CHAPTER 6

CHAPTER 6
NONVERBAL MESSAGES

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 Is a communication
without words

Message you send is

in some way received The greater your ability to
by one or more other send and receive nonverbal
people signals, the higher your
attraction, popularity and
psychosocial well-being are
Can lead to two likely to be
major benefits:
The greater your nonverbal
skill, the more successful
you’re likely to be in a wide
variety of interpersonal
communication
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BODY COMMUNICATION

FACIAL COMMUNICATION

EYE COMMUNICATION

TOUCH COMMUNICATION

PARALANGUAGE AND SILENCE

SPATIAL MESSAGES

ARTIFACTUAL COMMUNICATION

TEMPORAL COMMUNICATION
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 Body gestures

Body Appearance

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 Body gestures

The study of communication

through body movement,
identifies five types: emblems,
Useful classification in kinesics illustrators, affect displays,
regulators and adaptors

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 Body gestures

Affect
Emblems Illustrators
Displays

Regulators Adaptors

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 • Substitutes for words; they’re body
movements that have rather specific
Emblems verbal translations
• Nonverbal signs for “OK”, “Peace”,
“Come here”.

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 • Accompany and literally illustrate verbal
messages
• Make your communications more vivid and
Illustrators help to maintain your listener’s attention
• Help to clarify and intensify your verbal
messages
• “Let’s go up” and move your head.

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 • The movements of the face that convey
emotional meaning-the expressions that
Affect show anger and fear, happiness and
surprise, eagerness and fatigue
Displays • Facial expressions that give you a false
image and lead to people say, “you look
angry, whats wrong?”

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 • Monitor, maintain or control the
speaking of another individual
Regulators • E.g when you listen you will nod
your head, purse your lips.

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 Adaptors
• Satisfy some need and usually
occur without conscious awareness;
they’re unintentional movements
that usually go unnoticed.

Self- Alter- Object-

adaptors adaptors adaptors
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 Adaptors

Self-Adaptors Alter-Adaptors Object-Adaptors

• Usually satisfy a • The body • Movements that

physical need, movement you involve your
generally serving make in response manipulation of
to make you to your current some object. For
more interactions. For eg. clicking a
comfortable. For eg. moving closer ballpoint pen
eg. scratching to someone you
your head like

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 Body Appearance
• The body communicates even without
movement.
• For example: Other may form
impressions from your general body
build, height, weight
• Body reveals your race, through skin
color and tone
• General attractiveness is a part of body
communication which attractive people
have the advantage in any activity

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 Your face communicates; especially
signaling your emotions

It communicate the degree of pleasantness,

agreement, and sympathy a person feel;
the rest of the body doesn’t provide any
additional information

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 Facial
Management

Facial
Feedback

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 • Enable you to communicate your feelings to
achieve the effect you want
• For example: To hide certain emotions and
Facial to emphasize others
Management • Some of the techniques are intensify,
deintensify, neutralize, mask and stimulate
• Help you displays emotions in socially
acceptable ways

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 Intensify
Deintensify
Facial
Management Neutralize
Techniques Mask
Simulate

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 • When you express
emotions facially, a
feedback effect is observed
Facial • Facial feedback hypothesis:
Holds that your facial
Feedback expressions influence your
physiological arousal
• For example; smiling won’t
make you feel happier

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