Personality Development and Public Relations

MODULE MATERIALS

List of Modules

No. MODULE
MODULE TITLE
CODE

1. The Personality PD 11-1

PD 11-2
2 The Physical Aspect
PD 11-3
3 The Mental Aspect
PD 11-4
4 THE SOCIAL ASPECT
PD 11-5
5 The Moral And Spiritual
PD 11-6
6 Emotions
Kinds of Verbal and Non- PD 11-7
7
Verbal Communication Skills

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THE SOCIAL
ASPECT

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 MODULE CONTENT

COURSE TITLE: Personality Development and Public Relations

MODULE TITLE: The Social Aspect

NOMINAL DURATION: 3 HRS

SPECIFIC LEARNING OBJECTIVES:

At the end of this module you MUST be able to:
1. Identify the importance of developing one’s personality in
conformity with the moral standard
2. Identity and show the techniques in improving the five aspects
(physical, social, emotional, intellectual & spiritual) of personality
for better working relationship and negotiation skills

TOPIC: (SUB TOPIC)

1. Human Relations
2. Rules in Communication
3. Good Manners and Right Conduct
➢ Table Setting
➢ Table Manners
➢ Dating Etiquettes
➢ Manners in the Family
4. Conduct in Public
ASSESSMENT METHOD/S:
1. Lecture/Discussion
2. Demonstration
REFERENCE/S:
Personality Development by Charo L. Bayani, Eunice M. Galang, Gina H. Perez,
Teodra R. Sabater and Percival B. Salise
https://www.etiquettescholar.com/dining_etiquette/table_setting_2.html
https://www.elaineswann.com/informal-table-setting

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 Information Sheet PD 11-3
The Social Aspect
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify the importance of developing one’s personality in conformity with
the moral standard
2. Identity and show the techniques in improving the five aspects (physical,
social, emotional, intellectual & spiritual) of personality for better working
relationship and negotiation skills

THE SOCIAL ASPECT

Human Relations is the art of knowing people, relating with them, and
maintaining and keeping their friendship. Human relations are differentiated
from public relations in the sense that public relations deals with people, while
human relations deals with individuals as individuals and as member of a
group; it deals more closely with each individual.
Developing effectiveness in human relations required understanding of
human behavior. No two individuals are exactly alike, not even identical twins.
Each one is a unique person; thus, is needs a special knack and skills to
understand and handle each person’s behavior.
Contacts with other people are momentous. Proper courtesies may lead
to friendship while impoliteness’ creates havoc.
Human Relations Influences

Family
The family is the smallest unit of society. It is the microcosm which
enlarged into a national community or government. The parents are the
managers and the children are the employees as in a company. Each member
plays his role for the smooth functioning of the family system. Multifaceted
responsibilities are assumed by the whole household and are shared to lighten
the burden of the managers of the family, the parents. Such responsibilities are
financial management, household duties such as marketing, and tidying of the
house, and looking after the children as well as planning for family investment.
Friends
Good friends are our treasures and investment. We invest in friendships
when we offer and render them our thoughtfulness, ideas, love, care, and
concern. Friends tend to reciprocate the good things done to them. This
process makes friendship among people lasting.

Community
The community is a place where we spend the rest of our waking hours
outside the place of work. Heterogeneous resident dominates in modern

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subdivisions where people come from divergent social and cultural
backgrounds. Involvement in the affairs of the community elicits cooperation
and willingness to participate in community projects. Good attitude and
enthusiasm are contagious and can contaminate people in the community. Cox
said, “Enthusiasm reflects confidence, spreads good cheer, raises morale,
inspires associates, arouses loyalty and laughs and at adversity. It is beyond
price” Enthusiasm therefore can help us eliminate jealousy, envy, rivalry, and
intrigues.

Business and Industries

Management deals directly with business resource such as personnel,
materials, machines money, facilities and equipment, thus keeping them in
indefinite relations to one another. Manpower resources are the most complex
and the most challenging but the best of all resources.
The Kepner-Trudger approach is one of the latest where the team spirit is
employed. This improves the quality of work life by providing people with the
tools to capitalize on their experience, further developing the thinking skills of
plant employees, allowing the management to focus on the problem to be
solved rather than the personalities involved, and increasing commitment by
giving troubleshooters greater control over the areas of responsibilities.
How to Achieve Good Human Relations
Here are ways to achieve good human relations:
1. when there is nothing good to say, better stay silent.
2. keep promises.
3. always say kind words to others.
4. be interested in others.
5. be cheerful;
6. be open-minded;
7. let your virtues speak for themselves;
8. don’t let other’s feelings;
9. keep your disposition sweet; and
10. have humor
The “Ostrich Complex”
You can stop being a head-in-the-sand ostrich and learn to deal with
your problems with simple tips from an expert.
The “Ostrich Complex” is a habit of handling problems by avoiding them
or pretending they do not exist,” explains Dr. Elliot Weiner, a clinical
psychologist’ in Lake Oswego, Oregon.
Weiner the author of “The Ostrich Complex” says that syndrome shows
itself in four different ways.
1. Procrastination - not facing a problem by putting it off.
2. Perfectionism – refusing to take an action if you can’t get everything to
come out perfectly.
3. Denial – pretending that a problem simply does exist.

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 4. Collecting – acting as though you’re disregarding little irritants but
actually storing them up for an inevitable explosion.

Here are techniques Weiner suggests to free yourself of ostrich-like

behavior.
1. Treat your problem objectively, as though they were happening to
somebody else.
2. Advertise your problem to others and appeal for help if necessary.
3. If you’re perfectionist, try being late for a meeting, or deliberately make a
spelling error in a report “You’ll prove life is not going to fall apart if there
are mistakes”, Weinar says.
4. Don’t try to do everything yourself. Delegate lesser duties and chores so
that you can grapple with the most important issue.
5. Divide your goal into manageable stage and handle them one at a time.
6. Don’t simmer unproductively all long. Set time aside to get rid of anger
through a wholesome safety valve like exercise.
7. Write a letter to express how upset you are – but don’t send it.
8. Relax and try to imagine the best and the worst possible scenarios to
resolve your problem. Then think of the one that is most likely to
happen.
9. Define the problem in a memo and attach it to a symbol of the problem
itself.
Roles in Communication
“No one is an island” is a very common adage with simply implies that
everyone communicates with one another whether through words, through
body movements, or through the eye alone. Putting ideas across to another is a
part of our daily activities, be in it business, personal, or social conversation.
Communication is a reciprocal process through which individuals create
and share meaning. It offers opportunities for one to know more about the
other person. Ideas are communicated on a give and take basis. Interpersonal
Communication happens when there is an idea conveyed to another person
and the other responds, understands and reacts. Intrapersonal
Communication occurs when an individual sends and receives massages and
the same person receives them. Oral Communication refers to the spoken
words in the communication process. Non-Verbal Communication includes
the overall body language of the person who is speaking. Verbal
Communication can either be face-to-face communication or a conversation
over the phone or the voice, chat over the internet.
Characteristics of Communication
1. Communication is a process.
2. Communication can be verbal or non-verbal.
3. Communication contains information and defines a relationship.
4. Communication is irreparable and unrepeatable.

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 Pointers in Communication

1. We should show solidarity by raising other’s status and giving help and
rewards.
2. We should release our tension of joking, laughing, and showing
satisfaction.
3. We should show agreement showing passive acceptance and
understanding.
4. We should give suggestions or opinions and ask for some, as well.
5. We should give or add information.
6. We should hear others before judging them.
7. We should listen for main ideas, principles, and concepts before arriving
at any conclusion.
Listening, in fact, is the first rule in conversation. Listening means
respecting the other and giving him/her importance. Conversation should be a
matter of equal give-and-take. The voluble person monopolizes the
conversation without giving a chance to other. “Stop, Lock, Listen” is an
excellent advice. To stop means not to rush ahead; to look means to pay
attention to the expression of the person. Be a good listening. This is an
important quality of a good conversationalist.
Character of listening
1. Listening is more than hearing.
2. Listening is a kill.
3. Listening is important.
4. Listening promotes good relationship.
5. Listening happens within a context.
Good Manners and Decorum
Knowledge of good manner adds to one’s self-confidence and is of great
help in developing one’s personality. Those who practice good manners are
poised and at ease. Manners are the ways of conducting oneself in a proper
way. The phrase “good manner” encompasses many things. It includes
gentleness, modesty, and dignity. It is neatness and correctness of dress in the
home and in society. It is saying the right word at the proper time and proper
place. It includes several forms of kindness like hospitality and tolerance.
Decorum is propriety and good taste in behavior, speech, dress, etc. one who
observes decorum can gain the respect of others and is admires by those
around him.
Modesty is moderation in taste, in movement and in words. One who
has these traits is considered a decent person. Young girls should know that
decent girls are what decent men are looking for especially when it comes to
choosing a lifetime partner. The true Filipina is modest. A modest Filipina
practices the following:
1. Wears simple and appropriate clothing at all occasions
2. Wears jewelry and other accessories properly
3. Avoids the use of excessive make-up

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 4. Avoids giggling and laughing boisterously in public
5. Speaks well in a well-modulated voice
6. Refrains from boasting or bragging of her influential relatives, friends,
and acquaintances
7. Does not use foul words in group conversations
8. Avoids certain places of entertainment, especially where men drink freely
9. Does not accept expensive things from man
10. Does not comb her hair nor cut/file her nails in public
Table Setting
Table setting (laying a table) or place setting refers to the way to set a
table with tableware such as eating utensils and dishes for serving and eating.
The arrangement for a single dinner is called a place setting. The practice of
dictating the precise arrangement of tableware has varied across cultures and
historical periods (www.wikipedia.org). setting a table is not a difficult as it
seems. The basic rule, with only a few exceptions, is: Forks go to the left of the
plate, and knives and spoons go to the right (www,wmilypost.com).
General Table Setting Guidelines
The lower edges of the utensils should be aligned with the bottom rim of
the plate, about one (1) inch up from the edge of the table.
▪ To avoid hiding a utensil under the rim of a plate or bowl, lay it
approximately one (1) inch away from the plate’s side
▪ To eliminate fingerprints on the handle, hold flatware by the “waist” the
area between the handle and the eating end of the utensils.
▪ Elbow room requires a minimum of 15 inches between place settings, or
approximately 24 inches from the center of one place setting to the
middle of the next.
▪ Butter should be waiting on butter plates, glasses filled with water, and
wine ready to be served before the guests are seated.
▪ The water should be placed approximately one (1) inch from the tip of the
dinner knife.
▪ Place knives with blades facing the plates.
▪ Do not place over three pieces of flatware on either side of the plate at
one time (except forks if an oyster fork is used).
▪ When an uneven number of people are seated, the odd-numbered place
settings are laid opposite the middle of the even-numbered place
settings.

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Formal Table Setting
To avoid clutter, the general
rule for any table setting is to
include no more than three
utensils on either side of the
dinner plate at a time. The
exception is oyster (or seafood)
fork, which may be placed to the
right of the last spoon even when it
is the fourth utensil to the right of
the plate. The initial table setting
for a typical formal dinner should
look something like the picture
below.

Informal Table Setting

At an informal meal, the
table setting is not cluttered and
all the flatware is laid on the table
at one time. At the host’s option
the dessert utensils may be
brought to the table on the dessert
plate.
Note the basic “outside-in”
rule. The piece of the flatware that
will be used last is placed directly
next to whatever plate you are
using. (www.etiquettescholar.com)

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 Good manners are mark of a well-bred person. Good manners at the able
differentiate a civilized person from uncivilized one. At the table, good manners
make meals more pleasant for others. There are three general rules that govern
acceptable conduct at the table (Narvaez-soriano,1982). These are:
1. Be thoughtful and considerate of others.
2. Handle your table equipment correctly.
3. Eat quietly, without attracting attention and without being offensive to
others.

Dating Etiquettes
The Filipino dating culture is a complicated mix of native beliefs,
religious customs, native and eastern and western influences. Although the
traditionally conservative style of Filipino dating is still apparent in many rural
and suburban in the Philippines, the younger generation’s exposure to
American dating culture significantly contributes to the dating style of the
younger Filipinos.
Dating enables a boy and a girl to know each other. They will be able to
observe each other’s manners, attitudes, and habits. As long as dating is
confined within the norms of proper conduct, it will serve a good purpose. Here
are some important points to keep in mind:
1. Punctuality should be observed.
2. Respect the ideas of your date.
3. Show courtesy to your date.
4. Select the right topics for conversation which are interesting for both of
you.
5. Observe proper grooming and dressing.

Manners in the Family

The family is close-knit. However, even though the family may be close-
knit, each member is entitled to his full share of privacy.
1. Parents violate their children’s privacy by opening letters addressed to
their children. Young people also violate their parent’s privacy when

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 they rummage through personal belongings in search of shoes,
jewelry, neckties, cuff links, or other articles they wish to use.
2. Every member of the family should have the privilege of entertaining
his or her friends with a minimum of interference from the rest of the
family unless the occasion is a family affair.
3. Knock and wait for an answer or for a door to be opened before
entering.
4. Reply courteously to parents or to older members.
5. Use the magic words “excuse me”, “sorry”, and “please” as the need
arises.
6. Never open your parents’ drawers or bags without permission.
7. Never use others’ personal belongings, for the sake of personal
hygiene.
8. Let your parents or at least a family member knows when you have to
leave.
9. Avoid interrupting a conversation.
10. Never shout when something is being discussed.
11. When you get up from bed, leave it in order.

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