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XLRTEH4300E986354 29-11-2021

P3914, Troubleshooting information

Step by step troubleshooting


This DTC can be set as a result of multiple failure
modes. All steps of the troubleshooting tree must
be completed.

Step 1: Check for DTCs

Step 1A - Check for ACTIVE DTC P3818

Action
1. Check for ACTIVE DTC P3818 in combination with P3914.

Is only P3818 ACTIVE in combination with P3914?

YES NO

Perform a stationary regeneration.

Go to 7A Go to 1B

Step 1B - Check for other ACTIVE DTCs related to the AdBlue dosing system in combination with P3914

Action
1. Check for other ACTIVE DTCs in combination with P3914.

AdBlue dosing system or exhaust gas mass flow-related faults?

YES NO

Go to the appropriate DTC Go to 2A

Step 2 - Check for the latest EAS-3 ECU software

Step 2A - Check the EAS-3 ECU software

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Make sure that the DAVIE quick check is performed and all diagnostic data is saved in a log file.

Action
1. Check if the latest software is installed in the EAS-3 ECU.

Is the latest software installed in the EAS-3 ECU?

YES NO

Update the EAS-3 ECU to the latest software version.

Go to 3A Go to 3A

Step 3 - Check the NOx sensor after catalyst

Step 3A - Check for proper installation of the NOx sensor after catalyst

Action
1. Inspect the NOx sensor after catalyst (F843) for proper installation.

NOx sensor after catalyst (F843) properly installed?

YES NO

Properly install the NOx sensor after catalyst (F843).

Go to 4A Go to 7A

Step 4 - NOx sensor after catalyst test

Step 4A - Check for the DAVIE NOx sensor test

Action
1. The DAVIE test [evaluate the NOx sensor after catalyst] is available depending on the software version in the
EAS-3 ECU. Check if the test is available for this chassis number.

Is the test available for this chassis number?

YES NO

Go to 4B Go to 5A

Step 4B - Perform the [evaluate the NOx sensor after catalyst] test

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Action
1. Perform the [evaluate the NOx sensor after catalyst] test with DAVIE.
Refer to "Evaluate the NOx sensor after catalyst" for additional information.

Did the test result in a failed state?

YES NO

Repeat the test at least 2 times.


Replace the NOx sensor after catalyst if the test failed 3
times.
Go to 7A Go to 6A

Step 5 - Check the aftertreatment decomposition pipe

Step 5A - Check for AdBlue deposits

Action
1. Do not operate the engine.
2. Remove the AdBlue dosing valve (L123) from the vehicle.
3. Inspect the AdBlue dosing valve (L123) and mounting opening for deposits.
4. Inspect the decomposition pipe for deposits with an endoscope.

Excessive AdBlue deposits found inside the decomposition pipe and/or AdBlue dosing valve (L073)?

YES NO

Install the AdBlue dosing valve (L073). A damaged NOx sensor after catalyst (F843) has been
detected. Replace the NOx sensor after catalyst (F843).
Go to 6A Go to 6A

Step 6: Regeneration

Step 6A - Stationary regeneration

Action
1. Perform a stationary regeneration with DAVIE.
Start recording the [Aftertreatment overview] monitor.

Stationary regeneration completed successfully?

YES No

Upload the recorded data to the PACCAR back office. Repeat the stationary regeneration.

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Go to 7A Go to 6A

Step 7 - Reset the DTCs

Step 7A - Reset the DTCs

Action
1. Reset the DTCs.
2. If DTCs are still ACTIVE, troubleshoot the ACTIVE DTCs.

DTCs reset?

YES NO

Return to troubleshooting steps.

Repair complete Go to 1A

M043323 - 16/04/2018
This information applies exclusively to the entered chassis number or the selected vehicle series. Please take into account that this information may
change daily. Therefore the provided information is only valid on 29-11-2021. You cannot derive any rights from the information provided with respect to
vehicles and/or components of another series, with another chassis number and/or of another date

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