MN006473A01 005 LACR Learning Catalog

MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION
LATIN AMERICA EDITION | MAY 2021

WELCOME
Day in, and day out, governments and
businesses around the world rely on
effortless and reliable communication.
Our customers call it their lifeline. To help
businesses operate without interruption
and to safeguard communities,
workplaces, and ultimately, each one of
us, we are determined to help keep the
lifeline unbreakable.
With Motorola Solutions, Inc. Education

Services, we help your two biggest
lifeline investments - your personnel and
your technology infrastructure - work
together efficiently to maximize the value
of your communication technologies.
Whether your organization is new to our

latest innovations or has years of
experience with us, our Education
Services team helps expand your
personnel’s skills and knowledge for the
full application of your technology
investment.
Starting with professionally developed,

real-world application and content, we
always design your training with the
learner in mind. Our experienced
instructors average 20+ years in the
communications industry and specialize
in Motorola Solutions technologies and
services. Immersive, hands-on
experiences, expert lab environments, or
online learning ensure we meet your
learners with the right kind of learning at
the right times.
Whether training is delivered virtually, at

your location or in our state-of the-art
facilities, we can help ensure that your
personnel know how to amplify your
investment, maximize operational
efficiency, and ensure an unbreakable
lifeline.
We look forward to working with you.
2
TABLE OF CONTENTS
EDUCATION SERVICES LEARNING EXPERIENCE PORTAL TRAINING PORTFOLIO
INTRODUCTION................................... 4 LXP INTRODUCTION...........................11 TWO-WAY COMMUNICATIONS
EDUCATION PACKAGES...................... 5 ACCESSING THE LXP........................ 12 FOUNDATIONAL COURSES.............. 14
TAILORED TRAINING: ASTRO® P25

ANALYSIS AND CONSULTATION HELPFUL INFORMATION INFRASTRUCTURE............................. 21
SERVICES.............................................. 7
PAYMENTS......................................... 13 DIMETRA™ SYSTEMS......................33
QUALITY ASSURANCE:
THE TPMA FRAMEWORK.................. 8 HELP DESK CONTACTS..................... 13 SUBSCRIBERS....................................49
OPERATOR TRAINING......................... 9 POLICIES AND REQUIREMENTS �� 13 MOTOTRBO™ INFRASTRUCTURE

AND SUBSCRIBERS...........................54
PRIVA TE BROADBAND.................... 61
CYBERSECURITY.................................65
3
GENERAL INFORMATION
For information on prerequisites and to register for courses visit the LXP at: For general information contact the Latin America Education Services Help Desk at:
LEARNING.MOTOROLASOLUTIONS.COM training.lacr@motorolasolutions.com
INTRODUCTION TO MOTOROLA
SOLUTIONS EDUCATION SERVICES
WorldWide Education team up with you
in the successful implementation,
maintenance, and use of your
communication system. We blend our
passion for learning and innovation to
deliver comprehensive training
strategies, targeted to ensure
technicians, administrators, supervisors,
and operators find in us a trusted and
effective learning partner.
Our range of services is designed to

ensure you find the right learning support
your organization’s unique characteristics
demand. From Education Packages,
offering a selection of essential training
activities, to Learning Subscriptions
(coming soon!) with unlimited access to
technology-specific content, or the most
personalized service: a Training Need
Analysis service followed by a tailored
training plan, specifically designed to
meet the results you want to achieve.
Our services not only respond to

businesses and organizations’ needs, but
also to limitations uncertain times may
bring. Our learning technology allows us
to provide remote instructor-led training,
so your personnel can attend our
sessions from anywhere in the region.
Browse this Catalog to learn more about

each of these services and their benefits,
and also discover a selection of our
extensive training portfolio. If you have
any questions, contact your Motorola
representative.
4 Motorola Solutions - Product and System Technical Training Course Catalog | Latin America | 2021
GENERAL INFORMATION
EDUCATION PACKAGES
Motorola Solutions Education Packages have been built by our technical education experts, to provide you a simpler way to select the right learning activities
from our extensive training portfolio. These packages are all designed considering four vital aspects:
• Your Motorola Solutions Infrastructure & Devices

• The Level of Support provided by Motorola Solutions
• The tasks undertaken by your team, and
• The roles of the professionals in charge of those tasks
Behind these packages there are Education Services professionals whose aim is to fully prepare your team to achieve desired organizational efficiency and
outcomes by ensuring that they have the knowledge, skill and competency needed to effectively interact with your Motorola Solutions technology investment.
If you wish to customize your Motorola Solutions training strategy, ask our Professional Education Services team to analyze your specific technical and end user
training needs and gaps. Please work with your Motorola Solutions account representative to request this professional service.
Let Motorola Solutions Education Services help you ensure that your organization provides effortless and reliable communications, and keep your lifeline
stronger than ever!
ASTRO®
COMPLEMENT EDUCATION SUPPLEMENT EDUCATION SUPPORT EDUCATION
INFRASTRUCTURE PACKAGE PACKAGE PACKAGE
EDUCATION Prepare your team to operate your Prepare your team to operate and Prepare your team to operate,
PACKAGES ASTRO® Solution, achieving optimal administer your ASTRO® Solution, administer, and maintain your ASTRO®
organizational efficiency. achieving optimal organizational Solution, achieving optimal
efficiency. organizational efficiency.
TOPICS TOPICS TOPICS

System Overview, Upgrade Differences, System Overview, Administration, System Overview, Core, RF-Subsystems,
MyView Portal, Device End User Best Secure Communications, Upgrade Transport, Administration, Dispatch,
Practices, Dispatch End User Best Differences, MyView Portal, Device End Secure Communications, Security Patch
Practices User Best Practices, Dispatch End User Management, Device End User Best
Best Practices Practices, Dispatch End User Best
Practices
ASTRO® DEVICES
COMPLEMENT EDUCATION SUPPLEMENT EDUCATION SUPPORT EDUCATION
EDUCATION PACKAGE PACKAGE PACKAGE
PACKAGES Prepare your team to operate your Prepare your team to operate and Prepare your team to operate,
APX™ devices. administer your APX™ devices. administer, and maintain your APX™
devices.
TOPICS TOPICS TOPICS

Device Overview, My View Portal, Device Overview, Programming and Device Overview, Programming and
Device End User Best Practices Radio Management, Device End User Radio Management, Radio
Best Practices Maintenance, Device End User Best
Practices
Talk with your Motorola Solutions contact for a quote, or email us at training.lacr@motorolasolutions.com for more information on how to sign your team up for
one of our Education Services Packages.
Motorola Solutions - Product and System Technical Training Course Catalog | Latin America | 2021 5
GENERAL INFORMATION
SAMPLE PACKAGES
ASTRO® INFRASTRUCTURE APX DEVICE
SUPPLEMENT EDUCATION PACKAGE SUPPORT EDUCATION PACKAGE
This Education Package aligns with the Infrastructure ADVANCED Services This Education Package aligns with the APX Device ESSENTIAL Services
Package Package
ASTRO® 25 SYSTEM OVERVIEW APX QUICK START
MY VIEW PORTAL OVERVIEW APX RADIO MANAGEMENT OVERVIEW
ASTRO® FEATURES AND FUNCTIONALITY

APX CPS PROGRAMMING & TEMPLATE BUILDING
APX CPS
ASTRO®
PROGRAMMING
25 SYSTEM&FLEETMAPPING
TEMPLATE BUILDING APX RADIO MANAGEMENT WORKSHOP
ASTRO® 25 IV&D RADIO SYSTEM ADMINISTRATOR

APX TECHNICAL SUBSCRIBER ACADEMY
MCC 7000 SERIES MANAGEMENT
RADIO END USER TRAIN-THE-TRAINER

CONSOLE ADMINISTRATOR
& DISPATCH END USER TRAINING
RADIO END USER TRAIN-THE-TRAINER
WAVE™ ADMINISTRATION & END USER
IMW OPERATIONS AND ADMINISTRATION
RADIO AUTHENTICATION
LEGEND:
EXECUTIVE OVERVIEW – Foundation
– Administration
– Maintenance
ASTRO® 25 IV&D SECURE COMMUNICATIONS – Device & Console Best Practices
– Optional
Talk with your Motorola Solutions contact for a quote, or email us at training.lacr@motorolasolutions.com for more information on how to sign your team up for
one of our Education Services Packages.
GENERAL INFORMATION
TAILORED TRAINING:
ANALYSIS AND CONSULTATION SERVICES
The variety of services we offer reflects our Our training consultants and technology experts The outcome of that analysis will be a tailored
desire to make sure all our customers find the will complete a thorough analysis of your learning proposal, designed just for you and your
right training option for them. For those who infrastructure and the results your organization particular circumstances and preferences. It will
demand fully personalized training support, and pursues, the challenges your team faces, the also be the route map for our instructors, and the
acknowledge the value consulting with experts performance they aim to achieve, and the new point of reference for evaluations of learning,
brings, we are looking forward to partnering with capabilities they need to acquire. results, or expectations.
you in the design, implementation, and evaluation
of your product and solutions technical training
strategy.
TRAINING OPTIONS
In this catalog, you will find a selection of the more than 500 training resources that form our training portfolio, and a variety of learning methodologies.
Choosing the most suitable training delivery method depends on multiple factors, as organizational goals, learning objectives, or circumstances out of our
control limiting our choices. Regardless of what those circumstances are, our purpose is to make sure you always find in our training offer a valid alternative to
keep your personnel abreast.
LIVE TRAINING SELF-PACED TRAINING

It consists of scheduled sessions delivered The same instructors also deliver training in It allows your team to gain foundational
either remotely or in a conventional classroom, traditional training facilities, and during those knowledge on a variety of topics using their
but always led by a technical instructor. face-to-face sessions, they specially focus on computer and at their own schedule. There are
hands-on training, allowing learners to immerse two main types of self-paced training:
In Motorola Solutions remote live training, the themselves in the subject, and practice in a safe
benefits of instructor-led sessions are moved to • Online training: one single module, with
environment.
a virtual environment; thanks to the distance defined objectives and estimated duration.
learning technologies we use and our remote Whether you are interested in one of these • Blended learning/Microlearning: online
labs, learners and instructors interact and methods or a combination of them, either if our collection of resources, grouped into related
collaborate in real time. Live discussions, off-the-shelf courses meet your needs or you topics.
demonstrations, and online activities happen in need them customized to suit your requirements,
these remote sessions. contact us now to start working together on
your training strategy.
UNDERSTANDING THE ICONS
LIVE TRAINING SELF-PACED TRAINING EXAM

VIRTUAL / FACE-TO-FACE TUTOR-LED TRAINING ONLINE / BLENDED LEARNING /
MICROLEARNING
Where to start? Our training paths will let you know the starting point and milestones of your development, so you can make sure you acquire the right
knowledge to make the most of each step of your learning process.
GENERAL INFORMATION
QUALITY ASSURANCE:
THE TPMA FRAMEWORK
MOTOROLA SOLUTIONS WORLDWIDE Monitoring & Assessment (TPMA) framework in instructor development and ultimately leads to a
EDUCATION COMMITS TO our organization. Our internal instructors are happy customer experience.
EXCELLENCE IN INSTRUCTOR-LED held to the highest level of training standards
outlined within the Learning & Performance LPI ensures the quality of the instructors’
TRAINING
Institute (LPI). The TPMA certificate is widely- training delivery is maintained and meets the
For 45+ years, our instructors continue to be
recognized and accepted as the premiere highest quality standards, provides expert
laser-focused on your two lifeline investments -
institute for learning, assessing and feedback on their performance and promotes
your personnel and your technology
benchmarking trainer progress. the development of their facilitator skills.
infrastructure. Our mission is to work together
efficiently to maximize the value of your Visit us at learning.motorolasolutions.com to
Anywhere in the world, those who hold a TPMA
communication technologies. register for our training courses.
certificate demonstrate that they have reached
Motorola Solutions is aware of the impact or exceeded the highest standards demanded
within the industry.
ACHIEVING OPTIMAL PERFORMANCE
training experiences have on your team and
MATTERS TO US
your organization. When it comes to supporting
• We focus on the needs of the learner, not
the success of your employees and your
WHY DO TPMA CERTIFICATIONS the trainer
technology infrastructure, we seek to
continually deliver exceptional training to you. MATTER? • The personalized approach and structured
Adopting TPMA standards is essential to meet
consistency of standardized-requirements
For over 10 years, we have built and industry trends and leading industry best
help win business
implemented the Training Performance practices to meet user needs, enhance
“The instructor did an outstanding job. Truly a

professional and extremely knowledgeable.
Never rushed and always listened. Provided “Excellent coach. Direct, precise, detailed.
feedback to all questions and allowed students Explain everything in the right way. Honestly, the
to participate at their own level of expertise and best coach I have ever had. They do not skip
speed.” anything, explain everything in detail. My
knowledge after this training is much better.
“The Instructor was extremely helpful during the During the entire training, he was fully committed
training. He has an excellent way of teaching and to us.” “One of the best instructors I had. Speaks clearly,
was very attentive to the students when asked responsive to the students; actions and very good
questions. I liked that he went over each and at making the students stay alert and attentive.”
“The best teacher I have ever had in any previous
every field of CPS. Excellent Instructor! I would
training courses. Very challenging and interactive
recommend to anyone!”
teaching helping me to understand the system
from the bottom to top with a lot of additional
slides from the teacher with extremely good and “Amazing training, very glad to join it. Amazing
clear explanations in the system networking for trainer, very vibrant, very knowledgeable trainer.
“The instructor showed outstanding skills to Looking forward to more training with him. Good
combine theory, practice, actual cases and deeper understanding.”
trainer from a good company.”
hands-on training. Great training.”
“Exceptional course, no words to explain the

instructor’s commitment and professionalism.
Vast experience, humbleness, patience and
amazing teaching skills. A different and positive
class.”
OPERATOR
TRAINING
THE SUCCESSFUL
IMPLEMENTATION OF YOUR
COMMUNICATIONS SYSTEM
DEPENDS ON ITS CONFIDENT
USERS.
Users of your mobile and portable

radios require training on their units
to understand its basic operation,
features and functions.
Dispatchers of your consoles require

training to understand basic
operation, features and functions;
management personnel require
training on the Motorola Solutions
applications.
9
GENERAL INFORMATION
TRAIN THE TRAINER OPERATOR TRAINING

With this option, Motorola Solutions trains people you With this option, the users within your organisation
have identified as qualified instructors so that they in are trained by a Motorola Solutions instructor. These
turn can train each individual user in your classes are typically done on site using your
organisation. These classes are typically done on site equipment. The interactive End-user toolkit (iEUTK)
using your equipment. The interactive End-user toolkit and/or tailored end user materials support this
(iEUTK) and/or tailored end user materials can be training option.
utilised.
CONSOLES TRAINING COURSES FOR CONSOLE PRODUCTS
AUDIENCE These courses provide operators and supervisors with
This course is geared for customers who have an an introduction to the basic operation, administration • MCC 7000 Series Dispatch Console Administrator
experienced, dedicated training staff in their and feature functionality of the Console Systems. Training
organisation. This course concentrates on specific Through facilitation and hands-on practice, users learn • MCC 7000 Series Dispatch Console Operator
product features and how it relates to the training to perform tasks that are associated with their Training
process. organisation’s particular system. • MCD 5000 Operator Training
COURSE OVERVIEW • Overview of console configuration

This course provides the customer’s identified • Console dispatcher and supervisor operation
training personnel knowledge and practice applying • Alias Management
training techniques that will enable them to • Messaging
successfully train their students. Trainers will use
simulation, facilitation and hands-on activities to
facilitate learning events supported by tailored
SUBSCRIBER TRAINING COURSES FOR MOBILES & PORTABLES
These courses provide radio users with an
training materials and job aides. Students will become • DIMETRA™ Series
introduction to their radios, a review of their radio’s
proficient in discussing common tasks associated with
basic functionality by means of job aides tailored to • APX™ Series
the operation of the customer’s radios and consoles
exactly how they use their radios. Through facilitation • MOTOTRBO™ Series
as identified by the customer’s needs analysis.
and hands-on practice, users learn to perform
Note: This course is presented as customer
common tasks associated with their radio
specific and will cover pertinent information on
configuration.
customer equipment.
• Overview of radio configuration
REQUISITE KNOWLEDGE
• General radio operations
Previous training experience and radio system
knowledge is a must.
TO REQUEST FIELD TRAINING, PLEASE CONTACT YOUR ACCOUNT MANAGER.

Note: The interactive End-user toolkit (iEUTK) is not sold as a standalone product but included with our instructor-led, Train The Trainer or Operator
Training.
GENERAL INFORMATION
LEARNING EXPERIENCE PORTAL

AN INTERACTIVE PLATFORM… DESIGNED FOR YOU! THE LXP IS YOUR VALUABLE RESOURCE TO SEE THE
LATEST COURSES, DESCRIPTIONS, REQUIREMENTS, DATES AND LOCATIONS.
Use the search box and filters

feature to quickly and easily search
for training or documentation.
View your history and upcoming

training on your personalized
dashboard.
Receive reminder notifications of

upcoming training or changes to
your training.
Easily locate and download

documents plus stay up-to-date
with training news and
announcements.
GENERAL INFORMATION
HOW TO ACCESS THE LEARNING EXPERIENCE PORTAL

If you are a Motorola Solutions Customer who already has a Motorola Solutions Login ID, you can go to the “Enroll in a course” section for further
instructions.
SET UP A NEW USER ACCOUNT AND PASSWORD
• Visit: https://learning.
motorolasolutions.com
• Click “Register”
• Fill Out all the required
information on the form; preferably,
use a company email address during
the registration process. If you are a
MSI Customer with an established
10-digit Motorola Customer Account
Number, please enter your Company
Name in the form.
• Click “Submit”
• You will receive a confirmation of
your submission
• You will next receive further
information to activate your account
(Up to 5 business days)
TO ENROLL IN A COURSE
(ONCE YOU HAVE AN LXP ACCOUNT)
• Log in to the LXP: https://
learning.motorolasolutions.com
• Click on “LOG IN”
• Enter your Log In ID and
Password and Click “LOG IN”
• If you have forgotten your Log In
or Password click on “Forgot Log In
ID” or “Forgot Password”
• Find a training course by clicking
“Browse Training” at the top of the
screen Or use “Search Catalog” at
the top of the screen
GENERAL INFORMATION
HELPFUL INFORMATION
FOR QUESTIONS AND HOW TO MAKE PAYMENTS WHEN ENROLLING IN A COURSE
ASSISTANCE HOW TO MAKE PAYMENTS WHEN If prepayment is required to secure your
The LXP Helpdesk is available for you REGISTERING registration, it must be received by Motorola
Monday – Friday from 8:00 am - 6:00 pm (U.S. EST) For your convenience we accept the following Solutions 30 days prior to your attendance.
on the phone numbers listed on the table below. methods of payment: Contact the help desk above for assistance with
Attention is available in Spanish, Portuguese and • Credit Card payments and P.O. specifications.
English. • Purchase Order All pricing listed is US dollars.
You may also email our LXP Helpdesk at:
training.lacr@motorolasolutions.com Note: Invoices are available only when using Purchase Orders.
CONTACT MOTOROLA SOLUTIONS LEARNING HELPDESK

LATIN AMERICA PHONE NUMBERS
ARGENTINA 0800-333-3708 SPANISH DID 3127255372
BRAZIL 0800-892-4264 PORTUGUESE DID 3127255373
CHILE 123-0020-2126 CARIBBEAN DID 3127255368
COLOMBIA 01-800-710-2285
For assistance you can also dial one of the above direct phone lines
COSTA RICA 0800-013-1450 according to your language of preference:
MEXICO 001-855-241-8253
For assistance specific for partner accounts please contact us at:
PANAMA 001-800-205-3867 partners.lacr@motorolasolutions.com
PERU 0800-55760
VENEZUELA 0800-100-9332
POLICIES AND REQUIREMENTS

CANCELLATION AND RESCHEDULING PROFESSIONALISM TRAINING CONTENT AND STRATEGY
BY THE STUDENT Students are expected to maintain professional DISCLAIMER
Customer cancellation or rescheduling made conduct and dress at all times. Class dress is All of Motorola Solutions training classes are
less than 30 days prior to the class start date casual, but smart. designed to support and align with the Motorola
will be subject to the full course tuition. Solutions Service strategy for each product. This
LAPTOP REQUIREMENTS strategy may include a combination of (but not
CANCELLATION AND RESCHEDULING All our classes require students to bring their limited to) processes, procedures,
BY MOTOROLA SOLUTIONS laptops to the classroom so that they may recommendations, and instructor experiential
Motorola Solutions reserves the right to change utilise an electronic copy of the class material. advice which may involve repair, replacement,
or cancel classes up to 10 business days prior to Please review your enrolment confirmation and or recovery of hardware, software, or
the class start date. You will be notified at that email for specific requirements for your class. firmware of Motorola Solutions products. The
time of such change or cancellation. repair, replacement, or recovery of these products
may vary from product to product. Motorola
Solutions reserves the right to change the
structure and content of all courses at any time.
FOUNDATIONAL
COURSES
BASIC RF (RDS0002) 17
BASIC RADIO (RDS0004) 17
BASIC NETWORKING (RDS0003) 17
RF FOR RADIO PROFESSIONALS (RDS2012) 18
SPECTRUM FREQUENCIES SYSTEMS (RDS1037) 18
COMMUNICATION SYSTEMS CONCEPTS (NST021) 18
NETWORKING ESSENTIALS IN MOTOROLA SOLUTIONS COMMUNICATIONS 19

EQUIPMENT (NST762)
SITE INSTALLATION PRACTICES WORKSHOP R56 (NST925) 19
BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – TECHNICIAN (ACT100E) 19
BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – SYSTEM ADMINISTRATOR 20

(ACT101E)
ASTRO® 25 SYSTEMS APPLIED NETWORKING (AST4104) 20
14
RADIO SOLUTIONS FOUNDATIONAL
RF FUNDAMENTALS
RF BASICS / RADIO SYSTEM BASICS
BASIC RF
2 HRS RDS0002
BASIC RADIO
4 HRS RDS0004
COMMUNICATION
SYSTEMS CONCEPTS
5 DAYS NST021
CURRICULUM COMPLETE
PARTICIPANT HAS RF KNOWLEDGE REQUIRED FOR ADVANCING TO MORE COMPLEX TECHNICAL TRAINING COURSES.
IP/NETWORKING FUNDAMENTALS
BASIC NETWORKING
1 HR RDS0003
NETWORKING ESSENTIALS
IN M
OTOROLA SOLUTIONS
COMMUNICATIONS SYSTEM
5 DAYS NST762
CHOOSE ONE OF THE FOLLOWING COURSES BELOW ACCORDING TO YOUR SOLUTION SYSTEM
ASTRO® 25 SYSTEM
ASTRO® 25 SYSTEMS
APPLIED NETWORKING
5 DAYS AST4104
CURRICULUM COMPLETE
PARTICIPANT HAS IP PROTOCOLS AND NETWORKING SKILLS TO USE MOTOROLA SOLUTIONS SYSTEMS REQUIRING
ADVANCED TECHNICAL TRAINING.
CLICK HERE TO GO TO CLICK HERE TO GO TO

PAGE 21 FOR MORE PAGE 54 FOR MORE
DETAILS ON ASTRO® 25 DETAILS ON MOTOTRBO™
BASIC RF BASIC RADIO BASIC NETWORKING
2 HRS RDS0002 4 HRS RDS0004 1 HR RDS0003
COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW

This course emphasizes the concepts behind RF The purpose of this course is to provide the student This course provides a detailed description of the
Systems theory and operation. Topics include basic with the basic, foundational land mobile two-way fundamentals of system networking. Topics include
radio transmitters and receivers, RF propagation, radio knowledge required when working with the OSI seven layer model, bridges and switches, IP
modulation, antenna systems, transmission lines and Motorola Solutions. This course is ideal for all people and routing, applications and security.
data-communications. who sell or service land mobile two-way radios.
TARGET AUDIENCE
TARGET AUDIENCE TARGET AUDIENCE Engineers who need to understand the essentials of
Technical staff who need to understand Individuals who need a foundational overview of two- system networking.
communication systems concepts. way radios.
COURSE OBJECTIVES
COURSE OBJECTIVES COURSE OBJECTIVES After completing this course, the student will be able
After completing this course, the student will be able After completing this course, the student will be able to:
to: to: • Identify the elements and interconnectivity of a
• Describe electrical principles, including direct and • Define what a two-way radio is. basic network
alternating current. • Describe two-way radio components. • Define the OSI and TCP/IP Models
• Describe the basic structure of radio transmitters • Describe communication types. • Define the advantages of different Network Layout
and receivers. Options
• List and describe ways of expanding coverage.
• Describe the operation of the antenna system. • List the Physical and Data-Link Layers of the OSI
• Describe analog and digital solutions.
• Identify different types of transmission media. and TCP/IP Models
• Describe how transmit and receive processes work
• Describe RF propagation and understand system in conventional and trunked two-way radio. • Define the Network and Transport Layers of the
gains in a link budget. OSI and TCP/IP Models
• Define system scalability.
• Identify the Service Layers within the OSI and TCP/
• Identify the considerations to implementing a two- IP Model
REQUISITE KNOWLEDGE way radio.
None • Define the concept of Network Security.
• List the characteristics of single-site, single-zone
and multi-zone systems. • Identify standards organizations
PREREQUISITES • Explain the concept of two-way radio security.
None REQUISITE KNOWLEDGE
• Describe the open standards for the following
technologies: APCO P25, TETRA and DMR. None
PREREQUISITES
REQUISITE KNOWLEDGE
None
Completion of the following course(s) or equivalent
experience:
• RDS0002 Basic RF
PREREQUISITES
None
RF FOR RADIO SPECTRUM FREQUENCIES COMMUNICATION

PROFESSIONALS SYSTEMS SYSTEMS CONCEPTS
3 HRS RDS2012 5 DAYS RDS1037 5 DAYS NST021

This course emphasizes the concepts behind RF This course shows the students the functioning and This course emphasizes the concepts behind RF
Systems theory and operation. Topics include basic adjustment of Combiners, Duplexers and Antennas. In Systems theory and operation. Major topics covered
radio transmitters and receivers, RF propagation, addition to amplifiers operating theories and Top include:
modulation, antenna systems, transmission lines and Multi couplers, reception systems sensitivity, • RF System Operation, including talkaround,
data-communications. Spectrum Analyzer. It will also be shown how to build repeater operation, and types of signaling used in
up the major types of RF connectors. RF Systems
TARGET AUDIENCE • A basic walkthrough of building a communication
Technical staff, who need to understand system from Simplex, to Half Duplex, Voting
TARGET AUDIENCE
Communication Systems Concepts including basic Systems, and Simulcast is done, emphasizing the
Maintenance Technicians/Engineers
radio, RF propagation, modulation, antenna systems, improvements in communication obtained with
transmission lines and data-communications. each step.
COURSE OBJECTIVES • Trunking Operation, including Smartzone operation
On completion of this course delegates will be able
COURSE OBJECTIVES • Types of modulation used in RF System operation,
to:
By the end of the course, you will be able to: including ASTRO®
• Set combiners and duplexers
• Describe basic circuit-related phenomena and • Radio frequency path including the antenna and
elements • Know what type of antenna to use for the system transmission line
• Describe the filtering process and types of RF • Adjust the receiving system in relation to noise and • Decibels and their uses on the job
filters signal to manufacture the connectors properly
• RF Propagation/RF Interference
• Describe and compare digital modulation schemes • Basic Troubleshooting practices from the system
• List common frequency spectrum bands and REQUISITE KNOWLEDGE perspective
describe their common uses Knowledge on basic electronic concepts
• Describe the transmission line theory TARGET AUDIENCE
• Provide the rules for cable selection, routing and PREREQUISITES Individuals who are interested in the operational
None concepts driving modern communication systems.
installation
• List advanced RF hardware filters, and provide COURSE OBJECTIVES
their descriptions
Upon completing this course, the student will be able
• Discuss RF performance issues to:
• List and describe transmitter performance • Define terms commonly used in two--way
parameters communication systems
• List and describe receiver performance parameters • Effectively use two--way radio communication
• List and describe common test equipment systems knowledge to troubleshoot typical two-
• Describe the RF troubleshooting process way communication radio systems
• Develop requirements for a two--way radio system
by establishing programming and protocol
REQUISITE KNOWLEDGE requirements as requested
• Improve skills in the interpretation of typical two--
experience:
way radio checks of the receiver, transmitter and
• RDS0002 RF Basics
the antenna system to troubleshoot a two-way
radio communication system
PREREQUISITES • Use decibels to interpret the radio frequency path
None and antenna system to describe expected radio
communication system performance and
troubleshooting
REQUISITE KNOWLEDGE
• Knowledge of basic electronics
• Experience using standard communication test
equipment
PREREQUISITES
None
NETWORKING ESSENTIALS SITE INSTALLATION BRIDGING THE KNOWLEDGE

IN MOTOROLA SOLUTIONS PRACTICES WORKSHOP R56 GAP FOR ASTRO® 25 –
COMMUNICATIONS TECHNICIAN
EQUIPMENT
5 DAYS NST762 4 DAYS NST925 4 HRS ACT100E

The Networking Essentials in Motorola Solutions The Site Installation Practices Workshop (R56) course This course is designed to bring Technicians from
Communications Equipment course provides the is designed to present the standards and guidelines different technical backgrounds and experience levels
technician with the essential elements of networking for installing a Motorola Solutions communication to a common starting point for the ASTRO® 25
required for the installation and maintenance of most system. Participants will understand how a properly curriculum. This course provides information from the
Motorola Solutions communications systems. The installed system can help to ensure a safe and basic concepts of radio communication systems and
course includes ample hands-on and basic efficient communications system, reducing system computer networking features, through the evolution
troubleshooting on network elements. down time. that led to the ASTRO® 25 trunking system’s
architecture.
TARGET AUDIENCE TARGET AUDIENCE
System Technicians Technicians who need an introduction to the R56 TARGET AUDIENCE
processes. This course is intended for System Technicians, and
other ASTRO® 25 system users who are new to
COURSE OBJECTIVES
COURSE OBJECTIVES trunked radio systems. Also those with experience in
After completing this course, the student will be able
After completing this course, the student will be able non-IP-based radio systems like SmartNet and
to:
to: SmartZone.
• Recall basic network terminology
• List the purposes of grounding and evaluate their
• Compare basic configuration types, both logical
and physical
importance in terms of personal safety and effective COURSE OBJECTIVES
system installation and protection After completing this course, the student will be able
• Describe the basic OSI (Open System Interconnect)
• Apply principles of basic electronics to the to:
model compared with the TCP/IP model
installation standards found in the R56 manual • Explain the different radio system concepts as
• Construct a basic LAN with a Windows Server applied to conventional and trunked systems
• Determine how an effectively installed ground
Domain Controller and workstations
system provides protection for a communication • Compare analog radio communication signaling to
• Examine the interaction between the routers system from a lightning strike or electrical ASTRO® 25 radio communications signaling
through their configurations anomalies • Identify different communication concepts using
• Use common network commands to simulate • List the minimum requirements and specifications representative block diagrams of the respective
traffic and validate connectivity and routing for the external and internal ground system systems
• List the minimum requirements and specifications • Compare radio system communication concepts
REQUISITE KNOWLEDGE for installation equipment, cables and using representative block diagrams of the
• An understanding of basic Motorola documentation for a reliable communication system respective systems
Communications Systems installation • Compare how voice and data, information flow
• Basic familiarization with computer operating • Investigate sources for possible solutions to various through different radio communication system types
systems installation scenarios and how the signaling information controls that
• Completion of Basic Networking course (RDS0003) flow of information
or equivalent experience • Describe the features of each radio communication
REQUISITE KNOWLEDGE
system in terms of advantages and disadvantages
Graduate of a basic electronics course
PREREQUISITES
None PREREQUISITES REQUISITE KNOWLEDGE
None None
PREREQUISITES
None
BRIDGING THE KNOWLEDGE ASTRO® 25 SYSTEMS

GAP FOR ASTRO® 25 – APPLIED NETWORKING
SYSTEM ADMINISTRATOR
4 HRS ACT101E 5 DAYS AST4104
COURSE OVERVIEW COURSE OVERVIEW

This course is designed to bring Administrators from The ASTRO® 25 Systems Applied Networking course
different technical backgrounds and experience levels provides technicians with the necessary networking
to a common starting point for the ASTRO® 25 information required for understanding the network
curriculum. This course provides five modules from components installed in modern Motorola
the basic concepts of radio communication systems communications systems. The course includes
and computer networking features, through the familiarization with basic networking concepts, and
evolution that led to the ASTRO® 25 trunking the networking components deployed in the ASTRO®
system’s architecture. 25 System.

System Administrators who are new to trunked radio Technical System Managers and Technicians
systems. Also those with experience in non-IP-based
radio systems like SmartNet and SmartZone. COURSE OBJECTIVES
COURSE OBJECTIVES to:
After completing this course, the student will be able • Define basic IP network concepts, hardware and
to: protocols.
• Identify different communication concepts using • Describe the LAN topologies for the ASTRO® 25
representative block diagrams of the respective system.
systems • Describe the WAN topologies for the ASTRO® 25
• Compare radio system communication concepts system.
using representative block diagrams of the • Identify the current and legacy network
respective systems components such as switches and routers.
• Compare how voice and data information flows • Perform backup, restore, and recovery procedures
through different radio communication system of routers and LAN switches.
types, and how the signaling information controls
that flow of information • Analyze basic IP network connectivity and
addressing.
• Describe the features of each radio communication
system in terms of advantages and disadvantages • Define ASTRO® 25 Master Site VLAN/VRRP
operation.
• Explain the Trunked Radio System Concepts
• Define ASTRO® 25 Network Transport Subsystem.
• Describe the various ASTRO® 25 Network
REQUISITE KNOWLEDGE
Management applications.
None
• Identify network security components and concepts
in an ASTRO® 25 system.
PREREQUISITES
None • Diagram SNMP deployment throughout the system.
REQUISITE KNOWLEDGE
experience:
• NST762 Networking Essentials in Motorola
Communications Systems
PREREQUISITES
None
ASTRO® 25 IV&D
SYSTEM COURSES
ASTRO® 25 IV&D SYSTEM OVERVIEW (AST1038) 27
ASTRO® 25 IV&D RADIO SYSTEM ADMINISTRATOR WORKSHOP (AST4102) 27
ASTRO® 25 IV&D WITH M CORE WORKSHOP (AST4103) 27
ASTRO® 25 IV&D M CORE SYSTEM OVERVIEW (AST1067) 28
ASTRO® 25 IV&D SECURE COMMUNICATIONS WORKSHOP (AST4207) 28
ASTRO® 25 IV&D GTR 8000 REPEATER SITE WORKSHOP (AST4208) 28
STANDALONE GTR8000 CONVENTIONAL BASE RADIO (AST2006) 29
ASTRO® 25 IV&D CONVENTIONAL CORE WITH CONFIGURATION MANAGER 29

WORKSHOP (AST4410)
ASTRO® 25 IV&D CONVENTIONAL RF SITE WORKSHOP (AST4440) 29
ASTRO® 25 IV&D DYNAMIC SYSTEM RESILIENCE (ACS715023) 30
ASTRO® 25 SYSTEMS FLEETMAPPING (RDS1017V) 30
NEW FEATURES FOR ASTRO® 25 RELEASE 7.17 (AST1068) 30
NEW FEATURES FOR ASTRO® 25 RELEASE 7.17.2 (AST0058) 31
NEW FEATURES FOR ASTRO® 25 RELEASE 7.17.3 (AST0061) 31
NEW FEATURES FOR ASTRO® 25 2019.2 (AST0081) 31
ASTRO® 25 IV&D INTRODUCTION TO RADIO SYSTEM MANAGEMENT 32

APPLICATIONS (AST1074)
21
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS
ASTRO® 25 IV&D RADIO SYSTEM ADMINISTRATOR
M CORE L CORE
ASTRO® 25 IV&D SYSTEM

OVERVIEW
2.5 HRS AST1038
ASTRO® 25 IV&D
RADIO SYSTEM
ADMINISTRATOR
WORKSHOP
4.5 DAYS AST4102
RECOMMENDED CURRICULUM IS COMPLETE

PARTICIPANT SHOULD BE ABLE TO CARRY OUT ADMINISTRATIVE TASKS IN THE ASTRO® 25 IV&D SYSTEM SUCH AS: PROVISIONING SUBSCRIBERS AND TALK
GROUPS, GENERATING HISTORICAL REPORTS, CONTROLLING DEPLOYED SUBSCRIBERS AND MANAGING NETWORK ELEMENT CONFIGURATIONS.
PARTICIPANT UNDERSTANDS FACTORS OF SYSTEM CONFIGURATION THAT IMPACT ASTRO® 25 SYSTEM MANAGEMENT.
OPTIONAL TRAINING ROADMAP

OPTIONAL TRAINING ROADMAP AVAILABLE.
CLICK ON THIS LINK TO GO TO PAGE 26
FOR ADDITIONAL DETAILS.
ASTRO® 25 IV&D M/L CORE TECHNICIAN
M CORE L CORE

OVERVIEW
2.5 HRS AST1038

CORE WORKSHOP
5 DAYS AST4103

PARTICIPANT SHOULD UNDERSTAND ASTRO® 25 M CORE COMPONENTS, VIRTUAL SERVERS AND SERVICE STRATEGY. PARTICIPANT CAN INTERPRET SYSTEM
ALARMS, PROPOSE SOLUTIONS FOR SYSTEM FAILURES, AND AS WELL AS RESTORING EQUIPMENT TO PROPER FUNCTIONALITY.

ASTRO® 25 IV&D REPEATER SITE TECHNICIAN (GTR)
M CORE L CORE

OVERVIEW
2.5 HRS AST1038
ASTRO® 25 IV&D
GTR 8000 REPEATER SITE
WORKSHOP
3 DAYS AST4208

PARTICIPANT CAN MAINTAIN AN ASTRO® 25 REPEATER SITE INCLUDING: GTR8000 BASE STATION, GCP8000 SITE CONTROLLER AND OTHER SITE EQUIPMENT.
*PARTICIPANT PERFORMS ALIGNMENTS TROUBLESHOOTING AND FIELD REPLACEMENT OF SITE DEVICES DURING COURSE.

ASTRO® 25 IV&D CONVENTIONAL RF SITE TECHNICIAN
M CORE L CORE

OVERVIEW
2.5 HRS AST1038
ASTRO® 25 IV&D
CONVENTIONAL RF SITE
WORKSHOP
3 DAYS AST4440
PARTICIPANT SHOULD BE ABLE TO MAINTAIN AN ASTRO® 25 REPEATER SITE INCLUDING THE GTR8000 BASE STATION, GCP8000 SITE CONTROLLER, SITE
COMPARATOR AND OTHER SITE EQUIPMENT.

ASTRO® IV&D OPTIONAL TRAINING CURRICULUM
Motorola Solutions offers optional training for those participants who have completed their
ASTRO® 25 curriculum and want to learn more about their system’s infrastructure and/or features.
Select the training course below applicable to your system.
ASTRO® 25 IV&D ASTRO® 25 SYSTEMS
DYNAMIC SYSTEM FLEETMAPPING
RESILIENCE
1 HR ACS715023 2 DAYS RDS1017V
SUBSCRIBER OPTIONAL TRAINING CURRICULUM
APX™ CPS PROGRAMMING APX™ TECHNICAL

AND TEMPLATE BUILDING SUBSCRIBER ACADEMY
2 DAYS APX7001V 5 DAYS APX010
ASTRO® 25 IV&D ASTRO® 25 IV&D ASTRO® 25 IV&D SYSTEM

SYSTEM OVERVIEW RADIO SYSTEM CORE WORKSHOP
ADMINISTRATOR
WORKSHOP
2.5 HRS AST1038 5 DAYS AST4102 5 DAYS AST4103

The ASTRO® 25 IV&D System Overview course will This workshop covers administrator functions for an The ASTRO® 25 IV&D with ASTRO® 25 System Core
provide participants with knowledge and ASTRO® 25 Integrated Voice and Data (IV&D) course teaches advanced troubleshooting skills and
understanding of the ASTRO® 25 IV&D system. This System. Learning activities in this course focus on best practices for the Trunked Large Systems. The
course will address M, L and K Core systems. System how to use the different ASTRO® 25 IV&D System course also focuses on gathering and analyzing
architecture, components and features will be Management applications. Participants will be system information to implement appropriate action(s)
explained. In addition, RF and console sites and their provided with an opportunity to discuss how to that return a system to full operational status.
architecture, features and components will be structure their organization and personnel for optimal
discussed. Finally, call processing for voice and mobile ASTRO® 25 IV&D system use. TARGET AUDIENCE
data applications will be covered, and an introduction ASTRO® 25 System Core Master Site Technicians
to applications available in the ASTRO® 25 system TARGET AUDIENCE
will be provided. System Administrators, Technical System COURSE OBJECTIVES
Administrators, System Technicians, and other After completing this course, the participant will be
TARGET AUDIENCE Application Users. able to:
Core Technicians, Site Technicians, Console • Describe the ASTRO® 25 System architecture.
Technicians, Core Managers. COURSE OBJECTIVES • Identify the functional and radio subsystems that
After completing this course, the student will be able comprise the ASTRO ® 25 System.
COURSE OBJECTIVES to: • Explain and discuss call flow and data flow
After completing this course, the student will be able • Describe the relationship between radio through Large System Core devices and their
to: programming, console administration and system subsystems.
• Understand the general architecture of an ASTRO® management, and the impact of this relationship • Perform recommended routine maintenance
25 IV&D Radio System on system planning. procedures for the ASTRO ® 25 Large System
• Understand key features of available in the • List the network management tools applicable at Core.
ASTRO® 25 IV&D Radio System each phase of the system life cycle. • Utilize the troubleshooting tools to diagnose a fault
• Understand the components of the ASTRO® 25 • Identify the advantages and disadvantages of and restore the Large System Core to the level of
Zone Core options available for the configuration of system the Motorola-supported service strategy.
• Understand site components in the ASTRO® 25 infrastructure and user parameters.
system • Use the report and real-time data to monitor
REQUISITE KNOWLEDGE
• Understand the features, capabilities and performance and make adjustments necessary to
Completion of the following courses or equivalent
components of the MCC7000 series dispatch maintain acceptable system performance levels.
experience:
consoles • Bridging the Knowledge Gap (ACT100E or
• Understand concepts of Mobility and Call REQUISITE KNOWLEDGE ACT101E)
Processing in the ASTRO® 25 Completion of the following courses or equivalent • Networking Essentials in Communication
• Understand the applications for managing the experience: Equipment (NST762)
ASTRO® 25 system • AST1038 ASTRO® 25 IV&D System Overview • ASTRO® 25 Systems Applied Networking
• ACT101E Bridging the Knowledge Gap – System (AST4104)
REQUISITE KNOWLEDGE Administrators • ASTRO® 25 IV&D System Overview (AST1038)
None • NST762 Networking Essentials in Communication
Equipment
PREREQUISITES
PREREQUISITES • AST4104 ASTRO® 25 Applied Networking
None
None
PREREQUISITES
None
ASTRO® 25 IV&D ASTRO® 25 IV&D ASTRO® 25 IV&D

M CORE SYSTEM SECURE COMMUNICATIONS GTR 8000 REPEATER SITE
OVERVIEW WORKSHOP WORKSHOP
1 DAY AST1067 5 DAYS AST4207 3 DAYS AST4208

The course provides a general description of the This workshop describes planning, installation, This workshop describes the components in the
architecture, functions and components of an ASTRO configuration, operations, and troubleshooting of ASTRO® 25 IV&D System Repeater Site with GTR
version 7.15 trunking system. Secure Communications within the ASTRO® 25 IV&D 8000 expandable site subsystem. This course also
System. presents how the GTR 8000 expandable site
TARGET AUDIENCE subsystem operates and explains the tools and
System administrators, technical system TARGET AUDIENCE methods available for troubleshooting components
administrators, system technicians, field service System Technicians, System Administrators, Technical within the subsystem.
technicians. System Managers
TARGET AUDIENCE
COURSE OBJECTIVES COURSE OBJECTIVES GTR 8000 Site Technicians
After completing this course, the student will be able After completing this course, the student will be able
to: to: COURSE OBJECTIVES
• Describe architectures with M-core, functions and • Plan, organize, and implement Secure After completing this course, the student will be able
components. Communications in an ASTRO® 25 IV&D system. to:
• Describe remote sites and their components. • Install and configure a Key Management Facility • Describe the ASTRO® 25 IV&D Repeater Site with
• Describe types of information and routes used for (KMF) system and related components. GTR 8000 Expandable Site Subsystem
control, voice and data. • Demonstrate centralized key management using configurations and components.
• Describe the servers and databases used in an Over-the-Air-Rekeying (OTAR). • Identify the GCP 8000 Site Controller functions and
ASTRO 25 system with core M. • Perform System Administrator functions using the configuration requirements.
KMF server and KMF client. • Describe the connections and interfaces to the GCP
• Troubleshoot installation and configuration 8000.
REQUISITE KNOWLEDGE
problems for the KMF server, KMF client, and KMF • Diagnose and troubleshoot the GCP 8000.
None
database. • Describe the functionality of the GTR 8000
Expandable Site Subsystem.
PREREQUISITES
REQUISITE KNOWLEDGE • Configure and troubleshoot the ASTRO® 25
None
Completion of the following courses or equivalent Repeater Site with GTR 8000 Expandable Site
experience: Subsystem.
• ACT100E Bridging the Knowledge Gap - • Configure and troubleshoot the Network Transport
Technicians subsystem.
• NST762 Networking Essentials in Communication
Equipment REQUISITE KNOWLEDGE
PREREQUISITES experience:
None • AST1038 ASTRO® 25 IV&D System Overview
• ACT100E Bridging the Knowledge Gap -
Technicians
Equipment
• AST4104 ASTRO®25 Applied Networking
PREREQUISITES
None
STANDALONE GTR8000 ASTRO® 25 IV&D ASTRO® 25 IV&D

CONVENTIONAL BASE CONVENTIONAL CORE CONVENTIONAL RF SITE
RADIO WITH CONFIGURATION WORKSHOP
MANAGER WORKSHOP
2 DAYS AST2006 3 DAYS AST4410 3 DAYS AST4440

This course is designed to give the participants the The ASTRO® 25 IV&D Conventional Core with The ASTRO® 25 IV&D Conventional RF Site workshop
ability to align, troubleshoot and repair the Configuration Manager course teaches advanced describes the components in the different ASTRO®
Standalone GTR8000 Base Station/Repeater to troubleshooting skills and best practices for the 25 IV&D Conventional RF Sites topologies. This course
Motorola Solutions recommended service levels. ASTRO® 25 IV&D Conventional Core with also presents how the different ASTRO® 25 IV&D
Emphasis is placed on the use of Configuration Configuration Manager. It also focuses on Conventional RF Sites topologies operate and explains
Service Software (CSS) and its role in configuration, administrator functions and how to use the ASTRO® the tools and methods available for troubleshooting
maintenance, diagnostics, alignments, and 25 IV&D Configuration Manager applications. A components within the different ASTRO® 25 IV&D
optimization of the Standalone GTR8000 Base Radio/ technical introduction to the MCC 7500 as used Conventional RF Sites topologies.
Repeater. within the ASTRO® 25 IV&D Conventional Core with
Configuration Manager, including some administrator TARGET AUDIENCE
TARGET AUDIENCE functions, is also provided. Learning activities focus Site Technicians
Maintenance Technicians on gathering and analyzing system information to
implement the appropriate actions that return a COURSE OBJECTIVES
COURSE OBJECTIVES system to full operational status. After completing the course the participant will be
By the end of the course, you will be able to: able to:
• Understand basic concepts of the various radio TARGET AUDIENCE • Understand key physical and functional
systems supported by the GTR8000 Conventional Master Site Technicians, System Administrators, characteristics of conventional site.
Base Radio Technical System Administrators, System Technicians, • Perform tasks necessary to install conventional site
• Identify the equipment modules of the GTR8000 and other Application Users components.
Conventional Base Radio • Perform configuration steps for conventional site
COURSE OBJECTIVES components.
• Operate and perform routine maintenance on the
After completing the course the participant will be • Understand available maintenance tools and
GTR8000 Conventional Base Radio
able to: indicators in conventional site.
• Understand basic operational theory of GTR8000 • Understand the key physical and functional
Conventional Base Radio components characteristics of the ASTRO® 25 Conventional
• Configure the GTR8000 Conventional Base Radio Core with Configuration Manager system. REQUISITE KNOWLEDGE
using Configuration Service Software (CSS) Completion of the following course(s) or equivalent
• Perform tasks necessary to install the ASTRO® 25
experience:
• Identify the different backplane connections on the Conventional Core with Configuration Manager
• ACT101E Bridging the Knowledge Gap – System
GTR8000 Conventional Base Radio system components.
Administrators
• Perform calibration and alignment adjustments for • Perform configuration steps for the ASTRO® 25
the GTR8000 Conventional Base Radio Conventional Core with Configuration Manager
Communications Equipment
system components.
• Troubleshoot problems and identify/replace faulty • AST4104 ASTRO® 25 System Applied Networking
modules in the GTR8000 Conventional Base Radio • Understand the available maintenance tools and
indicators in the ASTRO® 25 Conventional Core • AST1038 ASTRO® 25 IV&D System Overview
with Configuration Manager system.
REQUISITE KNOWLEDGE PREREQUISITES
General RF Knowledge and Skills Basic Knowledge of
REQUISITE KNOWLEDGE None
Two-Way Radio systems
experience:
PREREQUISITES • ACT101E Bridging the Knowledge Gap – System
None Administrators
Communications Equipment
• AST4104 ASTRO® 25 System Applied Networking
• AST1038 ASTRO® 25 IV&D System Overview
PREREQUISITES
None
ASTRO® 25 IV&D ASTRO® 25 SYSTEMS NEW FEATURES FOR

DYNAMIC SYSTEM FLEETMAPPING ASTRO® 25 RELEASE 7.17
RESILIENCE
1 HR ACS715023 2 DAYS RDS1017V 2 HRS AST1068

The ASTRO® 25 IV&D Dynamic System Resilience This workshop addresses topics necessary for the This presentation is to be customized by MSI field
(DSR) Overview is a self-study training course effective planning and mapping of an ASTRO® 25 teams and/or key customer account personnel to their
intended to provide a technical overview of DSR. The IV&D radio system. During this course, the specific customer so that they may deliver New
course describes how DSR adds a geographically participants will learn about ASTRO® 25 features, Features for ASTRO® 25 Release 7.17 training to
separate backup for the Master Site to protect against capabilities, and restrictions in order to effectively their customer prior to receiving an upgrade to
a catastrophic failure. plan and prepare for a new or upgraded ASTRO® 25 ASTRO® 25 Release 7.17, which includes upgrade
system. support from Release 7.15 and 7.16. The intent of
TARGET AUDIENCE New Features for ASTRO® 25 Release 7.17 training
System Administrators, System Technicians, Field TARGET AUDIENCE is to:
Technicians Pre-sale customers, new system managers, system • Educate system operators on added, changed, and
planning personnel removed features of the new system release.
COURSE OBJECTIVES • Highlight operational deltas to allow customers to
After completing this course, the student will be able COURSE OBJECTIVES plan within their organization and prepare for the
to: After completing this course, the student will be able changes to help ensure a smooth operational
• Differentiate between a non-DSR Master Site and a to: transition during upgrades.
DSR Master Site • Discuss what a fleetmap is and why one is
• Describe the DSR components, operation and needed. TARGET AUDIENCE
functionality of each of the following services: • Discuss the methodologies used to configure radio Technical Support Staff who need to get an
– Voice users and groups with the goal of optimizing the awareness of the new features of the ASTRO® 25
– Data system resources. Release A7.17.
– Network Management • Describe the content to assist with fleetmapping
– Network Transport decisions. COURSE OBJECTIVES
– IP Services • Discuss frequency band plan organization and At the end of this course, you should be able to:
management. • Identify changes as a result of the upgrade early to
REQUISITE KNOWLEDGE • Describe basic planning requirements and more easily manage the changes.
Completion of the following course(s) or equivalent complete a simple Fleetmap information template. • Identify operational procedures that will go away
experience: • Complete worksheets required to create a as a result of the upgrade.
• AST1038 ASTRO® 25 IV&D System Overview Fleetmap based on sample operational requirement
• Identify operational procedures that will change as
information.
a result of the upgrade.
PREREQUISITES • Identify new operational procedures that will be
None REQUISITE KNOWLEDGE available as a result of the upgrade.
None
PREREQUISITES REQUISITE KNOWLEDGE

None None
PREREQUISITES
None
NEW FEATURES FOR NEW FEATURES FOR NEW FEATURES FOR

ASTRO® 25 RELEASE 7.17.2 ASTRO® 25 RELEASE 7.17.3 ASTRO® 25 2019.2
2 HRS AST0058 2 HRS AST0061 2 HRS AST0081

This course describes the new features and feature This course describes the new features and feature This course describes the new features and feature
enhancements introduced in the ASTRO® 25 7.17.2 enhancements introduced in the ASTRO® 25 7.17.3 enhancements introduced in the ASTRO® 25 2019.2
system release. Optional features are introduced system release. Optional features are introduced system release. Optional features are introduced
along with standard enhancements in this release. along with standard enhancements in this release. along with standard enhancements in this release.
TARGET AUDIENCE TARGET AUDIENCE TARGET AUDIENCE

Technical Support Staff who need to get an Technical Support Staff who need to get an Technical Support Staff who need to get an
awareness of the new features of the ASTRO® 25 awareness of the new features of the ASTRO® 25 awareness of the new features of the ASTRO® 25
Release 7.17.2 . Release 7.17.3. Release 2019.2.
COURSE OBJECTIVES COURSE OBJECTIVES COURSE OBJECTIVES

At the end of this course, you should be able to: At the end of this course, you should be able to: At the end of this course, you should be able to:
• Identify changes as a result of the upgrade early to • Identify changes as a result of the upgrade early • Identify and describe ASTRO® 25 2019.2 new
more easily manage the changes, to more easily manage the changes. features and their system dependencies.
• Identify operational procedures that will go away • Identify operational procedures that will go away • Identify changes as a result of the upgrade early to
as a result of the upgrade, as a result of the upgrade. more easily manage the changes.
• Identify operational procedures that will change as • Identify operational procedures that will change as • Identify operational procedures that will go away
a result of the upgrade, a result of the upgrade. as a result of the upgrade.
• Identify new operational procedures that will be • Identify new operational procedures that will be • Identify operational procedures that will change as
available as a result of the upgrade. available as a result of the upgrade. a result of the upgrade.
• Identify new operational procedures that will be
available as a result of the upgrade.
REQUISITE KNOWLEDGE REQUISITE KNOWLEDGE
None None
REQUISITE KNOWLEDGE
PREREQUISITES PREREQUISITES None
None None
PREREQUISITES
None
ASTRO® 25 IV&D
INTRODUCTION TO RADIO
SYSTEM MANAGEMENT
APPLICATIONS
1 DAY AST1074
COURSE OVERVIEW
This course provides a high-level overview of the
Motorola Radio System Management applications
through recorded demonstrations of common system
tasks.
TARGET AUDIENCE
System Managers, Technical System Managers,
System Technicians, and other Application Users
COURSE OBJECTIVES
to:
• Describe the purpose of Network Management
applications used in an ASTRO system.
• Identify high-level capabilities of those Network
Administrator applications.
• Familiarize with common operations allowed by
those Network Administrator applications.
REQUISITE KNOWLEDGE
experience:
• ACT100E Bridging the Knowledge Gap -
Technicians
• AST4103 ASTRO® 25 IV&D System Core
Workshop
PREREQUISITES
None
DIMETRA™ SYSTEMS
COURSES
DIMETRA™ SYSTEM TRAINING IS ALSO
AVAILABLE IN PREVIOUS RELEASES, PLEASE
CONTACT MOTOROLA SOLUTIONS FOR MORE
INFORMATION.
DIMETRA™ X CORE D9.1 SYSTEM OVERVIEW (DMT9100) 39
DIMETRA™ X CORE D9.1 CONFIGURATION AND ADMINISTRATION WORKSHOP 39

(DMT9101)
DIMETRA™ X CORE D9.1 FAULT MANAGEMENT WORKSHOP (DMT9102) 39
DIMETRA™ X CORE D9.1 PERFORMANCE MANAGEMENT WORKSHOP (DMT9103) 40
DIMETRA™ X CORE D9.1 TROUBLESHOOTING AND MAINTENANCE WORKSHOP 40

(DMT9104)
DIMETRA™ X CORE D9.1 AIR INTERFACE ENCRYPTION, AUTHENTICATION, AND 40

PROVISIONING (DMT9105)
DIMETRA™ X CORE SECURE COMMUNICATIONS WORKSHOP (DMT1094) 41
DIMETRA™ X CORE D9.1 NETWORK SECURITY (DMT9106) 41
DIMETRA™ X CORE D9.1 DISPATCH COMMUNICATIONS SERVER WORKSHOP 41

(DMT9107)
DIMETRA™ X CORE D9.1 MSO RESTORATION TRAINING (DMT9108) 42
DIMETRA™ EXPRESS INSTALLATION, CONFIGURATION AND MAINTENANCE 42

WORKSHOP (DMT0036)
DIMETRA™ EXPRESS REDUNDANT SYSTEM DESIGN, INSTALLATION, 42

CONFIGURATION, AND MAINTENANCE (DMT0038)
33
RADIO SOLUTIONS DIMETRA SYSTEMS
DIMETRA™ MSO SYSTEM ENGINEER
DIMETRA™ X CORE D9.1

SYSTEM OVERVIEW
3 DAYS DMT9100
DIMETRA™ X CORE OPTIONAL TRAINING

D9.1 CONFIGURATION
AND ADMINISTRATION
WORKSHOP
4 DAYS DMT9101
DIMETRA™ X CORE D9.1 SECURE COMMUNICATIONS DIMETRA™ X CORE SECURE

FAULT MANAGEMENT COMMUNICATIONS
WORKSHOP WORKSHOP
3 DAYS DMT9102 3 DAYS DMT1094
DIMETRA™ X CORE D9.1 ENCRYPTION, AUTHENTICATION DIMETRA™ X CORE D9.1 AIR

TROUBLESHOOTING AND & PROVISIONING INTERFACE ENCRYPTION,
MAINTENANCE WORKSHOP AUTHENTICATION, AND
PROVISIONING
DIMETRA™ X CORE
D9.1 PERFORMANCE
MANAGEMENT WORKSHOP
3 DAYS DMT9103
DIMETRA™ FIELD ENGINEER

SYSTEM OVERVIEW
3 DAYS DMT9100
MTS 1 INSTALLATION, MTS 2/MTS 4 INSTALLATION,

CONFIGURATION, CONFIGURATION,
TROUBLESHOOTING AND TROUBLESHOOTING AND
MAINTENANCE WORKSHOP MAINTENANCE WORKSHOP
3 DAYS TBTS04 4 DAYS TBTS01
DIMETRA™ X CORE D9.1 AIR

INTERFACE ENCRYPTION,
AUTHENTICATION, AND
PROVISIONING
3 DAYS DMT9105
OPTIONAL TRAINING

MCC 7500 INSTALL, CONFIG,
TROUBLESHOOTING, AND
MAINTENANCE
3 DAYS DMT9113
Motorola Solutions Product and System Technical Training Course Catalog | Latin America | 2021 35
DIMETRA™ SYSTEM ADMINISTRATOR

SYSTEM OVERVIEW
3 DAYS DMT9100
DIMETRA™ X CORE
D9.1 CONFIGURATION
AND ADMINISTRATION
WORKSHOP
4 DAYS DMT9101

FAULT MANAGEMENT
WORKSHOP
3 DAYS DMT9102
DIMETRA™ X CORE
D9.1 PERFORMANCE
MANAGEMENT WORKSHOP
3 DAYS DMT9103
OPTIONAL TRAINING
DIMETRA™ X CORE SECURE DIMETRA™ X CORE D9.1 AIR

COMMUNICATIONS INTERFACE ENCRYPTION,
WORKSHOP AUTHENTICATION, AND
PROVISIONING
DIMETRA™ DISPATCH ADMINISTRATOR

SYSTEM OVERVIEW
3 DAYS DMT9100

MCC 7500 INSTALL, CONFIG,
TROUBLESHOOTING, AND
MAINTENANCE
3 DAYS DMT9113

MCC 7500 ADMIN
WORKSHOP
1 DAY DMT9111
OPTIONAL TRAINING
DIMETRA™ X CORE SECURE

COMMUNICATIONS
WORKSHOP
3 DAYS DMT1094
DIMETRA™ DISPATCH OPERATOR

SYSTEM OVERVIEW
3 DAYS DMT9100

MCC 7500 OPERATOR
WORKSHOP
1 DAY DMT9112
DIMETRA™ X CORE D9.1 DIMETRA™ X CORE DIMETRA™ X CORE D9.1

SYSTEM OVERVIEW D9.1 CONFIGURATION FAULT MANAGEMENT
AND ADMINISTRATION WORKSHOP
WORKSHOP
3 DAYS DMT9100 4 DAYS DMT9101 3 DAYS DMT9102

This course provides an overview of the features and During this workshop delegates will use configuration The workshop will allow delegates to use applications
functions of a DIMETRA™ X Core system. The course and administration applications to manage a to identify faults on systems components using a live
includes descriptions of the various call types and DIMETRA™ X Core system as they would on a daily DIMETRA™ X Core system and within the context of
system hardware functionality. Applications overview basis. The delegates will perform configuration set up business scenarios.
describes the purpose of the software used to procedures for the more popular features and
manage and administer the system. functions as well as common administration tasks, TARGET AUDIENCE
based on real business scenarios. System operations staff and field engineers who
TARGET AUDIENCE perform fault management tasks on a DIMETRA X
All staff who require an overview of the DIMETRA X TARGET AUDIENCE Core system.
Core system functionality and features. System managers responsible for configuration and
administration of a DIMETRA X Core system. COURSE OBJECTIVES
COURSE OBJECTIVES By the end of the course, the student will be able to:
By the end of the course, the student will be able to: COURSE OBJECTIVES • Define the role of Fault Management within
• Describe Basic Radio concepts. By the end of the course, the student will be able to: Network Management.
• Describe DIMETRA X Core benefits. • Describe the purpose of Configuration • Define the role of each of the applications used
• Describe DIMETRA X Core features and their Management and Server Administration within within Fault Management.
benefits. your DIMETRA X Core system. • Utilise the Unified Event Manger (UEM) application
• Describe DIMETRA X Core Single Zone system • Describe fleetmapping and home zone map to assist Fault Management within the DIMETRA X
components and their functionality. function. Core system.
• Describe the purpose and function of DIMETRA X • Perform configuration procedures using UCM. • Use the Transport Network Device Manager
Core Network Management applications. (TNDM) to assist Fault Management.
• Perform configuration procedures using ZCM.
• Describe DIMETRA X Core Multi-Zone system • Use the Zone Configuration Manager application to
• Perform configuration procedures using RCM.
components and their functionality. perform diagnostic functions within the DIMETRA
• Perform Network Management Server X Core system.
• Describe DIMETRA X Core Inter-System Interface Administration tasks.
functionality. • Use the Zone Watch application to assist Fault
• Explain the importance of daily operational tasks. Management within the DIMETRA X Core system.
• Describe how different types of calls are processed
through a DIMETRA X Core system. • Perform server database administration tasks. • Identify file backup procedures.
REQUISITE KNOWLEDGE REQUISITE KNOWLEDGE REQUISITE KNOWLEDGE

None Completion of the following course(s) or equivalent Completion of the following course(s) or equivalent
experience: experience:
• DMT9100 DIMETRA™ X Core D9.1 System • DMT9100 DIMETRA™ X Core D9.1 System
PREREQUISITES
Overview Overview
None
PREREQUISITES PREREQUISITES
None None
DIMETRA™ X CORE DIMETRA™ X CORE D9.1 DIMETRA™ X CORE D9.1 AIR

D9.1 PERFORMANCE TROUBLESHOOTING AND INTERFACE ENCRYPTION,
MANAGEMENT WORKSHOP MAINTENANCE WORKSHOP AUTHENTICATION, AND
PROVISIONING

During this workshop delegates will use applications During this workshop delegates will troubleshoot and During this workshop, students will perform key
on a live DIMETRA™ X Core system using business maintain a live DIMETRA™ X Core system using management tasks on a live DIMETRA™ X Core
scenarios. Using these applications delegates will business scenarios, troubleshooting procedures and system. Students will perform authentication and
learn how to interpret system and user performance diagnostic applications. Delegates will also perform provisioning procedures for the daily administration of
based on call traffic and device statistics. complex FRU/FRE procedures to resolve hardware user authentication and provisioning based on real
faults. business scenarios.
TARGET AUDIENCE
System operators and managers who monitor and TARGET AUDIENCE TARGET AUDIENCE
collect system statistics on a DIMETRA X Core System and Field Engineers who troubleshoot and System operators and managers responsible for the
system. maintain a DIMETRA X Core system. provisioning and management of key authentication in
a DIMETRA X Core system.
COURSE OBJECTIVES COURSE OBJECTIVES
By the end of the course, the student will be able to: By the end of the course, the student will be able to: COURSE OBJECTIVES
• Describe the factors that affect system • Describe troubleshooting model process, system By the end of this course, the student will be able to:
performance. support tools and technical support services • Describe how Air Interface Encryption and
• Describe the Performance Management Analysis provided by Motorola Solutions. Authentication work within the DIMETRA X Core
process. • Describe the DIMETRA X Core system architecture. system.
• List the Performance Management applications • Perform troubleshooting procedures using system • Describe the hardware components used in
used in a DIMETRA X Core system. troubleshooting tools. Encryption and Authentication.
• Describe the purpose of system reports, system • Perform recommended routine maintenance • Describe distribution, storage, key updates and key
usage applications and device statistics in procedures for a DIMETRA X Core system. management of Air Interface Encryption and
Performance Management activities. • Perform replacement procedures and reconfigure Authentication keys.
• Access and navigate DIMETRA X Core Performance faulty Field Replaceable Units (FRUs) and Field • Perform Encryption Key management procedures
Management applications to monitor system Replaceable Equipment/Entities (FREs) within a using the Enhanced AuC, PrC, and KVL system
activity and generate system reports. DIMETRA X Core system. components.
• Perform verification procedures on FRU/FRE
REQUISITE KNOWLEDGE replacement. REQUISITE KNOWLEDGE
Completion of the following course(s) or equivalent Completion of the following course(s) or equivalent
experience: REQUISITE KNOWLEDGE experience:
• DMT9100 DIMETRA™ X Core D9.1 System Completion of the following course(s) or equivalent • DMT9100 DIMETRA™ X Core D9.1 System
Overview experience: Overview
• DMT9100 DIMETRA™ X Core D9.1 System
PREREQUISITES Overview PREREQUISITES
None • DMT9102 DIMETRA™ X Core D9.1 Fault None
Management Workshop
PREREQUISITES
None
DIMETRA™ X CORE SECURE DIMETRA™ X CORE D9.1 DIMETRA™ X CORE

COMMUNICATIONS NETWORK SECURITY D9.1 DISPATCH
WORKSHOP COMMUNICATIONS SERVER
WORKSHOP

During the workshop delegates will perform key The workshop is designed to give an overview of the This workshop provides an overview of the
management, administrative and maintenance tasks elements of the DIMETRA™ X Core network security DIMETRA™ Dispatch Communications Server as well
on a live DIMETRA™ X Core system. Using real solution. The generic threat to network security will as hands on activities in terms of configuration,
business scenarios this workshop will allow delegates be discussed. During this workshop, delegates will administration, troubleshooting and maintenance
to perform key management, key transference, perform basic procedures using network security aspects of the DCS server and DCS clients.
maintenance, and troubleshooting procedures on the software elements.
Key Management Facility (KMF) server and client. TARGET AUDIENCE
TARGET AUDIENCE Field and system engineers who support the DCS
TARGET AUDIENCE System Operators, Managers, and Field Technicians solution.
System operators, managers and field technicians responsible for the management and maintenance of
responsible for the management and maintenance of Network Security in a DIMETRA X Core system. COURSE OBJECTIVES
secure end-to-end communications in a DIMETRA X After completing this course, the student will be able
Core system. COURSE OBJECTIVES to:
By the end of the course, the student will be able to: • Describe DCS functionality, topology, components
COURSE OBJECTIVES • Describe the generic threats to network security. and client connectivity.
By the end of the course, the student will be able to: • Describe the DIMETRA X Core antivirus protection. • Describe DCS solution system limits, throughput
• Describe the theory of DIMETRA secure • Describe the DIMETRA X Core authentication and performance.
communications operation. management. • Describe how DCS solution is incorporated in
• Carry out KMF client administration tasks. • Describe the perimeter protection available with DIMETRA call processing.
• Utilize the E2E KVL. the DIMETRA X Core system. • Perform configuration of DCS solution components.
• Perform KMF OTAK/OTEK management activities • Administer and maintain the DCS solution.
and procedures. REQUISITE KNOWLEDGE • Perform diagnostic and troubleshooting activities
• Setup an MCC 7500S secure console. Completion of the following course(s) or equivalent for the DCS solution.
• Administer the KMF server. experience: • Perform restoration procedures for DCS solution
• DMT9100 DIMETRA™ X Core D9.1 System components in the event of failure.
REQUISITE KNOWLEDGE Overview
Completion of the following course(s) or equivalent REQUISITE KNOWLEDGE
experience: PREREQUISITES None
• DMT9100 DIMETRA™ X Core D9.1 System None
Overview PREREQUISITES
• DMT9100 DIMETRA™ X Core D9.1 System
PREREQUISITES Overview
None • DMT9101 DIMETRA™ X Core D9.1 Configuration
and Administration Workshop
DIMETRA™ X CORE D9.1 DIMETRA™ EXPRESS DIMETRA EXPRESS REDUNDANT

MSO RESTORATION INSTALLATION, SYSTEM DESIGN, INSTALLATION,
TRAINING CONFIGURATION AND CONFIGURATION, AND
MAINTENANCE WORKSHOP MAINTENANCE
5 DAYS DMT9108 2 DAYS DMT0036 0.5 HRS DMT0038

During this workshop delegates will perform complete This course will give the opportunity to install and This course will show how to set up and configure
hardware, software and database restorations for configure a DIMETRA™ Express system from start to geographical redundancy for a DIMETRA™ Express
DIMETRA™ X Core. The tasks will be carried out in a finish. Learners will be able to carry out all of the system. It will give the opportunity for individuals to
lab environment through hands-on activities according necessary configuration activities required when learn how to install, configure and maintain
to the procedures and guidelines from system commissioning a DIMETRA Express radio network. redundancy within a DIMETRA Express system.
documentation.
TARGET AUDIENCE Anyone who has responsibility for setting up or System Managers/Staff responsible for setting-up,
Staff who troubleshoots and maintains a DIMETRA X managing DIMETRA Express system. configuring, administrating, and maintaining the
Core system. DIMETRA Express system and MTS equipment.
COURSE OBJECTIVES
COURSE OBJECTIVES After completing this course, the student will be able COURSE OBJECTIVES
By the end of the course, the student will be able to: to: By the end of the course, you will be able to:
• Restore a DIMETRA X Core System. • Describe DIMETRA Express main features and • Explain the principles of geographical redundancy.
• Perform a complete system backup prior to functionality. • Describe DIMETRA Express redundancy features
re-installation • Install DIMETRA Express system. and functionalities.
• Complete a system power down. • Setup a DIMETRA Express system. • Setup and configure geographical redundancy
• Reinstall system hardware/software. • Setup and configure additional sites to the within a DIMETRA Express system to automatically
DIMETRA Express system. switch over in the event of a system failure.
• Restore a system database and reconfigure the
system back to original operating conditions. • Configure a DIMETRA Express system using • Carry out all maintenance procedures relating to
DIMETRA Express Network Manager application redundancy.
• Perform a post-restoration check and test. and procedures.
• Describe/Perform TETRA radio authentication
process/provisioning in the DIMETRA Express
Completion of the following courses or equivalent Basic knowledge of installation, configuration and
system.
experience may be required, depending on the maintenance.
• Perform authentication application administration
system: and management tasks.
• DMT9105 DIMETRA X Core D9.1 Air Interface PREREQUISITES
Encryption, Authentication, and Provisioning None
• DMT9106 DIMETRA X Core D9.1 Network Security
REQUISITE KNOWLEDGE
A basic understanding of Radio Frequency (RF)
technology and Internet Protocol (IP) fundamentals.
PREREQUISITES
• DMT9100 DIMETRA™ X Core D9.1 System PREREQUISITES
Overview None
• DMT9101DIMETRA™ X Core D9.1 Configuration
and Administration Workshop
• DMT9102 DIMETRA™ X Core D9.1 Fault
Management Workshop
• DMT9104 DIMETRA™ X Core D9.1 Troubleshooting
and Maintenance Workshop
CONSOLE COURSES
CONSOLE TRAINING IS ALSO AVAILABLE IN

PREVIOUS RELEASES, PLEASE CONTACT
MOTOROLA SOLUTIONS FOR MORE
INFORMATION.
MCD 5000 TECHNICAL WORKSHOP (RDS1022) 45
MCC 7000 SERIES DISPATCH CONSOLES WORKSHOP (CON012) 45
DIMETRA™ X CORE D9.1 MCC 7500 ADMIN WORKSHOP (DMT9111) 45
DIMETRA™ X CORE D9.1 MCC 7500 OPERATOR WORKSHOP (DMT9112) 46
DIMETRA™ X CORE D9.1 MCC 7500 INSTALL, CONFIG, TROUBLESHOOTING, AND 46

MAINTENANCE (DMT9113)
MCC 7000 SERIES DISPATCH CONSOLES

WORKSHOP (CON012) FOCUSES ON THE
CONSOLES APPLICATION IN AN M- OR
L-CORE SYSTEM.
43
RADIO SOLUTIONS CONSOLES
CONSOLES TECHNICAL TRAINING CURRICULUM

OVERVIEW
2.5 HRS AST1038
MCC 7000 SERIES DISPATCH

CONSOLES WORKSHOP
5 DAYS CON012
CURRICULUM COMPLETE
PARTICIPANT CAN MAINTAIN A MCC 7000 DISPATCH CONSOLE SITE INCLUDING: CONSOLE PC, VPM, CC GW’S AND AUX I/O SERVERS.
*PARTICIPANT PERFORMS TROUBLESHOOTING AND REPLACEMENT OF SITE DEVICES DURING COURSE.
OPTIONAL CONSOLE TRAINING
MCD 5000 TECHNICAL

WORKSHOP
3 DAYS RDS1022
MCD 5000 TECHNICAL MCC 7000 SERIES DISPATCH DIMETRA™ X CORE D9.1
WORKSHOP CONSOLES WORKSHOP MCC 7500 ADMIN
WORKSHOP
3 DAYS RDS1022 5 DAYS CON012 1 DAY DMT9111

This workshop supports those that install, configure, This course familiarizes participants in installation, This course provides students with an introduction to
or support the MCD 5000 Deskset. This three day configuration, management and repair of MCC 7000 the Elite Admin application. It enables system
training course will cover installation procedures for Series Dispatch Consoles, Archiving Interface Servers, administrators to use the software to set up
the MCD5000 Deskset, Radio Gateway Unit (RGU), AUX I/O servers, and Conventional Channel configurations for the Elite Dispatch desktops that
and connectivity to different station types. Gateways. The focus is on a detailed discussion of organize resources to meet specific user needs.
Configuration and programming of the MCD5000 and console hardware and hands-on activities with the Through facilitation and hands-on activities, the user
its supporting equipment will be covered through installation and configuration of the MCC 7000 Series learns how the configurations created in the Elite
discussion and hands- on lab activities. Dispatch Consoles. Admin can be saved and then distributed among the
Troubleshooting and maintenance techniques will be Elite Dispatch desktops.
addressed to the Motorola Solutions recommended TARGET AUDIENCE
service level. System Administrators, Console Technicians TARGET AUDIENCE
System Administrators for Dispatch Console
TARGET AUDIENCE COURSE OBJECTIVES Operators.
MCD 5000 Technicians After completing this course, the participant will be
able to: COURSE OBJECTIVES
COURSE OBJECTIVES • Understand key physical and functional By the end of the course, the student will be able to:
By the end of the course, you will be able to: characteristics of MCC 7000 Series Dispatch • Identify the hardware components that make up
• Identify the MCD 5000 System components and Consoles. the dispatcher position.
functions. • Understand physical installation requirements of • Describe the Purpose of the Elite Admin
• Install MCD 5000 Deskset. MCC 7000 Series Dispatch Consoles. application.
• Install Radio Gateway Units. • Perform tasks necessary to install MCC 7000 • Identify elements that make up the menu and
• Configure MCD 5000 subcomponents. Series Dispatch Consoles components. toolbar structure within the Elite Admin software.
• Troubleshoot the MCD 5000 System to Motorola • Perform configuration steps for MCC 7000 Series • Perform Elite Admin configurations.
Solutions recommended service levels. Dispatch Consoles components.
• Understand available maintenance tools and REQUISITE KNOWLEDGE
indicators in MCC 7000 Series Dispatch Consoles. Completion of the following course(s) or equivalent
REQUISITE KNOWLEDGE
Completion of the following course(s) or equivalent • Perform routine maintenance activities in MCC experience:
7000 Series Dispatch Consoles components. • DMT9112 DIMETRA™ X Core D9.1 MCC 7500
experience:
• NST021 Communication Systems Concepts • Troubleshoot MCC 7000 Series Dispatch Consoles Operator Workshop
components to the Motorola Solutions
recommended service level.
• Perform tasks necessary to provision users for None
None MCC 7000 Series Dispatch Consoles.
• Configure the MCC 7000 Series Dispatch Consoles
interface.
• Perform required administrative activities for MCC
7000 Series Dispatch Consoles.
REQUISITE KNOWLEDGE
experience:
• ACT100E or ACT101E Bridging the Knowledge Gap
Equipment
• AST4104 ASTRO® 25 Systems Applied Networking
PREREQUISITES
DIMETRA™ X CORE D9.1 DIMETRA™ X CORE D9.1

MCC 7500 OPERATOR MCC 7500 INSTALL, CONFIG,
WORKSHOP TROUBLESHOOTING, AND
MAINTENANCE
1 DAY DMT9112 3 DAYS DMT9113

This course provides students with an introduction to During this workshop students will perform
the dispatch console, its basic operation and tailored installation, configuration and troubleshooting
job aids which will be available for assistance in procedures relating to the MCC 7500C dispatch
operation. Through facilitation and hands-on activities, console on a live DIMETRA™ X Core system.
the user learns how to perform common tasks
associated with the console operation. TARGET AUDIENCE
Control Room Managers, System Engineers and
TARGET AUDIENCE Network Administrators responsible for the
Dispatch console operators. installation, configuration and maintenance of control
rooms containing MCC 7500C dispatch consoles in a
COURSE OBJECTIVES DIMETRA X Core system.
By the end of the course, the student will be able to:
• Identify the hardware components that make up COURSE OBJECTIVES
the dispatcher position. By the end of the course, the student will be able to:
• Describe the purpose of the Elite Dispatch • Install and configure the hardware and software
application. components of the MCC 7500C Dispatch Console
• Identify elements that make up the menu and subsystem.
toolbar structure within the Elite Dispatch • Troubleshoot installation and configuration
software. problems for the MCC 7500C Dispatch Console.
• Perform dispatcher operations:
• Communicate with radios: transmit and receive REQUISITE KNOWLEDGE
calls within group and individual Completion of the following course or equivalent
communications categories. experience:
• Perform advanced signaling features, i.e. • DMT9100 DIMETRA™ X Core D9.1 System
Quicklists, Emergency call and alarms, Overview
Ambience Listening calls.
• Perform basic procedures within screen PREREQUISITES
configurations, i.e. expanding and compressing None
resources, adjusting volume.
• Perform basic procedures within resource
groups, i.e. multiselect or patch group, APB
and patch transmit.
REQUISITE KNOWLEDGE
None
PREREQUISITES
None
BASE STATIONS
COURSES
MTS 2/MTS 4 INSTALLATION, CONFIGURATION, TROUBLESHOOTING & 48
MAINTENANCE WORKSHOP (TBTS01)
MTS 1 INSTALLATION, CONFIGURATION, TROUBLESHOOTING AND 48

MAINTENANCE (TBTS04)
STANDALONE GTR8000 CONVENTIONAL BASE RADIO (AST2006) 48
47
RADIO SOLUTIONS BASE STATIONS
MTS 2/MTS 4 INSTALLATION, MTS 1 INSTALLATION, STANDALONE GTR8000

CONFIGURATION, CONFIGURATION, CONVENTIONAL BASE
TROUBLESHOOTING AND TROUBLESHOOTING AND RADIO
MAINTENANCE WORKSHOP MAINTENANCE
4 DAYS TBTS01 3 DAYS TBTS04 2 DAYS AST2006

This course includes the theoretical and practical This course includes the theoretical and practical This course is designed to give the participants the
aspects of configuring, maintaining and aspects of configuring, maintaining and ability to align, troubleshoot and repair the
troubleshooting the MTS base station in a DIMETRA™ troubleshooting the MTS 1 base station in a Standalone GTR8000 Base Station/Repeater to
IP system. The course includes the practical use of DIMETRA™ IP system. The course includes the Motorola Solutions recommended service levels.
service software and the man-machine interface. practical use of service software and the man- Emphasis is placed on the use of Configuration
Practical sessions include the removal and machine commands. Practical sessions include the Service Software (CSS) and its role in configuration,
replacement of Field Replaceable Units (FRU). testing and configuration of the MTS 1. maintenance, diagnostics, alignments, and
optimization of the Standalone GTR8000 Base Radio/
TARGET AUDIENCE TARGET AUDIENCE Repeater.
Field Engineers responsible for installing, configuring Field Engineers responsible for installing and
and maintaining the base station equipment. configuring and maintaining MTS 1 equipment. TARGET AUDIENCE
Maintenance Technicians
By the end of the course, you will be able to: After completing this course, the student will be able COURSE OBJECTIVES
• Describe the function of the MTS within a to: By the end of the course, you will be able to:
DIMETRA IP system. • Describe the function of the MTS 1 within a • Understand basic concepts of the various radio
• Identify the Field Replaceable Units (FRUs) within DIMETRA IP system. systems supported by the GTR8000 Conventional
the MTS. • Identify and describe the function of MTS 1 Base Radio
components. • Identify the equipment modules of the GTR8000
• Describe the function of FRUs within the MTS.
• Describe MTS 1 installation procedures. Conventional Base Radio
• Perform MTS installation procedures.
• Execute MMI commands using local and telnet • Operate and perform routine maintenance on the
• Carry out removal and replacement procedures for
access. GTR8000 Conventional Base Radio
MTS FRUs.
• Perform MTS 1 verification test procedures. • Understand basic operational theory of GTR8000
• Identify FRU part numbers.
• Download configuration and application files using Conventional Base Radio components
• Utilise the Software Download application. the BTS Service Software and Software Download • Configure the GTR8000 Conventional Base Radio
• Perform maintenance and testing procedures using Manager application. using Configuration Service Software (CSS)
Motorola TETRA BTS Service Software. • Perform MTS 1 Ki loading procedures.
• Identify the different backplane connections on the
• Download a configuration file to the MTS using the • Perform MTS 1 troubleshooting using BTS Service GTR8000 Conventional Base Radio
BTS Service Software and Software Download Software.
Manager applications. • Perform calibration and alignment adjustments for
the GTR8000 Conventional Base Radio
• Perform Ki loading procedures to the MTS.
REQUISITE KNOWLEDGE • Troubleshoot problems and identify/replace faulty
• Carry out MTS expansion. • RF and Field or Bench service background - modules in the GTR8000 Conventional Base Radio
• Troubleshoot MTS to FRU level. recommended
REQUISITE KNOWLEDGE
REQUISITE KNOWLEDGE PREREQUISITES General RF knowledge and skills basic knowledge of
• RF and Field or Bench service background. None two-way radio systems
• Completion of a DIMETRA System Overview course
or equivalent experience is recommended.
PREREQUISITES
None
PREREQUISITES
None
SUBSCRIBER COURSES
TETRA SUBSCRIBER END-USER OPERATOR COURSES 50
TETRA TERMINAL PROGRAMMING COURSE (CPS PLUS) (TTER01PLUS) 51
TETRA SUBSCRIBER OPERATOR, PROGRAMMING AND MAINTENANCE 51

(DMT1107)
XTS/XTL TECHNICAL SUBSCRIBER ACADEMY (ADST005) 51
APX™ TECHNICAL SUBSCRIBER ACADEMY (APX010) 52
APX™ CPS PROGRAMMING AND TEMPLATE BUILDING (APX7001V) 52
APX™ RADIO MANAGEMENT WORKSHOP (RDS2017) 52
MOTOTRBO™ RADIO MANAGEMENT WORKSHOP (PCT2022) 53
MOTOTRBO™ SUBSCRIBER AND REPEATER TECHNICAL SERVICE ACADEMY 53

(TBO300)
49
RADIO SOLUTIONS SUBSCRIBERS
TETRA SUBSCRIBER END-USER OPERATOR COURSES
Click the boxes below to go to the LXP to get additional information and to register for the following subscriber
courses. The course description to the right applies to all courses listed below.
MTP3000 SERIES COURSE OVERVIEW COURSE OBJECTIVES

END-USER OPERATOR Our subscriber end-user operator courses will provide The goal of End-User Operator courses is to enable
the background information and the knowledge the user to identify the features and functions of their
required to allow delegates to be fully conversant chosen subscriber, to make calls and perform basic
with the features and functions of their chosen radio troubleshooting.
1 DAY DMT1054
subscriber. It will provide users with an introduction to After completing any of these courses, the student
their subscriber, its operation and builds on theoretical will be able to:
instruction with practical exercises designed to allow • Identify the location and function of all subscriber
delegates to practice and confirm their understanding keys and controls.
MTP6000 SERIES of all features and functions covered in the course. • Describe radio preparation including assembly and
END-USER OPERATOR battery charging.
TARGET AUDIENCE • Make all available Trunked Mode and Direct Mode
Radio end-user operators calls.
1 DAY DMT1068
• List optional features available to the subscriber.
• Perform basic subscriber troubleshooting.
MTM5000 SERIES
END-USER OPERATOR
REQUISITE KNOWLEDGE
None
1 DAY DMT1070
PREREQUISITES
None
MTM5400 SERIES
END-USER OPERATOR
2 HRS TTER27E
MXP600 END USER

OPERATOR
1 DAY DMT6003
TETRA TERMINAL TETRA SUBSCRIBER XTS/XTL TECHNICAL

PROGRAMMING COURSE OPERATOR, PROGRAMMING SUBSCRIBER ACADEMY
(CPS PLUS) AND MAINTENANCE
2 DAYS TTER01PLUS 1 DAY DMT1107 5 DAYS ADST005

This course will provide the background information This practical course will provide assistance to TETRA Participants will learn the capabilities, features and
and the knowledge required to program Motorola radio users, diagnose radio problems both locally and functions of the XTS/XTL family of radios as well as
Solutions TETRA radios. The course is highly practical remotely. Program the radio for end users operations how to correctly complete performance checks, radio
in nature and covers everything from software and provide first line maintenance for suspected faulty alignments, disassembly/reassembly, maintenance and
requirements and installation, through to programming radios. troubleshooting. This Academy will also focus on the
and editing radio codeplugs, and troubleshooting. detailed theory of operation.
TARGET AUDIENCE
TARGET AUDIENCE Technicians and personnel who will be involved in TARGET AUDIENCE
Technical staff required to program Motorola programming and maintaining to level 1. Radio Technicians
Solutions TETRA radios.
COURSE OBJECTIVES After completing this course, the student will be able By the end of the course, you will be able to:
After completing this course, the student will be able to: • Distinguish between the features and
to: • Locate and use all MTP6650 and MTM5400 specifications of the XTS and XTL 5000 radios
• Identify and locate all program features. controls. • Verify the correct operations of the XTS and XTL
• Describe the function of all major CPS Plus • Execute trunked and direct mode calls using the 5000 radios by completing Performance Checks and
features and tools. MTP6650 and MTM5400 radios. Alignment procedures
• Installation of the CPS and adding RPK files. • Carry out radio troubleshooting using built-in • Maintain & troubleshoot an XTS and XTL 5000
diagnostics. Radios
• Carry out radio programming using CPS Plus.
• Describe the function of Motorola CPS Plus • Disassemble and reassemble the radio’s using the
• Carry out CPS Plus troubleshooting procedures. software.
documented procedures
• Create a user codeplug and program the codeplug
• Verify the housing integrity of an XTS 5000R
REQUISITE KNOWLEDGE into an MTP6650 and MTM5400 radio.
portable radio
None • Carry out software troubleshooting using CPS Plus.
• Flash upgrade an XTS and an XTL 5000 Radio
• Carry out configuration for collaborative devices.
PREREQUISITES • Interpret the circuit theory of operation and use
None this information to isolate faults found at both the
REQUISITE KNOWLEDGE board and the component level
None
REQUISITE KNOWLEDGE
PREREQUISITES
None
experience:
• NST021 Communications Systems Concepts
• RDS0002 Basic RF
• RDS0004 Basic Radio
• ADT001T Test Out CPS Programming and Template
Building Overview
PREREQUISITES
None.
APX™ TECHNICAL APX™ CPS PROGRAMMING APX™ RADIO

SUBSCRIBER ACADEMY AND TEMPLATE BUILDING MANAGEMENT WORKSHOP
5 DAYS APX010 2 DAYS APX7001V 3 DAYS RDS2017

Participants will learn the capabilities, features, and The APX CPS Programming and Template Building Participants will learn the capabilities, features, and
functions of the APX family of radios as well as how course provides communications management functions of the APX Radio Management Suite.
to correctly complete performance checks, radio personnel and technicians with the knowledge and The course contains labs that focus on installation,
alignments, disassembly/reassembly, maintenance, training necessary to build templates and program the configuration, and operation using both wired and
and troubleshooting. This Academy will also focus on APX family of radios in the most efficient way POP25 updates to APX Subscriber radios in both a
a Level 2 (block-level) theory of operation for the APX possible. Supplemental videos for this VILT course can LAN and WAN environment.
family of radios and provide a review of APX CPS and be seen by enrolling in RDS1018 and RDS1019 in the
Radio Management programming. In addition to the LXP. TARGET AUDIENCE
lecture, large amounts of hands on with scenario- Radio Technicians, System Managers, Radio
based lab work will be used to reinforce knowledge TARGET AUDIENCE Programmers
transfer. Radio Technicians, System Managers
COURSE OBJECTIVES
TARGET AUDIENCE COURSE OBJECTIVES After completing this course, the student will be able
This course is intended for who would like to get By the end of the course, you will be able to: to:
familiar with the features, operation principles, • Build the APX family of programming templates • Describe the APX Radio Management Suite
using the APX CPS programming Software Program operations and required software and hardware
troubleshooting steps and disassembly and
the specific parameters related to the various components
reassembly of the APX family of radios.
system types in which the subscriber unit will • Describe all deployment options for APX Radio
operate: Conventional, Single Site trunking, Management Suite
Simulcast, SmartZone or ASTRO® 25 IV&D TDMA
COURSE OBJECTIVES • Configure a basic APX Radio Management system
and ASTRO® 25 IV&D x2. using a single PC, multiple PCs on a LAN, and
to: • Demonstrate knowledge of the APX CPS multiple PCs on a WAN.
• Distinguish between the features and navigation, tools, options and features that make • Troubleshoot common APX Radio Management
specifications of APX Portable and Mobile radios efficient programming of the radio possible. installation, configuration, and operation issues
• Verify the correct operation of the various radios • Demonstrate a complete understanding of the • Use Best Practices to implement and optimize
within the APX family of subscribers by completing various APX CPS programming efficiency tools,
Radio Management Performance.
Performance Checks and Alignment procedures such as: Cloning, drag and drop, Codeplug
Comparison tool, radio Flashing, Advance System
• Disassemble and reassemble APX radios using the
Key Administrator, Codeplug Merging and many REQUISITE KNOWLEDGE
others. Completion of the following courses or equivalent
• Maintain and troubleshoot radios within the APX experience:
family of subscribers • APX7001V APX CPS Programming and Template
REQUISITE KNOWLEDGE
Building Overview
Knowledge of the basic features and options of two-
REQUISITE KNOWLEDGE way radios and the basic concepts of trunking.
Completion of the following courses or equivalent PREREQUISITES
experience: PREREQUISITES None
• NST021 Communication Systems Concepts None
• APX7001V APX CPS Programming and Template
Building Overview
PREREQUISITES
None
MOTOTRBO™ RADIO MOTOTRBO™ SUBSCRIBER

MANAGEMENT WORKSHOP AND REPEATER TECHNICAL
SERVICE ACADEMY
2 DAYS PCT2022 4 DAYS TBO300

The MOTOTRBO™ Radio Management 2.0 Workshop Participants will learn the capabilities, features and
course provides technicians with the necessary functions of the MOTOTRBO™ family of radios and
information and practice to use the MOTOTRBO™ repeaters as well as how to correctly complete
Radio Management 2.0 programming tool effectively. performance checks, radio alignments, disassembly/
reassembly, maintenance, and troubleshooting. This
TARGET AUDIENCE Academy will also focus on the detailed theory of
System Managers and Technicians operation. In addition to lecture, large amounts of
hands on, scenario based lab work will be used to
COURSE OBJECTIVES reinforce knowledge transfer. This Academy will cover
By the end of the course, you will be able to: in detail different models within the MOTOTRBO™
• Deploy and use RM 2.0 in a variety of real-world family of radios and repeaters.
scenarios.
• Create and maintain configurations for basic TARGET AUDIENCE
MOTOTRBO™ Configurations (Connect Plus and Radio Technicians
Capacity Max excluded).
• Utilize Wi-Fi programming within RM 2.0. COURSE OBJECTIVES
• Use the RM Import and Export feature for database By the end of the course, you will be able to:
population. • Distinguish between the features and
• Convert existing radio templates and codeplugs to specifications of the MOTOTRBO portable and
RM 2.0 Configurations. mobile radios and repeaters
• License and activate Radio and Application • Verify the correct operations of the MOTOTRBO
features. radios and repeaters by completing Performance
• Use advanced features such as Data Mining. Checks and Alignment procedures
• Use RM 2.0 to ease mass-deployments of • Maintain and troubleshoot MOTOTRBO radios and
subscribers. repeaters
• Disassemble and reassemble the radios using the
REQUISITE KNOWLEDGE
Networking Essentials or Network + Certification.
• A high-level working knowledge of IP networking is REQUISITE KNOWLEDGE
important. Completion of the following course(s) or equivalent
experience:
• CEDMEL2000 MOTOTRBO™ System Introduction
PREREQUISITES
for Technicians
PCT1032 MOTOTRBO™ Radio Management 2.0
Configuration Mode
PREREQUISITES
None
MOTOTRBO™
COURSES
MOTOTRBO™ CAPACITY MAX TECHNICAL OVERVIEW (PCT1047) 58
MOTOTRBO™ CAPACITY MAX THEORY OF OPERATION (PCT1046) 58
MOTOTRBO™ RADIO MANAGEMENT 2.0 CONFIGURATION MODE (PCT1032) 58
MOTOTRBO™ RADIO MANAGEMENT WORKSHOP (PCT2022) 59
MOTOTRBO™ CAPACITY MAX DESIGN AND DEPLOY (PCT2010) 59
MOTOTRBO™ SYSTEM INTRODUCTION FOR TECHNICIANS (CEDMEL2000) 59
MOTOTRBO™ IP SITE CONNECT AND CAPACITY PLUS TECHNICAL OVERVIEW 60

(PCT1066)
MOTOTRBO™ IP SITE CONNECT AND CAPACITY PLUS THEORY OF OPERATIONS 60

AND DESIGN (PCT2023)
MOTOTRBO™ IP SITE CONNECT AND CAPACITY PLUS SYSTEMS WORKSHOP 60

(PCT3014)
54
RADIO SOLUTIONS MOTOTRBO™
MOTOTRBO™ TECHNICAL CAPACITY MAX TRAINING CURRICULUM
DO YOU UNDERSTAND RADIO
YES NO
BASIC RADIO
4 HRS RDS0004
DO YOU UNDERSTAND IP
YES NO
BASIC NETWORKING
1 HR RDS0003
CAPACITY MAX
MOTOTRBO™ CAPACITY MOTOTRBO™ CAPACITY MOTOTRBO™ RADIO

MAX TECHNICAL MAX THEORY OF MANAGEMENT 2.0
OVERVIEW OPERATION CONFIGURATION MODE
2 HRS PCT1047 1 HR PCT1046 1 HR PCT1032
DO YOU HAVE RADIO MANAGEMENT KNOWLEDGE
YES NO
MOTOTRBO™ RADIO
MANAGEMENT 2.0
WORKSHOP
2 DAYS PCT2022
MOTOTRBO™ DESIGN AND

DEPLOY FOR CAPACITY
MAX
5 DAYS PCT2010
MOTOTRBO™ TECHNICAL IP SITE CONNECT, CAPACITY PLUS TRAINING CURRICULUM
DO YOU UNDERSTAND RADIO
YES NO
BASIC RADIO
4 HRS RDS0004
DO YOU UNDERSTAND IP
YES NO
BASIC NETWORKING
1 HR RDS0003
IP SITE CONNECT, CAPACITY PLUS (SINGLE AND MULTI-SITE)
DO YOU HAVE MOTOTRBO™ EXPERIENCE
YES NO
MOTOTRBO™ SYSTEM
INTRODUCTION FOR
TECHNICIANS
2 DAYS CEDMEL2000
MOTOTRBO™ IP SITE MOTOTRBO™ IP SITE

CONNECT AND CAPACITY CONNECT AND CAPACITY
PLUS TECHNICAL PLUS THEORY OF
OVERVIEW OPERATIONS AND DESIGN
1.5 HRS PCT1066 1 DAY PCT2023
OPTIONAL TRAINING
MOTOTRBO™ IP SITE MOTOTRBO™ RADIO

CONNECT AND CAPACITY MANAGEMENT 2.0
PLUS SYSTEMS WORKSHOP WORKSHOP
4 DAYS PCT3014 2 DAYS PCT2022
CURRICULUM COMPLETE
PARTICIPANT SHOULD BE ABLE TO DESCRIBE THE KEY CHARACTERISTICS OF THE SYSTEM, DESCRIBE THE KEY CONFIGURATION ITEMS IN BOTH SUBSCRIBERS
AND REPEATERS, PROGRAM EFFECTIVE REPEATER AND SUBSCRIBER CODEPLUG TEMPLATES FOR THE SYSTEM, AND DESCRIBE THE APPLICABLE IP
NETWORKING REQUIREMENTS WHEN DESIGNING A SYSTEM.
MOTOTRBO™ TECHNICAL TRAINING CURRICULUM

FOR SUBSCRIBER/REPEATER MAINTENANCE TECHNICIAN
MOTOTRBO™ SYSTEM
INTRODUCTION FOR
TECHNICIANS
2 DAYS CEDMEL2000
MOTOTRBO™ SUBSCRIBER
AND REPEATER TECHNICAL
SERVICE ACADEMY
4 DAYS TBO300
CURRICULUM COMPLETE
PARTICIPANT WILL LEARN THE COMMON MOTOTRBO™ FEATURES AND CAPABILITIES TO DESIGN AND DEPLOY MOTOTRBO™ SYSTEMS. PARTICIPANT SHOULD
BE ABLE TO COMPLETE PERFORMANCE CHECKS, RADIO ALIGNMENTS, DISASSEMBLY/REASSEMBLY, MAINTENANCE, AND TROUBLESHOOTING OF VARIOUS
MOTOTRBO™ RADIO TYPES.
MOTOTRBO™ CAPACITY MOTOTRBO™ CAPACITY MOTOTRBO™ RADIO

MAX TECHNICAL MAX THEORY OF MANAGEMENT 2.0
OVERVIEW OPERATION CONFIGURATION MODE
2 HRS PCT1047 1 HR PCT1046 1 HR PCT1032

This self-study course is designed to help you learn This foundational self-study course is designed to This self-paced course is a basic tutorial of Radio
the fundamentals of Capacity Max. help you understand the theory of how a Capacity Management (RM) 2.0 Configuration Mode. A set of
Whether you have a sales or technical background, Max system functions. It describes the life cycle of a short videos present installation and deployment of
this training will give you the information that you call, which includes: call initiation, call queuing, call RM components, explain the concepts of sets and
need to gain a basic understanding of Capacity Max. grant or rejection, call transmission(s), and call configurations, and demonstrate the user how to
Begin by exploring the DMR standard and Capacity termination. This knowledge is important for system navigate through RM Client views and functionalities.
Max’s positioning within the MOTOTRBO™ portfolio troubleshooting and maintenance purposes. The course also covers migration from template to
of systems. configuration mode, backup and restores procedures,
Learn about the different hardware and software TARGET AUDIENCE as well as user and machine authorization.
components that make up a Capacity Max system and Professionals responsible for selling, designing,
gain an understanding of its logical and physical configuring, deploying, or maintaining MOTOTRBO™ TARGET AUDIENCE
topology. Features, redundancy, design tools and radio systems. Professionals responsible for configuring, deploying,
warranty will also be addressed. or maintaining MOTOTRBO™ radios and repeaters.
COURSE OBJECTIVES
TARGET AUDIENCE Upon completion of this course, you will be able to COURSE OBJECTIVES
Professionals responsible for selling, designing, describe and explain the functions of: After completing this course, the student will be able
configuring, deploying, or maintaining MOTOTRBO™ • Control Channel to:
radio systems. • Roaming • Explain the purpose of that Radio Management
Configuration (RM) Mode.
• Radio Registration
COURSE OBJECTIVES • Explain the concept of sets and configurations.
• Call Request
By the end of the course, you will be able to: • Set up Radio Management 2.0 for the first time.
• Explain Digital Mobile Radio (DMR) • Call Setup
• Name and navigate through major RM Client
• Busy Queue
• Describe a basic Capacity Max system and where views.
it fits in the MOTOTRBO™ Portfolio • Channel Allocation
• Perform basic RM Configuration Client operations:
• Describe the Capacity Max’s system physical and • Call Termination populate and manage radio database, edit sets and
logical topologies configurations, etc.
• List the minimum hardware and software REQUISITE KNOWLEDGE • Perform Server Utility operations.
requirements for a Capacity Max system Basic Radio knowledge
• Distinguish the three different types of Capacity REQUISITE KNOWLEDGE
Max Operating Modes PREREQUISITES None
• Identify the different features and license types PCT1047 MOTOTRBO™ Capacity Max Technical
available for a Capacity Max system Overview PREREQUISITES
None
REQUISITE KNOWLEDGE
Basic Radio knowledge
PREREQUISITES
None
MOTOTRBO™ RADIO MOTOTRBO™ DESIGN AND MOTOTRBO™ SYSTEM

MANAGEMENT WORKSHOP DEPLOY FOR CAPACITY INTRODUCTION FOR
MAX TECHNICIANS
2 DAYS PCT2022 5 DAYS PCT2010 2 DAYS CEDMEL2000

The MOTOTRBO™ Radio Management 2.0 Workshop MOTOTRBO™ Capacity Max Design and Deploy This is an introductory course to the MOTOTRBO™
course provides technicians with the necessary begins by covering the design process for a Capacity system theory of operation, key components and
information and practice to use the MOTOTRBO™ Max Radio system. Participants will have the topologies. MOTOTRBO™ System Introduction for
Radio Management 2.0 programming tool effectively. opportunity to practice designing and deploying a Technicians provides all the basic information about
small scale, 2 Site/3 Channel, Capacity Max system in common MOTOTRBO™ features and capabilities,
TARGET AUDIENCE a safe classroom environment. This course will also along with system design and deploy principles.
System Managers and Technicians cover how to configure Capacity Max using Radio
Management 2.0 Configuration Mode. TARGET AUDIENCE
COURSE OBJECTIVES Professionals responsible for selling, designing,
By the end of the course, you will be able to: TARGET AUDIENCE configuring, deploying, or maintaining MOTOTRBO™
• Deploy and use RM 2.0 in a variety of real-world This training is intended for professionals responsible Digital Radio Systems.
scenarios. for designing, configuring, or deploying MOTOTRBO™
• Create and maintain configurations for basic radio systems. COURSE OBJECTIVES
MOTOTRBO™ Configurations (Connect Plus and Upon completion of this course, you will be able to:
Capacity Max excluded). COURSE OBJECTIVES • Correctly categorize the different components
• Utilize Wi-Fi programming within RM 2.0. Upon completion of this course, you will be able to: available to build your MOTOTRBO™ system.
• Use the RM Import and Export feature for database • Design a simple a 1-System 2 Site/3 Channel • Accurately explain the functional technology that
population. Capacity Max system MOTOTRBO™ systems employ
• Convert existing radio templates and codeplugs to • Calculate Capacity Max capacity and bandwidth • Propose the MOTOTRBO™ topology that best fits
RM 2.0 Configurations. using a Case Scenario and System Design tools. the user requirements.
• License and activate Radio and Application • Using Radio Management Configuration Mode, • Correctly describe MOTOTRBO™’s digital and
features. configure your radios and infrastructure. analog features.
• Use advanced features such as Data Mining. • Deploy a 1-System 2 Site/3 Channel Capacity Max • Analyze the various data applications’ capabilities
• Use RM 2.0 to ease mass-deployments of system. and everyday uses within the MOTOTRBO™
subscribers. • Using System Advisor, learn the fundamentals of systems.
troubleshooting and -maintaining a Capacity Max • Refer to system and channel capacity
REQUISITE KNOWLEDGE system. considerations during system planning.
Networking Essentials or Network + Certification. • Execute Radio Management database backup and • Refer to MOTOTRBO™ IP network design
• A high-level working knowledge of IP networking is restore. considerations during system planning.
important. • Describe how to optimize a Capacity Max system. • Design a fleetmap in accordance with
organizational requirements and resources.
PREREQUISITES REQUISITE KNOWLEDGE • Select the right MOTOTRBO™ tool for your needs.
PCT1032 MOTOTRBO™ Radio Management 2.0 Completion of the following course(s) or equivalent • Successfully purchase, register, and activate
Configuration Mode experience: premium radio features.
• Understanding IP Network Addressing.
• Knowledge of RF Propagation modeling tools
REQUISITE KNOWLEDGE
Completion of the following optional courses or
PREREQUISITES equivalent knowledge:
• PCT1032 MOTOTRBO™ Radio Management 2.0 • RDS0003 Basic Networking
Configuration Mode • RDS0002 Basic RF
• PCT1046 MOTOTRBO™ Capacity Max Theory of • RDS0004 Basic Radio
Operation
• AAE1402 Professional and Commercial Radios
• PCT1047 MOTOTRBO™ Capacity Max Technical (PCR) Portfolio Overview
Overview
PREREQUISITES
None
MOTOTRBO™ IP SITE MOTOTRBO™ IP SITE MOTOTRBO™ IP SITE

CONNECT AND CAPACITY CONNECT AND CAPACITY CONNECT AND CAPACITY
PLUS TECHNICAL PLUS THEORY OF PLUS SYSTEMS WORKSHOP
OVERVIEW OPERATIONS AND DESIGN
1.5 HRS PCT1066 1 DAY PCT2023 4 DAYS PCT3014

This course is designed to help you understand the This course is designed to help you gain a solid This course allows the participant to acquire in-depth
basics of a MOTOTRBO™ IP Site Connect and a foundation and understanding of the theory behind hands-on experience in planning, configuring, and
MOTOTRBO™ Capacity Plus system. We’ll begin by how an IPSC and Capacity Plus system functions. It deploying the following MOTOTRBO™ systems:
exploring their capabilities, features and positioning describes the life cycle of a call, repeater arbitration Digital Conventional, IP Site Connect, Capacity Plus
within the MOTOTRBO™ system solutions. You will and Motorola’s proprietary Enhanced Channel Access Single and Multi-Site. Under the Instructor’s guidance,
also learn about the different system components and (ECA) feature. In addition, you will learn about the participants will have the opportunity to practise
their general topology. The course will also review different IPSC and Capacity Plus system design designing and deploying the systems in a safe
available MOTOTRBO™ services packages. options, fleetmapping and the MOTORBO System classroom environment. The course also provides
Design Tool. information on the fleetmapping considerations
TARGET AUDIENCE together with exercises for each system type.
Professionals responsible for selling, designing, TARGET AUDIENCE
configuring, deploying, or maintaining MOTOTRBO™ Professionals responsible for designing and deploying TARGET AUDIENCE
radio systems. MOTOTRBO™ radio systems. Professionals responsible for deploying MOTOTRBO™
radio systems.
By the end of the course, you will be able to: After completing this course, the student will be able COURSE OBJECTIVES
• Describe a MOTOTRBO™ IP Site Connect and to: Upon completion of this course, the participant will be
Capacity Plus system. • Explain the call processing methods. able to:
• Explain the capabilities of the MOTOTRBO™ IP Site • Define repeater arbitration, Enhanced Channel • Describe the MOTOTRBO™ IP Site Connect and
Connect and Capacity Plus system. Access (ECA) and All Start. Capacity Plus (Single and Multi-Site) systems, their
• Identify the MOTOTRBO™ IP Site Connect and • List the considerations that must be taken into capabilities, system components, and data
Capacity Plus system components. account when designing a MOTOTRBO™ IP Site application.
• Identify a MOTOTRBO™ IP Site Connect and Connect, Capacity Plus Single-Site or Capacity Plus • Describe the MOTOTRBO™ IP Site Connect and
Capacity Plus topology. Multi-Site system. Capacity Plus (Single and Multi-Site) theory of
• Explain the difference in service plans between • Use the MOTOTRBO™ System Design Tool to size operation.
these systems. the system. • Describe the available MOTOTRBO™ IP Site
• Explain the purpose of Fleetmapping, how to Connect and Capacity Plus (Single and Multi-Site)
REQUISITE KNOWLEDGE conduct a fleetmap and its importance in system topologies.
Completion of the following course(s) or equivalent design.
• Take the steps needed to configure IP Site Connect
experience: • Illustrate possible system deployment topologies and Capacity Plus (Single and Multi-Site) systems
• Basic Radio knowledge based on options selected. using MOTOTRBO™ CPS to program the
• CEDMEL2000 MOTOTRBO™ Systems Introduction • Describe the roaming process which helps to subscribers and repeaters.
for Technicians optimize User coverage.
• Describe Data capabilities.
REQUISITE KNOWLEDGE
PREREQUISITES • Understand the purpose and intent of voting Basic Radio knowledge
repeaters and receivers.
None
PREREQUISITES
REQUISITE KNOWLEDGE • CEDMEL2000 MOTOTRBO™ System Introduction
• Basic Radio knowledge for Technicians
• CEDMEL2000 MOTOTRBO™ Systems Introduction • PCT1066 MOTOTRBO™ IP Site Connect and
for Technicians
Capacity Plus Technical Overview
• PCT1066 MOTOTRBO™ IP Site Connect and
• PCT2023 MOTOTRBO™ IP Site Connect and
Capacity Plus Technical Overview Capacity Plus Theory of Operations and Design
PREREQUISITES
None
PRIVATE
BROADBAND
WAVE™ 5000 SYSTEM ADMINISTRATION (AST1035) 62
WAVE™ CERTIFIED INTEGRATION ENGINEER (AST3001) 62
WAVE™ PTX APPLICATION OVERVIEW (PSA0004L) 62
WAVE™ PTX DISPATCH OVERVIEW (PSA0017L) 63
TLK 100 PORTABLE TWO-WAY RADIO OVERVIEW (PSA0100L) 63
WAVE™ PTX LMR INTEROPERABILITY TO MOTOTRBO™ (PSA1051L) 63
WAVE™ PTX ADMINISTRATOR (PSA2001L) 64
INTELLIGENT MIDDLEWARE 5.2 OPERATION AND ADMINISTRATION (RDS2025) 64
61
PRIVATE BROADBAND
WAVE™ 5000 WAVE™ CERTIFIED WAVE™ PTX APPLICATION

SYSTEM ADMINISTRATION INTEGRATION ENGINEER OVERVIEW
2 DAYS AST1035 5 DAYS AST3001 0.5 HRS PSA0004L

This course provides an overview of the WAVE™ 5000 The WAVE™ Certified Integration Engineer course This course provides an overview of the WAVE™ PTX
Solution, its features, hardware requirements, and provides instruction in designing, integrating, and PTT application. It offers guidelines for signing up for
software and is targeted to the Administrator role and troubleshooting WAVE™ systems. It also provides the WAVE™ trial and includes demonstrations of how to
or support roles. groundwork for a basic understanding of how WAVE™ make calls, share location, and send secure
delivers a Radio-over-IP solution. The training scope multimedia messages. It also explains how to use the
TARGET AUDIENCE covers WAVE™ integration to MOTOTRBO™, latest features, such as Quick Group from Map,
You should attend this training course if you are an ASTRO®, and DIMETRA™ systems. Geofencing, and Supervisory Override.
Administrator or support personnel of a WAVE™ 5000
solution. TARGET AUDIENCE TARGET AUDIENCE
Sales/Systems Engineers who will design and This training is intended for new WAVE™ PTX users
COURSE OBJECTIVES implement WAVE™ solutions. who want to start using the application and get
By the end of the course, you will be able to: familiar with its interface and features.
• Add, edit and delete Channels. COURSE OBJECTIVES
• Create, edit and delete Channel Groups. After completing this course, the student will be able COURSE OBJECTIVES
• Perform administration tasks for Users, Profiles, to: After completing this course, the participant will be
and Subscribers Manage Media and Proxy Servers. • Understand and identify WAVE™ components. able to:
• Install and configure the WAVE™ Management • Sign up for the WAVE™ PTX trial and upgrade to a
• Manage Console.
Server, Media Server, Proxy Server, Desktop paid subscription.
• Understand SIP.
Communicator, Advanced Desktop Communicator, • Navigate the new WAVE™ PTX PTT application’s
• Describe what QoS is. and Mobile Communicators. interface.
• Describe Morse Call Signs public safety feature • Identify radio systems compatible with WAVE™ • Make calls, share location, and send secure
• View log entries and delete log records in System and list integration steps. multimedia messages.
Log. • Maintain and support a WAVE™ domain. • Create Quick Groups from the map view, add
• Search, play, and download recordings. Geofences, and use Supervisory Override.
• Add, change, and delete audio files. REQUISITE KNOWLEDGE
• Describe the WAVE™ Database. General knowledge of IP Networking, IP Telephony, REQUISITE KNOWLEDGE
• Find answers to troubleshooting questions. Server-class Operating Systems None
REQUISITE KNOWLEDGE
None None
None
PREREQUISITES
None
PRIVATE BROADBAND
WAVE™ PTX DISPATCH TLK 100 PORTABLE WAVE™ PTX LMR

OVERVIEW TWO-WAY RADIO INTEROPERABILITY TO
OVERVIEW MOTOTRBO™
1 HR PSA0017L 0.75 HRS PSA0100L 0.5 HRS PSA1051L

This course provides instruction on how to operate In this course, you will learn how to operate the This course provides instructions on how to integrate
the WAVE™ PTX Dispatch web-based application. TLK 100 Portable Two-Way Radio, make and receive the WAVE™ PTX application with MOTOTRBO™
Split into short clips, this in-depth course covers the calls, register and modify device information, and Systems. It includes software simulations showing
basics, from installation and high-level overview, perform basic maintenance on your device. how to add radio systems and gateways. It also
through making, receiving and recording calls, sending provides guidance on how to associate Gateways
and receiving secured messages, using the map and TARGET AUDIENCE with Radio Systems, edit Radio Systems, add
monitoring TalkGroups, and then moves on to more TLK 100 users and WAVE™ administrators who want Subscribers and TalkGroups.
advanced features, such as geofencing and location to learn how to operate the device and all of its
history. features, perform basic troubleshooting, or register TARGET AUDIENCE
and activate TLK 100 devices. This training is intended for WAVE™ PTX users who
TARGET AUDIENCE want to get familiar with the process of WAVE™ PTX
This training is intended for WAVE™ PTX users who COURSE OBJECTIVES integration with MOTOTRBO™ Systems, including
want to get familiar with the features and operation After completing this course, the participant will be operations on Radio Systems, Gateways, Subscribers
principles of WAVE™ PTX Dispatch application in able to: and TalkGroups.
order to coordinate fleets and communicate with • Navigate the TLK 100 menu.
them. • Access radio information. COURSE OBJECTIVES
• Connect wired and wireless accessories. After completing this course, the participant will be
COURSE OBJECTIVES able to:
• Initiate and receive calls.
By the end of the course, you will be able to: • Add Radio Systems in WAVE™ PTX (Capacity Plus
• Install and launch WAVE™ PTX Dispatch • Activate devices. Single Site, Capacity Plus Multi-Site, and Capacity
application. • Manage devices and users. Max).
• Navigate the application’s interface. • Declare and respond to emergencies. • Add Gateways in WAVE™ PTX and associate them
• Use the map. • Send and respond to IPAs. with Radio Systems.
• Make and receive calls. • Perform radio maintenance. • Edit Radio Systems, add Subscribers and
• Send and receive secure messages. TalkGroups.
• Perform advanced operations. REQUISITE KNOWLEDGE

None REQUISITE KNOWLEDGE
Completion of the following course or equivalent
REQUISITE KNOWLEDGE experience:
None PREREQUISITES
None • PSA2001L WAVE™ PTX Administrator
PREREQUISITES
None PREREQUISITES
None
PRIVATE BROADBAND
WAVE™ PTX INTELLIGENT MIDDLEWARE

ADMINISTRATOR (IMW) OPERATIONS AND
ADMINISTRATION
0.5 HRS PSA2001L 2 DAYS RDS2025

This course provides an overview of the WAVE™ PTX The purpose of this course is to provide the steps to
application, its key features, integration possibilities, operate and maintain a customer’s IMW system
and roles within the application. It includes clickable within their Motorola system (ASTRO®, DIMETRA™,
software simulations showing basic operations, LTE).
operations on Customers, and operations on Partner
Employees within the Administrator role. TARGET AUDIENCE
Professionals responsible for the operation and
TARGET AUDIENCE maintenance of a customer’s IMW system within their
This training is intended for WAVE™ PTX users who Motorola systems (ASTRO®, DIMETRA, LTE).
want to get familiar with Administrator features and
functionalities of the application. COURSE OBJECTIVES
By the end of the course, you will be able to:
COURSE OBJECTIVES • Describe IMW features.
By the end of the course, you should be able to: • Configure an IMW system.
• Describe the WAVE™ PTX application, its key
• Identify the IMW tools to administer the system.
features, integration possibilities, and roles within
the system. • Perform routine administration.
• Perform basic operations. • Perform troubleshooting.
• Perform operations on Customers: adding, editing • Understand system-specific considerations.
Customers, Employees, Users, and TalkGroups.
• Perform operations on Partner Employees: adding REQUISITE KNOWLEDGE
and editing Partner Employees. None
REQUISITE KNOWLEDGE PREREQUISITES

None None
PREREQUISITES
None
CYBERSECURITY
CYBERSECURITY
COURSES
CYBERSECURITY FUNDAMENTALS ONLINE EDITION (CYB0101) 66
CYBER INCIDENT RESPONSE (CYB0103) 66
CYBER ESSENTIALS (CYB0106) 66
CONDUCTING A VULNERABILITY ASSESSMENT (CYB0107) 67
CYBER ATTACK PREPAREDNESS (CYB0115) 67
THE COMPLETE INCIDENT RESPONSE (IR) PROCESS (CYB0127) 67
CYBERSECURITY
CYBERSECURITY CYBER INCIDENT CYBER ESSENTIALS

FUNDAMENTALS ONLINE RESPONSE
EDITION
5 HRS CYB0101 CYB0103 1 HR CYB0106

This course provides participants with a high-level Cyber Incident Response is a self-directed, self-paced This course provides participants with a foundational
overview of various aspects of Cybersecurity in the Computer Based Training (CBT) program that equips understanding of cybersecurity and the everyday
context of a modern and Internet-connected students with the skills needed to fight back against terminology used by cybersecurity professionals. From
environment. Through lecture, hands-on exercises, modern cyber threats. Upon successfully completing an in-depth discussion of cyber attacks shown
and group discussion, you will gain a foundational this course, students will understand how to through the perspectives of social engineering,
perspective on the challenges of designing a effectively prepare for, defend against and respond to phishing, and malware, this material focuses on the
cybersecurity program, implementing secure systems, successful cyber attacks. types of targets that adversaries look for each and
and other factors needed for a comprehensive every day. The course concludes with an updated
cybersecurity solution. Upon completion of this TARGET AUDIENCE review of best practices that both individuals and
course, each participant will be able to define The Cyber Incident Response training is designed for organizations alike can use to protect the quality of
cybersecurity terminology, compliance requirements, individuals with between 3 and 5 years of experience valuable data and related company information.
review sample attacks, and gain an understanding of working in a computing environment as part of a
the impact of current threat trends on cybersecurity CERT/CSIRT/SOC who desire or are required to TARGET AUDIENCE
implementation. protect critical information systems before, during, This course is designed for anyone who needs to
and after an incident which may be a cybersecurity raise their cybersecurity awareness in their
TARGET AUDIENCE attack. workplace, and also for those who are looking to
This course is designed for anyone who needs to increase their knowledge in various cybersecurity
raise their cybersecurity awareness in their COURSE OBJECTIVES related fields.
workplace, and also for those who are looking to By the end of the course, you will be able to:
increase their knowledge in various cybersecurity • Assess information security risk in computing and COURSE OBJECTIVES
related fields. networking environments By the end of the course, you will be able to:
• Collect cyber threat intelligence • Analyze the broad role of NIST and how it relates
COURSE OBJECTIVES • Analyze the cybersecurity threat landscape to the field of cybersecurity.
By the end of the course, you will be able to: • Respond to and investigate cybersecurity threats • Identify the terminology and context of
• Provide a general definition of the concept of cybersecurity language used by cybersecurity
• Analyze data collected from security event logs
cybersecurity. experts every day.
• Assess and defend against post-attack techniques
• Identify basic cybersecurity terminology. • Contrast learned cybersecurity terminology into
• Identify the primary cybersecurity threats from offensive versus defensive categories.
cyber war, cyber terrorism, and cybercrime. REQUISITE KNOWLEDGE • Provide a general definition of the concept of
• Describe specific cybersecurity challenges to the None cybersecurity.
Federal government and the Department of • Identify the primary cybersecurity threats and
Defense (DoD). PREREQUISITES attacks.
• Identify the key challenges to implementing None • Define the CIA triad security model.
security on the Internet. • Compare examples of companies affected by
• Develop connections between cybersecurity attack phishing and malware.
methods and motives for attackers. • Create a strong security plan to proactively help
• Analyze the role of legislation in cybersecurity and users avoid instances of phishing and malware.
determine how countries respond nationally to • Identify IR Plans and outline elements of sample
various cyber attacks. suspicious phishing related emails.

None None to Beginner. This course is designed for those
who are either new to the cybersecurity field or want
PREREQUISITES to gain a fundamental knowledge of the field for their
None own personal understanding. For those interested in
exploring these topics further, we have additional
courseware that expands on a variety of cybersecurity
related topics.
PREREQUISITES
None
CYBERSECURITY
CONDUCTING CYBER ATTACK THE COMPLETE INCIDENT

A VULNERABILITY PREPAREDNESS RESPONSE (IR) PROCESS
ASSESSMENT
1 HR CYB0107 1.5 HRS CYB0115 2.5 HRS CYB0127

This course provides participants with an introduction This course provides participants with a broad This course provides participants with a
to what vulnerability assessments are and how to discussion on different cyberattacks and how to comprehensive introduction to the incident response
begin the vulnerability assessment process. As the prepare and defend against them. The course will (IR) process from the view of the analyst and general
course takes participants through the ten (10) major highlight the effects of damages inflicted from a employee. From defining a security incident, to
steps of a security assessment, the course also cyberattack and provide relevant examples of specific discussing the levels and types of a security breach,
discusses the concept of penetration testing attacks. These examples will include topics like this course looks at how information used within your
(pentesting), the types of scans available, and the identity theft, loss of personally identifiable organizational systems can be used as a potential
importance of developing a solid remediation and information, and also loss of access or the deletion of source of vulnerability for malicious organizations and
mitigation plan. The course concludes with a brief your personal documents and files. rogue threat actors. The course breaks down IR
overview of penetration testing best practices and further through various sources of information, from
how to continue a scanning cycle that will help TARGET AUDIENCE network and system monitoring, to the Supply Chain,
remediate future incidents for your organization. This course is specifically designed as an introduction and system audit logs. The modules presented here
to the concept of cyber attacks and how cyber attacks discuss the impact of a cyber incident and the steps
TARGET AUDIENCE can affect the overall security and safety of your needed for rapid IR response based on the specific
This course is specifically designed as an introduction personal and customer data. While this course will be impact categories and how response times directly
to vulnerability assessments and is focused towards useful to individuals within the IT field, it is also influence internal and external organizational goals.
individuals (directors, program managers, security recommended for anyone who works or spends a The course concludes with an introduction into
officers, IT, others) who manage multiple types of significant amount of time online each and every day. documentation, maintaining accurate records, and
assets within your organization on a daily basis. discussing the value of forensic analysis and how it
COURSE OBJECTIVES plays an important role in maintaining the quality of
COURSE OBJECTIVES By the end of the course, you will be able to: each tailored IR response unique to the situations of
By the end of the course, you will be able to: • Define a cyberattack. your organization.
• Identify the focus of a vulnerability assessment • Describe the effects of a cyberattack.
• Recognize the vulnerability assessment legal TARGET AUDIENCE
• Identify 3 types of cyberattack methods.
landscape This course will be useful to individuals within the IT
• Explain the 3 steps in preparing for a cyberattack. field, it is also recommended for anyone who works
• Define the difference between vulnerability • Locate additional resources for preparing and
assessments and penetration testing or spends a significant amount of time online each
responding to cyberattacks. and every day.
REQUISITE KNOWLEDGE REQUISITE KNOWLEDGE COURSE OBJECTIVES

None to Beginner. This course was built as a None to Beginner. This course was built as a By the end of the course, you will be able to:
foundational introduction to the field of vulnerability foundational introduction to the basics of cyber • Identify what constitutes a security incident.
assessments and how cybersecurity policies can attacks and they can create varying levels of damage • Outline the incident response process.
affect the security of your assets that you manage based on the impact of the attack once deployed. By
daily. For those interested in exploring these topics • Illustrate different incident indicators and
expanding your knowledge of the attack vectors and precursors.
further, we have additional courseware that expands other related patterns, you can create logical
on a variety of these and other cybersecurity related • Analyze incident response documentation
defensive strategies that can help secure both your requirements.
topics. personal and professional networks. For those
interested in exploring these topics further, we have
PREREQUISITES additional courseware that expands on a variety of REQUISITE KNOWLEDGE
None these and other cybersecurity related topics. None to Beginner.
None None
CONTACT US
VISIT OUR WORLDWIDE
EDUCATION WEBSITE:
MOTOROLASOLUTIONS.COM/LEARNING
Our website is your portal to find help to

meet your organizational training needs.
Keep up to date with the latest version of
this catalog, our training schedule, or
simply use the Contact Us function for
additional questions or assistance.
Motorola Solutions
World Wide Services
Bank of America Plaza
401 E Las Olas Blvd,
16th Floor
Fort Lauderdale, FL 33301
Motorola Solutions, Inc.

500 West Monroe Street, Chicago, Il 60661 U.S.A.
motorolasolutions.com
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized
M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC and are used under license.
All other trademarks are the property of their respective owners.
© 2021 Motorola Solutions, Inc. All rights reserved. 10-2021

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MN006473A01 005 LACR Learning Catalog

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MOTOROLA SOLUTIONS - WORLDWIDE EDUCATION

LATIN AMERICA EDITION | MAY 2021

With Motorola Solutions, Inc. Education

Whether your organization is new to our

Starting with professionally developed,

Whether training is delivered virtually, at

We look forward to working with you.

EDUCATION SERVICES LEARNING EXPERIENCE PORTAL TRAINING PORTFOLIO

INTRODUCTION................................... 4 LXP INTRODUCTION...........................11 TWO-WAY COMMUNICATIONS

EDUCATION PACKAGES...................... 5 ACCESSING THE LXP........................ 12 FOUNDATIONAL COURSES.............. 14

TAILORED TRAINING: ASTRO® P25

OPERATOR TRAINING......................... 9 POLICIES AND REQUIREMENTS ����� 13 MOTOTRBO™ INFRASTRUCTURE

Our range of services is designed to

Our services not only respond to

Browse this Catalog to learn more about

• Your Motorola Solutions Infrastructure & Devices

TOPICS TOPICS TOPICS

TOPICS TOPICS TOPICS

ASTRO® 25 SYSTEM OVERVIEW APX QUICK START

MY VIEW PORTAL OVERVIEW APX RADIO MANAGEMENT OVERVIEW

ASTRO® FEATURES AND FUNCTIONALITY

ASTRO® 25 IV&D RADIO SYSTEM ADMINISTRATOR

RADIO END USER TRAIN-THE-TRAINER

RADIO END USER TRAIN-THE-TRAINER

WAVE™ ADMINISTRATION & END USER

IMW OPERATIONS AND ADMINISTRATION

LIVE TRAINING SELF-PACED TRAINING

UNDERSTANDING THE ICONS

LIVE TRAINING SELF-PACED TRAINING EXAM

“The instructor did an outstanding job. Truly a

“Exceptional course, no words to explain the

Users of your mobile and portable

Dispatchers of your consoles require

TRAIN THE TRAINER OPERATOR TRAINING

COURSE OVERVIEW • Overview of console configuration

TO REQUEST FIELD TRAINING, PLEASE CONTACT YOUR ACCOUNT MANAGER.

LEARNING EXPERIENCE PORTAL

Use the search box and filters

View your history and upcoming

Receive reminder notifications of

Easily locate and download

HOW TO ACCESS THE LEARNING EXPERIENCE PORTAL

SET UP A NEW USER ACCOUNT AND PASSWORD

CONTACT MOTOROLA SOLUTIONS LEARNING HELPDESK

ARGENTINA 0800-333-3708 SPANISH DID 3127255372

BRAZIL 0800-892-4264 PORTUGUESE DID 3127255373

CHILE 123-0020-2126 CARIBBEAN DID 3127255368

POLICIES AND REQUIREMENTS

BASIC RADIO (RDS0004) 17

BASIC NETWORKING (RDS0003) 17

RF FOR RADIO PROFESSIONALS (RDS2012) 18

SPECTRUM FREQUENCIES SYSTEMS (RDS1037) 18

COMMUNICATION SYSTEMS CONCEPTS (NST021) 18

NETWORKING ESSENTIALS IN MOTOROLA SOLUTIONS COMMUNICATIONS 19

SITE INSTALLATION PRACTICES WORKSHOP R56 (NST925) 19

BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – TECHNICIAN (ACT100E) 19

BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – SYSTEM ADMINISTRATOR 20

ASTRO® 25 SYSTEMS APPLIED NETWORKING (AST4104) 20

RF BASICS / RADIO SYSTEM BASICS

CLICK HERE TO GO TO CLICK HERE TO GO TO

BASIC RF BASIC RADIO BASIC NETWORKING

2 HRS RDS0002 4 HRS RDS0004 1 HR RDS0003

COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW

RF FOR RADIO SPECTRUM FREQUENCIES COMMUNICATION

OPERATOR TRAINING......................... 9 POLICIES AND REQUIREMENTS �� 13 MOTOTRBO™ INFRASTRUCTURE