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1.

Consider the situation where the manager changed the time period required to receive free
food and drink from six to twelve hours of work. Try to apply each of the motivational
approaches to explain what happened. Which of the approaches offers the most appropriate
explanation? Why?
a. Expectancy theory of motivation: this theory of motivation the mangers of the pizza joint is
used to make sure expectancy, instrumentality and valence are all positive. In this scenario that
what the manger did was take something that all the employees expected and worked for, the
food, and since had disrupted their motivation which led to the downfall of their production for
the company.

b. Equity theory of motivation: With this motivation theory the workers will feel unfairly treated
and in return will work less hard. In the future the workers may quit their job or continuously
look for another opportunity while pushing the pizza job under the rug. The employees do not
feel like that they will receive the credit or outcome of benefits that they had received prior to the
changes by the management team.

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c. Goal-setting theory of motivation: This theory of motivation focuses on the process of
developing, negotiating, and formalizing performance targets. The goals that were set won’t be

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met as they could have been because the effects of the food regulation change has hindered their
drive to get things done for the company.

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2. Repeat question 1 for the situation in which the manager worked beside the employees for a
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time and then later returned to his office.
a. Expectancy theory of motivation: The expectations for the employees were set and the team
wouldn’t have worked as hard when the management team isn’t there due to the team not
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working as hard.
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b. Equity theory of motivation: This theory the team feel like the management team have not
been there when they should have been and feel less motivated due to feeling they are treated
unfairly.
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c. Goal-setting theory of motivation: The team will still have their set goals in place and know
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what they need to do to attain their goals that were set, even when management isn’t there.

3. Repeat question 1 for the situation as it exists at the end of the case.
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a. Expectancy theory of motivation: This theory is used to be positive to boost performance for
the company. However, the lie detector wasn’t really something that would be taken as a
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positive note. This would further hinder the company’s performance.

b. Equity theory of motivation: Furthermore, the employees will feel like they aren’t respected
due to the lie detector test and feeling like they are threatened to be termed.
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c. Goal-setting theory of motivation: This really isn’t a goal that anyone of the workers wants to
work towards. This would just cause an uproar of dissatisfaction between the workers and
management.

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4. Establish and justify a motivational program based on one or a combination of motivation
theories to deal with the situation as it exists at the end of the case.

Expectancy theory of motivation: this theory of motivation the mangers of the pizza joint is used
to make sure expectancy, instrumentality and valence are all positive. The motivational program
would be to move the required hours to work to get free food is lowered down to 5 hours worked
to make up for the disruption in the work motivation that initially took place.

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This study source was downloaded by 100000796834062 from CourseHero.com on 11-14-2021 08:53:27 GMT -06:00

https://www.coursehero.com/file/30730214/Unit-2-Case-Assessmentdocx/
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