International Business Machines Firm (IBM) is a global technology corporation based in

Armonk, New York, with operations in more than 171 countries. The Computing-Tabulating-
Recording Company (CTR) was formed in 1911 in Endicott, New York by trust businessman
Charles Ranlett Flint, and was renamed "International Business Machines" in 1924. IBM is
headquartered in New York. IBM manufactures and sells computer hardware, middleware,
and software, as well as hosting and consulting services spanning from mainframe computers
to nanotechnology. IBM is also a significant research company, with the most yearly
U.S. IBM invented the ATM, the floppy disc, the hard disc drive, the magnetic stripe card,
the relational database, the SQL programming language, the UPC barcode, and dynamic
random-access memory (DRAM). During the 1960s and 1970s, the IBM mainframe, as
typified by the System/360, was the dominant computer platform. IBM has consistently
changed its business processes in order to focus on higher-value, more profitable areas. This
includes the 1991 spin-off of printer maker Lexmark, the 2005 and 2014 sales of personal
computer (ThinkPad/ThinkCentre) and x86-based server operations to Lenovo, and the
acquisition of firms such as PwC Consulting (2002), SPSS (2009), The Weather Company
(2016), and Red Hat (2019). In 2015, IBM stated that it will go "fabless," continuing to
design semiconductors but outsourcing production to GlobalFoundries, and in 2020, the firm
announced the spin-off of its Global Technology Services division's Managed Infrastructure
Services unit, with e2v.
HR metrics:
 Starting the workforce analytics journey
 Cut the cost and risk of employee attrition
 Identify the best employees to manage clients
 Prove your employee engagement strategy works
 Surface hidden patterns in talent data
 Analysis with multiple data sources

 IBM Smarter Workforce Institute

The IBM Smarter Workforce Institute produces rigorous, global, innovative research
spanning a wide range of workforce topics. The Institute’s team of experienced
researchers applies depth and breadth of content and analytical expertise to generate
reports, white papers and insights that advance the collective understanding of work
and organizations. This report provide highly credible, leading-edge research findings
that help organization realize value through their people.
IBM Garage
IBM Garage™ is an end-to-end model for accelerating digital transformation. It helps
generate innovative ideas and equips with the practices, technologies and expertise to rapidly
turn those ideas into business value. Adopting leading technologies helps measure the value
of everything a employee does This helps IBM IN THEIR business goals, whether that’s
helping by respond quickly to disruption or guiding full-scale transformation.

The human side data

The latest Global C-suite Study explores vast data and turn data into a differentiating
advantage. This helps CHROs who represent them are closely aligned with their fellow
C-suite executives. Acutely aware of the need to use data ethically, turn to data
themselves when they’re making vital decisions, and strive to create a culture of data
believers. The CHROs don’t have to rely on instinct; they practice what they preach and
draw on hard evidence to manage their organization’s human capital
AI candidate engagement at IBM
IBM create a meaningful experience that engages job seekers from the first
interaction, while at the same time developing a shared understanding of their
suitability for roles that match their skills. The AI solution IBM developed to address
this challenge is called Watson Candidate Assistant (WCA). WCA has changed the
way job seekers engage with IBM. Previously, candidates and employers would meet
for the first time at the job interview, after learning about the opportunity from an
online jobs board or career website. By leveraging AI, candidates and employers can
now have real-time interaction via a chatbot, resulting in a more personalized
application process for job seekers. The richer information applicants receive in turn
leads to a stronger fit of job applicants for roles. These chatbots get smarter with
every interaction. Videos can also be embedded into the process to give a much more
realistic preview of what it’s like to work at the organization. The end result of
implementing these capabilities at IBM has been an increased flow of high potential
candidates. In a trial study where WCA was compared to a traditional static website,
the conversion from exploring to application for WCA was 36%, versus 12% for the
traditional static website. Net Promoter Scoresi (NPS) were also higher for WCA
compared to traditional application routes, and the time from application to interview
has been dramatically reduced. As Carrie Altieri, Vice President HR
Communications, IBM, put it, “IBM gets 7,000 resumes per day and surfacing the
right candidate in a reasonable time is like finding a needle in a haystack. Since
implementing WCA, we have dramatically cut time-to-hire, doubled NPS, and vastly
improved the matching of candidates to jobs.

Citations:
https://www.ibm.com/downloads/cas/K2YVXPOK
https://www.ibm.com/downloads/cas/AGKXJX6M
https://www.geeksforgeeks.org/ibm-hr-analytics-employee-attrition-performance-using-
knn/