ELIZABETH HOLLOWAY

1519 Eastcrest Dr. Apt 101 Charlotte, NC 28205

(336) 831-4362 | Elizabeth.Holloway@YouthVillages.org

EDUCATION
Wake Forest Expected August 2021
Obtaining Masters in Counseling
Current GPA: 3.9

UNC Charlotte August 2014

B.S. Psychology & B.A. Sociology

Chi Sigma Iota

The National Society of Collegiate Scholars
Alpha Kappa Delta International Sociology Honor Society

Attended North Carolina Association for Play Therapy: 2020 Spring Conference Wilmington, NC

COMMUNITY INVOLVEMENT
Volunteer -Client Escort 2018- October 2019
Clemmons Food Pantry of Clemmons, NC

Volunteer 2018-Present
Planned Parenthood of Charlotte, NC

Volunteer 2019- Present

Time Out Youth of Charlotte, NC

EXPERIENCE
Youth Villages Intern & Family Intervention Specialist January 2021- Present
Youth Villages: Charlotte, NC
 Perform intensive in-home therapy for a total of 4 hours with each family a week
 Create and update a person-centered plan to best fit the family’s needs
 Collaborate with outside organizations pertinent to each family’s success
 Attend meetings and enrichments to discuss client progress and plans
 Provide therapeutic support in environments such as courthouses, physician officers, and school
 Perform or facilitate appropriate assessments
 Maintain session notes and communications within 24 hours
 Manage critical situations and document each crisis within the allotted time period
 Help facilitate new clients into the therapeutic process
 Join in-person and virtual sessions
 Partake in appropriate training
 Assist with documentation of cases
 Attend individual supervision weekly

Access/ Outreach Specialist October 2019- December 2020

Atrium Health: Mint Hill, NC
• Schedule appointments for 9 local pediatric practices
• Operated COVID 19 calls for any inquiries including general questions, testing, and antibody testing
• Assessed at risk individuals for appropriate COVID 19 procedures
• Triage patients and involve nurses and medical professionals as needed
• Expedite cases of suicidal ideation, sexual assault and neglect
• Provide empathy and support in over 100 phone calls a day
 • Offer alternative solutions when same day appointments are unavailable such as urgent care, triage
nurses, and communication with Primary Care Physicians
• Act as liaison for patients, guardians, and medical staff
Head of Supplies Department May 2016- May 2019
Carolina Office Systems: Huntersville, NC
• Analyze and process orders appropriate for customer base including universities, healthcare systems, and
school districts
• Mentor and manage supply specialists on a daily basis
• Deescalate situations with creative resolutions that satisfied customers
• Train supply specialists to the standards of a customer first experience via detailed and personalized
instruction based on that individual’s preferred learning method
• Use an innovative mindset and creative thinking to consistently meet shipping standards