Professional Documents
Culture Documents
Effective Oral Communication
Effective Oral Communication
PLAN
PRACTICE
PREPARE
PRESENTATI
PLAN:
why? (purpose)
who (audience, what is in it for me)?
what (what is the content outline)
when
where
how
PREPARE: search -> organise -> prepare aids
Introduction -10%
Body – 80%
gain attention
Must say first then good to say
What’s it in for me
Stories
Conclusion 10%
summary, move to action
PRESENTATION:
Power pose - expands
Content – clarity, know your audience, relevance, and structure the content.
Start confidently
Avoid jargons
Use story, quotes, anetodes, humour
Use we/ you
Involve the audience
Voice – volume, rate of speech, tone, pitch, information.
MEHRABIAN MODEL
55% - body language
38% - tone of voice – paralinguistic
7% - words
Rate of speech – 125wpm
BODY LANGUAGE
Facial expression
Eye contact
Gestures
Postures
Movement
Duchenne smile
4 TECHNIQUES TO OVERCOME FEAR
SYSTEMATIC desensitization( step by step)
COGNITIVE MODIFICATION (reconstructing thoughts)
VISUALISATION (imagining the steps and results)
PRACTICE
Overcome nervousness??
Well prepared for the first part
Relax – tongue twister, music, exercise