E-COMMERCE

HISTORY OF E-COMMERCE

The history of e-commerce started 40 years ago and, to this day, continues to grow
with new technologies, innovations, and thousands of businesses entering the online
market each year. Electronic Data Interchanges and teleshopping in the 1970s paved
the way for the modern day e-commerce store. The history of e-commerce is closely
intertwined with the history of the internet. Online shopping only became possible
when the internet was opened to the public in 1991. Amazon.com was one of the first
e-commerce sites in the US to start selling products online and thousands of
businesses have followed since. The convenience, safety, and user experience of e-
commerce have improved exponentially.

OBJECTIVE OF E-COMMERCE ON COVID-19

 Reach out to a larger audience - internet access is becoming so mainstream now

that your product/service can reach almost everyone on the planet with a internet-
enabled device.
 Your virtual shop remains open and operational 24x7 even if you/your staff are
not working- this might not be wholly true if your product is a service-which
requires immediate human-intervention.
 In most cases; you need not maintain the whole stock of products - again this
 varies for different business models and will work greatly if you have a good
supplier who does not defaults on supplies and a good shipping partner/team who
work in sync for delivery

IMPACT ON E-COMMERCE POST COVID-19

 The Indian e-commerce sector has also grasped under the crisis, halting the
supply of essential commodities due to lock downs to prevent the spread of the
contagious virus.
 E-grocers including Big Basket and Grofers, and e-commerce firms Amazon and
Flipkart, along with B2B platforms Jumbotail and Udaan stopped deliveries as
they are facing operational turmoil caused by the limitation on manufacturing and
movement of goods, and people.
 Considering industry reports, it is anticipated that the e-commerce sector in India
lost US$400 million in a week due to Covid-19.
 Furthermore, the number of losses is expected to grow to US$1 billion amid the
nationwide lockdown.

RESEARCH METHODOLOGY

In order to check whether there will be gain or loss in e-commerce market we will
have to perform quantitative research by using questionnaire method and also by
conducting survey.

After gathering all the responses we can analyse the data and find out various
segments in e-commerce industry.