Report Writing Skills

The following are 5 traits of technical writing:

1. Accuracy.

2. Accessibility.

3. Conciseness.

4. Clarity.

5. Audience recognition.

Also, 7 C's of communication which make a message well written are that it should be

1. Clear.

2. Concise.

3. Concrete.

4. Correct.

5. Coherent.

6. Complete.

7. Courteous.

The given letter is very well written. It has all the traits of a technical letter as well as has all the

7 C’s of communication.

'Please be advised that Softech Solutions was notified that an employee has tested positive for

COVID-19. As an immediate response' displays that the organization is clear, and about the

reason and the same has been communicated with clarity that the steps are a response to the

positive detection of an employee. There is no ambiguity as to why the measures are being taken.
'If you, or someone in your household, exhibits COVID-19 related symptoms, please notify HR'

shows a courteous tone.

'Your health and safety are our priority.' shows that the firm is concerned about the wellbeing of

the employees and displays audience recognition.

Presence of URL like 'https://www.cdc.gov/coronavirus/2019-ncov/community/index.html.'

shows the advices suggested are correct and concrete and the same can be verified from an

external link as well.

'will contact you by October 07 via email with any/all relevant workplace notices detailing your

rights and protections as our employee.' indicates that no scope for doubts have been left and the

message has been completed mentioning that further communication will be done by 7.

'We ask that you abide by the following federal Centers for Disease Control and Prevention

(CDC) guidelines to protect your health and those around you' indicates accuracy because the

information provided by federal centers cannot be inaccurate.

'You may contact HR with your questions.' shows that the HR is available to solve the doubts

and highlights accessibility.

'Instituting remote workforce, sanitizing and disinfecting whole building, providing free KN95

masks' displays concise communication of message and no exaggeration. Everything is on point.

'If soap and water are not readily available, use a hand sanitizer that contains at least 60 percent

alcohol' shows coherence that is presence of logic and reasoning.

Thus, we can say that the letter is well written.