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A. Essay
1. Define the concept of both E-government and transformation in government?
2. What do leading nations aim in E-government?
3. What is the difference between E-Government and E-Governance?
4. What are the types of E-governance?
5. Explain the types of benefits to E-Government?
6. Explain the types of e-government services?

B. Complete the following:

1. E-government is the transformation of government to

provide .................... to the …………… through........

2. The transformation in government means several transformations like transformation

from guess work to ….. or from …… to citizen centric.
3. In UN E-Government Survey 2016, The E-government Development Index of the
United Kingdom is…… while in France is …….
4. In UN E-Government Survey 2016, The rank of the United Kingdom in E-participation
index is …. While in Finland is…..
5. ……….and …….. are of the aims of the leading nations in E-government.
6. People within the government need …,….. , and…. to be Knowledge workers.
7. People within interconnected knowledge society need ….., …. , ...... , and ……
8. A decisional process is the responsibility of ……………..
9. Better delivery mechanisms are the responsibility of………
10. Least Governance means …..,……, and ……
11. Examples of E-government which are not based on internet are ….., ……, and……
12. The types of benefits of E-government are …..,….., and….
13. The types of E-government services are …..,….,…., and….

C. Choose the correct answer

1. The transformation in government means several transformations like transformation
from guess work to…..

(A) authoritarian (B) Fragmented (C) Bureaucratic (D) citizen centric

2. In UN E-Government Survey 2016, the E-government Development Index of the United

Kingdom is……
 (A) 0.9139 (B) 0.9193 (C) 0.9319 (D) 0.9931

3. In UN E-Government Survey 2016, the rank of France in E-participation index is ….

(A) 11 (B) 1 (C) 10 (D) 9

4. From the aims of the leading nations in E-government is…….

(A) Interoperability (B) Intuition (C) Bureaucratic (D) authoritarian

5. People within the government need …… to be Knowledge workers.

(A) skills (B) information (C) implementation (D) system

6. People within interconnected knowledge society need……

(A) attitudes (B) design (C) implementation (D) system

7. One of the examples of E-government which are not based on internet are

(A) E-voting (B) Tracking Systems (C) E-services (D) Processes

8. The types of benefits of E-government include …..

(A) Government (B) Governance (C) e-commerce (D) voting

9. One of the types of E-government services is …….

(A) G2C (B) C2G (C) C2C (D) E2G

10. ………is one of the best examples in increased velocity of business

(A) Egypt (B) Singapore (C) USA (D) India

D. Check whether the following sentences are True or False and correct the false one.
1. The transformation in government includes transformation from guess work to
automated. ( )
2. In UN E-Government Survey 2016, the E-government Development Index of the
United Kingdom is 0.9139. ( )
3. In UN E-Government Survey 2016, the rank of France in E-participation index is 9. ()
4. From the aims of the leading nations in E-government is authoritarian. ()
5. Singapore is one of the best examples in increased velocity of business. ()
6. G2E is One of the types of E-government services. ()
7. Government is one of the types of benefits of E-government. ()
8. People within the government need encourage to be Knowledge workers. ()
9. People within interconnected knowledge society need high intelligence. ()
10. Better delivery mechanisms are the responsibility of E-governance. ()