Isilon ® SolVe Generator

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Backend Switches
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Select Backend Switch Activity: Backend Switch Upgrade-Replace

Generated: March 11, 2021 5:27 AM GMT

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Copyright © 2020 Dell Inc. or its subsidiaries. All Rights Reserved.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION (“EMC”)
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE
INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-
INFRINGEMENT AND ANY WARRANTY ARISING BY STATUTE, OPERATION OF LAW, COURSE OF
DEALING OR PERFORMANCE OR USAGE OF TRADE. IN NO EVENT SHALL EMC BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL,
LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF EMC HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

EMC believes the information in this publication is accurate as of its publication date. The information is
subject to change without notice. Use, copying, and distribution of any EMC software described in this
publication requires an applicable software license.

Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be the property of their respective owners.

Publication Date: March, 2021

Dell Technologies Confidential Information version: 4.9.9.9

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 Contents
Preliminary Activity Tasks .......................................................................................................3
Read, understand, and perform these tasks.................................................................................................3

How to replace a back-end network switch.............................................................................4

Introduction ...................................................................................................................................................4
Procedure .....................................................................................................................................................4
Verification ....................................................................................................................................................5
OneFS web administration interface........................................................................................................6
Command-line interface...........................................................................................................................6
Where to go for support ................................................................................................................................6
Copyright, trademark, and patent statements...............................................................................................6

General Information for Removing and Installing FRUs..........................................................7

Avoiding Electrostatic Discharge (ESD) damage..........................................................................................7
Emergency procedures (without an ESD kit)...........................................................................................7
Removing, installing, or storing FRUs .....................................................................................................8

Dell Technologies Confidential Information version: 4.9.9.9

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Preliminary Activity Tasks
This section may contain tasks that you must complete before performing this procedure.

Read, understand, and perform these tasks

1. Table 1 lists tasks, cautions, warnings, notes, and/or knowledgebase (KB) solutions that you need to
be aware of before performing this activity. Read, understand, and when necessary perform any
tasks contained in this table and any tasks contained in any associated knowledgebase solution.

Table 1 List of cautions, warnings, notes, and/or KB solutions related to this activity

2. This is a link to the top trending service topics. These topics may or not be related to this activity.
This is merely a proactive attempt to make you aware of any KB articles that may be associated with
this product.

Note: There may not be any top trending service topics for this product at any given time.

Isilon Top Service Topics

Dell Technologies Confidential Information version: 4.9.9.9

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How to replace a back-end network switch
Introduction
Occasionally, a back-end network switch must be replaced because of a failure or to increase the number
of available ports. This article explains how to replace a back-end network switch while maintaining
cluster uptime.

CAUTION: It is assumed that two back-end network switches are installed and configured on the cluster.
Do not perform the following procedures if the cluster has only one back-end network switch. If the cluster
has only one back-end network switch, call Isilon Technical Support.

Procedure
Step 1: Verify the back-end network switch installation
Verify that both back-end network switches are securely installed and properly configured. For information
about enabling and configuring the int-b/failover network, see the OneFS User Guide.
1. [ ] In the OneFS web administration interface, click Cluster Management > Network Configuration >
Internal Network.
2. [ ] In the Internal Network Settings section, in the back-end network Interfaces sub-section, verify
that the int-a and int-b/failover settings are configured correctly, and that there are sufficient IP
address ranges for new nodes.

Step 2: Verify that nodes can communicate with the back-end network
CAUTION: Important: To support an internal failover network, the int-a port on each node in the cluster
must be physically connected to the primary internal network switch, and the int-b port on each node must
be connected to the other internal network switch. After the ports are connected, configure two IP address
ranges; an address range to support the int-b internal interfaces, and an address range to support
failover. The failover addresses enable seamless failover if either the int-a or int-b switches fail. If you are
replacing both back-end network switches, wait 5–10 minutes between each replacement.

Verify that all nodes can communicate with the back-end network:

1. [ ] Open an SSH connection on any node in the cluster and log in using the root account.
2. [ ] Run the following command for both int-a and int-b:
for i in {<start IP last octet>..<end IP last octet>}; do ping –c 1 a.b.c.
${i}; done

For example, if the IP range for the int-a back-end network switch is 128.221.252.1-254, and if
there are 10 nodes with internal addresses 128.221.252.1-10, the ping command looks like the
following:
for i in {1..10}; do ping -c 1 128.221.252.${i};done

To find the back-end network (int-a and int-b) address ranges, run the following command:

RDCisiX200-1# cat << EOF | /usr/bin/isi config

pipe heredoc> iprange

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 pipe heredoc> quit
pipe heredoc> EOF

Welcome to the Isilon IQ configuration console.

Copyright (c) 2001-2018 EMC Corporation. All Rights Reserved.
Enter 'help' to see list of available commands.
Enter 'help <command>' to see help for a specific command.
Enter 'quit' at any prompt to discard changes and exit.

Node build: Isilon OneFS v8.1.2.0 B_8_1_2_016(RELEASE)

Node serial number: SS200-201232-0009

RDCisiX200 >>> iprange

Interface int-a IP Ranges:

128.221.252.1-128.221.252.254
Interface int-b IP Ranges:
128.221.253.1-128.221.253.254
Interface failover IP Ranges:
128.221.254.1-128.221.254.254
RDCisiX200 >>> quit#

Step 3: Power off and remove the back-end network switch

1. [ ] Verify that the ports (for example, int-a or int-b) on the back of each node are connected to the
same back-end network switch. Use these labels to identify the back-end network switch that you
want to replace.
2. [ ] Power off the back-end network switch by unplugging its power cable.
3. [ ] Disconnect the data cables from the back-end network switch.
4. [ ] Remove the back-end network switch from the rack, including the mounting brackets or mounting
rails.

Step 4: Rack and install the replacement back-end network switch

1. [ ] Remove the replacement back-end network switch from the box and inspect it for defects.
2. [ ] Install the mounting brackets or mounting rails in the rack.
3. [ ] Install the replacement back-end network switch in the rack.
4. [ ] Completely tighten the thumbscrews on the replacement back-end network switch.
5. [ ] Power on the replacement back-end network switch.
6. [ ] One node at a time, connect the node to the back-end network switch with the back-end network
data cable. Then, after connecting the cable, verify that the node is online and working correctly
before moving on to the next node.
7. [ ] Repeat step 6 for each node.

Verification
Verify that all nodes can communicate with the back-end network. This verification can be done from the
OneFS web administration interface or from the command-line interface.

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OneFS web administration interface
1. [ ] In the OneFS web administration interface, on the home page, verify that all the nodes are online
and working correctly. In the Status section, the nodes should have a Healthy (green) status.
2. [ ] Click Status > Events > Summary.
3. [ ] Verify that all the events have been cleared.

Command-line interface
1. [ ] Open an SSH connection on any node in the cluster and log on using the root account.
2. [ ] Run the following command for both int-a and int-b:
for i in {<start IP last octet>..<end IP last octet>}; do ping –c 1 a.b.c. ${i}; done

Where to go for support

Contact EMC Customer Services for assistance or any questions about Isilon products.

Online support https://support.emc.com/

Telephone support
Help with online support
United States: 800-782-4362 (1-800-SVC-4EMC)
Canada: 800-543-4782
Worldwide: +1-508-497-7901
For Isilon phone support, select the following options from the
phone menu:
1. Option 2: All Hardware Products
2. Option 1: All Hardware Products except AX.
Click here for additional worldwide access numbers.
For questions specific to EMC Online Support registration, access,
or site association, see: support@emc.com

Copyright, trademark, and patent statements

Isilon Systems respects the intellectual property of others.
© 2011 Isilon Systems, Inc. All rights reserved.
Isilon, Isilon Systems, OneFS, and SyncIQ are registered trademarks of Isilon Systems, Inc., Isilon IQ,
SmartConnect,
SnapshotIQ, TrueScale, Autobalance, FlexProtect, SmartCache, SmartPools, InsightIQ, "HOW
BREAKTHROUGHS BEGIN." and the Isilon logo are trademarks of Isilon. Other product and company
names mentioned are the trademarks of their respective owners.
U.S. Patent Numbers 7,146,524; 7,346,720; 7,386,675; 7,509,448; 7,509,524; 7,551,572; 7,590,652;
7,593,938. China Patent Number ZL 02816665.5. Other patents pending.
Due to ongoing product development, innovation, and revision, the information contained here is subject
to change without notice. Isilon will publish updates and revisions to this document as needed. The
systems documented herein are provided under End User License Agreements. Please refer to the
Agreements for details governing the use of Isilon IQ systems.

Dell Technologies Confidential Information version: 4.9.9.9

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General Information for Removing and Installing FRUs
This section describes precautions you must take and general procedures you must follow when
removing, installing, or storing field-replaceable units (FRUs). The procedures in this section apply to FRU
handling during hardware upgrades as well as during general replacement.
FRUs are designed to be powered up at all times. This means you can accomplish FRU replacements
and most hardware upgrades while the cabinet is powered up. To maintain proper airflow for cooling and
to ensure EMI compliance, make sure all front bezels, filler panels, and filler modules are reinstalled after
the FRU replacement or hardware upgrade is completed.

Avoiding Electrostatic Discharge (ESD) damage

When replacing or installing FRUs, you can inadvertently damage the sensitive electronic circuits in the
equipment by simply touching them. Electrostatic charge that has accumulated on your body discharges
through the circuits. If the air in the work area is very dry, running a humidifier in the work area helps
decrease the risk of ESD damage. You must use the following procedures to prevent damage to the
equipment, so read the following instructions carefully.
 Provide enough room to work on the equipment. Clear the work site of any unnecessary materials or
materials that naturally build up electrostatic charge, such as foam packaging, foam cups, cellophane
wrappers, and similar items.
 Do not remove replacement or upgrade FRUs from their antistatic packaging until you are ready to
install them.
 Gather the ESD kit and all other materials you will need before you service a component. Once
servicing begins, you should avoid moving away from the work site; otherwise, you may build up an
electrostatic charge.
 Use the ESD kit when handling any FRU.
If an emergency arises and the ESD kit is not available, follow the procedures in the section
Emergency procedures (without an ESD kit).
 Use the ESD wristband that is supplied with your system.
To use it, attach the clip of the ESD wristband (strap) to any bare (unpainted) metal on the cabinet
enclosure; then secure the wristband around your wrist with the metal button against your skin.

Emergency procedures (without an ESD kit)

In an emergency, when an ESD kit is not available, use the following procedures to reduce the possibility
of an electrostatic discharge by ensuring that your body and the subassembly are at the same
electrostatic potential.

IMPORTANT: These procedures are not a substitute for the use of an ESD kit. You should follow them
only in the event of an emergency.

 Before touching any FRU, touch a bare (unpainted) metal surface of the enclosure.
 Before removing any FRU from its antistatic bag, place one hand firmly on a bare metal surface of the
enclosure, and at the same time, pick up the FRU while it is still sealed in the antistatic bag. Once you
have done this, do not move around the room or contact other furnishings, personnel, or surfaces
until you have installed the FRU.
 When you remove a FRU from the antistatic bag, avoid touching any electronic components and
circuits on it.

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  If you must move around the room or touch other surfaces before installing a FRU, first place the
FRU back in the antistatic bag. When you are ready again to install the FRU, repeat these
procedures.

Removing, installing, or storing FRUs

Use the following precautions when you remove, handle, or store FRUs:
 Do not remove a FRU from the cabinet until you have the replacement available.
 Handle a FRU only when wearing a properly attached ESD wristband:
Attach the clip of the ESD wristband to the ESD bracket or to a bare metal portion of the FRU’s
enclosure.
Secure the wristband around your wrist with the metal button against your skin.
 Handle a FRU gently. A sudden jar, drop, or violent vibration can permanently damage some FRUs.
 The weight of some FRUs is not evenly distributed. To prevent personal injury or equipment damage
when removing, installing, or handling theses FRUs, use both hands and provide extra support at the
heavy end of the FRU.
 Never use excessive force to remove or install a FRU.
 Store a FRU in the antistatic bag and the specially designed shipping container in which you received
it. Use this special shipping container when you need to return the FRU.
 If you need to store a FRU for a short time, make sure the temperature of the location where you
store the FRU is within the limits specified by the FRU’s Technical Specifications.
 Disk modules are sensitive to the extreme temperatures sometimes encountered during shipping. We
recommend that you leave a new disk module in its shipping container and allow it to acclimate to the
installation site’s ambient temperature for at least four hours before operating the new module in the
system.
 When removing a disk module, pull the module part way out of the slot; then wait 30 seconds for the
drive to spin down before removing it.
 When installing multiple disks in a powered-up system, wait at least 6 seconds before sliding the
second and each subsequent disk into the system.
 Place a disk module on a soft, antistatic surface, such as an industry-standard antistatic foam pad or
the container used to ship the module. Never place a disk module directly on a hard surface.

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