Financial Service Cases

Confidential
This document is for information only and is not an offering for sale of any securities of the company. Information
disclosed herein should be considered proprietary and confidential. The document is the property of Insonic AG
and may not disclosed, distributed, or reproduced without the express written permission of Insonic AG.

Speech Recognition Solutions

Voiceinstallationen Finanzbranche
Aetna Life Insurance, USA Claim Processing Service für 35 Mio Kunden
in den USA

American Express, USA Kreditkartenaktivierungsservice

BfG Bank, D Callcenter Ergänzung

Charles Schwab, USA Brokerage System mit über 1.5 Mio Anrufe
pro Monat

Citibank, D Banking und Brokerage System

© by Insonic AG, 2. Mai 2002 Slide 1

Voiceinstallationen Finanzbranche
Credit Suisse, CH In Projektphase für Banking und Brokerage

E*Trade, USA Brokerage System

Fidelity Investments, USA Banking, Personalized Service und

Brokerage mit 250‘000 Anrufen pro Tag

Fimatex, F Brokerage System

Hyundai Securities, Korea Brokerage System für Natelkunden

© by Insonic AG, 2. Mai 2002 Slide 2

Voiceinstallationen Finanzbranche
Kreditanstalt für Wiederaufbau, D Authorisierung des Anrufers und
Informationssystem

Lloyds TSB Bank, UK Banking und Brokerage System

Manulife Financial, USA 401(k) Informationssystem

Nomura Securities, Japan Stock Quote Informationssystem

Postbank, NL Stock Quote Informationssystem

© by Insonic AG, 2. Mai 2002 Slide 3

Voiceinstallationen Finanzbranche
Tsubasa, Japan Brokerage System

UBS, CH Banking und Brokerage System

© by Insonic AG, 2. Mai 2002 Slide 4