New Hire Training Plan Checklist – 10 Day

New Team Member Information

Name: Nelson Ramirez & Rogers Torres

Start date: TBD – Tentatively 6.1.2020

Location: TBD – Remote Training

Job title: Facility Technician

Manager’s name: Mark Turner

A. Pre-Start-Date Preparation
IT Assets Pending - Salute onboarding – Outlook account

Pending - Salute provided phone – Coordinate delivery with

personnel traveling to site
Pending - Edge provided laptop
Documentation / Prepare all training procedures and reference material. Save in 4.23.2020
MT
Procedures Salutes Microsoft Teams BUE01 Folder > Training Material
Corporate Pending - Coordinate delivery with personnel traveling to site
Apparel
Schedule TBD - Pending lift of travel restrictions
Training Date
Book Travel TBD - Pending lift of travel restrictions
Create EdgeOS Pending – Employee/s onboarding
Access Ticket

1. First Day Actions

Greeting of new TBD - Site Representative to greet the new employee/s.
employee
Training TBD - Assigned Personnel to provide training for each area.
Coordinate other Enroll employee/s in Virtual Guard per access ticket.
locally required Provide site Specific Safety Briefing / walk through (Construction
facility actions safety or other site access safety training)

Local needs Confirm employee/s access to all shared folder site specific
documentation & procedures via Microsoft Teams
Note Pad, Pen and Folder for hard copy documentation

Training Implementation
 New Hire Training Plan Checklist – 10 Day
Training and Training will be conducted around the key competency expected at
Competency each level. The competency levels are detailed in the table below.

1. Novice Ability to Novice Ability to ▪ understand the objective of the competency, limited
on the job experience.

2. Basic Ability Basic Ability to ▪ demonstrate capability in routine situations.

3. Competent Competent Ability to ▪ independently demonstrate capability in

Ability various situations.

4. Advanced Ability Advanced Ability to ▪ demonstrate capability in complex situations

and advise others in this area.

5. Expert Ability to Expert Ability to ▪ demonstrate exemplary capability and/or design

“best practice” methodology and processes

Level 1 (First 5 Work Days)

Training
Module 1 of 4 – ECX Provided Training
Area 1 Review of Emergency & Security Procedures and Protocols ECX
Area 1a Facility review of emergency evacuation procedures and exits. ECX
Area 1b Review onsite security procedures and protocols ECX
Area 1c Review of all emergency numbers and points of contacts ECX
Area 2 Review of facility standard safety protocols. Understanding of risks ECX
working within a critical environment.
Area 3 Review and basic understanding of facility’s Fire Suppression ECX
System (FSS).
Area 4 Understanding of loading dock, receiving, and shipping procedures. ECX
Area 5 Basic understanding of facility’s electrical equipment, operation, and ECX
maintenance.
Area 5a Basic RPP’s ECX
Area 5b Basic UPS ECX
Area 5c Basic MSB’s / UDB’s ECX
Area 5d Basic Emod Configurations ECX
Area 5e Basic Breaker Operations ECX
Area 5f Basic Generators, control panel operations ECX
Area 6 Basic understanding of Preventive Maintenance (PM) procedures ECX
and all major critical equipment
Area 7 Basic Understanding and review of key management (locks, ECX
overrides, storage, labeling and maintenance
Area 8 Basic Understanding of general facility management and best ECX
practices (leaks, door/lock lubrication, pest control, trash, spills etc.
 New Hire Training Plan Checklist – 10 Day
Area 9 Basic SPCC training and certification ECX
Area 10 Basic Review and working understanding of any customer “SID” ECX
(Site Information Documentation). Adherence to customer specific
operating requirements
Area 11 Basic Review and understanding of EdgeConnex Code of Conduct ECX
(Professionalism, dress code, customer and vendor engagements)
Area 12 Basic understanding of facility compliance requirements (State and ECX
Local)

Level 1 (First 5 Work Days)

Training
Module 2 of 4 – Salute Provided Training
Area 1 Basic capability navigating and utilizing Virtual Guard RT
Area 2 Basic capability in visitor access and management RT
Area 3 Basic capability in Customer Service Expectations RT
Area 4 Basic capability in Biometrics enrollment IPT/RT
Area 5 Basic capability in navigating Edge OS and recognizing the ticket RT
types
Area 6 Basic capability Service Ticketing and Change Management RT
Area 7 Basic capability in using FACMAN to identify critical alarms RT
Area 8 Basic capability in alarm recognition and response RT
Area 9 Basic capability in identifying MMR Cross Connect numbering IPT/RT
locations
Area 10 Basic capability identifying Fiber providers access point distribution IPT
via MMR to Datahalls
Area 11 Basic capability recognizing electrical flow and critical equipment via RT
OneLine documentation
Area 12 Basic capability of understanding Fuel Tank Fill Procedure IPT/RT
Area 13 Basic capability in understanding EUNOC’s role and communication RT
requirements
Area 14 Basic capability recognizing critical facility equipment and their IPT/RT
locations
Area 15 Basic capability understanding CRAC recovery procedures IPT/RT
Area 16 Basic capability understanding commercial power restoration   
procedures IPT/RT
Area 17 Basic understanding of fiber cable types, connectors and how to IPT/RT
utilize power meter and light source
 New Hire Training Plan Checklist – 10 Day
Area 18 Basic understanding of Windows base Command Line Commands RT
and TCP/IP configurations

Level 2 (6-10 days)

Training
Module 3 of 4 – ECX Provided Training
Area 1 Review of Emergency & Security Procedures and Protocols ECX
Area 1a Facility review of emergency evacuation procedures and exits. ECX
Area 1b Review onsite security procedures and protocols ECX
Area 1c Review of all emergency numbers and points of contacts ECX
Area 2 Review of facility standard safety protocols. Understanding of risks ECX
working within a critical environment.
Area 3 Review and basic understanding of facility’s Fire Suppression ECX
System (FSS).
Area 4 Understanding of loading dock, receiving, and shipping procedures. ECX
Area 5 Basic understanding of facility’s electrical equipment, operation, and ECX
maintenance.
Area 5a Basic RPP’s ECX
Area 5b Basic UPS ECX
Area 5c Basic MSB’s / UDB’s ECX
Area 5d Basic Emod Configurations ECX
Area 5e Basic Breaker Operations ECX
Area 5f Basic Generators, control panel operations ECX
Area 6 Basic understanding of Preventive Maintenance (PM) procedures ECX
and all major critical equipment
Area 7 Basic Understanding and review of key management (locks, ECX
overrides, storage, labeling and maintenance
Area 8 Basic Understanding of general facility management and best ECX
practices (leaks, door/lock lubrication, pest control, trash, spills etc.
Area 9 Basic SPCC training and certification ECX
Area 10 Basic Review and working understanding of any customer “SID” ECX
(Site Information Documentation). Adherence to customer specific
operating requirements
Area 11 Basic Review and understanding of EdgeConnex Code of Conduct ECX
(Professionalism, dress code, customer, and vendor engagements)
Area 12 Basic understanding of facility compliance requirements (State and ECX
Local)
 New Hire Training Plan Checklist – 10 Day
Level 2 (6-10 days)
Training
Module 4 of 4 – Salute Provided Training
Area 1 Competent capability navigating and utilizing Virtual Guard RT
Area 2 Competent capability in visitor access and management RT
Area 3 Competent capability in Customer Service Expectations RT
Area 4 Competent capability in Biometrics enrollment IPT/RT
Area 5 Competent capability in navigating Edge OS and recognizing the RT
ticket types
Area 6 Competent Service Ticketing and Change Management RT
Area 7 Competent capability in using FACMAN to identify critical alarms RT
Area 8 Competent capability in alarm recognition and response RT
Area 9 Competent capability in identifying MMR Cross Connect numbering IPT/RT
locations
Area 10 Competent capability identifying Fiber providers access point IPT
distribution via MMR to Datahalls
Area 11 Competent capability recognizing electrical flow and critical RT
equipment via OneLine documentation
Area 12 Competent capability of performing Fuel Tank Fill Procedure IPT/RT
Area 13 Competent capability in understanding EUNOC’s role and RT
communication requirements.
Area 14 Competent capability recognizing critical facility equipment and their IPT/RT
locations
Area 15 Competent capability understanding CRAC recovery procedures IPT/RT
Area 16 Competent capability understanding commercial power restoration   
procedures IPT/RT
Area 17 Competent understanding of fiber cable types, connectors and how IPT/RT
to utilize power meter and light source
Area 18 Competent understanding of Windows base Command Line RT
Commands and TCP/IP configurations
\
2. 10 Day Check List
Complete 10 Day Verify all required training and certifications are complete.
New Hire Review
Date Training Notes - Recommendations
TBD DCPro Data Center Health and Safety – Salute Onboarding RT
 New Hire Training Plan Checklist – 10 Day
Requirement
Ex: Areas that require more review / training

Confirm upcoming SCL01 Site Commissioning and Edge Training

Dates (6.22.2020)

CONGRATULATIONS!

You have completed the Salute New Hire Training Program!

I acknowledge completion of all required areas on the dates indicated on the above checklist

_______________________________ ______________________
Employee Signature Date

_______________________________ ______________________
Site Lead Signature Date