ABOUT ME

I am a social media manager with experience in various

aspects of a business, from sales to accounting. I excel at
delivering timely solutions for your business.

WORK HISTORY
ENGLISH AS SECOND LANGUAGE ONLINE TUTOR
DMM Eikaiwa | January 2019 - Present
Bizmates Philippines | April 2015 - January 2019
MARICHRIS CARBALLO - Conducts one-on-one English classes tailor-fitted to the
students' level and preference.
SOCIAL MEDIA MANAGER - Creates and submits on-time evaluation notes for students'
performances, constructive feedback, and learning suggestions.

TAXATION AND BOOKKEEPING - Freelance

Tax Consultant and Bookkeeper - April 2015 - Present
- Files quarterly and annual tax returns for self-employed clients.
- Manages all necessary compliances to the Bureau of Internal Revenue (PH)
- Updates clients' financial transactions or records on their books of accounts.

SALES AND CUSTOMER SERVICE

AT&T (Sitel Philippines) | November 2020 - May 2021

- Empathetically handled customer concerns and provided them with timely
SKILLS & PROFICIENCIES and realistic solutions.
📝Strategy Planning - Answered customer inquires and provided additional information as extra
📝Content Publishing mile
📝Customer Service - Upsell premium channels, equipment upgrades, and accessories to
📝ChatBot Development customers
📝Content Post Management
📝Promotion of Product and Services Sprint (Concentrix) | April 2011 - June 2013
📝Social Media Platform Management
- Sold postpaid mobile and internet plans over the phone.
📝Build Brand Awareness & Credibility
- Discover customers' wants and needs and offer the best device and
📝Campaign and Community Management subscription to them.
📝Daily social media monitoring & reporting - Reach company metrics by hitting sales target with clean and honest sales.

TOOLS I HAVE USED

📝Trello EDUCATION
📝Sprout Social
📝Google Apps DEPARTMENT OF INFORMATION AND
📝Canva COMMUNICATIONS TECHNOLOGY (DICT), Philippines
📝Many Chat Social Media Marketing and Advertisement | Sept - Nov 2021
📝Clipchamp An intensive training designed to learn and understand how the online
📝Mailchamp industry works, the necessary tools and strategies to become a Social
📝MS Office Media Manager and Specialist.

TARLAC STATE UNIVERSITY (TSU), Philippines

Bachelor of Science in Accountancy | June 2001 - July 2005

C O N T A C T I N F O R M A T I O N

Mobile No.: +63966 680 8494 Website: https://marichriscarballo.mystrikingly.com/

Address: 1087 Burgos Street, Pob Norte, Facebook: facebook.com/mrchrscarballo
Paniqui, Tarlac, 2307 Phils. Twitter: twitter.com/mrchrscarballo
Email: carballomarichris@gmail.com LinkedIn: linkedin.com/in/mrchrscarballo
Skype: carballomarichris@gmail.com Instagram: instagram.com/mrchrscarballo