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be sent.
people communicating.
of interpersonal communication.
speaking or writing.
These ten terms and additional terms used in this chapter can be found in the glossary.
Column A Column B
1. ____ interpersonal communication A. Messages sent back to the source in response
to the source’s messages.
2. ____ interpersonal competence B. Each person in the interpersonal
communication act.
3. ____ feedback C. Information about messages that are yet to
be sent.
4. ____ ambiguity D. Presence of more than one potential meaning
5. ____ cultural context E. The rules and norms, beliefs and attitudes of
the people communicating.
6. ____ feedforward F. Communication as an ongoing process in which
each part depends on each other part.
7. ____ relationship messages G. Communication that takes place between
persons who have a relationship.
8. ____ source–receiver H. Messages referring to the connection between
the two people communicating.
9. ____ encoding I. The understanding of and ability to use the
skills of interpersonal communication.
10. ____ communication as a transactional J. The process of sending messages; for example,
process in speaking or writing.