ALV2 PC-ServerSoftware OperationsManual1.0

Document No.
：KN04913
PC Server Software
SFPC-INALV2
＜Hotel Card Lock System ALV2 Series＞
Operations Manual
Ver. 1.0
September 9th 2010
Miwa Lock Co., Ltd.
Copyright(c) 2010 All rights reserved by MIWA LOCK CO., LTD.

Hotel Card Lock System ALV2Series
PC-Server Software 【SFPC-INALV2】 Operations Manual
Introduction
Thank you very much for selecting a product of ours.
This document is an Operations Manual for ALV2 Series PC-Server Software. This document has been
created for its intended users who have a reasonable amount of engineering knowledge in the PC-Server
Software.
* Important notice
Operating in the PC-Server Software requires a certain level of system engineering knowledge. It should
be noted that a mistake in operations or maintenance work could lead to reducing the security level. It is
also recommended that this manual is stored in a secured place when not in use. In order to prevent
malfunctioning of the system, please refrain from installing the PC with other software than this one since
warranty does NOT cover such cases.
* Relevant manuals
Other than this document, the following relevant manuals are also available. Please refer to them too if
necessary.
- For user customers -

“ Hotel Card Lock System, ALV2 Series DTU Operations Manual “
“ Hotel Card Lock System, ALV2 Series Card-Locking Unit Operations & Maintenance Manual”
- For maintenance crew -

“ Hotel Card Lock System, ALV2 Series PC-Server Software Setup & Maintenance Manual“
“ Hotel Card Lock System, ALV2 Series DTU Operations Manual “
“ Hotel Card Lock System, ALV2 Series Card-Locking Unit Operations & Maintenance Manual”
Trademark
Microsoft® Windows® XP, Microsoft® Windows® Vista, Microsoft® Windows® 7 are registered trademarks
of Microsoft Corporation in the US.
* Handling of this document

* Reproduction of this document, in whole or in part, is prohibited.
* Contents of this document may be altered without a prior notice in the future.
* Should you find misstatements, typos or any contents that are uncertain in this document, please let us
know.
Copyright(c) 2010 All rights reserved by Index

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Index
1. Function Overview.................................................................................................................................. 1
2. System Structure .................................................................................................................................... 2
2.1 Card Issuing System ......................................................................................................................... 3
3. Screen Menu Structure........................................................................................................................... 5
4. Card Type ............................................................................................................................................... 8
4.1 Guest card......................................................................................................................................... 8
4.2 MGT. Card......................................................................................................................................... 9
4.3 Authorization card ........................................................................................................................... 10
5. Basic Operations .................................................................................................................................. 11
5.1 Usage restrictions on software ........................................................................................................ 11
5.2 Screen Interface.............................................................................................................................. 11
5.3 Operation menus............................................................................................................................. 11
5.3.1 Menu operation......................................................................................................................... 11
5.3.2 Function menu screen .............................................................................................................. 13
5.3.3 Calendar screen ....................................................................................................................... 14
5.3.4 Screen Operation...................................................................................................................... 15
5.4 Card issue operations ..................................................................................................................... 17
5.5 Useful tips ....................................................................................................................................... 19
6. System startup and shutdown .............................................................................................................. 20
6.1 Startup operation............................................................................................................................. 20
6.1.1 Startup ...................................................................................................................................... 20
6.1.2 Startup screen display .............................................................................................................. 20
6.1.3 Main menu screen .................................................................................................................... 21
6.2 Log in operation .............................................................................................................................. 23
6.2.1 Normal logging in...................................................................................................................... 23
6.2.2 Logging in with Authorization card ............................................................................................ 24
6.2.3 Shutdown.................................................................................................................................. 26
6.3 Main menu ...................................................................................................................................... 28
7. Guest card ............................................................................................................................................ 30
7.1 Guest card issue ............................................................................................................................. 32
7.1.1 Multiple room designation......................................................................................................... 35
7.2 Guest card additional issue / reissue .............................................................................................. 36
7.3 Maintenance card issue .................................................................................................................. 37
7.4 Multi card issue ............................................................................................................................... 38
7.4.1 Individual card issue for group guests ...................................................................................... 40

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7.5 One-shot card issue ........................................................................................................................ 41

7.6 Passage card issue......................................................................................................................... 42
7.7 Card read ........................................................................................................................................ 43
7.8 Checkout ......................................................................................................................................... 45
7.8.1 Room checkout......................................................................................................................... 46
7.8.2 Card checkout........................................................................................................................... 47
7.9 Leuco-card print character erase .................................................................................................... 48
8. Information............................................................................................................................................ 49
8.1 Guest card issue log ....................................................................................................................... 50
8.1.1 Guest card issue log search result ........................................................................................... 52
8.2 Management card issue log ............................................................................................................ 53
8.2.1 Management card issue log search result ................................................................................ 55
8.3 Event log ......................................................................................................................................... 56
8.3.1 Event log search result ............................................................................................................. 57
8.4 Room Status.................................................................................................................................... 58
9. Management card menu....................................................................................................................... 60
9.1 Emergency card .............................................................................................................................. 61
9.2 Master card ..................................................................................................................................... 62
9.2.1 Master card issue with staff designation ................................................................................... 62
9.2.2 Master card issue without staff designation .............................................................................. 63
9.3 Sub-master card.............................................................................................................................. 64
9.4 Lockout card.................................................................................................................................... 66
9.5 Cancel card ..................................................................................................................................... 68
9.6 Standby card ................................................................................................................................... 69
9.7 Daylight saving card........................................................................................................................ 71
9.8 DTU Card ........................................................................................................................................ 72
9.9 Authorization card ........................................................................................................................... 73
9.10 Passage card issue....................................................................................................................... 74
9.11 Interrogation card / Error log card issue ........................................................................................ 75
9.12 Management card read ................................................................................................................. 76
9.12.1 Auto audit trail display............................................................................................................. 77
10. Maintenance ....................................................................................................................................... 78
10.1 Date / Time setting ........................................................................................................................ 79
10.1.1 Summer time setting............................................................................................................... 80
10.2 Operation backup.......................................................................................................................... 81
10.3 Statistical data ............................................................................................................................... 82
10.3.1 The number of cards issued for the day ................................................................................. 82

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10.3.2 The number of errors for the day ............................................................................................ 82

10.3.3 The number of cards issued by date / terminal....................................................................... 83
10.3.4 The number of errors made by date / terminal ....................................................................... 83
11. Technical ............................................................................................................................................. 84
11.1 Maintenance code change ............................................................................................................ 85
11.2 Card sequence .............................................................................................................................. 86
11.3 Version information........................................................................................................................ 86
11.4 Change card data sector ............................................................................................................... 86
12. DTU .................................................................................................................................................... 87
12.1 Locking unit error audit （Error log） .............................................................................................. 88
12.2 Locking unit entry audit (Interrogation log).................................................................................... 89
12.3 DTU User designation................................................................................................................... 91
12.4 DTU Communication control ......................................................................................................... 92
12.4.1 Download................................................................................................................................ 93
12.4.2 Upload .................................................................................................................................... 94
12.5 DTU initial setting .......................................................................................................................... 95
13. Setup .................................................................................................................................................. 96
13.1 Tower set ....................................................................................................................................... 98
13.2 Room type set ............................................................................................................................... 99
13.3 Guest type set ............................................................................................................................. 100
13.4 Staff registration .......................................................................................................................... 101
13.5 Room set..................................................................................................................................... 103
13.6 Suite room................................................................................................................................... 105
13.7 Sub-master setting ...................................................................................................................... 106
13.8 Authorization set.......................................................................................................................... 110
13.8.1 Authorization group................................................................................................................111
13.9 Encoding terminal set.................................................................................................................. 112
13.10 System operation set ................................................................................................................ 113
13.11 PMS communication set............................................................................................................ 120
13.12 Card print character set............................................................................................................. 123
13.13 POS data set ........................................................................................................................... 124
13.13.1 POS data format ................................................................................................................. 125
13.14 Controller unit status sort .......................................................................................................... 127
14. Status................................................................................................................................................ 128
15. Master data synchronization............................................................................................................. 129
15.1 Master data send ........................................................................................................................ 130
15.2 Master data reflection.................................................................................................................. 130

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15.3 Things to note in master data synchronization............................................................................ 130

15.4 Non-master-data-synchronizing items ........................................................................................ 131
16. Card issue controller unit certification............................................................................................... 132
16.1 Card issue controller unit certificate procedure ........................................................................... 133
17. Others............................................................................................................................................... 134
17.1 Room number ............................................................................................................................. 134
17.2 Data output.................................................................................................................................. 134
17.3 Server / Client connection status ................................................................................................ 135
18. Appendix........................................................................................................................................... 136
18.1 Card type..................................................................................................................................... 136
18.2 Lock error code ........................................................................................................................... 138
18.2.1 Error log supplemental data.................................................................................................. 140
18.3 Locking unit operation code ........................................................................................................ 141
18.3.1 Locking unit operation other information............................................................................... 142
18.4 DTU initial setting ........................................................................................................................ 143
18.5 Others ......................................................................................................................................... 146
18.5.1 Help ...................................................................................................................................... 146
18.5.2 LED display of DCR.............................................................................................................. 149
18.5.3 Deal with trouble at the Controller unit.................................................................................. 150

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1. Function Overview
PC-Server Software (hereafter called “the Controller unit”) is the equipment to issue and manage
various cards for Miwa’s Hotel Card Lock System, ALV2 series. This system works on a PC installed with
“WindowsXP / WindowsVista / Windows7(32bit only)” as its operating system (OS).
Copyright(c) 2010 All rights reserved by 1

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2. System Structure
The general structure of the condition where this system can work is shown in the following
“ Diagram １ General Structure”.
Card Issuing System
PC-type Issue Card

Controller Unit
Unlock
KB KB KB ……
Room Room Room
1001 1002 1003 Locking unit
Encoder Encoder Encoder
Data setting
DTU
Log retrieve
Diagram １ General Structure
Card Issuing System … This is the system to issue cards that consists of the controller unit part,
the encoder unit part and the keyboard display unit part (optional). In
this configuration, a PC-Server Software has been used as a controller
unit part. One PC-Server Software can be connected to up to 32
encoders.
Card … Card key for entry – issued at the card issuing system.
Locking unit … Locking unit for doors – unlocked with card keys issued at the card
issuing system.
DTU … Data Transfer Unit – Hand-held interface terminal between the card
issuing system and locking unit.

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2.1 Card Issuing System

Card issuing system consists of two parts: the controller unit and encoder. In some configurations,
keyboard display units may be connected too. A structural configuration of the card issuing system is shown in the
following “Diagram ２ Card Issuing System”.
PC-type Card Issuing

Controller Unit (Server)
LAN
TA TA TA PC-type Controller Unit

（Client unit）
・・・・・・・
KB KB KB
DCR DCR MCR DCR

（Encoder））（Encoder）（Encoder）（Encoder）
KB : KBU
TA：LAN adapter
Diagram ２ Card Issuing System
(1) Card Issuing Controller Unit (PC-Server Software)

The card issuing controller unit is to issue and manage various types of cards. This manual has been
created for intended uses who use a PC-Server Software as their card issuing controller.
The PC-type controller works with OS: WindowsXP/WindowsVista/Windows7, enabling an easy
operation via a standard Windows user interface.
More than one PC can be connected. In a multiple use of PCs, one of them must be designated as the
server unit with special functions and the rest of them become client units. (Up to 50 clients)

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(2) Encoder
Encoders can issue cards for ALV2 system. Up to 32 encoder units can be connected per
Controller unit with as many as 51 of them in the total system including the sever and all the
client controller units.
Types of encoders are as follows.
Encoder with print function （MCR）
Data can be written down on cards and such data can also be read with the encoder. In addition to
that, room numbers, checkout times and other information can be printed on the surface of the cards.
Encoder without print function （DCR）

Data can be written down on cards and such data can also be read with the encoder.
(3) Keyboard Display Unit （KB）
Can be connected as an option. Various operations and displaying work at the controller part
(Issuing guest cards and management cards, etc.) can be done with this unit when the
controller unit and the encoder are set away from each other
(4) LAN junction adapter （TA）
A converter between LAN and RS232C cables.
(5) Offline and Online operations
Offline: Issue cards at the encoder without PMS commands.
Online: Issue cards at a PMS terminal with commands from PMS.
* PMS: Property Management System

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3. Screen Menu Structure

The following chart shows measure screen menus and their configuration.
Main Guest card Guest card
Guest card addition

Log in
Guest card reissue
Guest room user card
menus Maintenance card
Multi card
One-shot card
Passage card
Card read
Checkout
Leuco print delete
Information GU card issue audit
MS card issue audit
Event log data
Card / room info. Room status info.

display menu

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MGT. card Emergency card
Master card
Emergency card
Lockout card
Menus to be used
managers and staff
Cancel card
Standby card
Daylight saving card
DTU card
Authorization card
Passage card
Interrogation card
Error log card
MGT. card read
Maintenance Date / Time setting
PMS I /F monitor
Operation menus Backup
Statistical data
Technical Change Maintenance code
Card sequence
Menus for system Ver. information
administrators
Change card data sector

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DTU Failed entry audit log
Entry audit log
Menus for system DTU user setting

administrators
DTU Communication
DTU Initial setting
Setup Tower setting
Room type setting
Menu for initial setting Guest type setting
Staff register
Room setting
Suite room setting
Sub-master setting
Authorization type setting
Encoder connection setting
System operation setting
PMS I/F setting
Card print character setting
POS data setting

Controller conditioning
Status

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4. Card Type
The following chart shows the various types of cards that can be issued in this system.
(Please also refer to “18.1 Card type”)
A newly issued card, when used for entry at the locking unit, will invalidate previously issued ones.
* There are two types of cards, “A” and “B” for Guest card, Multi card, Maintenance card, One-shot card
and Standby card.
“A” type cards are for Mifare 1K and “B” type cards are for Mifare UltraLight.
Type selections are to be made according to the desired operations.
(Please also refer to “13.10 System operation set”)
4.1 Guest card
Cards for guests – can be issued through both the server and client unit.
(1) Guest card（GUA/GUB）
Cards for guests – can unlock the corresponding locking unit during the set check in / checkout period. The
following functions can be added.
* Secondary room designation
In addition to 1 main room, 5 other rooms for GUA and another room for GUB can be registered as
secondary rooms.
* Shutout (to prohibit housekeepers’ entry)
While the guest is still staying, disable sub-master, maintenance, housekeeping lockout, master lockout
and cancel cards from unlocking the target locking unit.
* Buzzer indication when unlocking
When unlocked a buzzer sound goes on. （It buzzes also upon operation error.）
* Dead bolt override
An entry becomes possible even when double-locked.
(2) Multi guest card （GM1/ GM2/ GM3/ GM4）
Cards for guests - 4 types are available: multi card 1 (GM1: Entry to 4 individual rooms）, Multi card 2
(GM2: Entry to 2 individual rooms and 1 room range）, Multi card 3 (for entry to 2 room ranges), Multi card 4
(for entry to a commonly used room and 3 individual rooms) - can unlock the corresponding locking unit
during the set check in / checkout period. The following functions can be added.
* Shutout (to prohibit housekeepers’ entry)
While the guest is still staying, disable sub-master, maintenance, housekeeping lockout, master lockout
and cancel cards from unlocking the target locking unit.
* Buzzer indication when unlocking
When unlocked a buzzer sound goes on. （It buzzes also upon operation error.）
* Dead bolt override
An entry becomes possible even when double-locked.

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(3) Maintenance card (MTA/MTB)

These are cards for maintenance crew or room equipment repair workers - can unlock the corresponding
locking unit as many times as desired during the set check in / checkout period. No “Secondary room
designation”, “Shutout” or “Buzzer unlocking indication” is available.
(4) One-shot card (OSA/OSB)
To be issued for an already-checked-out guest who wants to go back to the room to retrieve
his/her belongings mistakenly left there. The card unlocks the corresponding locking unit for
only one time.
(5) Passage card (PS)
To be used for rooms such as a meeting room that need to be continuously unlocked. While
the corresponding locking unit is in the state of continuous unlocking, free entry can be
achieved. When the set usage duration has elapsed, the corresponding locking unit will get back
to the “auto-locking mode”.
4.2 MGT. Card
For hotel staff – can be issued only via the server unit.
(1) Emergency card (EM)
This card can unlock all the locking units regardless of the status of being double-locked. Such unlocked
status will remain until the dead bolt is manually projected and retracted by turning the thumb-turn piece.
This card should be used for a state of emergency.
(2) Master card (MS)
This card can unlock all the locking units within the property, except when double-locked. （Overriding the
dead bolt will be possible by programming so.）
(3) Sub-master card (SMS)
This card can unlock the locking units within the designated room ranges, except when double-locked.
（Overriding the dead bolt will be possible by programming so.）
(4) Housekeeping lockout card (HLO)
When this card is used, the locking unit will disable the following types of cards from working with that
locking unit (No entry).
* Guest card (GUA/GUB/GM1/GM2/GM3/GM4)
* Maintenance card (STA/STB)
* Standby card (STA/STB)
* One-shot card (OSA/OSB)
(5) Master lockout card (MLO)
When this card is used, the locking unit will disable the following types of cards from working with that
locking unit (No entry).
* Guest card (GUA/GUB/GM1/GM2/GM3/GM4)
* Standby card (STA/STB)
* Maintenance card (MTA/MTB)

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* One-shot card (OSA/OSB)

* Master card (MS)
* Sub-master card (SMS)
* Housekeeping lockout card (HLO)
* A Housekeeping lockout card cannot be used while locked out with a master lockout card.
(6) Cancel card (CL)
This card relieves the no-entry status caused from the usage of a housekeeping lockout card or master
lockout card.
(7) Standby card (ST)
This card has an unlimited access to the corresponding room – in case of being unable to issue ordinary
guest cards due to technical trouble such as a power failure, these ones can work as a temporary room
key for each room respectively if prepared beforehand.
(8) Daylight saving card (DS)
For setting / resetting the summer time – normally not in use in Japan.
(9) DTU card (DTU)
This card is to be used when transferring data between a DTU and a locking unit – prepare this card
when using a DTU.
(10) Interrogation log card (IR)
This card is used to retrieve entry log data from a locking unit.
(11) Error log card (EL)
This card is used to retrieve error log data from a locking unit.
(12) Passage card (PS)
To be used for rooms such as a meeting room that need to be continuously unlocked. While
the corresponding locking unit is in the state of continuous unlocking, free entry can be
achieved. When the set usage duration has elapsed, the corresponding locking unit will get
back to the “auto-locking mode”.
4.3 Authorization card

Required for using the controller unit.
(1) Master authorization card (MA)
Needed to log in the card issuing system.

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5. Basic Operations
This section covers basic operational methods commonly used in the system as a whole.
5.1 Usage restrictions on software

This product has been dispatched with a usage restriction on its software for security reasons. Please contact your
Miwa-lock personnel to lift the restriction before using it. Failing to do so may lead to a status where your software
will not start up.
5.2 Screen Interface

This system uses a standard Windows interface so it can be operated using an ordinary keypad and a mouse.
5.3 Operation menus

This section explains function of screen buttons.
5.3.1 Menu operation
Click the main menu to go to the sub menu screen.

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Click the desired menu button to go to each function menu screen.
Since the main menu is always displayed, you can move to another function menu while the
previously selected sub-menu is still displayed.

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5.3.2 Function menu screen

Here is “Guest card issue” menu for an example.
Edit box Up / down Control
Time
Calendar
✔ box
Pull Down Menu Button
* Edit box
For typing in numerical values or characters
* Up / down control
Select the desired values by clicking ▲/▼.
Values can also be directly input.
* Calendar
To have a calender display, click “Ｖ” on the right side of the item box.
Please refer a separate explanation: 「5.3.3 Calendar screen」 in a later part.
Direct input is also possible by selecting Year / Month / and Date / part respectively.
* Time
Select the desired values by clicking ▲/▼ to set the time.
Direct input is also possible by selecting Hour / and Time / part respectively

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* Pull Down Menu

Click “▼”to display the available choices.
* Check box
By clicking “□” on the left side of each item, the box will be checked with “✔” to validate the contents of the
item.
Clicking a checked “□” to take out “✔” of the box to invalidate the displayed contents of the item.
* Button
Click to transact desired operations or got another menu screen.
When “Function number” such as [F5] is displayed on the button, the same transaction can be
made also by pressing the “F number” key.
5.3.3 Calendar screen

By clicking the calendar icon (right next to the check-in and check-out date) will display the calendar.
The calendar eliminates keyboard work, just move the pointer to the desired date and click to enter.

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5.3.4 Screen Operation
Title bar
Application icon Minimize button
Maximize button
No minimizing
System menu
* Application icon
Select this with a mouse to display the system menu.
* Minimize button
Select this to minimize the menu screen (store it in the task bar).
Can be used only on the main menu screen.
* Maximize button
Select this to maximize the screen image to the limit of the monitor size.
Can be used on all the menu screen with a title bar.
* System menu
Screen operation menu

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* Screen move
Drag a title bar on the screen to move it. They can be moved with arrow keys when
“move” is selected in the system menu.
* Maximize the screen
Select the maximize button on the title bar to maximize the screen image to the limit of
the monitor screen. You can also select “maximize” in the system menu to do the
same.
* Minimize the screen
Select the minimize button on the title bar to minimize the screen image. You can also
select “minimize” in the system menu to do the same.
* See- through
On any screens except the main one, the screen image becomes transparent so that
another screen behind it can be seen through when CTRL+ALT keys are pressed.

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5.4 Card issue operations

In a card issuing process, card-issue related messages will be displayed when the desired “card issue” button is
pressed.
In this section, the process to issue guest card A(GUA) is taken as an example case. For further details on functions of
the card encoder unit, please refer to “2.1 Card Issuing ”.
Issue button
(1) Guest card issue screen

Press “issue button” to go to (2).

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(2) Wait for card insertion / placement

The information of the card to be issued
will be displayed.
Insert a card to the encoder.
(3) Card issuing

Do not touch the card while encoded.
(4) Retrieve card

Retrieve the card from the encoder.
* Issue error message

Failed to encode.
Retrieve the card and insert again.

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5.5 Useful tips

* To issue a guest card
Refer to “7.1 Guest card issue”
* To issue a multi card
Refer to “7.4 Multi card issue”
* When a guest card / multi guest card is lost or stolen.
Refer to “7.2 Guest card additional issue / reissue” to newly issue or duplicate a card.
Newly issued cards will invalidate previously issued ones when used to the target locking unit.
* To issue a card for a late-arriving guest staying in a room to which another guest had already
checked in.
Refer to “7.2 Guest card additional issue / reissue” to issue a card with duplicated information for the
previously issued one.
* To read guest card / multi guest card information.
Refer to “7.7 Card read”.
* To add buzzer indicator function to a guest / multi guest card so that the buzzer sound goes off when
used with locking units.
This function can be added to the intended cards by ticking the check box located in a lower part of
either “7.1 Guest card issue” or “7.4 Multi card issue” screen.
Shutout function (for no entry of housekeeping) can be also added here.
* Card issuing audit
Refer to “8.1 Guest card issue log” to retrieve audit data on issued cards by room number , staff code, etc.
For retrieving audit data by card type, refer to please refer to “8.2 Management card issue log”.
* To find unoccupied rooms
Refer to “8.4 Room Status” to check to see what kinds of card have been issued to the room in question, or to
see if the room is occupied.

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6. System startup and shutdown
6.1 Startup operation
6.1.1 Startup
The system will be automatically booted when the PC is started.
To manually boot it, do one of the following operations. (For rebooting after shutdown, etc.)
* Double click the icon on the screen.
* Navigate Start -> Program -> ALV2 PC Server -> ALV2 PC Server
* Auto-boot function has been registered at Windows Startup. Do not delete it

from the startup.
6.1.2 Startup screen display

When booted, the startup screen will be displayed.
In the startup screen, the version information and the progress bar will be displayed to let the user know startup is in
progress.
The progress bar may repeat its movement after it has reached the right end if the startup procedure is still in
progress at that point.

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6.1.3 Main menu screen

When the program is rightly booted, the main menu screen will be displayed, over which the login screen will be also
displayed.
PC Server version
Send master data
Property name Menu transition
Main menu Help button
Logoff button
PMS Status
System operation info.
Server connection status

Status button
* Property name
Navigate through “Setup” -> ”System operation setting” to display the designated property name.
* PC Server version
The version of the server in use.
* Menu transition
Shows the transit information of the displayed screen
* Send master data
Refer to “15. Master data synchronization” for details.

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* Main menu
Displays sub menus to select the desired function.
* Help button
Navigates to this manual.
* Logoff button
Closes the currently displayed function and displays the login screen.
* System operation info.
Displays the following information on the system.
Designated controller unit No. Staff name

System date System time
* Controller unit No. Displays the number (C01 – C99) set in the “System
operation setting” of “Setup” menu.
* Staff name The name of the staff who is logging in
* System date System date (a day of the week) of the PC-Server
Software
* System time System time of the PC-Server Software
* Server connection status

Sows up when not connected to PC-type server controller unit or client server unit.
* Status button
Displays the status

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6.2 Log in operation

There are two ways of logging in to the PC server unit: by using “Authorization card” and a password or typing in a
staff code and its corresponding password. The desired logging in method is to be selected at the initial setting.
6.2.1 Normal logging in

Log in by typing in a staff code and its corresponding password.
(1) Type in staff code and matching password.

Input a staff code consisting of 6-digit numbers and its matching 4-digit password number.
Logging in must be limted to staff members with the maintenance authorization.
(2) Select the language.
Select the desired language to be displayed.
(3) Logging in
Click the “Log in” button.
(4) Verification
If the staff code matches the pssword, the main menu will be displayed.

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6.2.2 Logging in with Authorization card

Use an authorization card to log in.
(1) Type in password.

Input a 4-digit password number.
(2) Select the language.
Select the desired language to be displayed.
(3) Logging in
Click the “Log in” button to go to “Authorization verification” screen.

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(4) Verify authorization card

Insert the authorization card into the encoder when the following screen is displayed.
(5) Verification
If the password matches the inserted authorization card, the main menu screen will be displayed.

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6.2.3 Shutdown
Go through the following procedure to shutdown.
(1) Click the “log off” button.
Click the “Log off” button to go to the “Log in” menu screen.

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(2) To shutdown a PC server unit, a staff member with the “Shutdown authorization” must operate it.
In the same manner as the logging in operation, type in a staff code and the matching password
and then click the “Shutdown” button.
* If an authorization card has been used to log in, insert the authorization card.
(Refer to ”6.2 Log in operation”)
* Please refer to “13.8 Authorization set” for setting authorizations.
Press ”Shutdown” to end the program
(3) Navigate “Start” -> “Shutdown” to turn off the main power of the PC after returning to the
Windows screen.

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6.3 Main menu

This is the first screen to be displayed after logging in. This is the entrance for various menus in the system.
(9)
(1) (2) (3) (4) (5) (6) (7)
(8)
(1) Guest card button

To go to “Guest card menu” screen (refer to “7. Guest card“)
(2) Information
To go to “Information sub menu” screen (refer to “8. Information")
(3) Management card
To go to “Managemnt card menu” screen (refer to “9. Management card menu“ )
(4) Maintenance
To go to “Maintenance sub menu” screen (refer to “10. Maintenance” )
(5) Technical
To go to “Technical sub menu” screen (refer to “11. Technical”)
(6) DTU
To go to “DTU sub menu” (refer to “12. DTU“)

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(7) Setup
To go to “Setup menu” screen ( refer to “13. Setup”)
(8) Status
To go to “Status” screen (refer to “14. Status“)
(9) Help
To go to “Help” screen (refer to ”18.5.1 Help” )
* Main menu display
Displayed menus on the main menu screen vary in accordance with the setting depending upon the staff
member to log in .
* Auto log off function
When the software has sat idle for the preset time, the user will be automatically logged off to prevent
unauthorized persons from operating the sytem.
The duration is changeable by setting and the auto log off function itself can also be disabled by setting.
(The unit has been dispatched without the function preset)

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7. Guest card
This menu is for guest-card-related operations.
Press the “Guest card “button in the main menu to go to the “Guest card sub-menu” screen.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
Guest card menu (10)
(1) Guest card

To issue guest cards (GUA/GUB)
(2) Guest card additional issue
To additionally issue a card for a late arriving guest who is to share the room with another guest
for whom the first card had been already issued.
(3) Replace guest card
To replace an already issued card/s. This function should be used when a card is lost or stolen. These
cards, when used in the target locking unit, will invalidate previously issued cards.
(4) Maintenance card
To issue cards for maintenance crew and room-firnishing suppliers
(5) Multi card
To issue Multi guest cards

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(6) Maintenance card

Cards for maintenance crew and room-furnishing suppliers
(7) One-shot card issue
To issue one-shot cards (for one-time entry)
(8) Passage card issue
To issue passage cards
(9) Card read
To read encoded card data and display it.
(10) Checkout
To change the status of a room with a valid card to unoccupied.

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7.1 Guest card issue

Menu screen to issue guest cards.
Guest card issue
Special room list
Room list

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(1) Room number

Type in the room number (max. 6 digits) of the target room to issue a card.
More than one room can be designated (refer to “7.1.1 Multiple room designation”)
* Table view button
To view a handy table of the guest room list when designating more than one room. Please tick the
target rooms.
(2) Room memo
For quick notes on the rooms
(3) Check in time
Type in the date and time when an entry with the issued card becomes effective.
An initial default value can be selected from among the current time, designated time and previously
encoded value. (refer to “13.10 System operation set”)
(4) Checkout time
Type in the date and time when the issued card is invalidated.
An initial value can be set at “13.10 System operation set”.
* When the number of nights is input, the checkout time will be automatically set.
(5) The number of card to be issued
Type in the desired number with the number keys (max. 255 cards)
(6) Guest type
These are special preset combinations consisting of guest rooms and various facilities (swimming pool,
fitness room, etc.)
(7) Special room list
Individual combinations can be made here regardless of the preset entry settings of the
existing guest types.
(8) Secondary room
Type in secondary rooms for entry with the card to be issued.
Up to 5 secondary rooms can be set for GUA cards and one for GUB cards.
(When more than one room is designated, no secondary room can be set.）

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(9) Card printing

When ticked, the room number, staying duration, etc. can be printed on the card to be issued.
(Printing is possible only when an MCR encoder is used.)
(10) Shutout flag
When ticked, throughout the effective duration of the issued guest card, sub-master cards: SMS,
maintenance cards: MTA/MTB, housekeeping lockout cards: HLO, master lockout cards: MLO and
cancel cards: CL will become ineffective to the target room.
(11) Buzzer flag
When ticked, a buzzer sound will go off when the card is used.
(12) Deadbolt override flag
When ticked, the issued card can unlock the locking unit even if it is double-locked.
(13) Issue (F9)
Click this button to issue cards through the designated setting : (1) to (19).
* Refer to “5.4 Card issue operations” for further details.

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7.1.1 Multiple room designation

When issuing guest cards, multiple rooms can be selected at one time to issue each corresponding cards in
successive actions.
The operation is basically the same as the one for the ordinary guest card issue procedure, except designating
multiple rooms.
When designating multiple rooms, put “,” between the rooms.
eg.) Multiple room designation

To designate the rooms ”000101”, “000102”, ”000103」” and “000104”…
000101,000102,000103,000104
When designating a successive combination, put “-“ between the two ends of the range.
eg.) Multiple room range designation

To designate the rooms “000101”, “000102” and the range from ”000103” to ”000110”…
000101,000102,000103-000110
* When the room range designation is made, only the “room-set” rooms can be displayed
with their corresponding numbers respectively.
In the above case, the display will be…
“000101,000102,000103,000104,000105,000106,000107,000108,000109,000110”.

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7.2 Guest card additional issue / reissue

“Additional issue” is the menu to issue a card in duplication for a late-arriving guest who is going to share the room to
which another card had been issued for another guest who checked in earlier. Additionally issued
cards can function the same way the previously issued ones do.
“Reissue” is to be used when replicating lost or stolen cards. Reissued cards, when used to the target locking unit,
will invalidate the previously issued ones.
(1) Room number

Type in the target room number and press “Enter” to display the information of the previously issued
card.
(2) Previous data (<<), Next data (>>)
If multiple valid cards have been issued to the room, search for the right one to be duplicated
or replaced by using “<<” and “>>” buttons.
(3) Checkout time
If a different duration is required from those for the previously issued cards, type in the newly
required duration.
(4) Setting “F5” button
If in need of altering combinations of the special rooms, select “Setting : F5” button and type in the newly
required combinations. (This operation can be done only for additional issuing)
(5) Secondary room

If in need of altering secondary room configurations from those for the previously issued cards, type in
the required room numbers here.
(If “Alter secondary room at reissue” has not been made effective in the initial setting, secondary room
alteration will be impossible. Please refer to “13.10 System operation set”.)
To additionally issue (duplicate) multi cards which had been issued for a group guests, a selection will have to
made whether the additionally issued cards can unlock all the rooms or individual, respective rooms.
(6) Multi card / Individual card
Multi cards: GM1(2,3,4) cards can unlock all the target locking units.
Individual card: GUA(B) card can only unlock individual rooms.
(7) Room range
When issuing multiple individual cards, type in the target room numbers.
* When additionally issuing (duplicating) individual cards, other than the above change, changes can be
made with the shutout flag, deadbolt override flag and buzzer flag settings.

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7.3 Maintenance card issue

These cards are for room-furnishing and maintenance crew or room-service providing employees.
Maintenance cards can only be valid from “Start date” to “End date”.
Maintenance card issue button
(1) Room number

Type in the target room number
(2) Special
Press “Special” button for entries to special rooms (swimming pools, fitness rooms, etc.)
(3) Start date / End date
Type in the desired entry duration
(4) Encoding Terminal
Select the encoder number to issue the card. Choose an MCR unit for printing.
(5) Issue
Place or insert a card according to the instruction on the screen.
* Refer to “5.4 Card issue operations”.

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7.4 Multi card issue

This is the function to issue cards with a room range indication such as “Room 101 to Room 120”.
There are two types of multi cards: ones for individual guests and for group guests. For group guests, (e.g. if the
room 101, 102 and 103 are used by the group) both individual guest cards for an individual entry for each room and
multi cards that can unlock all three rooms can be issued. (Multi cards are for group leaders and the like.)
Multi card issue can be done only when set to be effective at the initial setting .
（For setting, refer to “13.10 System operation set”)
Multi card issue button

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(1) Card type

Select the desired card type from the followings.
* GM1
For entry to 4 individual rooms
* GM2
For entry to 2 individual rooms and 1 room range
* GM3
For entry to 2 room ranges
* GM4
For entry to 3 individual rooms and 1 commonly used room
(2) Room number
Type in the target room numbers
(3) Issue
Go to the card issuing menu screen.
(refer to “7.1 Guest card issue” for the card issuing operation.）
* No secondary room can be set for multi cards.

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7.4.1 Individual card issue for group guests

When a multi card (for entry to all set rooms) issue is completed, “Individual card issue” menu will be
displayed.
Individual card issue menu
(1) Room number

Type in the room numbers to which individual cards are to be issued (within the range set for the multi
cards).
(2) Shutout flag
When ticked, throughout the effective duration of the issued guest card, sub-master cards: SMS,
maintenance cards: MTA/MTB, housekeeping lockout cards: HLO, master lockout cards: MLO and
cancel cards: CL will become ineffective to the target room.
(3) Buzzer flag
When ticked, a buzzer sound will go off when the card is used.。
When ticked, the issued card can unlock the locking unit even if it is double-locked.
(6) Issue

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7.5 One-shot card issue

For one-time entry to allow the guest to go back to the room for left belongings after checkout or for
room service.
.
One-shot card issue button
(1) Room number

Type in the target room number.
(2) Special
To designate the special room
(4) Issue

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7.6 Passage card issue

These cards are to keep the target locking unit continuously unlocked. During the period between “Start
date” and “End date”, free entry can be achieved through the target doors. When the duration elapses,
the locking unit will automatically locked.
Passage card issue button
(1) Room number / Special room

Select the target room type.
(2) Room number
Type in the desired room number or the room type for the desired special room.
* Only one guest room or one special room can be set per card.
Type in the duration (when it elapses the door will automatically locked.）
Select the encoder to issue the card.
(5) Issue
※ Refer to “5.4 Card issue operations”.

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7.7 Card read

Use this function to read and display card information. In this menu, guest card, maintenance cards, multi card,
one-shot card and passage card information can be displayed.
If other cards’ information needs to be displayed, please use the “Management card read menu”.
Card read button

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(1) Initial setting

Card read must be done with an encoder unit registered as a terminal to be used with the PC.
If the initial setting has not been done, the card read function cannot be used.
( For setting, refer to “13.10 System operation set”)
(2) Card read
Insert a card when this message is
displayed.
Retrieve the card when this message

is displayed
(3) Card information

When the reading is completed, the card information will be displayed.

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7.8 Checkout
This function is to delete information of an issued card to change the room status to unoccupied. After the room
status has become unoccupied, a new card can be issued to that room. There are two ways of doing a checkout
procedure: “Room checkout” by designating the room number, and “Card checkout” by using an actual card to
retrieve the necessary information.
In “Room checkout” function, regardless of the status change of the room to “unoccupied”, issued cards within the
valid duration can still work. It is, therefore, recommended that “Card checkout” function be used instead to
invalidate the actually issued cards by erasing the room key information on them (If multiple cards have been issued,
all of them must go through “card checkout” procedure).
Checkout button

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7.8.1 Room checkout

Type in the room number to delete the valid card information. In this function, regardless of the status change of
the room to “unoccupied”, issued cards within the valid duration can still work. It is, therefore, recommended that
“Card checkout” function be used instead to invalidate the actually issued cards by erasing the room key information
on them. (If multiple cards have been issued, all of them must go through “card checkout” procedure.)
(1) Tower
Select the tower (if there is no tower segment, this item will not be displayed）.
(2) Room number
Type in the target room number and press “Enter” to see the issued card information on the
screen.
(3) Card issue information
If multiple cards with different durations had been issued, a list of card information will be
displayed. Select the duration for checkout.
List
(4) Checkout
When the “Checkout” button is selcted, the checkout
confirmation message will be displayed.
Press “Yes” for checkout and “No” to cancel the
operation.

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7.8.2 Card checkout

In this function, use an actually issued card to retrieve the necessary data to erase the room key information.
This operation will erase the room key data on the cards to invalidate them.
（If multiple cards have been issued, all of them must go through “card checkout” procedure.）
(1) Initial setting

Card read must be done with an encoder unit registered as a terminal to be used with the PC.
If the initial setting has not been done, the card read function cannot be used.
(Refer to “13.10 System operation set”)
(2) Card read （F9）
Select “Card read” button and insert (or place) the card to the encoder.
If in need of erasing the printed characters too, tick the “Card print erase”
check box before pressing the read button.
(Print character erase can be don only with an MCR encoder.)
* Do not retrieve the card even after the reading has been completed.
(3) Issued card information
Check the displayed information on the issued card.
(4) Checkout
When the “Checkout” button is selcted, the checkout confirmation message will be displayed.
When the “Checkout” button is selcted, the checkout confirmation message will
be displayed.
Press “Yes” for checkout and “No” to cancel the operation.
If multiple cards had been issued, repeat the procedure: (1) thru to (3).

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7.9 Leuco-card print character erase

To erase print characters on a leuco card…
Leuco print erase button
(1) Encoder
Select the encoder (Print character erase can be done only with an MCR）
(2) The number of cards
Type in the number of the cards which print characters are to be erased.
(3) Continuous erase
Use this function to continuously erase the print characters without indicating a
specific number of cards. Press the “Stop” button to terminate the operation.
Note: when erasing print characters on more than 50 cards continuously, the
operation will be slowed down as the equipment gets heated up. The equipment
temperature will get back to normal in several minutes after the operation has been
completed.
(4) Erase (F9)
Start the operation. Insert the card according to the instruction displayed on the
screen.

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8. Information
This function is to display card issue information and room occupation status.
Information sub menu
(1)
(2)
(3)
(4)
(1) Guest card issue audit

To monitor GUA(B), MTA(B), GM(1,2,3,4) and OSA(B) card issue audit.
(2) Management card issue audit
To monitor management card issue audit
(3) Event log
To see information on various events conducted at the controller unit (system startup, log in,
etc.).
(4) Room status information
To see the room occupancy status

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8.1 Guest card issue log

Designate the date, time or staff code to audit the guest card issue record. Press, “Guest card issue log” in the
“Information sub menu”.
Go through the following procedure (1) thru to (4) to narrow down the search condition.
(1) Room number

Type in the target room number
* If left blank, all the rooms will become the subject.
* When the subject is 1 room only, use the left-hand-side space only.
(2) Card type
Select the target card type. If the blank is selected, all the cards will become the subject for
the search.
(3) Staff code
Type in the staff code who had issued the target card. If left blanc, all the staff members will
become the subject for the search.
If less-than 6 digits have been typed in, the corresponding numbers in the latter part will be
searched.
No start or end data/time has been designated as initial values. Use the “▼” button to narrow
down the search range by card issue date/time.

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(5) Search (F9)

Display the search results
Clicking the part describing the name of each line can alter the order of the search results.
(6) Previous data / Next date
If the number of the search results exceeds 1,000 cases, turn pages to find the desired
information.
(7) Data output (F7)
The search result can be output in a CSV file. (refer to “17.2 Data output”)
(8) Print (F11)
Print the search result. Use a printer that has been set as a normally used printer in the
Windows printer menu.

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8.1.1 Guest card issue log search result

Guest card issue log search results include the following information
Issue date The date when the card was issued.
Room number The main room designated on the card.
Issue type New / Additional (Duplicate) / Reissue (Replace)
PMS Check in time/date Check in time designated from PMS
Check in time/date Check in time designated at card issue
Checkout time/date Checkout time designated at card issue
Card type GUA/GUB/GM1/GM2/GM3/GM4/MTA/MTB/OSA/OSB/PS
Terminal number The serial number of the controller unit and the encoding terminal that
issued the card.
Controller unit (No.) / Encoder unit (No.)
Controller unit
PC Instructed from PC Server
KB Instructed from KB
PMS Instructed from PMS
Encoder unit
DCR Encoder without print function
MCR Encoder with print function
Issue number Issue No./ the total number of issued cards
Staff code Code of the staff who issued the cards.
POS data (Yes /No) POS data encoding status at card issue
Auto: Automatically encoded per POS format.
User: Encoded according to user’s designation
PMS: Encoded according to PMS instruction
Special room The special room designated at card issue
* RM type no. is displayed for PS card issue audit.
Summer type flag The summer time flag designated at card issue
Checkout type Time/date Time of the transaction
Card checkout Card checkout conducted
Room checkout Room checkout conducted
Reissue Temporal C/O at card reissue
Issue method Offline: Issued per instruction from a encoder unit of the controller unit
Online: Issued per instruction from PMS

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8.2 Management card issue log

This function is to audit the management card issue log data. Press “Management card issue log” in the
“Information sub menu”.
Go through the following procedure (1) thru to (4) to narrow down the search condition.
(1) Room number
Type in the target room number. Searching by room numbers is possible only for STA/STB/PS type
cards.
* If left blank, all the rooms will become the subject.
* When the subject is 1 room only, use the left-hand-side space only.
(2) Card type
Select the target card type. If the blank is selected, all the cards will become the subject for the search
(3) Staff code
Type in the staff code who had issued the target card. If left blanc, all the staff members will become the
subject for the search.
If less-than 6 digits have been typed in, the corresponding numbers in the latter part will be searched.

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No start or end data/time has been designated as initial values. Use the “▼” button to narrow down the
search range by card issue date/time.
(5) Search (F9)
Display the search results
Clicking the part describing the name of each line can alter the order of the search results.
If the number of the search results exceeds 1,000 cases, turn pages to find the desired information.
(7) Data output (F7)
The search result can be output in a CSV file. (refr to “17.2 Data output”)
(8) Print (F11)
Print the search result. Use a printer that has been set as a normally used printer in the Windows printer
menu.

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8.2.1 Management card issue log search result
Issue date The date when the card was issued

Room number The main room designated on the card.
Issue type New / Additional (Duplicate) / Reissue (Replace)
Card type STA/STB/MS/SMS/EM/HLO/MLO/CL/DS/DTU/PS/IR/EL/MA
Terminal number The serial number of the controller unit and the encoding terminal
that issued the card.
Controller unit (No.) / Encoder unit (No.)
Controller unit
PC Instructed from PC Server
KB Instructed from KB
PMS Instructed from PMS
Encoder unit
DCR Encoder without print function
MCR Encoder with print function
Issue number Issue No./ the total number of issued cards
Staff code Code of the staff who issued the cards.
Special room The special room designated at card issue
Sub master group The sub master group designated at sub master card issue.
Level No.. The level at sub master card issue
Room range 1 The room range 1 designated at sub master card issue
Room range 2 The room range 2 designated at sub master card issue
Staff code The staff code used at card issue
Staff name The staff name used at card issue
Summer time flag The summer time flag designated at card issue

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8.3 Event log

This function is to search and display data processing log, error log data, etc. in the controller unit.
Press ”Event log” button in the “Information sub menu”.
(1) Level
Select the the inoformation level for the target event log.
If not selected, all the levels will become the subject for the search.
* Significant error: unexpected abnoramalities such as forced shutdown.
* Error: abnormalities such as setting trouble
* Warning: abnormalities which are minor enough to let the operation go on.
* Information on operations, etc.
* Debugging: Maintenance information
(2) Controller unit
Select the controller unit in which the target event has occurred. If not selected, all the controller units will
become the subject for the search.
Designate the date of the event happening.
No initial values have been set for Start date / End date. Use ”▼” button next to the date column to
narrow the data by date.

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(4) Log file

Transaction logs will be stored in different files than the usually used one when the number of the cases
exceeds a ceratin limit. When in searching a ceratin log in those different files, select the target log file.
If not selected, the currently used log file will become the subject for the search.
(5) Search (F9)
Clicking the part describing the name of each line can alter the order of the search result
The search subject event logs will be limited to those in the controlling unit with self-encoding function.
If the number of the search results exceeds 1,000 cases, turn pages to find the desired information.
(7) Data output
The search result can be output in a CSV file
(8) Print
Print the search result. Use a printer that has been set as a normally used printer in the Windows printer
menu.
8.3.1 Event log search result

Even log search results include the following information.
Event time / date The time and date when the even happened
Level Event log information level
Code Event log code
Code meaning Event log code meaning
Terminal No. Terminal No. where the event has happened
Event’s nature Detailed information on the nature of the event
Event location Detailed information on the location where the event has happened.

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8.4 Room Status

This menu is to display the guest card issue status. Press “Room status” on the information sub menu screen.
Room No. list
Card issue info.
Designate the target duration in which the events are to be displayed.

No initial values have been set for Start or End dates. If narrowing down is needed, use “▼” key next to
the date column.
(2) Search
To searc card issue status
(3) Room No. List
The different colors in the boxes represent the following status respectively.
Color Status Detailed Condition

White No card issued No room check in information
Green Card issued There is check in information during the
designated duration for display
Pink Card issued There is check in information after the
(after the display display end date – if designated with start
end date) date only , that is one after the display start
date.

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(4) Issued card information

To display the information on the cards issued for the target room.
To be limited to the check in information
Room type Room type name
Check in time / date Check in time / date designated at card issue
Checkout time / date Checkout time / date designated at card issue
Card type GUA/GUB/GM*
No. of cards issued Number of the cards issued
Staff code Code of the staff who issued the cards
Date of issue Time / date when the cards were issued

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9. Management card menu

This function is to issue cards for hotel staff.
Please make sure that the necessary numbers of management cards are issued at one time.
Please note that if issued separately, newly issued ones will continuously disable previously issued ones as they are
used. Furthermore when in need of additionally issuing management cards for changes of staff and the like, please
use “Additional issue” or collect all the previously issued cards before issuing new ones.
(for detailed operations, see each card issue menu screen.)
Management card overview
(1) Emergency card
For emergency use only, this card can unlock all the corresponding locking units and devices throughout
the property. When used, guest rooms will stay unlocked.
(2) Master card
This card can unlock all the corresponding locking units and devises.
(3) Sub-master card
Programmable flexibly to unlock limited areas designated by floor, rooms, etc.
(4) Lockout card
* Master lockout card
Disabling all the cards from working except for emergency cards.
* Housekeeping lockout card
Disabling guest cards from working.
(5) Cancel card
Canceling the lockout status
(6) Standby card
To be used as a temporary guest card in ceratain events such as a power failure where ordinary guest
cards cannot be issued. No effective duration is to be set on these cards. Issue these beforehand and
securely store.
(7) Daylight saving card
To change to summer time and return to normal (Not in use in Japan）
(8) DTU Card
To be used to get a locking unit into a data transfer mode.
(9) Authorization card
To be used to log in the controller unit
(10) Passage card
To be used to get a locking unit to be in a passage mode.
(11) Interrogation card
To be used to retrieve an entry audit from a locking unit.
(12) Error log card
To be used to retrieve an error log data from a locking unit.

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9.1 Emergency card

This card is to be issued and stored in a safe place in case of an emergency. When used the emergency card
can open all locks no matter of the deadbolt status.
Emergency card issue button
If used, the rooms will stay unlocked.
(1) Number of cards to be issued

Issue the necessary numbers of cards at one time. If issued separately, newest cards will override
previously issued ones.
* If there are existing cards stored ready to be used, tick the check box for “Additional issue” so that newly
issued ones can be used along with the old ones. i
(2) POS information
If POS data needs to be encoded on the card, refer to “13.13 POS data set”.
(3) Issue (F9)
Insert (place) a card to the encoder unit
* As for screen menu transition for card issue, refer to “5.4 Card issue operations”.

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9.2 Master card

This card can unlock all the locking units throughout the property.
9.2.1 Master card issue with staff designation
Master card issue button Staff designation
With this function the staff code of the card user will be encoded on the card.
(1) User (Staff) list
Tick the check box of the intended card user.
Staff to whom master cards have been issued are displayed in blue. For additional issue, tick
only the boxes for the staff to whom cards are to be issued this time. For reissue (replace) for
lost or stolen cards, tick all the boxes including ones for those to whom cards have been
already issued. The list shows staff who have been registered and checked with their
master cards being issued. （For detailed settings, refer to ”13.4 Staff registration“)
When ticked, entry will be granted even though double-locked.
(3) Additional issue
Tick the “Additional issue” to duplicate existing cards so that newly issued cards can be used
along with the existing ones.
* Cards issued with other means will override and disable the existing ones from working.
(4) Issue (F9)
Insert (place) a card into an encoder unit to issue.
* As for the screen transition, refer to “5.4 Card issue operations”.

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9.2.2 Master card issue without staff designation

Staff code will not be encoded on the card in this mode – entry audit of these cards cannot be used to identify the
card holder.
Master card issue button No staff designation
(1) Number of cards to be issued

※ If there are existing cards stored ready to be used, tick the check box for “Additional issue” so that newly
issued ones can be used along with the old ones. i
(2) POS information
If POS data needs to be encoded on the card, refer to “13.13 POS data set”.
(4) Issue (F9)

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9.3 Sub-master card

These cards can be flexibly programmed for entries to various areas and ranges set by floor,, room range, etc. For
detailed setting, refer to “13.7 Sub-master setting“.
setting“.
* The PC server can register and manage up to 500 group (sub-master level) configurations of
entry-granted areas. Each sub-master group has their unique sequence respectively – in case
of lost or theft, reissue only the cards in the same group as the one to be replaced so cards in
other groups can keep working without being disabled.
* At initial setting, if ticked in the box for “Issue SMS card without staff designation”, staff code of
the card holder cannot be encode on the cards – audit entry of such card cannot be used to
identify the card holder. Please do not use this function if it does not match your way of
managing the property. set”)
(As for detailed setting, refer to “13.10 System operation set”)
Sub-master card issue button
SMS card issue confirm

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(1) Issue
Tick the boxes for the staff to whom cards are to be issued in the staff (Sub-master group) list.
* This menu is for card issue only – setting changes such as entry condition alteration cannot be done
here.
(For setting, refer to “13.7 Sub-master setting“)
(2) Audit trail overwrite
Audit trail function is to store the entry recorde log on the card itsown.
If not ticked in this box, the intended card will stop unlocking the corresponding locks when its audit record
log exceeds 140 cases (to be reissued for continuous use). If ticked, the old data will be overwritten with
new ones.
(4) No entry at battery extremely low
If this box is ticked, the card will keep on unlocking the corresponding locking units even at the point
where batteries are nearly dead. If ticked, in such cases, it will not unlock the locks, warning the battery
status by letting the locking unit’s buzzer go off to prevent the locking unit from completely stopping
working just before the batteries are all dead.
If there are already issued cards, tick the check box for “Additional issue” so that newly issued ones can
be used along with the old ones. i
(6) Issue (F9)
Display “Sub-master card issue confirm” menu.
（When staff has not been selected, the confirm menu will not be displayed）

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9.4 Lockout card

These are cards to disable other cards from working to lockout the target room.
There are two types of lockout cards as follows which disables different types of card.
* Housekeeping lockout card
* Guest card
* Maintenance card
* Standby card
* One-shot card
* Master lockout card
* Guest card
* Maintenance card
* Standby card
* One-shot card
* Housekeeping card
* Sub-master card
* Master card

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Lockout issue button
(1) Card type

Select the desired lockout card type.
* If there are already issued cards, tick the check box for “Additional issue” so that newly issued
ones can be used along with the old ones.
(3) Issue (F9)

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9.5 Cancel card

This card is to be used to cancel the lockout (both housekeeping lockout and master lockout) status.
Cancel card issue button

* If there are already issued cards, tick the check box for “Additional issue” so that newly issued
ones can be used along with the old ones.
(2) Issue (F9)

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9.6 Standby card

These cards are to be used as a temporary guest card in cases where ordinary guest cards cannot be issued due
to a power faillure and the like.
They should be prepared beforehand and securely stored since there is no expiration date on these cards.
Standby card issue button
(1) Room
Designate the range of the rooms to which the cards are to be issued by typing in the room number to
start with and the one to end with. If it is for only one room, just type in that room number in the left-hand
side box.
* List (F5)
To specify a certain rooom, select the target room from the list (F5).
* Special room
If the target room has been set in a combination with special rooms, the entry to those special rooms will
be accordingly granted. （As for setting, refer to “13.5 Room set”)
(2) Number of the cards to be issued
It is recommended that 2 to 3 cards be issued per room including spare ones.
(3) Encoding Terminal （Card print）
It is recommended to issue 2 to 3 cards per room including spare ones. If in need of issuing standby
cards in a large quantity, it is recommended that an encoder unit with card print function be used to put
their room numbers on each of them respectively.

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(4) Sequence
In normal use, the initially set values (the current time / date) should be kept. If other cards with a later
time / data are used, they will invalidate the old ones.
* If there are already issued cards, tick the check box for “Additional issue” so that newly issued ones can
be used along with the old ones.
* The change of sequence values will be effective only when issuing one card at one time.
(5) POS Information
To encode POS data on the card, refer to “13.13 POS data set”)
(6) Issue (F9)

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9.7 Daylight saving card

This card is to be used to change the clock setting of locking units from normal time to summer time and vice versa
(this function is not in use in Japan).
When in need of this function, issue them in a combination of two: one for “Set” and the other for “Reset”. Issue one
for “Set” first and then issue another for “Reset” in the “Additional issue” menu.
Daylight saving card issue button
(1) Summer time

Set ： to get locking units into summer time
Reset ： to get them back in normal time
※ If there are already issued cards, tick the check box for “Additional issue” so that newly issued ones can
be used along with the old ones.
(Issue a “Set” card and a “Reset” card in a combination by ticking the box for the “Additional issue”.)
(3) Issue (F9)

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9.8 DTU Card

When this card is held up to a locking unit, it will get in the IrDA data transfer mode for 7 seconds (while the LED
flashes in orange). The locking unit can communicate with the DTU during that period only.
DTU card issue button
(1) Number of the cards to be issued

Designate the necessary quantity.
(2) Issue (F9)

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9.9 Authorization card

Since these cards are to be issued for pre-registered and intended staff only, use this function after the
staff setting has been completed. This card is not for room entry.
Authorization card issue button
(1) Staff list

Tick the boxes for intended staff to whom the cards should be issued.
The list displays only those with their boxes ticked for “Authorization card issue” in the staff setting.
（As for the setting, refer to “13.4 Staff registration”）
(2) Issue (F9)
(3) Card delete
To invalidate the authorization card of the intended staff.
(4) Output (F7)
The search result can be output in a CSV file (refer to “17.2 Data output”)

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9.10 Passage card issue

This card is to make a locking unit go into the continuous-unlocking mode. During the continuous unlocking period,
free entry will be granted, which will be convenient in cases where a guest room is used as a meeting room, etc.
* Unlike guest passage cards, management passage cards can also be used for “Non-guest rooms” and “Common
rooms” if so programmed.
* The number of the rooms for free entry is limited to one per card.
Passage card issue button
(1) Card type
Select the target locking unit.

Guest room Select by room number
Special room Select by special flag
Non-guest room Select by non-guest flag
Common room Select any one of those.

Type in the desired effective period (when the duration elapses, the locking unit will be
automatically locked).
(3) Issue (F9)

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9.11 Interrogation card / Error log card issue

These cards are to be used to retrieve entry log data (operation log) and error log data from locking units.
Once the data retrieval is completed, those cards cannot be used until reissued.
Interrogation log card issue
(1) Issue (F9)

Audit data upload

to PC
Operation flow
Card issue Data retrieval Data upload
Card lock DTU

menu
Error log
Entry log

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9 Interrogation log card / Error log card can retrieve a log data from one locking unit per card. When in
need of retrieving information from more than one lock, issue cards in the necessary quantity.
9 Although a locking unit can store up to 600 entry audit logs, an interrogation card can retrieve the latest
153 logs maximum. When in need of retrieving all 600 logs from a locking unit, please use a DTU.
（A locking unit can store 100 error logs maximum – so one error log card can retrieve them all）
9.12 Management card read

This function is to read and display data encoded on management card.
Entry and error logs retrieved with an interrogation card or an error card will not be displayed on this menu screen.
Such data will have to be displayed in “Error log” or “Entry log” menus on the “Card locking unit DTU menu” screen.
Card read menu
(1) Initial setting

Card read must be done with the encoding unit, which has been set as the one to go with the PC controller unit in
the initial setting
Card read must be done with the encoding unit, which has been set as the one to go with the PC controller unit in
the initial setting “13.10 System operation set”)
(2) Issue (F9)

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9.12.1 Auto audit trail display
Auto audit trail button
In the “Management card read” menu, when MS or SMS cards are inserted, the “Auto audit trail” button will appear
on the “Card read” menu screen. Press this button to display the audit trail record on the usage of those cards.
(1) Staff / SMS group
* Staff code and name of the card user designated at the point of the card issue will be displayed.
* If is a SMS card, its SMS group will also be displayed.
(2) Audit trail
Date / Time The dates/time when the card was used.
Room number The rooms to which the card was used
Battery level Battery conditions of the locking units the card was used to
Deadbolt Double-locking condition of the rooms the card was used to
(“OFF”,”ON”)
Error counts The times of failed entry attempts.
Room type The room types of the rooms the card was used to
Abnormality Abnormalities, if any.

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10. Maintenance
These various menus are to do with system settings and operation management.
Maintenance sub-menu
(1)
(2)
(3)
(4)
(1) Date / Time setting

To change the current time set in the PC.
(2) PMS communication monitor
To display the PMS communication data.
（This function is for maintenance purpose only)
(3) Operation data backup
To back up the opration data and for restoration.
(4) Statistical information
To display the statical data in the system

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10.1 Date / Time setting

This function is to set the current time in the controller unit.
Select “Date / Time setting” button on the “Maintenance sub-menu” screen.
(1) Date / Time

This setting is to be transferred to all the client units so they will all be synchronized.
This setting must be done at the server unit.
(2) Normal time or Summer time
This cahnge must be made in accordance with the setting for Windows.
Refer to the detailed setting chart on the following page for the right operation in your region
and country.
(3) Setting (F9)
To change the date and time in the controller unit

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10.1.1 Summer time setting

The current system time in the controller unit is tied with that of Windows.
Set the right time zone in your region by going to the “Date and Time” property menu in the Windows.
Choose the region and the summertime adjustment will be automatically made.
If in need of a manual adjustment, tick off the box for “ Auto summertime adjustment”.
Summertime auto adjustment and manual adjustment

* Auto adjustment （When the box is ticked with “✔”）
The clock of the PC will be automatically adjusted.
The clocks of the locking units will also be automatically adjusted by the “Guest card
summertime adjustment” function.
（The clocks for common doors and non-guest doors will have to be adjusted with a DS card.）
* Manual adjustment （No “✔” in the box）
Adjsut the clock of the PC manually.
In this case, all the locking units’ clocks will have to be adjusted with a DS card.

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10.2 Operation backup

Smooth restorations will be possible in case of trouble with the PC by storing the setting data in an USB stick and
the like. Please make sure the PC is regularly backed just in case.
( Auto backup function is available for the PC server. For setting, refer to “13.10 System operation set“)
(1) Backup / Restore

Select the desired procedure.
- 1. Backup
To upload the the setting data
- 2. Restore
To restore the setting data utilizing the one stored outside the system.
* The existing data will all be gone when restored.
(2) Selection of Media for Backup / Folder of source data for restoration
Click the “Reference “ button to select the target file (folder) from the list.
(3) Implementation
The existing data will all be gone when restored.
Make doubly sure if it is OK before implementation.

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10.3 Statistical data

Statistical data such as the total number of the cards issued for the day can be displayed.
The data is daily updated at the point of date change procedure.
10.3.1 The number of cards issued for the day

The data can be categorized by date, encoder and the amount of the issued cards.
Date Date for data collection
Encoder The encoder from which the card-issue instruction was made.
PC Controller unit
PMS Property Management System
KB Keyboard Display Unit
No. of cards Total number of the cards issued
10.3.2 The number of errors for the day

The error data can be categorized by date, controller unit, and error code.
Controller No. The Controller unit No. where the errors were made
Error Error code
No. of errors Total number of the errors made

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10.3.3 The number of cards issued by date / terminal

Terminal No. Terminal number
Terminal name Type of the terminal (MCR/DCR)
No. of cards Total number of the cards issued
10.3.4 The number of errors made by date / terminal

Error terminal No. Terminal number where the error was made.
Error terminal name Type of the terminal where the error was made (MCR/DCR)
Error Error code
No. of errors Total number of the errors made

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11. Technical
These are menus to do with various system setting and operations.
Press the “Technical” button to display the technical sub menus.
Technical sub menu
(1)
(2)
(3)
(4)
(1) Maintenance code change

To change maintenance (system maintenance, ultimate authorization) staff codes and passwords.
(2) Card sequence
To display the sequence information of management cards
(3) Version information
To display various file versions of the PC-Server Software
(4) Change card data sector
To change data encoding locations on the card.

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11.1 Maintenance code change

This menu is to display the information of the system maintenance staff.
Select the “Maintenance code change” button.
* Maintenance code is the one with the ultimate authorization over any other function in the PC server software.
For security reasons, please make sure that the user customer changes the default code to their own code after
the introduction of the system at their property.
Should the code be forgotten, the system maintenance will become impossible. Once your code is set, please
securely store a memo just in case.
(1) Staff code

Type in the 6-digit number - the default value has been set to be “101101”.
(2) Staff name
The system maintenance staff name will be displayed – the default value has been set to be “Manager”.
(3) Password
Type in the 4-degit number – the default value has been set to be “1001”.
(4) Setting (F9)
The maintenance code will be updated.

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11.2 Card sequence

This function is to change the sequences of management cards.
If changed, there may be a case where some cards cannot work with corresponding locking units.
Never use this function in a normal operation.
(This menu screen is for maintenance use only)
11.3 Version information

To display the various file versions in the controller unit.
（This menu screen is for maintenance use only）
11.4 Change card data sector

This function will not be used in a normal operation.
Changing this will disable issued cards from working with locking units.
（This menu screen is for maintenance use only）

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12. DTU
These are function menus to do with DTU.
To display DTU sub menus, press “DTU” on the main menu screen.
DTU sub menu
(1)
(2)
(3)
(4)
(5)
(1) Locking unit error audit (Error log)

Display audit results of failed entry attempts from unmatched guest room number, exceeding the
checkout time, etc.
(2) Locking unit entry audit （Interrogation log）
Display audit of normal entries
(3) Designate DTU users
Up to 40 users can be designate as a DTU user.
(4) DTU Communication control
To be used for downloading / uploading of set data.
(5) DTU Initial setting
To be used for editing various DTU settings.

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12.1 Locking unit error audit （Error log）

This function is to display error logs of the target locking units. On this menu screen, both error logs:
ones uploaded from DTU and others retrieved through a an error log card can be displayed.
Room No. List
(1) Room No. List

Room numbers and dates when the logs were downloaded to the PC (not the dates when the logs were retrieved
from the locking units) will be displayed.
(2) Audit List
Sequence The order of the logs
Date/Time Date and time when the card was used.
Error code Error code and nature
(refer to “18.2 Lock error code“ for further details)
Card type Type of the used card.
Other info. Supplemental information for causes of errors, etc.
(refer to “18.2 Lock error code“ at the back)
(3) Delete (F2)
To delete the selected locking error logs.
(4) Output (F7)
To output the search result in a CSV file. (refer to “17.2 Data output”)
(5) Print (F11)
Print the search result. Use a printer that has been set as a normally used printer in the Windows printer menu.

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12.2 Locking unit entry audit (Interrogation log)

This function is to display the entry logs (part of operation logs) On this menu screen, both entry logs: ones
uploaded from DTU and others retrieved through a an interrogation log card can be displayed.
Room No. List
(1) Room No. List

Room numbers and dates when the logs were downloaded to the PC (not the dates when the
logs were retrieved from the locking units) will be displayed. Select the line for the one to be
displayed.
(2) Search by operation type
Narrowing down the audit to be displayed by card type. Select “All operations” to cancel the
condition.
(3) Delete (F2)
To delete the selected the selected locking unit error information
(4) Output (F7)
To output the search result in a CSV file. (refer to “17.2 Data output”)
(5) Print (F11)
Print the search result. Use a printer that has been set as a normally used printer in the
Windows printer menu.
Note: Up to 600 interrogation logs can be displayed, equivalent of 30-page printing in total.

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Sequence The order of the logs

Date/Time Date and time when the card was used.
DS Summer time setting (locking unit)
Operation Operation conducted (for details at “18.3 Locking unit operation code”)
Unlock / Lock * Unlock (for continuous locking
* Lock (when continuous locking is canceled)
* Unlock/Lock (1 time at an automatically locked locking unit)
Issue No. Card number (Issued number / total number of cards issued)
Operator Staff code will be displayed if the following cards were used.
・MS/HLO/MLO/CL/SMS/DTU
Card date/time Displays the date and time encoded on the card.
（categorized by card）
・GUA/GUB/GM1/GM2/GM3/GM4: Check in date/time
・STA/STB/OSA/OSB/IR/EL: Card issue date/time
・MTA/MTB/PS: Use date/time
Main room Displays the main room encoded on the following cards:
・GUA/GUB/GM1/GM2/GM3/GM4/STA/STB/OSA/OSB/IR/
EL/MTA/MTB/PS/STA/STB/OSA/OSB/IR/EL/ MTA/MTB/PS
Others Supplemental information
(refer to “13.10 System operation set” for further details)

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12.3 DTU User designation

This function is to designate the staff who can log into the DTUs.
(1) Staff List

The staff whose “DTU operation” check boxes have been ticked can be displayed on this menu screen.
(2) Check box
Tick only the boxes of the DTU operating staff.
(3) Setting (F9)
Go to the “DTU Communication control” explained on the following page in order to download
the altered contents set here to the DTU.

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12.4 DTU Communication control

Go to this menu screen to do a DTU initial data setting, registration of DTU operating staff (downloading) and
uploading of data logs retrieved from locking units.
DTU is not ready, when taken out of the box, to communicate with locking units.
Please make sure that both “Staff information” and “Initial data” are downloaded before it is used.

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12.4.1 Download
Implement a data download to register the DTU using staff set at “12.3 DTU User designation” to let them use the
equipment.
(1) Select “Down load”
(2) Connect DTU and PC

Use an RS232C cross cable to connect the right serial port of the PC and the
“CONTROLLER” port of the DTU.
（USB-RS232C converter cable can also be used）
(3) Check the DTU communication status
If “Communication Impossible” is displayed, it is likely that the setting has not been correctly
done. Please check to see if the DTU communication setting has been done with the right
communication port according to “13.10 System operation set”.
(4) DTU preparation

While holding “▲” button on the DTU, turn on the main power. When the following DTU
screen image is displayed, press “1” key. （The screen starts blinking at this point）
INITIAL DATA INITIAL DATA

RUN=1 CANCEL=2 LOADING
(5) Staff information download

1. Select “Staff information” as an item to be downloaded.
2. Press “Download” button.
(6) Intial load download
1. Select “Initial data” to be downloaded.
2. Press “Download” button.
（Press “Edit” (F11) to confirm the initial data）
(7) Downloading has been completed.
From the second time on, download the desired items only.

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12.4.2 Upload
This function enables locking units’ data log stored in the DTU to be monitored on the PC screen.
(1) Select “Upload”
(2) Connect DTU and PC

Use an RS232C cross cable to connect the right serial port of the PC and the
“CONTROLLER” port of the DTU.
（USB-RS232C converter cable can also be used）
(3) Check the DTU communication status
If “Communication Impossible” is displayed, it is likely that the setting has not been correctly
done. Please check to see if the DTU communication setting has been done with the right
communication port according to “13.10 System operation set”.
(4) DTU preparation

Log in the DTU and press “F5” key of the DTU. When the following screen image is displayed,
press “SEND/RCV” key. （The screen starts blinking at this point）
TRANSFER MODE TRANSFER MODE

PUSH [SEND/RCV] LOADING
(5) Select upload item

* Interrogation log ： Entry (operation) log data
* Error log ： Error (room no. unmatched, etc) log data
(6) Upload
Press “Upload (F9)” button （this transaction takes aprrox. 30 seconds）.
(7) Confirm uploaded items
Press “Reference (F11)” button to display the audit of uploading.

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12.5 DTU initial setting

Programming of locking units needs to be conducted by using a DTU.
This function is to set initial values for the locking unit programming.
(1) DTU initial setting list

For details, refer to “18.4 DTU initial setting”
(2) Download the set data to the DTU according to “12.4 DTU Communication control”)

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13. Setup
This function menu is for initial setting of the system.
Press “Setup” button in the main menu to go to the “Set-up sub menu“ screen.
* For security reasons, if not operated for 30 minutes during the initial setup, the auto-log-off function will be activated.
When in need of leaving during initial set-up operations such as staff registration, make sure that “Set” button is
pressed to save the data before you go. Set data will all automatically be deleted at the point of auto logging off
unless saved.
Setup sub menu
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8) (12)
(9)
(13)
(10) (14)
(11)
(1) Tower set

To designate tower related items
(This item will be displayed only if “Use tower” is selected in ”13.10 System operation set”.)
(2) Room type set
To set room types (e.g. rooms for only staffs and facility members, common rooms, and other special rooms
such as swimming pools / fitness gyms)
(3) Guest type set
To set combinations of special rooms to which entry should be granted.
(4) Staff registration
To register card issuing system users and master / sub-master card users.
(5) Room set

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Register guest rooms

(6) Suite room
To set suite rooms （secondary rooms used in combination with main rooms）.
(7) Sub-master set
To set accessibale areas for sub-master card holders
(8) Authorization type set
To set authorization levels to use each function respectively.
(9) Terminal set
To set encoding units （DCR/MCR）
(10) System operation set
To set date/month/year display method, card types to be used, etc.
(11) PMS communication set
To set PMS communication method
(12) Card print character set
To set position and size of print characters on a card.
(13) POS data set
To set POS data to be encoded at the point of card issuing.
(14) Controller unit status sort
To delete registered information in the controller unit

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13.1 Tower set

This function is to be used when in need of managing guest rooms by tower ID as “Tower A”, “Tower B”, etc.
This function has been set to be “OFF” at the initial setting.
Tick the box for “Use Tower” in the ”13.10 System operation set” to use this function.
If used, the 1st value in a 6-digit room number should be regarded as a tower number and the rest of them (5-digit
numbers) should be identified as a room number.
(1) Tower No.

The first value in the 6-digit number
(2) Tower name
Type in the actual name (North, South, etc)
(3) Set (F9)
To save the altered contents.

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13.2 Room type set

Register special / non-guest rooms here.
(1) Common（for commonly used doors）

Cannot be altered
(2) Guest (for guest rooms）
In the initial setting only “2” has been registerd.
“3” to “10” should be used only when using “room type” to define accessible areas for sub-master
cardholders.
(3) Special (for special rooms)
This setting is for other rooms and facilities to which designated guest’s access is granted (such as a
swimming pool, fitness gym, etc.). Up to 40 different areas (from 11 to 50) can be registered.
(4) NonGuest (for non-guest rooms)
This setting is for rooms or areas to which no guest access is granted (such as a back office, storage,
linen supply room, etc.). Up to 100 different areas can be (from 100 to 199) can be registered.
(5) Set (F9)
* Room types used in the room setting or sub-master setting cannot be deleted.

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13.3 Guest type set

This function is for grouping in advance of combinations of special rooms to which guest access is granted.
For an easy setting of a special-room combination, select the desired guest type at the point of guest card issuing
（Guest type selection at card issuing with a KBU, “Keyboard Operation Unit” at the reception is also possible）.
(1) Guest type list

The list of currently registered guest types will be displayed. Select ones to be altered or deleted if
necessary.
(2) Addition(F1)
Press “Addition (F1)” button and type in the name to add a new guest type.
（Use single-space English characters only）
(3) Special room (example case)
Tick the boxes for all the special rooms to which the new guest type can entry.
(4) Set (F9)

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13.4 Staff registration
This function is to register the card issuing system users, master/sub-master cardholders and DTU users.
Registration, editing and deletion of staff will be limited to those with a one-level lower authorization than the one
who is currently logging in the system （for further details about authorization levels , please refer to “13.8
Authorization set”）.
(1) Addition (F1)

To register new staff
Staff code The numbers for staff identification (to be used when logging in)
Staff name Staff name
Password Password
If forgotten, let staff with a higher level log in and change the forgotten
password to another one.

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Validity term / Unlimited Tick the box, if there is no limited term to use the card issuing system
and the sub-master card.
Validity term / Finish date When the finish date passes, the sub-master card stops working and
logging in to the card issuing system with the staff code will become
impossible
Time / Start - Finish The time zone of the day in which access with the card is granted.
Validity term / the day of The days of the week on which access with the card is granted.
the week
Level Different levels can be set from at 1 to 500. It is recommended that
each single staff member be given a different level for a smoother
rectification in case of card lost or theft.
Authorization type Authorization types can be set differently by staff to limit their access
level to the management card issue menus, etc.
Card issue / MA Tick the boxes for the staff who issue authorization (MA) cards.
Card issue / MS Tick the boxes for the master (MS) cardholders.
When issuing MS cards, the eligible staff will be displayed.
Card issue / SMS Tick the boxes for sub-master (SMS) cardholders.
When issuing SMS cards, the eligible staff will be displayed.
DTU operation Tick the boxes for the DTU operators.
Eligible staff will be displayed in the DTU user list menu.
* If the sub-master card issue has been set to be “No staff designation”, any sub-master related
menus will not be displayed.
(2) Delete (F2)

Selected staff information will be deleted.
(3) Set (F9)
Update staff setting information

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13.5 Room set

This function is to be used to set guest rooms.
For registration of multiple rooms at the initial setting, use “Individual setting (F5)”, which is convenient in such an
operation (Registration of “Common”, “Special” and “Non-guest” rooms cannot be done on this menu screen. For
registration of those cards, please refer to “13.2 Room type set”).
(1) Addition
To register one new room
* Use “Bundle setting （F5）” to register multiple rooms at one time.
Floor No. To designate SMS-card access level by floor

Room type To designate SMS-card access level by room type
Room name The room’s (area’s) name to be put on the location for a “room No.” on cards
when printed.
Card issue restriction Tick the boxes for the rooms to which card issue should be
restricted. If ticked, only the staff with the “Specific room card issue”
authorization can issue cards to those rooms
Special room Guest cards will also automatically be granted access to the intended
special rooms.

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(2) Bundle setting (F5)

This menu is to register multiple rooms at one time.
1. Room No.
Select the desired range such as 101 – 120.
2. Common items
Floor No., room type, special rooms are to be all in common in the same range.
3. Set
Close this screen and get back to the list display
* Room numbers are to be set for room names.
* If there are already-registered rooms, new ones will be written over them.
(3) Delete (F2)

To delete the selected rooms
* The ones set to be suite rooms cannot be deleted.
(4) Set (F9)
Update the “Room set” information

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13.6 Suite room

This function is to set suite-room combinations consisting of a main room and secondary one.
When issuing a guest card, if a main room with a suite-room combination is selected, its registered secondary room
information will also be automatically encoded on the card.
(1) Select card type

Select the desired card type to be issued acceding to the operation of the property.
The number of secondary rooms varies depending upon the card type.
GUA:5 rooms / GUB: 1 room
(2) Main room
Select the main room from here.
If a secondary room is selected as a main room, the “Suite room” information menu will not be
displayed.
(3) Secondary room
These rooms will be automatically added when their respective parent main room is selected.
(4) Set (F9)
To save the set configuration.

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13.7 Sub-master setting

Sub-master (SMS) cards are management cards to which various designated conditions (such as entry/access
range by room, floor, etc.) can be flexibly programmed. There are two different SMS card modes: “with staff
designation” and “without staff designation”. If “with staff designation“ is selected, card validity term, entry time
zones and the like will be restricted depending upon the staff setting （In “SMS set” menu, staff with their SMS
boxes ticked will be displayed - no addition or delete can be done on this menu screen）.
Use the scrawl bar to move the screen image sideways to see the hidden information.
↓
(1) SMS set information list

The above image is for the one when “without staff designation” is selected. If “with staff designation” is
selected, no addition or deletion can be done in the menu, which will have to be done in the “Staff
registration” menu.

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(2) Addition(F1)
To add new SMS group
The following settings will be required
Validity term Type in the duration in which access should be granted.
When “with staff designation” is selected, validity term will vary
depending upon the staff information.
Room / All Access will be granted to all the guest rooms
Room range 1,2 Input the room range in which access should be granted.
If only the “Start” is input, the access will be granted only for that one
room.
Special room / All Access will be granted to all the special rooms
Special room Tick the special rooms to which the access should be granted.
Non-guest room / All Access will be granted to all the non-guest rooms
Non-guest room Tick the non-guest rooms to which the access should be granted.
Individual set To display the “Individual set” menu screen
(3) Copy and paste

Copy the desired line and paste it on the last line of the list.
(4) Delete (F2)
Delete the SMS group in the selected line
(5) Set (F9)
Update the SMS setting information

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(6) Individual set (F5)

This menu is for more detailed setting of more flexible entry conditions using “free command”.
The “Free command” is to set restricted conditions for access/entry in various combinations
with room range, floor level, etc .
Note: The priority on conditions set with “Free command” is lower than those set by room
range, special/non-guest, etc.
For example, if the “Room range 1” is set that access should be granted to 101 - 120, those
rooms cannot be set to be inaccessible with “Free command”.
It is recommended that “Free command” be NOT in use along with “Room range 1, 2” or
“special / Non-guest” settings.

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(7) Special / Non-guest

Tick the special and non-guest rooms to which access should be granted
(8) Free command
The lower the set condition is located (with “Free command”) , the higher priority is given.
- 1. Addition
Select “Addition (F1)” to add a new free command.
- 2. Free command select
Select “Room No.”, “Room range”, “Room type” and “Floor”.
- 3. Addition/Deletion select
The free commands are to be checked from the top to lower ones one by one to
determine if the specified rooms should be accessible or not.
１．Addition “Room 101- 103”
2．Deletion “Room 102”
If set like this, accessible rooms will be two rooms:”101 and103”.
- 4. Value input
Type in values for necessary commands respectively （such as room No., room
type, floor, etc.）.
(No registered values can be input - please do room type and room registration in
advance.)
(9) Set (F9)
Close the “Individual set” menu screen and go back to the list

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13.8 Authorization set

This setting is to define the operation authorized differently by staff type.
(1) Authorization Type Tree

There three different authorization groups. Those groups will be displayed at the top of the
tree (on the left end) as “Manager”, “Front desk” and “Staff” （default authorization types）.
On the second layer of the tree, authorization types which belong to their respective
authorization groups will be displayed. From among the displayed main menus corresponding
to the authorization type, select the desired one and tick the boxes of sub menus that should
be allowed to be used.
(2) Edit(F5)
To edit the name of the selected authorization type
(3) Addition(F1)
To add authorization types to the selcted authorization group.
(4) Delete (F2)
To delete the selected authorization type.
(5) Output(F7)
To out put the search result in a CSV file (refer to ”17.2 Data output”).
(6) Set (F9)
Save the alterd contents

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13.8.1 Authorization group

There is an order for the authorization groups （default authorization types）.
Authorization types can be edited only by the staff with the same authorization or higher.
The same goes for the staff registration.
Default authorization type Level
Manager
High
Front Desk
Low
Staff
Restrictions in setting authorization types

(1) Alter set contents
* Can only be done by staff with the same authorization level or higher
* One can alter only the functions that have been assigned to himself or herself.
(2) Add authorization level

* Can only be done by staff with the same authorization level or higher
(3) Delete authorization type

・ Can only be done by staff with the same authorization level or higher

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13.9 Encoding terminal set

Designate the encoder unit to be connected with the controller unit.
(1) Addition (F1)

To add a new encoder unit
Controller unit No. Set the number of the controller unit (PC) to be connected
Terminal No. Type in the encoder unit No.
Designate the one to issue cards with.
Terminal type Select the type of the encoder unit
Connection method Select the connection method
IP Address Set the IP address of the LAN adaptor
COM port Set the serial port to be connected with the controller unit
KB Connection Tick the box if a Keyboard Unit (KB) is connected to the controller
unit.
Buzzer sound Tick the box to let the buzzer go off when a card is issued.
（Only available for DCR）
Boring output For maintenance purpose only. Keep the box ticked off for
normal operations.
Print the massages For maintenance purpose only. Keep the box ticked off for
that are identical as normal operations.
in previous session.

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(2) Delete (F2)

Delete the selected encoder
(3) Setting (F9)
Alter the terminal connection setting information
13.10 System operation set

This menu is for the initial setting of the card issuing system
Select “System operation set” button in the “Setup” sub menu.
Select the tab
There are four system setup categories. Select the desired one to display the screen image about the nature of
the setting.
* Basic setting
To do the setting on the basic operations of the card issuing system
* Operation time setting
To do various time settings to be used in the system.
* Communication setting
To do the setting on the communication methods to be used in the system
* Guest card setting
To do the setting on the guest card related-menus in the system

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* Basic setting
(1) Hotel name
Type in the name of the prporerty
(2) Hotel code
Type in the hotel code provided by MIWA LOCK..
Once saved, no alteration can be made to this item - if the wrong code was input, reinstallation will be
needed.
(3) Date display
Select the desired way of displaying the date.
･DD/MM/YY Date/Month/Year （European）
・YY/MM/DD Year/Month/Date （Japanese）
・MM/DD/YY Month/Date/Year （US）
(4) Language
Select the language to be used for default items （English / Japanese）
(5) Default card type
Select the card medium to be used for guest cards.
64 ：MIFARE Ultralight （for GUB guest cards）
1k ：MIFARE Classic 1k （for GUA guest cards）
(6) KB log in with MA card
Selecet the log-in method to use a KB（Keyboard Display Unit）
Ticked ：log in with MA card and password
Not ticked： log in with staff code and password
(7) Card read with KB without logging in
When set, card data read and display operation can be done with a KB without logging in. *
If connected with PMS, make sure that this item box is checked.
(8) Card checkout with KB without logging in
When set, card checkout with a KB can be done without logging in.
* If connected with PMS, make sure that this item box is checked.
(9) Stay days designation with KB
Select the way of typing in stay days when issuing a card with a KB
Ticked: input “check in date” and the number of days for the stay
Not ticked: “input” check in date” and “checkout date”.

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(10) Issue MS without staff designation

Tick the box if not in need of knowing the correlation between MS cards and the cardholders.
* With no staff code encoded, card users ’ identification will be impossible.
(11) Issue SMS without staff designation
Tick the box if not in need of knowing the correlation between MS cards and the cardholders.
* With no staff code encoded, card users ’ identification will be impossible.
(12) Use MA card
Select the method of logging in to the card issuing system
Ticked ：log in with MA card and password
Not ticked： log in with staff code and password
(13) Tower management
Tick this one if guest rooms need to be separately managed by “tower number” and “room number”.
(14) Default tower
Set the default value to be displayed at guest card issue.

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* Operation time set

(1) Maximum duration without operation for the controller unit
The duration of no operation with the controller unit before the auto logoff is activated.
(If set to be “0”, the auto logoff will not be activated.)
(2) Card insert time-out
The duration of no card insertion before a time-out error occures.
(If set to be “0”, no time-out error will occure.)
(3) Daily routine operation time
Set the time for routine operations （periodical backup, redundant data delete, etc.）
(4) Maximum duration without operation for KB
The duration of no operation with the KB before the auto logoff is activated.
(If set to be “0”, the auto logoff will not be activated.)
(5) Maximum duration before auto card ejection after read operation with KB
The duration before a card is automatically ejected after it has been read with a KB.
(If set to be “0”, the card will not be ejected until the “ENTER” key of the KB is pressed.)
(6) Operation backup method
Select the backup method
Manual: please refer to “10.2 Operation backup” for further details.
Auto : set the time when the daily auto backup should be done.
(7) Backup file folder
Set the folder in which auto backup data file should be saved. Press the ”Reference” button to select the
folder.
(8) Fixed part in the backup folder name
Set the fixed characters in the top part of the folder name.
example: “ALV2Hotel”
“Fixed part” + date(Year/Month/Date/Hour/Minute/Second)+version
ALV2Hotel20100101101010Ver0.0.0

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* Communication set
(1) Controller unit set
Select the type of the controller unit
Make sure that “server” is selected when one PC is used as the card issuing unit..
(2) Designate the secondary terminal
Tick the one that is to be used as a backup PC in case that the server unit breaks down.
（For further detail, refer to “15. Master data synchronization”）
(3) PC Controller unit No.
Use a very unique number that will never be used for any other PC.
(4) PC operation terminal No.
Designate the PC to be used for card read.
(5) DTU Communication set
Select the serial port to be used for DTU communication
Make sure there is no duplication in the numbers with those connected with the Controller unit.
(6) TA Connection port
Use “50001” for normal operations.
(7) Primary terminal IP address
Type in the IP address of the server PC （No need to set this item on the server PC）.
(8) Secondary terminal IP address
Type in the IP address of the client PC designated as backup (secondary).
（No need to set this item on the server PC or the secondary one）

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* Guest card set

(1) Default check-in time change
Set the initial value to be displayed at guest card issue.
In normal opeartions, please select “Use current time”.
(2) Default card quantity
The initial value to be displayed at guest card issue
(3) Default guest type
Combinations of accessible special rooms
(4) Default multi card (if multi cards are used)
Select the GM cards that can be issued with the KB
GM1(4 individualrooms) GM2(2 individual rooms ＋ 1 room range)
GM3(2 room ranges) GM4(3 individual rooms ＋ 1 common room)
(5) Maintenance card validity term
The initial value for the validity term for maintenance cards.
(6) Passage card validity term
The initial value for the validity term for passage cards.
(7) Issue duplication check
A warning will be displayed if a guest card is about to be issued to a room that is currently in use.
* Do not tick if PMS is connected.
(8) Use GU check in/checkout dates in the last card issue
The dates used in the lat card issue will become the initial default value.
(9) Shutout flag “ON”
Tick this one to prevent entries with management card during the stay of the guest.
(10) Buzzer flag “ON”
Tick this one to let the locking unit’s buzzer go off at a card entry.
(11) Use multi cards
Tick this one when multi cards (GM1,2,3,4) are needed in your operation.
Multi cards can be used only when “1k” is selected for guest card medium.
(12) Use secondary room
For multiple room entry with one card.
(13) Encode POS data
Encode POS data (to work with other systems) on cards
For the contents to be able to be encoded, refer to “13.13 POS data set)

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(14) Set the default to validate GU・ST override flag

To grant entry even though the deadbolt has been projected for double-locking.
(15) Display deadbolt override flag set
Tick this one to be able to select “ON” or “OFF” for the deadbolt override function.
（If not ticked, the cards will be issued in accordance with the setting mentioned above in (17)）
(16) Use special room
Access to the special rooms (meeting rooms, fitness gyms, etc.) are limited to the guests with special
permission.
(17) Change set secondary rooms at additional card issue.
Secondary room designation change at additional card issue will be possible if ticked.
If this one is ticked, guest card reissue function cannot be used.
(18) Use room names
To display room names on the guest card issue screen.
* Set (F9)
To update the set values on the system operation set screen.
* List （F1）
To display the list of the set values for system operation.

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13.11 PMS communication set

This menu is for PMS communication–related setting.
(1) PMS connection

Select “Connect” to display the detailed items.
For further details, please refer to the list on the next page.
(2) Communication port
For conducting a synchronized communication, please install “PCI-4101”, a product of
“Interface” company on your PC and select “PCI-CH1/PCI-CH2”.
If not conducting a synchronized communication, please select an existing COM port built in
the computer.
(3) Set the check-in time to be the current time
To use the current time for the check-in time to issue cards rather than the one designated by
PMS
(4) Set (F9)
To save the altered contents

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* Transmission protocol set items
Item Data selection Remark

Transmission BSC procedure Synchronized communication
protocol Level-2 procedure Synchronized communication
No procedure Non- synchronized communication
GM9/M10 compatible Non- synchronized communication (for overseas)
LAN(TCP/IP 通信) TCP/IP communication
Communication COM1-COM4 Available only when “Non- synchronized communication” is
port selected
PCI-CH1, CH2 Available only with synchronized communication through a channel
on a “Interface PCI－4101” board.
Transmission 1200,2400,4800,9600 Up to “9600” will be available for synchronized communication. All
speed 19200,38400 bps available for non- synchronized communication
Data length 7,8bit Only for non- synchronized communication
Parity None, Odd, Even Only for non- synchronized communication
Stop bit 1,2bit Only for non- synchronized communication
Text spec. AL5 standard spec.
AL4H compatible For retrofit
M10 compatible For overseas
GM9 compatible For overseas

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◆ Interface synchronized communication board “PCI-4101” set items
Default setting
Item Data selection BSC Level B No GM9/M10
procedure procedure procedure compatible procedure
Internal clock - - ○ ○
Data send
From ST2 terminal ○ ○ - -
clock
From RT terminal - - - -
Internal clock - - ○ ○
Data receive
From ST2 terminal - - - -
clock
From RT terminal ○ ○ - -
No output - - ○ ○
Constant output ○ ○ - -
ST clock output
Output at data
- - - -
sending

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13.12 Card print character set

This menu is to set the contents to be printed on Leuco cards. Card printing is only available with an MCR
encoder unit. Please set print locations for each encoder unit separately since there are individual variations among
them.
(1) Print item

Tick the boxes for the desired items to be printed.
(2) Location
Type in the desired print location by the unit of dot (1 dot: 0.125mm) within the range of 0 - 512 for the
height and 0-300 for the width.
(3) Letter size
Please set within the range from “Standard” to “4-time double digit”
(4) Test print (F11)
For test printing to check the set location and letter size.
(5) Set (F9)
Save the altered setting

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13.13 POS data set

This is menu is to set POS data format （data to be needed to work along with other systems）.
(1) Card type

Select the card types on which POS data should be encoded
(2) Format
- 1. Item setting
Select the items to be encoded on the cards from among: room no. / check-in time / card
suffix number / issue date and time / valid term / SMS level.
（If left blank, no data will be encoded. For further details, refer to the list on the next page.）
- 2. Order setting
Press the respective buttons next to the selected items in the desired order of encoding.
- 3. Confirm button
Please confirm that you are OK with the intended change in the format displayed in the list.
* No POS data will be encoded on the cards which format has been left blank.
* Letters directly input such as “ABC{rrrr}” will be encoded as fixed values.
(3) Set (F9)
Save the altered contents.

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13.13.1 POS data format

POS data format is listed as follows.
Format content
POS data item Detailed feature
Format Content
Room No. R W/ Zero suppress Designate the room no. in its whole digits.
r W/O Zero suppress Room no. in 6 digits:000101
RRRRRR: 000101
rrrrrr:101
* If the formatted digits are less than those of the
actual room no., the room no. will be set in the
condition with zero suppress.
Room no.:101/format:R
Set value:101
Check-in date / time Y Check-in year Designate check-in year / month / date / hour /
M Check-in month minute
D Check-in date Check-in date/time:2010/04/01 10:10
H Check-in hour YYMMDDHHNN:201004011010
N Check-in minute MMDDYYYY: 04012010
* Year (AD) will be displayed in a 4-digit number
regardless of the selection, YYYY or YY.
Checkout date / time y Checkout year Designate checkout year / month / date / hour /
m Checkout month minute
d Checkout date Checkoutdate/time:2010/04/01 10:10
h Checkout hour yyyymmddhhnn:201004011010
n Checkout minute mmddyyyy: 04012010
* Year (AD) will be displayed in a 4-digit number
regardless of the selection, yyyy or yy

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Card suffix number I W/ Zero suppress Designate the card suffix number in its whole digits.
i W/O Zero suppress Card suffix no. 4 digits:0001
IIIII: 0001
iiii:1
* If the formatted digits are less than those of the
actual card suffix no., the card suffix no. will be set
in the condition with zero suppress.
Card suffix no.:123/format:I
Set value:123
Issue date/ time A Issue year Designate issue year / month / date / hour / minute
B Issue month Issue date/time:2010/04/01 10:10
C Issue date AABBCCJJKK:201004011010
J Issue hour BBCCAAAA: 04012010
K Issue minute * Year (AD) will be displayed in a 4-digit number
regardless of the selection, AAAA or AA
Validity term a Year for the term Designate year / month / date / hour / minute for the
b Month for the term validity term
c Date for the term Validity term:2010/04/01 10:10
Hour for the term aabbccjjkk:201004011010
j
bbccaaaa: 04012010
k Minute for the term ※ Year (AD) will be displayed in a 4-digit number
regardless of the selection, aaaa or aa
Level L W/ Zero suppress Designate the level number in its whole digits.
l W/O Zero suppress Level no. 3 digits:001
IIIII: 001
iiii:1
※ If the formatted digits are less than those of the
actual level no., the level no. will be set in the
condition with zero suppress.
Level:10/format:L
Set value:10

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13.14 Controller unit status sort

The server unit stores the information of the client units, based on which, connection will be granted.
If a client PC brakes down and get re-set up, connection may be terminated since the information does
not match with that of the server. When in need of adding a new client unit to the registered controller
unit (C**), use this menu screen to select the duplicated client information to be deleted.
(1) Delete (F2)

Delete the selected client
(2) Set (F9)
Confirm the deletion or change of the names.
(3) Output (F7)
Output the search results in a CSV file (refer to “17.2 Data output”)

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14. Status
This menu is to display the status of the currently connected controller unit and the terminal. The displayed
information is updated every three seconds.
Select the “Status” button on the main menu screen to display the status on the “Status” screen.
Status
(1) Upper half of the screen

Display the status of the PCs connected to the card issue systems
(2) Lower half of the screen
Display the status of the encoder units
Status
Color Status Target Detailed status
Sky blue Standby Terminal Not powered on
Green At work Controller Issuing cards, KB in use （KB logged in）,
Terminal MCR in use
Yellow To be checked Terminal Lid not closed, card jamming, etc.
Red Connection cut Controller Power cut, not connected, connection cut,
Terminal etc.

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15. Master data synchronization

Although the original data in the card issue system is stored in its server unit, copy data is also allocated to the client
units. Changes made at a client unit will be distributed to other clients via the server unit.
C01: Server
Master data synchro C02: Client
Master data transfer

C04: Client
C03:Client
・Master data update
(1) Master data update

(2) Master data transfer (Master data synchronize)
(3) Reboot
(4) Master data reflected
(5) Reboot

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15.1 Master data send

When master data is altered at a client unit, the following message will be displayed.
Press “Yes” button to transfer the altered contents to the server unit.
If “No” is selected, the transfer to the server will be held and the “Upload button will be displayed for resuming the
operation. In this condition, there is a data discrepancy in the set information – please make sure that the “Upload
“ button is pressed later whenever it is convenient.
Upload button
15.2 Master data reflection

When a client unit receives a change in the master data, the following message will be displayed. Press “OK” to
reflect the change.
15.3 Things to note in master data synchronization

Do not implement master data change at multiple client units at the same time since that may lead to a partial lost
of the data

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15.4 Non-master-data-synchronizing items

The following items should be set by each client unit.
* Set data
Function Item Contents
System Language Initial values displayed for selection when logged in
operation Default tower Initial values for tower selection
setting Operation backup method Auto / Manual
Backup file storage folder Storage space for auto backup file
Fixed part in the backup folder Auto backup file’s name
name
Server / Client Type of the card issue controller unit
Set as a secondary terminal The secondary terminal works as a backup unit when
the main unit breaks down.
PC terminal No. The unit to be used for card read
DTU Communication set COM port to be used for DTU data communication
TA connection port Select “50001” in a normal operation
Primary terminal IP address The IP address of the server unit
PMS PMS connection If connected with a PMS, for switching into a
Connection Transmission protocol secondary terminal, in addition to setting changes,
setting LAN port serial cable connection rearrangement will be needed,
Communication port too.
Communication speed Backup structure plans should be thoroughly
Data length examined before implementation.
Parity
Stop bit
Text specification
Set check-in date/time to be
the current ones.
Send clock
Receive clock
ST clock

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16. Card issue controller unit certification

Client units need to be respectively certified by the server unit to participate in the card issue system.
C01: Server
Uncertified
Certified
C03:Client C02: Client C04: Client
Stand-alone

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16.1 Card issue controller unit certificate procedure

(1) Install & Setup
Install the application and see the following two items referring to ”13.10 System operation set”.
* Primary terminal IP address: The IP address of the server unit：
* PC controller unit No.: The unique No., not in use in the card issue system.
(The items to be synchronized will be overwritten with those set at the server unit after the connection has
been completed.)
(2) Reboot
At this point, the following message will be displayed because of not being certified by the server unit yet.
Go ahead and press “OK”.
(3) Certification
If connected to a client unit, the following message will be displayed asking the server unit for certification.
Press the “Yes” button (at the first connection only).
(4) Master data synchronization

Master data will be distributed from the server unit. Reboot the unit to complete the setting.
(5) Status check
Please confirm that the set client terminal has been added on the upper half of the screen.
* Things to note
* When the assigned PC controller No. is already in use, certification will not be done as
shown in the procedure (3).
* If the PC server has been reset due to some trouble with a client unit, and when the same
PC controller unit No. as before is to be assigned, the previous certificate information
should be deleted and re-certified.
（Use the “Controller status sort” in the hotel setup menu to delete the previous information）

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17. Others
17.1 Room number

A 6-digit room number needs to be input to use each function. If a room number is less than 6 digits, “0”s should
be added ahead of the actual room number so that it can become a 6-digit number. They will, however, become
5-digit numbers when the “tower” item has been selected on the screen.
17.2 Data output

Press the “Output” button to display the dialogue box to designate file storage location and the file name, to save
the listed information on the screen. When the dialogue box appears, designate the storage folder and the file
name to save the information.
The saved data will be in a form of CSV file with its name divided by (”,”)s. Please use spreadsheet software such
as Microsoft Excel to view it.
（UTF-8 is used as the character code. Select the UTF-8 character code when viewing the information, using a
memo in WindwosVista/Windows7.

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17.3 Server / Client connection status

When operating with a configuration of “client Ù server”, in case of network trouble or server terminal breakdowns,
the “Disconnection” message will be displayed on the screen of the client units. In cases like this, please immediately
check upon the server terminal status.
Server connection status

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18. Appendix
18.1 Card type
Card type Symbol Medium Function overview
Master authorization card MA 4K * To log in the system
* Not for room entry
Master card MS 4K * Accessible to all the rooms
* Entry is granted for rooms with HLO status.
* Entry is granted for rooms with shutout status.
* Audit up to 140 entries
Sub-master card SMS 4K * Entry is granted for designated areas.
* Valid terms, valid days of the week, and valid time zones can
flexibly be set
* Entry is granted for rooms with HLO status.
* 500 different sequence level
* Free command
* Different warning modes for battery low detection can be set.
* Audit up to 140 entries
Housekeeping lockout card HLO 4K * Disabling entry attempts with GU*, GM*, ST cards.
“ Conditions for cancellation”
9 Use new cards issued after HLO use
9 Use EM card
9 Use CL card
Master lockout card MLO 4K * Disabling entry attempts with GU*, GM*, ST, MT, ST, MS, SMS
cards.“ Conditions for cancellation”
9 Use EM card
9 Use CL card
Cancel card CL 4K * Canceled Lockout status(HLO/MLO)
Emergency card EM 4K * Forcibly unlock all the rooms
* Will stay unlocked （with green light flashing）
* Cancel the status by manually projecting and retracting the
dead bolt or with DTU.
Daylight saving card DS 4K * Set / cancel the summer time for locking units.
Interrogation log card IR 4K * To retrieve entry logs from locking units
Error log card EL 4K * To retrieve error logs from locking units

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Card type Symbol Medium Function overview

Guest card A GUA 1K * Entry granted to a main room and 5 secondary rooms
* Valid only during the stay (check in – checkout)
* Access granted to up to 40 special rooms
* When the “Shutout” flag is on, entry attempts with SMS, MT,
HLO, MLO will be disabled.
* When the “Buzzer” flag is on, locking units’ buzzer will go off
as used, depending upon the setting.
Guest card B GUB 64 * One secondary room can be designated.
* The other functions are the same as those of GUA.
Multi guest card1 GM1 1K * Entry granted to 4 individual rooms
* Valid only during the stay (check in – checkout)

* When the “Shutout” flag is on, entry attempts with SMS, MT,
HLO, MLO will be disabled.
* When the “Buzzer” flag is on, locking units’ buzzer will go off
as used, depending upon the setting.
Multi guest card2 GM2 1K * Entry granted to 2 individual rooms and 1 room range.
* The other functions are the same as those of GM1.
Multi guest card3 GM3 1K * Entry granted to 2 room ranges
Multi guest card4 GM4 1K * Entry granted to 3 individual rooms and 1 shared room.
Maintenance card MTA 1K * Entry granted to 1 guest room
MTB 64 * Valid only between the check-in and check out dates.
One-shot card OSA 1K * Entry granted to 1 guest room for only one time.
OSB 64 * Access granted to up to 40 special rooms
Standby card STA 1K * Spare cards in case of card issue trouble
STB 64 * Unlimited entry granted to 1 designated room
Passage card PS 4K * Disabling the auto-locking function
* When the valid duration elapses, the locking unit will
automatically return to the auto-locking mode.

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18.2 Lock error code

Error
Name of the error Cause of the error
Code
0x01 Card read error Failed in reading SMS free command information
(Key verification failure / hardware access trouble)
0x03 LRC error At card read, judged as “BCC check trouble”
0x05 Hotel code error The locking unit’s hotel code and that encoded on the card do not
match.
0x06 Card type error An undefined card has been used
The card has been used to the locking unit with unmatching room
type setting
0x07 Battery end detection The battery-end status has been detected when the card was used.
0x09 Audit trail data writing error At operation with MS/SMS cards, failed in writing audit trail data on
the cards
0x0B Deadbolt in use Indicating a use of a card which cannot override the double-locked
condition
0x0C MLO status Indication a use of a card which cannot override the MLO status
0x0D HLO status Indication a use of a card which cannot override the HLO status
0x0E Wrong card medium The used card was not Mifare, MifareClassic4K/1K or UltraLight.
0x0F Shutout A card was held up to the locking unit while shutout
0x10 Unmatched Room No. A card with an unmatched main or secondary room no. was used
(Room type: guest door)
0x11 Room range error A card with an unmatched room range was held up to a common
(Room type: common door) door
0x12 Unmatched non-guest flag A card with an unmatched non-guest flag was used
(Room type: non-guest door)
0x13 Guest access time zone error A guest card was used out of the designated guest access time
(Room type: common/special) zones.
0x14 Guest access days in the week A guest card was used out of the designated days in the week for
error(Type: common/special) guest access
0x15 Guest access validity error The current time was out of the stay duration check in – checkout
(Card type: GU*, GM*) time (set for GU*/GM* card).

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Error
Code
0x16 Use of a voided card A card registered as voided has been used
0x18 Common use error(issue date) During the valid duration of a previously used GM* card, other
GU*/GM* cards were used.
During the valid duration of a previously used GU*card, other
GU*/GM* cards with earlier check in date/time were used
0x1A Access time error The current time was out of the designated valid duration
encoded on the used card （MT*/CNS/PS）
0x1B DS card error DS card was used between 23:00 and 1:00
0x20 SMS valid term error A SMS card was used out of its valid duration
(Year/Month/Date)
0x21 SMS valid term error A SMS card was used out of its valid duration
(Hour/Minute/Second)
0x22 SMS access days error A SMS was used out of its valid days in the week
0x23 Unmatched SMS access condition Free command of the used SMS card did not match the set
access condition
0x2A Sequence No. error The used card was not latest one.
(Card type: MS, SMS, EM, HLO,
MLO, CL, DS, PS)
0x2B Card data error (Date) An OS card issued the other day was used
0x2D Card data error (Room No.) Card data was damaged
0x31 Range error SMS command Card data was damaged
(free command error)
0x33 Sequence No. error A guest card with older sequence than the one set at the locking
(GU*,MT*,ST*,GM*) unit was used
0x34 Unmatched special door flag The specilal door flag encoded on the used card did not match
(Room type: special door) with that of the locking unit for a special door
0x36 Card data error Card data was damaged
(Other parameter)
0x38 RTC time error An error of the current time was detected
0x39 Reset (including battery change) Locking unit has been powered on
0x3B Audit trail area overflow The number of the entry audit events written down on a SMS
card has exceeded its limit at 138.

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Error
Code
0x3C Room type error When a PS card was used, its encoded room type did
not match that of the room.
0x40 Latching bolt signal error When a card other than MS / EM / IR / EL / DTU / DAG
/ DAB card was uses, the latching bolt signal was “ON”
0x41 Overwrite error There had been an existing log data already written on
IR/EL cards when used to the locking unit
18.2.1 Error log supplemental data

Error
Name of the error Content Remark
Code
0x05 Hotel code error Hotel code
0x10 Unmatched Room No. Room No.
(Room type: guest door)
0x11 Room range error Room No.
(Room type: common door)
0x12 Unmatched non-guest flag Room type No.
(Room type: non-guest door)
0x15 Guest access validity error Check-in date
(Card type: GU*, GM*)
0x1A Use time error Use start time
0x2A Sequence No. error Card sequence Sequence No.
(MS,SMS,EM,HLO,MLO,CL,DS)
0x33 Sequence No. error Card sequence GU*: Check-in time/date
(GU*,MT*,ST*,GM*,OS*,PS) GM*: Check-in time/date
MT*: Use start date
ST*: Card issue date
OS*: Card issue date
PS: Card issue date
0x34 Unmatched special door flag Room type No.
(Room type: special door)
0x35 SMS room range error Start room

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18.3 Locking unit operation code

Operation
Operation Type Remark
Code
0x00 Unknown card operation
0x01 MA-card operation (No registration at locking units)
0x02 GUA-card operation

0x03 MTA-card operation
0x04 STA-card operation
0x05 SMS-card operation
0x06 EM-card operation
0x07 HLO-card operation
0x08 MLO-card operation
0x09 CL-card operation
0x0A DS-card operation
0x0B MS-card operation
0x0E CNS-card operation
0x52 GUB-card operation
0x54 MTB-card operation
0x55 STB-card operation
0x5E DAG-card operation
0x60 GM1-card operation
0x64 IR-card operation
0x65 EL-card operation
0x66 PS-card operation
0x67 OSA-card operation
0x68 OSB-card operation
0x69 DAB-card operation
0x80 DTU-card operation
0x81 EM open (DTU operation)
0x82 EM unlocking (DTU operation)
0x83 HLO set (DTU operation)
0x84 MLO set (DTU operation)
0x85 Lockout cancel (DTU operation)

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Operation
Code
0x86 Initial data command setting (DTU operation)
0x87 Sequence No. initializing command receive (DTU)
0x88 Interrogation initializing command receive (DTU)
0x89 Error log initializing command receive (DTU)
0x8A Time setting command receive (DTU)
0x8B EM unlocking (deadbolt operation)
0x8C Auto-time zone unlocking
0x8D Auto-time zone locking
0x8E Operation log initializing command receive (DTU)
0x8F All-log initializing command receive (DTU)
0x90 Cylinder operation with a key
0x91 Locked from inside
0x92 Locked from outside
0x93 Non-guest initial data 1 setting (DTU operation)
0x96 Expansion initial data setting (DTU operation)
0x97 Guest table initialization (DTU operation)
0x98 Voided guest card table initialization (DTU operation)
0x99 Card access logic-object transition table setting (DTU)
0x9A Operation mode setting (DTU operation)
0x9B Maintenance data initialization (DTU operation)
0x9C PS Status auto-clear
18.3.1 Locking unit operation other information
Operation
Code
MS//HLO/MLO/CL Card sequence
DS Summer time (No. display) 1: Set
2: Reset
Card sequence
EM Card sequence
SMS Card sequence

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18.4 DTU initial setting

These settings will become the initial values for the locking units
Item Content Initial Value
Room No. Room No. initial value (1-999999) 101
Room Type Room type initial value 2
0：EVU
1：Common door
2-10：Guest door
11-50：Special door
100-199：Non-guest door
Unlocking duration Unlocking duration after card verification 5
(0-59 sec.)
EM unlocking duration Unlocking duration when EM card is used. 0
0：Not to be unlocked
1-59: sec.
Deadbolt override function These cards will override double-locked 1
(GU／ST／MS／SMS) condition.
* This function can also be set as a flag at
card issue – it is, therefore, recommended
that “Not- set” is selected here.
Guest valid days in the week Days in the week for guest card access to 1
(Sun - Sat) common and special doors.
1:Not to be unlocked
2:Unlocked
Guest valid duration Time zones for guest card access to 00:00/00:00
(Start time – End time) common and special doors.
* If start:00:00-End:00:00 is set, 24-hour
access will be granted.
Inside lever handle signal Inside-handle operation signal output 1
（Currently not available）
Outside lever handle signal Inside-handle operation signal output 1
Cylinder unlocking log If selected, the cylinder operation log 1
recording will become effective.

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Inside lever handle signal Inside-handle operation signal output 1
（Currently not available）
Floor No. The floor No. of the locking units (1～99) 0
Check-in before time Entry will be granted earlier than the 59
check-in time encoded on the card.
(0-59 min.)
* It is recommended that “0” be not set to
prevent any mishaps due a time lag
between the clock of the locking unit and
that of the controller unit.
Checkout over time Entry will be granted after the checkout time 59
encoded on the card.
(0-59 min.)
* It is recommended that “0” be not set to
prevent any mishaps due a time lag
between the clock of the locking unit and
that of the controller unit.
Buzzer Type Designate the timing of the buzzer going 0x0002
off.
D0：At card operation
D1：At near battery end
D2：Auto lockingÙContinuous locking
Locking unit type “Applicable models” 1
0：AL4H Case(Auto-Non-latching)
3：AL5HCase(Auto-continuous-B mode)
Door ajar monitor This is for a “door-ajar monitor locking 1
case” only.
Buzzer warning at door ajar For buzzer warning at door ajar 1
Auto-time zone 1-4 Time zones for entry through 00:00/00:00
(Start time/End time) special/common doors without cards
Room range 1-25 Room ranges for guest card access through 0
(Star/End) common doors
* If set to be “101-110”, the common door
access will be granted for guest cards
issued for rooms: 101-110.

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Card verification start time To set the desired card verification intervals. 22:00
Card verification end time
Car verification polling time Although the standard verification intervals
are 0.5 seconds, if changed, either
prolonged battery life or shortening of the
verification time will be achieved.
E.g.: Set “0:00-6:00” to make the nighttime
verification intervals longer to prolong the
battery life.
Card verification time 0
0：1 Sec.
1：0.75 Sec.
2：0.5 Sec.
3：0.25 Sec.

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18.5 Others
18.5.1 Help
Displays the system operation methods.
Help button
(1) Help
Displays “Help” menu.

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(2) Tab
Provides search metthods for help contents
Select a tag to designate the search method
Index Displays the help contents in the way of referring to an index
Search Sampling the help contents by keywords including character strings.

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(3) No display
(2) To not to display the tabs
(4) Return
To return to the previous screen image.
(5) Print
To print the help contents. Use a printer set as “Printer for ordinary use” in Windows menu.
(6) Options
Designates help actions, displayed contents and the like.
* Press the “Close” button to close the help menu.
Close button

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18.5.2 LED display of DCR

A DCR card encoding unit displays its status with LED and light panel signals.
Power on LED Status LED Light panel

Flashed green for “ON” Expresses the status together with LED
LED
Status Buzzer Detailed condition
Light Panel
Switch on Green blinks Beep, Bip
Standby Off －
Waiting for card presentation Orange blinks － Waiting for a card to be presented to the
unit for issue.
Verification Orange flashes Bip Card has been verified
Card writing Orange rapid blinking －
Card write/read finished Green flashes BipBip Rightly completed. Please take the
card back
Card write/read error Red flashes BipBipBip A card has been taken away from the
DCR too soon, etc.
Incomplete Communication Red rapd blinking － Communication trouble with the
controller unit while powered on.
Self-examination error Red flashes － The card encoder may have broken
down.
Please replace.
（Only when powered on）
* Buzzer sound can be set to be “ON” or “OFF” at the controller unit. It goes off regardless the
setting in powered on, though.

Miwa Lock CO., LTD.
18.5.3 Deal with trouble at the Controller unit

When the system is structured in a combination of Client and Sever units, even the while server unit is in trouble,
cards can still be issued at a client (secondary one) unit
【Countermeasures】
In case of having trouble with the server unit, change the designation of the secondary client unit to the “server”
status. Other client units in the system will automatically recognize the secondary unit as a new server. When the
secondary unit setting change has been completed, normal operations will be resumed.
* Countermeasures matrix
Process Action Remark
1 Occurrence of server terminal trouble “Connection cut” will be displayed on client
units’ screens.
2 Cut off the server terminal from the network LAN cable disconnection
3 The secondary client will act as a new server No need to change the status at system
operation set menu
* System recovery completed Operation resumed
【Recovery procedure】
After the rectification, to get back to the original operation, shut down the temporary server (ex-secondary one) and
go through the recovery procedure.
* Recovery procedure matrix

Process Action Remark
1 Re-connect the recovered server unit LAN cable connection
to the system.
2 Change the temporary server’s status back Client (secondary terminal)
to the secondary (client)
3 Boot the client units
* System recovery completed Make sure that cards can be issued.

Miwa Lock CO., LTD.

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Document No.

＜Hotel Card Lock System ALV2 Series＞

September 9th 2010

Miwa Lock Co., Ltd.

Copyright(c) 2010 All rights reserved by MIWA LOCK CO., LTD.

- For user customers -

- For maintenance crew -

* Handling of this document

Copyright(c) 2010 All rights reserved by Index

Copyright(c) 2010 All rights reserved by Index

7.5 One-shot card issue ........................................................................................................................ 41

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10.3.2 The number of errors for the day ............................................................................................ 82

Copyright(c) 2010 All rights reserved by Index

15.3 Things to note in master data synchronization............................................................................ 130

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Copyright(c) 2010 All rights reserved by 1

Card Issuing System

PC-type Issue Card

Diagram １ General Structure

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2.1 Card Issuing System

PC-type Card Issuing

TA TA TA PC-type Controller Unit

DCR DCR MCR DCR

Diagram ２ Card Issuing System

(1) Card Issuing Controller Unit (PC-Server Software)

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Encoder without print function （DCR）

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3. Screen Menu Structure

Main Guest card Guest card

Guest card addition

Information GU card issue audit

MS card issue audit

Event log data

Card / room info. Room status info.

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MGT. card Emergency card

Daylight saving card

Error log card

MGT. card read

Maintenance Date / Time setting

Operation menus Backup

Technical Change Maintenance code

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DTU Failed entry audit log

Entry audit log

Menus for system DTU user setting

DTU Initial setting

Setup Tower setting

Room type setting

Menu for initial setting Guest type setting

Suite room setting

Authorization type setting

Encoder connection setting

System operation setting

PMS I/F setting

Card print character setting

POS data setting

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(3) Maintenance card (MTA/MTB)

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