Daikin VRV Diagnosis Manual

Si30 - 701_A
Pocket
Manual
Service Diagnosis
VRV Series
Applicable Models ................................................... 2

1. Symptom-based Troubleshooting ................... 12
2. Troubleshooting by Remote Controller ........... 18
2.1 The INSPECTION / TEST Button .....................18
2.2 Self-diagnosis by Wired Remote Controller ......19
2.3 Self-diagnosis by
Wireless Remote Controller ..............................22
2.4 Error Codes and Description ............................24
2.5 Error Codes - Sub Codes ..................................35
3. Troubleshooting by Indication on
the Remote Controller ..................................... 46
3.1 A0 External Protection Device
Abnormality .......................................................46
3.2 A1 PCB Abnormality ..........................................48
3.3 A3 Drain Level Control System (S1L)
Abnormality .......................................................49
3.4 A6 Fan Motor (M1F) Lock, Overload .................52
3.5 A6 Indoor Unit Fan Motor Abnormality ..............55
3.6 A6 Overload/Overcurrent/
Lock of Indoor Unit Fan Motor ..........................57
3.7 A7 Swing Flap Motor (M1S) Abnormality ..........63
3.8 A8 Power Supply Voltage Abnormality ..............66
3.9 A9 Electronic Expansion Valve Coil Abnormality /
Dust Clogging ...................................................68
3.10 AF Drain Level above Limit ................................71
3.11 AJ Capacity Determination Device
Abnormality .......................................................73
3.12 C1 Transmission Error
(between Indoor unit PCB and Fan PCB) .........75
3.13 C4 Thermistor for Liquid Pipe Abnormality ........78
3.14 C5 Thermistor for Gas Pipe Abnormality ...........80
3.15 C6 Combination Abnormality
(between Indoor unit PCB and Fan PCB) .........82
3.16 C9 Thermistor for Suction Air Abnormality ........84
i
VRV Series
3.17 CA Thermistor for Discharge Air

Abnormality ....................................................... 86
3.18 CC Humidity Sensor System Abnormality .......... 88
3.19 CJ Room Temperature Thermistor in
Remote Controller Abnormality ........................ 90
3.20 E1 PCB Abnormality .......................................... 92
3.21 E2 Earth Leakage by
Leak Detection PCB Assy ................................ 94
3.22 E3 Actuation of High Pressure Sensor .............. 97
3.23 E3 Abnormal Discharge Pressure ..................... 99
3.24 E4 Actuation of Low Pressure Sensor ............. 102
3.25 E4 Abnormal Suction Pressure ....................... 104
3.26 E5 Inverter Compressor Motor Lock ................ 107
3.27 E6 STD Compressor Motor Overcurrent/
Lock ................................................................ 115
3.28 E7 Outdoor Unit Fan Motor Abnormality ......... 117
3.29 E9 Electronic Expansion Valve Coil
Abnormality ..................................................... 130
3.30 F3 Abnormal Discharge Pipe
Temperature ................................................... 136
3.31 F6 Refrigerant Overcharged ............................ 143
3.32 H3 High Pressure Switch System
Abnormality ..................................................... 148
3.33 H7 Outdoor Unit Fan Motor Signal
Abnormality ..................................................... 150
3.34 H9 Outdoor Air Thermistor Abnormality ........... 155
3.35 HJ Water System Error .................................... 159
3.36 J1 High Pressure Sensor Abnormality ............ 162
3.37 J2 Current Sensor Abnormality ....................... 165
3.38 J3 Discharge Pipe Thermistor Abnormality ..... 168
3.39 J4 Heat Exchanger Gas Pipe Thermistor
Abnormality ..................................................... 170
3.40 J5 Suction Pipe Thermistor Abnormality ......... 172
3.41 J6 Outdoor Unit Heat Exchanger
Thermistor Abnormality .................................. 174
3.42 J7 Liquid Pipe Thermistor Abnormality ........... 176
3.43 J8 Thermistor System Abnormality ................. 178
3.44 J9 Subcooling Heat Exchanger Gas Pipe
Thermistor Abnormality .................................. 180
3.45 JA High Pressure Sensor Abnormality ............ 182
ii
VRV Series
3.46 JA Discharge Pipe Pressure Sensor

Abnormality .....................................................185
3.47 JC Low Pressure Sensor Abnormality .............188
3.48 JC Suction Pipe Pressure Sensor
Abnormality .....................................................191
3.49 L1 Inverter PCB Abnormality ...........................194
3.50 L4 Inverter Radiation Fin Temperature Rise
Abnormality .....................................................202
3.51 L5 Momentary Overcurrent of
Inverter Compressor .......................................207
Inverter Compressor .......................................213
3.53 L9 Inverter Compressor Startup Failure ..........219
3.54 LC Transmission Error between Inverter and
Control PCB ....................................................226
3.55 P1 Inverter Over-Ripple Protection ..................234
3.56 P4 Inverter Radiation Fin Thermistor
Abnormality .....................................................239
3.57 PJ Field Setting Abnormality after
Replacing Main PCB or Combination of
PCB Abnormality ............................................243
3.58 U0 Refrigerant Shortage Alert .........................250
3.59 U1 Reverse Phase, Open Phase .....................259
3.60 U2 Power Supply Insufficient or
Instantaneous Error ........................................261
3.61 U3 Check Operation is not Executed ...............283
3.62 U4 Transmission Error between
Indoor Units and Outdoor Units ......................285
3.63 U5 Transmission Error between
Remote Controller and Indoor Unit .................298
3.64 U7 Transmission Error
(Across Outdoor Units) ...................................300
3.65 U8 Transmission Error between Main and
Sub Remote Controllers .................................314
3.66 U9 Transmission Error between Indoor and
Outdoor Units in the Same System ................316
3.67 UA Improper Combination of Indoor and
Outdoor Units, Indoor Units and
Remote Controller ..........................................321
iii
VRV Series
3.68 UC Address Duplication of

Centralized Remote Controller ....................... 335
3.69 UE Transmission Error between
Centralized Remote Controller and
Indoor Unit ...................................................... 336
3.70 UF System is not Set yet ................................. 341
3.71 UH System Abnormality,
Refrigerant System Address Undefined ......... 343
iv
VRV Series
Applicable Model Series

Reference
Refrigerant Type Product Series
Page
VRVII 2
R-22
VRVII-S 3
Air Cooled
Inverter
VRVII 4
M(A)
VRVII-S 5
Water
VRV-WII 6
Cooled
R-410A VRVIII 7
Air Cooled VRVIII-Q 9

Inverter
P(A)
VRVIII-S 10
Water
VRV-WIII 11
Cooled
1
2
Indoor Units
Type Model Name Symbol
Ceiling Mounted Cassette Type (Double Flow) FXC 20L 25L 32L 40L 50L 63L 80L - 125L - -
Ceiling Mounted Cassette Type (Multi Flow) FXF - 25L 32L 40L 50L 63L 80L 100L 125L - -
1. R-22
Ceiling Mounted Cassette Corner Type FXK - 25L 32L 40L - 63L - - - - -
FXD-PVE 20P 25P 32P - - - - - - - -
FXD-PVET 20P 25P 32P - - - - - - - - VE
Slim Ceiling Mounted Duct Type
FXD-MVE 20M 25M 32M 40M 50M 63M - - - - -
FXD-MVET 20M 25M 32M 40M 50M 63M - - - - -
Applicable Models
Ceiling Mounted Low Silhouette Duct Type FXYD 20KA 25KA 32KA 40KA 50KA 63KA - - - - -
Ceiling Mounted Built-in Type FXS 20L 25L 32L 40L 50L 63L 80L 100L 125L - -
1-1. VRVII M(A) Series
Ceiling Mounted Built-in Type (Rear Suction) FXYB 20K 25K 32K 40K 50K 63K 80K 100K 125K - - V1
Ceiling Mounted Duct Type FXM - - - 40L 50L 63L 80L 100L 125L 200L 250L
Ceiling Suspended Type FXH - - 32L - - 63L - 100L -
Wall Mounted Type FXA 20L 25L 32L 40L 50L 63L - - - VE
Floor Standing Type FXL 20L 25L 32L 40L 50L 63L - - -
Concealed Floor Standing Type FXN 20L 25L 32L 40L 50L 63L - - -
Outdoor Units
5M(A) 8M(A) 10M(A) 12M(A) 14M(A) 16M(A) 18M(A) 20M(A) 22M(A) 24M(A) 26M(A) Y1(E)
Heat Pump RXY YL(E)
28M(A) 30M(A) 32M(A) 34M(A) 36M(A) 38M(A) 40M(A) 42M(A) 44M(A) 46M(A) 48M(A) TL(E)
5M(A) 8M(A) 10M(A) 12M(A) 14M(A) 16M(A) 18M(A) 20M(A) 22M(A) 24M(A) 26M(A)
Cooling Only RX Y1
28M(A) 30M(A) 32M(A) 34M(A) 36M(A) 38M(A) 40M(A) 42M(A) 44M(A) 46M(A) 48M(A)
VRV Series
Indoor Units
Ceiling Mounted Cassette Type (Double Flow) FXC 20L 25L 32L 40L 50L 63L 80L - 125L
Ceiling Mounted Cassette Type (Multi Flow) FXF - 25L 32L 40L 50L 63L 80L 100L 125L
VRV Series
Ceiling Mounted Cassette Corner Type FXK - 25L 32L 40L - 63L - - -
VE
Slim Ceiling Mounted Duct Type FXD 20M 25M 32M 40M 50M 63M - - -
Ceiling Mounted Low Silhouette Duct Type FXYD 20KA 25KA 32KA 40KA 50KA 63KA - - -
Ceiling Mounted Built-in Type FXS 20L 25L 32L 40L 50L 63L 80L 100L 125L
Ceiling Mounted Built-in Type (Rear Suction) FXYB 20K 25K 32K 40K 50K 63K 80K 100K 125K V1
Ceiling Mounted Duct Type FXM - - - 40L 50L 63L 80L 100L 125L
1-2. VRVII-S M Series
Ceiling Suspended Type FXH - - 32L - - 63L - 100L -

Wall Mounted Type FXA 20L 25L 32L 40L 50L 63L - - - VE
Floor Standing Type FXL 20L 25L 32L 40L 50L 63L - - -
Concealed Floor Standing Type FXN 20L 25L 32L 40L 50L 63L - - -
Outdoor Units
Heat Pump RXYM 4M 5M 6M VM
Cooling Only RXM 4M 5M 6M VMT
3
4
Indoor Units
Ceiling Mounted Cassette Type (Double Flow) FXCQ 20M 25M 32M 40M 50M 63M 80M - 125M - -
Ceiling Mounted Cassette Type (Multi Flow) FXFQ - 25M 32M 40M 50M 63M 80M 100M 125M - -
Ceiling Mounted Cassette Corner Type FXKQ - 25MA 32MA 40MA - 63MA - - - - -
2. R-410A
FXDQ-PVE 20P 25P 32P - - - - - - - -

FXDQ-PVET 20P 25P 32P - - - - - - - -
FXDQ-NAVE 20NA 25NA 32NA 40NA 50NA 63NA - - - - -
FXDQ-NVET 20N 25N 32N 40N 50N 63N - - - - - VE
Ceiling Mounted Built-in Type FXSQ 20M 25M 32M 40M 50M 63M 80M 100M 125M - -
Ceiling Mounted Duct Type FXMQ - - - 40MA 50MA 63MA 80MA 100MA 125MA 200MA 250MA
Ceiling Suspended Type FXHQ - - 32MA - - 63MA - 100MA - - -
2-1. VRVII M(A) Series
Wall Mounted Type FXAQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - -
Floor Standing Type FXLQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - -
Concealed Floor Standing Type FXNQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - -
Ceiling Suspended Cassette Type FXUQ - - - - - - 71MA 100MA 125MA - - V1
Connection Unit BEVQ - - - - - - 71MA 100MA 125MA - - VE
Outdoor Units
5MA 8MA 10MA 12MA 14MA 16MA 18MA 20MA 22MA 24MA 26MA Y1(E)
Heat Pump RXYQ YL(E)
28MA 30MA 32MA 34MA 36MA 38MA 40MA 42MA 44MA 46MA 48MA TL(E)
5MA 8MA 10MA 12MA 14MA 16MA 18MA 20MA 22MA 24MA 26MA
Cooling Only RXQ Y1
28MA 30MA 32MA 34MA 36MA 38MA 40MA 42MA 44MA 46MA 48MA
8M 10M 12M 14M 16M 18M 20M 22M 24M 26M 28M
Heat Recovery REYQ Y1B
30M 32M 34M 36M 38M 40M 42M 44M 46M 48M
VRV Series
Indoor Units
Ceiling Mounted Cassette Type (Double Flow) FXCQ 20M 25M 32M 40M 50M 63M 80M - 125M
VRV Series
Ceiling Mounted Cassette Type (Multi Flow) 600X600 FXZQ 20M 25M 32M 40M 50M - - - -
Ceiling Mounted Cassette Type (Multi Flow) FXFQ - 25M 32M 40M 50M 63M 80M 100M 125M
Ceiling Mounted Casette Corner Type FXKQ - 25M 32M 40M - 63M - - -
Slim Ceiling Mounted Built-in Type (L.S.P) FXDQ 20N 25N 32N 40N 50N 63N - - -
Ceiling Mounted Built-in Type (M.S.P) FXSQ 20M 25M 32M 40M 50M 63M 80M 100M 125M VE
Ceiling Mounted Duct Type FXMQ - - - 40M 50M 63M 80M 100M 125M
2-2. VRVII-S M Series
Ceiling Suspended Type FXHQ - - 32M - - 63M - 100M -

Wall Mounted Type FXAQ 20M 25M 32M 40M 50M 63M - - -
Floor Standing Type FXLQ 20M 25M 32M 40M 50M 63M - - -
Concealed Floor Standing Type FXNQ 20M 25M 32M 40M 50M 63M - - -
Outdoor Units
Heat Pump RXYMQ 4M 5M 6M V4A
5
6
Indoor Units
Ceiling Mounted Cassette Type (Double Flow) FXCQ 20M 25M 32M 40M 50M 63M 80M - 125M - -
Ceiling Mounted Cassette Type (Multi Flow) FXFQ - 25M 32M 40M 50M 63M 80M 100M 125M - -
Ceiling Mounted Cassette Corner Type FXKQ - 25MA 32MA 40MA - 63MA - - - - -
FXDQ-PVE 20P 25P 32P - - - - - - - -
FXDQ-PVET 20P 25P 32P - - - - - - - -
FXDQ-NAVE 20NA 25NA 32NA 40NA 50NA 63NA - - - - -
FXDQ-NVET 20N 25N 32N 40N 50N 63N - - - - - VE
Ceiling Mounted Built-in Type FXSQ 20M 25M 32M 40M 50M 63M 80M 100M 125M - -
2-3. VRV-WII M Series
Ceiling Mounted Duct Type FXMQ - - - 40MA 50MA 63MA 80MA 100MA 125MA 200MA 250MA
Ceiling Suspended Type FXHQ - - 32MA - - 63MA - 100MA - - -
Wall Mounted Type FXAQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - -
Floor Standing Type FXLQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - -
Concealed Floor Standing Type FXNQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - -
Ceiling Suspended Cassette Type FXUQ - - - - - - 71MA 100MA 125MA - - V1
Connection Unit BEVQ - - - - - - 71MA 100MA 125MA - - VE
Outside Units
Y1
Heat Pump RWEYQ 10M 20M 30M YL
TL
VRV Series
Indoor Units
Ceiling Mounted Cassette Type (Round Flow) FXFQ - 25P 32P 40P 50P 63P 80P 100P 125P - - -
Ceiling Mounted Cassette Type (Compact Multi Flow) FXZQ 20M 25M 32M 40M 50M - - - - - - -
VRV Series
Ceiling Mounted Cassette Type (Double Flow) FXCQ 20M 25M 32M 40M 50M 63M 80M - 125M - - -
Ceiling Mounted Cassette Corner Type FXKQ - 25MA 32MA 40MA - 63MA - - - - - -
FXDQ-PBVE 20PB 25PB 32PB - - - - - - - - -
FXDQ-PBVET 20PB 25PB 32PB - - - - - - - - -
FXDQ-NBVE - - - 40NB 50NB 63NB - - - - - -
FXDQ-NBVET - - - 40NB 50NB 63NB - - - - - -
VE
Ceiling Mounted Built-in Type FXSQ 20M 25M 32M 40M 50M 63M 80M 100MA 125M - - -
2-4. VRVIII P(A) Series
Ceiling Mounted Duct Type

FXMQ 20P 25P 32P 40P 50P 63P 80P 100P 125P 140P - -
(Middle and High Static Pressure)
Ceiling Mounted Duct Type FXMQ - - - - - - - - - - 200MA 250MA
Ceiling Suspended Type FXHQ - - 32MA - - 63MA - 100MA - - - -
Wall Mounted Type FXAQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - - -
Floor Standing Type FXLQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - - -
Concealed Floor Standing Type FXNQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - - -
Ceiling Suspended Cassette Type FXUQ - - - - - - 71MA 100MA 125MA - - - V1
Connection Unit BEVQ - - - - - - 71MA 100MA 125MA - - - VE
7
8
Outdoor Units
Type Model Name Symbol B
5P(A) 8P(A) 10P(A) 12P(A) 14P(A) 16P(A) 18P(A) 20P(A) 22P(A) 24P(A) 26P(A)
Y1(E)
YL(E)
50P(A) 52P(A) 54P(A)
Heat Pump RXYQ
5P 8P 10P 12P 14P 16P 18P 20P 22P 24P 26P
28P 30P 32P 34P 36P 38P 40P 42P 44P 46P 48P TL(E)
50P 52P 54P
Cooling Only RXYQ 28P(A) 30P(A) 32P(A) 34P(A) 36P(A) 38P(A) 40P(A) 42P(A) 44P(A) 46P(A) 48P(A) Y1
50P(A) 52P(A) 54P(A)
8P 10P 12P 14P 16P 18P 20P 22P 24P 26P 28P
Heat Recovery REYQ Y1
30P 32P 34P 36P 38P 40P 42P 44P 46P 48P
VRV Series
VRV Series
2-5. VRVIII-Q P Series

Outdoor Units
8P 10P 12P 14P 16P
18P 20P 22P 24P 26P
For Replacement
RQYQ 28P 30P 32P 34P 36P Y1
Use
38P 40P 42P 44P 46P
48P
9
Indoor Units
10
Ceiling Mounted Cassette Type (Double Flow) FXCQ 20M 25M 32M 40M 50M 63M 80M - 125M
Ceiling Mounted Cassette Type (Multi Flow) FXFQ - 25M 32M 40M 50M 63M 80M 100M 125M
Ceiling Mounted Cassette Corner Type FXKQ - 25MA 32MA 40MA - 63MA - - -
FXDQ-PVE 20P 25P 32P - - - - - -
FXDQ-PVET 20P 25P 32P - - - - - -
FXDQ-NAVE 20NA 25NA 32NA 40NA 50NA 63NA - - -
FXDQ-NVET 20N 25N 32N 40N 50N 63N - - - VE
2-6. VRVIII-S P Series
Ceiling Mounted Built-in Type FXSQ 20M 25M 32M 40M 50M 63M 80M 100M 125M
Ceiling Mounted Duct Type FXMQ - - - 40MA 50MA 63MA 80MA 100MA 125MA
Ceiling Suspended Type FXHQ - - 32MA - - 63MA - 100MA -
Wall Mounted Type FXAQ 20MA 25MA 32MA 40MA 50MA 63MA - - -
Floor Standing Type FXLQ 20MA 25MA 32MA 40MA 50MA 63MA - - -
Concealed Floor Standing Type FXNQ 20MA 25MA 32MA 40MA 50MA 63MA - - -
Ceiling Suspended Cassette Type FXUQ - - - - - - 71MA 100MA 125MA V1
Connection Unit BEVQ - - - - - - 71MA 100MA 125MA VE
Outdoor Units
Heat Pump RXYMA 4P 5P 6P
VE
Cooling Only RXMQ 4P 5P 6P
VRV Series
Indoor Units
Ceiling Mounted Cassette Type (Round Flow) FXFQ - 25P 32P 40P 50P 63P 80P 100P 125P - - -
Ceiling Mounted Cassette Type (Compact Multi Flow) FXZQ 20M 25M 32M 40M 50M - - - - - -
VRV Series
Ceiling Mounted Cassette Type (Double Flow) FXCQ 20M 25M 32M 40M 50M 63M 80M - 125M - - -
Ceiling Mounted Cassette Corner Type FXKQ - 25MA 32MA 40MA - 63MA - - - - - -
FXDQ-PBVE 20PB 25PB 32PB - - - - - - - - -
2-7. VRV-WIII
FXDQ-PBVET 20PB 25PB 32PB - - - - - - - - -

FXDQ-NBVE - - - 40NB 50NB 63NB - - - - - -
FXDQ-NBVET - - - 40NB 50NB 63NB - - - - - - VE
Ceiling Mounted Duct Type
FXMQ 20P 25P 32P 40P 50P 63P 80P 100P 125P 140P - -
(Middle and High Static Pressure)
Ceiling Mounted Duct Type FXMQ - - - - - - - - - - 200MA 250MA
Ceiling Suspended Type FXHQ - - 32MA - - 63MA - 100MA - - - -
Wall Mounted Type FXAQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - - -
Floor Standing Type FXLQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - - -
Concealed Floor Standing Type FXNQ 20MA 25MA 32MA 40MA 50MA 63MA - - - - - -
Ceiling Suspended Cassette Type FXUQ - - - - - - 71MA 100MA 125MA - - - V1
Connection Unit BEVQ - - - - - - 71MA 100MA 125MA - - - VE
Outside Units
8P 10P 16P 18P 20P
Y1
Heat Pump 24P 26P 28P 30P -
RWEYQ
Heat Recovery - 10P - - 20P
YL, TL
- - - 30P -
11
Symptom-based Troubleshooting
1. Symptom-based
Troubleshooting
Symptom Supposed Cause Countermeasure
1 The system does not start Blowout of Turn OFF the power
operation at all. fuse(s) supply and then
replace the fuse(s).
Cutout of • If the knob of any
breaker(s) breaker is in its
OFF position,
turn ON the
power supply.
• If the knob of any
circuit breaker is
in its tripped
position, do not
turn ON the
power supply.
ON
Knob
Tripped
OFF
Circuit breaker
Power failure After the power
failure is reset,
restart the system.
2 The system starts operation but Blocked air inlet or outlet Remove
makes an immediate stop. of indoor or outdoor unit obstacle(s).
Clogged air Clean the air
filter(s) filter(s).
3 The system does not cool or Blocked air inlet or outlet Remove
heat air well. of indoor or outdoor unit obstacle(s).
Clogged air filter(s) Clean the air filter(s).
Enclosed outdoor unit(s) Remove the enclosure.
Improper set Set the temperature to
temperature a proper degree.
Airflow rate set to Set it to a proper
"LOW" airflow rate.
Improper direction Set it to a proper
of air diffusion direction.
Open window(s) or door(s) Shut it tightly.
[In cooling] Direct sunlight Hang curtains or
received shades on windows.
[In cooling] Too many persons The model must
staying in a room be selected to
[In cooling] Too many heat sources match the air
(e.g. OA equipment) conditioning load.
located in a room
12

4 The system The system stops If the OPERATION Normal operation.
does not and immediately lamp on the remote The system will
operate. restarts operation. controller turns ON, automatically
Pressing the the system will be start operation
TEMP ADJUST normal. These after a lapse of 5
button immediately symptoms indicate minutes.
resets the system. that the system is
controlled so as not to
put unreasonable
loads on the system.
The remote The system is Operate the
controller displays controlled with system using the
"UNDER centralized COOL/HEAT
CENTRALIZED controller. Blinking centralized
CONTROL", which display indicates that remote controller.
blinks for a period of the system cannot
several seconds be operated using
when the the remote
OPERATION button controller.
is depressed.
The system stops The system is in Wait for a period
immediately after preparation mode of approximately
turning ON the of micro computer 1 minute.
power supply. operation.
5 The system The remote The system stops Remove causes
makes controller due to an of electrical
intermittent displays error interruption in noises.
stops. codes "U4" and communication If these causes
"U5", and the between units are removed, the
caused by electrical system will
system stops but
noises coming from automatically
restarts after a
equipment other restart operation.
lapse of several
than air
minutes.
conditioners.
6 COOL-HEAT The remote This remote Use a remote
selection is controller displays controller has no controller with
disabled. "UNDER option to select option to select
CENTRALIZED cooling operation. cooling operation.
CONTROL".
The remote COOL-HEAT Use the COOL-
controller displays selection is made HEAT selection
"UNDER using the COOL- remote controller
CENTRALIZED HEAT selection to select cool or
CONTROL", and remote controller. heat.
the COOL-HEAT
selection remote
controller is
provided.
13

7 The system This symptom The system is in Wait for a period
conducts fan occurs preparation mode of approximately
operation but immediately after of operation. 10 minutes.
not cooling or turning ON the
heating power supply.
operation.
8 The airflow Even pressing the In heating operation, Normal operation.
rate is not AIRFLOW RATE when the room
reproduced SET button temperature reaches
according to makes no the set degree, the
the setting. changes in the outdoor unit will stop
airflow rate. while the indoor unit
is brought to fan LL
operation so that no
one gets cold air.
Furthermore, if fan
operation mode is
selected when other
indoor unit is in
heating operation,
the system will be
brought to fan LL
operation.
(The fan LL
operation is also
enabled while in oil
return mode in
cooling operation.)
9 The airflow The airflow Automatic control Normal operation.
direction is direction is not
not corresponding to
reproduced that displayed on
according to the remote
the setting. controller.
The flap does not
swing.
14

10 A white mist <Indoor unit> Uneven Clean the inside
comes out In cooling temperature of the indoor unit.
from the operation, the distribution due to
system. ambient humidity heavy stain of the
is high. inside of the
(This indoor unit indoor unit
is installed in a
place with much
oil or dust.)
<Indoor unit> Hot gas Normal operation.
Immediately after (refrigerant) flown
cooling operation in the indoor unit
stopping, the results to be
ambient vapor from the
temperature and unit.
humidity are low.
<Indoor and Defrosted Normal operation.
outdoor units> moisture turns to
After the be vapor and
completion of comes out from
defrosting the units.
operation, the
system is
switched to
heating
operation.
15

11 The system <Indoor unit> These are Normal operation.
produces Immediately after operating sounds This sound
sounds. turning ON the of the electronic becomes low
power supply, indoor expansion valve after a lapse of
unit produces of the indoor unit. approximately 1
"ringing" sounds. minute.
<Indoor and These sounds are Normal operation.
outdoor units> produced from gas
"Hissing" sounds are (refrigerant)
continuously flowing
produced while in respectively
cooling or defrosting through the indoor
operation. and outdoor units.
<Indoor and These sounds Normal operation.
outdoor units> are produced
"Hissing" sounds are when the gas
produced (refrigerant) stops
immediately after the or changes
startup or stop of the flowing.
system, or the
startup or stop of
defrosting operation.
<Indoor unit> These sounds Normal operation.
Faint sounds are are produced
continuously from the drain
produced while in discharge device
cooling operation in operation.
or after stopping
the operation.
<Indoor unit> These sounds Normal operation.
"Creaking" sounds are produced
are produced from resin parts
while in heating expanding and
operation or after contracting with
stopping the temperature
operation. changes.
<Indoor unit> On VRV systems, Normal operation.
Sounds like these sounds are
"trickling" or the produced when
like are produced other indoor units
from indoor units in operation. The
in the stopped reason is that the
state. system runs in
order to prevent
oil or refrigerant
from dwelling.
<Outdoor unit> The reason is that Normal operation.
Pitch of operating the compressor
sounds changes. changes the
operating
frequency.
16

12 Dust comes Dust comes out Dust, which has Normal operation.
out from the from the system deposited on the
system. when it restarts inside of indoor
after the stop for unit, is blown out
an extended from the system.
period of time.
13 Odors come In operation Odors of room, The inside of the
out from the cigarettes or else indoor unit should
system. adsorbed to the be cleaned.
inside of indoor
unit are blown out.
14 Outdoor unit In operation The reason is that Normal operation.
fan does not fan revolutions
rotate. are controlled to
put the operation
to the optimum
state.
15 LCD display Immediately after The reason is that Normal operation.
"88" appears turning ON the the system is This code is
on the power supply checking to be displayed for a
remote sure the remote period of
controller. controller is approximately 1
normal. minute at
maximum.
16 The outdoor After stopping It stops in order to Normal operation.
unit operation prevent oil or It stops after a
compressor refrigerant from lapse of
or the dwelling. approximately 5
outdoor unit to 10 minutes.
fan does not
stop.
17 The outdoor While stopping The reason is that Normal operation.
gets hot. operation the compressor is
warmed up to
provide smooth
startup of the
system.
18 Hot air Hot air is felt On VRV systems, Normal operation.
comes out while the system small quantity of
from the stops. refrigerant is fed to
system even indoor units in the
though it stopped state when
stops. other indoor units
are in operation.
19 The system The system is in The reason is that Change the
does not cool dry operation. the dry operation system to cooling
air well. serves not to operation.
reduce the room
temperature
where possible.
17
Troubleshooting by Remote Controller
2. Troubleshooting by Remote
Controller
2.1 The INSPECTION / TEST
Button
The following modes can be selected by using the
[Inspection/Test Operation] button on the remote control.
Service data can be obtained.
• Error code history
• Temperature data of various sections
Indoor unit settings Service settings can be made.
can be made • Forced fan ON
• Filter sign time • Airflow direction/Airflow rate setting
Depress
• Airflow direction
Inspection/Test Operation
• Others
button for more than 4
Field seconds.
setting Service
mode mode
Depress Press
Inspection/Test Operation Inspection/Test Operation
button for more than 4 button once.
seconds.
Normal
Press
mode Press
button once. Inspection/Test Operation
button once.
Or after 30 minutes
After 10 seconds
Test
Inspection operation
mode Press mode
button once.
Following codes can Thermostat is forcibly
be checked. turned ON.
• Error codes
• Indoor model code
• Outdoor model code
18
2.2 Self-diagnosis by Wired

Remote Controller
2.2.1 Wired Remote Controller —
BRC1D61
If operation stops due to error, the remote controller’s
operation LED blinks, and error code is displayed. (Even
if stop operation is carried out, error contents are
displayed when the inspection mode is entered.) The
error code enables you to tell what kind of error caused
operation to stop. Refer to P.24 for error code and error
contents.
Operation LED ON/OFF
button
Display of indoor
unit for which an
error has been
detected
Inspection
display
Error code
Inspection/Test
button
Note:
1. Pressing the INSPECTION/TEST button will blink the
check indication.
2. While in service mode, holding down the ON/OFF
button for a period of 5 seconds or more will clear the
error history indication shown above. In this case, on
the codes display, the error code will blink twice and
then change to “00” (= Normal), the Unit No. will
change to “0”, and the operation mode will
automatically switch from service mode to normal
mode (displaying the set temperature).
19
2.2.2 Wired Remote Controller —

BRC1E61
The following will be displayed on the screen when an
error (or a warning) occurs during operation.
Check the error code and take the corrective action
specified for the particular model.
Screen
Operation lamp
(1)Checking an error or warning

Operation
Display
Status
The operation lamp
(green) starts to blink.
The message "Error:
Abnormal The system
Press Menu button"
shutdown stops operating.
will appear and blink at
the bottom of the
screen.
The operation lamp
(green) remains on.
The system The message
Warning continues its "Warning: Press Menu
operation. button" will appear and
blink at the bottom of
the screen.
20
(2)Taking corrective action
· Press the Menu/Enter button to check the error code.
· Take the corrective action specific to the model.
Error code
Applicable
model names
21
2.3 Self-diagnosis by Wireless

Remote Controller
If unit stops due to an error, the operation indicating LED
on the signal receiving part of indoor unit flashes.
The error code can be determined by following the
procedure described below. (The error code is displayed
when an operation error has occurred. In normal
condition, the error code of the last problem is displayed.)
1 Press the INSPECTION/TEST button to select “inspection”. The
equipment enters the inspection mode. The “Unit” indication is
displayed and the Unit No. display shows flashing “0” indication.
2 Set the Unit No.
Press the UP or DOWN button and change the Unit No.
display until the buzzer (∗1) is generated from the indoor unit.
∗1 Number of beeps
3 short beeps : Conduct all of the following operations.
1 short beep : Conduct steps 3 and 4.
Continue the operation in step 4
until a buzzer remains ON. The
continuous buzzer indicates that
the error code is confirmed.
Continuous beep : No abnormality.
3 Press the MODE selector button.
The left “0” (upper digit) indication of the error code flashes.
4 Error code upper digit diagnosis
Press the UP or DOWN button and change the error code upper
digit until the error code matching buzzer (∗2) is generated.
The upper digit of the code changes as shown below

when the UP and DOWN buttons are pressed.
0 A CEH FJ LPU987 654

"UP" button "DOWN" button
∗2 Number of beeps
Continuous beep : Both upper and lower digits
matched. (Error code confirmed)
2 short beeps : Upper digit matched.
1 short beep : Lower digit matched.
5 Press the MODE selector button.
The right “0” (lower digit) indication of the error code flashes.
6 Error code lower digit diagnosis
Press the UP or DOWN button and change the error code lower digit
until the continuous error code matching buzzer (∗2) is generated.
The lower digit of the code changes as shown below
when the UP and DOWN buttons are pressed.
0 1 234 567 89 AH CJ E F
"UP" button "DOWN" button
22
Normal status
Enters inspection mode from
normal status when the INSPECTION/
TEST button is pressed.
1 Press INSPECTION/TEST button.
If no button is pressed
for 1 minute, equipment
returns to normal status.
3
Press
MODE
When MODE selector selector
button is pressed or button.
no button is pressed
If no button is pressed
5 Press MODE selector button.
23
24
Error
Code
Error Contents FXC FXF FXK FXD FXYD FXS FXYB
FXM40- FXM200/
125L 250L
FXH FXA FXL FXN
Reference
Page
2.4
A0 External Protection Device
R-22
h h h h h h h h h h h h h 46
Abnormality
A1 PCB Abnormality h h h h h h h h h h h h h 48
A3 Drain Level Control
h h h h h h h h 49
System (S1L) Abnormality
A6 Fan Motor (M1F) Lock,
h h h 52
Overload
2.4.1 Indoor Unit
A6 Indoor Unit Fan Motor

h 55
Abnormality
A6 Overload / Overcurrent /
Lock of Indoor Unit Fan h 57
Motor
A6 Overload / Overcurrent /
Lock of Indoor Unit Fan h 61
Motor
A7 Swing Flap Motor (M1S)
h h h h h 63
Abnormality
A9 Electronic Expansion
Valve Coil Abnormality
Error Codes and Description
∗ For the model names, refer to P.2~11.

Error FXM40- FXM200/ Reference
Error Contents FXC FXF FXK FXD FXYD FXS FXYB FXH FXA FXL FXN
Code 125L 250L Page
AF Drain Level above Limit h h h h h h 71
AJ Capacity Determination
Device Abnormality
C4 Thermistor for Liquid Pipe
Abnormality
C5 Thermistor for Gas Pipe
Abnormality
C9 Thermistor for Suction Air
Abnormality
CA Thermistor for Discharge
Air Abnormality
CJ Room Temperature
Thermistor in Remote h h h h h h h h h h h h h 90
Controller Abnormality
25
26
Error Reference
Error Contents FXCQ FXZQ FXFQ FXKQ FXDQ FXSQ FXMQ-P FXMQ-MA FXHQ FXAQ FXLQ FXNQ FXUQ
Code Page
External Protection Device
A0 h h h h h h h h h h h h h 46
Abnormality
R-410A
A1 PCB Abnormality h h h h h h h h h h h h h 48
Drain Level Control
A3 h h h h h h 49
System (S1L) Abnormality
Fan Motor (M1F) Lock,
A6 h h h 52
Overload
Indoor Unit Fan Motor
A6 h 55
Abnormality
Overload / Overcurrent /
A6 Lock of Indoor Unit Fan h 57
Motor
Overload / Overcurrent /
A6 Lock of Indoor Unit Fan h 61
Motor
Swing Flap Motor (M1S)
A7 h h h h 63
Abnormality
Power Supply Voltage
A8 h 66
Abnormality
Electronic Expansion
A9 h h h h h h h h h h h h h 68
Valve Coil Abnormality

Error Reference
Error Contents FXCQ FXZQ FXFQ FXKQ FXDQ FXSQ FXMQ-P FXMQ-MA FXHQ FXAQ FXLQ FXNQ FXUQ
Code Page
AF Drain Level above Limit h h h h h h h h h 71
Capacity Determination
AJ h h h h h h h h h h h h h 73
Device Abnormality
Transmission Abnormality
C1 (between Indoor unit PCB h 75
and Fan PCB)
Thermistor for Liquid Pipe
C4 h h h h h h h h h h h h h 78
Abnormality
Thermistor for Gas Pipe
Abnormality
Combination Abnormality
C6 (between Indoor unit PCB h 82
and Fan PCB)
Thermistor for Suction Air
Abnormality
Thermistor for Discharge
CA h h h h h h h h h h h h h 86
Air Abnormality
Humidity Sensor System
CC h 88
Abnormality
Room Temperature
CJ Thermistor in Remote h h h h h h h h h h h h h 90
27
28
Refrigerant R-22 R-410A
Reference
Series VRVII VRVII-S VRVII VRVIII VRV-WII VRV-WIII VRVII-S VRVIII-S VRVIII-Q
Page
Error Contents M(A) M M(A) P(A) M P M P P
E1 PCB Abnormality h h h h h h h h h 92
E2 Earth Leakage by Leak Detection PCB Assy h h h h 94
E3 Actuation of High Pressure Sensor h h h h 97
Abnormal Discharge Pressure h h h h h 99
E4 Actuation of Low Pressure Sensor h h h h 102
Abnormal Suction Pressure h h h h h 104
2.4.2 Outdoor Unit
E5 Inverter Compressor Motor Lock h h h h 107

Inverter Compressor Motor Lock h h h 109
Inverter Compressor Motor Lock h h 112
E6 STD Compressor Motor Overcurrent/Lock h h h h 115
E7 Outdoor Unit Fan Motor Abnormality h h 117
Outdoor Unit Fan Motor Abnormality h 121
Outdoor Unit Fan Motor Abnormality h h 125
Outdoor Unit Fan Motor Abnormality h h 127
E9 Electronic Expansion Valve Coil Abnormality h h h 130
Electronic Expansion Valve Coil Abnormality h h h h h h 133
F3 Abnormal Discharge Pipe Temperature h h h 136
Abnormal Discharge Pipe Temperature h h 139
Reference
Page
F3 Abnormal Discharge Pipe Temperature h h h h 141
F6 Refrigerant Overcharged h h h 143
Refrigerant Overcharged h h 145
Refrigerant Overcharged h h 147
H3 High Pressure Switch System Abnormality h 148
H7 Outdoor Unit Fan Motor Signal Abnormality h h 150
Outdoor Unit Fan Motor Signal Abnormality h h 153
H9 Outdoor Air Thermistor Abnormality h h h 155
Outdoor Air Thermistor Abnormality h h h h 157

HJ Water system Error h h 159
J1 High Pressure Sensor Abnormality h 162
J2 Current Sensor Abnormality h h 165
Current Sensor Abnormality h h 167
J3 Discharge Pipe Thermistor Abnormality h h h h h h h h h 168
J4 Heat Exchanger Gas Pipe Thermistor Abnormality h h 170
J5 Suction Pipe Thermistor Abnormality h h h h h h h h h 172
J6 Outdoor Unit Heat Exchanger Thermistor Abnormality h h h h h h h 174
J7 Liquid Pipe Thermistor Abnormality h h h h h h h 176
29
30
Reference
Page
J8 Thermistor System Abnormality h 178
J9 Subcooling Heat Exchanger Gas Pipe Thermistor Abnormality h h h h h h h h h 180
JA High Pressure Sensor Abnormality h h h 182
Discharge Pipe Pressure Sensor Abnormality h h h h h h 185
JC Low Pressure Sensor Abnormality h h h 188
Suction Pipe Pressure Sensor Abnormality h h h h h h 191
L1 Inverter PCB Abnormality h 194
Inverter PCB Abnormality h 197
Inverter PCB Abnormality h 200
L4 Inverter Radiation Fin Temperature
h 202
Rise Abnormality
Inverter Radiation Fin Temperature
h h h h h h 205
Rise Abnormality
L5 Momentary Overcurrent of Inverter Compressor h 207
Momentary Overcurrent of Inverter Compressor h h h h h h h h 210
L8 Momentary Overcurrent of Inverter Compressor h 213
Momentary Overcurrent of Inverter Compressor h h h h h h h h 216
Reference
Page
L9 Inverter Compressor Startup Failure h 219
Inverter Compressor Startup Failure h h h h h h h h 223
LC Transmission Error between
h h 226
Inverter and Control PCB
Transmission Error between
h h h h h 229
Transmission Error between
h h 231
P1 Inverter Over-Ripple Protection h h h h 234

Inverter Over-Ripple Protection h h h 237
P4 Inverter Radiation Fin Thermistor Abnormality h h h 239
Inverter Radiation Fin Thermistor Abnormality h h h h h h 241
PJ Field Setting Abnormality after
Replacing Main PCB or h 243
Combination of PCB Abnormality
Field Setting Abnormality after
Replacing Main PCB or h 245
31
32
Reference
Page
PJ Field Setting Abnormality after
Replacing Main PCB or h h 247
Field Setting Abnormality after
Replacing Main PCB or h h 249
U0 Refrigerant Shortage Alert h h h 250
Refrigerant Shortage Alert h h 253
Refrigerant Shortage Alert h h h h 256
U1 Reverse Phase, Open Phase h h h h h h 259
U2 Power Supply Insufficient or
h 261
Instantaneous Error
Power Supply Insufficient or
h 266
Instantaneous Error
h 269
Instantaneous Error
h 272
Instantaneous Error
h h h 277
Instantaneous Error
Reference
Page
U2 Power Supply Insufficient or
h h 280
Instantaneous Error
U3 Check Operation is not Executed h h h h h h h h h 283
U4 Transmission Error between Indoor
h 285
Units and Outdoor Units
Transmission Error between Indoor
h h 289
h h h h h h 294
U5 Transmission Error between

h h h h h h h h h 298
Remote Controller and Indoor Unit
U7 Transmission Error (Across Outdoor Units) h h 300
Transmission Error (Across Outdoor Units) h h h h 311
U8 Transmission Error between Main
and Sub Remote Controllers
U9 Transmission Error between Indoor and
h h h 316
Outdoor Units in the Same System
and Outdoor Units in the Same h h h h h h 318
System
33
34
Reference
Page
UA Improper Combination of Indoor and Outdoor
h h 321
Units, Indoor Units and Remote Controller
Improper Combination of Indoor and Outdoor
h 325
Improper Combination of Indoor and Outdoor
h h h h h h 332
UC Address Duplication of Centralized
Controller
UE Transmission Error between
Centralized Controller and Indoor Unit
UF System is not Set yet h h h h h h h h h 341
UH System Abnormality, Refrigerant
System Address Undefined
2.5 Error Codes - Sub Codes

If an error code like the one shown below is displayed
when the navigation remote controller (BRC1E61 or 71)
is in use, make a detailed diagnosis or a diagnosis of the
relevant unit referring to the attached list of detailed error
codes.
2.5.1 Indoor Unit

Error Troubleshooting
code Description of error Description of diagnosis
A6 - 01 Fan motor locked A locked fan motor current has
been detected.
Turn the fan by hand to check for
the connection of connectors.
A6 - 10 Fan overcurrent error A fan motor overcurrent has
been detected.
Check for the connection of the
connector between the fan motor
and the PCB for the fan. If the
connection is normal, replace the
fan motor. If this still cannot solve
the error, replace the PCB for the
fan.
A6 - 11 Fan position detection error An error in the detection of
position of the fan motor. Check
for the connection of the
connector between the fan motor
and the PCB for the fan. If the
connection is normal, replace the
fan motor. If this still cannot solve
the error, replace the PCB for the
fan.
A8 - 01 Power supply voltage error Check for the input voltage of the
fan motor.
A9 - 01 Electronic expansion valve There is an error in the
error expansion valve coil or a
connector disconnected.
A9 - 02 Refrigerant leakage Refrigerant leaks even if the
detection error electronic expansion valve is
closed.
Replace the electronic expansion
valve.
35
AH - 03 Transmission error (between Check for the connection of the
the self-cleaning decoration harness connector between the
panel and the indoor unit) panel PCB and the indoor unit
[when the self-cleaning PCB.
decoration panel is mounted]
AH - 04 Dust detection sensor error Check for the connections of the
[when the self-cleaning connector X12A on the panel
decoration panel is mounted] PCB and the connectors X18A
and X19A on the sensor PCB.
AH - 05 Dust collection sign error Check for clogging with dust at
[when the self-cleaning the dust collection port as well as
decoration panel is mounted] in the brush unit, S-shaped pipe,
and dust box. Furthermore,
check for any stains of the light
receiving and emitting parts of
the infrared unit.
AH - 06 Air filter rotation error Check for anything getting in the
[when the self-cleaning way of rotating the filter (e.g. the
decoration panel is mounted] filter comes off or the drive gear
is clogged with foreign matters).
AH - 07 Damper rotation error The damper does not rotate
[when the self-cleaning normally. Check for any foreign
decoration panel is mounted] matters around the damper and
for the operation of the gear and
limit switch.
AH - 08 Filter self-cleaning operation The unit has not yet completed
error the filter self-cleaning operation
[when the self-cleaning even after the lapse of specified
decoration panel is mounted] period of time. Check for any
external noise, etc.
AH - 09 Filter self-cleaning operation The unit has been put into a state
start disabled error in which the filter self-cleaning
[when the self-cleaning operation is disabled. Check the
decoration panel is mounted] unit for the operating conditions.
AJ - 01 Capacity setting error There is an error in the capacity
setting of the indoor unit PCB.
AJ - 02 Electronic expansion valve There is a fault in the setting of
setting error the gear type electronic
expansion valve/direct acting
type electronic expansion valve.
C1 - 01 Transmission error (between Check for the conditions of
indoor unit PCB and the PCB transmission between the indoor
for the fan) unit PCB and the PCB for the
fan.
36
C6 - 01 Faulty combination of indoor A combination of indoor unit PCB
unit PCB and the PCB for the and the PCB for the fan is faulty.
fan Check whether the capacity
setting adaptor is correct and the
type of the PCB for the fan is
correct.
U4 - 01 Indoor-Outdoor transmission Refer to the “U4” flow chart.
error
UA - 13 Refrigerant type error The type of refrigerant used for
the indoor unit is different from
that used for the outdoor unit.
UA - 15 Not applicable for self- An outdoor unit is not applicable
cleaning decoration panel for the self-cleaning decoration
[when the self-cleaning panel is connected.
decoration panel is mounted]
37
2.5.2 Outdoor Unit

E3 - 01 High pressure switch Refer to the “E3” flow chart of
E3 - 02 activated (Master) each manual and make a
E3 - 03 High pressure switch diagnosis of the relevant unit
based on the Error code shown
E3 - 04 activated (Slave 1)
to the left.
E3 - 05 High pressure switch
E3 - 06 activated (Slave 2)
E3 - 07 High pressure switch
activated (Batch)
E4 - 01 Low pressure error (Master) Refer to the “E4” flow chart of
each manual and make a
E4 - 02 Low pressure error (Slave 1)
diagnosis of the relevant unit
E4 - 03 Low pressure error (Slave 2) based on the Error code shown
to the left.
E5 - 01 INV. compressor lock Refer to the “E5” flow chart of
(Master) each manual and make a
E5 - 02 INV. compressor lock (Slave 1) diagnosis of the relevant unit
E5 - 03 INV. compressor lock (Slave 2) to the left.
E6 - 01 STD compressor 1 OC Refer to the “E6” flow chart of
activated (Master) each manual and make a
diagnosis of the relevant
E6 - 02 STD compressor 2 OC
compressor of the relevant unit
activated (Master)
E6 - 03 STD compressor 1 OC to the left.
activated (Slave 1)
activated (Slave 1)
activated (Slave 2)
activated (Slave 2)
38
E7 - 01 Fan motor 1 lock (Master)
E7 - 02 Fan motor 2 lock (Master)
E7 - 05 Fan motor 1 instantaneous Refer to the following to make a
overcurrent (Master) diagnosis of the fan motor of the
E7 - 06 Fan motor 2 instantaneous relevant unit.
overcurrent (Master)
E7 - 09 Fan motor 1 IPM error
(Master)
E7 - 10 Fan motor 2 IPM error
(Master)
E7 - 13 Fan motor 1 lock (Slave 1) { For fan motor lock, refer to
E7 - 14 Fan motor 2 lock (Slave 1) E7-01, -02, -13, -14, -25,
and -26.
E7 - 17 Fan motor 1 instantaneous
overcurrent (Slave 1)
E7 - 21 Fan motor 1 IPM error (Slave 1)
{ For instantaneous
E7 - 22 Fan motor 2 IPM error (Slave 1) overcurrent, refer to E7-05,
E7 - 25 Fan motor 1 lock (Slave 2) -06, -17, -18, -29, and -30.
E7 - 26 Fan motor 2 lock (Slave 2)
{ For IPM error, refer to E7-09,
-10, -21, -22, -33, and -34.
E9 - 01 Electronic expansion valve 1 coil error (Master) Refer to the “E9” flow chart of
E9 - 04 Electronic expansion valve 2 coil error (Master)
E9 - 05 Electronic expansion valve 1 coil error (Slave 1) electronic expansion valve of the
E9 - 07 Electronic expansion valve 2 coil error (Slave 1) relevant unit based on the Error
code shown to the left.
E9 - 08 Electronic expansion valve 1 coil error (Slave 2)
E9 - 10 Electronic expansion valve 2 coil error (Slave 2)
F3 - 01 Discharge pipe temperature Refer to the “F3” flow chart of
error (Master) each manual and make a
F3 - 03 Discharge pipe temperature
error (Slave 1)
to the left.
F3 - 05 Discharge pipe temperature
error (Slave 2)
39
F6 - 02 Excess refrigerant charge Excess refrigerant charge was
error detected during test run.
F6 - 03 Excess refrigerant charge Excess refrigerant charge was
warning detected during operation other
than test run.
H7 - 01 Fan motor 1 signal error Refer to the “H7” flow chart of
H7 - 02 Fan motor 2 signal error
(Master)
to the left.
(Slave 1)
(Slave 1)
(Slave 2)
(Slave 2)
H9 - 01 Faulty outdoor air thermistor Refer to the “H9” flow chart of
H9 - 02 Faulty outdoor air thermistor
(Slave 1) based on the Error code shown
to the left.
H9 - 03 Faulty outdoor air thermistor
(Slave 2)
J2 - 01 Faulty current sensor Refer to the “J2” flow chart of
(Master: STD compressor 1) each manual and make a
J2 - 02 Faulty current sensor
(Master: STD compressor 2)
J2 - 03 Faulty current sensor (Slave to the left.
1: STD compressor 1)
J2 - 04 Faulty current sensor (Slave
J2 - 07 Current sensor error
(System)
40
J3 - 01 Faulty discharge pipe Refer to the “J3” flow chart of
thermistor 1 (Master: INV. each manual and make a
compressor) diagnosis of the relevant
J3 - 02 Faulty discharge pipe
thermistor 2 (Master: STD
to the left.
compressor 1)
thermistor 3 (Master: STD
compressor 2)
thermistor 1 (Slave 1: INV.
compressor)
thermistor 2 (Slave 1: STD
compressor 1)
compressor 2)
thermistor 1 (Slave 2: INV.
compressor)
compressor 1)
compressor 2)
J5 - 01 Faulty suction pipe Refer to the “J5” flow chart of
thermistor (Master) each manual and make a
J5 - 02 Faulty accumulator inlet
thermistor of the relevant unit
thermistor (Master)
J5 - 03 Faulty suction pipe to the left.
thermistor (Slave 1)
J5 - 05 Faulty suction pipe
41
J6 - 01 Faulty heat exchanger Refer to the “J6” flow chart of
thermistor (Master) each manual and make a
J6 - 02 Faulty heat exchanger diagnosis of the relevant
thermistor based on the Error
J6 - 03 Faulty heat exchanger
J7 - 01 Faulty liquid pipe thermistor Refer to the “J7” flow chart of
J7 - 02 Faulty liquid pipe thermistor diagnosis of the relevant
(Slave 1)
J7 - 03 Faulty liquid pipe thermistor
(Slave 2)
J9 - 01 Faulty subcooling heat Refer to the “J9” flow chart of
exchanger outlet thermistor each manual and make a
(Master) diagnosis of the relevant
J9 - 02 Faulty subcooling heat
exchanger outlet thermistor
(Slave 1)
J9 - 03 Faulty subcooling heat
exchanger outlet thermistor
(Slave 2)
JA - 01 Faulty high pressure sensor Refer to the “JA” flow chart of
diagnosis of the relevant sensor
JA - 02 Faulty high pressure sensor
(Slave 1)
to the left.
JA - 03 Faulty high pressure sensor
(Slave 2)
JC - 01 Faulty low pressure sensor Refer to the “JC” flow chart of
diagnosis of the relevant sensor
JC - 02 Faulty low pressure sensor
(Slave 1)
to the left.
JC - 03 Faulty low pressure sensor
(Slave 2)
L1 - 01 Instantaneous overcurrent The inverter PCB may be faulty.
(Master: Inverter PCB) Refer to the “L1” flow chart of
L1 - 02 Current sensor error (Master:
Inverter PCB)
L1 - 03 Current offset error (Master: to the left.
Inverter PCB)
42
L1 - 04 IGBT error (Master: Inverter The inverter PCB may be faulty
PCB) or a PCB other than the specified
one is mounted. Refer to the “L1”
flow chart of each manual and
make a diagnosis of the relevant
unit based on the Error code
shown to the left.
(Slave 1: Inverter PCB) Refer to the “L1” flow chart of
L1 - 08 Current sensor error (Slave
1: Inverter PCB)
L1 - 09 Current offset error (Slave 1: to the left.
Inverter PCB)
L1 - 10 IGBT error (Slave 1: Inverter The inverter PCB may be faulty
one is mounted.
Refer to the “L1” flow chart of
to the left.
(Slave 2: Inverter PCB) Refer to the “L1” flow chart of
L1 - 13 Current sensor error (Slave
2: Inverter PCB)
L1 - 14 Current offset error (Slave 2: to the left.
Inverter PCB)
L1 - 15 IGBT error (Slave 2: Inverter The inverter PCB may be faulty
one is mounted.
Refer to the “L1” flow chart of
to the left.
L4 - 01 Radiation fin temperature Refer to the “L4” flow chart of
rise (Master: Inverter PCB) each manual and make a
L4 - 02 Radiation fin temperature
rise (Slave 1: Inverter PCB)
to the left.
L4 - 03 Radiation fin temperature
rise (Slave 2: Inverter PCB)
L5 - 03 Current offset error (Master) Refer to the “L5” flow chart of each
manual and make a diagnosis of
L5 - 05 Current offset error (Slave 1)
the relevant unit based on the
L5 - 07 Current offset error (Slave 2) Error code shown to the left.
43
L8 - 03 INV. compressor Refer to the “L8” flow chart of
instantaneous overcurrent each manual and make a
error (Master) diagnosis of the relevant
L8 - 06 INV. compressor
instantaneous overcurrent
to the left.
error (Slave 1)
L8 - 07 INV. compressor
instantaneous overcurrent
error (Slave 2)
L9 - 01 INV. compressor startup Refer to the “L9” flow chart of
failure (Master) each manual and make a
L9 - 05 INV. compressor startup
failure (Slave 1)
L9 - 06 INV. compressor startup to the left.
failure (Slave 2)
LC - 01 Transmission error [between Refer to the “LC1” flow chart of
INV. PCB and main PCB] each manual and make a
(Master) diagnosis of the relevant unit
LC - 06 Transmission error [between
to the left.
INV. PCB and main PCB]
(Slave 1)
LC - 08 Transmission error [between
INV. PCB and main PCB]
(Slave 2)
P1 - 01 Unbalanced power supply Refer to the “P1” flow chart of
voltage (Master) each manual and make a
P1 - 02 Unbalanced power supply diagnosis of the relevant unit
voltage (Slave 1)
to the left.
P1 - 03 Unbalanced power supply
voltage (Slave 2)
PJ - 04 Faulty combination of INV. Refer to the “PJ” flow chart of
PCB (Master) each manual and make a
PJ - 05 Faulty combination of INV. diagnosis of the relevant unit
PCB (Slave 1)
to the left.
PJ - 06 Faulty combination of INV.
PCB (Slave 2)
U0 - 03 Gas shortage alarm Refer to the “U0” flow chart.
44
U1 - 01 Reverse phase/open phase Refer to the “U1” flow chart of
for power supply (Master) each manual and make a
U1 - 04 Reverse phase for power diagnosis of the relevant unit
supply [with power supply
to the left.
turned ON] (Master)
U1 - 05 Reverse phase/open phase
for power supply (Slave 1)
U1 - 06 Reverse phase for power
turned ON] (Slave 1)
U1 - 07 Reverse phase/open phase
for power supply (Slave 2)
U1 - 08 Reverse phase for power
turned ON] (Slave 2)
45
Troubleshooting by Indication on the Remote Controller
3. Troubleshooting by
Indication on the Remote
Controller
3.1 A0 External Protection Device
Abnormality
Remote Controller Display
A0
Applicable Models
All indoor models
Method of Error Detection

Detect open or short circuit between external input
terminals in indoor unit.
Error Decision Conditions

When an open circuit occurs between external input
terminals with the remote controller set to "external ON/
OFF terminal".
Supposed Causes
Actuation of external protection device
Improper field setting
Defective indoor unit PCB
46
Troubleshooting
Be sure to turn off the power switch before
connecting or disconnecting connectors, or parts
Caution may be damaged.
External
protection
device is connected YES
to terminals T1 and Actuation of
T2 of the indoor external
unit terminal protection
block. device.
NO
Check the setting state of
the external ON/OFF
input by remote
controller.
ON/OFF
input from
outside (mode
No. 12, first code
No. 1) has been set YES
to external protection Change the
device input (second second code No.
code No. 03) by to "01" or "02".
remote
controller.
NO
Replace the
indoor unit PCB.
47
3.2 A1 PCB Abnormality

A1
Applicable Models
All indoor models

Check data from E²PROM.

When data could not be correctly received from the
E²PROM
E²PROM : Type of nonvolatile memory. Maintains
memory contents even when the power supply
is turned OFF.
Supposed Causes
External factor (Noise etc.)
Troubleshooting
Turn the power supply

OFF, then the power ON
again.
Does the YES

system return to The indoor unit
normal? PCB is normal.
External factor
NO other than error
(for example,
noise etc.).
Replace the
indoor unit PCB.
48
3.3 A3 Drain Level Control System

(S1L) Abnormality
A3
Applicable Models
R-22: FXC, FXF, FXA, FXK, FXH (Option), FXM
(Option), FXYB
R-410A: FXFQ, FXZQ, FXDQ, FXMQ-P, FXHQ (Option),
FXAQ (Option)

By float switch OFF detection

When rise of water level is not a condition and the float
switch goes OFF
Supposed Causes
Proper power supply is not provided
Defective float switch or short circuit connector
Defective drain pump
Drain clogging, upward slope, etc.
Loose connection of connector
49
Troubleshooting
Is power NO
supply 220~240V Provide
provided? 220~240V power
supply.
YES
The
float switch
is connected to NO
connector of the
indoor unit
PCB. A
YES short circuit
connector is NO
Connect either a
connected to short circuit
The PCB.
float connector or float
switch contact switch and turn
YES ON again.
is forming a short YES
circuit (continuity check
with connector
disconnected)
Becomes
normal when NO
NO connector of the indoor Defective indoor
unit PCB is short unit PCB.
circuited
YES
Loose the
Water builds NO connection of
up in the drain connector.
pan.
YES The float NO

switch functions Replace the float
normally. switch.
YES
Modify the float
switch's
The connection and
drain turn ON again.
pump is
connected to NO
Connect the
connector terminals drain pump and
of the indoor turn ON again.
unit PCB.
YES
A
50
The
drain pump
works when the YES
power supply is reset Check the drain
for the indoor unit. piping for
clogging or
upward slope,
etc.
NO
The
voltage
of terminals
Y1 and Y2 or
connector is NO
220~240 V (within 5 Replace the
minutes of resetting indoor unit PCB.
the power
supply).
YES
Replace the
drain pump or
check for dirt,
etc.
51
3.4 A6 Fan Motor (M1F) Lock,

Overload
A6
Applicable Models
R-22: FXA, FXF, FXH
R-410A: FXAQ, FXFQ, FXHQ

Abnormal fan revolutions are detected by a signal output
from the fan motor.

When the fan revolutions do not increase
Supposed Causes
Broken wires, short circuits, and loose connections in
the fan motor harness
Defective fan motor
(Broken wires or defective insulation)
Abnormal signal output from the fan motor (defective
circuit)
Defective PCB
Instantaneous disturbance in the power supply voltage
Fan motor lock
(Due to motor or external causes)
The fan does not rotate due to foreign matters
blocking the fan.
Disconnection of the connector between the high-
power PCB and the low-power PCB.
52
Troubleshooting
Turn OFF the power

supply, and then wait for a
period of 10 minutes.
Are there
any foreign matters YES
Remove the
around the fan? foreign matters.
NO
Is the
connector for
the fan motor NO
properly connected to Properly connect
the indoor unit the connector.
PCB? (∗1)
YES
By
disconnecting
the connector for
the fan motor from the NO
Replace the fan
indoor unit PCB, the motor.
fan can be lightly
rotated by
hand.
YES
Disconnect the connector
from the fan motor, and
then make measurement
of resistance between
pins. (∗2)
Is the
resistance
between the pins NO
more than the Replace the fan
judgement motor.
criteria?
YES
Replace the
indoor unit PCB.
53
Note:
∗1. If any junction connector is provided between the
connector on the indoor unit PCB and the fan motor,
also check whether or not the junction connector is
properly connected.
∗2. All resistance measuring points and judgement
criteria.
(Example) 1 2 3 4 5
FXA(Q) 1 White FG FXF(Q) — — FG Vsp Vcc
{ { { { {
2 Orange Vsp { { {
3 Brown Vcc Vdc GND —
1 2 3
4 Blue GND Judgement Criteria
5 — Measuring point Criteria
FG-GND 1MΩ or more
6 — Vsp-GND 100kΩ or more
Vcc-GND 100Ω or more
7 Red Vdc Vdc-GND 100kΩ or more
54
3.5 A6 Indoor Unit Fan Motor

Abnormality
A6
Applicable Models
FXD(Q)

This error is detected if there is no revolutions detection
signal output from the fan motor.

When no revolutions can be detected even at the
maximum output voltage to the fan
Supposed Causes
Defective indoor fan motor
Broken wires
Defective contact
55
Troubleshooting
Is the connector NO
securely Properly connect
connected? the connectors.
(At this time,
check for any
defective
YES connector
contact or broken
Is wires.)
the
power of
approx. 12VDC
supplied between
the Pins1 and 3 when YES Check the indoor
the connector is unit fan motor
disconnected and and the wiring
the power circuits of the fan
supply turns
ON? motor.
NO
Replace the
indoor unit PCB.
56
3.6 A6 Overload/Overcurrent/Lock
of Indoor Unit Fan Motor
A6
Applicable Models
R-22: FXM40~125L
R-410A: FXMQ50~140P

Detection from the current flow on the fan PCB.
Detection from the RPM of the fan motor in operation.
Detection from the position signal of the fan motor.
Detection from the current flow on the fan PCB when the
fan motor starting operation.

An overcurrent flows.
The RPM is less than a certain level for 6 seconds.
A position error in the fan rotor continues for 5
seconds or more.
An overcurrent flow.
Supposed Causes
The clogging of a foreign matter
The disconnection of the fan motor connectors
The disconnection of the connectors between the
indoor unit PCB and fan PCB
Defective fan PCB
Defective fan motor
57
Troubleshooting
Turn OFF the power and

wait for 10 minutes.
There is a
foreign matter YES
Remove the
around the fan. foreign matter.
NO
The
fan motor
connectors of the YES
fan PCB are Connect
disconnected. correctly.
NO
The
connectors
between the
indoor unit PCB and YES
Connect
the fan PCB are correctly.
disconnected.
NO
The
fuse on the
fan PCB is not in a NO
Replace the fan
conduction state. PCB.
YES
The
fan can be
moved lightly
by hand after the fan NO
motor connector of the Replace the fan
fan PCB is motor.
removed.
YES
A
58
The
resistance
between the
power wire terminals YES
of the fan motor and Replace the fan
motor frame (meal motor.
part) is 1 MΩ
or below.
NO
Remove the power wire
connector from the fan
motor and measure the
resistance between U
and V, V and W, and W
and U phases (*1).
The
resistors
among U, V, and NO
W are unbalanced or Replace the fan
short-circuited. motor.
YES
Remove the signal

connector from the fan
motor and check the
resistance (∗2).
Between
VCC and GND
terminals, and YES
between GND and HW, Replace the fan
HV, or HU terminals motor.
are short-
circuited.
NO
Turn ON the power.
59
The
HAP
lamp of the
indoor PCB YES
blinks and the HAP Replace the fan
lamp of the fan PCB.
PCB is OFF.
NO
Replace the fan
motor.
Note:
∗1. Measurement of power wire connector.
Remove the connector from the fan PCB and
measure the resistance between the U and V, V and
W, and W and U phases of the motor connector (with
five core wire) and check that each phase are
balanced (within a permissible dispersion range of
±20%).
∗2. Measurement of signal wire connector.
Remove the connector and measure the resistance
between GND and VCC, HW, HV, or HU terminals of
the motor connector (with five core wire).
Connector power wire use Connector signal wire use
5 Red U 5 Gray GND
4 4 Pink Vcc
3 White V 3 Orange HW
2 2 Blue HV
1 Black W 1 Yellow HU
60

A6
Applicable Models
R-22: FXM200, 250L
R-410A: FXMQ-MA

This error is detected by detecting that the individual
power supply for the fan turns OFF.

When it is not detected that the individual power supply
for the indoor unit fan turns ON while in operation.
Supposed Causes
Defective power supply for the indoor unit fan motor
Clogged drain piping
Actuation of the indoor unit safety device
Defective contact in the fan wiring circuit
61
Troubleshooting
Is the
power supply
cable of the indoor NO
unit fan properly Properly connect
connected? the cable.
YES
Restart the fan motor.
Is the fan normally YES

It is supposed
running? that the indoor
unit fan motor
stops running
NO due to overload,
overcurrent, or
lock.
Replace the
indoor unit PCB.
62
3.7 A7 Swing Flap Motor (M1S)

Abnormality
A7
Applicable Models
R-22: FXC, FXA, FXF, FXH, FXK
R-410A: FXCQ, FXHQ, FXKQ, FXUQ

Utilizes ON/OFF of the limit switch when the motor turns.

When ON/OFF of the micro-switch for positioning cannot
be reversed even though the swing flap motor is
energized for a specified amount of time (about 30
seconds).
∗ Error code is displayed but the system operates
continuously.
Supposed Causes
Defective swing motor
Defective connection cable (power supply and limit
switch)
Defective airflow direction adjusting flap-cam
63
Troubleshooting
Is power
supply 220~240V NO
Provide
provided? 220~240V power
supply.
YES
Indoor
unit is a model NO
equipped with a swing Replace the
flap function indoor unit PCB.
YES
The
swing motor
works when the YES
power supply is turned
OFF and then
back ON.
The
connector is NO
NO connected to the Connect the
indoor unit PCB. connector and
turn ON again.
YES
The limit NO
switch functions Replace the
normally. swing motor.
YES
The
relay cable is YES
After short circuited or Replace the limit
turning disconnected. switch relay
the swing- cable.
flap ON and
then stopping NO
with the remote
controller, the voltage
of the indoor unit PCB is NO Replace the
220 ~ 240 VAC (60 Hz) indoor unit PCB.
when turned ON
again (within 30
seconds of
turning ON
again).
YES
A
64
The relay cable has YES

Replace the
no continuity. power supply
relay cable.
NO
When
the airflow
direction flap-
cam mechanism is NO
disconnected from the Replace the
swing motor, operation swing motor.
is normal when
turned ON
again.
YES
Take the flap-
cam mechanism
apart,
reassemble and
turn ON again.
65
3.8 A8 Power Supply Voltage

Abnormality
A8
Applicable Models
FXMQ20~140P

Detect error checking the input voltage of fan motor.

When the input voltage of fan motor is 150V or less, or
386V or more.
Supposed Causes
Defective power supply voltage.
Defective connection on signal line.
Defective wiring.
Instantaneous blackout, others.
66
Troubleshooting
Check the condition of

the power supply.
Check if power supply
voltage is 220-240V
±10%.
Check if there is power
open phase or
defective wiring.
voltage unbalance is
within 6V.
There are
problems on the YES
condition of power Correct any fault.
supply described
above.
NO
YES
"A8" Reoccurrence Check and
of error. correct each
wiring.
NO
It is possible to
have external
factor, such as
brownout and
instantaneous
blackout.
67
3.9 A9 Electronic Expansion Valve

Coil Abnormality / Dust
Clogging
A9
Applicable Models
All indoor models

Check the coil condition of electronic expansion valve by
using micro-computer.
Check the dust clogging condition of electronic
expansion valve main body by using micro-computer.

Pin input for electronic expansion valve coil is abnormal
when initializing micro-computer.
Either of the following conditions is seen/caused/ occurs
while the unit stops operation.
z Temperature of suction air – temperature of liquid pipe
of heat exchanger > 8°C.
z Temperature of liquid pipe of heat exchanger shows
fixed degrees or below.
Supposed Causes
Defective electronic expansion valve coil
Defective PCB indoor unit
Defective relay cables
68
Troubleshooting
When power NO
Replace the
is supplied. electronic
expansion valve
YES main body.
Electronic
expansion valve is NO
connected to indoor Shut the power
unit PCB. supply OFF after
connection and
then restart.
YES
Check (∗1) of
electronic expansion NO
Replace the
valve coil indicates electronic
normal. expansion valve
coil.
YES
Relay
cables short YES
circuit or Replace the
disconnected. relay cables.
NO
When restarting
the operation
after shutting the
power supply
OFF does not
work, replace the
indoor unit PCB.
69
Note:
∗1: How to check the electronic expansion valve coil
Remove the connector for electronic expansion valve
from PCB. Measure the resistance value between
pins and check the continuity to judge the condition.
1) White
White (1) 2) Yellow

φ1
Red (5) M
φ3 3) Orange
Orange (3)
4) Blue
φ2 φ4
Yellow Brown Blue 5) Red

(2) (6) (4)
6) Brown
The normal products will show the following conditions:

1 No continuity between (1) and (2)
2 Resistance value between (1) and (3) is approx. 300 Ω
70
3.10 AF Drain Level above Limit

AF
Applicable Models
R-22: FXF, FXC, FXK, FXS, FXM, FXYB
R-410A: FXFQ, FXZQ, FXCQ, FXKQ, FXDQ, FXMQ,
FXHQ, FXUQ

Water leakage is detected based on float switch ON/OFF
operation while the compressor is in non-operation.

When the float switch changes from ON to OFF while the
compressor is in non-operation.
continuously.
Supposed Causes
Humidifier unit (optional accessory) leaking
Defective drain piping (upward slope, etc.)
71
Troubleshooting
Field
drain piping
has a defect such as YES
Modify the drain
upward sloping. piping.
NO
A
humidifier
unit (optional YES
accessory) is installed Check if the
on the indoor humidifier unit is
unit. leaking.
NO
Defective indoor
unit PCB.
72
3.11 AJ Capacity Determination

Device Abnormality
Remote controller display
AJ
Applicable Models
All indoor models

Capacity is determined according to resistance of the
capacity setting adaptor and the memory inside the IC
memory on the indoor unit PCB, and whether the value is
normal or abnormal is determined.

When the capacity code is not saved to the PCB, and the
capacity setting adaptor is not connected.
When a capacity that does not exist for that unit is set.
Supposed Causes
The capacity setting adaptor was not installed.
73
Troubleshooting
The
indoor unit NO
PCB was replaced Replace the
with a spare indoor unit PCB.
PCB.
YES
The
capacity
setting adaptor NO
need to be installed Replace the
when replacing indoor unit PCB.
the PCB.
YES
Install a capacity
setting adaptor.
74
3.12 C1 Transmission Error

(between Indoor unit PCB and
Fan PCB)
C1
Applicable Models
FXMQ20~140P

Check the condition of transmission between indoor unit
PCB and fan PCB using micro-computer.

When normal transmission is not carried out for certain
duration.
Supposed Causes
Defective connection of the connector between indoor
unit PCB and fan PCB
Defective fan PCB
External factor, such as instantaneous blackout
75
Troubleshooting
Is
the
connector
between indoor NO
unit PCB and fan PCB Connect the
accurately connector
connected? (∗1) accurately.
YES
Confirm the condition of
transmission on indoor
unit PCB using field
setting mode. (∗2)
Under
above NO
field setting mode, Replace the
second code No. is indoor unit PCB.
"01".
YES
Connect the connector

and turn ON the power
again.
"C1" YES
Reoccurrence Replace the fan
of error. PCB.
NO
Connect it and
continue the
operation (It is
possible to have
a cause, such as
instantaneous
blackout).
76
Note:
∗1. Pull out and insert the connector once and check it is
absolutely connected.
∗2. Method to check transmission part of indoor unit
PCB.
Turn OFF the power and remove the connector of
indoor unit PCB.
Short circuit the connector.
After turning ON the power, check below numbers
under field setting from remote controller.
(Confirmation: Second code No. at the condition
of first code No. 21 on mode No. 41)
↓
Determination 01: Normal
Other than 01: Transmission error on
indoor unit PCB
∗ After confirmation, turn OFF the power, take OFF

the short circuit and connect the connector back
to original condition.
77
3.13 C4 Thermistor for Liquid Pipe

Abnormality
C4
Applicable Models
All indoor models

Error detection is carried out by temperature detected by
liquid pipe thermistor.

When the liquid pipe thermistor becomes disconnected
or shorted while the unit is running
Supposed Causes
Defective thermistor for liquid pipe
78
Troubleshooting
Remove the thermistor

from the indoor unit PCB,
and then insert it again.
Is the thermistor YES

Normal (The
normal? error is caused
by defective
NO contact.)
and then make resistance
measurement of the
thermistor using a multiple
meter.
5 kΩ to 90 kΩ NO
CHECK 11 Replace the
thermistor.
YES
Replace the
indoor unit PCB.
CHECK 11 Refer to P.369.
79
3.14 C5 Thermistor for Gas Pipe

Abnormality
C5
Applicable Models
All indoor models

gas pipe thermistor.

When the gas pipe thermistor becomes disconnected or
shorted while the unit is running
Supposed Causes
Defective thermistor for gas pipe
80
Troubleshooting


Normal (The
by defective
NO contact.)
measurement of the
meter.
thermistor.
YES
Replace the
indoor unit PCB.
81
3.15 C6 Combination Abnormality

(between Indoor unit PCB and
Fan PCB)
C6
Applicable Models
FXMQ20~140P

Check the condition of transmission with fan PCB using
indoor unit PCB.

When the communication data of fan PCB is determined
as incorrect
Supposed Causes
Defective fan PCB.
Defective connection of capacity setting adaptor
Field setting error.
82
Troubleshooting
connecting or disconnecting connectors, or
Caution parts may be damaged.
Is the NO
type of fan PCB Replace it with
correct? the correct fan
PCB.
YES
Was
the
NO indoor unit PCB
replaced with a spare
PCB?
YES
Was
the correct
capacity setting
adaptor installed NO
when replacing it Install the correct
with a spare capacity setting
PCB? adaptor.
YES
After establishing
transmission for
indoor and
outdoor,
diagnose the
operation again.
83
3.16 C9 Thermistor for Suction Air

Abnormality
C9
Applicable Models
All indoor models

suction air thermistor.

When the suction air thermistor becomes disconnected
or shorted while the unit is running
Supposed Causes
Defective thermistor for suction air
84
Troubleshooting


Normal (The
by defective
NO contact.)
measurement of the
meter.
thermistor.
YES
Replace the
indoor unit PCB.
85
3.17 CA Thermistor for Discharge

Air Abnormality
CA
Applicable Models
All indoor models

discharge air temperature thermistor.

When the discharge air temperature thermistor becomes
disconnected or shorted while the unit is running.
Supposed Causes
Defective indoor unit thermistor for air outlet
86
Troubleshooting
Connector is NO
connected to the Connect the
indoor unit PCB. thermistor and
turn ON again.
YES
Resistance
is normal when
measured after
disconnecting the NO
thermistor from the indoor Replace the
unit PCB. (7.2kΩ ~ thermistor.
112kΩ)
CHECK 11
YES
Replace the
indoor unit PCB.
87
3.18 CC Humidity Sensor System

Abnormality
CC
Applicable Models
FXFQ

Even if an error occurs, operation still continues.
Error is detected according to the moisture (output
voltage) detected by the moisture sensor.

When the moisture sensor is disconnected or short
circuited
Supposed Causes
Defective sensor
Disconnection
88
Troubleshooting
Remove the humidity

sensor from the indoor
unit PCB and insert it
again.
YES
Does it function It is normal.
normally? (Poor connector
contact)
NO
Delete the error code

history from the remote
controller. (∗1)
Is
"CC"
displayed on the YES Replace the
remote controller? humidity sensor
(∗2) PCB (∗3).
NO
It is believed that
external factors
(noise or else)
other than failure
caused the error.
Note:
∗1. To delete the history, the ON/OFF button of the
remote controller must be pressed and held for 5
seconds in the check mode.
∗2. To display the code, the Inspection/Test Operation
button of the remote controller must be pressed and
held in the normal mode.
∗3. If "CC" is displayed even after replacing the humidity
sensor PCB assy and taking the steps ∗1 and ∗2,
replace the indoor unit PCB assy.
89
3.19 CJ Room Temperature

Thermistor in Remote
CJ
Applicable Models
All indoor models

room temperature thermistor in remote controller.

When the room temperature thermistor in remote
controller becomes disconnected or shorted while the
unit is running.
continuously.
Supposed Causes
Defective room temperature thermistor in remote
controller
Defective remote controller PCB
90
Troubleshooting
Clear the error code

history. (∗1) (While in
inspection mode, press
and hold the “ON/OFF”
button for a period of 4
seconds or more.)
Is "CJ"
displayed on the YES
remote controller? Replace the
remote controller.
NO
External factor
other than
equipment error.
(for example,
noise etc.)
Note:
∗1. How to delete “history of error codes”.
Press the ON/OFF button for 4 seconds and more
while the error code is displayed in the inspection
mode.
91
3.20 E1 PCB Abnormality

E1
Applicable Models
All outdoor unit models

Abnormality is detected under the communication
conditions in the hardware section between the indoor
unit and outdoor unit.

When the communication conditions in the hardware
section between the indoor unit and the outdoor unit are
not normal
Supposed Causes
Defective outdoor unit main PCB
Defective connection of inside/outside relay wires
92
Troubleshooting
Turn OFF the power once

and turn ON again.
YES External factor

Return to normal?
other than error
(for example,
NO noise etc.).
Check if
inside / outside
relay wires of outdoor YES Connect the
unit main PCB is inside/outside
disconnected. relay wires
correctly.
NO
Replace the
outdoor unit main
PCB.
93
3.21 E2 Earth Leakage by Leak

Detection PCB Assy
E2
Applicable Models
VRV-WII, -WIII, III and III-Q Series

Failure is to be detected by using leak detection PCB
assy.

Leakage is detected under the conditions outside of the
scope of high pressure switch operation.
Supposed Causes
Defective compressor
94
Troubleshooting
Turn OFF the power
supply, and then
disconnect compressor
lead wire.
Check
the compressor Insulation fault
for insulation using a Replace the
megger tester. defective part.
Not fault
Check the
whole product for Insulation fault
insulation resistance Replace the
using a megger defective part.
tester.
Not fault
Check the
connectors of the
high pressure switch Disconnected
Securely connect
line for any the connectors.
disconnection.
Connected
Check the
earth leakage YES
detection PCB for any Replace the
broken wire in it. earth leakage
detection PCB.
No
Reinstall all wirings.
Turn ON the power supply.
95
Check
whether there
is continuity No continuity (∗1)
between both connector Replace the
ends of the earth earth leakage
leakage detection PCB.
detection
PCB.
Continuity
Check
whether there is
continuity between No continuity
Replace the high
both ends of high pressure switch.
pressure
switch.
Continuity
Normal
It is supposed that ground leakage occurs due to

temporary liquid back or accumulation of refrigerant.
This phenomenon can occur when power fails while in
operation or is cut off for an extended period of time.
Note:
∗1. It is normal that there is no continuity between both
ends of connector when the power supply turns OFF
and for a period of 9 seconds at maximum after the
power supply turns ON.
96
3.22 E3 Actuation of High Pressure

Sensor
E3
Applicable Models
VRVII and II-S Series

Abnormality is detected when the contact of the high
pressure protection switch opens.

Error is generated when the high pressure switch
activation count reaches the number specific to the
operation mode.
Supposed Causes
Actuation of outdoor unit high pressure switch
Defective high pressure switch
Defective outdoor unit PCB
Instantaneous power failure
Defective high pressure sensor
97
Troubleshooting
Are
the high
pressure switch NO
connectors connected Connect the
to the outdoor connector and
main PCB operate again.
(∗1)
YES
Contact
pressure switch YES
Actuation of high
or pressure switch pressure switch.
is open. (∗1)
NO
Operation is
normal when turned YES
ON again by remote There was an
controller. instantaneous
power failure or
a past safety
NO device actuated.
Re-check the
refrigerant
system.
Replace the
outdoor unit
PCB.
Note:
∗1. Actuation of high pressure switch
• The outdoor unit PCB connector is disconnected.
• Is the outdoor unit heat exchanger dirty?
• Defective outdoor unit fan
• Is the refrigerant overcharged?
• Defective high pressure sensor
98
3.23 E3 Abnormal Discharge

Pressure
E3
Applicable Models
VRV-WII, -WIII, III, III-S and III-Q Series

Abnormality is detected when the contact of the high
pressure protection switch opens.

Error is generated when the high pressure switch
activation count reaches the number specific to the
operation mode.
Supposed Causes
Actuation of high pressure switch
99
Troubleshooting
Check for the points shown below.

Is the stop valve open?
Is the high pressure switch connector properly
connected to the main PCB?
Is there continuity with the high pressure switch?
Are the 3 points NO

Rectify the
above OK? defective points,
if any.
YES
Mount a pressure gauge on the high pressure
service port.
Reset the operation using the remote controller,
and then restart the operation.
Does the YES

abnormal stop
"E3" recur?
NO Is the
high pressure NO
switch operating value Replace the high
normal? pressure switch.
YES
Are the
characteristics of NO
the high pressure Replace the high
sensor normal? pressure sensor.
(∗1)
YES
Service Checker
Connect the service checker to compare the “high
pressure” value checked with the Service Checker
and the actual measurement value by pressure
sensor (∗1).
100
Check
if the “high
pressure” value
and the actual NO
measurement value Replace the
by pressure outdoor unit main
sensor are the PCB.
same.
YES
· The high pressure sensor is normal, and the
pressure detected with the PCB is also normal.
· The high pressure has really become high.
CHECK 1 Remove the causes by which the high

pressure has become high.
Note:
∗1. Make a comparison between the voltage of the
pressure sensor and that read by the pressure gauge.
(As to the voltage of the pressure sensor, make
measurement of voltage at the connector, and then
convert it to pressure. CHECK 12 )
∗2: Make measurement of voltage of the pressure sensor.
+5V Connector for high
pressure sensor (Red)
(4) Red
(3) Black High
pressure
(2) sensor
Micro-computer
A/D input (1) White
Make measurement of DC voltage

between these wires.
101
3.24 E4 Actuation of Low Pressure

Sensor
E4
Applicable Models

Error is generated when the low pressure is dropped
under specific pressure.
Supposed Causes
Abnormal drop of low pressure
Defective low pressure sensor
Stop valve is not opened.
102
Troubleshooting
Is stop valve NO
Open stop valve.
opened?
YES
Low
pressure at stop YES
due to error is Refrigerant
abnormal. shortage,
refrigerant
NO system clogging,
wiring and piping
wrong
connection, stop
Measure valve closed,
the voltage electronic
(VL) of connector expansion valve
pin No. (2) - (3) of fully close error.
YES
outdoor unit PCB. (∗1) Replace the low
Is the relationship pressure sensor.
between low
voltage and VL
normal?
NO
Replace the
outdoor unit
PCB.
Note:
∗1. Make measurement of voltage of the pressure sensor.
Outdoor unit PCB Connector for
+5V
low pressure
sensor (Blue)
Low pressure sensor
Red
GND Black
Micro-computer White
A/D input
CHECK 12 Make measurement of DC voltage

103
3.25 E4 Abnormal Suction

Pressure
E4
Applicable Models
VRV-WII, -WIII, III, III-S and III-Q Series

Abnormality is detected by the pressure value with the
low pressure sensor.

Error is generated when the low pressure drops while the
compressor is in operation.
Supposed Causes
Abnormal drop of low pressure
Clogged filter
104
Troubleshooting
Is NO
the stop valve Open the stop
open? valve.
YES
Mount a pressure gauge on the low pressure

service port.
Reset the operation using the remote controller,
and then restart the operation.
Are the
characteristics NO
of the low pressure Replace the low
sensor normal? pressure sensor.
(∗1)
YES
Service Checker
Connect the service checker to compare the “low
pressure” value checked with the Service Checker
and the actual measurement value by pressure
sensor (∗1).
Check if
the “low
pressure” value
and the actual NO
measurement value by Replace the
pressure sensor outdoor unit main
are the same. PCB.
YES
· The low pressure sensor is normal, and the
pressure detected with the PCB is also normal.
· The low pressure has really become low.
CHECK 2 Remove the causes by which the low

pressure has become low.
105
Note:
∗1. Make a comparison between the voltage of the
pressure sensor and that read by the pressure
gauge.
(As to the voltage of the pressure sensor, make
measurement of voltage at the connector, and then
convert it to pressure. CHECK 12 )
∗2. Make measurement of voltage of the pressure
sensor.
+5V
Connector for low pressure sensor
(Blue)
(4) Red
(3) Black Low

Micro-computer pressure
A/D input (2) White sensor
(1)
Make measurement of DC voltage

106
3.26 E5 Inverter Compressor Motor

Lock
E5
Applicable Models

Inverter PCB takes the position signal from UVWN line
connected between the inverter and compressor, and
detects the position signal pattern.

The position signal with 3 times cycle as imposed
frequency is detected when compressor motor operates
normally, but 2 times cycle when compressor motor
locks. When the position signal in 2 times cycle is
detected.
Supposed Causes
Compressor lock
High differential pressure
Incorrect UVWN wiring
Defective inverter PCB
Stop valve is not opened
107
Troubleshooting
Check the installation

conditions.
Is NO
open? valve.
YES
Is
the UVWN NO
Connect
wiring normal? correctly.
YES
Is high YES
differential pressure Remedy the
starting? cause.
NO
Check
and see
whether YES
compressor is short- Replace the
circuited or compressor.
ground.
NO
Are
inverter output NO
voltages the same for Replace the
3 phases? outdoor unit
inverter PCB.
YES
Does low
or high
pressure vary even YES
instantaneously when
restarting
compressor?
NO
Replace the
compressor.
108

E5
Applicable Models
VRVIII, III-S and III-Q Series

Inverter PCB takes the position signal from UVW line
connected between the inverter and compressor, and the
error is detected when any abnormality is observed in the
phase-current waveform.

This error will be output when the inverter compressor
motor does not start up even in forced startup mode.
Supposed Causes
Inverter compressor lock
Incorrect UVW wiring
109
Troubleshooting
Is the stop NO
Local factor
valve open? Open the stop
YES valve.
Are the
relay wires to the NO
Replace the
compressor connecting wires
correct? and then
YES securely connect
the connectors.
Is the
connection of NO
UVW phase order Ensure correct
correct? connection.
W
YES
U
Is the
Power OFF wiring the same NO V
as in the wiring Ensure correct
diagram. connection.
YES
The
insulation
resistance of the YES
compressor is low Replace the
(not more than compressor.
100kΩ).
NO
The
compressor coil YES
has disconnection
of wires.
NO
Restart the
compressor, and NO
Power ON then check whether or Conclude the
not the error work
There is a
recurs. possibility of
defective
YES pressure
equalizing.
A Check the
refrigerant
system.
110
Has the
compressor
started up at high YES
Defective
differential pressure pressure
(∗1)? equalizing
Check the
refrigerant
NO system.
Remove the connection
between the compressor
and inverter. Set the
power transistor check
mode ON using “Setting
mode (2)” of the outdoor
unit PCB.
Measure the inverter

Power ON output voltage (*2).
Note: Measurement
should be made while the
frequency is stable.
Check
if the inverter
output voltage NO
Replace the
between 3 phases is outdoor unit
within ± 5V. inverter PCB.
YES
Replace the
inverter
compressor.
Note:
∗1. Pressure difference between high pressure and low
pressure before starting.
∗2. The quality of power transistors/diode modules can
be judged by executing CHECK 4 .
111

E5
Applicable Models
VRV-WII and -WIII Series

Pick up the location signal using the inverter PCB from
the UVWN line connected between the inverter and the
compressor and detect location signal pattern.

In normal operation, location signal for a triple cycle of
frequency applied, while in locked operation, it is a
double cycle, and they are detected.
(Retry twice/60 minutes)
Supposed Causes
Inverter compressor lock
Incorrect UVWN wire connection
112
Troubleshooting
Is NO
opened? valve.
YES
Is the
UVWN wire NO
connection Connect
proper? properly.
YES
Is it a high
differential pressure YES
Eliminate the
at the time of causes.
startup? (∗1) The hot gas
bypass valve
may not be
NO opened.
Check it.
Restart operation after
resetting operation.
The
inverter NO
compressor operates Replace the
normally. compressor.
YES
Disconnect the connection
and the inverter and turn
on power transistor check
mode setting using
“Setting Mode 2” on the
outside unit PCB.
Measure inverter output

voltage.
Note: Take measurements
while frequency is
stable.
113
Inverter
output voltage
among 3 phases is
within ±5V for TL NO
Replace the
power supply and inverter PCB.
±10V for YL
power
supply.
YES
Replace the
inverter
compressor.
Note:
∗1. Difference in pressure between high and low
pressures before startup
∗2. The quality of the power transistor diode module can
be assessed also by means of measurement of
resistance between terminals.
114
3.27 E6 STD Compressor Motor

Overcurrent/Lock
E6
Applicable Models
VRVII, III and III-Q Series

Detects the overcurrent with current sensor.

Error is decided when the detected current value
exceeds the below mentioned value for 2 seconds.
Supposed Causes
Obstacles at the air outlet
Improper power voltage
Defective magnetic switch
Defective current sensor
115
Troubleshooting
Is NO
open? valve.
YES
Obstacle YES
exists around the air Remove the
outlet. obstacle.
NO
Is
the power NO
supply voltage Correct the
normal? power voltage.
YES
Is the NO
magnetic switch Replace the
normal? magnetic switch.
YES
Check the wiring from power supply ~ current
sensor ~ MgS ~ compressor
Is above NO
wiring correct? Correct wiring.
YES
Is
current NO
sensor correct? Replace the
corresponding
current sensor.
YES
Replace the
compressor.
116
3.28 E7 Outdoor Unit Fan Motor

Abnormality
E7
Applicable Models
VRVIII and III-Q Series

Detect an error based on the current value in the inverter
PCB (as for motor 2, current value in the fan PCB).
Detect an error for the fan motor circuit based on the
number of rotation detected by hole IC during the fan
motor operation.

Overcurrent is detected for inverter PCB or fan
inverter PCB
In the condition of fan motor rotation, the number of
rotation is below the fixed number for more than 6
seconds.
Supposed Causes
Defective fan motor
Defect or connection error of the connectors/ harness
between the fan motor and PCB
The fan can not rotate due to any foreign substances
entangled.
Clear condition: Continue normal operation for 5
minutes
117
Troubleshooting
Check in the monitor mode

Check fan motor (fan motor 1 or 2) corresponding
to error code “E7” in the monitor mode of outdoor
unit PCB.
Turn the power supply OFF and wait for 10 minutes.
Check if
any foreign YES
substances around Remove the
the fan. foreign
substances.
NO
Check the connection status of the connectors

{ Fan motor 1: relay connector or connectors of
compressor inverter PCB.
{ Fan motor 2: relay connector or connectors of
fan inverter PCB.
Check if YES
any connector is Insert the
disconnected. connector.
NO
Check the color of relay connectors

{ Fan motor 1: Both power supply wire and signal
wire are all white.
wire are red in the PCB side and white in the
motor side.
Relay
connectors YES
have any connection Correct the
error. connection of the
relay connectors.
NO
118
No
continuity of YES
fuse on the fan Replace the fan
inverter PCB. inverter PCB.
NO
Unable to
rotate the fan
manually with ease YES
when removing the Replace the
connector of the corresponding
fan motor. fan motor.
NO
Resistance
value between
the power supply YES
wire terminal of fan Replace the
motor and the motor corresponding
frame (metal) is fan motor.
1MΩ and
below.
NO
CHECK 16
Check fan motor
connector (power supply
wire)
The
resistance
value between
UVW phases of fan YES
motor is out of balance, Replace the
or short circuit corresponding
between UVW fan motor.
phases.
NO
B
119
CHECK 17
Check fan motor
connector (signal wire)
The
signal wire
short circuits YES
between Vcc and GND Replace the
and between UVW corresponding
and GND. fan motor.
NO
Put the power supply ON
to check the following
LED lamps.
1) HAP lamp on the
compressor PCB
2) HAP lamp on the fan
inverter PCB
HAP
lamp on the
fan inverter PCB
does not blink on the YES
condition, but the HAP Replace the fan
lamp on the inverter PCB.
compressor PCB
is blinking.
NO
Replace the fan
motor 2.
120

E7
Applicable Models
VRVIII-S Series

Detect an error based on the current value in the inverter
PCB (as for motor 2, current value in the fan PCB).
Detect an error for the fan motor circuit based on the
number of rotation detected by hole IC during the fan
motor operation.

Overcurrent is detected for inverter PCB or fan
inverter PCB
In the condition of fan motor rotation, the number of
rotation is below the fixed number for more than 6
seconds.
Supposed Causes
Defective fan motor
Defect or connect ion error of the connectors/ harness
between the fan motor and PCB
The fan can not rotate due to any foreign substances
entangled.
Clear condition: Continue normal operation for 5
minutes
121
Troubleshooting
Check in the monitor mode

4HP ~ 6HP class models have 2 fans.
Check fan motor (fan motor 1 or 2) corresponding
to error code “E7” in the monitor mode of outdoor
unit PCB.
Cut the power supply OFF and wait for 10 minutes.
Check if
any foreign YES
Remove the
substances around foreign
the fan. substances.
NO
Check the connection status of the connectors

{ Fan motor 1: Connector of PCB
{ Fan motor 2: Connector of PCB
Check if YES
any connector is Insert the
NO
Check the color of relay connectors

wire are all white.
wire are red in the PCB side and white in the
motor side.
Relay
connectors have YES
Correct the
any connection connection of the
error. relay connectors.
NO
A
122
No YES
continuity of fuse on Replace the PCB.
main PCB.
NO
Unable to
rotate the fan
manually with ease YES
Replace the
when removing the corresponding
connector of the fan motor.
fan motor.
NO
Resistance
value between
the power supply wire YES
terminal of fan motor and Replace the
the motor frame corresponding
(metal) is 1MΩ fan motor.
and below.
NO
CHECK 16
Check fan motor
connector (power supply
wire)
The
resistance
value between
UVW phases of fan YES
motor is out of balance, Replace the
or short circuit corresponding
between UVW fan motor.
phases.
NO
123
CHECK 17
Check fan motor
connector (signal wire)
The
signal wire
short circuits
between Vcc and YES
Replace the
GND and between corresponding
UVW and fan motor.
GND.
NO
Replace the
PCB.
124

E7
Applicable Models
VRVII-S Series

Error of fan motor system is detected according to the fan
speed detected by hall IC when the fan motor runs.

When the fan runs with speed less than a specified
one for 14.5 seconds or more when the fan motor
running conditions are met
When error is generated 4 times, the system shuts
down.
Supposed Causes
Defective fan motor
The harness connector between fan motor and PCB is
left in disconnected, or defective connector
Fan does not run due to foreign matters tangled
Clearing condition: Operate for 5 minutes (normal)
125
Troubleshooting
Connector of YES
fan motor is Connect the
NO
Is there
any obstacle YES
Remove the
around the fan? obstacle.
NO
Can the
fan be turned
smoothly with NO
hand after disconnect Replace the fan
the connector of motor of outdoor
fan motor? unit.
YES
CHECK 16
Check on connector of
fan motor (Power
supply cable)
CHECK 17
Check on pulse input of
position signal of fan
inverter PCB
Is the pulse NO
inputted? Replace the fan
motor of outdoor
YES unit.
Replace the
outdoor unit
PCB.
126

E7
Applicable Models
VRVII Series

Error of fan motor system is detected according to the fan
speed detected by hall IC when the fan motor runs.

When the fan runs with speed less than a specified
one for 15 seconds or more when the fan motor
running conditions are met
When connector detecting fan speed is disconnected
When error is generated 4 times, the system shuts
down.
Supposed Causes
Defective fan motor
The harness connector between fan motor and PCB is
left in disconnected, or defective connector
Fan does not run due to foreign matters tangled
Clearing condition: Operate for 5 minutes (normal)
127
Troubleshooting
Connector YES
of fan motor is Connect the
NO
Harness
connector
between
compressor inverter YES
PCB and fan inverter Connect the
PCB is harness
NO
Is
there any YES
obstacle around the Remove the
fan? obstacle.
NO
Can the fan

be turned
smoothly with hand NO
Replace the fan
after disconnect the motor of outdoor
connector of fan unit.
motor?
YES
CHECK 17
Check on pulse input of
position signal of fan
inverter PCB
128
Is the
LED (HAP) NO
on fan inverter PCB Replace the fan
blinking? inverter PCB.
YES
CHECK 16
Check on connector of
fan motor (Power supply
cable)
Are the
resistance
values between
phases of U, V, W NO
balanced? Is there any Replace the fan
short circuiting motor of outdoor
between phases unit.
of U, V, W?
YES
CHECK 17
Check on connector of fan
motor (Signal wire)
Is the
resistance
value between Vcc NO
and UVW, and GND Replace the fan
and UVW motor of outdoor
balanced? unit.
YES
Replace the fan
inverter PCB.
129
3.29 E9 Electronic Expansion Valve

Coil Abnormality
E9
Applicable Models

Check disconnection of connector
To be detected based on continuity existence of
electronic expansion valve coil

No current is detected in the common (COM [+]) when
power supply is ON.
Supposed Causes
Disconnection of connectors for electronic expansion
valve
130
Troubleshooting
Turn power supply OFF,

and turn power supply ON
again.
Return to YES
External factor
normal? other than error
(for example,
NO noise etc.).
Check the electronic expansion valve corresponding
to the error code “E9” in the monitor mode.
{ When Check 4 shows as follows:
→ Electronic expansion valve for
main use
{ When Check 4 shows as follows:
→ Electronic expansion valve for
subcooling Master unit
{ Explanation of “ ” Slave unit 1
Slave unit 2
System
The
connector of
outdoor unit PCB for NO
Ensure correct
electronic expansion connection.
valve is
connected.
YES
The coil
resistance of NO
electronic expansion Replace the
valve is normal. electronic
(∗1) expansion valve
coil.
YES
Replace the
outdoor unit
PCB.
131
Note:
∗1. Make measurement of resistance between the
connector pins, and then make sure the resistance
falls in the range of 40 to 50Ω.
(Orange) 1
(Red) 2
Measuring points Judgement criteria
(Yellow) 3 1-6
2-6
(Black) 4 40~50Ω
3-6
5 4-6
COM[+] (Gray) 6
132

E9
Applicable Models
VRVII, -WII, -WIII and II-S Series

Check disconnection of connector
Check continuity of electronic expansion valve coil

Error is generated under no common power supply when
the power is ON.
Supposed Causes
Defective outside unit PCB
Defective connecting cable
133
Troubleshooting
Turn power supply OFF,

and turn power supply ON
again.
Return to YES
External factor
normal? other than error
NO (for example,
noise etc.).
Electronic
expansion valve is NO
connected to outside After connecting,
unit PCB. turn the power
OFF and then
back ON again.
YES
Normal
when coil check NO
(∗1) of the electronic Replace the
expansion valve is electronic
checked. expansion valve
coil.
YES
The
relay cable is YES
short-circuited or Replace the relay
disconnected. cable.
NO
Replace the
outside unit PCB.
Note:
∗1. Coil check method for the electronic expansion valve
coil
Discount the electronic expansion valve from the
PCB and check the continuity between the connector
pins.
134
(Normal)
Pin No. 1. White 2. Yellow 3. Orange 4. Blue 5. Red 6. Brown
1. White × { × { ×
Approx. Approx.
300Ω 150Ω
2. Yellow × { × {
Approx. Approx.
300Ω 150Ω
3. Orange × { ×
Approx.
150Ω
4. Blue × {
Approx.
150Ω
5. Red ×
6. Brown
{: Continuity
×: No continuity
(1) White
White (1) (2) Yellow

φ1
Red (5) M
φ3 (3) Orange
Orange (3)
(4) Blue
φ2 φ4
Yellow Brown Blue (5) Red

(2) (6) (4)
(6) Brown
135
3.30 F3 Abnormal Discharge Pipe

Temperature
F3
Applicable Models

Abnormality is detected according to the temperature
detected by the discharge pipe thermistor.

When the discharge pipe temperature rises to an
abnormally high level
When the discharge pipe temperature rises suddenly
Supposed Causes
Defective discharge pipe thermistor
Defective connection of discharge pipe thermistor
136
Troubleshooting
Connect the service

checker.
Press reset and start
operation again.
Check
if discharge
pipe thermistor NO
Replace the
property is normal. discharge pipe
(∗1) thermistor.
YES
Service Checker
Connect the service checker to compare the
temperature of discharge pipe by using service
checker with actual measurement value of
discharge pipe thermistor CHECK 11 .
Check if
temperature of
discharge pipe by
using service checker NO
is the same with actual Replace the
measurement value outdoor unit main
of discharge pipe PCB.
thermistor.
YES
· Discharge pipe thermistor is normal and the
temperature detection of the main PCB is also
normal.
· Actually the temperature of discharge pipe is high.
CHECK 3 Remove the factor of overheat

operation.
137
Note:
∗1. Compare the resistance value of discharge pipe
thermistor and the value based on the surface
thermometer.
138

F3
Applicable Models


Supposed Causes
139
Troubleshooting
Connect the Service

Checker.
Restart operation after
resetting operation.
Are
discharge
pipe thermistor NO
Replace the
characteristics discharge pipe
normal? thermistor.
(∗1)
YES
Is PCB NO
detection temperature Replace the main
normal? PCB.
(∗2)
YES
· The discharge pipe thermistor is normal and the
main PCB temperature detection is also normal.
· In fact, discharge pipe temperature is rising.
CHECK 3
Note:
∗1. Compare the resistance values of the discharge pipe
thermistor with measurements of a surface
thermometer.
(For temperature and resistance characteristics of a
thermistor, refer to P.371.)
∗2. Compare the discharge pipe temperature checked
by the Service
Checker with the resistance of the thermistor (refer to
∗1).
140

F3
Applicable Models


Supposed Causes
141
Troubleshooting
Discharge pipe YES

temperature is 115˚C Refrigerant
or higher. shortage,
compression
defect, etc.
NO Defective
refrigerant
system.
Are the
characteristics of
the discharge pipe NO
thermistor normal? Replace the
discharge pipe
CHECK 11 thermistor.
YES
Replace the
outdoor unit
PCB.
142
3.31 F6 Refrigerant Overcharged

F6
Applicable Models

Excessive charging of refrigerant is detected by using the
outdoor air temperature, heat exchanger deicer
temperature and liquid pipe temperature during check
operation.

When the amount of refrigerant, which is calculated by
using the outdoor air temperature, heat exchanging
deicer temperature and liquid pipe temperature during
check operation, exceeds the criteria.
Supposed Causes
Refrigerant overcharge
Disconnection of outdoor air thermistor
Disconnection of heat exchanger deicer thermistor
Defective liquid pipe thermistor
143
Troubleshooting
Check the mounting

condition of the outdoor
air thermistor, heat
exchanger deicer
thermistor and liquid
pipe thermistor in the
piping.
Are
the above NO
thermistor installed Install the
on pipes thermistor
correctly? correctly.
YES
Remove the outdoor air
thermistor, heat
exchanger deicer
thermistor and the liquid
pipe thermistor from the
outdoor unit PCB and
measure resistance with
a tester.
Is the
characteristic of
the above thermistor NO
normal? Replace the
thermistor.
CHECK 11
YES
Rectify the
overcharge of
refrigerant.
144

F6
Applicable Models

Detect excessive charging of refrigerant using suction
pipe temperature and subcooling heat exchanger outlet
temperature during check operation.

When the suction pipe temperature and the subcooling
heat exchanger outlet temperature during check
operation drop and become below the evaporation
temperature
Supposed Causes
Excessive refrigerant charging
Suction pipe thermistor removed
Subcooling heat exchanger outlet thermistor removed
145
Troubleshooting
Check the mounting

condition of the suction
pipe thermistor and the
subcooling heat
exchanger outlet
thermistor temperature
sensor mounted to
piping.
Is the
thermistor NO
mounted properly? Mount the
thermistor
properly before
operation.
YES
Remove the suction
pipe thermistor and the
subcooling heat
exchanger outlet
thermistor from the
outside unit PCB and
measure the resistance
with a tester.
Does it NO
function normally? Replace the
thermistor if it
functions
YES abnormally
before operation.
Carry out check
operation again.
Does the NO
error code "F6" Continue the
repeat? operation.
YES
• There is a possibility that there are other causes
of refrigerant overfilling.
CHECK 5
146

F6
Applicable Models
VRVII Series

Refrigerant overcharge is detected from suction pipe and
subcooling heat exchanger gas pipe temperature during
check operation.

When the suction pipe and subcooling heat exchanger
gas pipe temperature is lower than evaporating
temperature during check operation.
Supposed Causes
Refrigerant overcharge
Disconnection of the receiver gas pipe thermistor
Troubleshooting
Are the
suction pipe
and subcooling heat NO
exchanger gas pipe Install the
thermistor installed thermistor
on pipes correctly.
correctly?
YES
Is the
characteristic
of the suction pipe
and subcooling heat NO
Replace the
exchanger gas pipe thermistor.
thermistor
normal?
YES
Refrigerant
overcharged.
147
3.32 H3 High Pressure Switch

System Abnormality
H3
Applicable Models
VRVIII-Q

The protection device circuit checks continuity in the high
pressure switch.

When there is no continuity in the high pressure switch
during the compressor stops operating.
Supposed Causes
Broken of high pressure switch harness
Defective connection of high pressure switch
connector
Broken of lead wire
148
Troubleshooting
Is the
protection HPS
connector correctly NO
connected to the Connect it
outdoor unit correctly.
PCB?
YES
Wait for 10 minutes after
unit stops, then check the
following.
Is there
continuity at the NO
control and protection Replace the high
high pressure pressure switch
switch? where there is no
continuity.
YES ∗ If normal, the
resistance will
be 10Ω or less.
Is there a
disconnection or YES
insulation failure at Replace the
the compressor compressor.
coil? ∗ If there is a
compressor
NO error, there is
the possibility
that the INV.
PCB and
outdoor unit
PCB have been
damaged.
Check that
each of these
PCBs is
normal.
Is there NO
continuity at the lead Replace the lead
wire? wire.
YES
Replace the sub
PCB.
149
3.33 H7 Outdoor Unit Fan Motor

Signal Abnormality
H7
Applicable Models

Detection of abnormal signal from fan motor.

In case of detection of abnormal signal at starting fan
motor.
Supposed Causes
Defective fan motor signal (circuit error)
Broken, short circuited or disconnection connector of
fan motor connection cable
Defective fan Inverter PCB
150
Troubleshooting
Check the fan motor corresponding to the error code “H7” in the
monitor mode.
When check 3 shows as follows:
→ Fan motor 1 (M1F)
When check 3 shows as follows:
→ Fan motor 2 (M2F)
Identify outdoor unit based on Check 4.
Explanation for “ ” Master unit

Slave unit 1
Slave unit 2
System
Turn the power supply

OFF.
Check if
signal wire
connector for the NO
Ensure correct
corresponding fan the connection.
motor is
normal.
YES
A
151
Check the connector of

the fan motor (∗1).
Check if the
resistance of the
fan motor lead wire NO
between Vcc and UVW Replace the fan
and between GND motor.
and UVW are
balanced.
YES
Replace the
inverter PCB.
zFor fan motor
1: replace the
inverter PCB
zFor fan motor
2: replace the
fan inverter
PCB
Note:
∗1. Check procedure for fan motor connector
(1) Power OFF the fan motor.
(2) Remove the connector on the PCB to measure the
following resistance value.
Judgement criteria: resistance value between each
phase is within ±20%
Connector for signal wires.
X2A
5 Gray GND
4 Pink Vcc
Measure the
resistance
3 Orange W between Vcc-
UVW and
GND-UVW.
2 Blue V
1 Yellow U
152

H7
Applicable Models
VRVII Series

Detection of abnormal signal from fan motor.

In case of detection of abnormal signal at starting fan
motor.
Supposed Causes
Abnormal fan motor signal (circuit error)
Broken, short or disconnection connector of fan motor
connection cable
Defective fan Inverter PCB
153
Troubleshooting
Turn power OFF.
Is the
fan motor
connector NO
connected to PCB for Connect
fan inverter correctly.
correctly?
YES
Check connector of fan

motor.
(∗1)
The
resistance
of fan motor read
wire connector pins NO
Replace the fan
between Vcc-UVW motor.
and GND-UVW
balanced?
YES
Replace the fan
inverter PCB.
∗1: Disconnect connector and measure the following

resistance.
5 Gray GND
4 Pink Vcc
Measure the
resistance
3 Orange W between Vcc-
UVW and
GND-UVW.
2 Blue V
1 Yellow U
154
3.34 H9 Outdoor Air Thermistor

Abnormality
H9
Applicable Models

Error is detected from the temperature detected by the
outdoor air thermistor.

When the outdoor air thermistor has short circuit or open
circuit.
Supposed Causes
Defective thermistor connection
Defective thermistor for outdoor air
155
Troubleshooting
Confirm which thermistor

is abnormal using outdoor
unit "monitor mode".
Connector is NO
connected to outdoor Connect the
unit PCB. connector and
turn ON again.
YES
Resistance
is normal when
measured after
thermistor from the Replace the
outdoor unit thermistor.
PCB.
CHECK 11
YES
Replace the
outdoor unit
PCB.
156

H9
Applicable Models

The abnormal detection is based on current detected by
current sensor.

When the outdoor air temperature sensor has short
circuit or open circuit.
Supposed Causes
Defective outdoor air thermistor
157
Troubleshooting
Connector is NO
turn ON again.
YES
Resistance
is normal when
measured after
outdoor unit PCB. thermistor.
CHECK 11
YES
Replace the
outdoor unit
PCB.
The alarm indicator is displayed when the fan only is
being used also.
158
3.35 HJ Water System Error

HJ
Applicable Models

Detect abnormalities using the thermistor on the side
of the heat exchanger gas.
Detect turned OFF interlock circuit.
(When interlock setting is provided.)

When temperature on the heat exchanger gas side
drops remarkably with the smallest operation step of
the compressor
With interlock setting provided, when interlock circuit
is turned OFF.
Supposed Causes
Clogged water piping system
Insufficient heat exchanger water
Dirty heat exchanger
Disconnected connector
Defective thermistor on the heat exchanger gas side
159
Troubleshooting
Clogged
water piping
system (mixing in of YES
foreign particles, Remove the clog.
solenoid valve
for water
use)
NO
Is the
amount of
water of heat NO
exchanger 50 Secure the
l/minute or enough water.
more?
YES
Is the heat YES

exchanger dirty? Clean the heat
exchanger.
NO
Is the
connection
between the
thermistor on the NO
heat exchanger gas side Connect the
and the low connector
pressure sensor properly.
proper?
YES
160
Are
characteristics
of the thermistor on
the heat exchanger gas NO
Replace the
side and the low thermistor/sensor
pressure sensor if any of its
normal? characteristics
(∗1) are abnormal.
YES
Disconnect the
connection between the
compressor and the
inverter and turn ON the
mode setting using
“Setting Mode 2” on the
outside unit PCB.
Measure the output

voltage of the
inverter.(∗2)
Note: Take
measurements
while frequency is
stable.
The
output
voltage
among three NO
phases is within ±5V Replace the
for TL power supply inverter PCB.
and ±10V for Y1,
YL power
supply.
YES
Replace the
outside unit main
PCB.
∗1: For thermistor/sensor characteristics, refer to P.369.
∗2: The quality of the power transistor diode module can
be assessed by means of measurement of
resistance between terminals (Refer to P.354).
161
3.36 J1 High Pressure Sensor

Abnormality
J1
Applicable Models
VRVIII-Q Series

Error is detected from the pressure measured with high
pressure sensor.

When the high pressure sensor is short-circuit or open
circuit.
Supposed Causes
Connection of low pressure sensor with wrong
connection.
Defective outdoor unit PCB.
Defective connection of high pressure sensor
162
Troubleshooting
1. Set the high pressure

gauge.
2. Connect the checker
for VRV.
Are the
characteristics
of the high
pressure sensor
normal? (Make a NO
comparison between the Replace the high
voltage pressure sensor.
characteristics and
the gauge
pressure.)
YES
If the
PCB
pressure
detection
normal? (Make a
comparison between NO
Replace the
the checker pressure outdoor unit sub
data and the voltage PCB.
characteristics.)
YES
Reset the operation, and

then restart the outdoor
unit.
163
Are the
sensor pressure sensor.
normal?
YES
Replace the
outdoor unit sub
PCB.
164
3.37 J2 Current Sensor

Abnormality
J2
Applicable Models

Error is detected according to the current value detected
by current sensor.

When the current value detected by current sensor
becomes 5A or lower, or 40A or more during standard
compressor operation.
Supposed Causes
165
Troubleshooting
Check the current sensor corresponding to the error code “J2” in the
monitor mode.
{ Check 4 shows as follows:
→ Current sensor for constant rate compressor 1
{ Check 4 shows as follows:
→ Current sensor for constant rate compressor 2
{ Explanation for “ ”
Master unit
Slave unit 1
Slave unit 2
System
Is the
connector for
current sensor NO
unit PCB? connector, and
operate the unit
again.
YES
Are
the current
sensors inversely YES
connected to 2 STD Correct the
compressors? connections
between the
current sensors
and the STD
NO compressors.
Applicable YES
compressor coil wire Replace the
is broken. compressor.
NO
Is the
current
sensor mounted on NO
Mount the
the T-phase and R- current sensor
phase wire? correctly, and
operate the unit
YES again.
Replace the
current sensor or
outdoor unit
PCB.
166

J2
Applicable Models
VRVII Series

Error is detected according to the current value detected
by current sensor.

When the current value detected by current sensor
becomes 5A or lower, or 40A or more during standard
compressor operation.
Supposed Causes
Troubleshooting
Is the
connector for
current sensor NO
unit PCB? connector, and
operate unit
again.
YES
Is the
current sensor NO
mounted on the T- Mount the
phase wire? current sensor
correctly, and
operate unit
YES again.
Replace the
current sensor
and outdoor unit
PCB.
167
3.38 J3 Discharge Pipe Thermistor

Abnormality
J3
Applicable Models
All outdoor unit series

Error is detected from the temperature detected by
discharge pipe thermistor.

When a short circuit or an open circuit in the discharge
pipe thermistor is detected.
Supposed Causes
Defective thermistor for outdoor unit discharge pipe
168
Troubleshooting
Confirm which discharge
pipe thermistor is
abnormal using outdoor
Connector
is connected to NO
Connect the
outdoor unit PCB. connector and
turn ON again.
YES
Resistance
is normal when
measured after
Replace the
thermistor from the thermistor.
outdoor unit PCB.
CHECK 11
YES
Replace the
outdoor unit
PCB.
The alarm indicator is displayed when the fan is being

used also.
169
3.39 J4 Heat Exchanger Gas Pipe

Thermistor Abnormality
J4
Applicable Models

Error is detected according to the temperature detected
by heat exchanger gas pipe thermistor.

When the heat exchanger gas pipe thermistor is short
circuited or open.
Supposed Causes
Defective heat exchanger gas pipe thermistor
170
Troubleshooting
Is the
connector
for heat
exchanger gas pipe NO
thermistor connected Connect the
to outside unit connector and
PCB? operate unit
again.
YES
Is the
resistance
measured after
removing the NO
thermistor from outside Replace the
unit PCB normal? thermistor.
CHECK 11
YES
Replace the
outside unit PCB.
171
3.40 J5 Suction Pipe Thermistor

Abnormality
J5
Applicable Models
All outdoor unit models

suction pipe thermistor.

When a short circuit or an open circuit in the suction pipe
thermistor is detected.
Supposed Causes
Defective thermistor for outdoor unit suction pipe
172
Troubleshooting
Connector is NO
turn ON again.
YES
Resistance
is normal when
measured after
outdoor unit thermistor.
PCB.
CHECK 11
YES
Replace the
outdoor unit
PCB.
173
3.41 J6 Outdoor Unit Heat

Exchanger Thermistor
Abnormality
J6
Applicable Models
VRVII, II-S, III, III-S and III-Q Series

outdoor unit heat exchanger thermistor.

When a short circuit or an open circuit in the heat
exchanger thermistor is detected.
Supposed Causes
Defective thermistor for outdoor unit coil
174
Troubleshooting
Connector is NO
turn ON again.
YES
Resistance
is normal when
measured after
indoor unit PCB. thermistor.
CHECK 11
YES
Replace the
outdoor unit
PCB.
175
3.42 J7 Liquid Pipe Thermistor

Abnormality
J7
Applicable Models
VRVII, -WII, III, -WIII, III-S and III-Q Series

by liquid pipe thermistor.

When the liquid pipe thermistor is short circuited or open
circuited.
Supposed Causes
Defective liquid pipe thermistor
Defective outdoor (outside) unit PCB
176
Troubleshooting
Is the
connector for
liquid pipe NO
thermistor connected to Connect the
outdoor (outside) connector and
unit PCB? turn ON again.
YES
Is the
resistance
measured after
removing the NO
thermistor from outdoor Replace the
(outside) unit PCB thermistor.
normal?
CHECK 11
YES
Replace the
outdoor (outside)
unit PCB.
177
3.43 J8 Thermistor System

Abnormality
J8
Applicable Models
VRVIII-Q Series

by each individual thermistor.

When thermistor is disconnected or short-circuited during
operation
Supposed Causes
Defective thermistor
Defective connection of connector
Defective outdoor unit PCB (control PCB)
178
Troubleshooting
Check connectors for
connection.
NO
Normal? Connect
correctly.
YES
Remove thermistor from
outdoor unit PCB, then
measure the resistance
using a tester.
NO
Normal? Replace the
thermistor.
YES
Replace the
outdoor unit
control PCB.
179
3.44 J9 Subcooling Heat

Exchanger Gas Pipe
J9
Applicable Models

by subcooling heat exchanger gas pipe thermistor.

When the subcooling heat exchanger gas pipe thermistor
is short circuited or open circuited.
Supposed Causes
Defective subcooling heat exchanger gas pipe
thermistor
180
Troubleshooting
Is the
connector for
subcooling heat
exchanger gas pipe NO
Connect the
thermistor connected connector and
to outdoor unit turn ON again.
PCB?
YES
Is the
resistance
measured after
removing the NO
thermistor from outdoor Replace the
unit PCB normal? thermistor.
CHECK 11
YES
Replace the
outdoor unit
PCB.
181
3.45 JA High Pressure Sensor

Abnormality
JA
Applicable Models

Error is detected from the pressure detected by the high
pressure sensor.

When the high pressure sensor is short circuit or open
circuit.
Supposed Causes
Defective high pressure sensor system
connection.
Defective outdoor unit PCB.
Defective connection of high pressure sensor
182
Troubleshooting
Confirm which high

pressure sensor is
1.Set the high pressure

gauge upright.
2.Connect the checker
for VRV to the gauge.
Are the
characteristics
of the high
pressure sensor
normal? (Make a NO
comparison between the Replace the high
characteristics (∗1)
and the gauge
pressure.)
YES
Is
the
PCB
pressure
detection normal?
(Make a comparison NO
between the checker Replace the
pressure data and outdoor unit main
the voltage PCB.
characteristics
(∗1).)
YES
183

unit.
Are the
normal?
YES
Replace the
outdoor unit main
PCB.
Note:
∗1. Voltage measurement point

high pressure
sensor
High pressure sensor
Red
GND Black
A/D input
CHECK 12 Measure DC voltage here.
184
3.46 JA Discharge Pipe Pressure

Sensor Abnormality
JA
Applicable Models
VRVII, II-S, -WII and -WIII Series

Error is detected from the pressure detected by the high
pressure sensor.

When the discharge pipe pressure sensor is short circuit
or open circuit.
Supposed Causes
Defective high pressure sensor system
connection.
Defective outdoor (outside) unit PCB.
185
Troubleshooting
The
high pressure
sensor is connected NO
Connect the high
to outdoor (outside) pressure sensor
unit PCB. and turn ON
again.
YES
The
relationship
between the ∗1
VH and high
pressure is normal
(∗2) when voltage is YES
measured between Replace the
connector pins (1) outdoor (outside)
unit PCB.
and (3) of outdoor
(outside) unit
PCB
(∗1).
NO
Replace the high
pressure sensor.
186
∗1: Voltage measurement point
Outdoor (outside) Connector for

unit PCB high pressure
sensor
High pressure sensor

Red
GND Black
A/D input
187
3.47 JC Low Pressure Sensor

Abnormality
JC
Applicable Models

Error is detected from pressure detected by the low
pressure sensor.

When the low pressure sensor is short circuit or open
circuit.
Supposed Causes
Connection of high pressure sensor with wrong
connection
Defective connection of low pressure sensor
188
Troubleshooting
Confirm which low

pressure sensor is
1.Set the low pressure

gauge upright.
2.Connect the checker
for VRV to the gauge.
Are the
characteristics
of the low
pressure sensor
normal? (Make a NO
comparison between the Replace the low
characteristics and
the gauge
pressure.)
YES
Is the
PCB
pressure
detection normal?
(Make a comparison NO
between the checker Replace the
pressure data and outdoor unit main
the voltage PCB.
characteristics
(∗1).)
YES
A
189

unit.
Are the
the low pressure Replace the low
normal?
YES
Replace the
outdoor unit main
PCB.
Note:
∗1. Voltage measurement point

low pressure
Low pressure sensor
sensor
4 Red
GND
3 Black
Micro-computer 2 White
A/D input
1
190
3.48 JC Suction Pipe Pressure

Sensor Abnormality
JC
Applicable Models

Error is detected from pressure detected by low pressure
sensor.

When the suction pipe pressure sensor is short circuit or
open circuit.
Supposed Causes
Defective low pressure sensor system
Connection of high pressure sensor with wrong
connection.
Defective outdoor (outside) unit PCB.
191
Troubleshooting
The low
pressure sensor is NO
connected to outdoor Connect low
(outside) unit pressure sensor
PCB. property and
restart system.
YES
The
relationship
between the ∗1
VH and low
pressure is normal
(∗2) when voltage is YES
measured between Replace the
connector pins (2) and outdoor (outside)
(3) of outdoor unit PCB A1P.
(outside) unit
PCB (A1P)
(∗1).
NO
Replace the low
pressure sensor.
192
Note:
∗1: Voltage measurement point
Outdoor (outside) Connector for

unit PCB low pressure
Low pressure sensor

sensor
Red
GND Black
A/D input
CHECK 12 Measure voltage here.
193
3.49 L1 Inverter PCB Abnormality

L1
Applicable Models
VRVIII Series

Error is detected based on the current value during
waveform output before starting compressor.
Error is detected based on the value from current sensor
during synchronous operation when starting the unit.

Overcurrent flows during waveform output.
Defective current sensor during synchronous operation.
IPM failure.
Supposed Causes
Inverter PCB
z IPM failure
z Current sensor failure
z Drive circuit failure
194
Troubleshooting
Turn OFF the power

supply once, and then
check the compressor
lead wires.
Do
the lead
wires have any YES
disconnection, broken Replace the lead
wire, short circuit, wires.
or ground
fault?
NO
Turn ON the power

supply again.
Does
the power YES
supply normally It is supposed
come back that the error
ON? results from
external causes
NO other than
failures (e.g.
Is the exogenous
single system NO noises or
applied to the Multi system thunder).
outdoor unit?
While in monitor mode,
YES check the outdoor unit
Single system concerned.
While in monitor mode,
check whether the system
is right-hand (service
monitor PCB 1) or left-
hand (service monitor
PCB 3).
195
CHECK 4 NO
Check if the power
transistor is
normal.
Check if
YES insulation
resistance of the NO
Replace the
compressor is compressor and
100kΩ or compressor
more. inverter PCB at
the same time.
YES
Replace the
CHECK 4 inverter PCB.
Check if the power NO
transistor of the fan Replace the
driver is compressor
normal. inverter PCB and
fan inverter PCB.
YES
Replace the
inverter PCB.
196

L1
Applicable Models
VRVIII-S Series

Error is detected based on the current value during
waveform output before starting compressor.
Error is detected based on the value from current sensor
during synchronous operation when starting the unit.

Overcurrent flows during waveform output.
Error of current sensor during synchronous operation.
IPM failure.
Supposed Causes
Main PCB
z IPM failure
z Drive circuit failure
197
Troubleshooting
Turn OFF the power

supply once, and then
check the compressor
lead wires.
Do
the lead
wires have any YES
disconnection, broken Replace the lead
wire, short circuit, wires.
or ground
fault?
NO
Turn ON the power

supply again.
Does
the power YES
ON? results from
external causes
NO other than
failures (e.g.
exogenous
CHECK 4 NO noises or
Check if the power thunder).
transistor is
normal.
Check if
YES insulation
Replace the
compressor is outdoor unit main
100kΩ and PCB at the same
above. time.
YES
Replace the
A outdoor unit main
PCB.
198
CHECK 4
driver is outdoor unit main
normal. PCB.
YES
Replace the
outdoor unit main
PCB.
199

L1
Applicable Models
VRVIII-Q Series

Detect error by current value during waveform output
before compressor startup.
Detect error by current sensor value during
synchronized operation at the time of startup.

When overcurrent is detected at the time of waveform
output before operating the compressor
When the current sensor error during synchronized
operation
When overvoltage occurs in IPM
Supposed Causes
z IPM failure
z Defective drive circuit
200
Troubleshooting
Turn OFF the power

supply once, and turn ON
again.
Does
the power YES
ON? results from
external causes
NO other than
failures (e.g.
exogenous
CHECK 4 NO noises or
Check if the power thunder).
transistor is
normal.
Is the
YES insulation NO
resistance of the Replace the
compressor 100kΩ compressor and
or more? compressor
inverter PCB at
the same time.
YES
Replace the
inverter PCB.
CHECK 4
driver is compressor
normal. inverter PCB and
fan inverter PCB.
YES
Replace the
inverter PCB.
201
3.50 L4 Inverter Radiation Fin

Temperature Rise
Abnormality
L4
Applicable Models
VRVIII Series

Fin temperature is detected by the thermistor of the
radiation fin.

When the temperature of the inverter radiation fin
increases 82°C or more.
Supposed Causes
Actuation of radiation fin thermal
Defective radiation fin thermistor
202
Troubleshooting
The
radiation
fin of the inverter YES
PCB concerned Defective
exceeded a radiation fin from
temperature the power unit
of 82˚C. • Blocked air
suction port
NO • Stained
radiation fin
Turn OFF the power • High outdoor air
supply, and then make temperature
measurement of • Fan propeller
resistance of the for damage
radiation fin thermistor.
Is the
thermistor NO
resistance normal? Replace the
CHECK 11 thermistor.
YES
Connect and disconnect

the connector for the
radiation fin thermistor,
and then properly
connect it.
Does
the error
recur when the YES
power supply turns ON Replace the
to start the compressor
compressor? inverter PCB.
NO
203
Continue operation.
z It is supposed
that the radiation
fin temperature
became high due
to some field
factors. In this
connection, check
the following
points:
• Stained
radiation fin
• Airflow
obstructed with
dirt or foreign
matters
• Damage to fan
propeller
• Too high
outdoor air
temperature
204

L4
Applicable Models
VRVII, -WII, II-S, -WIII, III-S and III-Q Series

Fin temperature is detected by the thermistor of the
radiation fin.

When the temperature of the inverter radiation fin
increases 96°C or more.
Supposed Causes
Actuation of fin thermal
205
Troubleshooting
Temperature YES
of the radiation fin Defective power
rises. Actuates at unit radiation.
min. 96 ˚C • Intake port is
clogged
NO • Radiation fin is
dirty
Measure the resistance • Outdoor air
of the radiation fin temperature is
thermistor. high
Resistance
check of the radiation Abnormal
fin thermistor Replace the
thermistor.
CHECK 11
Normal
Is reset NO
possible? Replace the
inverter PCB
YES
Reset and
operate the unit.
206

Inverter Compressor
L5
Applicable Models
VRVIII Series

Error is detected from current flowing in the power
transistor.

When an excessive current flows in the power transistor.
(Instantaneous overcurrent also causes activation.)
Supposed Causes
Defective compressor coil (disconnected, defective
insulation)
Compressor startup error (mechanical lock)
207
Troubleshooting
Compressor inspection
Is NO
open? valve.
YES
Check if
the compressor NO
Replace the
lead wires are compressor lead
normal. wires.
YES
Check
if the wiring NO
and connection to the Correct the
compressor are wiring and
normal. connection.
YES
Power OFF
Insulation
resistance of YES
the compressor is Replace the
100 kΩ or inverter
below. compressor.
NO
Compressor YES
coils are Replace the
disconnected. inverter
compressor.
NO
CHECK 4
Check if the NO
Replace the
power transistor is inverter PCB.
normal.
YES
A
208
Failure
occurs again after NO
Continue the
restarting the
unit.
YES
(
operation.
Momentary
power failure is
(
possible.
Replace the
inverter
compressor.
209

L5
Applicable Models

transistor.

When an excessive current flows in the power transistor.
(Instantaneous overcurrent also causes activation.)
Supposed Causes
Defective compressor coil (disconnected, defective
insulation)
Compressor startup error (mechanical lock)
210
Troubleshooting
Compressor inspection
The
compressor's coil YES
is disconnected or the Replace the
insulation is compressor.
defective.
NO
and inverter. Make the
mode setting ON by
service mode.
Inverter
output
voltage check
Inverter output
voltage is not
balanced. (Normal if
within ±10V for Y1, YL YES
Replace the
power supply and ±5V inverter unit.
for TL power supply)
Must be measured
when frequency
is stable.
NO
A
211
There is YES
instantaneous Correct the
power drop. power supply.
NO
Compressor
inspection
Inspect
according to the
diagnosis
procedure for
odd noises,
vibration and
operating status
of the
compressor.
Higher voltage than actual is displayed when the inverter

output voltage is checked by tester.
212

Inverter Compressor
L8
Applicable Models
VRVIII Series

Error is detected by current flowing in the power
transistor.

When overload in the compressor is detected
For 460V units
(1) 19.0A and over continues for 5 seconds.
(2) 16.1A and over continues for 260 seconds.
For 230V units
(1) A current of 33.5A or more continues for a period of
consecutive 5 sec.
(2) A current of 27.6A or more continues for a period of
consecutive 260 sec.
Supposed Causes
Compressor overload
Compressor coil disconnected
Disconnection of compressor
213
Troubleshooting
Output current check
Is NO
open? valve.
YES
Check if the NO
compressor lead wires Replace the
are normal. compressor lead
wires.
YES
Check
if the wiring NO
and connection to the Correct the
compressor are wiring and
normal. connection.
YES
Power OFF
Insulation
resistance of YES
the compressor is Replace the
100 kΩ or inverter
below. compressor.
NO
Compressor YES
coils are disconnected. Replace the
inverter
compressor.
NO
CHECK 4
NO
Check if the power Replace the
transistor is inverter PCB.
normal.
YES
Connect the compressor
lead wires then restart
the operation.
214
Error
code “L8” is NO
displayed again. Continue the
operation.
YES
Check if
the pressure
difference between
high pressure and low NO
Defective
pressure before pressure
restarting is equalizing in the
0.2MPa or refrigerant circuit.
below.
YES
Inspection of the
compressor.
215

L8
Applicable Models

Error is detected by current flowing in the power
transistor.

When overload in the compressor is detected.
Supposed Causes
Compressor overload
Compressor coil disconnected
216
Troubleshooting
Output current check
The
secondary
current of the
inverter is higher
than 16.5A (Y1, YL YES
power supply) and Compressor
25.1 A (TL power overload
supply) for Inspection of the
each compressor and
phase. refrigerant
system is
required.
NO
Compressor
inspection. The YES
compressor's coil is Replace the
disconnected. compressor.
NO
mode setting ON by
service mode.
217
Inverter
output
voltage check
Inverter output
voltage is not
balanced. (Normal if NO
within ±10V for Y1, YL Replace the
power supply and ±5V inverter PCB.
for TL power supply)
Must be measured
when frequency
is stable.
YES
After
turning ON NO
Reset and
again, "L8" blinks restart.
again.
YES
Compressor
inspection
Inspect
according to the
diagnosis
procedure for
odd noises,
vibration and
operating status
of the
compressor.

218
3.53 L9 Inverter Compressor

Startup Failure
L9
Applicable Models
VRVIII Series

Detect the failure based on the signal waveform of the
compressor.

Starting the compressor does not complete.
Supposed Causes
Wiring connection error to the compressor
Large pressure difference before starting the
compressor
219
Troubleshooting
Check
if it is the first NO
time to start after B
installation.
YES
Check
if a right NO
amount of refrigerant Charge a right
is charged. amount of
refrigerant.
YES
Check
if the stop NO
Open the stop
valve is open. valve.
YES
Refrigerant
is melting in
refrigerant oil. (The YES
unit is out of power Cancel the
supply for more melting state of
than 6 hours.) refrigerant.
NO
Check if
the insulation
Cancel the
compressor is more melting state of
than 100kΩ. refrigerant.
YES
A
220
Check if the
compressor lead YES
wires are Fix the
disconnected. compressor lead
wire.
NO
Correct the
wiring then
supply power to
restart.
221
Refrigerant
is melting in
refrigerant oil. (The NO
unit is out of power Cancel the
supply for more melting state of
than 6 hours.) refrigerant.
YES
Check if
the insulation
Replace the
compressor is inverter
100kΩ or compressor.
more.
YES
Broken YES
inside the Replace the
compressor inverter
compressor.
NO
CHECK 4
NO
Check if the power Replace the
transistor is compressor
normal. inverter PCB.
YES
Recheck the
compressor/
refrigerant circuit.
222

L9
Applicable Models

transistor.

When overload in the compressor is detected during
startup
Supposed Causes
Pressure differential start
223
Troubleshooting
The
difference
between high NO
and low pressure when Unsatisfactory
starting is above pressure
0.2MPa or equalization
more. Check refrigerant
system.
YES

mode ON by service
mode.
Inverter
output
voltage check
Inverter output
voltage is not
balanced. (Normal if
within ±10V for Y1, YL NO
power supply and ±5V Replace the
for TL power supply) inverter PCB
Must be measured
when frequency
is stable.
YES
A
224
After
turning ON NO
Reset and
again, "L9" blinks restart.
again.
YES
Compressor
inspection
Inspect
according to the
diagnosis
procedure for
odd noises,
vibration and
operating status
of the
compressor.

225
3.54 LC Transmission Error

between Inverter and Control
PCB
LC
Applicable Models

Check the communication state between inverter PCB
and control PCB by micro-computer.

When the correct communication is not conducted in
certain period or longer.
Supposed Causes
Defective connection between the inverter PCB and
control PCB
Defective control PCB (transmission section)
Defective noise filter
Defective fan inverter
Incorrect type of inverter PCB
Defective inverter compressor
Defective fan motor
226
Troubleshooting
Are the
connectors of
the inverter PCB, NO
control PCB, and sub Properly connect
PCB all securely the connectors.
connected?
YES
Is the NO
type of the inverter Replace it with a
PCB correct? correct PCB.
YES
The INV.
compressor has YES
insulation resistance of Replace the
not more than compressor
100kΩ. (M1C).
NO
The fan
motor has YES
insulation resistance of Replace the fan
not more than motor.
1MΩ.
NO
The micro-
computer
normal monitor NO
Not the "LC"
(green) of the control error. Check the
PCB is blinking. error code again.
YES
A
227
The
micro-
computer normal NO
monitor (green) of the Replace the
inverter PCB is inverter PCB.
blinking. ∗ If the spare
PCB has
significant
damage, the
YES compressor is
probably get
defective. In
this case, carry
out inspections
on the
compressor
again.
The YES
"LC" error Replace the
recurs. control PCB.
NO
Continue the
operation.
(It is supposed
that the error
results from
causes such as
instantaneous
power failure.)
228

LC
Applicable Models
VRVII-S, III-S, -WII and -WIII Series


certain period.
Supposed Causes
Defective connection between the inverter PCB and
outdoor (outside) unit control PCB
Defective outdoor (outside) unit control PCB
(transmission section)
229
Troubleshooting
Are the
connectors
between the main NO
PCB, and inverter Connect
PCB connected transmission
securely? wiring and turn
ON again.
YES
The
transmission
wiring between the YES
outdoor (outside) unit Fix the
PCB inverter unit is disconnection
disconnected. and turn ON
again.
NO
The micro-
computer monitor YES
(green) on the Defective
inverter PCB is outdoor (outside)
blinking. unit main PCB or
defective inverter
PCB.
NO
The
voltage
between 2 pins YES
of connector on the Replace the
inverter unit is 220 ~ inverter PCB.
240 V.
When the LC
NO error occur
again, replace
the control PCB.
Check the noise

filter for
disconnection,
and check the
power supply
wiring of the
inverter PCB.
230

LC
Applicable Models
VRVII


certain period.
Supposed Causes
Error of connection between the inverter PCB and
outdoor unit control PCB
Defective outdoor unit control PCB (transmission
section)
231
Troubleshooting
Are the
connectors
between the
outdoor unit main NO
PCB, fan drive PCB and Connect
inverter PCB transmission
connected wiring and turn
securely? ON again.
YES
The
transmission
wiring between
the outdoor unit PCB, YES
fan drive board and Fix the
inverter unit is disconnection
disconnected. and turn ON
again.
NO
The micro-
computer monitor NO
(green) on fan drive Check
board is connection of the
blinking. connector.
YES
The micro-
computer monitor YES
(green) on the inverter Defective
PCB is blinking. outdoor unit main
PCB or defective
inverter PCB.
NO
232
The
voltage
between red
and white of YES
connector on the Replace the
inverter unit is inverter PCB.
220 ~ 240 V.
When the LC
error occur
NO again, replace
the control PCB.
Check the noise

filter for
disconnection,
and check the
power supply
wiring of the
inverter PCB.
233
3.55 P1 Inverter Over-Ripple

Protection
P1
Applicable Models
VRVIII, -WIII, III-S and III-Q Series

Imbalance in supply voltage is detected in PCB.
Imbalance in the power supply voltage causes increased
ripple of voltage of the main circuit capacitor in the
inverter. Consequently, the increased ripple is detected.

When the resistance value of thermistor becomes a value
equivalent to open or short circuited status.
∗ Error is not decided while the unit operation is
continued.
"P1" will be displayed by pressing the INSPECTION
button.
When the amplitude of the ripple exceeding a certain
value is detected for consecutive 4 minutes.
Supposed Causes
Open phase
Voltage imbalance between phases
Defective main circuit capacitor
Defective relay in inverter PCB
Improper main circuit wiring
234
Troubleshooting
Is an
imbalance in
supply voltages in YES
excess of 14V for 460V
units or 6V for
230V units? YES
(See ∗1) Open phase? Open phase
Normalize the
NO field cause.
NO
Repair the
power supply
voltage
Is an imbalance.
imbalance in
voltages applied
to the inverter in YES
excess of 14V for 460V Parts or wiring
units or 6V for defect
230V units? After turning the
(See ∗2) power supply
OFF, check and
repair the main
circuit wiring or
NO parts.
<When voltage monitoring is possible:> (1) Loose or
disconnected
wiring
Using a device capable between
of constant recording of power supply
power supply voltage and inverter
record power supply (2) Magnetic
voltage between 3 contact
phases (L1~L2, L2~L3, disposition,
L3~L1) for about one fusion or
continuous week. contact is
poor.
No abnormalities are (3) Loose or
observed in the power disconnected
supply, but the imbalance noise filter
in voltage recurs.
Power supply voltage
imbalance
Even if the power supply
voltage is not unbalanced
when measuring it, there
are many cases where it
gets unbalanced during
night-time (around
6:00PM to 10:00PM).
measure
Replace the
inverter PCB.
A
235
Explanation for users ∗In accordance with "notification of inspection

results" accompanying spare parts.
Give the user a copy of
"notification of inspection
results" and leave it up to him Be sure to explain to the user that
to improve the imbalance. there is a "power supply imbalance"
for which DAIKIN is not responsible.
Note:
∗1. Measure voltage at the power supply terminal block.
∗2. Measure voltage at terminals RED, WHITE and
BLACK wire of the diode module inside the inverter
while the compressor is running.
236

P1
Applicable Models
VRVII and -WII Series

Imbalance in supply voltage is detected in PCB.

Error is not decided while the unit operation is
continued.
button.
Supposed Causes
Open phase
Voltage imbalance between phases
Defective main circuit capacitor
Defective magnetic contact switch
Improper main circuit wiring
237
Troubleshooting
Imbalance in
supplied voltage is YES
in excess of 14 V (YL)
and 10V (TL). ∗1
YES
Open phase? Open phase
Normalize field
NO NO cause.
Fix power
supply voltage
imbalance.
Is the
voltage
imbalance applied YES
to the inverter in Part or wiring
excess of 14 V (YL) defect
and 10V (TL)? After turning the
∗2 power supply
OFF, check and
repair the main
NO circuit wiring or
<When voltage monitoring is possible:> parts.
(1) Loose or
disconnected
wiring
between
power supply
and inverter
Using a device capable (2) Magnetic
of constant recording of contact
power supply voltage disposition,
record power supply fusion or
voltage between 3 contact is
phases (L1 ~ L2, L2 ~ poor.
L3, L3~L1) for about (3) Loose or
one continuous week. disconnected
noise filter
∗1. Measure voltage at the power
supply terminal block.
∗2. Measure voltage at terminals
L1, L2 and L3 of the diode
module inside the inverter
while the compressor is
Power supply voltage imbalance running.
measure
Explanation for users ∗In accordance with "notification of inspection

results" accompanying spare parts.
Give the user a copy of
"notification of inspection
results" and leave it up to him Be sure to explain to the user that
to improve the imbalance. there is a "power supply imbalance"
for which DAIKIN is not responsible.
238
3.56 P4 Inverter Radiation Fin

P4
Applicable Models

Resistance of radiation fin thermistor is detected when
the compressor is not operating.

equivalent to open circuited or short circuited status
continued.
button.
Supposed Causes
Defective inverter compressor
Defective fan motor
239
Troubleshooting
Measure resistance value

of the radiation fin
thermistor.
CHECK 11
∗ Disconnect the connector from the
radiation fin thermistor, and then
check the thermistor.
Is the
thermistor NO
resistance value Replace the
normal? inverter PCB.
YES
The INV.
compressor's YES
insulation resistance is Replace the
not more than compressor
100kΩ. (M1C).
NO
The fan
motor's insulation YES
resistance is not Replace the fan
more than motor.
1MΩ.
NO
Does the
error recur when YES
the power supply Replace the
turns ON? inverter PCB.
NO
Continue the
operation.
240

P4
Applicable Models

Resistance of radiation fin thermistor is detected when
the compressor is not operating.

Error is not decided while the unit operation is
continued.
button.
Supposed Causes
241
Troubleshooting
Measure the resistance of

radiation fin thermistor.
CHECK 11
Is the
resistance of NO
thermistor Replace the
correct? inverter PCB.
(Thermistor can
YES not be removed
from the inverter
PCB)
Is the resetting NO
Replace the
possible? inverter PCB.
YES
After resetting,
restart.
242
3.57 PJ Field Setting Abnormality

after Replacing Main PCB or
Combination of PCB
Abnormality
PJ
Applicable Models
VRVIII Series

This error is detected according to communications with
the inverter PCB.

Make judgement according to communication data on
whether or not the type of the inverter PCB is correct.
Supposed Causes
Defective (or no) field setting after replacing outdoor
unit main PCB
Mismatching of type of PCB
243
Troubleshooting
Was
the PCB NO
replaced with a spare
PCB?
YES
Is the model NO
setting of the spare Make correct
PCB correct? setting of DIP
switch.
YES
Is the
type of the NO
compressor inverter Replace it with
PCB correct? the correct
compressor
inverter PCB.
YES
Is the
type of the fan NO
inverter PCB Replace it with
inverter PCB.
YES
Does the
preparation NO
indication lamp on the Rectify the
main PCB turn connection
OFF? wiring.
YES
Replace the
outdoor unit
PCB.
244

PJ
Applicable Models
VRVIII-Q Series

This error is detected according to communications with
the INV. PCB.

Make judgement according to communication data on
whether or not the type of the INV. PCB is correct.
Supposed Causes
Defective (or no) field setting after replacing main PCB
245
Troubleshooting
Is the
type of the NO
compressor inverter Replace it with
PCB correct? the correct
compressor
inverter PCB.
YES
Is the
type of the fan NO
inverter PCB Replace it with
inverter PCB.
YES
Is the
setting of dip NO
switches when replace Set the DIP
the main PCB switches
correct? correctly.
(After setting:
YES Reset the power
supply)
Does the
preparation NO
indication lamp (H2P) Rectify the
on the main PCB connection
turn OFF? wiring.
YES
Replace the
outdoor unit main
PCB.
246

PJ
Applicable Models
VRVII Series

The defective (or no) field setting after replacing main
PCB or defective PCB combination is detected through
communications with the inverter.

Whether or not the field setting or the type of the PCB is
correct through the communication date is judged.
Supposed Causes
Defective (or no) field setting after replacing main PCB
247
Troubleshooting
Has the
PCB been NO
replaced?
YES
When
replacing the NO
PCB, were field setting Correct the field
properly settings.
made?
YES
Is the type of NO
PCB correct? Replace with a
(∗1) correct PCB.
YES
Reset, and then
restart.
Note:
∗1. Type of PCB mismatching includes;
Main PCB
Inverter PCB (for compressor)
Fan driver PCB
248

PJ
Applicable Models
VRVII-S Series


When the communication data about inverter PCB type is
incorrect.
Supposed Causes
Mismatching of inverter PCB
Defective field setting
Troubleshooting
Was the NO
PCB replaced? Replace the
PCB.
YES
Is the NO
PCB type Replace the PCB
correct? by the correct
one.
YES
Is the
field setting NO
when the PCB was Correct field
replaced setting.
correct?
YES
After resetting,
restart.
249
3.58 U0 Refrigerant Shortage Alert

U0
Applicable Models

Detect refrigerant shortage based on the temperature
difference between low pressure or suction pipe and heat
exchanger.

[In cooling mode]
Low pressure becomes 0.1MPa or below.
[In heating mode]
The degree of superheat of suction gas becomes 20°C
and over.
SH = Ts1 –Te
Ts1: Suction pipe temperature detected by
thermistor
Te : Low pressure equivalent saturation
temperature
∗ Error is not determined. The unit continues the
operation.
Supposed Causes
Refrigerant shortage or refrigerant clogging (piping
error)
250
Troubleshooting
In cooling mode
Set up a pressure gauge at the service port on the
low pressure side.
Reset the operation using the remote controller
then restart.
Check
if the low NO
pressure is 0.1MPa
or below. (∗1)
Check if the
YES property of low NO
pressure sensor is Replace the low
normal. (∗2) pressure sensor.
YES
Replace the main
PCB.
Remove the
factor of
In heating mode decreasing low
Reset the operation using the remote controller pressure by
then restart. referring to
CHECK 2 .
Check if
the
temperature
difference between NO
the suction pipe and
the heat exchanger
is 20˚C and
over. Check if
the property
of suction pipe NO
thermistor and heat Replace the
YES exchanger thermistor thermistor.
are normal. (∗3)
YES
Replace the
outdoor unit main
PCB.
Remove the
factor of
superheating by
referring to
CHECK 3 .
251
Note:
∗1. Check the low pressure value by using pressure
gauge in operation.
∗2. Compare the actual measurement value by pressure
sensor with the value by the pressure gauge.
(To gain actual measurement value by pressure
sensor, measure the voltage at the connector
[between (2)-(3)] and then convert the value into
pressure CHECK 12 .)
∗3. Compare the thermistor resistance value with the
value on the surface thermometer.
252

U0
Applicable Models

Detect refrigerant shortage using low pressure or
difference in temperature between the suction pipe and
the heat exchanger.

In cooling
Low pressure of 0.25 MPa or less continues for 30
minutes
In heating
Suction gas superheated degree of 20°C or more
continues for 60 minutes.
∗ Abnormality is not confirmed and operation is
continued.
Supposed Causes
Refrigerant shortage or clogged refrigerant (wrong
piping)
Defective main PCB
253
Troubleshooting
In cooling
Set up a pressure
gauge in the service
port on the low
pressure side.
Connect the Service
Checker.
Reset operation with a
remote controller and
restart operation.
Are
the low
pressure sensor NO
characteristics normal? Replace the low
(∗1) pressure sensor.
YES
Is the PCB
detector pressure NO
Replace the main
normal? (∗2) PCB.
YES
CHECK 2
Note:
∗1: Compare pressure sensor measurements with
pressure gauge readings.
(For measurements by a pressure sensor, measure
voltage between connectors (2) and (3) and convert
it to pressure in accordance with CHECK 12 .)
∗2: Compare low pressure measured by the Service
Checker with pressure sensor measurements (∗1).
254
In heating
Connect the Service
Checker.
After resetting
operation with a remote
controller, restart
operation.
Are
characteristics of
the suction pipe NO
thermistor and the heat Replace the
exchanger thermistor.
thermistor
normal?
(∗3)
YES
Is PCB
detection NO
temperature normal? Replace the main
(∗4) PCB.
YES
CHECK 3
Note:
∗3: Compare the thermistor resistance with surface
thermostat measurements.
∗4: Compare the suction pipe temperature checked by
the Service Checker with measurements obtained in
∗3 above.
255

U0
Applicable Models

Shortage of refrigerant is detected by discharge pipe
thermistor.

Micro-computer judge and detect if the system is
refrigerant shortage.
continued.
Supposed Causes
Shortage of gas or refrigerant system clogging
(incorrect piping)
Defective pressure sensor
256
Troubleshooting
YES
Cooling
NO Low YES
pressure is 0.1 MPa Shortage of
or less. refrigerant,
closing of stop
NO valve or
refrigerant
system is
The clogged.
voltage Requires check
of of refrigerant
connector pins system.
(2) and (3) on
main outdoor unit YES
PCB is 0.8 VDC or less. Replace the main
(Low pressure sensor outdoor unit
output voltage) PCB.
CHECK 12
NO
The Replace the low
suction pipe pressure
temperature YES sensor.
minus coil temperature Shortage of gas
is 20 ˚C or or refrigerant
higher. system is
clogged.
Requires check
NO of refrigerant
system.
A
257
Resistance
is normal when
measured with the
suction pipe thermistor NO
and heat exchanger Replace the
thermistor disconnected thermistor.
from the outdoor unit
PCB.
CHECK 11
YES
Replace the
outdoor unit
PCB.
258
3.59 U1 Reverse Phase, Open

Phase
U1
Applicable Models
VRVII, III, -WII, -WIII and III-Q Series

The phase of each phase are detected by reverse phase
detection circuit and right phase or reverse phase are
judged.

When a power supply is reverse phase, or T phase is
open phase.
Supposed Causes
Power supply reverse phase
Power supply open phase
259
Troubleshooting
There is
an open phase
at the power supply YES
terminal of the Rectify the open
outdoor phase.
(outside) Requires
unit. inspection of field
power supply
NO section.
Operation
is normal if one YES
place of power supply Reverse phase
line phase is Countermeasure
replaced. of the problem is
completed by
phase
NO replacement.
Replace the
outdoor (outside)
unit PCB.
260
3.60 U2 Power Supply Insufficient

or Instantaneous Error
U2
Applicable Models
VRVIII Series

Detection of voltage of main circuit capacitor built in the
inverter and power supply voltage.

When the voltage aforementioned is not less than 780V
or not more than 320V, or when the current-limiting
voltage does not reach 200V or more or exceeds 740V
For 230V units: When the voltage aforementioned is not
more than 190V
Supposed Causes
Power supply insufficient
Open phase
Defective control PCB
Defective main circuit wiring
Defective fan motor
Defective connection of signal cable
261
Troubleshooting
Check
for power
supply voltage.
Voltage between NO
Onsite causes.
phases: 460V ± 10% Make proper wire
or 208/230V connections
± 10%. without open
phase, erroneous
Power ON connections, or
YES erroneous order
of phases.
Unbalanced
power supply?
(Not more than 2%: NO
Onsite causes
Phase voltage of not Correct the
more than unbalanced
approx. 5V) loads to eliminate
the unbalanced
state.
YES Unbalanced
voltage will
For 230V units: cause extremely
(1) Does the power supply unbalanced
voltage fall in the current, thus
range of 230V±10%? impairing the
(2) Is there any open service life of or
phase or erroneous resulting in the
wiring in the power defective the
supply line? equipment.
(3) Is an imbalance in
power supply voltage
not more than 6V?
Disconnect the cable from

the compressor, and then
Power OFF check the compressor for
the insulation resistance.
The
insulation YES
resistance is low (i.e., Replace the
not more than compressor.
100kΩ.)
NO
A
262

the fan, and then check
Power OFF the fan motor for the
insulation resistance.
The
insulation YES
resistance is low (i.e., Replace the fan
1MΩ.) Replace the fan
driver.
NO
Check the inverter power
transistor.
Has the YES

power transistor got Replace the
defective? inverter PCB.
Observe the
conditions of
NO the PCB.
In the case of a
B serious failure,
a compressor
failure may
cause the
failure of the
PCB. Even if
the PCB is
replaced, it
may cause
failure again.
To avoid that,
recheck the
compressor for
ground and for
any broken
wires.
Furthermore,
even after the
completion of
PCB
replacement,
check the
compressor.
263
Check the fan driver

power transistor.
Power OFF
Has the YES

power transistor got Replace the fan
defective? driver PCB.
∗ Observe the
conditions of
<P(A)Y1, PAYL> NO the PCB.
Check for connector
connections: Remove and
insert the connectors
shown below.
Furthermore, check the
connectors for terminal
conditions and continuity.
Has the YES

inverter PCB caused Replace the
damage? inverter PCB.
∗If the PCB
NO replaced is
badly damaged,
the compressor
is likely to get
defective. To
make sure,
recheck the
compressor.
Has the YES
fan driver caused Replace the fan
damage? driver PCB
∗If the PCB
replaced is
NO badly damaged,
the fan motor is
likely to get
C defective. To
make sure,
recheck the
compressor.
264
Turn ON the power

supply.
Stop YES
(standby) before the Recheck for the
fan rotates. power supply. If
there is no
NO problem with the
power supply,
replace the noise
filter PCB.
If the error
Stop recurs, replace
Power ON the inverter PCB.
(standby) YES
when the compressor Recheck for the
starts up. power supply. If
there is no
problem with the
NO power supply,
replace the
inverter PCB.
∗If the PCB
replaced is
badly damaged,
compressor is
likely to get
defective. To
make sure,
recheck the
compressor.
The "U2" YES
error recurs. Check the
harness, and
then replace it if
necessary.
NO
End of
measures:
∗ The error may
temporarily
result from
onsite causes.
Causes:
Instantaneous
power failure
(open phase),
noises, or else.
265

U2
Applicable Models
VRVIII-Q Series

inverter PCB and power supply voltage.

When the voltage aforementioned is not less than 190V.
Supposed Causes
Open phase
Defective outdoor control PCB
Defective fan motor
266
Troubleshooting
Check the condition of the

power supply.
voltage is 380 to 415V.
Check if there is open
phase or wrong wiring.
voltage side unbalance
is with in 6V.
There are
problems on the YES
condition of power Correct the
supply described problem.
above.
NO
The
insulation
resistance of YES
compressor is not Replace the
more 100kΩ. compressor.
NO
The
insulation
resistance of fan YES
Replace the fan
motor is not more motor.
1MΩ. ∗ If the fan
motor is badly
damaged,
NO replace the
inverter PCB.
CHECK 4 NO
Is the power Replace the
transistor inverter PCB.
normal?
YES
267
Remove and insert the

connectors.
Has the YES

inverter PCB caused Replace the
damage? inverter PCB.
∗ If the inverter
NO PCB is badly
damaged,
Turn ON the power compressor
supply, and start and fan motor
operation. are likely to
get defective.
Stop
(standby) before YES
Replace the
the fan rotates. noise filter PCB.
(Defective noise
NO filter)
Stop
(standby) when YES
the compressor Replace the
startup. inverter PCB.
∗ If the inverter
NO PCB is badly
damaged,
recheck the
compressor.
The U2 error YES

Check the
recurs. harness.
NO
Continue the
operation.
∗ The error may
temporarily
result from
external
factors.
Causes:
Instantaneous
power failure
(open phase),
noises, or else.
268

U2
Applicable Models
VRV-WIII Series


When the capacitor above only has a voltage of 360 V or
less (YL) and 210V or less (TL).
Supposed Causes
Instantaneous failure
Open phase
Defective outside control PCB
Defective magnetic contact switch.
269
Troubleshooting
Is
connection
wire connected NO
Repair wiring.
between the
connector?
YES
Turn ON again.
Turn the NO
magnetic contact A
switch ON.
YES
The
voltage
between the
P2 (or P3) and
N3 terminals is 320 NO
VDC (Y1, YL) or more Replace the
and 190 VDC (TL) or inverter PCB.
less when the
compressor is
running.
YES
Monitor field
power supply.
270
Is
220 ~ 240 V
of power reaching YES
the magnetic contact Replace the
switch coil? magnetic contact
switch.
NO
Does
the voltage
between
terminals P2 (or P3) YES
and N3 gradually rise to Replace the
556 VDC (Y1, YL) or inverter PCB.
283 VDC (TL)
after turning
ON?
NO
Is 220 ~
240 V at the YES
connector inverter Replace the
PCB. inverter PCB.
NO
Is
220 ~ 240 V
at the connector NO
Replace the
outside PCB side? outside unit PCB.
YES
Check the
transmission
wiring between
the outside unit
PCB and inverter
unit.
271

U2
Applicable Models
VRVIII-S Series


When the voltage aforementioned is not less than 780V
or not more than 320V, or when the current-limiting
voltage does not reach 200V or more or exceeds 740V.
Supposed Causes
Open phase
Defective outdoor unit control PCB
Defective fan motor
272
Troubleshooting
Check
for power
supply voltage.
Voltage between NO
Onsite causes.
phases: 380 to 415V Make proper wire
Phase voltage: connections
220 to without open
240V phase, erroneous
Power ON connections, or
YES erroneous order
of phases.
Unbalanced
power supply?
(Not more than 2%: NO
Onsite causes
Phase voltage of not Correct the
more than unbalanced
approx. 5V) loads to eliminate
the unbalanced
state.
YES Unbalanced
voltage will
Disconnect the cable from cause extremely
the compressor, and then unbalanced
Power OFF check the compressor for current, thus
the insulation resistance. impairing the
service life of or
resulting in the
error of the
The equipment.
insulation YES
resistance is low (i.e., Replace the
not more than compressor.
100kΩ.)
NO
the fan, and then check
the fan motor for the
insulation resistance.
The
insulation YES
resistance is low (i.e., Replace the fan
1MΩ.) Replace the fan
driver.
NO
A
273
Check the inverter power

transistor.
Power OFF
Has the YES

faulty? outdoor unit main
PCB.
∗ Observe the
NO conditions of
the PCB.
In the case of a
serious failure,
a compressor
failure may
cause the
failure of the
PCB. Even if
the PCB is
replaced, it
may cause
failure again.
To avoid that,
recheck the
compressor for
ground and for
any broken
wires.
Furthermore,
Check the fan driver even after the
power transistor. completion of
PCB
replacement,
check the
compressor.
Has the YES
faulty? outdoor unit main
PCB.
∗ Observe the
NO conditions of
the PCB.
B
274
Has the main YES

Power OFF PCB caused Replace the
damage? outdoor unit main
PCB.
NO ∗If the PCB
replaced is
badly damaged,
the compressor
is likely to get
defective. To
make sure,
recheck the
compressor.
Has the YES
fan driver caused Replace the
damage? outdoor unit main
PCB.
∗If the PCB
NO replaced is
badly damaged,
the fan motor is
likely to get
defective. To
make sure,
recheck the
compressor.
Turn ON the power

supply.
Stop YES
(standby) before the Recheck for the
fan rotates. power supply. If
Power ON there is no
NO problem with the
power supply,
C replace the noise
filter PCB.
If the error
recurs, replace
the inverter PCB.
275
Stop
(standby) YES
when the compressor Recheck for the
starts up. power supply. If
there is no
problem with the
Power ON NO power supply,
replace the main
PCB.
∗If the PCB
replaced is
badly damaged,
compressor is
likely to get
defective. To
make sure,
recheck the
compressor.
The "U2" YES
error recurs. Check the
harness, and
then replace it if
necessary.
NO
End of
measures:
∗ The error may
temporarily
result from
onsite causes.
Causes:
Instantaneous
power failure
(open phase),
noises, or else.
276

U2
Applicable Models
VRVII and -WII Series


When the capacitor above only has a voltage of 360 V or
less (YL) and 210V or less (TL).
Supposed Causes
Open phase
Defective outdoor (outside) control PCB
Defective magnetic contact switch.
277
Troubleshooting
Is
connection
wire connected NO
Repair the wiring.
between the
connector?
YES
Turn ON again.
Turn the NO
magnetic contact A
switch ON.
YES
The
voltage
between the
P2 (or P3) and
N3 terminals is 320 NO
VDC (YL) or more and Replace the
190 VDC (TL) or less inverter PCB.
when the
compressor is
running.
YES
Monitor field
power supply.
278
Is 220 ~
240 V of power
reaching the YES
Replace the
magnetic contact magnetic contact
switch coil? switch.
NO
Does
the voltage
between
terminals P2 (or P3) YES
and N3 gradually rise to Replace the
556 VDC (YL) or 283 inverter PCB.
VDC (TL) after
turning on?
NO
Is 220 ~
240 V at the YES
connector of inverter Replace the
PCB. inverter PCB.
NO
Is 220 ~
240 V at the NO
connector of outdoor Replace the
(outside) PCB outdoor (outside)
side? unit PCB.
YES
Check the
transmission
wiring between
the outdoor
(outside) unit
PCB and inverter
unit.
279

U2
Applicable Models
VRVII-S Series

Supposed Causes
Defective outdoor control PCB
280
Troubleshooting
Is
connection
wire connected NO
between the Repair the wiring.
connector?
YES
Turn ON again.
Does the
voltage
between terminals NO
P and N gradually rise Replace the
to 283VDC after inverter PCB.
turning ON?
YES
The
voltage
between the P
and N terminals is NO
400VDC and 190VDC Replace the
or more when the inverter PCB.
compressor is
running.
YES
Is
220V applied YES
at LB and NB on Replace the
the noise filter inverter PCB.
PCB?
NO
A
281
Is
200V at the NO
connector of outdoor Monitor field
unit PCB side? power supply.
YES
Check the
transmission
wiring between
the outdoor unit
PCB and inverter
unit.
282
3.61 U3 Check Operation is not

Executed
U3
Applicable Models

Check operation is executed or not executed.

Error is decided when the unit starts operation without
check operation.
Supposed Causes
Check operation is not executed.
283
Troubleshooting
Has
the check NO
operation performed Press and hold
on outdoor unit BS4 on the
PCB? outdoor unit main
PCB for 5
YES seconds or more,
or turn ON the
field setting
mode 2-3 to
conduct a check
operation.
Performs the
check operation
again and
completes the
check operation.
When a leakage
detection
function is
needed, normal
operation of
charging
refrigerant must
be completed.
And then,
start once again
and complete a
check operation.
284

between Indoor Units and
Outdoor Units
U4
Applicable Models
All indoor models
VRVIII Series

Micro-computer checks if transmission between indoor
and outdoor units is normal.

When transmission is not carried out normally for a
certain amount of time
Supposed Causes
Indoor to outdoor, outdoor to outdoor transmission
wiring F1, F2 disconnection, short circuit or wrong
wiring
Outdoor unit power supply is OFF
System address does not match
285
Troubleshooting
Has
the indoor
or outdoor unit
PCB been
replaced, or has the YES
indoor - outdoor or Press and hold
outdoor - outdoor the RESET
unit transmission button on the
wiring been outdoor unit main
modified? PCB for 5
seconds.
∗ The unit will not
operate for up
NO to 12 minutes.
All indoor
unit remote NO
controllers of the same
refrigerant system
display "U4".
Is indoor -
YES outdoor and
outdoor - outdoor unit YES
Replace the
transmission wiring indoor unit PCB
normal? indicated by the
Reset the power supply. error code "U4".
NO
Fix the indoor-
Outdoor outdoor or
unit PCB micro- NO outdoor-outdoor
computer monitor unit transmission
(HAP) blinks. wiring.
The
YES voltage between
terminals L1 and N of NO
Supply 220~240 V.
the outdoor unit PCB
is 220~240 V.
B
YES
A
286
The
fuse on the YES
outdoor unit's PCB is Replace the fuse.
burnt.
NO
Replace the
outdoor unit
PCB.
287
Operation NO
ready lamp (H2P) is
blinking.
YES
Lamp
does not go YES
OFF for 12 minutes or Press and hold
more. the RESET
button on the
outdoor unit PCB
NO for 5 seconds.
Is
indoor -
outdoor and
outdoor - outdoor unit NO
Fix the indoor -
transmission wiring outdoor or
normal? outdoor - outdoor
unit transmission
wiring.
YES
Disconnect
the outdoor -
outdoor unit
transmission wiring, and NO
Replace the
then check with a outdoor unit
single system PCB.
whether or not
it is normal.
YES
Mount the DIII-
NET expander
adaptor.
288

U4
Applicable Models
All indoor models
VRVIII-S and III-Q Series

The error is generated when the micro-computer detects
that the transmission between the indoor and outdoor
unit is not normal.

Supposed Causes
Indoor to outdoor, outdoor to outdoor transmission
wiring
Outdoor unit power supply is OFF
289
Troubleshooting
Check the detailed error

status in the monitor
mode.
In
Confirmation
of error 4, LED Go on to P.282.
NO LED lamp
lamp indicates as
follows:? ( display
)
YES
Check
if indoor
unit PCB or
outdoor unit
PCB has been
replaced. Or check if YES
Press the
indoor-outdoor, outdoor- RESET button on
outdoor connecting the main PCB of
wires has been the master
modified. outdoor unit.
Keep pressing
for 5 seconds or
more. (Operation
NO does not start for
a maximum 12
Do minutes.)
all the
indoor remote
controllers within the NO
same refrigerant
circuit display
“U4”? Are
the indoor-
outdoor, outdoor- YES
YES outdoor connecting Replace the
wires normal? indoor unit PCB.
A
NO
Correct the
connecting wires.
290
Reset the power supply.
Does
the normal
condition monitor
for the micro-computer NO
(HAP) on the outdoor
unit PCB blink?
Is the
voltage between NO
R, S terminals on the Correct the
YES outdoor unit PCB voltage (400V).
400V?
YES
Is the fuse on YES

the outdoor unit PCB Replace the fuse.
Does blown?
the LED in
preparation mode NO
(H2P) on the outdoor NO
unit PCB Replace the
blink? outdoor unit
PCB.
YES
Lights
do not go out for YES
Press the
12 minutes or RESET button on
more. the main PCB of
NO the outdoor unit
main PCB. Keep
pressing for 5
seconds or more.
Are
the indoor-
outdoor, outdoor- NO
outdoor connecting Correct the
wires normal? connecting wires.
YES
291
Check if the
operation is
normal with 1 circuit NO
after outdoor-outdoor Replace the
connecting wires are outdoor unit main
disconnected. PCB.
YES
Install DIII-Net
expander
adaptor.
292
Continued from the

previous page
In Confirmation of
error 4, LED lamp
indicates as follows:
Start operation of all the

indoor units.
Do all NO
the units indicate Continue the
“U9”? operation.
YES
Did
more than 2 NO
minutes pass since Make a diagnosis
“U9” was again based on
indicated? the indication in 2
minutes and
YES over.
The indoor units
PCB indicating
“U9” are normal.
Check the indoor
units in the other
circuits to
diagnose failure
according to the
corresponding
error codes.
293

U4
Applicable Models
All indoor models

and outdoor (outside) units is normal.

Supposed Causes
Indoor to outdoor, outside to outside unit transmission
wiring
Outdoor (outside) unit power supply is OFF
294
Troubleshooting
Has the
indoor or
outdoor
(outside) unit PCB
been replaced, or has
the indoor - outdoor YES
Press and hold
(outside) or outdoor the RESET
(outside) - outdoor button on the
(outside) unit master outdoor
transmission (outside) unit
wiring been PCB for 5
modified? seconds.
operate for up
to 12 minutes.
NO
All
indoor unit
remote controllers NO
of the same refrigerant
system display
"U4."
Is
indoor -
YES outdoor (outside)
and outdoor (outside) YES
-outdoor (outside) unit Replace the
transmission wiring indoor unit PCB.
normal?
Reset the power supply.
A NO
Fix the indoor -
outdoor (outside)
unit transmission
wiring.
295
Outdoor
(outside) unit
PCB micro- NO
computer monitor
(HAP) blinks.
The
voltage
between
YES terminals L1 and N of NO
Supply 220~240 V.
the outdoor (outside)
unit PCB is
220~240 V.
YES
The
fuse on the YES
outdoor (outside) unit's Replace the fuse.
PCB is burnt.
NO
The
secondary
voltage of the NO
Replace the
transformer is transformer.
about 22 V. replacement.
Operation ready NO YES
lamp (H2P) is Replace the
blinking. outdoor (outside)
unit PCB.
YES
Lamp
does not go off YES
for 12 minutes or Press and hold
more. the RESET
button on the
outdoor (outside)
NO unit PCB for 5
seconds.
B
296
Is indoor -
outdoor (outside)
unit and outdoor
(outside) unit - outdoor NO
(outside) unit Fix the indoor -
transmission wiring outdoor (outside)
normal? unit transmission
wiring.
YES
Replace the
outdoor (outside)
unit PCB.
297

between Remote Controller
and Indoor Unit
U5
Applicable Models
All indoor models

In case of controlling with 2-remote controller, check the
system using micro-computer is signal transmission
between indoor unit and remote controller (main and sub)
is normal.

Normal transmission does not continue for specified
period.
Supposed Causes
Indoor unit and remote controller transmission error
Connection of 2 main remote controllers (when using
2 remote controllers)
Defective transmission caused by noise
298
Troubleshooting
Using 2- YES
remote controllers
control.
NO SS1 of
NO both remote YES
controllers is set to Set one remote
"MAIN." controller to
"SUB"; turn the
power supply
OFF once and
All then back ON.
indoor unit PCB NO
micro-computer
monitors
blink.
YES Operation
returns to
normal when the NO
Replace the
power is turned OFF indoor unit PCB.
momentarily.
Replace the remote

controller
YES
There is
possibility of
error caused by
noise. Check the
surrounding area
and turn ON
again.
YES
Normal Normal
NO
Replace the indoor unit
PCB.
YES
Normal Normal
NO
There is
possibility of
error caused by
noise. Check the
surrounding area
and turn ON
again.
299

(Across Outdoor Units)
U7
Applicable Models

Micro-computer checks if transmission between outdoor
units is normal.

Supposed Causes
Improper connection of transmission wiring between
outdoor unit and external control adaptor for outdoor
unit
outdoor units of multi outdoor unit connection
Improper cool/heat selection
Improper cool/heat unified address
(outdoor unit, external control adaptor for outdoor unit)
Defective external control adaptor for outdoor unit
300
Troubleshooting
Check the LED lamps for
“Check 3” corresponding
to the error code “U7” and
for Check 4 in the
monitor mode.
Check 3 Check 4
Go on to the
Diagnosis Flow
1 (Defective
transmission
caused when
the external
control adaptor
for outdoor unit
Check 3 Check 4 is mounted)
Go on to the
Diagnosis Flow
2 (Transmission
alarm given
when the
external control
adaptor for
outdoor unit is
Check 3 Check 4 mounted)
Go on to the
Diagnosis Flow
3 (Abnormal
transmission
between the
master unit and
Check 3 Check 4 the slave unit 1)
Go on to the
Diagnosis Flow
4 (Abnormal
transmission
between the
master unit and
Check 3 Check 4 the slave unit 2)
Go on to the
Diagnosis Flow
5 (Multi-
connection
Check 3 Check 4 units)
Go on to the
Diagnosis Flow
6 (Erroneous
A manual address
settings of the
slave units 1
and 2)
301
Check 3 Check 4
Go on to the
Diagnosis Flow
7 (Connection
of 4 or more
outdoor units to
the same
Check 3 Check 4 circuit)
Go on to the
Diagnosis
Flow 8
(Defective
auto address
of the slave
units 1 and 2)
302
Troubleshooting
Diagnosis Flow 1
Check of error 3 Check of error 4
Check if any
disconnection or
connection error is YES
detected in connecting Correct the
wires with external connecting wiring
control adaptor with the external
for outdoor control adaptor
unit. for outdoor unit.
NO
Check if the
normal condition NO
monitor LED for the
outdoor unit PCB
blinks.
Check
if power is NO
YES supplied to the Supply the power
outdoor units. to the outdoor
A unit.
YES
Replace the
outdoor unit main
PCB.
303
Check if
the normal
condition monitor NO
LED for the external
control adaptor for
outdoor unit
blinks. Check if
the power
YES supply wire for the NO
external control Connect the
adaptor for outdoor power supply
unit is connected wire for the
to 5V supply external control
line. adaptor for
outdoor unit to
YES 5V supply line.
Replace the PCB
of the external
control adaptor
for outdoor unit.
Replace the
outdoor unit main
PCB.
304
Troubleshooting
Diagnosis Flow 2
Cool/Heat NO
selection is unified. C/H SELECT of
the external
control adaptor
YES for outdoor unit is
set to “IND”.
Setting of
C/H SELECT of
the external control YES
The unified
adaptor for outdoor addresses for
unit is “unified COOL/HEAT
MASTER”. within the
outdoor/outdoor
transmission are
NO duplicated. Set
the address
again.
Setting of
C/H SELECT of
the external control NO
Replace the
adaptor for outdoor outdoor unit main
unit is “SLAVE”. PCB.
YES
Check if
the normal NO
condition monitor LED
for the outdoor unit
main PCB
blinks. Check
if power is NO
YES supplied to the Supply the power
outdoor unit. to the outdoor
A unit.
YES
Replace the
outdoor unit main
PCB.
305
Check if
the normal
condition monitor NO
LED for the external
control adaptor for
outdoor unit
blinks. Check if
the power
YES supply wire for the NO
external control adaptor Connect the
for outdoor unit is power supply
connected to 5V wire for the
supply line. external control
Set adaptor for
the C/H outdoor unit to
SELECT of 5V supply line.
the external YES
control adaptor for NO
Replace the PCB
outdoor unit to “IND”. of the external
Then check if the control adaptor
error occurs for outdoor unit.
again.
YES
Replace the
outdoor unit main
PCB.
306
Troubleshooting
Diagnosis Flow 3
Check the
connection
status of
connecting wires
of the outdoor multi to NO
SLAVE 1. Check if the Replace the
wiring is disconnected outdoor unit main
or is about to be PCB of the
disconnected. SLAVE 1.
YES
Correct the
connecting wires
of the outdoor
multi and then
reset the power
supply.
307
Diagnosis Flow 4
Check the
connection
status of
connecting wires
of the outdoor multi to NO
SLAVE 2. Check if the Replace the
wiring is disconnected outdoor unit main
or is about to be PCB of the
disconnected. SLAVE 2.
YES
Correct the
connecting wires
of the outdoor
multi and then
reset the power
supply.
Diagnosis Flow 5
Check if the
outdoor unit is NO
connected to multi- Replace the
system. outdoor unit main
PCB.
YES
Remove the
connecting wires
of the outdoor
multi and then
reset the power
supply.
308
Troubleshooting
Diagnosis Flow 6
Check
the
connection
status of one of
the connecting wires NO
of outdoor multi. Check if Replace the
the wiring is broken outdoor unit main
or disconnected. PCB.
YES
Correct the
connecting wires
of the outdoor
multi and then
reset the power
supply.
Diagnosis Flow 7
In
the
connection
status of the NO
outdoor multi, check if Replace the
more than 4 outdoor outdoor unit main
units are PCB.
connected.
YES
Correct the
connecting wires
of the outdoor
multi and then
reset the power
supply.
309
Diagnosis Flow 8
Check
the
connection
status of the
connecting wires
of outdoor multi.
Check if the wiring has NO
Replace the
any connection error or outdoor unit main
broken, or is about to PCB.
be disconnected.
YES
Correct the
connecting wires
of the outdoor
multi and then
reset the power
supply.
310

U7
Applicable Models
VRVII, -WII and -WIII Series

unit and remote controller is normal.

Supposed Causes
outdoor (outside) unit and external control adaptor for
outdoor (outside) unit.
Improper cool/heat selection
Improper cool/heat unified address (outdoor (outside)
unit, external control adaptor for outdoor (outside) unit)
Defective external control adaptor for outdoor
(outside) unit
outdoor (outside) units of multi outdoor (outside) unit
connection.
311
Troubleshooting
Is the
outdoor
(outside) units NO
multi connection Fix the outdoor
transmission wiring (outside) units
normal? multi connection
transmission
wiring and reset
YES power.
Is the
indoor /
outdoor (outside) NO
Fix the indoor /
unit transmission outdoor (outside)
wiring normal? unit transmission
wiring.
YES
YES
C/H SELECT is set Replace the
to "IND". outdoor (outside)
unit PCB (A1P).
NO
Cool / NO
heat selection is Set C/H SELECT
unified. to "IND."
YES
C/H YES
SELECT is set to The cool / heat
"MASTER." unified address
for outdoor
NO (outside) units in
outdoor (outside) -
A outdoor (outside)
unit transmission
is duplicated. Set
the address
correctly.
312
C/H YES
SELECT is set to
"SLAVE."
Check
NO and see if the NO
following items are Fix the problem.
normal.
External control adaptor

for outdoor (outside) unit
•Is there continuity?
•Does the cool/heat
unified address match?
Outdoor (outside) unit
(unified master unit)
•Is there continuity?
•Does the cool/heat
unified address match?
YES
Does
an error occur NO
when the cool / heat Replace the
selector is set to outdoor (outside)
"IND?" unit outdoor
(outside) control
adaptor.
YES replacement
Replace the
outdoor (outside)
unit PCB.
313

between Main and Sub
Remote Controllers
U8
Applicable Models
All indoor models

In case of controlling with 2-remote controller, check the
system using micro-computer if signal transmission
between indoor unit and remote controller (main and sub)
is normal.

Normal transmission does not continue for specified
period.
Supposed Causes
Transmission error between main and sub remote
controller
Connection between sub remote controllers
314
Troubleshooting
Using 2- NO
remote controllers
control.
SS1 of
YES remote controller NO
PCBs is set to Set SS1 to
"MAIN." "MAIN"; the
power supply
OFF once and
YES then back ON.
SS1 of
both remote NO
controllers is set to Turn the power
"SUB." OFF and then
back ON. If an
error occurs,
YES replace the
remote controller
PCB.
Set one remote

controller to
"MAIN"; the
power supply
OFF once and
then back ON.
315

between Indoor and Outdoor
Units in the Same System
U9
Applicable Models
All indoor models

Detect the abnormal signal for the other indoor units
within the circuit by outdoor unit PCB

When the error decision is made on any other indoor unit
within the system concerned
Supposed Causes
Transmission error within or outdoor of other system
Defective electronic expansion valve in indoor unit of
other system
Defective PCB of indoor unit in other system
indoor and outdoor unit
316
Troubleshooting
Turn ON all indoor units.
All the
units are NO
indicating “U9”. Continue the
operation.
YES
“U9”
has been NO
displayed for 2 Re-diagnose by
minutes or display after
more. passage of 2
minutes or more.
YES
The outdoor unit
PCB indicated by
the error code
"U9" is normal.
Check for the
indoor unit of
other system,
and then conduct
troubleshooting
by diagnosis
according to the
Error Code
Flowchart.
317

U9
Applicable Models
All indoor models

Detect the abnormal signal of any other indoor unit within
the system concerned.

When the error decision is made on any other indoor unit
within the system concerned.
Supposed Causes
Transmission error within or outdoor (outside) of other
system
Error of electronic expansion valve in indoor unit of
other system
Defective PCB of indoor unit in other system
indoor and outdoor (outside) unit
318
Troubleshooting
"U9"
has been YES
displayed for 2 Re-diagnose by
minutes or display after
more. passage of 2
NO minutes or more.
Turn ON all indoor

units.
The "UA" display

blinks on the remote YES
controllers of other units Refer to failure
within the same diagnosis for
refrigerant "UA" error code.
system.
NO
The "A1"
display blinks on the YES
remote controllers of Refer to failure
other units within the diagnosis for
same refrigerant
system. "A1" error code.
NO
The "A9"
remote controllers of Refer to failure
other units within the diagnosis for
same refrigerant
system. "A9" error code.
NO
319
The "U4"
remote controllers of other Refer to failure
units within the same diagnosis for
refrigerant "U4" error code.
system.
NO
Refer to failure
diagnosis for
"U5" error code.
320
3.67 UA Improper Combination of

Indoor and Outdoor Units,
Indoor Units and Remote
Controller
UA
Applicable Models
All indoor models

A difference occurs in data by the type of refrigerant
between indoor and outdoor units.
The number of indoor units is out of the allowable range.

The error decision is made as soon as either of the
abnormalities aforementioned is detected.
Supposed Causes
Excess of connected indoor units
Mismatching of the refrigerant type of indoor and
outdoor unit.
Setting of outdoor unit PCB was not conducted after
replacing to spare PCB.
321
Troubleshooting
Check the LED lamps

for “Check 3”
corresponding to the
error code “UA” and for
Check 4 in the monitor
mode.
Check 3 Check 4
To Diagnosis
Flow 1
(Excessive
number of indoor
Check 3 Check 4 units connected)
To Diagnosis
Flow 2
(Connection of
erroneous
Check 3 Check 4 models of indoor
units)
To Diagnosis
Flow 3
(Combination
error of outdoor
Check 3 Check 4 units)
To Diagnosis
Flow 4
(Defective wiring
in units dedicated
to multi
connections)
322
Troubleshooting
Diagnosis Flow 1
Check 3 Check 4
The
number
of indoor units
connected to the YES
same refrigerant circuit Replace the
system should not outdoor unit main
be more than PCB.
64 units.
NO
The number of
indoor units
exceeds the
standard. Check
the connection to
correct.
Diagnosis Flow 2
Check 3 Check 4
Check if
the refrigerant YES
type of the outdoor unit Replace the
corresponds to that outdoor unit main
of the indoor PCB.
unit.
NO
Match the
refrigerant types
of the outdoor
unit and the
indoor unit.
323
Troubleshooting
Diagnosis Flow 3
Check 3 Check 4
Check
if the outdoor NO
unit PCB is replaced
with a spare
PCB.
Check if the
YES unit is not NO
connected to outdoor Replace the
units of different outdoor unit main
models. PCB.
YES
Check the model
of the outdoor
Is unit.
a correct NO
spare PCB Replace it with
procured? the correct spare
PCB.
YES
Check if
the spare PCB NO
Correct the
setting is correct. setting to reset
the power.
YES
Replace the
spare PCB.
Diagnosis Flow 4
Check 3 Check 4
Replace the
outdoor unit main
PCB.
324

UA
Applicable Models
All indoor models
VRVIII-S Series

A difference occurs in data by the type of refrigerant
between indoor and outdoor units.
The number of indoor units is out of the allowable range.
Incorrect signals are transmitted among the indoor unit,
BS unit, and outdoor unit.

The error decision is made as soon as either of the
abnormalities aforementioned is detected.
Supposed Causes
outdoor unit.
Setting of outdoor unit PCB was not conducted after
replacing to spare PCB.
The outdoor unit PCB was replaced with wrong one.
325
Troubleshooting
Check the LED lamps

for “Check 3”
corresponding to the
error code “UA” and for
Check 4 in the monitor
mode.
Check 3 Check 4
To Diagnosis
Flow 1
(Excessive
number of indoor
units connected)
Check 3 Check 4
To Diagnosis
Flow 2
(Connection of
erroneous
models of indoor
units)
Check 3 Check 4
To Diagnosis
Flow 3
(Defective
combination of
outdoor units)
Check 3 Check 4
To Diagnosis
Flow 4
(Defective wiring
in units dedicated
to multi
connections)
Check 3 Check 4
To Diagnosis
Flow 5
(Connection of
erroneous
models of BS
units)
Check 3 Check 4
To Diagnosis
Flow 6
(Defective wiring
between outdoor
A units and BS
units)
326
Check 3 Check 4
To Diagnosis
Flow 7
(Defective wiring
between BS
units)
Check 3 Check 4
To Diagnosis
Flow 8
(Defective wiring
between indoor
units and BS
units)
327
Troubleshooting
Diagnosis Flow 1
Check 3 Check 4
The
number
of indoor
units connected to
the same refrigerant YES
Replace the
circuit system should outdoor unit main
not be more than PCB.
64 units.
NO
The number of
indoor units
exceeds the
standard. Check
the connection to
correct.
Diagnosis Flow 2
Check 3 Check 4
Check if
the refrigerant YES
type of the outdoor unit Replace the
corresponds to that outdoor unit main
of the indoor PCB.
unit.
NO
Match the
refrigerant types
of the outdoor
unit and the
indoor unit.
328
Troubleshooting
Diagnosis Flow 3
Check 3 Check 4
Check
if the outdoor
unit PCB is replaced NO
with PCB for spare
parts.
Check if the
YES unit is not NO
connected to outdoor Replace the
units of different outdoor unit main
models. PCB.
YES
Check the model
of the outdoor
unit.
Is a NO
correct spare PCB Replace it with
procured? the correct spare
PCB.
YES
Check if
the spare PCB NO
Correct the
setting is correct. setting to reset
the power.
YES
Replace the
spare PCB.
329
Troubleshooting
Diagnosis Flow 4
Check 3 Check 4
Is a YES
single unit Procure the
installed? correct model of
unit.
NO
The
connection
wiring of multi YES
outdoor units is broken Correct the
or disconnected. connection
wirings.
NO
Replace the
outdoor unit main
PCB.
Diagnosis Flow 5
Check 3 Check 4
Is the NO
model BS unit Connect the BS
connected? unit.
YES
Replace the
outdoor unit PCB
concerned.
330
Troubleshooting
Diagnosis Flow 6
Check 3 Check 4
Is the
wiring
between the NO
outdoor unit and the Correct the
BS unit correct? wiring.
YES Replace the

outdoor unit PCB
concerned.
Diagnosis Flow 7
Check 3 Check 4
Is the
wiring between the NO
Correct the
BS units correct? connection
wiring.
YES Replace the BS
unit PCB
concerned.
Diagnosis Flow 8
Check 3 Check 4
Is the
connection
wiring between NO
the indoor unit and the Correct the
BS unit correct? connection
wiring.
YES Replace the

indoor unit or BS
unit PCB.
331

UA
Applicable Models
All indoor models

Detect abnormalities in combination of indoor and
outdoor (outside) units and the remote controller using
the outdoor (outside) unit PCB.

When any of the followings is detected, failure is instantly
confirmed.
When there is a problem in the combination of the
indoor and outdoor (outside) units
When there is a problem in the combination of the
indoor unit and the remote controller
Supposed Causes
outdoor (outside) unit.
Setting of outdoor (outside) unit PCB was not
conducted after replacing to spare PCB.
332
Troubleshooting
Is the
outdoor (outside) YES
PCB replaced to spare The refrigerant
PCB ? classification has
not been set yet.
NO
The total of
indoor units
displaying "UA" and NO
indoor units connected There are too
to the same refrigerant many indoor
system is within units within the
connectable same refrigerant
number of system.
unit∗
YES
Press and hold the
RESET button on the
outside unit PCB for 5
seconds.
Does an NO
error occur? Normal
YES
333
Does the
refrigerant type of NO
indoor and outdoor Matches the
(outside) unit refrigerant type
match? of indoor and
outdoor (outside)
YES unit.
Replace the
outdoor (outside)
unit PCB.
Note:
∗ The number of indoor units that can be connected to a
single outside unit system depends on the type of
outside unit.
334
3.68 UC Address Duplication of

Centralized Remote Controller
UC
Applicable Models
All indoor models
Centralized remote controller

The principal indoor unit detects the same address as
that of its own on any other indoor unit.

The error decision is made as soon as the abnormality
aforementioned is detected.
Supposed Causes
Address duplication of centralized remote controller
Troubleshooting
The centralized address Make setting

is duplicated. change so that
the centralized
address will not
be duplicated.
335
3.69 UE Transmission Error

between Centralized Remote
Controller and Indoor Unit
UE
Applicable Models
All indoor models intelligent Touch Controller
Centralized remote controller
Schedule timer

unit and centralized remote controller is normal.

Supposed Causes
Transmission error between optional controllers for
centralized control and indoor unit
Connector for setting main controller is disconnected.
(or disconnection of connector for independent /
combined use changeover switch.)
Defective PCB for centralized remote controller
336
Troubleshooting
Check
the indoor unit
for which “UE” is YES
displayed. Is the C
transmission error
(UE) caused on
all indoor
units?
NO
Is the
power
supply of the NO
indoor unit, on which the Make sure there
“UE” occurred, are no hazardous
turned situations, and
ON? then turn ON the
power supply.
YES
Has the
setting of
centralized
control group No. NO
been made with the
indoor unit on
which the “UE” Can
occurred? the setting of YES
centralized control Make correct
group No be setting of the
YES made? centralized
control group No.
NO
A
For VRV
systems, can
the setting of
centralized control NO
Check outdoor
group No. be made in units to which the
one and the same refrigerant
refrigerant system is
system? connected.
YES
337
A B
Was the
centralized control NO
group No. for indoor Check whether
unit changed? or not there are
no problems with
the transmission
YES wiring length,
types of cables
and wires,
number of units
connected, and
others. If no
problems,
replace the
indoor unit PCB.
Reset the power

supplies of every
centralized
control
equipment.
For the intelligent
Touch controller,
register the air
conditioner again
while in DIII-NET
test run menu.
338
Check
the
transmission
wiring between
centralized control
equipment for any
broken wire. For details, Abnormal Correct the
refer to information in the wiring.
“Procedure for
checking broken
wires” section.
CHECK 13
Normal
Check
the
transmission
wiring with the
master unit
centralized control
equipment for any Abnormal
broken wire. For details, Correct the
refer to information in wiring.
the “Procedure for
checking broken
wires” section.
CHECK 13
Normal
D
339
Has
the master
unit central setting NO
Correct the
connector been connection of the
connected? connector.
YES
Disconnect the
transmission wiring of the
master unit centralized
control equipment, and
then check the voltage
between the transmission
terminals (F1 and F2) of
the master unit
transmission equipment
using a multiple meter.
Is the
voltage
between the NO
terminals F1 (+) and F2 Replace the
(-) in the range of centralized
15.2 to 17.6 control
VDC? equipment.
YES
Centralized
control
equipment:
Normal
It is supposed
that the error
results from
external factors
(e.g. noises) from
other equipment.
340
3.70 UF System is not Set yet

UF
Applicable Models
All indoor models

On check operation, the number of indoor units in terms
of transmission is not corresponding to that of indoor
units that have made changes in temperature.

The error is determined as soon as the abnormality
aforementioned is detected through checking the system
for any erroneous connection of units on the check
operation.
Supposed Causes
indoor-outdoor units and outdoor-outdoor units
Failure to execute check operation
341
Troubleshooting
Are the NO
stop valves opened? Open the stop
valve.
YES
Is the check NO
operation carried
out?
YES Is indoor -
outdoor and
outdoor-outdoor unit YES
Replace the
transmission wiring indoor unit PCB.
normal?
Is indoor -
outdoor and NO
NO
outdoor - outdoor unit After fixing
transmission wiring incorrect wiring,
normal? press and hold
the RESET
button on the
YES outdoor unit main
PCB for 5
seconds.
run for up to 12
minutes.
Wiring check
operation may
not have been
carried out
successfully.
Note:
Wiring check operation may not be successful if carried
out after the outdoor unit has been OFF for more than 12
hours, or if it is not carried out after running all connected
indoor units in the fan mode for at least an hour.
342
3.71 UH System Abnormality,

Refrigerant System Address
Undefined
UH
Applicable Models
All indoor models

Detect an indoor unit with no address setting.

The error decision is made as soon as the abnormality
aforementioned is detected.
Supposed Causes
indoor-outdoor units and outdoor-outdoor units
343
Troubleshooting
Is
electricity
being introduce
for the first time after YES
installation or after an
indoor or outdoor unit
PCB has been
replaced? Does
an error
occur even after
NO 12 minutes elapses
from the time when NO
Normal
electricity is
introduced to
indoor and
outdoor
units?
YES
Is
indoor -
outdoor and
outdoor - outdoor unit NO
After fixing
transmission wiring incorrect wiring,
normal? (∗1) press and hold
the RESET
button on the
YES outdoor unit main
Press and hold the PCB for 5
RESET button on the seconds.
outdoor unit PCB for 5 ∗ The unit will not
seconds run for up to 12
minutes.
Does an error NO
Normal
occur?
YES
A
344
Disconnect
the outdoor-
outdoor unit
transmission wiring to YES
create the one-system Mount the DIII-
status, and then NET expander
check whether or adaptor.
not the
system is
normal.
NO
Does a
“UH” error occur NO
for all indoor units in Replace the
the system? indoor unit PCB.
YES
Replace the
outdoor unit
PCB.
Note:
∗1. Check the correct wiring “indoor-outdoor” and
“outdoor-outdoor” by Installation manual.
∗2. What is Auto Address?
This is the address automatically assigned to indoor
units and outdoor units after initial power supply
upon installation, or after executing rewiring (Keep
pressing the RESET button for more than 4
seconds).
345
CHECK 1 Check for causes of rise in high

pressure
Referring to the Fault Tree Analysis (FTA) shown below,
probe the defective points.
Stop valve ← Check to be sure the stop
closed valve is open.
Local pressure High pipe Bent or ← Conduct visual checks for
rise resistance crashed pipe pipe conditions.
Clogging of ← Is there any temperature
foreign difference caused before
[In cooling]
materials and after the filter or
If the outdoor
unit electronic branch pipe.
Defective Defective ← Are the coil resistance and
expansion valve outdoor unit valve coil insulation normal?
is throttled: electronic
(∗1.) expansion Defective
Rise in valve valve body
high
A temperature
pressure
difference in
excess of 10˚C
between the
inlet and the
outlet is deemed
Defective high ← Are the electrical
to be abnormal.
pressure characteristics normal?
sensor
Defective high
Defective
pressure Defective ← Is the pressure value
control
control service checked with the Service
monitor PCB Checker corresponding to
the measurement value of
the pressure sensor?
indoor unit valve coil insulation normal?
electronic
expansion Defective
valve valve body
Defective high ← Are the electrical

[In heating] pressure characteristics normal?
If the indoor sensor
unit electronic
expansion Defective ← Is the connector properly
valve Defective indoor unit connected?
excessively control liquid pipe Are the thermistor
throttled: thermistor resistance characteristics
(∗2.) normal?
Defective ← Is the pressure value
service checked with the Service
A
346
A ← Is the suction air

High suction Short circuit
temperature less than
[In cooling] air 43˚C?
temperature of High outdoor ← Is the outdoor temperature
outdoor unit air less than 43˚C?
High suction temperature
air
Short circuit ← Is the suction air
temperature High suction temperature less than
of the air 27˚C?
condenser temperature of High room ← Is the room temperature
indoor unit temperature less than 27˚C?
Defective suction air ← Is the connector properly
[In heating] thermistor of indoor unit connected?
Are the thermistor
resistance characteristics
normal?
High suction air ← Is the outdoor air
temperature of outdoor temperature less than
unit 16˚CWB?
Defective outdoor air ← Is the connector properly

temperature thermistor connected?
of outdoor unit Are the thermistor
normal?
Dirty condenser ← Is the heat exchanger
clogged? (In cooling)
Degradation Mixing of non- ← Is air or else mixed in the
in condensable gas refrigerant system?
condensing
capacity Decreased Defective ← Can the fan motor
fan output fan motor be rotated with
Decreased hands?
airflow Are the motor coil
rate resistance and
insulation normal?
Defective ← If a spare PCB is
service mounted, is the
monitor capacity setting
PCB properly made?
(Including
capacity
setting)
High Dirty filter ← Is the air filter
airflow clogged?
passage
resistance Obstacle ← Is there any
obstacle in the
airflow passage?
Excessive refrigerant ← Refer to error code "F6".
charging
Improper model selection [In heating] ← Is the indoor unit too small
compared to the large-
sized outdoor unit?
Note:
∗1. In cooling, it is normal if the outdoor unit electronic
expansion valve (EVM) is fully open.
∗2. In heating, the indoor unit electronic expansion valve
is used for “subcooling degree control”.
347
CHECK 2 Check for causes of drop in low

pressure
Defective low ← Are the electrical
Defective sensor
[In cooling]
compressor
(∗1.)
capacity Defective ← Is the pressure value
control service checked with the Service
Defective low monitor PCB Checker corresponding to
pressure the measurement value of
control the pressure sensor?
sensor
Defective low
Defective hot
pressure ← Are the coil resistance and
[In both gas solenoid
protection insulation normal?
cooling and valve
control
heating]
(∗2.) Defective ← Is the pressure value
[In cooling]
Abnormally the measurement value of
If the indoor
dropping low the pressure sensor?
unit electronic
pressure Defective
expansion Defective ← Are the coil resistance and
(Low indoor unit
valve is valve coil insulation normal?
evaporating electronic
throttled too
temperature) expansion Defective
much:
valve valve body
(∗3.)
Defective gas ← Check for the thermistor
pipe thermistor resistance and connection.
of indoor unit
Defective liquid ← Check for the thermistor

Defective
pipe thermistor resistance and connection.
control
of indoor unit
Defective Defective ← Is the pressure value
electronic service checked with the Service
expansion monitor PCB Checker corresponding to
valve control the measurement value of
outdoor unit valve coil insulation normal?
electronic
expansion Defective
valve valve body

[In heating] sensor
If the outdoor
unit electronic
Defective ← Check for the thermistor
Defective
suction pipe resistance and connection.
expansion control
thermistor
valve
excessively Defective
throttled: service
(∗4.) monitor PCB
348
[In cooling] Low suction Short circuit ← Is the suction air

air temperature more than
temperature of 14˚C?
indoor unit Low room ← Is the room temperature
temperature less than 14˚C?
Defective suction air ← Is the connector properly
Low suction
thermistor of indoor unit connected?
air
Are the thermistor
temperature
of the
normal?
evaporator Low suction air ← Is the outdoor air
temperature of outdoor temperature more than
unit -20˚C?
Defective outdoor air ← Is the connector properly

[In heating] temperature thermistor connected?
of outdoor unit Are the thermistor
normal?
Abnormal ← Does the piping length fall
piping length in the permissible range?
Bent or ← Conduct visual checks for
crashed pipe pipe conditions.
High pipe
resistance Clogging of ← Is there any temperature
foreign difference caused before
materials and after the filter or
Less
branch pipe?
circulation Stop valve
quantity of closed
refrigerant
Inadequate refrigerant ← Refer to error code "U1".
quantity
Moisture choke ← Eliminate moisture by

vacuum operation.
Dirty evaporator ← Is the heat exchanger
clogged?
Degradation Decreased Defective ← Can the fan motor
in fan output fan motor be rotated with
condensing hands?
capacity Decreased
rate resistance and
insulation normal?
Defective ← If a spare PCB is
service mounted, is the
monitor capacity setting
PCB properly made?
(Including
capacity
setting)
High Dirty filter ← Is the air filter

airflow clogged?
passage
resistance Obstacle ← Is there any
obstacle in the
airflow passage?
349
Note:
∗1. For details of compressor capacity control while in
cooling, refer to “Compressor PI control”.
∗2. The “low pressure protection control” includes low
pressure protection control and hot gas bypass
control.
∗3. In cooling, the indoor unit electronic expansion valve
is used for “superheated degree control”.
∗4. In heating, the outdoor unit electronic expansion
valve (EVM) is used for “superheated degree control
of outdoor unit heat exchanger”.
350
CHECK 3 Check the Factors of Overheat

Operation
Hot gas circuit
clogging
Defective ← Are the coil resistance and

solenoid valve insulation normal?
coil
Defective
Defective hot solenoid valve
gas bypass body
control
(∗1) Defective
service
monitor PCB
[In cooling only]
Defective Defective ← Are the coil
Defective Defective subcooling valve coil resistance and
discharge subcooling electronic insulation normal?
pipe electronic expansion Defective
temperature expansion valve valve body
control valve
control Defective ← Are the electric
Defective
(EV2) low characteristics
control
pressure normal?
(∗2) sensor
Defective ← Is the connector

subcooling properly
heat connected?
exchanger Are the thermistor
outlet resistance
thermistor characteristics
normal?
Temperature
Defective ← Is the pressure
increase of
service value checked with
discharge
monitor the Service Checker
pipe
PCB corresponding to
the measurement
value of the
pressure sensor?
Four way ← Check if the piping

valve is in the temperature connected to
middle the four way valve is
Defective four position. normal.
way valve
operation
Leak from hot
gas bypass
valve
Superheat due to shaft

Compressor damage
overheat Superheat due to
defective compressor
351
A
indoor unit valve coil insulation normal?
electronic
[In cooling] expansion Defective
If the indoor valve valve body
unit electronic
Defective gas ← Is the connector properly
expansion
pipe connected?
valve is
thermistor of Are the thermistor
throttled too
indoor unit resistance characteristics
much:
normal?
(∗3)
Defective ← Is the connector properly
Defective thermistor for connected?
control indoor unit Are the thermistor
liquid pipe resistance characteristics
Defective
normal?
superheated Defective
degree service
control. monitor PCB

electronic
[In heating] expansion Defective
If the outdoor valve valve body
unit electronic
expansion
Defective low ← Are the electric
valve
sensor
excessively
throttled: Defective ← Is the connector properly
(∗4) Defective
suction pipe connected?
control
thermistor Are the thermistor
normal?
Refrigerant shortage ← Refer to [CHECK 12]
High pipe Abnormal piping length ← Does the piping length fall
resistance in the permissible range?
Bent or crashed pipe ← Conduct visual checks
(Including moisture ← Eliminate moisture by

choke) vacuum operation. (Refer
to [Check 13])
Stop valve closed ← Check if the stop valve is
open.
352
Note:
∗1. Refer to “Low pressure protection control” for hot gas
bypass control.
∗2. Refer to “Subcooling electronic expansion valve
control”.
∗3. “Superheating temperature control” in cooling is
conducted by indoor unit electronic expansion valve.
∗4. Superheating temperature control in heating is
conducted by outdoor unit electronic expansion valve
(EVM).
∗5. Judgement criteria of superheat operation:
1 Suction gas superheated degree: 10°C and over.
2 Discharge gas superheated degree: 45°C and
over, except immediately after compressor starts up
or is running under drooping control.
(Use the above values as a guide. Depending on the
other conditions, the unit may be normal despite the
values within the above range.)
353
CHECK 4 Power Transistor Check

Perform the following procedures prior to check.
(1) Power OFF.
(2) Remove all the wiring connected to the PCB where
power transistors are mounted on.
[Preparation]
z Multiple ∗ Prepare the analog
tester type of multiple tester.
For the digital type of
multiple tester, those
with diode check
function are available
for the checking.
[Point of Measurement and Judgement Criteria]

z Turn OFF the power supply. Then, after a lapse of 10
minutes or more, make measurement of resistance.
When using the analog type of multiple tester, make

measurement in resistance measurement mode in the
x1kΩ range.
Measuring
point Judgement
No. Remarks
Criteria
+ –
1 P2 U
2 P2 V 2 ~ 15kΩ
3 P2 W
4 U P2
5 V P2
Due to condenser charge and
6 W P2 15kΩ and more so on, resistance
7 N3 U (including ) measurement may require
some time.
8 N3 V
9 N3 W
10 U N3
11 V N3 2 ~ 15kΩ
12 W N3
354
When using the digital type of multiple tester, make

measurement in diode check mode ( )
Measuring
point Judgement
No. Remarks
Criteria
+ –
1 P2 U Due to condenser charge and
so on, resistance
2 P2 V 1.2V and more
measurement may require
3 P2 W some time.
4 U P2
5 V P2
6 W P2
0.3 ~ 0.7V
7 N3 U
8 N3 V
9 N3 W
10 U N3 Due to condenser charge and
so on, resistance
11 V N3 1.2V and more
measurement may require
12 W N3 some time.
355
[PCB and Circuit Diagram]
J1
J2
J3
N3 U V W
P1 P3
P1 P2 P3
DM IGBT
X10A K2
J1
L1
J2
L2
L3
J3
N3
U V W
X11A
356
CHECK 5 Check for causes of wet operation.

Defective crankcase
Refrigerant heater
accumulation Frequent ON/OFF of
compressor
Overcharge of ← Refer to [CHECK 11]
refrigerant

[In cooling] indoor unit valve coil insulation normal?
Indoor unit electronic
electronic expansion Defective
Wet expansion valve valve body
operation valve opens
Defective gas ← Is the connector properly
too much. (∗1)
pipe connected?
thermistor of Are the thermistor
normal?
Defective liquid pipe connected?
control thermistor of Are the thermistor
normal?
Defective Defective
control of service
superheated monitor PCB
degree
electronic
expansion Defective
valve valve body
Defective low ← Are the electric

sensor
[In heating]
Outdoor unit Defective
electronic suction pipe connected?
control
expansion thermistor Are the thermistor
valve opens resistance characteristics
too much. (∗2) normal?
A
357
A
Dirty evaporator ← Does the heat exchanger
get clogged?
Degraded
evaporating Decreased Defective ← Can the fan motor
capacity fan output fan motor be rotated with
Decreased hands?
rate resistance and
Defective insulation normal?
service
monitor
PCB
(including
capacity
High setting)
airflow
passage
Dirty filter ← Is the air filter
resistance clogged?
Obstacles ← Is there any
obstacle in the
airflow passage?
Note:
∗1. “Superheating temperature control” in cooling is
conducted by indoor unit electronic expansion valve.
∗2. Superheating temperature control in heating is
conducted by outdoor unit electronic expansion valve
(EVM).
∗3. Guideline of superheated degree to judge as wet
operation
1 Suction gas superheated degree: Not more than
3°C; 2 Discharge gas superheated degree: Not
more than 15°C, except immediately after
compressor starts up or is running under drooping
control.
(Use the above values as a guide. Depending on the
other conditions, the unit may be normal despite the
values within the above range.)
358
CHECK 6 Check for overcharge of refrigerant.

In case of VRV Systems, the only way to judge as the
overcharge of refrigerant is with operating conditions due
to the relationship to pressure control and electronic
expansion valve control.
As information for making a judgement, refer to the
information below.
Diagnosis of overcharge of refrigerant

1. High pressure rises. Consequently, overload control is
conducted to cause insufficient cooling capacity.
2. The superheated degree of suction gas lowers (or the
wet operation is performed).
Consequently, the compressor becomes lower in
discharge pipe temperature despite of pressure loads.
3. The subcooling degree of condensate rises.
Consequently, in heating, the temperature of
discharge air through the subcooling section becomes
lower.
Cooling
High pressure
drooping control
High pressure Frequency comes to
gradually rises with the minimum level.
increase in
frequency. Subcooled degree
becomes higher.
(Liquid connection
High pressure pipe temperature
lowers.)
(Low pressure is
maintained at a
constant level.)
Low pressure
Low pressure rises due
to decreased
compressor output.
Frequency
To maintain low pressure, frequency

increases under the capacity
control.
359
The outdoor unit electronic expansion valve

Heating is closed due to the overload control.
Frequency comes to
the minimum level.
(High pressure is maintained
at a constant level.)
High pressure
High pressure drops or rises

immediately after the overload
control is complete.
Low pressure
Low pressure rises
due to decreased
frequency.
Low pressure drops due to
closed outdoor unit
electronic expansion valve.
Frequency Hot gas bypass is activated
for low pressure protection,
i.e., hunting at low pressure.
To maintain high pressure,
frequency decreases under the
capacity control.
(Degree of overcharge)
Proper amount Higher degree of overcharge
360
CHECK 7 Check for shortage of refrigerant.

In case of VRV Systems, the only way to judge as the
shortage of refrigerant is with operating conditions due to
the relationship to pressure control and electronic
expansion valve control.
As information for making a judgement, refer to the
information below.
Diagnosis of shortage of refrigerant

1. The superheated degree of suction gas rises.
Consequently, the compressor discharge gas
temperature becomes higher.
2. The superheated degree of suction gas rises.
Consequently, the electronic expansion valve turns
open.
3. Low pressure drops to cause the unit not to
demonstrate cooling capacity (heating capacity).
Cooling
The opening degree of the indoor unit Fan control is activated for high
electronic expansion valve becomes pressure protection under
larger. cooling control at low outdoor
Either of the electronic expansion air temperature, i.e., the fan is
valves becomes fully open. hunting at high pressure.
Frequency comes to the minimum level.
High pressure
(Low pressure
is maintained at High pressure drops
a constant with decrease in
level.) compressor capacity.
Low pressure
Low pressure rises as the
opening degree of the indoor
unit electronic expansion
valve becomes larger.
Frequency slightly increases If frequency comes to the
under the capacity control. minimum level, low
pressure cannot be
Frequency maintained.
To maintain low
pressure,
frequency drops
due to the
capacity control.
361
Heating
The opening degree of the outdoor unit electronic expansion valve becomes larger.
The outdoor unit electronic expansion valve fully opens and frequency increases.
Discharge pipe or low pressure drooping control
Frequency comes to
High pressure the minimum level.
(High pressure
is maintained at
a constant
level.)
Low pressure
Frequency
To maintain low pressure, Frequency drops

frequency drops due to the
capacity control. due to the drooping
control.
(Degree of refrigerant shortage)

Higher degree of
Proper amount
shortage
362
CHECK 8 Vacuuming and dehydration

procedure
Conduct vacuuming and dehydration in the piping system
following the procedure for <Normal vacuuming and
dehydration> described below.
Furthermore, if moisture may get mixed in the piping
system, follow the procedure for <Special vacuuming and
dehydration> described below.
<Normal vacuuming and dehydration>

(1) Vacuuming and dehydration
• Use a vacuum pump that enables vacuuming up to
-100.7kPa (5 torr, -755 mmHg).
• Connect manifold gauges to the service ports of
liquid pipe and gas pipe and run the vacuum pump
for a period of two or more hours to conduct
evacuation to -100.7kPa or less.
• If the degree of vacuum does not reach -100.7kPa
or less even though evacuation is conducted for a
period of two hours, moisture will have entered the
system or refrigerant leakage will have been
caused. In this case, conduct evacuation for a
period of another one hour.
• If the degree of vacuum does not reach -100.7kPa
or less even though evacuation is conducted for a
period of three hours, conduct the leak tests.
(2) Leaving in vacuum state
• Leave the compressor at the degree of vacuum of
-100.7kPa or less for a period of one hour or more,
and then check to be sure that the vacuum gauge
reading does not rise. (If the reading rises,
moisture may have remained in the system or
refrigerant leakage may have been caused.)
(3) Additional refrigerant charge
• Purge air from the manifold gauge connection
hoses, and then charge a necessary amount of
refrigerant.
363
<Special vacuuming and dehydration> - In case of

moisture may get mixed in the piping∗
• Follow the same procedure as that for 1) Normal
vacuuming and dehydration described above.
(2) Vacuum break
• Pressurize with nitrogen gas up to 0.05MPa.
• Conduct vacuuming and dehydration for a period
of one hour or more. If the degree of vacuum does
not reach -100.7kPa or less even though
evacuation is conducted for a period of two hours
or more, repeat vacuum break - vacuuming and
dehydration.
(4) Leaving in vacuum state
• Leave the compressor at the degree of vacuum of
-100.7kPa or less for a period of one hour or more,
and then check to be sure that the vacuum gauge
reading does not rise.
(5) Additional refrigerant charge
• Purge air from the manifold gauge connection
hoses, and then charge a necessary amount of
refrigerant.
Note:
∗ In case of construction during rainy reason, if dew
condensation occurs in the piping due to extended
construction period, or rainwater or else may enter the
piping during construction work:
364
CHECK 9 List of inverter-related error codes

Condition for
Code Name Major cause
determining error
L5 Instantaneous • Inverter output current • Liquid sealing
overcurrent of exceeds 32.3A even • Defective
inverter instantaneously. compressor
compressor • Defective inverter
PCB
L8 Overcurrent of • Compressor overload • Back-flow of
inverter running compressor liquid
compressor An overcurrent of • Sudden changes
(Electronic 19.0A or more in loads
Compressor current
thermal) continues for a period • Disconnected

of 5 consecutive compressor
seconds or that of wiring
16.1A or more • Defective inverter
continues for a period PCB
of 260 consecutive
seconds.
For 230V units:
A current of 33.5A or
more continues for a
period of consecutive
5 sec. or that of 27.6A
or more continues for
a period of
consecutive 260 sec.
• The inverter loses
synchronization.
365
Condition for
Code Name Major cause
determining error
L1 Defective • No output is given. • Defective heavy
inverter PCB current part of
compressor
L9 Defective • The compressor • Liquid sealing or
startup of motor fails to start up. defective
inverter compressor
compressor • Excessive oil or
refrigerant
• Defective inverter
PCB
E5 Inverter • The compressor is in • Defective
compressor the locked status compressor
lock (does not rotate).
L4 Radiation fin • The radiation fin • Defective fan
temperature temperature reaches • Running in
rise 87°C or more (while in overload for an
operation). extended period
of time
Protection device and others
PCB
U2 Power supply • The inverter power • Power supply
voltage error supply voltage is high error
or low. • Defective inverter
PCB
P1 Imbalanced • Power supply voltages • Power supply
power supply get significantly error (imbalanced
imbalanced among voltages of 2% or
three phases. more)
PCB
• Dead inverter
PCB
LC Transmission • With the outdoor unit • Broken wire in
error (between PCB, no communication
inverter PCB communications are line
and service carried out across • Defective service
monitor PCB) service monitor PCB - monitor PCB
inverter PCB - fan • Defective inverter
PCB. PCB
• Defective fan
PCB
PJ PCB • Any PCB of • PCB of different
mismatching specification different specification
from that of the mounted
product is connected.
P4 Defective • The radiation fin • Defective
radiation fin thermistor gets short radiation fin
thermistor circuited or open. thermistor
366
CHECK 10 Concept of inverter-related error

codes
Transmission error
When transmissions
Main (Service between the main PCB
and the inverter PCB
monitor) PCB are not normal
Instantaneous overcurrent of inverter

LC compressor (When inverter output
current exceeds 460V units: 32.3A
230V units: 59.1A even
instantaneously)
Overcurrent of inverter
compressor
For 460V units
An overcurrent of 19.0A
or more continues for a
period of 5 consecutive
seconds
An overcurrent of 16.1A
or more continues for a
period of 260 consecutive
seconds.
For 230V units
period of consecutive 5
sec.
period of consecutive 260
sec.
Power supply
Weak-current Inverter
Compressor
(3 phase, 460VAC) part PCB

(3 phase, 230VAC)
Heavy-current L5 L8
part (Power
transmission etc.)
U2 P1 L1 P4 L4 PJ E5 L9
Imbalanced power PCB mismatching Defective startup of
supply voltage When incorrect inverter compressor
When inverter PCB is (Compressor stops
imbalance in connected running immediately
voltages among Radiation fin after it starts up.)
three phases temperature rise Inverter compressor lock
comes to 2% or When the (Compressor does not
more radiation fin run at all.)
Power supply temperature
voltage error reached 87˚C or
When the power more
supply voltage Defective radiation fin thermistor
falls out of the When the radiation fin
range of thermistor resistor detects an
460VAC±10% open circuit (-30˚C or less) or a
230VAC±10% short circuit (120˚C or more)
Defective radiation inverter
When the radiation heavy
current part of inverter gets
defective (gives no output)
367
Current
Error codes related to
compressor current Instantaneous
overcurrent L5
460V: 32.3A
(230V: 59.1A) Compressor overcurrent
(Electronic thermal 2) L8
Compressor overcurrent
460V: 19.0A (Electronic thermal 1) L8
5 consecutive sec.
(230V: 33.5A)
460V: 16.1A 260 consecutive sec.
(230V: 27.6A)
Max. control
Time
368
CHECK 11 Thermistor Resistance / Temperature

Characteristics
For radiation fin thermistor
T°C kΩ T°C kΩ
-30 354.1 55 5.761
-25 259.7 60 4.797
-20 192.6 65 4.014
-15 144.2 70 3.375
-10 109.1 75 2.851
-5 83.25 80 2.418
0 64.10 85 2.060
5 49.70 90 1.762
10 38.85 95 1.513
15 30.61 100 1.304
20 24.29 105 1.128
25 19.41 110 0.9790
30 15.61 115 0.8527
35 12.64 120 0.7450
40 10.30 125 0.6530
45 8.439 130 0.5741
50 6.954 3PA61998L (AD92A057)
369
For outdoor air thermistor

For suction pipe thermistor
For heat exchanger thermistor
For intermediate heat exchanger thermistor
For liquid thermistor
For remote controller thermistor
T°C kΩ T°C kΩ
-30 361.7719 40 10.6281
-25 265.4704 45 8.7097
-20 196.9198 50 7.1764
-15 147.5687 55 5.9407
-10 111.6578 60 4.9439
-5 85.2610 65 4.1352
0 65.6705 70 3.4757
5 50.9947 75 2.9349
10 39.9149 80 2.4894
15 31.4796 85 2.1205
20 25.0060 90 1.8138
25 20.0000 95 1.5575
30 16.1008 100 1.3425
35 13.0426 105 1.1614
3SA48001 (AD87A001J)
370
For discharge pipe thermistor

T°C kΩ T°C kΩ
-30 3257.371 65 41.4168
-25 2429.222 70 34.7923
-20 1827.883 75 29.3499
-15 1387.099 80 24.8586
-10 1061.098 85 21.1360
-5 817.9329 90 18.0377
0 635.0831 95 15.4487
5 496.5712 100 13.2768
10 391.0070 105 11.4395
15 309.9511 110 9.8902
20 247.2696 115 8.5788
25 198.4674 120 7.4650
30 160.2244 125 6.5156
35 130.0697 130 5.7038
40 106.1517 135 5.0073
45 87.0725 140 4.4080
50 71.7703 145 3.8907
55 59.4735 150 3.4429
60 49.5180 3SA48006 (AD87A001J)
371
CHECK 12 Pressure Sensor

PH = 1.38VH-0.69 VH: Output Voltage [High Side] VDC
PL = 0.57VL-0.28 VL: Output Voltage [Low Side] VDC
Detected Pressure PH: High pressure (MPa)
PL: Low pressure (MPa)
High Pressure (PH)
Low Pressure (PL)
Output Voltage (VH, VL)
372
CHECK 13 Broken Wire Check of the Connecting

Wires
1. Procedure for checking outdoor-outdoor unit
transmission wiring for broken wires
On the system shown below, turn OFF the power
supply to all equipment, short circuit between the
outdoor-outdoor unit terminal F1 and F2 in the
"Outdoor Unit A" that is farthest from the centralized
remote controller, and then conduct continuity checks
between the transmission wiring terminal blocks F1
and F2 of the centralized remote controller using a
multiple meter. If there is continuity between the said
terminal blocks, the outdoor-outdoor unit transmission
wiring has no broken wires in it.
If there is no continuity, the transmission wiring may
have broken wires. With the outdoor-outdoor unit
terminal of the "Outdoor Unit A" short circuited,
conduct continuity checks between the transmission
wiring terminal blocks F1 and F2 of the unified ON/
OFF controller. If there is no continuity as well,
conduct continuity checks between the outdoor-
outdoor unit terminal of the "Outdoor Unit E", between
the outdoor-outdoor unit terminal of the "Outdoor Unit
D", between the outdoor-outdoor unit terminal of the
"Outdoor Unit C", … in the order described, thus
identifying the place with continuity.
If the place with continuity can be identified, there may
be broken wires in places before the said place with
continuity.
2. Procedure for checking indoor-outdoor unit

transmission wiring for broken wires (for checking the
indoor-outdoor unit transmission wiring of the
"Outdoor Unit C" for broken wires)
Turn OFF the power supply to all equipment, short
circuit between the indoor-outdoor unit terminal F1
and F2 in the "Outdoor Unit C", and then conduct
continuity checks between the transmission wirings F1
and F2 of the "Indoor Unit a" that is farthest from the
373
"Outdoor Unit C" using a multiple meter. If there is

continuity between the said transmission wirings, the
indoor-outdoor unit transmission wiring has no broken
wires in it.
If there is no continuity, the transmission wiring may
have broken wires. With the indoor-outdoor unit
terminal of the "Outdoor Unit C" short circuited,
identify the place with continuity in the transmission
wiring of the "Indoor Unit b", transmission wiring of the
"Indoor Unit c", and transmission wiring of the "Indoor
Unit d" in the order described.
If the place with continuity can be identified, there may
be broken wires in places before the said place with
continuity.
Short circuit
between the
outdoor-outdoor
unit terminal
parts.
Short circuit between Outdoor-outdoor Unit

Transmission Wiring
Check the transmission the indoor-outdoor unit
wiring for continuity. Indoor-outdoor Unit terminal parts.
If there is continuity, the Transmission Wiring
indoor-outdoor unit
transmission has no
broken wires in it.
Check the transmission

wiring for continuity.
If there is continuity, the
outdoor-outdoor unit
transmission has no broken
wires in it.
Unified ON/OFF controller Centralized remote controller
374
CHECK 14 Master Unit Centralized Connector

Setting Table
The master unit centralized setting connector (CN1/X1A)
is mounted at the factory.
z To independently use a single unit of the intelligent
Touch Controller or a single unit of the centralized
remote controller, do not dismount the master unit
centralized setting connector (i.e., use the connector
with the factory setting unchanged).
z To independently use the schedule timer, insert an
independent-use setting connector.
No independent-use setting connector has been
mounted at the factory. Insert the connector, which is
attached to the casing of the master unit, in the PCB
(CN1/X1A).
(Independent-use connector = Master unit centralized
setting connector)
z To use two or more centralized controller in
combination, make settings according to the table
shown below.
Centralized controller connection pattern Setting of master unit centralized setting connector (∗2)
Pattern intelligent Centralized Unified Schedule intelligent Centralized Unified
Schedule
Touch remote ON/OFF Touch remote ON/OFF
timer timer
Controller controller controller Controller controller controller
Only a
single unit:
(1) 1 to 2 × (∗1) "Provided",
units Others: "Not
provided"
(2) × (∗1)
1 unit 1 unit Provided Not provided
(3) × (∗1)
1 to 8 Only a All "Not

units single unit: provided"
(4) 1 to 2 × (∗1) "Provided",
units Others: "Not
provided"
(5) Only a
(6) 1 unit single unit: Not provided
1 to 4 1 to 16 "Provided", All "Not
(7) units units Others: "Not provided"
(8) 1 unit provided" Not provided
(9) Only a
1 to 16 single unit:
units "Provided",
(10) 1 unit Others: "Not Not provided
provided"
(11) 1 unit Provided
375
Note:
∗1. The intelligent Touch Controller and the schedule
timer are not available for combined use.
∗2. The intelligent Touch Controller, centralized remote
controller, and the unified ON/OFF controller have
been set to "Provided with the master unit
centralized setting connector" at the factory. The
schedule timer has been set to "Not provided with
the master unit centralized setting connector" at the
factory, which is attached to the casing of the master
unit.
376
CHECK 15 Master-Slave Unit Setting Table

Combination of intelligent Touch Controller and
Centralized Remote Controller
Master Slave
#1 #2 #3 #4
∗ #1 #2 #3 #4
Master/ Master/ Master/ Master/
Pattern 1-00~4-15 5-00~8-15 1-00~4-15 5-00~8-15
Slave Slave Slave Slave
CRC Master CRC Master CRC Slave CRC Slave
CRC Master — — CRC Slave — —
intelligent intelligent
Touch Master — — Touch Slave — —
Controller Controller
intelligent
CRC Master — — Touch Slave — —
Controller
intelligent
Touch Master — — CRC Slave — —
Controller
CRC Master — — — — — —
intelligent
Touch Master — — — — — —
Controller
Note:
CRC: Central remote controller <DCS302CA61>
intelligent Touch Controller: < DCS601C51 >
∗The patterns marked with “∗” have nothing to do with
those described in the list of setting of master unit
centralized setting connector.
377
CHECK 16 Check on connector of fan motor

(Power supply cable)
(1) Turn OFF the power supply.
Measure the resistance between phases of U, V, W
at the motor side connectors (three-core wire) to
check that the values are balanced and there is no
short circuiting, while connector or relay connector is
disconnected.
Red U
Measure the resistance

White V values between phases
U,V,W.
Black W
378
CHECK 17 Check on connector of fan motor

(Signal cable)
(1) Turn OFF the power supply.
(2) Measure the resistance between Vcc and each
phase of U, V, W and GND and each phase at the
motor side connectors (five-core wire) to check that
the values are balanced within the range of ± 20 %,
while connector or relay connector is disconnected.
Furthermore, to use a multiple meter for
measurement, connect the probe of negative pole to
Vcc and that of positive pole to GND.
5 Gray GND
4 Pink Vcc
Measure the resistance
3 Orange W values between Vcc
and U,V,W, and GND
and U,V,W.
2 Blue V
1 Yellow U
379
Warning z Daikin products are manufactured for export to numerous countries throughout the world. Prior to
purchase, please confirm with your local authorised importer, distributor and/or retailer whether
this product conforms to the applicable standards, and is suitable for use, in the region where the
product will be used. This statement does not purport to exclude, restrict or modify the application
of any local legislation.
z Ask a qualified installer or contractor to install this product. Do not try to install the product
yourself. Improper installation can result in water or refrigerant leakage, electrical shock, fire or
explosion.
z Use only those parts and accessories supplied or specified by Daikin. Ask a qualified installer or
contractor to install those parts and accessories. Use of unauthorised parts and accessories or
improper installation of parts and accessories can result in water or refrigerant leakage, electrical
shock, fire or explosion.
z Read the User's Manual carefully before using this product. The User's Manual provides important
safety instructions and warnings. Be sure to follow these instructions and warnings.
If you have any enquiries, please contact your local importer, distributor and/or retailer.
Cautions on product corrosion

1. Air conditioners should not be installed in areas where corrosive gases, such as acid gas or alkaline gas, are produced.
2. If the outdoor unit is to be installed close to the sea shore, direct exposure to the sea breeze should be avoided. If you need to install the
outdoor unit close to the sea shore, contact your local distributor.
Organization:
DAIKIN INDUSTRIES, LTD. Organization:
AIR CONDITIONING MANUFACTURING DIVISION DAIKIN INDUSTRIES
(THAILAND) LTD. All of the Daikin Group's business
Scope of Registration: facilities and subsidiaries in Japan
THE DESIGN/DEVELOPMENT AND MANUFACTURE OF Scope of Registration: are certified under the ISO 14001
COMMERCIAL AIR CONDITIONING, HEATING, COOLING, THE DESIGN/DEVELOPMENT international standard for
REFRIGERATING EQUIPMENT, HEATING EQUIPMENT, AND MANUFACTURE OF AIR environment management.
RESIDENTIAL AIR CONDITIONING EQUIPMENT, HEAT CONDITIONERS AND THE
RECLAIM VENTILATION, AIR CLEANING EQUIPMENT, COMPONENTS INCLUDING
JMI-0107 COMPRESSORS AND VALVES. JQA-1452 COMPRESSORS USED FOR
Dealer
Head Office:
Umeda Center Bldg., 2-4-12, Nakazaki-Nishi,
Kita-ku, Osaka, 530-8323 Japan
Tokyo Office:
JR Shinagawa East Bldg., 2-18-1, Konan,
Minato-ku, Tokyo, 108-0075 Japan
http://www.daikin.com/global_ac/
c All rights reserved
zSpecifications, designs and other content appearing in this brochure are current as of September 2011 but subject to change without notice.
Si30-701_A
Printed in Japan 09/2011 K AK

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Daikin VRV Diagnosis Manual

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Si30 - 701_A

Applicable Models ................................................... 2

3.17 CA Thermistor for Discharge Air

3.46 JA Discharge Pipe Pressure Sensor

3.68 UC Address Duplication of

Applicable Model Series

Air Cooled VRVIII-Q 9

Ceiling Suspended Type FXH - - 32L - - 63L - 100L -

FXDQ-PVE 20P 25P 32P - - - - - - - -

Ceiling Suspended Type FXHQ - - 32M - - 63M - 100M -

Ceiling Mounted Duct Type

2-5. VRVIII-Q P Series

FXDQ-PBVET 20PB 25PB 32PB - - - - - - - - -

Symptom Supposed Cause Countermeasure

Symptom Supposed Cause Countermeasure

Symptom Supposed Cause Countermeasure

Symptom Supposed Cause Countermeasure

Symptom Supposed Cause Countermeasure

2.2 Self-diagnosis by Wired

2.2.2 Wired Remote Controller —

(1)Checking an error or warning

(2)Taking corrective action

· Press the Menu/Enter button to check the error code.

· Take the corrective action specific to the model.

2.3 Self-diagnosis by Wireless

 The upper digit of the code changes as shown below

0 A CEH FJ LPU987 654

1 Press INSPECTION/TEST button.

5 Press MODE selector button.

A6 Indoor Unit Fan Motor

∗ For the model names, refer to P.2~11.

∗ For the model names, refer to P.2~11.

E5 Inverter Compressor Motor Lock h h h h 107

Outdoor Air Thermistor Abnormality h h h h 157

P1 Inverter Over-Ripple Protection h h h h 234

U5 Transmission Error between

2.5 Error Codes - Sub Codes

2.5.1 Indoor Unit

2.5.2 Outdoor Unit

Method of Error Detection

Error Decision Conditions

3.2 A1 PCB Abnormality

Method of Error Detection

Error Decision Conditions

Turn the power supply

Does the YES

3.3 A3 Drain Level Control System

Method of Error Detection

Error Decision Conditions

YES The float NO

3.4 A6 Fan Motor (M1F) Lock,

Method of Error Detection

Error Decision Conditions

Turn OFF the power

3.5 A6 Indoor Unit Fan Motor

Method of Error Detection

Error Decision Conditions

Method of Error Detection

Error Decision Conditions

Turn OFF the power and

Remove the signal

Turn ON the power.

5 Red U 5 Gray GND

The upper digit of the code changes as shown below