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William Bierds
Research Assistant, C2SMART University Transportation Center
New York University
Email: wbierds@nyu.edu
ORCiD: 0000-0003-1491-7672
Jack Bringardner
Associate Director of Education Initiatives, C2SMART University Transportation Center
Industry Assistant Professor, Dept of Civil & Urban Engineering
New York University
Email: jack.bringardner@nyu.edu
ORCiD: 0000-0002-5980-384X
Joseph Y. J. Chow
Deputy Director, C2SMART University Transportation Center
Assistant Professor, Dept of Civil & Urban Engineering
New York University
Email: joseph.chow@nyu.edu
ORCiD: 0000-0002-6471-3419
Revision submitted inclusion in Proceedings of the 98th Annual Meeting of the Transportation
Research Board
Khan, Bierds, Bringardner, Chow 2
ABSTRACT
1. INTRODUCTION
Innovations in engineering start with research and development (R&D) and allow for the
creation of new products and services. However, Moore states that the barrier between
infrastructure and business development is the biggest obstacle in the conversion of discoveries
into commercialized products (1). This disconnect between the research and the deployment of
solutions lies at the heart of the reasons behind this study. In this study, a methodology and process
guide structured as a “technology transfer canvas”, is created to support transportation-focused
entrepreneurial ventures.
To overcome this disconnect, institutions have disseminated literature on the innovation
development process to ensure human-centered design and market-viable products. In generalized
terminology, incorporating a process of efficient and viable adoption methods within the
innovation development phase is called Technology Transfer (T2). The U.S. Department of
Transportation (USDOT) provides a comprehensive guide of activities used to accelerate the
deployment of technological discoveries (2). However, despite providing a comprehensive guide
for R&D, research program directors and agencies continue to create products that may not be
publicly adoptable at the onset. Some innovations require more steps to commercialize or
operationalize, but in the transportation discipline, these steps are hard to standardize because of
the fragmented nature of the user market (e.g. each city is a different market segment). What
appears lacking in these documents is a set of additional guidelines to encourage startup ventures.
The entrepreneurial methodologies of multiple sources can serve as a guide for university
transportation centers to use entrepreneurship as a means of technology transfer.
The Business Model Canvas (BMC) is a well-known iterative tool that helps startup
companies track current and future strategies over time (3). The BMC focuses on entrepreneurial
ventures by documenting their target market, business strategies, and marketing plans. However,
these canvases lack focus on transportation ventures allowing for many common issues known to
transportation practitioners to be overlooked. For example, mobility services typically operate in
a setting where alternatives exist as public services for users in a subsidized environment, where
travelers’ choices can negatively impact each other (congestion), and where incidents propagate
in unpredictable ways within traffic networks. Standard notions of successful marketing or pricing
strategies may not be adequate in a transportation setting. A startup mobility company needs to
consider the topology of a specific user market, the regulatory structure for serving mobility needs,
the existence of public transit services as collective user investments, and availability of related
infrastructure and resources (e.g. charging stations for an electric vehicle fleet operator). While
there are examples of incorporating transportation elements in entrepreneurship practice (e.g.
Binsbergen et al., 2014, for freight transportation), there is no formal framework that fuses
transportation technology transfer with entrepreneurship tools (4).
The Intelligent Transportation Society’s (ITS) Architecture for cooperative and Intelligent
Transportation talks about the four important layers that transportation ventures should address.
These layers focus on the needs of the stakeholders, the necessary structure to fulfill these needs,
the physical infrastructure, and the digital infrastructure needed for the technology. The
architecture provides a good structure for defining, planning, and developing intelligent
transportation systems. The study focuses on developing a similar framework to assist in the
deployment of relevant architectures through effective business models.
The Triple Layered Business Model Canvas is used as a benchmark and extended in this study
for the transportation industry through surveys and discussions with two transportation technology
Khan, Bierds, Bringardner, Chow 4
companies (5). The survey was sent out to 24 companies but only two responded. The newly
proposed canvas is illustrated using a case study. The study discusses the advantages and
disadvantages of using such a tool for startup companies in the context of transportation
technology transfer.
2. LITERATURE REVIEW
The institutions and authors of the studies below provide resources such as primers, business
model canvases, and process guides that provide a foundation for technology transfer. They have
not bridged the gap between transportation research and ventures.
There has been a transition in focus from economic based business models to sustainable
models to reflect the benefit to the environment and society. There have been several studies to
evaluate this new process. Belz and Binder (2017) propose a sustainable entrepreneurship process
(SEP) by combining different process models (8). Fleisch et al. (2017) mention that a business
model is based on four main elements: (1) the customers, (2) what is being sold? (3) production,
and (4) revenue generation (8). SEP takes these four main elements into consideration alongside
the main components of social innovation.
Sustainable entrepreneurship, unlike other types of entrepreneurship, is based on a triple
bottom line approach. It focuses on the economic, social, and ecological aspects when creating a
solution. There are some conceptual differences between social entrepreneurship and sustainable
entrepreneurship regarding (1) the multiplicity of goals, (2) the notion of equity, and (3) the type
of organization analyzed. In addition to these major differences, the sustainable entrepreneurship
process (SEP) has six clearly defined segments: (1) recognizing a social or ecological problem; (2)
recognizing a social or ecological opportunity; (3) developing a double bottom line solution; (4)
developing a triple bottom line solution; (5) funding and forming a sustainable enterprise; and (6)
creating or entering a sustainable market (8).
Belz and Binder (2017) develop an emphasis on the triple bottom line (TBL) approach. TBL
is the fusion of economic, ecological, and social aspects into a business model to achieve
sustainability. Beyond focusing on developing the TBL solution, Belz and Binder also focus on a
generalized entrepreneurship process which requires individuals or companies to recognize the
problem and explore the best avenues through which they can develop a sustainable solution for
commercialization (8).
Entrepreneurship remains a vital component of technology transfer, but inherently each has
different requirements. Fleisch et al. (2017) state the need for specific canvases to develop
thorough and proper business models (9). Currently, there is a lack of business models focused on
transportation startups so it is important to recognize the features that these startups need to
address.
states the required steps for an entrepreneurial process to ensure sustainability but lacks insight
into the innovation adoption process.
The vertical and horizontal cohesiveness of the TLBMC states the important aspects that
should be recognized when developing a business model that exists outside of economic
considerations. The TLBMC, while excellent for most sustainable endeavors, has not been
designed for transportation startups nor are there canvases that focus on transportation
entrepreneurship specifically. Therefore, Fleisch et al.’s (2017) (9) recommendation for the
development of specific canvases for technical fields encourages the development of
entrepreneurial processes and canvases for transportation ventures. Figure 1 shows the evolution
from technology transfer to transportation canvas.
For the purposes of this study, preliminary surveys on the entrepreneurial processes of
transportation startups were conducted. Several companies were contacted, but responses were
recorded from a rideshare company and an autonomous car company. The questions focused on
their journey from conception to commercialization and the problems they faced along the way.
The questions also focused on the issues during the adoption phase and the strategies employed to
solve them.
The companies were focused on creating solutions for different transportation problems, and
both were concentrated in urban areas. Representatives were prompted with topics of the
sustainable entrepreneurship process and asked to respond with how their startup dealt with these
issues. The primary issue that came up was the iterative product development lifecycle based on
the customer preferences analyzed through market research. Another theme that emerged was
diverse products across customer segments. Ventures had user-centric products for a consumer
business model alongside having licensing strategies for a different business model. Evaluating
the different products, the key stakeholders for transportation ventures were recognized as: the
transportation authority, government, the local population, public transport unions, and labor
unions. Also, ventures had different development strategies according to the digital and physical
infrastructure needed for their product.
The survey showed that transportation ventures can face difficulty with policy and regulations
but changing government attitudes could pave the way for future innovations and widespread
Khan, Bierds, Bringardner, Chow 7
adoption. New transportation technologies often depend on the cloud servers and digital
infrastructure for their operation such as the communication view in the ITS architecture. Other
channels that were critical to transportation technology deployment are mobile app-based systems,
simulation-based research, or scaled prototyping. Alongside digital infrastructure, transportation
ventures focus on integrating sustainability and societal impacts in their product life cycle.
This study used these preliminary findings along with the Sustainable Entrepreneurship
Process (SEP) and the Triple Layered Business Model Canvas (TLBMC) to derive an
entrepreneurship process to help transportation ventures navigate developing research-based
technologies (5,8). The adaptation of the SEP, Transportation Entrepreneurial Process (TEP), is
discussed across the four stages in section 3.1-3.4 as a guide for a transportation-focused
entrepreneurship venture to develop an effective and sustainable business model. TEP supplements
the technology transfer primer to provide researchers with a tool to focus on users and market
viability.
project. By using the canvas during the development of the stakeholder plan and defining the need
as seen in Figure 2, researchers can document entrepreneurial considerations and a
commercialization, or user adoption, plan before they progress to R&D and securing resources.
recognizes customers and how Kozłowski (2017) uses location to identify the population it wants
to target (7,15). One must understand the markets that are to be affected and the demographics that
the product or service will be provided to. This section of the canvas is filled out when determining
the market. For this section, one should consider, population density, socioeconomic status, age,
travel demand, and land use. In the example based on shared autonomous vehicles as described by
Fagnant and Kockelman (2018), it can be extremely helpful to know all of the previously
mentioned factors to determine the fleet sizing and traffic impacts (16). This understanding of the
users is vital to the success of the solution. Constantly reviewing the product and the affected
population to recognize changes in demand allows for a company to thrive rather than simply
survive.
4.1.4 Agencies/Stakeholders
Khan, Bierds, Bringardner, Chow 11
TEP emphasizes identifying all the stakeholders and agencies related to a certain problem in
this T3C section. As van Binsbergen et al. (2014) mentions, a necessary component of
understanding a market is to identify the potential barriers and opportunities to the successful
implementation of innovations (4). Governments and transportation agencies define laws and
regulations that can play a major role in adoption. This part of T3C also serves as identifying
funding means by recognizing the major stakeholders. Schaltegger, Hansen, and Lüdeke-Freund
(2016) correctly identify that a business is carried by its stakeholders and it is something that
TLBMC also highlights (5,19). Fagnant and Kockelman (2015) use this advice to explore the
concerned groups to evaluate the best methods for the adoption of autonomous vehicles (AV) (20).
These research results can be utilized by AV companies to develop a business plan catered to the
needs of the stakeholders and approach interested groups for funding and assistance for physical
and digital infrastructure. Government agencies and commissions that would oversee ventures
throughout their lifetime should be stated. In addition, what portion of the deployment would most
closely be associated with these agencies should also be identified. For instance, income providers
such as stockholders, investors, and supporting companies should be included.
The sustainable model stated in Iverson (2015) outlines the importance of going beyond
developing a market-oriented business model and developing a model that caters to stakeholders,
employees, shareholders, community, customers, suppliers, governmental bodies, and interest
groups (5,11). This section of the canvas allows companies to recognize their stakeholders.
Recognition of stakeholders can allow companies to identify what kinds of relationships can be
developed for a successful business model.
4.1.5 Mobility/Accessibility
For a transportation venture, it is necessary to evaluate the effects the new system might have
on the social, ecological, and economic stakeholders. This section of T3C deals with recognizing
how the new venture tackles the issue of accessibility. Accessibility can take different forms and
shapes in different places. For instance, in a third world country e-transactions might not be
popular or reliable enough whereas, in a developed country like the United States, e-transactions
may be more appropriate. Therefore, a venture needs to consider such conditions and scenarios to
develop a viable business model.
Similarly, it is important for a new venture to realize that the product or service needs to
improve the overall ecosystem to have a lasting impact on the market. To achieve a lasting impact,
ventures need to address an important aspect of transportation known as mobility. Addressing
mobility means making a commute easier either through reducing wait time or monetary costs.
Therefore, this section forces entrepreneurs and innovators to think about how they are improving
the transportation ecosystem.
(2016) and other technology transfer initiatives by the US Department of Transportation (USDOT)
mentioned by Shaheen, Cohen, and Martin (2018) go beyond testing phases for applicability of
research findings (2,22). Developing solutions relevant to the infrastructure is invaluable for the
commercialization of products.
Table 2 demonstrates how the transportation technology transfer canvas could be used by a
shared autonomous vehicle transportation company. They can document their solution to public
transportation issues by offering autonomous vehicle rides to users who may hail the service
using a mobile app. While this company may not be open to the public yet, it can still document
its impact on each of the T3C elements. By having the vehicle be shared and autonomous, there
Khan, Bierds, Bringardner, Chow 14
is the potential for improved safety. In addition, those with mobility and accessibility issues such
as the elderly, no longer need to take a risk in driving themselves and can have an additional
transportation option.
Another outcome of the utilization of T3C is the recognition of potential regulations and
agencies that could affect the success of the venture overall. Due to policies and regulations,
safety drivers are required in the vehicles and they are only allowed to test their autonomous
vehicle in Phoenix, AZ preventing their ability to test the full functionality of the service.
However, without using the canvas the regulations and policies could have been overlooked
resulting in an even longer lead up time to test the vehicle on public roads.
TABLE 3: The Business Model Canvas (T3C) – Shared Autonomous Vehicle Startup Study
Key Partners Key Activities Value Proposition Customer Customer Segments
• City, state, and federal • Shared autonomous • Removes need for Relationships • Urban populations
DOT vehicle as a ownership of vehicles • Reliability • Commuters
• City, state, and federal replacement for public • Improves accessibility • Availability • People with
governments transportation of those who have disabilities
• Seed funding difficulty using public
investors transport or unable to
drive themselves
• Improved safety
Key Resources through the Channels
• Manufacturing of prevention of human • Mobile applications
autonomous vehicles caused vehicular • Web-based platforms
and sensors accidents
• Database management
for ridership data
Table 3 completes a BMC with the same shared autonomous vehicle venture. It is generated
using the Kozłowski, W. (2017) (15) and Szalay, Z. et al. (2018) (15,21). The key partners
necessary for an AV venture to succeed are the local DOT, state government, and independent
investors since there are a lot of policy and regulation loopholes that AV companies must jump
through. Also, independent investors play a huge role in funding initial scaled-down prototyping
through test tracks and market outreach. AVs need to recognize their customer segments early in
the process and derive solutions accordingly. As stated before, there will be different solutions to
different customer segments. Transit deserts would require a different system of a shared
autonomous vehicle system as compared to disaster relief or single-use customers. After the
recognition of the problem and customer segment, a solution within the realm of public
transportation can be generated with different kinds of value depending on the problem being
solved to develop customer relationships. The venture will be marketed through mainly digital
based applications to achieve different benefits and costs.
Khan, Bierds, Bringardner, Chow 15
While there may be different methods of adopting innovations and inventions, it is important
to note that entrepreneurship is a useful method of commercializing them. This study has focused
on evaluating the current technology transfer guidelines available in the transportation industry
and relating it too the needs of entrepreneurs. This study encourages the adoption of technology
through entrepreneurship by recognizing Qian's (2016) conclusion about the high correlation
between knowledge bases, Regional Entrepreneurship Systems (RES) and the diffusion of
innovations (24). The focus of this study, alongside efficient commercialization, was to create a
more holistic generation of startups by encouraging them to understand more than just the
economics behind an entrepreneurial venture through transportation-related entrepreneurship. It
fuses the TLBMC to propose TEP as a means of ensuring that research centers and institutes
consider startup opportunities as a means of deploying practice ready research outcomes. TEP is
encouraged to be fused with T3C to develop a viable business model. Nonetheless, TEP and T3C
should be constantly adapted in accordance with what is learned by others to allow transportation-
focused venture to pave way for an effective technology adoption system.
The T3C canvas can be used alongside TEP by transportation researchers and potential
ventures to evaluate market viability. Researchers and entrepreneurs can evaluate whether the
solution being created can be commercialized by recognizing the stakeholders and their needs.
T3C advocates for the use of present researches in the process of recognizing demand and
developing user empathy. T3C is developed specifically with transportation issues in mind.
Therefore, it can be readily used to commercialize practice ready research by evaluating the
solution through the TEP and T3C. Future research should focus on surveying university
transportation centers and transportation technology ventures for refinement and feedback on TEP
and T3C recommendations. Future research should also look into how to adopt entrepreneurial
processes into research.
References