ESTABLISHING A RELATIONSHIP WITH A PARIENT

(nursing english)
Darvius Antoni, S.Pd., M.Pd. (081267130284)
 introduction

Name Darvius Antoni, S.Pd., M.Pd.

Nickname Anton
Address Lanefa Residence 1, Ujung Batung, Pariaman
Education Master of Education (S2), English Education (UNP
2015)
Bachelor of Education (S1), English Education (UNP
2005)
Occupation Teacher at SMKN 1 Pariaman (2009 to date)
Lecturer at STIKes Piala Sakti Pariaman (2017 to date)
Teaching Poltekkes Kemenkes Padang (2013-2016)
Experience SMAN 1 Sungai Geringging (2005-2008)
SMPN 1 IV Koto Aur Malintang (2005-2008) 2
Establishing a relationship with a patient
Greeting • Hello.
• Good morning, Mr/Mrs/Miss/Ms …
• Good afternoon, Mr/Mrs/Miss/Ms …
• Good evening, Mr/Mrs/Miss/Ms …
Note:
✓ Mr. /ˈmɪs.tər/, a title used before the family name or full name of a man
who has no other title, or when talking to man who holds a particular
official position
✓ Mrs. /ˈmɪs.ɪz/, a title used before the family name or full name of a
married woman who has no other title
✓ Sir. /sɜːr/, used as a formal and polite way of speaking to a man, especially
one who you are providing a service to or who is in a position of authority
✓ Madam /ˈmæd.əm/, a formal and polite way of speaking to a woman
✓ Miss. /mɪs/, a title used before the family name or full name of a single
woman who has no other title
✓ Ms. /mɪz/, a title used before the family name or full name of a woman,
used to avoid saying if she is married or not
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Establishing a relationship with a patient
Introduction • I’m … (Your name)
oneself and • I will take care of you today
initial • I’m on duty nurse today.
nursing
intervention
Addressing • How can I • Please address me with
someone address you? … (Miss …, Ms …, Mrs
• Is it Miss, Ms …, My first name)
or Mrs …? • Call me …
• May I address • You may address me with
you with …? … (Miss …, Ms …, Mrs
…, My first name)
• Why don’t you call me …
Establishing a relationship with a patient

“
Pre-closing • Now, I need to visit others patient.
• If you need (anything/ help/ something/ assistance)
just press the call button, the nurse will help you
Others Use these expressions when introducing other
expressions person (friends, co-workers)
• May I introduce you to … (name)
• This is … (name)
• Let me introduce you to (name/my friend/ my sister/
my husband/ my team, and etc)

• How do you do?

• Pleased to meet you.
• Nice to meet you
• I’m glad to meet you.
• How are you today, Mr… / Mrs…?

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Establishing a relationship with a patient
Leaving You may say these expressions to your patient:
• Good bye, Mr…/Mrs…/ Miss…

If you’re going to meet again the same day, say the

following;
• See you later/See your soon/See you tonight/
• Response ➔ Fine, O.K., All right, and etc

If you want to leave for a longer time until the next

shift, you may say:
• I hope you soon (get better/get well)

Or you may express the following

• Have a nice nap (When the patient is going to have an
afternoon rest)
• Good night (When the patient is going to sleep in the
evening)
• Sleep tight
Activity 1. Whole Class
Take turns practicing the expressions. Say a different expression to your partner. Say one
expression only
Example: “Good morning, I am Nurse Shanty. I will take care of you in this ward today”

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 Activity 2. Reading Comprehension
Case History – Mrs. Steward. *)
Mrs. Steward had a stroke (Cerebrovascular Accident) about 18 months ago. Her family look after
her at home. A nurse from a Home Carer helps her with a twice-a day visit. She has come into the
care home while her family has a short holiday. The stroke has left Mrs. Steward with left-sided
paralysis and poor balance. She doesn’t have dysphasia. But because the left side of her face is
also paralysed, she also has slurred speech and dribbled saliva. She has a problem with non-verbal
communication because her facial expression is affected. (Adapted from Everyday English for International
Nurses; A Guide to working in the UK. By Joy Parkinson & Chris Brooker, P.65)

Vocabulary:
Left-sided paralysis /pəˈræl.ə.sɪs/ : ___________________________________________________________________________
Dysphasia /dɪsˈfeɪ.ʒə/ : ___________________________________________________________________________
Slurred speech : ___________________________________________________________________________
Dribbled saliva /səˈlaɪ.və/ : ___________________________________________________________________________
to be affected : ___________________________________________________________________________

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 Activity 3. Individual Work
Complete the blanks with suitable expression above taken from useful expression above. Then,
practice with your partner. Refer to the case of Mrs. Steward.
Nurse : (1) _______________________________________________________

Mrs. Steward : Good morning, Nurse.

Nurse : (2) ________________________________________________________

Mrs. Steward : Not very well I think

Nurse : I’m nurse (3) _______________________(4) _____________________________________________________

Your name is written here “Tania Steward”. (5) ____________________________________________________

Mrs. Steward : Please call me Mrs. Steward.

Nurse : (6) _______________________________________________________________________________________

Mrs. Steward : Ok. Thank your, Nurse.

Nurse : (7) __________________________________ (8) __________________________________________________

Mrs. Steward : See you.

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