NAIF ALZAHRANI

Based on your conflict quizzes, and listening quiz, analyze how your listening skills impact your
conflict management. Then, come up with some solutions as to how you can improve
listening/conflict situations based on your identified interpersonal relationship.
I think I’ve done well in the listening quiz. However, I need to improve myself in some
area that are very important because listening is an active process by which we make sense of,
assess, and respond to what we hear. For Instance, I don’t repeat in my words what the other
say and I didn’t realize how important this skill which called Active listening. I’ve learned that I
need to pay attention, hold my judgment until the speaker end, summarize, and paraphrase to
confirm the understanding of both parties. By developing this technique I would be able to
compromise or collaborate efficiently.
I also don’t form a rebuttal in my head, which make my debates week and sometime
lose the debate even though I know %100 if I had delivered the information clearly I would have
won and I mean winning the understanding of the other person. For example, when discussing
some financial issues with my beloved wife I tend to lose (I think all wives are more skilled in
debating then men and I don’t know why? Sometime I think they are always right ) So many
times I avoid talking with my wife about these kind of issues because she would have a very
strong idea supported with evidence during the discussion . All the strong ideas will jump to my
head after finishing the discussion not during it. Avoiding style is the worse strategy because it
make the problem bigger. However, in some cases avoiding is better. For example, choosing
another time where we are both relaxed. (If I buy a device she started arguing and I if buy a
gold ring for her she would not argue!!).
I had different scores in both quizzes, which made me surprised. The first one had low
scores in collaborating and compromising because I answered it regarding my conflict with
people (not family members). In the other quiz I had higher scorers in both because I answered
regarding my conflict with my wife. That mean I have a different way of dealing with conflicts
and tend to be more competing with others. I realize that I’m less avoiding because I want any
issue to be solved immediately with others even if the conflict develop. The exchange theory
will jump in this situation.
I had a high scores in Harmonizing and collaborating with my wife. I believe that
marriage is like a company where we need both to work to make this company successful. This
is notable because my competing style had low score in conflicting with my wife. However, this
doesn’t mean that I should not work on improving myself on conflicting with others.