Professional Documents
Culture Documents
Lesson 3
Entrepreneur to Employer
A. Challenge of Change
○ To continue to grow, small businesses must successfully navigate a transition
from an entrepreneurial to a professionally managed system
○ Being open to change is crucial as an entrepreneur
○ Entrepreneurs must be able to:
■ Recognize a need to change their working practices
● Change structure or current business process
B. Icarus Paradox
○ Based on Greek mythology
○ It is important for organizations to continue to innovate even if they are already
successful as lack of change and innovation can lead to their eventual downfall
○ Business will change their management structures when the problems caused
by existing practices are thought to outweigh the risks of adopting new practices
■ Success can lead to failures
● Pride or hubris
Business will change their management structures when the problems caused
by existing practices are thought to outweigh the risks of adopting new practices
○ Delegation
■ Involves handling certain tasks over to another person so that they can
undertake the work required.
■ It is important to hire additional manpower as the business grows
○ Skills
■ For an owner-manager whose venture is becoming an established
business with employees, this places an emphasis on a different set of
skills from those that might have proven useful in getting the venture off
the ground
● Giving clear instructions
○ Example: How food should be prepared in a restaurant
(Some are frozen and will just be heated while other
ingredients should be measured and cooked properly)
● Learning to accommodate ways of working different from their
own
○ Maintain an open communication within the employees to
gain new insights on how to improve business processes
and prevent misunderstandings
● Deal with lack of investment from employees
○ Take on opportunities available and invest in people’s
training or software that can automate manual processes
● Change in self-image
○ Maintain an open mind that there would be certain
situations wherein the business would have to adapt new
structures or changes to meet the expectations of
customers and the industry
○ Assumption of Growth
■ Caution is required when self-employed people want to take on new
employees. Self-employment is frequently driven by a desire to earn a
living rather than the first path to building a larger business
■ It should be noted that growing a business can be achieved without
additional employees.
D. Video Summary
○ FedEx Series: Small Business, Big Ideas | Part 1: Entrepreneurial Challenges
■ Aside from hiring the right person, coming up with a direction and
strategy are some of the challenges that entrepreneurs face.
■ It is important to have mentors or talk to industry experts in order to
guide you on making decisions.
■ Whenever there are conflicts and difficult decisions to make, try to
discuss it with the team to gain new ideas and perspectives.