JPMorgan chase is an American financial institution headquartered in New York City.

It is a global
leader offering investment and solutions for many governments, corporations, and institution
worldwide in over 100 countries. According to a 2019 annual report, JPMorgan chase had assets that
ranged to $2.7 trillion. The has been widely known for its transaction processing, asset management,
commercial banking services to millions of customers across united states and other countries
worldwide. Throughout the years, the bank has established a great reputation by being there for its
clients, customers and community at large in most critical moments. In this case, this paper has
identified the bank’s performance conformity with its stated principles, mission, and vision.

According to annual report, the bank had an outstanding performance. It recorded a net income of
%16.6 billion. Its $55.9 billion revenue reached 7percent year-over-year. The company managed to
reduce its overhead ratio by 51.7 percent and grew its customer base to 63 million household in the
United States. The financial institution recorded a 3 percent increment of average deposits to $ 694
billion reaching a client investment asset of $358 billion. With this great performance, JPMorgan
chase has a strong principle of dealing with extraordinary crisis. The bank has been assisting its
customers and client in most adverse circumstances especially during economic fallouts and natural
disasters. According to (.) JPMorgan chase has greatly assisted many of its consumer customers in
the midst of Covid-19 pandemic. According to the report it has assisted the costumer who reported
their struggle by offering a 90 day grace period for loans, mortgages, and lease payments, refunding
and waiving of fee such as early withdrawal fee of deposit certificates, and removing minimum
payments needs on credit cards and providing waivers for any associated late fee.

In addition to lowering its strictness on late payments, JPMorgan bank has offered unlimited support
during this covid-19 crisis. The bank has been extending credit to many businesses of all sizes for
general corporate purposes and working capital. For instance, JPMorgan has extended $950 million
in new loans for small and medium businesses. Additionally, this financial institution has raised its
credit and capital by $500 million every quarter. Finally, the bank has continued offering support to
the community by increasing funding for health care companies, educational institutions and
nonprofit corporations. For instance, the bank increased funding by $1.9 million, $270 million, and
$360 million for healthcare, educational institutions, and nonprofit respectively. Moreover it had
$240 million fund increment for both local and state governments. Furthermore, during the covid-19
crisis, JPMorgan chase has continued funding various projects that are essential for the communities
like grocery stores, food banks, and affordable housing. This funding was facilitated by its $5 billion
commitment.

However, according to the latest SWOT analysis for the bank, it is still facing weaknesses of stiff
competition from rivals, fluctuating market results prediction by the end of covid-19 crisis, and
overdependence on United States. Some of the threats for this financial institution include ever-
changing government regulations and unstable mortgage markets. Regardless of these weaknesses
and threats, the company has still maintained its first ranking position in the United States.

Conclusively, JPMorgan chase is an American New York headquartered financial institution that has
performed exemplary over the years and assisted many of its clients and customers. In the midst of
covid-19 pandemic the bank has significantly helped its customers in their financial struggles by
extending loan payment deadlines, waiving late payments, and increasing credit limits. It has also
expanded its support in other sectors including education, healthcare, and nonprofit industries.
Although the bank still face stiff competition from rivals, declining future projection in market
performance, great overdependence on US and strict government regulations, it has maintained its
position in the market.