Professional Documents
Culture Documents
DEVELOPMENT
Outcomes & Evidence
Progress Inventory*
MINOR IN LEADERSHIP STUDIES
Center for Student Leadership Development
Memorial Union
University of Rhode Island
*The Outcomes & Evidence Progress Inventory is the intellectual property of the Center for Student Leadership Development (CSLD) at the
University of Rhode Island and cannot be reproduced in part, or in its entirety, without the written permission of the acting Assistant Director of the
CSLD.
OUTCOMES
• Outcomes (Self-Leadership, Interpersonal and Organizational, Leadership Theories, Inclusive Leadership, Critical
Thinking)
• Targeted Classes
• Experiences
• Evidence
GENERAL INFORMATION
• Regardless of your major, you can minor in Leadership Studies.
• Requirements may be satisfied by completing 18 or more credits related to leadership and offered by more than one department.
• Twelve (12) of the 18 credits must be at the 200 level of instruction or above. A course grade of “C” or better must be earned in each graded course. At least 12 of the credits must be earned at
URI.
• No course may be used to apply to both the major and minor fields of study. Courses in General Education or for other minors may be used for the minor* (*this does not apply to students in
the College of Business). With the exception of internship credit, all courses for the minor must be taken for a grade. The Introductory class must be taken before the internship and the
capstone course.
• Application for the minor must be filed in your academic dean’s office no later than the beginning of the final semester or term.
• Approval of the minor does not guarantee that the suggested courses will be available to you on a schedule correlated with your graduation plans nor guarantee space in any required course.
Introductory Course HDF 190: Introduction to Leadership Issues (FLITE) Only offered in spring for first-year students
3 credits or
HDF 290: Modern Leadership Issues Offered Fall and Spring for sophomores & juniors
Internship HDF 417: Leadership Internship Requires 40 hours/credit with a min. of 80 hours & a max. of 120 hours of documented internship
3 credits or experience for graded credit
Experience through Center for Career and Experiential Education
or
Internship Class in Academic Major The only time the major and minor can overlap
Capstone HDF 412: Historical, Multi-ethnic & Alternative Leadership Offered only in the fall with preference given to seniors
3 credits or
COM 402: Leadership & Motivation Offered in the spring and summer with Dr. Leatham
or
BUS 441: Leadership Skills Development Offered in the fall and spring with Dr. Cooper
or
HPR 411/412: Honors Senior Seminar
Must be in Honors or have GPA of 3.3
Portfolio HDF 492: Leadership Minor Portfolio Taken last spring semester of enrollment (some exceptions)
1 credit
*Additional classes may be appropriate and therefore added to the list; see CSLD for the most updated list or bring a class that you think should be an elective
You need to have your own act together before you can lead others:
2. Lead Yourself
▪ Time management
▪ Organization
1. Know Yourself ▪ Self care
▪ Self discipline
Lead Others ▪ Strengths ▪ Perseverance
▪ Weaknesses ▪ Develop and maintain family,
▪ Values PROGRESS interpersonal, and intimate relationships
▪ Needs ▪ Academic, social, personal goals and
P ▪ Styles objectives
R o Learning
O o Teaching
G o Personality P
R o Membership R
E o Leadership O
S G
S RE-EVALUATE R
former stages as E
you progress S
4. Develop and Refine S
Skills
4. Student will demonstrate knowledge of HDF352G Within the class HDF352G, we discussed the importance of establishing resilience and how to
stress management methods manage stress in our professional, personal, and academic lives. We read an scholarly article by
Robert J. Nash and Jennifer J. J. Jang that is centered around cultivating good habits of self-care,
stress management, and establishing balance in one's life. They outline ten strategies for achieving
this. The first strategy is to breathe. Taking deep breaths will help calm one down in a time of extreme
stress. Next, they mention the need for constant reflection. The “Six E” questions, Exploration: Who
am I? Expression: Why am I? Expansion:Where do I want to go? Enrichment: What is working for me
that I should do more of? Enhancement: What is not working for me that I need to do less of?
Enlargement: What is something new that I could try, for it may produce the most desirable outcome?,
are questions used in order to break down what an individual is experiencing in their life and find
tangible answers to these subconscious questions that might be causing someone stress. Another
step is being patient with yourself. This means that one should strive for consistency and persistence
rather than perfection right away. Another strategy is listening to one’s body. Stress can take a toll. It is
important to rest and listen to it when it needs a break. Cultivating a rejuvenating hobby is another
way to manage stress and find balance. Being gentle and kind to others is also a helpful strategy
because it allows an individual to eventually let some of that energy come back to them in some way.
Live by your own highest standards is the next strategy, which essentially means empowering yourself
to do the best you can each day. another strategy is to up your average by choosing the people in
your circle wisely and letting them motivate you too. Solicit feedback pertains to seeking out trusted
individuals to give you advice on the issue that is causing stress. Lastly, Trusting your Intuition is
crucial in finding balance and managing stress. You know yourself better than you think. These steps
outlined by Nash and Jang help individuals manage stress and understand situations by taking the
time to stop, breathe, think, and problem solve.
Nash, Robert, and J. Jang. “Pgs. 149-151.” Preparing Students for Life beyond College: A Meaning
Centered Vision for Holistic Teaching and Learning, Routledge, New York, 2015.
7. Student will demonstrate practice of the HDF352G SCM320X In HDF412, we discussed how privilege and identity plays a role in our interpretation of the world. In
personal code of ethics HDF412 both HDF352G and HDF412, I used lessons about identity and ethics to create my own personal code
of leadership and membership ethics. It is my belief that in order to establish a well rounded
understanding of the world and make ethical decisions as a leader and member of a group, one must
first understand their own privileges, identities, and how each relate to the world around them, utilizing
them within group settings. In SCM320X, students are required to do research on relevant world
topics in order to discuss them in a group setting. A lot of the topics are controversial and call on each
student to form their own opinions on the matter. Each week, we switched our roles around between
leader and participant so I was able to utilize my personal code of ethics from both perspectives.
During the weeks in which I was the moderator, or leader, of our group discussions, I found ways to
frame questions that allowed for my group to express themselves freely. Some of the topics required
the group to discuss their beliefs on gun control, racial inequality, poverty and homelessness, and
gender and sexuality. Each member of our group contributed to the conversation by directly relating to
various aspects of these topics. We were all able to respectfully listen to one another and how each
person’s individual experiences and identities impacted their ethical reasoning for their beliefs on the
story at hand. During the weeks where I was merely a contributor to the conversation, I made sure to
spend equal time sharing about my own identities and beliefs while also actively trying to understand
and interest the messages my group members were communicating about their own identities and
experiences. Having a space to create meaningful dialogue with people who were different form me
allowed me to demonstrate my personal code of ethics in real time and I truly feel like I was able to
understand and appreciate the world around me better by looking at it through multiple lenses, the
stories of my peers, as well as my own experiences as well.
EVIDENCE #7
9. Student will demonstrate practice of the HDF412 Film Advising My strengths, according to the CliftonStrengths finder test, of Restorative, Focus, Individualization,
personal values statement Significance, and Strategic have all helped me interpret my own role at my job and understand the
unique opportunity I have to make an impact on other students within the University of Rhode Island
Film community. I work as a student advisor in the Film Department at school. Students who are
actively pursuing a minor or major in the Film/Media program are able to utilize my office hours and
seek assistance as they plan classes, try to understand more of the courses offered, need advice on
their current projects, or are looking for any other kind of resources or guidance. I put my strength of
Restorative into use by helping students who are having trouble finding direction within the program
by asking them about their interests, what they have expressed interest in in the past, and areas they
don’t really find enjoyment. Using this information, I am able to find courses tailored to their potential
areas of study. I use my strength of Focus on the days where the office is slow. I am able to hone into
what needs to be done on my end, as an advisor, so that I can aid students to the best of my ability.
Strategic is a strength that I utilize when the older film students in the program approach me. Many
people had questions about how to fill out the Intent to Graduate form as a film student. There are
many course requirements that students were not sure if they met based on prior curriculum sheets,
so I used me strength of strategic to create a detailed video on how to fill it out based on classes each
student had taken thus far and how to gauge what was left in order for them to stay on track to
graduate within the time frame they wanted to. My strength of Significance helps me understand each
student’s dilemma as it relates to their future career and enables me to take each meeting, each task,
and each individual assignment as it comes with my full attention. Lastly, my strength of
Individualization helps me help students recognize their own creativity and find a solution to their
problem that best fits with their goals and meeting their exceptions. I want each person in the film
program here to URI know that they have a place in it and one of my favorite things about my job is
that I have the unique ability to help them see that.
EVIDENCE #9
42. Student will describe personal application HDF412 Film Advising The leadership model that most resonates with me and influences my leadership style is Relational
of the above theory (Komives et al) Leadership. Relational Leadership, a theory developed by Komives, Lucas, and McMahon, is
important for me as a consultant, facilitator, and peer leader because it is a big way that I can connect
with the groups and students in which I serve by making meaningful relationships with them. As a
Student Film Advisor, I am able to utilize this model to help students reach their goals and understand
their impact on the URI film community. In this model, the five major components of Inclusion, making
members of an organization of body of people feel welcome and valued, Empowerment, which means
celebrating others and your own accomplishments in order to lift people up, Purpose, which is
accomplishing tasks for a reason and committing to reaching and meeting goals with a group,
Process-Oriented, meaning doing each and everything you do with intentionality and finding the ways
in which your group works best and sticking to it, and lastly, Ethics, which discusses morality and how
Relational Leaders use ethics and genuine goodness to create change. All of these play a key role in
building relationships with the people who seek help within the department. Empowerment deals with
recognizing individuality and celebrating members of a team. Some students approach me with ideas
that are incredible, but need that little extra bit of encouragement. I love being in a position that allows
me to uplift people who want to express their creativity. Inclusion allows for anyone who enters my
office to feel welcome. I aim to create a safe space that promotes diversity and positivity to allow
people to express their concerns and needs. Purpose builds relationships by making students feel like
they are a part of something bigger than themselves. I have a position that allows me to help them
connect with others in the URI film community and seek to be involved in productions that they might
not have found otherwise. Process-Oriented also gives team members a way to meet their goals with
their leaders and I am able to connect students with one another so that they can build lasting
relationships with their peers. Lastly, Ethics plays a big role in why you want to make those
relationships and build that community. Assessing all of these five components builds meaningful
relationships with members and leaders in a group. This theory of leadership is one of the main
reasons I always try to make it a point to "stretch the circle wider." I genuinely believe everyone
deserves a seat at the table and that the best way to accomplish a goal with a group is to have a
purpose that you can all strive to reach together. Learning from others is one of the best parts of my
job.
EVIDENCE #42
44. Students will describe personal examples HDF412 TA FLM110 In HDF412, after learning about the key concepts in relation to constructivism as a theory and what a
of implementing constructivism constructivist classroom looks like, I was able to directly relate key points of constructivism to the way
in which I approach various lessons as a TA for FLM110. I work in the film department as a Student
Advisor, but on occasion if there is someone absent, I will fill in as a Teaching Assistant for first-year
film students in their first production class. During a hands on class period where students were
tasked with running an in-class shoot, I was told by the professor to merely observe and assist if they
needed. Some students in my group had already worked with lighting equipment, sound equipment,
and cameras. Others had not been around the equipment besides an in-class walk through. All of the
students had a general knowledge of their primary goal and had the tools to accomplish the
assessment for the day. The students who had more experience helped their peers who they allowed
to have more hands on practice. There were a few settings on the camera that none of the students
knew how to fix and they eventually asked me about. I knew that the particular information they were
looking for was in their textbook and we eventually negotiated that if they all brushed up on that unit I
would help them stay on task and on track time wise by fixing it on the camera and showing them how
to do so. They all had incredible contributions as they set up lights, sound equipment, and testing new
things out until they were all satisfied with the end result. By the end of the class period, I could not
remember which students came in with more knowledge and which hadn't because they all helped
one another and built upon each other's ideas to finish the goal of completing an in class shoot.
EVIDENCE #44
Outcome Target class Additional Experiences Descriptive notes regarding learning and practice
71. Student will demonstrate knowledge of HDF412 In HDF412, we learned about Bobbie Harro’s Cycle of Socialization. Within the Cycle of Socialization,
the “Cycles of Socialization” (Harro) Harro delves into each part of the cycle and how each directly influences the next part until the cycle
theory and its uses in leadership is broken away from or repeated. The first part in the Cycle of Socialization is the Beginning. In the
beginning, each person comes into the world as, essentially, a blank canvas. We have not yet
reviewed any messages to influence us nor do we have the consciousness or choice to form ideas
yet. We are born without any knowledge of prejudices, power, oppression, or biases. In the next part
of the cycle, we are socialized by people that we are taught to love, trust, and follow. This is the First
Socialization. These people teach us how to preview the world and shape an individuals values,
beliefs, and dreams. When we do not automatically understand these values and beliefs, however, we
feel guilty and confused. The next part of the cycle, Institutional and Cultural Socialization, is when an
individual is consciously or unconsciously given messages about the establishments in power, who
they should trust, what religion, laws, government, etc. is trustworthy. Culture is said to brainwash us
through the use of media, language, patterns of thought, holidays, and even the lyrics of songs.
Enforcements is the next part of the cycle and pertains to the system of punishments, rewards, and
rules that keep an individual in compliance. Those who follow the rules are sanctioned, those who do
not are persecuted and discriminated against. The next part of the cycle, Results, pertains to the bad
outcomes for those with and without power. Dissonance, silence, inequality, internalization of patterns
and power for the future, hatred and violence are all some of the results. After this part of the cycle,
one of two things can occur. The cycle can move into the Continuation portion where an individual
choses to not make waves or challenge the system. They conform and chose to not question the
establishments in place. At the core of this cycle there is ignorance, confusion, insecurity,
obliviousness, and fear at it’s center. The other stem from results, however, is when an individual
moves in a direction for change. Something makes them challenge the system and they question that
there is something wrong with the cycle they are in. They break away and move toward liberation. \
Harro, B. (2018). The cycle of socialization. In M. Adams, W. J. Blumefeld, D. C. J. Catalano, K.
Dejong H W. Hackman, L. E. Hopkins, B. J. Love, M. L. Peters, D. Shlasko & X. Xuniga (Eds.),
Readings for diversity and social justice (pp. 37-34). NY: Routledge.
73. Student will demonstrate knowledge of HDF412 In HDF412, we learned about how Bobbie Harro’s Cycle of Socialization has the potential to break
the “Cycles of Liberation” (Harro) theory away and move toward liberation. In Harro’s Cycle of Liberation, we see how change can be created
and its uses in leadership and self-love, hope, balance, support, security, authenticity, spirituality and self esteem can thrive
within the core of this cycle. The first part of the Cycle of Liberation is Waking Up. In this stage, there
is an incident that causes an individual to question the narrative they've been told. In the next part of
the cycle, Getting Ready pertains to the empowerment of self that must take place, a dismantling of
past beliefs, and striving authentic connections. Reaching out is next and it pertains to moving out of
old beliefs, seeking more exposure to new ideas, and taking different stands as one experiments and
explores with new ideas. The next part of this cycle is crucial for making connections, working with
people like us and different form us to gain more perspectives, and build a support system. This step
is called Building Community. The next part, Coalescing, requires an individual to actively take place
as an aly, take action, organize, plan, and fund raise as they move towards creating change. Creating
Change is the part of this cycle where an individual critically transforms their beliefs, creates new
assumptions about society. One takes leadership roles, risks, and heals from their old beliefs. Lastly,
Maintaining, has to do with spreading these messages, hopes, and inspirations, modeling authenticity
and fully accepting accountability for one's beliefs. This cycle allows for learning, growth, and learning
form experiences of those in these new circles.
Harro, B. (2018). The cycle of socialization. In M. Adams, W. J. Blumefeld, D. C. J. Catalano, K.
Dejong H W. Hackman, L. E. Hopkins, B. J. Love, M. L. Peters, D. Shlasko & X. Xuniga (Eds.),
Readings for diversity and social justice (pp. 627-634). NY: Routledge.
75. Student will demonstrate knowledge of HDF412 The Configuration of Power, as I learned about it in HDF412, is a theory coined by Robert Franklin,
the “Configuration of Power” (Franklin) details the ways in which power structures are set up and who maintains control within organizations
and its relationship to leadership and groups. The first part of the Configuration of Power is Economics, at the core of everything. We
must understand who controls the wealth, who is in charge of employment and who is the distributor
or the resources? Whoever does is at the center and has the most power. The next element has to do
with politics. In this second layer, the politics in a power system influence how these economic
interests are ruled. This focuses primarily on the economic interests within an organization. The next
layer, the Bureaucratic Management, are employed by the politicians. These people in power manage
the law enforcement agencies, protect the politicians, and in turn, protect their investments as well.
Lastly, the fourth layer, is where the media comes into play. the controllers of symbols are those who
regulate information pertaining to education, religion, popular culture, new media, etc. They train the
future generations to understand this configuration of power. Beyond these layers are where the
minorities lie. Women, members of the LGBTQ+ community, Counter-Culture groups and institutions,
and the marginalized groups of society. These groups pose a threat to this configuration of power
because they directly question it. This configuration of power is directly responsible for institutional
racism because it allows for these layers to go unchecked and unchanged and continue to protect
those who have always been at the center.
Franklin, R. (n.d.). Franklin’s configuration of power [PDF document]. Retrieved from Sakai Resources
Leadership Inventory Revised 08/22/2017 !21
76. Student will demonstrate personal
application of the “Configuration of
Power” (Franklin)
77. Student will demonstrate knowledge of HDF412 In HDF412, we learned about Bennett’s Developmental Model of Intercultural Sensitivity. This model
racial identity development (Cross & created a framework for leaders to understand and interpret the reactions of others to cultural
Fhagen-Smith; Rowe, Bennett & differences. Intercultural relations were shown to be more competent when one experiences cultural
Atkinson; Ferdman & Gallegos; Kim; differences at a more complex and sophisticated level. This model recognizes the underlying cognitive
Horse; Renn etc.) orientation surrounding cultural differences and how an individual will react to them at each stage. It
also predicts how behaviors and attitudes will be affected and how eduction can be tailored to
facilitate development into the next stages of the model. The development of intercultural sensitivity
can be broken up into six parts across two different stages. The first stage, the Ethnocentric Stage,
contains Denial, Defense, and Minimization. Denial is the step in which an individual cannot recognize
or understand other cultures or cultural differences. Within these stage, common themes are isolation
and separation from others. Defense is next and in this stage an individual experiences their own
culture as the only “good" one. This stage creates a duality between “us” vs. “them.” Common themes
in this stage are superiority, denigration, and reversal. This stage creates dissonance. The last stage
within the Ethnocentric Stages is Minimization. Differences are acknowledged in this stage, however,
they are defined as unimportant compared to the similarities between the cultures. The next stage,
moving into the Ethnorelative Stages, is Acceptance. In this stage, an individual is able to appreciate
cultural differences and how they affect another group of people. Adaptation, the next stage, is when
an individual’s worldview is challenged, expanded, and includes constructs pertaining to other
worldviews. Behavioral code shifting and cognitive frame-shifting play into the ways in which an
individual goes about adaption and actually bringing these changes into fruition. Lastly, Integration, is
the stage where an individual can internalize multiple frames of reference and use varying world views
to interpret different cultures seamlessly.
Bennett, M. J. (1993). Towards a developmental model of intercultural sensitivity. In R. M. Paige (Ed.),
Education for the intercultural experience. Yarmouth, ME: Intercultural Press
80. Student will demonstrate personal HDF412 In HDF412, we have focuses a lot on identities and understanding our own in relation to our peers and
application of model(s) of gender identity how they effect our lives, beliefs, interests, etc. In relation to the gender and Gender identity
above development model by Patton et al and the social cognitive theory of gender identity development by
Bussey and Bandura, we learned to understand the various components pertaining to how an
individual’s gender identity develops throughout their life in an ongoing process. The three
components of this model are personal, behavioral, and environmental. In my own life, the personal
element of the model, broken down by physical, biological characteristics, and self-concept have
worked in allowing me to understand and express my gender identity in ways that aren’t necessarily
affirming or questioning it, rather reinventing my perception of womanhood and femininity. The
behavioral component works in my own life and that a lot of the activities that I actively participate in
are either considered feminine or masculine, but to me and my own gender identity, don’t view them
as such. I view them as embracing myself, regardless of the gender primarily associated with the
activity or action. Lastly, environmental relates to how those around me and the media help me
interpret and perceive my own gender identity. I am an avid user of social media and have found that
in more recent years gender as an entire concept as seen as fluid and therefore I truly believe that my
idea of my gender identity will constantly be shifting and changing overtime.
83. Students will demonstrate knowledge of HDF412 As my HDF412 class was learning about power and privilege, we learned about Peggy McIntosh’s
McIntosh’s theory of privilege and its theory about privilege, specifically White Privilege and what exactly it means to “unpack the invisible
relationship to leadership knapsack.” McIntosh details the education systems in place and how they primarily focus on racism
putting people of color at a disadvantage, but not teaching that being white and having white privilege
puts white people at an advantage. This theory states that white privilege is like an invisible,
weightless knapsack that holds things like special provisions, codebooks, tools, and blank checks.
She outlines a list of 26 conditions that white privilege allows for white people to benefit off of or
remain certain of. The list ranges from benefits of being able to go unfollowed in a grocery store,
raising children who she knows will be safe and not targeted, to even finding band-aids with the
proper skin tone. These contains directly call out each aspect of the system in place. She states that
power from unearned privilege can look like strength, however it is merely just permission being given
to escape or to dominate. She also states that disapproving of the racist system in place will not be
enough to change them. We must redesign them by acknowledging things that have been unseen and
bring them to light. In the United States, there is ab obliviousness surrounding white advantages that
is strongly inculurated to maintain the myth that democratic choice is equally available to all. She
acknowledges also that system change happens over many decades, but a change that white people
can incorporate daily to begin to facilitate change and understand white privilege is to raise our daily
consciousness about the perquisites of being white and how we can use our arbitrarily-award power,
power instilled in us by our government, to reconstruct that very power system and tackle the issue
from a broader, self-aware baseline.
McIntosh, P. (2004). White privilege: Unpacking the invisible knapsack. In P. S. Rothenberg (Ed.),
Race, class and gender in the United States (6th ed., pp. 188-192). New York: Worth Publishers.
Outcome Target class Additional Experiences Descriptive notes regarding learning and practice
99. Student will demonstrate proficiency of HDF412 Throughout my time at the University of Rhode Island, I have learned many key components in
critical thinking HDF352G relation to critical thinking and ethical decision making and how those two concepts work in tandem
with one another within my own identity as a leader. In HDF352G and HDF412, we learned how to
think critically in a fast paced environment. A key takeaway for myself on the basis of critical thinking
is how I am able to implement it into my own life professionally as a film student. Maintaining a level
head, doing research on the film community, and tackling each issue as it comes will allow me to
interpret, understand, and create change whilst listening to the crews that I am a part of. In order to
create meaningful change within the film industry, I must be able to take a step back and recognize
what needs are not being met and what the most logical and safe way to fulfill them is. I hope to bring
a new perspective to the film industry by using my own critical thinking skills and picking apart each
conflict as it arises, acting on my feet and collaborating with those around me in order to make films
that myself and my co-workers are passionate about. I look forward to being a young filmmaker,
especially because the field is changing so much right now and the people behind the scenes are
being seen and heard. Safe working conditions and manageable work hours are something that
everyone should have access to. It is their right. By remembering to steer clear of fallacies like false
analogies, biases, complex questions and generalizations, I will be able to interpret issues with a
clear mind and understand each situation in my professional life at face value rather than having to
siphon though mixed messages. As an ethical and open-minded leader, I hope to facilitate a safe
space for people to come and voice their concerns should any arise on set. I am hopeful for the
future of the film community and cannot wait to be a part of it.
EVIDENCE #99
107. Student will demonstrate knowledge of HDF412 In HDF412, we learned about Crisis Leadership through the lens of the Crisis Life-Cycle Model by
leadership that is used in crisis (i.e., James Braden et al. Braden et al’s model details the various phases of a criss life-cycle and the reactions
& Wooten; Garvin; Covey; Frohman; that a crisis leader how to each individual phase so as to navigate through the crisis as efficiently and
Lalonde; Schoenberg; Joni; Braden et al; safely as possible. The first phase is the preparation phase. It asks the question of what a crisis
etc.) leader has already established in the case of an emergency. What systems are already in place to
aid the general body during a crisis. This Preparation Phase encompasses the comfort zone and
establishes a tone of normalcy due to the fact that the stress level within a community in the comfort
zone is essentially non existent. The crisis hasn’t hit in full effect, however the preparation phase is
crucial to laying the ground work and establishing systems before the emergency phase. In the
emergency phase, an event or sudden change creates stress or chaos within a community. This
group is no longer in the comfort zone as the system stress level quickly rises and the general
community is in destress. A crisis leader will not be overwhelmed by the urgency and severity of the
crisis, bur rather be able to take a step back and pull from their guiding principles and the guiding
principles outlined by their organization. An effective crisis leader will utilize all resources available to
them during the emergency phase to create the most minimum amount of stress needed for the
community to move through the emergency phase and to the Adaptive phase into the learning zone.
The Adaptive phase can only begin when the organization is stabilized and any immediate danger is
under control. The learning zone can vary in length and size based on the organization’s ability to
handle stress and the ways in which a crisis leader handles the situation. the model states that both
adaptive and technical solutions are required during a crisis because they work in tandem to create
meaningful change. Technical solutions reduce immediate danger to the general public, however, in
order to have suffice organizational growth in the future, adaptive and innovative approaches are
also required.
Boyd-Colvin, M. A. & Camba-Kelsay, M. J. (2018). Overview of crisis models [PowerPoint slides].
Retrieved from sakai link]
Outcome Target class Additional Experiences Descriptive notes regarding learning and practice
117. Student will show knowledge of elements HDF412 In HDF412, Crucial Conversations are taught to be any high stakes discussion where opinions vary
of a Crucial Conversation and steps to and emotions run strong between each attending party. The results of these conversations can have
maintain dialogue and move to action impacts on the rest of an individuals life. Effective leaders must be able to navigate these
(Patterson, McMillian & Switzler) conversations. The first step of having a crucial conversation is to Start with Heart and stay focuses
on the goal at hand. One must first work on their own motive and understand what they really want
form the conversation. Next, one must make sure this conversation takes place in a safe environment
and Learn to Look. A good leader who is navigating a crucial conversation is able to recognize if an
environment becomes unsafe and is able to navigate out of the space. Next, Pause and
Communication Hooks help an individual create verbal and non-verbal cues between the messages
that are being relayed. Some of these hooks like speaking too fast, no eye contact, and allowing for
too much silence might create dissonance or discomfort in the conversation. A crucial communicator
can also understand that silence, violence, and other cues of emotional distress can be a signal that
the conversation and environment are unsafe. Taking a step back, assessing the safety, and stepping
back in when the time is right will help maintain the integrity of the conversation and make it safe. In
order to monitor your own emotions when attending a crucial conversation, the path to action will help
keep you on track. First, see and hear the messages being presented, tell a story, your story, feel
intentionally, and then act. The goal of being an effective communicator during these crucial
conversations is to be able to talk about anything and to make that environment safe. In order to take
the outcome of these conversations into tangible ways to change your life, one must also learn how to
turn these ideas into habits by mastering the content, skills, figuring out a clear and recognizable
motive and building in cues for these.
Patterson, K., Grenny, J., McMillian, R. & Switzler, A. (2012). Crucial conversations: Tools for talking
when stakes are high (2nd Ed.). New York: McGraw-Hill.
118. Student will describe examples of HDF412 Module II Discussion In HDF412, students are encouraged to engage with one another and discuss a variety of different
engaging in a Crucial Conversation world issues in order to get a better understanding of the beliefs and ideas of their peers and develop
a more well rounded world view. During class, we were broken into small groups and tasked with
answering a “big question” together and navigating a conversation as a group. The topic that our
group chose was “How does technology change us?” Our group chose this topic because we were
able to make distinct connections between technology and the way it’s affected crisis leader ship
which was also our topic for the crisis leader ship module as well. The first part of this crucial
conversation required us to start with the heart and stay focused at the goal at hand. We had to figure
out what we wanted to get out of the conversation in order to have a productive one. Mainly we all just
wanted to a better idea of each others beliefs and how each of us feel technology has impacted our
own lives. Because we were in a classroom environment, the Learn to Look step was fairly easy. Our
classroom in HDF412 is a safe space where we can speak freely. We used open and respectful
dialogue with one another and actively showed that we were listening and responding with verbal and
nonverbal cues in order to avoid Communication Hooks. We utilized the tools learned about crucial
communication in order to share a multitude of viewpoints and understand one another’s common and
differing beliefs or experiences. We all kept the main goal of understanding and communication in
mind as we approached the main part of the conversation. One main take away from this conversation
was that technology can be good and it can also impact our lives in a harmful way. It was during the
discussions of how it could affect us negatively that we had to be mindful of one another’s feelings
and monitor emotions.
#EVIDENCE 118