Personality Development and Public Relations

MODULE MATERIALS

List of Modules

No. MODULE
MODULE TITLE
CODE

1. The Personality PD 11-1

PD 11-2
2 The Physical Aspect
PD 11-3
3 The Mental Aspect
PD 11-4
4 The Social Aspect
PD 11-5
5 The Moral And Spiritual
PD 11-6
6 EMOTIONS
Kinds of Verbal and Non- PD 11-7
7
Verbal Communication Skills

Hotel and Restaurant Bulacan Date Developed:

Services June 2020
Polytechnic Date Revised: Page 44 of 58
Personality College July 2020
Development and Document No. Developed by:
Revision # 02
Public Relations 90-PD 11 Ms. Mariella R. Mallari
 EMOTIONS

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Polytechnic Date Revised: Page 45 of 58
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Public Relations 90-PD 11 Ms. Mariella R. Mallari
 MODULE CONTENT

COURSE TITLE: Personality Development and Public Relations

MODULE TITLE: Emotions

NOMINAL DURATION: 3 HRS

SPECIFIC LEARNING OBJECTIVES:

At the end of this module you MUST be able to:
1. Identify the importance of developing one’s personality in conformity
with the moral standard
2. Identity and show the techniques in improving the five aspects
(physical, social, emotional, intellectual & spiritual) of personality for
better working relationship and negotiation skills

TOPIC: (SUB TOPIC)

1. Kinds of Emotions
2. Control of Emotions
3. Emotions and Feelings
4. Adjustments and Frustrations

ASSESSMENT METHOD/S:
1. Lecture/Discussion
2. Demonstration

REFERENCE/S:
Personality Development by Charo L. Bayani, Eunice M. Galang, Gina H. Perez,
Teodra R. Sabater and Percival B. Salise

Hotel and Restaurant Bulacan Date Developed:

Services June 2020
Polytechnic Date Revised: Page 46 of 58
Personality College July 2020
Development and Document No. Developed by:
Revision # 02
Public Relations 90-PD 11 Ms. Mariella R. Mallari
 EMOTIONS
The fast pace of the society posts a challenge for a man to possesses
character to go along with the society's pace. But there are people who exude
strength of character through their emotion.
What is Emotion? In Latin, it is "emoverse" meaning "to stir up” or “to move”.
While, according to Wright, and Rice (1971), it is “a strong feeling of some kind
that impels a person to do something.” It is one factor that motivates a person
to move and it can be either desirable or undesirable and is said to either make
or break a person. How? Emotion is said to be so strong that people can do
anything just to satisfy their emotional needs.

MAJOR KINDS OF EMOTION

During the early study, emotions are classified into two-delight and distress.
From these basic emotions, present emotions evolved Like fear, anxiety, worry,
anger, and love.
1. Fear. This is a kind of emotion that arises when there is suddenness and
unfamiliarity of situation where the person involved has difficulty in
making decision or action.
2. Anxiety. This is a kind of emotion where the person anticipates
something that has not existed yet.
3. Worry. This is a kind of emotion that grows out of fear. It is a repetitive
action that produces no adjustment whatsoever, since it involves no plan
of activity.
4. Anger. This is a kind of emotion that arises when the needs of a certain
individual are thwarted.
5. Love. This is a kind of emotion that arises when a certain individual
exudes affection or passion for something or someone.
EFFECTS OF EMOTION
Emotion has great influence on one’s psychological and physiological comfort.
Since, it has been stated that emotion can make or break a person, let us now
enumerate what the effects of emotions are:
1. Psychological Effect. Emotion is one of the responsibilities of the brain.
If there are strong emotions that are not fully satisfied, something might
happen to one's psychological processes, such as:
a. Positive Effects. Fear often helps us to protect ourselves from
danger. Worry often helps us to get close to other people. Anger and
annoyance can sometimes lead a person to improve on human
relation skills and study more. Love builds tolerance self-sacrifice,
friendliness, and many other pleasant experiences enjoyed in social
and business relationships.
b. Negative Effects. Fear often threatens a person to injure oneself.
Anxiety gives difficulty in coping to a certain situation. Worry often
leads to difficulty in understanding facts, which usually produce
emotional tension. Anger produces aggressive actions and behavior.
Love directs a person to vanity, self-aggrandizement, selfishness, hate,
and jealousy.

Hotel and Restaurant Bulacan Date Developed:

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Polytechnic Date Revised: Page 47 of 58
Personality College July 2020
Development and Document No. Developed by:
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Public Relations 90-PD 11 Ms. Mariella R. Mallari
2. Physiological Effect. If emotions have effect on one's psychological
processes, it also has effects on one's biological functioning, such as
a. Galvanic Skin Responses (GSR). This is defined as the electrical
resistance or conductance to the flow of a very weak electrical current
from one point of the skin to another, which decreases with increase in
arousal. If a person has heightened emotions, sweat glands will produce
more sweat.
b. Blood changes in pressure, volume, and composition. People's blood
pressure will eventually increase if they experience intense emotion.
c. Respiration or breathing cycle. One's breathing will either increase or
decrease depending on the emotion he/she is currently experiencing.
d. Pupillary responses. Pupil of the eye constricts or dilates depending on
the current emotion of the person.
e. Salivary gland secretion is impeded. If an individual has an intense
emotion, dryness of the mouth will be inevitable.
f. Muscle tension and tremor. This is the uncontrollable shaking or
tightening of some parts of the body when a person experiences powerful
emotion.
g. Pilomotor responses or Goosebumps. This happens when hair ends
tighten because of powerful emotions.
h. Gastrointestinal motility. This happens when there is presence of
nausea, vomiting, or diarrhea.
i. Metabolic rate increases. This happens when a person gives out more
sweat and feels thirst and hunger every now and then.
j. Glandular activity increases. There is an increased activity in the
glands of an individual.
PREVENTING EMOTIONAL OUTBURST
It has been stated in the previous chapters that no two individuals are alike.
Here, it is once again stipulated. How? Some people are vulnerable to emotional
outburst more frequently and more intensely than others are. How does it
happen? People have different capabilities to absorb experiences that bring
emotional upheaval. People who are prone to emotional outburst are weak
while others are strong that prone to emotions never bother to get into their
system. The capacity to understand and control one's emotions is of vital
importance to human relations because if a person does not have the capability
to control emotions, it can seriously affect one's conduct. So, how will you
prevent emotional outburst? Try this:
1. Accept responsibility and achieve work without prejudice.
2. Respect and love others as you respect and love yourself.
3. Be sensitive to the needs and rights of other people.
4. Be flexible and use time, money, and effort in a constructive way.
5. Have a sense of humor and do not take everything seriously.
6. Follow directions and accept criticisms without being offended.
7. Admit that you are currently having an intense emotion.
8. Do not let others know that you are experiencing a powerful emotion.
9. Incorporate your emotions with your intellect and determination for you
to learn and grow as a person.

Hotel and Restaurant Bulacan Date Developed:

Services June 2020
Polytechnic Date Revised: Page 48 of 58
Personality College July 2020
Development and Document No. Developed by:
Revision # 02
Public Relations 90-PD 11 Ms. Mariella R. Mallari