Task 1 Assignment BSBMGT407

BSBMGT407 Apply Digital Solutions to Work Processes
Unit: BSBMKG407 Apply Digital Solutions to Work

Processes. Assessment task nr: 1
Assessment task header: Workplace Digital Applications Project
Student name: Muhammad Taiyib
Student number:
Date of submission: Number of pages:14
Assessor to Complete
Satisfactory/ Was this a Re-

Not submission?
Assessment Task Satisfactory Date Y/N
Part A – Conduct research
Part B – Develop a research report
Part C – Research cloud storage

services
Part D – Write a brief procedure
Part E – Upload documents to a cloud

storage service
‘
BSBMGT407 Apply Digital Solutions to Work Processes
Task 1 – Part A – Conduct Research
With the ever-changing technological world that we live in, businesses have to strive to
keep up to date with new and emerging technologies to ensure their workplace is as efficient
as possible. They will need to identify ways that they could benefit from becoming digital and
the best ways to do this. Businesses need to embrace digital transformation. The shape and
structure of a digital and technological workplace will vary from workplace to workplace.
Digital applications are programs designed to perform specific tasks or functions. They
usually involve the use of technology or a system and can be purpose-built to solve or
address very specific challenges. As part of your role, you will need to identify the digital
applications that are available within your organization. There have applications are already
available to use, specifically for communications, technologies and networks. There also
have lot of applications are available.
This study also defines on how workplace able to involve more digital applications in the
future. Below is the list of digital applications may include:
 Task management applications
 Team messaging applications
 Word processors (e.g. Microsoft Word)
 Database programs
 Web browsers (e.g. Internet Explorer or Google Chrome)
 Image editing programs
 Gadgets (e.g. maps, calculators and calendars)
 Virtual meeting tools
 Data encryption
 Network security
 Intranet
 Instant messaging program
 Electronic conferencing (e.g. Skype)
 Employee monitoring
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Assessment Task 1 – Workplace Digital Applications Project
Digital information refers to information that is electronic or computer based. There is such a
wide variety of different digital information; the information that you will need to locate and
use will depend on the particular nature of your organization and the operations that are
carried out within it. It is essential that you know what digital information can be used as part
of your workplace operations and where you can locate it. For example, what are the
sources of the digital information that you plan on using? Once you’ve located the digital
information, you will need to know how it can be used effectively as part of your workplace’s
operations. Examples of digital information may include information that is stored
electronically, such as:
Task 1 – Part B – Develop a Research Report
Instructions
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Develop your research report based on the research you conducted for Task 1 – Part A.
Use the research report template provided by your assessor to document the research that
you conducted.
QUESTION 1
Digital technology – trends and innovations

Describe at least five current trends and innovations in digital technology in the workplace.
Describe each trend or innovation in a paragraph or two, briefly explaining the
trend/innovation and its application to the workplace.
Ambient Knowledge
Imagine tapping the vast amount of (mostly dark) information to harness employee skills and
expertise. Natural language processing and machine learning will help organizations extract
information from a wide array of employee sources to gather valuable knowledge.
Read Analytics
Think of this as the democratization of big data analytics where dashboards and analytics
functions are pushed down into the employee community to drive better, data-driven
decisions.
Production Studio
Why is PowerPoint still the dominate method for making presentations in the enterprise
when consumers often create videos, graphics, podcasts, and other types of media in their
personal lives? Organizations can seize the opportunity to create multimedia tools and
production hubs for employees to bring these rich media types to their work environments.
Immersive Technology
Organizations can harness technology that blurs the line between the physical world and
digital or simulated world to create a sense of immersion such as video conferencing with
gesture control or use of augmented reality or virtual reality technologies for simulated
training situations
Bürolandschaft
This German term refers to office landscape. As more employees work remotely,
organizations can develop complex scheduling software to manage office hoteling and
develop a physical environment that is optimized for employee engagement, such as
serendipitous collaboration spaces.
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QUESTION 2
Workplace communications – digital applications/technologies

Provide examples of two workplace communications technology i.e. any digital tools that
allow two or more people to communicate with each other and that may be written, verbal,
visual, audible or a combination of these. Make sure the technologies you choose are up to
date and/or innovative.
Describe:
· The name of the digital technology/application
· The digital technology application, including its use in the workplace
· At least one benefit of using the digital technology/application.
· How the digital technology is current and innovative.
Email
Electronic mail, known as email, is the sending and receiving of messages electronically
over the Internet. Email has been in use for over 25 years and is the most widely used
Internet tool. Email has evolved from being a fixed communication tool between one
computer and another and can now be accessed via portable devices such as cell phones,
MP3 players, tablets and more. This is only made possible using wireless internet cards built
into these devices. Email is a software technology that requires the use of a computer or
mobile device (hardware technology).
SMS
The term short message service is often referred to as texting. Texting is most used for short
messages. However, with the use of software SMS can now be used from PC to Cellphone,
Iphone etc. SMS is a hardware technology that is used on a cellphone however can be a
software technology if used via a PC
MMS
The term multimedia message service is often referred to as pxting. This is where a text
message is accompanied with an image, small video file or sound bite. This is a newer
technology and older cellphones may not be able to support MMS. MMS is also a hardware
technology
Voice-over-internet Protocols
Voice-over-internet Protocols is generally a range of technologies that allows verbal
communication over the Internet. The most obvious example of this is the program Skype.
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Other examples like using voice chat in MSN, G Talk or Yahoo messenger can be regarded
as VoIP. To talk to someone using MSN, the person at the other end also needs MSN. The
same applies to Yahoo and, to a great extent, to Skype. They use their own special system
that isn't open and won't connect to other systems easily. VoIPs are software technologies
often used on a computer but now also available on mobile devices
Chat
Chat is the name given to “real time” (as it happens) online communication. It is a series of
typed messages between two or more people. The response time can be immediate, but
there can be a few seconds delay depending on how busy the internet is and the number of
people using chat. Chat rooms are sometimes included as a feature of a Web site, where
users can log into the "chat room" to exchange comments and information about the topics
on the site.
QUESTION 3
Digital technologies – general
Provide examples of two digital technologies that can be used in any area of the workplace
e.g. hardware and software, learning management systems, record management.
Personal IoT
Workplaces can take advantage of their employees’ personal networks of beacons
and sensors for scenarios such as smart badges, that show contextual digital signs;
or the ability to identify people when they approach a building to schedule meeting
rooms, assign desks, and order meals.
Silo Buster
Organizations should take advantage of collaborative tools to drive ideation, crowdsourcing,
hackathons, etc. beyond traditional teams and organizations structures.
My Pet AI
Virtual personal assistants (VPA) will perform a variety of personal tasks, eventually learning
from individuals to act on their behalf. For example, a sales associate could use her VPA to
scour LinkedIn for leads, assemble sales materials, and conduct initial outreach before the
associate meets with prospects in person.
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OmniComms
Employees will benefit from a fully mobile suite of communication and collaboration
services that will be embedded in business processes.
My Digital University
This type of educational program will help employees acquire a wide variety of digital
literacies with alternative learning methods.
Networking through digital technologies

Provide examples of two digital technologies for networking i.e. to form and/or maintain
relationships with other individual or organizations.
Describe:
· The name of the digital technology/application
· The digital technology application, including its use in the workplace
· At least one benefit of using the digital technology/application.
· How the digital technology is current and innovative.
Facebook
Facebook at work, designed for chatting with colleagues on a private social network, now
has its own chat client as well. Somewhat like Facebook at work’s version of Messenger, the
new “work chat” app, as it’s called, allows coworkers to message each other individually,
participate in group chats, share photos and videos, make voice calls ,and even use stickers.
It’s an innovative because it allows coworkers to message each other individually, participate
in group chats, share photos and videos.
Line
Messaging app company Line has released a new service that will allow brands, SMEs, and
other business users to tap into its platform communicate with customers and consumers.
It’s innovative because it allows brands, SMEs, and other business users to tap into its
platform communicate with customers and consumers
Facetime
Facetime is a free app that involves no investment to use other than signing in with your
Apple ID. It is innovative because the app is already installed. There’s no need to download
and register
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Skype
Skype can be download on whatever works best for you-on your phone or computer or a TV
with Skype on it’s free to start using Skype –to speak, see and instant message other people
on skype. Also, you can try out group video call
WhatsApp
With the new WhatsApp Business app arriving today, small business can set up their profiles
by filling out information like a business description, email, address and website
QUESTION 5
Assessing the validity and reliability of digital information sources

List at least five questions that could be used to determine the validity and reliability of digital
information sources.
Apply these questions to three of the information sources you used for your research,
ensuring that the information is valid and reliable. You are required to list your sources.
I. Who is responsible for the site? Is it associated with a respected organization or

institution?
II. Is the organization responsible for the site clearly identified (e.g. with an official logo)
and are contact details provided? Is there obvious bias in the site?
III. Does the source use correct grammar and spelling?
IV. Was the site recently updated?
V. Was it recommended by a reputable source?
VI. Do the facts and figures match up with information from other site?
QUESTION 6
Intellectual property
Discuss the following:
· Intellectual property risks for workplaces in relation to digital technology
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· Legislation and copyright – list at least five Acts and Regulations that apply. List the
name, the purpose and scope of each.
Australian IP law is designed to encourage innovation and protect business that develop
original Ip to have a competitive advantage. Australia is also a signatory to number of
international agreements that protect IP in other countries.
Intellectual property rights refer to the general term for the assignment of property rights
through patents, copyrights, and trademarks. These property rights allow the holder to
exercise a monopoly on the use of the item for a specified period
QUESTION 7
Digital Technology
Discuss the key elements that a workplace would need to consider when evaluating digital
technology and information options to determine if they are fit for their purpose.
I. Investigate technologies that will solve problems for your company.
The purpose of adopting new technology in a workplace is to provide solutions to
problems or inefficiencies. While some solutions are obvious, others require a little—
or a lot—of investigation. it is also important to ensure the technology you are
potentially implementing will help solve the issues initially identified. One way to
ensure this is to solicit input from key stakeholders. Involving stakeholders from all
levels helps identify unexpected problems, find solutions, and ultimately assist with
the eventual transition.
II. Assemble an implementation team to champion the new technology

Before the term "team" scares off all you small business owners, know that one
person can suffice for an implementation "team" depending on the amount of work
your new technology implementation will require. The first step in the implementation
process is assembling a team to take on three crucial tasks:
III. Making sure the project receives appropriate resources.
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The next step in the implementation process is to create a pilot program. This
experiment will prove technical feasibility to top management as well as serving as a
credible demonstration for other departments in the organization.
o Overseeing administrative details.

o Managing conflicting priorities.
IV. Implement the technology through a pilot program to work out kinks and gain
buy-in.
Not all technologies are user-friendly. New technologies are often complicated and require
extensive training.
Providing engaging training sessions are key to a successful implementation. Keep in mind a
few different aspects of an effective training session:
 Everyone has different learning styles and needs. Tailor your training sessions to all
types of learners by providing a range of materials and options.
 Make the training personal - let people know why this matters to them, and how it will
impact their day-to-day work.
 Ask for feedback from users at every stage in the implementation.
1. Train your employees to use the new tool.

2. Launch, fine-tuning the tool to fit your needs as you go.
Task 1 – Part C – Research Cloud Storage Services
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The particular way that you store your information will depend on the type of information that you
have created. For example, if you’ve created emails, they will probably be stored in an archive within
your account; you may need to set this up to ensure your emails are always saved. On the other
hand, databases or reports may need to be saved to a company hard drive or cloud system.
Online ‘cloud’ systems (e.g. Dropbox).
The problem with storing information that is in digital format is the security of it. Is there a chance that
your information could fall into the hands of the wrong person? This is particularly a concern if you
deal with sensitive or confidential information. You need to ensure that it is safe; this can involve
password protecting your information. You also need to address the issue of losing electronic
information; what if you store all your information on your computer’s desktop and it gets a virus?
Imagine all the information that you would lose. You may want to consider backing-up your electronic
information. This may involve saving a copy of your information onto a removable device (e.g. USB
flash drive) or emailing copies to colleagues. Consider any organisational policies or procedures that
may indicate how you should handle things like this. When storing your electronic information, you
may want to consider storing similar information together whilst avoiding large folder structures. Little
things like this can make it easier to retrieve your information when you need in the future.
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Task 1 – Part D – Write a Brief Procedure
Instructions
Write a brief procedure for using your chosen cloud storage service in a workplace.
Your procedure should cover the following points:
· The purpose and scope.
· The relevant legislation that applies to the service as identified in Part A and as relevant to
Privacy protection.
· Information and instructions on how to protect intellectual property and copyright.
· Where the data is stored prior to sharing on the cloud service.
· Where the data is stored after it is retrieved from the cloud storage.
· How long it can be stored for in the cloud, from the workplace prospective.
· Instructions on how to use the service including logging in and out.
· Any protocols that may apply, such as naming conventions, usernames, file size, and the like.
Your procedure should not be longer than two pages.
Cloud Storage
Connecting Workplace with your cloud storage provider lets your community share important files to
Workplace groups directly from the post composer. Find out more about integrations on Workplace.
Which cloud storage integrations are available for Workplace?
How do I enable cloud storage integrations in my Workplace community?
How do I set up Google Drive integration for Workplace?
Setting up the Microsoft OneDrive Integration on Workplace
Setting up the Microsoft SharePoint Integration on Workplace.
Setting up the Box Integration on Workplace
Setting up the Dropbox Integration on Workplace
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Setting up the Quip Integration on Workplace
Now that I've set up a cloud storage integration on Workplace, what can I expect to see?
What happens when I link a folder from a cloud storage service to a Workplace group?
Which cloud storage services support linking a folder with a Workplace group?
Can I link multiple folders in a cloud storage service to a Workplace group?
How do I unlink a folder from a group on Workplace?
Task 1 – Part E – Upload Documents to a Cloud Storage Service
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BSBMGT407 Apply Digital Solutions to Work Processes

Unit: BSBMKG407 Apply Digital Solutions to Work

Assessment task header: Workplace Digital Applications Project

Student name: Muhammad Taiyib

Date of submission: Number of pages:14

Satisfactory/ Was this a Re-

Part A – Conduct research

Part B – Develop a research report

Part C – Research cloud storage

Part D – Write a brief procedure

Part E – Upload documents to a cloud

Task 1 – Part A – Conduct Research

Assessment Task 1 – Workplace Digital Applications Project

Task 1 – Part B – Develop a Research Report

Assessment Task 1 – Workplace Digital Applications Project

Digital technology – trends and innovations

Assessment Task 1 – Workplace Digital Applications Project

Workplace communications – digital applications/technologies

Assessment Task 1 – Workplace Digital Applications Project

Assessment Task 1 – Workplace Digital Applications Project

Networking through digital technologies

Assessment Task 1 – Workplace Digital Applications Project

Assessing the validity and reliability of digital information sources

I. Who is responsible for the site? Is it associated with a respected organization or

Assessment Task 1 – Workplace Digital Applications Project

II. Assemble an implementation team to champion the new technology

III. Making sure the project receives appropriate resources.

Assessment Task 1 – Workplace Digital Applications Project

o Overseeing administrative details.

1. Train your employees to use the new tool.

Task 1 – Part C – Research Cloud Storage Services

Assessment Task 1 – Workplace Digital Applications Project

Online ‘cloud’ systems (e.g. Dropbox).

Assessment Task 1 – Workplace Digital Applications Project

Task 1 – Part D – Write a Brief Procedure

Which cloud storage integrations are available for Workplace?

How do I enable cloud storage integrations in my Workplace community?

How do I set up Google Drive integration for Workplace?

Setting up the Microsoft OneDrive Integration on Workplace

Setting up the Microsoft SharePoint Integration on Workplace.

Setting up the Box Integration on Workplace

Setting up the Dropbox Integration on Workplace

Assessment Task 1 – Workplace Digital Applications Project

Setting up the Quip Integration on Workplace

Can I link multiple folders in a cloud storage service to a Workplace group?

How do I unlink a folder from a group on Workplace?

Task 1 – Part E – Upload Documents to a Cloud Storage Service

Assessment Task 1 – Workplace Digital Applications Project

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