MONEY IN THE

MACHINES: THE HIDDEN

VALUE OF SERVICE DATA
$
$
$ $

$ $
For every $1 spent on
Connected equipment assets, industrial successful service data
platforms and servitization have made collection and usage,
service data more valuable than ever companies expect a return of
before, yet it remains under monetized $4.44 – more than four
for most companies. times the initial outlay!*
*ServiceMax / Vanson Bourne Research 2018

+14%
IT and field service leaders A 12% decrease in
estimate a 14% increase operating costs is also
in revenue in the next 12 $ REVENUE anticipated over the next
months as a result of over 12 months because of
automatic collection and 1 YEAR automatic collection and
analysis of service data. analysis of service data.

84% agree that successfully Of an estimated 187,470 field service

utilizing asset data can positively
work orders that are conducted on
impact all areas of the business
average each year, 17,542 (8%)
remain unaccounted for
85% think service data should within organizations,
be central to decision making representing millions
in lost revenue.
87% believe successful collection
and use of service data will have a
positive impact on their ability
to remain competitive

SERVICEMAX EUROPE LTD | www.servicemax.com/uk | @servicemax