Ealth ARE: Enclosure

HEALTHCARE Enclosure
Imaging Services
Document No: DD+DIS222.12E

This no. is needed for production line only:
A6062930 DX-S
Type 5160
Installation Instruction for STR_1602
► Purpose of this Document
This enclosure is part of the software delivery STR_1602.

It describes the installation of the digitizer software STR_1602.
► Referenced Documents
Document Title
DD+DIS287.10E Service Bulletin No. 43 – “DX-S Digitizer Software STR_1602
- version 2 released”
DD+DIS014.05E Chapter 3.8 of the DX-S Service Documentation
DD+DIS159.07E DX-S Troubleshooting Guide
For external partners: Please contact your local Agfa representative
NOTE:
This document replaces the enclosure DD+DIS286.10E “Installation Instruction for STR_1602”,
released 10-2010.
NOTE:
Dispose the enclosure document after finishing your task
(observe the confidentiality note below).
CONFIDENTIALITY NOTE:
Use, dissemination, distribution or reproduction of this document by unauthorized personnel is not permitted and may be unlawful.
DOCUMENT CONTROL NOTE:
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
Revision 0
10-2012 printed in Germany Document Node ID: 38167917
Enclosure_e_template_v08
Agfa Company Confidential Copyright © 2012 Agfa HealthCare N.V.
DD+DIS222.12E Enclosure
► Manufacturer
Agfa HealthCare N.V.
Publisher
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright © 2012 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
AGFA and the Agfa-Rhombus are trademarks of Agfa HealthCare N.V.
or its affiliates.
WARNING:
Improper operation or service activities may cause damage or injuries.
INSTRUCTION:
(1) Read the "Generic Safety Directions" document
(see MEDNET GSO => General Info => Agfa HealthCare => Publications =>
Service Manual) prior to attempting any operation, repair or maintenance task on
the equipment.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa HealthCare or one of its affiliates
or who are otherwise authorized by Agfa HealthCare or one of its affiliates to provide
such services.

Revision 0 DX-S Page 2 of 26

10-2012 Type 5160 Agfa Company Confidential
LIST OF CONTENTS
1 INTRODUCTION ......................................................................................................................4
1.1 Hardware and Software Dependencies ....................................................................................4
2 PREREQUISITES FOR THE INSTALLATION OF DIGITIZER SOFTWARE STR_1602 .........5

3 SOLVED AND OPEN ISSUES .................................................................................................5
4 INSTALLATION PROCEDURE ................................................................................................6
4.1 Uninstalling the previous DX-S Software Version.....................................................................6
4.2 Installing the DX-S Software on the Control PC .......................................................................7
4.3 Prepare Drivers (only applicable for Windows 7 – 32 bit).......................................................11
4.4 Procedure after Error Message...............................................................................................13
4.4.1 Error 30201 "The device is not registered correctly…"...........................................................13
4.4.2 Error 30200 "The firmware version is incorrect…"..................................................................15
4.5 Updating the Software on the Digitizer ...................................................................................16
4.5.1 Digitizer with a Flashlight Erasure Unit ...................................................................................16
4.5.2 Digitizer with a LED Erasure Unit............................................................................................18
5 USE ON SITES BETWEEN 2000 AND 3000 M ABOVE SEA LEVEL ...................................21
5.1 Checking whether the Digitizer Hardware is prepared for the Use on Sites
located between 2000 and 3000 m.........................................................................................21
5.2 Settings in the DX-S Service Client for the Use on Sites located between
2000 and 3000 m ....................................................................................................................23
6 VERIFICATION.......................................................................................................................25
6.1 Verifications for Sites < 2000 m above Sea Level ..................................................................25
6.2 Verifications for Sites between 2000 and 3000 m above Sea Level ......................................25


1 Introduction
DX-S digitizer software STR_1602 has been introduced as successor of STR_1504

and STR_1505.
With STR_1602 several software issues have been solved. For details see DX-S
Service Bulletin No. 43 “DX-S digitizer software STR_1602 released “.
1.1 Hardware and Software Dependencies
Operating System:
STR_1602 is designed for Windows XP or Windows 7 (32 bit) Operating Systems.
It does not work with Windows 7 (64 bit).
Software:
NX workstation software version 2.0.8400/3.0.8400 has been released for the use of
DX-S digitizer software STR_1602.
For a complete and regularly updated list of compatible software versions refer to:
“CR/DR Interoperability Matrix” on Agfa Healthcare Library,
Intranet Link / Extranet Link
NOTE:
LED Erasure unit is supported from STR_1404 onwards.


2 Prerequisites for the Installation of Digitizer Software STR_1602
SOFTWARE:
Digitizer software STR_1602, file “Errors.csv” and document “Installation Instruction
for STR_1602”, DD+DIS286.10E (this document) can be downloaded as .zip file from
Agfa Healthcare Library: File size: Approximately 35 MB, Intranet Link / Extranet Link.
REQUIRED TOOLS:
USB memory stick (checked to be virus-free) for transferring the downloaded software
to the control PC
DOCUMENTATION:
DX-S Service Bulletin No. 43 “DX-S Digitizer Software STR_1602 released“,
DD+DIS287.10E, Intranet Link / Extranet Link
REQUIRED TIME:
Approximately 50 minutes
3 Solved and Open Issues
Solved
For a detailed description of solved and open bugs of all Digitizer Software versions
and open
issues refer to Chapter 3.8 of the DX-S Service Documentation.


4 Installation Procedure
NOTE:
Windows paths may differ in Win XP and Win 7. Where this is the case the differences
are explicitly stated.
4.1 Uninstalling the previous DX-S Software Version
(1) Make sure that the DX-S is switched off.

(2) Switch on the control PC (NX workstation).
(3) Log in with crservice account.
(4) Close the NX application.
For this, select the

<Main Menu> and click button
<Exit NX>.
Figure 1
(5) Stop the NX service.

In Win XP: Click Start / Agfa / NX / Service / Stop NX
A console window pops up. Press <Enter> key.
In Win 7: Click Start / All Programs / Agfa / NX / Service / Stop NX
(6) In Win XP: Click Start / Settings / Control Panel, double-click Add or Remove
Programs
In Win 7: On the desktop, click Computer / Uninstall or change a program
(7) Uninstall DX-S application from the system.
(8) Reboot control PC and log in with crservice account.
Result The DX-S software on the control PC is uninstalled now.

To proceed with the installation of the Digitizer Software, go on with section 4.2 .


4.2 Installing the DX-S Software on the Control PC
NOTE:
• Before installing the software STR_1602, make sure that the minimum version of
Microsoft .NET Framework 2.0 (dotnetfx.exe) and Microsoft Visual J# 2.0
Redistributable Package (vjredist.exe) are installed.
• For installations of STR_1602 (on NX 2.0.8100 / 3.0.8100 or NX 2.0.8200 /
3.0.8200 or higher) this check is not required, since the latest versions are
installed on these NX versions. Proceed with step (2).
To check the latest versions:

In Win XP: Click Start / Settings / Control Panel and double-click <Add or Remove
Programs>.
In Win 7: On the desktop, click Computer / Uninstall or change a program
The following window will be displayed:
Figure 2: Example screenshot
(1) If the latest version of Microsoft .NET Framework 2.0 (dotnetfx.exe) and
Microsoft Visual J# 2.0 Redistributable Package (vjredist.exe) are not installed,
install them. The installers can be downloaded from the Microsoft homepage
(see section 2).
(2) Stop the NX service, if still running:



(3) Press the <Enter> key on the console window that pops up.
(4) Create a folder C:\Installer if it does not exist.
(5) Copy the file DX-SInstaller_1602.msi to

C:\Installer on the hard disk of the control PC.
(6) Double-click file DX-SInstaller_1602.msi .

The DX-S Setup Wizard starts.
(7) Click button <Next>.

The Window DX-S Communications Interface pops up.
(8) Check radio button DIFO (via IEEE 1394).
Figure 3


(9) Click <Next>.

The dialog Select Installation Folder is displayed.
Figure 4

Dialog Confirm Installation appears.
Figure 5

The installation is started.


The message in the figure below is displayed after a successful installation:
Figure 6
(12) Click button <Close>.
(13) Restart the control PC.
(14) Log in with crservice account.
(15) Restart the Digitizer. Self test and establishment of the connection between
DX-S and control PC may need several minutes. When it establishes the
connection with the control PC, one or both of the following error messages may
appear on the PC screen:
• Error 30201 may appear: “The digitizer is not registered correctly...”

If this message appears, continue with section 4.4.1.
Figure 7
NOTE:
This message only pops up when the DX-S and the control PC
have been connected for the first time or e.g. the hard disk of the
control PC has been changed.


• Error 30200 may appear: “The firmware version is incorrect… “

If this message appears, continue with section 4.4.2.
Figure 8
4.3 Prepare Drivers (only applicable for Windows 7 – 32 bit)
Windows 7 uses a new driver model, but still ships the old (legacy) drivers for FireWire
(IEEE 1394). For the DX-S software, the legacy drivers need to be used. They have to
be activated as follows:
(1) Start the Device Manager:

• On the desktop, double click
<Computer>.
• Select tab
<System Properties>.
• Select <Device Manager>.
Figure 9
(2) Go to the IEEE 1394 Bus host controllers section and open it (e.g. by
double clicking).


(3) Something as in the following figure will

be displayed.
On the PC the line 1394 OHCI
Figure 10
Compliant Host Controller
might be replaced by something else.
Notice that if it has the word Legacy
behind it, your setup is already OK.
In that case, just exit the Device
Manager.
Otherwise continue with step (4).
(4) Double click the line 1394 OHCI
Compliant Host Controller
(might be different on your PC). A Figure 11
window opens up.
(5) Click on the tab <Driver>.
(6) Click on the button <Update Driver>.
(7) Select <Browse my computer for driver software>.
(8) Select <Let me pick from a list
of device drivers on my
computer>. This will bring up a list of
drivers.
Figure 12
(9) Click on <1394 OHCI Compliant Host Controller (Legacy)>.

(10) Click <Next>.
(11) A message pops up that the driver has
been installed successfully.
Figure 13
(12) The legacy drivers are installed. The

Device Manager should display
something as shown by the following
figure. Figure 14
(13) Close all windows and exit the Device Manager.

(14) Reboot the PC.
(15) After rebooting, switch on the Digitizer.


(16) Start the Device Manager again. The

device AGFA SHI2 should be
displayed.
Figure 15
If there is an exclamation mark, as
shown in Figure 15, the driver has to be
updated manually.
(17) Right-click the Agfa device and select <Update driver software>.
(18) Select <Browse my computer for driver software>.
(19) Browse to C:\agfa\difo
(20) Click <Next>.
(21) On Windows warning, select <Install this driver anyway>.
(22) Click <Close>. The driver should now
be installed correctly and the device
should be displayed as follows.
Figure 16
(23) Reboot the PC.
4.4 Procedure after Error Message
4.4.1 Error 30201 "The device is not registered correctly…"

<Exit NX>.
Figure 17


(2) Stop the NX service:

(3) Close the Error Viewer window.
(4) In Win XP: Click Start / Programs / Agfa DX-S / DX-S Service Client
In WIN 7: Click Start / All Programs / Agfa / DX-S / DX-S Service Client
(5) Enter the User Name and the Service password.
Figure 18
(6) The Service Client window pops up.

In the tree view, go to Configuration / Site Specific Data.
Figure 19
(7) Click button <Configure Site with new EMS Serial Number>.
The correct SN is updated and written into the corresponding field.


(8) If the altitude of the installation site is between 2000 and 3000 m above sea
level, check the checkbox “Installation site is located higher than
2000m / 6562ft.”
(9) Connection is being interrupted, and then the DX-S and control PC re-connect
automatically.
If automatic connection fails, restart the DX-S Digitizer.
(10) Click button <OK> on the following message (the file name may differ):
Figure 20: Example
Result The serial number is now updated.
(11) Continue with section 4.5 “Updating the Software on the Digitizer”.
4.4.2 Error 30200 "The firmware version is incorrect…"

<Exit NX>.
Figure 21


(2) Stop the NX service:

(3) Close the Error Viewer window.
Figure 22
(6) The Service Client pops up.
(7) Continue with section 4.5 “Updating the Software on the Digitizer”.
4.5 Updating the Software on the Digitizer
Refer to section 4.5.1 to update a Digitizer with a flashlight erasure unit.
Refer to section 4.5.2 to update a Digitizer with a LED erasure unit.
4.5.1 Digitizer with a Flashlight Erasure Unit
(1) If it is not done yet, open the DX-S Service Client:
In Win XP: Click Start / Programs / Agfa DX-S / DX-S Service Client


(3) In the tree view, go to Modification / SW Upload.
(4) Click button <Get installed versions>.
(5) The status different is shown in the column Status of the nodes table.
Figure 23
(6) Click button <Select all>.
(7) Click button <Upload selected nodes>.

The system starts uploading the nodes (duration: 15 – 20 minutes).
Figure 24


NOTE:
Failure messages are displayed during nodes upload. They are due to the upload itself
and do not indicate a malfunction. They can be ignored.
Typical error codes (in numerical order) during the upload are:
Error Code Error Description

1075 Failure at air supply / vacuum module
1076 Failure at IP handling module
1077 Failure at cassette handling module
1078 Failure at Scanhead Controller Module
1079 Failure at user interface module
1080 Failure at erasure module
1081 Failure at power supply module
(8) If it is a site between 2000 and 3000 m above sea level set the flag for high
altitude (if not yet done in section 4.4.1). See also section 5.
(9) Reboot the PC.
(10) Log in with the user account.
(11) Restart the Digitizer.
(12) Start verification (see section 6).
4.5.2 Digitizer with a LED Erasure Unit
(1) If it is not done yet, open the DX-S Service Client:
(3) In the tree view, go to Modification / SW Upload.
(4) Click the button <Get installed versions>.


(5) The status different is shown in the column Status of the nodes table.
Figure 25
(6) Click button <Select all>.
(7) Click button <Upload selected nodes>.

The system starts uploading the nodes (duration: 15 – 20 minutes) and
the following error messages are shown:
• “Upload to ErasureUnit failed with code -252”
• ”No controller with CAN-ID 0x780 found in machine”
Figure 26


NOTE:
Failure messages are displayed during nodes upload. They are due to the upload itself
and do not indicate a malfunction.
They can be ignored.
Typical error codes (in numerical order) during the upload are:
Error Code Error Description

1075 Failure at air supply / vacuum module
1076 Failure at IP handling module
1077 Failure at cassette handling module
1078 Failure at Scanhead Controller Module
1079 Failure at user interface module
1081 Failure at power supply module
(8) Open the DX-S Service Client:

The system starts uploading the nodes and the following error message is
shown: ”No controller with CAN-ID 0x780 found in machine”
Figure 27
(9) If it is a site between 2000 and 3000 m above sea level set the flag for high
altitude (if not yet done in section 4.4.1). See also section 5.
(10) Reboot the PC.
(11) Log in with the user account.
(12) Restart the Digitizer.
(13) Start verification (see section 6).


5 Use on Sites between 2000 and 3000 m above Sea Level
NOTE:
• For sites below 2000 m either the previous pump unit or the modified pump unit
can be used in combination with STR_1602.
• For sites between 2000 and 3000 m the modified pump unit must be installed
and certain settings must be made in the DX-S Service Client.
• Detailed information about availability of the modified pump unit (e.g. spare part
number) is communicated in the Service Bulletin No.26 “Modified Pump Unit
released for Use on Sites between 2000 and 3000 m above Sea Level”.
5.1 Checking whether the Digitizer Hardware is prepared for the Use on Sites
located between 2000 and 3000 m
To check whether the Digitizer hardware is prepared for the use on sites located
between 2000 and 3000 m the pump unit must be checked. To check whether the
modified pump unit is already installed, proceed as follows:
(1) Check the Serial Number (SN) of the Digitizer. The modified pump unit is
installed ex factory on DX-S Digitizers with Serial Numbers SN ≥ 1264.
(2) If the Serial Number of the Digitizer is not in this range and it has to be checked
if the Digitizer has already been upgraded with the modified pump unit, continue
with these steps:
(3) Switch off DX-S and NX workstation.
(4) Unplug DX-S from the mains.
(5) Remove right side panel of the DX-S.


(6) Check the label on the pump unit.

The label is located on the upper left side of the pump unit:
.cdr
_001
_SB
5160
Figure 28: Location of label on pump unit
(7) If the part number on the label is F8.5160.8100.4 (index 4 or higher), the
modified pump unit is installed.
If no modified pump unit is installed the last index of the part number is < 4 and
the pump unit has to be replaced by the modified one.


5.2 Settings in the DX-S Service Client for the Use on Sites located between
2000 and 3000 m
IMPORTANT:
For sites below 2000 m this setting is not applicable.
Figure 29
(3) The Service Client window opens.

In the tree view, go to Configuration / Site Specific Data.
Figure 30


(4) Make sure that the box

<Installation site is located higher than 2000m/6562ft>
is checked:
Figure 31
(5) Click button <Update Site Specific Data>.
No confirmation will be shown!
(6) In the tree view, go to any other icon.
(7) In the tree view, go back to Configuration / Site Specific Data and verify if the
button <Installation site is located higher than
2000m/6562ft> is checked.
Figure 32
Result: DX-S Digitizer Software STR_1602 is prepared for the use on sites located between
2000 and 3000 m.


6 Verification
6.1 Verifications for Sites < 2000 m above Sea Level
(1) Insert a cassette with an unexposed IP and digitize it.

(2) At the NX workstation select examination type
“System diagnosis – Flatfield”.
(3) Confirm that the image arrives at the NX workstation.
(4) Reject the image.
Result The NX workstation and the destinations should receive the test images.
If the verification does not result as expected, troubleshoot the system according to
the DX-S Troubleshooting Guide, DD+DIS159.07
(Intranet Link / Extranet Link, for external partners: Please contact your local
Agfa representative).
6.2 Verifications for Sites between 2000 and 3000 m above Sea Level
(1) In the tree view, go to any icon different from Configuration / Site Specific Data.
(2) In the tree view, go to Configuration / Site Specific Data and verify if the button
<Installation site is located higher than 2000m/6562ft> is
checked.
Figure 33


(3) Close the DX-S Service Client.

(4) Insert a cassette with an unexposed IP and digitize it.
(5) At the NX workstation select examination type
“System diagnosis – Flatfield”.
(6) Confirm that the image arrives at the NX workstation.
(7) Reject the image.
Result The NX workstation and the destinations should receive the test images.
If the verification does not result as expected, troubleshoot the system according to
the DX-S Troubleshooting Guide, DD+DIS159.07
(Intranet Link / Extranet Link, for external partners: Please contact your local
Agfa representative).



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HEALTHCARE Enclosure

Document No: DD+DIS222.12E

Installation Instruction for STR_1602

► Purpose of this Document

This enclosure is part of the software delivery STR_1602.

DOCUMENT CONTROL NOTE:

Revision 0 DX-S Page 2 of 26

2 PREREQUISITES FOR THE INSTALLATION OF DIGITIZER SOFTWARE STR_1602 .........5

4.2 Installing the DX-S Software on the Control PC .......................................................................7

4.3 Prepare Drivers (only applicable for Windows 7 – 32 bit).......................................................11

4.4 Procedure after Error Message...............................................................................................13

4.4.1 Error 30201 "The device is not registered correctly…"...........................................................13

4.4.2 Error 30200 "The firmware version is incorrect…"..................................................................15

4.5 Updating the Software on the Digitizer ...................................................................................16

4.5.1 Digitizer with a Flashlight Erasure Unit ...................................................................................16

4.5.2 Digitizer with a LED Erasure Unit............................................................................................18

DOCUMENT CONTROL NOTE:

Revision 0 DX-S Page 3 of 26

DX-S digitizer software STR_1602 has been introduced as successor of STR_1504

1.1 Hardware and Software Dependencies

DOCUMENT CONTROL NOTE:

Revision 0 DX-S Page 4 of 26

2 Prerequisites for the Installation of Digitizer Software STR_1602

3 Solved and Open Issues

DOCUMENT CONTROL NOTE:

Revision 0 DX-S Page 5 of 26

4.1 Uninstalling the previous DX-S Software Version

(1) Make sure that the DX-S is switched off.

For this, select the

(5) Stop the NX service.

(7) Uninstall DX-S application from the system.

(8) Reboot control PC and log in with crservice account.

Result The DX-S software on the control PC is uninstalled now.

DOCUMENT CONTROL NOTE:

Revision 0 DX-S Page 6 of 26

4.2 Installing the DX-S Software on the Control PC

To check the latest versions:

The following window will be displayed:

Figure 2: Example screenshot

(2) Stop the NX service, if still running:

DOCUMENT CONTROL NOTE:

Revision 0 DX-S Page 7 of 26

(4) Create a folder C:\Installer if it does not exist.

(5) Copy the file DX-SInstaller_1602.msi to

(6) Double-click file DX-SInstaller_1602.msi .

(7) Click button <Next>.

(8) Check radio button DIFO (via IEEE 1394).

DOCUMENT CONTROL NOTE:

Revision 0 DX-S Page 8 of 26

(9) Click <Next>.

(10) Click button <Next>.

(11) Click button <Next>.

DOCUMENT CONTROL NOTE:

Revision 0 DX-S Page 9 of 26

The message in the figure below is displayed after a successful installation:

(12) Click button <Close>.

(13) Restart the control PC.

(14) Log in with crservice account.

• Error 30201 may appear: “The digitizer is not registered correctly...”

DOCUMENT CONTROL NOTE:

Revision 0 DX-S Page 10 of 26

• Error 30200 may appear: “The firmware version is incorrect… “

4.3 Prepare Drivers (only applicable for Windows 7 – 32 bit)