Roles ,responsibilities ,Authority & Accountability Matrix Doc Ref No:RI/COM/F/19

Rev No :00
Desgination:Manager Role:Quality Assurance Date :28.08.2021

Accountability
S.No Responsibities Authority Review
KPI UOM Target frequency
1 Planning the resource (Equipment and Man) requirement for the year with Approving the control plans/PPAP Reducing Customer Nos 0 Monthly
respect to Annual plan and ensure the same Complaints

2 Review the status of the process audits & reviewing the reports Approving Process /Product Auidt Plan,MSA plan and MSA Plan vs Actual % 100 Monthly
ensure its compliance

3 Review the status of Product Rejection Trends Implementing Quality systems in all functions of the Process /Product Audit Plan % 100 Monthly
Organization vs Actual

4 Planning and work allotment for inspection of Inprocess & finished products Authorized of final product release to the coutomer

Authorized to take decision on IGI,Inprocess FQA

5 Ensure maintenance of records of Inprocess, final product inspection activities rejected items deviations after considering customer
requirements

6 Participating in defect investigation

7 Co-ordinating in operators Training programs

8 Ensuring the deviation treciability & DCN implementation

9 Identifying and implementing the process improvements

10 Support in QMS documents updation & maintenance

11 Final product release authority in the absence of superior

12 Prepare Management Information reports as per the defined frequencies.

13 Approve layered audit plan, MSA plan and ensure its compliance

14 Co-ordinate in identification and implementation of Continual Improvement

projects

Responsible in taking corrective actions with respect to customer complaints

15 and providing 8D report

16 Ensure implementation of Quality systems in all functions of the organization

17 Identifying the training needs and providing training to QA team members.

18 Review of CSI/COPQ
 Roles ,responsibilities ,Authority & Accountability Matrix Doc Ref No:RI/COM/F/19
Rev No :00
Desgination:Engineer Role:SQA Date :28.08.2021

Accountability
S.No Responsibities Authority Review
KPI UOM Target frequency
Based on rejections level monitoring he can take
1 Initiating the actions for in process related rejections decision on developing new vendor with cost benefit by Supplier Auidt Plan vs Actual % 100 Monthly
informing to CFT

Authorize the status, accepted, deviation, and hold to

2 Inward inspection rejection summary report updation release, and rework tags in process and inward material In Process Rejections due to % Monthly
Checking and signing of Material Inspection Reports, Inward Material
Non-conformance Material Inspection reports.

3 Interactions against Inward rejections Number of GRN Cleared % 100 Monthly

within 24 Hrs

4 GRNs clearance trends Vendor Quality Rating % 100 Monthly

5 Monitoring the vendor rating & work to improve it.

6 Conduct meeting for critical vendors monthly for the improvement

7 Inspection and release of Inward goods as per Quality Plan

8 Preparation and maintenance of IGI / rejection reports and related registers

9 Clearing the inspected items in ERP

10 Reporting quality related problems to the concerned departments

11 Re-inspection of reworked / rectified materials.

 Roles ,responsibilities ,Authority & Accountability Matrix Doc Ref No:RI/COM/F/19
Rev No :00
Desgination:In Process Engineer Role:QA Date :28.08.2021

Accountability
S.No Responsibities Authority Review
KPI UOM Target frequency
Authority to take decision in the line for the non-
conformances like line rejections, to clear In process
1 Ensure availability of latest version of Documents rejected materials, to disqualify untrained operators, to Internal Rejection % Monthly
analyze &solve the customer complaints and take
corrective & preventive actions

Authorize to take decision on units acceptance,

2 Ensuring the setup approval deviation, reject and hold to release for containment Cost of Poor Quality % Monthly
action in 8D report in absence of HOD-QA

3 Ensuring the in process inspection Customer End PPM PPM >100 Monthly

4 Ensure maintenance of all the activities records

Participating in CFT meetings for New Sample Build , Pilot Lot productions &
5 regular production where ever required

6 Participating in defect investigation & Analyzing the problems

7 Ensuring the calibration of the equipment's

8 Updation of deviation & DCN/ECNs details

9 Preparing the checklist or setup approvals for critical and inspection stages

10 Conduct layered audit as per audit plan

11 Collecting and consolidating COPQ data from CFT

Ensure operator qualification & skilled manpower usage

12
Ensure master, limit samples at each stage
13
Acknowledging customercomplaint within 24hrs through mail
14
Takelead in calling cross functional Team for customer complaint analysis
15
16 Preparation of 8D and sending report within defined timelines
 Roles ,responsibilities ,Authority & Accountability Matrix Doc Ref No:RI/COM/F/19
Rev No :00
Desgination:CMM Engineer Role:QA Date :28.08.2021

Accountability
S.No Responsibities Authority Review
KPI UOM Target frequency

Developing new vendor with cost benefits for third

1 Giving the set up Approval for crtical Dimensions Calibration Plan vs Actual % 100 Monthly
party Calibration accredated with NABL

2 Preparing the CMM Program for regular and NPD Products Authority to take decision based on Calibration report

3 Inspecting of Tool and Die

4 Internal Calibration of Inhouse Gauges and Fixtures

5 Preservation of all CMM Reports

6 Ensuring the calibration of the equipment's

7 Co-ordination with Third party lab for Calibration

Preparing and maintaning the Master list of Instruments and Equipments

8
 Roles ,responsibilities ,Authority & Accountability Matrix Doc Ref No:RI/COM/F/19
Rev No :00
Desgination:Documentation Engineer Role:QMS & EHS Date :28.08.2021

Accountability
S.No Responsibities Authority Review
KPI UOM Target frequency
Selecting the best Internal Auidt based on the score
1 Preparation of Annual Plan for QMS and EHS No of NCR Raised Nos Once in Three Months
Sheet

2 Preparation of Internal Auidt Schedule Authority to do Surprise Audit on behalf of Organization Closing of NCR as per % 100 As and when Required
Timeline

3 Analyzing and summarazing the NCR Clause wise/Department Wise Internal Auidt Plan vs Actual % 100 Once in Three Months

4 preparing the Pending NCR Summary and conveys the same to all concerned
HODs on Monthly basis for necessary action from auditees end

5 Maintaning of all department Master Copies related to QMS/EHS

6 Maintaning of Obselete copies related to QMS/EHS

7 Maintaing of Non Conforming report and reports to Management

Represntative

8 Followups with all the Functional Heads for the Action Plan raised during MRM

9 Ensure implementation of Quality systems/EHS in all functions of the

organization
 Roles ,responsibilities ,Authority & Accountability Matrix Doc Ref No:RI/COM/F/19
Rev No :00
Desgination:Metallurgist Role:QA Date :28.08.2021

Accountability
S.No Responsibities Authority Review
KPI UOM Target frequency

Checking of Physical Properties of incoming inspection material in In-House Clearing the lot within 24 Hrs
1 Consumable Purchase % 98 Monthly
Lab after Heat Treatment

Planning of Machine Calibration (MPI,VickersHarness

2 Co-Ordination of chemical composition from third Party Tester,Meatallurgical Microscope,Rockell Hardness
Tester)

3 Ensuring of Hardness/Microstructure of every lot after Heat Treatment

4 Preservation of Metallurgical Reports/Moulds

5 Maintaning of Instruments in Lab

6 Ensuring of MPI Testing after Heat Treatment Process

7 Consumables stock need to be conformed for metallurgical Purpose

 Roles ,responsibilities ,Authority & Accountability Matrix Doc Ref No:RI/COM/F/19
Rev No :00
Desgination:Line Inspectors Role:QA Date :28.08.2021

Accountability
S.No Responsibities Authority Review
KPI UOM Target frequency
Authorize set up approvals,& action taken with CFT, if
any DCN’s deviations not followed production will be
1 Giving the set up approvals and checklist to the critical stages
stopped. Stop production necessary to correct quality
problems as per 3-5-10Rule

2 Conduct the in process inspection

3 Inspecting the finished goods and clearing the lots for Final Inspection

4 Reporting quality related problems to the concerned departments

5 Preparation and maintenance of reports

6 Re- inspection of rectified/ reworked lots where ever required

 Roles ,responsibilities ,Authority & Accountability Matrix Doc Ref No:RI/COM/F/19
Rev No :00
Desgination:Final Inspectors & PDI Role:QA Date :28.08.2021

Accountability
S.No Responsibities Authority Review
KPI UOM Target frequency

Authority to take take corrective actions due to Lot

1 Ensuring the lot clearance Dock Audit plan vs Actual % 100 Monthly
Rejection

2 Preparing Checklist/formats for all the products related to FQA Authority to Rework/reject the lot

Authority to do Dock Auidt as per checklist and take

3 Ensuring the maintenance of all relevant reports
decision

4 Co-coordinating in inspectors training programs

5 Participating in defect investigation & Analyzing the problems

6 Preparing the daily, Weekly and monthly rejection data and updating the
trends

Participating in CFT meeting for New Sample Build , Pilot Lot production
7

Ensuring the PDI lot clearance

8

Ensuring the PDI lot clearance as per dispatch plan

9

Preparation and maintenance of PDI records

10

Reporting quality related problems to the concerned departments

11

Reinspection of rectified/Reworked lots where ever required

12