WATS 2015

Training by Airbus

WATS April 2015

A350 XWB
Flight Crew Training
Concept
Presented by Capt. Gary Christiansen
Director Flight Operations and Support
 WATS 2015

Our Mission Statement

Conceive, build, deliver and support the best

Training and Flight Operations Concept
to ensure the safe, efficient and effective operation of the
A350 XWB !

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

17. Sep. 2014 A350 - Flight Crew Courses Acceptance

30. Sep. 2014 A350-900 XWB – Type Certification

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

OEB Course Evaluation Campaign: July – September 2014

4 evaluators from
EASA and FAA

16 pilots from
EASA and FAA
tested the courses

More then 20 licencing and ops courses developed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Contents

1 The Why

2 The What

3 The How

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Why a new Training Concept

We had a unique opportunity with the birth of a new aircraft for a fresh
look at the training concept.

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

What we promised…

A340 A380

A320

A350

A330/350 A330

We stay a family and develop a Common Type Rating A330/350 !

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Contents

1 The Why

2 The What

3 The How

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Training Needs Analysis - Course Prerequisite

Base Aircraft
Base
Base Aircraft

Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Training Needs Analysis – Training Objectives

Normal operations
Abnormal operations
Contextual operations
Background task

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Training Needs Analysis – Training Objectives

Normal operations
Flight dispatch preparation
Access to the aircraft
Cockpit preparation
FLP007 Perform PAX door opening from outside
Engine Start
FLP008 Perform PAX door closing from outside
Taxi-out
FLP009 Perform
TakePAX
offdoor arming and disarming from inside
FLP010 Perform PAX door closing from inside
Climb
FLP011 Perform PAX door opening from inside
Cruise
FLP012 Perform routine access to the cockpit
Descent
FLP013 Perform normal exit from the cockpit
Approach
Landing
Taxi-in & arrival/engine shutdown
Post flight operations
Flight close
Go around
Diversion
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
 WATS 2015

Training Needs Analysis – Training Objectives

Normal operations
Abnormal operations
Contextual operations
Background task

Total 306 training objectives for the

Standard Transition Course

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Training Needs Analysis - Threat and Error Management

- External

Internal

It has been observed that as much as 70% of the flight crew activities are
countermeasure - related activities

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Training Needs Analysis - Threat and Error Management

• If Threat and Error Management (TEM) fails: potential for Undesired

Aircraft States (UAS)
• Flight crews must employ countermeasures to keep threats, errors
and undesired aircraft states from reducing margins of safety in flight
operations.

Pilots competencies are considered to be countermeasures

to Threats, Errors and Undesired Aircraft States!

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Competency Based Training

9 Pilot Competencies and Performance Indicators.

Application of
Procedures

• Airbus Competency Based Grading System introduced 2013

• A350 XWB Flight Crew Training program is based on development of competencies

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

A350 XWB - Training Development Process 2010 - 2014

Training Objectives Competency Based Human Factor

Analysis Training Inputs

Base
Base
Aircraft
Base
Aircraft
Aircraft
TNA Training Needs Analysis Course β
Subject Matter Experts (SME’s) Build Courses
Prerequisite
Abilities

Regulations OEB input

Training Course Evaluation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Contents

1 The Why

2 The What

3 The How

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

The Functional Approach

How do you like to learn?

Remember the
A Read the manual for 3 days? last time you
started using a
B Immediately start using the phone? new mobile
phone?
C None of the above?

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Functional Learning

The functional approach links learning to experience. New

information is referenced to knowledge already possessed.
By using materials that the learner will use after training, the
transfer to the "real world" is enhanced. (Sticht.T - US Navy
1975 and 1976)

more efficient Think about ACP spring loaded toggle

more effective switch, just try explaining that, then just
use it …

Learning by doing!
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
 WATS 2015

A350 XWB Flight Crew Training Focus

• New Training Tools!

• New Training Style!
• New Training Program!
Application of
Procedures

Competency Based Training

Developed Instructional Techniques

Functional Approach

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

New Training Tools

“A350 System Knowledge

Modules”
• Standard Transition: 7 days
• CCQ and CTR: 4 days

Average Student Retention Rates

Source: National Training Laboratories, Bethel, Maine, USA

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

New Training Tools

“Airbus Cockpit Experience”

ACE

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

New Training Tools

The A350 Flight Crew Training will introduce a new training device:

ACE
(Airbus Cockpit Experience)

• Laptop based training devices

• “Part Task Trainer”
• Training of system knowledge and
procedures
• Training of SOPs
• Distance Learning Capable
• Offload APT sessions

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

New Training Tools

Procedure training in a realistic environment:

APT+ has been built with:
• side sticks,
• rudder pedals,
• adjustable seats,
• simplified visual,
• 3D hardware thrust levers.
 Objective train the right attitude early in
the training

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

New Training Tools

Ground Phase
Integrated systems training Airborne Phase
with ACE
APT+

Systems
Modules

ACE

FFS

Page 25
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
 WATS 2015

New Training Program

EXAMPLE: WHY WE START WITH FFS ON DAY 8?

Proficient

• Manual Flight Path Management + Guidance

+ Degraded Aircraft (FFS)

Develop
Expertise

• Manual Flight + Guidance (“Bird” and FD) (APT+, FFS)

Need
to
Understand
•• ????
Manual Flight - A350 Basics – “Pitch and Thrust” and
Protections (FFS)

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

New Training Program

• Surprise as a training element

• Full use of the FFS by introducing 4 Scenario Based sessions at the end
of the course

Manoeuvres Training Scenario-Based Training

• Train psychomotor skills • Defined profiles (LOFT style flight from

• Frequent repositions and repetitions A to B)
• Higher level of realism (environment)
• Complexity and realism increases
toward terminal phase of the course

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Innovation with A350 XWB – footprint evolution

Systems Procedures

Legacy CBT APT FFS

More
SKM ACE APT + handling FFS
ACE Trainer

SKM – Systems Knowledge Modules

ACE – Airbus Cockpit Experience
APT – Airbus Pilot Transition
FFS – Full Flight Simulation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

The Feedback from Authorities and Customers:

“Also big thumbs up for concept of first flying

session to be in FFS.”
“It's brilliant...”

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Conclusion

• Airbus has designed an innovative training program

• Training tools are state of the art
• The ACE trainer sets a new industry standard
• Instructor guidance following new principles:
Competency Based Training

Functional Learning for Theory and Practice

Learning by Discovery

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

 WATS 2015

Thank You

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.