Using and Managing Data and Information

April cohort 2021

BA3020QA - Assignment 3
Note to students:
There are FIVE tasks and you are expected to complete all of them.
You are required to transfer the work of all tasks on to a single word-
processed MS Word file and upload it on Turnitin, which is the
submission of this assignment. The deadline for this assignment is
(Wednesday 5th January 2022 before 3pm).

Task 1 (25 Marks)

A supermarket manager wanted to investigate the profile of shoppers resistant
to the use of self-checkout counters available at the store he manages and to
find out the reasons behind their resistance. He asks three of his staff to
conduct a survey among customers using the store in the Manchester area
during a quiet working day in February of 2020 as they exited the store.
The short questionnaire used for the survey as well as the data collected can
be found on an Excel file named “SCC”. There are two worksheets, one for
the questionnaire used and the other worksheet for the raw data collected
from the customers. The data worksheet has 18 columns. Column A
“Customer” is simply a column to identify the customer surveyed – Customer
1, Customer 2 etc… Each of the other 17 columns refer to a question –
Column B refers to the gender question, Column C refers to the age question
etc…
The manager has employed you as data analyst to conduct this investigation.
Your analysis should use the statistical facilities on Excel as required below.
Required:
1. Label (show 5 rows) the codes for the categories of the following variables:
• Gender
• Age
• Education
• Are you a regular user of self-checkout

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2. Produce frequency and percentage frequency tables (using Pivot tables) for
each of the following variables:
• Gender
• Education
• Age
• SCC user
• Spending (£) For this last quantitative variable, the categories should be as
follows:

<100 100- 110- 120- 130- >140

109 119 129 140

3. Draw the graphical representation for each of the following variables:

• Education (Pie chart)
• Age (Bar chart)
• Spending (Histogram) using the following categories:

<100 100- 110- 120- 130- >140

109 119 129 140

• Spending (Box and whisker) graph

4. Consider now the variable “Spending (£)”.

• Calculate the minimum, maximum, median, quartiles and the mean average
statistics (show Excel formulas).

Note:
The tasks and all their requirements should be clearly separated (preferably
each task starts on a separate page). All variables should be clearly named
and their correct categories clearly labelled. Graphs should be appropriate
and correctly labelled and each of them on the same page. Any calculations
should be clearly presented and explained.

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 Task 2 (25 Marks)
The quarterly sales figures for the number of shoes (pairs) sold at a shoe shop
is shown on the table below. Enter the following data into Excel.

Year Quarter Sales

2017 1 149
2 145
3 101
4 123
2018 1 155
2 147
3 95
4 128
2019 1 160
2 151
3 99
4 129
2020 1 166
2 159
3 115
4 135

Required (using Excel):

1. Draw a line graph to represent the sales figures.
2. Show formulas and calculate the moving averages.
3. Show formulas and calculate the centre moving averages.
4. Present the original sales data and the trend of sales figures on the same line
graph.

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Task 3 (15 Marks)
The following information relates to the probability of two different
managers selecting a salesperson for a job:

Probability of Manager Peter choosing a Salesperson is 0.5

Probability of Manager Helen choosing a Salesperson is 0.4

Over the last 10 working days, Manager Peter has worked for 4 days, and
Manager Helen worked 6 days. Only one manager works in a day.

Required:
Build a Tree diagram to show the probabilities of a Salesperson being
selected.
Show the different branches of the Tree diagram with all the calculations.
Include in the Tree diagram the overall probabilities. Calculate the probability
of the Salesperson.

Note:
The work for this task should be produced using Word drawing facilities.

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 Task 4 (15 Marks)
A small cheese maker specialises in two types of cheese – Cheddar and
Gouda that he makes and sells in packets of 500 grams. The cheese maker
has estimated that each packet of Cheddar uses 2 litres of special milk and
100 grams of special salt. For the Gouda cheese packet, the amounts of
special milk and salt needed are 1.5 litre and 150 grams respectively. The
cheese maker has a limited supply of special milk and salt and a maximum of
only 140 litres of milk and 12000 grams of salt is made available each week.
Once produced and sold, the Cheddar packet returns a £5 profit and £4 profit
for the Gouda cheese.

Required:
1. Enter the information on the table below into an Excel file. You should also
show an appropriate formula for “Total profit” and quantity “Used” for each
of the “milk” and “salt” resource in the cells as indicated below.

Packet Cheddar Gouda

Quantity 0 0 Total
Profit
Unit 5 4 Insert
profit formula
(£)

Used Symbol Max

Milk Insert Insert Insert 140
(litres) number number formula
Salt Insert Insert Insert 12000
(grams) number number formula

2. Find the solution of the linear programming problem (using Excel Solver)
3. State the production of each type of cheese that yield maximum profit.

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 Task 5 (20 Marks)
A plumber has decided to use the techniques of project management in order
to plan a job. He knew all the different activities of the job, their precedence
and their average durations. They are shown on the table below.

Activity Duration Preceding

(days) activities
A 3 None
B 3 None
C 4 A
D 9 A
E 4 B and C

Required:
1. Draw a network diagram representing the sequence of activities and the
dependence between them.
2. Determine how long it will take to complete the job by conducting the
forward pass
3. By conducting the backward pass, identify the critical path and the non-
critical path(s).

Note:
The work for this task should be produced using Word drawing facilities. The
forward and backward passes should be clearly shown on the diagram. The
calculations should be shown next to the network diagram.