Professional Documents
Culture Documents
Cold Calling Script
Cold Calling is making direct contact with employers who you do not know or have met before. Cold calling can help
you to conduct company research, set up information interviews, do networking and learn about job leads.
Prepare and rehearse a script for cold calls. Using the general guide below, tailor the conversation to your own needs,
and rehearse your script with a friend so that you sound natural, relaxed, and confident.
1. OPENING: This is a conversation that normally takes place with a Receptionist
Best case scenario, you have the name of the hiring manager and you are able to ask for them directly and the
receptionist forwards the call.
Example: Good afternoon. My name is Tom Jones I’d like to speak to Jane Smith please.
If you don’t have the name of the hiring manager, ask for the name and to speak with them.
Example: Good morning. My name is Tom Jones Can you please tell me the name of your hiring manager?
Would I be able to speak to them?
The receptionist may be reluctant to provide you with the name of the person, explain why you are calling.
Example: I'm calling to request an information interview to learn more about requirements for working in the
employment sector.
If the person is not available, don’t leave a message instead ask when would be a good time to call back.
Example: I’d like to call back if I may, when would be a good time to reach Jane Smith?
Thank the receptionist for their time and call back, the next time you call you can ask for the person by name.
If you are leaving a message, introduce yourself and explain why you are calling. Provide your contact information and
ask the person to call back at their convenience.
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2. INTRODUCTION: Introduce yourself and explain why you are calling
Best case scenario, you have the name of the hiring manager and you are able to ask for them directly and the
receptionist forwards the call.
Example: Good morning. My name is Tom Jones. I’m looking for work in the employment field and am calling to request
an information interview. I imagine that you’re very busy, but I only need a few minutes of your time if that’s possible.
Example: Good morning. My name is Tom Jones I’m looking for work as an employment counsellor and am calling to
find out if you currently have any openings. May I send you my résumé in case any opportunities come up in the near
future?
Example: Hello, my name is Tom Jones. Terry Adams suggested that I give you a call, as I’m interested in finding a job as
an employment counsellor. Would you have a few minutes to speak with me?
3. PITCH: Briefly tell the employer about yourself
Example: I’ve had 3 years’ experience in employment field, during which I provided career counselling and job
development services to a variety of clients. I’ve really enjoyed it, and would like to move into a position that offers
opportunities for further learning and professional growth.
“I’ve recently completed a Diploma in Graphic Design and am looking for an opportunity to start my career in this field.
I’ve had experience doing layout and design as part of an internship with Top Design. I really enjoyed it, and I am looking
for a position in which an employer could use the skills I’ve already developed.”
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4. REQUEST: Explain what you are seeking
If you are interested in working for the company, ask:
Example: Does your company have any current job opportunities for someone with my skills and experience?
If you are interested in working for any similar companies, ask:
Example: Are you able to recommend anyone who might know of any opportunities? May I tell him/her that you referred
me?
5. FOLLOW‐UP
On an email
Example: My name is Tom Jones I’m calling to check that you received my email with my attached cover letter and
résumé. Would you like me to provide you with any further information?
Return a missed call
Example: Good morning. My name is Tom Jones may I speak to Terry Adams please. I’m returning her phone call.
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