11/17/21, 10:56 PM Request a price match - Google Store Help

Request a price match

What qualifies under our price match policy?

Google Store matches advertised online prices from qualifying retailers. You can select your country below.

Price matches are available after you make your Google Store purchase, so if you find a better deal during the
standard return window, we’ll refund the difference.

Refunds can be processed as soon as your product is dispatched.

The following conditions apply:

• Up to two refunds per customer per model.

• You must make your request within the standard return period.
• Online pricing must be in the same currency as the currency used to purchase the qualifying product on Google
Store.
• The advertised price must be for the same model (same colour and memory, if applicable).
• The advertised price must still be in effect when the adjustment is requested (if Google Store is out of stock, no rain
checks apply).
• You must provide a live, publicly accessible link to the promo or web page that verifies the price. PDFs, screenshots,
pictures or individual price quotes are not accepted.
• For phones, price match is available for unlocked models only. We’re unable to match pricing for operator models.
• Excludes: Contract mobile phones or financing deals; special daily or hourly deals; pre-order or trade-in offers;
wholesale, special business, member-only or educational pricing; mail-in, coupon or gift card offers; pricing errors;
product bundles or free of charge items; bundled services or support; clearance, open box, refurbished or pre-
owned items; and products dispatched or sold by third-party sellers on competitor’s website.
• If we suspect fraud or unauthorised reseller activity, Google reserves the right to decline a price match.

Find a qualifying retailer

Use the table below to find qualifying retailers in your country.

Choose your country: United States

Country Authorised retailers

United States • Amazon (sold by Amazon.com)

• B&H
• Best Buy
• Target
• Walmart

What qualifies under our price protection policy?

If you make a purchase on Google Store and the Google Store price decreases within the standard return period, ​you
may be eligible for a partial refund to match the lower price. The following conditions apply:

• You must make your request within the standard return period.​
• If a lower price is the result of a promotion on Google Store and eligibility requirements are indicated in that
promotion’s Terms and Conditions, you must meet all of them prior to making a price protection claim. Promotion
Terms and Conditions are typically found at the bottom of the Google Store page.
• ​If you received a promotional price on your original purchase, price protection doesn't apply for any Google Store
promotion launched subsequent to your purchase.
• Protection doesn't apply to price changes on refurbished products.
https://support.google.com/store/answer/9631873?hl=en-AU 1/2
11/17/21, 10:56 PM Request a price match - Google Store Help

Requesting a price adjustment

To request a price match or price protection adjustment, contact us.

Need more help?

Try these next steps:

Contact us
Tell us more and we’ll help you get there

https://support.google.com/store/answer/9631873?hl=en-AU 2/2