Professional Documents
Culture Documents
Content
Writing
Workbook
A practical guide to improving
the efficiency of content production
The Semrush content writing workbook
About
This Workbook
If writing is an art and marketing is a science, then producing high-
performance marketing content requires a healthy dose of both.
In this workbook, we’ll take you through what it takes to write standout content
that achieves real business goals. You’ll work through practical tasks and learn
how to develop a content plan, write engagingly, and deliver a ton
of value to your audience.
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Table
of Contents
04 Getting started with a content 34 A guide to writing different
writing plan types of copy
39 Workbook Task Four: Explore the SEO
07 Who is your target audience?
Content Template Recommendations
for Your Next Content Piece
10 What is your message and how
will it engage your audience
40 How to edit & publish your
on an emotional level?
testimonials
13 Primer: the continuing importance
of text 43 Optimizing your content
14 Workbook Task One: Preparing your for search engines
content plan objectives 48 Primer: becoming a thought leader
16 Primer: How does your content and
50 Wrapping up
brand story impact your audience?
18 Workbook Task Two: Create a Content 51 Semrush Content Marketing
Marketing Mission Statement Platform
23 7 Elements of an Engaging
Blog Post
32 Workbook Task Three: Analyze Your
Upcoming Content
33 Primer: becoming a thought leader
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Getting started
with a content
writing plan
Asset objectives
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The Semrush content writing workbook
Asset objectives
Each individual asset should have an objective and help move the
content plan forward. Nothing should be created unless there is some
strategic thinking behind it.
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Who is your
target audience?
You need a firm understanding of your target audience. Without this you
are in danger of creating content that is too generalized—and, as prolific
American author Mike Nappa says:
“
“If you write for everyone, no one will buy. If you write for one,
everyone who feels like that one will buy.”
Buyer personas allow you to segment your market into recognizable groups
for targeting. They profile your target customers, existing clients and potential
customers or readers that you may not want to target yet. And once you have
a clear picture of each type of client, it becomes easier to know their aims,
challenges and objections. This in turn will help you position your messaging
and create content that resonates with them. ↓
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Customer journey
• What would they like most about • How would you pitch your
your product or service? product or service to them
in 30 seconds or less?
• What objections would they have?
• The key topics and themes they • The brand and influencers they
are into tend to follow
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Get input from your team to decide exactly what information you need for your
buyer personas. A well-researched set will help your content team understand
who they are writing for and why.
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You can encounter leads at any stage of the customer journey. That means
you should have a range of content to meet your buyer personas’ needs at
each point in the funnel:
Awareness
At this point in the customer journey, your website visitor needs guidance,
not a salesperson. The content you create should therefore answer
their questions and point them in the right direction. Avoid hard-sell
copywriting and give the content consumer time to explore their options.
Consideration
At this point in the customer journey, your website visitor wants more
product information. Refer back to your buyer personas—what were
their biggest frustrations? What do they need to achieve? Ensure the
content you produce helps them find the answers to their most frequently
asked questions. Your potential buyers should be able to understand the
benefits of the product or service.
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Conversion
When someone is ready to buy from you, it’s smart to make sure the
purchasing process is as simple as possible. Conversion content gives
the clients the nudge they need to make a final decision and makes
buying from you easy.
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Text is:
• quicker to consume than video (you can read faster than you can watch);
• easier to scan than video (skip down if you already knew this part);
• easier to share than video (try to pull a quote out of a video and send
it to a friend);
Is anyone seriously predicting the end of text? Try to imagine it. What do
you do with your email inbox? How would social media comments work?
How would you search for things?
— Andy Crestodina,
Chief Marketing Officer and Co-Founder,
Orbit Media Studios, Inc.
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M How will we know it is successful? (What Key performance indicators will you use?)
e.g., We need to increase those leads by at least 15%.
A Can we achieve this with current resources? (If not, what resources will
we need to find?)
e.g., We will need to use a content marketing and SEO platform to help.
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What would our customers miss most about us, if we went away tomorrow?
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[audience x] gets
[benefit z]
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How to write
engaging content
and copy
Learning how to write engaging copy takes time, but there are
some tips and techniques that can help speed up the process.
Let’s go into some key writing tactics and frameworks that all
marketers need to know.
AIDA stands for Attention, Interest, Desire, Action. This natural progression
is important to keep in mind, especially when trying to write conversion or
product-led content.
Here’s how the framework works and what you should consider: ↓
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• Make sure your H1 describes the content. Google may have a harder
time understanding what your content is about if your H1 doesn’t
describe it well enough.
• Speak to your audience directly. Use all of the data you have on your
buyer personas to your advantage. The more personal a piece of
content feels, the more likely it is to be successful.
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Interest—delivering on expectations
Once someone has clicked on your article, video, or landing page, you
have to keep them interested. Here’s how:
• Provide value. No matter what type of content you’re writing, you need
to be sure your audience can find the solution they are searching
for and take away something practical. Remember your audience’s
challenges, questions and goals—and be sure that your content
guides and informs them.
• Reviews, customer experiences and social proof are also key drivers
of desire. At the very least, they show that other people who are similar
to the audience have also enjoyed the benefits of your product. It adds
layers of legitimacy and trust to your conversion-level content.
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7 Elements
of an Engaging
Blog Post
Margarita Loktionova (Our Content Marketing Lead
at Semrush) interviewed Henneke Duistermaat.
Henneke teaches writers how to captivate, educate,
and inspire their readers. She is the author of two
5-star rated books and several acclaimed courses
about copywriting and blogging. Find more tips
from Henneke at Enchanting Marketing.
Have you ever written a blog that’s fallen as flat as a pancake? It had great
content, lots of ideas, and it took you a long time...but you just got nothing back.
No comments, no shares, no engagement at all.
If your blogs aren’t doing as well as you’d hoped, it’s time to think about making
them more engaging, more conversational—and more effective. Here are seven
elements that you really cannot do without when writing blogs online. ↓
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Think about how your business can help others and—even in a small way—make
the world a better place through your writing. It should be something you're
passionate about—that’s what’s going to shine through.
Once you focus on your mission instead of sales, customers will start lining up
at the door. Because a mission attracts, energizes, and motivates people.
“Once upon a time” is for fairytales, but storytelling itself is an important blogging
technique. In fact, stories are often what make your articles memorable.
Unfortunately, people are often confused about how to use storytelling in blog
posts. One way to think about this is the zoom-in-zoom-out technique. You tell
a specific story and then relate it to the big picture/data. ↓
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• Zoom out to the bigger picture and describe the trends, the lessons,
the statistics
Using a personal example helps the reader relate to the narrative on a deeper
level—and the broader context shows them why it’s important.
Jargon and complex sentences only serve to make things harder to understand.
That’s why you should simplify and write with clarity, so you can be clear about
your message to your reader. While you should never patronize your readers, you
should certainly avoid overwhelming them.
Keep your writing concise and remember—when you try to say too many things in
one content piece, it gets too much.
But really, the only purpose of the opening paragraph is to get people to read
your blog post. So, use your opening to explain to readers that you understand
a specific problem they’re facing and promise them, your post will help solve
that problem.
Also, blog posts often peter out at the end—as if the writer was getting tired. The
purpose of the closing paragraph is to inspire people to implement what they’ve
just read, to see what difference it can make to their life. To inspire your reader,
consider what’s holding them back, and take away that hurdle in your
final paragraph.
5 Embrace empathy
To truly write engaging content, it can help to put our content strategy, business
objectives aside when writing. If we focus too much on our business goals, we
might lose sight of our readers.
So, imagine you are writing for one person. What are their aims and challenges?
How can your blog posts help improve their lives?
This is the starting point for empathy, and empathy for your readers makes your
writing more engaging.
When you outline a blog post, think not just from the perspective of SEO, but
also from the perspective of that ideal reader. What are the questions that he
has about this topic?
Step into the shoes of your reader and edit the draft trying to look it through their
eyes, as if you are having a conversation with them.
When you write as if you’re having a conversation with one reader, your writing
becomes more human. It’s almost as if you were writing a letter.
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6 Be more conversational
Readers don’t want to feel like they’re attending a lecture. So, make your blog like
a conversation with a friend.
One trick is to use more questions. When you’re having a chat with a friend, you
also ask questions, right?
Questions make your writing feel like a dialogue, especially if you use the word
YOU, too.
What’s different about you? Which experiences and opinions can you share?
Sharing your own experience, voicing your opinion and using short personal
stories can really boost engagement.
When readers get to know the person behind the keyboard, they begin to feel like
you’re a friend. And they want to join in a conversation with you.
Start sharing anecdotes, use your real experience to illustrate your tips—and your
engagement will skyrocket.
Tone of Voice
While your tone may vary depending on the different audience personas you
communicate with, the medium you are speaking through, and your objective, it
should otherwise remain consistent. This creates a memorable image of your brand.
Norman Nielsen Group created a list of 37 tone-of-voice words that you can use
to help you decide where you fall. For example, are you more formal or casual?
Serious or funny?
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Readability
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Click on What is it? To better understand the differences between casual, neutral
and formal language:
This will help you create a text that is closer to your brand tone of voice. ↓
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What improvements could you make to make the copy more consistent?
Whether or not you continue to use the SEO Writing Assistant, these questions
can help in editing your future work.
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This is a difficult path for a lot of content programs. It feels risky. But it’s
often very effective for the programs that do it, because so few brands are
willing to try.
— Andy Crestodina,
Chief Marketing Officer and Co-Founder,
Orbit Media Studios, Inc.
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A guide to writing
different types
of copy
1 Blog posts
Blog articles are very versatile. They can be suitable for top of the funnel (ToFu)
content—answering user questions and providing solutions—or they can be
more middle of the funnel (MoFu), sharing topics like "best lawnmowers for
large areas”. Blogs can even be at the bottom of the funnel (BoFu), sharing
content like "How to use your robo-oven for batch cooking.”
Information
• Remember your audience—what do they need to know first? Give the reader
the most important information right away.
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• Add calls to action where appropriate, but don’t overload the content
with these.
Structure
• Break up the article with subheadings (H2, H3 and H4 tags)—these should
be clear, consistent. Our study shows that more than half of the posts with a
complex structure (H2+H3+H4) are high-performing in terms of engagement
and traffic.
• Keep each section brief—the more concise the better because your message
will remain clear.
Supporting materials
• Use images to illustrate what you're saying and to maintain attention
throughout the text. Make sure to use ALT attributes for accessibility and SEO
reasons.
• Include appropriate internal links, using keywords to give your SEO a boost.
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2 Emails
Emails are some of the most personal forms of writing you can do. Every time
you write and send an email—even if it's to a large list of subscribers—it's
arriving in someone's private inbox. You therefore need to remember you're
speaking to an individual.
• Respect the reader’s time, so keep your emails short: between 50 and 125
words get the best response rates, on average (based on research by
Boomerang which analyzed the aggregate data of 5.3 million emails).
• And don't overload emails with images, because these can be heavy for your
reader’s email client. Emails over 102kb get clipped by Gmail, for example,
and this can result in your content being ignored.
On top of this, you should remember that each email needs an objective. What
do you want the reader to do? Keep your calls to action clear, simple, and don't
overload the content with buttons or links to click on.
Finally, one of the most important aspects of an email is the subject line.
Without a strong subject line, it's unlikely your reader will even open the email.
For this reason, you should A/B test (or split test) your subject lines and see
what is getting the most traction.
Over time you'll learn what your audience likes and what your audience doesn't.
And you can then optimize and increase your open rates throughout your email
campaigns.
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3 Landing pages
Landing pages generally aim to give visitors enough information so they can
take action. Following the AIDA framework, as we have already discussed, helps
you to structure the page.
• What benefits are you providing them? Be clear how your product or service
will help the website visitor with their particular problem or challenge.
• Consider what questions the website visitor has. Lead them through all the
answers in a logical way.
• Have a strong call to action: Don’t be afraid to sell on a landing page. Your
users need to know how to take the action you want them to.
4 Product Descriptions
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• Price
• Delivery costs
• Time to deliver
Think about what your customer wants to know. If you're selling something
online, especially if it's a tangible product, it's not like stepping into a regular
bricks-and-mortar store and picking something off the rack. You have to answer
all the questions and overcome their objectionsand you only have a few words
to do it.
Be very concise and think about word economy when you're producing
a description, designed to sell a product or service.
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• Enter the keywords that you want to target with your content.
• The tool then analyzes content from Google's top 10-ranking pages and gives
you recommendations on how to create SEO-friendly content, including:
• And more!
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How to edit
& publish your
testimonials
By Eddie Shleyner,
Founder of VeryGoodCopy.com
They vary in length: Some are short, only a few words; others are long, very
long, a hundred words or more. So given the variability, I created a system of
standardization to provide a good user experience for folks browsing my website:
I pull out the most valuable sentence from the testimonial and display it as
either a headline or standalone statement. For example, the “Headline” format
looks like this: ↓
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Isolating a single sentence helps you highlight the best part of each
testimonial while improving the readability.
The good news: A little work will go a long way. Well-presented testimonials
are among the most powerful forms of persuasion at your disposal.
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Optimizing your
content for
search engines
There are a number of ways and tools you can use to optimize your content for
search engines. By doing so, you make your content more visible to your target
audience, you’ll likely generate more website traffic, and have more chances of
achieving your content marketing goals.
Pick one primary keyword to be the focus of the entire article. Use the Semrush
Keyword Magic Tool to find the volume and related keywords. The ideal keyword
has a high search volume but low difficulty ranking—as this means lots of
people search for it and there is a good chance you can rank for the term in the
search results. To measure the level of competition for paid campaigns, use the
Competitive Density metric to analyze each keyword. ↓
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Other keywords you choose should relate to and support your primary keyword
in order to keep the article focused on the topic.
Simply click on show more, for extended information, including the most popular
headlines, questions people ask, and related searches:
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It’s important to understand what a user is searching for, and which content
format will best serve their needs. Google breaks down this search intent into
the following categories:
Manually searching for your target keywords can help you identify the types of
content the search engines are delivering—and indicate the format your content
should be in too. What’s ranking now? Listicles, guides, landing pages, how tos?
Moreover, tools like theSEO Content Template list your top 10 competing articles
on Google—which you can include in your writers’ briefs.
Write a unique title for each page, include the primary keyword and don’t exceed
60 characters or it will be truncated in the search results. The title should explain
how the content will benefit the reader and—ultimately—entice them to click.
4 Optimize URLs
Include your primary keyword in the URL and remove unimportant stop words
(if, the, and, or, etc.). This will make the URL more search-engine friendly and will
keep things tidy and more readable too.
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5 Add visuals
Images break up the page, make content more visually appealing, and improve
the user experience—something that Google values. Be sure to include
descriptive ALT text—this is good for people who use screen readers and is
an opportunity to add keywords also.
6 Interlink
Improve the structure of your site (in terms of SEO) by linking to relevant internal
content that will add value to your audience. Never use bare URLs, instead use
descriptive hyperlinked text that include relevant keywords.
The more comprehensive your content, the better it is likely to do in the search
results. Answer as many of your reader’s questions as possible and go into
detail. This will show the search engines that your content is relevant, valuable
and worth displaying. It may also encourage natural backlinks, which can be
a big boost for your SEO. To find those related questions and subtopics, use the
Semrush Topic Research tool.
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“You do not write copy, you assemble it. You are working with a series
of building blocks, you are putting the building blocks together, and
then you are putting them in certain structures, you are building a little
city of desire for your person to come and live in.”
The only difference is that today, these are not just cities of desire. They are
cities of discovery.
Visuals and formatting can improve engagement. Most marketers know that.
If your page looks like a wall of text, visitors aren’t going to stick around.
But few marketers fully grasp the importance of visuals and formatting for
SEO. But highly visual and scannable content can support all three of the
main search ranking factors.
Here’s how:
RANK
2. Relevance 3. Authority
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Content that is easy to scan will hold visitors’ attention longer, increasing
“dwell time” (time on page from organic search) which is a search ranking
factor.
The idea is to keep the scan reader flowing through the content by avoiding
long blocky paragraphs and adding strong visuals at every scroll depth.
Relevance
More formatting means more opportunities for the inclusion of the target
keyphrase and related phrases.
These are all places where you can indicate relevance: subheads, bolding,
bullet lists, alt text and short summary statements. These types of
formatting can also help you win the featured snippet.
Authority
— Andy Crestodina,
Chief Marketing Officer and Co-Founder,
Orbit Media Studios, Inc.
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Wrapping up
By following the steps in this guide and taking on the advice
of experts like Henneke Duistermaat, Andy Crestodina
and Eddie Shleyner, you are well on your way to producing
incredible, user-centered content.
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Semrush
Content Marketing
Platform
Our content marketing platform includes 7 powerful tools to help you execute
a data-informed content strategy based on your audience's needs:
• SEO Writing Assistant—to optimize your copy for users and SEO on the go
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