Ventoso, Kim E.

BSTM 3A

BTTL 310L

2nd Activity for Final Term

1. How will advances in smartphones and apps impact the marketing, distribution
and delivery of aviation products?
 Consumer attention has shifted away from traditional forms of media and
toward more digital forms as the internet era has progressed. Through this the
advances in smartphones and apps helps the aviation industry to transmit
information easily, provide programs that a traveller can access in terms of
travel updates, allows guest to connect easily, allow passengers to pay for
goods and services with their phones, allowing the traveller to fly through the
airport check-in and boarding process more quickly, providing the passenger
with more information about their flight and can provide passengers a more
efficient, intimate, and profitable relationship.

2. Choose one international airport in the country, and browse through internet
pages about terminal facilities and services. List down 5 examples of facilities in
the airport that uses information technology. Try to list down 5 processes or
procedures inside the airport that you think requires the use of
information technology.

 5 examples of facilities in Ninoy Aquino International Airport that uses

information technology.
1. Post Office
2. Information Desk
3. Arrival Security Checks
4. Boarding Desk
 5. Terminal Baggage Section

 5 processes or procedures that requires the use of information technology

1. Biometrics
2. Body Scan machines
3. Security Check
4. Departure and Arrival time
5. Border Clearance

3. How do you think innovations in technology has helped the tourism industry when
it comes to mobility?

 The world has altered dramatically as a result of technological advancements. It

has simplified and facilitated living. With the help of technology, tasks that used
to take days can now be performed in hours or minutes. Technology has made it
easier for people to plan their vacations because it saves time and makes planning
more effective. Technology innovation aids the tourism business in providing
better and faster service. We can now book our flights online, and technology can
be utilized to deliver a less customized service, raise income, and reduce customer
service.