Professional Documents
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Purpose:
To establish and document policy and procedures for blood collection.
Scope:
This document covers the performance of blood collection starting from the receipt of request
until the delivery of blood samples to their respective sections.
Policy:
The laboratory department ensures that all patients with blood request for blood collection shall
be done by Medical Technologist on duty following the right procedure in performing such test.
Procedure:
The Medical Technologist on duty shall:
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Republic of the Philippines Effectivity Date: Page
Department of Health Nov. 28, 2013 2 of 27
Cotabato Regional and Medical Center
Laboratory Department
Level II: Work Instruction Doc. Code:
Service: Ancillary Revision Revision
Process Owner: Hematology section New No.
Title: Blood Collection Supersedes:
Work Instruction:
1. Wash your hands with soap and water; then towel dry. Alcohol-based hand sanitizer may
be used generously.
2. Prepare all collection tubes needed and the appropriate syringe/s and needle/s
3. Check for completeness of data on request form
a. Requested tests
b. Patient information
c. Any special requirements
4. Review the request of the patient to determine the order of draw and the use of
appropriate collection tubes and syringe/s with needle.
5. Reassure and position the patient accordingly as you select the appropriate site.
6. Wear disposable gloves and start collecting the required blood specimen accordingly
a. Older children and adults
i. Identify the patient by asking for full name and birth date.
1. Double check the name through the patient’s wristband where
applicable
2. Validate name given with that written on the request form.
ii. Place tourniquet above the site, palpate and locate the vein
1. Disinfect the site with 70% isopropyl alcohol
2. Let the disinfectant evaporate
3. Do not repalpitate the puncture site
iii. Perform the venipuncture. Always follow the correct order of draw
recommended by CLSI Refer to
iv. Collect the specimen into the appropriate container up to the required test
tube marking.
v. Make 2 smears for CBC request.
vi. Remove tourniquet and withdraw the needle from the puncture site.
vii. Apply dry cotton ball over the puncture site and press the site for three
minutes or until the bleeding stops, then apply the adhesive tape over the
puncture site. Never ask the patient to bend the arm because of the risk of
hematoma formation.
viii. Assess for specimen acceptance or rejection. Identify the need to repeat
specimen collection, if necessary.
ix. Label the collection tubes at the bedside or collection area with:
1. Full name of patient.
2. Date of birth of patient.
3. Date and time of collection.
4. Initials of the phlebotomist.
x. Dispose of contaminated material into appropriate waste receptacles
xi. Remove and properly discard gloves
xii. Wash and dry your hands after collection
xiii. Promptly send the specimens with the completely filled-out request form
to the laboratory.
b. Newborn and infants
i. Identify the patient by asking for full name and birth date.
1. Double check the name through the patient’s wristband where
applicable
2. Validate name given with that written on the request form.
ii. Massage gently the heel to help increase blood flow
iii. Clean the site to be punctured with an alcohol swab. Dry the cleaned area
with a dry cotton ball. Hold the baby’s foot firmly to avoid sudden
movement.
iv. Using a sterile lancet, puncture the side of the heel.
v. Wipe away the first drop of blood with a piece of clean, dry cotton. Use
gentle pressure to produce a rounded drop of blood
vi. Fill the capillary tube/s or micro collection device/s only up to the mark
indicated.
vii. Make 2 smears for CBC request
viii. After collection, elevate the heel, place a piece of clean, dry cotton on the
puncture site, and hold it in place until the bleeding has stopped. Refer to
physician if bleeding does not stop.
ix. Label the collection tubes at the bedside or collection area with:
1. Full name of patient.
2. Date of birth of patient.
3. Date and time of collection.
4. Initials of the phlebotomist.
x. Dispose of contaminated material into appropriate waste receptacles
xi. Remove and properly discard gloves
xii. Wash and dry your hands after collection
xiii. Promptly send the specimens with the completely filled-out request form
to the laboratory.
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Purpose: To established a documented policy and procedure for CBC at Hematology Section
Scope: This document covers all assigned Medical Technologists at Hematology section
involved in performing CBC from receipt of the sample to the release of the result.
Policy: The laboratory department shall ensure that all samples for CBC shall not be performed
without completing or accomplishing CBC request form.
Procedure:
The Medical Technologist shall:
1. Check the label of the tube and compare it with the name written in the request.
2. Check the correct volume requirement.
3. Check for the presence of clot in the sample.
4. Arrange the sample in the rack.
5. Load to the Analyzer.
6. Wait until the machine finish the process.
7. Check results in the machine.
8. Validate result.
9. Print and sign result.
10. Release result.
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Scope: This document covers all Medical Technologists involved in performing CBC from
receipt of sample to release of result.
Work Instructions
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Scope: This document covers all Medical Technologists assigned at the Hematology Section
involved in performing Reticulocyte count.
Work Instruction:
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Scope: This document covers all Medical Technologists assigned at the Hematology section
involved in performing Bleeding Time from receipt of request to releasing of result
Work Instruction:
For out-patient:
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Scope: This document covers all Medical Technologists involved in performing Clotting Time
starting from receipt of the request to the releasing of result.
Work Instruction:
The Medical Technologist shall:
1. Check the completeness of the request.
2. Go to respective wards as indicated in the request.
3. Call the name of patient.
4. Go at the bedside of the patient and verify patient identification tag.
5. Explain the procedure to be done.
6. Wipe the finger of choice with cotton soaked with alcohol and then followed by dry
cotton.
7. Prick the finger.
8. Collect one drop of blood to the slide.
9. Start timer in seconds using stopwatch.
10. Examine for clot formation every after 15 seconds until fibrin is formed by fishing
out the blood drop with the use of lancet.
11. Record the result in the request.
12. Encode the result in the computer.
13. Check and sign the result.
14. Stamp the facsimile of the pathologist.
15. Record the result in the corresponding logbook.
16. Endorse in-patient’s result to the laboratory aide in charge for passing out in the
ward.
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Scope : This document covers all Medical Technologists involved in performing Erythrocyte
Sedimentation Rate.
Work Instruction:
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Purpose: To establish documented working instructions for daily running of Three levels of
control for Coulter HMX and Sysmex analyzers.
Scope: This document covers all Medical Technologists assigned at the Hematology Section in
the Morning shift involved in running of daily controls for the two Hematology
Analyzers.
Policy: The Laboratory Department ensures that daily running of controls shall be done before
the start of the morning shift following the manufacturer’s test methodology.
Procedure:
Coulter HMX
1. Press "ESCAPE"
2. Press F2 Run Controls
3. Press F2 File
4. Select level of Controls to be run then press "Enter"
5. Load the Controls to the rack then load to the machine
6. Press F3 run
7. Wait for the result
7.1 Compare result with the manufacturer's insert
7.2.4 If results are within the range, analyzers are ready for use.
Sysmex XT 1800i
1. Click Menu
2. Click QC Analysis
3. Select Level of Control to be run ( Level 1,Level 2 and Level 3)
4. Press Ok
5. Sip the Control at the probe and press the start switch
6. Wait for the result to come out and compare result with the manufacturer's insert
7. Press Accept if the result is within the range
7.1. If results are out of range, do the following:
7.5 If results are within the range, analyzers are ready for use.
Scope: This document covers all Medical Technologists assigned at the Hematology Section
involved in reagent preparation and running of daily controls.
Policy: The Laboratory Department ensures that daily running of control shall be done before the
start of the morning shift and reagent preparation following the right procedure.
Procedure:
I. Reagent Preparation:
A. PT-FIBRINOGEN HS PLUS
2. Dissolve the contents of each vial of Thromboplastin by pouring the entire contents of
one vial of buffer into the reagent vial.
3.1 Do not try to pipette the exact volume required for reconstitution of
Thromboplastin reagent.
5. Empty the Thromboplastin reagent into reservoir number 1- PT- FIB of the instrument.
6. Empty the cephalin reagent into reservoir 2 (APTT-SP), and the calcium chloride reagent
1. Bring out from the refrigerator the Normal control plasma to be reconstituted
2.1 Replace the stopper and swirl gently by doing the figure of eight.
2. Empty the Thromboplastin reagent into reservoir number 1 (PT- FIB) of the
instrument.
3. Empty the cephalin reagent into reservoir 2 (APTT-SP), and the calcium chloride
reagent into reservoir number 3 CaCl2 on the instrument.
4.Proceed to Test
12. Wait until machine finish the processes and give result
13. Check the control result, it be within the specific SD limit listed below.
4. Notify the Hematology Supervisor immediately if result is still outside the limits.
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Republic of the Philippines Effectivity Date: Page:
Department of Health November 28, 20 of 27
Cotabato Regional and Medical Center 2013
Laboratory Department
Level II: Policy and Procedure Doc. Code:
Service: Ancillary Revision Revision
Process Owner: Hematology New No.
Title: Prothrombin Time and Activated Partial Supersedes:
Thromboplastin Time
Purpose: To establish a documented policy and procedures for PT and APTT at the Laboratory
Department.
Scope: This document covers all Medical Technologists assigned at the Hematology Section
involved in performing PT and APTT, from receipt of sample to release of result.
Policy: The Laboratory Department ensures that all samples for PT and APTT shall strictly
follow the volume requirement of the test following the proper procedure. Test shall be
done within one hour after extraction.
Procedures:
1. Check and match name of the patient with the label on the tube.
2. Check the volume of the sample.
3. Centrifuge the sample as soon as possible. Plasma shall be free from hemolysis. It shall
neither be lipemic nor icteric.
4. Make sure Reference Emulsion level is sufficient enough.
5. Perform "priming" on the machine.
6. Transfer reagents needed for PT and APTT to its reservoirs.
7. Run Normal Control plasma every start of the day for PT and APTT in the same manner as
patient sample. Check the control results; it shall be within the specified SD limits.
8. Perform the test within one hour after extraction.
9. Release the result two hours after extraction.
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Republic of the Philippines Effectivity Date: Page:
Department of Health November 28, 2013 21 of 27
Cotabato Regional and Medical Center
Laboratory Department
Level III: Work Instruction Doc. Code:
Service: Ancillary Revision Revision
Process Owner: Hematology Section New No.
Title: Prothrombin Time and Activated Partial Supersedes:
Thromboplastin Time
Purpose : To establish a documented working instruction for PT and APTT at the Laboratory
Department.
Scope : This document covers all medical technologists assigned at the Hematology section
involved in performing PT and APTT.
Work Instructions:
7. Load the sample to the machine to the sample tray numbered of the instrument
8. Wait for 10seconds.
9. Press “test” on the machine.
10. Select test desired.
11. Press “start analysis arrow”.
12. Encode the name of the patient on the load list
13. Press the rotor number
14. Wait for 4 minutes while the machine reads the sample
15. Read result given by the machine
16. Encode result in the computer
17. Record result in the corresponding logbook.
18. Endorse in-patient result to the laboratory aide in-charge for passing-out in the
wards.
19. Endorse out-patient result to the encoder for release.
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Scope : This document covers all Medical Technologists assigned at the Hematology Section
involved in the preparation of smear and the pathologist for reading until release of result.
Work Instruction:
The Medical Technologist shall:
1. Accept smears from the phlebotomist.
2. Check label of the smears with the request.
3. Stain the smear
3.1 Fix the smear by dipping with methanol for 5 times.
3.2 Transfer slide to Eosin by dipping 5 times.
3.3 Transfer slide to Methylthionin by dipping 5 times.
3.4 Wash briefly in tap water.
3.5 Allow to dry.
4. Place the stained smear on top of the request
5. Attach CBC result of the patient.
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Republic of the Philippines Effectivity Date: Page:
Department of Health November 28, 2013 24 of 27
Cotabato Regional and Medical Center
Laboratory Department
Level II: Policy and Procedure Doc. Code:
Service/Dept/Section: Ancillary Revision Revision
Process Owner: Medical Technologist New No.
Title: Quality Assurance Supersedes:
Purpose:
Scope:
This document covers procedure for Quality Control starting from daily maintenance of the
analyzers to daily running of Controls by the Medical Technologist assigned at the Hematology
Section.
Policy:
The Hematology Section shall follow the manufacturer's test methodology and operator's manual
of analyzer.
Procedure:
Scope: This document covers processes on specimen and document retention by the Medical
Technologist on duty at Hematology Section.
Policy: The Laboratory Department shall ensure that guidelines on specimen and document
retention processes are strictly adhered to.
Procedure:
2. File blood smears by date and wrapped in clean paper before storing at the Hematology
Section.
4. Retain blood samples collected in EDTA tubes which maybe used for re-testing within 2 hours
after collection if keep in room temperature of 22-24̊C and for 24 hours if keep in the refrigerator
at 4-8̊C.
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Republic of the Philippines Effectivity Date: Page:
Department of Health November 28, 2013 26 of 27
Cotabato Regional and Medical Center
Laboratory Department
Level II: Policy and Procedure Doc. Code:
Service: Ancillary Revision Revision
Process Owner: Hematology Section New No.
Title: Storage of samples Supersedes:
Purpose: to establish a documented policy and procedure for the storage of hematologic sample
after examination.
Scope: This document covers the Medical Technologist assigned at the Hematology section
involved in storing of hematology samples
Policy: The laboratory department shall consistently implement the storage of all hematology
samples for 48 hours at a temperature of 6-8o C by the medical technologist on duty.
Procedure:
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department
Republic of the Philippines Effectivity Date: Page
Department of Health Nov. 28, 2013 27 of 27
Cotabato Regional and Medical Center
Laboratory Department
Level II: Policy and Procedure Doc. Code:
Service/Dept: Ancillary Revision Revision
Process Owner: Hematology Section New No.
Title: Alert Values Reporting Supersedes:
Purpose: To establish a documented policy and procedure on reporting alert values to physician
after referral to pathologist.
Scope: This document covers reporting of alert values by the Medical Technologist on duty to
physician that may be clinically significant if not acted upon immediately.
Policy: The laboratory department ensures that alert values are reported to clinicians as soon as
possible by the Medical Technologist on duty after referral to the pathologist.
Procedure:
Venus S. Mendoza, RMT Priscilla E. Francisco, RMT Nena C. Salcedo-Lingayon, MD, FPSP
Supervisor, Hematology Department Chief Medical Technologist Designate Head, Laboratory Department