3012 N° DE CASO

Branch Dlr Code: R085 Type Claim

Estándar

Work Order #: 8500051679 Product Hours: 1137

Claim #:
Product Model: 336
Product S/N: GDY20148
Machine Delivery/ Invoice: 22-Jun-2021
Failure Date: 9-Nov-2021
Last Labor: 9-Nov-2021
Parts Hours: 1137
Failure Part #: 213-9100
Failure Group #: 231-1771
Desc Code: 32
Findings/Com: Open Circuit
CAT TRG/ Std Jobs:

Componente Total repair Horas a

SMCS Descripción hours reclamar
JOB Distribution

10 7429 Remover e instalar 1.00 (Remover un componente para reparar)

14 Reemplazar empaquetadura/sello (Ejm. cambio de sellos de cilindros hidráulicos)
17 Desarmar y armar (Desarmado y armado de componentes)
23 Reparar (Reparar componentes desarmados)
30 7429 Prueba después de reparar 1.00 (Pruebas después de la reparación, seguimiento en campo)
35 7429 Localización de fallas 2.00 (Evaluación/ diagnóstico inicial para identificar la falla)
44 Drenar y rellenar (Drenar y rellenar fluidos)
46 Flushing (Hacer flushing para limpieza de fluidos)

Totales 0.0 4.00

Si reclama Misceláneos: Confirmar que la factura está en el sims y detallar en el historial

Valor Venta:

Complaint:

* Customer reported that the sound emitted by the backup alarm is too low when the equipment is moving.

Cause:
Alarm NP: 213-9100 presents an open circuit.

Complication:

* Backup alarm replaced.

Correction: *The problem has been solved by installing the following parts:

Product Description Quantity

AA: 1P3703 SEAL 14

AA: 1P3704 SEAL 2
AA: 1P3702 SEAL 2
AA: 4J0524 SEAL-O-RING 1
AA: 4J0522 SEAL-O-RING 9
AA: 1P3702 SEAL 4
AA:2600113 SEAL AS. 1
EX:3096931 CAT HYDO ADV10 1

AA:5215215
AA:2388649
AA:2388648 SEAL AIR
COOLANT-ELC 2
1
2
Comments: Machine is operative right now.Support information was attached on sims system.Please review information sims.