Professional Documents
Culture Documents
ORGANIZATIONAL BEHAVIOUR
AM225 3B
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1 1.0 Introduction 1
6 6.0 Conclusion 11
7 7.0 References 12
1.0 Introduction
Sepet is a 2004 romantic-comedy with set of the backdrop of Ipoh, Malaysia, and was
directed by the late Yasmin Ahmad. The film about the love story between seventeen year-
old schoolgirl Orked (Sharifah Amani) and nineteen year-old Ah Loong (Ng Choo Seong), or
“Jason”. In this movies it focused on two young lovers cope with family and social pressure
because of their different races. We choose this movie because it tells about racial values
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2.0 How does the movie make you feel (5 mark)
First of all, the movie makes me feel reflective of myself because it gives me new
perspective about perception. The movie really portrays the importance and reality about
perception our society has been having within themselves towards each other. This is because
perception has many types and effects as whether we let other people know or not about our
perception once we have in ourselves. For example, it made me realise that if a person looks
like a certain way, it does not define who the person is. This is like saying a person who has
experience in participating in projects and being a leader would secure a good job in the
future. That person may have the criteria needed but personal values are also needed.
Therefore, this movie makes me rethink about how I have perceptions towards other people
in our society that are sometimes not true or different from what I thought. I also learned
from this movie that perception leads to stereotyping which is leaving a characteristic about a
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3.0 What and how do you diagnose the problems? (20 marks)
The first problem shows by this movie is about the stereotyping. As this movie is
about the love story between two races which is Malay and Chinese, therefore many racial
stereotyping shown by this movie. Firstly, there was a scene where Keong said that not all
Malays are lazy and not all Chinese people are cheats. However, Orked argued that all
Malays are actually lazy. This shows that Orked is not doing justice by saying this. By
making this kind of stereotype to her own race will make the other races believe with their
stereotypes that Malay people have that behavior. Thus, we can conclude that people are
making and tend to develop negative stereotype rather than positive one when it comes to
race. The next stereotype issue that we found in this movie is when Orked still in her
‘Telekung’ as she continues reciting al-Quran after finished prayer. People will think Orked
as a religious girl but their perception went wrong when Orked opens her closet which is full
with posters of her favorite Hong Kong star, Takeshi Kaneshiro. This contradict with our
perception about Muslim girl. Therefore this scenes tell us that we can be religious and at the
same time appreciate the other cultures. The third stereotyping scene shows in this movie is
when Jason and Keong having a conversation whereby Keong is persuading Jason so that he
will not dating with Orked as he believe that they have no common interest because of their
different races. We believe that Keong was making stereotype as he just make assumption in
The next problem that we identified from the movie in scene of Orked chilling out
with Loong and his friend, Keong in food stall. At that time, Orked was amazed with Keong
as he said he can play piano. Also, she was shocked that her boyfriend, Loong love to write
poetry. Orked told them that she never thought that Chinese guys like them which earn living
by selling pirate CD in night market love to play piano and write poetry. Then, Keong ask her
this scene is that Orked made quick judgement on the initial information she received. This is
because Orked first met Loong in night market as she was looking for Chinese movie. We
can assume that Orked may thought that Loong is a Chinese man that working as pirate CD
seller and may done some illegal activities. From this problem, we can relate with perceptual
error which is primacy effect. Primacy effect can be referring as our tendency to rely on the
basis information we receive and quickly form opinion. The problem is that first impressions
someone, we tend to select subsequent information that supports our first impression and
screen out information that opposes that impression. (McShane, Young, & Ann, 2019)
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4.0 What is the message of this movie? Do you agree/dis with it? (30M)
The first message of the movie is about social perception. How we perceive others will
shape our behaviour and thus, shaping the behaviour of the person we have perception
about[ CITATION UNI10 \l 17417 ]. One of the main factors affecting social perception is
group characteristics. In the journal [ CITATION UNI10 \l 17417 ], the author explains that
only pay attention to the parts that we see among other parts that we do not see. For example,
a man comes into a luxury shop selling branded clothing. He looks rather fashion less and
poor because of his cheap style. However, he came there with an intention to buy the latest
shoes edition at thousands of Ringgit just because he wants to collect it. In the movie,
Orked’s father does not like her to be friend with Jason but he likes Johari because he seemed
like a good boy. However, he did have a bad intention on Orked behind her father’s back.
Here, Orked’s father only see what he wanted to see because he was already blinded by the
fact that Johari is a Malay boy who he supposed would be a good person. Selective
perception makes us see that person based on our background. As such, Orked family is a
nice family so Orked’s father judge based on the people Jason surround himself with. For
example, Orked’s father also used to say that Jason was no good for Orked as he has
association with gangsters. But Jason is smart and decent boy who got 7As in SPM and good
in poetry too. Therefore, I agree with the message that the movie is trying to convey
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Secondly, the message of this movie is racial stereotype. Stereotype is perpetual process in
which we assign characteristics to an identifiable group and then automatically transfer those
stereotype means that the stereotypes have been categorise in which it into races of people.
In this movie it highlighted the racial stereotype a scene where Keong, a Chinese boys,
said to Orked, the Malays girl, do not stereotypes people which was Malays are lazy, and
Chinese are cheater as Orked is surprise of hobbies that Keong and Jason have which playing
piano and writing poetry. However, in this movie it tried to reject those stereotypes as people
I do agree with the message of this movie which is racial stereotyping. This is because
racial stereotyping always occurred when people are different in terms of skin colours,
languages and so on. Those racial stereotypes not surely accurate in which it not represents
the particular races wholly but only some of the people from same races. The problem with
actually verifying whether the assumption holds for the person in question. As a result,
Thirdly, the message of this movie is learning through experience. Learning can be
defined as “the process of acquiring knowledge through experience which leads to a lasting
change in behaviour” (Buchanan and Huczynski, 2010). Learning through experience means
real organizational problem and individual reflect on their observations about the problem.
In this movies, Orked and Jason’s relationship is going good but suddenly Jason faced
some kind of problem which he needs to carry the responsibilities on his former girlfriends as
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she was pregnant. Jason wrote a letter to Orked and he explained everything, then Orked tried
to avoid meeting Jason anymore as she was frustrated with Jason. Jason felt sad as he could
I do agree with this message which is learning through experience. This is because when
we faced some experience that effect our lives then we will start to change our behaviour.
This can be seen from Kolb’s Experiential Learning Model which consists of concrete
experience then reflective observation and it goes to abstract conceptualization and lastly
active experimentation.
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Based on your view, give four (4) suggestion in minimizing the issues or problems
occurred in the movie based on what you have learned in this course. (40 marks)
The first suggestion in minimizing the problems occurred in the movie based on what
we have learned is by conducting diversity awareness training. Even though the stereotyping
problems especially racial stereotyping is difficult to avoid but by giving the education to
people can at least minimize or reduce the problem. We need to educate this people with the
benefits of diversity, sensitivity to equality and educate them on how to block inaccurate
make people aware with the disadvantages of stereotyping so that they are willing to change
their behaviour. Imagine if this stereotyping continues, for sure it will lead to the
unharmonious society as people will keep fighting over their perception. In the context of
organization, if this problem continues it will affect employees and decrease the company’s
performance as well. For example, if people in office keep saying Malays are lazy, the Malay
employees will fell demotivated and will perform their job poorly. Therefore, if possible we
need to send this employees for the diversity awareness training as soon as possible so that
we can eliminate this problem from the beginning. We also need to educate our kids from
earlier so that the stereotype behaviour especially on the racial can be eliminated in the future
between heterogeneous and distributed systems that have a large impact on computing,
minimizing the racial stereotyping because when the different race is interacting with the
other races, they will get to know each other better. This can reduce the stereotyping that they
are assume or hear from the others that they are not know. Contact hypothesis is one of the
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meaningful interactions. The definition of contact hypothesis is prejudice and conflict
between groups can be reduced if members of the groups interact with each other. (Elizabeth
Hopper, 2019) Contact interaction can make the relationship with the other groups become
close. The example of contact interaction is by celebrating the festival of each other races like
Hari Raya Celebration, Deepavali, Chinese New Year, Hari Gawai and so on. As we know
that Malaysia has diversity of races and culture. To make sure each of the groups does not
stereotype with each other, we can introduce to all the Malaysian about the true colour of
each group. This way also can avoid the racism of the Malaysian towards each other. So,
meaningful interaction can minimize the racial stereotyping towards the different groups of
awareness through Johari Window. Johari Window was developed by Joseph Luft and Hary
Ingram which this model divides four window namely Open, Blind, Hidden, Unknown that
based on your belief, values and experiences that known to you and others. Johari Window
more direct to conversation to ourselves and others. In context of Sepet movie, Orked need to
spend more time talking with Loong and Keong about themselves and get feedback to her
about herself and offer to disclose more about herself to both of them. So, this will increase
the understanding among them and can remove negatives thoughts between them. Thus, this
The next suggestion in minimizing the primacy effect based on SEPET movie by
Yasmin Ahmad is diversity in having friends. If we have diversity relationship, we can get to
know the different races better. As we can see from SEPET movie, Orked has stereotype on
the Chinese in that area on not involve in the piano and poem. The perception of Orked is
totally wrong because Jason can write poem and Keong can play piano. Stereotype happen
because we do not know or deal with the unknown. This kind of stereotype happen because
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we hear from the generation or talk of the people towards the different races. We get friends
with the diversity of races, culture, background of people and origin because from this
relation we can know the actual attitude of them. This solution can avoid the
misinterpretation on each of the groups. In make sure the solution on diversity in having
friends are success, all the people need hand in hand to solve the stereotype bias. For
example, by introducing Sekolah Kebangsaan and recruits the diversity of races in the
workplace environment. This way can help the races in Malaysia are more appreciate and
care for each of them without care of the races, culture and different colours of skins. So,
diversity in having friends can minimizing the stereotyping bias in primacy effect.
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5.0 Conclusion
In conclusion, Sepet movie that directed by Yasmin Ahmad can be related to the
movie portrays about people in different races, background of family, religions have negative
perception among each other’s. The director also shows that the hatefulness arises because of
lack of information about their beliefs, values and experiences that known among them.
relationship will become harmoniously and there will be no social and racial pressure in the
society.
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6.0 References
https://open.lib.umn.edu/organizationalbehavior/
http://www.focusadventure.com/organizational-behaviour-learning/
https://adiosyncrasies.wordpress.com/2016/09/20/sepet-a-film-review/
https://dictionary.cambridge.org/example/english/meaningful-interaction
from:
https://www.thoughtco.com/contact-hypothesis-4772161
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