Alcatel OmniPCX Enterprise

Voice Guide and Tone Check

NOTE:

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Copyright (c) 2006 Alcatel. All rights reserved for all countries. This
document may not be reproduced in whole or in part without the express
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The CE mark indicates that this product conforms to the following Council
Directives:
- 89/336/CEE (concerning electro-magnetic compatibility)
- 73/23/CEE (concerning electrical safety)
- 1999/5/CE (R&TTE)
 
 
 

     

Chapter 1
Overview

 Overview .................................................................................................... 1.1

Chapter 2
Basic description

 Basic description ................................................................................... 2.1

Chapter 3
Configuration procedure

 Testing tones and voice guides ........................................................ 3.1

 Authorization ............................................................................................... 3.1
 Configuring the prefix ................................................................................. 3.1
 Voice guide playback during standard set use ........................... 3.1
 Declaring set listening class ...................................................................... 3.1
 Authorization ............................................................................................... 3.1
 Configuring the prefix ................................................................................. 3.2


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Chapter 4
Operation

 Testing tones and voice guides ........................................................ 4.1

 Voice guide playback during standard set use ........................... 4.1

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1 

1.1 Overview
The system manager may need to listen to all or some tones and voice guides to test them.
As for users, they may chose not to hear voice guides on their sets, even though several
features entail routine playing of voice guides on user sets.

    

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2.1 Basic description

Voice guide and tonality check may be performed for two completely independent objectives:
1. The system manager wishes to listen to some or all tones or voice guides to test them. He
simply dials a prefix from his set to be able to hear all tones or voice guides available in the
set language. For information on how to manage tones and voice guides, see the module
Voice guides and music-on-hold - Overview and the module Tones - Overview .
2. The user wishes to be able to confirm play back (or not) of voice guides on his set in daily
use.
A listening class (of 8, from 0 to 7) is assigned to the set. The user will hear the voice
guides corresponding to the class configured in the set's attributes.
Note: With class 0, the user will not hear any voice guides. In this case, when using the set, voices
guides are replaced by tones.
If the user does not wish to hear the voice guides, he dials a prefix to switch to class 0. He
can recover his initial class by entering this prefix again.

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3   

3.1 Testing tones and voice guides

3.1.1 Authorization
User rights are configured in the phone facilities category of the set.
Object name: Classes of service > Phone Features Classes of Service
Attributes:
Tel. Features COS ID : Enter the phone feature category number.
PCX Services :
Tone test : 0 : the user does not have the right to use this feature.
1: the user (normally the manager) has the right to use
this feature.

3.1.2 Configuring the prefix

Object name: Translator > Prefix Plan
Attributes:
Number : Enter the prefix number
Prefix Meaning : Select Local Features.
Local Features : Select Tone test .

3.2 Voice guide playback during standard set use

3.2.1 Declaring set listening class

Object name: Users
Attributes:
Directory Number : Enter the directory number of the set.
Voice Guide listening Class : Enter a value between 0 and 7.
7, initial listening class, all voice guides are played.
0, no voice guides are played (they are replaced by
tones).

3.2.2 Authorization
User rights are configured in the phone features category of the set.

    

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Object name: Classes of Service > Phone Features Classes of Service

Attributes:
Tel. Features COS ID : Enter the phone feature category number.
Set features :
Voice Guide Listening : 0 : the user does not have the right to change voice
guide listening class.
1: the user has the right to switch to class 0 in order to
avoid being obliged to listen to voice guides.

3.2.3 Configuring the prefix

Object name: Translator > Prefix Plan
Attributes:
Number : Enter the prefix number
Prefix Meaning : Select Station Features.
Station Features : Select Voice Guide Listening.

Note: Information on how to manage the listening classes for each voice guide is given in the module
Voice guides and music-on-hold - Configuration procedure § Managing voice guides .

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4 

4.1 Testing tones and voice guides

Enter the tone test prefix. On sets with a display, the number of the tone or voice guide being
played back is displayed. If necessary, enter the exact number of the tone or voice guide to be
tested. Tones and voice guides will then continue to be played from the requested voice guide
number.
Example: to listen to voice guide n°4, enter 0004 on the set.

4.2 Voice guide playback during standard set use

Enter the voice guide listening prefix. The set will switch to listening class 0. No voice guides
will be played back.
Reflexes sets with a display will indicate set listening status. To return to the previous status,
dial the prefix again.

    

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