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License Upgrade - Customer (v4)
License Upgrade - Customer (v4)
Customers
Purpose:
The purpose of this document is to show how to retrieve the lock code
information from the CXU-A/810. Once the lock code has been provided to
Memotec, a newly generated icense key will be submitted to change or
upgrade from the current license installed.
Procedure:
1. To Retrieve Lock Codes from the Unit:
A) Using Teraterm connect to the CXU-A/810 using console or IP connectivity. (Username/Password = admin).
B) Once connected, enter the command “Show system”. The following output will be shown where the lock code
information along with the “license info” will need to be provided to Memotec. Memotec will generate the new license
key and provide a XML (license file)format.
Lock Code information that
needs to be sent to Memotec
for key generation. Command
to be entered “show system”
PC IP: 192.168.1.2/24
6. From HFS: Copy URL from link, then paste in Teraterm. ( Note: If using Web GUI
paste URL at “URL of License to Install” location like example below and click Install)
7. Connected to TeraTerm, enter “license” to be under the license Menu. Then enter
the command “download” and copy the URL from step c followed by enter. The
license process will begin. Enter the command “status” will display the process of
the transfer.
Transfer is complete when entering the command “status” . The following message will appear “Last download
completed successfully”.
8. Entering the command “Info” will display the license status. All new license/s
download will be stored in the “Alternate” flash of the system.
9. Next step will be to activate the new license/s from Alternate to active with
the command “switch”.
Enter the command
“switch” and answer
“yes” to complete the
transfer.
10. Last step will be to verify if the license has been transferred by entering “info”.
Note: If you need to delete the old license that is now in the alternate flash,
please enter the following command;
delete alternate