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Posted on Oct 9, 2021 SD-WAN

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A virtual phone system is an on-demand phone service that uses web-based

telephony to route and connects calls to phones of your choice, anywhere in the RECENT POSTS
U.S. or Canada*. The service can be used with a traditional landline or cell phone,
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1) What are the benefits of a virtual phone system?
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2) What’s the difference between a virtual phone system and VoIP? October 31, 2021

3) What’s the difference between a virtual phone system and an office PBX?

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What are the benefits of a virtual phone system?
A virtual phone system is ideal for businesses that want to avoid the hassle and
high costs of maintaining a traditional telephone service while still having access to
advanced calling features. Additionally, most virtual phone providers offer toll-free
or local DID numbers that can be used with the service.
Virtual phone services are ideal for businesses of all sizes, particularly start-ups and
small companies that don’t want to invest in an office PBX or other complicated
telephony systems. Virtual phone services can provide a business with on-demand
access to advanced calling features such as:

Call forwarding to a cell phone or any phone in the U.S. or Canada.

Extensions for a customized call routing system
Voicemail and automated attendant features, including custom greetings
Call conferencing so multiple parties can speak on one line at once
Speed dial to access frequently-called numbers with one button

Virtual phone systems are also increasingly popular among entrepreneurs,

freelancers, and home-based businesses that rely on an internet connection.

READ THIS Why You Need the Best Phone Answering Service?

Examples of companies that use virtual phone systems include online retailers who
do business over the phone, lawyers who don’t maintain a traditional office,
contractors who subcontract their work out to other companies (and thus can’t put
their number on a business card), or contractors who want a local number in an
area code other than where they live.

What’s the difference between a virtual phone

system and VoIP?
VoIP stands for Voice over Internet Protocol, the technology used to transmit
telephone calls via data networks such as the internet. A virtual phone system can
be used with a traditional phone service (landline or cellular), VoIP devices such as a
softphone for your computer or tablet, or an IP-based telephone system in your
office.

Virtual phone service is ideal for small businesses that want to avoid the hassle
and high cost of maintaining a traditional telephone service while still having
access to advanced calling features.
VoIP is generally more flexible than a virtual phone service because it can be
used with any internet connection. In addition, some VoIP services let users set
up their outbound routes and rules for call processing instead of limiting them
to the options presented by the service provider.
A virtual phone system may be a more cost-effective solution for some small
businesses because it doesn’t require additional equipment or software.
However, VoIP does provide more flexible features for managing incoming and
outgoing calls.

What’s the difference between a virtual phone

system and an office PBX?
A traditional telephone service uses dedicated digital circuits (T1, T3, E1, etc.) to
connect a central office (CO) with the telephones served by that office. Virtual
phone service is an on-demand technology that uses IP data networks such as the
internet to route and connect calls to phones of your choice.

An office PBX or other advanced telephone system provides more call routing
options than a virtual phone system.
Virtual phone services are ideal for businesses that don’t want to invest in an
office PBX because it does not require equipment or dedicated circuits (T1, T3,
 E1, etc.) to route calls.
Most modern PBXs can be programmed with custom call routing functions that
replicate the features of a virtual phone system.
Virtual phone systems are less expensive to maintain because you are billed for
minutes used instead of paying a monthly service fee. However, businesses that
require lots of outbound calls may be better off with a traditional telephone
service because they can buy extra capacity as needed, instead of being limited
to the included call allowance.
If your business uses VoIP telephone service, you can potentially save on
monthly service fees by buying your own equipment instead of paying a
monthly recurring charge for the VoIP service. However, this will require
additional upfront capital to purchase phones or other devices that let you
connect to the internet and place calls.
Because they don’t require dedicated phone lines installed in your office,
virtual phone systems are ideal for businesses that rent space and move
frequently.

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