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  • Submitting A Ticket

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    basab
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    This document outlines two ways to submit a ticket for help - via email to gethelp@bacardi.com or through the SysAid portal at https://bacardi.sysaidit.com/EndUserPortal.jsp, where users can select "Submit an Incident" or "Submit a Request" to place a ticket.

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    Submitting a Ticket

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    This document outlines two ways to submit a ticket for help - via email to gethelp@bacardi.com or through the SysAid portal at https://bacardi.sysaidit.com/EndUserPortal.jsp, where users can select "Submit an Incident" or "Submit a Request" to place a ticket.

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    22 views4 pages

    Submitting A Ticket

    Uploaded by

    basab
    This document outlines two ways to submit a ticket for help - via email to gethelp@bacardi.com or through the SysAid portal at https://bacardi.sysaidit.com/EndUserPortal.jsp, where users can select "Submit an Incident" or "Submit a Request" to place a ticket.

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    of 4

    WAYS TO GET HELP

    There are 2 ways to place a SysAid ticket:

    1 – Via email
    2 – Via the SysAid Portal
    WAYS TO GET HELP - EMAIL TICKET

    Send email to Bacardi GetHelp <gethelp@bacardi.com>


    WAYS TO GET HELP – SYSAID PORTAL

    https://bacardi.sysaidit.com/EndUserPortal.jsp

    • Select “Submit an Incident” or “Submit a Request”


    WAYS TO GET HELP – SYSAID PORTAL CONT.

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