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2. What is your solution if there is a department due to it's uniques busines process
required a major modification to one of the ERP modules? Please explain the
consequences of your solution.
- In the ERP implementation, Plain Vanilla ERP id quite helpful at first. However,
the ERP is too generic to suits unique business processes. This is why many
businesses choose to customize or modify the system to meet their business needs.
(also known as chocolate)
- The consequences of the modification to a current version of the ERP is risky and
crucial. A single error in the coding can disrupt the ERP and cause the process to
fail as a whole. In fact, whenever there are problems or bugs with a modified ERP
system, it is often that the modified code was the source of the issue. This is why
every changes need to be analyze and validate to make sure that the modified code
doesn’t conflicts with the current release. This is the reason why major
modification of the ERP module must be carried out carefully.
- The consequences not only affecting the software system but also the business
process. The failure of assessing the new changes can result in a catastrophic
failure for the organization. For example, the company Avon fail to assess their
2440043710 – Ricky Chen
LA 16 – Accounting and Information System
implementation, even though it was told that their ERP are “working as designed”.
The organization will need to focus in addressing the employees with the needed
insights on how to utilize the ERP after the major changes and also recheck the
business process to see if the business process conflicted with the new ERP.