Project Definition / Project Charter

Customer : Grace, Business Owner

Project Name : New office and Technology

Project Goal: The goal is to move into a new office and install office technology that will support the
desired business’s growth for the next five years (RM3M annual revenue and 15 employees)

Objectives and results:

 Office space in convenient location

 Office Network
 Internet Service
 Phone System
 Business software including email, collaboration tools, and financial software

Deliverables Description Success Criteria

New office ready for occupancy
Network operational
Internet service connected
Phone system operational
Software operational
Signed lease agreement
Furniture and equipment
installed
Internet service contract
Phone system configuration
Software Requirements
Construction build-out
complete
Network configured and ready
Internet service connected
Phone system configured and
ready
Software configured and ready
Lease agreement with
negotiated terms-build out of
space is separate agreement
Furniture and equipment
installed according to interior
plan
Internet service contract
Phone system document with
initial configuration
Document with requirements
for business software
Punch list finished and
accepted-space ready for clients
Completed test that computers
can connect to other devices on
network
Successfully connect to
websites on the internet
Completed test that all phones
work, a new phone can be
added, and lines can be
modified.
Completed test that software
programs can be launched and
used.
Signatures from landlord and
business owner on agreement
Layout matches the interior
plan
Owner approves internet
service plan and signup
confirmation obtained
Owner approves configuration
Owner approves requirements
Scope in Statement

 New office space ready for occupancy

 Network operational
 Internet service connected
 Phone system operational
 Software operational

Scope out statement

 Updated website
 Updated marketing materials