SS Jain

Subodh Management Institute

Major Functional Area Lab I (M-317)

Assignment-1
(2020-22)

Submitted By:
Monika sharma
MBA 3rd sem
 Assignment – 1
Note: Attempt any one out of two.
1. Visit any organization and interview HR and top managers to find out
the following with regard to HR outsourcing-
• Which HR activities have been outsourced by these firms?
• Why these activities have been outsourced?
• When these firms began to outsource?
• Which HR activities have not been outsourced and why?
• Which activities are likely to be outsourced in the near future?
• The benefit that the firm has reaped by outsourcing,
• The employee strength of HR department.
The report is expected to highlight the trends in HR outsourcing and the
rationale for those trends. The students are expected to learn about the
importance of HR outsourcing in the current business environment.
OR
2. Identify and analyze the stages of planning human resource
requirements in any organization of your choice.
Ans. 2

Tata Consultancy Services Limited (TCS). Tata Consultancy Services Limited (TCS): is a
software services consulting company, one of the largest provider of information technology
and business process outsourcing services in Asia.

Tata Consultancy Services Limited (TCS) is a flagship subsidiary of one of India’s largest and
oldest conglomerate company, the Tata Group, which has interests in areas such as energy,
telecommunications, financial services, manufacturing, chemicals, engineering, materials,
government and healthcare.

Analysis of business factors in Tata Consultancy Services Limited (TCS)

The major factors that are taken into account while planning the human resource planning are:

• Schedule of available resources

• Skills of available resources

Some of the minor factors:

• Personality conflicts among the employees

• Attendance History of the employees
• Team player
• willingness to work on given project
 Additional major factors:

• Production forecasting
• economic conditions which may cause the company to lay-off or cut-back, or increase their
workforce.

Recruitment And Selection Process of Tata Consultancy Services The

main sources of recruitment are:

1. Internal promotion and internal introductions (at times desirable for morale purposes)

2. Careers officers (and careers masters at schools)

3. University (Campus) appointment boards

4. Agencies for the unemployed

5. Advertising (often via agents for specialist posts) or the use of other local media (e.g. commercial
radio)

There are four management level.

CEOs (top level)

Managers (Middle level)

Leaders (Front level)

Programmers (Work force)

1. Work force level

Work force level is the initial level of any company, hear the selected person do the job which
is assigned by their head. In the TCS the initial job is mainly concern with software
development, it could be hardware or networking related also so candidate should have
knowledge of computer languages, hardware or networking for which post he/she is applying.
Recruitment And Selection Process of Tata Consultancy Services Now the recruitment process
for work force level
• Application: it can be either online or respond to one of company’s Ads--They screen
candidate’s resume and call them for an interview Selection process is through 1.
Written (Aptitude test)
• Interview (Technical & non-technical)
• Group Problem Solving Recruitment And Selection Process of Tata Consultancy
Services

2. Frontline Level

Frontline level is the upper level of work force level. A person could be the head of one
team of workforce level. Here it concern with strong technical as well as communication
skill. It is two way communication process where he/she communicate with work force
people as well as their technical department. This is internal and external process here
employee is getting select from inside the company or from outside the company. The
inside selection process is bit different from outside selection process. Recruitment And
Selection Process of Tata Consultancy Services Now selection process for frontline level
from outside the company.

• Written
• Interview (technical & non-technical)
• Case study analysis, aptitude test
• Group Discussion

For inside selection they considers

1. According to their performance

2. Interview

3. Leadership quality

3. Middle Management level (Executive selection scheme)

The Executive Selection Scheme is a fast track programme for accelerated growth of
high potential professionals. It take care of all project taken by the company. This is
also two way communication process. Here the manager communicate with his high
level person, lower level employees and more with clients. Recruitment And Selection
Process of Tata Consultancy Services Now the selection process of middle
Management level This is also based on internally and externally.

In Internal process

1. Interview
 2. Presentation

3. Case Study Analysis

4. Leadership Quality &

5. According to their performance

Now External Process

1. Written Aptitude test

2. Interview (technical & non-technical)

3. Case study analysis

4. Presentation

5. Leadership quality

4. Top Management Level

It is the top most and prestigious post for the Tata Consultancy Service like CEO, MD. Here
top most person is mainly concern for managing the whole company, they also make strategies
related to decision making for to phosphorus in near future . Recruitment And Selection Process
of Tata Consultancy Services There is no recruitment process from externally. Now Selection
process for Top Management Level is through

1. Interview

2. Candidate Presentation

3. Offers and negotiation

Developing human resource planning process in Tata Consultancy

Services Limited (TCS)

The human resource plan can include the assigned skill sets of the resources for a project and
the degree in which they will be used. The plan should incorporate with the resources, the time
and degree of usage, task or areas of applied resources.
The following model relies on gap analysis and which links the human resource planning to
overall business planning.

• Workforce Analysis in Tata Consultancy Services Limited (TCS)

It is the process of analyzing and understanding the workforce and planning for projected
shortages and surpluses in specific occupations and skill sets. In Tata Consultancy Services
Limited (TCS), workforce analysis should be made based on their projects. So that only they
can realize the needs to assess the further requirements or improvements what is to be made to
the current plan.

• Internal Scan in Tata Consultancy Services Limited (TCS)

What are the factors which affecting the Tata Consultancy Services Limited internally, that is
to be identified. Then the required steps can be taken to create a solution and to enhance the
HR capacity in order to meeting the Tata Consultancy Services Limited all goals. The internal
factors may be as: work environment, quality of work life, relationship with their
peers/subordinates, etc., In Tata Consultancy Services Limited (TCS), internal factor which
affecting HR capacity might be their compensation structure. Definitely, it will lead to create
a problem while attaining the goals. So that, the grievances must be monitored by the
management and also they should take preventive measures.

• External Scan in Tata Consultancy Services Limited (TCS)

External scan means all environmental factors in which affecting the workforce capacity, HR
priorities and emerging issues.

• Gap Analysis in Tata Consultancy Services Limited (TCS)

After scanning the external factors, gap analysis can be made. It may consider the current and
future HR needs.

• Priority Setting and Work Plan in Tata Consultancy Services Limited (TCS)
Based on Tata Consultancy Services Limited (TCS)’s priorities, environmental scan, and HR
performance related data: major human resource priorities, strategies to achieve the desired
outcome.

• Monitoring, Evaluating and Reporting in Tata Consultancy Services Limited

(TCS)
The human resource plan ends up with monitoring and evaluating the workforce capacity and
then reporting the results of the performance to measure performance, set targets, and finally
the results can be integrated together to make decisions and to determine the future priorities.
 Evaluation of Human Resource Plan in Tata Consultancy Services
Limited (TCS)
The above developed human resource plan can be implemented by Tata Consultancy Services
Limited (TCS) to overcome the above said problem. There are few things that apply to most
human resources planning functions, and are important in making the process effective, or even
to make it part of creating a competitive advantage in the marketplace.

Human resource planning needs to be linked with the larger business planning or strategic
planning process. It is not an end up process. The function is mean to support and enable the
company to attain its business goals, so as such it needs to be linked to and driven by those
business or strategic goals.

HR planning is lead by the HR department and it should remember the whole process is to
serve stakeholders and “customers” of the HR department. It can’t be effective without an
understanding of the company or Tata Consultancy Services Limited, its managers and
employees, its mission and issues, etc and the environment in which it works.