ETHICAL ISSUE

In the airline industry, ethics are extremely essential since they provide a framework for
individuals to make business decisions. They usually cover three aspects that is the use of
one's professional talents, the absorption of one's own beliefs, and finally, sound judgment.
Ethics codes are official affirmations of the moral standards that should guide businesses.
Businesses are legally and socially compelled to conduct business in an ethical manner, which
falls under the category of corporate responsibility. Honesty, integrity, trust, secrecy, and
transparency are five fundamental characteristics of business ethics. Every day, ethical
judgments are made in the business sector that have an impact on all businesses. As a result,
the Malaysian airline industry has demonstrated its commitment to ethics through both practical
implementations and formal pronouncements.

Malaysia Airlines' norms of conduct have been formally declared. Typically, this falls
under a number of headings, including conflict of interest, asset protection, and collaboration.
Employees or company representatives face conflicts of interest when they must choose
between their employer's interests and their personal, investment, or relationship obligations.
The first ethical issue that been faced by Malaysia Airlines’ is business ethic and safety. As we
can see, in this era, businesses cutting corners to save money all around us, sometimes at the
risk of our safety. Every day, we see a car manufacturer install a less expensive alternative in a
vehicle that proves to be quite unsafe. Surprisingly, this happens on airplanes as well.
Airplanes, as we all know, are extremely high-maintenance vehicles of transportation. Malaysia
Airlines ensures that all necessary maintenance and inspections are completed on time.
Malaysia Airlines authorities recently stated that planes will never take off without passing
obligatory safety inspections. So as we can conclude, the management team of Malaysia
Airlines’ Bhd has make one brilliant move in order to end the issue of business ethic and safety.

Next, the second ethical issues that been faced by Malaysia Airlines’ is with the
employee union. According to Berita Harian (2015), thousands of Malaysia Airlines employees
are protesting the flag carrier's collaboration with budget rival AirAsia, warning that if it exits the
lucrative low-cost market, it will lose money in the long term. According to the Employees Union,
the contract primarily favors AirAsia. Over 80% of MAS employees will transfer to the new
airline Sapphire, which will be established under the new MAS-Air Asia agreement. The
Malaysian Airlines System Employees' Union (Maseu) is concerned that the action may weaken
the national carrier's unions. According to reports, Sapphire will take over MAS and Firefly's
regional jet operations. "Affected employees may lose seniority and other benefits connected to
their duration of service with MAS." Maseu will also be harmed as a result of this move.
Malaysia Airlines employees have a number of concerns that the corporation does not appear to
be addressing (Berita Harian, 2015).

Next, the third ethical issues that been faced by Malaysia Airlines’ is harassment issue.
Passengers on Malaysia Airlines want 'young and pretty' stewardesses, according to the airline.
Customers prefer to be served by young, demure, and pretty stewardesses, especially Asian
ladies, according to the corporation, which stated that it had no intention of discriminating
against women. Women must retire from flying by the age of 45 if they are supervisors, and by
the age of 40 if they are not, according to the employee union, 15 years sooner than their male
colleagues. According to New Straits Time (2017), several flight attendants have been accused
of being fired by Malaysia Airlines Bhd (MAB) for being overweight. The National Union of Flight
Attendants Malaysia (Nufam) announced today that five flight attendants - three men and two
women, all over 50 - have previously been fired for being overweight.
REFERENCE

Aqidah, A. (2017). Malaysia Airlines accused of sacking overweight flight

attendants. Retrieved, from
https://www.nst.com.my/news/nation/2017/09/282531/malaysia-airlines-accused-
sacking-overweight-flight-attendants

(n.d, 2015). Mogok akan hanya merugikan kakitangan MAS. Retrieved from
https://www.bharian.com.my/taxonomy/term/5/2015/06/61586/mogok-akan-
hanya-merugikan-kakitangan-mas