Professional Documents
Culture Documents
Faculty of Law
GLS University
MOOT PROPOSITION
1. Indisia is one of the very fast-growing economies situated in the south-east of the
globe. The country comes in the category of the developing country. It is a hub for
a number of large, middle and small-scale industries. In this age of rapid
industrialization, one of the biggest problems faced by the country is the issue of
clean air. Among the various sources contributing to air pollution, the automobile
industry has emerged as the largest source of urban air pollution in almost all
developing countries including Indisia. Because of their versatility, flexibility and
low initial cost, motorized road vehicles overwhelmingly dominate the markets for
passenger and freight transport throughout the world.
4. Although the Number of the vehicles in Indisia’s metropolitan cities is much less
compared to that in developed countries, yet ill-maintained vehicles, outdated
engine designs, defective road networks, erratic driving patterns and congestion
due to mixed & slow-moving traffic are all adding to the air pollution problem.
The unprecedented rise in the number of vehicles and the resulting problems are
challenging tasks to tackle. Without timely and effective measures to mitigate the
adverse impacts of motor vehicle use, the living environment in the cities will
continue to deteriorate and become increasingly unbearable. Realizing the gravity
of the problem, various Government Agencies in the country have initiated
various steps to check vehicular pollution and manage growth of motorized
transport for maximum benefit with minimum adverse impact on environment and
society.
7. In a latest study, it was found that Indisia currently holds 51 lakh light motor
vehicles, 17 lakh heavy commercial vehicles and 34 lakhs more than 15-year-old
vehicles none of which have been tested for pollution control and are still
functioning.
8. Due to the said alarming reports of the survey and the increase in number of
vehicles on road, the Ministry of Road Transport and Highways of Indisia
announced a procedure to set up Registered Vehicle Scrapping Facility (RVSF)
under the long-awaited Vehicle Scrapping Policy on December 15, 2019 by Shri
Jiten Dandekar, Cabinet Minister, Ministry of Road Transport and Highways.
(ANNEXURE II) The main purpose of the said policy is to preserve the
ecosystem which in turn may attract additional investments of around Rs. 10,000
Crore and aim for creation of as many as 35,000 job opportunities. The policy
ensures that more than 10 years old petrol vehicles and more than 15 years old
diesel vehicles are stopped from plying within the territories of these cities to
combat the emissions. The Policy derives its functionality from one of the
Directive Principles of State Policies as Enshrined under the Indisian Constitution,
casting a duty on the state to improve the Natural Environment. The policy mainly
covers within its ambit Private and Commercial Vehicles of 10- 15 years old and
Passenger Vehicles of more than 20 years old. The operative part of the Policy
provides that such Vehicles shall be mandatorily scrapped if they do not pass the
‘Fitness and Emission Test’. The Policy is made applicable to the Government
Vehicles as well. However, the following classes of vehicles are exempted from
the Policy:
(i) Strong Hybrid and Electric Vehicles
(ii) Vehicles using Alternative fuels such as CNG, ethanol and LPG.
(iii) Farm and Agricultural Equipments such as Tractors, Tillers and
Harvesters.
Violation of these orders shall attract a fine of Rs. 20,000 and the vehicle will
be seized in accordance with the provisions of the Motor Vehicles Act ,1988.
9. Some State Governments whole heartedly welcomed the said Scrappage Policy
and the Chief Ministers of these states also expressed their support for this Policy.
However, for the others, the Policy came as a huge shock as they have been
dealing with the industries that are involved in the sale and purchase of second-
hand vehicles. It was believed by a substantial section of people including the
secondhand vehicle dealers, and people involved in the business of Taxi and Cab
services that the policy will directly affect their freedom to carry out profession
and Right to Livelihood, thereby violating their Fundamental Rights. Along with
the traders, concerns were also raised by many middle-class families who use old
cars which shall also fall prey to the Policy. Even various articles and reports
published by newspapers and magazines reported that the population that was the
hardest hit was the middle and lower middle class which has just about one
vehicle for the entire household and also affected the dealers dealing with second-
hand cars.
10. There was lots of hue and cry in various cities owing to this policy, because of
which various PILs were filed by many traders and distributors of second-hand
cars in the supreme court soon after the notification was passed. Two renowned
car dealing companies of Membad called Virag Motors and Trishna Cars and one
such Jolly Motors of Manpur vehemently opposed the policy by filing individual
writ petitions before the Supreme Court. They further released a joint press
statement vivaciously opposing the policy and giving strong viewpoints as to how
the policy is nothing but a direct attack on their Fundamental Rights and
Livelihood and shall inevitably lead to huge economic loss in Country’s GDP as
well because of shutting down of many Secondhand vehicles dealing companies
like theirs.
11. An NGO called SAATH which works for the protection of basic Human Rights of
the citizens also raised its concern regarding the implementation of the policy.
There are lakhs of people who depend on their vehicle to earn their livelihood.
Ranging from Taxi Drivers to commercial truck drivers to the individuals who
depend on that one vehicle to commute to work. Their contention is that the
pandemic has anyways slowed down work for the middle class and the lower
middle class and implementation of a policy like such will cause financial
disruption in the lives of the citizens. Considering this SAATH too have filed a
PIL challenging the said policy in Supreme Court.
12. The Supreme Court clubbed all the PILs of the similar nature as one Writ Petition
No. xxxx/ 2019 under Article 32 to the Indisian Constitution and initiated the
Proceedings. The contentions raised by the Respondent State largely take into the
consideration of Broader Public Interest and Environmental Safeguards. As per the
State, Broader Public Interest takes precedence over the interest of a few, and the
environment takes priority over ‘revenue sharing’ and that it is the State’s
constitutional mandate under Article 48A and 51A casting a duty on not just the
State but on every citizen to improve the Natural Environment.
13. It was also brought to the notice of the Apex Court that The Central Pollution
Control Board in the year 2019, on the suo motto directive issued by the National
Green Tribunal (NGT), created a social media account on which the citizens of the
aforementioned 8 cities may lodge their complaints directly to be acted upon by
the Task Force responsible for implementation of Graded Response Action Plan
(GRAP). (Annexure III). It was also submitted by the State that under the Policy,
all impounded vehicles, including two-wheelers, are sent directly to empanelled
scrap dealers for dismantling and owners will be paid a scrapping charge, to which
the Petitioners submitted that the method of calculation or the amount of same has
not been clarified by the State.
14. Till date, the Supreme Court of Indisia took four hearings on the matter, and the
same is now pending for Final Hearing before the Court. Accordingly, the
participants are required to present written and oral submissions before the
Supreme Court on behalf of the Petitioners and on the behalf of the Respondent,
addressing the following issues (in addition to any other issue identified):
B. Is the Vehicle Scrappage Policy violative of the fundamental rights under the
Constitution of Indisia?
C. Whether the failure on the part of the State to take into consideration, the
public opinion before enactment of the Policy constitutionally appropriate
and valid, and if not, was the same grave enough to challenge the entire
Policy?
Note:
1. The laws of Borisilia in parimateria to the laws of Union of India. However, the facts, laws,
and years specifically mentioned in the problem should not be disputed.
2. The order of issues in which they shall be contended are likely to be as the parties deem
appropriate. These issues are only indicative. The parties are free to frame any other issues.
4. Teams are expected to identify appropriate respondents, issues and relief sought.
Disclaimer: This problem is the hypothetical moot problem. It is only for the academic
purpose having no concern with any of the pending/decided cases before any court
and all details and name of parties are fictitious and nothing to do with reality, even if
found similar it is only coincident.
ANNEXURE I
To measure the air quality of a state, a standard has been adapted. The US AQI is among the
most widely recognized index for communicating air quality. The index converts pollutant
concentrations into a color-coded scale of 0-500, where higher values indicate increased
health risk. The US AQI “Good” range (<12µg/m³) is marginally higher than the WHO Air
Quality Guideline (<10µg/m³).
1. The Air quality of Dalmia has consistently been unhealthy for all. Dalmia tops this ranking
for the second consecutive year, with its annual PM2.5 level nearly 11 times the WHO target.
It is 107.8 (µg/m³) for the year of 2019.
2. The Air quality of Tatna has consistently been unhealthy for all. Tatna stands second on
this ranking for the second consecutive year, with its annual PM2.5 level nearly 10 times the
WHO target. It is 98.6 (µg/m³) for the year of 2019.
3. The Air quality of Diolwar has consistently been unhealthy for all. Diolwar stands third on
this ranking for the second consecutive year, with its annual PM2.5 level nearly 9 times the
WHO target. It is 88.2 (µg/m³) for the year of 2019.
4. The Air quality of Membad has consistently been unhealthy for all. Membad stands fourth
on this ranking for the second consecutive year, with its annual PM2.5 level nearly 8 times
the WHO target. It is 78.4 (µg/m³) for the year of 2019.
5. The Air quality of Zumbai has consistently been unhealthy for all. Zumbai stands fifth on
this ranking for the second consecutive year, with its annual PM2.5 level nearly 7 times the
WHO target. It is 68.6 (µg/m³) for the year of 2019.
6. The Air quality of Laipur has consistently been unhealthy for all. Laipur stands sixth on
this ranking for the second consecutive year, with its annual PM2.5 level nearly 6.5 times the
WHO target. It is 63.7 (µg/m³) for the year of 2019.
7. The Air quality of Rucknow has consistently been unhealthy for all. Rucknow stands
seventh on this ranking for the second consecutive year, with its annual PM2.5 level nearly
6.4 times the WHO target. It is 62.8 (µg/m³) for the year of 2019.
8. The Air quality of Manpur has consistently been unhealthy for all. Manpur stands eighth on
this ranking for the second consecutive year, with its annual PM2.5 level nearly 6.2 times the
WHO target. It is 60.76 (µg/m³) for the year of 2019.
ANNEXURE II
No. RT-23013/0112018-T
Government of Indisia
Ministry of Road Transport Highways (Transport Division)
Government of Indisia
***"'"'
Subject: Notification of National Vehicle Scrapping Policy 2019 for setting up,
authorization and operation of Authorized Vehicle Scrapping Facility (AVSF) in the country
-reg.
1. The Ministry of Road Transport and Highways has formulated National Vehicle
Scrapping Policy 2019 for setting up, authorization and operation of Authorised Vehicle
Scrapping Facility (AVSF) in the country.
2. The policy is attached for perusal of all stakeholders including general public.
(Abhaya Damlae)
Joint Secretary to
The Government of Indisia
Email- js-tpt@gov. in
Tele: 011 -2371 9209
Copy to:
1. The Principal Secretaries (Transport) of the States of Dalmia, Tihar, Mahapradesh, Bujarat,
Uttam Pradesh, Dantisgarh w.r.t. the cities of Dalmia, Tatna, Diolwar, Membad, Zumbai,
Laipur, Rucknow, and Manpur.
These Policy shall be called the Policy for Setting up, Authorisation and Operation of
Authorised Vehicle Scrapping Facility (AVSF). These will apply to all vehicles and their last
registered owners, Automobile Collection Centers, Automotive Dismantling, Scrapping and
Recycling Facilities and recyclers of all types of automotive waste products. These Policy
has come into force with effect from this date of its notification.
1. Under the Policy, unless the context otherwise requires: -
a. "Act" means the Motor Vehicles Act, 1988.
b. "Authorised Scrapper" means a person, firm, society, trust or company owning and
operating an Authorised Vehicle Scrapping Facility (AVSF).
c. "Authorised Vehicle Scrapping Facility (AVSF)" means any establishment which
holds an 'Authorisation for Vehicle Scrapping' issued under these Policy for carrying
out dismantling and scrapping operations.
d. "Certificate of Deposit" means the certificate issued by the Authorised Vehicle
Scrapping Facility (AVSF) to recognize the transfer of ownership of the vehicle from
the registered owner to the Authorized Scrapper for further treatment. The 'Certificate
of Deposit ' will be the necessary and sufficient document for the owner to avail
incentives and benefits for purchase of a new vehicle as may be promulgated from
time to time. The Certificate of Deposit will be tradeable and once utilised will be
stamped as "CANCELLED" by the agency providing the benefits to the holder of the
said certificate.
e. "Certificate of Vehicle Scrapping" means the certificate issued by an Authorised
Vehicle Scrapping Facility (AVSF) to recognise the final disposal of a vehicle and is
to be preserved by the Authorised Scrapper . .
f. "End of Life - Vehicles (ELV) " means all vehicles which are no longer validly
registered; or their registrations have been cancelled under Chapter IV of the Motor
Vehicles Act, 1988; or due to an order of a Court of Law; or are self -declared by the
legitimate registered owner as a waste vehicle due to any circumstances that may arise
from fire, damage, natural disaster, riots or accident etc.
g. "Final Disposal" means when the treatment of the vehicle has been completed and the
vehicle is no longer capable of being used as such, the evidence for which is the cut
out of the Chassis and the disposal of its engine in accordance with CPCB Policy.
h. "Licensing Authority" means the Commissioner (Transport) or any other Officer
designated by the Government of the State/UT for this purpose.
i. "Recycling" means the reprocessing in a production process of the waste materials for
the original purpose or for other purposes but excluding energy recovery.
j. "Registered owner of an End-of-Life Vehicle" means: -
i. the person in whose name the vehicle is formally registered in the National
Register for Vehicles (VAHAN) or on the records of the State/UT transport
department; or
ii. the authorised representative of such person supported by documentary
evidence; or
iii. person who has gained ownership of the vehicle in a public auction in
accordance with Rule 57 of the CMVR; or
iv. Person who has inherited the vehicle in accordance with Rule 56 of the CMVR.
v. In relation to a motor vehicle which is the subject of a hire- purchase,
agreement, or an agreement of lease or an agreement of hypothecation, the
person in possession of the vehicle under that agreement;
k. "Rules" means the Central Motor Vehicle Rules (CMVR) and State specific Motor
Vehicle Regulation (State MVR).
l. "Scrapping" means the entire process from receipt and record of the 'ELV' including
depolluting, dismantling, segregation of material, safe disposal of non-reusable parts,
and issuance of 'Certificate of Vehicle Scrapping' to the registered owner of a motor
vehicle.
m. "Scrapping yard" means the designated location within the premises of the AVSF
where dismantled vehicle parts are processed for further treatment by way of
shredders or shearers or any other machinery into scrap parts that are sold to
recycling companies. Further,
"shredder” means any device used for tearing into pieces or fragmenting end-of life
vehicles, including for the purpose of obtaining directly reusable scrap;
n. "Treatment" means any activity after the end-of life vehicle has been handed over to a
collection centre of an authorised recycling facility for depollution, dismantling,
shearing, shredding, recovery or preparation for disposal of the shredder wastes, and
any other operation carried out for the recovery and/ or disposal of the end-of life
vehicle and its components;
o. 'Vehicle' means a motor vehicle as defined in the Ac t.
p. "Warehouse' means a designated location within the AVSF where processed scrap and
usable parts are refurbished, catalogued, stored , and sold for re- use. -.
2. General
a. The AVSF shall be provided connectivity and access to the VAHAN database of
vehicle registration with password protected user ID and shall be authorised to make
suitable entries regarding scrapping of the vehicle.
b. The AVSF must have security certifications for the IT Systems for safe access to the
VAHAN database.
c. The AVSF shall undertake verification of the persons handing over the vehicle for
scrapping to determine the bonafide's of the vehicle owner and retain a copy of the
same for record for a minimum period of 6 months.
3. Conditions of Eligibility
The eligibility conditions for grant of authorisation for treatment of end of life vehicles in
an AVSF may be promulgated by the respective State/ UT governments keeping the
following considerat ions in mind: -
a. The AVSF may be owned and operated by any legal entity be it a person, firm, society
or trust established in accordance with the applicable laws.
b. The entity must possess: -
i. Certificate of Incorporation
ii. Valid GST
registration iii.
Valid PA
c. The entity: -
a. The Authorisation shall be valid for an initial period of 10 years in the first instance,
which shall be renewable for another 10 years at a time, subject to the condition that
the Authorised Scrapper has not been in default of these Policy or applicable Laws
and Acts as specified in Section 12 below.
b. The Authorisation shall not be transferable.
The following vehicles may be offered for scrapping to the Authorised Scrapper;
7. Right to Inspection
a. In order to ensure compliance of these Policy, the Authorised Scrapper should keep
the AVSF, the records and registers recording the transaction of vehicles and scrap
generation and its responsible disposal to authorized recyclers, and all the
machinery, equipment and apparatus in the AVSF premises, ready for inspection by
the Licensing authority or designated officer of the State/UT. Government.
b. Physical Inspection and Site visits should only be carried out: -
e
f. The Authorised Scrapper shall accept self-certified copies from the owner or through
authorized representative of the following documents: -
i. Copy of the PAN Card of the owner ,
ii. Crossed cheque of the bank account of the owner.
iii.Identity Proof of the authorized representative (if applicable) such as Passport,
Voter Card, Aadhar Card, Driving Licence, Photo Identity card issued by the
State/Central Government Organisations.
iv. Address Proof of the owner such as Electricity Bill, Water Bill, Land Line
Telephone Bill, piped cooking gas bill etc.
v. Digital photograph of the owner or authorized representative physically handing
over the ELV to the Authorised Scrapper, or a photograph of the owner duly
pasted in FORM-2 and countersigned by the owner
g. The Authorised scrapper will return the second FORM- 2 duly receipted to the owner
or his authorised representative and issue the Certificate of Deposit as evidence of
transfer of ownership of the vehicle
h. The Authorised Scrapper shall digitally remit or pay by an account payee cheque , the
agreed consideration for the vehicle and obtain a receipt for the same from the owner
or his authorised representative for record. .
i. Safe-custody of cut piece of the Chassis Number for a period of six months from the
date of issue of 'Certificate of Vehicle Scrapping' will be the responsibility of the
Authorised Scrapper.
j. The Authorised Scrapper shall maintain a physical and computerized scanned copy of
all documents, digitally certif ied by the designated officer of the AVSF for record and
examination during Inspection, for a period as required by the Company's Act (2013)
as amended from time to time. of.
k. The Authorised Scrapper shall ensure that removal I re-cycle or disposal of hazardous
parts of the scrapped vehicle is done as per Policy issued by the Central Pollution
Control Board (CPCB).
l. Vehicles will not be scrapped until the fuel, oil, antifreeze, and other gases, fluids etc.
are drained and collected in certified standard containers.
m. A yearly report of ELVs scrapped shall be furnished in FORM-4 or as prescribed by
the Transport Department of the State/UT government.
9. Certificate of Vehicle Scrapping
a. The Authorised Scrapper, after completing the necessary treatment, will issue a
Digital 'Certificate of Vehicle Scrapping', including a digital photograph of the cut out
of the Chassis in FORM-3. to update the National Register, VAHAN Database and
inform the competent authority of the State / UT for updating of records.
b. A separate record of the scrapped vehicles would be maintained on the VAHAN
database by the Central Government.
c. The reuse/ resale of any of the refurbished parts of an ELV including Engines,
obtained from the scrapped vehicle shall be in accordance with the policy/ Policy /
standards issued from time to time.
10. Installation of CCTV Cameras
The Authorised Scrapper shall install CCTV cameras at the scrapping yard, in the
a.
customer and vehicle reception area. The record of scrapping should be saved in the
Authorised Scrapper's IT system for a period of three calendar months.
b. The access to the CCTV cameras installed in the facility may be provided to the
authorised agencies as may be decided by the State I UT.
11. Scrapping Yard
a. In view of the large size and voluminous nature of the scraps to be handled, the
dismantling facility should be set up in a large area having adequate space for
vehicular movement, as well as storage for the ELVs /products received and
recyclable material recovered.
b. It should fulfil the criteria of an adequate gated area to handle, depollute and dismantle
ELVs, white goods and other scraps along with facility for measuring radiation as is
followed for import of scrap. ELVs shall require material handling machines to
minimize human intervention and create safe work places.
c. To ensure that safe operating practices are followed, Centres are expected to follow
Occupational Health and Safety Standards , ISO 45001 (OHSAS) . All centres shall
engage competent and trained manpower to process the End of Life vehicles, goods
and other scraps.
d. The Collection Centre should have dry areas (free from water logging), impermeable
surfaces like asphalt/ concrete flooring, asphalt/ concrete roads, adequate
workshop
facilities for in-house maintenance, fire protection systems etc. to maintain safe work
places and all other required measures for keeping pollution under control.
e. The facility shall be equipped with a depollution system, preferably with zero
discharge system, and dismantling work shall be done by making use of best available
technology for processing the end of life vehicles, goods and other scraps. The
Facilities shall comply with relevant health and safety legislation/regulation and
environmental norms as laid down by MoEF & CPCB/ SPCB for such operations and
Hazardous & Other Wastes (Management & Transboundary Movement) Rules, 2016.
b. The dismantling and scrapping of waste vehicles shall be carried out as per 'Policy for
Environmentally Sound Management of End of Life Vehicles' (ELVs) published by
Central Pollution Control Board (CPCB) only in an authorised scrapping yard.
c. The Authorised Scrapping yard should have: -
i. Suitable earmarked area for the safe and environmentally compliant parking of
waste vehicles. These areas are to be of non-permeable concrete and with
adequate drainage facility, with sufficient adjoining space for inspection of
these vehicles. No waste or potentially waste vehicle is to be parked on roads
or public spaces even during processing of applications for deposit and are to
be accommodated within the premises of the AVSF only
ii. Certified de-polluting equipment to ensure zero leakage of pollutants during
draining of fuels, fluids, gases and liquids.
iii. Certified de-risking equipment for safe neutralization/ removal of airbags, pre-
tensioner etc.
iv. Appropriate dismantling equipment and best available technology, for the
activities defined viz de- risking, de-polluting, dismantling, shredding,
shearing, baling etc.
v. Radioactive detection equipment.
vi. . Designated areas for storing the segregated scrap which emerges from the
above process, to cater to material- specific downstream industries. No
Transport Vehicles for carrying of generated scrap, hazardous waste, spares
are to be parked in public spaces.
vii. Adequate warehousing space for storage and handling of segregated spares
that may be refurbished for re- use.
viii. Clearly designated space for temporary storage of automotive hazardous
waste such as tyres, batteries, fuel, oils, liquids and gases.
ix. Suitable safety and occupational health equipment.
x. Material handling equipment for the safe transportation of spares, scrap and
waste products.
xi. Training area for competent and trained manpower to operationalize and
manage such a facility in a safe and environment friendly manner.
xii. Appropriate Industrial grade lighting and ventilation systems.
xiv. Conformity to noise pollution norms as may be specified from time to time.
xv. The AVSF must have appropriate effluent treatment plants or water recycling
plants as required for pollution free operations.
d. These Scrapping yards should preferably accredit their centres / units with the latest
version of quality standards viz. ISO 9001 (Quality management system), IS014001
(Environmental Management System) and ISO 45001 (Occupational health and
safety) within 12 months of commencement of operations.
e. In case the AVSF do not have adequate capability I provisions for responsible
recycling of hazardous waste (like e-waste, lead acid batteries, lithium ion
components, or for recovery of rare earth metals, etc.), or for recycling of scrap
material which is outside its scope, then such materials are to be sold to duly
authorized recyclers /agencies, who have adequate capability and licence. A record of
the transactions shall be maintained, clearly stating the volumes off-loaded and the
name, authorization number, PAN, GST and other commercial details of the
authorised recycler I agency.
12. Applicable ACT /Rules
CPCB has provided following methods for filing or posting complaints on air pollution;
Facebook users:
Please post complaints by opening CPCB page from CPCB website or by accessing CPCB page
by typing ‘Central Pollution Control Board’.
Link to Facebook Account: https://www.facebook.com/Central-Pollution-Control-Board-
315289479059625/
Twitter-users:
Please post complaints at Twitter Handle CPCB_OFFICIAL or by clicking on Twitter from
CPCB website https://twitter.com/CPCB_OFFICIAL
2. Citizens in the aforementioned cities can also lodge complaints at CPCB website by clicking
on following web-link;
http://cpcb.nic.in/query-form1.php
Here, information such as name, telephone, E-mail ID, location, type of air pollution (from drop
down list) and description of complaint to be provided. It is also possible load a photograph
showing the problem. Once the complaint is submitted, CPCB will forward the same to
concerned agency for resolving the same.
3. Citizens in aforementioned cities can also file complaints in Sameer App, which can be
downloaded in Android or IOS Mobile phones. In Sameer App any one in any of the
aforementioned cities can lodge a complaint and track the same online.
2. Install Sameer App on Mobile and login as ‘Public Login’ and enter your Name, Mobile no. and Email-
ID to register
3. To Post a Complaint, select ‘Public Complaint’ option in the side menu in the App. Upon identifying
incidence, System will automatically pickup GPS coordinate of location. You should select category of
complaint (from drop down list) & Take Photos. Do not forget to add your name, phone number and e-
mail ID. Press ‘Lodge Complaint’
4. To verify lodged complaint, go to ‘Track Complaints’ enter your complaint ID to track the same and
check history of action taken and view images uploaded by you.
A Central Control Room (CCR) has been created in CPCB for monitoring air quality as well as for
centralized management of public complaints relating to air pollution being received in National Capital
Region. Initially, the mobile App Sameer was launched to provide a forum to citizen to lodge complaints,
and later along with Sameer App complaints pertaining to air pollution are being received through
following platforms;
Sameer App is used by public to get updates on air quality of the area of their area, as well as provides a
platform to lodge air pollution related problems. Complaints lodged on Sameer are automatically assigned
based on the geo location of the area to concerned Nodal Agencies such as Municipal Corporations,
Development authorities, Industrial Department, Traffic Police, Transport Department, public
Construction Agencies, etc. depending on type of pollution problem reported. After receipt of complaints,
Nodal Agencies are expected to redress the complaint within 24 hours and action taken along with
documentary evidence or visual proof are uploaded on same media where complaints are lodged. GRAP-
CPCB Mobile App is also designed exclusively for Nodal Agencies for taking necessary action on the
complaints lodged. Daily status of redressing complaints is being monitored by Central Control Room
and delays are notified to agencies from time to time. Sameer App is available in both Android and IOS
versions and can be downloaded from Google play store as well as App Store.
A dedicated Email aircomplaints.cpcb@nic.in has been created for receiving Air Pollution related
complaints. Complaints received through Website and E-Mails are being transferred to Sameer App
manually by CCR team so as to facilitate central monitoring.
Central Pollution Control Board has created Social Media accounts to facilitate citizens to report air
pollution related complaints. A dedicated Media Management Cell has been established at CPCB to
platforms tasks, such as assigning/ lodging the complaints, transferring complaints and taking follow-ups
with all the stake holders.
Each Nodal Agency was requested to develop their own social media Handles/Accounts so that complaint
received on Social Media platforms of CPCB can be forwarded to respective agencies on their Official on
their respective social media Handles/Accounts. Upon receiving a complaint forwarded by CPCB, nodal
agency shall inform action taken on the same handle/account through on which the complaint was
received with copy to CPCB’s Handle/Account.