Nanki Ahluwalia | 20.01.

1998
Email id: nankiahluwalia20@gmail.com
Contact No:9888115019

A keen learner with zeal to strive for quality and efficient support to organization.

MBA (Healthcare & Hospital Chitkara University Rajpura, Punjab 2019-2021

Management)
Advance Diploma in Video MCM DAV College For Women, Chandigarh 2016-2019
Reporting and Journalism
Bachelors in Arts MCM DAV College For Women, Chandigarh 2016-2019
Class XII Delhi Public School, Chandigarh 2016
Class X (CBSE) Delhi Public School, Chandigarh 2014

WORK EXPERIENCE

1. Currently working as OPD Coordinator and COVID Patient Coordinator in SOHANA MULTISPECIALITY HOSPITAL.
a) Coordinating with patients and doctors (under gynae department).
b) Taking up patients’ grievances and handing over the issues to PWO Department.
c) Guiding and helping the patient for the admission and discharge process.
d) Taking the IPD rounds on daily basis.
e) Ensuring patient satisfaction.
f) Coordinating with COVID patients and concerned COVID Doctors.
g) Ensuring the availability of beds.
h) Ensuring the patient shifting (from emergency to COVID Wards) process goes smoothly.
2. Worked as an Intern in various departments under Operations:
a) RCM
b) BMS for Covid Patients
c) Front Office (OPD)
3. Training in Fortis and MAX Hospital (Mohali)
a) Weekly training at hospitals as part of training curriculum for ON THE JOB learning and practical training
b) Trained in functioning of various departments of Hospital Administration and worked at various desk.
c) Presentations to the HODs of the Hospital for better customer satisfaction.
4. Worked as Content Writer for 2 months with PR Company PRINDAY. Wrote 150+ blogs and got them published on their
portal.

EXTRA CURRICULAR ACTIVITIES

1. Attended and organized the conference CURACION 2019 ‘Newer Perspectives in the Current Indian Healthscape’.
2. Attended and organized the conference ‘HealthCosmos 2020’. Interviewed the panel.
3. Attended and participated as a Journalist in Toast Masters ‘BIOGRAPHIES PRESS CONFERENCE’.
4. Attended and participated as a delegate in SD MUN with the theme on ‘LGBT Community’.
5. Was an active Rotract Club member.
6. Planned, Organized and lead the conferences

KEY ATTRIBUTES
1. Interactive person
2. Good communication skill
3. Adaptive and flexible