49.

According to Rice University Openstax' research in Consequences of

Power, which source of leader power is most likely to get compliance
responses?

A. Coercion

B. Expert and Referent

C. Reward and Legitimate

D. Legitimate, Expert and Referent

16.What are the elements of critical thinking?

A. Challenging reasoning, Group thinking

B. Memorizing, Group thinking OC

C. Skepticism, Uncovering biases OD

D. Skepticism, Blind acceptance of authority

48.Stages of Career Development

A. 1. Growing, 2. Analyzing, 3. Establishing, 4. Maintaining, 5.

Reinventing

B. 1. Growing, 2. Discovering, 3. Establishing, 4. Developing, 5.

Reinventing
C. 1. Growing, 2. Exploring, 3. Establishing, 4. Maintaining, 5.
Reinventing

D. 1. Growing, 2. Explaining, 3. Establishing, 4. Maintaining, 5.

Reinventing

40.A critical thinker often asks:

A. What's happening?

B. What else?

C. Why is it important?

D. All are correct

18................. is a response that comes from the receiver.

A. Direct feedback

B. Internal Feedback

C. Indirect feedback
D. External Feedback

9.Visual aids are often used in:

A. Conclusion answer)

B. Cover page

C. Background

D. Timeline

55._____is also referred to as a punishment power?

A. Legitimate Power

B. Referent Power

C. Expert Power

D. Coercive Power

34.The solution for competing products or services is needed in which

category?

A. Benefits
B. Finance

C. Marketing Plan

D. Market Analysis

47............. is organized around your talents, skills, and abilities (more so

than work duties and job titles, as with the reverse chronological
résumé).

A. Reverse chronological résumé

B. Functional résumé:

C. Hybrid résumé

D. Video, infographic, and Web-site résumé

54.. Which state in the Model of the Conflict Process can be seen as the
problem-solving and strategy phase?

A. Behavior

B. Outcome

C. Conceptualization

D. Frustration

26.A meeting

A. like a like a face-to-face group call, needs a clear purpose statement

B. like a problem-solving group, needs a clear purpose statement

C. like a critical thinking group, needs a clear purpose statement

D. like a creative thinking group, needs a clear purpose statement

58.According to William Seiler and Melissa Beall, what particular

behavior do humans place more confidence in (Choose nonverbal
communication?

A. Lying

B. Greeting

C. Confessing

D. Smiling

60.The career road map identifies the following four cyclical steps:

A. 1. Know yourself, 2. Explore and choose options, 3. Gain knowledge

and experience, 4. Put it all together: the job search process

B. 1. Know yourself, 2. Explore and choose options, 3. Future analysis,

4. Put it all together: the job search process

C. 1. Know yourself, 2. Explore and choose options, 3. Market analysis,

4. Put it all together: the job search process

D. 1. Know yourself, 2. Explore and choose options, 3. Competitor

Analysis, 4. Put it all together: the job search process
11."Ethos" does NOT refer to:

A. Passion

B. Credibility

C. Enthusiasm

D. A and C are correct

27.An informal leader is:

A. Individual who is recognized by Leadership

B. Individual who is the public-facing element of an organization.

C. Individual whom members of the group acknowledge as their leader

D. Individual who issue commands or mandates to subordinates.

4..............involve examining and evaluating the methods used in an

investigation or soliciting feedback.

A. Quantitative research

B. Qualitative research
C. Interviews

D. Research methodologies

41.__are helpful for class discussion about ideas or Web content; they
facilitate whole-class display and hands-on participation

A. Blogs

B. Interactive whiteboards

C. Wiki

D. Digital camcorders

38.Which category of the Business Proposal Format should NOT be

exaggerated?

A. Executive Summary

B. Market Analysis

C. Proposal

D. Benefits

57..............is an act or process of presenting arguments to move,

motivate, or change your audience
A. Communication

B. A meeting

C. Persuasion

D. Message

33.Which of these is an example of upward social comparison?

A. An aspiring writer comparing their work to a successful writer's

B. A successful writer comparing their work to an aspiring writers

C. An aspiring writer using an objective measure to test the quality of

their work

D. All of these are examples of upward social comparison.

25............ is a "selfie" for business purposes. It is a written picture of

who you are-it's a marketing tool, a selling tool, and a promotion of you
as an ideal candidate for any job you may be interested in.

A. A report

B. A letter

C. A cover letter

D. A résumé
1.Steps to prepare for a meeting

A. Decide how to meet, formulating an agenda

Inviting meeting participants

C. Identifying an appropriate meeting space and facilitating an effective

meeting

D. All of above

46._____is the power of a strong individual in a group of equals, the

power not to command, but to suggest and (Choose be listened to, to
begin something and see it happen

answer)

A. Power-from-within

B. Power-with

C. Power-over
D. None of these above

10.Which is the highest level of Bloom's Taxonomy?

A. Creating

B. Applying

C. Understanding

D. Remembering

42.  In terms of Leader-Situation Matches, which type of leader works

more effectively in a wider range of situations?

A. Middle-LPC leader

B. Task-oriented leaders (low LPC)

C. Relationship-oriented leader (high-LPC)

D. B and C

17.Which of the following characteristics belong to the Unsolicited type

of business proposal?
A. Asked to submit a proposal

B. Come in the form of a direct verbal or written request

C. The "warm calls" of business writing

D. Required a thorough understanding of the market

11."Ethos" does NOT refer to:

A. Passion answer)

B. Credibility

C. Enthusiasm

D. A and C are correct

2.What is the positive effect of downward comparison

A. Gratitude

B. Scorn

C. Envy

D. Dissatisfaction
50.Which of the following strategies is NOT demonstrated by critical
thinkers?

A. Flexibility in considering alternatives and opinions

B. Ignorance of the opinions of other people

C. Fair-mindedness in appraising reasoning

D. Attentive to opportunities to use critical thinking

30........... lists your job experiences in reverse chronological order-that

is, starting with the most recent job and (Choose working backward
toward your first job. It includes starting and ending dates.

A. Reverse chronological résumé

B. Functional résumé:

C. Hybrid résumé

D. Video, infographic, and Web-site résumé

3.Peril of poor facilitation for a meeting (Choose

A. People don't overwhelm each other with too many proposals for the
time available to consider them.
B. People don't intimidate others with real or imaginary “knowledge."

C. Opinions are introduced as if they were truths

D. All of above

15._______are documents designed to make a persuasive appeal to the

audience to achieve a defined outcome, often proposing a solution to a
problem

A. Letterhead document

B. Business proposal

C. Electronic documents

D. Portable document

19.In one of a work group or team characteristics, what is

interdependence?

A. The members think of themselves as a group

B. The members share some common task or goals or interests

C. The members need the help of one another to accomplish the purpose
for which they joined the group

D. The members communicate with one another, influence one another,

react to one another
20.......is a response that does not directly come from the receiver or
source

A. Direct feedback

B. Internal Feedback

C. Indirect feedback

D. External Feedback

59.Getting together just to get together is called

A. a party

B. a meeting

c. a seminar

D. a webinar

32.The numbers most commonly quoted for effective group size in a

face-to-face team are

A. Between 5 and 10
B. Between 5 and 7

C. Between 3 and 5

D. Between 7 and 12

51.Which of the following refers to the situation that surrounds the

leader and the followers?

A. The Process

B. The Operation

C. The Consequences

D. The Context

12."Classify" is an action example of which folloing related learning

skills in Bloom's Taxonomy

A. Producing answer

B. Calculating

C. Proposing

D. Analyzing
37.Touch in communication interaction is called

A. Territory

B. Chronemics

C. Kinesics

D. Haptics

52. By using text coding while reading and taking notes, "L" means:

A. Lifesaver

B. Leave it behind

C. Lack of information

D. Learning something new

43.What is the type of modern team?

A. Self-managed team

B. Self-organizing teams

C. Dispersed virtual teams

D. All are correct

45.Which of the following statements is INCORRECT about a
professional document?

A. Be concise, accurate, and clearly referenced answer)

B. A business proposal is typically 25 to 35 pages long

C. Easy to find and clearly relevant, including contact information

D. Should be no errors in spelling or grammar

14.Which type of conflict involves four major political systems?

A. Conflicts of substance

B. Conflicts of process

C. Conflicts of misperceived differences

D. Conflicts of value

35.Two points for speaking ethically:

A. Do not: Use false, fabricated, misrepresented, distorted or irrelevant

evidence to support arguments or answers claims.
B. Do not: Intentionally use unsupported, misleading, or illogical
reasoning.

C. Do not: Advocate something which you yourself do believe in.

D. Use "emotional appeals" that lack a supporting basis of evidence or

reasoning.

22.Which are the countries that value a monochromatic time orientation?

A. The United States, Saudi Arabia and Germany

B. Italy, Chile, and Saudi Arabia

C. The United States, Germany, and Switzerland

D. Greece, Italy and Chile

6.Group-level factors that combine to cause groupthink:

A. Cohesion, isolation, biased leadership, and decisional stress.

B. Cohesion, isolation, biased leadership, and poor information search

C. Cohesion, isolation, failure to recognize risks, and poor information

search

D. Cohesion, isolation, decisional stress and poor information search

53.Tips for Effective Business Emails (choose 2 correct answers).

A. Don't use "Reply All' sparingly.

B. Be brief. Omit unnecessary words.

C. Give feedback or follow up.

D. Don't reread, revise, and review

24.Reasons for Engaging in Communication: 

A. Gain Information, Meet Our Needs

B. Understand Communication Contexts, Understand Our Identity

C. Gain Information, Understand Communication Contexts, Understand

Our Identity, Meet Our Needs

D. Gain Information, Understand Communication Contexts, Understand

Our Identity, Meet Our Needs, Make your own profits

29.This is a time in the early years (4-13 years old) when you begin to
have a sense about the future. You begin to realize that your
participation in the world is related to being able to do certain tasks and
accomplish certain goals.
A. Growing stage

B. Establishing stage

C. Maintaining stage

D. Reinventing stage

13.Which of the following is a fact about creative thinking?

A. Only a few problems require complex technological solutions.

B. The best answer or solution or method has already been discovered

C. Ideas either come or they don't. Nothing will help, certainly not
structure

D. Every problem has only one solution (or one right answer )

36.Factor which is included in the Input stage of a teamwork:

A. Climate

B. Communication

C. Decision-making
D. Task performance

44......... are brief messages sent to recipients that are often outside the
organization

A. Letters

B. Email

C. Text

D. Memo

5.Which of the following is an example of nonverbal communication?

A. Writing letters

B. Wearing a suit to an interview

C. Asking questions

D. Listening to music
8.How does a person from a low-power distance culture feel about the
boss's critique decisions?

A. No problem

B. Challenge the decision

C. Take extra care to elicit feedback

D. None the above

7.............. is a format reflecting both the functional and chronological

approaches. It's also called a combination résumé.

A. Reverse chronological résumé

B. Functional résumé:

C. Hybrid résumé

D. Video, infographic, and Web-site résumé

31.How to make a job interview may not work?

A. Review the Job Description

B. Research the Company or Organization

C. Practice Answering Common Questions

D. Dress any way you want

21.What does an effective business proposal require?

A. An attractive idea

B. Solution in order

C. A or B is correct

D. A and B are correct

56.Which of the following is NOT one of the main learning-skill levels

of the cognitive domain of learning?

A. Remembering

B. Thinking

C. Creating

D. Analyzing
23.Which of the following is NOT a situational factor that can influence
the degree of social comparison?

A. Number

B. Culture

C. Social category lines

D. Proximity to a standard

39.PDCA (plan-do-check-act), is a four-step strategy for carrying out

change. Which of the following explains "check" step

A. What are your goals and objectives? What process will you use to get
to your targets? You might want to plan smaller to begin with and test
out possible effects.

B. Implement your plan. Sell your product,which is YOU and your

skills, talents, energy, and enthusiasm.

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C. Look at your results so far. Are you happy with your job or wherever
you are in the career development process? How is your actual
accomplishment measuring up next to your intentions and wishes?

D. Keep planning, doing, checking, and acting. The goal is continuous

improvement.
28.When someone disagrees with you, which of the following nonverbal
cues that person might use?

A. Nod

B. Making eyes contact

C. Shaking their head

D. Decreased rate of speech