Telekomunikasi Indonesia Annual Report 2013 Laporan Tahunan TLKM Company Profile Indonesia Investments

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
Creating Global Talents

and Opportunities
•• PTelkom’s
rofitabilitas
Solid Increasing
Peningkatan
in Net Rp
Rp14,2
14.2 trillion
triliun
Income
Laba Bersih
Telkom
Profitability
yang
Solid
10.5%
10,5%
•• PIncreasing
eningkatan Increasing
Peningkatannumber
Jumlah of 131.5
131,5million
juta
jumlah
numberpelanggan
of cellular
Pelanggan
subscribers
Seluler
diatas
customers
industri
above
Industry
5.1%
5,1%
Increasing number
Peningkatan of
Pelanggan 27,8million
27.8 juta
broadband
Broadbandsubscribers
45,4%
45.4%
Increasing number of 9.3 million
Peningkatan Pelanggan
Fixedline subscribers 9,3 juta
Fixedline
4,5%
4.5%
••NPetwork
enguatan Jumlah BTS
Number of BTS 75.579BTS
75,579 BTS
Strengthening
Jaringan
25,9%
25.9%

CONTENTS
Daftar isi
Highlights Tinjauan
Business Bisnis
Overview Management’s Discussion
Analisa dan Pembahasan Tata
Corporate
Kelola Governance
Perusahaan
and Analysis
Manajemen
Preface
Ikhtisar Industri Telekomunikasi 42 Konsep dan Landasan 136
di Indonesia
Telecommunication 42 Analisa dan Pembahasan 100
Management’s Concept and Foundation 136
Financial
Ikhtisar Highlights
Keuangan 14 Manajemen
Discussion atas
and Analysis Kerangka Kerja dan 137
Industry in Indonesia
Strategi Perusahaan 43 of the Perusahaan
Company’s KinerjaTelkom’s
GCG Telkom
GCG 137
Operational
Ikhtisar Operasional
Highlights 16 Corporate Strategy 43 Performance Framework and
Prospek Usaha 45 Tinjauan Operasi per 102 Struktur Tata Kelola 141
Performance
Common
Ikhtisar Saham
Stock and
dan 18 Perusahaan
Business Outlook 45 Operational
SegmenReview
Usaha 102 Perusahaan
Bond Highlights
Obligasi by Segment Corporate Governance 141
Portofolio
Business Bisnis 46
Portfolio Tinjauan Keuangan 107 Dewan Komisaris
Structure 145
Events
Peristiwa
Highlights
Penting 22 Financial Overview 107
Distribusi dan Strategi
Distribution and 54 Perbandingan Laba 109 Board of Commissioners
Direksi 149
145
Penghargaan
Awards 24 Marketing Pemasaran
Strategy Comprehensive
Rugi Komprehensif
Income 109 Komite - Komite di Bawah 158
Comparison Board of Directors 149
Certifications
Sertifikasi 26 TarifTelecommunication
Jasa Telekomunikasi 56 Perbandingan Arus 119 Dewan Komisaris
Services Tariffs Net Cash
Kas Bersih
Flows 118 Committees Under 158
Layanan kepada 58 Komite - Komite di Bawah 172
the Board of
Management
Laporan Manajemen
Report CustomerPelanggan
Services 58 Kewajiban
O bligation and
DanCommitment
Komitmen 120
119 Direksi
Commissioners
Report
Laporan
from
Dewan
the 28 Perlindungan Konsumen 61
Consumer Protection Likuiditas
Liquidity 120
121 Sekretaris Perusahaan/ 175
Committees Under 172
President Commissioner
Komisaris Investor Relations (“IR”)
Tagihan, Pembayaran
Billing, Payment 62 Board of Director
Receivable Kemampuan
Collectibility 122
121
Report
Laporanfrom the 34
Direksi dan
and Penagihan
Collection Membayar Utang Unit Internal Audit 178
Corporate Secretary/ 175
President Director Capital Structure 122
Faktor-Faktor Risiko 64
Risk Factors Struktur Modal 123 Investor
SistemRelations (“IR”) 180
Pengendalian
Capital Expenditures 122 Internal
Infrastruktur
Network Jaringan 82
Infrastructure Internal Audit Unit 178
Belanja Modal 123
Material Commitment 123 Akuntan Independen 182
PNetwork
engembangan Jaringan 86
Development Internal Control System 180
For
Ikatan
Capital
Material
Investment
Untuk 124 Perseroan
SumberHuman
Daya Manusia
Capital 88 Investasi Barang Modal Independent Auditor 181
Changes In Accounting 124 Manajemen Risiko 182
Perubahan
Policies 125 Risk Management 182
Kebijakan Akuntansi Litigasi dan Perkara 183
Exchange Controls 124 Hukum Legal yang Sedang 183
Proceeding
Pengendalian Nilai Tukar 125 and dihadapi
Lawsuits Perusahaan
Involving
Quantitative And 125
the Company
PQualitative
engungkapan Kuantitatif 126
Disclosures Sanksi Administratif 185
dan Kualitatif
About atas
Market Risks Administrative Sanctions 185
Risiko Pasar Akses Informasi Publik 185
Related Party 130 Public Access 185
Transaksi dengan 130
Transactions Etika Bisnis dan 186
to Information
Pihak Berelasi Budaya Perusahaan
Property, Plant & 131 Code of Ethics and 186
Aset Tetap 131
Equipment Sistem Pelaporan
Corporate Culture 189
Pelanggaran
Asuransi 132
Insurance 132 (Whistleblowing
Whistleblowing System 189

System)
Material Information 132 GCG Implementation 192
Informasi dan 132
and Facts

Konsistensi 192
Consistency
Fakta Material Penerapan GCG
Authorization for 133 GCG Evaluation 197
Kewenangan Penerbitan
the Issuance of 133 Evaluasi GCG 197
LaporanStatements
Financial Keuangan
Social
Tanggung Jawab Sosial
And Environmental Profil Perusahaan
Company Profile Additional Information
Informasi Tambahan
dan Lingkungan
Responsibility (For Adr(Bagi
Shareholders)
Pemegang
Riwayat Singkat Telkom 224 Saham ADR)
Strategi
CSR CSR 201
Strategy 201 A Brief History of Telkom 224 Summary of Significant 254 Legal Basis and 262
Kegiatan Usaha 225 Rangkuman
Differences Perbedaan
between 254 Regulation
Dasar Hukum 262
Pelestarian Lingkungan
Environment 202
202 Line of Business 225
Preservation Struktur Organisasi 225 Signifikan
Indonesianantara
Corporate
Praktik

dan Peraturan
Competition 268
Ketenagakerjaan, 206 O rganizationalPerusahaan
Structure 225 Tata
Governance Practices
Kelola Perusahaan
Indonesia
and dan Standar
the NYSE’STata Persaingan 268
Employment,
Kesehatan dan206
Health Licensing 272
Work Safety
and Keselamatan
(“K3”) Subsidiaries
Entitas and
Anak 230
230 Corporate
Kelola Perusahaan
GovernanceNYSE Perizinan 272
Kerja (“K3”) Associated
Companies
dan Asosiasi Standards Trademarks, Copyrights, 276
Social and Community 212 Anggaran Dasar 256 Industrial Designs
Merek, Hak 276
Cipta,
Pengembangan Sosial 212
Development Telkom’s Subsidiaries
Struktur Kelompok 236
236 Articles of Association 256 and Patens
Desain Industri
Usaha Chart
Telkom Hubungan dengan 256
dan Kemasyarakatan Relationship
Pemerintah dan
with the 256 dan Paten
Responsibility 220
Tanggung Jawab
to Consumer 220 Profil
Profile of The
Dewan Board 238
Komisaris 238 Lembaga Pemerintah
Government and
of Commissioners
Kepada Konsumen Profil Direksi 240 Government

Agencies
Mekanisme 258 Appendices
Lampiran
Profile of The Board 240

Efek 242 Capital Perdagangan
Market Trading 258 Daftar Istilah 278
Definitions 278
Informasi
of Directors Pasar Modal
Mechanism dan
and
Cross Reference 284
Referensi Silang 284
Alamat 242
Stock Overview 249 ADS Telkom
Telkom ADS
to Bapepam-LK
Peraturan
Perpajakan 260
Taxation 260 Bapepam-LK
Regulation No.X.K.6
No.X.K.6
Addresses 249
Riset
Research dan
and 262
262
Pengembangan
Development
ABOUT
SEKILAS
OURMENGENAI
ANNUAL REPORT
LAPORAN TAHUNAN 2013 assurance
memuat that
risiko
such
danexpectations
ketidakpastian,
willtermasuk
prove to akibat
be correct.
perubahan-perubahan
These forward-looking
dalam
statements
lingkungan areekonomi,
subject politik
to a number
dan sosial
of risks
di Indonesia.
and uncertainties,
Pada bagian
including
“Faktor-faktor
changes
PTPTTelekomunikasi
Telekomunikasi Indonesia,
Indonesia,Tbk,
Tbk,
or atau
“Telkom”,
disebut
“The
“Telkom”,
Company”,
“Perusahaan”,
and “we”, is
dan
proud
“Kami”, in Risiko”
the economic,
dan bagian-bagian
social and political
lain di Laporan
environments
Tahunan
in Indonesia.
ini diungkapkan
This Annual
faktor-faktor
Report
to menyajikan
present AnnualLaporan
Report
Tahunan
for theuntuk
year periode
ended December
tahun yang31,berakhir
2013. Our pada
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31 Desember
Report discloses,
penting under
yang dapat
“Risk Factors”
menyebabkan
and elsewhere,
hasil-hasilimportant
aktual yangfactors
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is furnished
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materially from our expectations.
thepengganti
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Bapepam-LK(“OJK”)
No.X.K.6. No.X.K.6.
Beberapa Certain
bagianinformation
tertentu dalam
in thisLaporan
Annual
Report
Tahunan
is also
ini juga
contained
berisi in
informasi
the Formyang20-F,
dimuat
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dalam
United
Form States
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sesuai peraturan
and ToApabila
obtain further
Anda ingin
information
mengetahuion Telkom,
informasiplease
mengenai
contactTelkom
Investorlebih
Relations,
lanjut, Anda
Grha dapat
Exchange
SecuritiesCommission.
and Exchange However,
Commission
no part(“SEC”)
of this document
Amerika Serikat.
has beenNamun,
incorporated
tidak Merah
menghubungi
Putih, 5th floor,
Investor
Jl. Jend.
Relations,
GatotGrha
SubrotoMerah
Kav.Putih,
52 Jakarta
Lantai 12710,
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Indonesia.
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dokumen
Form 20-F.
ini yang
Thedigabungkan
information anduntuk
datamerujuk
presented
padainForm
this Annual
20-F. Tel.:
Kav.(62-21)
52, Jakarta
521 5109,
12710,
Fax: Indonesia.
(62-21) 522
Tel:0500
(62-21)
or 521
e-mail:
5109,investor@telkom.co.id.
Fax: (62-21) 522 0500You atau
Report
Informasi
draws danupon
datathe
yang
consolidated
disajikan pada
financial
Laporan
data Tahunan
of the Company
ini bersumber
and ourpada data can
email:
download
investor@telkom.co.id.
this document from Anda ourjuga
online
dapat
sitemengunduh
http://www.telkom.co.id.
dokumen ini secara
subsidiaries.
keuangan konsolidasian Perusahaan dan entitas anak. online melalui situs kami pada http://www.telkom.co.id.
We use the word “Indonesia” in this Annual Report to refer to the Republic of
This
Laporan
AnnualTahunan
Report contains
yang bersifat
“forward-looking
pandangan ke depan (forward-looking
statements”, statement),
including statements Indonesia
Sebutanwhile
“Indonesia”
the word dalam“Government”
Laporan Tahunan
refers to
2013
the ini
Government
merujuk kepada
of Indonesia
Republik
regarding
termasuk our
tentang
expectations
ekspektasi
and dan
projections
proyeksifor
atas
ourkinerja
futureoperasional
operating performance
dan prospek and
Indonesia
“United sedangkan
States of America”
“Pemerintah”
or “US”adalah
is thePemerintah
United States.
Indonesia
The currency
dan “Amerika
“Rupiah”
andbisnis
business
di masa
prospects.
mendatang.
The words
Pernyataan
“believe”,
seperti
“expect”,
ini umumnya
“anticipate”,
mengunakan
“estimate”, orSerikat”
“Rp” refers
atauto“AS”
the Indonesian
adalah Amerika Rupiah
Serikat.
whilePenyebutan
“US Dollar” orsatuan
“US$” mata
refersuang
to the
“Rupiah”
“project”
kata seperti
and other
“percaya”,
similar
“mengharapkan”,
words identify forward-looking
“mengantisipasi”, statements.
“memperkirakan”,
In addition, USatau
currency.
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Certain figures
pada mata(including
uang resmi
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Indonesiahave
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Serikat. in
Beberapa
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Rupiah
tertentu
Report
bukanare
merupakan
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fakta historis,
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dalamAlthough
Laporan we Tahunan
believeinithat
dapat
thedikategorikan
expectations according
(termasuk to persentase)
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telah mengalami
Accounting pembulatan.
StandardKecuali
(“IFAS”).jika disebutkan lain,
sebagaiinforward-looking
reflected statement
the forward-looking statements
. Walaupun
hereinkami
are percaya
reasonable,bahwa
we can
ekspektasi
give no semua informasi keuangan disajikan dalam mata uang Rupiah sesuai dengan
tersebut akan terbukti benar. Pernyataan yang mengandung pandangan ke depan Standar Akuntansi Keuangan (“SAK”) Indonesia.
Creating Global Talents
and Opportunities
International expansion has become a
necessity for Telkom in order to sustain
a high rate of business growth. This
complements our growth strategy,
consistently applied over the last couple of
years, by which we strive to maintain our
market leadership in the cellular business
while building our broadband capabilities
as the mainstay of the telecommunication
business in the future.
In 2013, these initiatives have resulted in

double-digit growth for us, paving the
way for us to become the dominant TIMES
service provider in Indonesia and a leading
presence in the region.
2013 Annual Report Management Business Management’s
2 PT Telekomunikasi Indonesia, Tbk Preface Highlights Report Overview Discussion & Analysis
Strength Born of a
Long History of Telkom
1856-1882
On October 23, 1856, the Dutch
1974
PN Telekomunikasi was split into two
1991
Perumtel became PT Telekomunikasi
divisions, PT Industri Telekomunikasi Indonesia or Telkom, and operations
colonial government deployed the
Indonesia (“PT INTI”), which were organized into twelve regional
first electromagnetic telegraph
manufactured telecommunications units (“Witel”). These were later
in Indonesia, connecting Batavia
equipment, and Perusahaan Umum reorganized into seven regional
(Jakarta) with Buitenzorg (Bogor).
Telekomunikasi (“Perumtel”), which divisions: Division I Sumatra, Division
supplied domestic and international II Jakarta and Surrounding Area,
telecommunication services. Division III West Java, Division IV
1906-1965 Central Java and DI Yogyakarta,
The Dutch colonial government Division V East Java, Division VI
established a government Kalimantan and Division VII Eastern
agency to operate post and 1980 Indonesia
telecommunications services in The international telecommunication
Indonesia. In 1965, the post and business was taken over by Indosat
telecommunications services were
separated and brought under the
1995
We held our Initial Public Offering
control of two state companies,
on November 14, 1995 on the Jakarta
PN Pos and Giro and
Stock Exchange and the Surabaya
PN Telekomunikasi.
Stock Exchange. On May 26, 1995,
we established Telkomsel, our cellular
business subsidiary.
1999
The Telecommunications Law
(Law No. 36/1999), which went
into effect in September 2000,
facilitated the entry of new players,
intensifying the competition in the
telecommunications industry.
Additional
Social & Information
Corporate Environmental Company (For ADR 2013 Annual Report
Governance Responsibility Profile Shareholders) Appendices PT Telekomunikasi Indonesia, Tbk 3
2001 2009 2012

We acquired Indosat’s 35% We underwent a transformation from We sought to achieve widespread
shareholdings in Telkomsel, making an infocom to a TIME company. The broadband penetration
us the majority shareholder with a new Telkom was introduced to the throughout Indonesia through the
stake of 77.7%. Indosat then took over public with the new corporate logo implementation of the Indonesia
our 22.5% shareholding in Satelindo and tagline, “the world in your hand”. Wi-Fi program towards the
and 37.7% share in PT Aplikanusa development of Indonesia Digital
Lintasarta. At the same time, we Network.
lost our exclusive right to be the
sole fixed line telephone operator in
2010 We sought to improve business
value creation by reconfiguring
The JaKaLaDeMa submarine and
Indonesia. our business portfolios from TIME
fiber optic cable project linking Java,
to TIMES (Telecommunications,
Kalimantan, Sulawesi, Denpasar and
Information, Media, Edutainment &
Mataram was successfully completed
2002 in April 2010.
Services).
We divested 12.7% of our shares in

Establishment of Telkom Corporate
Telkomsel to Singapore Telecom
University to develop a globally
Mobile Pte Ltd. (“SingTel Mobile”).
competitive human capital (from
2011 competence to commerce).
We commenced the reform of our
2004 telecommunications infrastructure

through the Telkom Nusantara Super
We launched our international direct
Highway project, which unites the
dial fixed line service.
Indonesian archipelago from Sumatra
2005
to Papua, and the True Broadband
Access project, which will enable
customers all over Indonesia to have
2013
The Telkom-2 Satellite was launched broadband access to the internet. We began
to replace all satellite transmission
services previously provided by the
operating in seven
Palapa B-4 satellite. This brought our countries, namely
total number of satellites launched Hong Kong-Macau,
to eight, including the Palapa A-1 Timor Leste,
satellite. Australia, Myanmar,
Malaysia, Taiwan
and United States
of America.
Telkomsel Double Digit
Telkomsel is one of the major

revenue contributors at Telkom
Group. We believe that Telkomsel
will continue to grow faster than
industry average, maintaining its
leading position in the legacy
business while posting strong
growth in digital services.
Additional
Financial
10.1%
– Revenues Rp60.0 trilllion
– EBITDA Rp33.9 trillion
performance
– Net Income Rp17.3 trillion
Cellular
5.1%
– Cellular subscriber base
131.5 million
subscriber base
– Mobile broadband (“Flash”)
subscribers 17.3 million
– Blackberry subscribers
7.6 million
BTS
28.7%
- 69,864 units
– 27,034 units BTS 3G
Indonesia Digital
Network (IDN) 2015
Strengthen Broadband
Based Infrastructure
Indonesia
Digital Society
10 Ha
Data Center Internet Cloud
30 nodes
Tera Router
IP & Optical Transport
75,000 km
FO
20,000,000
Homepass Fixed
1,000,000 Broadband
AP Wi-Fi
Additional
IDN implementation targets across all of our

network infrastructures by the year 2015.
Business Information, Media,

Edutainment & Services
Convergence
Digital
Telkom Cloud Innovation
Nationwide
Broadband
Backbone
Mobile
Broadband True
Broadband
Access
Sustaining Growth
through International Expansion
Macau Hong Kong

Myanmar Telkom Macau Telekomunikasi
Limited Indonesia
PT Telekomunikasi
(Subsidiary Telin International
Indonesia
Hong Kong) (Hongkong) Limited
International
Mobile Virtual Network Mobile Virtual Network
International Network Operator Operator
August 16, 2013 May 13, 2013 Desember 8, 2010
Malaysia
Timor Leste
Telekomunikasi
Indonesia Telekomunikasi
International Indonesia
Australia
(Malaysia) Sdn. Bhd. International (TL)
S.A. Telekomunikasi
Mobile Virtual Network
Operator Mobile Network Operator
Indonesia
July 2, 2013 September 17, 2012 International
Australia Pty. Ltd.
IT-Business Process
Outsourcing & Solution
January 14, 2013
Additional
Initiatives in international expansion are essential if we are to

maintain our growth momentum, providing us with new room
for growth as domestic opportunities become more constricted.
International expansion is also a strategy to diversify our business
risks, in view of the rapid developments and convergence of the
TIMES industry that is also becoming increasingly borderless.
United States of
America
Telekomunikasi
Indonesia
International (USA)
Inc.
International Network
December 11, 2013
Taiwan
Telkom Taiwan
Limited (Subsidiary
Telin Hong Kong)
Mobile Virtual Network
Operator (“MVNO”)
June 3, 2013
Singapore
Telekomunikasi
Indonesia
International Pte.
Ltd. Singapore
Content Delivery Network
(“CDN”) & Data Center
December 6, 2007
Global Talent Program

(GTP)
“
It is the people that makes the difference between one
country and another, between one company and another,
and between one family and another. And the difference
between people of different companies lies in their character
and their competence.
~Arief Yahya~
”
Additional
Global Talent Program (“GTP”) is an initiative

intended to provide our employees/talents with
practical experiences in international businesses
through job assignments at host companies
overseas. GTP graduates have greater prospect
of future placement at critical positions in
centers of business growth. Talent assignment
through GTP is also intended to support our
program of international expansion to
10 countries in 2013.
participating in GTP GTP talent assignments at

1,010 talents 25 countries
Europe
N. America 3 Countries
Asia
1 Country 41 Employees
19 Countries
16 Employees
668 Employees
Africa
S. America
Australia
2 Countries
Jakarta 105 Employees
72 Various Countries
180 Employees
With Our Vision,

Mission and Values
To become a leading
Telecommunication, Information, Media,
Vision Edutainment and Services (“TIMES”)
player in the Region.
• To provide “more for less” TIMES

services.
Mission • To be the role model as the best
managed corporation in Indonesia.
Corporate Culture The New Telkom Way
Philosophy to be
Always The Best
the best
Principle to be the
Solid, Speed, Smart
star
Practice to be the
Imagine, Focus, Action
winner
The vision and mission are set forth in the long-term corporate plans as approved by the Board of Commissioners on
May 30, 2013 by Decision Letter of the Board of Commissioners No.06/KEP/DK/2013/RHS.
Additional
..and Strategic
Initiatives...
1 Center of excellence.
2 Focus on high growth or high value portfolio.
3 Accelerate international expansion.
4 Cost transformation.
5 IDN (id-Access, id-Ring, id-Con) development.
6 Indonesia Digital Solution (“IDS”) – convergent services

in digital ecosystem solution.
7 Indonesia Digital Platform (“IDP”) – platform enabler for

ecosystem development.
8 Execution of the best subsidiary management system.
9 Managing portfolio through BoE and CRO.
10 Increasing synergy within Telkom Group.
We affirmed our strategic initiatives on the basis of the decision of the Board of Commissioners of
PT Telekomunikasi Indonesia, Tbk as set forth in the Decision Letter of the Board of Commissioners
No.06/KEP/DK/2013/RHS dated May 30, 2013.
Financial Highlights
(Based on IFAS)
Consolidated Statements of Comprehensive Income

Total Revenues
7.5%
(in billions of Rupiah) (in billions of Rupiah, except for net income per share and per ADS)
82,967 Years ended December 31,

2013 2012 2011 2010 2009*
Total Revenues 82,967 77,143 71,253 68,629 68,220
Total Expenses
6.8%
(in billions of Rupiah)
Total Expenses 57,700 54,005 49,960 46,240 44,139
57,700 Adjusted EBITDA 43,626 40,154 36,821 37,549 38,056

Operating profit 27,846 25,698 21,958 22,937 24,081
Profit for the year 20,290 18,362 15,470 15,870 16,043
Profit for the year
10.5%
(in billions of Rupiah) Profit for the year attributable to:
14,205 Owners of the parent company 14,205 12,850 10,965 11,537 11,399
Non-controlling interest 6,085 5,512 4,505 4,333 4,644
Total Assets
14.9%
Total comprehensive income for the year 20,402 18,388 15,481 15,904 16,048
127,951
Total comprehensive income attributable to:
Owners of the parent company 14,317 12,876 10,976 11,571 11,404
Adjusted EBITDA Non-controlling interest 6,085 5,512 4,505 4,333 4,644
8.6%
43,626
Net income per share 147.4 133.8 111.9 117.3 115.9
Net income per ADS (1 ADS : 40 common stock) 29,483.6 26,767.6 22,386.8 23,461.6 23,180.8
Consolidated Statements of Financial Position

Total Revenues Total Assets 127,951 111,369 103,054 100,501 97,931

82,967
Total Liabilities 50,527 44,391 42,073 44,086 48,436
77,143 Total equity attributable to owners of the parent 60,542 51,541 47,510 44,419 38,562
71,253 company
68,220 68,629
Net working capital 4,638 3,866 (931) (1,745) (10,797)
Investment in other entities 304 275 235 254 151
Capital Expenditures
Telkom 5,313 4,040 4,202 3,623 5,652
Telkomsel 15,662 10,656 8,472 8,197 12,673
Others Subsidiaries 3,923 2,576 1,929 831 836
2009 2010 2011 2012 2013
Total 24,898 17,272 14,603 12,651 19,161
Total Assets Consolidated Financial and Operational Ratios

127,951 Return on Asset (ROA) (%)1 11.1 11.5 10.6 11.5 11.6
111,369 Return on Equity (ROE) (%) 2

23.5 24.9 23.1 26.0 29.6
103,054
100,501 Operating Profit Margin (%)3 33.6 33.3 30.8 33.4 35.3
97,931
Current Ratio (%)4 116.3 116.0 95.8 91.5 59.9
Total Liabilities to Equity (%)5 83.5 86.1 88.6 99.3 125.6
Total Liabilities to Total Assets (%)6 39.5 39.9 40.8 43.9 49.5
* As restated. See Note 2p to our Consolidated Financial Statements.
(1) ROA is calculated as profit for the year attributable to owners of the parent company divided by total
assets at year end December 31.
(2) ROE is calculated as profit for the year attributable to owners of the parent company divided by total
equity attributable to owners of the parent company at year end December 31.
(3) Operating profit margin is calculated as operating profit divided by revenues.
2009 2010 2011 2012 2013 (4) Current ratio is calculated as current liabilities divided by current liabilities at year end December 31.
(5) Total liabilities to equity is calculated as total liabilities divided by total equity attributable to owners
of the parent company at year end December 31.
(6) Total liabilities to total assets is calculated as total liabilities divided by total assets at year end
December 31.
Additional
Revenues Expenses Operating profit

(in billions of Rupiah) (in billions of Rupiah) (in billions of Rupiah)
7.5% 6.8% 57,700

8.4%
54,005 27,846
25,698
82,967 49,960
24,081
77,143 46,240 22,937
44,139 21,958
71,253
68,220 68,629
2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013
Adjusted EBITDA Profit for the year Net income per share
(in billions of Rupiah) (in billions of Rupiah) (Rupiah)
8.6% 10.5% 14,205

10.2% 147.4
43,626 133.8
12,850
40,154
38,056 37,549 11,399 11,537 115.9 117.3
36,822 10,966 111.9
2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013
Assets Liabilities Total equity attributable to owners of

(in billions of Rupiah) (in billions of Rupiah) the parent company
14.9% 13.8% 17.5%

127,951 50,527
48,436
111,369 44,086 44,391 60,542
103,054 42,073
97,931 100,501 51,541
47,510
44,419
38,562
2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013
Operational Highlights
Years ended December 31,
Unit
2013 2012 Changes (%)
Broadband Subscribers
Fixed broadband (Speedy) (000) subscribers 3,013 2,341 28.7
Mobile broadband (Flash) (000) subscribers 17,271 11,039 56.5
Blackberry (000) subscribers 7,556 5,764 31.1
Total Broadband Subscribers (000) subscribers 27,840 19,144 45.4
Cellular Subscribers
Postpaid (kartuHalo) (000) subscribers 2,489 2,149 15.8
Prepaid (simPATI, Kartu As) (000) subscribers 129,023 122,997 4.9
Total Cellular Subscribers (000) subscribers 131,513 125,146 5.1
Fixed Line Subscribers
Fixed wireline (000) subscribers 9,351 8,946 4.5
Fixed wireless (000) subscribers 6,766 17,870 (62.1)
Total Fixed Line Subscribers (000) subscribers 16,117 26,816 (39.9)
Other Subscribers
Datacomm (000) Mbps 381,440 281,063 35.7
Satellite transponder (000) MHz 3,007 2,650 13.5
Network
BTS unit 75,579 60,011 25.9
Customer Services
PlasaTelkom location 572 572 -
Grapari location 86 85 1.2
Mobile Grapari unit 268 - -
TV) dan Usee TV (teknologi OTT T
Broadband Subscribers Cellular Subscribers

(in thousands) (in thousands)
45.4% 5.1%
Speedy Flash Blackberry kartuHalo simPATI, kartu AS
17,271 129,024
122,997
11,039
7,556
5,764
3,013
2,341
2,149 2,489
2012 2013 2012 2013 2012 2013 2012 2013 2012 2013
Additional
Other Subscribers BTS

(in thousands) (in thousands)
35.7% 13.5% 25.9%

Datacom Satelit transponder
381,440
75,579
281,063
60,011
2,650 3,007
2012 2013 2012 2013 2012 2013

Common Stock and Bond Highlights
Telkom Share Price and Trading Volume on the Indonesia Stock Exchange 2012-2013
Volume Price
(in million shares) Volume Price (Rp)
500
2,500
400
2,000
300
1,500
200
1,000
100 500
0 0
First Second Third Fourth First Second Third Fourth
Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter
2012 2012 2012 2012 2013 2013 2013 2013
Telkom ADS Price and Trading Volume on the New York Stock Exchange 2012-2013
Volume Price
(in million shares) Volume Price (US$)
2.4
50
2.1
1.8 40
1.5
30
1.2
0.9 20
0.6
10
0.3
0.0 0
2012 2012 2012 2012 2013 2013 2013 2013
Additional
Trade Price and Volume

The table below shows the high, low, closing quoted prices, trading volume, outstanding shares and market capitalization for our common
stock on the IDX during the periods indicated.
Table Trade Price and Volume
Price per Share of Common Stock Market

Volume
Calendar Year High Low Closing Outstanding Shares Capitalization
(in Rupiah) (shares) (Rp billion)
2009 2,070 1,150 1,890 20,872,067,500 98,347,123,900 190,512
2010 1,960 1,390 1,590 28,539,250,000 98,347,123,900 160,272
2011 1,610 1,320 1,410 22,207,895,000 96,931,696,600 142,128
2012 1,990 1,330 1,810 23,002,802,500 95,745,344,100 182,448
First Quarter 1,430 1,330 1,400 5,197,855,000 96,096,969,100 141,120
Second Quarter 1,740 1,400 1,630 6,934,820,000 95,921,374,100 164,304
Third Quarter 1,970 1,590 1,890 5,100,152,500 95,767,844,100 190,512
Fourth Quarter 1,990 1,730 1,810 5,769,975,000 95,745,344,100 182,448
2013 2,580 1,760 2,150 27,839,305,000 97,100,853,600 216,720
First Quarter 2,230 1,760 2,200 5,993,025,000 95,745,344,100 221,760
Second Quarter 2,580 1,900 2,250 8,265,647,500 96,044,401,100 226,800
Third Quarter 2,450 1,950 2,100 7,206,438,500 97,100,853,600 211,680
Fourth Quarter 2,375 1,980 2,150 6,374,194,000 97,100,853,600 216,720
September 2,450 1,950 2,100 2,644,068,500 97,100,853,600 211,680
October 2,375 2,100 2,350 2,019,709,500 97,100,853,600 236,880
November 2,350 2,025 2,175 2,055,114,500 97,100,853,600 219,240
December 2,200 1,980 2,150 2,299,370,000 97,100,853,600 216,720
2014
January 2,275 2,060 2,275 1,758,433,800 97,100,853,600 229,320
February 2,420 2,170 2,325 2,015,617,700 97,100,853,600 234,360
(1) We conducted a two for one split of our common stock from a nominal value of Rp500 per share to Rp250 per share as resolved by the AGMS on July 30,
2004, effective October 1, 2004.
(2) We conducted a five for one split of our common stock from a nominal value of Rp250 per share to Rp50 per share as resolved by the AGMS on April 19, 2013,
effective September 2, 2013.
(3) The price per share of the common stock reflects this two splits above for all periods shown.
(4) Market capitalization is multiplying between the share price and issued and fully paid shares which is 100,799,996,400 shares.
Telkom Share Price and Market Capitalization on the Indonesia Stock Exchange 2012-2013
Price Market Capitalization
(Rp) Market Capitalization Price (in billions of Rupiah)
2,500 250
2,000 200
1,500 150
1,000 100
500 50
0 0
2012 2012 2012 2012 2013 2013 2013 2013
On December 30, 2013, the last day of trading on the IDX in 2013, the closing price for our common stock was Rp2.150,0
per share.
The high, low, closing prices and trading volume for our ADSs on the NYSE and the LSE for the periods indicated are
shown in the table below. Trading in ADSs is effected “off exchange” on the LSE. Under LSE rules, off exchange trading
means that transactions are carried out on other exchanges and once the transaction has taken place, it is reported to the
LSE.
Table of Telkom's Stock Price and Trading Volume on the NYSE and LSE
Price per ADS (NYSE) Price per ADS (LSE)

Calendar Year High Low Closing Volume High Low Closing Volume
(in US Dollars) (in ADS) (in US Dollars) (in ADS)
2009 41.55 20.19 39.95 67,767,999 40.76 25.67 41.02 3,757
2010 43.80 30.33 35.65 69,803,576 42.00 30.76 34.91 19,673
2011 36.96 30.29 30.74 69,279,100 35.89 21.02 30.50 1,406,292
2012 41.14 29.26 36.95 88,190,589 40.12 30.24 36.50 746,278
First Quarter 31.69 29.26 30.36 19,265,880 31.04 30.24 30.95 236,546
Second Quarter 37.00 30.38 34.83 32,660,280 36.64 30.40 33.70 293,809
Third Quarter 41.14 34.28 38.93 19,696,121 39.78 34.30 39.10 88,412
Fourth Quarter 41.00 36.00 36.95 16,568,308 40.12 36.50 36.50 127,511
2013 50.61 33.75 35.85 67,061,105 50.59 33.44 35.33 6,579,103
First Quarter 45.32 36.17 45.08 13,876,752 45.83 37.06 45.28 12,819
Second Quarter 50.61 38.75 42.74 15,688,290 50.59 39.31 45.34 6,465,258
Third Quarter 47.20 34.54 36.31 18,713,653 47.44 35.62 36.27 79,240
Fourth Quarter 41.69 33.75 35.85 18,782,410 41.69 33.44 35.33 21,786
September 42.39 34.54 36.31 6,791,001 42.10 35.62 36.27 44,011
October 41.69 36.95 40.76 5,975,745 41.69 37.29 41.69 20,830
November 40.90 34.70 36.54 5,866,608 40.95 34.43 36.36 -
December 40.86 33.75 35.85 12,697,081 37.38 33.44 35.33 956
2014
January 37.49 33.91 36.27 5,498,292 37.26 33.83 37.36 -
February 40.53 35.19 39.23 5,149,305 38.06 35.98 38.06 -
On December 31, 2013, the last day of trading on the NYSE and LSE in 2013, the closing price for one Telkom ADS was
US$35.85 and US$35.33 respectively.
Additional
Table Telkom's Bond
Out
Issuance Maturity Term Interest
Bond standing Underwriter Trustee Rating
Date Date (Year) Rate
(Rp million)
1,005,000 June 25, 2010 July 6, 2015 5 9.6% PT Bahana Securities PT CIMB idAAA
Obligasi II Telkom
PT Danareksa Sekuritas Niaga Tbk
2010 Seri A
PT Mandiri Sekuritas
1,995,000 June 25, 2010 July 6, 2020 10 10.2% PT Bahana Securities PT CIMB idAAA
Obligasi II Telkom
PT Danareksa Sekuritas Niaga Tbk
2010 Seri B
PT Mandiri Sekuritas
01 03 05
02 04 06
Event Highlights
01 January 05 May 07 July
Opening the GSM/3G cellular a. Launched “Digitally We won an international
services in Dili, Timor Leste, with Connecting Indonesia”, a tender for the management of
Telkomcel as brandname. cooperation program with Myanmar’s international network
Intel Corporation, US, through via Mumbai, India, as part of
02 February the provision of low cost the modernization program
Launched Community Service access to technology and of Myanmar’s Information &
Contact Center 110 (toll-free internet. Communication Technology
calls) as a synergy with the b. Ground breaking installation (“ICT”) infrastructure.
National Police, for the reporting of Maluku Cable System
of accidents and criminal acts. (“MCS”) marine cable. MCS 08 August
is a part in the program a. Opening of the overseas
for constructing Sistem branch of Telin in Malaysia,
03 March Komunikasi Kabel Laut
Cooperation agreement with which provide the mobile
(“SKKL”) Sulawesi Maluku virtual network operator
the Provincial Government Papua Cable System
of Yogyakarta to support the (“MVNO”) by selling the Kartu
(“SMPCS”). SMPCS is the As 2in1 from Telkomsel.
“Yogyakarta Digital Government continuation of the Palapa
Services” program and the b. Telkom Indonesia logo
Ring toward Indonesia Digital refresh using red, white,
“Yogya Cyber City” program in Network (“IDN”).
which installed Indonesia Wi-Fi black and grey colors in the
in Yogyakarta. logo, representing a spirit
06 June of optimism and courage
Strengthen a cooperative in the face of challenges,
04 April agreement with Garuda Indonesia delivering the best for the
The Annual General Meeting in providing services network nation, determination and also
of Shareholders was held on and supporting infrastructure technology.
April 19, 2013, which among for the development of Garuda
other agendas approved the Indonesia contact center services
appointment of Gatot Trihargo through our subsidiary PT
as Commissioner. Infomedia Nusantara.
Additional
07 09 11
08 10 12
09 September b. ICT infrastructure support in 12 December

a. Launched the One Million the APEC 2013 event was held a. Supports the national
Speedy Instan Card Indonesia in Bali, on 1-8 October 2013, education project through our
Digital School (Spin-Card and became the Host Sponsor participation in the National
IndiSchool) program in APEC CEO’s Summit 2013. State University Entrance
support of education in c. Business cooperation with Examination (“SNMPTN”)
Indonesia through the Garuda Indonesia to provide and the Joint State University
provision of low cost internet access service Entrance Examination
broadband internet access to through Wi-Fi technology in (“SBMPTN”) in 2014 as part
school community. Garuda Boeing 777-300ER of our Mega commitment
b. A cellular service trial for and Airbus 330-200 and 300. “Telkom Indonesia for
4G Long Term Evolution Indonesian Education”.
(“LTE”) technology in order b. Trusted to support the
to support the Asia Pacific 11 November telecommunication facilities in
Economic Cooperation a. Introduced the Assessment the meeting of the Ministerial
(“APEC”) which will be held in Center Indonesia services by Conference of the World
October in Bali. State Minister of State-Owned Trade Organization (“WTO
Enterprises Dahlan Iskan as KTM”) IX in Bali.
10 October our contribution for better HR
a. The Board of Company management in Indonesia.
conducted the closing bell b. Ground Breaking for fiber
ceremony on the trading optic venture in Papua named
floor of the New York the Papua Cable System
Stock Exchange (NYSE) on (“PCS”). PCS also embodies
Thursday, October 31, 2013, our firm commitment to
also marks as 18 years Telkom facilitate connectivity in areas
listing in NYSE. of Eastern Indonesia.
01 03 05
02 04 06
Awards
01 January 03 March 06 June
a. Arief Yahya, President Director, is a. The award for “Excellent Service a. “Best of Asia” award in the
nominated as “The Amazing Star: Performance” for our Contact category Asia’s icon on
Men’s Obsession 9 Tough CEOs” Center in the Contact Center corporate governance in the
by Men’s Obsession Magazine. Service Excellence Award 2013 Corporate Governance Asia
b. We received three awards in Bali organized by Care Center for Annual Recognition Award
Service Excellence Award 2013 Customer Satisfaction and 2013 organized by Corporate
organized by MarkPlus Insight for Loyalty. Governance Asia Magazine.
Speedy (internet provider fixed b. Speedy and Flexi received “Gold b. “The Best Product Innovation
broadband category), Telkomsel Brand Champion” awards in of Infrastructure Sector”
(GSM operator category) the Indonesia Brand Champion for IndiFinance, “The Best
and Flash (internet wireless Award 2013 organized from Technology” for Indigo and
broadband category). MarkPlus Insight. “The Best Corporate Innovation
Culture & Management” awards,
in the BUMN Innovation Award
02 February 04 April 2013 organized by the Ministry of
a. Speedy service is nominated as Arief Yahya, President Director, SOE.
“Best Internet Service Provider nominated as “Innovative CEO for c. Award as “Best Corporate
(ISP) in Indonesia 2012” from Nation” by Gatra Magazine. Image” in telecommunication
Chip Magazine in Chip Award category and as “Corporate
2013. Image Excellent” internet
b. Arief Yahya, President Director, is provider category in Indonesia’s
05 May Most Admired Companies
one of the 19 CEOs of Indonesia’s “Diamond” award in the Cellular
large companies named as (“IMAC”) 2013 organized by
telecommunication CDMA category Bloomberg Businessweek
“Indonesia Most Admired CEO for Plasa Telkom in the Service
2013” from Warta Ekonomi Indonesia Magazine and Frontier
Quality Award 2013 organized by Consulting Group.
Magazine. Service Excellence Magazine.
Additional
07 09 11
08 10 12
07 July 10 October b. Award as “The Best” in the SOE

a. Awards in several categories, a. Award as “The World’s Biggest Award 2013 organized by SOEs
including “The Best Managed Public Companies” in Forbes Track Magazine, SOE Ministry and
Company”, “The Best CEO” and Global 2000 organized by PPM Management for category of
“The Best CFO” in the Finance Forbes Magazine. best competitive infrastructure, best
Asia Best Companies Award b. “Second Place Rank” in the SOE implementation of competitive open
2013 organized by Finance Asia Non Financial Listed category SOEs good corporate governance
Magazine. in the Annual Report Award and best competitive CEO SOE
b. Award as “Winner” in the (“ARA”) 2012 competition. 2013.
Indonesian MAKE (Most Admired c. Award as ” Telecom Service
Knowledge Enterprise) Award Provider of the Year” and “Data
2013 from Dunamis Organization Communication Service Provider
Services. 11 November of the Year” in the 2013 Frost &
c. Award as “Best of the Best a. Award as “ Best Company in Sullivan Indonesia Excellence award
Service Provider of the Year” and Telecomunication Undustry” in organized by Frost & Sullivan.
“Best Wireless service Provider of the Economic Challenges Award d. Awards as “Indonesia Marketing
the Year”, in the Asia Pacific ICT 2013 from Metro TV. Champion 2013” and “Marketer of
Award 2013 from Frost & Sullivan. b. Award as “Best Contact Center the Year 2013” for CEO, Arief Yahya,
of the Year 2013” in the APCCAL from MarkPlus Inc.
Expo 2013 organized by the e. Award as “Indonesia Most Trusted
Asia Pacific Contact Center Companies” from The Indonesian
08 August Association Leaders (“APCCAL”) Institute for Corporate Governance
“The Best BUMN on Marketing 2013” held in Seoul, South. (IICG) and also the “Indonesia
and “The Best CMO” awards in the
Trusted Company” award from SWA
BUMN Marketing Day 2013 from the
Magazine.
Ministry for SOE.
12 December f. Award as” Best Sustainability
a. Awards in Indonesia Human Reporting Award 2012” in the
Capital Study 2013 organized Industry category in the annual
09 September by Dunamis Human Capital and Sustainability Reporting Award
“Best CEO of the Year” award for Business Review, with the highest (SRA) competition organized by the
Arief Yahya, President Director, in accolades as “aThe Best for CEO National Center for Sustainability
the Anugerah Business Review 2013 Commitment” and “The Best for Reporting (“NCSR”).
from Business Review magazine. All Criteria”.
01 02 03
04 05 06
Certification
01 02 03
ISO 9001:2008 Certification Customer Center of AS/NZS ISO 9001:2008
Issued to PT Finnet, our indirect Expertise Certification Certification
subsidiary by DQS GmbH in 2012. Issued by SAP, in 2012. Valid until Issued to PT Administrasi Medika
Valid until 2015. 2013 (“AdMedika”), our indirect
subsidiary, by Verification New
Zealand Limited, in 2012. Valid
until 2015.
04 05 06
ISO 9001:2008 ISO/IEC 27001:2005 ISO 9001:2008
Certification Certification Certification
Issued to PT Dayamitra Issued to PT Finnet, our indirect Issued to West Consumer Service
Telekomunikasi (“Mitratel”), our subsidiary by DQS Gmbh, in 2012. Division, by TUV Rheinland Cert
subsidiary by United Register Valid until 2015. GmbH in 2011. Valid until 2013.
for System (“URS”) in 2013. Valid
until 2016.
Additional
07 08 09
10 11 12
07 08 09
ISO 9001:2008 ISO 9001:2008 ISO 9001:2008
Certification Certification Certification
Issued to Business Service Issued to Tbk. Telkom Flexi Issued to PT Telkom Akses, our
Division by TUV Rheinland Cert Division, by TUV Rheindland Cert subsidiary, by TUV Rheinland
GmbH in 2013. Valid until 2016. GmbH in 2011. Valid until 2014. Cert GmbH in 2013. Valid until
2016
10 11 12
ISO/IEC 27001:2005 ISO 9001:2008 The Second Phase of IPv6
Certification Certification Certificate: Connectivity to
Issued to Infratel Division M Floor Issued to Enterprise Service Corporate Customers From
and Access Division 7th Floor Division by TUV Rheindland Cert
Any Segment of Its Services
Graha Citra Caraka Building, GmbH in 2011. Valid until 2014.
Awarded by Ministry of
by TUV Rheinland Japan Ltd.
Communication and Information in
in 2012. Valid until 2015
2013, to Infratel Division . Issued by
SAP, in 2012. Valid until 2013.
Additional
Governance
Important point of Board of Commissioner supervisory in 2013

- Supervisory function through the Board committees comprising of Audit
Committee, Nomination and Remuneration Committee, and Risk and Planning
Evaluation and Monitoring Committee.
- One of the achievement that applauds was the consistency of the Directors in
focusing on the consolidation of different subsidiaries and business units at
Telkom, to move ahead in matching steps under a shared vision.
- The quality of the practice of Good Corporate Governance (“GCG”) at Telkom.
Report From
The President Commissioner
Jusman Syafii Djamal

Esteemed Shareholders, to undertake in creating new strength and form since its
growth opportunities, Telkom initiation in 2009. Back then,
Telkom records another year is on the right track to deliver Telkom started to diversify
of excellent results in 2013, sustained and increased value into the telecommunications,
sustaining fine achievements to shareholders in the years to information, media and
in business growth and come. edutainment, and services, or
financial performance that what we call the TIMES business
were accomplished the year In the last two to three years, portfolio. The fundamental
before. Along with strategic the strategic transformation transformation reflects
initiatives that we continue of Telkom has gained in ongoing developments in the
Left to Right:
Johnny Swandi Sjam

Independent Commissioner
Parikesit Suprapto
Commissioner
Hadiyanto
Commissioner

Gatot Trihargo
Commissioner
Virano Gazi Nasution

Independent Commissioner
Additional
telecommunications sector or technological capability. All various elements in Telkom's

driven by rapid changes and Within the Telkom Group, transformational agenda
progress in information and the transformation promotes have been built by stages in
communication technology. inorganic growth through a consistent and sustained
development of new businesses, manner. The results are
The transformation serves to including through the synergy evident on Telkom’s excellent
unlock Telkom's potentials by or alliance with industry players, achievements in 2013.
eliminating existing constraints in addition to organic growth
in terms of organization through increased internal
structure, corporate culture, productivity and efficiency.
All various elements significantly to the increase in function through the Board
our revenues and bottom line committees comprising of
in Telkom's for the year. Audit Committee, Nomination
and Remuneration Committee,
transformational
The Board of Directors has and Risk and Planning
agenda have been also shown promptness and Evaluation and Monitoring
diligence in the realignment of Committee. Overall, these
built by stages in a
business portfolio, promoting Board committees have
consistent and higher growth in subsidiaries exercised their functions
through adoption of business satisfactorily in accordance
sustained manner. models well-suited to the with their respective areas of
overall direction of Telkom's responsibilities.
Board Assessment on the long-term growth strategy. The
Performance of Directors development of broadband Excellent communications
The Board of Commissioners infrastructure through the and interactions between
applauds the consistency Indonesia Digital Network the Directors and the Board
of the Directors in focusing ("IDN") project also progresses of Commissioners is shown
on the principle of "first on track. Meanwhile, the size during joint meetings between
thing first". In this case, the and distribution of Telkom's the two boards, which were
consolidation of different capital expenditure continue regularly held at least once
subsidiaries and business units to reflect our commitment in a month throughout 2013.
at Telkom, to move ahead in investment on communication Through these interactions,
matching steps under a shared infrastructure as the basis of the Board of Commissioners
vision. The so-called Board of business growth. especially notes that
Executive of Telkom Group has business plans at Telkom
been influential in promoting The Board of Commissioners have been developed after
synergy in the Group in terms supports the strategic conducting careful scrutiny
of alignment of strategies initiative of the Directors of all relevant aspects.
and business development with regard to international Decision-making processes,
planning. The result is higher expansion, which should be and the implementation
efficiency and productivity in pursued along with proven of these decisions, have
the utilization of the Group's opportunities in the domestic been undertaken in a
assets and resources, leading market. prudent manner, and in
to higher business growth and strict adherence to clearly
improved EBITDA. Supervision by the Board established mechanism and
of Commissioners procedures. This reflects well,
This is manifested, for example, The Board of Commissioners inter alia, on the quality of the
in the successful execution of was closely involved with practice of Good Corporate
one of the main programs of developments at Telkom Governance ("GCG") at
the Directors, namely support throughout 2013, in its Telkom. We believe that this
of our cellular business. In capacity as supervisory will be to our advantage as
2013, Telkomsel, the cellular body for the management of Telkom continues to grow and
business arm of Telkom, has the Company. In addition to effectively compete with the
once more shown a double- internal meetings of the Board, best players in the industry,
digit growth, contributing we discharge our supervisory both at regional and global
levels.
Additional
Thus far, Telkom applauds the initiatives of members, is deemed necessary

the Directors concerning to maintain and strengthen
has successfully human capital development the Board's performance in
at Telkom, especially efforts anticipation of increased work
transformed itself
on developing science and loads in line with expected
into a dynamic player technology-competent human growth of Telkom and Telkom
capital that are capable of Group going forward.
in one of the most
competing at a global level.
competitive industries. Appreciation to
This is a critical issue for Stakeholders
The Outlook on Our Telkom, and thus the theme On behalf of the Board of
Business of our Annual Report 2013, Commissioners, I would like
Thus far, Telkom has "Creating Global Talents and to congratulate the Directors
successfully transformed Opportunities" is deemed and staff at Telkom for their
itself into a dynamic player in appropriate. The time will excellent achievements in 2013,
one of the most competitive come when our global talents along with my appreciation
industries. Moving into 2014, will prove to be a source for their dedicated hard work
the Board of Commissioners of business innovations, over the years. The Board of
has reviewed the work spearheading the creation Commissioners also extends
programs prepared by the of new opportunities on the highest appreciation to the
Directors. In our opinion, the global level to ensure shareholders, loyal customers
the work programs and the sustainable growth in the and all our other stakeholders,
targets set for 2014 represent future. for their vote of confidence
a realistic indication of Telkom and steady support to Telkom.
potentials to grow and develop Changes in the Board Your continuing vote of
in the long run, along the I would like to take this confidence and support do
lines set out in its Corporate opportunity to welcome motivate all of us at Telkom
Strategic Scenario. Gatot Trihargo, the Deputy and the Telkom Group to
of Business Services at the strive even harder for higher
The Board of Commissioners Ministry of SOE, who was achievements.
would like to remind the appointed to the Board of
Directors to be cognizant Commissioners of Telkom at
of regulatory aspect of the the Annual General Meeting
domestic telecommunications of Shareholders of Telkom on
industry in the formulation of April 19, 2013. The appointment
the company’s business plans of an additional Board Jusman Syafii Djamal
and strategies. Aside from that, member, making a total of six President Commissioner
the Board of Commissioners
Additional
Governance
We succeeded in maintaining our growth performance in

2013 above industry average.
- Financial performance above the targets set out in the Company’s Budget
Plan.
- Named as “the Most Trusted Company” for the fifth time in a row in the
Corporate Governance Perception Index survey.
- Quite optimistic about the business prospects in 2014 as we have established

major programs same as in 2013.
Report From
The President Director
Arief Yahya
President Director
Estemeed Shareholders, During the year, we continue to initiatives in expanding broadband

allocate our resources, including penetration. IDN contains the
In line with the expectations of the largest portion of our capital following elements: id-Access (direct
shareholders, we recorded another expenditures, to strengthen the to the home broadband access);
year of encouraging achievements performance of our cellular business id-Ring (fiber optics backbone
in 2013 following our satisfactory under Telkomsel, our subsidiary. infrastructure); and id-Con (ICT-based
performance of the year before. Historically, Telkomsel is the largest convergence services as new sources
Consistent and successful execution contributor to our consolidated of revenue going forward).
of our strategic work programs during revenues. With improved synergy
the last couple of years has resulted in within the Telkom Group, Telkomsel We also focused on international
strengthened business fundamentals was able to maintain excellent expansion initiatives in 2013, targeting
for Telkom to maintain and sustain performance in 2013, posting triple footholds in 10 countries by 2015.
growth over the long term. double-digit growth in terms of Initiatives in international expansion
revenues, EBITDA and profitability. are essential if we are to maintain
The strengthened fundamentals are our growth momentum. As room
reflected on our performance at the The Indonesia Digital Network for growth in the domestic market
Indonesia Stock Exchange ("IDX") ("IDN") 2015 program represents our becomes smaller, the search for new
during 2013, where prices of Telkom's
shares showed a steady and upward
trend exceeding the performance
of the industry index. Our market
capitalization grew by 18.8% to
Rp216.7 trillion, the fourth largest at
IDX by the end of the year.
Strategic Directions in 2013

We have consistently pursued our
growth strategy on the principle
of 'first thing first'. We do this by
focusing the resources of Telkom
Group on business segments that
showed either a strong performance
or an excellent future growth
potential. In 2013, our main work
programs are (i) strengthening the
performance of cellular business, (ii)
extending broadband penetration
in Indonesia, and (iii) engaging in
international expansion.
Left to Right:
Honesti Basyir Arief Yahya

Director of Finance President Director
Indra Utoyo Rizkan Chandra

Director of Innovation & Director of Network IT &
Strategic Portfolio Solution
Sukardi Silalahi Priyantono Rudito

Director of Consumer Director of Human Capital
Service Management
Muhammad Awaluddin Ririek Adriansyah

Director of Enterprise & Director of Wholesale &
Business Service International Service
Additional
outlets of growth overseas become has developed the Global Talent allocated approximately 20% of
necessary. In addition, international Program ("GTP") in order to equip our human capital budget towards
expansion represents a strategy to our employees with the necessary creating this 'center of excellence'.
diversify our business risks, in view capabilities in managing business in a Our strategic vehicle to fulfill this
of the rapid developments and global environment. objective is Telkom Corporate
continuing convergence of the TIMES University, whereby we strive to
industry that has increasingly become The GTP initiative, in turn, is part of improve our advantages in leadership,
borderless. our consistent endeavor within the competences, and global standard
last couple of years in developing certifications.
More importantly, international our human capital as a center of
expansion is also a very effective excellence. This is our first and Company Performance in 2013
method by which to improve the foremost strategic initiative that will By fine-tuning our focus on business
competences of our human capital. be key to winning the competition segments that demonstrated strong
This is especially true in regard the and ensuring our sustained growth, we succeeded in maintaining
inevitable competition with global existence into the future. True to our our growth performance in 2013
players in the industry. Thus, Telkom commitment, we have consistently above industry average.
In terms of financial results, we to 24,993 employees of the The excellent performance and
recorded an increase of 7.5% in Telkom Group in the Employee achievements of the Telkom Group
consolidated revenues to Rp83 Stock Option Program have been recognized by domestic
trillion in 2013. Revenues from cellular ("ESOP"). and international institutions alike.
voice and from data, internet & IT b. On July 30, 2013, a total of Among the various awards that we
services contributed 38.7% and 38.2%, 211.0 million shares in the received were:
respectively, to total consolidated treasury stock acquired in 1. Asia’s Icon on Corporate
revenues. EBITDA, meanwhile, grew the share buy-back program Governance in Corporate
by 8.6% over last year's figure and Phase I year 2007 were sold Governance Asia Annual
amounted to Rp43.6 trillion, with to market through a private Recognition Award 2013 in Manila,
a relatively stable EBITDA margin placement. Philipina.
of 52.5%. Net income improved by 2. We undertook a 1:5 stock split 2. The Best CEO, The Best CFO and
10.5% from Rp12.9 trillion in 2012 to corporate action on September 3rd Asia Best Managed Company
Rp14.2 trillion in 2013. Our bottom line 2, 2013, to improve the trading from Finance Asia in Hong Kong.
represents a return on assets ("ROA") liquidity of our shares at the 3. Best of The Best Service Provider
of 11.1% and a return on equity ("ROE") Indonesia Stock Exchange. of the Year fro Telkom and Best
of 23.5% in 2013, compared with 3. Telkom Corporate University Wireless Service Provider of the
11.5% and 24.9%, respectively, in the recorded a total of 1,010 Year for Telkomsel in Asia Pacific
previous year. employees participating in the ICT Award 2013.
GTP and 1,471 employees receiving 4. Certification of premium ethernet
We also continue to maintain international standard professional MEF-CE 2.0 from Metro Ethernet
adequate levels of capital certifications. Forum (MEF). Telkom is the first
expenditures to support future 4. In the interest of business portfolio provider of ethernet services in
growth. Total capital expenditures realignment, we reduced our Indonesia, the fourth in Asia, and
in 2013 amounted to Rp24.9 trillion, majority shareholding at Indonua the thirteenth in the world.
constituting 30% of total consolidated Telemedia, a subsidiary in the 5. The Best Provider and The Best
revenues in that year, and an increase media business, and acquired Data Communication of The Year
of 44.2% over our spent in the majority share ownership at from Frost & Sullivan. Telkomsel
previous year. The largest portion, at Patrakom, a subsidiary in VSAT for also recognized as The Best
35.2% of total capital expenditures, marine broadband business. We Mobile Provider of The Year and
was allocated for the expansion of also established PT Metra Digital The Best Mobile Broadband
radio access network in our cellular Media as a sub-holding company Service of The Year.
business. The remaining budget was to develop new business models
mainly spent for the expansion of for our subsidiaries in the digital Meanwhile, among domestic
broadband access and infrastructure media business. recognitions were:
as well as for business development 5. A re-mapping of the structure of 1. The Amazing Star, Men’s
of subsidiaries in Telkom Group in the Area Telecommunication Office Obsession 9 Tough CEO from
tower business, IT and media business, (Kandatel) giving full authority Men’s Obsession magazine.
and for international expansion. on operational activities in the The award are given to CEOs
respective areas, with expected with achievement, capacity,
Other noteworthy developments and benefits in faster execution of integrity, dedication, and
achievements in 2013 include: work programs as well as in cost loyality in developing business
1. In accordance with the resolution leadership. and contributing to national
of the GMS in 2013 concerning 6. Of the 10 countries initially development efforts.
changes in the planned utilization targeted in our international 2. The Best Product Innovation
of treasury stocks acquired in the expansion program, we have of Infrastructure Sector for
share buy-back program phase successfully secured footholds INDIFINANCE, The Best
I - IV, we have completed the in 7 countries or areas, namely Technology Innovation of
following approved programs, Singapore, Hong Kong - Macau, Infrastructure Sector for Indigo
namely: Timor Leste, Australia, Myanmar, and the highest recognition for
a. On May 31, 2013, a total of 59.8 Malaysia, and the United States. innovation, The Best Corporate
million shares in the treasury Innovation Culture & Management,
stock acquired in the share We are indeed grateful that we have in BUMN Innovation Award.
buy-back program Phase III been able to rise above challenges
year 2009 were transferred and achieve excellent results.
Additional
3. Best of The Best for the corporate consecutively that we received in the Business Prospects in 2014
and Best Chief Marketing Officer Corporate Governance Perception Looking back on our performance
for Telkom EBIS Director in BUMN Index survey by the Indonesian during the last couple of years, we are
Marketing Award. Institute for Corporate Governance justifiably optimistic of our prospects
4. Best Corporate of The Year and (IICG), and also recognized as 'Best for 2014. Our priority programs for
CEO Of The Year in Anugerah of Asia' in Asia's Icon on Corporate 2014 are the same as in 2013. We
Business Review. Governance polling conducted by will continue to allocate capital
5. Best For All Human Capital Corporate Governance Asia magazine. expenditures and other resources
Criteria and Best CEO in support of our cellular business,
Commitment from Indonesia In 2013, as part of the implementation targeting double-digit growth for
Human Capital Study (IHCS). of GCG practices, we have fully Telkomsel, our cellular subsidiary. We
6. The Best CEO of Most adopted the International Financial will push ahead with the expansion
Competitive SOE 2013, Most Reporting Standard ("IFRS") for our of broadband infrastructure in the
Competitive SOE in Infrastructure financial reports. We have also begun Indonesia Digital Network 2015
and GCG Implementation Most with the implementation of IFRS in project. This will include construction
Competitive Listed SOE in a number of our subsidiaries in the of the remaining network segments
Anugerah BUMN 2013. Telkom Group. Further, we have also in the Sulawesi-Maluku-Papua Cable
7. Marketeer of The Year 2013 for conformed to the ASEAN Corporate System, accelerated deployment
CEO of Telkom Indonesia. Governance Scorecard criteria, a of FITH broadband access, and the
recognized quality benchmark of construction of additional Data Center
Business and Operational GCG implementation by publicly facilities. At the same time, we will
Constraints listed companies in the six ASEAN continue to promote and grow our
In working towards our business and countries. business initiatives in the 10 countries
operational targets in 2013, we faced a or areas that we have previously
number of constraints related mainly Corporate Social Responsibility designated in our international
to external developments during the In addition to our focus on business, expansion program. We will also
year. Unfavorable macro economy we also continue to improve on strengthen our digital media business
conditions, and especially the our Corporate Social Responsibility portfolio in 2014.
significant depreciation of the Rupiah ("CSR") commitments to society
against the US Dollar, have impacted and the environment. Through Words of Appreciation
on our bottom line due to losses on the Partnership and Community On behalf of the Board of Directors,
foreign exchange translation. It also Development Program ("PKBL"), allow me to express the highest of
forced the suspension of a number we disbursed funds totaling Rp174 appreciation for the dedication and
of telecommunication infrastructure billion in 2013. These funds were hard work of all employees that have
projects, resulting in a less than spent entirely for various community led to such excellent achievements
optimum spend of our capital welfare initiatives within the scope in 2013. I would also like to convey
expenditures budget. The targeted of activities of the Community our sincere thanks for the trust and
deployment of Fixed-to-the-Home Development Program. support that we continue to receive
("FTTH") broadband access was also from the Board of Commissioners,
less than satisfactory, due to external We also allocated funds to our own shareholders, business partners, loyal
factors related to location permits CSR programs, focusing on initiatives customers.
or local regulations as well as the that promote higher proficiency
preparedness of supporting industries. and utilization of Information and Long live Indonesia
Communication Technology ("ICT") Long live Telkom Indonesia
Corporate Governance among people and communities in
The numerous recognitions that we Indonesia. Under the Indonesia Digital
received over the years from a variety Community ("Indigo") program, we
of external parties should serve as currently have a number of initiatives,
a valid indication of the quality of one of the most progressive being Arief Yahya
our corporate governance practice the IndSchool program. We were also President Director/CEO
("GCG"). active helping natural disaster victims
In 2013, just to mention a few, we were through the Telkom Peduli program,
awarded the citation of "Most Trusted as well as through our participation
Company", the fifth such award in the BUMN Peduli humanitarian aid
program administered by the Ministry
of SOE.
Business
Overview
42 56 82
Telecommunication Industry in Telecommunication Services Network Infrastructure
Indonesia Tariffs
86
43 58 Network Development
Corporate Strategy Customer Services
88
45 61 Human Capital
Business Outlook Consumer Protection
46 62
Business Portfolio Billing, Payment and Collection
54 64
Distribution and Marketing Strategy Risk Factors
Additional
Governance
Telecommunications Industry
in Indonesia
Indra Utoyo
Director of Innovation & Strategic Portfolio
We continued
Corporate strategy governance
to adapt to the
Our strategic initiatives support the
comprehensive transformation of our dynamics of the
organization, business portfolio, infrastructure,
systems, and corporate culture.
industry by
updating our
With directional strategy, we plan to seek

strategic initiatives
opportunities for inorganic growth through
acquisitions & alliances (“A&A”) and
with a focus on
corporate restructuring.
implementing
the TIMES business
The increasingly open and tight competition framework
among telco operators, which is expected
to result in improved service quality, higher and strengthening
industry efficiency.
internal
consolidation
Indonesia's telecommunication industry has shown rapid growth ever since the transformation of the telecommunication
sector from monopoly to competitive, enacted by the Government through Law No.36 Year 1999 on Telecommunication.
This growth is moreover further accelerated by advances in communication technology using radio frequencies, as
alternative telecommunication means to communication through cable networks and satellite.
Compared to the growth of fixed wireline telephony for many decades that eventually stagnated at only around 9,4 million
lines, the telecommunication teledensity in Indonesia has since experienced a very significant jump in less than 20 years
to more than 310 million lines, driven primarily by the growth of cellular telephone, as well as fixed wireless telephone.
Additional
The cellular telephony business also result in improved service quality, new corporate culture we have
continues to grow through a variety higher industry efficiency, and established the “Telkom Corporate
of innovations as well as constant constant innovations in products University”, which aims to educate
adaptation to changes in market or services, and will eventually our employees in order to meet
demands and consumer preferences. drive more growth in Indonesia's international standards in the
While the growth in voice and Short telecommunication industry. TIMES industry.
Messaging Service (“SMS”) has
showed signs of declining in recent CORPORATE STRATEGY 2. Focus on high growth or high
years, there was at the same time a Our strategic target to achieve our value portfolio
marked strengthening in the growth objectives in 2013 was improving Deploy resources to the parts
of data communication and mobile market capitalization. Our strategies of our portfolio with the highest
internet access services. consisted broadly of: growth and value potential will
- Directional strategy: sustainable ultimately generate the optimum
There are a number of factors competitive growth. value for Telkom Group. This
or conditions that point to good - Portfolio strategy: converged includes supporting Telkomsel
growth prospects for Indonesia's TIMES portfolio. in order to sustain its growth
telecommunication industry, including: - Parenting strategy: strategic and market position as well as
1. Indonesia's demographics, with guidance. developing broadband through
the fourth largest population in our Indonesia Digital Network
the world and a fast growing In 2013, we continued to adapt to the program.
middle class segment, as well as dynamics of the industry by updating
Indonesia's economy that has our strategic initiatives with a focus 3. Accelerate international
shown stable and respectable on implementing the TIMES business expansion
growth in recent years, are framework and strengthening internal International expansion through
expected to drive further consolidation. We believed that partnerships, alliances and
demands for telecommunication these strategic initiatives support acquisitions, giving priority to the
and data services. the comprehensive transformation Asia Pacific region, the Middle
2. While internet penetration in of our organization, business East and North Africa. Our
the country is still relatively low portfolio, infrastructure, systems, and subsidiary Telin will be our main
compared to peer countries in corporate culture that we believed vehicle for international expansion.
the region, people in Indonesia is was necessary to realize our vision of
becoming increasingly exposed, becoming a leading TIMES company 4. Cost transformation
and are increasingly adopting in the region. Besides providing a Improve cost efficiency and
global trends in digital lifestyle, as new growth stream, we believed that infrastructure capability, by
shown especially in the marked our TIMES business also helped to utilizing technology (multiplay/
increase of smartphone usage promote the sustainable growth of multiservice/multiscreen), leverage
with more affordable prices as our traditional telecommunications existing asset (empowerment of
well as higher levels of social business. the less productive assets) and
networking media activities. create a creative business model
We expect that the growth of To achieve the objective of these (through partnerships to share
mobile internet services will three corporate broad strategies, costs).
continue to be fueled on the we have developed the following 10
back of the increasing popularity strategic initiatives: 5. IDN (id-Access, id-Ring, id-Con)
of smartphones, tablets and 1. Center of Excellence Development
other internet-enabled mobile In order to improve our business We plan to support our MP3EI
devices in Indonesia, faster data performance and implement a (Government’s Master Plan for
transmission of wireless networks,
and increasingly affordable smart
We believe that the shifting of consumer
devices and mobile internet
services.
preference towards digital lifestyle will serve as
3. The increasingly open and the key to unlock our potential business growth
tight competition among telco in the future, that will lead to the increase in
operators, which is expected to demand for broadband services to compensate
the decline of our legacy business.
the Acceleration and Expansion experience and customer DKI Jakarta, West Java & Banten,
of Indonesia's Economic engagement through exploration Central Java, East Java, Kalimantan
Development) target of attaining of best technology, development and East Indonesia area.
broadband access to 30% of appropriate business model and
households in Indonesia by the partnership scheme. 10. Increasing synergy within Telkom
year 2015. IDN (Indonesia Digital Group
Network) is also intended to 8. Execution of the best subsidiary Optimalization synergy at the
bridge the digital divide. management system strategic and operational levels, as
Provide strategic guidance to well as single main function and
6. Indonesia Digital Solution (“IDS”) our subsidiaries is important for cross functions.
– Convergent services in digital the success of Telkom Group.
ecosystem solution In general, guidance provided In order to implement our directional
Developed the IDS strategic to our subsidiaries will focus strategy of sustainable competitive
initiative to support the Indonesia on the aspects of planning and growth, we plan to seek opportunities
Digital Network program such optimalization of synergy within for inorganic growth through
as the digital media ecosystem the Telkom Group. acquisitions & alliances (“A&A”) and
(cooperation with best partners corporate restructuring, as described
and differentiation through 9. Managing portfolio through below:
innovative business models) and Board of Executives (“BoE”) and 1. A&A program
business solution ecosystem Chief Regional Officer (“CRO”) A&A implementationis part of
(accelerate development of Manage our subsidiaries our growth strategy objective to
innovative business ecosystem & subsidiaries through a Board of mitigate risks, develop capital,
convergence services for excellent Executives, comprising the heads increase competency as well as
customer experience) space. of four businesses, namely, mobile accelerate access to synergy and
(represented by Telkomsel), value contribution. In 2013, we:
7. Indonesia Digital Platform (“IDP”) multimedia (represented by – acquired all shares of PT Patra
– Platform enabler for ecosystem Metra), infrastructure (represented Telekomunikasi Indonesia
development by Mitratel) and international (“Patrakom”) and enabling
Developed IDP strategic initiative (represented by Telin), and seven us to integrate Parakom’s
to seek enhance overall customer CROs representing Sumatera, line of business, namely
Additional
satellite-based closed fixed in service of development which was launched in 2011. One of
telecommunications network and modernization network the three pillars of the master plan is
provider, as well as providing customers to the broadband development of national connectivity,
communication network and fiber optic network. including development of the
and solution, with a permit information and communication
as Operator of Micro Earth BUSINESS OUTLOOK (TREND technology sector. This is in line with
Stations Communications INFORMATION) our IDN program and our strategic
System ("SKSBM"). The significant trends, or initiative on the development of
- entered into strategic developments that have had in our Nusantara Superhighway
partnership with PT Trans recent years, and may have in the project (i.e. the Palapa ring project
Corpora and PT Trans Media future, a material impact on our known as id-Ring), an optical-based
Corpora by selling shares of results of operations, financial network of six interconnected
Indonusa (“Telkom Vision”) condition and capital expenditures, rings which links Indonesia’s
to strengthen Telkom Vision include (i) an increase in cellular main island groups, namely the
position in Pay TV industry. telephone revenues with increases Sumatra ring, the Java ring, the
- acquisition of PT Pojok Celebes in subscribers, minutes of use, Kalimantan ring, the Sulawesi ring,
Mandiri who engaged in ARPU and regulatory aspects (ii) the Bali and Nusa Tenggara ring
business-ticket booking & an increase in revenues from data, and the Maluku and Papua ring. We
online applications through internet and information technology expect that the development of
POINTER which has been services revenues, and (iii) a this extensive telecommunication
connected with the national decrease in fixed lines telephone network connecting all the six major
airline and a large number of revenues. economic corridors will allow us to
hotels in Indonesia. offer more value-added services,
We believe favorable external and to reach more customers in a
2. Corporate restructuring factors, among others, will support much larger scale, as well as provide
Corporate restructuring our ability to continue to drive opportunities for our products and
implemented through unit revenue growth from data, internet services in the IMES areas.
business spin-off program, and information technology services
possible initial public offering as well as from mobile phone We believe the shift in consumer
of subsidiaries, established new services. Indonesia's economy preferences towards a digital lifestyle
subsidiaries and capital injection. In recorded a relatively robust growth will be a key factor that we expect
2013, the corporate restructuring in recent years despite a sluggish will drive our business in the future.
program that we already global economy. With good We believe this will lead to continuing
implemented such as: economic fundamentals, Indonesia’s increase in broadband demand
- business splitting: Metra national economy is expected to (including mobile broadband),
Digital Media splitting from our continue to grow steadily, with a compensating for the decline of
indirect subsidiaries, Infomedia; corresponding increase in consumer our legacy business (both fixed
- established new subsidiaries purchasing power, which in turn is wireline and cellular telephone
through overseas expansion expected to result in higher demand revenue and SMS revenue). We
such as in Malaysia (MVNO), for telecommunications services, expect the increase in demand for
Australia ( IT business process for both basic telecommunications data communications and corporate
outsourcing & solution), services as well as the more internet to continue next year as we
Timor Leste (mobile network sophisticated value-added services increase our capacity to cover more
operator), Hong Kong - Macau that are part of the increasingly small and medium enterprises.
(MVNO), Taiwan (MVNO), prevalent digital lifestyle in modern
Myanmar (international societies. For further explanation of these
network), and United States significant developments, see
of America (international In the longer term, Indonesia’s “Management's Discussion
network); and economy is also expected to enjoy and Analysis of the Company’s
- capitalization strengthening, support from Government initiatives Performance”.
increase competence such as the Master Plan for the
and certification to our Acceleration and Expansion of
subsidiary Telkom Akses Indonesia’s Economic Development,
Business Portfolio
Telkom Group’s We are a State-Owned Enterprise and currently the largest

telecommunication service and network provider in Indonesia.
business portfolio We serve millions of customers throughout Indonesia with a
includes fixed wireline complete range of telecommunications services that include fixed
wireline and fixed wireless telephone connections, cellular services,
services, fixed wireless network and interconnection services, as well as internet and data
services, mobile communication services. We also provide services in information,
media and edutainment, including cloud-based and server-based
services, internet and managed services, e-Payment and IT enabler services, Pay-TV, as well
data communication as e-Commerce and other portal services. We posted revenues of
Rp77,143 billion and Rp82,967 billion, respectively, for the years ended
services, network December 31, 2012 and 2013.
services,
Fixed line telephone services include local, direct long-distance
interconnection
(“DLD”), and international call services, as well as other
services, and telecommunications and supporting services. Fixed wireless services
include local and direct long-distance CDMA-based telephone
additional services.
Additional
connections, and other products, services and solutions (“IMS”) services which
telecommunication services. ranging from our legacy business combines wireless and
Cellular services comprise to the new economy business fixed line technologies
cellulars telecommunication (“NEB”). Our business portfolio is for voice and data
service. Our telecommunications- grouped into the following lines communications.
related business may experience of business:
certain seasonal effects. We succeeded
Cellular and fixed wireless A. Telecommunications in improving the
communications tend to increase Business performance of our
around the Ramadhan lunar Our telecommunications fixed wireline business
month and the culmination business portfolio includes line through the
of the Eid festivity, as well as (i) fixed wireline services, implementation of a
during the December holiday (ii) fixed wireless services, “More for Less” program
season, while fixed line (iii) cellular services, in 2013, where subscribers
communications from homes (iv) internet and data are able to get deeper
and offices may decrease when communication services, discounts with greater
there are fewer working days in (v) network services, telephone usage such as
the period or a greater number (vi) interconnection services, unlimited talk time using
of subscribers are on vacation. and (vii) ancillary services. the house phone, unlimited
In 2013, except for OLOs who broadband access with
use our interconnection services 1. Fixed Wireline Services various bandwidth options
and Telkomsel’s employee Our fixed wireline services and television channels
cooperative (“Kisel”), none of our include plain old telephone with attractive program
customers accounted for more services (“POTS”), value- packages.
than 1% of our total revenues. added services (“VAS”),
Intelligent Network (“IN”) 2. Fixed Wireless Services
A substantial majority of our services and session Our fixed wireless
revenue has and continues to initiation protocol (“SIP”) business, which uses
come from telecommunications- services. IN services are
related services, including data IP-based network services kartuHalo is still
and internet services. As a that are connected to
company that provides TIMES, our exchange systems
recorded as the most
we continue to encourage and telecommunications widely used postpaid
innovations in sectors other than network. Session Initiation
telecommunications, and capture Protocol services are IP cellular services since
synergies among all of our multimedia subsystem introduced in 1995
limited mobility CDMA simPATI starter pack,

technology, is managed by - kartuHalo. In 2013, the simPATI Loop,
our Wireless Broadband kartuHalo launched targeting the high-
Division under the a new package, the value youth segment
trademarks "Telkom Flexi" HaloFit, targeting the with an enhanced data
or "Flexi". In 2013, we young professional package with additional
optimized existing BTSs segment with three lifestyle content for
for our fixed wireless main value added movies, music and
network, but did otherwise services bundled magazines. ”walk with
further develop our fixed with the core services simPATI” program
wireless network or of voice and SMS. also launched, which
conduct any new product The value added invited the youth to
launches or promotional services comprised participate in a video
campaigns activities for data services and clip project and drew
this service. international roaming positive attention from
services. kartuHalo also customers in digital
3. Cellular Services launched kartuHalo media.
We provide cellular Family. This new
communications services product, which is – Kartu As is a prepaid
using GSM technology targeted at families, service that bills
through our subsidiary, is offered to new and customers based on
Telkomsel. Cellular services existing subscribers, seconds of talk time.
(excluding mobile data and provides a number One of the programs
services) remained the of benefits such as Kartu As products
largest contributor to our additional minutes launched in 2013 was
consolidated revenues in of calling to other the Kartu As PlayMania
2013. We have two primary members within the starter pack, which
types of cellular products HaloFamily group, targets the early youth
and services, postpaid convenient payment consumer segment.
services represented by through single billing, The product features
“kartuHalo” and prepaid and exclusive content edutainment content
services represented by bonuses. Members aimed at young users in
simPATI and Kartu As. within the HaloFamily the segment. Another
group are able to top- feature of this service
In 2013, with the increasing up through the primary is the emergency call
demand for data services member. service, which enables
from customers, Telkomsel users of Kartu As
added various attractive - simPATI is a prepaid
and competitive data service that can be
services to its range of purchased at any "Indonesian Wi-Fi" was
products and services to cellular shop in the
launched in 2012 to
complement its legacy in form of starter packs
voice and SMS. In order to and top up vouchers. meet the needs of the
accelerate the adoption In 2013, among other
community in accessing
of 3G mobile devices, efforts, we refreshed
Telkomsel also intensified our simPATI starter Wi-Fi based internet at
collaboration with device pack with more
principals and distributors benefits to target data
the airports, shopping
of local and global brands users and higher value malls, hospitals,
of mobile devices by customer acquisition.
introducing affordable 3G We also launched a
universities/schools and
mobile device bundled new edition of our cafes
packages.
Additional
PlayMania to make technology, is offered blackberry package

free call and SMS to under the commercial and non package data
two favourite numbers. name “Speedy”. We services.
We also launched also provide a prepaid - SMS services are
"Recharge Bonus on-demand, “pay as provided to mobile and
Gokil" program , which you use” broadband fixed wireless telephone
drew an enthusiastic internet service using subscribers.
response from Kartu Speedy or Wi-Fi access - “TelkomNet instan”
As subscribers. The under the commercial is our dial-up internet
Recharge Bonus Gokil name of “Speedy access services.
program is designed Instan”. We also offer - Wi-Fi/hotspot is a
to provide bonus value a triple play package wireless access solution
each time the user combining broadband for intranet and mobile
engages in a top-up internet (Speedy), internet data services
transaction. telephone services in a particular area by
and content (UseeTV, utilizing our and other
4. Broadband and Internet home monitoring and ISP’s payment facilities,
Services music-Melon) under or in bulk using
We provide a range of the commercial name Customer Premises
products and services “Indihome”. Equipment-based
in data communication - Cellular data Wi-Fi technology. In
and internet services as communication, 2012, we launched
described below: Telkomsel provides “Indonesia Wi-Fi or @
- Broadband internet, internet and mobile wifi.id” to meet the
our primary non- data communications need for Wi-Fi based
cellular based services through its internet service at
broadband internet mobile cellular network, public places such
service, using ADSL with the commercial as airports, shopping
and fiber optic name “Flash”, malls, hospitals,
universities/schools, These services can be Save” for regular

cafes, and other public easily accessed from international calls.
places. Our “Indonesia any device that has Both services can be
Wi-Fi” service has a Wi-Fi capability by the accessed by dialing
minimum speed of 10 FlexiNet Unlimited or a special prefix for
Mbps to accommodate, Flexi Mobile Broadband international calls. To
offloading, retail and username and the provide these services,
other uses. password in each we cooperate with 79
- “FlexiNet” is our hotspot. international wholesale
internet access service - Virtual Private Network carriers that can
that uses the Telkom (“VPN”) is a virtual support our IDD call
Flexi fixed wireless private network service services worldwide, to
network. Our “Flexi that uses the internet deliver VoIP traffics.
Hotspot” service for secure connection - ISDN PRA is a
provides customers to remote sites. digital network to
who wish to enjoy - “Astinet” provides facilitate multimedia
high speed internet high quality internet telecommunications
access through a access using a default services, using wider
wireless internet internet gateway and bandwidth as well
connection that is public IP address for as inter-terminal
supported by our a dedicated, fixed digital systems to
hotspot infrastructure. communication line accommodate high-
24 hours a day. speed, high-quality
- VoIP. We provide and high-capacity
affordable international voice, data and video
call services through communications
our premium VoIP through a single
service package channel. We also
“Telkom Global-01017” provide ISDN-based
as well as “Telkom internet access.
- DINAccess is a wireless
communications
service with dedicated
access to provide
LAN interconnection
services and
multimedia services at
a speed adjustable to
customer needs.
- Global Datacom is a
data communications
service that lets
corporate customers
connect their
headquarters with
branch offices or
clients across the
globe. We work with
global partners through
Telin, our subsidiary,
Additional
in providing these for subsequent sale to to five year periods.

services. their customers.
- Metro Link is a - Value-added service 6. Interconnection Services
Metro-network-based Datacom provides We also earn revenue from
connectivity services additional facilities that other telecommunications
that accommodates offer added value to operators that utilize
point-to-point, data communications our extensive network
point-to-multipoint customers. infrastructure in Indonesia,
and multipoint- both for calls that end at
to-multipoint 5. Network Services or transit via our network.
communications. We directly manage Similarly, we also pay
- Metro I-net is a high the provision of interconnection fees to
capacity data network network services to other telecommunications
solution based on IP customers comprising operators when we use
(Internet Protocol) or of our business partners, their networks to connect
ethernet that provides commercial businesses a call from our customers.
flexibility, ease of use and OLOs. Our network Interconnection services
and effectiveness services include satellite that we provide to other
as well as quality transponder leasing, telecommunications
assurance for corporate satellite broadcasting, operators comprise
and SME customers. VSAT, audio distribution, domestic and international
- Port Wholesale as well as satellite-based interconnection services.
provides wholesale and terrestrial-based In 2013, we have increased
rental of port remote leased lines. Our network our efforts to optimize
access servers to services customers may the capability of Telkom
internet service enter into short-term deals Group through exploiting
providers, content for several minutes of synergies among Telkom,
service providers and broadcasting to longer- Telkomsel and Telin with
corporate customers term agreements for one respect to interconnection
services. business through our payments to service or

subsidiary, Mitratel. goods providers such
7. Ancillary Services as PLN, Telkom, PDAM,
We have exclusive B. New Economy Business KAI, and others through
agreements with some (“NEB”) and Strategic collecting agents
investors under revenue Business Opportunities that include banks,
sharing arrangements to Portfolio cooperatives, BPR,
expand fixed line phone NEB and Strategic Business convenience stores, and
services, public card Opportunities are a part others.
phones (including their of our IME portfolio. We - Remittance is money
maintenance), data and have designated our transfer service where
internet networks, and subsidiary, Telkom metra, as neither the money
ancillary facilities related a sub-holding company that sender nor the recipient
to telecommunications. focusses on our IME business need a bank account
development. to complete a transfer,
For more details about as transfers can be
the scheme of additional Our information business accomplished using
services, please see portfolio includes: only a mobile device.
Note 39 in the 1. IT Outsourcing or - e-money provides
Consolidated Financial Managed Application services to customers
Statements. which provides cloud- who wish to manage
based and server-based money electronically
We also operate other management services and through certain media
supporting and ancillary IT consulting services. (mobile, prepaid card,
businesses, which or a virtual account
include the lease and/ 2. e-Payment/Payment that can be accessed
or supply of BTS to services, including the via the Internet) for
other cellular operators following: use in electronic
and the provision - Billing payment, a transactions.
of various support service that allows - e-Vouchers or Telkom
facilities. We manage our customers to make Voucher is a single
telecommunications tower
Additional
voucher issued by us Our Media and Edutainment accessed from Telkom's

that can be used to business portfolio includes the internet network,
purchase or recharge following : offering free content
any of our services, 1. Television broadcast such as video-on-
such as for Kartu As, services comprising the demand programming,
simPATI, Flexi Trendy, following live TV, internet radio,
and Speedy Hotspot. - Pay TV by satellite, a pay and some pay video
TV service broadcasted programming. Similar
3. IT enabler services over satellite links to UseeTV Cable, the
include business offering premium-grade OTT TV is also capable
process outsourcing contents in news, sports, of allowing play back of
and knowledge process entertainment, and program content from
outsourcing, which consist others. the last three days.
of: - IPTV, an Internet
- Network centric Protocol-based television 2. Advertising is a
value added services, ("IPTV") under the commercial service for the
comprising IT-based commercial name promotion of products
value-added services ”UseeTV Cable”. The or services of any third
for data and phone, service is delivered using party that are presented
security services, the Speedy broadband in digital or print media,
and server and access network, and such as radio, television,
storage services for offers ”pause and internet, newspapers,
connectivity customers. rewind” features for brochures/leaflets and
- Integration services, contents such as billboards.
comprising integration video-on-demand
services for network programming, FTA TV, 3. Portal Services facilitates
and hardware premium TV, internet content aggregation
associated with radio and TVoD, allowing and distribution. In
Customer Premises playback of program addition to sales and
Equipment (“CPE”), content from the last payments related to our
integration services seven days. products and services
for applications - OTT TV (Over the conducted through our
and software, and Top TV), an internet e-Commerce portal, our
integration services for TV service under the portal e-store and on-
computer hardware. commercial name device portal services also
”UseeTV” that can be accommodate the sale
and distribution of content
or applications such as
OTT TV (Over the Top TV), an internet TV
games, applications, news,
service under the commercial name ”UseeTV” sports news, educational
content, music, ring back
that can be accessed from our internet network,
tones, SMS content and
offering free content such as video-on-demand others, which can be
downloaded directly by
programming, live TV, internet radio, and some customer mobile device
pay video programming. As with UseeTV Cable, or internet users. Content
or applications can be
OTT TV can re-broadcast up to the previous obtained either at a certain
three days price or free of charge.
3. Partnership Stores are

extensions of our distribution
channels, in cooperation
with a variety of third-party
marketing outlets such as
computer or electronic stores,
banks, and others.
4. Feet on The Street are sales

agents that conduct direct
marketing of our products,
Muhammad Awaluddin particularly for our Speedy
Director of Enterprise & products, through door-
Business Service to-door sales, open table
discussions, exhibitions,
Marketing management product demonstrations, and

other similar activities.
Plasa Telkom and GraPARI outlets are our
direct distribution channels. 5. Authorized dealers and
retail outlets are sales and
distribution outlets for a
variety of telecommunication
products such as Speedy
Instan cards, Flexi
We implement a comprehensive marketing
strategy to strengthen the brand and subscription cards, starter
increase sales, including through marketing packs, prepaid SIM cards
communication activity and development of
and top-up vouchers. These
product and service distribution network
dealers are non-exclusive, and
they receive a discount on all
of the products they receive.
We set our telecommunications tariffs in
accordance with government regulations. Retail outlets also include
outlets jointly operated by
us, Telkomsel and PT Pos
Indonesia, as well as other
outlets such as banks.
6. Account Management Teams

DISTRIBUTION AND lower scale outlet of cellular who manage relationships
MARKETING STRATEGY services, GeraiHalo, managed with our individual, business,
The following are the primary by third party. and corporate customers.
distribution marketing channels
for our products and services: 2. Contact centers handle 7. Telkom Solution Houses are
enquiries regarding our places where an enterprise
1. Plasa Telkom and GraPARI products, services and customer can obtain
are outlet function as walk- customer transactions. Our information on a variety of
in customer service points, contact/call centers currently TIMES solutions, products
where customers have do not handle payments. and services, and the latest
access to the full range of Our contact centers also technology. At these Telkom
our products and services. operate our customer Solution Houses, we provide
GraPARI is specialize for care (telecaring) and free live demonstrations (such
cellular services managed by telemarketing programs. as Speedy, Hotspot, PDN,
Telkomsel. In other hand, a
Additional
Effective marketing
communication
activity plays an
important role in
ensuring that product
offerings reach the
intended segment or
potential customer
IP-Phone), live ensuring that product offerings

demonstrations for reach the intended segment In the distribution of Telkom
commercial products or potential customer . In Flexi and Speedy Instan card
(such as video conference), addition to marketing using (SPIN Card) and mobile cellular
enterprise consultation and traditional (offline) media such products, we engage the
ecosystem business solutions as advertisement placement partnership of best-performing
for customized TIMES for in television, print media, dealers, giving each of these
corporations, and simulated newspaper, and radio as well partners a designated and
demonstrations (such as as during local events, we have exclusive sales area ("cluster")
e-Payment & VPN over GSM also begun to intensify product to manage. As of December 31,
and Flexi). marketing through the digital 2013, we have partnerships with
(online) media within various 53 official dealers that manage
8. SME Centers function as digital communities as well as more than 83 thousand of retail
a communication center building popularity in social outlets in 96 clusters. In addition,
supported with advanced networks. We also have partnership
office facilities, a community arrangements with seven
center where our customers Plasa Telkom and GraPARI national retail partners and 17
can interact, and a commerce outlets are our direct distribution national banking partners
center especially for channels. In addition to its
e-Commerce solutions. function as a direct channel for For kartuHalo, Telkomsel focuses
our product distribution, these on corporate and professional
9. Our website which provides outlets also handles after-sales customers with high usage
customers information on the service for our customers, and volumes. Marketing for this
entire range of our products disseminates information on segment is undertaken by
and services, multimedia as programs, promotions and special corporate account teams,
well as telephony, through the products to customers and which are also responsible for
official company websites at end users. This distribution maintaining long-term relations
www.telkom.co.id and channel enables us to monitor with our customers through
www.telkomsel.com and improve service quality, efforts to provide solutions
complaint handling performance, suitable to the needs of the
Marketing Strategy and customer satisfaction level in corporate customers.
Effective marketing general. As of December 31, 2013,
communications activity we operated 572 Plasa Telkom The simPATI and Kartu As
plays an important role in and 86 GraPARI outlets through products are designed to appeal
Indonesia.
towards a much wider target events, the BLC facilities can services which is connected
segment and particularly to also be used by communities through fixed line network
younger customers. Telkomsel for events related to education consists of the following:
uses above and below the line and information technology - activation fee
marketing channels to promote development. As of December - monthly subscription
its brands, including campaigns 31, 2013, we operate a total of charges
aimed at schools and special 218 BLCs in various locations - usage charges
interest groups, placing print throughout Indonesia. - additional facilities fee.
advertisements, billing insertions,
point-of-sale presentations, Market Share B. Mobile cellular telephone
and events promotion and The biggest contribution tariffs
sponsorship. to our revenues comes On April 7, 2008, the MoCI
from cellular revenues. For issued Decree No.09/PER/M.
In keeping with changes in information regarding our KOMINFO/04/2008 (“MoCI
consumer behavior and lifestyle cellular market share, see Decree 09/2008”) regarding
trends, we consistently develop “Additional Information (for ADR “Mechanism to Determine
sales partnerships on a national Shareholders) - Competition – Tariff of Telecommunication
scale with number of partners. Cellular”. Services which Connected
These comprise of sales of through Mobile Cellular
bundled products through sales TELECOMMUNICATIONS Network” which provides
outlets owned by the respective SERVICES TARIFFS guidelines to determine
partner, such as Samsung and We set our telecommunications cellular tariffs with a formula
Intel, among others. tariffs in accordance with consisting of network element
government regulations. cost and retail services
As part of our strategy to Under Law No.36/1999 and activity cost.
promote internet technology Government Regulation
to the broader public and to No.52/2000, tariffs for operating Under the Decree, the
improve customer knowledge telecommunications network cellular tariffs of operating
about broadband internet and/or services are determined telecommunication services
products and application, we by providers based on the tariff which connected through
have engaged in an initiative to type, structure and with respect mobile cellular network
develop Broadband Learning to the price cap formula set by consist of basic telephony
Centers ("BLCs"). At our BLCs, the Government. services tariff, roaming tariff
we provide facilities including and/or multimedia service
air conditioned rooms, personal A. Fixed line telephone tariffs tariff, with the following
computers with internet The Government issued a structure:
connections, blackboards, new tariff adjustment formula - activation fee
educational materials, and in 2008, which is stipulated - monthly subscription
teachers and other speakers in the MoCI Decree No.15/ charges
from our internal as well as PER/M.KOMINFO/4/2008 - usage charges
in cooperation with other dated April 30, 2008 - additional facilities fee.
institutions. The BLC program concerning “Procedure for
primarily targets non-internet Tariff Determination for Basic C. Interconnection tariffs
users, as well as communities Telephony Service which ITRA, in its letter No.227/
that are interested in deepening Connected through Fixed BRTI/XII/2010 dated
their knowledge on internet Line Network”. December 31, 2010,
and information technology decided to implement
topics, such as students and Under the Decree, the tariff new interconnection tariffs
collegues. In addition to facilitate structure for basic telephony effective from January 1, 2011
Additional
services of network lease.

Pursuant to the MoCI Decree,
the Government released
Director General of Post
and Telecommunication
Decision Letter No.115 of
2008 dated March 24, 2008
which stated “The Agreement
on Network Lease Service
Type Document, Network
Lease Service Tariff, Available
Capacity of Network Lease
Service, Quality of Network
Lease Service, and Provision
Procedure of Network Lease
Service in 2008 Owned
by Dominant Network
Lease Service Provider”, in
conformity with our proposal.
E. Tariff for other services

The tariffs for satellite lease,
telephony services and other
multimedia services are
determined by the service
provider by taking into
account the expenditures
and market price. The
Government only determines
the tariff formula for basic
telephony services. There is
for mobile cellular networks, for SMS interconnection no stipulation for the tariff of
satellite mobile networks tariffs from Sender Keep other services.
and fixed local networks and All (“SKA”) basis to a cost-
effective from July 1, 2011 for based interconnection fee F. IMES tariffs
fixed wireless local network calculation (“Non-SKA”) In providing IME services,
with a limited mobility. effective from June 1, 2012, our New Economy Business,
for all telecommunication we work with a number of
Based on Director General provider operators. partners. These collaborations
of Post and Informatics are based on considerations
Decree No.201/KEP/DJPPI/ D. Network lease tariffs of capability, time to market
KOMINFO/7/2011 dated July Through the MoCI Decree No. and idea creation. Tariffs
29, 2011, ITRA approved our 03/PER/M.KOMINFO/1/2007 for our IME services are
revision of RIO regarding the dated January 26, 2007 determined in agreement
interconnection tariff. ITRA, concerning “Network Lease”, with these partners based on
in its letter No.262/BRTI/ the Government regulated the scheme of cooperation
XII/2011 dated December the form, type, tariff structure, between us and each
12, 2011, changed the basis and tariff formula for respective partner.
Hong Kong. Telkomsel’s

customer service point
had 408 outlet consisted
of 86 GraPARI and 322
GeraiHalo. We also have
268 unit mobile customer
service point namely
Mobile GraPARI.
2. Contact Center
Our contact centers are
Sukardi Silalahi call centers that allow
Director of Consumer customers to make
Service enquiries regarding our
products and services,
Customers management billing, promotional offers

and submit complaints
We manage customers with classify into two by dialing "147" from any
groups, personal customers and corporate phone line. We operate
customers.
contact center facilities
in Medan, Jakarta and
Surabaya.
For cellular subscribers,

We offer service level guarantees, which
guarantee a specified minimum level of Telkomsel operates call
service to customers in terms of product centers under the brand
quality and customer handling.
“Caroline” which is the
abbreviation of “Customer
Care Online” Caroline is
accessible through the
88.5%
We routinely engage independent market
analysts to conduct surveys and market
research on our customers' levels of
satisfaction and loyalty. In 2013, we achieved CSI average As part of
the following levels of the Customer implementing the
Satisfaction Index (“CSI”) and Customer
Loyalty Index (“CLI”). principles of good
corporate governance
("GCG") towards
customers and
CUSTOMER SERVICE 1. Plasa Telkom & GraPARI
We provide our customers a Plasa Telkom is a walk-in
community, and
number of value-added services customer service point in line with our mission
which allow them to conveniently at which customers to provide the best
access a wide range of our can access information and convenient
products and services. on a range of products
services, as well as
and services, including
A. Personal Customer Segment billing, payment,
quality products and
In order to facilitate our account suspension, competitive prices,
individual customers' access promotional deals and we continue
to our products and services, submit complaints. As of to maintain
we operate a network of Plasa December 31, 2013, we
communication
Telkom and GraPARI outlets, maintained 572 outlet
and contact centers and also Plasa Telkom in Indonesia
with customers
provide services through and we opened an
our websites and on-line overseas Plasa Telkom in
applications.
Additional
following numbers: customers can download through community

- “133” by kartuHalo the application for use on management, value added
users; Android and BlackBerry resellers, marketing and
- “155” (24 hours, free) Appworld. sales using web-based
and “188” (24 hours, technology, and tele-
chargeable) by simPATI B. Corporate Customers account management.
and Kartu As users; and We categorize our corporate
- “021-21899811” in customers into business, Our Enterprise Service
Jakarta, “022-2553811” enterprise, wholesale and Division serves large
in Bandung, “031- international groups based on enterprise customers
8403811” in Surabaya, a numbers of criteria such as including State-Owned
“061-4578811” in contribution to our revenues, Enterprises, national
Medan, "0411-438150" our customers' geographic corporations and
in Makassar or scope of operations and the multinational corporations.
“08071811811” in other type and range of products Our Enterprise Service
areas of Indonesia, and services procured from Division account managers
when accessed us. As part of our strategy and respresentatives
through cell phones to provide streamlined managers manage
not operated by us customer service, we operate relationships by
or through fixed account management teams conducting visits to
telephone lines. to manage our relationships our clients' offices. We
with our corporate clients categorize enterprise
3. Web-in who are supported by the customers into thirteen
Web-in is our facilities Telkom Solution House, SME groups based on our
to our customers, which Centers and Contact Centers, customers’ line of
customers can access as described below. business, namely bank
products and services management services,
independently through our 1. Account Management education management
website on “MyTelkom” Our Business Service services, energy &
menu. Available services Division caters to business resources services,
include e-billing customers, which include financial management
registrations, collective micro customers, SMEs, services, government
bill registrations, and local governments, management services,
complaints. cooperatives and hospitality & business
rural credit banks. Our services, healthcare
Our cellular customers can Business Service Division & welfare services,
access on-line services accounts managers and logistic & transport
through Telkomsel website representatives managers services, manufacturing
on “MyTelkomsel” menu manage customers & agribusiness services,
that launched in 2013. directly by conducting site media & communication
Through “MyTelkomsel”, visits and telephonically. services, military & police
our customer may We categorize business services, property &
purchase service customers into three construction services,
packages for Flash groups based on our and trading & distribution
internet, telephone, SMS, customer’s line of business services.
MMS, and international public and general
roaming conduct phone services, construction and Our Wholesale Service
credit transfers, purchase manufacturing services, Division caters to
flash gifts and monitor and trading and business wholesale customers
internet quota usage. The services. In addition, we which are categorized
also manage customers into the following carrier
service groups: scope of ISP, VoIP,

– Group carrier closed user group, call 2. Telkom Solution Houses
service 1: handling center and satellite and SME Centers
OLO Telkomsel, provider. We offer special services
PT. Hutchison CP to our corporate
Telecommunication Our subsidiary, Telin, caters customers through our
(“Hutchison”), AXIS, to international carriers Telkom Solution Houses
PT Sampoerna who provide TIMES located in Jakarta,
Telekomunikasi portfolio overseas. The Denpasar and Surabaya.
Indonesia and priority of provision of the We also operate SME
PT Pasifik Satelit services is determined in Centers in Jakarta,
Nusantara. line with the opportunity Surabaya, Bandung,
– Group carrier service in every countries where Palembang, Balikpapan
2: handling OLO Telin operates. We operate and Makassar. Our SME
Indosat, XL-Axiata, account management Centers function are as a
Bakrie Telecom, Smart teams in Singapore and community and business
Telecom, Batam Bintan Jakarta as headquarter. center.
Telecom and PT Beginning in 2013, Telin
Indonesia Comnets Plus commenced operating 3. Contact Center
(“ICON+”). telecommunication We provide contact
– Group carrier service services in Hong Kong- number “500250” for
3: handling operators Macau, Timor Leste, business customers
within the business Australia, Myanmar, and a toll-free number
Malaysia, Taiwan and “08001Telkom”
United States of America. (“08001835566”) for
enterprise customers.
Additional
to provide fair compensation

Service Level Guarantee Customer Satisfaction and by applying a service level
Program Loyalty guarantee ("SLG"). This
We offer service level guarantees, We routinely engage commitment is adjusted with
which guarantee a specified independent market analysts customers' and society's
minimum level of service to to conduct surveys and market demands as articulated in our
customers in terms of product research on our customers' policy.
quality and customer handling. levels of satisfaction and
loyalty. In 2013, we achieved the Throughout 2013, we continued
For individual customers, the following levels of the Customer our efforts and improvement
program is available for fixed Satisfaction Index (“CSI”) and in managing product safety,
line, Flexi as well as data and Customer Loyalty Index (“CLI”) complaints and after-sales
internet subscribers. The service using the “top two boxes” and guarantees to ensure customers'
level guarantee is applicable “top three boxes with seven convenience and protection
to customers applying for scales” methods as follow: guarantee through the following
new connections, a change in – personal customer segment: measures, among others:
type of service, resolution of 80.16% in CSI and 67.64% in - To ensure that the
service disruption, resumption CLI. development of a particular
of disconnected service and – business customer segment: new product will lead to the
complaints over customer billing. 91,23% in CSI and 87,27 % in right product commercially
Under this program, we will CLI. acceptable in the market,
provide non-cash compensation – enterprise customer segment: we implements standard
such as free subscriptions for a 94.28% in CSI and 97.26% in guidelines for the incubation
limited period, if we fail to meet CLI. process of innovation
the minimum standard. products. An incubation
process is needed to support
For the corporate customer CONSUMER PROTECTION the innovation and creation
segment, the service level As our responsibility to apply of a new product through
guarantee is provided under a good corporate governance successive phases of idea
contract agreed between us and (“GCG”) to our customers and submission, customer and
the relevant customers. We offer the public, and in line with our idea validation, product
service level guarantees to OLOs mission to provide excellent validation, business model
and certain wholesale customers service, convenience, quality validation, and market
who use our SL Digital, IP Transit products and competitive validation.
and Metro-E products. Our pricing, we ensure a continuous - Upholding the principle
guarantee covers the availability communication with our of producing high quality
of our services and the time customers. We believe that products and services that
taken to install and repair the efficient and proactive can deliver maximum benefits
equipment we provide. We communications play an and contribute to economic
divide service levels guarantees important role for the Company's growth.
for such customers into five going concern and to ensure that - Consistently maintaining
classes of service (Bronze, Silver, quality remains above standard. ethical standards in
Gold, Platinum and Diamond) product sales (direct sales),
which represent different levels With respect to upholding advertisement and promotion.
of price, products and services service and after-sales service - Applying ethical advertising
offered and technical parameters standards, we are committed practices, taking into
guarantee. consideration the rules
on advertising ethics in
Indonesia. methods the convenient of of residence with service usage

- Ensuring that the public has telecommunication services calculation that are based on
easy access to products and customers, in cooperation with (i) the number of minutes of use
after-sales service. Collecting Agents (“CA”) such for celluler sevice, (ii) charges
- Supporting healthy as national commercial banks, for value-added services used
competition principles and regional development banks, during a certain period, and
practices. PT Pos Indonesia, various (iii) subscription fees for basic
- Maintaining a customer employee cooperatives, services and other services. On
satisfaction orientation. minimarkets and others. July 2013, Telkomsel provided
- Strive continuously to satisfy Payments can be made in cash additional convenience for
the required benchmarks or non-cash. Cash payment postpaid customers through
as stipulated in a several can be made at various our e-billing, whereby billing
Ministerial Decrees governing payment counters at Plasa statements are sent via e-mail.
service quality standards, Telkom, employee cooperatives,
namely Ministerial Decrees banks, post offices, minimarkets Telkomsel bill payments can
on Establishment of Service and other sub CA outlets, be made by cash payment at
Quality Standards for while non cash payments can Plasa GraPARI outlets or banks'
Domestic Fixed Network, be made through auto debit, teller, and also through ATM,
Domestic Long Distance credit card, bank transfer to a phone banking, internet banking,
Fixed Network, International Telkom account (for corporate mobile banking, credit card, and
Direct Dial Fixed Network, customers/OLO), Automated auto debit. Telkomsel has also
FWA Domestic Fixed Teller Machines (“ATM”), mobile cooperated with certain CAs,
Network and Internet banking, internet banking or comprising of private national
Telephony Services for Public source of funds (Flexicash, banks, regional development
Needs ("ITKP"). Mcash, or Tcash). banks, and PT Pos Indonesia,
which are authorized to receive
Service Centers and For users of mobile services, payments from kartuHalo
Consumer Complaints Telkomsel as one of our customers. In addition, customers
Mechanism subsidiaries has applied a can also make payments via the
We have customer service billing system based on Online web TCare (https://my.telkomsel.
centers at all our regional and Charging System (“OCS”) for its com).
branch offices where customers prepaid and postpaid products.
can visit in person, and we also The new system is expected Customer Receivable
offer an online complaints center to improve service quality as Management
through our website customers will be offered options The Finance, Billing and
(www.telkom.co.id) as well as of payment method, while Collection Center Unit (“FBCC”)
a contact center that can be allowing Telkomsel to adopt manage billing and payment
reached by dialing "147" for retail regional cluster based pricing of receivables of customers
customers and "500250" for strategy. who are grouped according to
business customers. customer and product segments
Previously, Telkomsel applied service management concept,
BILLING, PAYMENT AND a centralized, accurate and by applying Telkom Revenue
COLLECTION standardized periodic billing Management System (“TREMS”).
We have a periodic billing system in all regions. Subscribers The application of TREMS has
system that suits the products of postpaid kartuHalo services features that it:
and segment customers. We would receive monthly billing - Allows customers to pay bills
provides various payment statements sent to their address throughout the service area.
Additional
- Receives both cash and non- In a case a customer has not collection. If a customer has
cash payment. made payment until the due not made payment until his/
- Receives Security Deposit date, the customer will be her bill’s due date, Telkomsel
(“SD”) from a customer who penalized according to the type will suspend the customer
plans to unsubscribe which is of products and services he/ outgoing calls. If such customer
estimated based on average, she uses. Sanctions imposed fails to make payments until
warm or pro-rata usages, the may include the imposition of the second month after the due
SD will be recalculated in the late fees, call limitation and line date, Telkomsel will disconnect
next bill. disconnection as set out in the the customer’s line. In the mean
- Receives an advance as down Subscription Contract. We have time, Telkomsel will keep seeking
payment which will be stated applied Integrated Dunning payment from such customer,
in the next month’s billing Management System (“IDMS”) including in collaboration with
statement. designed to provide initial billing debt-collecting agents.
- Facilitates partial payments information and reminding
from corporate customers. calls for current, 1-month and A customer whose line has
- Facilitates payment by 2-month overdue bills. IDMS is been disconnected, but intends
installments. also used for electronic billing to continue subscribing to
- Features Telkom Single statement (“eBS”) which is sent Telkomsel’s services must first
Invoice (“TSI”) which to subscribers’ e-mail accounts. settle his/her overdue bill and
combines multiple invoices Invoices for corporate and OLO fill out an application for new
from multiple services into customers are printed and sent services. Telkomsel does not
a single billing statement, by special couriers. charge fees or impose interest on
in addition to other various late payments.
comfortable payment Telkomsel has its own
transactions. mechanism for receivalbe
Risk Factors
As a business entity, A. Risks Related to Indonesia
Telkom existence is 1. Political and Social Risks

Current political and social events in Indonesia may adversely affect
affected by various our business
risk factors that could Indonesia is facing a couple of critical political events in 2014,
namely the Legislative Election scheduled for Indonesia is facing
adversely affect our a couple of critical political events in 2014, namely the Legislative
Election scheduled for April 9, 2014, and then the Presidential
business, financial
Election for President and Vice President scheduled for July 9, 2014.
condition, operations Political tensions are predicted to increase during the successive
stages of both the Legislative and the Presidential elections.
or business prospects.
Additional
As political tensions rose, experienced political enacted a new labor law

social and civil disturbances instability, as well as general that gave employees
and conflicts are also social and civil unrest. greater protections.
predicted to increase. Social For example, since 2000, Occasional efforts to reduce
conflicts, in particular, are thousands of Indonesians these protections have
predicted to escalate and have participated in prompted an upsurge in
become more of a problem demonstrations in Jakarta public protests as workers
in the lead-up period to the and other Indonesian cities responded to policies that
2014 Presidential Election. both for and against former they deemed unfavorable.
The dynamics of political President Abdurahman
maneuvering to win the Wahid, former President There can be no assurance
sympathy of different Megawati, and current that social and civil
groups of the public will President Susilo Bambang disturbances will not
instead triggers frictions at Yudhoyono as well as in occur in the future and
the grass-root level. response to specific issues, on a wider scale, or that
including fuel subsidy any such disturbances will
Political tensions will reductions, privatization not, directly or indirectly,
almost certainly increase of state assets, anti- materially and adversely
accompanied with a variety corruption measures, affect our business, financial
of political in-fighting as decentralization and condition, results of
well as social disturbances. provincial autonomy and operations and prospects.
Nevertheless, given the track the American-led military
record of past elections in campaigns in Afghanistan Terrorist activities in
1999, 2004 and 2009 which and Iraq. Although these Indonesia could destabilize
were relatively peaceful, demonstrations were Indonesia, which would
safe and under control, the generally peaceful, some adversely affect our
vigilance of Indonesia's turned violent. business, financial condition
security forces, and also and results of operations,
the now politically more Separatist movements and and the market price of our
mature Indonesian electors, clashes between religious securities
it is believed that security and ethnic groups have also
conditions in 2014 will not resulted in social and civil There have been a number
be compromised. unrest in parts of Indonesia, of terrorist incidents in
such as Aceh in the past and Indonesia, including the
Since 1998, Indonesia has in Papua currently, where May 2005 bombing in
experienced a process there have been clashes Central Sulawesi, the Bali
of democratic change, between supporters of bombings in October
resulting in political those separatist movements 2002 and 2005 and the
and social events that and the Indonesian military, bombings at the JW Marriot
have highlighted the including continued activity and Rizt Carlton hotels
unpredictable nature in Papua, by separatist in Jakarta in July 2009.
of Indonesia’s changing rebels that has led to violent Although the Government
political landscape. In incidents. There have also has successfully countered
1999, Indonesia conducted been inter-ethnic conflict, some terrorist activities in
its first free elections for for example in Kalimantan, recent years and arrested
parliament and president. as well as inter-religious several of those suspected
Indonesia also has many conflict such as in Maluku of being involved in these
political parties, without and Poso. incidents, terrorist incidents
any one party holding may continue and, if serious
a clear majority. Due to Labor issues have also come or widespread, might have
these factors, Indonesia to the fore in Indonesia. a material adverse effect on
has, from time to time, In 2003, the Government investment and confidence
in, and the performance of, downgrade of US sovereign affected Indonesia was the
the Indonesian economy debt in 2012 and concerns depreciation and volatility in
and may also have a over the debt crisis in the the value of the Indonesian
material adverse effect Eurozone. Uncertainty Rupiah as measured against
on our business, financial over the outcome of the other currencies, such as
condition, results of Eurozone governments’ the US Dollar. The Rupiah
operations and prospects financial support programs continues to experience
and the market price of and worries about sovereign significant volatility.
our securities. There can be finances generally are From 2009 to 2013, the
no assurance that terrorist ongoing. If the crisis Indonesian Rupiah per US
activities will not occur becomes protracted, Dollar exchange rate ranged
again in future, or that if or extends to Asia and from a high of Rp8,508
such events do occur, they Indonesia, we can provide per US Dollar to a low of
will not have an impact on no assurance that it will not Rp12,270 per US Dollar.
business or our securities have a material and adverse As a result, we recorded
market price in Indonesia effect on Indonesia’s foreign exchange losses of
capital market. economic growth and Rp210 billion in 2011, Rp189
consequently on our billion in 2012 and Rp249
2. Macro Economic Risks business. billion in 2013. The Rupiah
Negative changes in global, depreciated significantly in
regional or Indonesian Adverse economic 2013. As of December 31,
economic activity could conditions could result in 2013, the Indonesian Rupiah
adversely affect our less business activity, less per US Dollar exchange rate
business disposable income available stood at Rp12,170 per US
for consumers to spend Dollar compared to Rp9,670
Changes in the Indonesian, and reduced consumer per US Dollar as of
regional and global purchasing power, which December 31, 2012.
economies can affect may reduce demand for
our performance. Two communication services, To the extent that the
significant events in the past including our services, Indonesian Rupiah
that impacted Indonesia’s which in turn would have depreciates further from
economy were the Asian an adverse effect on our the exchange rate as
economic crisis of 1997 business, financial condition, of December 2013, our
and the global economic results of operations and US Dollar-denominated
crisis which started in prospects. There is no obligations under our
2008. The 1997 crisis was assurance that there will not accounts payable and
characterized in Indonesia be a recurrence of economic procurements payable, as
by, among others, currency instability in future, or well as payments for foreign
depreciation, a significant that, should it occur, it will currency-denominated
decline in real gross not have an impact on loans payable and bonds
domestic product, high the performance of our payable, would increase in
interest rates, social unrest business. Indonesian Rupiah terms. A
and extraordinary political depreciation of the Rupiah
developments, while the Fluctuations in the value of would also increase the
global economic crisis that the Indonesian Rupiah may Rupiah cost of our capital
arose from the subprime materially and adversely expenditures as most of
mortgage crisis in the US affect us our capital expenditures are
put Indonesia’s economy priced in or with reference
under pressure, although Our functional currency to foreign currencies, mainly
not as severely as in 1997. is the Indonesian Rupiah. US Dollars and Euros, while
The global financial markets One of the most important a substantial majority of
have also experienced effects of the Asian our revenues are in Rupiah.
volatility as a result of the economic crisis that Such depreciation of the
Additional
Indonesian Rupiah would activity, an economic Ratings, will not change

result in losses on foreign recession, loan defaults or downgrade the credit
exchange translation, or declining subscriber ratings of Indonesia. Any
significantly affect our total usage of our services, and such downgrade could
expenses and net income as a result, we may also have an adverse impact on
and reduce the US Dollar face difficulties in funding liquidity in the Indonesian
amounts of dividends our capital expenditures financial markets, the ability
received by holders of and in implementing our of the Government and
our ADSs. We can give no business strategy. Any of Indonesian companies,
assurances that we will be the foregoing consequences including us, to raise
able to control or manage could have a material additional financing and
our exchange rate risk adverse effect on our the interest rates and other
successfully in the future or business, financial condition, commercial terms at which
that we will not be adversely results of operations and such additional financing is
affected by our exposure to prospects. available. Interest rates on
exchange rate risk. our floating rate Rupiah-
Downgrades of credit denominated debt would
In addition, while the ratings of the Government also likely increase. Such
Indonesian Rupiah has or Indonesian companies events could have material
generally been freely could adversely affect our adverse effects on our
convertible and transferable, business business, financial condition,
from time by time, Bank results of operations and
Indonesia has intervened As of the date of this prospects.
in the currency exchange Annual Report, Indonesia’s
markets in furtherance of sovereign foreign currency 3. Disaster Risks
its policies, either by selling long-term debt is rated Indonesia is vulnerable to
Indonesian Rupiah or by “Baa3” by Moody’s natural disasters and events
using its foreign currency (upgraded from “Ba1” on beyond our control, which
reserves to purchase January 18, 2012), “BB+” could adversely affect our
Indonesian Rupiah. We by Standard & Poor’s business and operating
can give no assurances (upgraded from “bb” on results
that the current floating April 8, 2011) and “BBB” by
exchange rate policy of Fitch Ratings (upgraded Many parts of Indonesia,
Bank Indonesia will not from “BB+” on December including areas where
be modified or that the 15, 2011). Indonesia's short- we operate, are prone to
Government will take term foreign currency debt natural disasters such as
additional action to stabilize, is rated “B1/NP” by Moody’s, floods, lightning strikes,
maintain or increase “B” by Standard & Poor’s typhoons, earthquakes,
the Indonesian Rupiah’s and “B” by Fitch Ratings. On tsunamis, volcanic eruptions,
value, or that any of these January 18, 2012, Moody’s fires, droughts, power
actions, if taken, will be upgraded Indonesia’s outages and other events
successful. Modification long-term debt rating to beyond our control. The
of the current floating investment grade status. Indonesian archipelago is
exchange rate policy one of the most volcanically
could result in significantly The likelihood of these active regions in the
higher domestic interest agencies reviewing or world as it is located in
rates, liquidity shortages, changing these ratings the convergence zone of
capital or exchange downwards this year is, three major lithospheric
controls or the withholding based on the information plates. It is subject to
of additional financial that we have today, low. significant seismic activity
assistance by multinational However, we can give no that can lead to destructive
lenders. This could result assurances that Moody’s, earthquakes, tsunamis or
in a reduction of economic Standard & Poor’s or Fitch tidal waves. From time
to time, natural disasters widespread flooding occur Ash and acrid smoke from
have killed, affected or regularly during the rainy the volcano have blanketed
displaced large numbers of season from November villages and crops.
people and damaged our to April. Cities, especially
equipment. These events Jakarta, are frequently In 2010, our submarine
in the past, and may in the subject to severe localized cables forming part of our
future, disrupt our business flooding which can result backbone suffered damage
activities, cause damage to in major disruption, and due to a tsunami in West
equipment and adversely occasionally fatalities. Sumatra and an earthquake
affect our financial Jakarta experienced in Sumbawa. These were
performance and profit. significant floods in repaired.
February 2007 as did in
In recent years, several Solo in Central Java in Although we have
natural disasters have January. In January 2009, implemented a Business
occurred in Indonesia torrential rain caused a dam Continuity Plan (“BCP”)
(in addition to the Asian to burst outside Jakarta, and a Disaster Recovery
tsunami in 2004), including flooding hundreds of homes Plan (“DRP”), and test
tsunamis in Pangandaran in a densely populated these regularly and we have
in West Java in 2006 neighborhood, resulting in insured our assets to protect
and 2010, an earthquake the death of approximately from any losses attributable
in Yogyakarta in Central 100 people. Landslides to natural disasters or
Java in 2006, a hot mud regularly occur in rural areas other phenomena beyond
eruption and subsequent during the wet season. our control, there is no
flooding in Sidoarjo in East assurance that the insurance
Java in 2006 and separate There are numerous coverage will be sufficient
earthquakes in Papua, West volcanoes in Indonesia, any to cover the potential
Java, Sulawesi and Sumatra of which can erupt without losses, that the premium
in 2009. warning. In October and payable for these insurance
November 2010, Mount policies upon renewal will
On September 2, 2009, Merapi in Central Java not increase substantially
an earthquake in West erupted several times, killing in the future, or that
Java caused damage to an estimated 140 persons, natural disasters would not
our assets. On September displacing several hundred significantly disrupt our
30, 2009, an earthquake thousand others in a 20 km operations.
in West Sumatra radius, causing billions of
disrupted the provision dollars of property damage There are no assurances
of telecommunications and disrupting air travel. that future geological or
services in several Since April 2008, Mount meteorological occurrences
locations. Although our Soputan in North Sulawesi, will not have a significant
Crisis Management Team Mount Egon in Flores Island, impact on Indonesian and
in cooperation with our Nusa Tenggara, Mount Ibu its economy. A significant
employees and partners in North Maluku and Anak earthquake, other geological
was able to restore services Krakatau in the Sunda Strait disturbance or weather-
quickly, the earthquake have shown significant related natural disaster
caused severe damage to increased volcanic activity. in any of Indonesia’s
our assets. There were a Mount Sinabung, 60 km more populated cities
number of earthquakes (40 miles) southwest of and financial centers
detected in 2010 through Sumatra's main city Medan, could severely disrupt
2013, although none of them erupted on August 29, the Indonesian economy
presented significant risks 2013 after lying dormant and undermine investor
to our business in general. for 400 years, and erupted confidence, thereby
again in November 2013. materially and adversely
Flash floods and more
Additional
affecting our business, governance and reporting conformity with IFAS.

financial condition, results of requirements in multiple IFAS differs in certain
operations and prospects. jurisdictions. There significant respects from
may be less publicly- IFRS, and, as a result, there
Our operations may be available information are differences between
adversely affected by an about Indonesian public our financial results as
outbreak of avian influenza, companies, including us, reported under IFAS and
Influenza A (H1N1) virus or than is regularly disclosed IFRS, including profit for the
other epidemics by public companies in year attributable to owners
countries with more mature of the parent company
An outbreak of avian securities markets. As a and net income per share.
influenza, Influenza A result, investors may not We distribute dividends
(H1N1) virus or a similar have access to the same based on profit for the
epidemic, or the measures level and type of disclosure year attributable to owners
taken by the Governments as that available in other of the parent company
of affected countries, countries, and comparisons and net income per share
including Indonesia, with other companies in determined in reliance on
against such an outbreak, other countries may not be IFAS.
could severely disrupt possible in all respects.
the Indonesian and other Using IFAS results,
economies and undermine Our financial results our profit for the year
investor confidence, thereby are reported herein in attributable to owners
materially and adversely conformity with IFRS, of the parent company
affecting our financial however, we report our would be Rp12,850 billion
condition or results of financial results to OJK (as and Rp14,205 billion for
operations and the market the successor to Bapepam- 2012 and 2013, and our net
value of its securities. LK) in conformity with IFAS, income per share would be
Moreover, our operations which differs in certain Rp133.84 and Rp147.42 for
could be materially significant respects from 2012 and 2013. Dividends
disrupted if our employees IFRS, and we distribute declared per share were
remained at home and away dividends based on profit Rp87.2 for 2012. The
from our principal places for the year attributable dividends per share for the
of business for extended to owners of the parent year 2013 will be decided at
period of time, which would company and net income the 2014 AGMS, scheduled
have a material and adverse per share determined in for April 2014.
effect on our financial reliance on IFAS
condition or results of We are incorporated in
operations and the market In accordance with Indonesia, and it may not
value of its securities. regulations of OJK and be possible for investors to
the IDX, we are required to effect service of process, or
4. Other Risks report our financial results enforce judgments, on us
Indonesian Corporate to OJK in conformity with within the United States, or
Disclosure Standards differ IFAS. We have provided to to enforce judgments of a
in significant respects from OJK our financial result for foreign court against us in
those applicable in other the financial year ended Indonesia
countries, including the December 31, 2013, on
United States March 6, 2014 which We are a limited liability
contains our audited company incorporated
As an IDX, NYSE and Consolidated Financial in Indonesia, operating
LSE listed company, we Statements as of December within the framework of
are subject to regulatory 31, 2013 and for the years Indonesian laws relating
and exchange corporate then ended prepared in to Indonesian companies
with limited liability, and Our controlling Government's stake includes

all of our significant assets shareholder’s interest may the Series A Dwiwarna
are located in Indonesia. In differ from those of our share which has special
addition, our Commissioners other shareholders voting rights and veto
and our Directors reside in rights over certain strategic
Indonesia and a substantial The Government has a matters under Indosat's
portion of the assets of controlling stake of 53.1% of Articles of Association,
such persons are located our issued and outstanding including decisions on
outside the United States. shares of common stock dissolution, liquidation
As a result, it may be and the ability to determine and bankruptcy, and also
difficult for investors to the outcome of all actions permits the Government to
effect service of process, requiring the approval nominate one Director to
or enforce judgments on us of the shareholders. The its Board of Directors and
or such persons within the Government also holds our one Commissioner to its
US, or to enforce against us one Series A Dwiwarna Board of Commissioners.
or such persons in the US, share, which has special There may thus be instances
judgments obtained in US voting rights and veto where Government interests
courts. rights over certain matters, will conflict with ours.
including the election and There is no assurance that
We have been advised by removal of our Directors and the Government will not
Hadiputranto, Hadinoto & Commissioners. It may also direct opportunities to
Partners our Indonesian use its powers as majority Indosat or favor Indosat
legal advisor that judgments shareholder or under the when exercising regulatory
of US courts, including Dwiwarna share to cause power over the Indonesian
judgments predicated upon us to issue new shares, telecommunications
the civil liability provisions amend our Articles of industry. If the Government
of the US federal securities Association or bring about were to give priority to
laws or the securities laws actions to merge or dissolve Indosat’s business over
of any state within the us, increase or decrease ours or to expand its stake
US, are not enforceable our authorized capital or in Indosat, our business,
in Indonesian courts, reduce our issued capital, or financial condition, and
although such judgments veto any of these actions. results of operations
could be admissible as One or more of these may and prospects could be
non-conclusive evidence result in the delisting of materially and adversely
in a proceeding on the our securities from certain affected.
underlying claim in an exchanges. Further, through
Indonesian court. They the MoCI, the Government B. Risks Related to Our Business
have also advised that exercises regulatory
there is doubt as to power over the Indonesian 1. Operational Risks
whether Indonesian courts telecommunications A material failure in the
will enter judgments in industry. continuing operations of
original actions brought our network, certain key
in Indonesian courts As of December 31, systems, gateways to our
predicated solely upon the 2013, the Government network or the networks
civil liability provisions of had a 14.3% equity of other network operators
the US federal securities stake in PT Indosat Tbk. could adversely affect our
laws or the securities laws of ("Indosat"), our competitor, business, financial condition,
any state within the US. As principally in fixed IDD results of operations and
a result, the claimant would telecommunications prospects
be required to pursue claims services, and the competitor
against us or such persons in cellular services of We depend to a significant
in Indonesian courts. our majority owned degree on the uninterrupted
subsidiary, Telkomsel. The operation of our network
Additional
to provide our services. For overseas. We also depend interrupted. Any failure that
example, we depend on on certain technologically results in an interruption
access to our fixed wireline sophisticated management of our operations or of the
network (“PSTN”) for the information systems provision of any service,
operation of our fixed line and other systems, such whether from operational
network and the termination as our customer billing disruption, natural
and origination of cellular system, to enable us to disaster or otherwise,
telephone calls to and from conduct our operations. could adversely affect our
fixed line telephones, and Our network, including business, financial condition,
a significant portion of our our information systems, results of operations and
cellular and international IT and infrastructure and prospects.
long-distance call traffic is the networks of other
routed through the PSTN. operators with whom our Our networks, face both
We also depend on access subscribers interconnected, potential physical and
to internet and broadband are vulnerable to damage cyber security threats,
network and a cellular or interruptions in operation such as theft, vandalism
network. Our integrated from a variety of sources and acts intended to
network includes a copper including earthquake, fire, disrupt operations, which
access network, fiber optic flood, power loss, equipment could adversely affect our
access network, BTSs, failure, network software operating results
switching equipment, optical flaws, transmission cable
and radio transmission disruption or similar events. Our networks and
equipment, an IP core equipment, particularly our
network, satellite and Although we have a wireline access network,
application servers. comprehensive business face both potential
continuity plan and disaster physical and cyber
In addition, we also rely recovery plan which we security threats. Physical
on interconnection to test and strive to improve, threats include theft and
the networks of other we cannot guarantee that vandalism of our equipment
telecommunications the implementation of such and organized attacks
operators to carry calls and plans will be completely or against key infrastructure
data from our subscribers to partially successful should intended to disrupt
the subscribers of operators any portion of network operations. In addition,
both within Indonesia and be severely damaged or telecommunications
companies worldwide to criminal activity and it could have an adverse

face increasing cyber regular upgrades of our data effect on our operating
security threats as security measures. However, results
businesses become there is no assurance that
increasingly dependent on our physical and cyber A revenue leakage is
telecommunications and security measures will be a generic risk for all
computer networks and successful. Damage to our telecommunications
adopt cloud computing network, equipment or operators. We may face
technologies. Cyber security data and the need to repair revenue leakage problems,
threats include gaining such damage resulting or problems with collecting
unauthorized access to from a physical or cyber all the revenues to which we
our systems or inserting attack may materially may be entitled, due to the
computer viruses or and adversely affect our possibility of weaknesses at
malicious software in our business, financial condition the transactional level, delay
systems to misappropriate and operating results. Our in transaction processing,
consumer data and other networks face potential dishonest customers or
sensitive information, security threats, such as other factors.
corrupt our data or theft or vandalism, which
disrupt our operations. could adversely affect our We have taken some
Unauthorized access may operating results. preventive measures against
also be gained through the possibility of revenue
traditional means such We face a number of risks leakage by increasing
as the theft of laptop relating to our internet- control functions in all
computers, portable data related services of our existing business
devices and mobile phones process, implementing
and intelligence gathering In addition to cyber revenue assurance methods,
on employees with access. security threats, because employing adequate policies
we provide connections and procedures as well as
Although we have not to the internet and host implementing information
experienced any material websites for customers and systems applications to
successful cyber attacks to develop internet content minimize revenue leakages.
date that have affected our and applications, we may Nonetheless, there is no
operations, our network and be perceived as being assurance that in the future
our website are frequently associated with the content there will be no significant
targeted by cyber attacks. carried over our network revenue leakages or that any
A successful cyber attack or displayed on websites such leakages will not have
may lead us to incur that we host. We cannot a material adverse affect on
substantial costs to repair and do not screen all of our operating results.
damage or restore data, this content and may face
implement substantial litigation claims due to a New technologies may
organizational changes and perceived association with adversely affect our ability
training to prevent future this content. These types to remain competitive
similar attacks and lost of claims can be costly to
revenues and litigation costs defend, divert management The telecommunications
due to misused sensitive resources and attention, and industry is characterized
information, and cause may damage our reputation. by rapid and significant
substantial reputational changes in technology.
damage. We take preventive A revenue leakage might We may face increasing
and remedial measures, occur due to internal competition due to
including enhanced weaknesses or external technologies currently under
cooperation with the police, factors and if this happened development or which
particularly in areas prone
Additional
may be developed in the through which we also or suffer launch delays

future. Future development provide content to our or failures. The loss or
or application of new or telecommunications reduced performance of our
alternative technologies, subscribers. We do not yet satellites, whether caused
services or standards could have substantial experience by equipment failure or
require significant changes as a content provider its license being revoked,
to our business model, therefore we cannot assure may adversely affect our
the development of new you that we will be able financial condition, results
products, the provision to effectively manage the of operations and ability to
of additional services and growth of this business. provide certain services
substantial new investments
by us. New products and We cannot assure you that Our Telkom-1 and
services may be expensive our technologies will not Telkom-2 satellites have
to develop and may result become obsolete, or be a limited operational life,
in the introduction of subjected to competition currently estimated to
additional competitors from new technologies in end approximately in 2015
into the marketplace. We the future, or that we will and 2020, respectively. A
cannot accurately predict be able to acquire new number of factors affect
how emerging and future technologies necessary the operational lives of
technological changes will to compete in changed satellites, including the
affect our operations or circumstances on quality of their construction,
the competitiveness of our commercially acceptable the durability of their
services. Furthermore, we terms. Our failure to react to systems, subsystems and
cannot guarantee that we rapid technological changes component parts, on-board
will be able to effectively could adversely affect our fuel reserves, accuracy
integrate new technologies business, financial condition, of their launch into orbit,
into our existing business results of operations and exposure to micrometeorite
model. prospects. storms, or other natural
events in space, collision
As part of our continuing Our satellites have limited with orbital debris, or the
development of our TIMES operational life they may manner in which the satellite
business, we continue to be damaged or destroyed is monitored and operated.
seek to develop businesses during in-orbit operation We currently use satellite
transponder capacity on fully insured the cost of eastern parts of Indonesia

our satellites in connection the satellite, the loss of which currently rely largely
with many aspects of our the Telkom-3 satellite on satellite coverage
business, including direct will require us to lease for telecommunications
leasing of such capacity and transponder capacity from services, and could
routing for our international a third-party provider to adversely affect our
long-distance and cellular fulfill our commitments business, financial condition
services. to our satellite operations and results of operations.
customers, with likely lower
Moreover, International margins than we would 2. Financial Risks
Telecommunication Union have received from the use We are exposed to interest
(“ITU”) regulations specify of Telkom-3 had it been rate risk
that a designated satellite successfully launched. We
slot has been allocated are currently in the initial Our debt includes bank
for Indonesia, and the phases for the procurement borrowings to finance
Government has the right of a replacement satellite, our operations. Where
to determine which party the Telkom-3S, which appropriate, we seek to
is licensed to use such is currently planned for minimize our interest
slot. While we currently launch in 2016. Although rate risk exposure by
hold a license to use the the Telkom-1 satellite may entering into interest rate
designated satellite slot, still be operational for swap contracts to swap
in the event our Telkom-1 several years after the end floating interest rates for
and Telkom-2 satellites of its currently estimated fixed interest rates over
experience technical operational lifespan in the duration of certain
problems or failure, the 2015, if there is any delay of borrowings. However,
Government may determine in the development and our hedging policy may
that we have failed to launch of the Telkom-3S, not adequately cover our
optimize the existing or if the operational life of exposure to interest rate
slot under our license, the Telkom-1 satellite ends fluctuations and this may
which may result in the before the Telkom-3S is result in a large interest
Government withdrawing successfully launched, or expense and an adverse
our license. We cannot damage or failure renders effect on our business,
assure you that we will be our existing satellites financial condition and
able to maintain use of the unfit for use, we would results of operations.
designated satellite slot in a need to lease additional
manner deemed satisfactory transponder capacity from 2013 was a challenging year
by the Government. a third party, which would for Indonesia's economy
likely increase our costs due to increased pressure
In anticipation of the of operations. Failure to on macro economy stability.
growth in demand for lease adequate satellite Responding to these
satellite services and to capacity from a third-party challenges, Bank Indonesia
support our business provider may also result has adopted a tight
strategy with regard to in service interruptions monetary policy by raising
providing TIME services, and/or a cessation of our its benchmark BI Rate by
we signed a contract in satellite operations. The 175 basis points in order
2009 for the procurement termination of our satellite to mitigate inflationary
of the Telkom-3 Satellite business could increase pressures as well as to
System. However, due to expenses associated with stimulate corrections to
a launch failure in August our provision of other the current account deficit
2012, the Telkom-3 satellite telecommunications towards a more healthy and
ended up in an unusable services, particularly in the sustainable balance.
orbit. Although we had
Additional
The trend in the increase Overall, our financial risk capital investment. For the
of BI Rate was followed by management program years ended
increases in the JIBOR and aims to minimize losses December 31, 2011, 2012
Bank Indonesia Certificate on the financial assets and and 2013, our actual
(“SBI”) interest rates. In spite financial liabilities arising consolidated capital
of the increasing trends of from fluctuation of foreign expenditures totaled
JIBOR and SBI interest rates currency exchange rates. Rp14,603 billion, Rp17,272
during 2013, the impact on We have a written policy billion and Rp24,898
the Company's liabilities of for foreign currency risk billion (US$3,030 million),
loan interest payment is still management, which mainly respectively. Our ability to
manageable and within the covers time deposits fund capital expenditures
Company's work plan and placements and hedging in the future will depend
budget going forward, with to cover foreign currency on our future operating
the ongoing uncertainties risk exposure for periods performance, which is
in the global economy as ranging from three up to subject to prevailing
well as the potential of high twelve months. economic conditions,
inflation, and even though levels of interest rates and
Indonesia's economic The exchange rate financial, business and other
fundamentals remain strong, of Indonesian Rupiah factors, many of which
there is no assurance that weakened relative to the are beyond our control,
the benchmark BI Rate will US Dollar in 2013, and in and upon our ability to
decline or continue stable the future, we can give obtain additional external
no assurance that we financing. We cannot
We may not be able to will be able to manage assure you that additional
successfully manage our our exchange rate risk financing will be available
foreign currency exchange successfully or that our to us on commercially
risk business, financial condition acceptable terms, or at all.
or results of operations will In addition, we can only
Changes in exchange rates not be adversely affected by incur additional financing in
have affected and may our exposure to exchange compliance with the terms
continue to affect our rate risk. of our debt agreements.
financial condition and Accordingly, we cannot
results of operations. Most We may be unable assure you that we will have
of our debt obligations are to fund the capital sufficient capital resources
denominated in Indonesian expenditures needed for to improve or expand
Rupiah and a majority of us to remain competitive our telecommunications
our capital expenditures are in the telecommunications infrastructure technology
denominated in US Dollars. industry in Indonesia or update our other
Most of our revenues are technology to the
denominated in Indonesian The delivery of extent necessary to
Rupiah and a portion telecommunications remain competitive
is denominated in US services is capital intensive. in the Indonesian
Dollars (for example from In order to be competitive, telecommunications market.
international services). We we must continually expand, Our failure to do so could
may also incur additional modernize and update have a material adverse
long-term indebtedness in our telecommunications effect on our business,
currencies other than the infrastructure technology, financial condition, results of
Indonesian Rupiah, including which involves substantial operations and prospects.
the US Dollars, to finance
further capital expenditures.
3. Legal and Compliance Risks which will be subject to the Forward-looking statements
If we are found liable discretion of the District may not be accurate
for price fixing by the Court, which could have
Indonesian Anti-Monopoly an adverse effect on our This Annual Report
Committee and for class business, reputation and incorporates forward-
action allegations, we may profitability. looking statements that
be subject to substantial include announcements
liability which could lead to Class action lawsuits were regarding our current
a decrease in our revenue filed against Telkomsel goals and projections
and affect our business, and Indosat during 2007 of our operational
reputation and profitability and 2008 in the District performance and future
Court of Bekasi, the Central business prospects. The
On June 17, 2008, the Jakarta District Court and words “believe”, “expect”,
Indonesian Supervising the Tangerang District “anticipate”, “estimate”,
Committee for Business Court, relating to Temasek “project” and similar words
Competition ("KPPU") Holdings (Private) Limited’s identify forward-looking
determined that our prior cross ownership of statements. In addition,
Company, Telkomsel, PT shares in Telkomsel and all statements, other than
XL Axiata Tbk. (“XL”), Indosat, alleging price fixing statements that contain
PT Bakrie Telecom Tbk. of telecommunications historical facts, are forward-
(“Bakrie Telecom”), PT services. The plaintiffs looking statements.
Mobile-8 Telecom Tbk. withdrew the lawsuit filed While we believe that the
(“Mobile-8”) and PT Smart with the District Court expectations contained
Telecom (“Smart Telecom of Bekasi. On January 27, in these statements are
now Smartfren had 2010, the court dismissed reasonable, we cannot
jointly breached Article the class action filed with give an assurance that
5 of Law No.5/1999. We the Central Jakarta District they will be realized.
and Telkomsel appealed Court on the basis that the These forward-looking
the KPPU’s ruling to the plaintiffs did not establish statements are subjected
Bandung District Court and their legal standing and that to a number of risks and
the South Jakarta District two members of the plaintiff uncertainties, including
Court, respectively. On April class did not qualify as class changes in the economic,
12, 2011, the Supreme Court representatives. On May 24, social and political situation
ordered a consolidation of 2010, the court dismissed in Indonesia and other
the appeals and appointed the class action filed with risks described in "Risk
the Central Jakarta District the Tangerang District Factors". All forward-looking
Court to handle the appeals. Court on the basis that the statements, written or
Neither we nor Telkomsel plaintiffs failed to establish verbal, made by us or by
has received any notification their legal standing as class persons on behalf of us are
from the court with respect representatives. deemed to be subject to
to the resolution of this those risks.
case. See Item 8 on Form There can be no assurance
20F “Financial Information that other subscribers, 4. Regulation Risks
– Consolidated Statements people, or partners will We operate in a legal and
and Other Financial not file similar cases in the regulatory environment that
Information–Material future. If a District Court in is undergoing significant
Litigation”. If the District any new class action suit, change. These changes
Court issues a verdict issues a verdict in favor of may result in increased
against our Company and/ such plaintiff, it could have competition, which may
or Telkomsel, we could be an adverse effect on our result in reduced margins
subjected to the payment business, reputation and and operating revenue,
of a fine, the amount of profitability. among other things. These
Additional
changes may also directly with us in providing PER/M.KOMINFO/01/2009

reduce our margins or telecommunications resulted in a substantial
reduce the costs of our services. Furthermore, it reduction in our revenues
competitors. These adverse is impossible to anticipate from these services. Although
changes resulting from the regulatory policies these services may be
regulation may have a that will be applied to new resumed from August 6, 2013
material adverse effect technologies. under MoCI Regulation No.21
on us. year of 2013 dated July 26,
We derive substantial 2013, regarding the Operation
Reformation in Indonesian revenue from of Content Provider Services
telecommunications interconnection services on Mobile Cellular Network
regulation initiated by the because we have the largest and Local Fixed Wireless
Government in 1999 have, to network in Indonesia and Network with Limited
a certain extent, resulted in our competitors must pay Mobility, which replaced
the industry’s liberalization, tariffs to connect to our MoCI Regulation No.1/
including removal of barriers network. As regulated by PER/M.KOMINFO/01/2009
to entry and the promotion the MoCI, interconnection and Telkomsel resumed
of competition. However, in rates have decreased in these services in August 6,
recent years, the volume and recent years. The current 2013, pursuant to the new
complexity of regulatory interconnection rates, decree, premium SMS service
changes has created an effective in 2011, reduced providers are required to
environment of considerable rates by an average of meet stricter requirements
regulatory uncertainty. In 1.5% to 3.0% compared that are more difficult to
addition, as the legal and to the previous rates comply with. Accordingly we
regulatory environment effective in 2008. See Legal do not expect revenues from
of the Indonesian Basis and Regulation – premium SMS services to
telecommunications Interconnection. return to levels seen prior to
sector continue to change, October 2011.
competitors, potentially with The termination of
greater resources than us, Telkomsel’s premium SMS In the future, the Government
may enter the Indonesian services previously from may announce or implement
telecommunications October 2011 as a result other regulatory changes
sector and compete of MoCI Regulation No.1/ which may adversely affect
our business or our existing distance service using code. We were required to
licenses. We cannot assure the “009” access code. open DLD access codes
you that we will be able There is a possibility that in all remaining areas on
to compete successfully other operators will be September 27, 2011, by
with other domestic and granted IDD licenses in which date our network was
foreign telecommunications the future. The operations ready to be opened up to
operators, that regulatory of incumbents and the the three-digit DLD access
changes will not entrance of new operators codes in all coded areas
disproportionately reduce into the international long- throughout Indonesia.
our competitors’ costs distance market, including
or disproportionately the VoIP services provided However, we believe that the
reduce our revenues, by such operators, continue cost for operators who have
or that regulatory to pose a significant not upgraded their network
changes, amendments or competitive threat to us. infrastructure to open their
interpretations of current or We cannot assure you that networks to the three-digit
future laws and regulations such adverse effects will access codes to do so is
promulgated by the not continue or that such significant. To date, neither
Government will not have a increased competition of the OLOs have made a
material adverse effect on will not continue to request to us to connect
our business and operating erode our market share their networks to enable
results. or adversely affect our their DLD access codes to
fixed telecommunications be accessible, other than
The entry of services operating margins with respect to Balikpapan,
additional Indonesian and results of operations. and as such, we believe
telecommunications that except with respect
operators as providers of We face risks related to to Balikpapan, none of the
international direct dialing the opening of new long DLD access codes for any
services could adversely distance access codes of the licensed operators
affect our international are usable by customers of
telecommunications In an attempt to other operators. However,
services operating margins, liberalize DLD services, if they do so in the future,
market share and results of the Government issued the implementation of any
operations regulations assigning each new DLD access codes
provider of DLD services can potentially increase
We obtained a license and a three-digit access code competition by offering our
entered the international to be dialed by customers subscribers more options
long-distance service making DLD calls. In 2005, for DLD services. In addition,
market in 2004, and the MoCI announced the opening of new DLD
acquired a significant that three-digit access access codes is expected
market share for IDD codes for DLD calls will to result in increased
services by the end of 2006. be implemented gradually competition and less
Indosat, one of our primary within five years and that cooperation among industry
competitors, entered this it would assign us the incumbents, which may
market prior to us and “017” DLD access code for result in reduced margins
continues to maintain a five major cities, including and revenues, among other
substantial market share Jakarta, and allow us to things, all of which may have
for IDD services. Bakrie progressively extend it a material adverse effect
Telecom was awarded an to all other area codes. on us.
IDD license in 2009 to Indosat was assigned
provide international long “011” as its DLD access
Additional
New regulations for the cellular (Telkomsel) towers While the number of our
configuration of BTS towers and our fixed wireless fixed wireline subscribers
may delay the set up of new (Telkom Flexi) towers may increased by 4.0% at the
BTS towers or changes in also disadvantage us by end of 2012 and by 4.5% at
the placement of existing requiring that we allow the end of 2013, revenues
towers, and may erode our competitors to expand from our wireline voice
our leadership position by quickly, particularly in urban services decreased by 8.2%
requiring us to share our areas where new space for in 2012 and by 8.3% in 2013.
towers with our competitors additional towers may be The percentage of revenues
difficult to obtain. derived from our wireline
In 2008 and 2009, the voice services out of our
Government issued Effective 2011, local total revenues continued to
regulations relating to the Governments are permitted decrease from 12.2% in 2012
construction, utilization to assess fees of up to 2.0% to 10.4% in 2013.
and sharing of BTS towers. of the tax assessed value
Pursuant to the regulations, of towers. Although we do We have been taking
the construction of BTS not expect the amount of various measures in
towers requires permits these fees to be material order to stabilize our
from the local government. in 2013, there can be no revenues from wireline
The local government has assurance that they will not voice services. However,
a right to determine the be substantial in the future. we cannot assure you
placement of the towers, the that we will be successful
location in which the towers 5. Competition Risks in mitigating the adverse
can be constructed, and also Related to Our Fixed impact of the substitution
to determine a license fees Telecommunication Business of mobile voice services
to build tower infrastructure. We may further lose wireline and other alternative
These regulations also telephone subscribers and means of communication
obligate us to allow revenues derived from for wireline voice services
other telecommunication our wireline voice services or in reducing the rate of
operators to lease may continue to decline, decline in our revenues
space and utilize our which may materially generated from wireline
telecommunications towers adversely affect our results voice services. Migration
without any discrimination. of operations, financial from wireline voice services
condition and prospects to mobile services and
These regulations may other alternative means
adversely affect in the Revenues derived from of communication may
allocation, development our wireline voice services further intensify in the
or expansion plan of our continued to decline future, which may affect the
new BTS towers as setting during the past several financial performance of
up of our new towers will years mainly due to the our wireline voice services
become more complicated. increasing popularity of and thus materially and
They may also adversely mobile voice services and adversely affect our results
affect our existing BTS other alternative means of operations, financial
towers if local governments of communication, such condition and prospects as
required any changes in the as VoIP. Tariffs for mobile a whole.
placement of the existing services have declined
towers. in recent years which Our fixed wireless business
has further accelerated is subject to intense
The requirement that substitution of mobile for competition
we share space on our wireline voice services.
Our fixed wireless telephone of intense competition in increased with the

business faces competition our fixed wireless business Blackberry’s popularity. The
from an increasing number and the limited capacity increasing use of mobile
of operators, including Bakrie of bandwidth. However, broadband services also
Telecom and Indosat, as well we cannot assure you adversely affects our market
as mobile cellular services, that we will be successful share and revenues from
SMS, VoIP services and in mitigating the adverse our fixed data and internet
e-mail. impact. Competition may services.
further intensify in the
Competition in the cellular future, which may affect the We have been taking
and fixed wireless markets financial performance of various measures in order
has remained intense, with our fixed wireless services to mitigate the impact
each operator launching and thus materially and of intense competition
increasingly attractive and adversely affect our results of in our data and internet
creative marketing programs. operations, financial condition businesses. However, we
The lower average tariffs due and prospects as a whole. cannot assure you that
to intense competition in the we will be successful in
cellular market has in part Our data and internet mitigating such adverse
lead to declining ARPU for services are facing increasing impact. Competition may
Telkom Flexi, with blended competition, and we may further intensify in the
monthly prepaid and experience declining margins future, which may affect the
postpaid ARPU decreasing from such services as such financial performance of our
from approximately Rp9,500 competition intensifies data and internet services
in 2011, Rp8,700 in 2012, and and thus materially and
Rp8,400 in 2013. In addition, Our data and internet adversely affect our results
while fixed wireless tariffs services are facing increase of operations, financial
were previously generally competition from other data condition and prospects as
lower than GSM mobile and internet operators as well a whole.
cellular tariffs, in part due as mobile operators.
to regulatory changes in 6. Competition Risks Related
December 2010 in how right- Wireless broadband access to Our Cellular Business
of-use fees are calculated, operators that received (Telkomsel)
tariff differences between licenses in 2009 for Competition from existing
fixed wireless services and Wi-Max technology began service providers and
GSM mobile cellular services to establish their businesses new market entrants may
are now generally negligible. in the fourth quarter of 2010 adversely affect our cellular
As a result, our fixed wireless (for instance First Media) and services business
revenue tend to decline, in 2012 (Berca). In 2013, the
from Rp1,342 billion as of regulator has permitted the The Indonesian cellular
December 31, 2011 to Rp1,225 Wi-Max operators to deploy services business is highly
billion as of December 31, the long term evolution competitive. Competition
2012 and Rp1,051 billion as of (“LTE”) technology. This will among cellular services
December 31, 2013. adversely affect our market providers in Indonesia is
share and revenues from our based on various factors,
We have been taking Speedy broadband service. including pricing, network
various measures in order The number of broadband quality and coverage,
to mitigate the impact mobile subscribers have the range of services,
Additional
features offered and second largest operator from current big players,
customer service. Our while also acquiring suitability of business model,
cellular services business, additional frequency the need to acquire new
operated through our allocations to facilitate expertises, and also risks
majority-owned subsidiary, the roadmap to LTE related to the online media
Telkomsel, competes (4G) technology. Further (copy rights, consumer
primarily against Indosat operator consolidation is protection, confidentiality of
and XL. Several other likely in order to ensure customer data).
smaller GSM and CDMA that each operator can
operators also provide remain competitive, Focusing on international
cellular services in Indonesia, reduce operational costs, expansion is one of
including PT Hutchison and also to “rebalance” our strategic business
CP Telecommunications the broadband mobile intiatives. In particular,
(“Hutchison”), PT Natrindo frequency spectrum that we already expansion in
Telepon Seluler (“Natrindo” require wider frequency seven countries, namely
or “AXIS”), Smart Telecom bandwidth. The MoCI Hong Kong-Macau, Timor
and Bakrie Telecom. In also supports operator Leste, Australia, Myanmar,
addition to current cellular consolidation, as it has been Malaysia, Taiwan, and
service providers, the MoCI reluctant in recent years United States of America
may license additional to issue new licenses for through our subsidiary, Telin.
cellular service providers cellular players. Expanding our operations
in the future, and such new internationally exposes us to
entrants may compete with While operator a number of risks associated
us. consolidation may lead to with operating in new
improved conditions in the jurisdictions for example,
In March 2010, Smart cellular telecommunication our international operations
Telecom and Mobile-8 industry, it also present could be adversely affected
announced the signing of challenges for Telkomsel by political, or social
a cooperation agreement in maintaining its market instability and unrest, by
to use the same logo and position. regulatory changes, such
brand under the brand name as an increase in taxes
"smartfren". On January 18, 7. Risks Related to applicable to our operations,
2011, Mobile-8 acquired a Development of New macroeconomic instability,
significant number of shares Businesses limitations on or controls
in Smart Telecom, and on on the foreign exchange
April 12, 2011 PT Mobile-8 The Company believes trade, competition from
Telecom Tbk. changed that efforts to develop new local operators, difference
its name to PT Smartfren businesses other than the in consumer preferences
Telecom Tbk. In subsequent telecommunication business and a lack of expertise in
developments, XL has as well as international the local markets in which
plans for the acquisition expansion are necessary to we will be operation. Any
of Natrindo (Axis). On ensure continuing business of these factors could
September 29, 2013, XL- growth. This is undertaken cause our expected returns
Axiata has signed a CSPA through the activities of from our expansion to be
with Axis for the acquisition our subsidiaries, Metra and limited and could have a
of Axis’ shareholders. Telin. Risks related to new material and adverse effect
The strategic acquisition business development on our business, results of
will position XL as the include: competition operations and financial
condition.
Network Infrastructure
In 2013, we
continued to develop
infrastructure through
IDN program. The IDN
program demonstrates
our commitment to
ceaselessly build and
improve the quality,
Rizkan Chandra
Director of Network efficiency and cost
IT & Solution
structure of the
infrastructure. In line
Network management with our transformation
In The Master Plan and infrastructure IDN to become TIMES
network, we aim to do modernization
of legacy networks into broadband provider, we are
infractructure network
focusing our efforts
on the provision of
we had 8,196,055 homepass with broadband
high-speed broadband
access
57.1% access via optical fiber
networks and Wi-Fi
(“id-Access”), IP-based
and optical backbone
Telkomsel’s digital network was supported by
69,864 BTS
28.7% network (“id-Ring “)
and integrated NGN in
the provision of various
services (“id-Con”).
Development of our network infrastructure to offer a more efficient and cost-competitive which is part of the
Government’s Master Plan for the Acceleration and Expansion of Indonesia's Economic Development (“MP3EI”)
in line with our transformation into a TIMES provider under our Indonesia Digital Network ("IDN") program. In
order to developing and improving our network into high quality, efficient and cost competitive infrastructure to
deliver our TIMES services, we have been developing and improving our network infrastructure which intended
to be a jointly developed network used by our various units in the Telkom Group that we called Telkom One
network.
Additional
Our IDN program involves the following three program developments:

1. id-Convergence (“id-Con”): convergence of the node service network infrastructure into a multi-service and
multi-screen integrated NGN.
2. id-Ring: development of our transport network infrastructure into an IP-based and optical backbone
network.
3. id-Access: development of our customer access network infrastructure into a high speed broadband access
through fiber optic and Wi-Fi networks.
A. Fixed Line Network and Transmission
1. Fixed Wireline Network

As of December 31, 2013, we managed 9.4 million fixed wireline connections. Our network and
infrastructure IDN master plan aims to modernize our legacy network to broadband access infrastructure
network.
As and for the year Ended December 31,

Operating Statistics
2013 2012 2011 2010 2009
Exchange capacity 13,918,369 13,908,003 12,180,214 11,237,229 11,094,063
Installed lines 10,650,652 11,109,156 11,005,208 10,510,048 10,013,565
Lines in service(1) 9,350,806 9,034,010 8,688,526 8,302,818 8,376,793
Subscriber lines 9,080,236 8,672,332 8,323,175 7,980,337 8,038,294
Public telephones 270,570 273,929 278,505 322,481 338,499
Leased lines in service(2) 2,864 3,342 3,662 3,988 4,273
Fixed wireline subscriber pulse production 5,773 6,770 8,054 9,403 54,186 (4)
(millions minutes)(3)
(1) Lines in service are subscriber lines and public telephone lines, including the lines in service that we operate under revenue-sharing arrangements.
(2) Excludes leased lines for our network and multimedia businesses.
(3) Consists of pulses generated by local and domestic long-distance calls, excluding calls from public pay phones and cellular phones.
(4) In millions of pulse for year 2009.
2. Fixed Wireless Network

Our infrastructure consists of mobile switching centers (“MSC”) that are connected to every other
trunk exchange. Each MSC is connected to a base station sub system (“BSS”), which consists of a base
station controller (“BSC”) and a base transceiver station (“BTS”). These, in turn, connect the customers’
handheld devices and fixed wireless terminals to our fixed wireless network. The number of fixed wireless
connections in service was 6.8 million as of December 31 2013.
3. Transmission Network
Throughout 2013, we continued to primarily focus on the development of our broadband network, which
serves as the backbone for our network infrastructure as a whole. Our backbone telecommunications
network consists of transmission networks, remote switching facilities and core routers, which connect
a number of access nodes. The transmission links between nodes and switching facilities comprise a
terrestrial transmission network, in particular fiber optic, microwave and submarine cable networks, as
well as satellite transmission networks and other transmission technologies.
Capacity (number of Transmission medium circuits)

Transmission Network
E1 STM-1 STM-4 STM-16 STM-64 STM-256
As of December 31,
2012 131,546 720 92 55 260 3
2013 131,303 736 100 58 337 3
Note: The backbone transmission unit uses E1, STM1 (equivalent to 63 E1), STM4 (equivalent to 4 STM1), STM16 (equivalent to 4 STM4), STM64
(equivalent to 4 STM16), and STM256 (equivalent to 4 STM64). STM or Synchronous Transfer Mode is the unit typically used in backbone
transmission networks. Facilitating broadband services requires high capacity transmission networks using nxSTM-1 units. E1 units are used
to support legacy services.
We operate the Telkom-1 and Telkom-2 satellites as well as 205 earth stations, including one satellite
master control station. The Telkom-1 satellite has 36 transponders, including 12 extended C-band
transponders and 24 standard C-band transponders, while the Telkom-2 satellite has 24 standard C-band
transponders.
the 2.1 GHz frequency.

In addition to our Telkom-1 and satellite, the Telkom-3S, which
Telkom-2 satellites, we also is currently planned for launch As of December 31, 2013,
lease transponder capacity in 2016. Telkomsel’s digital network
for 30 TPE (transponder was supported by 69,864
equivalent, @36 Mhz), B. Cellular Network BTS with an overall network
comprising 9 TPE from the Our cellular services, which are capacity capable of facilitating
JSAT-5A (132 BT) satellite, operated by our subsidiary, the communication needs of
10 TPE from the Etuelsat Telkomsel, have the most 131.5 million customers.
172A (172 BT) satellite, 8 TPE extensive network coverage
from the Chinasat-10 (110 BT) of any cellular operators in C. Data and Internet
satellite, and 3 TPE from the Indonesia. Telkomsel currently Network
Intelsat-8 (169 BT) satellite. operates on the GSM/ To ensure a high level of
DCS, GPRS, EDGE and 3.5G reliability, we have built
The Telkom-3 satellite, networks. The GSM/DCS hierarchical and dual
launched in August 2012, failed network consists of 7.5 MHz homing IP/MPLS-based
to reach its orbit, resulting in of bandwidth on the 900 internet and data networks.
the Telkom-3 satellite being MHz frequency and 22.5 MHz Our IP backbone network
positioned in an unusable of bandwidth on the 1,800 now capable of serving
orbit. We had insurance MHz frequency. Telkomsel’s all of Indonesia and as of
coverage for the procurement 3G network uses 10 MHz of December 31, 2013 covered
costs of Telkom-3 satellite. We bandwidth on the 2.1 GHz of PoP locations with primary
will lease additional satellite frequency. Telkomsel tendered and secondary PoP which
transponder capacity from for and obtained a further consisted of 22 terra router
third parties, if requiredto fulfill 5 Mhz of bandwidth on the nodes, 6 core router nodes
internal operational needs and 2.1 GHz frequency in 2013, and 128 PE router nodes.
to accomodate the needs of which it began to use from
customers. We are currently October 2013, bringing its We also operate an ethernet
in the initial phases for the total bandwidth allocation on carrier metro service as an
procurement of a replacement its 3G network to 15 MHz on aggregator for broadband
Additional
access traffic connecting to

IP backbone. As of December
31, 2013, 813 ethernet metro
nodes were in use to support
our 163.9 Gbps broadband
access services.
We provide fixed line-based

broadband internet access
using ADSL technology
under the brand “Speedy”.
As of December 31, 2013, we
had capacity for 8.2 million
homepass and were serving
3 million Speedy customers,
an increase of 28.7%
compared to 2.3 million
subscribers registered on
December 31, 2012. D. International Networks diversify our services and
We operate international capture business opportunities
Our wireless broadband gateways in Batam, Jakarta, in South Asia, the Middle East
network infrastructure consists and Surabaya to route and Europe.
of wireless access gateways outgoing and incoming calls
("WAG") that are connected on our IDD service (“007”). Furthermore, we have
to wireless access connections Our international network entered into international
("WAC"), which are in turn is supported by submarine telecommunications service
connected to our access communications cable agreements with a number
points. Using a variety of systems (“SCCS”) including of overseas operators
wireless broadband terminals the Dumai-Malaka Cable to facilitate international
such as laptop computers System, and the Thailand- call interconnections.
and other handheld personal Indonesia-Singapore (“TIS”) Moreover, since we do not
devices, end users link to system, as well as by have agreements with
these access points to use indefeasible rights of use, telecommunications operators
our broadband Wi-Fi services. and satellite capacity. To in all our IDD destinations, we
As of December, 2013, the consolidate our international have signed agreements with
number of our wireless network and expand domestic SingTel, Telekom Malaysia,
broadband users had reached broadband services, our Verizon, Belgacom, NTT,
75,250 access point. subsidiary, Telin, entered into TIS, France Telecom and
the Asia America Gateway other telecommunications
Our subsidiary, Telkomsel, cable consortium in April operators under which
also provides mobile cellular 2007 to develop the Batam- such operators act as hubs
broadband service under Singapore Cable System and route international
the trade name “Flash”. As which connects Batam with calls to certain parts of the
of December 31, 2013, Flash Singapore. Through Telin, world. As of December 31,
had 17.3 million subscribers, a we plan in the long-term 2013, we had agreements
56.5% increase compared to to enhance international with 79 international
11 million subscribers telecommunication access to telecommunication service
registered on December 31, regions in eastern Indonesia, operators in 26 countries.
2012.
We have focused on entering optical backbone networks mechanism, broadband

into more international (“id-Ring”) and access construction using
telecommunications (iii) an integrated NGN for the the MSAN platform, FTTH
service agreements with provision of multiple services construction project, IMS
other telecommunication (“id-Con”). construction project, and the
operators to provide direct implementation of the Telkom
interconnections services Among the development cache system.
in the top 20 most popular projects of our fixed wireline
calling destinations for IDD network during 2013 are In order to further strengthen
outgoing traffic. In addition the capacity expansion of our TIMES services, we plan to:
to connect with the 20 top our backbone networks 1. Continue to improve the
countries for IDD outgoing comprising the Ring-1B capability of our networks
calls, we are also connected (Medan - Banda Aceh) to improve our enterprise
to several telecommunications project, the Java-Sumatera- broadband and broadband
operators in various other Kalimantan ("Jasuka") anywhere services in
countries. project, the Java Backbone Indonesia.
(Jakarta - Surabaya) project, 2. Continue to improve the
To support the international the Palapa Ring mataram - capability of the full-IP
services both voice and data, Kupang project, the Tarakan data transport network
Telin already operates points Sangata Cable System through the following
of presence ("POP") in various ("TSCS") project and the programs: increasing
parts of the world, among Sumatera Bangka Cable domestic and international
others in Asia (Singapore, System ("SBCS") project, the internet bandwidth,
Hong Kong, Malaysia, Japan, regional network improvement expanding the Terra IP
South Korea and East Timor), program through the backbone, expanding IP
Europe (United Kingdom , Dense Wavelength Division over lambda with 10 Gbps,
Germany and Netherland) and Multiplexing ("DWDM") 40 Gbps and eventually
the USA (Los Angeles, San project in Regional Jakarta, 100 Gbps per lambda,
Jose and New York). Java and Denpasar and facilitating convergence
the Kalimantan and and realizing synergies
NETWORK DEVELOPMENT Sulawesi SKSO project, the among networks in Telkom
construction of new backbone Group, continuing the
A. Fixed Line Network route and network through development of Metro
Development the Sulawesi Maluku Papua Ethernet which function as
In 2013, we continued Cable System ("SMPCS") a single metro transport
to enhance our network project, 3rd route Jakarta- network to provide IP
infrastructure and develop our Batam-Singapore network, and multi-play-based
IDN. Our IDN plans represent and the system upgrade to services, continuing the
our commitment to continue increase the capacity of the development of FTTH, and
developing and improving Surabaya-Ujung Pandang/ continuing to replace our
the quality, efficiency and Makasar-Banjarmasin ("SUB") existing copper cables with
cost-structure of our network cable system. Other important fiber optic cables through
infrastructure. In line with our projects are the improvement the TITO mechanism.
transformation into a TIMES in network reliability through 3. Expand the capacity of
provider, we are focused the deployment of new IMS-based smart core,
on delivering (i) high speed FO cables as alternative install and implement of
broadband access through routes, broadband new services, continue to
a fiber optic network and access construction and implement an integrated
through Wi-Fi (which we term modernization with the customer profile database,
“id-Access”), (ii) IP-based trade-in/trade-out (“TITO”) and optimize our service
Additional
delivery platform as a by 1,124,080 homepass and We expanded our metro

service brokerage and fiber to the home-based ethernet network by setting
orchestration. broadband access by 1,856,119 up and upgrading
4. Expand broadband homepass. As of December 813 nodes which enables us to
coverage to enterprise 31, 2013, we had 8,196,055 provide broadband services
and residential customers homepass with broadband throughout Indonesia. The
through a series of access. We also expanded metro ethernet network is also
programs, including the capacity and coverage used as the main link for the
managed enterprise of our metro ethernet and IP DSLAM, MSAN for Speedy
services, managed smart expanded the coverage and broadband service, softswitch,
CPE, home automation, capacity of IP Core through IP VPN and GPON broadband,
surveillance, and home the implementation of whether for mobile backhaul,
interconnect. 10 Gbps and 40 Gbps lambda corporate business solutions
IP-based network services and or triple play services. In 2013,
For more details of our other the implementation of terra we added 5,242 node B BTSs,
major commitments and router. In 2013, we added an resulting in a total of 9,559
agreements, see Note 41 to additional 6 terra router nodes nodes B BTSs.
our Consolidated Financial bringing the total number of
Statements. terra router nodes that we As of December 31, 2013, we
operate to 28 as of had expanded our internet
B. Fixed Wireless Network December 31, 2013, providing gateway capacity to an
Development nation-wide coverage in installed capacity of 292 Gbps.
In 2013, we optimized existing Indonesia. In order to ensure adequate
BTSs for our fixed wireless internet gateway capacity in
network, but did otherwise As part of our IDN program, anticipation of the expected
further develop our fixed we improved our IP Core rapid growth in fixed and
wireless network. As of network used which supports mobile broadband traffic. In
December 31, 2013 we had our TIMES businesses and 2013, we also cooperated with
5,715 BTSs in our fixed wireless integrated our NGN core Akamai, Google and Yahoo to
network. network between with our operate a content distribution
fixed wireline and fixed network (“CDN”) with a
C. Cellular Network Development wireless businesses. Our IP capacity of 261 Gbps.
GSM-based cellular services Core was developed through
operated by our subsidiary, the implementation of a Throughout 2013, we
Telkomsel, now cover all cities single platform terra-byte continued to expand the
and regencies in Indonesia. In router with fully redundant coverage of our Indonesia
2013, Telkomsel deployed an network architecture. As of Wi-Fi services by installing
additional 15,567 BTS. December 31, 2013, our IP core additional access points,
network consisted of 6 core through our own regular
D. Data Network Development router nodes, 128 PE (primary deployment program as well
In 2013, we continued to edge) router nodes, 721 10GB as through the implementation
improve the quality of our ethernet ports and 2,650 1GB of a variety of partnership
data network by increasing ethernet ports. schemes. A total of 75.250
our capacity and network access points were installed as
coverage. During the year, of December 31, 2013.
we increased our MSAN-
based broadband access
Human Capital
We have gradually In order to win the global competition, we continuously develops the
professionalism of our Human Capital through global certification and
sent our talents global talent programs. This is especially important in anticipation
of the coming ASEAN Economic Community (“AEC”) starting from
to GTP for global 2015. We realize that Human Capital plays a strategic position and
role towards achieving our vision as a world-class company with
exposure and global global standards. Therefore, we continue to develop our existing
Human Capital, while also enhancing industrial relations aspects with
experience so they employees.
are able to compete A. Human Capital Profile

We had a total of 25,011 employees as of December 31, 2013,
with professionals
consisting of 17,881 Telkom employees and 7,130 employees of our
from global scale subsidiaries. This figure represents a decrease 2.6% compared
to the position as of December 31, 2012, reflecting the continued
companies. implementation of our multi exit program initiated in 2002 which
aims to improve efficiency.
Additional
1. Employee Profile by Position Chart Employee Profile by Position
Telkom
Position Telkom Subsidiaries
Group
% 1.8
Position in 2013 34.2 15.9

Senior Management 135 306 441 1.8
Middle Management 2,711 1,276 3,987 15.9
Supervisors 9,936 2,095 12,031 48.1
Others 5,099 3,453 8,552 34.2
Total in 2013 17,881 7,130 25,011 100.0 Senior Management
Position in 2012 Middle Management

48.1
Senior Management 132 255 387 1.5
Supervisors
Middle Management 2,571 1,048 3,619 14.1
Others
Supervisors 9,991 1,774 11,765 45.8
Others 6,491 3,421 9,912 38.6
Total in 2012 19,185 6,498 25,683 100.0
2. Employee Profile by Educational Background Chart Employee Profile by Educational Background
Telkom
Level of Education Telkom Subsidiaries
Group
% 8.9
Level of Education in 2013 25.2
Pre University 5,632 665 6,297 25.2
Diploma Graduates 4,260 974 5,234 20.9
University Graduates 6,262 5,002 11,264 45.0
Post Graduates 1,727 489 2,216 8.9
Pre University
Total in 2013 17,881 7,130 25,011 100.0
20.9
45.0 Diploma Graduates
Level of Education in 2012
Pre University 6,349 515 6,864 26.7 University Graduates
Diploma Graduates 4,619 926 5,545 21.6
Post Graduates
University Graduates 6,506 4,634 11,140 43.4
Post Graduates 1,711 423 2,134 8.3
Total in 2012 19,185 6,498 25,683 100.0
3. Employee Profile by Age Chart Employee Profile by Age
Telkom
Age Group Telkom Subsidiaries %
Group
9.6
Age Group in 2013
<30 756 1,644 2,400 9.6
31 - 45 4,170 2,001 6,171 24.7 24.7

>45 12,955 3,485 16,440 65.7
Total in 2013 17,881 7,130 25,011 100.0
Age Group in 2012
<30 820 1,538 2,358 9.2 65.7 <30

31 - 45 4,654 4,429 9,083 35.4
31 - 45
>45 13,711 531 14,242 55.4
>45
Total in 2012 19,185 6,498 25,683 100.0
B. HC Management Our Telkom Group Human - develop staffing plan

We have completed the Capital Master Plan consists and employee career
formulation of a Human of the following information: development plan; and
Capital Master Plan in order - Projections of Telkom - measure the human capital
to optimize the potentials Group human capital productivity.
of human capital within the numbers, calculated on
Telkom Group. The Human the basis of the business The requirement for
Capital Master Plan has been portfolios for the next five human capital and related
prepared as a comprehensive years. infrastructure is addressed
and integrated formulation - Projections of the with emphasis on the synergy
with reference to our long- composition of our human and optimization of internal
term and annual strategic capital with reference to resources existing within the
plan, as well as the business job stream, education, age Telkom Group.
strategies of each companies and position.
within the Telkom Group. - A workforce plan that Our human capital
The formulation of the contains annual human management strategies
Human Capital Master Plan capital planning for each emphasized on the
is also based on an accurate company in the Telkom harmonization of the number
and measurable supply Group. and competencies of our
and demand analysis using workforce in line with our
relevant reference data, Formulating an integrated business portfolio that has
particularly on productivity Human Capital Master Plan increasingly focused on
ratios of a number of peer helps our Company to: TIMES. We are also striving
companies. - acuratelly project the to improve synergy and
human capital needs, in efficiency among companies
terms of both numbers within Telkom Group and will
and competencies; continue to and to inculcate
Additional
preferred corporate values. 1. HC Recruitment any vacant position will be

We pursue these objectives in HC recruitment is filled internally.
a five year workforce plan as undertaken by optimizing On the external
well as an annual staffing plan internal resources recruitment, we intend to
that together provide a more through synergies within improve the composition
accurate information base the Group aimed at of employees in terms
in support of our company’s promoting efficiency of age and education
growth. in recruitment costs level. Therefore we are
and employee turnover focusing our effort on
Our staffing plan is normally costs in each company, recruiting fresh graduates
finalized no later than the as well as attracting the with graduate and post-
fourth quarter of each best candidates with the graduate degree, majoring
year and is valid for the specified qualifications in fields that are in line
following year. The staffing needed. This synergy also with our business portfolio,
plan contains a variety automatically facilitates talents with excellent soft
of information including employees in developing skills and hard skills to
employees’ past, current their careers within Telkom become the future leaders
and future position; Group. Where possible, of the company.
position layer; job stream;
work location; number of
formations; monthly staffing
plans, including promotion,
mutation, employment status
(temporary/permanent) as
well as in and out mutations.
Our workforce plan is

formulated by identifying
staffing needs, with reference
to our Telkom Group Human
Capital Plan or Rolling Human
Capital Plan. Our workforce
plan focuses on increasing
both productivity and
efficiency by reference to
competitive benchmarks. We
expect to increase efficiency
by reducing the workforce
size, while maintaining
recruitment at approximately
20% of our retiring
employees.
Our workforce plan explains

our resource profile that is
calculated based on business
activities of each companies
within the Telkom Group, and
gives details about scope
of work, position, age and
educational backgrounds.
have been developed

and improved to
encourage fair and
transparent employees’
competency
assessment.
We have a directory
of competencies
specifying the
competencies needed
by our Company, which
is regularly updated
to keep pace with
business progresses,
including a number of
skills and knowledge
essential for our
business portfolio
transformation into
In 2013, the recruitment constantly updated TIMES.
was done three times every year to adjust to
through job fairs. the changing dynamics Our employee
The scope of the of our business. Its competency
implementation of implementation is development
synergies includes: also aligned with our emphasizes the
– Implementation of job business strategy, following aspects:
fairs / career days. which refers to our - Character
– Implementation of Corporate Strategic development based
joint selection stage I Scenario (“CSS”), on The Telkom Way,
(aptitude test). Master Plan for which refer to the
– Co-utilization of the Human Capital Philosophy to be
candidate database. (“MPHC”), Human The Best (Ihsan),
– Synergy initiatives Capital Development Principle to be
in other fields of Plan (“HCD Plan”), The Star (Solid,
recruitment. organizational Speed, Smart) and
transformation and our Practices to be the
During 2013, we hired 838 financial position. Winner (Imagine,
new employees. Focus, Action).
We use CBHRM - Competence
2. HC Competency approach to assess our development with
Development existing human capital global standard.
a. Competency Based competencies. This - Leadership
Human Resources CBHRM model consists development
Management of Core Competency based on Telkom
(“CBHRM”) (values), Generic Leadership
We have established Competency (Personal Architecture
competency Quality) and the referring to the
development strategies Specific Competency principles of Lead
as articulated in Human (Skill & Knowledge). All by Heart and
Capital Human Capital of these three models Manage by Head.
Master Plan, which is
Additional
In line with our prominent educational program is determined

business transformation institutions/external by the Company’s
focusing on TIMES, trainings. needs and those of
we strengthened employees with respect
our human capital To improve to gender equality and
competencies through collaboration between equal opportunity to all
education and our business units employees.
trainings to either and encourage cost
shift competencies or efficiency, we have We have also
develop competencies, promoted synergies on made other efforts
whether directly or program cooperation, in competencies
indirectly related to participant cooperation development
our business and and cooperation on including Knowledge
operational strategies. facilities. Management where
Training for shifting employees can
competencies aims Meanwhile, to groom exchange ideas
to develop employee our future leader, we and concepts and
competencies engage in leadership share information
in response to development training through articles made
telecommunication programs attended accessible to all of
system transformation by 897 employees, them.
from TDM based including program:
to IP based and - Basic Level In order to motivate
IMES competencies. Leadership employees to
Meanwhile, training (Emerging Leaders participate in
for developing Development our competency
competencies has Program, First development tracks,
been tailored to equip Line Development we have adopted an
employees with specific Program, Coaching objective performance
competencies to for Supervisor); assessment system.
support our business - Intermediate Employee assessment
portfolio. Level Leadership is performed on two
(Managerial aspects: results, based
During 2013, the Development on individual targets,
employee training and Program, Coaching and process, based on
education programs for Manager, 4DX required competencies.
focused on technology, Certification); and An online assessment is
telecommunication - Senior Level conducted of a number
marketing and Leadership of demonstrated
management, business (Executive behaviors of our
information, and Development employees at work.
new wave business Program,
development to Commissionership b. Telkom CorpU
support our vision of Executive Program, In delivering our
becoming the market Directorship corporate values which
leader in TIMES. Most Executive Program). are commitment to
of these trainings long term and caring
were held at Telkom Employee participation meritocracy, we
Corporate University in competence invested heavily in
and a number of development or training people. Consequently,
coaching for leadership qualified people as work assignments,

and employee (people) we understand that predeparture briefing,
has become our first it is always people assignments in and
and most important that play the most outside the country,
strategic initiative significant role in a final exam and
which is formulated as company’s success. placement.
“Center of Excellence”.
To establish this - Center of We have been sending
objective, Telkom certification GTP talents gradually
CorpU was founded on (creating a global in order to give them
September 28, 2012, standard) global exposure and
which is expected Telkom CorpU is also global experience to
to create a system expected to produce be able to compete
capable of producing global HR standards. with international
great leaders and Each of leadership scale companies. In
people. There are and competency 2013 we sent 1,010 of
three main functions development our employees to 25
of Telkom CorpU as a programs will countries.
center of excellence, be supported
namely: by international Telkom’s CorpU has
standards and another program
- Center of chiefship produce man in 2013, which is
(creating great of international an international
leader) certification and certification in various
Telkom CorpU is standards. fields for 1,471 persons.
expected to create
future leaders who Global Talent Program, 3. Employee Remuneration
are highly qualified here in after reffered We provide a competitive
and globally as GTP, is a special remuneration package,
ready, capable assignment to the benchmarked against
of performing talented employees to labor market prices,
in successions be formed into Great which consists of basic
amid the grinding People aiming winning salary and allowances,
demands of the the competition and benefits, and performance-
changing world. achieving business related incentives and
We believe that a objectives by providing bonuses, as well as other
successful leader them with overseas benefits, including health
will leave behind assignment experience benefits for employees
himself another and certification. and families. We also
great leader. Telkom Initiated in 2012, this provide pension plans
CorpU is just the program is designed to and post-employment
right vehicle to provide the company health programs. Those
supporting this aim. with reliable and remuneration packages
globally competitive are regularly evaluated
- Center of talents to compete to ensure that they keep
competence with foreign companies. pace with market price
(creating great This program begins movements.
people) with recruitment
Telkom CorpU is process, which based Bonuses were accrued
expected to produce on predetermined in the current year but
tough and highly criteria, matching the were distributed in the
talent’s profile with year following that in
Additional
aforementioned
infrastructure is the
Human Capital & General
Affairs website, that
can be accessed by
employees who wish to
comprehend policies and
other information related
to HR management and
development.
The HR application,
IHCMS Telkom Group
(Integrated Human
Capital Management
System Telkom Group),
is designed to meet the
needs of Telkom Group.
The IT-based HR services
consisting of online
which they were accrued. the Company’s level of Individual Work Targets
Over the last five years, interest, which include ("SKI"), online attendance,
the Company paid out giving an opportunity online Travel Warrant
annual bonus ranging to take a pilgrimage/ ("SPPD"), online leave,
from Rp326.9 billion religious services, online career and Annual
to Rp513.9 billion. For benchmarking to global Tax Payment ("SPT"). We
the 2013 bonus, we will scale telecommunications have also implemented
refer to our 2013 audited industry and enterprises, various IT applications
financial statements and as well as the opportunity such as corporate business
the approval of GMS. Our to attend international automation processes,
subsidiaries also provide seminar, and special which include electronic
competitive remuneration incentives. Reward memos, virtual meetings,
packages for their program was also carried shared files, online
employees. out by the companies surveys and intranet. In
in the Telkom Group in the implementation of
4. Employee Awards order to motivate their "Go Green" program,
Every year, we employees. we replaced the HR
simultaneously give a administration with
number of awards as 5. IT-based HR Services Employee Self Service
token of appreciation To help employees application ("ESS").
for employees showing performing their duties, we
remarkable contributions developed an integrated In principle, we have
to our business targets communications implemented the "Go
achievements. The infrastructure to facilitate Green", which is HR
award giving policy was the coordination and administration has
stipulated in Telkom dissemination of corporate been replaced by the
Employee Reward policy policy and business application of ESS
for individuals or groups strategy among policy (Employee Self Service),
in a variety of types makers, HR managers so it can be categorized as
and forms, according to and employees. The Paperless Office.
6. Retirement Program calculated based on environment, we also

The retirement age for all our their latest basic salary have an Early Retirement
employees is 56. We have two or take-home pay and Program (“ERP”). The
pension schemes, which are years of services. PT program is run in line
(a) Defined Benefit Pension Asuransi Jiwasraya with the execution of the
Plan (“DBPP”) tailored for (Persero) manages 2013-2017 Human Capital
permanent employees who this program after Master Plan which is
were hired prior to July they secured annual expected to release 1,548
1, 2002, and (b) Defined insurance contracts. employees. This program
Contribution Pension Plan Up to 2004, employees is offered to employees
(“DCPP”) that applies to other would contribute 5% who are deemed to have
permanent employees. of their monthly basic met certain requirements
a. Defined Benefit Pension salaries to the program, in terms of education,
Plan (“DBPP”) while Telkomsel would age, position and
DBPP is calculated for contribute the balance. performance. From 2002
participants based on Since 2005, Telkomsel through December 31,
years of service, salary has contributed the 2013 we spent Rp7.3
level at retirement and is entire amount to the trillion as compensation
transferable to dependent program. for 14,195 employees
families if the respective who participated in the
employee passes away. b. Defined Contribution program. In 2013, we
Telkom Pension Fund Pension Plan (“DCPP”) did not execute an early
Division administers We operate a Defined retirement program.
the program while the Contribution Pension
main source of pension Plan for permanent 7. Health Service Program
fund comes from us and employees who were a. Employee Health
employee contributions. recruited on or after Management
Employees participate in July 1, 2002. DCPP is We believe that
the program with 18% of managed by several improving employees’
their basic salary (before appointed financial welfare has a positive
March 2003, employee institutions pension impact on our
contribution rate was fund from which productivity. Hence,
8.4%) while we contribute employees can choose. we provide health
the balance. The minimum Our contribution services for our
monthly pension benefit to the financial employees and retirees
for retired employees institutions pension and their direct family
is approximately fund is determined members, which is
Rp425,000 per month. Our by the portion taken managed by our Health
contribution to the pension from participating Foundation (“Yakes”).
fund reached Rp187 billion, employee’s basic salary, As of December 31,
Rp186 billion and Rp182 which totalled Rp5 2013, a total of 113,629
billion, respectively, for the billion, Rp5 billion and employees, retirees
years ended December 31, Rp6billion, respectively, and their families were
2011, 2012 and 2013. for the years ended registered in Yakes.
December 31, 2011, 2012
Telkomsel operates its own and 2013. b. Post-Employment
DBPP for its employees. Health Services
With this program, To create a more effective Our employee
employees are entitled and competitive business welfare includes post
to retirement benefits retirement benefits,
including health
Additional
insurance for all retired 8. Management of employees’ union,

employees as well Employee Relations with “SEPAKAT”, has 3,972
as their spouses and Managament members or representing
children. We provide Pursuant to the 92.5% of Telkomsel’s total
two types of funding Presidential Decree employees. Neither we
for these benefits, No.83/1998 regarding nor our subsidiaries with
which are: Ratification of ILO employees union have
Convention No.87/1948 experienced material labor
(i) Employees who regarding Freedom of action.
were hired before Association and Protection
November 1, 1995 of the Right Organize, our 9. Extracurricular Activities
and have more employees established We provide the
than 20 years of the Telkom Employees opportunity for all
services are entitled Union (“SEKAR”). As of employees to participate
to health care December 31, 2013, SEKAR in various extracurricular
benefits managed represented a total of activities, especially those
by Yakes Telkom. 16,283 employees or 91.1% that support employee
Our contribution of our total workforce productivity. Our employee
to this program which work in Telkom and extracurricular activities
amounted to employed in the JVC. covered religious, cultural
Rp361billion, Rp300 and sporting activities.
billion and Rp301 Pursuant to Law These activities are also
billion respectively No.13/2003 regarding open to employees’
for the years ended Manpower and families, such as Al-Quran
December 31, 2011, Regulation of the reciting competitions,
2012 and 2013. Minister of Manpower church choirs, and Hindu
(ii) All other permanent and Transmigration chanting (Utsawa Dharma
employees are No.PER.16/2011 concerning Gita) as well as a range of
entitled to health Procedures Preparation sports activities.
services in the and Ratification of
form of insurance Company Regulations C. Costs of Education & HR
benefits. Our and Preparation and Training
contribution to this Registration Collective We allocated Rp265.3 billion
program amounted Work Agreement (“CWA”), for our HR training and
to Rp19 billion, Rp18 SEKAR is entitled to education programs during
billion and Rp17 represent employees in 2013, or an average of Rp10.6
billion respectively the negotiation of the million for each participating
for the years ended CWA with management. employee. In 2012, we
December 31, 2011, Currently, the applicable allocated Rp158 billion.
2012 and 2013. of CWA is CWA V which
took effect from the date
Our subsidiaries provide of August 23, 2013, and
health benefits through ending on August 23, 2015.
health insurance program Telkomsel and Infomedia
sponsored by the also have employees’
government, known widely unions. Telkomsel’s
as Jamsostek.
Management’s Discussion
and Analysis of the
Company’s Performance
102 122 127

Operational Review by Segment Receivable Collectibility Quantitative And Qualitative
Disclosures About Market
107 122 Risks
Financial Overview Capital Structure
131
109 123 Related Party Transactions
Comprehensive Income Comparison Capital Expenditures
132
119 124 Property, Plant & Equipment
Net Cash Flows Material Commitment For
Capital Investment 132
120 Insurance
Obligation and Commitment 125
Changes In Accounting 132
121 Policies Material Information and Facts
Liquidity
125
122 Changes In Laws And
Working Capital Regulation
122 126
Solvency Exchange Controls
Additional
Governance
Management’s Discussion and Analysis

of the Company’s Performance
Honesti Basyir
Director of Finance
Financial growth above the industry average We succeed to

maintain growth
7.5%
Growth in revenue was driven by increased
revenue from data, internet and information
technology services by 14.8% and increased above the industry
revenue from cellular by 4.6% revenue
average both in terms
of revenue, EBITDA
EBITDA grew by 8.6% in 2013
and profitability, as
well as continue to
allocate sufficient
10.5% capital expenditures to

We generated net profit of Rp14,205 billion,
growth by 10.5% from previous year
support sustainability
growth in the future
The following discussion and analysis should be read in We are the principal provider of local, domestic and
conjunction with our Consolidated Financial Statements international telecommunications services in Indonesia,
for the years ended December 31, 2011, 2012 and as well as the leading provider of mobile cellular services
2013 included elsewhere in this Annual Report. These through our majority-owned subsidiary, Telkomsel. Our
Consolidated Financial Statements were prepared in objective is to become a leading TIMES player in the
accordance with IFAS, which differs in certain significant region. As of December 31, 2013, we had approximately
respects from IFRS. See Notes 48 to our Consolidated 175.5 million subscribers in service, comprising 131.5
Financial Statements for our reconciliation to IFRS. million cellular subscribers through Telkomsel, 9.4 million
Additional
subscribers on our fixed wireline network, 6.8 million December 31, 2013, compared to 39.8% for the year ended
subscribers on our fixed wireless network and 27.8 million December 31, 2012.
broadband subscribers. We also provide a wide range
of other communication services, including telephone In Indonesia mobile phones become the primary tool for
network interconnection services, multimedia, data telecommunication. Not only with regard to telephony,
and internet communication-related services, satellite but also in terms of internet usage. Over 50% of our
transponder leasing, leased line, intelligent network and cellular revenues is derived from voice services, but the
related services, cable television and VoIP services. We growing popularity of smartphones, contributes to the
also operates Multimedia businesses such as content and growing of our data revenues. We believe the shape of
applications. We intend to continue to cope with market competition in low voice tariffs began stabilized, while
and industry challenges that may arise from time to time the data revenue start to contribute in our ARPU. This
by leveraging our customer base, network quality, brand phenomenon is reflected in our increasing monthly ARPU
name and strategic execution capabilities. from approximately Rp37,000 in 2012 to approximately
Rp37,500 in 2013 due to by increased revenue from data,
The economy of Indonesia in 2013 was buffeted as growth internet and information technology services.
in gross domestic product slowed from average 6.3%
in 2010-2012 to 5.8% in 2013, inflation accelerated from We believe that the competition has become more rational
average 4.5% in 2009-2012 to 8.4% in 2013 and the rupiah in Indonesia, however, we still consider it as a major risk
depreciated from average Rp9,282 in 2009-2012 to Rp12,170 to our businesses. See “Risk Factors – Risks Related to
in 2013 (source: Center of Statistic Bureau). Though the Our Business – Competition Risks Related to Our Cellular
exposure of our Company and our subsidiaries to foreign Business (Telkomsel)”.
exchange rates are not material, we are exposed to foreign
exchange risk on sales, purchases and borrowings that are Increase in Data, Internet and Information Technology
primarily denominated in US Dollars and Japanese Yen. Services Revenues
Data, internet and information technology services
See “Quantitative and Qualitative Disclosure about Market revenues accounted for 38.2% of our consolidated
Risks – Exchange Rate Risk”. revenues for the year ended December 31, 2013, compared
to 35.9% for the year ended December 31, 2012. Revenues
Our revenues for the two-year period from 2012 through from our data, internet and information technology
2013 reflected growth in revenues. This growth was largely services increased by 14.8% from 2012 to 2013. The
driven by increases in revenues from data, internet and increase in data, internet and information technology
information technology services, which increased by 14.8% services revenues in 2013 was primarily due to a 23.7%
driven largely by increased mobile phone data usage and increase in revenues from internet, data communication
mobile broadband subscriptions, and cellular revenues and information technology services, largely driven by
which increased by 4.6%. increased mobile phone data usage and mobile broadband
subscribers. As part of our transformation into a TIMES
Our operating results from 2012 to 2013 also reflected an provider, and our corporate objective of growing our new
increase in expenses. This increase was mainly driven by wave businesses, we seek to continue to increase such
operation, maintenance and telecommunication services revenues.
expenses, which increased primarily as a result of an
increase in our network capacities to better serve our Decrease in Fixed Lines Telephone Revenues
customers especially for internet and data service. Our fixed lines telephone revenues decreased by 9.0%
from Rp10,662 billion in 2012 to Rp9,701 billion in 2013 as a
Principal Factors Affecting our Financial result of an 8.3% decrease in fixed wireline revenues and an
Condition and Results of Operations 14.3% decrease in fixed wireless revenues. We believe that
fixed lines telephone revenues have been declining due to
Increase in Cellular Telephone Revenues with Increase in the increased usage and declining tariffs of mobile cellular
Subscribers ARPU services and increased penetration of cellular subscribers
Our cellular telephone revenues increased by 4.6% from in Indonesia. Cellular provide increased convenience, and
2012 to 2013 due to an increase in the number of our in certain cases where subscribers call other subscribers
cellular subscribers by 5.1% in 2013. Telkom's revenues using the same provider’s network, tariffs can be lower
from cellular phone services (usage charges, monthly than fixed wireline calls that are made to subscribers of
subscription charges and features) accounted for 38.7% of another provider. We expect that the trend of declining
our consolidated revenues for the year ended fixed lines telephone revenues will continue.
Operational Review
by Segment
Our revenues from personnel segments still the major
contributor in 2013 which increased by 9.1% from 2012. This is in
line with our main program which supports Telkomsel to grew
double digits
Segment Overview
As part of the Company’s strategy to provide a one-stop solution to its customers in the Company’s organizational
structure to accommodate decision-making and performance assessment based on a customer-centric approach.
These changes result in our segment information presentation in 2012 when the management change segment
reporting from fixed wireline, fixed wireless, cellular and other into the corporate segment, home and other.
We have four main operating segments, namely: corporate, home, personal and others, as follows:
1. Our corporate segment provides telecommunications services including interconnection, leased lines, satellite,
VSAT, contact center, broadband access, information technology services, data and internet services to
companies and institutions.
2. Our home segment provides fixed wireline telecommunications services, pay TV, data and internet services to
home consumers.
3. Our personal segment provides mobile cellular and fixed wireless telecommunications services including mobile
access and information technology services, data and internet services to individual consumers.
4. Our others segment provides building management services.
For more detailed information regarding our segment information, see Note 38 to our Consolidated Financial
Statements. Our segment results for the year 2012 and 2013 were as follows:
A. Services based on Customer Segments
As and for year ended December 31,

Unit
2013 2012
Corporate Segment
Satellite Transponder (000) MHz 3,007 2,650
Leased Channel & Satellite (000) e1 415,540 388,462
IPLC (000) Mbps 9,421 15,782
Datacomm (000) Mbps 381,440 281,063
Corporate Internet (000) Mbps 62,687 66,340
Fixed wireline (000) subscribers 1,408 1,343
Fixed broadband (Speedy) (000) subscribers 315 263
Home Segment
Fixed wireline (000) subscribers 7,943 7,603
Fixed broadband (Speedy) (000) subscribers 2,698 2,078
Personal Segment
Cellular (000) subscribers 131,513 125,146
Fixed wireless (Classy + Trendy) (000) subscribers 6,766 17,870
Mobile broadband (Flash) (000) subscribers 17,271 11,039
Blackberry (000) subscribers 7,556 5,764

Additional
B. Results of Operations by Segment

Year Ended December 31,
2013 2012 2011
(Rp billion) US$ (million) (Rp billion) (Rp billion)
Corporate
Revenues
External revenues 17,041 1,400 15,579 14,279
Inter-segment revenues 8,549 703 6,468 5,289
Total segment revenues 25,590 2,103 22,047 19,568
Total Segment Expenses (20,375) (1,674) (17,976) (15,659)
Segment Results 5,215 429 4,071 3,909
Depreciation and amortization (2,423) (199) (2,079) (1,890)
Provision for impairment of receivables and inventory (994) (82) (92) (255)
Home
Revenues
External revenues 6,669 548 7,360 8,171
Total segment revenues 9,463 778 9,583 10,059
Total Segment Expenses (8,885) (730) (7,939) (8,322)
Segment Results 578 48 1,644 1,737
Personal
Revenues
External revenues 59,028 4,850 54,087 48,733
Total segment revenues 61,386 5,044 56,275 50,913
Total Segment Expenses (39,463) (3,243) (36,372) (34,679)
Segment Results 21,923 1,801 19,903 16,234
Other
Revenues
External revenues 229 19 117 70
Inter-segment revenues 909 75 648 350
Total segment revenues 1,138 94 765 420
Total Segment Expenses (1,008) (83) (685) (342)
Segment Results 130 11 80 78
Depreciation and amortization (40) (3) (22) (14)
Provision for impairment of receivables and inventory (35) (3) - -

C. Segment Results 2. Home Segment

Our home segment revenues decreased by Rp120
Year ended December 31, 2013 compared to year billion, or 1.3% from Rp9,583 billion in 2012 to
ended December 31, 2012. Rp9,463 billion in 2013, mainly due to the decline of
1. Corporate Segment Rp710.9 billion, or 13.2%, in fixed wireline revenue,
Our corporate segment revenues increased by reflecting the decline in local usage revenue and
Rp3,543 billion, or 16.1% from Rp22,047 billion in in monthly subscription revenue in line with the
2012 to Rp25,590 billion in 2013. The increase was shift in customer communication behavior trends.
mainly due to an increase of Rp1,192.4 billion, or These were compensated by an increase in other
35.7%, in revenues from other telecommunications telecommunication services of Rp225.9 billion,
services, as a result of the increase in tower lease or 24.6%, due to increases in CPE rent revenue
revenues in line with the growth in tenancy ratio, and sales of Flexi handsets. Data and Internet
and the increase in support CPE revenues. Network revenues increased by Rp159.3 billion, or 4.7% due
revenues increased by Rp516.9 billion, or 16.1%, to the increase in monthly subscription revenue
primarily reflecting the increase in C-band satellite for Speedy in line with the 28.7% growth in
transponder monthly subscription revenue due Speedy customer base to 3.0 million subscribers.
to higher market demand, and the increase in Interconnection revenues increased by Rp197.3
Intel Ethernet Private Line (IPL) revenue. Data and billion, or 98.2%, due to the increase in local cellular
Internet revenues increased by Rp1,395.1 billion, revenue.
or 27.0%, reflecting the increase in Value Added
Services revenue as well as the increase in Metro-E Our home segment expenses increased by Rp946
E-line monthly revenue due to the migration from billion, or 11.9% from Rp7,939 billion in 2012 to
low cap connectivity to high cap connectivity. Rp8,885 billion in 2013, primarily due to an increase
Interconnection revenues increased by Rp347.4 of Rp1,496.7 billion, or 136.8%, in operation and
billion, or 6.2%, mainly as a result of the increase maintenance expenses as a result of the increase in
in IP transit monthly subscription revenue due operation & maintenance expenses for Radio Base
to higher demand for Internet connectivity from Station ("RBS"). Interconnection expenses increased
ISPs and corporate customers, and the increase by Rp193.9 billion, or 103.2%, due to the increase in
in revenues from wholesale voice. A decline of domestic wire line cellular interconnection expense
Rp243.4 billion, or 29.3%, was recorded in IDD 007 in line with the growth of cellular subscribers. A
retail OLO origin interconnection revenue decline of Rp568.5 billion, or 86.0%, was recorded
in other expenses, due to the decline in other non-
Our corporate segment expenses increased by operations expenses and in Biaya Pokok Penjualan
Rp2,399 billion, or 13.3%, from Rp17,976 billion in ("BPP") construction expense.
2012 to Rp20,375 billion in 2013, primarily due
to the increase of Rp1,985.3 billion, or 26.9%, in 3. Personal Segment
operation and maintenance expenses as a result of Our personal segment revenues increased by
higher tower rent expenses as well as the increase Rp5,111 billion, or 9.1%, from Rp56,275 billion in
in hardware system integration expense in line 2012 to Rp61,386 billion in 2013, mainly due
with the growth of solution services provided to to the increase of Rp1,316.8 billion, or 4.3%, in
our corporate customers. General & administration cellular revenues, reflecting the increase in long
expenses increased by Rp1,087 billion, or 99.0%, distance cellular revenue as well as in cellular
reflecting increases in provision expenses for monthly subscription revenue due to a 5.1%
telecommunication services receivables, bonuses for growth in cellular subscriber base to 131.5 million
Directors, and in employee training expenses due subscribers. Interconnection revenues increased
to our Global Talent Program. Marketing expenses by Rp203 billion, or 5.4%, reflecting increases in
increased by Rp252.7 billion, or 52.6%, reflecting cellular IDD revenue and in local cellular revenue,
increases in customer education expense and in offset by a decrease of Rp48.9 billion, or 35.6%,
marketing expenses. A decline of Rp897.6 billion, in incoming IDD OLO cellular revenue. Data and
or 69.2%, was recorded in other expenses due to Internet revenue increased by Rp3,275.1 billion,
a decline in other non-operating expenses, while or 16.3%,due to the increase in cellular data
the decline of Rp6.4 billion, or 0.2%, in personnel communication revenue in line with the 10.8%
expenses reflected a decline in employee severance growth in data services users to 60.5 million users,
payment, compensated by an increase in post- and the 86.1% growth in data traffic. Cellular SMS
retirement healthcare benefit expenses. revenue also increased due to successful promotion
Additional
of our simPATI and kartu As products. Other 4. Other Segment

telecommunication services revenue increased Our other segment revenues increased by Rp373
by Rp270.9 billion, or 114.3%, from USO revenue. billion, or 48.8%, from Rp765 billion in 2012 to
Network revenues increased by Rp173.5 billion, or Rp1,138 billion in 2013, reflecting the increase of
64.8%, due to the increase in leased line colocation Rp372 billion, or 48.6%, in TelkomProperty's other
revenue. Revenue from fixed wireless decreased telecommunication revenues, mainly as a result of
by Rp221.5 billion, or 18.2%, reflecting the decline an increase of Rp105 billion, or 31.0%, in building
of Rp129.1 billion, or 22.2%, in local prepaid usage maintenance services revenue as well as the
in line with our retrenchment strategy for our fixed increase in security services revenue due to tariff
wireless business. adjustments. Revenue from project management
increased by Rp57.5 billion, or 51.3%, reflecting
Our personal segment expenses increased by enhanced synergy within the Telkom Group.
Rp3,091 billion, or 8.5% from Rp36,372 billion Revenue from management transport services a
in 2012 to Rp39,463 billion in 2013, mainly due new line of business recorded an increase of Rp56.9
to an increase of Rp1,475.5 billion, or 14.6%, in billion, or 100%, from 2012, while revenue from
depreciation expense, which reflected increases building lease increased by Rp46.2 billion, or 65.0%,
in provision for asset impairment loss and in due to an increase in rent rates.
depreciation of leased assets. Operation and
maintenance expenses increased by Rp1,930.3 Our other segment expenses increased by Rp323
billion,or 13.2%, as a result of the increase in billion, or 47.2%, from Rp685 billion in 2012 to
operation & maintenance expenses for support Rp1,008 billion in 2013, mainly reflecting the
facilities, operation & maintenance expenses increase of Rp260.4 billion, or 46%, in operation and
for antenna and towers due to accelerated BTS maintenance expenses, due to increases in project
construction by Telkomsel, and in operation and management expenses, electricity bills, and in third-
maintenance expenses for building installations. party cooperation expenses. Personnel expenses
increased by Rp28.9 billion, or 44%, mainly due to
the increase outsourcing expense.
Home Segment Personal Segment

(in billion) (in billion)
1.3% 9.1%
61,386
56,275
9,583 9,463
2012 2013 2012 2013
Corporate Segment Other Segment

(in billion) (in billion)
16.1% 48.8%
25,590
22,047
1,138
765
2012 2013 2012 2013

Year ended December 31, 2012 compared to year increase in cellular revenues of Rp4,957 billion, or
ended December 31, 2011 15.0% and an increase in interconnection revenue
1. Corporate Segment by Rp444 billion, or 14.1% compared to 2011. The
Our corporate segment revenues increased by increase in cellular revenues was primarily due to an
Rp2,479 billion, or 12.7%, from Rp19,568 billion in increase in data and internet revenue by Rp2,553
2011 to Rp22,047 billion in 2012. The increase in billion in 2012 as compared to 2011, or 49.1%, and
corporate segment revenues was primarily due to an increase in long distance cellular revenue by
an increase in interconnection revenue of Rp1,632 Rp 1,397 billion in 2012 as compared to 2011, or
billion, or 40.8%, primarily resulting from an increase 20.6%. The increase in interconnection revenue was
in IP transit and outgoing IDD revenues. Data and primarily due to an increase in local cellular revenue.
internet revenues increase of Rp705 billion, or 15.8%,
primarily due to an increase in revenues from Metro Our personal segment expenses increased by
Ethernet and data, internet and telecommunication Rp1,693 billion, or 4.9%, from Rp34,679 billion in
service in-line with an increase of 70.8% in Metro 2011 to Rp36,372 billion in 2012, primarily due to
Ethernet data volume from 140,733 Mbps in 2011 to an increase in interconnection expenses of Rp196
240,315 Mbps in 2012. billion, or 4.2% and an increase in operation and
maintenance expenses of Rp1,025 billion, or 7.6%.
Our corporate segment expenses increased by The increase in operation and maintenance expense
Rp2,317 billion, or 14.8%, from Rp15,659 billion in 2011 was primarily due to an increase in transport
to Rp17,976 billion in 2012, primarily due to increase expense and an increase in radio frequency
in operation and maintenance expense by Rp1,763 expenses. On the other hand, depreciation expenses
billion, or 31.4%, primarily resulting from cooperation decreased by Rp1,066 billion or 9.9% due to the
expense and operating and maintenance expense changes in the estimated useful lives of towers and
for antennae and towers. Personnel expense also certain equipment.
increased by Rp459 billion, or 15.1%, from 2011.
4. Other Segment
2. Home Segment Our other segment revenues increased by
Our home segment revenues decreased by Rp476 Rp345 billion, or 82.1%, from Rp420 billion in
billion, or 4.7%, from Rp10,059 billion in 2011 to 2011 to Rp765 billion in 2012, due to the increase
Rp9,583 billion in 2012, primarily due to a decrease in TelkomProperty’s other telecommunication
in fixed wireline telephone revenues of Rp616 billion, services of Rp273 billion, or 368%, resulting from
or 10.2%, which resulted from both decreased fixed the increase in management project of Rp57 billion,
wireline ARPU and usage due to shifting usage to or 102.8% and security services of Rp206 billion,
cellular and fixed wireless telephone services. or 100%. In addition, lease revenues also increase
by Rp71 billion, or 20.5% due to the increase in
Our home segment expenses decreased by Rp383 building lease of Rp24 billion, or 48.7% and building
billion, or 4.6%, from Rp8,322 billion in 2011 to maintenance of Rp46 billion, or 15.6%.
Rp7,939 billion in 2012, primarily reflecting an
increase in claim revenue by Rp521 billion due to an Our other segment expenses increased by Rp343
insurance claim relating to the unsuccessful launch billion, or 100.3%, from Rp342 billion in 2011 to
of the Telkom-3 satellite and increase in personnel Rp685 billion in 2012, primarily due to an increase
expenses Rp382 billion or 11.7% in 2011. in operating and maintenance expenses of Rp154
billion, or 37.4%, primarily resulting from an increase
3. Personal Segment in project management expenses, expenses
Our personal segment revenues increased by relating to the operation of buildings and land and
Rp5,362 billion, or 10.5%, from Rp50,913 billion in electricity, gas and water expenses.
2011 to Rp56,275 billion in 2012, primarily due to an
Additional
FINANCIAL OVERVIEW
Our assets increased by 14.9% to Rp127,951 billion, while liabilities
and equity attributable to owners of the parent increased by
13.8% and 17.5% to Rp50,527 billion and Rp60,542 billion.
We success to record the revenue of Rp 82,967 billion, which
was followed by net income of Rp14,205 billion.
A. Financial Position Comparison
As of December 31,
2013 2012 2011
(Rp billion) (US$ million) (Rp billion) (Rp billion)

Consolidated Statements of Financial Position
Total Current Assets 33,075 2,718 27,973 21,258
Total Non-Current Assets 94,876 7,796 83,396 81,796
Total Assets 127,951 10,514 111,369 103,054
Total Current Liabilities 28,437 2,337 24,107 22,189
Total Non-Current Liabilities 22,090 1,815 20,284 19,884
Total Liabilities 50,527 4,152 44,391 42,073
Total equity attributable to owners of the parent company 60,542 4,975 51,541 47,510
Year ended December 31, 2013 compared to year an increase in property, plant and equipment
ended December 31, 2012 of Rp9,714 billion, or 12.6% and advance and
1. Assets prepaid expense of Rp1,784 billion or 50.8%.
a. Current Assets
As of December 31, 2013, our current assets This increase was partially offset by a
were Rp33,075 billion (US$2,718 million) decrease of Rp105 million, or 10.2% in prepaid
compare to Rp27,973 billion as of December pension benefit costs.
31, 2012. The increase in current assets was
mainly due to the increase of Rp2,534 billion, 2. Liabilities and Equity
or 58.4% in other current financial assets and a. Current Liabilities
in cash and cash equivalents Rp1,578 billion, Current liabilities were Rp28,437 billion
or 12.0% and our third party trade receivable (US$2,337 million) as of December 31, 2013
of Rp604 billion, or 13.3%. and Rp24,107 billion as of December 31, 2012.
This increase was primarily due to:
This increase was partially offset by a - An increase of Rp3,926 billion, or 57.3% in
decrease of Rp426 billion, or 97.7% in claim third party trade payable; and
for tax refund. - An increase of Rp761 billion, or 27.9% in
unearned income.
b. Non Current Assets
As of December 31, 2013 our non current This increase was partially offset by a
assets were Rp94,876 billion (US$7,796 decrease of Rp899 million, or 14.6% in
million) and Rp83,396 billion as of December accrued expense.
31, 2012. This increase was primarily due to
b. Non Current Liabilities b. Non Current Assets

Non current liabilities were Rp22,090 billion As of December 31, 2012 our non current
(US$1,815 million) as of December 31, 2013 assets were Rp83,396 billion (US$8,653
and Rp20,284 billion as of December 31, 2012. million) and Rp81,796 billion as of December
Our non-current liabilities increase primarily 31, 2011. This increase was primarily due to
due to an increase of Rp2,507 billion, or an increase of Rp2,150 billion, or 2.9% in
138.2% in obligation under finance lease. This property, plant and equipment. This increase
increase was partially offset by a decrease of was partially offset by:
Rp1,148 million, or 16.9% in bank loan. - A decrease of Rp307 million, or 8.0% in
advances and other non-current assets as
c. Equity a result of a decrease in advances in long
Total equity increase by Rp10,446 billion, or term investment; and
15.6%, from Rp66,978 billion as of - A decrease of Rp346 million, or 19.4% in
December 31, 2012 to Rp77,424 billion intangible assets.
as of December 31, 2013. The increase of
equity was primarily the result of increase 2. Liabilities and Equity
of total comprehensive income for the year a. Current Liabilities
attributable to owners of the parent of Current liabilities were Rp24,107 billion
Rp14,317 billion in 2013, the sale of treasury (US$2,501 million) as of December 31, 2012
stock of Rp2,262 billion, paid in capital of and Rp22,189 billion as of December 31, 2011.
Rp1,250 billion. This increase offset by cash This increase was primarily due to:
dividend of Rp Rp7.068 billion. As a result - An increase of Rp1,373 billion, or 28.7% in
of foregoing, our retained earnings increase accrued expenses, which mainly related
by Rp5,851 billion, or 15.6% and total equity to salaries and benefits of Rp591 billion
attributable to owner of the parent increase and early retirement program of Rp699
by Rp9,001 billion, or 17.5% from Rp51,541 billion; and
billion as of December 31, 2012 to Rp60,542 - An increase of Rp805 billion, or 77.5%
billion as of December 31, 2013. taxes payable.
Year ended December 31, 2012 compared to year This increase was partially offset by a
ended December 31, 2011 decrease of Rp1,042 million, or 13.2% in
1. Assets third party trade payable, which mainly
a. Current Assets related to purchases of equipments,
As of December 31, 2012, our current assets materials and services from third parties.
were Rp27,973 billion (US$2,901 million)
compare to Rp21,258 billion as of December b. Non Current Liabilities
31, 2011. The increase in current assets was Non current liabilities were Rp20,284 billion
mainly due to the increase of Rp3,965 billion, (US$2,105 million) as of December 31, 2012
or 1,063.0% in other current financial assets and Rp19,884 billion as of December 31, 2011.
and in cash and cash equivalents Rp3,484 Our non-current liabilities increase primarily
billion, or 36.2%. due to an increase of Rp1,500 billion, or
477.7% in obligation under finance lease. This
This increase was partially offset by: increase was partially offset by:
- A decrease of Rp791 billion, or 100.0% in - A decrease of Rp735 million, or 19.4% in
asset held for sale because it has been deferred tax liabilities;
sold/realized in the year 2012 and the - A decrease of Rp448 million, or 6.2% in
absence of additional assets available for bank loan;
sale in 2012; and - A decrease of Rp221 million, or 11.0% in
- A decrease of Rp415 billion, or 52.7% in two step loan; and
prepaid taxes. - A decrease of Rp171 million, or 5.0% in
bonds and notes.
Additional
c. Equity
Total equity increase by Rp5,997 billion, or 9.8%, from Rp60,981 billion as of December 31, 2011 to Rp66,978 billion
as of December 31, 2012. The increase of equity was primarily the result of total comprehensive income for the year
attributable to owners of the parent of Rp18,388 billion in 2012, offset by cash dividend of Rp10,734 billion and
the acquisition cost of treasury stock of Rp1,744 billion. As a result of foregoing, our retained earnings increase by
Rp5,723 billion, or 18.0% and total equity attributable to owner of the parent increase by Rp4,031 billion, or 8.5% from
Rp47,510 billion as of December 31, 2011 to Rp51,541 billion as of December 31, 2012.
B. Comprehensive Income Comparison

The following table sets out our Statement of Comprehensive Income, itemized according to our main products
and services, for the three years 2013 through 2011. Each item is expressed as a percentage of total revenues or
expenses:
Years Ended December 31,

2013 2012 2011
(Rp billion) (US$ % (Rp billion) % (Rp miliar) %
million)
Revenues
Telephone Revenues
Cellular Revenues
Usage charges 30,722 2,525 37.0 29,477 38.2 27,189 38.1
Monthly subscription charges 730 60 0.9 696 0.9 571 0.8
Features 686 56 0.8 558 0.7 838 1.2
Total Cellular Revenues 32,138 2,641 38.7 30,731 39.8 28,598 40.1
Fixed Line Revenues
Usage charges 6,453 530 7.8 7,323 9.5 8,114 11.4
Monthly subscription charges 2,682 220 3.2 2,805 3.6 3,004 4.2
Call Center 324 27 0.4 228 0.3 198 0.3
Installation charges 12 1 - 112 0.1 135 0.2
Others 230 19 0.3 194 0.2 168 0.2
Total Fixed Line Revenues 9,701 797 11.7 10,662 13.7 11,619 16.3
Total Telephone Revenues 41,839 3,438 50.4 41,393 53.5 40,217 56.4
Data, Internet and Information Technology Services Revenues
Internet, data communication 18,373 1,509 22.2 14,857 19.3 10,740 15.0
and information technology
services
Short Messaging Service 13,134 1,079 15.8 12,631 16.4 13,093 18.4
("SMS")
VoIP 119 10 0.1 81 0.1 53 0.1
e-Business 83 7 0.1 55 0.1 38 0.1
Total Data, Internet and 31,709 2,605 38.2 27,624 35.9 23,924 33.6
Information Technology Services
Revenues
Interconnection Revenues 4,843 398 5.9 4,273 5.5 3,509 4.9
Network Revenues 1,253 103 1.5 1,208 1.6 1,301 1.9
Others Telecommunications 3,323 273 4.0 2,645 3.5 2,302 3.2
Services Revenues
Total Revenues 82,967 6,817 100.0 77,143 100.0 71,253 100.0
Expenses
Operations, Maintenance and Telecommunication Services Expenses
Operations and maintenance 10,667 877 18.5 9,012 16.7 9,191 18.4
Radio frequency usage charges 3,098 255 5.4 3,002 5.6 2,846 5.7
Concession fees and Universal 1,595 131 2.8 1,452 2.7 1,235 2.5
Service Obligation (USO)
charges
Electricity, gas and water 1,063 87 1.8 879 1.6 836 1.7

2013 2012 2011
(Rp billion) (US$ % (Rp billion) % (Rp miliar) %
million)
Cost of phone,set top box, SIM 752 62 1.3 687 1.3 879 1.8
and RUIM cards
Cost of IT service 677 56 1.2 222 0.4 144 0.3
Leased lines and CPE 440 36 0.8 407 0.8 406 0.8
Vehicles rental and supporting 439 36 0.8 293 0.5 291 0.5
facilities
Insurance 374 31 0.6 671 1.2 431 0.9
Project Management Expenses 138 11 0.2 102 0.2 46 0.1
Traveling expenses 53 4 0.1 57 0.1 54 0.1
Others 36 3 0.1 19 - 13 -
Total Operations, Maintenance 19,332 1,589 33.6 16,803 31.1 16,372 32.8
and Telecommunication Services
Expenses
Depreciation and Amortization 15,780 1,297 27.3 14,456 26.8 14,864 29.7
Expenses
Personnel Expenses
Salaries and related benefits 3,553 292 6.2 3,257 6.0 3,001 6.0
Vacation pay, incentives and 3,252 267 5.6 3,400 6.3 2,815 5.6
other benefits
Employees’ income tax 1,160 95 2.0 1,022 1.9 1,043 2.1
Net periodic pension costs 873 72 1.5 789 1.5 501 1.0
Net periodic post-retirement 374 31 0.6 90 0.2 199 0.4
health care benefits costs
Housing 220 18 0.4 200 0.4 198 0.4
Insurance 92 8 0.2 83 0.2 70 0.2
Other employee benefit 71 6 0.1 38 - - -
Other post-retirement benefits 66 5 0.1 65 0.1 65 0.1
costs
LSA expense 19 2 0.1 121 0.2 96 0.2
Early Retirement Program - - - 699 1.3 517 1.0
Others 53 4 0.1 22 0.1 52 0.1
Total Personnel Expenses 9,733 800 16.9 9,786 18.2 8,555 17.1
Interconnection Expenses 4,927 405 8.5 4,667 8.6 3,555 7.1
Marketing Expenses 3,044 250 5.3 3,094 5.7 3,278 6.6
General and Administrative 4,155 341 7.2 3,036 5.6 2,934 5.9
Expenses
Loss (gain) on foreign exchange 249 20 0.4 189 0.3 210 0.4
- net
Other expenses 480 39 0.8 1,973 3.7 192 0.4
Total Expenses 57,700 4,741 100.0 54,005 100.1 49,960 100.0
Other Income 2,579 212 - 2,559 - 665 -
Operating Profit 27,846 2,288 - 25,696 (0.1) 21,958 (0.0)
Finance income 836 69 - 596 - 546 -
Finance costs (1,504) (124) - (2,055) - (1,637) -
Share of loss of associated (29) (2) - (11) - (10) -
companies
Profit Before Income Tax 27,149 2,231 - 24,226 (0.1) 20,858 (0.0)
Income Tax (Expense) Benefit (6,859) (564) - (5,866) - (5,387) -
Profit for the Year 20,290 1,667 - 18,360 (0.1) 15,471 (0.0)
Total other comprehensive income 112 - - 26 - 11 -
- net
Total comprehensive income for the 20,402 1,676 - 18,386 (0.1) 15,481 (0.0)
year
Profit for the year attributable to 14,205 - - 12,850 - 10,966 -
owners of the parent company
Total comprehensive income for the 14,317 - - 12,876 - 10,977 -
year attributable to owners of the
parent company
Income per share (full amount) 147.4 - - 134 - 112 -
Additional
Year ended December 31, 2013 compared to year c. Data, Internet and Information Technology
ended December 31, 2012 Services Revenues
Our total data, internet and information
1. Revenues technology service revenues accounted for
Total revenues increased by Rp5,824 billion, or 38.2% of our consolidated revenues for the
7.5%, from Rp77,143 billion in 2012 to Rp82,967 year ended December 31, 2013, compared to
billion in 2013. The increase in revenues in 2013 35.9% for the year ended December 31, 2012
was due to the increase in all sub revenues
exclude revenues from fixed lines telephone. Data, internet and information technology
The increase in revenues in 2013 was primarily services revenues increased by Rp4,085
contribute by cellular telephone revenues and billion, or 14.8%, from Rp27,624 billion in 2012
data, internet and information technology to Rp31,709 billion in 2013. This increase was
services revenues. primarily due to an increase in revenues from
internet, data communication and information
a. Cellular Telephone Revenues technology services by Rp3,516 billion, or
Cellular telephone revenues increased by 23.7%, which was driven by this following
Rp1,407 billion, or 4.6%, from Rp30,731 revenues:
billion in 2012 to Rp32,138 billion in 2013
due to increases in all sub cellular telephone - cellular data communication revenues
revenues. The increased primarily due to 5.1% from an increase in Flash mobile
increase in our cellular subscriber. broadband subscribers of 56.5%, from
11 million subscribers in 2012 to 17.3 million
Usage charges increased by Rp1,245 billion, subscribers in 2013.
or 4.2%, from Rp29,477 billion in 2012 to - Speedy monthly subscription revenues
Rp30,731 billion in 2013 due to an increase in due to an increase in Speedy subscribers
both our prepaid and postpaid subscriber, of 28.7% from 2.3 million subscribers in
also due to increasing of our Long Distance 2012 to 3.0 million subscribers in 2013.
Usage. Revenues from features increased by - data communication Ethernet revenue
Rp128 billion or 22.9%, from Rp558 billion due to increase in data volume which pass
in 2012 to Rp686 billion in 2013. Monthly through metro ethernet of 39.4%, from
subscription charges increased by Rp34 240,315 Mbps in 2012 to 334,935 Mbps in
billion, or 4.9%, from Rp696 billion in 2012 to 2013, and
Rp730 billion in 2013 due to 15.8% increase in - data communication VPN revenue due
our postpaid subscriber. to increase in data volume which pass
through VPN network of 14.1%, from
Our total cellular telephone revenues 40,750 Mbps in 2012 to 46,505 Mbps in
accounted for 38.7% of our consolidated 2013.
revenues for the year ended December 31,
2013, compared to 39.8% for the year ended SMS revenues increased by Rp503 billion,
December 31, 2012 or 4.0%, from Rp12,631 billion in 2012 to
Rp13,134 billion in 2013 due to a 25.2%
b. Fixed Lines Telephone Revenues increased of our SMS volumes from 118.1
Fixed lines telephone revenues decreased billion messages to 147.9 billion messages in
by Rp961 billion, or 9.0%, from Rp10,662 2013. Effective June 1, 2012, in line with the
billion in 2012 to Rp9,701 billion in 2013. The cost-based interconnection regime for voice
decrease in fixed lines telephone revenues calls, the Government implemented cost-
was primarily due to a decrease in usage based interconnection for SMS. As Telkomsel
charges, of Rp870 billion, or 11.9%, and historically had more incoming SMS than
monthly subscription charges revenues of outgoing SMS, cost-based interconnection
Rp123 billion, or 4.4% which was primarily for SMS resulted in an overall benefit for
caused by a decrease in local and domestic Telkomsel.
long distance usage due to the shifting usage
to cellular telephone services.
d. Interconnection Revenues g. Other Income

Interconnection revenues comprised Other income increased by Rp20 billion, from
interconnection revenues from our fixed Rp2,559 billion in 2012 to Rp2,579 billion in
line network and interconnection revenues 2013.
from Telkomsel’s mobile cellular network.
Interconnection revenues included incoming 2. Expenses
international long-distance revenues from Total expenses increased by Rp3,695 billion, or
our IDD service (TIC-007). 6.8%, from Rp54,005 billion in 2012 to Rp57,700
billion in 2013. The increase in expenses was
Interconnection revenues increased by attributable primarily due to increases in
Rp570 billion, or 13.3%, from Rp4,273 operations, maintenance and telecommunication
billion in 2012 to Rp4,843 billion in 2013. services, depreciation and amortization also
This increase was triggered by an increase general and administrative expenses. These
in domestic interconnection and transit expenses are further explained below:
revenues of Rp353 billion, or 13.5%, primarily
due to an increase in cellular interconnection a. Operations, Maintenance and
revenues of Rp335 billion, or 14.5%, and Telecommunications Services Expenses
an increase of Rp218 billion, or 13.2% in Operations, maintenance and
international interconnection revenues, due telecommunications services expenses
to our promotion rate offers for international increased by Rp2,529 billion, or 15.1%, from
calls and the increased number of incoming Rp16,803 billion in 2012 to Rp19,332 billion in
calls to mobile subscribers. 2013.
e. Network Revenues The increase in operations, maintenance and

Network revenues increased by Rp45 telecommunications services expenses was
billion, or 3.7%, from Rp1,208 billion in 2012 attributable by the following:
to Rp1,253 billion in 2013 mainly due to a - An increase in operations and
increase in our revenues from leased lines maintenance of Rp1,655 billion, or 18.4%,
services by Rp37 billion, or 4.5%, from Rp824 due to a decrease in expenses associated
billion in 2012 to Rp861 billion in 2013. This with increasing the capacity of receiver
increase was due to increasing number of our and transmission stations and Telkomsel’s
subscriber by 27,078 or 7.0%. broadband services.
- Cost of IT services increased by Rp455
f. Other Telecommunications Services billion, or 205.0%, from Rp222 billion in
Revenues from other telecommunications 2012 to Rp677 billion in 2013. This increase
services increased by Rp678 billion, or 25.6%, was primarily due to the increase in
from Rp2,645 billion in 2012 to Rp3,323 integration system expenses.
billion in 2013. The increase was primarily due - Electricity, Gas and water expenses
to an increase of Rp260 billion, or 64.8%, in increased by Rp184 billion, or 20.9%, from
lease revenue, an increase in revenues from Rp879 billion in 2012 to Rp1,063 billion
USO compensation due to an increase in in 2013, due to an increase in electricity
USO projects to establish internet service expenses due to increasing number of
centers in various provincial capital cities our BTS and network for Telkomsel’s
in 2013 and an increase of Rp151 billion, or broadband services and electricity tariff.
14.4%, in CPE and terminal revenue.
The above increases were offset by Insurance
The increase was partly offset by a decrease expenses decreased by Rp297 billion, or
in revenues from pay TV of Rp131 billion, or 44.3%, from Rp671 billion in 2012 to Rp374
32.3%due to our corporate action the sale of billion in 2013 due to no satellite insurance
TelkomVision one of our subsidiaries in pay TV. payment for Telkom-3.
Additional
Our total operations, maintenance and to Rp3,044 billion in 2013 primarily due to
telecommunications services expenses a decrease in advertising and promotion
accounted for 33.5% of our consolidated expenses by Rp93 billion, or 3.9%, due to
expenses for the year ended December 31, using selective media for promotion and
2013, compared to 31.1% for the year ended increasing group synergy.
December 31, 2012.
f. General and Administrative Expenses
b. Depreciation and Amortization Expenses General and administrative expenses
Depreciation and amortization expenses increased by Rp1,119 billion, or 36.9%, from
increased by Rp1,324 billion, or 9.2%, Rp3,036 billion in 2012 to Rp4,155 billion in
from Rp14,456 billion in 2012 to Rp15,780 2013 due in part to an increase in provision
billion in 2013 primarily due to increased in for impairment of receivables by Rp674
depreciation expense by Rp1,476 billion, or billion, or 73.7.0%, from Rp915 billion in 2012
10.8% from Rp13,635 billion in 2012 to Rp15,109 to Rp1,589 billion in 2013. This increase
billion in 2013. The increase in depreciation primarily resulted from current year individual
expense primarily related to depreciation and collective assessment for impairment of
of transmission installation and equipment receivables. The increased also contribute
amounting to Rp1,065 billion or 14.0% and by a 59.0% increased in training, education
an increase of loss in impairment of Rp349 and recruitment by Rp153 billion and a
billion, or 141.3% compare to prior year. 28.1% increased by Rp148 billion in general
expenses,
c. Personnel Expenses
Personnel expenses decreased by Rp53 This increase above was partially offset by
billion, or 0.5%, from Rp9,786 billion in 2012 a 34.1% decreased in social contribution
to Rp9,733 billion in 2013 due to no early expenses by Rp44 billion, or 34.4%.
retirement programs were offered in 2013
that cause a decrease by Rp699 billion or g. (Loss) gain on Foreign Exchange - net
100.0% in early retirement program expenses Loss on foreign exchange - net increased
by Rp60 billion, from Rp189 billion in 2012
This decrease above was partially offset by to Rp249 billion in 2013. The increase was
an increase in salaries and related benefits primarily due to the appreciation of the US
by Rp296 billion or 9.1% from Rp3,257 billion Dollar by 26.3%.
in 2012 to Rp3,553 billion in 2013 and an
increase in net periodic post-retirement h. Other expenses
health care benefit costs by Rp284 billion, or Other expenses decreased by Rp1,493 billion,
315.6%. from Rp1,973 billion in 2012 to Rp480 billion
in 2013. The decrease primarily related to
d. Interconnection Expenses derecognition in 2012 of the carrying value
Interconnection expenses increased by of the Telkom-3 Satellite, which was built and
Rp260 billion, or 5.6%, from Rp4,667 billion launched, but failed to reach usable orbit,
in 2012 to Rp4,927 billion in 2013 primarily amounting to Rp1,606 billion.
due to an increase of Rp256 billion, or 7.4%
in domestic interconnection and transit 3. Operating Profit and Operating Profit Margin
interconnection expenses, inline with an As a result of the foregoing, operating profit
increase of 13.5% in domestic interconnection increased by Rp2,148 billion, or 8.4%, from
and transit revenues. Rp25,698 billion in 2012 to Rp27,846 billion in
2013. Operating profit margin increased from
e. Marketing Expenses 33.3% in 2012 to 33.6% in 2013.
Marketing expenses decreased by Rp50
billion, or 1.6%, from Rp3,094 billion in 2012
4. Profit before Income Tax and Pre-Tax Margin was primarily due to the increase in revenues
As a result of the foregoing, profit before income from cellular telephone, data, internet and
tax increased by Rp2,921 billion, or 12.1%, from information technology services, interconnection
Rp24,228 billion in 2012 to Rp27,149 billion in and other telecommunications services, partly
2013. Pre-tax margin increased from 31.4% in offset by decreases in revenues from fixed lines
2012 to 36.7% in 2013. telephone and network.
5. Income Tax Expense a. Cellular Telephone Revenues

Income tax expense decreased by Rp993 billion, Cellular telephone revenues increased by
or 16.9%, from Rp5,866 billion in 2012 to Rp6,859 Rp2,133 billion, or 7.5%, from Rp28,598 billion
billion in 2013, following the increase in profit in 2011 to Rp30,731 billion in 2012 primarily
before income tax. due to increases in usage and monthly
subscription charges, partially offset by a
6. Other Comprehensive (Expenses) Income decrease in revenues from features.
Other comprehensive expenses increased by
Rp86 billion, or 330.8%, from Rp26 billion in 2012 Usage charges increased by Rp2,288 billion,
to Rp112 billion in 2013 due to increase in foreign or 8.4%, from Rp27,189 billion in 2011 to
currency translation by Rp89 billion offset by Rp29,477 billion in 2012 due to an increase in
decrease in change in fair value of available-for- minutes of usage of 184.8 billion minutes, or
sale financial assets by Rp3 billion. 11.1% and a 16.9% increase in total subscribers.
Monthly subscription charges increased by
7. Comprehensive Income for the Year Rp125 billion, or 21.9%, from Rp571 billion in
Comprehensive income for the year increased by 2011 to Rp696 billion in 2012 due to increase
Rp2,014 billion, or 11.0%, from Rp18,388 billion in in Flash and Blackberry subscribers of 93.1%
2012 to Rp20,402 billion in 2013. with revenue growth of 21.5%. The increase
was partly offset by a decrease in revenues
8. Profit for the Year Attributable to Non- from features, which decreased by Rp280
controlling Interest billion, or 33.4%, from Rp838 billion in 2011
Profit for the year attributable to non-controlling to Rp558 billion in 2012 as a result of MoCI
interest increased by Rp573 billion, or 10.4%, from Regulation No. 01/PER/M.KOMINFO/01/2009
Rp5,512 billion in 2012 to Rp6,085 billion in 2013. regarding the provision of premium
messaging service and broadcasting short
9. Profit for the Year Attributable to Owners of the message to many receivers.
Parent Company
Profit for the year attributable to owners of the b. Fixed Lines Telephone Revenues
parent company increased by Rp1,355 billion, or Fixed lines telephone revenues decreased
10.5%, from Rp12,850 billion in 2012 to Rp14,205 by Rp957 billion, or 8.2%, from Rp11,619
billion in 2013. billion in 2011 to Rp10,662 billion in 2012. The
decrease in fixed lines telephone revenues
10. Net Income per Share was primarily due to a decrease in usage
Net income per share increased by Rp14, or charges, of Rp791 billion, or 9.7%, from Rp8,114
10.4%, from Rp134 in 2012 to Rp148 in 2013. billion in 2011 to Rp7,323 billion in 2012 which
was primarily caused by a decrease in local
Year ended December 31, 2012 compared to year and domestic long distance usage. Further,
ended December 31, 2011 monthly subscription charges revenues
also decreased by Rp199 billion, or 6.6% in
1. Revenues 2012. The decrease in fixed lines telephone
Total revenues increased by Rp5,890 billion, or revenues was primarily due to shifting usage
8.3%, from Rp71,253 billion in 2011 to Rp77,143 to cellular telephone services.
billion in 2012. The increase in revenues in 2012
Additional
c. Data, Internet and Information Technology d. Interconnection Revenues

Services Revenues Interconnection revenues comprised
Data, internet and information technology interconnection revenues from our fixed
services revenues increased by Rp3,700 line network and interconnection revenues
billion, or 15.5%, from Rp23,924 billion in 2011 from Telkomsel’s mobile cellular network.
to Rp27,624 billion in 2012. This increase Interconnection revenues included incoming
was primarily due to an increase in revenues international long-distance revenues from our
from internet, data communication and IDD service (TIC-007).
information technology services by Rp4,117
billion, or 38.3%, from Rp10,740 billion in 2011 Interconnection revenues increased by Rp764
to Rp14,857 billion in 2012, which was in turn billion, or 21.8%, from Rp3,509 billion in 2011
largely driven by increases in cellular data to Rp4,273 billion in 2012. This increase
communication revenues from increased was triggered by an increase in domestic
mobile phone data usage and an increase interconnection and transit revenues of
in Flash mobile broadband subscribers Rp547 billion, or 26.4%, from Rp2,071 billion
of 99.5%, from 5.5 million subscribers in in 2011 to Rp2,618 billion in 2012 primarily
2011 to 11.0 million subscribers in 2012. The due to an increase in cellular interconnection
increase in revenues from internet, data revenues of Rp538 billion, or 30.2%, and
communication and information technology an increase of Rp217 billion, or 15.1% in
services was also due in part to an increase in international interconnection revenues, due
Speedy subscribers of 30.9%, from 1.8 million to our promotion rate offers for international
subscribers in 2011 to 2.3 million subscribers calls and the increased number of incoming
in 2012, a 41.9% increase in data volumes calls to mobile subscribers.
through our VPN network, from 28,702
Mbps in 2011 to 40,748 Mbps in 2012, and a Our total interconnection revenues accounted
70.8% increase in data volumes through our for 5.5% of our consolidated revenues for the
metro ethernet, from 140,733 Mbps in 2011 to year ended December 31, 2012, compared to
240,315 Mbps in 2012. 4.9% for the year ended December 31, 2011.
SMS volumes decreased by 47.8% from e. Network Revenues

226.4 billion messages in 2011 to 118.1 billion Network revenues decreased by Rp93 billion,
messages in 2012, while SMS revenues or 7.1%, from Rp1,301 billion in 2011 to Rp1,208
decreased by a smaller degree, by Rp462 billion in 2012 mainly due to a decrease in our
billion, or 3.5%, from Rp13,093 billion in 2011 revenues from leased lines services by Rp87
to Rp12,631 billion in 2012. The decrease in billion, or 9.5%, from Rp911 billion in 2011 to
SMS volumes is in line with general increase Rp824 billion in 2012. This decrease was due
in usage of internet-based messaging. to declining prices for leased lines.
Revenues declined by a smaller percentage
primarily due to the implementation of cost- f. Other Telecommunications Services
based interconnection for SMS on June 1, Revenues from other telecommunications
2012. Prior to June 2012, SMS were sent and services increased by Rp343 billion, or 14.9%,
received among operators on a "Sender Keep from Rp2,302 billion in 2011 to Rp2,645 billion
All" basis. Effective June 1, 2012, in line with in 2012. The increase was primarily due to an
the cost-based interconnection regime for increase of Rp307 billion, or 41.5% in CPE and
voice calls, the Government implemented terminal revenue, an increase of Rp182 billion,
cost-based interconnection for SMS. As or 83.1% in lease revenue, and an increase
Telkomsel historically had more incoming of Rp146 billion, or 56.4% in revenues from
SMS than outgoing SMS, cost-based pay TV. The increase in pay TV revenues was
interconnection for SMS resulted in an overall primarily due to a 19% increase in the number
benefit for Telkomsel’s SMS revenues. of subscribers from 1.0 million subscribers in
2011 to 1.2 million subscribers in 2012.
This increase above was partially offset - Radio frequency usage expenses
by a decrease in revenues from USO increased by Rp156 billion, or 5.5%, from
compensation due to a decrease in USO Rp2,846 billion in 2011 to Rp3,002 billion
projects to establish internet service centers in 2012, due to an increase in bandwidth
in various provincial capital cities in 2012 used for cellular.
and a decrease in our directory assistance
revenues. The above increases were offset by the
following:
g. Other Income - A decrease in the cost of handset phone,
Other income increased by Rp1,894 billion, or set up top box, SIM and RUIM cards of
184.8%, from Rp665 billion in 2011 to Rp2,559 Rp192 billion, or 21.8%, from Rp879 billion
billion in 2012. The increase primarily related in 2011 to Rp687 billion in 2012. This
to insurance compensation received from decrease was caused by the use of less
the insurer amounted to Rp1,772 billion with expensive packaging for SIM and RUIM
regards to the insured Telkom-3 Satellite that cards;
was built and launched, but failed to reach
its orbit on August 7, 2012. See Note 11 to our - A decrease in operations and
Consolidated Financial Statements. maintenance of Rp179 billion, or 1.9%,
from Rp9,191 billion in 2011 to Rp9,012
2. Expenses billion in 2012 due to a decrease in
Total expenses increased by Rp4,044 billion, or expenses associated with increasing the
8.1%, from Rp49.960 billion in 2011 to Rp54,004 capacity of receiver and transmission
billion in 2012. The increase in expenses was stations and Telkomsel’s broadband
attributable primarily due to increases in services.
operations, maintenance and telecommunication
services, personnel and interconnection b. Depreciation and Amortization Expenses
expenses. These expenses are further explained Depreciation and amortization expenses
below: decreased by Rp407 billion, or 2.7%, from
Rp14,863 billion in 2011 to Rp14,456 billion
a. Operations, Maintenance and in 2012, primarily due to lower impairment
Telecommunications Services Expenses charge on fixed wireless cash generating
Operations, maintenance and unit (“CGU”) by Rp316 billion, or 56.1% from
telecommunications services expenses Rp563 billion in 2011 to Rp247 billion in 2012.
increased by Rp431 billion, or 2.6%, from In addition, amortization expense decreased
Rp16,372 billion in 2011 to Rp16,803 billion in by Rp23 billion, or 3.8%, from Rp599 billion in
2012. 2011 to Rp576 billion in 2012 due to decrease
in goodwill impairment expense and license
The increase in operations, maintenance and amortization expense, and depreciation
telecommunications services expenses was expense decrease by Rp68 billion, or 0.5%,
attributable by the following: from Rp13,701 billion ini 2012 to Rp13,633
- Insurance expenses increased by Rp240 billion in 2012. Decrease in depreciation
billion, or 55.7%, from Rp431 billion in 2011 expense primarily due to switching
to Rp671 billion in 2012 due to payment of equipment and cable network expenses.
Telkom-3 satellite insurance;
- Concession fees and USO charges c. Personnel Expenses
increased by Rp217 billion, or 17.6%, from Personnel expenses increased by Rp1,231
Rp1,235 billion in 2011 to Rp1,452 billion in billion, or 14.4%, from Rp8,555 billion in 2011
2012. This increase was primarily due to to Rp9,786 billion in 2012 due in part to an
the increase in our total revenues, which increase in vacation pay, incentives and other
we use to calculate the amount spent on benefits by Rp586 billion, or 20.8%, from
USO projects, by Rp5,889 billion, or 8.3%; Rp2,814 billion in 2011 to Rp3,400 billion in
and 2012, an increase by Rp182 billion or 35.2%
Additional
in early retirement program expenses from Rp129 billion in 2012. This decrease resulted
Rp517 billion in 2011 to Rp699 billion in from our shareholders’ decision to lower
2012, and an increase in salaries and related the amount of net profit spent on corporate
benefits by Rp256 billion or 8.5% from social responsibility from 2.0% in 2011 to 1.0%
Rp3,001 billion in 2011 to Rp3,257 billion in in 2012.
2012.
Professional fees decreased by Rp48 billion,
d. Interconnection Expenses or 20.4%, while security and screening
Interconnection expenses increased by expense decreased by Rp35 billion, or 36.1%,
Rp1,112 billion, or 31.3%, from Rp3,555 billion from Rp97 billion in 2011 to Rp62 billion in
in 2011 to Rp4,667 billion in 2012 primarily 2012.
due to an increase of 43.5% in domestic
interconnection and transit interconnection g. (Loss) gain on Foreign Exchange – net
expenses and an increase of 16.5% in Loss on foreign exchange - net decreased
international interconnection fees. by Rp21 billion, or 10%, from Rp210 billion in
2011 to Rp189 billion in 2012. The decrease
Our total interconnection expenses was primarily due to the depreciation of the
accounted for 8.6% of our consolidated Japanese Yen by 4.3% wich was partially
expenses for the year ended December 31, offset by the appreciation of the US Dollar by
2012, compared to 7.1% for the year ended 6.3%.
December 31, 2011.
h. Other expenses
e. Marketing Expenses Other expenses increased by Rp1,781 billion,
Marketing expenses decreased by Rp184 or 927.6%, from Rp192 billion in 2011 to
billion, or 5.6%, from Rp3,278 billion in 2011 Rp1,973 billion in 2012. The increase primarily
to Rp3,094 billion in 2012 primarily due to related to derecognition of the carrying value
a decrease in advertising and promotion of the Telkom-3 Satellite, which was built and
expenses by Rp249 billion, or 9.1% due to launched, but failed to reach usable orbit on
marketing cost optimization. August 7, 2012, amounting to Rp1,606 billion.
See Note 11 to our Consolidated Financial
f. General and Administrative Expenses Statements.
General and administrative expenses
increased by Rp101 billion, or 3.4%, from 3. Operating Profit and Operating Profit Margin
Rp2,935 billion in 2011 to Rp3,036 billion in As a result of the foregoing, operating profit
2012 due in part to an increase in general increased by Rp3,740 billion, or 17.0%, from
expenses by Rp201 billion, or 61.7%, from Rp21,958 billion in 2011 to Rp25,698 billion in
Rp326 billion in 2011 to Rp527 billion in 2012. Operating profit margin increased from
2012. The increase in general expenses 30.8% in 2011 to 33.3% in 2012.
was primarily due to vehicle facility
reimbursement expenses related to changes 4. Profit before Income Tax and Pre-Tax Margin
of our policy and directors’ severance pay As a result of the foregoing, profit before income
due to the Board of Directors changes in tax increased by Rp3,371 billion, or 16.2%, from
2012. Provision for impairment of receivables Rp20,857 billion in 2011 to Rp24,228 billion in
increased by Rp32 billion, or 3.6%, from 2012. Pre-tax margin slightly increased from
Rp883 billion in 2011 to Rp915 billion in 2012. 29.3% in 2011 to 31.4% in 2012.
This increase primarily resulted from current
year individual and collective assessment for 5. Income Tax Expense
impairment of receivables. Income tax expense increased by Rp479 billion,
or 8.9%, from Rp5,387 billion in 2011 to Rp5,866
The increase in provision for impairment of billion in 2012, following the increase in profit
receivables was partially offset by a decrease before income tax by 17.2%.
in social contribution expenses by Rp161
billion, or 55.5%, from Rp290 billion in 2011 to
6. Other Comprehensive (Expenses) Income Year ended December 31, 2013 compared to year
Other comprehensive income increased by Rp15 ended December 31, 2012
billion, or 136.4%, from Rp11 billion in 2011 to
Rp26 billion in 2012 due to the increase foreign 1. Cash Flows from Operating Activities
currentcy translation by Rp24 billion offset by Net cash provided by operating activities in
decrease in change in fair value of available for 2013 was Rp36,574 billion (US$3,005 million)
sale financial asset by Rp9 billion. compared to Rp27,941 billion in 2012. The
increase was primarily due to an increase of
7. Comprehensive Income for the year Rp5,103 billion, or 7.1%, in cash receipts from
Comprehensive income for the year increased by customers and from other operators of Rp528
Rp2,907 billion, or 18.8%, from Rp15,481 billion in billion or 13.2% due to the increase of our
2011 to Rp18,388 billion in 2012. operating revenue and also due to the decrease
in cash payment for our expense of Rp.6,211
8. Profit for the Year Attributable to Non- billion, or 18.5%. This was partially offset by an
controlling Interest increase of Rp1,809 billion, or 32.4%, in payment
Profit for the year attributable to non-controlling for income tax and cash payment to employees
interest increased by Rp1,018 billion, or 22.6%, of Rp1,721 billion, or 21.1%.
from Rp4,505 billion in 2011 to Rp5,512 billion in
2012. 2. Cash Flows from Investing Activities
Net cash flows used in investing activities in
9. Profit for the Year Attributable to Owners of the 2013 was Rp22,702 billion (US$1,865 million)
Parent Company compared to Rp11,311 billion in 2012. This increase
Profit for the year attributable to owners of the was primarily due to an increase of Rp11,423
parent company increased by Rp1,885 billion, or billion in acquisition of property and equipment.
17.2%, from Rp10,965 billion in 2011 to Rp12,864 This was partially offset by a decrease of Rp1,720
billion in 2012. billion or 42.9% in placement in time deposit and
an increase of cash received in divestment of
10. Net Income per Share subsidiary and associate company Rp926 billion.
Net income per share increased by Rp21.9, or
19.6.0%, from Rp111.9 in 2011 to Rp133.8 in 2012. 3. Cash Flows from Financing Activities
Net cash flows used in financing activities
C. Net Cash Flows totaled Rp13,327 billion (US$1,095 million) in
The following table sets out information concerning 2013 compared to Rp13,314 billion in 2012. This
our consolidated cash flows, as set out in (and increase by Rp13 billion, or 0.1%, was primarily
prepared on the same basis as) our Consolidated due to a increase of Rp2,368 billion in proceed
Financial Statements: from sale of treasury stock and a decrease of
Years ended December 31,

2013 2012 2011

Net cash flows:
provided by operating activities 36,574 3,005 27,941 30,553
used in investing activities (22,702) (1,865) (11,311) (14,505)
used in financing activities (13,327) (1,095) (13,314) (15,539)
Net increase in cash and cash equivalents 545 45 3,316 509
Effect of foreign exchange rate changes on cash and cash 1,039 85 168 5
equivalents
Cash and cash equivalents at beginning of year 13,118 1,078 9,634 9,120
Ending balance of disposed subsidiary (6) - - -
Cash and cash equivalents at end of year 14,696 1,208 13,118 9,634
Additional
Rp1,744 billion, in payments for treasury stock. and a decrease of Rp4,976 billion, or 37.7%, in
This was partially offset by an increase of cash payments for the acquisition of property
Rp1,227 billion, or 17.2%, in cash dividends paid to and equipment. This was partially offset by
our stockholders and Rp1,083, or 30% to non- a decrease of Rp1,862 billion or 14,323.1% in
controlling stockholders subsidiaries due to the proceeds from insurance claims relating to
increase of our operating profit and a decrease unsuccessful launch of the Telkom-3 satellite.
of Rp1,271 billion obtain from additional bank
loan. Apart from cash on hand and cash in banks, we
invest the majority of our excess cash from time
Year ended December 31, 2012 compared to year to time in time deposits. Since May 14, 2004, we
ended December 31, 2011 also have been investing a part of our excess
cash in Rupiah-based mutual funds and other
1. Cash Flows from Operating Activities marketable securities. As of December 31, 2012,
Net cash provided by operating activities in other current financial assets totaling Rp4,338
2012 was Rp27,941 billion (US$2,898 million) billion (US$450 million) in mutual funds and
compared to Rp30,553 billion in 2011. The other marketable securities were outstanding.
decrease was primarily due to an increase of
Rp8,235 billion, or 32.4%, in cash payments for 3. Cash Flows from Financing Activities
expenses. This was partially offset by an increase Net cash flows used in financing activities
of Rp4,391 billion, or 6.5%, in cash receipts from totaled Rp13,314 billion (US$1,381 million) in
customers due to the increase of our revenues. 2012 compared to Rp15,539 billion in 2011.
This decrease by Rp2,225 billion, or 14.3%, was
2. Cash Flows from Investing Activities primarily due to a decrease of Rp3,075 billion, or
Net cash flows used in investing activities in 2012 41.9%, in repayment of two-step loans and bank
was Rp11,311 billion (US$1,173 million) compared loans and a decrease of Rp315 billion, or 15.3% in
to Rp14,505 billion in 2011. This decrease was payments for treasury stock. This was partially
primarily due to an increase of Rp3,975 billion, offset by an increase of Rp1,058 billion, or 17.4%,
in purchases of available for sale financial assets in cash dividends paid to our stockholders.
D. Obligation and Commitment
1. Contractual Obligation
The following table sets forth information on certain of our material contractual obligations as of December
31, 2013.
By Payment Due Dates
Contractual Obligations More than 5

Total Less than 1 year 1-3 years 3-5 years
years
(Rp billion) (Rp billion) (Rp billion) (Rp billion)
(Rp billion)
Short-Term Loan(1)(6) 432 432
Long-Term Debts (2)(6)

14,855 4,445 5,405 1,756 3,249
Capital Lease Obligations(3) 4,969 648 1,060 1,097 2,164
Interest on Short-term Loans, 1,935 423 360 782 370
Long-term Debts and Capital
Lease Obligations(7)
Operating Leases(4) 14,037 1,845 3,270 3,095 5,827
Unconditional Purchase 18,461 18,461 - - -
Obligations(5)
Total 54,689 25,254 10,095 6,730 11,610
(1) Related to liabilities under short-term loans obtained from Bank CIMB Niaga Bank UOB, Bank Danamon, BRI and other banks. See Note 17 to our
Consolidated Financial Statements.
(2) See Notes 18-20 to our Consolidated Financial Statements.
(3) Related to the leases of the slot site of the tower, property and equipment under RSA, transmission installation and equipment, data processing
equipment, office equipment, vehicles and CPE assets.
(4) Related primarily to leases of leased line, telecommunication equipment and land and building.
(5) Capital expenditures committed under contractual arrangements.
(6) Excludes the related contractually committed interest obligations.
(7) See “Business Overview – Risk Factors – Risks Related to Our Business – Financial Risks – We are exposed to interest rate risk”..
See Note 41 to our Consolidated Financial Statements for further details on our contractual commitments.
In addition to the above contractual obligations, as of December 31, 2013, we had long-term liabilities for
pension, post-retirement health care benefits and long service awards. In 2013 we contributed Rp302 billion
to our post-retirement health care benefits plan and to our defined benefit pension plan Rp182 billion. See
Notes 34 and 36 to our Consolidated Financial Statements.
2. Indebtedness
Consolidated total indebtedness (consisting of long-term liabilities, current maturities of long-term liabilities,
short-term bank loans and deferred consideration for business combinations) as of December 31, 2011, 2012
and 2013 were as follows:
As of December 31,
2013 2012 2011

Indonesian Rupiah 17,553 1,441 16,192 14,142
US Dollar(1) 1,724 142 2,052 2,561
Japanese Yen (2)
979 80 1,031 1,168
Total 20,256 1,663 19,275 17,871
(1) The amounts as of December 31, 2011, 2012 and 2013 translated into Rupiah at Rp9,075, Rp9,645 and Rp12,180 = US$1, respectively, being the Reuters
sell rates for US Dollar at each of those dates.
(2) The amounts as of December 31, 2011, 2012 and 2013 translated into Rupiah at Rp117.0, Rp111.8 and Rp115.9 = Yen 1, respectively, being the Reuters sell
rates for Yen at each of those dates.
Of our total indebtedness, as of December 31, 2013, Rp5,525 billion, Rp6,465 billion and Rp2,853 billion were
scheduled for repayment in 2014, 2015 to 2016 and 2017 to 2018 and thereafter, respectively.
For further information on our Company’s indebtedness, see Notes 17-21 to our Consolidated Financial
Statements.
3. Material Contract
In 2013 and 2012, we did not enter into any new material contracts nor did we amend any existing material
contracts, other than contracts entered into or amended in the ordinary course of business.
E. Liquidity
1. Liquidity Sources
The main source of our corporate liquidity is cash provided by operating activities and long-term debt
through the capital markets as well as long-term and short-term loans through bank facilities. We divide our
liquidity sources into internal and external liquidity.
a. Internal Liquidity Sources

To fulfill our obligations we rely primarily on our internal liquidity. As of December 31,2013, we had
Rp14,696 billion in cash and cash equivalents available. In 2013, cash and cash equivalents increased by
Rp1,578 billion. In 2012, the increase of cash flow provided by operating activities primarily arise from
cash receipts from customers of Rp5,103 billion.
We made net repayments of current indebtedness for borrowed money of Rp7,967 billion in 2011,
Rp5,843 billion in 2012 and Rp6,239 billion in 2013. Cash outflows in 2013 reflected payments for long-
term liabilities of Rp4,803 billion and Short-term liabilities of Rp407 billion; and
Our internal liquidity strength reflected in our current ratio, which we calculate as current assets divided
by current liabilities, increased from 116.0% as of December 31, 2012 to 116.3% as of December 31, 2013.
Additional
b. External Liquidity Sources - An increase of Rp105 billion in asset held for sale.
Our primary external sources of liquidity are
short and long-term bank loans, two-step We believe that our working capital is sufficient
loans, bonds and notes payable. During the for our present requirements. We expect that our
year 2013 we used external liquidity bank working capital will continue to be addressed
loans of Rp2,665 billion; and Short-term bank by various funding sources, including cash from
loans of Rp813 billion. operating activities and bank loans.
c. Outstanding Liquidity Sources G. Solvency

We had undrawn loan facilities which include Our solvency or our ability to meet our short-
the following sources of unused liquidity: term and long-term obligations highly influenced
- Bank CIMB Niaga loan facility in the by our source of liquidity. Refer to explanation on
amount of Rp1,053 billion; “Liquidity”.
- Japan Bank for International Cooperation
loan facility in the amount of 1. Current Liabilities
USD31,350,000; Our ability to pay our current liabilities is
- BNI loan facility in the amount of Rp350 indicated by the ratios on the table below:
billion; Ratios 2013 2012
- UOB loan facility in the amount of Rp70 Current ratio 116.3% 116.0%
billion; Quick ratio 114.5% 113.6%
- BRI loan facility in the amount of Rp49 Cash ratio 75.8% 72.4%
billion;
- Bank Ekonomi Raharja loan facility in the 2. Non-Current Liabilities
amount of Rp18 billion; Our ability to pay our debt is indicated by the
- Bank Bukopin loan facility in the amount ratios on the table below
of Rp9 billion; Ratios 2013 2012
- BRI Syariah loan facility in the amount of Debt to equity ratio 33.5% 37.4%
Rp1,402 million;
Debt to EBITDA 46.4% 48.0%
- Bank Syariah Mandiri loan facility in the
Times interest earned ratio 29.0 times 19.5 times
amount of Rp1,297 million; and
- Syndicated loan facility of BNI, BRI and
For detail discussion about our debt, see Notes
Bank Mandiri in the amount of Rp749
17-21 to our Consolidated Financial Statements.
million.
H. Receivable Collectibility
F. Working Capital
Our receivable collectability, indicated by the ratios
Net working capital, calculated as the difference
average collection period that show an average
between current assets and current liabilities,
of days that we take to collect our receivable and
amounted to a deficit Rp3,866 billion as of
receivable turnover that show how many times in
December 31, 2012 and surplus Rp4,638 billion
average the funds invested in receivable are turned
(US$381 million) as of December 31, 2013. The
in one year.
increase in net working capital was primarily due to:
- A substantial increase of Rp2,534 billion in other
Our average collection period were 26.5 days in
current financial assets;
2013 and 24.7 days in 2012. Our receivable turnover
- An increase of Rp1,578 billion in cash and cash
for 2013 and 2012 were 13.8 and 14.8
equivalents; and
- An increase of Rp3,926 billion in trade payables
We have made provision for impairment of
from third parties.
receivables based on the collectability amount
of the historical impairment rates and individual
This was partially offset by:
account of its customers’ credit quality and credit
- A decrease of Rp899 billion in accrued expense;
history, amounted to Rp2,872 in 2013 and Rp2,047
- A decrease of Rp528 billion in current maturities
billion in 2012. As of December 31, 2012 and 2011, the
of long-term liabilities; and
carrying amount of our receivables considered past
due but not impaired amounted to Rp2,418 billion ratios with reference to regional peers in the
and Rp2,189 billion, respectively. We concluded that telecommunications industry.
past due but not impaired receivables, along with
receivables that are neither past due nor impaired, For detail discussion about management policy on
are due from customers with good debt history and capital structure, see Note 45 to our Consolidated
are expected to be recoverable. Financial Statements.
For detail discussion about our receivable, see Note J. Capital Expenditures
6 to our Consolidated Financial Statements. In 2013, we incurred capital expenditures of
Rp24,898 billion (US$2,046 million), less than
I. Capital Structure the originally budgeted Rp27,243 billion. This
Our capital structure as of December 31, 2013 is decrease was mainly due to the delay of our SCCS
described as follows: development projects.
Amount Portion Our capital expenditures are grouped into the

(Rp billion) (%)
following categories for planning purposes:
Short Term Debt 432 0.5 - Broadband services, which consist of broadband,
Long Term Debt 19,824 24.6 IT, application and content and service node;
Debt Total 20,256 25.1 - Network infrastructure, which consists of core
Equity Attributable to Owner 60,542 74.9 transmission network, metro-ethernet and
Total Invested Capital 80,798 100.0 Regional Metro Junction (“RMJ”), IP backbone
and satellite;
We take a qualitative approach towards our capital - Optimizing legacy, for wireline; and
structure and debt levels. Under our syndicated loan - Capex supports.
agreement with BNI, BRI and Bank Mandiri, we are
required to maintain a debt to equity ratio of not Of our Rp24,898 billion capital expenditure in
more than 2.0 and debt service coverage ratio of 2013, Telkom (as parent company) incurred capital
more than 1.25. As of December 31, 2013, our debt expenditures of Rp5,313 billion (US$437 million),
to equity ratio was 33.5% and our debt service Telkomsel incurred capital expenditures of Rp15,662
coverage ratio was 6.2, indicating our strong ability billion (US$1,287 million) and our other subsidiaries
to meet our debt obligations. Our debt levels are incurred capital expenditures of Rp3,923 billion
primarily driven by our plans to develop our existing (US$322 million) as follows:
and new strategic businesses. In determining our
optimum debt levels, we also consider our debt Table of realization of our capital expenditure

2013 2012 2011
(Rp billion) (Rp billion) (Rp billion)
Telkom (parent company)
Broadband service 3,285.5 1,662.0 1,875.0
Network service 1,674.4 2,060.0 1,979.0
Optiming legacy 191.0 86.0 156.0
Support 162.1 232.0 192.0
Subtotal for Telkom 5,313.0 4,040.0 4,202.0
Subsidiaries
Telkomsel 15,662.0 10,656.0 8,472.0
Others 3,923.0 2,576.0 1,929.0
Subtotal for subsidiaries 19,585.0 13,232.0 10,401.0
Total for Telkom Group 24,898.0 17,272.0 14,603.0
Actual future capital expenditures may differ from the amounts indicated above due to various factors,
Additional
including but not limited to the Indonesian economy, For more detailed discussion regarding our
the Rupiah/US Dollar and Rupiah/Euro exchange material commitments for capital expenditures,
rates and other applicable foreign exchange rates, see Note 41A to our Consolidated Financial
the availability of vendor or other financing on terms Statements.
acceptable to us, technical or other problems in
obtaining or installing equipment and whether we 2. Source of Funds
enter any new lines of business. Historically, we have good leverage and
funded our capital expenditures from cash
K. Material Commitment For Capital operating activities and external funds are
Investment still in the optimal capital structure. In 2014,
we allocate capital expenditure increased
1. Purpose of the Commitment significantly in accordance with the company's
As of December 31, 2013, we had material business expansion plan, the amount of capital
commitments for capital expenditures under expenditure to revenue ratio in the range of 25%-
certain contractual arrangements of Rp18,461 30%. The increase in capital expenditure is the
billion, principally relating to procurement and most significant will be allocated in proportion to
installation of switching equipment, transmission the increase in broadband services and also to
equipment and cable network. These include, the subsidiary entities.
among others, broadband access development
with MSAN platform, GPON project, metro We expect to fund the above commitments with
Ethernet expansion project, Sumatra-Bangka our internal and external sources of funds. See
SBCS project, Tarakan-Tanjung Selor TSCS explanation on “Capital Expenditures”.
project, Luwuk-Tutuyan TSCS project, DWDM
and DWDN project, new fiber optic cable 3. Denomination of Currency
deployment as an alternative route, JASUKA ISP As of December 31, 2013, details of material
WDM Sumatera Bangka Cable System , IP Radio commitment for capital investment by currency
Equipment project, XGPON project, Telkom are as follows:
cache system project, TITO project, Indonesia
Wi-Fi project, VPN CISCO project, OSP FTTH Currencies Amounts in Equivalent in
Foreign Currencies Rupiah
project, Internet Protocol Backbone (“IPBB”)
(in millions)
project, Wireless Access Gateway project,
Rupiah - 10,404
Sulawesi Maluku Papua cable system, PE Speedy
US Dollar 660 8,043
project, Surabaya-Ujung Pandang-Banjarmasin
JPY 58.0 7
Backbone Ring Capacity project and Wi-Fi
Euro 0.3 5
CISCO project.
SGD 0.2 2
18,461
Our subsidiary, Telkomsel, has material
commitments for capital expenditures related,
among others, to the construction of combined 4. Planned Actions to Mitigate Foreign Exchange
2G and 3G core network as well as maintenance Risks
and procurement of equipment and related We are exposed to foreign exchange risk on
services for Next Generation Convergence, sales, purchases and borrowings transactions
IP RAN Rollout and Technical Support, Next that are denominated in foreign currencies,
Generation Convergence Core Transport Rollout, primarily in US Dollars and Japanese Yen.
Gateway GPRS Support Node (“GSSN”). In Nevertheless, our exposure to foreign exchange
addition, TelkomProperty, Mitratel and Telin rates risk is not material.
also have material commitment for capital
expenditures, each related to construction Management provides written policy for foreign
of Telkom Landmark Tower building, currency risk management mainly through
telecommunication towers and OSS-BSS-VAS time deposits placements and hedging to
System Rollout and Radio Access Network cover foreign currency risk exposures for the
(“RAN”) procurement.. time range of 3 up to 12 months. Increasing
risks of foreign currency exchange rates on our
obligations are expected to be offset by time deposits and receivables in foreign currencies that are equal to
at least 25% of the outstanding current liabilities.
For detail discussion on material commitments for capital investment, see Notes 41 and 44 to our
Consolidated Financial Statements.
OTHER DISCLOSURES
A. Changes In Accounting Policies

There are no changes in accounting policies implemented in the preparation of the 2013 Consolidated Financial
Statements, except for the implementation of a number of financial accounting standards (SAK) that have been
revised and are effective as of January 1, 2013 , among others:
SAK Impact of SAK Application

PSAK 38 The company shall:
(revised 2012) - implement pooling of interest method for an entity that received the business, with assumption at the initial
, "Common business merger under common control, and not since the beginning of the comparative period;
Control - the entity that receives as well as the one that dispose the business, in a business combination under common
Business control, shall recognize the difference between compensation transferred or received, and the carrying amounts
Combination " of each transaction of the business combination under common control, or the carrying amounts of the business
disposed in the equity statement and present it as the additional paid-in capital.
PSAK 60 The company shall:
(revised - provide qualitative disclosure in the context of quantitative disclosures related to credit risk, liquidity risk and
2010), market risk;
"Financial - eliminate the requirement on exception to disclosures of credit risk, liquidity risk and market risk due to materiality
Instruments: limits;
Disclosures - exception to disclosure of maximum value of credit risk exposure of financial instruments which carrying amount
represent the best amount of maximum exposure to credit risk; disclosure of financial effect of collaterals held
as security and other credit quality improvement, with reference to the numbers that best reflects the maximum
exposure to credit risk; and remove the disclosure requirements of the carrying amount of financial assets that are
not yet due, or those that are not impaired based on renegotiated;
- eliminate disclosure requirements description of collateral held as security and other credit quality improvement
and the estimated fair value of financial assets that are past due at the end of the reporting period but not
impaired, and for financial assets that are individually determined to be impaired;
- emphasizing the disclosure requirements of financial assets or non-financial assets acquired during the period
through transfer of ownership of collateral held as security, or require other credit quality improvement (eg.
guarantees), and those assets meet the recognition criteria in other relevant PSAK;
- eliminate the requirement on implementing guidelines for disclosure related to materiality, as this requirement is
basically covered in PSAK 1 "presentation of financial statements"
For comprehensive discussions on significant changes of statement of financial accounting standards (PSAK),
see Note 2a to the Consolidated Financial Statements.
B. Changes In Laws And Regulation

During the year 2013 there were no changes in laws and regulation that significantly influence the Company. See
discussion in “Additional Information (for ADR Shareholders) – Legal Basis and Regulation”.
C. Exchange Controls
1. Exchange Rate Information
The following table shows the exchange rate of Indonesian Rupiah to US Dollar based on the middle
exchange rate which is calculated based on the Bank Indonesia buying and selling rates for the periods
indicated.
Exchange Rate Information

Additional
at Period End Average Low High

Calendar Year
(Rp Per US$1)
2009 (1) 9,400 10,356 11,980 9,400
2010 (1) 8,991 9,078 9,365 8,924
2011 (1) 9,068 8,773 9,170 8,508
2012 (1) 9,670 9,419 9,670 9,000
2013 12,189 11,597 12,270 10,922
September(2) 11,613 11,346 11,613 10,922
October(2) 11,234 11,367 11,593 11,018
November(2) 11,977 11,613 11,977 11,354
December(2) 12,189 12,087 12,270 11,830
2014 11,634 12,057 12,267 11,620
January (2)
12,226 12,180 12,267 12,047
February(2) 11,634 11,935 12,251 11,620
Source: Bank Indonesia
(1) Determined based upon the last day middle exchange rate of each month announced by Bank Indonesia applicable for the period.
(2) Determined based upon the daily middle exchange rate announced by Bank Indonesia during the applicable period.
Under the current exchange rate system, the exchange rate of the Indonesian rupiah is determined by the
market, reflecting the interaction of supply and the exchange system. For example, only banks
demand in the market. However, Bank Indonesia are authorized to deal in foreign exchange
may take measures to maintain a stable and execute exchange transactions related to
exchange rate. For the year 2013, the average the import and export of goods. In addition,
rate of Rupiah to the US Dollar was Rp11,597, with Indonesian banks (including branches of foreign
the lowest and highest rates being Rp12,270 and banks in Indonesia) are required to report to
Rp10922, respectively. Bank Indonesia any fund transfers exceeding
US$10,000. As a State-Owned Company, and
The exchange rates used for translation of based on the decree of the Head of PKLN, we
monetary assets and liabilities denominated are required to obtain an approval from PKLN
in foreign currencies are the buy and sell rates prior to acquiring foreign commercial loans and
published by Reuters in 2011, 2012 and 2013. The must submit periodical reports to PKLN during
Reuters buy and sell rates, applied respectively the term of the loans.
to monetary assets and liabilities, were Rp9,060
and Rp9,075 to US$1.00 as of December 31, D. Quantitative And Qualitative Disclosures
2011, Rp9,630 and Rp9,645 to US$1.00 as of About Market Risks
December 31, 2012 and Rp12,160 and Rp12,180 to We are exposed to market risks that arise from
US$1.00 as of December 31, 2013. changes in exchange rates, interest rates, credit
risk and liquidity risk, each of which will have an
The Consolidated Financial Statements are impact on us. We do not generally hedge our long-
stated in Rupiah. The translations of Rupiah term liabilities in foreign currencies but hedge our
amounts into US Dollar are included solely for obligations for the current year. As of December
the convenience of the readers and have been 31, 2013, assets in foreign currencies reached
made using the average of the market buy and 87% against our liabilities denominated in foreign
sell rates of Rp12,170 to US$1.00 published by currencies. Our exposure to interest rate risk is
Reuters on December 31, 2013. managed through a mix of fixed and variable rate
liabilities and assets, including short-term fixed rate
2. Foreign Exchange Controls assets. Our exposure to such market risks fluctuated
Indonesia operates a liberal foreign exchange during 2011, 2012 and 2013 as the Indonesian
system that permits the free flow of foreign economy was affected by changes in the US Dollar-
exchange. Capital transactions, including Rupiah exchange rate and interest rates themselves.
remittances of capital, profits, dividends and We are not able to predict whether such conditions
interest, are free of exchange controls. A number will continue during 2014 or there after.
of regulations, however, have an impact on
1. Exchange Rate Risk
We are exposed to foreign exchange risk on
sales, purchases and borrowings that are denominated in foreign currencies, primarily in U.S. dollar and
Japanese yen. Our exposures to other foreign exchange rates are not material. Increasing risks of foreign
currency exchange rates on our obligations are expected to be offset by time deposits and receivables in
foreign currencies that are equal to at least 25% of the outstanding current liabilities.
The information presented in the following table is based on assumptions of selling and buying rates in
US Dollar as well as other currencies, which were quoted by Reuters on December 31, 2013 and applied
respectively to monetary assets and liabilities. The buying and selling rates as of December 31, 2013 were
Rp12,160 and Rp12,180 to US$1, respectively.
However, we believe these assumptions and the information described in the following table may be
influenced by a number of factors, including a fluctuation and/or depreciation of the Rupiah in the future.
Outstanding Balance
as of December 31, Expected Maturity Date
2013
Foreign Rp Equiv. There

2014 2015 2016 2017 2018 Fair Value
Currency (Rp After
(million) million) (Rp million)
ASSETS
Cash and Cash
Equivalents
US Dollar 394.30 4,801,232 4,801,232 - - - - - 4,801,231
Japanese Yen 1.23 142 142 - - - - - 142
Other (1)
11.42 138,826 138,826 - - - - - 138,825
Other Current
Financial Assets
US Dollar 10.78 131,256 131,256 - - - - - 131,256
Trade Receivables
Related Parties
US Dollar 2.44 29,660 29,660 - - - - - 29,660
Third Parties
US Dollar 66.27 806,437 806,437 - - - - - 806,437
Other(1) 0.17 2,030 2,030 - - - - - 2,030
Other Receivables
US Dollar 0.68 8,271 8,271 - - - - - 8,271
Other(1) 0.13 1,584 1,584 - - - - - 1,583
Other Current
Assets
US Dollar - - - - - - - - -
Other (1)
- - - - - - - - -
Advances and
Other Non-current
Assets
US Dollar 5.76 70,253 70,253 - - - - - 70,253
Additional
Outstanding Balance
as of December 31, Expected Maturity Date
2013
Foreign Rp Equiv. There

2014 2015 2016 2017 2018 Fair Value
Currency (Rp After
(million) million) (Rp million)
LIABILITIES
Trade Payables
Related Parties
US Dollar 1.40 17,014 17,014 - - - - - 17,014
Third Parties
US Dollar 275.35 3,356,036 3,356,036 - - - - - 3,356,036
Other (1)
4.33 52,711 52,711 - - - - - 52,711
Other Payables
US Dollar 7.62 92,939 92,939 - - - - - 92,938
Other (1)
0.09 1,145 1,145 - - - - - 1,145
Accrued Expenses
US Dollar 51.41 626,637 626,637 - - - - - 626,637
Japanese Yen 18.63 2,158 2,158 - - - - - 2,158
Other(1) 0.01 175 175 - - - - - 175
Advances from
Customers and
Suppliers
US Dollar 1.60 19,526 19,526 - - - - - 19,526
Other (1)
0.01 122 122 - - - - - 122
Current Maturities
of Long-term
Liabilities
US Dollar 34.85 424,611 424,611 - - - - - 465,501
Japanese Yen 767.90 88,976 88,976 - - - - - 116,603
Promissory Notes
US Dollar 28.67 349,169 276,022 39,690 33,457 - - - 348,665
Long-term
Liabilities(2)
US Dollar 78.82 960,416 - 352,264 240,707 154,036 54,318 159,091 972,764
Japanese Yen 7,678.98 889,763 - 88,976 88,976 88,976 88,976 533,859 893,355
(1) Assets and liabilities denominated in other foreign currencies are presented as US Dollars equivalents using the buy and sell rates quoted by
Reuters prevailing at the end of the reporting period.
(2) Long-term liabilities for the purpose of this table consist of loans denominated in foreign currencies from two-step loans, obligation under finance
leases and long-term bank loans, which in each case include their current maturities.
2. Interest Rate Risk

Our exposure to interest rate fluctuations results primarily from changes to the floating rate applied for
long-term debt. This risk relates to loans under the Government on-lending program that has been used to
finance our capital expenditures. Interest rate fluctuation is monitored to minimize any negative impact to
financial position. Borrowings at variable interest rates expose our Company and our subsidiaries to interest
rate risk. To measure market risk fluctuations in interest rates, our Company and our subsidiaries primarily
use interest margin and maturity profile of the financial assets and liabilities based on changing schedule of
the interest rate.
The actual cash flows from our debt are denominated in Rupiah, US Dollar and Japanese Yen, as appropriate
and as indicated in the table. The information presented in the table has been determined based on the
following assumptions: (i) fixed interest rates on Rupiah time deposits are based on average interest rates
offered for three month placements in effect as of December 31, 2013 by the banks where such deposits
were located; (ii) variable interest rates on Rupiah denominated long-term liabilities are calculated as of
December 31, 2013 and are based on contractual terms setting interest rates based on average rates for
the preceding six months on three month certificates issued by Bank of Indonesia or based on the average
three month deposit rate offered by the lenders; (iii) fixed interest rates on US Dollar deposits are based
on average interest rates offered for three month placements by the various lending institutions where
such deposits are located as of December 31, 2013 and (iv) the value of marketable securities is based on
the value of such securities on December 31, 2013. However, these assumptions may change in the future.
These assumptions are different from the rates used in our Consolidated Financial Statements; accordingly,
amounts shown in the table may differ from the amounts shown in our Consolidated Financial Statements.

Interest Rate Risk
Outstanding Balance
Expected Maturity Date
as of December 31, 2013
There
Original Rp Equiv. Rate 2014 2015 2016 2017 2018 Fair Value
after
Currency (Rp (%)
(million) million)
(Rp million)
ASSETS
Fixed Rate
Cash and
Cash
Equivalents
Time deposit
Rupiah 8,185,170 8,185,170 1.00- 8,185,170 - - - - - 8,185,170

10.75
US Dollar 309 3,767,769 0.03- 3,767,769 - - - - - 3,767,769

3.00
Available-
for-Sale
Financial
Assets
Rupiah 140,782 140,782 1.60- 140,782 - - - - - 140,782

10.50
US Dollar 11 131,256 1.00-1.10 131,256 - - - - - 131,256
LIABILITIES
Short-term
Bank Loans
Variable Rate
Rupiah
Additional
Outstanding Balance
Expected Maturity Date
as of December 31, 2013
There
Original Rp Equiv. Rate 2014 2015 2016 2017 2018 Fair Value
after
Currency (Rp (%)
(million) million)
(Rp million)
Principal 431,751 431,751 431,751 - - - - - - 431,751
Interest 8,868 8,868 8,868 - - - - - - -
US Dollar
Principal - - - - - - - - - -
Interest - - - - - - - - - -
Long-term
Liabilities
Variable Rate
Rupiah
Principal 9,233,335 9,233,335 3,685,445 2,651,044 950,368 835,399 1,101,079 - 9,026,752
Interest 1,661,906 1,661,906 6.58-11 635,136 416,386 221,357 141,741 247,286 - -
US Dollar
Principal 83 1,008,692 473,948 264,718 175,757 94,269 - - 1,033,891
Interest 2 21,332 1.17-3.25 11,228 6,402 2,806 896 - - -
Fixed Rate
Rupiah
Principal 3,000,000 3,000,000 - 1,005,000 - - 1,995,000 - 3,141,774
Interest 1,471,571 1,471,571 6-11 299,970 253,070 203,490 203,490 511,551 - -
US Dollar
Principal 53 643,807 196,624 126,358 53,911 53,911 213,003 - 671,332
Interest 7 82,847 4-11 24,982 16,136 12,331 10,142 19,256 - -
Japanese Yen
Principal 8,447 978,739 88,976 88,976 88,976 88,976 622,835 - 1,009,958
Interest 1,506 174,511 3.1 29,646 26,887 24,197 21,371 72,410 - -
Finance
Leases
Rupiah
Principal 4,897,255 4,897,255 619,554 505,559 516,397 547,251 544,922 2,163,572 4,897,255
Interest 1,927,184 1,927,184 419,551 357,392 310,156 260,375 208,217 371,493 1,927,184
US Dollar
Principal 7 71,100 28,000 19,541 18,138 5,068 353 - 71,100
Interest 1 9,085 3,215 2,639 2,506 685 40 - 9,085
(1) Long-term liabilities consist of loans which are subject to interest; namely two-step loans, bonds and notes, obligation under finance leases and
long-term bank loans, which in each case include their maturities.
E. Related Party Transactions

We are party to certain agreements and engage in transactions with certain parties that are related to us,
such as cooperatives and foundations. Such parties include the Government and entities related to or owned
or controlled by the Government, such as other State-Owned Enterprises. It is the Company's policy that the
pricing of these transactions be the same as those of arm’s-length transactions. For further details on our
related party transactions, see Note 37 to our Consolidated Financial Statement.
Revenue and Expenses Transaction with Affiliate
2013 2012
Description % % Difference %
Amount of total Amount of total
revenue revenue
REVENUE
Entity Under Common Control
Kisel 2,751 3.3 2,351 3.1 400 17.0
Indosat 1,053 1.3 1,033 1.3 20 1.9
Gratika 342 0.4 3 0.0 339 11.300
Lintasarta 64 0.1 85 0.1 (21) (24.7)
Sub total 4,210 5.1 3,472 4.5 738 21.3
Associated Company
Indonusa2 45 0.1 - - 45 100
CSM 31 0.0 47 0.1 (16) (34.0)
Patrakom1 - - 80 0.1 (80) (100.0)
Others (each below Rp30 billion) 99 0.1 27 0.0 72 266.7
Total 4,385 5.3 3,626 4.7 759 20.9
2013 2012
Description % % Difference %
Amount of total Amount of total
expense expense
EXPENSES
Entity Under Common Control
Indosat 1,008 1.8 1,004 1.9 4 0.4
Kisel 743 1.3 825 1.6 (82) (9.9)
Kopegtel 692 1.2 817 1.6 (125) (15.3)
PLN 651 1.1 660 1.3 (9) (1.4)

Additional
Jasindo 333 0.6 370 0.7 (37) (10.0)
SPM 118 0.2 25 0.0 93 372.0
PT Pos Indonesia 64 0.1 51 0.1 13 25.5
Jamsostek 39 0.1 36 0.1 3 8.3
Sub total 3,648 6.4 3,788 7.3 (140) (3.7)
Entity under significant influence
Yakes 159 0.3 150 0.3 9 6.0
Associated Company
PSN 187 0.3 165 0.3 22 13.3
CSM 63 0.1 100 0.2 (37) (37.0)
Patrakom 1
- - 73 0.1 (73) (100.0)
Sub total 250 0.4 338 0.7 (88) (26.0)
Others (each below Rp30 billion) 80 0.1 34 0.1 46 135.3
Total 4,137 7.2 4,310 8.3 (173) (4.0)
(1) Patrakom become a subsidiary on September 25, 2013.

(2) On October 8, 2013,the Company sold its 80% ownership in Indonusa.
F. Property & Equipment

Our property and equipment is used for telecommunication operations, which mainly consist of transmission
installation and equipment, cable network and switching equipment. A description of these is contained
elsewhere in Note 11 to our Consolidated Financial Statements.
Except for ownership rights granted to individuals in Indonesia, reversionary rights to land rests with the
Republic of Indonesia, pursuant to Agrarian Law No.5/1960. Land title is designated through land rights,
including Right to Build (Hak Guna Bangunan or HGB) and Right of Use (Hak Guna Usaha or HGU). Land title
holders enjoy full use of the land for a specified period, subject to renewal and extensions. In most instances,
land rights are freely tradable and may be pledged as security under loan agreements.
We own several pieces of land located throughout Indonesia with right to build and use for a period of 2-45
years, which will expire between 2014 and 2052. We believe that there will be no difficulty in obtaining the
extension of the land rights when they expire.
As of December 31, 2013, we, including our subsidiaries, had land use rights to 2,995 properties. We hold
registered rights to build and use for most of our properties. Pursuant to Government Regulation No.40/1996,
the maximum initial period for the right to build is 30 years, renewable for an additional 20 years. We are not
aware of any environmental issues that could affect the utilization of our property and equipment. All assets
owned by our Company have been pledged as collateral for bonds. Certain property and equipment of our
subsidiaries with gross carrying value amounting to Rp6,214 billion as of December 31, 2013 have been pledged
as collateral for lending agreements.
Our property and equipment, excluding land, are transaction has been reviewed by an
insured against risks arising from earthquake, independent party. This SPA results in
tsunami, eruption, fire, theft, lightning, acts of the Company’s ownership in Patrakom to
God and other risks. Our assets are covered increase from 40% to 80%.
under Property All Risk Insurance Policies on a
sum insured basis and a first loss basis scheme. (i). Transaction With Non Affiliate
Our insurance policies also include coverage On November 29, 2013, based on notarial
against temporary interruptions of our business. deed No. 54 of Ashoya Ratam, S.H.,
Our Telkom-1 and Telkom-2 satellites are insured M.Kn, the Company entered into a SPA
separately. Our management believes that our with PT Tanjung Mustika, Tbk for the
insurance coverage is adequate to cover potential Company’s acquisition of the remaining
losses from the insured risks. 20% Patrakom for Rp24.8 billion. This SPA
results in the Company’s ownership in
G. Insurance Patrakom to increase from 80% to 100%.
Our property and equipment, excluding land, are Through the acquisition of Patrakom,
insured against risks arising from earthquake, the Company can integrate Patrakom’s
tsunami, eruption, fire, theft, lightning, acts of business activities accordance with the
God and other risks. Our assets are covered Company’s business development plan.
under Property All Risk Insurance Policies on a
sum insured basis and a first loss basis scheme. b. Divestment
Our insurance policies also include coverage On October 8, 2013, the Company sold
against temporary interruptions of our business. 80% of its ownership in Indonusa to PT
Our Telkom-1 and Telkom-2 satellites are insured Trans Cospora and PT Trans Media Corpora
separately. Our management believes that our amounted Rp926 billion. Further on the
insurance coverage is adequate to cover potential same date, the Company, Metra and PT
losses from the insured risks. Trans Corpora signed a Shareholders
Agreement in relation to mutual relationship
H. Material Information and Facts as shareholders of Indonusa, included the
right to the Company and Metra to sell its
1. Business Combination 20% remaining ownership in Indonusa to PT
a. Acquisition Trans Corpora in 24 months after second
(i). Transaction With Affiliate year of closing transaction on certain price
On September 25, 2013, based on notarial (Put Option).
deed No. 22 of Ashoya Ratam, S.H. ,M.Kn,
the Company entered into a Sales and 2. Off-Balance Sheet Arrangements
Purchase Agreement (SPA) with PT Our contingencies are described in Note 42
Elnusa Tbk for the Company’s acquisition while our commitments are described in Note
of the 40% ownership in PT Patra 41a to our Consolidated Financial Statements
Telekomunikasi Indonesia (“Patrakom”) and summarized in the Table of Contractual
for Rp45.6 billion. The Company is Obligations on page 110-114 Other than the
related with Elnusa because of major above, as of December 31, 2013, we had no
shareholder of the Company which is off-balance sheet arrangements that were
the State of the Republic of Indonesia is reasonably likely to have current or future
also the major shareholder of Pertamina material effects on our financial position,
which is Pertamina is a shareholder of revenues or expenses, results of operations,
Elnusa with 41.10% shareholding but liquidity, capital expenditures or capital
there is no affiliate relationship in terms resources.
of management between the Company
and Elnusa. In compliance with the 3. Subsequent Events after the Reporting Date
stock exchange regulation this affiliated
Additional
No Date Events
1 January 10, 2014 Sigma entered into short-term and long-term working capital credit facility agreements involving Rp25
billion and Rp322 billion, respectively, for the development of data center located in Sentul.
2 January 15, 2014 PT Graha Telkom sigma (GTS) and PT Granary Reka Cipta signed an agreement for the development
of utilization, and the development and processing of assets that belong to GTS located in Baturiti,
Tabanan Bali. The cooperation is carried out under a revenue-sharing agreement for 10 years.
3 January 20, 2014 The Company filed an objection to the Tax Underpayment Assessment for VAT for the year 2007 that
was received by the Company in November 2013 (Note 31).
4 January 22, 2014 Telkomsel received a formal verdict from the Tax Court concerning Telkomsel’s claim for tax refund for
import duties. Based on its verdict, the Tax Court accepted a portion of Telkomsel’s appeal. As of the
issuance date of the consolidated financial statements, Telkomsel plans to refund the accepted portion
of the claim amounting to Rp8.5 billion (Note 31).
5 January 23, 2014 The Company established subsidiary named PT Infrastruktur Telekomunikasi Indonesia (Telkom Infratel)
that had been legalized based on the Ministry of Law and Human Rights (MoLHR) Decision Letter No.
AHU-03196.AH.01.01. Year 2014.
6 January 29, 2014 The MoCI issued Decision Letter No. 42 Year 2014, granting Telkomsel the license to provide:
(1) Mobile telecommunication services with radio frequency bandwidth in the 900 MHz and 1800 MHz
bands;
(2) Mobile telecommunication services IMT-2000 with radio frequency bandwidth in the 2.1 GHz bands
(3G); and
(3) Basic telecommunication services.
These license replaced Decision letter No. 101/KEP/M.KOMINFO/10/2006 dated October 11, 2006.
7 January 30, 2014 The ITRB of Telkomsel, in its letter No. 118/KOMINFO/DJPPI/PI.02.04/01/2014, decided to implement
the new interconnection tariffs effective from February 2014 until December 2016, subject to evaluation
on an annual basis.
8 February 20, 2014 Infomedia made a drawdown from the credit facility from Bank UOB amounting to Rp70 billion.
The events above are expected to improve the Company’s performance in the future without posing a
material risk to the Company. For a complete discussion regarding subsequent events after the reporting
date, see Note 47 to our Consolidated Financial Statements.
4. Subsequent Events after the Accountant’s Report Date

We are not aware of any subsequent events occurred after the accountant’s report date until the issuance
date of this Annual Report.
I. Authorization for the Issuance of Financial Statments

The Consolidated Financial Statments were prepared and approved to be issued by the Board of Directors on
February 28, 2014.
134 PT Telekomunikasi Indonesia, Tbk Highlights Preface Report Overview Discussion & Analysis
Corporate
Governance
136 172 185

Concept and Foundation Committees Under Board of Administrative Sanctions
Director
137 185
Telkom’s GCG Framework and 175 Public Access to Information
Performance Corporate Secretary/Investor
Relations (“IR”) 186
141 Code of Ethics and Corporate
Corporate Governance 178 Culture
Structure Internal Audit Unit
189
145 180 Whistleblowing System
Board of Commissioners Internal Control System
192
149 181 GCG Implementation
Board of Directors Independent Auditor Consistency
158 182 197

Committees Under the Board Risk Management GCG Evaluation
of Commissioners
183
Legal Proceeding and Lawsuits
Involving the Company
Additional
Concept and Foundation
We have a commitment to become a learning organization, by turning its

organization into a knowledge based enterprise through competences
development in line with the company’s business needs in order to establish
center of excellent human capital in TIMES industry which can support business
performance and new culture implementation. Competent employees will create
business through blended-learning process, engaging resources in learning
process to participant to create a learning organization. We will be able to
respond the changes and to seize the opportunities provided by the changes
and capitalizing it to further build the company’s capacity and values in order
to achieve long term objectives and sustainability. It is none other than a true
embodiment of GCG which lead to our sustainable growth and future existence.
(GCG in the context of organizational learning perspective)

Additional
The year 2013 saw There are several provisions of the issuance and signing of a Pact
SOA that apply to us, in particular, of Integrity, proofing their full
the strengthening of those under: (i) SOA Section 404 commitment to the implementation
corporate governance that require our management to of GCG.
be responsible for the creation and
in the entire group maintenance of adequate internal The year 2013 was a year of
with the objective control over financial reporting strengthening of GCG throughout
(“ICOFR”) to ensure the reliability the group with the objective of
of making the GCG
of our financial statements and that ensuring that GCG implementation
principles adhered they are prepared according to the is always aligned with the growing
and aligned with applicable accounting standards demands in today’s business and
under Indonesia's Statements of industry, to which we responded
business demand and Financial Accounting Standards by transforming our business
the dynamic of the and/or the IFRS; and (ii) those portfolio and organization. The
under SOA section 302 that require strengthening of our GCG was
industry, to which we our management to be responsible built and the implementation of
cope by transforming for formulating, maintaining and which is developed throughout
evaluating the effectiveness the group towards the creation of
our business portfolio
of our disclosure procedures ethical business practices (GCG
and organization. and controls to ensure that as ethics), integrity, proving that
information disclosed in reports is GCG principles are inseparable part
in compliance with the Exchange of day-to-day activities, focusing
The commitment to implement
Act and is recorded, processed, on human and system. Through
GCG in organization reflect the
summarized and reported within the implementation of GCG, we
faith that GCG is a key element for
the period provided and then strive to create a phase in which
the successful achievement of an
accumulated and communicated the company has been managed
effective, efficient and sustainable
to our management, including the well (good-governed company
business performance needed
President Director and Director - GGC). At this stage, we are not
to win the competition, and thus
of Finance, so that they can take only able to manage risk well, but
ensures that the company could
decisions related to required also has the ability to respond
properly fulfill its obligations
disclosures. to various changes, and seizing
to its shareholders, customers,
the opportunities presented by
employees, business partners,
In regards the independence these changes to improve the
the general public, and other
of audit, we are in comply with capacity and the value of the
company’s stakeholders.
provisions issued by the OJK company, so as to support the
and the US SEC concerning the achievement of company long-
As our shares are listed and traded
independence of Audit Committee term objectives and sustainability.
at the BEI as well as NYSE, not
members. (GCG in the perspective of learning
only is the implementation of GCG
organization).
shall conform to stipulations set
In line with the transformation
out in the Law for Limited Liability
Company and the Indonesian Code
of our business portfolios into TELKOM’S GCG
of GCG as published by National
TIMES businesses managed by us, FRAMEWORK AND
Committee on Governance Policies
the implementation of GCG has PERFORMANCE
been further strengthened and
("KNKG") in Indonesia, but the
developed within a group GCG Our commitment to implement
effective practice of GCG shall
framework. The commitment to GCG is realized through the policies
also conform to the provisions
create group GCG begins with on the implementation of GCG
of Sarbanes Oxley Act of 2002
strengthening the commitment and is stipulated in BoD Decree
("SOA") and other applicable rules
from our BoC and BoD, through No.29/2007 and strengthened
of the US SEC.
by the Guidance for Group ensuring that every transaction, internal control and supervision,
GCGNo.602/2011. This framework whether internal or external, is leadership, management of duties
integrates certain management conducted in an ethical manner and responsibilities, empowerment
systems as requirement or integral and in accordance with good of management and employee
part of GCG implementation, corporate governance practices. competences, performance
aiming to provide assurance for The various systems involved evaluation, and award and
the effective implementation include: business ethics, policies recognition.
of GCG up to operational level, and procedures, risk management,
Road Map GCG

Investors
Vision &
Mission
or
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In
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su
te
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nc
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nd
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Shareholders
isc
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BoC
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&
en
Ex
BoD
nm
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External
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Internal Committee
er
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ic
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Transactions
un
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ov
Transactions Corporate Secretary

lA
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G
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Co
it
Business Policy &
Ethics Procedures
Risk Internal Control &

Management Supervision
Effective Clarity of Management Effective Reward and

Leadership Tasks and Capability Performance Acknowledgement
Responsibilities and Employee Evaluation
Competence
Measurement and Accountability
Bussines Players and Business Community
A. Road Map & Good mutually supporting each of the company's performance
Corporate Governance other towards the company’s in a sustainable manner.
Strengthening Initiatives sustainable business growth. We
Over time, we continuously realize the need to anticipate Our GCG implementation
refines and strengthen our GCG the dynamics of business, has gained recognition from
implementation, especially therefore a number of GCG external assessors and from the
through new initiatives of initiatives will be continuously perceptions of investors, and
integrating the management of explored and are designed to we continually strive to improve
governance risk and compliance ensure the sustainability of the the policy and infrastructure of
(“GRC”) by managing organization as we believe that GCG support system through
business performance, GCG, rather than an impediment, new initiatives to strengthen
risk management, legal GCG is actually capable of governance, which we grouped
compliance, and corporate supporting a sustainable growth into three main pillars include:
social responsibility, which
Additional
1. Strengthening of of ”six-eyes principles” internal control over financial

Governance Structure to ensure accountability reporting, strengthening
Develop governance of business initiatives, leadership systems, and
initiatives to strengthen implementation of notarial others.
effective communication proxy, and others.
and relationships between 3. Strengthening of Culture
the elements of the 2. Strengthening of Instill strong values through
corporate structure to avoid Governance Process the implementation of
potential agency problems Develop governance our corporate culture and
and to create an effective initiatives to strengthen business ethics as our capital
chemistry between these the effective and efficient in doing business and having
elements by monitoring governance of company an honorable workforce
checks and balances management, through: with morals and integrity,
and to ensure that it is implementation of through implementation of
characterized by the speed Enterprise Risk Management, segregation of duty (“SOD”)
and accuracy of decision implementation of Pact in business processes,
making, through: evaluation of Integrity within the leadership role modeling,
and improvement of BoD/ scope of business group, ensuring business ethics
BoC/Audit Committee strengthening IT governance, and prudent practices,
Charter, empowerment of remediation of internal strengthening our corporate
committees, implementation control and particularly of values, and others.
Organizational Sustainable Chart
BoD BoC Audit Audit

Charter Charter Charter Independen
BUSINESS
PERFORMANCE
STRUCTURE GOVERNANCE
Executive Audit
Six Eyes Notarial
Committee Committee
Principle Proxy
& KEMPR
GOVERNANCE
Regularization
IT Internal Memorandum & whistleblowing
Early Anti Fraud
ERM PMS Governance Control & System
Warning Discrepancies Program
CSA Report
RISK PROCESS GOVERNANCE
Integrity Job Policy & Leadership Competencies Reward & Legal &
GCG
Pact Manual Procedures System Development Consequences Compliance
COMPLIANCE
SOD Prudential Communication
CULTURE
Corporate
Social
Role Business Core
Responbility Modeling Ethics Values ORGANIZATIONAL BELIEFS
KEMPR : Planning and Risk Evaluation and Monitoring Committee CSA : Control Self-Assessment
ERM : Enterprise Risk Management SOD : Segregation of Duties
PMS : Performance Management System
Following is the road map of the implementation and reinforcement of GCG from 2003-2015:
2003 – 2009 implementation of ”six eyes 2013

- Strengthening of GCG, Business principle” in business initiation - Strengthening of governance
Ethics, Distinct Job Manual process. structure through the
("DJM") management, evaluation development, implementation
of policies and procedures, 2010 of GCG which involve business
human resources competences - Strengthening of governance group, by establishing Board
development, leadership structure through policies in of Executive to prepare the
development, strengthening of notarial deeds and strengthening Company’s capability in taking
independent audit, and others, in of The Telkom Way corporate strategic steps in managing
support of compliance with SOA culture. portfolio, which was supported
section 404 and section 302. - Strengthening of governance by a more suitable parenting
- Implementation of integrated processes through risk mechanism for business
audit (financial audit integrated management as a culture. ecosystem demand.
with ICOFR audit). - Continuing to strengthening
- Strengthening of IT governance. 2011 of governance processes
- Evaluation and mapping of - Strengthening of governance to ensure harmonization of
policies, business processes and structure through initiatives in business process and business
operational processes. developing Telkom Group GCG transformation and organization
- Strengthening of governance by establishing Telkom Group transformation to “New Telkom”
structure involving: strengthening GCG Manual as regulated in in accordance with the Company
of BoC/BoD/Audit Committee Company Policy No.PD.602/2011. Office Organization Policy of
Charter, revitalization of executive - Strengthening of governance Telkom Group No.202.11/2013.
committees, development of processes to ensure effective risk
Enterprise Risk Management management and compliance 2014
("ERM"), development of early functions at the Company. - Strengthening of governance
warning reports, implementation structure through the
of anti-fraud programs. 2012 implementationof GCG of
- Strengthening of governance - Strengthening of governance organization with a character
processes by ensuring the structure through empowerment of a holding company, which
existence of formal policies in all of Telkom Group GCG, include the subsidiaries, through
processes to ensure responsibility development of GCG the implementation of Board of
and accountability. implementation checklist and Executive mechanism and its
- Strengthening of governance GCG self-assessment manual for refinement.
structure through management subsidiaries, and establishment - Strengthening of governance
initiatives, among others: of Directors of subsidiaries processes through disciplined
implementation of regularization as members of Telkom Group implementation of ISO
memorandum, discrepancy Executive Board and Vice certification-based processes in
reporting, and strengthening of President Telkom according to the ”New Telkom”.
whistleblowing system. the duties and responsibilities
- Strengthening of governance as Group Head Telkom Group, 2015
processes to realize risk as regulated in Company - Strengthening of governance
management as a necessity in Office Organization Policy structure through the
each process and a discipline risk No.PD.202/2012. implementation of GCG
implementation. - Strengthening of governance assessment of subsidiaries.
- Strengthening of governance processes to ensure - Strengthening of governance
structure through policies harmonization of business processes to ensure ISO
of Pact of Integrity and the processes with business and certification/surveillance.
organization transformation.
Additional
CORPORATE GOVERNANCE assure the supervision on the Our GCG

STRUCTURE implementation of GCG was
conducted independently and implementation has
In enhancing our GCG practices, comprehensively to reach the
target of efficiency throughout
gained recognition
we aim to improve both the
structure and the implementation the company, as well as by external
process and ensure that the safeguarding the company’s
principles of transparency, integrity before the authorities assessors as well as
accountability, responsibility, and public in general.
A. General Meeting of
investors’perceptions,
independence and fairness
are applied at each level of Shareholders (“GMS”) and we strive to
the company. This is aimed at Subject to our Articles
mitigating the risk of conflict of Association, the GMS, improve the policies
of interest in the execution comprising the Annual GMS
(“AGMS”) and Extraordinary
and infrastructure
of the duties, functions and
responsibilities of our BoC, BoD, GMS (“EGMS”) constitute in support of GCG
management and employees. our highest governance
body and are the primary through new initiatives
Internally, the structure and the forums through which
in strengthening our
procedure of GCG implementation shareholders exercise their
is stipulated in the BoD Decree rights and authority over the corporate governance,
on Guidance of GCG Management management of our company.
No.29/2007 and No.602/2011, The AGMS must be held once which falls into three
which sets out an integrated a year, while an EGMS may
main pillars, namely:
operational framework to be convened at any time, as
ensure that every transaction, needed. Strengthening
both internal and external, is 1. Telkom Shareholders
conducted in accordance with There are 2 (two) classes of Governance Structures,
shares in Telkom, namely 1
the code of conduct or the
Strengthening
best GCG practices. Every year Series A Dwiwarna Shares
we evaluate the effectiveness (as controlling shareholder) Governance Processes,
of our implementation of this and 97.100.853.599 Series
policy. In the same time, we also B Shares. For more detail Strengthening Culture.
about our shareholder benefits of members of its influence over management

composition diagram, see the BoC and BoD; in voting sessions or on other
Company Profile – Stock - evaluating the matters. The Government has
Overview – Shareholder Company’s performance exclusive rights to approve
Composition. during the year under mergers, acquisitions and
2. Shareholders Rights & review; divestment, or to liquidate our
Responsibility - deciding on the use of Company based on decisions of
At the AGMS and EGMS, the Company’s profits, the AGMS or EGMS.
shareholders are entitled including dividends; and
to equal treatment and - amendments to the The mechanism for exercising
standing, particularly in Articles of Association. voting rights by shareholders
expressing their opinions The AGMS also has the during an AGMS or EGMS
and contributing to the authority to approve the provides for shareholders to
process of taking important Financial Statement and exercise their right to vote either
and strategic decisions in Annual Report. in person or through their legal
relation to: proxy.
- the election and The Government of Indonesia, as
termination of the BoC our controlling shareholder and In 2013 we held the AGMS on
and the BoD; holder of the Dwiwarna Series A 19 April 2013 with agenda &
- setting the amount shares, is required to be aware of resolutions as follow:
of remuneration and its responsibility when exercising
Agenda AGM'S Decisions

Agenda 1 Approve the Company’s Annual Report as presented by the Board of Directors, on the Company’s
condition and operation for the 2012 Financial Year including the Board of Commissioners’
Supervision Duty Report for the 2012 Financial Year.
Agenda 2 1. Ratify:
a. The Company’s Consolidated Financial Statements for the 2012 Financial Year audited by
the Public Accounting Firm Purwantono, Suherman & Surja (a member firm of Ernst & Young
Global Limited) according to its report No.RPC-3302/PSS/2013 dated February 28, 2013 with
unqualified opinion.
b. Partnership and Community Development Annual Report for the 2012 Financial Year in
conformity with Ministry of State Owned Enterprises Regulation with comprehensive
accounting bases besides Indonesian Financial Accounting Standards, audited by the Public
Accounting Firm Purwantono, Suherman & Surja (a member firm of Ernst & Young Global
Limited) according to its report No.RPC-3319/PSS/2013 dated March 11, 2013 with unqualified
opinion.
2. Consequently, by the approval of the Company’s Annual Report and Consolidated Financial
Statements) for the 2012 Financial Year and Annual Report on Partnership and Community
Development Program for the 2012 Financial Year, the AGMS hereby gives a full acquittal and
discharge (volledig acquit et decharge) to all members of the Board of Directors and Board
of Commissioners (including all of the Board of Directors and the Board of Commissioners
who quit/ended his term of office at the closing AGMS held in 2012) for their management
and supervision and for their management and supervision of Partnership and Community
Development Program performed during the 2012 Financial Year, to the extent are reflected in
the Company’s Annual Report, Consolidated Financial Statements for 2012 Financial Year and
Annual Report of Partnership and Community Development for the 2012 Financial Year above
and the actions do not contradict the prevailing laws and regulations.
Additional

Agenda 3 1. Approve the appropriation of the Company’s net profit for the 2012 Financial Year in the amount
of Rp12,850,149,714,095,- which will be distributed as follows:
a. Cash dividend 55% of the net profit or in the amount of Rp7,067,582,342,752,- or at least of
Rp369.082 per share based on the number of shares issued (not including the shares bought
back by the Company) as of the Meeting date;
b. Special cash dividend 10% of the net profit or in the amount of Rp1,285,014,971,410,- or at
least of Rp67.016 per share based on the number of shares issued (not including the shares
bought back by the Company) as of the Meeting date;
c. Recorded as Retained Earning in the amount of Rp4,497,552,399,933,- which will be used for
the Company’s development.
2. Approve that the distribution of dividends for the 2012 Financial Year will be conducted with the
following conditions:
a. those who are entitled to receive Dividends are shareholders whose names are recorded in
the Company’s Register of Shareholders on June 3, 2013 at 16:00 hours Western Indonesia
Standard Time;
b. the Cash Dividend and Special Cash Dividend shall be paid in one lump sum on June 18, 2013.
3. The Board of Directors shall be authorized to regulate further the procedure of Dividend
distribution and to announce the same with due observance of the prevailing laws and
regulations.
4. Approve the amount of Partnership and Community Development Fund for the 2013 Financial
Year as follows:
a. Partnership Program of 0.0% of the Company’s net profit for the 2012 Financial Year.
b. Community Development Program of Rp87,907,879,618,- equal to 0.68% of the Company’s
net profit for the 2012 Financial Year.
Agenda 4 Delegate authority and authorize the Board of Commissioners with the prior approval of the
holders of shares of Series A Dwiwarna to determine the amount of bonus given to members of the
Board of Directors and the Board of Commissioners for the 2012 Financial Year as well as salary/
honorarium, allowances and benefits, and other benefits for members of the Board of Directors and
Board of Commissioners for the 2013 Financial Year.
Agenda 5 1. Approve the reappointment of Public Accounting Firm Purwantono, Suherman & Surja (a
member firm of Ernst & Young Global Limited) to conduct an integrated audit of the Company
for the 2013 Financial Year which audit will consist of the audit of the Consolidated Financial
Statements of the Company and audit of the Internal Control over Financial Reporting for the
2013 Financial Year.
2. Approve the reappointment of the Public Accounting Firm Purwantono, Suherman & Surja (a
member firm of Ernst & Young Global Limited) to conduct an audit the appropriation of funds
for the Partnership and Community Development Program for the 2013 Financial Year.
3. Grants authority to the Board of Commissioners to determine an appropriate audit fee and
other terms and conditions of appointment of the relevant Public Accounting Firm.
4. Grants authority to the Board of Commissioners to appoint an alternate Public Accounting Firm
as well as to determine the terms and conditions of its appointment; in the event the appointed
Public Accounting Firm cannot perform or continue its engagement, including audit fee.

Agenda 6 1. To Approve the changes to the Company’s plan for the use of treasury stock as result of the
Share Buyback I through IV, subject to the provisions of Bapepam-LK No.XI.B.2 about Buyback
Shares Issued by Public Listed Company, to include a way as the following:
a. Market placement
b. Cancellation;
c. Employee/ Management Stock Option Plan or Employee/ Management Stock Purchase Plan;
d. Equity conversion;
e. Funding.
2. The Board of Directors, in the implementation of the use/transfer of treasury stock from Share
Buyback Phase I, II, III and IV, must take into account the provisions of prevailing laws and
regulations, and obtain prior approval from the Board of Commissioners and reported the use/
transfer of the treasury stock to the Annual General Meeting of Shareholders;
3. The Board of Commissioners before giving approval must obtain prior approval from the holders
of shares of Series A Dwiwarna.
Agenda 7 1. Changing the nomenclature of Directors positions as follows:
a. Director Information Technology Solution and Strategic Portfolio became Director;
b. Director Enterprise & Wholesale became Director;
c. Director Compliance & Risk Management became Director;
d. Director Human Capital & General Affair became Director;
e. Director Network & Solution became Director;
f. Director Consumer became Director.
2. The composition of the Board of Directors who have been appointed in the AGMS dated May 11,
2012 are as follows:
a. Mr. Arief Yahya as President Director
b. Mr. Honesti Basyir as Director of Finance;
c Mr. Indra Utoyo as Director;
d. Mr. Muhammad Awaluddin as Director;
e. Mr. Ririek Adriansyah as Director;
f. Mr. Priyantono Rudito as Director;
g. Mr. Rizkan Chandra as Director;
h. Mr. Sukardi Silalahi as Director.
3. Segregation of duties and authority for each member of the Board of Directors along with
the nomenclature for each member of the Board of Directors outside President Director and
Director of Finance are subsequently regulated by the Board of Directors.
Agenda 8 a. To ratify the application of Regulation of Minister of State Owned Enterprises State Number:
PER-12/MBU/2012 dated August 24, 2012 on Supporting Body of the Board of Commissioners
in State-Owned Enterprise, as one of references for the arrangement of supporting body of the
Company’s Board of Commissioners.
b. To delegate authority to the holders of shares Series A Dwiwarna necessary to invoke
the exception to the Company for the Regulation of Minister of State Owned Enterprises
State Number: PER-12/MBU/2012 dated August 24, 2012 on Supporting Body of the Board
of Commissioners in State-Owned Enterprise in accordance with the prevailing laws and
regulations in Indonesia, including but not limited to, the laws and regulations in the field of
capital market and labors.
Agenda 9 1. Approve the Amendment to certain provisions of the Company’s Articles of Association, as
follows:
a. Article 4, paragraph 1 and paragraph 2 of the capital structure in connection with the stock
split of the Company of the original Rp250,- (two hundred and fifty rupiah) to Rp50,- (fifty
rupiah) per share and the subsequent delegation of authority to the Board of Directors with
the prior approval of the Board of Commissioners on the execution the Company's stock
split.
b. Article 22 paragraph 1 letter f, by removing the Partnership and Community Development
Program from the Company’s Work Plan and Budget;
both amendments are in accordance with Articles of Association Amendments Matrix that have
been distributed to the Shareholders of the Company.
2. Grants authority to the Board of Directors of the Company with the right of substitution to
restate the resolutions of this Meeting in a notarial deed, and further to submit a request of
approval and to notify the changes in Articles of Association of the Company to the Ministry of
Law and Human Rights of the Republic of Indonesia, and to register it in Company Register and
announce it in the Supplement to the State Gazette, in accordance with the prevailing laws and
regulations.
Additional

Agenda 10 1. Approved the appointment of Mr. Gatot Trihargo as Commissioner of the Company with a term
commencing from the closing of this Meeting and ending at the close of the fifth AGMS after his
appointment which will be held in 2018;
2. Therefore the complete composition of the member of the Board of Commissioners are as
follows:
a. Mr. Jusman Syafii Djamal as President Commissioner;
b. Mr. Parikesit Suprapto as Commissioner;
c. Mr. Hadiyanto as Commissioner;
d. Mr. Virano Gazi Nasution as Independent Commissioner;
e. Mr. Johnny Swandi Sjam as Independent Commissioner;
f. Mr. Gatot Trihargo as Commissioner.
with terms of office effective up to the closing of the Company’s AGMS which will be held in
2017, except for Mr. Jusman Syafii Djamal and Mr. Johnny Swandi Sjam up to the closing of the
Company’s AGMS which will be held in 2015; while Mr. Gatot Trihargo up to the closing of the
Company’s AGMS which will be held in 2018.
4. Grants authority to the Board of Directors of the Company with substitution rights to restate
the resolutions of this Meeting in a notarial deed and further notify the changes in Articles
of Association of the Company to the Minister of Law and Human Rights of the Republic of
Indonesia and other necessary actions in accordance with the prevailing laws and regulations.
All of the notes and decisions to the AGMS have Commissioners is not authorized to run
been addressed properly in 2013. and manage the company, except in
B. Board of Commissioners situations where all members of the Board
The Board of Commissioners (“BoC”) is the of Directors are suspended for a certain
company’s organ that supervises and advises the reason.
company’s management run by its Directors’. The - To give advice and opinions to the AGMS
BoC is collectively responsible to shareholders. regarding annual financial reporting,
BoC members are appointed and dismissed by development plan, the appointment of a
shareholders through a GMS. The term of office public accounting firm as the company’s
for each member of Board of Commissioners is auditor and on other important strategic
5 (five) years from the date of his/her election, issues related to the company's corporate
unless the date of expiration of the term of office actions.
falls on a day other than a workday, in which case - To evaluate the company’s work plan and
such term of office shall expire on the following budget, to keep up with progresses made
workday. within the company, and to coordinate
with the Board of Directors when there are
1. Authorities and Responsibilities of the Board indications that the company is in trouble,
of Commissioners thus allowing the Directors to immediately
- To supervise the Company’s management inform the shareholders immediately and
performed by Board of Directors, including to recommend the necessary corrective
in corporate planning and development, measures.
operations and budgeting, and compliance - To ensure that the corporate governance
with the company’s Articles of Association program has been implemented and
as well as in the implementation of GMS’s maintained in accordance with prevailing
mandate and decisions. The Board of rules and regulations.
2. BoC Composition Brief profiles of members of the Board are

Board of Commissioners has 6 (six) members, available on page 238-239 of this Annual
consisting of a President Commissioner as the Report.
board chair, and five (5) Commissioners, two
of whom are Independent Commissioners. 3. BoC Charter
In 2013, BoC has issued a Charter that regulates
From January 1, 2013 through April, 19, the activities and actions of the BoC to supervise
2013, the composition of the Board of the management of the Company by the BoD.
Commissioners of Telkom comprised:
4. Independence of BoC and Independent
1) Jusman Syafii Djamal, President
Commissioners
Commissioner.
Membership of our BoC has complied with
2) Hadiyanto, Commissioner.
prevailing legislations and capital market
3) Parikesit Suprapto, Commissioner.
regulations regarding independence of BoC
4) Johnny Swandi Sjam, Independent
membership and number of Independent
Commissioner.
Commissioners in order to maintain
5) Virano Gazi Nasution, Independent
independence in BoC’s supervisory roles and
Commissioner.
to ensure the implementation of the process of
On April 19, 2013, AGMS approved checks and balances. None of our BoC members
changes to the composition of its Board of is related by marriage or by blood to each other
Commissioners. Thus, as of April 19, 2013, the up to the third degree, both in a straight line or
new composition of Board of Commissioners lines to the side. We have 2 (two) Independent
comprised: Commissioners, or 33% of the total members
1) Jusman Syafii Djamal, President of the Board. This number has also exceeded
Commissioner. the 30% minimum limit set for independent
2) Hadiyanto, Commissioner. commissioners set by the Indonesia Stock
3) Parikesit Suprapto, Commissioner. Exchange. The primary task of independent
4) Johnny Swandi Sjam, Independent commissioners in addition oversight is to
Commissioner. represent the interests of minority shareholders.
5) Virano Gazi Nasution, Independent
5. Procedure of Determination of BoC
Commissioner.
Remuneration
6) Gatot Trihargo, Commissioner
Each member of the Board of Commissioners
is entitled to monthly remuneration and
benefits. They are also entitled to bonuses
based on the Company’s performance and
Each member of the Board of Commissioners also holds related assignments and activities in
committees under the BoC as follows:
Commissioner Related Assignment and Activities
Jusman Syafii Djamal Apart from holding the position of President Commissioner, he is also the
(President Commissioner) Chairman of the Nomination and Remuneration Committee.
Johnny Swandi Sjam Also serves as the Chairman of the Audit Committee, member of the
(Independent Evaluation and Monitoring of Planning and Risk Committee (“KEMPR”), and
Commissioner) member of the Nomination and Remuneration Committee.
Also serves as a member of the Audit Committee, KEMPR and the Nomination
(Independent
and Remuneration Committee.
Commissioner)
Hadiyanto Also serves as a member of KEMPR and the Nomination and Remuneration
(Commissioner) Committee.
Parikesit Suprapto Also serves as the Chairman of KEMPR and member of the Audit Committee
(Commissioner) and the Nomination and Remuneration Committee.
Gatot Trihargo Also serves as a member of KEMPR and the Nomination and Remuneration
(Commissioner) Committee.
Additional
achievement which amount is determined by - Execution of the 2013 Work Plan and
the shareholders in GMS. Commissioners are Budget (“RKAP”) and including the
also entitled to a lump sum allowance upon 2013 Capex, and ratifying the draft
resignation (at the end of their term). for 2014 RKAP.
- Overseas expansion to 10 countries
BoC Remuneration is calculated based (Singapore, Hong Kong-Macau,
on a formula set by the Nomination and Timor Leste, Australia, USA, Taiwan,
Remuneration Committee that is also used Malaysia-Brunei, SaudiArabia,
for the determination of BoD salaries, and in New Zealandand Myanmar) as the
percentage refers to the President Director's embodiment of our vision to become
salary that has been approved by the GMS. the leading TIMES player in the
Pursuant to Minister of SOE Regulation region.
PER-07/MBU/2010. The GMS could specify - Corporate action plan on
a different type of income and/or certain PT Indonusa Telemedia, Patrakom
amount from that which has been set out in and establishment of InfraCo.
this ministerial regulation. - Plan for treasury stock transfer.
- Key Performance Indicator (“KPI”) for
The procedure to determine BoC all members of the BoD based on the
remuneration are as follows: Management Contract formulated by
- The BoC asks the Nomination and the BoC and constituting part of the
Remuneration Committee to draft a evaluation of individual members of
proposal for BoC remuneration. the BoD by the BoC.
- The Nomination and Remuneration ii. Provide response on periodic reports
Committee asks an independent party to submitted by the Directors. Provide
develop a remuneration framework for response on the Company's Financial
BoC. Statements for Quarter I year 2013,
- The Nomination and Remuneration Quarter II year 2013, and Quarter III year
Committee proposes such framework to 2013 and forwarded such responses to
BoC. the Dwiwarna Shareholder.
- The BoC then proposes remuneration for iii. Perform such duties related to the
BoC members to the GMS. implementation of GMS:
- The GMS determines remuneration of BoC - Discuss the agenda for the Annual
members. GMS for fiscal year 2012.
- Discuss the stock split plan.
For the year 2013, the total remuneration of - Discuss and propose the Public
our Commissioners is Rp18,3 billion, or each Accountant Firm ("KAP") to perform
of Commissioner received remuneration the audit on Financial Statements for
amounting to Rp3,1 billion. the fiscal year ending on
December 31, 2013.
6. Board of Commissioners Activity Report - Discuss and propose the
a. Implementation of Duties of BoC remuneration for the Board
In broad terms, throughout 2013, the Board of Directors and the Board of
of Commissioners has engaged in the Commissioners.
following:
i. To discuss, give opinion and advice, and b. BoC Meeting
ask for clarification, concerning, among The BoC holds a meeting at least once a
others, the following: month or when deemed necessary by one
- Changes in the organization or more members of the BoC, or upon
structure. the written request from one or more
- Ratifying the RJPP/CSS for 2014- shareholders holding at least one tenth of
2018. our outstanding shares.
The mechanism for decision-making in BoC meetings is based on consensus by deliberation. If

no consensus is reached, decisions are based by majority voting of members that are present or
represented by proxy at the meeting. If there are equal votes for and against a decision, then the
decision shall be based on the opinion of the Chairman of the meeting. The quorum for all meetings
of the BoC is more than half the BoC members who are present at the meeting, or represented by
proxy to a member present at such meeting.
In 2013, BoC met 13 (thirteen) times. BoC also held 14 joint-meetings with BoD throughout 2013.
Table of Attendance of BoC Meetings

Name Position Attendance
Jusman Syafii Djamal President Commissioner 13 from 13
Johnny Swandi Sjam Independent Commissioner 12 from 13
Virano Gazi Nasution Independent Commissioner 13 from 13
Hadiyanto Commissioner 9 from 13
Parikesit Suprapto Commissioner 13 from 13
Gatot Trihargo* Commissioner 8 from 10

* since 19 April 2013
Table of Attendance of BoC and BoD Joint Meetings.

Name Position Attendance
Jusman Syafii Djamal President Commissioner 14 from 14
Johnny Swandi Sjam Independent Commissioner 14 from 14
Virano Gazi Nasution Independent Commissioner 13 from 14
Hadiyanto Commissioner 12 from 14
Parikesit Suprapto Commissioner 14 from 14
Gatot Trihargo* Commissioner 11 from 11
Arief Yahya President Director /CEO 13 from 14
Muhammad Awaluddin Director of Enterprise &Business Service 11 from 14
Honesti Basyir Director of Finance 12 from 14
Priyantono Rudito Director of Human Capital Management 11 from 14
Rizkan Chandra Director of Network, IT & Solution 10 from 14
Sukardi Silalahi Director of Consumer Service 14 from 14
Ririek Adriansyah Director of Wholesale & International Service 11 from 14
Indra Utoyo Director of Innovation & Strategic Portfolio 13 from 14

* since 19 April 2013
Additional
6. Competency Improvement Program for Commissioners

In 2013, we held a number of trainings to improve the competence of BoC members.
Training Program for Commissioners Improvement

Name Program Location Date
Jusman Syafii Djamal Mobile World Congress 2013 Barcelona, Spain February 25 – 28, 2013
Parikesit Suprapto Mobile World Congress 2013 Barcelona, Spain February 25 – 28, 2013
Technology Development Update China October 17 – 21, 2013
8. Assessment on the Performance of Board of 10. BoC Address

Commissioners BoC's official address is
As a general rule, the GMS performs the Graha Merah Putih Building, 5th Floor
assessment on the performance of the BoC, Jl. Jend. Gatot Subroto Kav.52
regarding the discharge of BoC duties and Jakarta 12710, Indonesia.
responsibilities in the respective year.
C. Board of Directors
Accountability of the duties and 1. Structure of the Board of Directors
responsibilities of the Board of Commissioners The BoD are elected and dismissed by the
for fiscal year 2013 will be carried out in the GMS. To be elected, candidates must be
GMS in 2014. nominated by the Government as holder of
the Dwiwarna Series A Share. The term of
GCG Assessment for Board of Commissioners office for each Telkom's Director is 5 (five)
We also conduct an assessment on the years from the date of his/her election, unless
implementation of GCG by the BoC as an the date of expiration of the term of office
organ of GCG. The GCG assessment process falls on a day other than a workday, in which
is performed by the IICG, an independent case such term of office shall expire on the
agency that perform a CGPI rating on Telkom. following workday. Shareholders, through
There are eleven aspects being assessed an AGMS or an EGMS, have the right to
in the implementation of GCG towards an discharge a Director at any time before the
ethical, honorable, fair and accountable expiration of his/her term of office.
business, namely the aspects of commitment,
transparency, accountability, responsibility, On April 19, 2013, AGM has approved
independence, fairness, competence, the changes of the Board of Directors
leadership, strategy, policies, and knowledge compositionas follow:
management. 1. Arief Yahya, President Director (CEO)
2. Honesti Basyir, Finance Director (CFO)
In this GCG assessment, we received the 3. Indra Utoyo, Director
rating of “Indonesia's Most Trusted Company”. 4. Priyantono Rudito, Director
5. Sukardi Silalahi, Director
9. BoC Secretary 6. RizkanChandra, Director
BoC is assisted by a Secretary of the BoC for 7. Muhammad Awaluddin, Director
ensuring that in performing their tasks, has 8. Ririek Adriansyah, Director.
complied with Telkom’s Articles of Association
and applicable legislations.
Furthermore, based on the AGM resolution, Telkom Group’s business portfolio and
the division of tasks and responsibilities risk management as well as interfacing
for each member of the Board of Directors, with external constituent.
along with the nomenclature for each - To control the strategic planning
member of the Board of Directors, aside the function within the Telkom Group and
President Director and Financial Director, is to direct businesses development by
determined based on the BOD’s decision. focusing on new businesses portfolio.
That BOD’s decision was determined on June - To control corporate direction in driving
28, 2013 with the division of task, authorities new business, entering/developing new
and nomenclature BOD as follows: markets and for internationalization/
1. Sukardi Silalahi as the Director of regionalization.
Consumer Service (CONS) - To control the management of strategic
2. Muhammad Awaluddin as the Director of aspects and finance, human capital
Enterprise & Business Service (EBIS) and innovation and strategic portfolio
3. Ririek Adriansyah as the Director of management on the entire businesses
Wholesale & International Service (WINS) portfolio of Telkom's group.
4. Rizkan Chandra as the Director of - In charge of leadership development
Network, IT & Solution (NITS) program in Telkom Group, and to
5. Indra Utoyo as the Director of Innovation appoint and to dismiss certain official
& Strategic Portfolio (ISP) positions, in accordance with the
6. Priyantono Rudito as the Director of established career management
Human Capital Management (HCM) regulations, and leadership
development program for the entire
2. Scope and Main Duties of the Board of Telkom Group.
Directors - To submit reports on the Company’s
Pursuant to the Company's Articles of performance as required for a public
Association, the BoD is primarily responsible company on a regular basis.
for leading and managing the company's
operations as well as controlling and b. Director of Innovation & Strategic Portfolio
managing its assets, under the supervision of (“ISP”)
the BoC. - To determine the concept and formula
of the Company's Long-Term Plan
The BoD also has the right to act for and on (corporate strategic scenario).
behalf of the company, inside or outside the - To determine the governance
Court of Law, on any matters and for any policies and the mechanisms of the
events, with any other parties. management of corporate planning
and strategy (policies on the level of
The main duties of each Director are as planning and strategy - corporate level,
follow (according to PD.202.11/r.00/HK.200/ business level and functional level).
COP-B0400000/2013 on the Organization of - To determine the strategy and the
Telkom Group): policy of the Telkom Group's business
a. President Director as CEO of Telkom portfolio.
Group - To determine the strategy, policy
- To coordinate the process of and recommendation for corporate
structuring and/or reconstruction of action and strategic investment for
the aspects of corporate philosophy, the development of Telkom Group's
which includes but is not limited to business.
vision, mission, objectives, corporate - To determine the innovation strategy in
culture, and leadership architecture. order to explore new sources of growth
- To formulate and to state the strategic for Telkom Group's business portfolio.
direction for the conditioning ofthe - To determine the parenting strategy to
Company’s capability in realizing harmonize and optimize the capability
sustainable competitive growth across of the Telkom Group's business entities
Additional
in enhancing the Company’s value. - To facilitate the process of formulating

- To determine the policy, governance, corporate level strategy, particularly
and mechanisms of innovation to on aspects related to the development
develop Telkom Group's business of center of excellent, organization
portfolio. behavior, corporate culture, and
- Determining the policy, governance, leadership architecture;
and mechanisms of managing the - To determine the strategy and policies
synergy of Telkom Group. for human capital function, including
- To carry out the advisory function but is not limited to human capital
in the process of determining the policy, organisation development, and
corporate level strategy, especially on industrial relation;
matters related to business portfolio - To determine the governance
development. policy, and the mechanism for the
- To ensure the effectiveness of risk management and planningof resources
management in all business processes related to the development, utilization
for the entire units under the ISP and management of human resource.
Directorate. - To determine the policy, governance,
and mechanism for the development
c. Finance Director (“KEU”) and interrelation of the entities/
- To determine the concept and the institutions related to human
formula of the Company’s Long-Term resources management, including
Financial Planning for Telkom Group; but is not limited to the pension fund
- To facilitate the process of concepting management institutions, employee and
the corporate level strategy, particularly retire health care institutions, skill and
the financial perspective on, but is not competence development insitution
limited to, strategic budgeting, business or educational institution, and labour
& investment, parenting strategy, union;
subsidiary performance, and capital - To conduct the advisory role in
management; determining corporate level strategy,
- To determine financial and logistic especially for matters related to Telkom
strategy and policies, which include, Group’s human resources development.
but is not limited to Financial Policy,
Financial System Support Policy, Asset e. Director of Network, IT& Solution (“NITS”)
Management & Logistic Policy, Asset - Determining the business plan and
Management & Logistic. strategy in order to leverage the
- To determine the governance capability of company’s resources
policies and the financial accounting to develop/exploit the established
management (accounting), accounting business/ services by utilizing
management (budgeting), and infrastructure, IT and solution to
corporate finance (treasury). support Telkom Group business
- To determine the policies, governance, portfolio synergistically;
and mechanism of managing the - Determining the policy, governance,
Annual Work Plan Budget (RKAP); and mechanism for the utilization of
- To carry out the advisory role in infrastructure/ network to support
determining corporate level strategy, the growth of Telkom Group business
particularly for matters related to portfolio;
Telkom Group’s financial resources. - Determining the policy, governance,
and mechanism for the utilization of IT
d. Director of Human Capital Management to support the growth of Telkom Group
(“HCM”) business portfolio;
- The determine the concept and formula - Determining the policy, governance,
for Human Capital Long Term Plan and and mechanism for the conditioning
Human Capital Master Plan in Group;
of excellent performance of services/ g. Director of Enterprise Business Service

solutions to support sustainable (“EBIS”)
competitive growth of Telkom Group; - To define the business strategy and
- To manage and to control the parenting planning to leverage the Company's
mechanism in accordance with the resources capability in creating a
parenting strategy on the entire units competitive advantage to win the
under the Directorate of NITS and/ competition and to achieve long term
or other units directly involved in the growth of the corporate segment
process of managing the infrastructure business portfolio (enterprise and
utilization and operation; business) of Telkom Group.
- Ensuring the effectiveness of risk - To determine the parenting policies
management in all business processes and mechanisms in order to create
in all units under the Directorate of value through the optimization and
NITS. harmonization of the interrelation
between the parent company and
f. Director of Consumer Service (“CONS”) the entities managing the corporate
- To define the strategy and business segment business (enterprise and
planning to leverage the Company's business) of Telkom Group
resources capability in creating - To determine the policy, governance,
competitive advantage to win the and mechanisms of the management of
competition and long term growth corporate segment marketing function
of the consumer segment business (enterprise and business);
portfolio (consumer home services and - To determine the policy, governance,
consumer personal services) within and mechanisms of the management
Telkom Group; of the corporate segment sales and/
- To determine the parenting policies or account management function
and mechanisms in order to create (enterprise and business).
value through the optimization and - Determine the policy, governance, and
harmonization of the interrelation mechanism of customer relationship
between the parent company and the management for corporate segment
entire entities managing the consumer (enterprise and business);
segment business within Telkom Group. - Ensuring the effectiveness of risk
- To determine the policy, governance, management in all business processes
and mechanisms of the management of the entire units under the Directorate
of the consumer segment marketing of Enterprise Service.
functions;
- To determine the policy, governance, h. Director of Wholesale & International
and mechanisms of the management Service (“WINS”)
of the consumer segment sales and/ or - To define the strategy and business
partnership function; planning to leverage the Company's
- To determine the policy, governance, resources capability in creating
and mechanism of the management of competitive advantages to win the
customer relationship management on competition and to achieve long term
the consumer segment; growth of the Wholesale & International
- Ensuring the effectiveness of business segment business portfolio of Telkom
risk management in all units under the Group.
Directorate of Consumer Service. - Determining the parenting policies
and mechanisms in order to create
value through the optimization and
harmonization of the interrelation
between the parent company and the
entire entities managing the business
Additional
operations for the Wholesale & 5. Determination of the Board of Directors’

International segment of Telkom Group. Salary, Allowances and Facilities
- Determining the policy, governance, The Nomination and Remuneration
and mechanisms of the management Committee is responsible for formulating the
of Wholesale & International segment Directors’ salaries, which is further discussed
marketing functions; in a joint meeting of the BoD and BoC for
- Determine the policy, governance, and approval. Following review by the Nomination
mechanisms of the management of and Remuneration Committee and approval
the Wholesale & International segment by the joint meeting of BoD and BoC, the
sales and/or account management formula is then submitted to the AGMS for
function. consideration and approval.
- Determining the policy, governance,
and mechanisms of the management of In compliance with prevailing regulations,
customer relationship management for the remuneration, allowances and facilities
Wholesale & International segment. for members of the BoD are reported to the
- Ensuring the effectiveness of risk capital market authorities and the Dwiwarna
management in all business processes Series A Shareholder.
of the entire units under the Directorate
of Wholesale & International segment. For the year 2013, the total remuneration
of our Directors is Rp59,5 billion, or each of
3. BoD Charter Director received remuneration amounting to
In the case of activities and actions in the Rp7,4 billion.
management of the Company that are not
governed by our Articles of Association or the 6. Board of Directors’ Meetings
provisions of the law, procedures are followed Meetings of the BoD are chaired by the
that support the principle of accountability President Director. In the event that the
through consensus, agreement and/or rules President Director is unavailable or absent
between the members of the BoD. This for a reason, the meeting will be chaired by a
charter is aimed at expediting the decision member of the BoD appointed in the meeting.
making process, reducing bureaucracy
in the administration of the Company’s The BoD meeting may be held at any time
management, and supporting improvements deemed necessary at the request of one or
in performance. This charter also governs the more members of the BoD, at the request of
working relationship between the BoD and the BoC or upon a written request from one
the BoC, which is an institutional relationship or more shareholders representing one-tenth
in that it is based on countable management or more of the total number of outstanding
and supervisory mechanisms in accordance shares of Common Stock.
with the prevailing provisions.
The decisions of the BoD meeting shall be
4. Policies on BoD Remuneration reached by consensus through deliberation. If
Each Director is entitled to a remuneration this method fails, the decision shall be passed
consisting of a monthly salary and other by voting based on the majority votes by BoD
allowances (including pension benefits). members cast in the meeting. A quorum is
Directors also receive an annual bonus reached at a BoD meeting if more than half
based on our business performance and of the members of the BoD are present or
achievements, which amount is determined represented legally in the meeting. Each BoD
by shareholders at our GMS. The bonus and member who is present at the meeting shall
incentive are budgeted every year based be entitled to cast one vote (and one vote for
on recommendations of the Directors and each other member of the BoD that he/she
confirmation from the BoC before being represents).
considered by shareholders at an AGMS.
In 2013 BoD met 46 times.

Table of BoD Attendance
BoD Position Attendance
Arief Yahya President Director 39 from 46
Indra Utoyo Director of Innovation & Strategic Portfolio 43 from 46
Honesti Basyir Director of Finance 42 from 46
Priyantono Rudito Director of Human Capital Management 40 from 46
Sukardi Silalahi Director of Consumer Service 44 from 46
Muhammad Awaluddin Director of Enterprise Business Service 41 from 46
Ririek Adriansyah Director of Wholesale & International Service 41 from 46
Rizkan Chandra Director of Network, IT & Solution 35 from 46
7. Competence Enhancement Programs for Directors

Throughout 2013, members of our BoD have attended a number of training programs, workshops,
conferences and seminars, as participant, in order to enhance their professional competences.
Table of Competence Enhancement Programs for Directors:

Arief Yahya CEO Roundtable Discussion - OPTUS Melbourne, Australia January 24-25, 2013
SINGTEL GROUP
Mobile World Congress 2013 Barcelona February 24-28, 2013
“Future Thinking and Grand Strategy Melbourne Business September 15-19, 2013
Development” School, Victoria, Australia
ABAC (APEC Business Advisory Ayana Resort, Bali October 2-5, 2013
Meeting) Conference 2013
APEC CEO Summit BNDCC, Bali October 5-6, 2013
Bandung Cloud of knowledge Institute Teknologi October 26, 2013
Bandung, Bandung
US - ASEAN Meeting Plasa Mandiri, Jakarta November 12, 2013
International Seminar Conference Bandung December 4, 2013
Learning Organization (ISCLO)
Indra Utoyo Seminar Paradox Marketing Nanyang March 28, 2013
Technopreneurship
Center, Singapore
APEC Summit 2013 Nusa Dua, Bali October 5-8, 2013
Executive Development for BOD, Kellogg , Northwestern October 21-25, 2013
subject: Corporate Financial. University, USA
Training Spirituality In Work Islam for Hotel Grand Lembang, November 14-16, 2013
Senior Leader Bandung
Honesti MANDIRI CFO Forum The Ritz Carlton Hotel, April 22, 2013
Basyir Jakarta
KOMPAS 100 CEO Forum Jakarta Convention November 27, 2013
Center, Jakarta
International Seminar Conference Hotel Trans Studio, December 4, 2013
Learning Organization Bandung
Priyantono Philip Kotler Live “ One Day Seminar” The Rizt Calton Hotel, March 18, 2013
Rudito Jakarta
Program “Future Thinking and Grand Melbourne Business September 16-19, 2013
Strategy Development” School, Australia
“International Seminar Conferent Hotel Trans Studio, December 4-5, 2013
Learning Organization” Bandung
Additional

Sukardi Phillip Kotler Live One Day Seminar The Ritz Carlton Hotel, March 18, 2013
Silalahi Jakarta
BUMN Marketing Day Hotel Borobudur, Jakarta August 27, 2013
High Performance Board Lausanne, Switzerland October 7-10, 2013
Mark Plus Converence The Ritz Carlton Hotel, December 12, 2013
Jakarta
Muhammad BUMN Marketers Club "Transformasi Auditorium Pegadaian, February 20, 2013
Awaluddin Pegadaian" Jakarta
Phillip Kotler "The World is Shaking, The Ritz Carlton Hotel, March 18, 2013
Indonesia is Standing : 8 Ways To Jakarta
Grow"
General lecture of MOCI chance of Universitas Sumatera March 22, 2013
North Sumatra to become province of Utara, Medan
cyber
Paradox Marketing Seminar Nanyang Technological March 28, 2013
University, Singapore
CMO Forum "Paradox Marketing" Menara Multimedia, April 16, 2013
Jakarta
BUMN Marketers Club "Leading Plaza Mandiri, Jakarta May 22, 2013
Through Innovation"
BUMN Marketers Club "Brighten The Perum Peruri, Jakarta September 25, 2013
Future"
ABAC (APEC Business Advisory BICC, Nusa Dua Bali October 5-9, 2013
Meeting) Conference 2013
Executive Education "Innovation For Wharton University November 11-14, 2013
Growth : Strategies & Best Practice" of Pennsylvania,
Philadelphia, USA
Ririek Chambers of commerce seminar Four Season, Jakarta January 30, 2013
Adriansyah
Low Forum of SOE State Own Enterprise March 18, 2013
(SOE) Ministry, Jakarta
14th forum SOE marketers Plaza Mandiri, Jakarta May 22, 2013
Declaration of transparency SOE State Own Enterprise May 22, 2013
roadmap (SOE) Ministry, Jakarta
Discussion of SOE position in state's KPK Building, Jakarta September 12, 2013
financial
Rizkan Executive Course Managing Parkville, University of June 13-14, 2013
Chandra Customers for Competitive Advantage Melbourne, Australia
Meeting coordination of APEC BNDCC-1, Bali September 14, 2013
National committee
APEC CEO Summit Bali, 2013 BNDCC-1, Bali October 5-7, 2013
CAFEO (Conference of ASEAN Jakarta Convention November 11, 2013
Federation Engineers Organization) Center, Jakarta
Supply Chain Operations Referrence Graduate House, Carlton, November 18-20, 2013
(SCOR) Training with Problem Solving Melbourne, Australia
8. Directors Succession Policy

In order to build a reliable leaders in the Company an be able to compete at the international level, we
have developed policies regarding Architecture Leadership and Corporate Culture and Telkom Group
Leadership Development System conducted with a variety of methods such as leadership training
programs, mentorship and coaching programs, program assignment and other methods that required.
9. Assessment on the Performance of Board of namely financial, customer, internal

Directors business process, and learning and growth,
a. Process for the Assessment on the translated into three types of KPI, namely
Performance of Board of Directors shared KPI, common KPI, and specific KPI.
The assessment on the performance of Shared KPIs are the same in name, target,
the BoD is performed by the BoC as well realization and achievement for all the
as the GMS, regarding the achievement Directors. Common KPIs have the same
of key performance indicator (“KPI”) of name and target, but specify different
the BoD in the discharge of its duties realization and achievement for each of
and responsibilities as established by the the Director. Specific KPIs are different
Articles of Association, the achievement for each of the Directors and represent
on the RKAP. specific programs as the primary duty and
priority for the respective Director and
Achievement of Directors' KPIs as a Directorate.
basis for the evaluation by the BoC is
determined through internal processes. c. Parties Performing the Assessment
The assessment process was initiated The internal parties performing the
with completion of an online form assessment on the Management
of the achievement of Management Contract of the BoD are the Performance
Contract (“KM”) and followed by face- Committee and the President Director.
to-face meeting for clarification and the Overall, assessment on the performance of
determination of final performance scores the BoD is performed by the BoC through
to be submitted to the Performance the GMS mechanism in accordance with
Committee and President Director for final established provisions.
decision and subsequently forwarded to
the Board of Commissioners. d. GCG Assessment for Board of Directors
We also conduct an assessment on the
In 2013, the Directors' performance was BoC’s as well as the BoD’s implementation
also evaluated by a Team appointed by the of GCG The GCG assessment process is
State Ministry of SOE, which assessed the performed by the IICG, an independent
performance of the company on the basis agency that perform a CGPI rating
of the Excellent Performance Assessment on Telkom. There are 11 aspects being
Criteria ("KPKU") for SOE. The KPKU was assessed in the implementation of GCG
an adaption from the Malcolm Baldrige towards an ethical, honourable, fair
Criteria for Excellence ("MBCFPE"), and accountable business, namely the
according to which our criteria was aspects of commitment, transparency,
assessed at the level of "Emerging accountability, responsible, independence,
Industry Leader". This achievement ranks fairness, competence, leadership, strategy,
among the highest of the SOEs assessed, policies, and knowledge management.
reflecting the success of our earlier efforts
since 2000 to implement and assess its In the GCG assessment, we are rated as
performance and those of its using the “Indonesia Most Trusted Company”.
MBCFPE criteria.
10. Affiliated Relationship between members
b. Criteria Used in the Assessment on the of Directors and Major and/ or Controlling
Performance of the Board of Directors. Shareholders.
The criteria used in the assessment on Currently there is no family relation of
the performance of the BoD is based up to the third degree either vertically or
on the balanced scorecard method with horizontally or by marriage between members
measurements on four main aspects, of BOC and members of BOD, and or between
fellow members of the two boards.
Additional
Table of affiliated relationships among members of BOC, members of BOD and major or controlling
shareholders.
Affiliation with
Controlling
Board of Commissioners Board of Directors
Shareholders
Muhammad Awaluddin

Johnny Swandi Sjam
Parikesit Suprapto
Priyantono Rudito
No Name
Ririek Adriansyah
Minister of SOEs
Rizkan Chandra
Sukardi Silalahi
Gatot Trihargo
Honesti Basyir
Indra Utoyo
Arief Yahya
Jusman Syafii Hadiyanto
1. Djamal (President X
Commissioner)
Johnny Swandi
2. Sjam (Independent X
Commissioner)
Parikesit Suprapto
3. X √
(Commissioner)
Hadiyanto
4. X
(Commissioner)
5. (Independent X
Commissioner)
Gatot Trihargo
6. X √
(Commissioner)
Arief Yahya
7. X
(President Director)
Honesti Basyir
8. X
(Director of Finance)
Indra Utoyo (Director
9. of Innovation& X
Strategic Portfolio)
Sukardi Silalahi
10. (Director of X
Consumer Service)
Muhammad
Awaluddin (Director
11. X
of Enterprise &
Business Service)
Rizkan Chandra
12. (Director of Network X
IT & Solution)
Priyantono Rudito
(Director of
13. X
Human Capital
Management)
Ririek Adriansyah
(Director of
14. Wholesale & X
International
Service)
15. Minister of SOEs X
Note: X = There is no affiliate relationship
√ = There is affiliate relationship
D. Committees under the Board of a. Audit Committee Profile

Commissioners As of August 2013, we have an Audit
1. Audit Committee Committee consisting of six members:
The Audit Committee conducts its duties two Independent Commissioners, one
based on the mandate of the Audit Commissioner and three independent
Committee Charter established by a Decree external members who are not affiliated
of the Board of Commissioners. The Audit with Telkom.
Committee Charter is regularly evaluated
and, if necessary, amended to ensure the In 2013, there were changes in the
Company's compliance to OJK and SEC composition of the Audit Committee
regulations and other relevant regulations. membership. As of August 2013, the
Audit Committee consists of: (i) Johnny
In December 2012, the Capital Market Swandi Sjam (Independent Commissioner
Financial Institution Supervisory Board - Chairman), (ii) Salam (Secretary), (iii)
(Bapepam-LK) - now the Financial Services Virano Gazi Nasution (Independent
Authority (“OJK”) issued the Regulation Commissioner), (iv) Parikesit Suprapto
No.Kep-643/BL/2012 dated 7 December 2012 (Commissioner) no voting right because
on the Establishment and Implementation of his affiliation with Government, (v)
of Audit Committee Work Implementation Sahat Pardede, and (vi) Agus Yulianto.
replacing Regulation of Bapepam-LK No.Kep- Salam, Sahat Pardede, and Agus Yulianto
29/PM/2004 dated 24 September 2004 are independent external members who
on the same matter. The new legislation is are not affiliated with Telkom. The tenure
intended to increase the independence, role of Salam as a member/Audit Committee
and authority of the Audit Committee to secretary ended in August 2013.
assist the oversight function of the board of
commissioners of a public company. The composition of the Audit
Committee as of December 31, 2013 is
Audit Committee Charter has been updated as follow:
in line with the new regulation and the new Membership Name
Audit Committee Charter is established with Chairman Johnny Swandi Sjam
the Decree of the Board of Commissioners
Secretary AgusYulianto
No.07/KEP/DK/2013 dated 22 July 2013.
Member Virano Gazi Nasution
Parikesit Suprapto
Sahat Pardede
Additional
Brief profiles of each member of the Audit Agus Yulianto is a certified accountant
Committee are provided below: with experience in auditing, accountancy
and finance. From 1983–1999, he was
Johnny Swandi Sjam – Independent an employee of the Financial and
Commissioner Development Supervisory Board. He
As Chairman of the Audit Committee, has also worked as a senior consultant
Johnny Swandi Sjam is responsible for with the Jakarta Initiative Task Force
directing, coordinating and monitoring the as a procurement audit specialist for
execution of the duties of each member of World Bank-funded projects. Before his
the Audit Committee. appointment as a member of the Audit
Committee, he worked for the Public
Agus Yulianto - Member Accountant Firm of HLB Hadori Sugiarto
Agus Yulianto is in charge of supervising Adi & Rekan as Chair of the Financial
and monitoring the effectiveness of Management Specialist Team for a
risk management (particularly financial project in Aceh that was managed by
reporting risks) implemented by our the World Bank and funded by the Multi
Board of Directors, monitoring possible Donor Fund. He graduated with a degree
occurrence of fraud and/or irregularities in Accountancy from Sekolah Tinggi
that could potentially harm the Company, Akuntansi Negara Jakarta and received
and complaint handling. his Master’s in Accountancy from Case
Western Reserve University, Cleveland,
In addition, starting in August 2013, Ohio, USA.
Agus Yulianto also served to facilitate the
implementation of the tasks of the Audit Virano Gazi Nasution – Independent
Committee members, correspondence, Commissioner
preparing documentation, preparing the Virano Gazi Nasution’s prime duty is to
Annual Report of the Audit Committee and supervise and monitor the Company’s
the independent auditors to coordinate information technology.
the selection process.
Parikesit Suprapto – Commissioner Degree in Business Administration from

Parikesit Suprapto is responsible for Saint Mary’s University in Halifax, Canada.
supervising and monitoring the Company’s
GCG and keeps himself updated on b. Duties and Responsibilities of the Audit
capital market regulations as well as other Committee
laws that are relevant to the Company’s The Audit Committee Charter outlines
operations. the Committee’s purpose, function and
responsibilities. It provides that the Audit
Sahat Pardede – Member Committee is responsible for:
Sahat Pardede’s primary duty is to - Supervise the Company's audit and
supervise and monitor the integrated reporting process on behalf of the BoC.
audit process and consolidated financial - Providing recommendations to the Board
reporting, including the implementation of Commissioners regarding the selection
of financial accounting standards and of external auditor.
the effectiveness of Internal Control Over - Discuss with internal and external auditors
Financial Reporting (“ICOFR”). on the overall scope, for both of audit and
non audit work as well as their audit plan.
Sahat Pardede is a public accountant - Reviewing the Company's consolidated
and a Managing Partner in the Public financial statements as well as the
Accountant Firm of Ghazali, Sahat & effectiveness of ICOFR.
Associates. Moreover, currently, he served - Examine complaints relating to the
as Advisor to the Special Task Force for Company's accounting process and
Upstream Oil and Gas Business Activities financial reporting.
Republic of Indonesia (“SKK Migas”). He - Convening regular meetings with internal
has considerable experience and expertise and external auditors, without the
in auditing and possesses extensive presence of management, to discuss the
knowledge of financial accounting and results of their evaluation and audit of
internal control under SOA Section 404. our internal controls as well as the overall
From 1981 to 2000, he was an employee quality of our financial reporting.
of the Financial and Development - Carrying out additional tasks that are
Supervisory Board. He graduated in assigned by the BoC, especially on financial
accounting from Sekolah Tinggi Akuntansi and accounting-related matters as well as
Negara - Jakarta and holds a Master other obligations required by SOA.
Additional
In addition, the Audit Committee also has the provided auditing services and other financial
duty to receive and handle complaints. To services to numerous private companies
support the implementation of its duties, the and public institutions. He is a Certified
Audit Committee may appoint independent Public Accountant and is also a member of
consultants or professional advisors. the Indonesian Institute of Certified Public
Accountants.
c. Independence of Audit Committee
Regulations of OJK on Audit Committee e. Audit Committee Pre-Approval Policies and
require that the Audit Committee comprises Procedures
at least three members, one of whom must be We have adopted pre-approval policies and
an Independent Commissioner who serves as procedures under which all non-audit services
chairman, while the other two members must provided by our independent registered
be independent. At least one of these two public accounting firm must be pre-approved
members must have expert knowledge (in the by our Audit Committee, as set forth in the
context of item 16A Form of 20 F) in the field Audit Committee Charter. Pursuant to the
of accountancy and/or finance. In order to be charter, permissible non-audit services may
considered independent under the prevailing be performed by our independent registered
Indonesian rules, the external members of the public accounting firm provided that:
Audit Committee: (i) our Board of Directors must deliver to
- May not be an executive officer of a public the Audit Committee (through the Board of
accountant firm that has provided audit Commissioners) a detailed description of the
and/or non-audit services to us within the non-audit service that is to be performed
six months prior to his or her appointment by the independent public accounting firm,
as an Audit Committee member. and (ii) the Audit Committee will determine
- May not have been our executive officer whether the proposed non-audit service will
within the six months prior to his or her affect the independence of our independent
appointment as an Audit Committee public accounting firm or would give rise to
member. any conflict of interest.
- May not be affiliated with our majority
shareholder. Pursuant to Section 10(i)(1)(B) of the
- May not have a family relationship with any Exchange Act and paragraph (c)(7)(i)(C)
member of the BoC or BoD. of Rule 2-01 of Regulation S-X issued there
- May not own, directly or indirectly, any of under, Audit Committee Charter waives the
our shares. pre-approval requirement for permissible
- May not have any business relationship non-audit services where: (i) the aggregate
that relates to our businesses. amount of the fees for such non-audit
services constitutes no more than five percent
d. Audit Committee Financial Expert of the total amount of fees paid by us to our
The Board of Commissioners has determined independent registered public accounting
that Sahat Pardede, as an independent firm during the year in which the services are
member of our Audit Committee, qualifies provided, or (ii) the proposed services are not
as an Audit Committee Financial Expert in regarded as non-audit services at the time
accordance with the requirements of Item the contract to perform the engagement is
16A of Form 20-F and as an “independent” signed. In addition to these two requirements,
member pursuant to the provisions of Rule the performance of non-audit services must
10A-3 of the Exchange Act. Mr. Pardede has be approved prior to the completion of the
been a member of our Audit Committee since audit by a member of the Audit Committee
February 2004. Prior to his appointment as who has been delegated pre-approval
a member of our Audit Committee, Sahat authority by the full Audit Committee or by
Pardede practiced and is currently practicing, the full Audit Committee itself.
as a Public Accountant in Indonesia and
Audit Committee Report
On the recommendation of the Audit Committee, the Board

of Commissioners has approved the Consolidated Financial
Statements and Notes to the Consolidated Financial Statements,
and Management Evaluation on the Effectiveness of Internal
Control over Financial Reporting, for inclusion into the Company’s
Annual Report on Form 20F to be submitted to the US SEC.
Below is the report of the Audit reviewed and discussed with E&Y, E&Y’s professional judgment
Committee for 2013 fiscal year: which is responsible for providing may reasonably be deemed to
an opinion on the effectiveness interfere on independence. E&Y
Independent Auditor and of internal control on financial has discussed its independence
Auditor Independency reporting, as well as the quality with our Audit Committee and has
In 2013, Telkom has re-appointed and acceptability of financial confirmed in its letter to us that,
KAP Purwantono, Suherman & accountng standards used by the in its professional judgment, E&Y
Surja, member firm of Ernst & Company. is independent from us. The Audit
Young Global Limited ("E&Y") as Committee has also discussed
independent auditor to perform The Audit Committee has also with E&Y regarding the public
the integrated audit for 2013 fiscal reviewed and discussed with E&Y accounting firm’s independence
year. The re-appointment of E&Y as regarding such other matters from our management and from
independent auditor was approved as are required to be discussed our Company, including the
during the Annual General Meeting with the Audit Committee matters in the letter from E&Y, and
of Shareholders on April 19, 2013. by the auditing standards on considered the influence of the
communications with the Audit public accounting firm’s non-audit
The Audit Committee has Committee from the Public services.
reviewed and discussed with E&Y, Company Accounting Oversight
which is responsible for providing Board (“PCAOB”), the rules of OJK Integrated Audit
an opinion on the fair presentation and the US SEC and any other - The Audit Committee has
of our consolidated financial applicable regulations. reviewed management’s
statements and notes to the report on its assessment
consolidated financial statements, The Audit Committee has of the effectiveness of our
with regard to the generally obtained a letter from E&Y that ICOFR as well as E&Y’s
accepted accounting principles provides disclosures, such as report on the effectiveness
in Indonesia and the International those required by PCAOB Rule of our Internal Control over
Financial Reporting Standard 3526, regarding any relationship Financial Reporting. The Audit
(IFRS). The Audit Committee has between E&Y and us that in Committee has discussed
Additional
with management and E&Y On the recommendation of the Audit Committee, the Board of
the significant deficiencies Commissioners has approved the Consolidated Financial Statements
identified during the course and Notes to the Consolidated Financial Statements, and Management
of the assessment, and Evaluation on the Effectiveness of Internal Control over Financial
management’s plan to Reporting, for inclusion into the Company's Annual Report on Form 20F
remediate the deficiencies to be submitted to the US SEC.
of our internal control over
financial reporting. Whistleblower
- The Audit Committee has - The Audit Committee has formulated whistleblower procedures
discussed with the Company’s regarding accounting, internal controls and auditing matters, including
Internal Auditors and E&Y the procedures to ensure employee confidentiality and the anonymous
overall scope and plans for submission of concerns in accordance with Bapepam Regulation
their respective audits. The No.IX.1.5 and Section 301 of the Sarbanes-Oxley Act of 2002 regarding
Audit Committee met with Public Company Audit Committees.
the Internal Auditors and E&Y, - With regard to enterprise risk management, the Audit Committee
without management present, monitored and supervised fraud and financial reporting risks that
to discuss the results of their would have a material effect on financial statements.
examinations, their evaluations
of our Internal Control over Audit Committee Meeting
Financial Reporting and the During 2013, the Audit Committee held 30 meetings. These meetings
overall quality of our financial were held pursuant to the Audit Committee Charter and intended to
reporting. facilitate members of the committee in performing their duties and
responsibilities. The following is the audit meeting attendance table.
The Audit Committee also
reviewed and discussed the Meetings of the Audit Committee
Consolidated Financial Statements Number of Number in Attendance
Name
and the Notes to the Consolidated Meetings Attendance Percentage
Financial Statement in the Johnny Swandi Sjam 30 26 87%
Annual Report (Form 20-F) with Parikesit Suprapto 30 21 70%
our management, including a
Virano Gazi Nasution 30 20 67%
discussion of the quality and
the acceptability of our financial Salam * 20 19 95%
accounting standards, the Sahat Pardede 30 29 97%

reasonableness of significant Agus Yulianto 30 30 100%
accounting judgments and the (*) Up to August, 2013
adequacy of disclosures in the
Consolidated Financial Statements. Jakarta, March 10, 2014
Management has confirmed to
our Audit Committee that such
consolidated financial statements:
(i) have been prepared with
integrity and objectivity
and are the responsibility of
Johnny Swandi Sjam
management; and
Chairman of Audit Committee
(ii) have been prepared in
conformity with the accounting
principles generally accepted
in Indonesia as well as
the International Financial
Reporting Standard (IFRS).
2. Nomination and Remuneration inputs from the controlling subsidiaries with adherence
Committee shareholders with regard to to the principles of good
The Nomination and nomination and remuneration corporate governance.
Remuneration Committee was issues. – To assist the Board of
formed pursuant to the Board Commissioners with or
of Commissioners Decree Johnny Swandi Sjam - consult with the Board
No.003/KEP/DK/2005 dated Independent Commissioner of Directors in selecting
April 21, 2005 regarding the Johnny Swandi Sjam is a candidates for strategic
Establishment of Nomination member of the Committee positions within the
and Remuneration Committee. and is responsible for Company that is one level
addressing nomination and below Director’s level and
a. Profile of Nomination and remuneration issues with the the Board (the Board of
Remuneration Committee management and external Directors and the Board
The following is the independent parties. of Commissioners) of
membership composition consolidated subsidiaries.
of the Nomination and Virano Gazi Nasution - – To provide recommendations
Remuneration Committee as Independent Commissioner to the Board of
of December 31, 2013 based Virano Gazi Nasution is a Commissioners to be
on the Decree of the Board member of the Committee submitted to the holders of
of Commissioners No.15/KEP/ and is responsible for the series of A Dwiwarna
DK/2013 dated December 16, addressing nomination and shares on:
2013. remuneration issues with the a. Composition of position
management and external of the Board of Directors.
Membership Name independent parties. b. Succession planning of
Chairman Jusman Syafii Djamal the member of the Board
Ario Guntoro - Secretary to of Directors.
Member Parikesit Suprapto the Board of Commissioner c. Assessment based on
Hadiyanto Ario Guntoro is the secretary standards developed
Gatot Trihargo
of the Committee who is not as evaluation materials
Johnny Swandi Sjam
a Member of the Committee for the purpose of skill
and is responsible for improvement of members
Secretary/ Ario Guntoro preparing and managing the of the Board of Directors.
Member Committee’s administration
and documentation. ii. Remuneration
Jusman Syafii Djamal – - Provide recommendations to
Chairman/Commissioner b. Duties and Responsibilities the Board of Commissioners,
Jusman Syafii Djamal is the of Nomination and to be submitted to the
chairman of the Committee Remuneration Committee General Meeting of
whose prime responsibility is The Nomination and Shareholders through the
to direct and coordinate the Remuneration Committee holders of A Dwiwarna series
Committee’s functions. was established to perform, of shares, regarding policy,
regulate and uphold the amount and/or structure
Hadiyanto - Commissioner principles of GCG related of the remuneration of the
Hadiyanto is a member of the to the nomination process Board of Directors and the
Committee and is responsible of strategic management Board of Commissioners.
for coordinating inputs positions as well as to – Remuneration of the Board
from parties related to the determine the BoD’s of Directors and the Board
controlling shareholders with remunerations. The duties of Commissioners is in the
regard to nomination and and responsibilities of form of salary or honoraria,
remuneration issues. the Nomination and benefits and permanent
Remuneration Committee facilities as well as variable
Parikesit Suprapto - are: incentives.
Commissioner i. Nomination – Conduct reviews on
Parikesit Suprapto is a - To formulate policies employment contracts and/
member of the Committee on criteria and or the performance of each
and is responsible for selection that are member of the Board of
coordinating inputs from the required for strategic Directors.
controlling shareholders with positions within the
regard to nomination and Company that is c. Independency of Nomination and
remuneration issues. one level below the Remuneration Committee
office of the Director To ensure independency in carrying
Gatot Trihargo - and the Board (the out its duties, the Nomination and
Commissioner Board of Directors Remuneration Committee shall not
Gatot Trihargo is a member and the Board of have members that have direct and
of the Committee and is Commissioners) indirect relations with the Company.
responsible for coordinating of consolidated
Additional
Report of the Nomination and

Remuneration Committee
The Committee has submitted inputs pertaining to the

composition of the Audit Committee and the Committee of
Planning and Risk Evaluation and Monitoring to help the Board
of Commissioners preparing the remuneration of member of
the Board of Directors
Nomination and Remuneration Committee has Meeting of the Nomination and Remuneration
participated in joint discussions with the Financial Committee
Services Authority (“OJK”) on draft regulation that During 2013, the Nomination and Remuneration
will be implemented in all public companies listed Committee held as many as 25 meetings, out of which, 14
in BEI regarding the Nomination and Remuneration meetings were held in form of circulation of letters.
Committee.
Table of Meetings of Nomination and Remuneration
As for the activities of the Committee during Committee
2013 in conducting discussion to nomination and
Number Percentage
remuneration issues are as follows: Meeting
Name of of
Attended
Meetings Attendance
Nomination Jusman Syafii Djamal 25 25 100%
In 2013, the Committee has addressed suggestions Johnny Swandi Sjam 25 24 96%
related to the organ membership composition at the Virano Gazi Nasution 25 24 96%
Secretariat of the Board of Commissioners such as Parikesit Suprapto 25 25 100%
Audit Committee and Planning and Risk Evaluation Hadiyanto 25 20 80%
and Monitoring Committee (“KEMPR”). Gatot Trihargo1 22 19 86%
Yuki Indrayadi2 18 17 94%
Ario Guntoro3 6 6 100%
Remuneration
Throughout 2013, the Committee assists the Board (1) Since April 19, 2013
(2) Until October 7, 2013
of Commissioners in preparing proposals regarding (3) Since October 7, 2013
the remuneration of members of the Board of
Directors to be proposed to the Shareholders of Jakarta, March 10, 2014
Series of A Dwiwarna shares. The proposal utilizes
a formula created by an independent consultant
in 2012, the materials for remuneration proposed
are based on remuneration benchmark in the
Information and Communication Technology (“ICT”) Jusman Syafii Djamal
industry both at domestic and regional levels. Chairman of Nomination and Remuneration Committee
3. Planning and Risk Evaluation and Monitoring memberships are as follows:

Committee Membership Name
The establishment and work implementation of Chairman Parikesit Suprapto
Planning and Risk Evaluation and Monitoring Secretary Ario Guntoro
Committee or KEMPR (previously Planning Member Hadiyanto
and Risk Review Committee) refers to KEMPR Johnny Swandi Sjam
Charter which was last issued through the Gatot Trihargo
Decree of the Board of Commissioners No.04/ Widuri Meintari
KEP/DK/2011 dated 24 March 2011 on KEMPR Kusumawati
Charter of PT Telekomunikasi Indonesia, Tbk.
The Board of Commissioners Decree is an In December 2013, KEMPR membership was
amendment to the Board of Commissioners amended as the stipulation of Ario Guntoro
Decree No.02/KEP/DK/2009 dated 26 as Secretary of the Board of Commissioners,
February 2009 which was also issued as an and Agus Yulianto as KEMPR secretary
amendment to the Board of Commissioners replace Ario Guntoro. Based on the Board of
Decree No. 06/KEP/DK/2006 dated 19 May Commissioners Decree No.17/KEP/DK/2013
2006. dated December 18, 2013 regarding the
Membership Structure of Planning and Risk
KEMPR is formed to, among other things, Evaluation and Monitoring Committee of
review the Company’s long-term strategic PT Telekomunikasi Indonesia, Tbk., KEMPR
plan and the annual work and budget plan, membership are as follows:
and to provide recommendations to the BoC
Membership Name
on policies related to the above issues. The
Chairman Parikesit Suprapto
Committee also monitors the execution of the
Secretary Agus Yulianto
Company's business plans, as well as to perform
a comprehensive review on the results of such Member Hadiyanto
monitoring as a reference for the BoC in its Johnny Swandi Sjam
oversight function over the Company’s business
Gatot Trihargo
process, capital expenditure budgeting, and risk
Adam Wirahadi
management. Widuri Meintari
Kusumawati
a. Profile of Planning and Risk Evaluation and
Monitoring Committee Parikesit Suprapto - Commissioner
In 2012, the membership of KEMPR based on Parikesit Suprapto, 62 years old, has served
BOC Decree No.07/KEP/DK/2012 dated May as our Commissioner since May 11, 2012.
28, 2012 consist of: Previously he was the Deputy of Business
Services at the Ministry of SOE (2010-
Membership Name
Chairman Parikesit Suprapto 2012), Deputy Head of Banking and Finance
Secretary Ario Guntoro Industry at the Ministry of SOE (2008-
Member Hadiyanto 2010) and Advisor to the Minister of SOE
Johnny Swandi Sjam for Small Business Sector (2006-2008). In
corporate environment, have served as a
Adam Wirahadi
Widuri Meintari Kusumawati Commissioner of PT Indosat Tbk. (2011-2012)
and a Commissioner of
In May 2013, KEMPR conducted a change PT Bank Negara Indonesia (Persero) Tbk.
of the membership, as Gatot Trihargo He earned a Bachelor’s degree in Corporate
stipulated as KEMPR member. The changes Economics from Sekolah Tinggi Manajemen
outlined in the Board of Commissioners Industri, Jakarta (1980), a Master’s degree
Decree No.05/KEP/DK/2013 dated May 14, in Economic Development from Indiana
2013 regarding the Membership Structure University, Indiana, USA (1990) and a PhD
of Planning and Risk Evaluation and degree in Development Economics from
Monitoring Committee of PT Telekomunikasi the University of Notre Dame, Indiana, USA
Indonesia, Tbk. Based on the decree, KEMPR (1995).
Additional
Parikesit Suprapto, Commissioner, is the Guntoro was dismissed as the Secretary of

chairman of KEMPR who coordinates KEMPR, and was appointed as Secretary to
and monitors the rest of the Committee’s the Board of Commissioners.
members in performing their respective
tasks and responsibilities. Agus Yulianto – Secretary (effective
October 4, 2013)
Ario Guntoro – Secretary (up to October 4, Agus Yulianto is a certified accountant and
2013) has experiences in auditing, accounting,
Ario Guntoro is a professional with extensive and finance. In 1983-1999, he is a staff
experience in the field of finance, investment in State Audit and Development Board.
and banking. Having been engaged in the Agus Yulianto is also worked as a senior
private banking sector nationwide from consultant in Jakarta Initiative Task
1994 to 1999 as a Corporate Officer to Force, procurement audit specialist for
Branch Manager, Ario Guntoro worked for projects funded by the World Bank. Prior
the National Banking Restructuring Agency to being appointed as a member of the
("BPPN") from 1999 to 2004, with the last Audit Committee, he worked in the Public
post of Assistant Vice President of the HIPA Accountant Office HLB Hadori Sugiarto
Division. Prior to joining the KEMPR in 2004, Adi & Rekan as the Head of Financial
served as a special adviser at Management Specialist Team for a project
PT (Persero) PPA. Ario Guntoro obtained his in Aceh which is managed by the World
degree in Economics from the University of Bank and funded by Multi Donor Fund. He
Gadjah Mada in 1993. Effective on October obtained his degree in Accounting from the
4, 2013, by the Decree of the Board of State College of Accountancy, Jakarta and
Commissioners No.10/KEP/DK/2013 dated acquired his Masters in Accounting from
October 4, 2013 on the Appointment of Case Western Reserve University, Cleveland,
Mr. Ario Guntoro as Secretary to the Board Ohio, United States of America. Effective
of Commissioners of the Company (Persero) on October 4,2013 , by the Decree of the
PT Telekomunikasi Indonesia, Tbk, Ario Board of Commissioners No.11/KEP/DK/2013
dated October 4, 2013 on the Appointment State College of Accountancy, Jakarta.

of Mr. Agus Yulianto as Secretary to the And a Master's degree in Accountancy
Planning and Risk Evaluation and Monitoring and Financial Information Systems from
Committee of Limited Liability Company Cleveland State University in Ohio, USA.
(Persero) PT Telekomunikasi Indonesia. As
secretary to the KEMPR, Agus Yulianto is in Commissioner Gatot Trihargo was appointed
charge of coordinating the implementation as a members of KEMPR based on the
of all tasks of the Committee and Decree of the Board of Commissioners
the scheduling and execution of the No.05/KEP/DK/2013 dated May 14, 2013
Committee's work, as well as evaluating on the Membership Composition of the
and monitoring the achievement of Capital Planning and Risk Evaluation and Monitoring
Expenditure. Committee of Limited Liability Company
(Persero) PT Telekomunikasi Indonesia,
Hadiyanto – Commissioner Tbk. As a member of KEMPR, Gatot
Hadiyanto, 51 years old, has served as our Trihargo is responsible for monitoring and
Commissioner since May 11, 2012. Currently, supervision of RJPP/CSS implementations,
he also serves as Director General of State RKAP implementations, and enterprise risk
Treasury at the Ministry of Finance of the management implementations, as well as
Republic of Indonesia. He has assumed, the development of non-organic business
among other positions, Head of the Legal initiative implementations.
Bureau, Secretariat General of the Ministry
of Finance and was the Alternate Executive Johnny Swandi Sjam – Independent
Director at the World Bank, Washington D.C., Commissioner
US. In the corporate environment served as Johnny Swandi Sjam, 53 years old, has
the President Commissioner of PT Garuda served as our Independent Commissioner
Indonesia Tbk (2007-2012) and President since January 1, 2011. Currently he is also
Commissioner of PT Bank Export Indonesia the Chairman of the Standing Committee
(2007-2009). He holds a Bachelor’s degree on Infrastructure and Telecommunications
in Law from the University of Padjadjaran, Services at the Indonesian Chamber of
Bandung, a Master of Law Degree (“LLM”) Commerce and Industry (“KADIN”). He
from Harvard University Law School, USA, previously served, among other positions, as
and a PhD. in Law from the University of a Commissioner at PT Inti Limited (2010-
Padjadjaran, Bandung. 2011), the President Director of PT Indosat
Tbk. (2007-2009), the Director of PT Indosat
In KEMPR, Hadiyanto who is also a Tbk. (2005-2007), the President Director
Commissioner of the Company monitors of Satelindo (2002-2003), and several
and supervises the RJPP/CSS executions, other important positions at subsidiaries
RKAP implementation, and enterprise risk of Indosat like Satelindo, Sisindosat and
management as well as inorganic business Intikom (1997-2002). He holds a Diploma
initiative development. III in Computer Engineering from Bandung
Institute of Technology, a Diploma IV from
Gatot Trihargo – Commissioner Sekolah Tinggi Manajemen Industri of
Gatot Trihargo, 53 years old, serves as the Department of Industry of Indonesia,
a Commissioner since 19 April 2013. He a Bachelor’s degree in Informatics
currently serves as a Deputy of Services Management from Gunadarma University,
Business in the Ministry of State-Owned Jakarta, and a Master’s degree in Business
Enterprises of the Republic of Indonesia. Policy and Administration from the
Holds a degree in accounting from the University of Indonesia, Jakarta.
Additional
In KEMPR, Johnny Swandi Sjam who is and member of academic and regulatory
also an Independent Commissioner of the compiler teams at several ministries during
Company monitors and supervises the 2001- 2003. Adam Wirahadi earned his
RJPP/CSS execution, RKAP implementation, Bachelor Degree in Economic Accounting
and enterprise risk management as well as (1998) and in Law (2007) both from
inorganic business initiative development. Universitas Indonesia.
Virano Gazi Nasution – Independent Widuri Meintari Kusumawati – Member

Commissioner Widuri Meintari Kusumawati's main task
Virano Gazi Nasution, 45 years old, has is evaluating the RKAP as proposed by
served as our Independent Commissioner the management and monitoring how the
since May 11, 2012. He was previously the RKAP progresses while also monitoring the
Commercial Director of PT Indonesia Company’s subsidiary’s business.
Comnet Plus, a subsidiary of PT PLN
(Persero) (2009-2012), Advisor to the Prior to joining the KEMPR, Widuri Meintari
Minister of Communications and Informatics Kusumawati worked for the Ministry of
(2008-2009), and the President Director Finance of the Republic of Indonesia (2000-
of PT Bakrie Telecom Tbk. (2001-2005). 2003) and for a domestic private bank
He earned his Master of Science degree (2003-2004). She earned her Bachelor
in Engineering Economics from Stanford Degree in Economics Accounting from the
University, USA. Universitas Gadjah Mada in 2000.
In KEMPR, Virano Gazi Nasution who is b. Duties and Responsibilities of Planning and
also an Independent Commissioner of the Risk Evaluation and Monitoring Committee
Company monitors and supervises the KEMPR scope of work covers:
RJPP/CSS execution, RKAP implementation, - Submit an evaluation report on the RJPP
and enterprise risk management as well as or CSS as well as the RKAP as proposed
inorganic business initiative development. by BoD according to a schedule
specified by the BoC.
Adam Wirahadi – Member - Provide recommendations to the BoC
Adam Wirahadi’s main task in the related to the approval of CSS and RKAP.
Committee is monitoring the Company’s risk - Submit evaluation reports to the BoC on
management, its compliance with applicable the execution of CSS and RKAP as well
rules and regulations and evaluating as the implementation of the Company's
Directors’ legal actions that need prior risk management.
approval from the Board of Commissioners. - Provide recommendations on the
implementation of risk management.
Prior to his appointment as KEMPR member
in 2003, Adam Wirahadi served in the c. Independence of Planning and Risk
Ministry of Finance of the Republic of Evaluation and Monitoring Committee
Indonesia during 1999-2000. In 2001-2003, All members of the Planning and Risk
he was as a researcher/analyst at an NGO Evaluation and Monitoring Committee
and concurrently a business environment (except for Parikesit Suprapto, Hadiyanto,
consultant, an expert staff at the House Johnny Swandi Syam, Gatot Trihargo, and
of Representative during 2001-2002, Virano Gazi Nasution) comprise of external
and independent members.
Report of the Planning and

Risk Evaluation and Monitoring
Committee
The activity of the Committee of Planning and Risk Evaluation

and Monitoring in 2013 was to oversee the implementation
of RJPP / CSS and implementation of RKAP which include
monitoring the realization of RKAP, aiming at strengthening
the business.
Throughout 2013, the KEMPR Annual Message ("CAM") and monitoring the realization of
supervises and monitors the 2014 RKAP. In line with the 2013 RKAP both in achieving
implementation of CSS current strategy for regular updates on revenue, cost, and profit. In
year, implementation of 2013 RKAP, RJPP, the CSS for 2014-2018 is monitoring the achievement of
capital expenditures in 2013 RKAP, an update on the CSS for 2013- revenue, the focus of KEMPR
the Company's risk management 2017. is aimed at strengthening the
analysis investments in Subsidiaries. broadband business efforts as
In addition, the KEMPR also 2. Annual Business and Budget a growth base of the Company.
evaluates the proposal for CSS Plan While focus on monitoring
2014-2018, the proposal for RKAP In performing the 2013 Annual cost is directed at ensuring the
2014, and engages in such other Business Budget Plan, the Board growth of cost do not exceed
duties as assigned by the BoC. of Commissioners instructs the the set target.
Board of Directors to ensure
Activities of the KEMPR in the timely implementation of To monitor the performance
2013 capital expenditure, especially of its subsidiaries, in addition
1. Corporate Strategic Scenario in order to support the to Telkomsel, KEMPR also
(“CSS”) broadband development. The conducts monitoring on
The KEMPR monitors the integrated supply chain concept Dayamitra, Indonusa, and
implementation of RJPP/ is currently being developed Metra. KEMPR monitoring
CSS for the period 2013- in the Company to anticipate on Telkomsel is directed at
2017, in particular related to the dynamic changes of micro monitoring the growth of the
developments in current year, demand. company both core and new
and evaluates the proposed wave revenue growth, as well
CSS for the period 2014-2018, The focus of KEMPR in as margin growth. The focus
which forms the basis for the monitoring the implementation of Dayamitra monitoring
formulation of 2013 Corporate of the 2013 RKAP includes is aimed at optimizing the
Additional
telecommunication towers Outsourcing. Entering the second half of 2013, significant risk grew with
collocation ratio as well as the addition of exchange rate risk. KEMPR specifically monitors efforts
increased margins. As for to mitigate risks that fall into significant risk.
the monitoring of Indonusa
is focused on management's 4. Actions by the Board of Directors that Require Prior Approval of the
efforts in improving Board of Commissioners
financial and operational Throughout 2013, the KEMPR has reviewed actions by the BoD that
management in Indonusa. require prior approval of the Board BoC, including:
While monitoring in Metra is - Review on threshold adjustments towards the Board of Directors
focused on Metra's efforts actions which require prior approval of the Board of Commissioners.
in managing the business – Evaluation on the advance request for Capex budget release 2013.
portfolio ranging from the – Evaluation on approval application for the divestment in PT Indonusa
telecommunication, information, shares.
media and edutainment - Evaluation on the takeover of Elnusa shares in Patrakom
segments contained in Metra's
subsidiaries. Meeting of the Planning and Risk Evaluation and Monitoring Committee
Throughout 2013, the KEMPR held 20 committee meetings.
In order to obtain more
optimal results in monitoring, Table of Meeting by Planning and Risk Evaluation and Monitoring
KEMPR conducted several Committee
field visits to monitor the Number of meetings Number Percentage
progress of implementation Name of Meeting of
of capital expenditure and CSS RKAP ERM CA Attended Attendance
the development of RKAP
achievements. Field visits Parikesit Suprapto 2 9 0 5 17 85%
conducted by KEMPR in 2013 Hadiyanto 2 9 0 5 16 80%

include field visits to the
Gatot Trihargo(1) 0 7 0 5 12 80%
following constructions:
- SKKL JB2S (Jakarta- Johnny Swandi Sjam 2 9 0 5 16 80%
Bangka-Batam-Singapura) Virano Gazi Nasution 2 9 0 5 16 80%
- SKKL LTCS (Luwuk-Tutuyan
Ario Guntoro( ) 2
2 3 1 5 11 100%
Cable System)
- Indonesia Wi-Fi area Bali Agus Yulianto(3) 0 6 0 3 9 100%
- Monitoring of Mitratel
Adam Wirahadi( ) 4
1 8 1 4 14 100%
telecommunication towers
field Widuri Meintari 2 9 1 8 20 100%
(1) Joined KEMPR effective on April 19,2013
(2) As KEMPR Secretary up to October 4, 2013
3. Enterprise Risk Management (3) Effective on October 4, 2013 as Secretary of KEMPR
(“Manajemen Risiko Perseroan”) (4) Effective since May 4, 2013 up to November 6, 2013 conducting assignments outside
KEMPR
KEMPR is in charge of
monitoring the implementation
Jakarta, March 10, 2014
of ERM in 2013, including
the handling of risks which
have significant impact on
the 2013 RKAP. Some of the
risk types which fall into the
Parikesit Suprapto
significant risk category in 2013
Chairman of KEMPR
are Regulation Risk, Speedy
Business Risk, Wi-Fi Business
Risk, and Risks associated with
E. Committees under BoD 4. Profile of Members of Executive Committees

1. Legal Basis Members of the Executive Committees are
In discharging its duties and responsibilities in members of the BoD, see Profile of Directors in
managing the Company, the BoD has established page 240-241 for complete profiles.
a mechanism for decision-making or approval of
the BoD through a number of committees under The following are descriptions of each of the
BoD called Executive Committees (joint approval Executive Committees:
authority) as defined in the BoD Charter. The a) Ethics and HR Committee
Committees are expected to bring more efficiency i. Composition of Ethics and HR Committee
and expedite BoD decision-making process in the Chairman : President Director
respective areas of each Committee. Secretary : VP Human Capital Policy or VP
Organization Development
The Chairman and Executive Committee members Members : 1) Director of Human Capital
are the Company’s Directors. In exercising its Management
duties, the Executive Committees may hire 2) Director of Wholesale &
independent parties for assistance. International Service
3) Relevant Directors
The existence of Executive Committees changes Unit : 1) SGM Human Capital Center
from time to time according to the dynamics of 2) One of the VPs in HCM
business and organizational changes. BoC issued Directorate
company regulation that establishes the following 3) Coordinator Performance
Executive Committees: Measurement Group
a. Ethics and HR Committee. 4) VP Legal & Compliance
b. Treasury and Financial Committee.
c. Subsidiary Management Committee. ii. Authority
d. Investment Committee. - To determine and to approve the policies
e. Risk, Compliance and Revenue Assurances in implementing and upholding Good
Committee. Corporate Governance.
f. Disclosure Committee. - To determine and to approve the policies
g. Procurement Committee. on the corporate ethics and employee
h. Single Point Margin Committee. discipline.
- To determine and to approve the policies
2. Company Policy on Independence of Committees on human capital management.
The Committees are established by the BoD,
with the authority to make decisions/approvals b) Treasury and Financial Committee
on policies/operating transactions that require i. Composition of Treasury and Financial
approval from at least 2 (two) Directors. Committee
Chairman : Director of Finance
3. Company Policies and Formal Practice on Secretary : VP Corporate Finance
Committees Meetings Members : Director of Innovation &
- Committee Meetings are meetings attended Strategic Portfolio
by Committee members, and approvals Unit : 1) VP Financial & Logistic Policy
or proposals for decisions of Executive 2) VP Management Accounting
Committees are made directly during 3) VP Risk & Process
Committee meetings, which are legitimate if Management
attended by more than half of the Committee
members. ii. Authority
- The mechanism for Committee decisions - Determine and approve treasury/
with respect to its duties, responsibilities and financial transactions related to financial
authorities are made through Committee accounting, treasury and tax, accounting
Meetings or without a Committee meetings management, asset and procurement
(Circular Decision), both of which are legally management.
binding.
Additional
- Determine and approve strategies for will be delivered by the Company’s

corporate cash management. representative/proxy as shareholders
- Determine and approve the corporate at such GMS of subsidiaries, including
financial risk acceptance. the appropriation of net profit
by subsidiaries, determination of
c) Subsidiary Management Committee components and amounts of the
i. Composition of Subsidiary Management remuneration and or compensation
Committee for members of the BoD and BoC of
Chairman : Director of Finance subsidiaries, that under provisions of
Secretary : VP Strategic Business the subsidiaries’ Articles of Association
Development or VP require the Company’s approval as a
Management Accounting shareholder.
Members : 1) Director of Innovation & - Conduct the fit and proper test
Strategic Portfolio for candidates for BoD and BoC of
2) Director of Wholesale & subsidiaries that are selected from
International Service outside the Company.
3) Relevant Director
Unit : 1) VP Corporate Strategic d) Investment Committee
Planning i. Composition of Investment Committee
2) VP Legal & Compliance Chairman : President Director
3) VP Financial Logistic Policy Secretary : VP Management Accounting
atau VP Management Members : 1) Director of Finance
Accounting 2) Director of Network, IT &
Solution
ii. Authority 3) Director of Innovation &
- Determine or approve strategic Strategic Portfolio
plans, directions and policies related 4) Director of Wholesale &
to business management and risk International Service
management at the subsidiaries. 5) Relevant Directors
- Approve the related transactions and/ Unit : 1) VP Infrastructure Service &
or business initiatives of subsidiaries Governance
in order to expedite decision making 2) VP Consumer Product
process with due adherence to GCG Planning
practices and prudence principles. 3) VP Corporate Strategic
- Approve actions proposed by the BoD of Planning
subsidiaries that under the provisions of 4) VP Risk & Process
subsidiaries' Articles of Association must Management
have written approval from the Company
as shareholder of the subsidiaries. ii. Authority
- Approve corporate actions planned - Determine and approve the Company’s
to be executed by subsidiaries, such investment capex programs.
as addition and subtraction of capital
(issuance of new shares/capital e) Risk, Compliance, and Revenue Assurance
injection/equity call/divestment) at the Committee
subsidiaries, mergers, and acquisitions. i. Composition of Risk, Compliance and
- Approve the GMS agenda of subsidiaries Revenue Assurance Committee
proposed in writing by the BoD, BoC or Chairman : Director of Wholesale &
shareholders of subsidiaries that under International Service
the provisions of the relevant subsidiary’s Secretary : VP Risk & Process Management
Articles of Association are eligible Members : 1) Director of Finance
to propose such GMS agenda to be 2) Relevant Directors
discussed at the GMS of subsidiaries. Unit : 1) Head of Internal Audit
- Approve the planned decisions made 2) VP Legal & Compliance
at the GMS of subsidiaries which 3) VP Risk & Process
Management
ii. Authority deficiencies, individually or collectively,

- Determine the Company’s risk profile and pose material weaknesses that must be
risk appetite. disclosed in a report to the US SEC, as
- Determine policies in risk management well as reported to External Auditors and
and compliance. the Audit Committee.
- Eliminate inefficient business processes, - Provide recommendations and/or a letter
strengthen internal controls and risk of representation to Certifying Officer/
mitigation. Approver to certify/approve a disclosure
- Monitor the effectiveness of the revenue to be submitted to external parties.
assurance process.
- Recommend prevention and resolution g) Procurement Committee
of potential leaks in revenue cycle. i. Composition of Procurement Committee
Chairman : Director of Wholesale &
f) Disclosure Committee International Service
i. Composition of Disclosure Committee Secretary : VP Supply Planning & Control
Chairman : Director of Finance Members : 1) Director of Human Capital
Vice : Director of Wholesale & Management
International Service 2) Director of Finance
Secretary : VP Enterprise Management 3) Director of Network, IT &
Audit or SGM Finance Billing & Solution
Collection Center or VP Investor 4) Director of Innovation &
Relations Strategic Portfolio
Member : Set in more details in the Unit : 1) SGM Supply Center
relevant Company Regulations 2) VP Legal & Compliance
concerning Disclosure 3) VP of Directorate of Relevant
Guidelines. User
ii. Authority ii. Authority

- Approve disclosures of historical - Approve the procurement in accordance
information and forward looking with the provisions stipulated in the
statements, defined as all information applicable logistic policies.
that contain elements of projections
(future result) in terms of operations, h) Single Point Margin Committee
financial position, financial performance, i. Membership Composition of Single Point
and other financial and statistical issues. Margin Committee
- Determine the materiality level of Chairman : Director Innovation & Strategic
an event or risk to be disclosed, and Portfolio
ensure that all material information Secretary : VP Enterprise Business Strategy
that may influence the preparation of Member : 1) Director Enterprise &
such disclosure have been completely, Business Service
accurately and consistently disclosed in 2) Director of Network, IT &
detail pursuant to the applicable rules Solution
(compliance). 3) Relevant Director
- Discuss significant deficiencies related Unit : 1) VP Innovation, Strategy &
to internal control over financial Synergy
reporting as reported by Internal Audit 2) VP Management Accounting
(based on findings from Test of Control 3) VP of relevant business
and the audit of internal control by Directorate
external auditors) to see whether these
Additional
ii. Authority to investors and filing through online media,

- To approve and determine the amount of designing details of meetings and presentations
Single Point Margin on price offering for and dissemination of statements.
End User outside Telkom Group b. Coordinating the implementation of
- To oversee and to evaluate the Shareholder Relations, which includes
implementation of Single Point Margin in responding to requests for information from
Telkom Group. Shareholder.
c. Coordinating investor relations program
F. Corporate Secretary/Investor Relations development that includes identification
(“IR”) interaction target, approach program to all
investors and other activities related to intensity
Chaired by a Vice President ("VP") under Head of development of investor interest.
Corporate Communication & Affair, previously under d. Coordinating information development
the Director of Finance, IR is responsible for preparing program, which consists of information
disclosure of information around the inter-relationship development including a series of tasks such as
between the Company and its shareholders in information platform development, feedback
accordance with specified procedure, and for management, strategic information processing
keeping up a systematic feedback mechanism to related to stock price fluctuations and trends
assist the management in responding to the dynamic and other activities related to the enrichment of
shareholders and the capital market in a timely and information the Company needs to obtain.
effective manner. e. Coordinating the implementation of annual
meeting and conference calls.
1. Profile of Corporate Secretary f. Coordinating the selections of communications
The Corporate Secretary is currently held media for periodic reports and disclosures,
by Honesti Basyir. Currently, he is also as our provisions of document filing, website
Director of Finance since May 11, 2012. Prior to management and other activities related to the
his appointment he has held a number of key information provisions needed by investors and
positions with Telkom, including Vice President the capital markets community.
(“VP”) for Strategic Business Development at g. Providing recommendations/advice to BoD on
ITSS Directorate (2012), VP for Strategic Business issues related to corporate action in response
Development at SICP (2010-2012), Project to various investor information and matters
Controller of Project Management Office (2009- relating to the capital market.
2010) and Assistant Vice President (“AVP”) for
Business & Finance Analysis (2006-2009). He We really pays attention to the two important
holds a Bachelor’s degree in Industrial Technology principles of GCG, which are accountability and
from Institut Teknologi Bandung (1992) and a transparency. Through the IR unit and marketing
Master’s degree in Corporate Finance from Sekolah unit, we continuously strives to ensure that all
Tinggi Manajemen Bandung (2004). information released is accurate, clear, precise and
comprehensive in order to increase and maintain
2. Activities of the Corporate Secretary market integrity and stakeholders’ confidence.
The main activities of the Corporate Secretary/IR
are as follows: The Corporate Secretary has strategic roles and
a. Directing, organizing and controlling duties to ensure GCG implementation both at
administration process, fulfilling requests for the company and within the scope of the group’s
information for annual reports, information overall businesses (subsidiary governance).
The duties and role of the Corporate Secretary are performed by several work units, namely:
No. Duties and Roles of the Corporate Secretary Person in Charge
1. Corporate Governance
a. Communication, coordination with other divisions/ units/ subsidiaries Head of Corporate
related to the implementation, monitoring, assessment and review of Communication & Affair
GCG
b. Build trusts towards the management’s ability to manage the
company and build long-term values for stakeholders
c. Facilitate and promote effective relations between the BoC and BoD
by focusing on agency problems while upholding check and balance
procedure
d. Ensure the management of contracts between owners and managers
and BoD and BoC charters to ensure effective control on decisions
not explicitly made in the contract and during certain condition to
ensure the company’s going concern.
e. Balance out competence and information adequacy to the BoC
and BoD to prevent competency gap and asymmetric information
between the BoC and BoD.
f. Manage and ensure that the Company’s Annual Report has covered Investor Relations Sub
GCG implementation in the Company. Directorate – Head Of
Corporate Communication
& Affair
CSR
g. Coordinate the Company’s activities related to Corporate Social Public Relation Unit - CDC
Responsibility.
Corporate philosophy
h. Socialize and monitor the implementation of Corporate Philosophy, Organizational
Corporate Values, System, Business Ethics and Corporate Culture. Development Sub
Directorate – DIT HCM
GCG Policy
i. Prepare a policy and framework of GCG management within the Subdit Risk Process
Company including GCG policies within subsidiaries (subsidiary Management – Head of
governance). CRMGA
2. BoD Administration & Corporate Office Corporate Office Support
Assist the BoD with various activities, information and documentation, Administrations - Sub Unit,
including: Corporate Communications
a. Prepare special List of Members of BOD and BOC and their families & Affairs Unit
either within the company or its affoliate with regards to share
ownership, business relationship, and other related roles at the
Company and its subsidiaries that have potentials to bring conflict of
interests.
b. Prepare Shareholder List.
c. Attend BOD meetings and prepare minutes of meetings.
d. Organize GMS.
3 Synergy and Coordination
a. Communicate and build synergy with the Group’s Corporate Subdit Innovation Strategy
Secretary to address issues on information and other matters related & Synergy
to Telkom Group’s vision, mission, and GCG.
b. Programs of communication and synergy within Telkom Group. War Room Subdit
Additional
No. Duties and Roles of the Corporate Secretary Person in Charge

4 Legal/Regulatory Compliance
a. Compliance with financial and capital market provisions: Investor Relations
- Remind and provide advices to BOD to ensure that the Company Sub Directorate –
always comply with and follow the Capital Market Regulations and Head of Corporate
uphold the Company’s Business Ethics and Work Ethics. Communication & Affair,
- Keep updated with the capital market more particularly with and Legal Compliance
regards to its prevailing regulations and with GCG international Sub Directorate- Head of
practices. CRMGA
- As a contact person that facilitates communication between the
Company and stakeholders as well as with OJK and IDX, on which
the Company’s shares are listed.
b. Regulatory Compliance: Regulatory Management

- Remind and provide advices to BOD to ensure that the Company Sub Directorate–Head of
always complies with prevailing regulations and follow all Corporate Communication
stipulations. & Affairs
- Keep updated on the industry, particularly the regulations inforce
and shall apply to the company.
c. Compliance with the company’s law and legal. Legal & Compliance Sub
Keep updated on prevailing regulations and ensure that the Company Directorate – Head of
always complies with the law. CRMGA
5 Communication/Disclosure (Liaison Officer)
a. Communication with Financial Authorities, investors, and the capital Investor Relations Sub
market: Directorate – Head of
- Manage two-way communications and maintain good relationship Corporate Communication
with OJK and IDX. & Affair
- Prepare and communicate accurate, comprehensive, and true
information with regards to the Company’s performance and
prospects with stakeholders, and the Capital Market Community in
collaboration with relevant Units.
- Provide services to shareholders in terms of information related
to the company’s condition (for instance: through information to
investor, journalist gatherings and regular analysis of the impacts of
macro economy on the company.
- Publicize the Company’s corporate actions in a tactical, strategic
and punctual manner.
b. Communication with the public, customers and internal functions: Public Relations Sub
- Determine criteria for type and contents of information to be Directorate – Head of
disclosed to stakeholders, including information that can be Corporate Communications
released as a public document. & Affairs
- Revise display and governance of internal media and build good
relationship with stakeholders through significant events.
- Keep and updated all information regarding the Company to be
distributed to stakeholders through the Company’s website, bulletin
or other media.
3. Corporate Secretary Training Program

In order to develop the competence of the Corporate Secretary, we have participated in various training and
socialization that organized by various institutions such as OJK, IDX, Bank of New York Mellon and others.
The program have been followed, including socialization X.K.6 implementation of regulation concerning
the submission of Annual Report of llisted and public companies dissemination and GMS implementation,
depository receipt program, socialization to invest in Indonesian Capital Market and others.
G. Internal Audit Unit Number of Personnel at Internal personnel with Certified Fraud
Internal Audit Unit (“IA”) has an Audit Examiner (”CFE”) certification,
active role in applying control As at December 31, 2013, the two personnel with Certified
function over the Company’s IA unit is supported by 50 Information System Audit
business activities. qualified staff. (“CISA”) certification, and
1. Head of Internal Audit Unit one personnel with Certified
IA is headed by a Group Chief 2. Qualification/Professional Management Audit (“CMA”)
Internal Audit appointed and Certification certification. Throughout 2013,
discharged by the President In order to maintain and IA actively engages its auditors
Director after approval from the improve auditor’s competence to prepare for international
Board of Commissioners. As per in performing audit tasks and certifications such as Certifed
31 December 2013, this strategic secure business growth, IA Information System Auditor
post was assumed by Erry continuously made efforts such (“CISA”) and Certified Internal
Anwardiredja. as: Auditor (“CIA”).
- engaging IA auditors in
Brief profile of trainings, seminars and 3. Internal Audit Unit Structure
Erry Anwardiredja: workshops on technical and Status
Served as Head of Internal subjects; and As stipulated in Capital
Audit of Telkom since 2012 - engaging IA auditors Market regulations, IA is an
and appointed to the position in continuous learning independent unit to other units
based on a decree signed by programs that have and reports directly to the
the President Director. Pursued local and international President Director.
a career with Telkom and its certifications.
subsidiaries since 1989, with 19 Presented below is Telkom’s
years of professional experience At present, IA has seven Internal Audit organizational
in various management auditors with national structure.
positions. His immediate prior certification as Qualified
positions were as VP Internal Internal Auditor (“QIA”), and
Audit and VP Financial System six auditors with international
at Telkomsel (2009-2011). certifications, namely one
Head of Internal Audit

ERRY ANWAR DIREDJA
VP Infrastructure &
Operations Audit VP Enterprise Management Audit VP Support & Subsidiary Audit
HARRY SUSENO PURWOTO PURWADI SISWANA
HADISOEBROTO
AVP Financial &

AVP Subsidiary Audit
AVP Service & Delivery Audit Asset Management Audit
ENDRIZAL
SETIA DWI KUSUMAWARDHANI SAUL RUDI NIXSON
AVP IT Support Audit
AVP Service Operations Audit AVP Share Service Audit
I KETUT DARSUMANTRA
JOKO PRIYONO JONI PATHIBANG
AVP Quality Assurance &
AVP Infrastructure & Supply Audit AVP ICOFR &
System Development Audit
IMAM SANTOSO Risk Management Audit
EDI DJOKO SUWASONO
TATANG BASARI
Additional
4. Vision, Mission, Duties and and defined by the Company and make recommendations
Responsibilities of Internal as well as based on the IA's for improvements in terms of
Audit professional assessment. design and implementation.
As an integral part of the
company, IA has a vision to To facilitate the risk-based The next step is to participate
be “a smart partner” to the audit paradigm in carrying out in the activities of internal
Board of Directors, the Board of its duties and responsibilities, consulting services. Internal
Commissioners, the Business/ IA has implemented the Audit consulting services, among
Work Units and Subsidiaries, in Management System (“AMS”) other objectives, focus on
order to achieve the Company's management tool, an online the implementation of the
objectives and as a driving application to document all of Company's operations classified
force in the creation of a the implementations of risk- into infrastructure management
disciplined culture at all levels based audits. (of production tools), as
of the organization in regard well as product and service
the implementation of all Improvements in IA’s support operations, including
stipulations of prevailing laws, participation are carried out by identification of Group Financial
regulations, policies, procedures improving the quality assurance Reporting Risk/”GFRR”,
and business processes. As for the company's operations preparation of subsidiaries’
“a smart partner”, IA has a through audit and non-audit business process and human
mission to provide professional, activities. Audits are performed resource management. Internal
objective and independent to ensure that potential consulting activity is more
internal audit services and business risks are mitigated of a preventative solution to
consultation to the BoD, the by effective internal controls. secure that business operations
BoC and the Work/Business If deficiencies are found in the remain in the right direction and
Units, to provide assurance internal control mechanism of within the corridor of prevailing
regarding the adequacy of a certain business process, or regulations.
financial reporting, to actively when certain risks turned out to
ensure the implementation of be out of control, a substantive As part of a company highly
internal controls, to support test is performed on the audit committed to successful GCG,
the improvement of GCG object as the next step to find IA has an important role in the
practices, and to evaluate the root cause of the problem. whistleblower mechanism which
the implementation of risk is the domain of the Audit
management. In addition, as consequence Committee and the Executive
of our dual listing in the IDX Investigative Committee (“EIC”)
The vision and mission and the NYSE, IA periodically of which Head of IA is also
statements of IA is implemented examines and audits the the secretary. Whistleblower
through systematic and effectiveness and adequacy of mechanism serves to
measurable activities in line with internal control mechanism in accommodate any “complaint”
prevailing standards in each terms of financial reporting in filed by employees and
phase of the audit process from line with the Internal Control forwarded to the management.
preparation, implementation over Financial Reporting If the Audit Committee and the
and monitoring of follow-up ("ICOFR") standards. EIC consider that the complaint
actions. Therefore, a risk-based needs further investigations,
audit methodology is used In order to support audit IA is to prepare follow-up
during the preparation phase and encourage each unit’s actions as part of the audit
of an audit as the primary awareness of the importance assignment.
guideline to determine the of internal control, all relevant
auditability of units based on business units perform quarterly Findings from such activities
the risk level, that is, the higher Control Self Assessment are reported to the President
the risk, the higher is the need (“CSA”) over its internal control Director with a copy for the
for an audit. The risk levels of responsibilities. Periodically, Audit Committee and later
an auditeeare based on risks IA also reviews findings in the distributed to the respective
that have been mapped out CSA to assess their adequacy auditee for follow-ups and
corrective measures.
Further control are necessary of the company's disclosure transactional level. Our
to ensure that an auditee has controls and procedures compliance activities in 2013
provided adequate response under the supervision and included:
over the results of the audit and with the participation of the - Supporting business
consulting service. Operational management, including the activities with legal advice
follow-ups are conducted President Director, which is by delivering legal opinions
by the auditee while being of the same level as Chief on planned actions and
monitored by the IA. For this Executive Officer (“CEO”) issues in relation to
purpose, follow-ups are limited and Finance Director, which their compliance with
to significant business process is of the same level as Chief the applicable laws or
areas with an agreed time frame Financial Officer (“CFO”) (as regulations (legal advisory).
of completion. such term is defined in Rules - Supporting business/
13a-15(e) and 15d-15(e) under corporate transactional
5. Internal Audit Charter the Securities Exchange Act). activities by conducting
Telkom’s IA unit has an Based on this evaluation, the review of any draft
Internal Audit Charter as CEO and CFO have concluded agreements/contracts
one of the company’s formal that, as of December 31, 2013, (procurement and non-
documents containing a broad the company’s disclosure procurement) to ensure
description of the vision, controls and procedures were in advance that the
mission, structure, status, duties, effective. Disclosure controls procurement or partnerships
responsibilities and authority of and procedures conducted procedure has complied
the IA, including competence by the management include with the procurement/
requirements for its auditors. controls and procedures partnership procedures
Internal Audit Charter has that are designed to ensure established by the Company
been formulated based on that information required and the external regulations.
international standards for the to be disclosed in reports - Conducting a legal review of
professional internal auditing filed or submitted under the planned business initiatives,
practices issued by the Institute Exchange Act is recorded, policies and planned
of Internal Auditors (“IIA”), processed, summarized and cooperation (legal review of
and had been approved by reported within the time business & policy initiatives).
the President Director and the periods specified in the SEC’s - Settlement of litigation
Audit Committee. rules and forms, and that such and non-litigation cases
information is accumulated (litigation).
6. The Implementation of Audit and communicated to our
Work and Consulting Activities management, including the CEO C. Evaluation on the Effectiveness
in 2013 and CFO, as appropriate, to of Internal Control
In accordance with the 2013 allow timely decisions regarding 1. Management’s Report
Annual Internal Audit Work required disclosure. on Internal Control over
Plan,,during the year 2013 the IA Financial Reporting
has conducted and completed B. Compliance The Company's
67 auditee and consultation Our corporate compliance Management is responsible
objects from its 2013 Annual is managed by the Legal & for establishing and
Work Plan. Compliance unit under the maintaining adequate
Directorate of CRMGA. This internal control over financial
INTERNAL CONTROL unit endeavors to ensure reporting, as such term is
SYSTEM that our policies, corporate defined in Exchange Act
decisions and business activities Rules 13a-15(f) and
A. Financial and Operational are done in compliance with 15d-15(f). The internal control
Control prevailing law and regulations, over financial reporting
Disclosure Controls and both internal and external. We is a process designed by,
Procedures are proactively implementing or under the supervision
Management conducted an compliance policies at the of, the CEO and CFO, and
evaluation on the effectiveness business unit level and the executed by the Board of
Additional
Directors, management and become inadequate because to materially affect, our

other personnel, to provide of changes in conditions, Company’s internal control
reasonable assurance or that the degree of over financial reporting.
regarding the reliability compliance with the
of financial reporting policies or procedures may We are committed to
and the preparation of deteriorate. continual improvements in
consolidated financial internal control processes,
statements for external The management has and will continue to review
purposes in accordance assessed the effectiveness and monitor the control
with generally accepted of the company’s internal over financial reporting and
accounting principles, and control over financial its procedures in order to
includes those policies and reporting as of ensure compliance with the
procedures that (1) pertain December 31, 2013. In requirements of Sarbanes-
to the maintenance of making this assessment Oxley Act and related
records that, in reasonable the management used regulations as stipulated by
detail, accurately and fairly the criteria set forth in COSO. We will also continue
reflect the transactions and Internal Control – Integrated to assign significant
dispositions of the assets of Framework issued by the company resources from
the Company, (2) provide Committee of Sponsoring time to time to improve its
reasonable assurance that Organizations of the internal control over financial
transactions are recorded Treadway Commission reporting.
as necessary to permit (“COSO”). Based on this
preparation of Consolidated assessment, management INDEPENDENT AUDITOR
Financial Statements in concluded that as of
accordance with generally December 31, 2013, our In line with existing procedures
accepted accounting internal control over financial and taking into consideration the
principles, and that receipts reporting was effective. independence and qualifications of
and expenditures of the independent auditors, our Annual
Company are being made 2. Attestation Report of General Meeting of Shareholders
only in accordance with the Registered Public (“AGMS”) on April 19, 2013 appointed
authorizations of the Accounting Firm the Public Accountant Firm (or
Company’s management The effectiveness of our “KAP”) Purwantono, Suherman &
and Board of Directors, internal control over financial Surja (a member firm of Ernst &
and (3) provide reporting as of December Young Global Limited), a registered
reasonable assurance 31, 2013 has been audited by KAP with OJK, to perform the
regarding prevention KAP Purwantono, Suherman audit on our Consolidated Financial
or timely detection of & Surja, an independent Statements for the fiscal year ending
unauthorized acquisition, registered public accounting December 31, 2013. The fee for the
use or disposition of the firm, as stated in their audit on the Consolidated Financial
Company’s assets that could report which appears on Statements for fiscal year 2013 was
have a material effect on the Consolidated Financial agreed at Rp28.2 billion (excluding
the Consolidated Financial Statements. VAT).
Statements.
3. Changes in Internal Control The independent auditor for our
Because of its inherent over Financial Reporting Consolidated Financial Statements
limitations, internal control There have been no for fiscal year 2011 was KAP
over financial reporting significant changes in our Tanudiredja, Wibisana & Rekan, a
may not prevent or detect Company’s internal control member firm of the PwC global
all misstatements. Also, over financial reporting network.
projections of any evaluation during the most recently
of effectiveness to future completed fiscal year that KAP Purwantono, Suherman
periods are subject to would materially affect & Surja has been our public
the risk that controls may or are reasonably likely accountant firm since 2012. The
public accountant whose signature appears on the Independent Auditor continuity of competency
Report for fiscal year 2013 is Hari Purwantono. development. Regularly
assessing the quality of
KAP Purwantono, Suherman & Surja is also assigned to perform an audit on implementation of risk
the Effectiveness of Internal Control on Financial Reporting for fiscal year management through Risk
2013 and an audit on funds utilization of the Partnership and Community Management Index, Risk
Development Program (“PKBL”) for fiscal year 2013. Culture Survey and Risk
Maturity Level.
Fees and Services of the External Auditor
The following table summarizes the fees for audit service in 2011, Currently, the implementation
2012 and 2013 of risk management in the
For years ended December 31 Company is integrated across
2011 1
2012 2
2013
2 the entire entity. We have
(Rp million) established road map of the
Audit Fees 40,503 26,619 28,240 Entity Risk Management
Tax Service Fee 70 - - development as follows:

- 2013 : improvement of ERM
All other fees 400 326 -
Maturity Level at
(1) Audited by KAP Tanuredja, Wibisana & Rekan.
Quantified Level initial
(2) Audited by KAP Purwantono, Suherman & Surja.
stage.
.
- 2014 : improvement of
ERM Maturity Level
RISK MANAGEMENT
at Quantified Level
intermediate stage.
A. Risk Management System
- 2015 : improvement of
Since 2006, we have has initiated the implementation of a risk
ERM Maturity Level
management system with reference to the COSO Enterprise Risk
at Quantified Level
Management framework. Risk management is inherent in the
Advanced stage.
implementation of GCG as well as internal control mechanism within the
- 2016 : improvement of ERM
company.
Maturity Level to
Our stated vision with regards to risk management is: "Promoting a risk
Optimized Level.
management as EMBEDDED CULTURE within all scopes of business
processes and operations." Therefore, since 2008 we have established
B. Evaluation of the Effectiveness
and developed:
of Risk Management Systems
- Structural Aspects which include developing risk management
The effectiveness of the Risk
vision, mission, commitment, tone at the top, conducive internal
Management System is
environment, policy, competence development, IT tools and systems.
evaluated through:
- Operational Aspects which include determination of Risk
1. Quarterly review and
Acceptance Criteria, conducting risk assessment and developing
monitoring of unit risk
specific-functions risk management.
management.
- Maintenance Aspects which include monitoring risk management
implementation, periodical risk reporting report, safeguarding the
Additional
2. Preparation of regular changes in currency (i.e. Information System

quarterly Risk and exchange rate and Security through
Compliance Analysis deficient funding. implementation of ISO
Reports. - Legal & compliance risks 27000).
3. Meetings to discuss including legal issues 6. Development of Corporate
corporate risks through encountered by the Internal Control Program.
meetings at BoD as well as Company. 7. Development of Regulatory
BoC level. - Regulatory risks Management.
4. Measurement of risk culture including regulatory
implementation through provisions that Company LEGAL PROCEEDING AND
internal surveys conducted should comply with. LAWSUITS INVOLVING THE
on a number of respondents. - Competition risks COMPANY
5. Measurement of risk including potential
management maturity level tighter competition In the ordinary course of business,
(ERM Maturity Level). across entire business we have been named as defendant
portfolio. in various legal actions related
C. Risks encountered by the to land disputes, monopolistic
Company D. Efforts to Manage Risks practice and unfair business
Risks encountered by us are To manage the aforementioned competition, and SMS cartel
detailed in “Business Overview” risks, hawse have undertaken practices. With regard to the legal
– “Risk Factors”. In general, following efforts: proceedings described below, we
these risks include: 1. Established and developed do not believe that subsequent
1. Country-related risks such as structural, operational investigations or court decisions
changes in politics, society, and maintenance aspects regarding those cases will have
macro economy and natural over risks management significant financial impact on
disasters that are likely to implementation across entire us or our subsidiaries. Based on
occur in Indonesia. our subsidiaries. management's estimates on the
2. Company-related risks that 2. Improving the Quality of probable outcomes of those cases,
include: Risk-based Decision Making we have made provisions of Rp49
- Operational risks, (six eyes principles). billion as at December 31, 2013.
including potential 3. Development of Business
disruptions on productive Continuity Management and See Note 42 in the Company’s
assets, security of the Crisis Management. Consolidated Financial Statements.
assets from external 4. Development of Revenue
interference, potential Assurance to prevent The following describes
revenue leakage, changes leakage and Anti Fraud certain current significant legal
in technology and risks Program. proceedings involving us, our
arising from satellite 5. Development of Enterprise subsidiaries and our Board of
business. Security Governance in Commissioners and Board of
- Financial risks including safeguarding physical and Directors:
changes in interest rates, non-physical assets
A. Cases Involving the Company
Financial Impact
Case Legal Status
(Rp)
Commission for the Supervision of Business Competition
(“KPPU”)
We are the defendant with KPPU as plaintiff in the case of In appeal at the Central
18 billion
allegation of violation of Article 5 of Law No.5 of 1999 on Jakarta District Court
Prohibition of Monopolistic and Unfair Business Competition
Practices
Civil Court
Telkom and Achmad Mansuri collectively as Defendant with In appeal at the Supreme
110 billion
R. Hady Soentoro as Plaintiff in the appeal case to the court Court
decission
Telkom, the Provincial Government of South Sulawesi, the
Regional Government of Gowa Regency, and the National Land In appeal at the Supreme
57,6 billion
Agency collectively as Defendant with Andi Jindar Pakki et al. as Court
Plaintiff in the land right dispute at Telkom Makassar
Indonesia National Board of Arbitration (“BANI”) Appeal at Bandung
Telkom as Defendant and PT Giland Teknikatama as Plaintiff in the District Court for
1,7 billion
arbitration case of allegation of default in PKS PPLT annulment of BANI
decision
Telkom as Defendant and PT Khatulistiwa Dwi Bhakti as Plaintiff in Administration process of
4 billion
the arbitration case of allegation of default in PKS PPLT payment
Assosiasi Pengusaha Wartel Indonesia (“APWI”)
Telkom, Telkomsel, BRTI and MoCI collectively as Defendant, with
In appeal at the Supreme
BPP APWI as Plaintiff in the dispute case of allegation of unlawful 3,7 billion
Court
act related to distribution of airtime rights revenues of Internet
kiosk (wartel) operators
B. Cases Involving Subsidiaries
Financial Impact
Case Legal Status
(Rp)
Lawsuit by APWI Telkomsel is currently in
Telkomsel has been sued by APWI related to the payment of air the appeal process at the
18 billion
time by telecommunication kiosks (wartel), which also involved Supreme Court
Telkom and BRTI.
Bankruptcy Lawsuit Telkomsel has been
Telkomsel faced a bankcruptcy lawsuit related to the declared free from
implementation of the business cooperation agreement with bankruptcy status based
PT Prima Jaya Informatika. Telkomselis alleged to incur liabilities on the Appellate Decision,
due to the suspension of distribution after the Purchase Order which is upheld by a
issued by PT Prima Jaya Informatika is rejected. Judicial Review decision at
the Supreme Court.
KPPU Telkomsel is currently
Telkomsel and certain other Operators were investigated by KPPU waiting for the notification
related to allegation of SMS cartel practices by said Operators. from the Central Jakarta
25 billion
KPPU has issued a Decision which sentenced Telkomsel to pay District Court regarding
Rp 25 billion in penalty, for which decision Telkomsel has filed an the start of the Joint
appeal at the District Court. Proceedings at the court.

Additional
C. Cases Involving Members of Board of are published in print or electronic mass media or
Commissioners and Board of Directors disseminated specifically to employees and their
In 2013, there were no legal proceedings involving families. Some corporate information is also published
any serving member of the BoC and BoD. in our internal magazine.
ADMINISTRATIVE SANCTIONS In addition, we can be contacted directly at:
During 2013, there were no administrative sanctions by Investor Relations

the capital market authority or other authorities to the Graha Merah Putih 5th Floor
Company or members of its BoC and BoD. Jl. Jend. Gatot Subroto Kav.52
Jakarta 12710
PUBLIC ACCESS TO INFORMATION Tel. : 62-21-521 5109
Fax. : 62-21-522 0500
Our corporate disclosures can be accessed through Email/mailist : investor@telkom.co.id
our website (www.telkom.co.id). Certain disclosures
Below is a list of our disclosure and coordination activities for fiscal year 2013:
Information Transparency Number of

Date
Activities Activities
Conference Call(*) 3 1 May, 23 July, 6 November
Analyst/Investor Meetings 181 9, 10, 11, 15, 16, 17, 23, 30 January, 6, 20 February, 13, 14, 20, 21, 25, 26, 27, 28
March, 2, 3, 4, 9, 10, 11, 24 April, 2, 8, 15, 16, 23, 29, 30 May, 5, 11, 12, 13, 19, 20,
25, 26, 27 June, 3, 4, 10, 11, July, 1, 21, 22, 28, 29 August, 2, 5, 11, 12, 13, 18, 19, 23
September, 9, 10 October, 7, 13, 14, 18, 20, 21, 25, 28 November, 4, 11, 12, 17, 19
December 2013
Public Expose 1 27 November
General Meeting of Shareholders 1 19 April
Investor Release 5 11, 15 January, 6 March, 31 July, 28 November
Investor Conference 3 18-22 March, 20-22 May, 2-3 October
Roadshow 4 27-28 September, 1 October, 3-4 October, 28-30 October
Newspaper Announcement:
a. GMS 3 20 March, 4 April, 23 April.
b. Financial Statements 2 7 March, 19 July
c. Dividend 1 23 April
d. Stock Split 1 21 August
*) A Conference call is a meeting forum between our BoD and investors, both domestic and international, to report the results of the
quarterly financial statements through electronic media, namely a teleconference. Conference calls are usually held to coincide with the
publication of quarterly report, which is issued in the form of an Info Memo.
CODE OF ETHICS AND and can be viewed on our 5. The company protect
CORPORATE CULTURE website at http://www.telkom. anyone who reports
co.id/en/investor-relations/ information about legal
Given that an organization is none tata-kelola-perusahaan/kode- violations, unethical actions
other than the people within it etik. Amendments of the code or other actions that violate
our morals and ethics are the of ethics will similarly be posted the principles of GCG.
foundation for the application of on our website.
GCG in our company. Learning A code of ethics for all Telkom
from our previous management of C. Business Ethics of Telkom Group employees which require
governance, our application of GCG Group Strengthening that employees to:
is an integral part of our approach Accordance to the direction 1. Acts and carries out his/her
to excellence in our performance: of the GCG development and duties honestly and fairly.
being profitable, obeying the law, implementation surrounding 2. Places the interests of
being ethical and instilling an the Group, we have issued a the Company above any
awareness among our employees policy on the application of personal or group interests.
of our social responsibility to the GCG in Telkom Group (No. 3. Respects individual rights
public as we strive to be a good PD.602.00/r.00/HK000/ and diversity as a source
citizen to ensure that we will COP-D0030000/2011) which of strength for the Telkom
continue to grow and be loved by articulates our measures to Group.
our customers. strengthen our corporate 4. Upholds the corporate
culture and business ethics culture.
A. Business Ethics within the Group. Our 5. Safeguards corporate
We believe that a good business commitment to our code of assets and maintains the
principle is ethical business, ethics in managing the Group is confidentiality of corporate
which refers to doing business as follows: information.
sustainably and with excellent 1. The companies within 6. Produces quality products
performance, in compliance the Telkom Group strive and provides the best
with ethical principles on the to be companies that service to customers.
basis of prevailing laws and can be role models by 7. Pursues corporate profits
regulations. In line with Decree operating a strong, healthy and growth by complying
of the Directors No.KD.05/2005, and fair business driven with the provisions of the
we have a business ethics by honorable values law and business ethics.
that defines the standards of and complying with the 8. Is responsible for all his/her
organizational behavior as well law while respecting all decisions and actions.
as employee behavior in the stakeholders. 9. Upholds and enhances the
interactions with customers, 2. The companies within the reputation of the Telkom
suppliers, contractors, Telkom Group must operate Group.
colleagues, and other parties or manage their business 10. Respects the public and the
that have an interaction with with due attention to ethical environment.
the company. business principles and
the prevailing laws and D. Socialization and Enforcement
B. Implementation of Code regulations. of Business Ethics
of Ethics by the Board of 3. The companies within the Socialization and assessment
Commissioners, Board of Telkom Group practice the are undertaken each year
Directors and Employees principles of GCG and are to instill and reinforce the
In compliance with the concerned with the public, comprehension of Corporate
provisions of Section 406 of the culture and the environment. Values and Business Ethics by
Sarbanes Oxley Act (“SOA”) 4. Any act against the law or all employees. The socialization
2002, our code of ethics breach of ethics is forbidden, programs involves aspects of
applies equally to our Board even if undertaken for GCG, business ethics, integrity
of Commissioners, Board of business reasons or while pact, fraud, risk management,
Directors and other key officers under pressure from any internal control ("SOA"),
as well as all of our employees party. whistleblowing, prohibition
Additional
of gratuities, IT governance, COSO framework on internal Moral and ethic are

security of information, and control audit at the entity level.
other issues related to the the foundation for the
practice of good corporate E. Corporate Culture
governance. The assessment Systems and cultures are
implementation of
meanwhile is carried out continuously developed to GCG in our Company,
through a Business Ethics meet the demand and to cope
Survey involving all employees with the business changes in given that organization
as survey respondents. This order to realize our aspirations
survey is implemented online to continue to advance, be
is merely an assembly
through the Company's portal/ valued by our customers, be of people. Over time,
intranet media. At the end of competitive in our industry
the survey, each employee is and be a role model for other we learn that the
required to sign a statement of companies. In 2009, we began
the transformation to a new
implementation of
compliance with business ethics
applicable at the Company. corporate culture known as GCG can not be
“The Telkom Way”. Our culture
The comprehension and were further developed in separated from
practice of business ethics, 2013 with the enactment of
conducting business
along with the results of the Leadership Arcitecture and
yearly survey, are audited Corporate Culture (“LACC”) of ethically and building
internally as well as externally Telkom Group
through the SOA 404 audit the awareness of
process, related to the The company’s culture is fully
the Company and
implementation of control described as follows:
environment in accordance with employees.
Practices to be the winner
IMAGINE - FOCUS - ACTION
Principles to be the Star
SOLID SPEED SMART
Philosophy to be the Best

Always The Best
Philosophy to be the Best: Always The Best Philosophy to be the Best: Integrity, Enthusiasm,
Always the Best is a basic belief to always provide Totality
the best in every job we do. Always the Best Always the Best requires our employees to have
have the essence of "Ihsan" which in this sense is integrity, enthusiasm, and totality.
translated to "best". Employees who have Ihsan
spirit will always provide better results than it Principles to be the Star: Solid, Speed, Smart
should be, so the ihsan attitude will automatically Principles to be the Star of the Telkom Way is the 3S,
be guided by a sincere heart. When every activity namely Solid, Speed, as well as a Smart which is
that we do is a form of worship to the God also the core values or great spirit. Explanation of
Almighty. Solid, Speed Smart is as follows:
SOLID SPEED SMART
One Heart Starting Point Intuition Mental
One Mind Setting Direction Innovation Reasoning
One Action Taking Action Impressive Physical
Practices to be the Winner : Imagine - Focus – Action

Practices to be the Winner of The Telkom Way is the IFA which is Imagine, Focus, Action as well as the Key
Behaviors. Explanation of Imagine, Focus and Action is as follow:
Always The Best (ATB)

It is the result of Imagine, Focus and Action
Imagine
Always The Best
F A
Focus Action
Imagine Focus Action

- Begin from the end - First thing comes first - The world can only be changed
- The vision or dreams of a true - Establish proof of progress through imagination plus action
leader - Prioritize resources allocation - A vision without action is just a
- Start with what is desired, not fantasy, action without vision is
from what is feasible just a momentary sensation
- Create quick wins
Additional
F. Evaluation of the Implementation of Business Telkom Group employees, or third

Ethics and Corporate Culture
Each year, we conduct an internal survey to party, may submit complaints
assess the effectiveness of the application of
regarding the accounting and
our corporate culture and business ethics. This is
known as the Business Ethics Family Survey. The auditing issues, breach of policy,
survey, which is conducted online to allow us to
allegations of fraud and/or
reach all our employees quickly, asks questions
about GCG, business ethics, The Telkom Way, anti corruption, and violations of
fraud, internal control, the integrity pact, the whistle
blowing system and more. The survey results for
code of ethics, directly to the
2011, 2012, and 2013 were 74.87 points, 79.07 points, President Commissioner, or
and 75.80 points out of a possible 100 points.
to the Chairman of the Audit
WHISTLEBLOWING SYSTEM Committee of
As part of our entity level controls, Telkom has since
PT Telekomunikasi Indonesia, Tbk.
2006 implemented a whistleblower program that is
designed to receive, examine, and follow up complaints - Information reported must be supported by
from employees of Telkom Group and third parties in sufficient evidence and considered reliable for
confidentiality. The implementation of whistleblower further investigation.
program is administered by the Audit Committee
established on the BoC Decree further ratified by the B. Protection for Reporting
BoD Decree. The Company’s policy on whistleblowing
protection is stipulated in BoD Decree
A. Whistleblowing Management No. KD.48/2009to accommodate and ensure the
Telkom Group's employees or any third party safety of employees and third parties who file
may submit complaints regarding accounting complaints or report violations.
and auditing issues, policy violations, fraud and/
or corruption, and violation of code of conduct C. Parties managing Complaints
directly to the President Commissioner or the Complaints are managed by the Audit Committee
Chairman of the Audit Committee of who will follow up complaints received in
PT Telekomunikasi Indonesia, Tbk. via email, fax or accordance with established procedures.
mail to the following address:
D. Complaints Handling
Email : ka301@telkom.co.id In order to meet the OJK Rule No.IX.1.5 and the
Fax : (62-21) 527 1800 Sarbanes-Oxley Act of 2002 Section 301 regarding
Website : www.whistleblower.telkom.co.id the Audit Committee of a Public Company Audit
Letter : Audit Committee Committee, complaint handling must be included
PT Telkomunikasi Indonesia Tbk., in GCG improvement framework. Therefore, certain
Graha Merah Putih, 5th floor conditions for filing complaints are necessary
Jl. Jend. Gatot Subroto Kav. 52 to ensure that a complainant has full sense of
Jakarta 12710 responsibility and does not intend to defame
someone's reputation.
In filing complaints the following criteria must be
met: The Audit Committee will follow up complaints
- a complaint is filed via website, email, fax or filed by third parties including, and especially those
mail. from the Telkom Group's employees relating to:
- it provides information on issues of internal - Accounting and Auditing
control, accounting, auditing, regulatory Accounting and internal control problemsover
violations, fraud and/or corruption, and financial reporting that might lead to material
violations of the code of ethics. misstatements in the financial statements and
Learning from our audit issues, especially concerning the independence of the Public
Accountant Firm.
previous management - Violations against regulations
Violation of capital market regulations and laws pertaining to the
of governance, our operation of Telkom and violations of internal regulations that could
potentially harm the Company.
application of GCG is - Frauds/or suspected corruption
an integral part of our Fraud and/or corruption by officials and /or Telkom’s employees.
- Code of Ethics
approach to excellence Unhealthy attitudes of Directors and Management that may
ruin Telkom’s reputation or cause harm to our business. These
in our performance: dishonorable actions may include: dishonesty, conflict of interest or
misleading information to the public.
being profitable,
obeying the law, being We have also established a working mechanism between the Audit
Committee and both the Internal Audit and Investigations Committee,
ethical and instilling including with subsidiaries to follow up incoming complaints.
In addition, the whistleblower program has also been socialized to and
an awareness among comprehended by majority employees.
our employees of our During 2013, the Audit Committee followed up two complaints filed
that were worth investigations and fell into the category of complaints
social responsibility to
that are related to accounting, internal control, regulatory violations,
the public as we strive suspected fraud, and code of ethics violations.
to be a good citizen The application and results of whistleblowing systems:
to ensure that we Description Quantity Remarks
Number of complaints 3 Complaints received

will continue to grow Qualified 2 Complaints deemed worth follow ups
and be loved by our Complaint category 2 Suspected Fraud
Complaint progress 1 Complaint being processed and followed up

customers.
Additional
E. Whistleblowing System Procedure
WHISTLEBLOWING SYSTEM PROCEDURE
WHISTLE
THE AUDIT COMMITTEE / BOARD OF COMMISSIONERS PARTIES
BLOWER
• Website Initial Review

• Email Does it have
anything to do with NO Initial Review by the
• Fax
BoD Internal Audit
• Letters
YES
Report
YES
• Initial Review
Investigative audit
Does it need more • Formulating TOR and
and follow up
information • Independent Auditor
by Investigative
Procurement
Committee
YES
• Accounting and Auditing
• Violations on Regulations
• Frauds and or Corruption
• Code of Ethic NO Investigative Audit? YES
Investigative audit
Supervision of the
by Independent
Does it meet the Audit Committee
Auditor
procedure
• Report discussion
• Follow up Report
NO
BoC Opinion
Report and Shareholders

recommendation
Report to
NO shareholders?
Information
BoD
Documented NO
GCG IMPLEMENTATION A. Performance Management Management System

CONSISTENCY System Application which principally
To instigate GCG, particularly measures basic elements of
At our environment, an extensive accountability, we manage individual performance and
and increased comprehension our accountability for our individual competencies (core
towards GCG has been achieved employees’ performance competency and specific
as the company experienced through an Employee competency). The individual
and learnt things during its Performance Management performance assessment refer
implementation. Telkom strongly System, as stated in Company to realization of management
believes that GCG is a dynamic policy No.PD.208.00/2011. contract and employee
system that needs to be In accordance with the competencies assessment
strengthened from time to time purposes and objectives done using 360 degrees
to make it always adaptable to of the policy, the principles assessment by the employee
changes in our business. Through of objectivity, fairness and itself, employee’s supervisor,
continuous updating, instead transparency are applied by subordinates and colleague.
of getting in the way, GCG referring to the guidelines Both assessment process
implementation will contribute on responsible performance performed online using web
more to our business growth. measurement and appraisal based information system
in the management contract application through our portal/
Our GCG implementation is mechanism, the determination intranet.
integrated with the management of performance indicators
of compliance, risk management according to the scope of B. Implementing the Integrity
and internal control. This work and role of each unit Pact and Strengthening the
practice requires us to be able and individual within the Anti-Gratuity Policy
to manage GRC in alignment organization and the setting of We began to implement the
with the management of our agreed targets that refer to the Integrity Pact consistently
business performance and Company’s performance targets after the Integrity Pact
ensure the business as a going as stated in the corporate policy was issued in 2009.
concern. Initially, implementing plan. Performance targets The Integrity Pact policy is
risk management was not easy, are formulated on the basis aimed at sharpening GCG
requiring time to master the of the corporate plan and are implementation, particularly
competencies, achieve greater broken down to the unit, sub in relation to the GCG
accuracy in recognizing the unit and employee level with implementation areas namely
industry and organizational risks due attention to the SMART integrity code, business ethics,
and embed a culture of risk within principle Specific, Measurable, avoiding conflict of interest,
the corporate culture. However, Achievable, Realistic, and prohibition on gratuities,
thanks to the commitment, Time Related. Evaluation is prohibition on insider trading,
consistency and patience of the conducted regularly (daily, information confidentiality,
management, risk management weekly, monthly, quarterly preventing actions intended
is now making a very positive and annually) according to for self-enrichment of the
contribution to the planning and the performance indicator enrichment of other party that
decision making processes, and measured in the management could cause financial loss in
reinforcing GCG implementation at review mechanism, which is the areas of procurement and
Telkom Group. supported by various online partnership, service integrity
applications. and financial reporting integrity.
The following key activities have
been implemented consistently To complement the existing Although the Company already
to support GCG practices and Decree No.PD.208.00/2011, practices GCG, it is important
ensure that it is aligned with the we have passed the regulation to allot particular attention
management of the business: No.PR.208.01/r.00/PS730/ to certain areas to prevent
COP-B0011000/2012 dated potential financial loss to the
March 22, 2012 regarding Company and to create “islands
the Employee Performance of integrity” as one of the
Additional
instruments of bureaucracy performance is assessed by related activities are carried

reform and the prevention KPKU of the Ministry of SOE out effectively, responsibly and
of collusion, corruption and internally self-assessment transparently and are able to
and nepotism (“KKN”), by is performed at Business Unit/ deliver sustained added value
concentrating on measures to Division level. to the company, while avoiding
create openness, accountability any conflict with the interests of
and participation. D. Corporate Planning the stakeholders.
Governance
The direction of the President Consistency in planning E. IT Governance
Director and the Integrity Pact governance is a key concern for As a company engaging in the
in the presence of senior leader management in implementing business of information and
Telkom Group. GCG. According to Company data provider for customers,in
policy, the management ensures which security must be
C. ISO-Based Process that the corporate planning is guaranteed, we always strives to
Management systematic, simple, organized, strengthen our IT governance.
Since 1996 we have consistently integrated, aligned with the We also strives to always
applied the ISO-based quality corporate vision and mission, maximize the use of technology
management system and and can be properly executed in managing the company, since
integrated it with the Malcolm according to previous plans, it it will directly contribute to the
Baldrige-based performance should also facilitate evaluation improvement of good corporate
excellence criteria since and control when applied. governance implementation.
2001. Our second application Almost all points in our
of the ISO and Malcolm The corporate planning model corporate value chainwhich
Baldrige-based quality comprises three phases: covers all production equipment
management system is aimed 1. Aligning stakeholder infrastructure networks and
at establishing governance expectations. all important aspects of
processes and performance 2. Formulation the corporate management such as finance,
through disciplined processes strategy (strategic logistics and human resources,
and proper documentation formulation). including services to employees,
to achieve process-based 3. Implementation of the customers, suppliers and
performance excellence in business strategy. other stakeholders have been
the Company refers to the integrated into the IT network.
assessment of performance GCG guarantees and provides
excellence Malcolm Balridge. In assurance that the entire The IT governance management
2013, the Company’s excellent planning process and all framework refers to Control
Objectives for Information and Several examples of IT other criteria to create supplier
related Technologies (“COBIT”), governance practice in our ranking and shorter suppliers
and is articulated in our policy operation are user access list, and Eligible Bidder stage,
on Information Security review, password management, which is the final selection for
Systems (No.KD.57/Year 2007), audit log/audit trail and end suppliers eligible for bidding or
comprising: user computing. being engaged in a procurement
1. Information, data/ process.
information processing F. e-procurement Implementation
systems, networks and As a manifestation of GCG The benefits of the system are,
supporting facilities, which and Integrity Pact, we have among others, the speed of the
are critically important been consistent with our tender process, the electronic
information assets. application-based procurement selection of tender participant
2. An information security management to curtail according to the specified
system to assure information meetings between suppliers and requirements, electronic selection
integrity and assets, in order the procurement committee as of the winner, and other benefits
to protect our competitive all tenders and negotiations are related to enhanced quality of
value, cash flow, profitability, done through the monitors in the process, reasonable prices,
legal compliance and order to make making them fair fairness, transparency and
commercial image. and transparent. absence of any intervention.
3. An information security
system covering risk We select suppliers through G. Human Resource (“HR”)
assessment, security three main stages which are Competence Development
assessment, legal and supplier registration stage The gradual change in business
regulatory compliance and where suppliers register their portfolio from infocom to TIMES
business requirements. names online through Supply has created shifts in terms of
4. The successful Management and Logistic necessary competence. Based on
implementation of Enhancement (“SMILE”), our formulated GCG framework,
information security followed by Selection stage the competence and capability
systems through shared where we make assessment on of human resource is one of
understanding, control, suppliers depending on their important elements in GCG
monitoring and evaluation of business classification and practice.
policy implementation.
Knowledge management processes in KAMPIUN

Knowledge
Business Knowledge Needs Knowledge Sources Collection
Strategy Inventarisation Inventarisation
knowledge ACQUISITION Database and

Capture Tools
Workstation Group
Telkom KM
Networks
User User
Sharing Tools
Collaborative Tools
Workstation Group Communications
knowledge SHARING Links Network
Intranets
Project Project Work

Document
Working
Document
Individual Work Individual Work
Brosur
Webpages
knowledge utilisation
Document Distribution
System
Collaborative Tools
Additional
In the implementation, is an ideal condition where we H. The Management of

knowledge management is will keep running without being Information Ownership and
focused on creating business dependent upon any particular Intangible Assets
values that can produce employee. This is to be Information and all intangible
sustainable and competitive achieved by projecting us into assets, including research,
advantages by optimizing a knowledge-based enterprise technologies, and intellectual
the acquisition, sharing and through the transformation property rights earned through
utilization of knowledge the of Learning Center into a assignments within and/or at
company needs for continuous Corporate University (CorpU), the expense of the company
improvements. which has become a channel are the property of Telkom.
for competence improvement hawse have a regulations on
To support our knowledge to support our business needs the Management of Intellectual
management process, we had so as to establish a center of Knowledge and Intellectual
a Knowledge Management excellence human capital who Property Rights in accordance
System called KAMPIUN, have international standards with No.PD.605/2011.
which is a sort of data bank within the TIMES industry. They Through the protection and
(repository) used as a tool are then expected to support management of intellectual
for all employees to improve business improvement and property we expect to be able
insights and knowledge by the implementation of our to increase income generation
uploading or downloading any new culture tag-lined “from and maintain our competitive
knowledge they may need via competence to commerce" advantage. Creativity and
the system to find solutions which means that competent innovation with regard to new
for many different problems employees are likely to create and existing products and
they find at work, which in business. services is a corporate asset.
turn will help improving work We manage a database of
productivity and quality. Please refer to "Human Capial" creations, brands, industrial
section on page 88 for more designs, inventions, trade
The final objective of knowledge detailed information on secrets, copyrights, trademarks,
management is to create a human resource competence industrial design rights, patents,
learning organization, which development. and rights to trade secrets.
CorpU transformation to become the international center of excellent human capital
Great Spirit: Center of Excellence

- Corporate University
- Telkom University
- Assessment Center
LEAR N I N G S O LUT I O N S D E LI VE RY SYST E M S

Req.
Biz Learning Learning Future Biz. Dev. Gaps Learning Learning Str. Learning
Manpower
Solutions Programs Leaders Analysis Innovations Programs Partnership
Supply
LE A RN I N G S O LUT I O N S a rc hi te c ture
Leadership Academy
Functional Academy Assessment Centre
Knowledge Consumers
Telkom University
Organizational Research Centre
Learning
Management EWS Suppliers/Customers Dev. School Infrastructure
Network Alliance & Partnership Centre
ITSS
LE A RN I N G FO C US
LEARN I N G ST RA T E GY GOVE RN A N C E
INTER NA T I O N A L LA N GUA GE A N D B US I N E SS
We routinely manage various activities that constitute intangible assets, such as innovation, through our portal
http://inovasi.telkom.co.id which can be accessed by all employees.
I. Relations with Stakeholders

Understanding and comprehending the needs and expectations of stakeholders are an important part of
the GCG management to create fairness among all stakeholders. Through our corporate culture "The Telkom
Way", the management has strived to foster corporate values and culture by leading all employees to a shared
understanding of values that should always be informed to all stakeholders and make such values including
inherent norms and principles of governance as the center of their inspiration.
The following are some identified stakeholder values:

Stakeholder Stakeholder Value
Product and service satisfaction level

Customer
Accuracy and transparency in invoicing and operating
Guarantee product and service continuity
Continuously provide dividend to shareholder
Increasing trend on share
Adaptable to new environment

Shareholder
Win over market and ready to compete
Continuous growth of financial performance
Guarantee of business governance expansion
World class practice
Employee Welfare
Employees
Good career place
Abide to government regulation

Government
Transparent and abide to tax regulation
Role model for all SOE
Participant in increasing PDB
Fair business competition

Competitor
Mutual business partner
Resource sharing to press cost
Transparency in company report

Investor and Finance Community
Good financial report
Employment
Community
Economy multiplier effect
Provide positive impact for public at large

Additional
Follow ups on Complaints from SOE or companies other than A part from assessment by
Customers and the Community listed companies or SOEs. IICG, we are frequently chosen
Under current business conditions, to be observed by other rating
where telecommunications The process for CGPI assessment agencies since we are considered
penetration has exceeded, growth and rating consists of four stages as benchmark or model for other
in voice (telephone use) has with different weighing: companies. Following is some of
reached saturation point and the 1. Self assessment, the company our other achievements:
competition is getting fiercer, was asked to complete the 1) Ranked 1st as the Most
maintaining a balance between questionnaire in accordance Committed to a Strong
the needs and expectations with the GCG assessment Dividend Policy from Finance
of all our stakeholders brings theme. Asia Best Companies Award
its own challenges for GCG 2. Observing document, the 2013.
implementation. Complaints company submitted policies, 2) The Best of Asia for the
have been made by customers procedures and other evidence category of Asia’s Icon on
and the public about the demonstrations our application Corporate Governance in
telecommunications services of GCG. Corporate Governance Asia
among others are tariff war 3. Assessment of papers and Annual Recognition Award
that leads to a decline in ARPU presentations, the company 2013.
and diminishing of service prepared a paper describing 3) The Best Corporate Overall
quality, fixed billing complaints, GCG activities in line with from Indonesian Institute for
pulse credit absorption. We the assessment theme and Corporate Directorship (“IICD”)
use the complaints as input to presented it to the jury. on Corporate Governance
evaluate and improve its services 4. Observation, where the IICG practices in listed companies
quality, and responding and jury visited us for interview, in Indonesia.
follow up every customers and observation and an on- 4) Ranked 2nd The Best GCG
society complaints, as it is our site review to confirm the Implementation in Anugerah
commitment to put forward implementation of GCG in Business Review.
ethical business practices and the company, referring to the 5) The Best GCG Implementation
provide satisfactorily services to results of the self-assessment, from Anugerah BUMN.
customers and other shareholders. document and paper 6) Corporate Governance
assessment Perception Index – The Most
GCG EVALUATION Trusted Companies 2013 as the
As a result, we are again awarded most trusted company from
We monitor GCG performance the recognition as The Most IICG in collaboration with SWA
through annual evaluations by the Trusted Company, in line with the Magazine based on investor,
IICG, an independent GCG rating GCG assessment theme for 2013, analyst and fund manager
company in Indonesia. The IIGC namely "GCG in Perspective of survey.
routinely conduct CGPI surveys Knowledge".
and ratings on listed companies,
Social and
Environmental
Responsibility
201 212
CSR Strategy Social and Community Development
202 220
Environment Preservation Responsibility to Consumer
206
Employment, Health and Work Safety (“K3”)
Additional
Priyantono Rudito
Director of Human Capital Management
Social and Environmental Responsibility Our CSR

Our CSR strategy is based on the “Triple Bottom
commitments made
Line” concept for sustainable business existence
and growth through a balanced. in line with our core
competencies in the
fields of Information
A business entity should pay attention to the and Communication
achievements aspects of Profit-People-Planet
(“3P”) in a balance. Technology (ICT)
to encourage the
acquisition and
In addition to the pursuit of financial gain
(profit), a business entity should also be utilization of ICTs for
actively involved in supporting the welfare
of society (people) while contributing to the
preservation of the environment (planet).
the improvement the
welfare of Indonesian
society.
In Indonesia, the implementation Regulation (“PP”) No.47/2012

of Social and Environmental on Social and Environmental
Responsibility for corporations, Responsibility in Limited Liability
also known universally as Company, as the implementing
Corporate Social Responsibility regulation for the stipulations of
(“CSR”), is mandatory for business Article 74 of Law No.40/2007
entities incorporated as a limited on Limited Liability Company.
liability company with business Thus, PP No.40/2012 serves as
activities in the area of, and/ the basis for us in developing and
or related to, natural resources. implementing our CSR programs,
This is regulated in Government internally as well as externally.
Additional
In addition, as a State-Owned and growth through a balanced vision & mission statements as
Enterprise (“SOE”), we are approach towards achievements well as the Company's business
also obliged to implement a in aspects of Profit-People- portfolios, whereby we have
Partnership and Community Planet (“3P”). In addition to the defined its existence as a business
Development Program (“PKBL”). pursuit of financial gain (profit), entity under the theme of
Activities carried out within the a business entity should also be "Telkom Indonesia for Indonesia".
scope of PKBL are governed by actively involved in supporting the In regard CSR, this theme is
the Minister of SOE Regulation welfare of society (people) while pursued through the objective of
No.PER-05/MBU/2007 dated contributing to the preservation "Enlightening Society", namely
April 27, 2007, on Partnership of the environment (planet). supporting progress of people in
Program of SOE and Small Scale Indonesia towards greater welfare
Businesses and Community The achievement of corporate through activities in the three
Development Programs, which has sustainability encompassing main pillars of Telkom CSR that
been lastly amended by Minister aspects of economic are in line with the Triple Bottom
of SOE Regulation No.PER-08/ sustainability, social sustainability, Line concept, as follow:
MBU/2013 dated September 10, and environmental sustainability - Digital Environment.
2013. In essence, activities in PKBL also refers to the guidance We concern for the
have a purpose similar to CSR, procedures of ISO 26000 for environment is manifested
and thus represent one form of socially responsible conduct of through the provision
the implementation of CSR. business organizations as part of and management of
the practice of good corporate telecommunication
CSR STRATEGY governance (“GCG”). infrastructure and a variety of
Our CSR strategy is based on the Information & Communication
“Triple Bottom Line” concept for Further, our CSR activities are Technology (“ICT”) facilities
sustainable business existence also aligned to the Company's to support and connect the
CSR strategy base on concept

“Triple Bottom Line”
Telkom Indonesia
For Indonesia
ENLIGHTENING SOCIETY
PLANET PEOPLE PROFIT

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Get Connected Be Empowered Go Commerce

Environmental Sustainability
Community & Equity
Economic Growth
ENVIRONMENT
ECONOMY
SOCIETY
DIGITAL
DIGITAL
DIGITAL
Enrich Capacity Empowering Comunity Enabling Creativity
Provides a Variety Community Empowerment Supporting Creative

of Public ICT Facilities Through Education Ideas Implementation
GOOD CORPORATE GOVERNANCE

GOOD CORPORATE CITIZEN
activities of communities, provision of ICT facilities in development of infrastructures

including in environment a variety of public services, and facilities for the community,
preservation of the respective as well as by supporting the and disaster assistance, and (iv)
areas as well as in emergency development of micro, small programs related to responsibility
response situations during and medium enterprises, and to consumers.
natural disasters. especially those in the creative
- Digital Society. industry sector, related to the ENVIRONMENT
We also contributes to optimization of ICT utilization. PRESERVATION
the empowerment of
communities, in line with Overall, the three main pillars We realize the importance of
current global trends where of our CSR are implemented preserving the environment,
social interactions are through a variety of programs in and thus strive at all times to
being increasingly shaped 7 (seven) activity areas, namely: minimize the negative impact
by progress in ICT. In this (i) partnership, (ii) public service, to the environment due to our
regard, we intend to empower (iii) education, (iv) healthcare, operational activities as well as
the communities through (v) culture & civilization, (vi) the activities of communities and
education on the optimum environmental preservation, and the society in general. We are
utilization of ICT, so that (vii) disaster relief/social charity. also active in supporting various
community members may national programs related to
benefit in their daily life and Following is a description of environment preservation.
activities. our social and environmental
- Digital Economy. responsibility activities conducted A. Policy
We actively seeks to create during 2013, which for reporting Our commitment to be
synergy with relevant purposes are grouped into environmentally responsible
stakeholders in creating programs in (i) environment is stipulated in Circular Letter
greater economic welfare preservation, (ii) programs in No.ED.130/PS000/SDM-
for the nation and people of employment, work health and 20/2008 regarding efficiency
Indonesia by supporting the safety, (iii) programs in PKBL, measures within
Additional
PT Telekomunikasi Indonesia, Tbk, which are We strive to conduct

carried out through a variety of internal and
community programs. Environmental impacts various programs
caused by the company's operations must
environmental
be kept at a minimum level and we assume
responsibility for such impacts. conservation, which
is summed up in the
B. Type of Program
We strive to run a variety of programs related Telkom Go Green Action
to environment preservation summarized in
Telkom’s Go Green Action, which is a program
program.
that covers carbon emissions mitigation, office - Replacing existing linear-mode type
building energy efficiency, BTS energy efficiency, rectifiers with switch-mode type rectifiers
use of renewable energy, paperless office that require lower input power while giving
concept, waste management, water treatment higher efficiency conversion.
and recycling, bike to work and earth hour. - Construction and operation of green data
centers, which feature zero depletion
1. Carbon Emissions Mitigation Efforts refrigerant (no CFC), zero depletion
We have yet to specifically calculate the FAP (N2 100% natural gas), environment
carbon footprint from its operations. friendly materials (mercury-free) and
Nevertheless, since 2009 we have engaged energy-efficient (from the use of LED
in a number of initiatives to consistently lamps and cooling system management).
and purposely reduce the consumption of
electricity in our operational activities. Thus, Aside from contributing to carbon emission
we also contributes to efforts in carbon mitigation efforts, these initiatives to reduce
emission mitigation, the electricity consumed electricity consumption have also result in
was generated by power plants using efficiencies in operational and maintenance
conventional fossil fuels (coal and diesel fuel) costs, as well as reduced equipment down
that are sources of carbon (“CO2”) emission time due to failure of air conditioning system.
into the atmosphere.
2. Office Building Energy Efficiency
In our implementation, these initiatives are We have made energy systems in our office
undertaken through a strategy of utilizing buildings more efficient. A variety strategic
highly efficient equipment with new measures is applied, such as:
technologies that are more environment - The use of capacitor banks to improve
friendly, among others: the power factor, to comply with the
- The use of AC equipped with inverter KVAR limit of PLN, and to reduce wasted
technology, retrofiting existing fluid electricity due to the large apparent
and thermodynamics systems with power from capacitive loads. In 2013, we
Artticmaster technology, and replacing conducted a series of joint trials with
freon in AC equipment with hydrocarbon PT Excelindo Chandra Mulia (holder of
refrigerant. Top Saver 2000) and have implemented
- Replacing TL lamps with LED lamps that the use of Top Saver for non-inverter
feature higher energy efficiency of up to equipment in order to reduce power losses
90%. and will continue in the following years.
- Installing capacitor banks at our STOs to - Installation of reflective glass of 6 mm
reduce energy loss due to reactive power. thickness to reduce heat from the
- Replacing TDM-switches in switching outside, allowing for more efficient use
equipment with soft-switches that of air conditioning systems. A series
consume less electricity, dissipate less of joint trials were conducted during
heat, and have smaller footprint. 2013 with PT Sadean Energy Indonesia,
holder of Reflecto Coatings for Building operations of 3.996 units of outdoor BTSs
on the use of film-coating materials on allowed us to save energy for cooling purpose
external windows and glass wall panels by 30% or an equivalent of Rp48 billion.
on buildings. The film-coated glass allows
visible light to pass, while reflecting all or 4. Use of Renewable Energy
most of the radiant heat from outside. This Significant carbon emissions mitigation
results in considerable reduction in the effort has been made by changing energy
use electricity for air conditioning and for consumption pattern from using non-
lighting. Implementation of the program renewable energy to using renewable energy
started near the end of 2013 and will such as energy from solar, water and the wind.
continue in the coming years. Although small in scale, we have begun to
- Replacement of conventional lighting with implement the concept of "carbon free" for
LED lighting that are energy-efficient and some operational activities. The use of solar
also environment-friendly as they do not cells as energy to run BTSs allows 961.39 ton
contain mercury. of CO2 emission reduction each year.
- Retrofitting chiller AC with modern,
energy-efficient technology used in Telkomsel is the pioneer in operating BTS’s
building automation system (“BAS”), that use renewable energy from solar energy,
resulting in more efficient operation by micro hydro, and low power consumption, and
building operators as well as the use of has operated thousands environment-friendly
more environment-friendly refrigerants. BTS.
Implementation of the program started in
mid-2013 and will continue in the coming Renewable energy is used in some islands and
years. other cities that 24/7 still used generators,
- The proper and strict implementation of by starting to use hybrid power plants that
operational schedules for lighting and combine solar cells and wind power. The use
equipment, without compromising the of renewable energy like hybrid power plant
comfort and safety of building occupants, is expected to save electricity consumption,
in order to reduce inefficient use of maintenance costs and fuel consumption by
electricity. 98%. Meanwhile, the remaining 2% of fuel
- Provide continuous and consistent consumption is still needed for maintenance
education on energy conservation purpose.
to building occupants, including the
placement of signage/stickers at various 5. Paperless Office Concept
strategic locations to remind employees to Another initiative in the mitigation of carbon
reduce the use of electricity and water. emissions is through the implementation of
- Implementing a lighting zoning scheme the paperless office concept. We have already
by segregating areas with lights-on based implemented this concept through the online
on their needs, in order to improve the
appropriate use of energy and thus saving By upholding the vision of being a
energy.
- Installation of timers for outdoor lighting.
company that superior in providing
TIMES in the region, with the
3. BTS Energy Efficiency
A significant energy saving is achieved by mission of providing high quality
using outdoor BTS for all Telkom Flexi and TIMES services at competitive
Telkomsel BTSs. Outdoor BTSs are smaller
in compare with indoor BTSs and require prices, as well as to be the model
no substations and cooling system. The for the best managed corporation.
Additional
office memo system since 1998 in a number of carbon emissions mitigation efforts. In
of work units nations-wide. Subsequently, this regard, we have a strong commitment to
our management has issued policies to responsible of water use and treatment.
significantly reduce the budget for office
papers. By minimizing paper use, we have Our water consumption is relatively low, used
succeeded in reducing the amount of paper mainly for building operations and drinking
waste. water for employees, which is majority
supplied by the local Water Company
At present, all of our works units have ("PDAM") of the areas in which we operate.
implemented the online official memo However, we have made a strategic step
application for internal office memo traffic. in water treatment by making bio pores
Throughout 2013, the number of internal and installing storage tanks around our
official memos generated by all of our works office buildings to hold rain water, as well
units through the online official memo as implementing a simple water recycling
application has reached 221,286 memos. process using charcoal-based filtration. The
filtered water is then used to wash cars and
Assuming that on the average, a single official water plants.
memo consists of 2 (two) pages and is
directed to 3 (three) recipients, which in turn 8. Bike to Work
forwarded further to another 3 (three) people In order to live a healthy life and mitigate
each. These 221,286 memos require a total carbon emissions, we urges employees to
of 3,983,148 pieces of paper, or equivalent bike to work on Fridays. The suggestion
to 7,966 reams of paper. By using the online was initiated in 2009 and has gained good
official memo applications, we have saved on responses from most of our employees
the use of 7,966 reams of paper. even until 2013. We hope this habit will
be long preserved and is part of "Bike to
We have also socialized the implementation Work" national movement instilled among
of the concept among employees as well as employees.
our customers, inter alia through the use of
electronic billing, and centralized bill payment 9. Earth Hour
through teller service, automated teller We participates in the annual "Earth Hour"
machine ("ATM"), phone banking, internet promoted by WWF that aims to preserve
banking, mobile banking and auto debit. the environment by reducing electricity
consumption. This activity is carried out
6. Management of Hazardous and Toxic ("B3") by keeping a power outage for 1 hour on
Waste Saturday in the fourth week of March of each
Waste disposal is managed jointly with year, which is scheduled at 20:30 to 21:30.
local Sanitation Department. It is routinely
monitored to reduce the amounts of left C. Certification in the Field of Environment
over waste. We also manages waste and Embracing the vision to be a leading company
its disposal in a responsible manner at all in TIMES business across the region and to
operational offices. actualize a mission to provide high quality TIMES
services at competitive prices while trying to
7. Use and Management of Recycled Water become a role model of corporate management,
Water is vital for human life and plays an we shall also consider environmental control,
important role in maintaining the ecosystem. and health and work safety. To meet government
Therefore, the use and management of water regulations in applying SMK3, in 2013 Telkom and
has become an issue no less important than our subsidiary, property earned SMK3 certificates.
EMPLOYMENT, HEALTH AND WORK SAFETY (“K3”)
A. Employment development for existing employees. External

recruitment is focused on hiring professionals
1. Policy to fill positions that competence is not owned
The policy of HR management is directed on by existing employees and recruit fresh
the attainment of vision, mission and corporate graduates with the aim to fill the position left
target (sustainable competitive growth) as well by employees due to retirement, improving
as HR management target. The HR management the composition of employees in terms
target is to establish great leader and great of education, age and streams (corporate
people with productivity above industry average function).
with high level of engagement in managing
Telkom Group business portfolio which focusing c. Competence Development
on TIMES. We are also striving to improve The human resource competency
synergy and efficiency among companies within development was brought about through
Telkom Group and will continue to focus on how education and training in competence
to deliver our values. conversion as well as competence
development, both directly or indirectly
Law No.13 on Employment and Collective Work related to our business strategies and
Agreement (“CWA”) between the management operations.
and the union, serves as a reference throughout
the employment policy to ensure the compliance In addition, we also hold a variety of programs
with the applicable rules and legislation and to to improve employee competencies, which are
minimize the occurrence of violations of human currently managed through Telkom CorpU.
rights in the employment relationship. Among of the programs are international
certification and GTP, which provide
a. Management of Employee Relations with opportunities for company’s best talents to
Management have global exposures and experiences by
Referring to The Presidential Decree No.83 stationing them in many countries.
year 1998 on Ratification of ILO Covention
No.87 year 1948 on Freedom of Association d. Employee Remuneration
and Protection of the Right to Organize We offer competitive employee remuneration
Convention, a group of Telkom employee packages that consist of monthly salary,
established “Serikat Karyawan Telkom” or various allowances and facilities such as
“SEKAR”. Up to 31 December 2013, SEKAR housing, pension plan and health pursuant
has 16.283 employee member or 91,1% of total to prevailing rules and regulations, which are
employee working for Telkom and JVC. To regularly revisited to secure competitiveness
avoid the potential conflict arising in the next within the industry.
PKB, the Management enhances the role of
LKS Bipartit which conducted on monthly e. Health Care
basis. Managed by Yakes, we provide medical
benefits for employees and their family
b. HR Recruitment intended at improving the Company's
Our recruitment is done through internal and productivity. To monitor the employees’
external recruitment. Internal recruitment health, we organized annual medical check up
is done by optimizing the Telkom Group in order to obtain employees’ health status
existing resource through synergy to achieve (stakes). In addition, we also issued a policy
cost efficiency for employee turnover, and of of healthy living paradigm. Health benefit
to obtain the best talent suitable for needs is also provided for all retiree, including their
and at the same time facilitating career family, categorized in two types of funding,
namely:
Additional
– Employees who were hired prior to The awards are presented to motivate for
November 1, 1995 and have served over improved contribution in the future.
20 years, are eligible for helath insurance
managed by Yakes Telkom; and h. Level of employees turnover
– The Remaining employees are given access Employee turnover is due to situations in which
to health services in the form of insurance employees leave the company for various
benefits. reasons like voluntary resignation, being
For our subsidiary employees, medical assigned as officials at Telkom, our subsidiaries
benefits are provided though health insurance or other government entities, death, retirement
program sponsored by the government, and early retirement, which is a program that
known as Jamsostek. is offered openly and voluntarily in nature, to
employees that meet certain criteria.
f. Retirement Program
We offers two pension schemes, namely i. Gender equality and equal employment
Defined Benefit Pension Plan ("PPMP") opportunity
tailored for permanent employees who We have no gender discrimination policies
were hired prior to July 1, 2002, and Defined related to employment. All regulations are
Contribution Pension Plan ("PPIP") that apply applied consistently and equitably to all
to other permanent employees. employees regardless of gender. Similarly, the
employment opportunities offered apply to all
g. Employee Awards employees, with positions available to us do
On regular basis, we give a number of awards not specify the qualifications that differentiate
to high achievers individuals and units who by gender. Position requirements specifies only
have shown remarkable contributions to our the education and competencies (soft skills
business targets achievements. and hard skills) requirement. Employee rights
(compensation, benefits, career development g. The pension program

opportunities and competencies, working - PPMP
time, working facilities) and obligations PPMP is managed by Dana Pensiun and
applicable to all employees regardless of the benefit is calculated by an actuary
gender. based on years of service, salary level
at retirement and is transferable to
2. Type of Program dependent families if the respective
During 2013, we implemented the following employee passes away.
activities in employment aspect: - PPIP
a. Negotiation of CWA between Management PPIP is a pension plan for permanent
and employees is conducted every two years. employees who were recruited after July 1,
b. 838 employees were hired during 2013 2002, managed by several appointed
through recruitment. Pension Fund Financial Institutions
c. Competency development in 2013 is provided from which employees can choose. The
for employee both still in active duty and Company's annual contribution to the PPIP
entering retirement period. is determined by a portion taken from
d. A variety of International certification participating employee’s basic salary.
programs for 1,471 employees. - Welfare support for retired employees.
e. Employee remuneration was based on their h. A number of awards were given to high
performance and annually adjusted to market achievers by both internal and external parties
benchmark. while other awards were given to outstanding
f. By the end of 2013, the number of employees units, with the following details:
and retirees and their families who - internal awards to 443 employees;
participated in its core health services Yakes - honor medals from the Indonesian
we reached 113.629 people. President were given to eight employees;
and
Additional
- unit awards were given to four units. Zero accident program is organized
i. Staff turnover during 2013 involved 1.327
people, including 781 who took early pursuant to labor regulations and
retirement.
K3 rules evaluated and assessed
3. Financial Impact each year. Our commitment to
Following is the financial impact of some
realize security and safety in work
employment programs:
a. Expenses for pre-retirement training for environment is manifested in the
employees of Rp1.5 billion.
b. Expenses for welfare support for retired
policy set out in the Company’s
employees of Rp10.2 billion. Board of Directors Decree
c. The expenditures for recruitment program
reached Rp7.5 billion.
regarding the Determination of the
d. Budget allocation for Competency Company’s.
development amounted to Rp265.3 billion.
e. The Company’s contribution for post-
retirement health care and insurance benefits Decree regarding the Determination of the
during 2012 are Rp302 billion and Rp17 billion, Company’s (Enterprise Security Governance
respectively. and Safety Regulation) No.KD.37/UM400/COO-
f. Our contributions for PPMP and PPIP during D0030000/2010 dated October 26, 2010.
2013 respectively reached Rp182 billion and
Rp6 billion. 2. Type of Program
g. Cost incurred for the award was Rp8.5 billion. In 2012-2013, various activities were carried out
related to the K3 program including:
Please see the Human Capital section on page 88 a. Training on work safety
for more detailed information on employment. - Training for General HSE Expert and SMK3
Internal Auditor.
B. Health and Work Safety - Simulation of Fire Emergency Response at
Witel Bogor.
1. Policy - Earthquake Emergency Response Training
Since 2009, K3 was managed focusing on how and simulation in Jakarta Timur.
to accomplish zero accident rate. The program - Simulation of Flood Emergency Response
is organized pursuant to labor regulations and against vital objects in collaboratoin
K3 rules evaluated and assessed each year. Our with Indonesian Navy ("TNI AL") at Witel
commitment to realize security and safety in Bekasi.
work environment is manifested in the policy - K3 Seminar held each two-monthly in
set out in the Company's Board of Directors collaboration with Jaring K3.
b. Achievement of ”zero accident”

Location Safety Hours
Telkom Bekasi Area 1.638.569
Telkom Bogor Area 2.143.736
Telkom West Jakarta Area 2.503.164
Telkom South Jakarta 1.592.892
Telkom East Jakarta Area 4.077.024
Telkom North Jakarta Area 2.269.530
Telkom Tangerang Area 3.834.832
Telkom Regional Sumatera 2.012.569
Telkom Regional West Java 2.094.151
Telkom Regional Central Java 2.044.573
Telkom Regional East Java 2.041.061
Telkom Regional Kalimantan 5.092.684
Telkom Regional KTI 8.671.826
Telkom GMP Bandung 2.025.063
Telkom GMP Jakarta 3.404.798
Telkom GCC Central Jakarta 4.086.952

Additional
c. Online SMK3 Application and Online Safety - Awards fromthe Ministry of

Care Manpower,Directorate General of
- The development of online SMK3 Supervision and Fostering Employment on
application, in accordance with the the on audits on OHSE management system
Government Regulation No. 50 Year 2012, recommended to obtain a "Satisfactory
can be accessed by all organic employees, Level for the Advanced category", for
contains SMK3 measurement criteria Telkom Area Jakarta Barat, Telkom Area
and can be used for online monitoring, Balikpapan Kalimantan Timur, Telkom Area
evaluating and analyzing purposes to Jakarta Selatan, Gedung Kantor Pusat
simplify and to expedite the implementation Telkom, and Gedung Telkom in Solo.
process andinformation updating
nationwide. e. Internal Audit on SMK3
- Online Safety Care Application is a means To ensure that the company has set the HSE
to raise employee awareness on aspects goals, objectives and programs that meet
related to their respective work place, for the HSE policy, SMK3 audit was conducted
example, to inform working conditions with internally once a year (in the West, South,
potential risk of K3 to prepare its solutions. Central, East, North Jakarta, Bekasi, Bogor,
Tangerang areas) and by regionally through
d. Awards received in K3 (Zero accident) sampling (West Java/Lembong, East Java/
- Awards received in OHSE (Zero accident) Malang, Central Java/Semarang, Sumatra/
from the Ministry of Man power between Medan, KTI/Bali)
1 January 2009 untill 31 December 2012 for
13 office locations. 3. Financial Impact
- Awards received in OHSE (Zero accident) The expenditures for programs related to K3 in
from the Governor of Banten between 2013 reached Rp1.7 billion.
1 January 2009 untill 31 December 2012 for
Telkom Area Tangerang.
Social and Community

Development
The object of these programs A. Policy

With reference to the Board
is the economic activities of of Directors Decree No.KD.21/
PR000/COP-B0030000/2010,
communities, which can be directly we implements the
or indirectly related to our core Partnership Program and

Community Development
business, with the aim of building Program, as well as a variety
of CSR initiatives related to
harmonious relationship with these community development. The
communities object of these programs is

the economic activities of
communities, which can be
directly or indirectly related
Additional
to our core business, with the aim of building painted batik artisans in its production
harmonious relationship with these communities process.
while also contributing directly to improve their
welfare. ii. Arul Jewellery
H.M. Fakhrurozzi, a resident of Martapura,
B. Type of Program Banjar Regency, South Kalimantan, is a
1. Partnership and Economic Empowerment of traditional gold and gemstone artisan
Communities who inherited the skills and business in
a. Partnership Program gemstone from his forefathers. From
The Partnership Program provides his home at Jl. Kertak Baru, Martapura,
revolving loan facilities for working capital H.M. Fakhrurozzi began to expand his
as well as funds assistance for training in gold and gemstone jewellery business
entrepreneurship for Small and Medium under the trademark Arul Jewellery. To
Enterprises (“SME”) in the manufacturing, get the necessary funding, he applied
trading, agriculture, animal husbandry, for a working capital loan under our SME
plantation, fisheries, services, and other Partnership Program. Aside from the
economic sectors. Up until the end of 2013, working capital loan, we also provided
we have 3,975 SME Partners throughout training in business and product
Indonesia, while total disbursement of knowledge, as well as assistance in
revolving loans amounted to Rp124.4 billion. product marketing through participation
in various local trade exhibitions as well as
Following is brief descriptions of the activities those with a national scope held in Jakarta.
of a couple of our SME Partners.
i. Batik Bulan Gemilang So far, his business is progressing well.
Batik Bulan Gemilang is the trademark of a Starting from just three assistants, Arul
hand-painted batik business initiated since Jewellery now employs ten employees,
1997 by Wulan Utoyo, a housewife living while its turnover has increased from
in Batang, Pekalongan Regency, Central Rp20 million per month to around
Java, who started a small home business Rp50 million per month.
of producing and selling hand-painted
batik products with the help of just two 2. Social and Community Assistance
assistants. Subsequently, Wulan Utoyo Throughout 2013, we have provided a total of
became a our SME Partner, and received Rp57.2 billion within the Social and Community
assistance in the form of working capital assistance scheme. These funds were used for a
loans, marketing assistance for national variety of assistance programs in natural disaster
and export sales, as well as training in the assistance, community training and education,
management of business. About 70% of community healthcare, construction of public and
these products, comprising batik clothing worship facilities, and environment preservation.
articles for men and women, are sold in a. Community Education and Training
the domestic market (local as well as Aiming to improve the quality of education
national), while the remaining are exported be it stakeholders’ expertise, knowledge
to overseas markets, mainly to Malaysia, and behavior, which in this case refers to
Singapore and Japan, but also to the Telkom Groups community and employees’
United States and a number of European family. Activities involved include programs
countries. like “Dedicated to My Teachers”, Bandung
Knowledge Cloud, Scholarship Program,
Batik Bulan Gemilang contributes to the Internet Education at Disadvantaged Villages,
economy in the immediate communities, Integrated Digital School, Edu Campus
by involving some 300 independent hand- Development Center, Assistance for National
Sports Achievement and Indonesia Digital iii. Internet Education at Disadvantaged

School. Villages
i. Dedicated to My Teachers To help broaden the horizons of people,
This program has run for 7 (seven) years especially the young generation, living at
and is one of our initiatives to help create disadvantaged villages with poor road
education quality in Indonesia, mostly access, We provides internet education
through the provision of training and other through site visit by teams using
assistance to improve the capability and motorcycles that have been specially
quality of teachers in Indonesia. equipped with a computer set and wireless
Internet connection. In 2013, this activity
In 2013, the program was organized in the was concentrated in several areas in
form of training for teachers of high school Banten dan West Java provinces.
and equivalent level school in 6 (six) cities
(Banyuwangi, Kendari, Banjarmasin, Kudus, iv. Bandung Knowledge Cloud
Bukit Tinggi and Mataram), with training We developed the Bandung
materials in Information Technology, public Knowledge Cloud in cooperation with
speaking, effective writing, and character Lembaga Pengembangan Inovasi Dan
building (“ESQ”). Kewirausahaan (“LPIK”) ITB. Bandung
Knowledge Cloud is a repository of
ii. Scholarship Program knowledge developed by school teachers,
In cooperation with a leading higher and can be used by students nation-
learning institution in Jakarta, we provided wide to improve the quality of education.
scholarship grants to economically Activities in Bandung Knowledge Cloud
disadvantaged, high performing students. began with organizing workshops to
Unlike other existing our scholarship improve the capability of teachers in
programs, this particular scholarship creating digital teaching contents. This
program is given without a service was followed by a series of competitions,
obligation. including competition in digital teaching
content development for teachers. On the
Additional
initiative of these teachers, and particularly IndiSchool is one of our

in relation to Bandung Knowledge cloud, a
Digital Teacher Community (“KGD”) forum CSR initiatives in the field of
has also been established.
education, and as part of our
v. Integrated Digital School participation to help building
A CSR program in education by Telkomsel,
our subsidiary, providing DNA (device- the nation and the state
network-application) technology-based
educational support facilities for schools.
of Indonesia by providing
The program was first launched in 2012,
broadband internet facilities
and in 2013 has been expanded to
25 schools in Central Java, Yogyakarta, in schools.
East Java and Bali.
vi. Edu Campus Development Center for sending bridge athlete of Telkom
The Edu Campus Development Center Group on the 19th Transnational Open Team
(“ECDC”) program from Telkomsel, our Championship.
subsidiary, is intended to provide non-
academic skills for under-graduate viii. Indonesia Digital School (“IndiSchool”)
students at universities to help them The IndiSchool program is a CSR
prepare for the job market. Program initiative in the field of education, and
participants will receive training to obtain part of our participation in supporting
international certification from Adobe the progress of the people and nation
Certified Associate (“ACA”), Microsoft of Indonesia. Through IndiSchool, we
Office Specialist (“MOS”) dan Microsoft provides broadband internet access
Technology Associate (“MTA”) through facilities in schools in Indonesia in our
online exams. In 2013, the ECDC program efforts to “Develop a Smart Indonesia”
was conducted at five universities in using information and communication
Indonesia, namely ITB, ITS, USU, Unmul and technology. With better and more
Undip, with a total of 2,000 participants. affordable access to information, and
especially to educational contents,
vii. Assistance for National Sports students and teachers will benefit from the
Achievement improved quality of learning and teaching
We have assisted the national sports activities. IndiSchool program targets
achievement through the following the installation of broadband internet
programs and activities such as funding Wi-Fi access points at 100,000 schools
assistance for the try-out and training of throughout Indonesia. The IndiSchool
the golf team to participate at the 2013 program is also intended to help reduce
SEA Games in Myanmar, multi-event the gap in education quality between
cooperation between Telkom and KONI for schools in urban areas and those located
the preparation of bicycle racing athletes in Indonesia's backward regions, outermost
that will participate in 2013 SEA Games, islands, and border regions uses a VSAT
2014 Asian Games, 2015 SEA Games, and (Very Small Aperture Terminal) installation
2016 Olympic Games, funding assistance with parabolic antenna equipment to
for 2 junior tennis players to participate in provide internet access.
various tennis competitions for one year,
assistance of coaching tennis Telkom FIKS As of December 2013, We have installed
national championship, help participation Wi-Fi internet access points at 17,845
in SOE Sport Event 2013, and assistance schools throughout Indonesia.
b. Development of Infrastructure and Public iii. Assistance for the Construction of Public
Facilities Facilities
A variety of activities aimed at improving Assistance is provided in the form
services to the community in the field of of participation in various activities
telecommunications infrastructure. The to construct public facilities and
activities undertaken include Listrik Rakyat infrastructures. This type of assistance may
Mandiri Program, Broadband Learning Center be initiated by the local governments and
Program ("BLC"), assisting the development non-profit organizations in collaboration
of public facilities, and Taman Bungkul. with Telkom consist of:
i. Listrik Rakyat Mandiri Program - Assistance in the construction/
This program aims to help accelerate the renovation of school buildings in
national electrification program to bring Deli Serdang, Jakarta, Bekasi, Bogor,
electricity to areas not yet served by PLN Bandung, Ciparay, Rancaekek,
electricity grid, using a simple pico-power Sukabumi, Bojonegoro, Pontianak,
technology that is easy to implement Balikpapan, Singaraja, Atambua.
independently by local communities. In - Construction of public bath, wash
2013, the program was conducted at two and toilet (“MCK”) facilities in
locations, namely at Dusun Dampit, Desa Jakarta, Bandung, Garut, Banjarmasin,
Dampit, Kecamatan Bringin, Kabupaten Palangkaraya.
Ngawi, and at Dusun Jambu, Desa Sedayu, - Renovation of public sport facilities,
Kecamatan Arjosari, Kabupaten Pacitan, maintenance of public roads/sewers,
both in the East Java Province. clean water provision, maintenance
of community security centers, and
ii. Broadband Learning Center ("BLC") others, in various locations.
Another initiative to broaden public
access to Telkom’s TIMES facilities is by iv. Taman Bungkul
providing assistance to build wide internet Taman Bungkul is located at Jalan Raya
access. Our main target is the various Darmo, Surabaya, East Java, in a location
local government ("Pemda") through the that was previously a slums area. In 2007,
provision of computers with Wi-Fi facilities. the area was completely renovated with
BLC’s current roles as a training center for funds from Community Development
those who want to learn internet basics, Program totalling Rp1.2 billion. Following
educating the public through internet the renovation, the 1,400 square meters
training, and educating SMEs, particularly area has now become a city park in the
our partners, through trainings on how middle of Surabaya, featuring a skate park
to create a blog to market their products and BMX bike tracks, a jogging track, an
online. open stage area used for a variety of live
performances, and a green park area. We
Broadband Learning Center facilities also installed public phone booths and free
have been built at various locations, Wi-Fi in the area.
including Banda Aceh, Aceh Besar, Lubuk
Linggau, Pekan Baru, Yogyakarta, Klaten, Taman Bungkul is now one of Surabaya's
Salatiga, Kendal, Jepara, Surabaya, Malang, public recreation places, visited by city
Banyuwangi, Pontianak, Kapuas Hulu, residents as well as out-of-town visitors to
Kendari, Tana Toraja, and Abepura. the city, and especially during the evening
times when visitors can enjoy a variety of
recreational activities in the park, including
We supported the development
local culinary delights. Taman Bungkul
of public facilities, including received the 2013 Asian Townscape Sector
Award, one of several award categories
school renovations, toilets in the annual Asian Townscape Award
(“ATA”) competition.
and sports facilities.
Additional
c. Community Health Improvement - Construction of Al-Quran School at

We provided healthcare assistance to travelers Kecamatan Cibodas, Tangerang, Banten.
during the annual Lebaran homecoming - Construction of Al-Quran Reading Center
season in 2013 in cooperation with STIKES at Bantar Gebang, Bekasi, West Java.
Dharma Husada Bandung, we established - Donations for the contruction of churches
Healthcare Command Center facilities at six in Toraja, Papua, Simalungun, and Toba
locations that are prone to traffic accidents Samosir.
Cikalong Wetan, Rajamandala, Jalan Cagak - Assistance the construction of mosque in
Subang, Patok Beusi, Puska Nagara and various regions.
Limbangan Garut. With 130 personnel, these - Construction of Tahfidz Tanbihul Ghofilin
facilities operated from D-5 (August 3, 2013) to boarding school's dormitory in Cibinong.
D+1 (August 10, 2013).
e. Natural Disaster Relief and Community
Other initiatives in community healthcare Assistance
support were blood donor drives in Bandung, We have always active in helping victims of
Jember, Surabaya, Jakarta, and Medan, mass natural disasters throughout Indonesia, during
circumcision, maternal health clinics and infant the emergency response period as well as
nutrition, and donation of leg prosthesis. post-disaster period. The assistance comprise
of donations of the nine staple items and
d. Improvement Worship Facilities community kitchens, medication and health
We also participate in efforts to improve the command posts, bath-wash-toilet tents, and
quality of religious life in Indonesia, among free telecommunication facilities.
other things through assistance in the
construction and maintenance of places of In 2013, activities in post-disaster assistance
worship such as mosques, churches and those include:
of other religions. - Assistance for refugees from Mount
Sinabung eruption, September 2013.
In 2013, assistance for worship facilities took - Assistance for victims of floods at a number
the form of, among others: of other areas such as Jabodetabek,
- Construction of An-Nahl Islamic boarding Pekalongan, Sukoharjo, Bojonegoro,
school at Leuwiliang, Bogor, West Java. Sampang Madura, and Kendari.
- Disaster response for Aceh earthquake. A Island, the Thousand Islands, to help
Crisis Management Team (“CMT”) was set lessen the impact of environment
up to handle the impact of the earthquake pollution from the dumping of some 100
in Aceh, through the set up of a command tons of garbage each day from Jakarta
post to distribute aids for disaster victims, to the sea in the Thousand Islands area.
as well as to secure and rehabilitate the - The planting of 15,000 mangrove trees
damaged telecommunication infrastructure at Kampung Garapan, Desa Tanjung
in the area. Pasir, Tangerang, on 8 June 2013.
- Telkomsel, our subsidiary, operates the - Built the Green Belt to minimize coastal
TERRA (Telkomsel Emergency Response erosion in Indramayu.
and Recovery Activity) program as an - Planting trees in Bandar Lampung,
emergency response program on the Makassar, the banks of Bengawan Solo
occasion of natural disasters in Indonesia. River, Jember, and Madura.
During 2013, the TERRA program was - Making the biopori holes in Bogor and
active in, among others Aceh earthquake Bandung.
disaster, Ambon floods disaster, and
Eruption of Mount Sinabung disaster. These activities also involve the
participation of school/university students,
f. Environment Preservation environmental activists, and local
We participate in planting activities in various community members.
regions in Indonesia that organized with the
social institutions. ii. CSR Bahari
i. Go Green Smile Telkomsel, our subsidiary, organized the
An activity program representing our CSR Bahari program as its participation in
concern for the preservation of the preserving Indonesia's maritime and coastal
environment, by engaging in: environment. The activities consist of coral
- Beach cleaning activity at Pramuka reef planting and beach cleaning, as well
Additional
as donation of cellular telecommunication national unity through its telecommunication

facilities for personnel of Indonesian Armed services. The activities consist of coral
Forces on duty at the locations and the local reef planting and beach cleaning, as well
fishermen. The first event in CSR Bahari as donation of cellular telecommunication
program was conducted on October 28, facilities for personnel of Indonesian Armed
2013 at four locations, namely Weh Island, Forces on duty at the locations and the local
Biak, Sangihe and Maumere. The date and fishermen.
locations, corresponding with Youth Pledge
Day commemoration and the four outermost C. Financial Impact
points of the Indonesian archipelago, In 2013, funds for Community Social Development
represents the contribution of Telkomsel to Program reached Rp181.7 billion.
Responsibility to Consumer
As part of GCG practice, related In line with our mission to provide

products and services with the best
to our responsibility towards quality and at competitive prices, as
well as part of the practice of good
our customers and communities corporate governance (“GCG”) related
as stakeholders, we continue to to our responsibility to the consumer

and society as our stakeholders, we
maintain communication with have always takes care to maintain
communication with its customers.
customers. Proactive and smooth flow of
communication is a prerequisite for
ensuring the rights of consumer and
the customers, which will eventually
determine the continuation of the
Company's business as well as its
sustainable growth.
Additional
A. Policy To ensure that our b. Consistently maintaining

We have a commitment to ethical standards in
uphold at all times the interests newly developed product sales (direct
sales), advertisement and
of consumer and customers product is just the
of its products and services. promotion.
This commitment is continually right product, in terms c. Applying ethical
advertising practices,
adjusted to market needs and
of commercial,and is
demands, as formally regulated taking into consideration
in a series of our management's well received in the the rules on advertising
policies regarding aspects of ethics in Indonesia.
market, we apply a d. Ensuring that the public
product development, product
safety, service level guarantee, guideline in incubating has easy access to
and customer complaint products and after-sales
innovation product. service.
handling.
e. Supporting healthy
B. Type of Program of idea submission, customer competition principles
Throughout 2013, we continued and idea validation, product and practicest.
to engage in various initiatives validation, business model
designed to ensure protection validation, and market 3. Service Level Guarantee
to the right of the consumer for validation. To ensure the fulfillment
quality products and convenient of standards in after-sales
services. In this way, we strive to service, we are committed to
ensure the best result fair compensation through
1. Products/Services with optimum efforts the implementation of service
Development in new product/service level guarantee (“SLG”).
In line with the rapid development, while also
advances made and ensuring that the consumer 4. Service Center and
changes in Information receive the benefits in Mechanism for Consumer
and Communication terms of quality, reliability, Complaints
Technology ("ICT"), we are availability, billing and We have customer service
fully aware that product/ payment, service coverage, centers at all our regional
service development in the product compatibility, and branch offices where
TIMES business portfolios product features, and customers can visit in person,
demands a high degree of availability of product and we also offer an online
innovation capability, while support factors. complaints center through
also carrying a high level our corporate website
of uncertainties in terms of 2. Telkom Integrated Quality (www.telkom.co.id) as well
customers, problems and Assuranc ("TIQA") as a contact center that
solutions. To ensure that the Customer satisfaction can be reached by dialing
development of a particular through TIQA within the "147" for retail customers
new product will lead to the ROSE (Raise on Service and “500250” for business
right product commercially Excellence) framework customers.
acceptable in the market, a. Upholding the principle
we implements standard of producing high C. Financial Impact
guidelines for the incubation quality products and In 2013, we expended a total
process of innovation services that can deliver of Rp2.7 billion for programs
products. An incubation maximum benefits related to products/services
process is needed to as well as contribute development that are Bandung
support the innovation and to national economic Digital Valley and Jogja Digital
creation of a new product growth. Valley program.
through successive phases
Company
Profile
224 230 240

A Brief History of Telkom Subsidiaries and Associated Profile of the Board of
Companies Directors
225
Line of Business 236 242
Telkom’s Subsidiaries Chart Stock Overview
225
Organizational Structure 238 249
Profile of the Board of Addresses
Commissioners
Additional
A brief history of Telkom
Pursuant to the Articles of We are a state-owned

enterprise that operates in the
Association, we are engaging telecommunications and network
services sector in Indonesia. We
in the business of providing are subject to the prevailing laws
telecommunication and informatics and regulations in this country.

Given its status as a state-owned
networks and services, and optimizing enterprise whose shares are
traded on the stock market, the
the Company resources. Government of the Republic
of Indonesia is the Company’s
majority shareholder, while the
remainder of the Company’s
common stock is owned by the
public. The Company’s shares are
traded on the Indonesia Stock
Additional
Exchange (“IDX”), the New York utilization of the Company’s Wholesale to the Director of
Stock Exchange (“NYSE”), the property, plant and Enterprise & Business Service,
London Stock Exchange (“LSE”) equipment and movable who focuses on developing the
and Publicly Offered Without assets, information system enterprise and small medium
Listing (“POWL”) in Japan. For facilities, education and enterprise business segments.
detail information regarding our training facilities and 2. We realigned the division
history, see “Strength Born of a maintenance and repair which was formerly under the
Long History”. facilities. Director of Compliance & Risk
Management to the Director
LINE OF BUSINESS A detail description of the of Wholesale & International
Company's products and services Service, who focuses on
As stated in our Articles of can be found in the section developing the wholesale
Association, our business is to “Business Overview - Business business segment. We also
provide telecommunications Portfolio”. transferred the duties and
networks and telecommunications authority over the compliance,
and information services, and ORGANIZATIONAL legal and risk management
to optimize the Company’s STRUCTURE functions to the Head of
resources. To attain the Compliance, Risk Management
aforementioned objectives, the We have adopted a holding & General Affairs.
Company may undertake business company approach to corporate 3. We realigned the division
activities that incorporate the management, which we believe which was formerly under
following: should provide productive the Director of IT, Solution &
flexibility for all our business Strategic Portfolio (“ITSSP”)
1. Main Business entities in accordance with the to the Director of Innovation
a. To plan, build, deliver, needs of the respective units. & Strategic Portfolio, who
develop, operate, market focuses on business innovation
or sell/lease, and maintain In implementing this holding and business portfolio
telecommunications and company approach: development.
information networks in 1. The role of the corporate office 4. We realigned the division
the broadest sense with is focused on the Corporate which was formerly under
respect to provisions of Level Strategy function the Director of NWS to the
laws and regulations. (directing strategy, portfolio Director of Network, IT &
b. To plan, develop, deliver, strategy and parenting Solution, who focuses on
market or sell and improve strategy). management and utilization of
telecommunications and 2. Parenting style is tailored to infrastructure, IT and service
information services in the particular characteristics of operation & management,
the broadest sense with the business entity. to provide support for the
respect to provisions of 3. We seek to empower each development of established
laws and regulations. business entity in line with businesses.
their respective particular 5. We realigned the division
2. Supporting Business characteristics. which was formerly under the
a. To provide payment Director of Human Capital
transaction and Accordingly, we have initiated & General Affair to the
remittance services via a number of changes in 2013 Director of Human Capital
telecommunications and involving reorganization of Management, who focuses
information networks. divisions as well as division of on managing human capital.
b. To carry out activities duties and authority of the Board We also transferred of duties
and other undertakings of Directors, as follows: and authority over the supply
in respect of optimizing 1. We realigned the division management function to the
the Company’s resources, which was formerly under Head of Compliance, Risk
among others the the Director of Enterprise & Management & General Affairs.
In addition, we introduced Board of Executives to improve our parenting mechanism. The Board’s membership
comprises all members of Telkom’s Board of Directors and a number of Chiefs of Business. The Chiefs of
Business title is reserved for senior business experts, who are our senior executives and horizontally positioned
equivalent to our Directors. Our Chief of Business is meant to serve in formulating corporate level strategy
decisions, fostering a harmonious relationship between subsidiaries and the parent.
Telkom’s Organizational Structure
Directorate Function and Authority
NITS Directorate Focuses on managing the Infrastructure Strategy & Governance, IT Strategy & Governance,
and Solution, as well as managing the IT utilization and service operation & management,
in order to support the capitalization of established businesses and also controlling
infrastructure operations through the Network of Broadband, Information System Center
Division, Wireless Broadband Division and Broadband Division.
ISP Directorate Focuses on managing the functions of Corporate Strategic Planning, Strategic Business
Development, Innovation Strategy & Synergy, as well as the operational management of the
Solution Convergence Division and Innovation & Design Center units.
CONS Directorate Focuses on managing the consumer business segment and the operational management of
the Consumer Services Division
EBIS Directorate Focuses on managing the enterprise and small medium enterprise business segment as
well as managing the Enterprise Services Division and Business Services Division.
WINS Directorate Focuses on managing the wholesale and international business segment, and the
operational management of the Wholesale Services Division.
HCM Directorate Focuses on managing the company’s human resources and the operational management
of human resources centrally through the Human Capital Center unit, as well as controlling
operations of the Telkom Corporate University Center, Assessment Center Indonesia, and
Community Development Center units.
FIN Directorate Focuses on the company’s financial management, and managing financial operations
centrally through the Finance, Billing & Collection Center unit.
Additional
Company’s Organizational
Structure
Head of CCA
(Rinto Dwi Hartomo)
- VP Public Relation (Arif Prabowo)
- VP Regulatory Management (Henry Christiadi)
- VP Corporate Office Support (Dodi Irawan)
- VP Investor Relation (Honesti Basyir)
- VP War Room (Dwi Sasongko Purnomo)
Head of CRMGA
(Triana Mulyatsa)
- VP Legal and Complience (Rudy Agustian)
- VP Risk and Process Management (Ikhsan)
- VP Supply Planning & Control (I Ketut Dodi Wirawan)
- SGM Supply Center (Weriza)
Head of Internal Audit

(Erry Anwardiredja)
- VP Infrastructure and Operations Audit

(Harry Suseno Hadisoebroto)
- VP Support & Subsidiary Audit (Purwadi Siswana)
- VP Enterprise Management Audit (Purwoto)
Director of Consumer Service Director of Enterprise and Business Service

(Sukardi Silalahi) (Muhammad Awaluddin)
- VP Consumer Product Planning (Teni Agustini) - VP Enterprise Business Strategy (Wisnu Haryadi)
- VP Consumer Relationship Management - VP Enterprise Service (Yusron Hariyadi)

(Rosyidul Umam Aly)
- VP Business Service (Ilmianto)
- VP Consumer Marketing & Sales (Jemy)
- EGM Enterprise Service Division (Siti Choiriana)
- EGM Consumer Service Division (Suparwiyanto)
- EGM Business Service Division (Yusron Hariyadi)
- EGM West Telkom Division (Prasabri Pesti)
- EGM East Telkom Timur (Iskriono Windiarjanto)

Additional
President Director Director Human Capital Management

(Priyantono Rudito)
(Arief Yahya)
- VP HC Policy (Sofyan Rohidi)
- VP Industrial Relation (Wien Aswantoro Waluyo)
- VP Organization Development
(Danang Baskoro Dwi Nugroho)
- SGM Human Capital Center (Pandji Darmawan)
- SGM Community Development Center

(Nur Hassim Haji Rusdi)
- SGM Telkom Corporate University (Tonda Priyanto)
- SGM Assessment Center Indonesia (Rini Lestari Utami)
Director of Finance
(Honesti Basyir)
- VP Financial & Logistic Policy (Agus Hery Prasetyo)
- VP Management Accounting (Edi Witjara)
- VP Corporate Finance (Gatot Rustamadji)
- SGM Finance Billing & Collection Center

(Martinus Wisnu Adji)
Director of Innovation & Strategic Portofolio

(Indra Utoyo)
- VP Corporate Strategic Planning (Jajat Sutarjat)
- VP Strategic Business Development (Setyanto Hantoro)
- VP Innovation Strategic & Synergy (Mustapa Wangsaatmadja)
- SGM Innovation & Design Center (Joddy Hernady)
- EGM Divisi Solution Convergence (Achmad Sugiarto)
Director of Wholesale & International Service Director of Network IT & Solution

(Ririek Adriansyah) (Rizkan Chandra)
- VP Wholesale & International Development - VP Infrastructure Service & Governance (Arief Musta’in)
(Yusuf Wibisono)
- VP IT Strategy & Governance (Alip Priyono)
- VP Wholesale & International Voice Service (Erik Orbandi)
- VP Solution (Dani Ramdani)
- VP Wholesale & International Network Service
(Budi Satria Dharma Purba) - EGM Broadband Division (Revolin Simulsyah)
- EGM Wholesale Service Division (Zulheldi) - EGM Wireless Broadband (Pramasaleh Hario Utomo)
- EGM Network of Broadband (Era Kamali Nasution)
- SGM Information System Center (Halim Sulasmono)

SUBSIDIARIES AND ASSOCIATED COMPANIES
We have experienced continuous organic and inorganic growth. Organic growth is achieved through expansion of
our existing operations and creating synergies between our subsidiaries. Inorganic growth is accomplished through
acquisition of companies that we deemed were capable to add strategic value to our entire Group and contributing
to the long-term revenue growth and sustainability of business.
The following table illustrates our corporate structure as of December 31, 2013, including our direct and indirect
equity ownership in our subsidiaries.
A complete list of our subsidiaries and investments in associated companies, and our ownership percentage of
each entity, as of December 31, 2013, is set forth below and is contained in Notes 1d and 10 to our Consolidated
Financial Statements included elsewhere in this report.
Direct Subsidiaries
Percentage
of Operational
Companies Nature of Business Description
Ownership Status
Interest
PT Telekomunikasi 65% Telecommunication Operational Telkomsel, established on May 26,

Selular 1995, provides telecommunication
(“Telkomsel”) facilities and mobile cellular services.
PT Multimedia 100% Multimedia and line Operational Telkom metra, acquired on

Nusantara telecommunication May 9, 2003, is our NEB holding
("Telkom metra”) services company. Telkom metra focuses on
network construction, development,
maintenance and services,
and multimedia services (data
communications systems, portal and
online transaction services).
PT Telekomunikasi 100% Telecommunication Operational Previously known as PT Ariawest

Indonesia International, Telin was established on
International July 31, 2003 and is a wholly owned
(“Telin”) subsidiary of Telkom. Currently, Telin
has obtained the Jartaptup license
and Network Access Provider license.
Telin provides network services and
international telecommunication
services, as well as international
business.
PT Pramindo Ikat 100% Telecommunication Operational Pins was originally established to

Nusantara (“pins”) construction and operate our KSO in Sumatra. It was
services acquired on August 15, 2002.
PT Dayamitra 100% Telecommunication Operational Mitratel provides fixed line

Telekomunikasi telephone services, supply of
(“Dayamitra” or telecommunications facilities and
“Mitratel”) infrastructure and telecommunications
services. Acquired on May 17, 2001,
Mitratel transformed itself by entering
the telecommunications infrastructure
supply business, which includes
supplying telecommunications towers
to meet the BTS installment needs of
telecommunications operators all over
Indonesia.
Additional
Percentage
of Operational
Companies Nature of Business Description
Ownership Status
Interest
PT Graha Sarana 99.99% Leasing of Operational Acquired on April 25, 2001,

Duta (“GSD” or offices and TelkomProperty operates throughout
“TelkomProperty”) providing building Indonesia and manages buildings
management owned by us and third parties.
and maintenance
services, civil
consultant and
developer
PT Napsindo 60% Telecommunication Ceased Napsindo provided Network Access

Primatel operation Point (“NAP”), Voice Over Data
Internasional (“VOD”) and other related services.
(“Napsindo”) Established on December 29, 1998,
Napsindo ceased operation as at
January 13, 2006.
PT Telkom Akses 100% Construction, Operational Telkom Akses was established on

(“Telkom Akses”) services and trade November 26, 2012.
in the field of
telecommunication
PT Patra 100% Telecommunication Operational Patrakom was established on

Telekomunikasi and fixed line September 28, 1995
Indonesia communication
(“Patrakom”) system
Indirect Subsidiaries
Percentage
Operational
Companies of Ownership Nature of Business Description
Status
Interest
PT Infomedia 100% Data and Operational Infomedia was acquired on

Nusantara information September 22, 1999 to operate
(“Infomedia”) service – provides KSO in Sumatra. Infomedia has
telecommunication transformed the from 3 pillars
information business (directory service, contact
services and other services and content services)
information services to become Business Process
in the form of print Outsourching and Digital Media &
and electronic media Rich Content.
and call center
services
PT Sigma 99.99% Information Operational Telkomsigma was established on May

Cipta Caraka ownership by technology 1, 1987. Which focuses on providing IT
(“telkomsigma”) Telkom metra service – system and Service solutions.
implementation and
integration service,
outsourcing and
software license
maintenance
Percentage
Operational
Status
Interest
Telekomunikasi 100% ownership Telecommunication Operational Telin Singapore was established on

Indonesia by Telin December 6, 2007, pursuant to the
International Pte. laws of Singapore. Telin Singapore
Ltd. is a wholly owned subsidiary of
(“Telin Singapore”) Telin Indonesia. The Company has
obtained Facility Based Operator
License. Currently, it provides
wholesale voice, wholesale data and
Managed Service.
PT Metra Plasa 60% ownership Website Operational Telkom metra established metraplasa
(“metraplasa”) by Telkom metra development with eBay International AG on April
services 9, 2012.
PT Administrasi 75% ownership Health insurance Operational AdMedika, established on February

Medika by Telkom metra and administration 25, 2010. AdMedika is serving the
(“AdMedika”) services online claim services betwen the
hospitals and health insurance
companies
PT Finnet Indonesia 60% ownership Banking data and Operational Finnet was established on October
(“Finnet”) by Telkom metra communication 31, 2005, as a provider of IT
infrastructure, applications and
content for information systems and
financial transactions for the banking
and financial services industry.
PT Telkom 55% Service for property Operational TelkomProperty established TLT with
Landmark Tower ownership by development and Yakes Telkom on February 1, 2012.
(“TLT”) TelkomProperty management
Telekomunikasi 100% ownership Telecommunication Operational Telin Hong Kong was established in
Indonesia by Telin Hong Kong on December 8, 2010.
International Ltd. (Hong Kong) A wholly owned subsidiary of Telin
(“Telin Hong Kong”) Jakarta, Tellin Hong kong obtained
Unified Carrier License on March 1,
2011, Service Based Operator for
MVNO on July 27, 2011 and License
for Operating Money Service on
July 18, 2012. Currently, it provides
wholesale voice, wholesale data and
retail mobile services. The MVNO
service was provided under the
brand Kartu As 2in1.
PT Metranet 99,99% Multimedia portal Operational Metranet was established on April 17,
(“metranet”) ownership by service 2009.
Telkom metra
Telekomunikasi 100% ownership Finance Still in TSFL was established on April

Selular Finance by Telkomsel liquidation 22, 2002 to raise funds for the
Limited (“TSFL”) process development of Telkomsel’s business
through the issuance of debenture
stock, bonds, mortgages or any other
securities.
Additional
Percentage
Operational
Status
Interest
Telekomunikasi 100% ownership Telecommunication Operational Telin Timor Leste was a subsidiary
Indonesia by Telin of Telin Indonesia established on
International (TL) September 17, 2012. Telin TL has
S.A. (“Telin Timor obtained radio spectrum license
Leste”) and general registration certificate.
It provides cellular services with
coverage all over Timor Leste
districts and broadband internet with
3G on 850Mhz frequency, Corporate
Solution, as well as Wholesale Voice
and Data.
PT Graha Yasa 51% Tourism service Dormant TelkomProperty established GYS with
Selaras (“GYS”) ownership by Yakes Telkom on April 27, 2012 to
TelkomProperty focus on hospitality services.
PT Metra Digital 99.99% Telecommunication Operational mdmedia established on January 8,

Media (“mdmedia”) ownership by Information Services 2013.
Telkom metra
PT Infomedia Solusi 100% ownership Labor recruitment Operational Infomedia Solusi Humanika
Humanika (“ISH”) by Infomedia services established on October 24, 2012
PT Pojok Celebes 51% ownership Travel agency/ Operational pointer established on August 30,
Mandiri (“pointer”) by Telkom metra bureau 2013.
PT Satelit 99.99% Trading and Operational SMI established on March 25, 2013.
Multimedia ownership by services in
Indonesia (“SMI”) Telkom metra telecommunication
network, satellite,
and multimedia
equipment
PT Metra Media 99.83% Trading, supplier, Operational MM established on January 8, 2013.

(“MM”) ownership by construction,
Telkom metra services, etc.
Telekomunikasi 100% ownership Telecommunications Operational Telkom Australia a wholly owned

Indonesia by Telin and IT based subsidiary of Telin Indonesia.
International Pty services Established on January 9, 2013,
Ltd.,Australia engaging in Business Process
(“Telkom Australia”) Outsourcing (BPO), Information
Technology Outsourcing (ITO), and IT
Services.
PT Metra TV 99.83% Subscription Operational Metra TV established on

(“Metra TV”) ownership by broadcasting January 8, 2013.
Telkom metra services
PT Telekomunikasi 100% ownership Providi Network Operational Telin Myanmar is a branch office of
Indonesia by Telin and International PT Telekomunikasi Indonesia
International Information International. Established on
(Myanmar Branch) Communication August 16, 2013, pursuant to the laws
Service, also of Myanmar.
International
Business.
Percentage
Operational
Status
Interest
Telkom Macau 100% ownership Telecommunication Dormant Telkom Macau is a subsidiary of Telin
Limited by Telin Hong Kong and established on
Hong Kong May 13, 2013.
Telkom Taiwan 100% ownership Telecommunication Dormant Telkom Taiwan is a subsidiary of Telin
Limited by Telin Hong Kong, Established on June 3,
Hong Kong 2013.
Telekomunikasi 100% ownership IT and Dormant Telekomunikasi Indonesia

Indonesia by Telin Telecommunications International (USA) Inc is a wholly
International (USA) Services (Contents owned subsidiary by Telin Indonesia
Inc Services) estabilished on December 11, 2013.
Associated Companies
Percentage
Operational
Status
Interest
PT Integrasi Logistik 49% ownership e-trade logistic Operational Telkom metra established ILCS with
Cipta Solusi by Telkom metra services and other Pelindo II on September 21, 2012.
(“ILCS”) related services
PT Citra Sari 25% Very Small Operational CSM was established on

Makmur (“CSM”) Aperture Terminal February 14, 1986.
(“VSAT”), network
application services
and consulting
services on
telecommunications
technology and
related facilities
PT Pasifik Satelit 22.38% Satellite Operational Established on July 2, 1991, PSN

Nusantara (“PSN”) transponder leasing held its initial public offering of its
and satellite-based ordinary shares in June 1996, listing
communication them on the National Association
services in the Asia of Securities Dealers Automated
Pacific region Quotations (“NASDAQ”), but was
delisted on November 6, 2001 in
connection with its failure to meet
certain NASDAQ National Market
Listing conditions.
Additional
Percentage
Operational
Status
Interest
PT Indonusa 20% (including Pay television and Operational Established on May 7, 1997,
Telemedia through 0.46% content services TelkomVision is a multimedia
(“Indonusa” or ownership by (pay-TV, internet service) service
“TelkomVision”) TelkomMetra) provider. Since 2007, TelkomVision
was the first Pay TV operator in
Indonesia to launch DTH Prepaid
(Prepaid Satellite Pay-TV), under the
“TelkomVision” brand. on October
8, 2013 company sold Indonusa
1,036,059,483 shares (equivalent
80% of its ownership in Indonusa) to
PT Trans Corpora and Trans Media
Corpora.
Joint Venture Companies

Percentage
Operational
Company of Ownership Nature of Business Description
Status
Interest
PT Melon Indonesia 51% Digital Content Operational Melon is a joint venture company
(“Melon”) ownership by Exchange Hub between Telkom metra and
Telkom metra services (“DCEH”) South Korea Telecom. Melon was
established on August 16, 2010.
This company, which grew out of
our expansion into the Media &
Edutainment business, provides
digital music and related content
services for cell phones, personal
computers, consumer electronic
channels and other digital media.
Telekomunikasi 49% Telecommunications, Operational Telekomunikasi Indonesia
Indonesia Ownership MVNO Services International (Malaysia) Sdn.
International by Telin Bhd. is a Joint Venture Company
(Malaysia) Sdn. Bhd. established on July 2, 2013,
obtaining Applications Service
Provider Class (ASP(C)) on July
23, 2013 and Network Service
Provider (NSP) on August 23,
2013. Engaging in the business
of providing a full range of
telecommunication services
and other business related to
telecommunications systems,
data processing, systems and
information systems in Malaysia.
Telkom’s Subsidiaries Chart
53.14%
35%
65% 100% 100% 100%
Celluler Multimedia Tower Business Telco Equipment
eBay Ir. Rinaldi Ir. Rinaldi Dedy PT Jiraf Imaji

Ir. Harry John
International age Buchari Buchari Mardhianto Solusi
40% 0.17% 0.01% 0.01% 0.01% 49%
60% 99.83% 99.99% 99.99% 99.99% 51%
49%
99.83% 60% 51% 75% 99.99%
0.17% 40% 25% 0.01%
Ir. Rinaldi PT Mekar 1. PT SWADAYANUSA Bambang

Buchari Prana Indah KENCANA RAHARJA 9.5% Lusmiadi
2. Sofian Susantio 9.5%
3. Ravi Varma Kanason 4.75%
4. Shia Kok Rat 1.25%
Additional
46.86%
Erry Anwardiredja
0.01%
100% 99.99% 100% 100%
International Property & Netco & Opco VSAT

Business Construction
100% 100% 100%
55% 51%
49% 100% 100%
45% 49%
51%
20% 25% 22.38% 1. Magic Alliance Labuan

Limited 24.10%
2. The Bank of New York 10%
3. Telesat Canada 3.70%
4. Hughes Telecommunication
& Space 3.70%
80% 38.29% 36.71% 5. Others 22.80%
- Trans Corpora 80%
- Telkom 19,54% PT TIGATRA Media Trio (L)
- TelkomMetra 0,46% MEDIA Ine
Profile of the Board

of Commissioners
Jusman Syafii Djamal and concurrently a member of the National Transportation Safety
President Commissioner and Security Evaluation Team (2007) founded to evaluate and
find the “root causes” of accidents in Shipping/Marine, Railways
Jusman Syafii Djamal, 59 years old, has served as and Highways transportation. He has vast experience in aircraft
our President Commissioner since January 1, 2011. industry management due to exposures to a variety of strategic
Currently, he also serves as President Commissioner positions; as the President Director of PT Dirgantara Indonesia
(Independent) at PT Cardig Aero Services Tbk, as (2000-2002), as Director of Human Resources of PT IPTN (1999-
President Commissioner (Independent) at PT Toba 2000), as Director of Helicopters, Defense Technology and Satellite
Bara Sejahtera Tbk., as President Commissioner (1996-1999), as Chairman of PT IPTN’s Restructuring Program
(Independent) at PT Mandala Airline Tbk, Implementation team (1998-2001), and as Chief Project Engineer
and as Chairman at Matsushita Gobel for N250 Development & Constructional Design (1989-1995).
Foundation. Since May 20, 2011, he is by As a professional aerodynamics engineer with twenty years of
appointment of the President of the experience in Computational Aerodynamics and Configuration
Republic of Indonesia, a member of Development, he holds, an Intellectual Property Right Patent No.ID
the National Innovation Committee 0 021 669 for electronic-based Flight Control Systems issued on
(a think tank of the President August 15, 2008 together with the late Bambang Pamungkas. He
of the Republic Indonesia on was awarded the Nararya Dedicational Award from the Republic
Innovation Policy). He was served of Indonesia on August 17, 1995. He is co-author of Grand Techno
as the Minister of Transportation Economic Strategy- Siasat Memicu Produktivitas (Mizan Publishers,
for the “Indonesia Bersatu 2009). He earned his Bachelor of Mechanical Engineering in
Pertama” cabinet (2007-2009) Aeronautical Engineering from Institut Teknologi Bandung (1983).
Parikesit Suprapto
Commissioner
Parikesit Suprapto, 62 years old, has served as our

Commissioner since May 11, 2012. Previously he was
the Deputy of Business Services at the Ministry
of SOE (2010-2012), Deputy Head of Banking and
Finance Industry at the Ministry of SOE (2008-
2010) and Advisor to the Minister of SOE for
Small Business Sector (2006-2008). He was a
Commissioner of PT Indosat Tbk. (2011-2012) and
a Commissioner of PT Bank Negara Indonesia
(Persero) Tbk. He earned a Bachelor’s degree
in Corporate Economics from Sekolah Tinggi
Manajemen Industri, Jakarta (1980), a Master’s
degree in Economic Development from Indiana
University, Indiana, USA (1990) and a PhD
degree in Development Economics
from the University of Notre Dame,
Indiana, USA (1995).
Additional
Hadiyanto Johnny Swandi Sjam

Commissioner Independent Commissioner
Hadiyanto, 51 years old, has served as our Johnny Swandi Sjam, 53 years old, has served as
Commissioner since May 11, 2012. Currently, he also our Independent Commissioner since January
serves as Director General of State Treasury at the 1, 2011. Currently he is also the Chairman of
Ministry of Finance of the Republic of Indonesia. the Standing Committee on Infrastructure and
He has assumed, among other positions, Head Telecommunications Services at the Indonesian
of the Legal Bureau, Secretariat General of Chamber of Commerce and Industry (“KADIN”).
the Ministry of Finance and was the Alternate He previously served, among other positions, as a
Executive Director at the World Bank, Commissioner at PT Inti Limited (2010-2011), the
Washington D.C., US. In corporate environment President Director of PT Indosat Tbk. (2007-2009),
he had served as the President Commissioner the Director of PT Indosat Tbk. (2005-2007), the
of PT Garuda Indonesia Tbk (2007-2012) and President Director of Satelindo (2002-2003), and
President Commissioner of PT Bank several other important positions at subsidiaries
Export Indonesia (2007-2009). He of Indosat like Satelindo, Sisindosat and
holds a Bachelor’s degree in Law Intikom (1997-2002). He holds a Diploma
from the University of Padjadjaran, III in Computer Engineering from Bandung
Bandung, a Master of Law Degree Institute of Technology, a Diploma IV from
(“LLM”) from Harvard University Sekolah Tinggi Manajemen Industri of
Law School, USA, and a PhD. the Department of Industry of Indonesia,
in Law from the University of a Bachelor’s degree in Informatics
Padjadjaran, Bandung. Management from Gunadarma University,
Jakarta, and a Master’s degree in
Business Policy and Administration from
the University of Indonesia, Jakarta.
Virano Gazi Nasution Gatot Trihargo

Independent Commissioner Commissioner
Virano Gazi Nasution, 45 years old, has served as our Gatot Trihargo, 53 years old, serves as a
Independent Commissioner since May 11, 2012. He Commissioner, Tbk since 19 April 2013. He currently
was previously the Commercial Director of serves as a Deputy of Services Business in the
PT Indonesia Comnet Plus, a subsidiary of PT PLN Ministry of State-Owned Enterprises of the
(Persero) (2009-2012), Advisor to the Minister Republic of Indonesia. Holds a degree in
of Communications and Informatics (2008- accounting from the State College of
2009), and the President Director of Accountancy, Jakarta. And a Master's
PT Bakrie Telecom Tbk. (2001-2005). He degree in Accountancy and Financial
earned his Master of Science degree in Information Systems from Cleveland
Engineering Economics from Stanford State University in Ohio, USA.
University, USA.
Our Board of Commissioners was appointed based on the resolution of Telkom’s AGMS No.Tel.83/PR000/COP-A0070000/2013 dated on April 23,
2013. There is no affiliation between members of the Board of Commissioners and Board of Directors, but there is an affiliation with shareholders. For a
description regarding trainings attended to improve the competency of Board of Commissioners, see “Corporate Governance – Corporate Governance
Structure – Board of Commissioners”.
Profile of the
Board of Directors
Arief Yahya Honesti Basyir
President Director (CEO) Director of Finance
Arief Yahya, 52 years old, has served as Honesti Basyir, 45 years old, has served as our
our President Director since May 11, 2012. Director of Finance since May 11, 2012. Prior to
Concurrently, he also serves as President his appointment as Director of Finance, he has
Commissioner of Telkomsel, our subsidiary. held a number of key positions with Telkom,
Prior to his appointment as President Director, including Vice President (“VP”) for Strategic
he led a career with Telkom in various Business Development at ITSS Directorate
positions, including as Director of (2012), VP for Strategic Business Development
Enterprise & Wholesale (2005-2012), at SICP (2010-2012), Project Controller of
Head of Regional Division V East Java Project Management Office (2009-
(2004-2005) and Head of Regional 2010) and Assistant Vice President
Division VI Kalimantan (2003-2004). (“AVP”) for Business & Finance
He holds a Bachelor’s degree in Analysis (2006-2009). He holds
Electrical Engineering from Institut a Bachelor’s degree in Industrial
Teknologi Bandung (1986) and a Technology from Institut Teknologi
Master’s degree in Telematics Bandung (1992) and a Master’s
from University of Surrey, UK (1994). degree in Corporate Finance
from Sekolah Tinggi Manajemen
Bandung (2004).
Indra Utoyo Sukardi Silalahi

Director of Innovation & Strategic Director of Consumer Service
Portfolio
Sukardi Silalahi, 48 years old, has served as
Indra Utoyo, 51 years old, Indra Utoyo has our Director of Consumer Service since May 11,
served as our Director of Innovation & 2012. He joined Telkom in 1991 and, prior to his
Strategic Portfolio (“ISP”) since May 11, 2012. appointment as Director of Consumer Service,
He joined Telkom in 1986 and has held a he served in a variety of positions, including
variety of positions, prior to his appointment Executive General Manager (“EGM”) of Eastern
as Director of ISP he served as Director of Consumer Service Division (2011-2012), Deputy
Information Technology Solution & Supply EGM of Western Consumer Service Division
(2007-2012). He holds a Bachelor’s degree in (2010-2011), EGM of Regional Division VI
Electrical Engineering from Institut Teknologi Kalimantan (2008-2010) and Deputy EGM
Bandung (1985) and a Master’s degree in of Fixed Wireless Network Division (2007-
Communication & Signal Processing from 2008). He holds a Bachelor’s degree in Civil
Imperial College, UK (1994). Engineering from Institut Teknologi Bandung
(1989).
Additional
Muhammad Awaluddin Rizkan Chandra

Director of Enterprise & Business Director of Network IT & Solution
Service
Rizkan Chandra, 44 years old, has served as
Muhammad Awaluddin, 45 years old, has our Director of Network IT & Solution (“NITS”)
served as our Director of Enterprise & since May 11, 2012. Concurrently, he also serves
Business Service (“EBIS”) since May 11, 2012. as Commissioner of Telkomsel, our subsidiary,
Concurrently, he also serves as President and as Commissioner at Metranet, our
Commissioner of Infomedia, our indirect indirect subsidiary. Prior to his appointment
subsidiary. Prior to his appointment as as Director of NITS, among other positions,
Director of EBIS, he served, among other he served as President Director of Sigma, our
positions, as President Director of Infomedia indirect subsidiary (2010-2012), Senior General
(2010-2012), EGM of Access Network Division Manager (“SGM”) of Telkom Learning Center
(2010) and EGM of Regional Division (2008-2010) and VP for Infrastructure &
I Sumatra (2007-2010). He holds Service Planning (2007-2008). He holds
a Bachelor’s degree in Electrical a Bachelor’s degree in Informatics
Engineering from Universitas from Institut Teknologi Bandung
Sriwijaya, Palembang (1990) and (1992) and a Master’s degree
a Master’s degree in Business in Management of Technology
Administration from the European from the National University of
University, Antwerp, Belgium Singapore (2000).
(1998).
Priyantono Rudito Ririek Adriansyah

Director of Human Capital Management Director of Wholesale & International Service
Priyantono Rudito, 46 years old, has served as Ririek Adriansyah, 50 years old, has served as
our Director of Human Capital Management our Director of Wholesale & International Service
(“HCM”) since May 11, 2012. Concurrently, he (“WINS”) since May 11, 2012. Concurrently, he also
also serves as Commissioner of Telkomsel, our serves as President Commissioner of Telin,
subsidiary. Since he joined Telkom in 1991, he our subsidiary. He joined Telkom in 1990 and,
had served in a number of positions, including prior to his appointment as Director of WINS,
as VP for Corporate Strategic Planning (2011- served as, among other positions, President
2012) and VP Marketing & Consumer Care Director of Telin, our subsidiary (2011-2012),
(2007-2011). He holds a Bachelor’s degree in Director of Marketing & Sales, Telin (2010-
Industrial Engineering from Institut Teknologi 2011), Director of International Carrier Service,
Bandung (1991) and a Master’s degree of Telin (2008-2010) and Deputy EGM of Infratel
Business in Marketing (1997) and a Doctoral Division (2004-2008). He holds a Bachelor’s
degree in Management (2011) from the degree in Electrical Engineering from
Royal Melbourne Institute of Institut Teknologi Bandung (1989).
Technology, Australia.
Board of Directors has served based on the resolution of our AGMS No.Tel.83/PR000/COP-A0070000/2013 dated on April 23, 2013. There is no affiliation
between members of the Board of Directors and shareholders. For a description regarding duties of Board of Directors and trainings attended to improve
the competency of Board of Directors, see “Corporate Governance – Corporate Governance Structure – Board of Directors”.
Stock Overview
The Government’s ownership A. Shareholder Composition

Our authorized capital consists of 1 Series A
of the Dwiwarna share gives Dwiwarna share and 399,999,999,999 Series B
(common stock) shares. Among this authorized
it effective control over our shares, 100,799,996,400 of which are issued and
Company even if it reduces fully paid, consists of the Series A Dwiwarna share
and 100,799,996,399 common stock. The Series
its ownership of our common A Dwiwarna share is owned by the Government
and carries special voting rights and the right
stock, and its rights with to nominate, and to veto the appointment and
respect to the Dwiwarna share removal of, any director or commissioner, the
issue of new shares and amendments to our
may only be modified by Articles of Association including amendments
to merge or dissolve us prior to the expiry of its
an amendment of our Articles term of existence, to increase or decrease our
authorized capital or to reduce our subscribed
of Association, which the capital. The material rights and restrictions placed
Government may veto. on the common stock also apply to the Dwiwarna
Additional
share, except that the Government cannot transfer the Dwiwarna share. The Government’s ownership of
the Dwiwarna share gives it effective control over our Company even if it reduces its ownership of our
common stock, and its rights with respect to the Dwiwarna share may only be modified by an amendment
of our Articles of Association, which the Government may veto. See Notes 23 to our Consolidated Financial
Statement.
Company Shareholders per December 31, 2013

Series A Dwiwarna Series B Shares
%
Share (Common Stock)
Government 1 51,602,353,559 53.14
Public - 45,498,500,040 46.86
Capital Subtotal (issued and outstanding) 1 97,100,853,599 100.00
Treasury Stock - 3,699,142,800 0
Total 1 100,799,996,399 100.00
Our shareholder composition as of December 31, 2012 is as follows:

1. Shareholders Owning More Than 5% of Shares
Title of Class Person or Group Number of Shares Percentage of Ownership
Series A Government 1 -
Series B Government 51.602.353.559 53,14
2. Shares Owned by Directors or Commissioners

As of December 31, 2013, none of our Directors or senior managers have more than 1.0% of our shares. In
addition, on December 31, 2013 the Commissioners have no common stock of our Company’s.
Directors or Commissioners Number of Shares Percentage of Ownership
Directors
Indra Utoyo 27,540 <0.01
Honesti Basyir 540 <0.01
Priyantono Rudito 540 <0.01
Sukardi Silalahi 540 <0.01
Total 28,620 <0.01
3. Shareholders Owning Less Than 5% of Shares

Number of Shares of Common Percent (%) of Common
Group
Stock Owned Stock Owned
Foreign
Business 37,225,349,109 38.34
Individual 15,439,800 0.01
Local
Business Entities
Companies 2,129,760,716 2.19
Mutual Funds 2,704,444,356 2.79
Insurance Companies 1,987,715,400 2.05
Pension Funds 679,575,650 0.70
Others 81,817,350 0.08
Individuals 673,848,287 0.69
Total 45,497,950,668 46.85
4. Proportion of Common Stock Held in Indonesia and Abroad

As of December 31, 2013, we had 50,940 common stock shareholders, including the Government. This
total includes 38,290,928,072 common stock shares owned by 1,819 shareholders outside Indonesia. As of
the same date, there were 106 ADS shareholders who owned 56,880,158 ADS (1 ADS is equivalent to 200
common stock shares).
B. Chronology of Stock Issued

Share Ownership Composition
Date Corporate Actions Government of the
% Public %
Republic Indonesia
13/11/1995 Pre Initial Public Offering (“Pre-IPO”) 8,400,000,000 100.0 -

14/11/1995 IPO
Sale of Government’s shares (933,334,000) - 933,334,000 -
New shares issued by Telkom - 933,333,000 -
Share Ownership Composition 7,466,666,000 80.0 1,866,667,000 20.0
11/12/1996 Block Sale of Government’s shares (388,000,000) - 388,000,000 -
15/05/1997 Distribution of incentive shares by the (2,670,300) - 2,670,300 -
Government to public shareholders
02/08/1999 Distribution of bonus shares (emission) 494,239,656 - 252,426,984 -
(every 50 shares acquire 4 shares)
07/12/2001 Block Sale of Government’s shares (1,200,000,000) - 1,200,000,000 -
21/12/2005 Share repurchase program (I) 1
10,320,470,712 51.7 9,628,238,068 48.3
29/06/2007 Share repurchase program (II) 2
10,320,470,712 52.3 9,413,238,068 47.7
20/06/2008 Share repurchase program (III)3 10,320,470,712 52.5 9,348,954,068 47.5
19/05/2011 Share repurchase program (IV)4 10,320,470,712 53.9 8,828,598,108 46.1
14/06/2013 Transferred a portion of Share repurchase 10,320,470,712 53.7 8,888,409,508 46.3
program III to employees through ESOP
Program
30/07/2013 Transferred share repurchase program I by 10,320,470,712 53.1 9,099,700,008 46.9
private placement
Share Ownership 51,602,353,560 53.1 45,498,500,040 46.9
(1) The first share repurchase program started on December 21, 2005 (the date of the Extraordinary General Meeting of
Shareholders at which the program was approved) and ended in June 2007.
(2) The second share repurchase program started on June 29, 2007 (the date of the Extraordinary General Meeting of Shareholders
at which the program was approved) and ended in June 2008.
(3) The third share repurchase program started on June 20, 2008 (the date of the Extraordinary General Meeting of Shareholders at
which the program was approved) and ended in December 2009.
(4) The fourth share repurchase program started on May 19, 2011 (the date of the Annual General Meeting of Shareholders at which
the program was approved) and ended in November 2012.
Additional
1. Employee Stock Ownership Program

The Employee Stock Ownership Program (“ESOP”) is an employee-owner scheme that provides our employee
with an ownership interest in our Company. At our initial public offering on November 14, 1995, a total of
116,666,475 shares were issued to 43,218 employees.
On June 14, 2013, the Company transferred SBB III amount 64,284,000 shares to its employees as part
of the 2012 annual incentives. The 59,811,400 (equal to 299,057,000 shares after stock split) treasury
stock transferred to 24.993 employees, with the term of participation and commitment has delivered and
contributed at least 1 month in 2012. Transfer price is set at Rp10,714 with total fair value of Rp641 billion.
Shares purchased subject to lock-up in accordance with level of program participants position.
As of December 31, 2013, 284,336,610 of our shares were owned by 28,115 of our employees and our retirees.
2. Purchases of Equity Securities by The Issuer and Affiliated Purchasers
Total Number of Maximum Number of

Shares Purchased Shares that May Yet
Total Number of Share Average Price Paid per as Part of Publicly Be Purchased Under
Period Purchased Share in (Rp) Announced Plan the Plans
- - - 1,007,999,964
2006 118,376,500 8,044 118,376,500 889,623,464
2007 126,364,000 9,689 244,740,500 763,259,464
2008 245,834,000 8,491 490,574,500 517,425,464
2011 283,085,460 7,337 773,659,960 645,161,290
2012 520,355,960 7,996 1,010,930,460 124,805,330

As of December 31, 2012, (ninety) days before the sale, interest at a fixed rate of 17%
we had repurchased and Rp11,400 per share, which per annum, payable quarterly
1,010,930,460 common stock is the closing price on the day beginning October 16, 2002.
shares, equivalent to 5.0% of before the selling date. The bonds was traded on the
our issued and outstanding Surabaya Stock Exchange and
common stock, at an aggregate As of December 31, 2013, matured on July 16, 2007. The
repurchase price of Rp8,067 our treasury stock balance is trustee of the bonds was BRI
billion, excluding broker and 739,828,560 or after stock split (effective from January 17,
custodian fees. Under our 3,699,142,800 common stock 2006 replacing BNI) and the
repurchase program, we shares, equivalent to 3.7% of custodian was PT Kustodian
repurchased 118,376,500 shares our issued and outstanding Sentral Efek Indonesia. The
in 2006, 126,364,000 shares in common stock which comprise bonds were fully repaid on
2007, 245,834,000 shares in of Share Buyback Phase II and July 16, 2007.
2008, 283,085,460 shares in IV with average repurchase
2011 and 237,270,500 shares price after stock split were Second IDR bond issued on
in 2012. In 2011 and 2012, we Rp1,832 and Rp1,462, excluding June 25, 2010 with a nominal
repurchased 520,355,960 broker and custodian fees. See amount of Rp1,005 billion for
common stock shares at an Note 25 to our Consolidated a five-year period and Rp1,995
aggregate repurchase price Financial Statement. billion for a ten-year period
Rp3,803 billion. for Series A and Series B,
We plan to retain, sell or use respectively, were listed on the
On April 19, 2013 in accordance repurchased stock for other IDX.
with the Resolution of the purposes in accordance with
AGMS and regard with Bapepam-LK Rule No.XI.B.2, The underwriters of the bonds
clause 4 letter a number Law No.40/2007 regarding are PT Bahana Securities,
(3) Bapepam-LK XI.B.2 we Limited Liability Companies PT Danareksa Sekuritas and
executed the transfer of and the resolutions of the PT Mandiri Sekuritas. And the
59,811,400, or after stock split AGMS on April 19, 2013, that trustee is PT CIMB Niaga Tbk.
299,057,000 shares of Series require the Board of Directors As of December 31, 2011, the
B from Share Buyback Phase to seek prior approval from rating for the bonds issued by
III through Employee Stock the Board of Commissioners PT Pemeringkat Efek Indonesia
Ownership Program. to undertake any change or (Pefindo) is idAAA (stable
transfer of treasury stock and outlook). See “Highlights –
On 29 July 2013, we have sold report its utilization or transfer Common Stock and Bond
211,290,500 or after stock split to the AGMS. Before giving Highlights”.
1,056,452,500 shares which are its approval, the Board of
part of Share Buyback Phase Commissioners must consult D. Dividend Policy
I by private placement. The with the holder of the Series A The AGMS has the authority
selling price was Rp11,400 per Dwiwarna share. to determine the amount
share, which is not lower than of dividends we pay. Our
Rp8,657 per share which is the C. Chronology of Bonds dividend payout ratio for 2013
average repurchase price of On July 16, 2002, the Company will be decided at the AGMS
treasury stock, Rp11,288 per issued a five-year bonds scheduled for 2014.
share which is the average amounting to Rp1,000 billion,
closing price for the last 90 at par value. The bonds bore
Additional
Table Chronology of Cash Dividend

Amount of Dividens
Dividend Year Date of AGMS Payout Ratio (%)1 Dividend per Share (Rp)
(Rp million)
2008 June 12, 2009 55 5,840,7082 59.39
2009 June 11, 2010 50 5,666,070 57.61
2010 May 19, 2011 55 6,345,350 3
64.52
2011 May 11, 2012 65 7,127,333
4
74.21
2012 April 19, 2013 65 8,352,5975 87.24
(1) Represents the percentage of profit attributable to owners of the parent paid to shareholders in dividends.
(2) Including interim cash dividend paid in December 2009 amounting to Rp524,190 million.
(3) Including interim cash dividend paid in December 2010 and January 2011 amounting to Rp276,072 million and Rp250,085 million
respectively.
(4) Consists of cash dividend amounting to Rp6,030.8 million and special cash dividend amounting Rp1,096.5 million.
(5) Consists of cash dividend amounting to Rp7,067.6 million and special cash dividend amounting Rp1,285.0 million.
Telkomsel Dividend
Pursuant to AGMS in April 2013, Telkomsel approved the payment of a cash dividend of Rp13,358 billion,
which represented 85% of Telkomsel’s net profit in 2012, Rp4,675 billion of this dividend was distributed to
SingTel Mobile.
In 2011, 2012, and 2013 cash dividends were paid to SingTel Mobile, a non-controlling shareholder of Telkomsel,
amounting to Rp2,726 billion, Rp3,231 billion and Rp4,675 billion.
E. Capital Market Supporting Professionals
Capital Market
Address Services Fees Service period
Supporting Professionals
INDEPENDENT
AUDITORS
Public Accountant Firm Indonesian Stock Integrated Audit Rp26,619,000,000 2013

(KAP) Purwantoro, Exchange Building PT Telekomunikasi
Suherman & Surja Tower 2, 7th Floor Indonesia, Tbk.
(Member firm of Ernst & Jl. Jend. Sudirman (“Telkom”) and
Young Global Limited) Kav. 52 - 53 General Audit on the
Jakarta 12190, Indonesia Financial Statements
Tel. : (62-21) 5289 5000 of subsidiaries in fiscal
Fax. : (62-21) 5289 4100 2012.
Public Accountant Firm Plaza 89 Issuance of consent Rp4,400,000,000 2013

(KAP) Tanudiredja, Jl. H.R. Rasuna Said letter.
Wibisana & Rekan Kav. X-7 No. 6
(Member firm of Jakarta 12940
PricewaterhouseCoopers Tel.: (62-21) 521 2901
Global Network) Fax.: (62-21) 5290 5555
SHARE REGISTRAR
PT Datindo Entrycom Puri Datindo Performs custodian Rp136,000,000 Since IPO of

Wisma Sudirman services for the Telkom in 1995
Jl. Jend. Sudirman common stock of
Kav. 34, Jakarta 10220 Telkom traded at
Tel. : (62-21) 570 9009 the Indonesia Stock
Fax. : (62-21) 570 9026 Exchange.
Capital Market
Address Services Fees Service period
Supporting Professionals
TRUSTEE
PT Bank CIMB Niaga Tbk. Graha Niaga, 7th Floor Representing Rp75,000,000 2010
Jl. Jend. Sudirman the interest of
Kav. 58, Jakarta 12190 bondholders in
Tel. : (62-21) 300 6420 interaction with the
ext. 32001 - 32003 Company related to
Fax. : (62-21) 250 5777 Telkom II Bonds.
CUSTODIAN
PT Kustodian Sentral Efek Jakarta Stock Exchange - Provides centralized Rp30,000,000 Since 1995
Indonesia Building custodian and
Tower 1, 5th Floor settlement of share
Jl. Jenderal Sudirman, transactions at IDX
Kav. 52 - 53 - Custodian and
Jakarta, 12190 settlement services
Tel. : (62-21) 529 91099 in securities
Fax. : (62-21) 529 91199 transactions and
share distribution in
corporate actions
RATING AGENCY
PT Pefindo Panin Tower - Senayan Provides risk rating Rp140,250,000 2010, 2011
City, 17th Floor on bonds issued by
Jl. Asia Afrika Lot. 19 Telkom.
Jakarta 10270
Tel. : (62-21) 7278 2380
Fax. : (62-21) 7278 2370
DEPOSITORY FOR ADS
The Bank of New York 101 Barclay Street Performs custodian US$57,111 Since 1995
Mellon 22nd Floor services for ADS
Depositary Receipts West New York traded at the NYSE
NY 10286 and LSE.
Tel. : (1-212) 815 8162
Fax. : (1-212) 571 3050
Additional
ADDRESSES
Company: PT Telekomunikasi Indonesia, Tbk
No Office Address Telephone Fax
1 Head Office Jl. Japati No. 1, Bandung 40133 (62-22) 452 7101 (62-22) 424 0313
Graha Merah Putih Telkom
www.telkom.co.id
2 Corporate Communication & Affairs Graha Merah Putih, 1st Floor (62-21) 529 22007 (62-21) 521 1117
corporate_comm@telkom.co.id Jl. Jend. Gatot Subroto Kav. 52 , Jakarta 12710
3 Investor Relation Graha Merah Putih, 5th Floor (62-21) 521 5109 (62-21) 522 0500
investor@telkom.co.id Jl. Jend. Gatot Subroto Kav. 52, Jakarta 12710
4 Network of Broadband Division Graha Merah Putih, 9th Floor (62-21) 522 1400 (62-21) 522 9600
Jl. Jend. Gatot Subroto Kav. 52, Jakarta 12710 (62-21) 522 1500
5 Access Division Graha Merah Putih, 7th Floor (62–21) 5290 3482 (62–21) 522 1300
Jl. Jend. Gatot Subroto Kav. 52, Jakarta 12710
6 Maintenance Service Center Graha Merah Putih, 4th Floor, Jl. Japati No. 1, Bandung 40133 (62-22) 452 4129 (62-22) 452 4125
7 Information System Center Graha Merah Putih Telkom, 4th Floor (62-22) 452 4228 (62-22) 720 1890
ISCenter@telkom.co.id Jl. Japati No. 1, Bandung 40133
8 Wireless Broadband Division Graha Flexi, 2nd Floor, Jl. Kebon Sirih No. 36, Jakarta 10110 (62-21) 344 7070 (62-21) 344 0707
9 Broadband Division Graha Merah Putih, 7th Floor (62–21) 5290 3482 (62–21) 522 1300
Sek.divbb@gmail.com Jl. Jend. Gatot Subroto Kav. 52, Jakarta 12710
10 Solution Convergence Division Multimedia Tower, 15th - 17th Floor (62-21) 386 0500 (62-21) 386 6267
www.c4.telkom.co.id Jl. Kebon Sirih No. 12, Jakarta 10110 (62-21) 386 0300
c4@telkom.co.id
11 Research & Development Center Jl. Gegerkalong Hilir No. 47, Bandung 40152 (62-22) 457 1050 (62-22) 201 4669
(62-22) 457 1051 (62-22) 201 3505
12 Divisi Consumer Services Graha Merah Putih 14th Floor (62-21) 7072 6162 (62-21) 520 2764
Jl. Jend. Gatot Subroto Kav. 52 , Jakarta 12710
13 Enterprise Services Division Multimedia Tower 19th Floor (62-21) 386 6600 (62-21) 386 8400
Jl. Kebon Sirih No 10-12, Jakarta Pusat 10110
14 Business Service Division Jl. Letjen S. Parman Kav. 8, 2nd Floor, Jakarta 11440 (62-21) 565 8500 (62-21) 565 2800
15 Wholesale Services Division Graha Merah Putih, 8th Floor (62-21) 5291 7007 (62-21) 5289 2080
16 Human Capital Center Graha Merah Putih Telkom, 5th Floor (62-22) 452 5428 (62-22) 720 6986
Jl. Japati No. 1, Bandung 40133
17 Corporate University Jl. Gegerkalong Hilir No. 47, Bandung 40152 (62-22) 201 4508 (62-22) 201 4429
(62-22) 201 4441
18 Management Consulting Center Jl. Cisanggarung No. 2, Bandung 40115 (62-22) 452 1620 (62-22) 452 1549
19 Assessment Service Center Jl. Hegarmana No. 71, Bandung 40141 (62-22) 203 9255 (62-22) 203 9231
(62-22) 203 5269
20 Community Development Center Graha Merah Putih 6th Floor, Jl. Japati No. 1, Bandung 40133 (62-22) 452 6169 (62-22) 452 6130
21 Supply Center Graha Merah Putih 6th Floor, Jl. Japati No. 1, Bandung 40133 (62-22) 452 6327 (62-22) 720 6583
22 Finance, Billing & Collection Center Graha Merah Putih 3rd Floor, Jl. Japati No. 1, Bandung 40133 (62-22) 452 3371 (62-22) 452 3377
Direct Subsidiaries
No Entity Address Telephone Fax
1 PT Telekomunikasi Selular Wisma Mulia 15 Floor

th
(62-21) 524 0811 (62-21) 529 06091
www.telkomsel.com Jl. Jend. Gatot Subroto Kav. 42 , Jakarta 12710
2 PT Graha Sarana Duta Telkom Property Tower, Annex Building (62-21) 380 0900 (62-21) 3483 0653
www.telkomproperty.co.id Jl. Kebon Sirih No. 10-12 , Jakarta 10110
3 PT Telekomunikasi Indonesia Jamsostek Tower, North Tower, 24th Floor (62-21) 2995 2300 (62-21) 5296 2358
International Jl. Jend. Gatot Subroto Kav. 38 , Jakarta 12710
www.telin.co.id
4 PT Multimedia Nusantara The East Tower, 37th Floor (62-21) 521 0123 (62-21) 521 0124
www.metra.co.id Jl. Dr. Ide Anak Agung Gede Agung Kav. E3.2 No. 1 , Jakarta 12950
5 PT Dayamitra Telekomunikasi Graha Pratama Building, 5th Floor (62-21) 8370 9592 (62-21) 8370 9591
www.mitratel.co.id Jl. M.T. Haryono Kav. 15 , Jakarta 12810 (62-21) 8370 9593
6 PT Pramindo Ikat Nusantara Plaza Kuningan, Annex Building, 7th Floor (62-21) 520 2560 (62-21) 5292 0156
www.pramindo.com Jl. HR. Rasuna Said Kav. C11-C14, Jakarta Selatan 12940
7 PT Napsindo Primatel International Elektrindo Building, 6th Floor (62-21) 520 9202 (62-21) 520 9305
Jl. Prof. Dr. Supomo No. 139, Tebet, Jakarta Selatan
8 PT Telkom Akses Telkom Building, 7th Floor (62-21) 2933 7000 (62-21) 2933 6000
Jl. S. Parman Kav. 8, Jakarta Barat 11440
9 PT Patra Telekomunikasi Indonesia Jl. Pringgodani 2 No. 33 (62-21) 845 4040 (62-21) 845 7610
www.patrakom.co.id Alternatif Cibubur, Depok 16954
Indirect Subsidiaries
1 PT Infomedia Nusantara Jl. RS. Fatmawati Kav. 77-81, Jakarta 12150 (62-21) 720 1221 (62-21) 720 1226
www.infomedianusantara.co.id
2 PT Finnet Indonesia Bidakara Tower, 2th Floor (62-21) 829 9999 (62-21) 828 1999
www.finnet-indonesia.com Jl. Jend. Gatot Subroto Kav. 71-73, Jakarta 12870
3 PT Sigma Citra Caraka Dea Tower, 7th & 8th Floor, Kawasan Mega Kuningan (62-21) 576 2150 (62-21) 576 2155
www.telkomsigma.co.id Jl. Mega Kuningan Barat IX Kav. E43 No. 1, Jakarta 12950
4 PT Administrasi Medika Telkom STO Gambir, C Building, 3rd, 4th & 5th Floor (62-21) 3483 1100 (62-21) 3483 5489
www.admedika.co.id Jl. Medan Merdeka Selatan No. 12, Jakarta 10110
5 Telekomunikasi Indonesia 1 Maritime Square #09-63 (65) 6278 8189 (65) 6273 1169
International Pte. Ltd. Harbour Front Center, Singapore 099253
www.telin.sg
6 PT Metra Plasa Mulia Business Park, Building J (62-21) 7918 7250 (62-21) 7918 7252
Jl. Letjen MT Haryono Kav. 58 – 60 Pancoran, Jakarta 12780
7 PT Telkom Landmark Tower Graha Merah Putih, 6th Floor (62-21) 521 5565 (62-21) 521 5576
8 Telekomunikasi Indonesia Suite 905, 9F, Ocean Center No. 5 (852) 3102 3309 (852) 3102 3306
International Hong Kong Limited Canton Road, Tsim Sha Tsui
www.telin.hk Kowloon, Hong Kong
9 PT Metra-Net Mulia Business Park, Building J (62-21) 7918 7250 (62-21) 7918 7252
www.metranet.co.id Jl. Letjen MT Haryono Kav. 58 – 60
Pancoran, Jakarta 12780
10 Telekomunikasi Indonesia Timor Plasa 4th Floor (670) 7408 0002 (670) 7408 0002
International (TL), S.A Rua Presidente Nicolau Labato
www.telkomcel.tl Comoro, Dili, Timor Leste
11 Telekomunikasi Indonesia International Level 5, 30 Collins Street, Melnourne VIC 3000 (61) 3 963 98 270
Australia Pty. Ltd.
www.telkom.au
12 Telekomunikasi Indonesia International No. #0502, Level 5, Sakura Tower (95) 9420182434
(Myanmar Branch) No. 339, Bogyoke aung-san street
Kyauktada township, Yangon
13 Telkom Macau Limited Av. Praia Grande No. 369, Keng Ou (853) 2855 3191
Commercial Building 17/FL, Macau
14 Telkom Taiwan Limited 10F No. 15 Sec.2, Keelung Road (886) 2875 25071
Xinyi District, Taipei City 11052 Taiwan
15 PT Metra Digital Media Jl. RS Fatmawati No. 77-81 (62-21) 720 1221 (62-21) 720 1226
www.mdmedia.co.id Jakarta Selatan 12940
16 PT Pojok Celebes Mandiri Jl. Condet Raya No. 333/J Balekambang (62-21) 520 2560 (62-21) 5292 0156
www.pointer.co.id Kramat Jati, Jakarta Timur 13530
17 Graha Yasa Selaras Jl. Cisanggarung No. 2 (62-21) 2937 3372 (62-21) 8087 6387
www.gys.co.id Bandung, 40115
18 PT Infomedia Solusi Humanika Jl. RS Fatmawati No. 75, Bank Mandiri Building 5th Floor (62-22) 872 45817 (62-22) 872 45817
www.ish.co.id South Jakarta 12150
Additional
19 PT Metra Media (MM) The East Tower 37th Floor. Jl. Dr. Ide Anak Agung Gde Agung (62-21) 720 1221
Kav. E.3.2 No. 1, Kuningan Timur, Setiabudi, Jakarta Selatan 12950
20 PT Metra TV The East Tower 37th Floor. Jl. Dr. Ide Anak Agung Gde Agung (62-21) 521 0123 (62-21) 521 0124
21 PT Satelit Multimedia Indonesia The East Tower 37th Floor. Jl. Dr. Ide Anak Agung Gde Agung (62-21) 521 0123 (62-21) 521 0124
22 Telekomunikasi Indonesia Registered Office: 2711 Centerville Road, Suite 400 (62-21) 521 0123 (62-21) 521 0124
International (USA) Inc. Wilmington, Delaware 19808
23 Telekomunikasi Selular Finance c/o International Management (Mauritius) Ltd. (230) 212 9800 (230) 212 9833
Limited (“TSFL”) 4th Floor, Les Cascades Bldg,
Edith Cavell Street, Port-Louis.
Republic of Mauritius
Associated Companies
1 PT Citra Sari Makmur Chase Plaza, 16 Floor

th
(62-21) 520 8311 (62-21) 570 4656
www.csmcom.com Jl. Jend. Sudirman Kav. 21, Jakarta 12910 (62-21) 570 0194
2 PT Pasifik Satelit Nusantara Kantor Taman Building, A9 Unit C3 - C4 (62-21) 576 2292 (62-21) 576 2290
www.psn.co.id Jl. Mega Kuningan Raya Lot 8/9 No. 9
Kawasan Mega Kuningan, Jakarta 12950
3 PT Integrasi Logistik Cipta Solusi Telkom North Jakarta Plaza, 4th Floor (62-21) 4393 2555 (62-21) 4393 6555
www.ilcs.co.id Jl. Yos Sudarso Kav. 23-23, Jakarta Utara
4 PT Indonusa Telemedia Plasa TelkomVision Building, 3rd Floor (62-21) 829 8800 (62-21) 831 7400
www.telkomvision.com Jl. Prof. Dr. Supomo No. 139, Tebet, Jakarta 12810
Joint Venture Companies

1 PT Melon Indonesia Telkom DCS 1 Building, 7 Floor

th
(62-21) 724 4493 (62-21) 724 4390
www.melon.co.id Jl. Sisingamangaraja Kav. 4 – 6, Kebayoran Baru, Jakarta Selatan 12110
2 Telekomunikasi Indonesia Suite 23, A-1, 23 A Floor, Wisma UOA II, No. 21 (60) 3233 20680
International (Malaysia) Sdn. BHD. Jalan Pinang, 50450 Kuala Lumpur, Malaysia

252 PT Telekomunikasi Indonesia, Tbk Highlights
Highlight Preface Report Overview Discussion & Analysis
Additional
Information
(ADR Shareholder’s)
254 256 262

Summary of Significant Relationship with the Legal Basis and Regulation
Differences Between Government and Government
Indonesian Corporate Agencies 268
Governance Practices and the Competition
NYSE’S Corporate Governance 258
Standards Capital Market Trading 272
Mechanism and Telkom ADS Licensing
256
Summary of Significant 260 276
Differences Between IFAS and Taxation Trademark, Copyrights,
IFRS Industrial Designs and Patents
262
256 Research and Development 278
Articles of Association Definitions
Additional
254 PT Telekomunikasi Indonesia, Tbk Highlight Preface Report Overview Discussion & Analysis
SUMMARY OF Regulations”) and the rules B. Composition of

issued by the IDX. In addition Independent Board of
SIGNIFICANT to the above, the articles of Directors and Board of
DIFFERENCES association of public companies Commissioners
incorporate provisions
BETWEEN directing the implementation
The NYSE listing standards
provide that the Board of
INDONESIAN of good corporate governance Directors of a US listed
CORPORATE practices. company must consist of
a majority of Independent
GOVERNANCE On November 30, 2004, Directors and that certain
PRACTICES AND the National Committee on committees must consist solely
THE NYSE’S Governance (“NCG”) was of Independent Directors.

established pursuant to the
CORPORATE Decree of the Coordinating Unlike companies incorporated
GOVERNANCE Minister for Economic Affairs in the US, the management
No.KEP.49/M.EKONOM/1/2004 of an Indonesian company
STANDARDS (“KEP.49”), which was formed consists of two organs of
to revitalize the former National equal stature, the Board of
The following is a summary of
Committee on Good Corporate Directors and the Board of
significant differences between the
Governance established in Commissioners. Generally,
corporate governance practices
1999. The NCG aimed at the Board of Directors is
followed by Indonesian companies
enhancing comprehension responsible for the day-to-
and those required by NYSE listing
and implementation of good day business activities of the
standards for domestic US issuers.
governance in Indonesia and company and is authorized
advises the Government on to act for and on behalf of
A. Overview of Indonesian
governance issues, both in the company, while the Board
Law
public and corporate sectors. of Commissioners has the
Indonesian public companies
authority and responsibility
are required to observe and
The NCG formulated the to supervise the Board of
comply with certain good
Code for Good Corporate Directors and is statutorily
corporate governance practices.
Governance 2006 (“Code”) mandated to provide advice
The requirements and the
which recommended setting to the Board of Directors by
standards for good corporate
more stringent corporate Indonesian Company Law.
governance practices for public
governance standards for
companies are embodied in
Indonesian companies, With regard to the Board of
the following regulations: Law
such as the appointment of Commissioners, the Indonesia
No.40/2007 on Limited Liability
independent audit committee Company Law requires a
Companies (“Indonesian
and nomination and public company Board of
Company Law”), Law
remuneration committees by Commissioners to have at least
No.8/1995 on Capital Markets
the Board of Commissioners, two members. Although the
(“Capital Markets Law”), Law
as well as increasing Indonesian Company Law is
No.19/2003 on State-Owned
the scope of disclosure silent as to the composition of
Enterprises, Regulation of
obligations for Indonesian the Board of Commissioners,
the Minister of State-Owned
companies. Although the NCG Listing Regulation No.I-A in
Enterprises No.PER-09/
recommended that the Code KEP.305/BEJ/07-2004 issued
MBU/2012 on Amendment
be adopted by the Government by the IDX (“IDX Regulation
of Regulation of the Minister
as a basis for legal reform, I-A”) states that at least
of State-Owned Enterprises
as of the date of this Annual 30% of the members of the
No.PER-01/MBU/2011 on the
Report, the Government has Board of Commissioners
Implementation of Good
not enacted regulations that of a public company (such
Corporate Governance to
fully implement the provisions as our Company) must be
State-Owned Enterprises;
of the Code. independent.
regulation of OJK (“OJK
Additional
The Indonesian Company of the Exchange Act require address, among other things:
Law states that the Board of foreign private issuers whose director qualification standards,
Directors has the authority to shares are listed on the NYSE director responsibilities,
manage the daily operation of to have an Audit Committee director access to management
the company and must have comprised of Independent and independent advisers,
at least two members, each of Directors. However, such director compensation, director
whom must meet the minimum foreign private issuers may orientation and continuing
qualification requirements be exempted from the education, management
set forth in the Indonesian independence requirement if (i) succession, and an annual
Company Law. In addition, the home country government performance evaluation itself.
based on IDX Regulation I-A, or stock exchange requires In addition, the CEO of a US
the Board of Directors of the the company to have an Audit company must certify to the
listed company must consist of Committee; (ii) the Audit NYSE annually that he or she
at least one unaffiliated director. Committee is separate from the is not aware of any violations
Board of Directors and includes by the company of the NYSE’s
C. Committees non-board members as in our corporate governance listing
NYSE listing standards require case, members from the Board standards. The certification
that a US listed company must of Commissioners; (iii) the must be disclosed in our
have an Audit Committee, Audit Committee members are Annual Report to shareholders.
a nominating/corporate not selected by management Indonesian law does not have
governance committee and and no executive officers of the disclosure requirements similar
a compensation committee. company is a member of the to NYSE listing standards.
Each of these committees must Audit Committee; (iv) the home However, the Capital Markets
consist solely of Independent country government or stock Law generally requires
Directors and must have a exchange requires the Audit Indonesian public companies
written charter that addresses Committee to be independent to disclose certain types of
certain matters specified in the of the company’s management information to shareholders and
listing standards. and (v) the Audit Committee to OJK, particularly information
is responsible for appointment, relating to changes in the public
The Indonesian Company Law retention and oversight the company’s shareholdings and
does not require Indonesian work of the external auditor. material facts that may affect
public companies to form any the decision of shareholders to
of the committees described Not all members of our Audit maintain their share ownership
in the NYSE listing standards. Committee are Independent in such public company.
However, OJK Rule No.IX.1.5 and Directors as required by Rule
the IDX Regulation I-A require 10A-3 of the Exchange Act. We E. Code of Business Conduct
the Board of Commissioners rely on the general exemption and Ethics
of an IDX- listed company pursuant to Rule 10A-3(c)(3) NYSE listing standards require
(such as our Company) to regarding the composition each US listed company to
establish an Audit Committee, of the Audit Committee. We adopt, and post on its website,
which must consist of at least believe that our reliance on this a code of business conduct
three members, one of whom exemption does not materially and ethics for its Directors,
must be an Independent and adversely affect the ability officers and employees. There
Commissioner and serve as of the Audit Committee to act is no similar requirement under
chair of the Audit Committee, independently. Indonesian law. However,
while the other two members companies that are required
must be independent parties of D. Disclosure Regarding to file or furnish reports to
whom at least one such party Corporate Governance the SEC must disclose in their
must have accounting and/or The NYSE listing standards Annual Reports whether they
finance expertise. require US companies to adopt, have adopted a code of ethics
and post on their websites, a for their senior financial officers.
The NYSE Listing Standards as set of corporate governance
required by Rule 10A-3(c)(3) guidelines. The guidelines must
SUMMARY OF changes made before Notary (“MoF”). In turn, and under

Ashoya Ratam, S.H., MKn. No. the authority of the MoF,
SIGNIFICANT 11 dated May 8, 2013. Notice of the Minister of State-Owned
DIFFERENCES the amendment of articles was Enterprise (“MSOE”) exercises
accepted by the Minister of Law the rights vested in these
BETWEEN IFAS and Human Rights of the Republic securities as our “controlling
AND IFRS of Indonesia through Letter shareholder.”
No.AHU-AH.01.10-22501 on
June 7, 2013. As our majority shareholder
See Note 48 to the Consolidated and controlling shareholder,
Financial Statements. RELATIONSHIP WITH the Government has an
THE GOVERNMENT AND interest in our performance,
ARTICLES OF GOVERNMENT AGENCIES both in terms of the service
ASSOCIATION we provide to the nation and
Our relationship with the our ability to operate on a
Our Articles of Association are Government is multi-faceted. commercial basis. The material
registered in accordance with The Government is our majority rights and restrictions that
the Limited Liability Company and controlling shareholder. apply to our common stock
Law No.1/1995, and approved by It is also our regulator as it also apply to the Series A
Ministerial Decree No.C2-7468. adopts, administers and enforces Dwiwarna share, except that
HT.01.04.TH.97 of 1997. Pursuant relevant laws that regulate the Government may not
to the issuance of the Company telecommunications sector, sets transfer the Series A Dwiwarna
Law No.40 of 2007 which revoked tariffs and issues licenses. It is also share, and has right of veto
Limited Liability Companies one of our customers and one of with regard to:
Law No.1/1995, we amended our our lenders. (i) the nomination,
Articles of Association which appointment and removal
was approved by the Minister of As used in this section, the of our Directors, (ii) the
Law and Human Rights of the term “Government” includes the nomination, appointment and
Republic of Indonesia pursuant to Government of Indonesia and removal of our Commissioners,
Decree of the Minister of Justice its ministries, directly-owned (iii) the issuance of new shares
and Human Rights No.AHU.46312. government departments and and (iv) any amendments to
AH.01.02/2008 dated July 31, agencies, but excludes SOEs. our Articles of Association,
2008 and registered in State including with respect to
Gazette of the Republic of A. The Government as actions to merge or dissolve
Indonesia No.84 dated October Shareholder our Company, increase or
17, 2008, Supplement to State The Government is our reduce our authorized capital,
Gazette No.20155. majority and controlling or reduce our subscribed
shareholder and owned capital.
The most recently amended in 53.14% of our common stock
Articles of Association were about as of December 31, 2013. Its B. The Government as Regulator
the changes in capital structure ownership of the Series A The Government regulates
by splitting the par value of the Dwiwarna share gives it special the telecommunications
Company's shares (stock split) of voting and veto rights. Under sector through the MoCI.
the original Rp250 to Rp50 and relevant laws, the “ownership” The MoCI has the authority
the elimination of the Partnership of our common stock and to issue regulations that
and Community Development the single outstanding Series implement laws, which are
“PKBL” program from our Work A Dwiwarna share is vested typically broad in scope.
Plan and Budget. The editorial in the Ministry of Finance Through such decrees the
Additional
MoCI defines the structure The sub-loan borrowings were It is our policy not
of the industry, determines made through the Government
tariff formulas, establishes our and are guaranteed by it. As to enter into any
USO, and otherwise controls of December 31, 2013, we
transactions with
many factors that could had a total of Rp1,915 billion
influence our competitive (US$157 million) in such affiliates unless the
position, operations and outstanding two-step loans,
terms are no less
financial position. Through including current maturities.
the DGPT, the MoCI regulates We are required to pay the favorable to us than
the allocation of frequencies Government interest and
and sets numbers for fixed repay the principal, which
they would be with a
telephone lines. the Government then remits third party.
to the respective lenders. As
We are required to obtain a of December 31, 2013, 73.4%
license from the DGPT for of such sub-loan borrowings “residential”, which tariffs
each type of service offered, were denominated in foreign are lower than the business
including for the frequencies currencies, with the remaining service rates. This does not
we use (as allocated by the 26.6% denominated in Rupiah. apply to the tariffs for local,
MoCI). We and other operators In 2013, the annual interest long distance and IDD calls.
are required to pay frequency rates charged 6.79% on loans
usage fees. Telkomsel also repayable in Rupiah, 4.0% It is our policy not to enter into
holds licenses issued by the on those denominated in any transactions with affiliates
MoCI (some of which were US Dollar and 3.1% for those unless the terms are no less
previously issued by the denominated in Japanese Yen. favorable to us than they
Minister of Communications) would be with a third party.
for the provision of cellular D. The Government as Customer The SOE Ministry has advised
services, and from the Certain Government us that it would not cause
Indonesian Investment departments and agencies us to enter into transactions
Coordinating Board in relation purchase services from us as with other entities under its
to Telkomsel’s investments direct customers, the terms control unless the terms were
for the development of of which are negotiated on a consistent with our policy as
cellular phone services with commercial basis. referred to above.
national coverage, including No services are provided for
the expansion of network free or on an in-kind basis. We Pursuant to OJK regulations,
coverage. The Government, deal with these departments because we are listed on the
through the MoCI as regulator, and agencies as separate IDX, any transaction where
has the authority to issue new customers. In 2013, the amount there is an inherent conflict
licenses for the establishment of revenues from Government of interest (as defined below)
of new joint ventures and other departments and agencies with another IDX-listed
new arrangements, particularly was Rp779 billion, which was company must be approved
in telecommunications. approximately 0.94% of our by majority of the holders of
consolidated revenues and our common stock who do
C. The Government as Lender did not constitute a material not have a conflict of interest
In July 1994, the Government part of our revenues. The in the proposed transaction,
arranged a facility under which Government departments unless such conflict of interest
certain foreign institutions and agencies are treated for existed before listing and was
provided us with a two-step tariff purposes with respect fully disclosed in the offering
loan for certain expenditures to connection charges documents.
(the “sub-loan borrowings”). and monthly charges as
CAPITAL MARKET cash market (except for rights issues, which can only be traded on
the cash market and the negotiated market for the first session). The
TRADING regular market is the mechanism for trading stock in standard lots on
MECHANISM AND a continuous auction basis during exchange hours. Auctions on the
IDX on regular market and cash market take place according to the
TELKOM ADS price and time priorities. Price priority refers to the giving of priority
to buying orders at a higher price or selling orders at a lower price. If
Our common stock is listed and
buying or selling orders are placed at the same price, priority is given to
traded on the IDX. Our ADSs are
the earlier placed buying or selling order (time priority). Trading on the
also listed and traded on the NYSE
negotiated market is conducted through direct negotiation between
and the LSE as ADSs, where one
(i) IDX members, (ii) clients through one IDX member, (iii) a client and
ADS represents 200 shares of
an IDX member, or (iv) an IDX member and the PT Kliring Penjaminan
Common Stock. Our shares are also
Efek Indonesia (“KPEI”). KPEI provides clearing and guarantee services
Publicly Offered Without Listing
of stock exchange transactions settlement. It also improves efficiency
(“POWL”) in Japan.
and certainty of transactions settlement in IDX.
A. The Indonesian Stock

On November 14, 2012 IDX issued a Decree of BOD No.Kep-00399/
Market
BEI/11-2012 regard with the Change of Trading Regulation No.IIA on
Indonesia’s stock market, known
Equity – Type Securities Trading that mentioned about the change
as the IDX, grew out of the
of IDX’ trading hours, which effected on January 2, 2014 with trading
December 1, 2007 merger of
sessions as follow:
two stock exchanges operating
in two different locations in Trading Session Market Day Trading Hours
Indonesia, the Jakarta Stock Pre-opening Regular Monday - Friday 08.45.00-08.55.00
Exchange in the capital and the 1st Regular Monday-Thursday 09.00.00-12.00.00
Surabaya Stock Exchange in Cash Friday 09.00.00-11.30.00
East Java.
Negotiation
2nd Regular Monday-Thursday 13.30.00-15.49.59

As at December 31, 2013, the
Friday 14.00.00-15.49.59
IDX had 483 issuers for equity
Negotiation Monday-Thursday 13.30.00-16.15.00
and 113 active brokerage houses.
Friday 14.00.00-16.15.00
In 2013, IDX recorded a trading
volume of 1.343 billion shares. Pre-closing Regular Monday-Friday 15.50.00-16.00.00
As at December 31, 2013, the Post Trading Regular Monday-Friday 16.05.00-16.15.00
total market capitalization was

valued at Rp4.219,02 trillion On November 8, 2013 IDX issued a Decree of BOD No.Kep-00071/
(US$346,67billion). BEI/11-2013 regard with the Change of Trading Regulation No.IIA on
Equity – Type Securities Trading that mentioned about the change of
Trading is divided into three lot size, tick price and maximum price movement, which effected on
segments, the regular market, January 2, 2013.
negotiated market and the
Additional
Lot size will change from 500 shares to 100 shares and tick price and maximum share price movement will
change as follow:
Previous New
Maximum Share Maximum Share
Group Price Tick Price Group Price Tick Price
Price Movement Price Movement
≤Rp200 Rp1 Rp10
≤Rp500 Rp1 Rp20
Rp200 – Rp500 Rp5 Rp50
Rp500 – Rp2.000 Rp10 Rp100
Rp500 – Rp5.000 Rp5 Rp100
Rp2.000 – Rp5.000 Rp25 Rp250
≥Rp5.000 Rp50 Rp500 ≥Rp5.000 Rp25 Rp500
Transactions on the IDX regular include fines, written warnings, New York”) serves as the
market must be settled no later suspension or revocation of “Depositary” for our ADSs
than the third trading day after licenses. which are traded on the NYSE
the transaction. Transactions and LSE.
on the negotiated market are When conducting share
settled on the basis of the transactions on the IDX, each Investors pay a depositary fee
agreement between the selling exchange member is required directly or through a broker
exchange members and the to pay a transaction cost for acting on their behalf for the
buying exchange members, on transactions on the regular delivery or surrender of ADSs
a transaction by transaction market and cash market of for the purpose of withdrawal.
basis. Transactions on the IDX 0.03%, guarantee fund 0.01% The Depositary also collects
cash market must be settled of the transaction value and fees for making distributions to
on the day of the transaction VAT and other tax obligation. investors by deducting the fee
and reported to the IDX. If an For the negotiated market, from the amount distributed
exchange member defaults on a transaction cost is 0.03% or by selling a portion of the
the settlement of a transaction, or depended on exchange distributable property to
the securities can be traded by policy. A minimum monthly pay the fee. The Depositary
direct negotiation on cash and transaction fee of Rp2 million is may collect its annual fee for
carry terms. Each exchange applied as a contribution for the depositary services by making
member is required to pay a provision of exchange facilities a deduction from the cash
transaction fee as stipulated and continues in effect for distributions or by directly
by the IDX. Any delay in members who are suspended billing investors or by charging
payment of the transaction or Exchange Member Approval the book-entry system accounts
fee is subject to a fine of 1.0% (“SPAB”) revoked. of the parties acting on their
of the outstanding amount behalf. The Depositary may
for each day of delay. The IDX B. Trading on the NYSE and refuse to provide fee-generating
may impose sanctions on its LSE services until its bills for such
members for any violation of Bank of New York Mellon services are paid.
exchange rules, which may (previously “The Bank of
TAXATION recipient is able to comply tax and the obligation to pay

with the applicable strict lies with the buyer (if it is an
requirements. Under the US- Indonesian taxpayer) or our
The following summary contains
Indonesia double taxation Company (if the buyer is a
a description of the principal
treaty, the withholding tax non-resident taxpayer).
Indonesian and US federal tax
on dividends is generally, in
consequences of the purchase,
the absence of a 25% voting In cases where a purchaser
ownership and disposition of ADSs
interest, reduced to 15%. or Indonesian broker will be
or shares of common stock. This
required under Indonesian
summary does not purport to be a
2. Capital Gains tax laws to with hold tax on
complete description of all of the
The sale or transfer of payment of the purchase price
tax considerations that may be
common stock through for common stock or ADSs
relevant to a decision to purchase,
the IDX is subject to a final through the IDX, theoretically,
own or dispose of ADSs or shares
withholding tax at the rate that payment may be exempt
of common stock.
of 0.1% of the value of the from Indonesian withholding
transaction. The broker or other Indonesian income
Investors should consult their tax
executing the transaction is tax under applicable double
advisors about the Indonesian
obligated to withhold such taxation treaties to which
and US Federal, state and local
tax. The holding of founder Indonesia is a party (including
tax consequences to them of
shares or the sale or transfer the US-Indonesia double
the purchase, ownership and
of founder shares through taxation treaty).
disposition of ADSs or shares of
an IDX may, under current
common stock.
Indonesian tax regulations, 3. Stamp Duty
be subject to additional Stock transactions in Indonesia
A. Indonesian Taxation
0.5% final income tax. are subject to stamp duty.
The following is a summary of
Pursuant to Government
the principal Indonesian tax
Subject to the promulgation Regulation No.24/2000 on the
consequences of the ownership
of implementing regulations, amendment and the amount
and disposition of common
the estimated net income of stamp duty rates Imposing
stock or ADSs to a non-resident
received or accrued from Limits Imposed Price Nominal
individual or non-resident
the sale of movable assets stamp duty, a transaction of
entity that holds common stock
in Indonesia, which may up to Rp1,000,000 needs a
or ADSs (a “Non-Indonesian
include common stock not stamp duty of Rp3,000, while
Holder”).
listed on an IDX or ADSs, any transaction of more than
by a Non-Indonesian holder Rp1,000,000 needs a stamp
1. Dividends
(with the exception of duty of Rp6,000.
Dividends declared by us
the sale of assets under
out of retained earnings
and distributed to a Non-
Article 4 paragraph (2) B. Considerations Regarding
Indonesian Holder in respect
of the Indonesian income Certain U.S. Federal Income
of common stock or ADSs
tax law) may be subject to Tax
Indonesian withholding tax The following is a summary
are subject to Indonesian
at the rate of 20%. In 1999, of certain US federal income
withholding tax, which, as
the Ministry of Finance tax considerations relating to
of the date of this Annual
issued a decision that the acquisition ownership and
Report is at the rate of
stipulates the estimated net disposition of ADSs or common
20%, on the amount of the
income for the sale of shares stock by US Holders (as defined
distribution (in the case of
received by a non-resident below) that hold their ADSs or
cash dividends) or on the
taxpayer in a non-public common stock as “capital assets”
shareholders’ proportional
company to be 25% of the (generally, property held for
share of the value of the
sale price, resulting in an investment) under section 1221
distribution. A lower rate
effective withholding tax of the US Internal Revenue Code
provided under double
rate of 5% of the sales price. (the “Tax Code”). This summary
taxation treaties may be
This is a final withholding is based upon existing US federal
applicable provided the
Additional
income tax law, which is subject that certain holding period or common stock (generally,
to differing interpretations or requirements are met. Note a distribution in excess of
change, possibly with retroactive that as from January 1, 2011, 125% of the average annual
effect. dividends from a qualified distributions paid by us in
foreign corporation are the three preceding taxable
1. Threshold Passive Foreign treated as ordinary income years). In addition, a US
Investment Company (“PFIC”) with a maximum tax rate Holder will be subject to an
Classification Matters of 39.6% for non-corporate interest charge on such gain
A non-US corporation, such recipients of dividends or excess distribution. Finally,
as our Company, will be received after the end of the 15% maximum rate on
treated as a PFIC, for US 2010. Company dividends would
federal income tax purposes, not apply if we become
if 75% or more of its gross 3. Sale or Other Disposition of classified as a PFIC.
income consists of certain ADSs or Common Stock
types of “passive” income or A US holder will generally 5. Backup Withholding Tax
50% or more of its assets are recognize capital gain or and Information Reporting
passive. Based on our 2013 loss upon the sale or other Requirements
income and assets, we do disposition of ADSs or US backup withholding tax
not believe that we should be common stock in an amount and information reporting
classified as a PFIC. Because equal to the difference requirements generally
PFIC status is a fact-intensive between the amount apply to certain payments
determination made on an realized upon the disposition to certain non corporate
annual basis, no assurance and the holder’s adjusted holders of stock. A payor
can be given that we are not tax basis in such ADSs or will be required to withhold
or will not become classified common stock. Any capital backup withholding tax from
as a PFIC. The discussion gain or loss will be long-term any payments of dividends
below under “Dividends” and if the ADSs or Common on, or the proceeds from
“Sale or Other Disposition of Stock have been held for the sale or redemption of,
ADSs or common stock” is more than one year and will ADSs or common stock
written on the basis that we generally be US source gain within the US or by a US
will not be classified as a PFIC or loss for US foreign tax payor or US middleman to a
for US federal income tax credit purposes. holder, other than an exempt
purposes. recipient, if such holder
4. PFIC Considerations fails to furnish its correct
2. Dividends If we were to be classified as taxpayer identification
Any cash distributions a PFIC in any taxable year, a number or otherwise fails
paid by us out of earnings US Holder would be subject to comply with, or establish
and profits, as determined to special rules generally an exemption from, such
under US federal income tax intended to reduce or backup withholding tax
principles, will be subject to eliminate any benefits from requirements. The backup
tax as dividend income and the deferral of US federal withholding tax rate is 25%
will be includible in the gross income tax that a US Holder for years through 2013.
income of a US Holder upon could derive from investing
receipt. A non-corporate in a non-US company that The backup withholding tax
recipient of dividend income does not distribute all of its is not an additional tax and
will generally be subject earnings on a current basis. may be credited against
to tax on dividend income In such event, a US Holder a US holder’s regular US
from a “qualified foreign may be subject to tax at federal income tax liability
corporation” at a maximum ordinary income tax rates on or, if in excess of such
US federal tax rate of 15% (i) any gain recognized on liability, refunded by the
rather than the marginal tax the sale of ADSs or common Internal Revenue Service
rates generally applicable to stock and (ii) any “excess (“IRS”) if a timely refund
ordinary income provided distribution” paid on ADSs claim is filed with the IRS.
RESEARCH AND of Bandung and Yogyakarta also doing its function as a business
namely Bandung Digital Valley incubator beside held still the creative
DEVELOPMENT name ("BDV") and Jogja Digital digital communiy event.
Valley ("JDV"). Each incubator is
We routinely make investments intended to help build a national LEGAL BASIS AND REGULATION
to improve products and services. digital creative industry while
Total expenditure reached about strengthening our business The framework for the
Rp13 billion, Rp13 billion and Rp14 portfolio.There were three telecommunications industry is
billion (US$1 million), in 2011, categories of incubation carried out comprised of specific laws, government
2012 and 2013, respectively. In in 2013, consist of: regulations, ministerial regulations
2013, our spending investments – The first is the incubation for and ministerial decrees enacted
were channeled to research idea (innovative idea), which and issued from time to time. The
and development to support of is product idea/prototype/ current telecommunications policy
the implementation of mobile product that is not market- was first formulated and articulated
broadband, cloud computing, tested yet, but is considered in the Government’s “Blueprint of the
and development of ecosystem- to have excellent business Indonesian Government’s Policy on
based solutions, such as e-tourism, opportunity. Telecommunications”, contained in
mobile payment, mobile games, – Second is the product MoC Decree No.KM.72/1999 dated
and smart home solution, that incubation (innovative product), September 17, 1999.
are designed to promote a digital which is product that has been
lifestyle in Indonesia. Development proven preferred by users, but A. Telecommunications Law
encompasses the areas of business, has not been tested in terms of The telecommunications sector is
product and services, as well as revenue/business. primarily governed by Law No.36
in telecommunication network – Last one is the business of 1999 (“Telecommunications
infrastructure. incubation (innovative Law”), which became effective
business), which is product on September 8, 2000. The
In term of business, service that has been proven preferred Telecommunications Law sets
and product, the research and by market tested and has also guidelines for industry reforms,
development programs included been proven generating good including industry liberalization,
mobile advertising center, revenue. facilitation of new entrants and
Appstore, smart home (home enhanced transparency and
monitoring, telemetering, wireless In conducting the incubation competition.
sensor network, smart home over program, we adopt the Lean
power line), mobile payment, Startup framework, in which the The Telecommunications Law
data center, e-tourism, games, process is divided into stages eliminated the concept of
intelligent car, map-based social of customer validation, product “organizing entities” thereby ending
media platform, e-learning content validation, business model our and Indosat’s responsibility
enrichment, Telkom game center, validation and market validation. for coordinating domestic and
over the top TV, SmartTV, speedy ideaincubation uses customer & international telecommunications
monitoring, smart home over idea validation stages. Product services, respectively. To
power line, smart device 4GLTE, incubation uses product validation enhance competition, the
business signaling, TENOSS and stage. While business incubation Telecommunications Law
TCEM. uses business & market validation. prohibits monopolistic practices
and unfair competition among
In terms of telecommunication In 2012, BDV has successfully telecommunications operators.
network infrastructure, we engaged incubated 18 startup companies
in research and development and in 2013 incubated 12 startup The Telecommunications Law
programs related to NGN, IMS, companies, began with selecting was implemented through several
Service Broker, 100G, QoS new productand business Government Regulations, Ministerial
transport, Supercore, any wire proposals.While the JDV, since Regulations and Ministerial Decrees.
GPON/10GPON, Wi-Fi, Femtocell, inaugurated in August 2013, has The most important of such
QoS EVDO, GPS and IPv6. conducted a number of activities regulations include:
and is warmly welcomed by the - Government Regulation
We have developed two business creative digital community inJogja No.52/2000 regarding
incubator located in the city and greater Jogja. In 2014, JDV will Telecommunications Services.
Additional
- MoCI Regulation No.1/ certain organizational and dated October 31, 2008 and
PER/M.KOMINFO/01/2010 administrative reforms that amended by MoCI Regulation
dated January 25, 2010 included transferring licensing No.1/PER/M.KOMINFO/02/2011
regarding Operation of and regulatory authority dated February 7, 2011 (“MoCI
Telecommunications Networks. to two newly established Regulation No.36/2008”).
- MoC Decree No.KM.21/2001 general directorates, the Pursuant to MoCI Regulation
regarding the Provision Directorate General of Posts No.36/2008, the ITRA was
of Telecommunications and Informatics Resources assigned the authority to
Services that was most and Equipment (“DGRE”) and regulate the Indonesian
recently amended by MoCI Directorate General of Post and telecommunication industry,
Regulation No.31/PER/M. Informatics (“DGPI”) pursuant including the provision of
KOMINFO/09/2008 regarding to MoCI Regulation No.17/ telecommunication networks
the Third Amendment of PER/M.KOMINFO/10/2010 and services. The ITRA which
Decree of the Minister of regarding the Organization is chaired by the Director
Communication No.KM.21/2001 and Administration of Ministry General of Post and Informatics
regarding the Provision of of Communication and Operations and comprises of
Telecommunications Services. Information. Following the nine members, including six
- MoC Decree No.33/2004 reforms, certain adjustments members of the public, and
regarding Supervision of were made through MoCI three members selected from
Healthy Competition in the Regulation No.15/PER/M. Government institutions (DGRE
Provision of Fixed Network and KOMINFO/06/2011 dated and Director of DGPI and a
Basic Telephony Services. June 20, 2011 regarding title government representative
- MoC Decree No.KM.4/2001 adjustments in a number appointed by the Minister
dated January 16, 2001 of Decrees and/or MoCI of Communication and
regarding the Determination regulations that regulate Information).
of Fundamental Technical Special Materials in Post
Plan National 2000 for and Telecommunications C. Classification and Licensing of
National Telecommunications and/or in Decrees of the Telecommunications Providers
Development most Director General of Posts The Telecommunications Law
recently amended by MoCI and Telecommunications, organized telecommunication
Regulation No.09/PER/M. which transfer all substances services into following three
KOMINFO/06/2010 dated related to the postal and categories: (i) provision
June 9, 2010 regarding telecommunications sectors to of telecommunication
the sixth amendment of the DGPI including licensing, networks, (ii) provision of
MoC Decree No.KM.4/2001 numbering, interconnection, telecommunication services,
regarding the Determination universal service obligation and (iii) provision of special
of Fundamental Technical and business competition. telecommunications services.
Plan National 2000 for Meanwhile, matters related
National Telecommunications to radio frequency spectrum Licenses issued by MoCI are
Development. and standardization of required for each category
telecommunications of telecommunications
B. Telecommunications Regulators equipments were transferred to services. MoCI Regulation
In February 2005, the authority to the DGRE. No.1/2010 and MoC Decree
regulate the telecommunications No.KM.21/2001 dated May 31,
industry was transferred from Following the enactment 2001 regarding the Operation
the MoC to a newly-established of the Telecommunications of Telecommunications
Ministry, the MoCI. Pursuant Law, the MoC established Services, as amended by
to authorities assigned to him an independent regulatory MoCI Regulation No.31/
through Telecommunication Law, body as stipulated in MoC PER/M.KOMINFO/09/2008
the Minister of Communication Decree No.KM.31/2003 dated dated September 9, 2008, are
and Information sets policies, July 11, 2003 regarding the the principal implementing
regulates, supervises and controls Establishment of the ITRA regulations governing licensing.
telecommunications industry in which was later revoked by
Indonesia. On October 28, MoC Regulation No.KM.36/ MoCI Regulation No.1/2010
2010, MoCI engaged in PER/M.KOMINFO/10/2008 classified network operations
into fixed and mobile networks. the three-digit access number. customers in June 2004 using
MoC Decree No.KM.21/2001 MoCI Decree No.6/2005 did the “007” IDD access code.
categorized the provision of not provide for immediate The Indosat IDD access code
services into basic telephony implementation of the three- is “001”. Our December 2005
services, value-added telephony digit system for DLD calls, interconnection agreement with
services, and multimedia but as the first DLD service Indosat enables Indosat’s network
services. provider, we were required to customers to access our IDD
gradually open our network to services by dialing “007” and our
D. Introduction of Competition the three-digit access codes network customers to access
in the Indonesian in all coded areas throughout Indosat’s IDD services by dialing
Telecommunications Industry Indonesia by April 1, 2010. We “001”.
In 1995, we were granted a were assigned the “017” DLD
monopoly to provide local access code, while Indosat G. Limited Mobility Wireless
fixed line telecommunications was assigned “011”. The MoCI Services
services until December 31, thereafter amended the MoC Decree No.KM.35/2004
2010, and DLD services until National Telecommunications dated March 11, 2004 regarding
December 31, 2005. Indosat and Plan as provided in MoCI Decree Implementation of Fixed Wireless
Satelindo (which subsequently No.43/P/M.KOMINFO/12/2007 Networks with Limited Mobility,
merged with Indosat) were dated December 3, 2007, as amended by MoCI Decree
granted a duopoly for (“MoCI Decree No.43/2007”), No.16/PER/M.KOMINFO/06/2011
provision of basic international which delayed the deadline for dated June 27, 2011, (“MoC Decree
telecommunications services the implementation of three No.KM.35/2004”) provides that
until 2004. digit access code for DLD calls only local fixed network operators
throughout all the area code in holding licenses issued by the
As a consequence of the Indonesia until September 27, MoC may offer limited mobility
Telecommunications Law, the 2011. wireless (or fixed wireless)
Government terminated our access services. In addition, MoC
exclusive rights to provide Pursuant to MoCI Decree Decree No.35/2004 states that
domestic fixed line telephone No.43/2007, we opened our each limited mobility wireless
and DLD services and Indosat’s network to the “01X” three- access operator must provide
and Satelindo’s duopoly rights digit DLD access service in basic telephone services. Under
to provide basic international Balikpapan by April 3, 2008. an automated migration feature,
telephone services. Instead, the Since that date, our customers customers are able to make and
Government adopted a duopoly are able to make DLD calls receive calls on their fixed limited
policy to create competition from Balikpapan by first dialing mobility wireless access phones
between Indosat and us as Indosat’s “011”. As stipulated in using a different number with a
comprehensive service and MoCI Regulation No.43/2007, different area code.
network providers. we have provided a nation-
wide network for three-digit H. Cellular
E. DLD Services access code for fixed and fixed Cellular telephone service is
To liberalize DLD services, the wireless DLD with “01X” that provided in Indonesia on the radio
Government amended the can be used by Indosat or frequency spectrum of 1.8 GHz
National Telecommunications other licensed operator starting (DCS technology),2.1 GHz (UMTS
Technical Plan pursuant September 27, 2011. To date, no technology) and 900 MHz (GSM
to MoCI Decree No.6/P/M. other licensed operators have and UMTS technology). The MoCI
KOMINFO/5/2005 dated submitted a request to us to regulates the use and allocation
May 17, 2005 (“MoCI Decree connect their networks and of the radio frequency spectrum
No.6/2005”) to assign each enable DLD access. for mobile cellular networks.
provider of DLD services a Telkomsel has obtained frequency
three-digit access code that F. IDD Services allocation for cellular services
would permit their customers We received our IDD license in on the 900 MHz, 1.8 GHz and
to select an alternative DLD May 2004 and began offering 2.1 GHz frequency bands. The
services provider by dialing IDD fixed line services to Government conducted tenders
Additional
for the allocation of the 2.1 GHz Operations provides that operators which also amended
radio frequency spectrum, and interconnection charges all interconnection agreements
allocated bandwidth, in 2006, between two or more network signed in December 2006.
the goverment allocates through operators must be transparent, These agreements temporarily
the tender process for allocation mutually agreed upon and fair. served in lieu of RIOs while the
at 5 MHz, while for the allocation ITRA continued to review the
of additional radio spectrum On February 8, 2006, the RIO proposals received from
allocated through an evaluation MoCI issued Regulation No.8/ ourselves and other operators.
mechanism was in 2009 and a PER/M.KOMINFO/02/2006
selection in 2013. The allocation on Interconnection (“MoCI On February 5, 2008, the ITRA
of bandwidth in the 2.1 GHz Regulation No.8/2006”), required that we and other
frequency spectrum is regulated mandated a cost-based operators begin implementing
by: interconnection tariff scheme the cost-based interconnection
- MoCI Decree No.19/KEP/M. for all network and services tariff regime. On April 11, 2008,
KOMINFO/2/2006 dated operators replacing the pursuant to Directorate General
February 14, 2006 regarding previous revenue-sharing of Post and Telecommunication
the Determination of Winner scheme. Under the new scheme, (“DGPT”) Decree No.205/2008,
of IMT-2000 Mobile Cellular interconnection charges are the ITRA and the MoCI
Operator Selection at 2.1 GHz determined by the network approved RIO proposals from
Radio Frequency Band. operator on which a call all operators to replace previous
- MoCI Decree No.268/KEP/M. terminates based on a long-run interconnection agreements.
KOMINFO/9/2009 regarding incremental cost formula. The RIO approved in 2008
the Determination of was effective until July 29, 2011
Additional Allocation of Radio MoCI Regulation No.8/2006 when new interconnection
Frequency Bandwidth Blocks, requires operators to submit charges were implemented
Tariffs, and Payment Scheme to the ITRA annual RIO as stipulated in ITRA Letter
Radio Frequency Spectrum proposals containing proposed No.227/BRTI/XII/2010 dated
Right of Usage Fees for IMT- interconnection tariffs for the December 31, 2010 regarding
2000 Moble Cellular Operators coming year. Operators are the Implementation of
at 2.1 GHz Radio Frequency required to use the cost-based Interconnection Charges
Band. methodology in preparing in 2011. This is the result of
- MoCI Decree No.191 Year 2013 RIO proposals, and the ITRA interconnection charges
regarding the Determination and MoCI are required to use recalculation conducted
of PT Telekomunikasi Selular the same methodology in in 2010 by MoCI that was
as Winner in the Selection of evaluating the RIO proposals agreed on by all operators and
Users of Additional Frequency and approving interconnection outlined in a Memorandum of
Bandwidth at 2.1 GHz Radio tariffs. Understanding. The results of
Frequency Band for IMT-2000 this interconnection charges
Moble Cellular Operators. Pursuant to MoCI Regulation reform caused a slight decrease
No.8/2006 and ITRA Letter in interconnection costs.
I. Interconnection No.246/BRTI/VIII/2007 dated
The Telecommunications Law August 6, 2007, we submitted On December 12, 2011, the
expressly prohibits monopolistic a RIO proposal to the ITRA in ITRA changed the SMS
and unfair business practices October 2007, which covered interconnection fee basis from
and requires network providers adjustments for operational, a “Sender Keep All” basis to
to allow users to access other configuration, technical and a cost basis interconnection
users or obtain services from service offerings. In December fee calculation which required
other networks by paying 2007, we and all other certain amendments to
interconnection fees agreed network operators signed new RIOs agreed upon in 2011.
upon by each network operator. interconnection agreements MoCI Regulation No.8/2006
Government Regulation that superseded previous stipulates that the RIO of
No.52/2000 dated July 11, 2000 interconnection agreements telecommunications network
regarding Telecommunications between us and other network operators generating operating
revenue that is equal to basis for the licensing and Furthermore, MoCI Regulation
or more than 25% of the regulates the provision of No.37/2006 dated December 6,
combined revenues of all IPTV services, including the 2006 requires foreign satellite
telecommunication operators rights and obligations of IPTV operators to obtain a landing
that serve the same respective providers, technical standards, right license to operate in
segment, must obtain ITRA’s foreign ownership requirements Indonesia which requires
approval, necessitating changes and the use of domestic (i) foreign satellite operators
in our and Telkomsel’s RIOs independent content providers. to coordinate with domestic
which were approved on June satellite operators, including us,
20, 2012. Until this report is MoCI Regulation to ensure that no Indonesian
published, no recalculation No.11/2010 recognizes satellite and terrestrial systems
of interconnection fees IPTV as a convergence will be disrupted by their
for 2012 had been done as of telecommunications, operation, and (ii) the country
doing such should have been broadcasting, multimedia of origin of the foreign satellite
preceded by an evaluation on and electronic transactions operations must also give
interconnection charges in 2011. and provides that only a permission to the Indonesian
consortium comprising at satellite to operate in that
J. VoIP least two Indonesian entities country.
In January 2007, the may be licensed as an IPTV
Government implemented new provider. Each consortium M. Consumer Protection
interconnection regulations must together hold licenses as Under the Telecommunications
and a five-digit access code a local fixed network provider, Law, each network provider is
system for VoIP services internet services provider required to protect consumer
pursuant to MoCI Decree and one broadcast services rights in relation to, among
No.06/P/M.KOMINFO/5/2005. provider. Such consortium may others, quality of services,
Under the Decree, the prefix only provide IPTV services tariffs and compensation.
for VoIP, which was originally in the area covered by all Customers injured or
01X, was changed to 010XY. three required licenses. MoCI damaged by negligent
On April 27, 2011, the MoCI Regulation No.11/2010 further operations may file claims
issued Regulation No.14/ requires that IPTV services against negligent providers.
PER/M.KOMINFO/04/2011, be delivered through a wire Telecommunications consumer
which imposed quality control network. protection regulations
standards in relation to VoIP provide service standards for
services, which became We obtained our IPTV license telecommunication operators.
effective three months through our subsidiary,
thereafter, to which we and PT Indonusa Telemedia, on N. USO
other operators must adhere April 27, 2011. Our operating All telecommunications
the regulation. license covers Jabodetabek, operators, whether network or
Bandung, Surabaya, Bali and service providers, are bound by
K. IPTV Semarang. a USO regulation that requires
In August 19, 2009, them to contribute to providing
MoCI issued Ministerial L. Satellite telecommunication facilities
Decree No.30/PER/M. Our international satellite and infrastructure in the interest
KOMINFO/8/2009 regarding business is highly regulated. of opening equal access to
the undertaking of IPTV In addition to being subject telecommunications throughout
services in Indonesia, in order to domestic licensing all regions in Indonesia, which
to address the convergence requirements and regulation is generally done by way of
of telecommunications for the use of orbital slots and financial contribution. MoCI
services with broadcasting radio frequencies, our satellite Regulation No.32/PER/M.
and electronic transactions. In operations also been the KOMINFO/10/2008 dated
July 2010, MoCI replaced this subject of ratio communications October 1, 2008 regarding the
regulation with MoCI Regulation Agency of the International USO (as amended by MoCI
No.11/PER/M.KOMINFO/07/2010 Union. Regulation No.03/PER/M.
(“MoCI Regulation No.11/2010”) KOMINFO/02/2010 dated
which established the legal February 1, 2010) (“MoCI
Additional
Regulation No.32/2008”) on the bandwidth of the radio providers that own

provides that USO funds frequency spectrum that we telecommunication towers
received will be used to fund use. and other tower owners are
telephone, SMS and internet obligated to allow other
access in remote and other In addition to radio frequency telecommunication operators to
areas of Indonesia that have spectrum right-of-use fees, utilize their telecommunication
been classified as USO regions Government Regulation towers without any
where it is not economical to No.7/2009 requires all discrimination, with due regards
provide these services. telecommunications operators to the technical capacity of the
to pay an annual license fee for respective tower.
USO payment requirements telecommunication operation,
are calculated as a percentage which is equal to 0.5% of Since the operations of
of our and Telkomsel’s unconsolidated gross revenues, telecommunication towers
unconsolidated gross revenues less uncollectable receivables involves a number of relevant
less uncollectable receivables from the telecommunication Government bodies, on March
from the telecommunication operation write-off and 30, 2009, a joint regulation is
operation write-off and domestic interconnection issued in the forms of Minister
payments received for expense. of Home Affairs Regulation
interconnection domestic No.18/2009, Minister of Public
parties. Pursuant to Government Pursuant to Law No.28/2009 Works Regulation No.07/PRT/
Regulation No.7/2009 dated regarding Local Taxes and M/2009, MoCI Regulation No.19/
January 16, 2009 regarding Local Fees, local governments PER.M.KOMINFO/03/2009
Tariffs for Non-Tax State are permitted to impose fees and Head of the Investment
Revenue that apply to the on the sites that we use for Coordinating Board
Ministry of Communication and telecommunications towers. Regulation No.3/P/2009
Information (“GR No.7/2009”), The fees may not exceed 2% regarding Guidelines for the
the current USO tariff rate is of the site’s assessed tax value. Construction and Shared Use
1.25% of gross revenue. Currently, there are some 525 of Telecommunications Towers
local (provincial and regency (“Joint Decree”).
O. Telecommunication Regulatory level) governments through
Charges out Indonesia that may be The Joint Decree regulates that
On January 16, 2009, the authorized to impose these fees license for telecommunication
Government issued Government to increase in the future. tower construction is to be
Regulation No.7/2009, which issued by regents or mayors,
sets the types of non-tax state P. Telecommunications Towers and for Jakarta Province, its
revenues that apply to the MoCI On March 17, 2008, the MoCI Governor. The Joint Decree also
derived from various services, issued MoCI Regulation No.02/ provides for tower construction
including telecommunications. PER/M.KOMINFO/3/2008 standards and requires
regarding Guidelines on that telecommunications
On December 13, 2010, the Construction and Utilization towers be made generally
Government issued Government of Sharing Telecommunication available for shared use by
Regulation No.76/2010 Towers (“MoCI Regulation telecommunications service
amending Government No.02/2008”). Under MoCI providers. The owner of a
Regulation No.7/2009. Pursuant Regulation No.02/2008, telecommunications tower
to Government Regulation the construction of is allowed to collect a fee,
No.76/2010, we are no longer telecommunications towers which is negotiated with
required to pay right-of-use requires permits from the reference to costs associated
fees calculated with reference relevant governmental with investment and
to the BTSs that we deploy in institution, while the local operational costs, the return
our network, except for BTSs government determines the of investment and a profit.
deployed in our backbone, with placement and locations at Monopolistic practices in the
effect from December 15, 2010. which telecommunications ownership and management of
As a result, our right-of-use towers may be constructed. In telecommunications towers is
fees are now calculated based addition, telecommunications prohibited.
Ririek Adriansyah
Director of Wholesale & International Service
FACING BUSINESS COMPETITION Competition Law

The Government
Telkomsel remained the largest national
licensed provider of cellular services in
Indonesia, with approximately 131.5 million 42.4%
celluler market share
currently promotes
cellular subscribers.
liberalization,
competition and
We believe that Telkomsel competes transparency in the
effectively in the Indonesian cellular market
on the basis of price, coverage, service telecommunications
quality and value added services.
sector. It does not
prevent providers
Telkomsel is the largest consumer customer
base IDD service. from attaining and
capitalizing upon a
dominant market
position.
COMPETITION
Measures following the Telecommunications Law’s adoption in 2001 moved the Indonesian telecommunications
sector from a duopoly between Indosat and us to one with multiple competing providers. See “Legal Basis and
Regulation – Introduction of Competition in the Indonesian Telecommunications Industry”.
Competition Law
The Government currently promotes liberalization, competition and transparency in the telecommunications
sector. It does not prevent providers from attaining and capitalizing upon a dominant market position. However,
the Government does prohibit operators from abusing a dominant position. In March 2004, the MoC issued
Decree No.33/2004, which prescribes measures to prohibit such abuse by dominant network and service
providers. A provider is considered dominant based on factors such as scope of business, service coverage
Additional
area and control of a particular merger or acquisition is completed Regulation – Introduction of

market. Specifically, Decree if the transaction exceeds certain Competition in the Indonesian
No.33/2004 prohibits dumping, asset or sales value thresholds. Telecommunications Industry”.
predatory pricing, cross-subsidies,
mandatory use of a provider’s A. Fixed Line, Fixed Wireless Indosat remains our largest
services (to the exclusion of and DLD competitor with respect to
competitors) and hampering Our exclusive right to fixed line and DLD services and
mandatory interconnection provide domestic fixed line we also compete against other
(including discrimination against telecommunications services fixed line service providers
specific providers). in Indonesia ended following such as PT Bakrie Telecom
the Telecommunications Law’s Tbk. (formerly Ratelindo) and
Competition in the implementation in 2000. PT Batam Bintan Telecom.
telecommunications sector, The MoC issued licenses to However, traditional fixed line
like all Indonesian business Indosat for domestic fixed line services have faced and will
sectors, is also governed more services in August 2002 and continue to increasingly face
generally by Law No.5/1999 for DLD telephone services competition from cellular
dated March 5, 1999 regarding in May 2004. We entered services, particularly as cellular
Prohibition of Monopolistic into an interconnection tariffs decrease, and from other
Practice and Unfair Business agreement with Indosat dated alternate services such as fixed
Competition (“Competition September 23, 2005 to allow wireless, SMS, VoIP and e-mail
Law”). The Competition Law interconnection between services.
bans agreements and activities our local fixed line services
tending toward unfair business in Jakarta, Surabaya, Batam, Telkom Flexi, our fixed wireless
competition, as well as the abuse Medan, Balikpapan, Denpasar network is the largest in
of a dominant market position. and certain other areas. Indonesia with coverage of
Pursuant to the Competition By 2006, Indosat was able 370 cities offering limited
Law, the Commission for to provide nationwide DLD mobility and charging
the Supervision of Business services through its CDMA- customers based on PSTN
Competition (“KPPU”) has been based fixed wireless network, tariff that is principally lower
established as Indonesia’s antitrust its fixed line network and these than GSM. For comparison,
regulator with the authority to interconnection arrangements Indosat in 2004 launched its
enforce the provisions of the with us. CDMA-based fixed wireless
Competition Law. phone service under the
In an attempt to liberalize brand name “StarOne” in
The Competition Law is DLD services, the Government Jakarta and Surabaya. Bakrie
implemented by various required each DLD provider Telecom offers fixed wireless
regulations, including Government to implement a three-digit services in more than 30 cities
Regulation No.57/2010 dated access code to be dialed by and Mobile-8 was granted
July 20, 2010 regarding Mergers customers making DLD calls. a nationwide fixed wireless
and Acquisitions Potentially These regulations were first access license in 2009. In
Causing Monopolistic Practices implemented in Balikpapan general, the technologies
or Unfair Business Practices. in 2008, with Balikpapan employed by CDMA and fixed
Government Regulation residents given the option wireless access operators
No.57/2010 permits voluntary to make a normal DLD call are less capital-intensive,
consultation with the KPPU or to select a three-digit previously allowing these
prior to a merger or acquisition, code assigned to Indosat operators to offer more
resulting in the KPPU issuing a or to us. Under current competitive prices than GSM
non-binding opinion. Government regulations, this system is operators. Furthermore,
Regulation No.57/2010 also to be applied nationally licensing fees for radio stations
requires that a mandatory report beginning September 27, of fixed wireless mobile phone
be made to the KPPU after a 2011. See “Legal Basis and connections is lower than
cellular.
B. Cellular Indonesia and in 2012 were communications through the

We operate our cellular service each awarded an additional internet using computers or
business through our majority- 10 MHz of spectrum on the 3G smartphones.
owned subsidiary, Telkomsel. license frequency bandwidth
As of December 31, 2013, (2.1 GHz). This additional VoIP operators compete
Indonesia’s cellular market spectrum increased their primarily on the basis of
is dominated by Telkomsel, respective total allocated price and service quality.
Indosat and XL Axiata, which frequency spectrum to VoIP operators, including
collectively account for 80.4% 20 MHz and 25 MHz each. us, offer budget calls and
of the full-mobility cellular In accordance with the other products aimed at
market. Other providers announcement of MoCI No.19/ price sensitive users such
include Hutchison, Natrindo, PIH/KOMINFO/2/2013 dated as prepaid calling cards. We
Smart Telecom and Bakrie February 25, 2013, Telkomsel currently offer our primary
Telecom. has been selected as one of VoIP service “Telkom Global-
the companies to be granted 01017” and the lower-cost
There were approximately an additional 3G license with alternative “Telkom Save”.
310 million full-mobility cellular radio frequency in the 2.1 GHz Telkom Save offers discounted
subscribers in Indonesia as bandwidth. rates for certain countries to
of December 31, 2013, a 12.3% which there is heavy traffic
increase from approximately C. IDD from Indonesia while offering
276.0 million as of We compete in traditional regular VoIP tariff rates for
December 31, 2012. IDD services (non-VoIP) in other countries. In addition to
Indonesia primarily with other VoIP operators, we also
We believe that Telkomsel Indosat, as well as Bakrie compete with internet-based
competes effectively in the Telecom. IDD also faces voice services likes Skype and
Indonesian cellular market on competition with VoIP and Google Talk.
the basis of price, coverage, other internet-based voice
service quality and value added services likes Skype and E. Satellite
services. As of December 31, Google Talk. The Asia-Pacific region and
2013, Telkomsel remained especially Southeast Asia
the largest national licensed D. VoIP continues to need satellites for
provider of cellular services in We formally launched our both telecommunications and
Indonesia, with approximately VoIP services in September broadcasting infrastructure.
131.5 million cellular subscribers 2002. VoIP uses data This need is driven by the high
and a market share of 42.4% communications to transfer demand from services such as
of the full-mobility cellular voice traffic over the internet, cellular backhaul, broadband
market. The second and the which usually provides backhaul, enterprise network,
third largest providers were substantial cost savings to OUTV (Occasional Usage
Indosat and XL Axiata, which subscribers. A number of TV), military and goverment
have a market share of 19.2% other companies, including network, DTH television, flight
and 18.7% respectively, based XL Axiata, Indosat, Atlasat communication, and disaster
on the estimated number of Solusindo Pte, Ltd., recovery.
subscribers as of December 31, PT Gaharu Sejahtera, PT Satria
2013. In addition to the Widya Prima, PT Primedia At the same time, the supply of
nationwide GSM operators, Armoekadata Internet and available satellite transponders
a number of smaller regional PT Jasnita Telekomindo also in Southeast Asia is limited.
GSM, analog and CDMA fixed provide licensed VoIP services Almost all of the orbital slot
wireless providers operate in in Indonesia. Other unlicensed positions covering Southeast
Indonesia. operators also provide VoIP Asia are occupied. Of the
services that may be accessed satellites currently under
Hutchison and Natrindo also through websites or through construction one is planned to
provide cellular services in software that allows voice occupy the 1180E orbital slot,
Additional
but it is estimated to enter the coverage of the Telkom-1 The current trend in the
service only in 2016. and Telkom-2 satellites satellite business is the
include AsiaSat-2, AsiaSat-4, development of broadband
Generally, large global satellite AsiaSat-3S, Apstar-2R, satellite. As the bandwidths
operators can use economies Apstar-5, Apstar-6, ThaiCom-3, in the C-Band and Ku-Band
of scales to offer more Measat-2, Measat-3, Measat-3a, frequencies are fully utilized,
competitive prices without PanAmSat-4 and PanAmSat-7. utilization of the Ka-Band
affecting their financial Our direct competitors in Asia frequencies will become an
performance. This may result in are MeasatSdn. Bhd, which option. The technology for
a market premium subsidy in operates the Measat satellites, Ka-Band frequencies has been
very competitive markets. APT Satellite which operates progressing rapidly in the last
the Apstar satellites, and Shin decade. Broadband satellite
There are 18 satellite operators Satellite PCL, which operates utilize Ka-Band frequencies
with satellites covering the ThaiCom satellites. with a re-use configuration,
Southeast Asia: resulting in capacities of up
1. SES Global (Luxembourg) The satellite industry in to 100 Gbps. Currently, we
2. Eutelsat Asia (France) Indonesia is one of the most are engaged in design and
3. APT Satellite (Hong Kong) competitive in Southeast Asia. demand studies for broadband
4. AsiaSat (Hong Kong) This is evident from the shift satellites.
5. JSAT (Japan) in market structure since 2003
6. MEASAT (Malaysia) from monopoly to oligopoly. F. BTS
7. MCI – Media Citra Indostar One of the reasons for this As of December 31, 2013,
(Indonesia) shift in market structure is that we operated 75.579 BTS
8. Indosat (Indonesia) the domestic satellite industry located throughout Indonesia.
9. VinaSat (Vietnam) is not strictly regulated by Through our subsidiary,
10. SingTel/Optus (Singapore) the Government of Indonesia. Mitratel, we lease out space
11. Telkom (Indonesia) Although Ministerial Regulation to other operators to place
12. ChinaSat (China) No.37/P/M.KOMINFO/12/2006 their telecommunications
13. Mabuhay (Philippines) dated December 6, 2006 equipment on these towers,
14. Thaicom (Thailand) issued by the MoCI was for which we receive a fee. Our
15. ABS (Hong Kong) intended as an entry barrier for principal competitors in this
16. Lippo Star (Indonesia) foreign satellite operators, the business are XL Axiata, Indosat,
17. Intelsat (US) currently applied “open sky” Bakrie Telecom and PT Tower
18. Telesat (Canada) policy has in fact increased Bersama Infrastructure Tbk.
competition amongst domestic
Our satellite operations and foreign satellite operators. G. Others
primarily consist of leasing Another factor in the shift in Deregulation in the Indonesian
satellite transponders market structure is the limited telecommunications sector
capacity to broadcasters and capacity of domestic satellite has encouraged competition in
operators of VSAT, cellular operators, which are thus the multimedia, internet, and
and IDD services and ISPs, unable to benefit from the fast data communications services
as well as providing earth growing market demands in businesses. The diversification
station satellite up linking Indonesia. of businesses has gained
and down linking services to momentum with the result that
domestic and international In view of market opportunities competition is now intense,
users. We face competition and limited supply, we plan to particularly in terms of price,
from foreign and domestic expand our satellite business range of services offered,
service providers and compete with the construction of quality and network coverage,
most closely in Indonesia Telkom-3S satellite through a as well as customer service
with Indosat and PSN. Other partnership on acquired orbital quality.
private satellites serving the slot. The Telkom-3S satellite is
broadcasting market within currently under development.
LICENSING Long Distance and Basic licences from the Indonesian

Telephony of Investment Coordinating
PT Telekomunikasi Indonesia Board that permit Telkomsel to
To provide national
Tbk; develop cellular services with
telecommunications services,
- MoCI Decree No.383/KEP/M. national coverage, including
we have a number of product
KOMINFO/10/2010 dated the expantion of its network
and service licenses that are
October 28, 2010 on the capacity. In addition, Telkomsel
consistent with the applicable laws,
License of Operating Fixed holds permits and licenses
regulations or decrees.
Network of International from and registrations with
Call and Basic Telephony certain regional governments
Following the issuance of
Services of and/or governmental agencies,
MoCI Regulation No.01/PER/M.
PT Telekomunikasi Indonesia primarily in connection with its
KOMINFO/01/2010 (“MoCI Decree
Tbk; and operations in such regions, the
No.01/2010”) dated January 25,
- MoCI Decree No.398/KEP/M. properties it owns and/or the
2010 concerning the Provision
KOMINFO/11/2010 dated construction and use of its BTS.
of Telecommunication Network,
November 12, 2010 on the
we were required to adjust our
telecommunications license to
License of Operating Closed C. International Calls
Fixed Network of We commenced our
provide telecommunications
PT Telekomunikasi Indonesia international call service in
services. We have secured new
Tbk. 2004. Our license for operating
licenses that have been adjusted as
a fixed network to provide
required of which are as follows:
Following the issuance of international call services was
MoCI Decrees No.381, 382 and adjusted in 2010 to meet the
A. Fixed Network and Basic
383, our previous licenses for requirements of MoCI Decree
Telephony Services
operating a fixed network No.01/2010 with the issuance
Based on the report submitted
and basic telephony services of MoCI Decree No.383/2010.
by us concerning the operation
previously owned by us based The license does not have a
of fixed network and as part
on MoC Decree No.KP.162 set expiry date, but it will be
of the adjustment to MoCI
of 2004 dated May 13, 2004 evaluated in 2015.
Decree No.01/2010, we had
ceased to be in effect. The
our licenses adjusted in 2010
licenses do not have a set We have a license to operate a
for the operation of local fixed
expiry date, but are evaluated closed fixed network based on
network, direct long distance,
every five years. MoCI Decree No.398/KEP/M.
international call and closed
KOMINFO/11/2010, which
fixed network, explained as
follows:
B. Cellular amends the previous license,
Telkomsel holds licenses to to meet the provisions in MoCI
- MoCI Decree No.381/KEP/M.
operate a nationwide mobile Decree No.01/2010. The license
KOMINFO/10/2010 dated
cellular telephone network allows us to lease the installed
October 28, 2010 on the
using 7.5 MHz of radio closed fixed network, to among
License of Operating Local
frequency bandwidth in the others, telecommunication
Fixed Network and Basic
900 MHz band, 22.5 MHz of network and service operators,
Telephony Services of
radio frequency bandwidth in including providing an
PT Telekomunikasi Indonesia
the 1800 MHz band, and 15 MHz international telecommunication
Tbk;
of radio frequency bandwidth transmission facility through a
- MoCI Decree No.382/
in the 2100 MHz band. The SCCS directly to Indonesia for
KEP/M.KOMINFO/10/2010
licenses do not have a set expiry overseas telecommunication
dated October 28, 2010 on
date, but will be evaluated every operators.
the License of Operating
five years. Telkomsel also hold
Fixed Network of Domestic
Additional
According to MoCI
Decree No.16/PER/M.
KOMINFO/9/2005 dated
October 6, 2005 concerning
Provision of International
Telecommunications
Transmission Facilities
through SCCS, overseas
telecommunications
operators wishing to
provide an international
telecommunications
transmission facilities through
the SCCS directly to Indonesia
are required to set up a
partnership with a fixed network
of international call services or
closed fixed network provider.
In line with MoCI Decree
No.16/2005, the international
telecommunication transmission
facilities provided through SCCS
are served by us on the basis of
landing rights attached to our
license to operate fixed network
of international call services.
We have also secured landing
rights based on the landing
right Letter No.006-OS/DJPT.6/
HLS/3/2010 dated March 2,
2010 from MoCI.
On March 2, 2010, the MoCI

issued Decree No.75/KEP/M.
KOMINFO/03/2010 granting D. VoIP Telkomsel is also licensed to
our subsidiary, Telin, a license We are licensed to provide provide public VoIP services
to operate a closed fixed internet telephony services for based on DGPT Decree No.226/
line network which enables public needs as stated in DGPT DIRJEN/2009 regarding the
Telin to provide international Decree No.384/KEP/DJPT/M. provision of ITKP services.
infrastructure services. KOMINFO/11/2010 dated This license does not have a
Separately, Telin secured landing November 29, 2010 on Voice set expiry date, but it will be
rights in Indonesia from the over Internet Protocol ("VoIP") evaluated every five years by
DGPT to provide international services. This license does not the Government.
telecommunications have a set expiry date, but it will
transmission facilities through be evaluated every five years.
SCCS.
E. ISP in twelve zones, comprising 2.3 GHz radio frequency

We are licensed as an ISP under eight zones on 3.3 GHz (North are now permitted to freely
DGPI Decree No.83/KEP/DJPPI/ Sumatra, South Sumatra, choose their technology in
KOMINFO/4/2011 dated April 7, Central Sumatra, West providing BWA on the 2.3 GHz
2011. This license does not have Kalimantan, East Kalimantan, radio frequency, subject to a
a set expiry date, but it will be West Java, JABODETABEK and requirement that they pay an
evaluated every five years. Banten) and five zones on annual usage rights fee for the
2.3 GHz (Central Java, East third through the tenth year of
Telkomsel is also licensed to Java, Papua, Maluku, and the the license period in which a
provide multimedia internet northern part of Sulawesi). technology divergent from that
access services with nation- specified in MoCI Regulation
wide coverage under DGPT In August 2009, the MoCI issued No.22/2009 is used. On January
Decree No.213/DIRJEN/2010. Ministerial Decree No.237/ 9, 2012, MoCI announced that
This license does not have KEP/M.KOMINFO/7/2009 it plans to make available for
a set expiry date, but it will regarding the Appointment bidding additional 2.3 GHz radio
be evaluated annually, with a of the Winning Bidders for frequency in the 2300-2360
comprehensive evaluation every Packet Switched-Based MHz range for BWA services
five years. Local Fixed Access Network utilizing neutral technology.
Operators Using the 2.3 GHz
F. Internet Interconnection Radio Frequency for Wireless MoCI Regulation No.19/2011
Service Broadband Services. Because also stipulates domestic
We hold a license to provide of inadequate implementation component obligations for
internet interconnection by the winning bidders, the telecommunications devices
services by referring to MoCI later issued Regulation and equipment used in
DGPI Decree 331/KEP/M. No.19/PER/M.KOMINFO/09/2011 providing BWA on the 2.3 GHz
KOMINFO/09/2013 dated dated September 14, 2011 radio frequency. Initial domestic
on September 24, 2013 (“MoCI Regulation No.19/2011”), component obligations are
regarding license for Internet which released operators on 30% for subscriber stations
Interconnection Service the 2.3GHz radio frequency and 40% for base stations, to
(Network Access Point) for from the obligation to use the be increased to 50% within five
PT Telekomunikasi Indonesia particular technology specified years.
Tbk. This license does not have in the bid terms for the 2.3 GHz
a set expiry date, but it will be radio frequency, which were set As a result of the switch to
evaluated every five years. out in MoCI Regulation No.22/ neutral technology under
PER/M.KOMINF0/04/2009 MoCI Regulation No.19/2011,
G. BWA April 24, 2009 (“MoCI we lost vendor support for
In July 2009, we won a tender Regulation No.22/2009”). our preferred technology,
for a BWA license and the Pursuant to MoCI Regulation which is based on fixed BWA
right to provide BWA services No.19/2011, operators on the technology. Vendors instead
Additional
preferred to support the mobile a set expiry date but will be activities, with the launch of
BWA technology selected thoroughly evaluated every five Telkomsel Tunai prepaid card.
by other operators. Mobile years.
BWA technology competes J. Remittance Service
with Telkomsel. We therefore I. Payment Method Using Based on a license from Bank
returned 4 of the 5 zones, which e-Money Indonesia No.11/23/Bd/8,
we had received. We retained Following the implementation dated August 5, 2009, we may
our BWA license for Maluku of Bank Indonesia’s Regulation operate as a money transfer
zone so we would continue No.11/11/PBI/2009 and Circular services provider.
to qualify as a BWA operator Letter of Bank Indonesia
on 2.3 GHz and have the right No.11/10/DASP each dated on K. IPTV
to access the BWA networks May 13, 2009 regarding how On April 27, 2011, we and
maintained by other operators. to use card-based payment TelkomVision together
instruments (“APMK”) and obtained a license to operate
Becoming a broadband Bank Indonesia’s Regulation IPTV services through MoCI
wireless access operator is in No.11/12/PBI/2009 and Circular Decree No.MCIT.160/KEP/M.
line with the transformation Letter of Bank Indonesia KOMINFO/04/2011 regarding
of our business to TIMES, No.11/11/DASP each dated the Telkom and TelkomVision
which requires us to have May 13, 2009 on e-money, IPTV Service Consortium
infrastructure that is Bank Indonesia has redefined Agreement. We now provide
capable of responding to an the meaning of “principal” IPTV services in five locations:
increasingly complex market and “acquirer” in operating Greater Jakarta, Bandung,
and the demand for ever APMK and e-money business. Semarang, Surabaya and Bali,
more convergent products In light of these regulations, under the brand “UseeTV”.
and services, whether in Bank Indonesia confirmed our
the consumer, enterprise or status as an issuer of e-money L. Construction Services
wholesale segments. based on letter of Directorate Business License (“IUJK”)
of Accounting and Payment On June 6, 2012, the City
H. Data Communication System of Bank Indonesia Government of Bandung issued
System (“SISKOMDAT”) No.11/13/DASP dated May 25, a construction services business
We provide SISKOMDAT 2009. We operate our e-money license to us through IUJK No.
services under DGPI business under the brand 1-3273-858971-2-001772 for
Decree No. 169/KEP/DJPPI/ names “T-cash” and “Flexi cash”. Telkom. The IUJK is valid for
KOMINFO/6/2011 dated June the execution of construction
6, 2011 regarding License for With the issuance of Bank services throughout the domain
Data Communications Systems Indonesia Circular Letter No. of the Republic of Indonesia,
Services Operation for 9/9/DASP dated January comprising architecture, civil,
PT Telekomunikasi Indonesia 19, 2007, Telkomsel is also mechanical and electrical works.
Tbk. This license does not have permitted to conduct APMK The IUJK is valid until June 5,
2015.
TRADEMARK, COPYRIGHTS, INDUSTRIAL DESIGNS AND PATENTS

We constantly seek to develop product and service innovations in line with a dynamic business portfolio.
To provide both protection for and recognition of the creativity involved, we have registered a number of
intellectual property rights, including trademarks, copyrights, industrial design and patents, with the Directorate
General of Intellectual Property Rights at the Ministry of Law and Human Rights of the Republic of Indonesia.
The intellectual property rights we have registered include: (i) trademarks for our products and services,
corporate logo and name; (ii) copyrights on our corporate name and logo, product and service logos, computer
programs, research and songs; and (iii) simple and ordinary patents on technological inventions in the form of
telecommunications products, systems and methods.
Following is the list of brands that have been registered by us in 2013

No Title Application No. Application Date Registration Date
1 Speedytrek Xpose Ur Music J002009011733 April 8, 2009 April 19, 2013
2 Speedy Grovia J002010035301 October 1, 2010 December 9, 2013
3 DELIMA J002011004453 May 11, 2011 January 7, 2013
4 TELEPON RUMAH J002011026179 July 1, 2011 August 19, 2013
5 Flexi-Lebih Irit kan J002011026180 July 1, 2011 August 19, 2013
Following is the list of brands applied for registration in 2013.

No. Title Application No. Application Date
1 U See Zone J002013014812 April 2, 2013
2 UTV J002013004813 April 2, 2013
3 U Zone J002013004814 April 2, 2013
4 U J002013004815 April 2, 2013
5 U meet me J002013022833 May 16, 2013
6 Indi Home J002013057688 December 3, 2013

Additional
The following list the copyrights that have been registered by us in 2012 and 2013:
Innovation
No. Innovation Title Application No. Application Date Registration Date
Number
1 “Transformer” Computer Program C00201203811 August 8, 2012 July 1, 2013 63830
2 “Global Billing Application” Computer Program C00201203812 August 8, 2012 July 1, 2013 63831
3 “Internet Bijak” Logo C00201203814 August 8, 2012 July 17, 2013 64136
4 “Telkom Cloud-explore the possibilities” Logo C00201203815 August 8, 2012 July 17, 2013 64137
5 U See TV Logo C00201203815 August 8, 2012 October 29, 2013 65176
6 SIP Client C00201104855 December 20, 2011 October 12, 2012 60930
7 Location Based Social Networking C00201104856 December 20, 2011 October 12, 2012 60931
8 Supply Chain Management Application C00201200612 February 8, 2012 December 10, 2012 61589
9 RBT Advertising C00201200613 February 8, 2012 December 10, 2012 61590
10 Web-based Remote Control Application on C00201200614 February 8, 2012 December 10, 2012 61591
Speedy Network
11 Flexi Belajar C00201200615 February 8, 2012 December 10, 2012 61592
12 Customized Personal View C00201200616 February 8, 2012 December 10, 2012 61593
13 Telkomsel Market C00201200617 February 8, 2012 December 10, 2012 61594
We applied for the following copyrights in 2012 and 2013:

No. Innovation Title Type of Intellectual Property Rights Application No. Application Date Registration Date
1 Telkom Telemetering Smart Computer Program C00201205695 December 11, 2012 -

Home
2 Telkom Game Center Computer Program C00201300509 February 7, 2013 -

Application
3 ART Promo Application Computer Program C00201300510 February 7, 2013 -
4 Telkom Store Application Computer Program C00201300511 February 7, 2013 -
5 Qonnect Application Computer Program C00201300512 February 7, 2013 -
6 Telkom SNS Hub Client Computer Program C00201300513 February 7, 2013 -
7 U See Zone Logo C00201301288 April 2, 2013 -
8 U Zone Logo C00201301289 April 2, 2013 -
9 U Logo C00201301290 April 2, 2013 -
10 UTV Logo Coo201301291 April 2, 2013 -
11 Firmware Telkom Gateway Computer Program C00201301292 April 2, 2013 -
12 Indi Home Logo C00201305330 December 3, 2013
No registration of patent is filed and registered in 2013

DEFINITIONS
3G instruments, a payment instrument BSS

The generic term for in the form of credit cards, Base Station Subsystem, the
third generation mobile Automated Teller Machine (“ATM”) section of a cellular telephone
telecommunications technology. and/or debit cards. network responsible for handling
3G offers high speed connections traffic and signaling between a
to cellular phones and other mobile ARPU mobile phone and the network
devices, enabling video conference Average Revenue per User, switching subsystem. A BSS is
and other applications requiring a measure used primarily composed of two parts: the BTS
broadband connectivity to the by telecommunications and and the BSC.
internet. networking companies which
states how much money we make BTS
3.5G from the average user. It is defined Base Transceiver Station,
A grouping of disparate mobile as the total revenue from specified equipment that transmits and
telephony and data technologies services divided by the number of receives radio telephony signals to
designed to provide better consumers for those services. and from other telecommunication
performance than 3G systems, systems.
as an interim step towards Backbone
deployment of full 4G capability. The main telecommunications BWA
network consisting of transmission Broadband Wireless Access, a
Adjusted EBITDA and switching facilities connecting technology that provides high
Adjusted EBITDA is defined as several network access nodes. The speed wireless internet access or
earnings before interest, tax, transmission links between nodes computer networking access over a
depreciation and amortization. and switching facilities include wide area.
Adjusted EBITDA and other related microwave, submarine cable,
ratios in this Annual Report serve satellite, optical fiber and other CDMA
as additional indicators on our transmission technology. Code Division Multiple Access, a
performance and liquidity, which is transmission technology where
a non GAAP financial measure. Bandwidth each transmission is sent over
The capacity of a communication multiple frequencies and a unique
ADS link. code is assigned to each data
American Depositary Share or voice transmission, allowing
(also known as an American Bapepam-LK multiple users to share the same
Depositary Receipt, or an “ADR”), a Badan Pengawas Pasar Modal frequency spectrum.
certificate traded on a US securities dan Lembaga Keuangan, or the
market (such as New York Stock Indonesian Capital Market and CPE
Exchange) representing a number Financial Institution Surpervisory Customer Premises Equipment,
of foreign shares. Each of our ADS Agency, the predecessor to the any handset, receiver, set-top box
represents 200 of our Series B OJK. or other equipment used by the
shares. consumer of wireless, fixed line or
Broadband broadband services, which is the
ADSL A signaling method that includes or property of the network operator
Asymmetric Digital Subscriber Line, handles a relatively wide range (or and located on the customer
a type of digital subscriber line band) of frequencies. premises.
technology, a data communications
technology that enables faster data BSC DCS
transmission over copper telephone Base Station Controller, an Digital Communication System, a
lines than a conventional voice equipment responsible for radio mobile cellular system using GSM
band modem can provide. resource allocation to mobile technology operating in the 1800
station, frequency administration MHz frequency band.
APMK and handover between BTSs
Alat Pembayaran Menggunakan controlled by the BSC. Defined Benefit Pension Plan
Kartu or card-based payment A type of pension plan in which
Additional
an employer promises a specified copper feeder distribution and which operates over two separate
monthly benefit on retirement subscriber lines. sets of wires, usually twisted pair
that is predetermined by a cable. E1 link data rate is 2,048
formula based on the employee’s DTH Mbps (full duplex), which is divided
earnings history, tenure of service Direct-to-Home satellite into 32 timeslots.
and age, rather than depending broadcasting, the distribution
on investment returns. It is of television signals from high- Earth Station
considered ‘defined’ in the sense powered geostationary satellites The antenna and associated
that the formula for computing the to small dish antennas and satellite equipment used to receive or
employer’s contribution is known in receivers in homes across the transmit telecommunication signals
advance. country. via satellite.
Defined Contribution Pension Plan Dual Band

A type of retirement plan in which The capability of a mobile cellular EDGE
the amount of the employer’s network and mobile cellular Enhanced Data rates for GSM
annual contribution is specified. handsets to operate across two Evolution, a digital mobile phone
Individual accounts are set up frequency bands, for example GSM technology that allows improved
for participants and benefits are 900 and GSM 1800. data transmission rates as a
based on the amounts credited to backward-compatible extension of
these accounts (through employer e-Business GSM.
contributions and, if applicable, Electronic Business solutions,
employee contributions) plus any including electronic payment Edutainment
investment earnings on the money services, internet data centers and Education and Entertainment.
in the account. Only employer content and application solutions.
contributions to the account are Refer to “New Economy Business EVDO
guaranteed, not the future benefits. (“NEB”) and Strategic Business Evolution Data Optimize, a
In defined contribution plans, future Opportunities Portfolio” under standard high speed 3G wireless
benefits fluctuate on the basis of Business Overview. broadband for CDMA.
investment earnings.
e-Commerce Fixed Line
Dial-Up Electronic Commerce, the buying Fixed wireline and fixed wireless.
Access to the internet using fixed and selling of products or services
telephone lines or mobile phone. over electronic systems such as Fixed Wireless
the internet and other computer The local wireless transmission link
DLD networks. using a cellular, microwave, or radio
Domestic Long Distance, a long technology to connect customers
distance call service designed for e-Money at a fixed location to the local
customers who live in different Electronic Money, money or telephone exchange.
areas but still within one country. script that is only exchanged
These areas normally have different electronically. Fixed Wireline
area codes. A fixed wire or cable path linking
e-Payment a subscriber at a fixed location to
Down link Also known as electronic funds a local exchange, usually with an
Radio signal frequency emitted by transfer, the electronic exchange individual phone number.
the satellite to earth station. or transfer of money from one
account to another, either within FTTx
DSL a single financial institution or Fiber to the “x”, a generic term
Digital Subscriber Line, across multiple institutions, through for any broadband network
a technology that allows computer-based systems. architecture that uses optical fiber
combinations of services including to replace all or part of the usual
voice, data and one way full motion E1 Link metal local loop used for last mile
video to be delivered over existing The backbone transmission unit telecommunication. The generic
term originated as a generalization network and only utilizes the Intelligent Network
of several configurations of fiber network when there is data to be A service-independent
deployment such as fiber to the sent. telecommunications network where
home, fiber to the node or fiber to the logic functions are taken out of
the building. GSM the switch and placed in computer
Global System for Mobile nodes distributed throughout the
Gateway Telecommunication, a European network. This provides the means
A peripheral that bridges a packet standard for digital cellular to develop and control services
based network (IP) and a circuit telephone. more efficiently allowing new or
based network (PSTN). advanced telephony services to be
Homepass introduced quickly.
Gb A connection with access to fixed
Gigabyte, a unit of information line voice, IPTV and broadband Interconnection
used, for example, to quantify services. The physical linking of a carrier’s
computer memory or storage network with equipment or
capacity. HSPA+ facilities not belonging to that
Evolved High Speed Packet Access network.
Gbps is defined in the Third Generation
Gigabyte per second, the average Partnership Project Release 7. It IP
number of bits, characters, or introduces a simpler IP-centric Internet Protocol, the method or
blocks per unit time passing architecture for the mobile network protocol by which data is sent from
between equipment in a data bypassing most of the legacy one computer to another on the
transmission system. This is equipment. HSPA+ boosts peak internet.
typically measured in multiples of data rates to 42 Mbit/s on the
the unit bit per second or byte per downlink and 22 Mbit/s on the IP Core
second. uplink. A block of logic data that is used
in making a field programmable
GHz IDD gate array or application-specific
Gigahertz. The hertz (symbol Hz), International Direct Dialing, a integrated circuit for a product.
the international standard unit of service that allows a subscriber to
frequency defined as the number make an international call without IP DSLAM
of cycles per second of a periodic the assistance or intervention of Internet Protocol-Digital Subscriber
phenomenon. an operator from any telephone Line Access Multiplexer, a network
terminal. device located near the customer’s
GMS location that allows telephone lines
General Meeting of Shareholders, IME to make faster connections to the
which may be an Annual General Information, Media and internet by connecting multiple
Meeting of Shareholders (“AGMS”) Edutainment. customer Digital Subscriber Lines
or an Extraordinary General (DSLs) to a high-speed internet
Meeting of Shareholders (“EGMS”). IMT-2000 backbone line using multiplexing
International Mobile techniques.
GPON Telecommunications-2000, a body
Gigabyte-Passive Optical Network, of specifications provided by the IP VPN
the most widely deployed type of International Telecommunication A data communication service
passive optical network system Union. Application services include using IP Multi Protocol Label
that bring optical fiber cabling and wide area wireless voice telephone, Switching (“MPLS”) and based on
signals all or most of the way to mobile internet access, video calls any to any connection. This service
end users. and mobile TV, all in a mobile is connected to the data security
environment. systems, L2TP and IPSec. The
speed depends on the customer’s
GPRS Installed Lines needs and ranges from 64 Kbps to
General Packet Radio Service, a Complete lines fully built-out to the 2 Mbps.
data packet switching technology distribution point and ready to be
that allows information to be sent connected to subscribers.
and received across a mobile
Additional
IPTV Mbps NGN

Internet Protocol Television, a Megabyte per second, a measure of Next Generation Network, a general
system through which television speed for digital signal transmission term that refers to a packet-based
services are delivered using the expressed in millions of bits per network able to provide services,
Internet Protocol suite over a second. including telecommunication
packet-switched network such services, and able to make use
as the internet, instead of being Metro Ethernet of multiple broadband, quality
delivered through traditional Bridge or relationship between of service enabled transport
terrestrial, satellite signal, and cable locations that are apart technologies and in which service-
television formats. geographically, this network related functions are independent
connects LAN customers at several from underlying transport related
ISDN different locations. technologies. A NGN is intended
Integrated Services Digital to be able to, with one network,
Network, a network that provides MHz transport various services (voice,
end-to-end digital connectivity and Megahertz, a unit of measure of data, and various media such as
allows simultaneous transmission of frequency equal to one million video) by encapsulating these into
voice, data and video and provides cycles per second. packets, similar to how such packet
high speed internet connectivity. are transmitted on the internet.
Mobile Broadband NGNs are commonly built around
ISP The marketing term for wireless the Internet Protocol.
Internet Services Provider, an internet access through a portable
organization that provides access modem, mobile phone, USB Node B
to the internet. Wireless Modem or other mobile A BTS for a 3G W-CDMA/UMTS
devices. network.
Kbps
Kilobyte per second, a measure of MoCI OBCE
speed for digital signal transmission The Ministry of Communication Operational, Business and
expressed in thousands of bits per and Information, to which Customer support system and
second. regulatory responsibility over Enterprise relations management,
telecommunications was which is part of our strategic
Lambda transferred from the Ministry initiatives.
Lambda indicates the wavelength of Communication (“MoC”) in
of any wave, especially in physics, February 2005. OJK
electronics engineering and Otoritas Jasa Keuangan, or the
mathematics. MSAN Indonesian Financial Services
Multi Service Access Networks, Authority, the successor of
Leased Line represent the third generation of Bapepam-LK, is an independent
A dedicated telecommunications optical access network technology institution with authority to
transmissions line linking one fixed and are single platforms capable regulate and supervise financial
point to another, rented from an of supporting traditional, widely services activities in the banking
operator for exclusive uses. deployed, access technologies and sector, capital market sector as
services as well as emerging ones, well as non-bank financial industry
Local Exchange Capacity while simultaneously providing sector.
The aggregate number of lines at a gateway to a NGN core. MSAN
a local exchange connected and will enable us to provide triple OLO
available for connection to outside play services that distribute high Other Licensed Operators, i.e.
plant. speed internet access, voice operators other than our Company.
packet services and IPTV services
LTE simultaneously through the same Optical Fiber
Long Term Evolution technology, infrastructure. Cables using optical fiber
a standard for high-speed wireless and laser technology through
data communication for mobile Network Access Point which modulating light beams
phones and data terminals. A public network exchange facility representing data are transmitted
where ISPs connected with one through thin filaments of glass.
another in peering arrangements.
Outside Plant PSTN into a fixed wireless telephone that

The equipment and facilities used Public Switched Telephone uniquely identifies a CDMA network
to connect subscriber premises to Network, a telephone network subscription and that contains
the local exchange. operated and maintained by us and subscriber-related data such as
the KSO Units for us and on our phone numbers, service details and
Pay TV behalf. memory for storing messages.
Pay Television, premium television,
or premium channels, subscription- Pulse Satellite Transponder
based television services, usually The unit in the calculation of Radio relay equipment embedded
provided by both analog and telephone charge. in a satellite that receives signals
digital cable and satellite, but also from earth and amplifies and
increasingly via digital terrestrial Radio Frequency Spectrum transmits the signal back to the
and internet television. The part of the electromagnetic earth.
spectrum corresponding to
PDN radio frequencies, i.e. frequencies SCCS
Packet Data Network, a digital lower than around 300 GHz (or, Submarine Communications Cable
communications network which equivalently, wavelengths longer System, a cable laid on the sea bed
breaks a group data to be than about 1 mm). between land-based stations to
transmitted into segments called carry telecommunication signals
packets, which are then routed RIO across stretches of ocean.
independently. Reference Interconnection Offer,
a regulatory term covering all SDP
PKLN facilities, including interconnection Service Delivery Platform, a set
Tim Pinjaman Komersial Luar tariffs, technical facilities and of components that provide a
Negeri, or Foreign Commercial administrative issues offered by service delivery architecture (such
Loan Coordinating Team, an inter- one telecommunications operator as service creation, session control
agency team of the Government to other telecommunications and protocols) for a type of service.
charged with, among others, operator for interconnection
considering requests of Indonesian access. SIM card
State-Owned Enterprises such as Subscriber Identity Module, a
us for consent to obtain foreign RMJ “smart” card designed to be
commercial loans. Regional Metro Junction, an inter- inserted into cellular phone
city cable network installation that uniquely identifies a GSM
POWL service in one regional (region/ network subscription and contains
Public Offering Without Listing. province). subscriber-related data such as
phone numbers, service details and
Premium SMS Roaming memory for storing messages.
Premium Short Message Service, a A general term referring to the
text messaging service component extension of connectivity service in SME
of phone, web, or mobile a location that is different from the Small and Medium Enterprise.
communication systems, using home location where the service
standardized communications was registered. SMS
protocols that allow the exchange Short Messaging Service, a
of short text messages between RUIM card technology allowing the exchange
fixed line or mobile phone devices. Removable User Identity Module, a of text messages between mobile
smart card designed to be inserted phones and between fixed wireless
phones.
Additional
SOE TITO some combination of encryption,

State-Owned Enterprise, a Trade-In, Trade-Off, a conversion digital certificates, strong user
Government-owned corporation, scheme to replace copper authentication and access control
state-owned company, state- with optical cable. Refer to to secure the traffic they carry.
owned entity, state enterprise, “Development and Modernization These provide connectivity to
publicly owned corporation, of Broadband Access through many machines behind a gateway
Government business enterprise, the TITO Scheme” under Network or firewall.
or parastatal, a legal entity created Development.
by a Government to undertake VSAT
commercial activities on behalf of Trunk Exchange Very Small Aperture Terminal, a
an owner Government. A switch that has the function of relatively small antenna, typically
connecting one telephony switch 1.5 to 3.0 meters in diameter, placed
Softswitch to another telephony switch, which in the user’s premises and used
A central device in a telephone can either be a local or a trunk for two-way communications by
network that connects calls from switch. satellite.
one phone line to another, entirely
by means of software running on UMTS WiMAX
a computer system. This work was Universal Mobile Telephone System, Worldwide Interoperability
formerly carried out by hardware, one of the 3G mobile systems for Microwave Access, a
with physical switchboards to route being developed within the ITU’s telecommunications technology
the calls. IMT-2000 framework. that provides wireless transmission
of data using a variety of
STM-1 USO transmission modes, from point-
Synchronous Transport Module Universal Service Obligation, to-point links to portable internet
level-1, the SDH ITU-T fiber optic the service obligation imposed access.
network transmission standard with by the Government on all
a bit rate of 155.52 Mbps. The other telecommunications services Wireless Access Network
standards are STM-4, STM-16 and providers for the purpose of Any type of computer network
STM-64. providing public services in that is not connected by cables
Indonesia. of any kind. It is a method by
Switch which homes, telecommunications
A mechanical, electrical or VoIP networks and enterprise (business)
electronic device that opens or Voice over Internet Protocol, a installations avoid the costly
closes circuits, completes or breaks means of sending voice information process of introducing cables
an electrical path, or selects paths using the IP. into a building, or as a connection
or circuits, used to route traffic in a between various equipment
telecommunications network. VPN locations.
Virtual Private Network, a secure
Terra Router private network connection, built Wireless Broadband
Terra Router or terabit router on on top of publicly-accessible Technology that provides high
the theory allows the network infrastructure, such as the speed wireless internet access or
capacity on a scale of terabits (1 internet or the public telephone computer networking access over a
terabit = 1 million gigabits). network. VPNs typically employ wide area.
TIMES
Telecommunication, Information,
Media, Edutainment and Service.
Cross Reference to
Bapepam-LK Regulation No.X.K.6
Pursuant to Bapepam-LK Regulation No.X.K.6, we are required to present our Annual Report in accordance with
the format and content stipulated in the regulation. This table provides a cross-reference between this Annual
Report and Bapepam-LK Regulation No.X.K.6 to demonstrate our compliance with this requirement.
Criteria Page Section in Annual Report

1. Summary of Important Financial Data
a) Summary of important financial data for the 14-15 Financial Highligths
last three years
b) Information of share issued during each 18-21 Common Stock and Bond Highlights
quarterly period in the last two years
2. Board of Commissioners’ Report 28-33 Report From The President Commissioner
3. Board of Directors’ Report 34-39 Report From The President Director
4. Company Profile
a) Name, address, telephone, fax, email, website 249-251 Addresses
and/branch or representative offices;
b) Company’s brief history 2-3, 224- -Strength Born of A Long History
241 -A Brief History Of Telkom
c) Company's line of business including product 225, 46-53 Line of Business, Business Portfolio
and services
d) Organization structure in the form of a chart 228-229 Company’s Organizational Structure
e) Company’s vision and mission 12 With Our Vision, Mission and Values
f) Board of Commissioner’s profile 238-239 Profile of the Board of Commissioners
g) Board of Director’s profile 240-241 Profile of the Board of Directors
h) Number of employees and description of their 88-89, Human Capital
competency development 92-93
i) Description regarding shareholders and 242-243 Shareholder Composition
percentage of ownership
j) Chart/diagram of the major and controlling 243 Shareholder Composition
shareholders
k) Information of subsidiaries, associated 230-237 Subsidiaries and Associated Companies
companies and joint ventures
l) Share listing chronology 244-246 Chronology of Stock Issued
m) Listing chronology of other securities and 246 Chronology of Bonds
securities rating
n) Name and address of rating agency 248 Capital Market Supporting Professionals
o) Information of capital market institutions and 247-248 Capital Market Supporting Professionals
professionals
p) Awards and certification received by the 24-27 Awards and Certifications
company
5. Management’s Analysis and Discussion
a) Review of operations per operational segment 102-106 Operational Review By Segment
b) Comparative analysis of financial performance 107-120 Financial Overview
in the last two years
c) Company’s solvency 122 Solvency
d) Company’s receivable collectability 122 Receivable Collectibility
e) Capital structure and capital structure policy 122-123 Capital Structure
f) Material commitments for capital expenditure 124-125 Material Commitment for Capital Investment
g) Material information and facts subsequent to 133 Subsequent Events after the Reporting Date
the date of the accountant’s report
Additional
Criteria Page Section in Annual Report

h) Company’s prospects 45 Business Outlook (Trend Information)
i) Comparison between targets/projections at 34-39 Report From The President Director
beginning of fiscal years and actual results
j) Targets/projections to be achieved for one 39 Report From The President Director
year
k) Description of the marketing of the 54-56 Marketing and Distribution
company’s products and services
l) Description of the dividend policy, date and 246-247 Dividend Policy
total dividend per share and total dividend
per year declared and paid for the last two
years
m) Use of proceeds from the public offerings: N/A N/A
n) Material information regarding investment, 44-45, 123, Corporate Strategy, Capital Expenditures,
expansion, divestment, merger/acquisition, 131, 132-133 Related Party Transactions, Material
debt/capital restructuring, affiliated Information and Facts
transaction and transaction involving conflict
of interest
o) Changes in laws and regulations 125 Changes in Laws and Regulation
p) Changes in accounting policies 125 Changes in Accounting Policies
6. Corporate Governance
a) Board of Commissioners 145-149 Board of Commissioners
b) Board of Directors 149-157 Board of Directors
c) Audit committee 158-163 Audit committee
d) Other committees under the supervision of 164- Nomination and Remuneration Committee,
the Board of Commissioners and/or Directors 165,166-171, Planning and Risk Evaluation and Monitoring
172-175 Committee, Committee Under BoD
e) Corporate secretary 175-177 Corporate Secretary/Investor Relation (“IR”)
f) Internal audit unit 178-180 Internal Audit Unit
g) Internal control system 180-181 Internal Control System
h) Risk management system 182-183 Risk Management
i) Material litigation faced by the company 183-185 Legal Proceeding and Lawsuits Involving The
Company
j) Administrative sanctions 185 Administrative Sanctions
k) Code of conduct and corporate culture 186-189 Code of Ethics and Corporate Culture
l) Employees/managements share ownership 245 Employee Stock Ownership Program
program
m) Whistleblowing system 189-191 Whistleblowing Systems
7. Company’s corporate social responsibility, on 198-221 Social and Environmental Responsibility
environment, employment, health and work safety,
social and community development as well as
product responsibility
8. Audited Financial Statements
9. Signature of the Board of Commissioners and Directors
Statement of the Member of Board of Commissioners and Directors
Regarding
Responsibility for Annual Reporting 2013
Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia, Tbk
We hereby state that all information has been fully disclosed in Annual Report 2013 Perusahaan Perseroan
(Persero) PT Telekomunikasi Indonesia, Tbk and we are solely responsible for the accuracy of the content.
This statement is considered to be true and correct.
Jakarta, March 10, 2014
Board of Commissioners
Hadiyanto Jusman Syafii Djamal Parikesit Suprapto

Commissioner President Commissioner Commissioner
Johnny Swandi Sjam Gatot Trihargo Virano Gazi Nasution

Independent Commissioner Commissioner Independent Commissioner
Board of Directors
Arief Yahya
President Director
Honesti Basyir Priyantono Rudito Sukardi Silalahi

Director of Finance Director of Human Capital Director of Consumer Service
Management
Rizkan Chandra Muhammad Awaluddin Ririek Adriansyah Indra Utoyo

Director of Network IT Director of Enterprise & Director of Wholesale & Director of Innovation &
& Solution Business Service International Service Strategic Portfolio
These consolidated financial statements are originally issued in Indonesian language.
PERUSAHAAN PERSEROAN (PERSERO)

PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
CONSOLIDATED FINANCIAL STATEMENTS
AS OF DECEMBER 31, 2013 AND FOR THE YEAR THEN ENDED
WITH INDEPENDENT AUDITORS’ REPORT
TABLE OF CONTENTS
Page
Independent Auditors’ Report
Consolidated Statement of Financial Position ................................................................................ 1-3
Consolidated Statement of Comprehensive Income ...................................................................... 4
Consolidated Statement of Changes in Equity ............................................................................... 5-6
Consolidated Statement of Cash Flows.......................................................................................... 7
Notes to the Consolidated Financial Statements............................................................................ 8-124


CONSOLIDATED STATEMENT OF FINANCIAL POSITION (continued)
As of December 31, 2013
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)
Notes 2013 2012

LIABILITIES AND EQUITIES
CURRENT LIABILITIES
Trade payables 2o,2r,2u,
14,44
Related parties 2c,37 826 432
Third parties 10,774 6,848
Other payables 2u,44 388 176
Taxes payable 2t,31 1,698 1,844
Accrued expenses 2c,2r,2u,15,
27,34,37,44 5,264 6,163
Unearned income 2r,16 3,490 2,729
Advances from customers and suppliers 2c,37 472 257
Short-term bank loans 2c,2p,2u,
17,37,44 432 37
Current maturities of
long-term liabilities 2c,2m,2p,2u,
18,37,44 5,093 5,621
Total Current Liabilities 28,437 24,107
NON-CURRENT LIABILITIES
Deferred tax liabilities - net 2t,31 3,004 3,059
Other liabilities 2r 472 334
Long service award provisions 2s,35 336 347
Post-retirement health care benefit costs provisions 2s,36 752 679
Retirement benefits obligation and other post-
retirement benefits 2s,34 2,795 2,248
Long-term liabilities - net of current maturities 2u,18,44
Obligations under finance leases 2m,11 4,321 1,814
Two-step loans 2c,2p,19,37 1,702 1,791
Bonds and notes 2c,2p,20,37 3,073 3,229
Bank loans 2c,2p,21,37 5,635 6,783
Total Non-current Liabilities 22,090 20,284
TOTAL LIABILITIES 50,527 44,391
The accompanying notes to the consolidated financial statements form an integral part of these consolidated financial statements
taken as a whole.
2

CONSOLIDATED STATEMENT OF FINANCIAL POSITION (continued)
As of December 31, 2013
Notes 2013 2012
EQUITY
Capital stock - Rp50 par value per Series A
Dwiwarna share and Series B share
Authorized - 1 Series A Dwiwarna share and
399,999,999,999 Series B shares
Issued and fully paid - 1 Series A Dwiwarna
share and 100,799,996,399 Series B shares 1c,23 5,040 5,040
Additional paid-in capital 2d,2v,24 2,323 1,073
Treasury stock 2v,25 (5,805) (8,067)
Difference due restructuring and other
transactions of entities under common
control 2d,24 - 478
Effect of change in equity of
associated companies 2f 386 386
Unrealized holding gain on
available-for-sale securities 2u 38 42
Translation adjustment 2f 391 271
Difference due to acquisition of non-controlling
interests in subsidiaries 1d,2d (508) (508)
Other reserves 1d 49 49
Retained earnings
Appropriated 33 15,337 15,337
Unappropriated 43,291 37,440
Net Equity Attributable to Owners of the parent
company 60,542 51,541
Non-controlling Interests 2b,22 16,882 15,437
TOTAL EQUITY 77,424 66,978
TOTAL LIABILITIES AND EQUITY 127,951 111,369
taken as a whole.
3

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
For the Year Ended December 31, 2013
Notes 2013 2012

REVENUES 2c,2r,26,37 82,967 77,143
Operations, maintenance and
telecommunication service expenses 2c,2r,28,37 (19,332) (16,803)
Depreciation and amortization 2k,2l,2m,2r,
11,12,13 (15,780) (14,456)
Personnel expenses 2c,2r,2s,15,27,
34,35,36,37 (9,733) (9,786)
Interconnection expenses 2c,2r,30,37 (4,927) (4,667)
General and administrative expenses 2c,2g,2h,2r,2t,
6,7,29,37 (4,155) (3,036)
Marketing expenses 2r (3,044) (3,094)
Loss on foreign exchange - net 2q (249) (189)
Other income 2r,3,11c 2,579 2,559
Other expenses 2r,11c (480) (1,973)
OPERATING PROFIT 27,846 25,698
Finance income 2c,37 836 596
Finance costs 2c,2r,37 (1,504) (2,055)
Share of loss of associated companies 2f,10 (29) (11)
PROFIT BEFORE INCOME TAX 27,149 24,228
INCOME TAX (EXPENSE) BENEFIT 2t,31

Current (6,995) (6,628)
Deferred 136 762
(6,859) (5,866)
PROFIT FOR THE YEAR 20,290 18,362
OTHER COMPREHENSIVE INCOME (LOSS)

Foreign currency translation 1d,2b,2f 120 31
Change in fair value of available-for-sale financial assets 2u (8) (5)
Other Comprehensive Income - net 112 26
TOTAL COMPREHENSIVE INCOME FOR THE YEAR 20,402 18,388
Profit for the year attributable to:

Owners of the parent company 2b,22 14,205 12,850
Non-controlling interests 6,085 5,512
20,290 18,362
Total comprehensive income for the year attributable to:
Owners of the parent company 14,317 12,876
Non-controlling interests 2b,22 6,085 5,512
20,402 18,388
BASIC AND DILUTED EARNINGS PER SHARE

(in full amount)
Net income per share 2x,32 147.42 133.84
Net income per ADS (200 Series B shares per ADS) 29,483.60 26,767.60
taken as a whole.
4

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
Attributable to owners of the parent company
Difference
due to
restructuring Difference
and other Unrealized due to
transactions Effect of holding acquisition of
of change in gain (loss) on non-
Additional entities under equity of available- controlling Retained earnings Non-
Capital paid-in Treasury common associated for-sale Translation interest in Other controlling Total
Descriptions Notes stock capital stock control companies securities adjustment subsidiaries reserves Appropriated Unappropriated Net interests equity
Balance, December 31, 2012 5,040 1,073 (8,067) 478 386 42 271 (508) 49 15,337 37,440 51,541 15,437 66,978
Adjustment in relation to
implementation of
Statement of Financial
Accounting Standards (PSAK)
No. 38 (Revised 2012) 2d, 24 - 478 - (478) - - - - - - - - - -
Balance, January 1, 2013-

after adjustment 5,040 1,551 (8,067) - 386 42 271 (508) 49 15,337 37,440 51,541 15,437 66,978
Acquisition of a business 2d - - - - - - - - - - - - 5 5
Issuance of new shares of

subsidiaries 1d,2w,3 - - - - - - - - - - - - 45 45
Cash dividends 1d,2w,33 - - - - - - - - - - (8,354) (8,354) (4,690) (13,044)
Sale of treasury stock

and ESOP 2v,25 - 772 2,262 - - - - - - - - 3,034 - 3,034
Gain on investment in securities 2u - - - - - 4 - - - - - 4 - 4
Comprehensive income 1d,2b,2f,

(loss) for the year 2q,2u,10 - - - - - (8) 120 - - - 14,205 14,317 6,085 20,402
Balance, December 31, 2013 5,040 2,323 (5,805) - 386 38 391 (508) 49 15,337 43,291 60,542 16,882 77,424
The accompanying notes to the consolidated financial statements form an integral part of these consolidated financial statements taken as a whole.
5

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
Attributable to owners of the parent company

Difference
due to
restructuring Difference
and other Unrealized due to
transactions Effect of holding acquisition of
of change in gain (loss) on non-
Additional entities under equity of available- controlling Retained earnings Non-
Capital paid-in Treasury common associated for-sale Translation interest in Other controlling Total
Descriptions Notes stock capital stock control companies securities adjustment subsidiaries reserves Appropriated Unappropriated Net interests equity
Balance, December 31, 2011 5,040 1,073 (6,323) 478 386 47 240 (485) - 15,337 31,717 47,510 13,471 60,981
Establishment of a subsidiary 1d - - - - - - - - - - - - 32 32
Acquisition of non-controlling
interest in subsidiaries 1d,2d,3 - - - - - - - (23) - - - (23) (10) (33)
Issuance of new shares of

a subsidiary 1d - - - - - - - - 49 - - 49 39 88
Cash dividends 2w,33 - - - - - - - - - - (7,127) (7,127) (3,607) (10,734)
Treasury stock acquired

- at cost 2v,25 - - (1,744) - - - - - - - - (1,744) - (1,744)
Comprehensive income 1d,2b,2f,

(loss) for the year 2q,2u,10 - - - - - (5) 31 - - - 12,850 12,876 5,512 18,388
Balance, December 31, 2012 5,040 1,073 (8,067) 478 386 42 271 (508) 49 15,337 37,440 51,541 15,437 66,978
The accompanying notes to the consolidated financial statements form an integral part of these consolidated financial statements taken as a whole.
6

CONSOLIDATED STATEMENT OF CASH FLOWS
Notes 2013 2012
CASH FLOWS FROM OPERATING ACTIVITIES

Cash receipts from:
Customers 77,013 71,910
Other operators 4,521 3,993
Total cash receipts from revenues 81,534 75,903

Interest income received 832 585
Advance receipts from (refund to) customers 186 (37)
Cash receipts others - net 216 -
Cash payments for expenses (27,440) (33,651)
Cash payments to employees (9,883) (8,162)
Payments for income taxes (7,395) (5,586)
Payments for interest costs (1,476) (1,111)
Net cash provided by operating activities 36,574 27,941
CASH FLOWS FROM INVESTING ACTIVITIES

Divestment of investment in subsidiary 3 926 -
Proceeds from sale of property and equipment 11 466 360
Divestment of long-term investment 10 153 -
Proceeds from insurance claims 11 60 1,875
Proceeds from sale of available-for-sale financial assets 49 53
Acquisition of property and equipment 11 (19,644) (8,221)
Placement in time deposits 5 (2,288) (4,008)
Increase in advances and other non-current assets 12 (791) (134)
Increase in advances for purchases of property and equipment 12 (775) (487)
Acquisition of intangible assets 13 (637) (437)
Acquisition of business, net of acquired cash 1d,3 (201) (230)
Acquisition of long-term investments 10 (20) (49)
Acquisition of non-controlling interests in subsidiaries - (33)
Net cash used in investing activities (22,702) (11,311)
CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from bank loans 21 2,665 3,936
Proceeds from sale of (payments for) treasury stock 25 2,368 (1,744)
Proceeds from short-term bank loans 17 813 590
Proceeds from promissory notes 20 60 351
Capital contribution of non-controlling interests in subsidiaries 1d 50 120
Cash dividends paid to the Company’s stockholders 33 (8,354) (7,127)
Repayments of two-step loans and bank loans 19,21 (4,803) (4,259)
Cash dividends paid to non-controlling interests of subsidiaries (4,690) (3,607)
Payments of obligations under finance leases 11 (550) (418)
Repayments of promissory notes 20 (471) (403)
Repayments of short-term bank loans 17 (407) (654)
Repayments of medium-term notes 20 (8) (109)
Proceeds from medium-term notes 20 - 10
Net cash used in financing activities (13,327) (13,314)
NET INCREASE IN CASH AND CASH EQUIVALENTS 545 3,316
EFFECT OF EXCHANGE RATE CHANGES ON CASH

AND CASH EQUIVALENTS 1,039 168
CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR 4 13,118 9,634
ENDING BALANCE OF DISPOSED SUBSIDIARY (6) -
CASH AND CASH EQUIVALENTS AT END OF YEAR 4 14,696 13,118
taken as a whole.
7

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
1. GENERAL
a. Establishment and general information
Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk (the “Company”) was

originally part of “Post en Telegraafdienst”, which was established and operated commercially in
1884 under the framework of Decree No. 7 dated March 27, 1884 of the Governor General of the
Dutch Indies and was published in State Gazette No. 52 dated April 3, 1884.
In 1991, the status of the Company was changed into a state-owned limited liability corporation
(“Persero”) based on Government Regulation No. 25/1991. The ultimate parent of the Company
is the Government of the Republic of Indonesia (the “Government”) (Notes 1c and 23).
The Company was established based on notarial deed No. 128 dated September 24, 1991 of
Imas Fatimah, S.H. Its deed of establishment was approved by the Ministry of Justice of the
Republic of Indonesia in its Decision Letter No. C2-6870.HT.01.01.Th.1991 dated
November 19, 1991 and was published in State Gazette No. 5 dated January 17, 1992,
Supplement No. 210. The Articles of Association has been amended several times,
the latest amendment of which was about, among others, the change of capital structure through
the Company’s 5-for-1 stock split whereby each share with par value of Rp250 would be split into
Rp50 per share, and the Partnership and Community Development Programme (PKBL) was
excluded from the Work Plan and Company Budgets, based on notarial deed No. 11 dated
May 8, 2013 of Ashoya Ratam, S.H., MKn. The latest amendment was accepted and approved by
the Ministry of Law and Human Rights of the Republic of Indonesia (“MoLHR”) in its Letter
No. AHU-AH.01.10-22500 dated June 7, 2013.
In accordance with Article 3 of the Company’s Articles of Association, the scope of its activities is
to provide telecommunication network and services and informatics, and to optimize the
Company’s resources in accordance with prevailing regulations. To achieve this objective, the
Company is involved in the following activities:
a. Main business:
i. Planning, building, providing, developing, operating, marketing or selling, leasing and
maintaining telecommunications and information networks in accordance with prevailing
regulations.
ii. Planning, developing, providing, marketing or selling and improving telecommunications
and information services in accordance with prevailing regulations.
b. Supporting business:
i. Providing payment transactions and money transferring services through
telecommunications and information networks.
ii. Performing activities and other undertakings in connection with the optimization of the
Company's resources, which, among others, include the utilization of the Company's
property and equipment and moving assets, information systems, education and training,
and repairs and maintenance facilities.
The Company’s head office is located at Jalan Japati No. 1, Bandung, West Java.
The Company was granted several telecommunications licenses by the government of the
Republic of Indonesia which are valid for an unlimited period of time as long as the Company
complies with prevailing laws and telecommunications regulations and fulfills the obligation stated
in those licenses. For every license, an evaluation is performed annually and an overall
evaluation is performed every 5 (five) years.
8

1. GENERAL (continued)
a. Establishment and general information (continued)
The Company is obliged to submit reports of services annually to the Indonesian Directorate
General of Post and Informatics (“DGPI”), which replaced the previous Indonesian Directorate
General of Post and Telecommunications (“DGPT”). The reports comprise information such as
network development progress, service quality standard achievement, total customers, license
payment and universal service contribution, while for internet telephone services for public
purpose (“ITKP”), there is additional information required such as operational performance,
customer segmentation, traffic, and gross revenue.
Details of these licenses are as follows:
Grant date/latest
License License No. Type of services renewal date
License to operate 381/KEP/ Local fixed line and October 28, 2010
local, fixed line and M.KOMINFO/ basic telephone
basic telephone 10/2010 services network
services network
License to operate 382/KEP/ Fixed domestic long October 28, 2010
fixed domestic M.KOMINFO/ distance and basic
long distance and 10/2010 telephone services
basic telephone network
services network
License to operate 383/KEP/ Fixed international October 28, 2010
fixed international M.KOMINFO/ and basic telephone
and basic telephone 10/2010 services network
services network
License to operate 398/KEP/ Fixed closed November 12, 2010
fixed closed M.KOMINFO/ network
network 11/2010
License to operate 384/KEP/DJPT/ ITKP November 29, 2010
internet telephone M.KOMINFO/
services for public 11/2010
purpose
License to operate 83/KEP/DJPPI/ Internet service April 7, 2011
as internet service KOMINFO/ provider
provider 4/2011
License to operate 169/KEP/DJPPI/ Data communication June 6, 2011

data communication KOMINFO/ system services
system services 6/2011
License to operate 331/KEP/ Packet switched July 27, 2011
packet switched M.KOMINFO/ based local fixed
based local fixed 07/2011 line network
line network
License to operate 331/KEP/ Network Access September 24, 2013
network access M.KOMINFO/ Point
point 09/2013 (“NAP”)
9

b. Company’s Board of Commissioners, Board of Directors, Audit Committee, Corporate

Secretary and employees
1. Boards of Commissioners and Directors
Based on resolutions made at the Annual General Meeting (“AGM”) of Stockholders of the
Company held on May 11, 2012 as covered by notarial deed No. 14 of Ashoya Ratam, S.H.,
MKn. and the AGM of Stockholders of the Company held on May 8, 2013 as covered by
notarial deed No. 11 of Ashoya Ratam, S.H., MKn., the composition of the Company’s
Boards of Commissioners and Directors as of December 31, 2013 and 2012, respectively,
was as follows:
2013* 2012
President Commissioner Jusman Syafii Djamal Jusman Syafii Djamal

Commissioner Parikesit Suprapto Parikesit Suprapto
Commissioner Hadiyanto Hadiyanto
Commissioner Gatot Trihargo** -
Independent Commissioner Virano Gazi Nasution Virano Gazi Nasution
Independent Commissioner Johnny Swandi Sjam Johnny Swandi Sjam
President Director Arief Yahya Arief Yahya
Director of Finance Honesti Basyir Honesti Basyir
Director of Innovation and
Strategic Portfolio Indra Utoyo Indra Utoyo
Director of Enterprise and
Business Service Muhamad Awaluddin Muhamad Awaluddin
Director of Wholesale and
International Services Ririek Adriansyah Ririek Adriansyah
Director of Human Capital
Management Priyantono Rudito Priyantono Rudito
Director of Network, Information
Technology and Solution Rizkan Chandra Rizkan Chandra
Director of Consumer
Services Sukardi Silalahi Sukardi Silalahi
* The change of Director’s title is based on Director’s Regulation No.202.11/r.00/HK.200/COP-B0400000/2013 dated June 25,
2013 and Director’s Decree No. SK.2287/PS320/HCC-10/2013 dated June 28, 2013.
** Appointed in the General Meeting of Stockholders held on April 19, 2013
2. Audit Committee and Corporate Secretary
The composition of the Company’s Audit Committee and the Corporate Secretary as of
December 31, 2013 and 2012, were as follows:
2013 2012
Chair Johnny Swandi Sjam Johnny Swandi Sjam

Secretary Agus Yulianto Salam
Member Parikesit Suprapto Parikesit Suprapto
Member - Agus Yulianto
Member Sahat Pardede Sahat Pardede
Member Virano Gazi Nasution Virano Gazi Nasution
Corporate Secretary Honesti Basyir Agus Murdiyatno
10

b. Company’s Board of Commissioners, Board of Directors, Audit Committee, Corporate

Secretary and employees (continued)
3. Employees
As of December 31, 2013 and 2012, the Company and subsidiaries had 25,011 employees
and 25,683 employees (unaudited), respectively.
c. Public offering of securities of the Company
The Company’s shares prior to its Initial Public Offering (“IPO”) totalled 8,400,000,000, consisting
of 8,399,999,999 Series B shares and 1 Series A Dwiwarna share, and were 100%-owned by the
Government of the Republic of Indonesia (the “Government”). On November 14, 1995,
933,333,000 new Series B shares and 233,334,000 Series B shares owned by the Government
were offered to the public through an IPO and listed on the Indonesia Stock Exchange (“IDX”)
(previously the Jakarta Stock Exchange and the Surabaya Stock Exchange) and
700,000,000 Series B shares owned by the Government were offered to the public and listed on
the New York Stock Exchange (“NYSE”) and the London Stock Exchange (“LSE”), in the form of
American Depositary Shares (“ADS”). There were 35,000,000 ADS and each ADS represented
20 Series B shares at that time.
In December 1996, the Government had a block sale of its 388,000,000 Series B shares, and
in 1997, distributed 2,670,300 Series B shares as incentive to the Company’s stockholders who
did not sell their shares within one year from the date of the IPO. In May 1999, the Government
further sold 898,000,000 Series B shares.
To comply with Law No. 1/1995 on Limited Liability Companies, at the the Annual General
Meeting (“AGM”) of Stockholders of the Company on April 16, 1999, the Company’s stockholders
resolved to increase the Company’s issued share capital by the distribution of 746,666,640 bonus
shares through the capitalization of certain additional paid-in capital, which were made to the
Company’s stockholders in August 1999. On August 16, 2007, Law No. 1/1995 on Limited
Liability Companies was amended by the issuance of Law No. 40/2007 on Limited Liability
Companies which became effective on the same date. Law No. 40/2007 has no effect on the
public offering of shares of the Company. The Company has complied with Law No. 40/2007.
In December 2001, the Government had another block sale of 1,200,000,000 shares or
11.9% of the total outstanding Series B shares. In July 2002, the Government further sold a block
of 312,000,000 shares or 3.1% of the total outstanding Series B shares.
At the AGM of Stockholders of the Company held on July 30, 2004, the minutes of which are
covered by notarial deed No. 26 of A. Partomuan Pohan, S.H., LLM., the Company’s
stockholders approved the Company’s 2-for-1 stock split for Series A Dwiwarna and Series B
share. The Series A Dwiwarna share with par value of Rp500 per share was split into 1 Series A
Dwiwarna share with par value of Rp250 per share and 1 Series B share with par value
of Rp250 per share. The stock split resulted in an increase of the Company’s authorized capital
stock from 1 Series A Dwiwarna share and 39,999,999,999 Series B shares to
1 Series A Dwiwarna share and 79,999,999,999 Series B shares, and the issued capital stock
from 1 Series A Dwiwarna share and 10,079,999,639 Series B shares to 1 Series A Dwiwarna
share and 20,159,999,279 Series B shares. After the stock split, each ADS represented 40 Series
B shares.
11

(Figures in tables are expressed in billions of Rupiah, unless otherwise stated)
c. Public offering of securities of the Company (continued)
During the Extraordinary General Meeting (“EGM”) held on December 21, 2005 and the AGM
held on June 29, 2007, June 20, 2008, and May 19, 2011, the Company’s stockholders approved
phase I, II, III and IV plan, respectively, of the Company’s program to repurchase its issued
Series B shares (Note 25).
During the period December 21, 2005 to June 20, 2007, the Company had bought back
211,290,500 shares from the public (stock repurchase program phase I). On July 30, 2013, the
Company has sold all such shares (Note 25).
On April 19, 2013, in the AGM held on April 19, 2013 as covered by notarial deed No. 38 of
Ashoya Ratam, S.H., MKn., dated April 19, 2013 the stockholders approved the changes to the
Company’s plan on the treasury stock acquired under phase III (Notes 23 and 25).
At the AGM held on April 19, 2013, the minutes of which are covered by notarial deed No. 38 of
Ashoya Ratam, S.H, MKn, dated April 19, 2013 the Company’s stockholders approved the
Company’s 5-for-1 stock split for Series A Dwiwarna and Series B shares. Series A Dwiwarna
share with par value of Rp250 per share was split into 1 Series A Dwiwarna share with par value
of Rp50 per share and 4 Series B shares with par value Rp50 per share. The stock split resulted
in an increase of the Company’s authorized capital stock from 1 Series A Dwiwarna and
79,999,999,999 Series B shares to 1 Series A Dwiwarna and 399,999,999,999 Series B shares,
and the issued capital stock from 1 Series A Dwiwarna and 20,159,999,279 Series B shares to 1
Series A Dwiwarna and 100,799,996,399 Series B shares. After the stock split, each ADS
represented 200 Series B shares (Notes 23 and 25).
As of December 31, 2013, all of the Company’s Series B shares are listed on the IDX and
50,155,649 ADS shares are listed on the NYSE and LSE (Note 23).
As of December 31, 2013, the Company’s outstanding rupiah bonds represents the second
Rupiah bonds issued on June 25, 2010 with a nominal amount of Rp1,005 billion for a five-year
period and Rp1,995 billion for a ten-year period for Series A and Series B, respectively, are listed
on the IDX (Note 20a).
d. Subsidiaries
As of December 31, 2013 and 2012, the Company has consolidated the following directly or
indirectly owned subsidiaries (Notes 2b and 2d):
(i) Direct subsidiaries:
Percentage of Total assets

Nature of business/ Date of ownership interest before elimination
date of incorporation start of
Subsidiary/place of or acquisition by commercial
incorporation the Company operations 2013 2012 2013 2012
PT Telekomunikasi Telecommunication 1995 65 65 73,336 63,576

Selular (“Telkomsel”) provides
Jakarta, Indonesia telecommunication
facilities and mobile
cellular services
using Global Systems
for Mobile
Communication
(“GSM”) technology/
May 26, 1995
PT Dayamitra Telecommunication/ 1995 100 100 7,363 4,931

Telekomunikasi May 17, 2001
(“Dayamitra”),
Jakarta, Indonesia
12

d. Subsidiaries (continued)
(i) Direct subsidiaries: (continued)

PT Multimedia Nusantara Multimedia and line 1998 100 100 5,297 3,395
(“Metra”), telecommunication
Jakarta, Indonesia services/ May 9, 2003
PT Telekomunikasi Telecommunication/ 1995 100 100 3,804 2,440

Indonesia International July 31, 2003
(“TII”),
Jakarta, Indonesia
PT Pramindo Ikat Telecommunication 1995 100 100 1,365 1,202

Nusantara construction and
(“Pramindo”), services/ August 15,
Jakarta, Indonesia 2002
PT Graha Sarana Duta Leasing of offices 1982 99.99 99.99 1,574 622
(“GSD”), and providing building
Jakarta, Indonesia management and
maintenance services,
civil consultant and
developer/
April 25, 2001
PT Indonusa Telemedia Pay television and 1997 20 100 - 771

(“Indonusa”), content services/ (including (including
Jakarta, Indonesia* May 7, 1997 0.46% 0.46%
ownership ownership
through through
Metra) Metra)
PT Telkom Akses Construction 2013 100 100 946 -

(“Telkom Akses”), service and trade in
Jakarta, Indonesia the field of
telecommunication/
November 26, 2012
PT Patra Telekomunikasi Telecomunication 1996 100 40 255 218

Indonesia (“Patrakom”) provides fixed line
Jakarta, Indonesia** communication system/
September 28, 1995
PT Napsindo Primatel Telecommunication - 1999; ceased 60 60 5 5

Internasional provides Network operations on
(“Napsindo”), Access Point (NAP), January 13,
Jakarta, Indonesia Voice Over Data 2006
(VOD) and other
related services/
December 29, 1998
* On October 8, 2013, the Company disposed 80% of its interest in PT Indonusa (Notes 3 and 9).
** On September, 25 and November, 29, 2013, the Company acquired additional interest of 40% and 20%, respectively, of Patrakom
(Note 3).
13

(ii) Indirect subsidiaries:

PT Sigma Cipta Caraka Information technology 1988 100 100 1,890 1,014
(“Sigma”), service - system
Tangerang, Indonesia implementation and
integration service,
outsourcing and
software license
maintenance/
May 1,1987
PT Infomedia Nusantara Data and information 1984 100 100 1,223 985
(“Infomedia”), service - provides
Jakarta, Indonesia telecommunication
information services
and other information
services in the form of
print and electronic
media and call
center services/
September 22,1999
Telekomunikasi Telecommunication/ 2012 100 100 803 75
Indonesia September 11, 2012
International (“TL”) S.A.,
Timor Leste
Telekomunikasi Telecommunication/ 2008 100 100 785 519
Indonesia December 6, 2007
International Pte. Ltd.,
Singapore
PT Metra Digital Media Telecommunication 2013 100 - 692 -

(“MDM”), information services/
Jakarta, Indonesia January 8, 2013
PT Telkom Landmark Service for property 2012 55 55 493 150

Tower (“TLT”), development and
Jakarta, Indonesia management/
February 1, 2012
PT Finnet Indonesia Banking data and 2006 60 60 203 112
(“Finnet”), Jakarta, communication/
Indonesia October 31, 2005
Telekomunikasi Indonesia Telecommunication/ 2010 100 100 90 51
International Ltd., December 8, 2010
Hong Kong
PT Administrasi Medika Health insurance 2010 75 75 127 95
(“Ad Medika”), administration services/
Jakarta, Indonesia February 25, 2010
PT Metra Plasa Website 2012 60 60 86 95

(“Metra Plasa”), services/
Jakarta, Indonesia April 9, 2012
PT Metra-Net (“Metra-Net”), Multimedia portal 2009 100 100 40 33

Jakarta, Indonesia service/ April 17, 2009
PT Graha Yasa Selaras Tourism service/ 2013 51 51 32 7
(“GYS”) April 27, 2012
Jakarta, Indonesia
14

(ii) Indirect subsidiaries: (continued)

PT Pojok Celebes Tour agent/bureau 2008 51 - 14 -

Mandiri (“Pointer”) services/
Jakarta, August 30, 2013
Indonesia
Telekomunikasi Indonesia Telecomunication/ 2013 100 - 7 -

Internasional Pty Ltd. January 9, 2013
Australia
PT Satelit Multimedia Commerce and 2013 99.99 - 6 -

Indonesia (“SMI”) providing network
Jakarta, Indonesia services,
telecommunication
satellite, and
multimedia services/
March 25, 2013
PT Metra Media (“MM”) Trade service, construction 2013 99.83 - 0 -

Jakarta, Indonesia leveransir/supplier,
services, etc./
January 8, 2013
Telkomsel Finance B.V., Finance - established 2005 - 65 - 8

(“TFBV”), Amsterdam, in 2005 for the
The Netherlands* purpose of borrowing,
lending and
raising funds
including issuance
of bonds, promissory
notes or debts/
February 7, 2005
Aria West International Established to engage 1996; ceased - 100 - 0

Finance B.V. in rendering services operations on
(“AWI BV”), in the field of trade July 31, 2003
The Netherlands** and finance services/
June 3, 1996
Telekomunikasi Selular Finance - established 2002 65 65 - 0
Finance Limited to raise funds
(“TSFL”), Mauritius*** for the development of
Telkomsel’s business
through the issuance
of debenture stock,
bonds, mortgages or
any other securities/
April 22, 2002
PT Metra TV Pay TV 2013 99.83 - - -
(“Metra TV”) services/ January 8,
2013
Telekomunikasi Telecommunication/ 2013 - 100 - -
Indonesia December 11,2012
International
(USA) Inc.
USA
* Based on Decision Letter No. 959/2013 dated November 1, 2013 from Amsterdam Court, TFBV was liquidated effective from
August 22, 2013.
** On December 2, 2013, AWI was liquidated.
*** As of December 31, 2013, TSFL was under liquidation process.
15

(a) Metra
On April 2, 2012, based on notarial deed No. 03 dated April 2, 2012 of Utiek R. Abdurachman,
S.H., MLI., MKn., Metra established PT Metra Plasa (“Metra Plasa”) with authorized capital of
Rp50 million and issued and fully paid capital of Rp12.5 million.
On July 20, 2012, based on the Circular Resolution of Stockholders of Metra Plasa, as
covered by notarial deed No. 1 dated October 1, 2012 of Utiek R. Abdurachman, S.H., MLI.,
MKn., Metra Plasa’s stockholders agreed on the following:
i. to increase Metra Plasa’s authorized capital from Rp50 million to Rp60 billion consisting of
6,000,000 shares with nominal value of Rp10,000 (full amount) per share;
ii. to increase its issued and fully paid capital from Rp12.5 million owned 100% by Metra to
Rp15.25 billion by issuing 1,523,750 additional shares with nominal value of Rp10,000
(full amount) per share;
iii. from the issued new shares, 913,750 shares with total nominal value of Rp9 billion were
subscribed by Metra while 610,000 shares with total nominal value of Rp6 billion were
subscribed by eBay International AG at a premium totaling Rp78 billion. Metra’s
ownership was diluted to 60% with the remaining 40% owned by eBay International AG.
On September 21, 2012, based on notarial deed No. 11 dated September 21, 2012 of
N.M. Dipo Nusantara Pua Upa, S.H., MKn., which was approved by the MoLHR in its Letter
No. AHU-50211.AH.01.01/2012 dated September 26, 2012, Metra established a company
with Pelindo II, a related party of the Company, under the name PT Integrasi Logistik Cipta
Solusi (“ILCS”) with Metra obtaining 49% ownership. ILCS is engaged in providing E-trade
logistic services and other related services.
On January 8, 2013, based on notarial deed No. 02 dated January 8, 2013 of Utiek R.
Abdurachman, S.H., MLI., MKn., which was approved by the MoLHR through its Letter
No. AHU-03276.AH.01.01/2013 dated January 29, 2013, Metra established a subsidiary,
PT Metra Media (“MM”), and obtained 99.83% ownership. MM is engaged in providing trade,
construction, advertising and other services.
On January 8, 2013, based on notarial deed No. 03 dated January 8, 2013 of Utiek R.
Abdurachman, SH., MLI., MKn., which was approved by the MoLHR through its Letter
No. AHU-03261.AH.01.01/2013 dated January 29, 2013, Metra established a subsidiary,
PT Metra TV (“Metra TV”), and obtained 99.83% ownership. Metra TV is engaged in providing
subscription-broadcasting services.
On January 22, 2013, based on notarial deed No. 28 dated January 22, 2013 of N.M. Dipo
Nusantara Pua Upa, S.H., MKn., which was approved by the MoLHR through its Letter
No. AHU-03084.AH.01.01/2013 dated January 28, 2013; Metra established a subsidiary,
PT Metra Digital Media (“MDM”), and obtained 99.83% ownership. MDM is engaged in
providing telecommunication information and other services.
16

(a) Metra (continued)
On March 25, 2013, based on notarial deed No. 38 dated March 25, 2013 of N.M. Dipo
Nusantara Pua Upa, S.H., MKn., which was approved by the MoLHR in its Letter
No. AHU-20566.AH.01.01/2013 dated April 17, 2013, Metra established PT Satelit Multimedia
Indonesia (“SMI”) and obtained 99.99% ownership. SMI is engaged in commerce and
providing network services, telecommunication, satellite, and multimedia devices.
On August 16, 2013, based on notarial deed No. 5 dated August 16, 2013 of
N.M. Dipo Nusantara Pua Upa, S.H., MKn. which was approved by the MoLHR in its Letter
No. AHU-0081886.AH.01.09/2013 dated August 30, 2013, Metra changed the ownership of
PT Pojok Celebes Mandiri (“Pointer”) after the signing of Sales and Purchase of Shares
Agreement dated June 12, 2013 regarding the purchase of Pointer’s shares of 2,550 shares
equivalent to Rp255 million or 51% ownership.
(b) TII
Based on the Circular Resolution of Stockholders of TII dated September 11, 2012, as
covered by notarial deed No. 04 dated October 4, 2012 of Siti Safarijah, S.H., TII’s
stockholders agreed to establish a subsidiary in Timor Leste under the name Telekomunikasi
Indonesia International (“TL”) S.A. to engage in providing telecommunication services.
On January 9, 2013, based on the Circular Resolution of the Stockholders of TII dated
January 9, 2013, as covered by notarial deed No. 04 dated February 6, 2013 of Siti Safarijah,
S.H., TII’s stockholders agreed to establish a subsidiary, Telekomunikasi Indonesia
Internasional Australia Pty. Ltd. (“Telkom Australia”). Telkom Australia is engaged in providing
telecommunication services and IT-based services.
On May 13, 2013, TII through Telekomunikasi Indonesia International (Hong Kong) Ltd.
established a subsidiary in Macau under the name Telkom Macau Ltd, (“Telkom Macau”).
Telkom Macau is engaged in providing telecommunication services.
On June 3, 2013, TII through Telekomunikasi Indonesia International (Hong Kong) Ltd.
established a subsidiary in Taiwan under the name Telkom Macau Ltd, (“Telkom Taiwan”).
Telkom Taiwan is engaged in providing telecommunication services.
On December 11, 2013, TII established a subsidiary in the United States of America,
Telekomunikasi Indonesia International (USA), Inc. Ltd. (“Telkom USA”). Telkom USA will be
engaged in providing telecommunication services. For the year ended December 31, 2013,
Telkom USA had no financial and operational activities yet.
(c) GSD
Based on notarial deed No.71 dated December 27, 2011 of Kartono, S.H. which was
approved by the MoLHR through its Decision Letter No. AHU-05281.AH.01.01/2012 dated
February 1, 2012, GSD established a subsidiary under the name PT Telkom Landmark Tower
(“TLT”), with Yayasan Kesehatan (“Yakes”), a related party of the Company, with GSD
obtaining 55% ownership. TLT is engaged in property development and management.
Based on notarial deed No.48 dated February 7, 2012 of Sri Ahyani, S.H. which was
approved by the MoLHR in its Letter No. AHU-22272.AH.01.01/2012 dated April 27, 2012,
GSD established a subsidiary under the name PT Graha Yasa Selaras (“GYS”), with Yakes, a
related party of the Company, with GSD obtaining 51% ownership. GYS is engaged in the
tourism business.
17

(d) Telkom Akses
On November 26, 2012, based on notarial deed No. 20 dated November 26, 2012 of Siti
Safarijah, S.H. which was approved by the MoLHR in its Letter No. AHU-
60691.AH.01.01/2012 dated November 28, 2012, the Company established a wholly owned
subsidiary, PT Telkom Akses (“Telkom Akses”). Telkom Akses is engaged in providing
construction service and trade in the field of telecommunication.
(e) Sigma
On June 29, 2012, based on notarial deed No. 3 dated August 13, 2012 of Utiek R.
Abdurachman, S.H., MLI, MKn., Sigma entered into a Sales Purchase Agreement to purchase
150,000 shares of PT Sigma Solusi Integrasi (“SSI”) or the equivalent of 30% of SSI’s total
ownership, with a transaction value of Rp26 billion from Marina Budiman, a non-controlling
interest. On July 19, 2012, Sigma settled the transaction.The difference between the
acquisition cost and the carrying amount of the interest acquired amounting to Rp22 billion is
recorded as part of “Difference due to acquisition of non-controlling interests in subsidiaries”
which is presented under the equity section of the consolidated statement of financial position.
On August 15, 2012, based on notarial deed dated August 15, 2012 of Ny. Bomantari
Julianto, S.H., Sigma entered into a Conditional Sales Purchase Agreement with
PT Bina Data Mandiri (“BDM”) to purchase a Data Center Business, with a transaction value
of Rp230 billion, from BDM. Based on the closing agreement dated November 30, 2012, the
identifiable assets arising from the acquisition comprised of land, buildings, machine and
equipment with total fair value amounting to Rp150 billion and intangible assets which
included customer contracts and backlog with fair value amounting to Rp3 billion. The
acquisition resulted in a goodwill amounting to Rp77 billion.
On September 17, 2012, based on notarial deed No. 10 dated September 17, 2012 of Utiek
R. Abdurachman, SH., MLI., MKn., Sigma’s stockholders agreed to liquidated its subsidiary,
PT Sigma Karya Sempurna (“SKS”), effective from September 17, 2012. The liquidation
constituted a process of internal restructuring of Sigma Group’s business. As of the issuance
date of the consolidated financial statements, the liquidation process has been carried out to
the extent of sales of assets and liabilities settlement.
On January 17, 2013, Sigma signed a shares sale and transfer and loan assignment
agreement with Landes kredit bank Baden-Wuttemberg-Forderbank (“L-Bank”), and Step
Stuttgarter Engineering Park Gmbh. (“STEP”) as stockholders of PT German Center
Indonesia (“GCI”). Based on the agreement, Sigma agreed to buy all the shares of GCI owned
by L-Bank and STEP and take over L-Bank’s stockholders’ loan at a purchase price of
US$17.8 million (equivalent to Rp170 billion). The closing of this transaction was held on April
30, 2013 (Note 3a).
18

(f) Infomedia
On October 24, 2012 based on notarial deed No. 15 dated October 24, 2012 of Zulkifli
Harahap, S.H., which was approved by the MoLHR through its Decision Letter No. AHU-
55715.AH.01.01/2012 dated October 30, 2012, Infomedia established a wholly owned
subsidiary under the name PT Infomedia Solusi Humanika (“ISH”). ISH is engaged in the
services for distribution and supply of labor.
On December 17, 2012, based on notarial deed No. 231 dated December 17, 2012 of M.
Kholid Artha, SH., Infomedia purchased 1,778 and 1,777 shares of Balebat, a subsidiary of
Infomedia, or the equivalent of 15.73% and 15.73%, respectively, of Balebat’s total ownership,
with a transaction value of Rp4.4 billion and Rp4.4 billion, respectively, from Zikra Lukman
and Siti Chadijah, respectively, who are the non-controlling interests. The difference between
the purchase price and the carrying amount of the interests acquired amounting to Rp1 billion
is recorded as part of “Difference due to acquisition of non-controlling interests in subsidiaries”
which is presented under the equity section of the consolidated statements of financial
position.
Based on notarial deed No. 04 dated March 7, 2013 of Sjaaf De Carya Siregar, S.H.,
Infomedia’s stockholders agreed to distribute dividend which was returned as the increment of
issued and fully paid capital amounting to Rp44 billion.
Based on notarial deed No. 18 dated July 24, 2013 of Zulkifli Harahap, S.H., Infomedia’s
stockholders approved an increase in its paid-in capital by 88,529,790 shares, amounting to
Rp44 billion.
On November 20, 2013, Infomedia had an agreement on business transfer of its Telephone
Directory Management business to MD Media.
(g) Dayamitra
On April 5, 2013, based on notarial deed No.002 dated April 5, 2013 of Andi Fatma Hasiah,
S.H.,M.Kn., Dayamitra’s stockholders agreed to distribute dividend which was returned as
increment of issued and fully paid capital amounting to Rp31 billion.
e. Authorization for the issuance of the consolidated financial statements
The consolidated financial statements were prepared and approved to be issued by the Board of
Directors on February 28, 2014.
19

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

The consolidated financial statements of the Company and subsidiaries have been prepared in
accordance with Financial Accounting Standards (“Standar Akuntansi Keuangan” or “SAK”) including
Indonesian Financial Accounting Standards (“Pernyataan Standar Akuntansi Keuangan” or “PSAK”)
and Interpretation of Financial Accounting Standards (“Interpretasi Standar Akuntansi Keuangan” or
“ISAK”) in Indonesia published by Financial Accounting Standard Board of Indonesian Institute of
Accountants and Regulation No. VIII.G.7 of the Capital Market and Financial Institution Supervisory
Agency (“Bapepam-LK”) regarding the Presentation and Disclosures of Financial Statements of
Issuers or Public Companies, enclosed in the decision letter KEP- 347/BL/2012.
a. Basis of preparation of financial statements
The consolidated financial statements, except for the consolidated statements of cash flows, are
prepared on the accrual basis. The measurement basis used is historical cost, except for certain
accounts, which are measured using the basis mentioned in the relevant notes herein.
The consolidated statements of cash flows are prepared using the direct method and present the
changes in cash and cash equivalents from operating, investing and financing activities.
Figures in the consolidated financial statements are presented and rounded to billions of
Indonesian rupiah (“Rp”), unless otherwise stated.
Changes to the statements of financial accounting standards (PSAKs) and interpretations
of statements of financial accounting standards (“Interpretasi Standar Akuntansi
Keuangan” or “ISAKs”)
On January 1, 2013, the Company and subsidiaries adopted new and revised PSAKs, which were
effective in 2013. Changes to the Company and subsidiaries’ accounting policies have been made
as required in accordance with the transitional provisions in the respective standards and
interpretations.
The adoption of these new/revised standards and interpretations had no material effect to the
consolidated financial statements:
• PSAK 38 (Revised 2012), “Common Control Business Combination”
• PSAK 60 (Revised 2010), “Financial Instruments: Disclosures”
Several PSAKs and ISAKs have been issued by the Indonesian Financial Accounting Standards
Board (DSAK) that are considered relevant to the financial reporting of the Company and its
subsidiaries but are effective only for financial statements covering the periods beginning on or
after either January 1, 2014 or January 1, 2015
Effective beginning on or after January 1, 2014
• ISAK 27, “Transfer of Assets from Customers”, adopted from International Financial Reporting
Interpretations Committee (“IFRIC”) 18
• ISAK 28, “Extinguishing Financial Liabilities with Equity Instruments”, adopted from IFRIC 19
Effective beginning on or after January 1, 2015
• PSAK 1 (2013), “Presentation of Financial Statements”, adopted from International
Accounting Standards (IAS) 1
• PSAK 4 (2013), “Separate Financial Statements”, adopted from IAS 4
• PSAK 15 (2013), “Investments in Associates and Joint Ventures”, adopted from IAS 28
• PSAK 24 (2013), “Employee Benefits”, adopted from IAS 19
• PSAK 65, “Consolidated Financial Statements”, adopted from International Financial
Reporting Standards (IFRS) 10
• PSAK 66, “Joint Arrangements”, adopted from IFRS 11
• PSAK 67, “Disclosure of Interest in Other Entities”, adopted from IFRS 12
• PSAK 68, “Fair Value Measurement”, adopted from IFRS 13
The Company is currently evaluating and has not yet determined the effects of these accounting
standards and intrepretations on the consolidated financial statements.
20

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

b. Principles of consolidation
The consolidated financial statements include the assets and liabilities of the Company and
subsidiaries in which the Company, directly or indirectly has ownership of more than half of the
voting power and has the ability to govern the financial and operating policies of the entity unless,
in exceptional circumstances, it can be clearly demonstrated that such ownership does not
constitute control, or the Company has the ability to control the entity, even though the ownership
is less than or equal to half of the voting power. Subsidiaries are consolidated from the date on
which effective control is obtained and are no longer consolidated from the date control ceases.
Non-controlling interest represents the portion of the profit and loss and net assets of the
subsidiaries not attributable, directly or indirectly, to the Company. Profit or loss and each
component of other comprehensive income are attributed to the owners of the Company and to
the non-controlling interests proportionally in accordance with their ownership in the subsidiaries.
Non-controlling interests are presented under the equity section of the consolidated statement of
financial position, separately from the owners of the Company’s equity. In the consolidated
statement of compherensive income, total profit or loss and total comprehensive income that can
be attributed to the owners of the Company and to the non-controlling interests are presented
separately, and not presented as income or expense.
Intercompany balances and transactions have been eliminated in the consolidated financial
statements.
c. Transactions with related parties
The Company and subsidiaries have transactions with related parties. The definition of related
parties used is in accordance with the Bapepam-LK’s Regulation No. VIII.G.7 regarding the
Presentations and Disclosures of Financial Statements of Issuers or Public companies, enclosed
in the decision letter No. KEP-347/BL/2012.The party which is considered as a related party is a
person or entity that is related to the entity that is preparing its financial statements.
Under the Regulation of Bapepam-LK No.VIII.G.7 regarding the Presentations and Disclosures of
Financial Statements of Issuers or Public companies, enclosed in the decision letter No.KEP-
347/BL/2012, a government-related entity is an entity that is controlled, jointly controlled or
significantly influenced by a government. Government in this context is the Minister of Finance or
the Local Government, as the shareholder of the entity. Formerly, the Company and subsidiaries
in its disclosure applied the definition of related party used based on PSAK 7 “Related Party”.
Key management personnel are identified as the persons having authority and responsibility for
planning, directing and controlling the activities of the entity, directly or indirectly, including any
director (whether executive or otherwise) of the Company and subsidiaries. The related-party
status extends to the key management of the subsidiaries to the extent they direct the operations
of subsidiaries with minimal involvement from the Company’s management.
d. Business combinations
Business combination is accounted for using the acquisition method. The consideration
transferred is measured at fair value, which is the aggregate of the fair value of the assets
transferred, liabilities incurred or assumed and the equity instruments issued in exchange for
control of the acquiree. Acquisition-related costs are expensed as incurred. The acquiree’s
identifiable assets and liabilities are recognized at their fair values at the acquisition date.
Goodwill arising on acquisition is recognized as an asset and measured at cost representing the
excess of the aggregate of the consideration transferred and the amount of any non-controlling
interests in the acquiree’s net identifiable assets acquired and liabilities assumed. For each
business combination, non-controlling interest is measured at fair value or at the proportionate
share of the acquiree’s identifiable net assets. The choice of measurement basis is made on a
transaction-by-transaction basis.
21


d. Business combinations (continued)
The excess of the fair value of identifiable assets acquired and the liabilities assumed at the date
of acquisition over the aggregate fair value of consideration transferred and non-controlling
interest in the acquiree at the acquisition date is a bargain purchase and recognized as gain in
profit or loss at the acquisition date. Such gain is attributed to the acquirer.
When the determination of consideration from a business combination includes contingent

consideration, it is measured at its fair value on acquisition date. Contingent consideration is
classified either as equity or a financial liability. Amounts classified as a financial liability are
subsequently remeasured to fair value with changes in fair value recognized in profit or loss when
adjustments are recorded outside the measurement period. Changes in the fair value of the
contingent consideration that qualify as measurement-period adjustments are adjusted
retrospectively, with corresponding adjustments made against goodwill. Measurement-period
adjustments are adjustments that arise from additional information obtained during the
measurement period, which cannot exceed one year from the acquisition date, about facts and
circumstances that existed at the acquisition date.
In case of loss of control over a subsidiary, the Company:
• derecognizes the assets (including goodwill) and liabilities of the subsidiary at the carrying
amounts when its loses of control;
• derecognizes the carrying amounts of any non-controling interests of its former subsidiary on
the date when it loses control;
• recognizes the fair value of the consideration received (if any) from the transaction, events, or
condition that caused the loss of control;
• recognizes the fair value of any investment retained in the subsidiary at fair value on the date
of loss of control;
• recognizes any surplus or deficit in profit or loss that is attributable to the Company.
In a business combination achieved in stages, the acquirer remeasures its previously held equity
interest in the acquiree at its acquisition-date fair value and recognizes the resulting gain or loss, if
any, in profit or loss.
Based on PSAK 38 (Revised 2012), “Common Control Business Combination”, the transfer of
assets, liabilities, shares or other ownership instruments among the companies under common
control would not result in a gain or loss. Since the restructuring transaction between entities
under common control does not result in a change of the economic substance of the ownership of
assets, liabilities, shares or other instruments of ownership, which are exchanged, assets or
liabilities transferred are recorded at book value using the pooling-of-interests method. In applying
the pooling-of-interests method, the components of the financial statements for the period during
which the restructuring occurred must be presented in such a manner as if the restructuring has
occurred since the beginning of the earliest period presented. The excess of consideration paid or
received over the carrying value of interest acquired, net of income tax, is directly recognized to
equity and presented as “Additional Paid-in Capital” under the equity section of the consolidated
statement of financial position.
At the initial application of PSAK 38 (Revised 2012), all balances of the Difference In Value of
Restructuring Transactions of Entities under Common Control was reclassified to “Additional Paid-
in Capital” in the consolidated statement of financial position.
22


e. Cash and cash equivalents
Cash and cash equivalents comprises cash on hand and in banks and all unrestricted time
deposits with an original maturity of three months or less at the time of placement.
Time deposits with maturities of more than three months but not more than one year are
presented as other current financial assets.
f. Investments in associated companies
Investments in companies where the Company and subsidiaries have 20% to 50% of the voting
rights, and through which the Company and subsidiaries exert significant influence, but not
control, over the financial and operating policies are accounted for using the equity method. Under
this method, the Company and subsidiaries recognize their proportionate share in the income or
loss of the associated companies from the date that significant influence commences until the date
that significant influence ceases. When the Company and subsidiaries’ share of loss exceeds the
carrying amount of the investments in associated companies, the carrying amount is reduced to nil
and recognition of further losses is discontinued except to the extent that the Company and
subsidiaries have incurred legal or constructive obligations or made payments on behalf of the
associated companies.
Investment in a joint venture is accounted for using the equity method whereby the participation in
a joint venture is initially recorded at cost and subsequently adjusted for changes that occur after
the acquisition in the share of the venturer of the joint venture’s net assets.
The Company and subsidiaries determine at each reporting date whether there is any objective
evidence that the investments in the associated companies are impaired. If there is, the Company
and subsidiaries calculate and recognize the amount of impairment as the difference between the
recoverable amount of the investments in associated companies and their carrying value.
These assets are included in long-term investment in the consolidated statement of financial
position.
The functional currency of PT Pasifik Satelit Nusantara (“PSN”) and PT Citra Sari Makmur
(“CSM”) is the United States dollar (“U.S. dollars”) and the functional currency of Scicom (MSC)
Berhad (“Scicom”) and Telin Malaysia is the Malaysian ringgit (“MYR”). For the purpose of
reporting these investments using the equity method, the assets and liabilities of these companies
as of the statement of financial position date are translated into Indonesian rupiah using the rate of
exchange prevailing at that date, while revenues and expenses are translated into Indonesian
rupiah at the average rates of exchange for the year. The resulting translation adjustments are
reported as part of translation adjustment in the equity section of the consolidated statement of
financial position.
g. Trade and other receivables
Trade and other receivables are recognized initially at fair value and subsequently measured at
amortized cost, less provision for impairment. This provision for impairment is made based on
management’s evaluation of the collectibility of outstanding amounts. Receivables are written off
in the year during which they are determined to be uncollectible.
h. Inventories
Inventories consist of components, which are subsequently expensed or transferred to property
and equipment upon use. Components represent telephone terminals, cables, and other spare
parts. Inventories also include Subscriber Identification Module (“SIM”) cards, Removable User
Identity Module (“RUIM”) cards, handsets, set top box, wireless broadband modems, and blank
prepaid vouchers, which are expensed upon sale.
23


h. Inventories (continued)
The costs of inventories comprise of the purchase price, import duties, other taxes, transport,
handling, and other costs directly attributable to their acquisition. Inventories are recognized at the
lower of cost and net realizable value. Net realizable value is the estimate of selling price less the
costs to sell.
Cost is determined using the weighted average method for components, SIM cards, RUIM cards,
handsets, set top box, wireless broadband modem, and blank prepaid voucher.
The amounts of any write-down of inventories below cost to net realizable value and all losses of
inventories are recognized as expense in the period in which the write-down or loss occurs. The
amount of any reversal of any write-down of inventories, arising from an increase in net realizable
value, is recognized as a reduction in the amount of general and administrative expenses in the
year in which the reversal occurs.
Provision for obsolescence is primarily based on the estimated forecast of future usage of these
items.
i. Prepaid expenses
Prepaid expenses are amortized over their future beneficial periods using the straight-line method.
j. Assets held for sale
Assets (or disposal groups) are classified as held for sale when their carrying amount is to be
recovered principally through a sale transaction rather than through continuing use and a sale is
considered highly probable. They are stated at the lower of carrying amount and fair value less
costs to sell.
Assets that meet the criteria to be classified as held for sale are reclassified from property and
equipment and depreciation on such assets is ceased.
k. Intangible assets
Intangible assets consist of goodwill arising from business acquisitions, license and software.
Intangible assets are recognized if it is probable that the expected future economic benefits that
are attributable to each asset will flow to the Company or subsidiaries, and the cost of the asset
can be reliably measured.
Intangible assets are stated at cost less accumulated amortization and impairment, if any.
Intangible assets are amortized over their useful lives. The Company and subsidiaries estimate
the recoverable value of their intangible assets. When the carrying amount of an asset exceeds its
estimated recoverable amount, the asset is written down to its estimated recoverable amount.
Intangible assets are amortized using the straight-line method, based on the estimated useful lives
of the assets as follows:
Years
Software 3-20
License 3-20
Other intangible assets 1-30
Intangible assets are derecognized when no further economic benefits are expected, either from
further use or from disposal. The difference between the carrying amount and the net proceeds
received from disposal is recognized in the consolidated statement of comprehensive income.
24


l. Property and equipment - direct acquisitions
Property and equipment directly acquired are stated at cost less accumulated depreciation and
impairment losses.
The cost of an item of property and equipment includes: (a) purchase price, (b) any costs directly
attributable to bringing the asset to its location and condition and (c) the initial estimate of the
costs of dismantling and removing the item and restoring the site on which it is located. Each part
of an item of property and equipment with a cost that is significant in relation to the total cost of the
item is depreciated separately.
Property and equipment, except land rights, are depreciated using the straight-line method based
on the estimated useful lives of the assets as follows:
Years
Buildings 15-40
Leasehold improvements 2-15
Switching equipment 3-15
Telegraph, telex and data communication equipment 5-15
Transmission installation and equipment 3-25
Satellite, earth station and equipment 3-20
Cable network 5-25
Power supply 3-20
Data processing equipment 3-20
Other telecommunications peripherals 5
Office equipment 2-5
Vehicles 4-8
Asset Customer Premise Equipment (“CPE”) 10
Other equipment 2-5
The depreciation method, useful life and residual value of an asset are reviewed at least at each
financial year-end and adjusted, if appropriate. The residual value of an asset is the estimated
amount that the Company and subsidiaries would currently obtain from disposal of the asset, after
deducting the estimated costs of disposal, if the asset were already of the age and in the condition
expected at the end of its useful life.
The Company and subsidiaries periodically evaluate their property and equipment for impairment,
whenever events and circumstances indicate that the carrying amount of the assets may not be
recoverable. When the carrying amount of an asset exceeds its estimated recoverable amount,
the asset is written down to its estimated recoverable amount, which is determined based on the
higher of its fair value less cost to sell or value-in-use.
Property and equipment acquired in exchange for a non-monetary asset or for a combination of
monetary and non-monetary assets are measured at fair value unless (i) the exchange transaction
lacks commercial substance; or (ii) the fair value of neither the asset received nor the asset given
up is reliably measurable.
Major spare parts and standby equipment that are expected to be used for more than 12 months
are recorded as part of property and equipment.
When assets are retired or otherwise disposed of, their cost and the related accumulated
depreciation are derecognized from the consolidated statements of financial position, and the
resulting gains or losses on the disposal or sale of the property and equipment are recognized in
the consolidated statement of comprehensive income.
25


l. Property and equipment - direct acquisitions (continued)
Certain computer hardware can not be used without the availability of certain computer software.
In such circumstance, the computer software is recorded as part of the computer hardware. If the
computer software is independent from its computer hardware, it is recorded as part of intangible
assets.
The cost of maintenance and repairs is charged to the consolidated statements of comprehensive
income as incurred. Significant renewals and betterments are capitalized.
Property under construction is stated at cost until construction is completed, at which time it is
reclassified to the specific property and equipment account to which it relates. During the
construction period until the property is ready for its intended use or sale, borrowing costs, which
include interest expense and foreign currency exchange differences incurred on loans obtained to
finance the construction of the asset, as long as it meets the definition of a qualifying asset, are
capitalized in proportion to the average amount of accumulated expenditures during the period.
Capitalization of borrowing cost ceases when the construction is completed and the asset is ready
for its intended use.
Equipment temporarily unused is reclassified to equipment not used in operations and
depreciated over its estimated useful life using the straight-line method.
m. Leases
In determining whether an arrangement is, or contains a lease, the Company and subsidiaries
perform an evaluation over the substance of the arrangement. A lease is classified as a finance
lease or operating lease based on the substance, not the form, of the contract. Finance lease is
recognized if the lease transfers substantially all the risks and rewards incidental to the ownership
of the leased asset.
Assets and liabilities under a finance lease are recognized in the consolidated statement of
financial position at amounts equal to the fair value of the leased assets or, if lower, the present
value of the minimum lease payments. Any initial direct costs of the Company and subsidiaries
are added to the amount recognized as assets.
Minimum lease payments are apportioned between the finance charge and the reduction of the
outstanding liability. The finance charge is allocated to each period during the lease term so as to
produce a constant periodic rate of interest on the remaining balance of the liability. Contingent
rents are charged as expenses in the year in which they are incurred.
Leased assets are depreciated using the same method and based on the useful lives as
estimated for directly acquired property and equipment. However, if there is no reasonable
certainty that the Company and subsidiaries will obtain ownership by the end of the lease term,
the leased assets are fully depreciated over the shorter of the lease term and their economic
useful lives.
Lease arrangements that do not meet the above criteria are accounted for as operating leases for
which payments are charged as an expense on the straight-line basis over the lease period.
n. Deferred charges - land rights
The Company and subsidiaries have implemented ISAK 25, “Land Rights”, which was effective
starting on January 1, 2012. Based on ISAK 25, costs incurred to process the initial legal land
rights are recognized as part of the property and equipment and are not amortized. Costs incurred
to process the extension or renewal of legal land rights are deferred and amortized over the
shorter of the term of the land rights or the economic life of the land.
26

o. Trade payables
Trade payables are obligations to pay for goods or services that have been acquired in the
ordinary course of business from suppliers. Trade payables are classified as current liabilities if
payment is due within one year or less (or in the normal operating cycle of the business, if this
period is longer). If not, they are presented as non-current liabilities.
Trade payables are recognized initially at fair value and subsequently measured at amortized cost
using the effective interest rate method.
p. Borrowings
Borrowings are recognized initially at fair value, net of transaction costs incurred. Borrowings are
subsequently carried at amortized cost; any difference between the proceeds (net of transaction
costs) and the redemption value is recognized in the consolidated statement of comprehensive
income over the period of the borrowings using the effective interest method.
Fees paid on obtaining loan facilities are recognized as transaction costs of the loan to the extent
that it is probable that some or all of the facilities will be drawn down. In this case, the fee is
deferred until the drawdown occurs. To the extent there is no evidence that it is probable that
some or all of the facilities will be drawn down, the fee is capitalized as a pre-payment for liquidity
services and amortized over the period of the facilities to which it relates.
q. Foreign currency translations
The functional currency and the recording currency of the Company and subsidiaries are both the
Indonesian rupiah, except for the functional currency of Telekomunikasi Indonesia International
Pte. Ltd., Hong Kong, Telekomunikasi Indonesia International Pte., Singapore, and
Telekomunikasi Indonesia International S.A., Timor Leste whose accounting records are
maintained in U.S. dollars. Transactions in foreign currencies are translated into Indonesian rupiah
at the rates of exchange prevailing at transaction date. At the consolidated statement of financial
position date, monetary assets and liabilities denominated in foreign currencies are translated into
Indonesian rupiah based on the buy and sell rates quoted by Reuters prevailing at the
consolidated statement of financial position date, as follows:
2013 2012
Buy Sell Buy Sell
United States dollar (“US$”) 1 12,160 12,180 9,630 9,645

Euro 1 16,744 16,774 12,721 12,743
Yen 1 115.67 115.87 111.65 111.84
The resulting foreign exchange gains or losses, realized and unrealized, are credited or charged
to the consolidated statement of comprehensive income of the current year, except for foreign
exchange differences incurred on borrowings during the construction of qualifying assets which
are capitalized to the extent that the borrowings can be attributed to the construction of those
qualifying assets (Note 2l).
27


r. Revenue and expense recognition
i. Fixed line telephone revenues
Revenues from fixed line installations, including incremental costs, are deferred and
recognized as revenue and costs over the expected term of the customer relationships. Based
on reviews of historical information and customer trends, the Company determined the
expected term of the customer relationships in 2013 and 2012 to be 18 years and 10 years,
respectively. Revenues from usage charges are recognized as customers incur the charges.
Monthly subscription charges are recognized as revenues when incurred by subscribers.
ii. Cellular and fixed wireless telephone revenues
Revenues from postpaid service, which consist of usage and monthly charges, are recognized
as follows:
• Airtime and charges for value added services are recognized based on usage by
subscribers.
• Monthly subscription charges are recognized as revenues when incurred by subscribers.
Revenues from prepaid card subscribers, which consist of the sale of starter packs
(also known as SIM cards in the case of cellular and RUIM in the case of fixed wireless
telephone and start-up load vouchers) and pulse reload vouchers, are recognized as follows:
• Sales of SIM and RUIM cards are recognized as revenue upon delivery of the starter
packs to distributors, dealers or directly to customers.
• Sales of pulse reload vouchers (either bundled in starter packs or sold as separate items)
are recognized initially as unearned income and recognized proportionately as usage
revenue based on duration and total of successful calls made and the value added
services used by the subscribers or the expiration of the unused stored value of the
voucher.
• Unutilized promotional credits are netted against unearned income.

iii. Interconnection revenues
The revenues from network interconnection with other domestic and international
telecommunications carriers are recognized monthly on the basis of the actual recorded traffic
for the month. Interconnection revenues consist of revenues derived from other operators’
subscriber calls to the Company and subsidiaries’ subscribers (incoming) and calls between
subscribers of other operators through the Company and subsidiaries’ network (transit).
iv. Data, internet and information technology service revenues
Revenues from data communication and internet are recognized based on service activity and
performance which are measured by the duration of internet usage or based on the fixed
amount of charges depending on the arrangements with customers.
Revenues from sales, installation and implementation of computer software and hardware,
computer data network installation service and installation are recognized when the goods are
delivered to customers or the installation takes place.
Revenue from computer software development service is recognized using the percentage-of-
completion method.
28


r. Revenue and expense recognition (continued)
v. Revenues from network
Revenues from network consist of revenues from leased lines and satellite transponder
leases which are recognized over the period in which the services are rendered.
vi. Other telecommunications service revenues
Revenues from other telecommunications services consist of Revenue-Sharing Arrangements
(“RSA”) and sales of other telecommunication services or goods.
The RSA are recorded in a manner similar to capital leases where the property and
equipment and obligation under RSA are reflected in the consolidated statement of financial
position. All revenues generated from the RSA are recorded as a component of revenues,
while a portion of the investors’ share of the revenues from the RSA is recorded as finance
costs with the balance treated as a reduction of the obligation under RSA.
Universal Service Obligation (“USO”) compensation from construction activities to design,
build and finance assets for the grantor is recognized on the stage of completion basis.
Revenues from operating and maintenance activities in respect of the assets under the
concession are recognized when the services are rendered.
In concession contract under USO, the Company and subsidiaries have contractual rights to
receive considerations from the grantor. The Company and subsidiaries recognize a financial
asset in their consolidated statement of financial position, in consideration for the services
they provide (designing, building, operation or maintenance of assets under concession).
Such financial assets are recognized in the consolidated statement of financial position as
Accounts Receivable, for the amount of fair value of the infrastructure on initial recognition
and subsequently at amortized cost. The receivable is settled by means of the grantor’s
payments received. The financial income calculated on the basis of the effective interest rate
is recognized as finance income.
Revenues from sales of other telecommunication services or goods are recognized upon
completion of services and or delivery of goods to customers.
vii. Multiple-element arrangements
Where two or more revenue-generating activities or deliverables are sold under a single
arrangement, each deliverable that is considered to be a separate unit of accounting is
accounted for separately. The total revenue is allocated to each separately identifiable
component based on the relative fair value of each component and the appropriate revenue
recognition criteria are applied to each component as described above.
viii. Agency relationship
Revenues from an agency relationship are recorded based on the gross amount billed to the
customers when the Company and subsidiaries act as principal in the sale of goods and
services. Revenues are recorded based on the net amount retained (the amount paid by the
customer less amount paid to the suppliers) because in substance, the Company and
subsidiaries act as agents and earned commission from the suppliers of the goods and
services sold.
29


r. Revenue and expense recognition (continued)
ix. Customer loyalty programme
The Company and subsidiaries operate a loyalty point programme, which allows customers to
accumulate points for every certain multiple of the usage of telecommunication services. The
points can then be redeemed in the future for free or discounted products, provided other
qualifying conditions are achieved.
Consideration received is allocated between the telecommunication services and the points
issued, with the consideration allocated to the points equal to their fair value. Fair value of the
points is determined based on historical information about redemption rate of award points,
Fair value of the points issued is deferred and recognized as revenue when the points are
redeemed or expired.
x. Service concession arrangements
The Company and subsidiaries have implemented ISAK 16,” Service Concession
Arrangements”, which is effective starting on January 1, 2012. Based on ISAK 16, revenues
relating to construction or upgrade services under a service concession arrangement are
recognized based on the stage of completion of the work performed. Operation or service
revenue is recognized in the period in which the service is provided. When more than one
service is provided in the service concession arrangements, the consideration received is
allocated by reference to the relative value of the services.
Further, the developed infrastructure assets under these arrangements are not recognized as
property and equipment of the operator, because the contractual arrangements do not convey
the right to control the use of the public services infrastructure assets to the operator.
xi. Expenses
Expenses are recognized as they are incurred.
s. Employee benefits
i. Short-term employee benefits
All short-term employee benefits which consist of salaries and related benefits, vacation pay,
incentives and other short-term benefits are recognized as expense on undiscounted basis
when employees have rendered service to the Company and subsidiaries.
ii. Pension and post-retirement health care benefit plans
The net obligations in respect of the defined pension benefit and post-retirement health care
benefit plans are calculated at the present value of estimated future benefits that the
employees have earned in return for their service in the current and prior periods, less the fair
value of plan assets and as adjusted for unrecognized actuarial gains or losses and
unrecognized past service cost. The calculation is performed by an independent actuary using
the projected unit credit method. The present value of the defined benefit obligation is
determined by discounting the estimated future cash outflows using interest rates of
government bonds that are denominated in the currencies in which the benefits will be paid
and that have terms to maturity approximating the terms of the related retirement benefit
obligation. Government bonds are used as there is no deep market for high quality corporate
bonds.
30


s. Employee benefits (continued)
ii. Pension and post-retirement health care benefit plans (continued)
Plan assets are assets that are held by the pension and post-retirement health care benefit
plans. These assets are measured at fair value at the end of the reporting period, which is
based on the securities’ quoted market price information. The amount of prepaid pension
costs that can be recognized is limited to the total of any unrecognized past service costs,
unrecognized actuarial losses and the present value of economic benefits available in the
form of refunds from the plan or reductions in future contributions to the plan.
Actuarial gains or losses arising from experience adjustments and changes in actuarial
assumptions, when exceeding the greater of 10% of the present value of defined benefit
obligation or 10% of the fair value of plan assets, are charged or credited to the consolidated
statements of comprehensive income over the average remaining service lives of the relevant
employees. Prior service cost is recognized immediately if vested or amortized over the
vesting period.
For defined contribution plans, the regular contributions constitute net periodic costs for the
period in which they are due and as such are included in staff costs when they become
payable.
iii. Long Service Awards (“LSA”) and Long Service Leave (“LSL”)
Employees of Telkomsel are entitled to receive certain cash awards or certain numbers of
days leave benefits based on length of service requirements. LSA are either paid at the time
the employees reach certain anniversary dates during employment, or at the time of
termination. LSL is either a certain number of days leave benefit or cash, subject to approval
by management, provided to employees who have met the requisite number of years of
service and with a certain minimum age.
Actuarial gains or losses arising from experience and changes in actuarial assumptions are
charged immediately to the consolidated statements of comprehensive income.
The obligation with respect to LSA and LSL is calculated by an independent actuary using the
projected unit credit method.
iv. Early retirement benefits
Early retirement benefits are accrued at the time the Company makes a commitment to
provide early retirement benefits as a result of an offer made in order to encourage voluntary
redundancy. A commitment to a termination arises when, and only when a detailed formal
plan for the early retirement cannot be withdrawn.
v. Pre-retirement benefits
Employees of the Company are entitled to a benefit during a pre-retirement period in which
they are inactive for 6 months prior to their normal retirement age of 56 years. During the pre-
retirement period, the employees still receive benefits provided to active employees, which
include, but are not limited to regular salary, health care, annual leave, bonus and other
benefits. Benefits provided to employees who enter pre-retirement period are calculated by an
independent actuary using the projected unit credit method.
vi. Other post-retirement benefits
Employees are entitled to home leave passage benefits and final housing facility benefits to
their retirement age of 56 years. Those benefits are calculated by an independent actuary
using the projected unit credit method.
31

s. Employee benefits (continued)
vii. Share-based payments

The Company operates an equity-settled, share-based compensation plan. The fair value of
the employees’ services rendered which compensated with the Company’s shares is
recognized as an expense in the consolidated statement of comprehensive income and
credited to additional paid-in capital at the grant date.
Gains or losses on curtailment are recognized when there is a commitment to make a material
reduction in the number of employees covered by a plan or when there is an amendment of
defined benefit plan terms such that a material element of future services to be provided by
current employees will no longer qualify for benefits, or will qualify only for reduced benefits.
Gains or losses on settlement are recognized when there is a transaction that eliminates all further
legal or constructive obligations for part or all of the benefits provided under a defined benefit
plan.
t. Income tax
Current and deferred income taxes are recognized as income or an expense and included in the
consolidated statement of comprehensive income, except to the extent that the tax arises from a
transaction or event which is recognized directly in equity, in which case, the tax is recognized
directly in equity.
Current tax assets and liabilities are measured at the amounts expected to be recovered or paid
using the tax rates and tax laws that have been enacted at each reporting date. Management
periodically evaluates positions taken in tax returns with respect to situations in which applicable
tax regulation is subject to interpretation. Where appropriate, management establishes provisions
based on the amounts expected to be paid to the tax authorities.
The Company and subsidiaries recognize deferred tax assets and liabilities for temporary
differences between the financial and tax bases of assets and liabilities at each reporting date.
The Company and subsidiaries also recognize deferred tax assets resulting from the recognition
of future tax benefits, such as the benefit of tax losses carried forward to the extent their future
realization is probable. Deferred tax assets and liabilities are measured using enacted or
substantively enacted tax rates and tax laws at each reporting date which are expected to apply to
taxable income in the years in which those temporary differences are expected to be recovered or
settled, such as tax rates and tax laws which have been enacted or substantially enacted at each
reporting date.
The carrying amount of deferred tax asset is reviewed at the end of each reporting period and
reduced to the extent that it is no longer probable that sufficient taxable profit will be available to
allow the benefit of part or all of that deferred tax asset to be utilized.
Deferred tax assets and liabilities are offset in the consolidated statement of financial position,
except if these are for different legal entities, in the same manner the current tax assets and
liabilities are presented.
Amendment to tax obligation is recorded when an assessment letter (“Surat Ketetapan Pajak” or
“SKP”) is received or if appealed against, when the results of the appeal are determined. The
additional taxes and penalty imposed through an SKP are recognized as income or expense in
the current year profit or loss, unless objection/appeal is taken. The additional taxes and penalty
imposed through the SKP are deferred as long as they meet the asset recognition criteria.
32


u. Financial instruments
The Company and subsidiaries classify financial instruments into financial assets and financial
liabilities. Financial assets and liabilities are recognized initially at fair value including transaction
costs. These are subsequently measured either at fair value or amortized cost using the effective
interest rate method in accordance with their classification.
i. Financial assets
The Company and subsidiaries classify their financial assets as (i) financial assets at fair
value through profit or loss, (ii) loans and receivables, (iii) held-to-maturity financial assets or
(iv) available-for-sale financial assets. The classification depends on the purpose for which the
financial assets are acquired. Management determines the classification of financial assets at
initial recognition.
Purchases or sales of financial assets that require delivery of assets within a time frame
established by regulation or convention in the marketplace (regular way trades) are
recognized on the trade date, i.e., the date that the Company and subsidiaries commit to
purchase or sell the assets.
The Company’s financial assets include cash and cash equivalents, other current financial
assets, trade receivables and other receivables, long-term investments, advances and other
non-current financial assets.
a. Financial assets at fair value through profit or loss
Financial assets at fair value through profit or loss are financial assets classified as held
for trading. A financial asset is classified as held for trading if it is acquired principally for
the purpose of selling or repurchasing it in the near term and for which there is evidence
of a recent actual pattern of short-term profit taking. Gains or losses arising from changes
in fair value of the trading securities are presented as other (expenses)/income in
consolidated statement of comprehensive income in the period in which they arise.
Financial asset measured at fair value through profit loss consists of derivative asset-put
option which is recognized as part of other current financial assets.
b. Loans and receivables
Loans and receivables are non-derivative financial assets with fixed or determinable
payments that are not quoted in an active market. Loans and receivables consist of,
among other things, cash and cash equivalents, trade receivables, other receivables,
other current financial assets and other non-current financial assets.
These are initially recognized at fair value including transaction costs and subsequently
measured at amortized cost, using the effective interest method.
c. Held-to-maturity financial assets

Held-to-maturity investments are non-derivative financial assets with fixed or determinable
payments and fixed maturities that management has the positive intention and ability to
hold to maturity, other than:
a) those that the Company upon initial recognition designates as assets at fair value
through profit or loss;
b) those that the Company designates as available for sale; and
c) those that meet the definition of loans and receivables.
No financial assets were classified as held-to-maturity financial assets as of
December 31, 2013 and 2012.
33


u. Financial instruments (continued)
i. Financial assets (continued)
d. Available-for-sale financial assets
Available-for-sale investments are non-derivative financial assets that are intended to be
held for indefinite period of time, which may be sold in response to needs for liquidity or
changes in interest rates, exchange rates or that are not classified as loans and
receivables, held-to-maturity investments or financial assets at fair value through profit or
loss. Available-for-sale financial assets consist of bonds and mutual funds which are
recorded as other current financial assets.
Available-for-sale securities are stated at fair value. Unrealized holding gains or losses on
available-for-sale securities are excluded from income of the current period and are
reported as a separate component in the equity section of the consolidated statements of
financial position until realized. Realized gains or losses from the sale of available-for-sale
securities are recognized in the consolidated statements of comprehensive income, and
are determined on the specific identification basis. A decline in the fair value of any
available-for-sale securities below cost that is deemed to be other than temporary is
charged to the consolidated statement of comprehensive income.
ii. Financial liabilities

The Company and subsidiaries classify their financial liabilities as (i) financial liabilities at fair
value through profit or loss or (ii) financial liabilities measured at amortized cost.
The Company and subsidiaries’ financial liabilities include trade payables and other payables,
accrued expenses, loans and other borrowings which consist of short-term bank loans,
obligations under capital lease, two step loans, bonds and notes, and bank loans.
a. Financial liabilities at fair value through profit or loss
Financial liabilities at fair value through profit or loss are financial liabilities classified as
held for trading. A financial liability is classified as held for trading if it is incurred
principally for the purpose of selling or repurchasing them in the near term and for which
there is evidence of a recent actual pattern of short-term profit taking.
No financial liabilities were categorized as held for trading as of December 31, 2013 and
2012.
b. Financial liabilities measured at amortized cost
Financial liabilities that are not classified as liabilities at fair value through profit or loss fall
into this category and are measured at amortized cost. Financial liabilities measured at
amortized cost are trade payables, other payables, accrued expenses, loans, bonds and
notes.
iii. Offsetting financial instruments
Financial assets and liabilities are offset and the net amount is reported in the consolidated
statement of financial position when there is a legally enforceable right to offset the
recognized amounts and there is an intention to settle on a net basis, or realize the assets
and settle the liabilities simultaneously.
34

u. Financial instruments (continued)

iv. Fair value of financial instruments
Fair value is the amount for which an asset could be exchanged, or liability settled, in an
arms’ length transaction.
The fair value of financial instruments that are traded in active markets at each reporting date
is determined by reference to quoted market prices, without any deduction for transaction
costs.
For financial instruments not traded in an active market, the fair value is determined using
appropriate valuation techniques. Such techniques may include using recent arm’s length
market transactions, reference to the current fair value of another instrument that is
substantially the same, a discounted cash flow analysis or other valuation models.
An analysis of fair values of financial instruments and further details as to how they are
measured are provided in Note 44.
v. Impairment of financial assets
The Company and subsidiaries assess the impairment of financial assets if there is objective
evidence that a loss event has a negative impact on the estimated future cash flows of the
financial asset. Impairment is recognized when the loss event can be reliably estimated.
Losses expected as a result of future events, no matter how likely, are not recognized.
Impairment loss on financial assets carried at cost is measured as the difference between the
asset’s carrying amount and the present value of estimated future cash flows discounted at
the financial asset’s original effective interest rate. Cash flows relating to short-term
receivables are not discounted if the effect of discounting is immaterial.
When a decline in the fair value of an available-for-sale financial asset has been recognized in
other comprehensive income and there is objective evidence that the asset is impaired, the
cumulative loss that had been recognized in other comprehensive income is recognized in
profit or loss as an impairment loss. The amount of the cumulative loss is the difference
between the acquisition cost (net of any principal repayment and amortization) and current fair
value, less any impairment loss on that financial asset previously recognized.
vi. Derecognition of financial instrument
The Company and subsidiaries derecognize a financial asset when the contractual rights to
the cash flows from the financial asset expire, or when the Company and subsidiaries transfer
substantially all the risks and rewards of ownership of the financial asset.
The Company and subsidiaries derecognize a financial liability when the obligation specified
in the contract is discharged or cancelled or expired.
v. Treasury stock
Reacquired Company shares of stock are accounted for at their reacquisition cost and classified
as “Treasury Stock” and presented as a deduction to equity. The cost of treasury stock
sold/transferred is accounted for using the weighted average method. The portion of treasury
stock transferred for employees ownership program is accounted for at its fair value. The
difference between the cost and the proceeds from the sale/transfer value of treasury stock is
credited to “Additional Paid-in Capital”.
35


w. Dividends
Dividend distribution to the Company’s stockholders is recognized as a liability in the Company’s
consolidated financial statements in the year in which the dividend is approved by the Company’s
stockholders. The Company recognizes interim dividend as a liability based on the Board of
Directors’ decision with the approval from the Board of Commissioners.
x. Basic earnings per share and earnings per ADS
Basic earnings per share is computed by dividing profit for the year attributable to owners of the
parent company by the weighted average number of shares outstanding during the year. Income
per ADS is computed by multiplying basic earnings per share by 200, the number of shares
represented by each ADS.
The Company does not have potentially dilutive financial investments.
y. Segment information
The Company and subsidiaries' segment information is presented based upon identified operating
segments. An operating segment is a component of an entity: a) that engages in business
activities from which it may earn revenues and incur expenses (including revenues and expenses
relating to transactions with other components of the same entity); b) whose operating results are
regularly reviewed by the Company and subsidiaries' chief operating decision maker i.e.,
Directors, to make decisions about resources to be allocated to the segment and assess its
performance, and c) for which discrete financial information is available.
z. Provision
Provision is recognized when the Company and subsidiaries have a present obligation (legal or
constructive) as a result of a past event, it is probable that an outflow of resources embodying
economic benefits will be required to settle the obligation, and a reliable estimate can be made of
the obligation.
aa. Critical accounting estimates and judgements
Estimates and judgements are continually evaluated and are based on historical experience and
other factors, including expectations of future events that are believed to be reasonable under the
circumstances.
The Company and subsidiaries make estimates and assumptions concerning the future. The
resulting accounting estimates will, by definition, seldom equal the related actual results. The
estimates and assumptions that have a significant risk of causing a material adjustment to the
carrying amounts of assets and liabilities within the next financial year are addressed below.
i. Retirement benefits
The present value of the retirement benefit obligations depends on a number of factors that
are determined on an actuarial basis using a number of assumptions. The assumptions used
in determining the net cost (income) for pensions include the discount rate. Any changes in
these assumptions will impact the carrying amount of retirement benefit obligations.
The Company and subsidiaries determine the appropriate discount rate at the end of each
reporting period. This is the interest rate that should be used to determine the present value of
estimated future cash outflows expected to be required to settle the obligations. In
determining the appropriate discount rate, the Company and subsidiaries consider the interest
rates of government bonds that are denominated in the currency in which the benefits will be
paid and that have terms to maturity approximating the terms of the related retirement benefit
obligations.
36


aa. Critical Accounting Estimates and Judgements (continued)
i. Retirement benefits (continued)
If there is an improvement in the ratings of such government bonds or a decrease in interest
rates as a result of improving economic conditions, there could be a material impact on the
discount rate used in determining the post-employment benefits obligations.
Other key assumptions for retirement benefit obligations are based in part on current market
conditions. Additional information is disclosed in Notes 34, 35 and 36.
ii. Estimating useful lives of property and equipment and intangible assets
The Company and subsidiaries estimate the useful lives of their property and equipment and
intangible assets based on expected asset utilization, considering strategic business plans,
expected future technological developments and market behavior.The estimates of useful
lives of property and equipment are based on the Company and subsidiaries’ collective
assessment of industry practice, internal technical evaluation and experience with similar
assets.
The Company and subsidiaries review estimates of useful lives at least each financial year
end and are updated if expectations differ from previous estimates due to physical wear and
tear, technical or commercial obsolescence and legal or other limitations on the use of the
assets. The amounts and timing of recorded expenses for any year will be affected by
changes in these factors and circumstances. A change in the estimated useful lives of the
property and equipment is a change in accounting estimates and is applied prospectively in
profit or loss in the period of the change and future periods.
Details of the nature and carrying amount of property and equipment are disclosed in Note 11
and intangible assets in Note 13.
iii. Provision for impairment of receivables

The Company and subsidiaries assess whether there is objective evidence that trade
receivables have been impaired at the end of each reporting period. Provision for impairment
of receivables is calculated based on a review of the current status of existing receivables and
historical collection experience. Such provision is adjusted periodically to reflect the actual
and anticipated experience. Details of the nature and carrying amount of provision for
impairment of receivables are disclosed in Note 6.
iv. Income taxes
Significant judgement is required in determining the provision for income taxes. There are
many transactions and calculations for which the ultimate tax determination is uncertain. The
Company and subsidiaries recognize liabilities for anticipated tax audit issues based on
estimates of whether additional taxes will be due. Where the final tax outcome of these
matters is different from the amounts that were initially recorded, such differences will impact
the current and deferred income tax assets and liabilities in the year in which such
determination is made. Details of the nature and carrying amount of income tax are disclosed
in Note 31.
v. Impairment of non-financial assets
The Company and subsidiaries annually assess whether goodwill is impaired. Other non-
financial assets are reviewed for impairment whenever events or changes in circumstances
indicate that the carrying amount of the asset exceeds its recoverable amount. The
recoverable amount of an asset or a cash-generating unit (“CGU”) is determined based on the
higher of its fair value less costs to sell and its value in use, calculated on the basis of
management’s assumptions and estimations.
37


aa. Critical Accounting Estimates and Judgements (continued)
v. Impairment of non-financial assets (continued)
In determining value in use, the Company and subsidiaries apply management judgement in
establishing forecasts of future operating performance, as well as the selection of growth rates
and discount rates. These judgements are applied based on our understanding of historical
information and expectations of future performance. Changing the key assumptions, including
the discount rates or the growth rate assumptions in the cash flow projections, could
materially affect the value in use calculations.
For the years ended December 31, 2013 and 2012, the Company recognized Rp596 billion
and Rp247 billion, respectively, of impairment loss on property and equipment pertaining to
the fixed wireless services. A 1% increase in the discount rate used would result in an
increase in impairment loss of approximately Rp703 billion and Rp458 billion in 2013 and
2012, respectively. However, the recoverable amount of the fixed wireless CGU is most
sensitive to whether management will be able to implement its plans, including the cost
efficiency plan, such that it generates positive cash flows and returns to profitability as
projected. If the performance of the fixed wireless CGU continues to decline or if
management’s initiatives are not performing as expected in the next financial year, analysis
will be required to assess whether there will be further impairment next year (Note 11b).
vi. Fair value of put option and investment in PT Indonusa Telemedia
In determining the fair value, the Company uses management’s judgment to determine future
projected operational performance, growth rate and discount rate. These considerations are
applied on the basis of management’s understanding of historical information and expectation
of future operational performance. Detail of the nature and recorded amount of Put Option and
investment in Indonusa is disclosed in Notes 3,5 and 10.
3. BUSINESS COMBINATIONS
a. Acquisitions
Acquisition of PT German Center Indonesia
On January 17, 2013, Sigma signed a sales and purchase of shares agreement and transfer of
debt with Landeskreditbank Baden-Wurttemberg-Forderbank (“L-Bank”) and Step Stuttgarter
Engineering Park Gmbh (“STEP”) as the shareholders of PT German Centre Indonesia (“GCI”).
Based on the agreement, on April 30, 2013, Sigma has bought shares owned by L-Bank and
STEP in GCI. Through the acquisition, Sigma enlarged its data center capacity that can be offered
its customers.
Acquisition of Patrakom
On September 25, 2013, based on notarial deed No. 22 of Ashoya Ratam, S.H. ,M.Kn, the
Company entered into a Sales and Purchase Agreement (SPA) with PT ELNUSA Tbk for the
Company’s acquisition of the 40% ownership in PT Patra Telekomunikasi Indonesia (“Patrakom”)
for Rp45.6 billion. This SPA results in the Company’s ownership in Patrakom to increase from
40% to 80% (Note 10).
Subsequently, on November 29, 2013, based on notarial deed No. 54 of Ashoya Ratam, S.H.,
M.Kn., dated November 29, 2013 the Company has signed a SPA with PT Tanjung Mustika Tbk
for the Company’s acquisition of the remaining of 20% ownership in Patrakom for Rp24.8 billion.
38

3. BUSINESS COMBINATIONS (continued)

a. Acquisitions (continued)
Acquisition of Patrakom (continued)
Patrakom is a satellite-based closed fixed telecommunications network operator and as provider

of communications solutions and network with a permit as Operator of Micro Earth Stations
Communications Systems (“SKSBM”) in partnership with manufacturers of telecommunications
equipment to serve various companies.Through the acquisition of Patrakom, the Company can
integrate Patrakom’s business activities in accordance with the Company’s business development
plan.
The fair values of the assets acquired and liability transferred at the acquisition dates are as
follows:
GCI Patrakom Total

Cash and equivalents 3 39 42
Other current assets 18 122 140
Property and equipment (Note 11) 225 171 396
Current liabilities (15) (171) (186)
Non-current liabilities (16) (45) (61)
Fair value of the identifiable net

assets acquired 215 116 331
Bargain purchase (42) - (42)
Fair value of previously held equity interests - (46) (46)
Fair value of the consideration transferred 173 70 243
The excess of fair value of the identifiable net assets acquired over the fair value of the
consideration transferred, amounting Rp42 billion, was recorded as other income in the
consolidated statement of comprehensive income of the current year. Cost related to the
acquisition amounting to Rp4.3 billion was incurred in the current period.
Since the acquisition dates, GCI and Patrakom has generated operating revenue amounting to
Rp23 billion.
The business combination transactions mentioned above complied to the related Bapepam-LK
Regulations.
b. Disposal of Indonusa
On October 8, 2013, the Company sold 80% of its ownership in Indonusa to PT Trans Cospora
and PT Trans Media Corpora for Rp926 billion. Further, on the same date, the Company, Metra
and PT Trans Corpora signed a Shareholders Agreement that establishes mutual relationship
among the shareholders of Indonusa, including the grant of the right to the Company and Metra to
sell their 20% remaining ownership in Indonusa to PT Trans Corpora at any time in 24 months
after the second year of the closing transaction at a certain price (Put Option).
The Company had received the full payment for the sale transaction.
39

3. BUSINESS COMBINATION (continued)

b. Disposal of Indonusa (continued)
The Company recognized the gain on sale of Indonusa shares in the consolidated statement of
comprehensive income of the current year as follows:
Amount
Fair value of considerations received:
Cash 926
Put Option 289
Fair value of interest retained in Indonusa (Note 10) 182
Carrying amount of assets and liabilities of Indonusa (14)
Gain on sale of shares 1,383
4. CASH AND CASH EQUIVALENTS

2013 2012
Cash on hand 7 7
Cash in banks
Related parties
Rupiah
PT Bank Mandiri (Persero) Tbk (“Bank Mandiri”) 804 913
PT Bank Negara Indonesia (Persero) Tbk (“BNI”) 409 284
PT Bank Rakyat Indonesia (Persero) Tbk (“BRI”) 70 87
PT Bank Tabungan Negara (Persero) Tbk (“BTN”) 50 13
Others 6 1
1,339 1,298
Foreign currencies
Bank Mandiri 458 222
BNI 224 20
BRI 75 2
Others 0 0
757 244
Sub-total 2,096 1,542
Third parties
Rupiah
Deutsche Bank AG (“DB”) 62 62
Others (each below Rp50 billion) 163 162
225 224
Foreign currencies
Standard Chartered Bank (“SCB”) 313 112
415 177
Sub-total 640 401
Total cash in banks 2,736 1,943
40

4. CASH AND CASH EQUIVALENTS (continued)

2013 2012
Time deposits
Related parties
Rupiah
BRI 2,445 2,883
BNI 1,975 1,511
Bank Mandiri 1,271 312
BTN 375 401
PT Bank Syariah Mandiri (”BSM”) 50 23
Others (each below Rp20 billion) - 20
6,116 5,150
Foreign currencies
BRI 3,260 1,966
BNI 264 112
Bank Mandiri - 222
3,524 2,300
Sub-total 9,640 7,450
Third parties
Rupiah
PT Bank Central Asia Tbk (“BCA”) 599 -
PT Bank Mega Tbk (“Bank Mega”) 275 335
PT Bank Pembangunan Daerah Jawa Barat
dan Banten Tbk (“BJB”) 245 170
PT Bank Muamalat Indonesia Tbk 150 153
PT Bank Yudha Bhakti 145 -
PT Bank Tabungan Pensiunan Nasional Tbk 136 167
PT Bank Internasional Indonesia Tbk (“BII”) 126 120
PT Bank CIMB Niaga Tbk (“Bank CIMB Niaga”) 83 225
PT Bank Ekonomi Raharja Tbk (“Bank Ekonomi”) 73 -
PT Bank Panin Tbk 70 100
PT Bank Bukopin Tbk (“Bank Bukopin”) 65 160
PT Bank OCBC NISP Tbk (“OCBC NISP”) - 400
Citibank N.A. (“Citibank”) - 400
PT Bank Danamon Indonesia Tbk (“Bank Danamon”) - 61
PT Bank UOB Indonesia (“Bank UOB”) - 60
2,069 2,397
Foreign currencies
OCBC NISP 244 517
SCB - 804
244 1,321
Sub-total 2,313 3,718
Total time deposits 11,953 11,168
Grand Total 14,696 13,118
41

4. CASH AND CASH EQUIVALENTS (continued)
Interest rates per annum on time deposits are as follows:
2013 2012
Rupiah 1.00% - 11.50% 2.25% - 8.50%
Foreign currencies 0.03% - 3.00% 0.05% - 3.50%
The related parties in which the Company and subsidiaries place their funds are state-owned banks.
The Company and subsidiaries placed a majority of their cash and cash equivalents in these banks
because they have the most extensive branch networks in Indonesia and are considered to be
financially sound banks, as they are owned by the State.
Refer to Note 37 for details of related party transactions.
5. OTHER CURRENT FINANCIAL ASSETS

2013 2012
Time deposits
Related parties
BRI 1,000 1,650
Others 19 -
Sub-total 1,019 1,650
Third parties
SCB 1,859 1,350
CIMB Niaga 1,800 -
OCBC NISP 1,600 1,000
Others 10 -
Sub-total 5,269 2,350
Total time deposits 6,288 4,000
Available-for-sale financial assets
Related parties
Government 133 123
State-owned enterprises 74 67
PT Bahana Securities (“Bahana”) - 48
Sub-total 207 238
Third parties 65 72
Total available-for-sale financial assets 272 310
Derivative asset - Put Option 297 -
Others 15 28
Total 6,872 4,338
As of December 31, 2013 and 2012, time deposits denominated in foreign currency amounted to
Rp59 billion and Rp0, respectively.
The time deposits have maturities of more than three months but not more than one year, with interest
rates as follows:
2013 2012
Rupiah 1.60% - 10.50% 6.25% - 6.75%
Foreign currency 1.00% - 1.10% -
42

6. TRADE RECEIVABLES
Trade receivables arise from services provided to both retail and non-retail customers, with details as
follows:
a. By debtor
(i) Related parties
2013 2012
State-owned enterprises 877 549
Indonusa 180 -
PT Indosat Tbk (“Indosat”) 48 55
CSM 45 51
Patrakom* - 56
Others 241 62
Total 1,391 773
Provision for impairment of receivables (491) (72)
Net 900 701
(ii) Third parties

2013 2012
Individual and business subscribers 7,010 6,177

Overseas international carriers 497 320
Total 7,507 6,497
Provision for impairment of receivables (2,381) (1,975)
Net 5,126 4,522
Trade receivables from certain parties are presented net of the Company and subsidiaries’
liabilities to such parties due to the existence of a legal right of set-off in accordance with the
agreements with those parties.
b. By age
(i) Related parties
2013 2012
Up to 6 months 836 442

7 to 12 months 223 248
More than 12 months 332 83
Total 1,391 773
Net 900 701
*In 2013, Patrakom was fully consolidated (Note 3).
43

6. TRADE RECEIVABLES (continued)
b. By age (continued)
(ii) Third parties

2013 2012
Up to 3 months 4,526 3,969
More than 3 months 2,981 2,528
Total 7,507 6,497
Net 5,126 4,522
(iii) Aging of total trade receivables

2013 2012
Provision for Provision for
impairment impairment
Gross of receivables Gross of receivables
Not past due 3,618 10 3,174 140
Past due up to 3 months 1,525 401 1,250 157
Past due more than 3 to 6 months 703 321 455 193
Past due more than 6 months 3,052 2,140 2,391 1,557
Total 8,898 2,872 7,270 2,047
The Company and subsidiaries have made provision for impairment of trade receivables
based on the collective assessment of historical impairment rates and individual assessment
of their customers’ credit history. The Company and subsidiaries do not apply a distinction
between related party and third party receivables in assessing amounts past due. As of
December 31, 2013 and 2012, the carrying amount of trade receivables of the Company and
subsidiaries considered past due but not impaired amounted to Rp2,418 billion and
Rp2,189 billion, respectively. Management has concluded that receivables past due but not
impaired, along with trade receivables that are neither past due nor impaired, are due from
customers with good credit history and are expected to be recoverable.
c. By currency
(i) Related parties
2013 2012
Rupiah 1,361 686

U.S. dollar 30 87
Total 1,391 773
Net 900 701
44

6. TRADE RECEIVABLES (continued)
c. By currency (continued)
(ii) Third parties

2013 2012
Rupiah 6,699 5,770
U.S. dollar 806 722
Euro 1 3
Hong Kong dollar 1 2
Total 7,507 6,497
Net 5,126 4,522
d. Movements in the provision for impairment of receivables

2013 2012
Beginning balance 2,047 1,732
Provision recognized during the year (Note 29) 1,589 848
Receivables written-off (622) (533)
Acquisition 1 -
Disposal (Note 3) (158) -
Reclassification 15 -
Ending balance 2,872 2,047
The receivables written off are related-party and third-party trade receivables.
Management believes that the provision for impairment of trade receivables is adequate to cover
losses on uncollectible trade receivables.
Certain trade receivables of the subsidiaries amounting to Rp1,700 billion have been pledged as
collateral under lending agreements (Notes 17 and 21).
7. INVENTORIES
2013 2012
Components 272 183
SIM cards, RUIM cards, set top box, and
blank prepaid vouchers 102 134
Others 157 410
Total 531 727
Provision for obsolescence
Components (21) (51)
SIM cards, RUIM cards, set top box, and
blank prepaid vouchers (1) (1)
Modules - (96)
Total (22) (148)
Net 509 579
45

7. INVENTORIES (continued)
Movements in the provision for obsolescence are as follows:
2013 2012
Beginning balance 148 106
Divestment (1) -
Provision (reversal) recognized during the year (29) 67
Reclassification (96) -
Inventories written-off - (25)
Ending balance 22 148
The inventories recognized as expense and included in operations, maintenance, and

telecommunication service expenses (Note 28) for the years ended December 31, 2013 and 2012
amounted to Rp752 billion and Rp633 billion, respectively.
Management believes that the provision is adequate to cover losses from declines in inventory value
due to obsolescence.
Certain inventories of the Company’s subsidiaries amounting to Rp53 billion have been pledged as
collateral under lending agreements (Notes 17 and 21).
As of December 31, 2013 and 2012, modules and components held by the Company and subsidiaries
have been insured against fire, theft, and other specific risks with book value amounting to
Rp280 billion and Rp272 billion, respectively. Modules are recorded as part of property and
equipment. Total sum insured as of December 31, 2013 and 2012 amounted to Rp261 billion and
Rp275 billion, respectively.
Management believes that the insurance coverage is adequate to cover potential losses of certain
inventories which happens to the Company and subsidiaries.
8. ADVANCES AND PREPAID EXPENSES
2013 2012
Frequency license (Notes 41c.i and 41c.ii) 2,330 2,563
Prepaid rental 744 666
Advances 297 120
Salaries 209 165
Deferred expense 124 45
Insurance 84 18
Total 3,937 3,721
46

9. ASSET HELD FOR SALE
This account represents the carrying amount of Telkomsel’s equipment to be exchanged with
equipment of Nokia Siemens Network Oy (“NSN Oy”) and PT Huawei Tech Investment
(“PT Huawei”). The equipment will be used as part of the settlement for the exchanges of equipment
from these companies.
In 2013, Telkomsel’s equipment with net carrying amount of Rp105 billion is reclassified to asset held
for sale (Note 11c.vi).
Asset held for sale is presented under personal segment (Note 38).
10. LONG-TERM INVESTMENTS
2013
Share of
net (loss)
Percentage profit of
of Beginning Addition associated Translation Ending
ownership balance (Deduction) company Dividend adjustment balance
Long-term
investments
in associated
companies:
Indonusaa 20.00 - 182 7 - - 189
PT Melon Indonesia
(“Melon”)b 51.00 42 - (3) - - 39
ILCSc 49.00 48 - (11) - - 37
Telin Malaysiad 49.00 - 20 (6) - 4 18
CSMe 25.00 20 - (20) - - -
PSNf 22.38 - - - - - -
Patrakomg 40.00 46 (46) 2 (2) - -
Scicomh 29.71 98 (88) 2 (3) (9) -
Sub-total 254 68 (29) (5) (5) 283
Other long-term investments 21 - - - - 21
Total long-term investments 275 68 (29 ) (5 ) (5) 304
2013
Assets Liabilities Revenue Loss

Long-term investments in
associated companies:
Indonusaa 655 669 363 (124)
Melonb 90 22 73 (6)
ILCSc 88 13 4 (22)
Telin Malaysiad 37 1 0 (11)
CSMe 1,273 1,387 306 (181)
PSNf 817 2,148 462 (55)
Total 2,960 4,240 1,208 (399)
47

10. LONG-TERM INVESTMENTS (continued)
2012
Share of
net (loss)
Percentage profit of
of Beginning associated Translation Ending
ownership balance Additions company Dividend adjustment balance
Long-term
investments
in associated
companies:
Scicomh 29.71 101 - (2) (8) 7 98
ILCSc 49.00 - 49 (1) - - 48
Patrakomg 40.00 43 - 5 (2) - 46
PT Melon Indonesia
(“Melon”)b 51.00 44 - (2) - - 42
CSMe 25.00 26 - (11) - 5 20
PSNf 22.38 - - - - - -
Sub-total 214 49 (11) (10) 12 254
Other long-term investments 21 - - - - 21
Total long-term investments 235 49 (11) (10) 12 275
2012
Assets Liabilities Revenue Profit (loss)
Long-term investments in
associated companies:
Scicomh 223 17 399 40
ILCSc 104 7 1 (3)
Patrakomg 218 102 226 12
Melonb 89 7 10 (4)
CSMe 1,168 905 403 (44)
PSNf 590 1,512 292 1
Total 2,392 2,550 1,331 2
a
Indonusa had been the Company’s subsidiary until 2013 when the Company disposed 80% of its interest in Indonusa
(Notes 1d and 3).
b
Melon is engaged in providing Digital Content Exchange Hub services (“DCEH”). As a result of the existence of substantive
participating rights held by the other venturer over the significant financial and operating policies of Melon, Metra does not
have control over Melon.
c
ILCS is engaged in providing E-trade logistic services and other related services.
d
Telin Malaysia is engaged in telecommunication services in Malaysia.
e
CSM is engaged in providing Very Small Aperture Terminal (“VSAT”), network application services and consulting services
on telecommunications technology and related facilities.
f
PSN is engaged in providing satellite transponder leasing and satellite-based communication services in the Asia-Pacific
Region. The Company’s share in losses of PSN has exceeded the carrying amount of its investment since 2001; accordingly,
the investment value has been reduced to Rp nil. The unrecognized share of losses of PSN for the years ended December
31, 2013 and 2012 are Rp298 billion and Rp206 billion, respectively.
g
Patrakom has been engaged in providing satellite communication system services, related services and facilities to
companies in the petroleum industry. Starting in 2013, Patrakom has been consolidated (Notes 1d and 3).
h
Scicom is engaged in providing call center services in Malaysia. On September 19, 2013, the Company sold its investment in
Scicom (MSC) Berhad-Malaysia (Scicom), with the proceeds of disposal and the carrying amount of the investment on the
date of disposal amounting to Rp153 billion and Rp88 billion, respectively, resulting in a gain of Rp65 billion.
48

11. PROPERTY AND EQUIPMENT
January 1, Business Reclassifications/ December 31,

2013 acquisition Divestment Additions Deductions Translations 2013
At cost:
Directly acquired assets
Land rights 977 110 - 13 - (2) 1,098
Buildings 3,787 120 - 98 (1) 220 4,224
Leasehold improvements 783 - - 24 (27) 32 812
Switching equipment 23,750 0 - 428 (2,896) (2,577) 18,705
Telegraph, telex and data
communication equipment 19 - - - - (13) 6
Transmission installation
and equipment 85,289 - - 1,777 (1,311) 10,098 95,853
Satellite, earth station and
equipment 7,267 158 (110) 56 (2) 87 7,456
Cable network 27,658 - (601) 2,084 (117) (37) 28,987
Power supply 10,434 3 (0) 253 (71) 1,136 11,755
Data processing equipment 8,196 - (1) 968 (62) 129 9,230
Other telecommunications
peripherals 280 - - 230 - (10) 500
Office equipment 680 5 (11) 138 (1) (41) 770
Vehicles 71 0 (1) 279 (1) (16) 332
Other equipment 111 - (2) 0 - (5) 104
Property under construction 1,312 - - 15,349 - (14,690) 1,971
Assets under finance lease
and equipment 2,873 - (30) 3,170 (330) - 5,683
Data processing equipment 339 - - 5 (221) - 123
Office equipment 15 - - - (8) - 7
Vehicles - - - 26 (0) - 26
CPE assets 22 - - - - - 22
RSA assets 459 - - - - - 459
Total 174,322 396 (756) 24,898 (5,048) (5,689) 188,123
January 1, Business Reclassifications/ December 31,

2013 acquisition Divestment Additions Impairment Deductions Translations 2013
Accumulated depreciation
and impairment losses:
Buildings 1,739 - - 163 - (0) (62) 1,840
Leasehold improvements 609 - - 67 - (27) - 649
Switching equipment 17,105 - - 1,982 - (2,718) (3,466) 12,903
Telegraph, telex and
data communication
equipment 16 - - 0 - - (13) 3
and equipment 41,210 - - 7,609 321 (1,205) (1,269) 46,666
equipment 4,684 - (142) 663 226 (2) (239) 5,190
Cable network 17,291 - (181) 1,022 49 (106) (317) 17,758
Power supply 5,982 - (0) 1,171 - (67) (292) 6,794
Data processing equipment 6,355 - (1) 738 - (49) (221) 6,822
peripherals 259 - - 18 - - (10) 267
Office equipment 548 - (6) 72 - (1) (49) 564
Vehicles 61 - (1) 25 - (1) (16) 68
Other equipment 102 - (1) 4 - - (5) 100
and equipment 782 - (3) 896 - (330) 0 1,345
Data processing equipment 261 - - 37 - (215) - 83
Office equipment 7 - - 1 - (6) - 2
Vehicles - - - 1 - (0) - 1
CPE asets 11 - - 2 - - - 13
RSA assets 253 - - 41 - - - 294
Total 97,275 - (335) 14,512 596 (4,727) (5,959) 101,362
Net Book Value 77,047 86,761
49

11. PROPERTY AND EQUIPMENT (continued)
January 1, Reclassifications/ December 31,

2012 Additions Deductions Translations 2012
At cost:
Land rights 842 135 - (0) 977
Buildings 3,417 98 (0) 272 3,787
Leasehold improvements 650 6 (3) 130 783
Switching equipment 25,470 91 (1,438) (373) 23,750
communication equipment 20 - - (1) 19
and equipment 78,584 746 (1,680) 7,639 85,289
equipment 7,069 35 - 163 7,267
Cable network 26,392 1,965 (244) (455) 27,658
Power supply 9,339 194 (83) 984 10,434
Data processing equipment 8,082 323 (210) 1 8,196
peripherals 472 - - (192) 280
Office equipment 727 60 (47) (60) 680
Vehicles 84 6 (4) (15) 71
Other equipment 111 1 - (1) 111
Property under construction 1,203 11,024 (43) (10,872) 1,312
and equipment 305 2,582 (10) (4) 2,873
Data processing equipment 344 6 (0) (11) 339
Office equipment 27 - - (12) 15
Vehicles 48 - (48) - -
CPE assets 22 - - - 22
RSA assets 479 - - (20) 459
Total 163,687 17,272 (3,810) (2,827) 174,322
January 1, Reclassifications/ December 31,

2012 Additions Impairment Deductions Translations 2012
Accumulated depreciation and

impairment losses:
Buildings 1,671 130 - (0) (62) 1,739
Leasehold improvements 502 63 - (3) 47 609
Switching equipment 17,412 2,065 - (1,112) (1,260) 17,105
communication equipment 17 0 - - (1) 16
and equipment 35,169 6,894 153 (988) (18) 41,210
equipment 4,135 517 94 - (62) 4,684
Cable network 16,952 1,057 - (238) (480) 17,291
Power supply 4,916 1,221 - (59) (96) 5,982
Data processing equipment 6,189 1,001 - (165) (670) 6,355
peripherals 353 5 - - (99) 259
Office equipment 523 61 - (14) (22) 548
Vehicles 74 6 - (4) (15) 61
Other equipment 98 5 - - (1) 102
and equipment 270 514 - (2) - 782
Data processing equipment 217 51 - - (7) 261
Office equipment 9 4 - - (6) 7
Vehicles 47 1 - (48) - -
CPE assets 9 2 - - - 11
RSA assets 227 36 - - (10) 253
Total 88,790 13,633 247 (2,633) (2,762) 97,275
Net Book Value 74,897 77,047
50

a. Gain on disposal or sale of property and equipment
2013 2012
Proceeds from sale of property and equipment 466 360
Net book value (53) (282)
Gain on disposal or sale
of property and equipment 413 78
b. Assets impairment
(i) As of December 31, 2013 and 2012, the CGUs that independently generate cash inflows
were fixed wireline, fixed wireless, cellular and others. As of December 31, 2013 and 2012,
there were indications of impairment in the fixed wireless CGU (presented as part of personal
segment), which were mainly due to increased competition in the fixed wireless market that
resulted in lower average tariffs, declining active customers and declining Average Revenue
Per User (“ARPU”). The Company assessed the recoverable value of the assets in the CGU
and determined that assets for the fixed wireless CGU were impaired by Rp596 billion and
Rp247 billion as at December 31, 2013 and 2012, respectively, which are recognized in the
consolidated statement of comprehensive income under “Depreciation and amortization”.
The recoverable amount has been determined based on value-in-use (VIU) calculations.
These calculations used pre-tax cash flow projections approved by management covering a
five-year period and with cash flows beyond the five-year period extrapolated using a
perpetuity growth rate. The cash flow projections reflect management’s expectations of
revenue, Earnings Before Interest, Tax, Depreciation and Amortization (“EBITDA”) growth
and operating cash flows on the basis that the fixed wireless CGU generates positive net
cash flows starting from 2014. Management’s cash flow projection also incorporates
management’s reasonable expectations for developments in macro economic conditions and
market expectations for the Indonesian telecommunications industry. As of December 31,
2013 and 2012, management applied a pre-tax discount rate of 13.5% and 12.3%,
respectively, derived from the Company’s post-tax weighted average cost of capital and
benchmarked to externally available data. As of December 31, 2013 and 2012, the perpetuity
growth rate used of 0% and 0.5%, respectively, assumes that subscriber numbers and
average revenue per user may continue to decrease after five years.
If the performance of the fixed wireless CGU continues to decline or if management’s

initiatives are not performing as expected in the next financial year, analysis will be required
to assess whether there will be further impairment next year.
(ii) Management believes that there is no indication of impairment in the value of other CGUs as
of December 31, 2013 and 2012.
c. Others
(i) Interest capitalized to property under construction amounted to Rp100 billion and
Rp44 billion for the years ended December 31, 2013 and 2012, respectively. The
capitalization rate used to determine the amount of borrowing costs eligible for capitalization
ranges from 9.75% to 13.07% and from 7.72% to 9.75% for the years ended December 31,
2013 and 2012, respectively.
(ii) No foreign exchange loss was capitalized as part of property under construction for the years
ended December 31, 2013 and 2012.
51

c. Others (continued)
(iii) On August 7, 2012, Telkom-3 Satellite with a total value of Rp1,606 billion was built and
launched, but failed to reach its orbit. The carrying value of the satellite was charged to other
expenses in the 2012 consolidated statement of comprehensive income. Telkom-3 Satellite
was insured with insurance coverage that was adequate to cover losses from the insured
risks such as the event experienced by the Company. Insurance claim was made and the
amount of insurance compensation amounting to Rp1,772 billion was agreed and approved
by the insurer and recorded as part of other income in the 2012 consolidated statement of
comprehensive income. In November 2012, the Company received the proceeds from the
insurance claim.
(iv) In 2012, Telkomsel decided to replace certain equipment units with net carrying amount of
Rp1,037 billion, as part of a modernization program. Accordingly, Telkomsel changed the
estimated useful lives of such equipment. In 2013, the effect of additional depreciation
expense amounted to Rp131 billion.
The impact of the change in the estimated useful lives of the equipment for the year ended
December 31, 2014 is to decrease the profit before income tax by Rp84 billion.
(v) In 2012, the useful lives of Telkomsel’s towers were changed from 10 years to 20 years to
reflect their current economic lives. The impact is a reduction of depreciation expense by
Rp606 billion recognized in the 2013 consolidated statement of comprehensive income.
The impact of the change in the estimated useful lives of the towers in future periods is to
increase the profit before income tax as follows:
Years Amount
2014 565
2015 469
2016 301
2017 92
(vi) Exchange of property and equipment
• In 2011, the Company and PT Industri Telekomunikasi Indonesia (“INTI”) signed

Purchase Orders of Procurement and Installation Agreement for the Modernization of the
Copper Cable Network through Optimization of Asset Copper Cable Network with
Trade In/Trade Off with total procurement value amounting to Rp1,499 billion up to
December 31, 2013.
In 2013 and 2012, the Company derecognized the copper cable network asset with net
carrying value of Rp1.6 billion and Rp6.2 billion, respectively, and recorded the fiber optic
network asset from the exchange transaction of Rp203 billion and Rp430 billion,
respectively.
• In 2013, certain equipment units of Telkomsel with net carrying amount of Rp268 billion
were exchanged with equipment from NSN Oy and PT Huawei. As of December 31, 2013,
Telkomsel’s equipment with net carrying amount of Rp105 billion are going to be
exchanged with equipment from NSN Oy and PT Huawei; therefore, Telkomsel’s
equipment units were reclassified as assets held for sale (Note 9).
52


(vi) Exchange of property and equipment (continued)
In 2012, certain equipment units of Telkomsel with net carrying amount of Rp1,686 billion
were exchanged with equipment from NSN Oy and PT Huawei, where Rp791 billion
relates to asset held for sale that was recognized in 2011.
The cost of the acquired equipment is measured at the aggregate of the carrying amount
of the equipment given up and the amount of cash paid.
(vii) The Company and subsidiaries own several pieces of land rights located throughout
Indonesia with Building Use Rights (“Hak Guna Bangunan” or “HGB”) for a period of
2 - 45 years which will expire between 2014 and 2052. Management believes that there will
be no issue in obtaining the extension of the land rights when they expire.
(viii) As of December 31, 2013, the Company and subsidiaries’ property and equipment except
land rights, with net carrying amount of Rp72,000 billion were insured against fire, theft,
earthquake and other specified risks, with a maximum loss claim of Rp4,449 billion,
US$52.51 million, EURO0.63 million, SGD16.55 million and HKD8.44 million, and on a first
loss basis of Rp6,815 billion including business recovery of Rp324 billion with the Automatic
Reinstatement of Loss Clause. In addition, Telkom-1 and Telkom-2 were insured separately
for US$3.41 million and US$28.55 million, respectively. Management believes that the
insurance coverage is adequate to cover potential losses from the insured risks.
(ix) As of December 31, 2013, the percentage of completion of property under construction was
around 32.69% of the total contract value, with estimated dates of completion between
January 2014 and December 2015. The balance of property under construction mainly
consists of buildings, transmission installation and equipment, cable network and power
supply. Management believes that there is no impediment to the completion of the
construction in progress.
(x) All assets owned by the Company have been pledged as collateral for bonds (Note 20a).
Certain property and equipment of the Company’s subsidiaries with gross carrying value
amounting to Rp6,214 billion have been pledged as collateral under lending agreements
(Notes 17 and 21).
(xi) In 2012, the Company and Telkomsel derecognized certain assets under USO arrangements
(Note 41c.v), with cost and net carrying amount of Rp259 billion and Rp137 billion,
respectively. The net carrying amount of the assets was charged to the 2012 consolidated
statement of comprehensive income.
(xii) As of December 31, 2013, the cost of fully depreciated property and equipment of the
Company and subsidiaries that are still used in operations amounted to Rp40,791 billion. The
Company and subsidiaries are currently performing modernization of network assets to
replace the fully depreciated property and equipment.
(xiii) As of December 31, 2013, the total fair values of land rights and buildings of the Company
and subsidiaries, which are determined based on the sale value of the tax object (“Nilai Jual
Objek Pajak” or “NJOP”) of the related land rights and buildings, amounted to
Rp15,307 billion.
53


(xiv) The Company and Telkomsel entered into several agreements with PT Profesional
Telekomunikasi Indonesia, PT Tower Bersama Infrastructure Tbk, PT Solusindo Kreasi
Pratama, PT Prima Media Selaras, PT Naragita Dinamika Komunika and other tower
providers to lease spaces in telecommunication towers (slot) and sites of the towers for a
period of 10 years. The Company and Telkomsel may extend the lease period based on the
agreement by both parties. In addition, the Company and subsidiaries also have lease
commitments for property and equipment under RSA, transmission installation and
equipment, data processing equipment, office equipment, vehicles and CPE assets with the
option to purchase certain leased assets at the end of the lease terms. Future minimum
lease payments for assets under finance lease are as follows:
Year 2013 2012

2013 - 652
2014 1,070 548
2015 885 398
2016 847 354
2017 813 334
2018 754 279
Thereafter 2,535 607
Total minimum lease payments 6,904 3,172
Interest (1,935) (848)
Net present value of minimum lease payments 4,969 2,324
Current maturities (Note 18a) (648) (510)
Long-term portion (Note 18b) 4,321 1,814
12. ADVANCES AND OTHER NON-CURRENT ASSETS

Advances and other non-current assets as of December 31, 2013 and 2012 consist of:
2013 2012
Advances for purchase of property and equipment 1,550 775
Prepaid rental - net of current portion (Note 8) 1,403 1,367
Frequency license - net of current portion (Note 8) 619 279
Long-term trade receivables - net of current portion (Note 6) 558 294
Deferred charges 529 471
Claim for tax refund - net of current portion (Note 31) 499 -
Security deposits 73 103
Restricted cash 54 217
Assets not used in operations - net 0 0
Others 9 4
Total 5,294 3,510
Prepaid rental covers rent of leased line and telecommunication equipment and land and building
under lease agreements of the Company and subsidiaries with rental periods ranging from 1 to 33
years.
Long-term trade receivables are measured at amortized cost using the effective interest rate method
payable in installments over 4 years, and arose from providing telecommunication access and
services in rural areas (USO) (Note 41c.v).
54

12. ADVANCES AND OTHER NON-CURRENT ASSETS (continued)
As of December 31, 2013 and 2012, deferred charges represent deferred Revenue-Sharing
Arrangement (“RSA”) charges and deferred Indefeasible Right of Use (“IRU”) Agreement charges.
Total amortization of deferred charges for the years ended December 31, 2013 and 2012 amounted to
Rp91 billion and Rp87 billion, respectively.
As of December 31, 2013 and 2012, restricted cash represents time deposits with original maturities
of more than one year and cash pledged as collateral for bank guarantees for the USO contract
(Note 41c.v) and other contracts.
As of December 31, 2013 and 2012, the carrying amount of the Company and subsidiaries’
temporarily idle property and equipment amounted to Rp0 billion and Rp0.4 billion, respectively.
13. INTANGIBLE ASSETS
(i) The changes in the carrying amount of goodwill, software, license and other intangible assets for
the years ended December 31, 2013 and 2012 are as follows:
Other
intangible
Goodwill Software License assets Total
Gross carrying amount:

Balance, December 31, 2012 269 2,909 66 400 3,644
Additions 1 521 1 114 637
Deductions - (8) - (112) (120)
Reclassifications/ translations - 10 - (1) 9
Accumulated amortization:
Balance, December 31, 2012 (29) (1,825) (31) (316) (2,201)
Amortization expense during
the year - (458) (6) (114) (578)
Deductions - 8 - 112 120
Reclassifications/ translations - (3) - - (3)
Net Book Value 241 1,154 30 83 1,508
Weighted-average amortization
period 7.51 years 11.30 years 3.63 years
Other
intangible
Gross carrying amount:

Additions 0 431 - 6 437
Acquisition of BDM’s data
center (Note 1d) 77 - - 3 80
Deductions - (58) - - (58)
Reclassifications - - (749) 158 (591)
55

13. INTANGIBLE ASSETS (continued)

Other
intangible
Accumulated amortization:
Amortization expense during
the year - (424) (6) (36) (466)
Deductions - 58 - - 58
Reclassifications - - 314 (120) 194
Net Book Value 240 1,084 35 84 1,443

Weighted-average amortization
period 6.86 years 10.43 years 11.11 years
(ii) Goodwill resulted from sales-purchase transaction of Data Center Business between Sigma and
BDM in 2012 (Note 1d), acquisitions of Ad Medika in 2010 and Sigma in 2008.
(iii) The estimated annual amortization expense of intangible assets from December 31, 2013 is
approximately Rp475 billion. The remaining amortization periods of intangible assets, excluding
land rights, range from 1 to 20 years.
(iv) The aggregate amounts of goodwill allocated to each CGU are as follows:
2013 2012
Sigma 88 88
Ad Medika 82 82
Total 170 170
Metra performed its annual impairment tests on those CGUs based on fair value less cost to sell
using discounted cash flow projections. The impairment tests used management-approved cash
flow projections covering a five-year period. Key assumptions used in the impairment tests are as
follows:
2013 2012
Sigma Ad Medika Sigma Ad Medika
Discount rate 11.0% 14.0% 11.8% 11.5%

Perpetuity growth rate 4.5% 4.5% 4.5% 4.5%
As of December 31, 2013 and 2012, no impairment charge was required for goodwill on
acquisition of subsidiaries, with any reasonably possible changes to the key assumptions applied
not likely to cause the carrying amounts of the CGUs to exceed their recoverable amounts.
(v) As of December 31, 2013, the cost of fully amortized intangible assets that are still used in
operations amounted to Rp1,321 billion.
14. TRADE PAYABLES

2013 2012
Related parties
Purchase of equipment, materials and services 805 412
Payables to other telecommunications providers 21 20
Sub-total 826 432
56

14. TRADE PAYABLES (continued)

2013 2012
Third parties
Purchase of equipment, materials and services 9,758 6.023
Radio frequency usage charges, concession fees
and Universal Service Obligation charges 960 621
Payables to other telecommunications providers 56 204
Sub-total 10,774 6.848
Total 11,600 7,280
Trade payables by currency are as follows:

2013 2012
Rupiah 8,174 4,146

U.S. dollar 3,373 3,111
Others 53 23
Total 11,600 7,280
15. ACCRUED EXPENSES

2013 2012
Operations, maintenance and telecommunications services 2,504 2,917
Salaries and benefits 1,453 1,491
General, administrative and marketing expenses 1,126 882
Interest and bank charges 181 174
Early retirement program - 699
Total 5,264 6,163
Accruals for early retirement program arose from the Decision No. PR.206.01/r.02/PD000/COP-
B0010000/2012 dated November 1, 2012 of the Human Capital and General Affairs Director on early
retirement program and communicated to the employees on the same date. The Company estimated
the accrual on the basis of the number of eligible employees that met the criteria stipulated in the
Company’s regulation related to this program. Accrued early retirement benefits as of
December 31, 2012 amounting to Rp699 billion were charged to the 2012 consolidated statement of
comprehensive income (Note 27). In 2013, early retirement program has been completed and the
related costs have been fully paid to the eligible employees.
16. UNEARNED INCOME

2013 2012
Prepaid pulse reload vouchers 3,117 2,352
Other telecommunications services 46 132
Others 327 245
Total 3,490 2,729
57

17. SHORT-TERM BANK LOANS

2013 2012
Outstanding Outstanding
Original Original
currency Rupiah currency Rupiah
Lenders Currency (in millions) equivalent (in millions) equivalent
Bank CIMB Niaga Rp - 155 - 20
Bank UOB Rp - 130 - -
Bank Danamon Rp - 80 - -
BRI Rp - 50 - -
Others Rp - 17 - 13
US$ - - 0.42 4
Total 432 37
Other significant information relating to short-term bank loans as at December 31, 2013 is as follows:
Total
facility Interest Interest
(in Maturity payment rate
Borrower Currency billions) date period per annum Security
Bank CIMB Niaga

April 25, 2005 a Balebat Rp 12 October 18, 2014 Monthly 11.00% Property and
equipment
(Note 11),
inventories
(Note 7), and trade
receivables (Note 6)
April 29, 2008 a Balebat Rp 10 October 18, 2014 Monthly 11.00% Property and
equipment
(Note 11),
inventories
(Note 7), and trade
receivables (Note 6)
March 21, 2013 Infomedia Rp 38 October 18, 2014 Monthly 10.25% Trade receivables
(Note 6)
(Note 6)
(Note 6)
April 28, 2013 GSD Rp 85 August 18, 2014 Monthly 9.75% Property and
equipment
(Note 11)
September 30,
2013 GSD Rp 50 August 18, 2014 Monthly 9.75% Property and
equipment
(Note 11)
BRI
March 14, 2013 Infomedia Rp 50 March 14, 2014 Monthly 10.00% Trade receivables
(Note 6)
Bank Danamon
August 23, 2013 Infomedia Rp 80 August 23, 2014 Monthly 10.50% Trade receivables
(Note 6)
Bank UOB
November 22,
2013 Infomedia Rp 200 November 22, 2014 Monthly 10.60% Trade receivables
(Note 6)
The credit facilities obtained by the Company’s subsidiaries are used for working capital purposes.
a
based on the latest amendment on October 10, 2012
58

18. CURRENT MATURITIES OF LONG-TERM LIABILITIES

a. Current maturities
Notes 2013 2012

Bank loans 21 3,956 4,475
Obligations under finance leases 11 648 510
Bonds and notes 20 276 440
Two-step loans 19 213 196
Total 5,093 5,621

b. Long-term portion
Scheduled principal payments as of December 31, 2013 are as follows:

Year
Notes Total 2015 2016 2017 2018 Thereafter
Bank loans 21 5,635 2,854 1,040 853 487 401

Bonds and notes 20 3,073 1,045 33 - - 1,995
Two-step loans 19 1,702 215 218 220 196 853
Obligations under finance leases 11 4,321 525 535 552 545 2,164
Total 14,731 4,639 1,826 1,625 1,228 5,413
19. TWO-STEP LOANS
Two-step loans are unsecured loans obtained by the Government which are then re-loaned to the
Company. The loans entered into up to July 1994 were recorded and payable in rupiah based on the
exchange rate at the date of drawdown. Loans entered into after July 1994 are payable in their original
currencies and any resulting foreign exchange gain or loss is borne by the Company.
2013 2012
Original Original
Overseas banks Yen 8,447 979 9,215 1,031

US$ 35 429 40 382
Rp - 507 - 574
Total 1,915 1,987

Interest Interest
Payment payment rate
Lenders Currency schedule period per annum
Overseas banks US$ Semi-annually Semi-annually 4.00%

Rp Semi-annually Semi-annually 6.79%
Yen Semi-annually Semi-annually 3.10%
59

19. TWO-STEP LOANS (continued)
The loans are intended for the development of telecommunications infrastructure and supporting
telecommunication equipment. The loans are payable in semi-annual installments and are due on
various dates through 2024.
Since 2008, the Company has used all facilities under the two-step loans program and the drawdown
period for the two-step loans has expired.
The Company is required to maintain financial ratios as follows:

a. Projected net revenue to projected debt service ratio should exceed 1.2:1 for the two-step loans
originating from the Asian Development Bank (“ADB”).
b. Internal financing (earnings before depreciation and finance costs) should exceed 20% compared
to annual average capital expenditures for loans originating from the ADB.
As of December 31, 2013, the Company complied with the above-mentioned ratios.
20. BONDS AND NOTES

2013 2012
Original Original
Bonds and notes Currency (in millions) equivalent (in millions) equivalent
Bonds
Series A Rp - 1,005 - 1,005
Series B Rp - 1,995 - 1,995
Promissory Notes
PT Huawei US$ 18 213 46 445
PT ZTE Indonesia (“ZTE”) US$ 11 136 22 216
Medium Term Notes (“MTN”)
PT Finnet Indonesia (“Finnet”) Rp - - - 8
Total 3,349 3,669

a. Bonds
Interest Interest
Listed Issuance Maturity payment rate
Bonds Principal Issuer on date date period per annum
Series A 1,005 The Company IDX June 25, 2010 July 6, 2015 Quarterly 9.60%
Series B 1,995 The Company IDX June 25, 2010 July 6, 2020 Quarterly 10.20%
Total 3,000
60

20. BONDS AND NOTES (continued)
a. Bonds (continued)
The bonds are secured by all of the Company’s assets, movable or non-movable, either existing
or in the future (Note 11c.x). The underwriters of the bonds are Bahana, PT Danareksa Sekuritas
and PT Mandiri Sekuritas and the trustee is PT CIMB Niaga Tbk.
The Company received the proceeds from the issuance of bonds on July 6, 2010.
The funds received from the public offering of bonds net of issuance costs, are to be used for
increasing capital expenditure which consisted of: wave broadband (bandwidth, softswitching,
datacom, information technology and others), infrastructure (backbone, metro network, regional
metro junction, internet protocol, and satellite system) and optimizing legacy and supporting
facilities (fixed wireline and wireless).
As of December 31, 2013, the rating of the bonds issued by PT Pemeringkat Efek Indonesia
(Pefindo) is idAAA (stable outlook).
Based on the indenture trusts agreement, the Company is required to comply with all covenants or
restrictions, including maintaining financial ratios as follows:
1. Debt to equity ratio should not exceed 2:1.
2. EBITDA to finance costs ratio should not be less than 5:1.
3. Debt service coverage is 125%.
As of December 31, 2013, the Company has complied with the above mentioned ratios.
b. Promissory Notes
Interest Interest
Issuance Payment payment rate
Supplier Currency Principal date schedule period per annum
PT Huawei US$ 0.3 June 19, 2009 Semi-annually Semi-annually 6 month LIBOR+2.5%
(January 11, 2014 -
June 23, 2016)
PT ZTE US$ 0.1 August 20, 2009 Semi-annually Semi-annually 6 month LIBOR+1.5%
Indonesia (February 11, 2014 - 6 month LIBOR+2.5%
(“ZTE”) June 15, 2016)
Based on Agreement of Frame Supply and Deferred Payment Arrangement between the
Company and ZTE and PT Huawei, the promissory notes issued by the Company to ZTE and
PT Huawei are vendor financing facilities with no collateral covering 85% of Hand-over Report
(“Berita Acara Serah Terima”) projects with ZTE and PT Huawei.
61

21. BANK LOANS

2013 2012
Original Original
BRI Rp - 3,035 - 4,011
Syndication of banks Rp - 2,426 - 1,950
BNI Rp - 1,305 - 1,201
BCA Rp - 858 - 1,564
Bank Mandiri Rp - 722 - 1,417
ABN Amro Bank N.V.
Stockholm (“AAB
Stockholm”) and Standard
Chartered Bank US$ 55 673 68 659
Bank CIMB Niaga Rp - 365 - 174
Japan Bank for International
Cooperation (“JBIC”) US$ 18 219 30 289
Bank Bukopin Rp - 31 - -
US$ 1 12 - -
Bank Ekonomi Rp - - - 41
US$ - - 0 3
Others (each below Rp10 billion) Rp - 1 - -
Total 9,647 11,309
Unamortized debt issuance cost (56) (51)
9,591 11,258
Current maturities (Note 18a) (3,956) (4,475)
Other significant information relating to bank loans as of December 31, 2013 is as follows:
Total
facility Current Interest Interest
(in period Payment payment rate
Borrower Currency billions) payment schedule period per annum Security
Syndication of banks
July 29, 2008a The Company Rp 2,400 600 Semi-annually Quarterly 3 months None
(BNI, BRI and (2010-2013) JIBOR+1.20%
BJB)
June 16, 2009a The Company Rp 2,700 675 Semi-annually Quarterly 3 months None
(BNI and BRI) (2011-2014) JIBOR+2.45%
December 19, 2012 Dayamitra Rp 2,500 - Semi annually Quarterly 3 months Property
(BNI, BRI and (2014-2020) JIBOR+3.00% and
Bank Mandiri) k equipment
(Note 11) and
trade
receivables
(Note 6)
BCA
July 9, 2009b&c Telkomsel Rp 4,000 666 Semi-annually Quarterly 3 months None
and July 5, 2010b&c (2009-2016) JIBOR+1.00%
a
December 16, 2010 TII Rp 200 40 Semi-annually Quarterly 3 months None
(2011-2015) JIBOR+1.25%
Bank Mandiri
July 9, 2009b&c Telkomsel Rp 5,000 695 Semi-annually Quarterly 3 months None
and July 5, 2010b&c (2009-2016) JIBOR+1.00%
BRI
October 13, 2010a The Company Rp 3,000 1,000 Semi-annually Quarterly 3 months None
(2013-2015) JIBOR+1.25%
a
July 20, 2011 Dayamitra Rp 1,000 160 Semi-annually Quarterly 3 months Property
(2011-2017) JIBOR+1.40% and
equipment
(Note 11)
62

21. BANK LOANS (continued)

Total
BRI (continued)
April 26, 2013 GSD Rp 141 - Monthly Monthly 10.00% Property
(2014-2018) and
equipment
(Note 11) and
lease
agreement
October 30, 2013 GSD Rp 70 - Monthly Monthly 10.00% Property
(2014-2021) and
equipment
(Note 11) and
trade
receivables,
(Note 6) and
lease
agreement
October 30, 2013 GSD Rp 34 - Monthly Monthly 10.00% Property
(2014-2021) and
equipment
(Note 11) and
trade
receivables,
(Note 6) and
lease
agreement
ABN Amro Bank N.V.
Stockholm Branch
(“AAB Stockholm”)
and Standard
Chartered Bank
December 30, 2009b&d Telkomsel US$ 0.3 0 Semi-annually Semi-annually 6 months None
(2011-2016) LIBOR+0.82%
BNI
October 13, 2010a The Company Rp 1,000 286 Semi-annually Quarterly 3 months None
(2013-2015) JIBOR+1.25%
a
December 23, 2011 PIN Rp 500 43 Semi-annually Quarterly 3 months Inventories
(2013-2016) JIBOR+1.50% (Note 7)
and trade
receivables
(Note 6)
November 28, 2012a Metra Rp 44 4 Annually Monthly 10.25% Property
(2013-2015) and
equipment
(Note 11) and
trade
receivables
(Note 6)
March 13, 2013a&h Sigma Rp 300 35 Monthly Monthly 1 month Property
(2013-2015) JIBOR+3.35% and
equpment
(Note 11) and
trade
receivables
(Note 6)
March 26, 2013a Metra Rp 60 15 Quarterly Quarterly 10.25% Property
(2013-2016) and
equpment
(Note 11) and
trade
receivables
(Note 6)
May 2, 2013a Sigma Rp 312 - Monthly Monthly 1 month Property
(2015-2021) JIBOR+3.35% and
equpment
(Note 11) and
trade
receivables
(Note 6)
63


Total
BNI (continued)
November 25, 2013a Metra Rp 90 - Quarterly Monthly 10.25% Property
(2013-2016) and
equpment
(Note 11) and
trade
receivables
(Note 6)
Japan Bank for
International
Cooperation (“JBIC”)
March 26, 2010a&e The Company US$ 0.06 0 Semi-annually Semi-annually 4.56% and None
(2010-2015) 6 months
LIBOR+0.70%
March 28, 2013a&j The Company US$ 0.03 - Semi-annually Semi-annually 2.18% and None
6 months
LIBOR+1.20%
Bank CIMB Niaga
March 21, 2007f GSD Rp 21 4 Quarterly Monthly 9.75% Property

(2007-2015) and
equipment
(Note 11)
July 28, 2009g Balebat Rp 2 0.6 Monthly Monthly 11.00% Property
(2010-2015) and
equipment
(Note 11),
inventories
(Note 7),
and trade
receivables
(Note 6)
May 24, 2010 g Balebat Rp 1 0.4 Monthly Monthly 11.00% Property
(2010-2015) and
equipment
(Note 11),
inventories
(Note 7),
and trade
receivables
(Note 6)
March 31, 2011 GSD Rp 24 3 Monthly Monthly 9.75% Property
(2011-2020) and
equipment
(Note 11) and
lease
agreement
(2011-2019) and
equipment
(Note 11) and
lease
agreement
(2011-2016) and
equipment
(Note 11) and
lease
agreement
September 9, 2011 GSD Rp 41 4 Monthly Monthly 9.75% Property
(2011-2021) and
equipment
(Note 11) and
lease
agreement
September 9, 2011 GSD Rp 11 3 Monthly Monthly 9.75% Property
(2011-2015) and
equipment
(Note 11) and
lease
agreement
64


Total
Bank CIMB Niaga (continued)

August 2, 2012g Balebat Rp 4 1 Monthly Monthly 11.00% Property
(2012-2015) and
equipment
(Note 11),
inventories
(Note 7),
and
trade
receivables
(Note 6)
September 20, 2012a TLT Rp 1,150 - Monthly Monthly 3 Month Property
(2015-2030) JIBOR and
+3.45% equipment
(Note 11)
September 20, 2012a TLT Rp 118 - Monthly Monthly 9.00% Property
(2015-2030) and
equipment
(Note 11)
October 10, 2012g Balebat Rp 1 0.5 Monthly Monthly 11.00% Property
(2012-2015) and
equipment
(Note 11),
inventories
(Note 7),
and
trade
receivables
(Note 6)
August 26, 2013 Balebat Rp 3.5 0.2 Monthly Monthly 11.00% Property
(2013-2018) and
equipment
(Note 11),
inventories
(Note 7),
and
trade
receivables
(Note 6)
Bank Ekonomi
September 10, 2008a&h Sigma Rp 33 15 Monthly Monthly 9.00% Property
(2009-2015) and
equipment
(Note 11)
and trade
receivables
(Note 6)
August 7, 2009a&h Sigma Rp 35 3 Monthly Monthly 9.00% Property
for some and
installments equipment
(2009-2013) (Note 11)
and trade
receivables
(Note 6)
August 7, 2009a&h Sigma Rp 20 7 Monthly Monthly 9.00% Property
for some and
installments equipment
(2009-2014) (Note 11)
and trade
receivables
(Note 6)
February 23, 2011a&h Sigma Rp 30 16 Monthly Monthly 9.00% Property
(2011-2015) and
equipment
(Note 11)
and trade
receivables
(Note 6)
65


Total
Bank Ekonomi (continued)

February 23, 2011a&h Sigma US$ 0.002 0.0003 Monthly Monthly 6.00% Property
(2011-2015) and
equipment
(Note 11)
and trade
receivables
(Note 6)
Bank Bukopin
August 4, 2011 i Patrakom Rp 9 2 Monthly Monthly 11.00% Property
(2012-2015) and
equipment
(Note 11)
and trade
receivables
(Note 6)
June 28, 2013 Patrakom Rp 35 1.5 Monthly Monthly 11.00% Property
(2013-2016) and
equipment
(Note 11)
December 18, 2012 Patrakom US$ 0.013 0.0003 Monthly Monthly 6.50% Property
(2013-2016) and
equipment
(Note 11)
The credit facilities obtained by the Company and subsidiaries are used for working capital purposes.
a
As stated in the agreements, the Company and subsidiaries are required to comply with all covenants or restrictions such as
on dividend distribution, obtaining new loans, including maintaining financial ratios. As of December 31, 2013, the Company
and subsidiaries have complied with the ratios.
b
Telkomsel has no collateral for its bank loans, or other credit facilities. The terms of the various agreements with Telkomsel’s
lenders and financiers require compliance with a number of pledges and negative pledges as well as financial and other
covenants, which include, among other things, certain restrictions on the amount of dividends and other profit distributions
which could adversely affect Telkomsel’s capacity to comply with its obligation under the facility. The terms of the relevant
agreements also contain default and cross default clauses. As of December 31, 2013, Telkomsel has complied with the
above covenants.
c
In January 2012, the availability periods of the facilities from BCA and Bank Mandiri expired.
d
Pursuant to the agreements with PT Ericsson Indonesia (“Ericsson Indonesia”) and Ericsson AB (Note 41a.ii), Telkomsel
entered into an EKN-Backed Facility Agreement (“facility”) with ABN Amro Bank N.V. Stockholm branch (as “the original
lender”) and Standard Chartered Bank (as “the original lender” , “the arranger”, “the facility agent” and “the EKN agent”), and
ABN Amro Bank N.V., Hong Kong (as “the arranger”) for the purchase of Ericsson telecommunication equipment and
services. The facilities consist of facility 1, 2 and 3 amounting to US$117 million, US$106 million, and US$95 million,
respectively. The availability period of facility 1, 2 and 3 expired in July 2010, March 2011 and November 2011, respectively.
In October 2011, EKN agreed to reduce the premium on the unused facility by US$3 million through a cash refund.
e
In connection with the agreement with NSW-Fujitsu Consortium, the Company entered into a loan agreement with JBIC, the
international arm of Japan Finance Corporation, for the purchase of NSW-Fujitsu Consortium telecommunication equipment
and services. The facilities consist of facility A and B amounting to US$36 million and US$24 million, respectively.
f
Based on the latest amendment on March 31, 2011
g
Based on the latest amendment in 2013
h
In March 2013, the bank loan was fully repaid by Sigma through refinancing with BNI
i
In August 2013, the bank loan was rescheduled up to February 2015
j
In connection with the agreement with NEC Corporation Consortium and TE SubCom, the Company entered into a loan
agreement with JBIC, for the procurement of goods and services from NEC Corporation Consortium and TE SubCom for the
Southeast Asia Japan Cable System project. The facilities consist of facility A and facility B amounting to US$18.8 million and
US$12.5 million, respectively
66

22. NON-CONTROLLING INTERESTS

2013 2012
Non-controlling interests in net assets of subsidiaries:

Telkomsel 16,735 15,340
Metra 87 66
GSD 58 31
Patrakom 2 -
Napsindo - -
Total 16,882 15,437
2013 2012
Non-controlling interests in total comprehensive

income (loss) of subsidiaries:
Telkomsel 6,071 5,499
Metra 20 14
Patrakom 0 -
GSD (6) (1)
Napsindo - -
Total 6,085 5.512
23. CAPITAL STOCK

2013
Number of Percentage Total

Description shares of ownership paid-up capital
Series A Dwiwarna share

Government 1 - 0
Series B shares
Government 51,602,353,559 53.14 2,580
The Bank of New York Mellon Corporation* 10,031,129,780 10.33 502
Directors (Note 1b):
Indra Utoyo 27,540 - 0
Honesti Basyir 540 - 0
Priyantono Rudito 540 - 0
Sukardi Silalahi 540 - 0
Public (individually less than 5%) 35,467,341,100 36.53 1,773
Total 97,100,853,600 100.00 4,855

Treasury stock (Note 25) 3,699,142,800 - 185
Total 100,799,996,400 100.00 5,040
*The Bank of New York Mellon Corporation serves as the Depositary of registered ADS holders for the Company’s ADSs.
67

23. CAPITAL STOCK (continued)
2012
Number of Percentage Total
Description shares** of ownership paid-up capital
Series A Dwiwarna share
Government 1 - 0
Series B shares
Government 51,602,353,559 53.90 2,580
The Bank of New York Mellon Corporation* 10,988,441,080 11.48 549
Directors (Note 1b):
Indra Utoyo 27,540 - 0
Honesti Basyir 540 - 0
Priyantono Rudito 540 - 0
Sukardi Silalahi 540 - 0
Public (individually less than 5%) 33,154,520,300 34.62 1,658
Total 95,745,344,100 100.00 4,787
Treasury stock (Note 25) 5,054,652,300 - 253
Total 100,799,996,400 100.00 5,040
* The Bank of New York Mellon Corporation serves as the Depositary of registered ADS holders for the Company’s ADSs.
** After stock split (Note 1c)
The Company issued only 1 Series A Dwiwarna share which is held by the Government and cannot
be transferred to any party, and has a veto in the General Meeting of Stockholders of the Company
with respect to election and removal from the Boards of Commissioners and Directors, issuance of
new shares, and amendments of the Company’s Articles of Association.
24. ADDITIONAL PAID-IN CAPITAL
2013 2012
Proceeds from sale of 933,333,000 shares in excess of par value
through IPO in 1995 1,446 1,446
Excess of value over cost of selling 211,290,500 shares
treasury stock phase I (Note 25) 544 -
Difference in value arising from restructuring
transactions and other transactions between entities
under common control (Note 2d) 478 -
Excess of value over cost of treasury stock transferred to
employee stock ownership program (Note 25) 228 -
Capitalization into 746,666,640 Series B shares in 1999 (373) (373)
Net 2,323 1,073
68

24. ADDITIONAL PAID-IN CAPITAL (continued)
Difference in value arising from restructuring transactions and other transactions of entities under
common control amounting Rp478 billion arose from the early termination of the Company’s exclusive
rights to provide local and inter-local fixed line telecommunication services, for which the Company is
required by the Government to use the funds received from this compensation for the development of
telecommunication infrastructure. As of December 31, 2013 and 2012, the accumulated development
of the related infrastructure amounted to Rp537 billion.
25. TREASURY STOCK
Maximum Purchase
Number
Phase Basis Period of Shares Amount
I EGM December 21, 2005 - June 20, 2007 1,007,999,964 Rp5,250

II AGM June 29, 2007 - December, 28, 2008 215,000,000 Rp2,000
III AGM June 20, 2008 - December 20, 2009 339,443,313 Rp3,000
- BAPEPAM - LK October 13, 2008 - January 12, 2009 4,031,999,856 Rp3,000
IV AGM May 19, 2011 - November 20, 2012 645,161,290 Rp5,000
Movements in treasury stock as a result of the repurchase of shares are as follows:

2013 2012
Number Number
of shares % Rp of shares* % Rp
Beginning balance 5,054,652,300 5.01 8,067 3,868,299,800 3.84 6,323

Number of shares
acquired - - - 1,186,352,500 1.17 1,744
Transfer to employees
ownership programme (299,057,000) (0.29) (433) - - -
Proceeds from sale of

treasury stock (1,056,452,500) (1.05) (1,829) - - -
Ending balance 3,699,142,800 3.67 5,805 5,054,652,300 5.01 8,067
*After stock split (Note 1c)
Pursuant to the AGM of Stockholders of the Company held on June 11, 2010, the stockholders
approved the changes to the Company’s plan for the treasury stock as a result of the Share Buyback
I, II and III, as follows: (i) sold, through or outside stock exchange; (ii) cancellation by deduct its
equity; (iii) implementation of equity stock conversion and (iv) funding.
Based on the Annual General Meeting of the Company on April 19, 2013, the Company's stockholders
approved the change to the plan for the treasury stock phase III, which was decided to be used for the
implementation of the Employee Stock Ownership Program (“ESOP”) for the year 2013.
On May 31, 2013, the Company offered all its eligible employees and those of its subsidiaries
(collectively referred to as the “participants”), the right to purchase a fixed number of its shares at a
certain price. The shares have become an entitlement of the employees on the transaction dates and
are no longer conditional on the satisfaction of any vesting conditions. Shares which are held by
employees through the ESOP have a lock-up period that varies from 0 up to 12 months, depending on
the position of the employee.
In the lock-up period, participants may not transfer shares or have shares transactions either through
or outside the stock exchange.
69

25. TREASURY STOCK (continued)
Price per share offered was Rp10,714 and each participant received allowance (discount) of
Rp5,575 per share. At the closing of this program, the Company had transferred a part of the treasury
stock phase III to employees totaling 59,811,400 shares (equivalent to 299,057,000 shares after the
stock split) with fair value amounting to Rp661 billion. The excess in value of treasury stock recovered
over acquisition cost of the stock amounting to Rp228 billion was recorded as additional paid-in capital
(Note 24).
The difference between the fair value of treasury stock and amount paid by the participants amounting
to Rp353 billion is recorded in the consolidated statement of comprehensive income (Note 27).
On July 30, 2013, the Company resold 211,290,500 shares (equal to 1,056,452,500 shares after the
stock split) for the repurchase of shares of treasury stock phase I with fair value amounting to
Rp2,409 billion. The excess in value of the treasury stock sold over their acquisition cost amounting to
Rp544 billion was recorded as additional paid-in capital (net of related costs to sell the shares)
(Note 24).
26. REVENUES
2013 2012
Telephone Revenues
Cellular
Usage charges 30,722 29,477
Monthly subscription charges 730 696
Features 686 558
32,138 30,731
Fixed lines
Usage charges 6,453 7,323
Monthly subscription charges 2,682 2,805
Call center 324 228
Installation charges 12 112
Others 230 194
9,701 10,662
Total Telephone Revenues 41,839 41,393
Interconnection Revenues
Domestic interconnection and transit 2,971 2,618
International interconnection 1,872 1,655
Total Interconnection Revenues 4,843 4,273
Data, Internet, and Information Technology Service
Revenues
Internet, data communication and information technology
services 18,373 14,857
Short Messaging Services (“SMS”) 13,134 12,631
Voice over Internet Protocol (“VoIP”) 119 81
E-business 83 55
Total Data, Internet, and Information Technology Service
Revenues 31,709 27,624
70

26. REVENUES (continued)
2013 2012
Network Revenues
Leased lines 861 824
Satellite transponder lease 392 384
Total Network Revenues 1,253 1,208
Other Telecommunications Service Revenues

Customer Premise Equipment (“CPE”) and terminal 1,197 1,046
Leases 661 401
USO compensation 508 253
Directory assistance 308 295
Pay TV 274 405
Others 375 245
Total Other Telecommunications Service Revenues 3,323 2,645
TOTAL REVENUES 82,967 77,143
The details of net revenues received by the Company and subsidiaries from agency relationships for
the year ended December 31, 2013 and 2012 are as follows:
2013 2012
Gross revenues 18,663 15,059
Compensation to value added service providers (290) (202)
Net revenues 18,373 14,857
27. PERSONNEL EXPENSES
2013 2012
Salaries and related benefits 3,553 3,257
Vacation pay, incentives and other benefits 3,252 3,400
Employees’ income tax 1,160 1,022
Net periodic pension costs (Note 34) 873 789
Net periodic post-retirement health care benefit costs (Note 36) 374 90
Housing 220 200
Insurance 92 83
Other employee benefit 71 38
Other post-retirement benefit costs (Note 34) 66 65
LSA expense (Note 35) 19 121
Early retirement program (Note 15) - 699
Others 53 22
Total 9,733 9,786
71

28. OPERATIONS, MAINTENANCE AND TELECOMMUNICATION SERVICE EXPENSES

2013 2012
Operations and maintenance 10,667 9,012
Radio frequency usage charges (Notes 41c.i and 41c.ii) 3,098 3,002
Concession fees and Universal Service Obligation charges 1,595 1,452
Electricity, gas and water 1,063 879
Cost of phone, set top box, SIM and RUIM cards 752 687
Cost of IT services 677 222
Leased lines and CPE 440 407
Vehicles rental and supporting facilities 439 293
Insurance 374 671
Project Management 138 102
Travelling expenses 53 57
Others 36 19
Total 19,332 16,803
29. GENERAL AND ADMINISTRATIVE EXPENSES

2013 2012
Provision for impairment of receivables (Notes 6d) 1,589 915
General expenses 675 527
Training, education and recruitment 412 259
Travelling 341 259
Collection expenses 340 341
Professional fees 272 187
Meetings 138 105
Security and screening 93 62
Social contribution 85 129
Stationery and printing 73 55
Others 137 197
Total 4,155 3,036
30. INTERCONNECTION EXPENSES
2013 2012
Domestic interconnection and transit 3,720 3,464
International interconnection 1,207 1,203
Total 4,927 4,667
72

31. TAXATION
a. Claims for tax refund

2013 2012
The Company
Value added tax (“VAT”) 142 -
Subsidiaries
Value added tax (“VAT”) 306 399
Corporate income tax 38 18
Income tax
Article 23 - Withholding tax on service delivery 13 9
Import duties 10 10
Total claims for tax refund 509 436

Short-term portion (10) (436)
Long-term portion 499 -
b. Prepaid taxes
2013 2012
Subsidiaries
Corporate income tax 58 34
VAT 445 336
Income tax
525 372
c. Taxes payable
2013 2012
The Company
Income taxes
Article 4 (2) - Final tax 11 6
Article 21 - Individual income tax 34 21
Article 22 - Withholding tax on goods delivery and
imports 5 -
Article 25 - Installment of corporate income tax 53 30
Article 26 - Withholding tax on non-resident income 1 3
Article 29 - Corporate income tax 165 198
VAT 441 374
722 642
73

31. TAXATION (continued)
c. Taxes payable (continued)

2013 2012
Subsidiaries
Income taxes
Article 4 (2) - Final tax 48 37
Article 21 - Individual income tax 82 60
Article 25 - Installment of corporate income tax 440 378
Article 26 - Withholding tax on non-resident income 16 18
Article 29 - Corporate income tax 284 674
VAT 72 3
976 1,202
1,698 1,844
d. The components of income tax expense (benefit) are as follows:
2013 2012
Current
The Company 909 878
Subsidiaries 6,086 5,750
6,995 6,628
Deferred
The Company (149) (501)
Subsidiaries 13 (261)
(136) (762)
6,859 5,866
The reconciliation between the income tax expense calculated by applying the applicable tax rate
of 20% to the profit before income tax less income subject to final tax, and the net income tax
expense as shown in the consolidated statement of comprehensive income is as follows:
2013 2012
Profit before income tax 27,149 24,228
Less income subject to final tax (1,780) (913)
25,369 23,315
Tax calculated at the Company’s applicable
statutory tax rate of 20% 5,074 4,663
Difference in applicable statutory tax rate
for subsidiaries 1,213 1,050
Non-deductible expenses 460 381
Final income tax expenses 93 52
Others 19 (280)
Net income tax expense 6,859 5,866
74

d. The components of income tax expense (benefit) are as follows: (continued)

The reconciliation between the profit before income tax and the estimated taxable income of the
Company for the years ended December 31, 2013 and 2012 is as follows:
2013 2012
Profit before income tax 27,149 24,228
Add back consolidation eliminations 11,992 10,536
Consolidated profit before income tax and eliminations 39,141 34,764
Less profit before income tax of the subsidiaries (24,143) (21,616)
Profit before income tax attributable to the Company 14,998 13,148
Less income subject to final tax (433) (344)
14,565 12,804
Temporary differences:
Provision for impairment and
trade receivables written-off 854 43
Provision for impairment of assets 596 246
Net periodic pension and other post-retirement
benefits costs 414 291
Finance lease 366 (196)
Deferred installation fee 83 (72)
Provision for personnel expenses (13) 537
Valuation of fair value of long-term investment (352) -
Depreciation and gain on sale of property
and equipment (403) (424)
Payment of provision for early retirement program (699) 699
Other provisions 33 (19)
Net temporary differences 879 1,105
Permanent differences:
Net periodic post-retirement health care benefit costs 374 90
Employee benefits 247 218
Donations 193 215
Equity in net income of associates and subsidiaries (11,979) (10,583)
Gain on sale of long term investment (499) -
Others 460 360
Net permanent differences (11,204) (9,700)
Taxable income of the Company 4,240 4,209
Current corporate income tax expense 848 842

Final income tax expense 61 36
Total current income tax expense of the Company 909 878

Current income tax expense of the subsidiaries 6,086 5,750
Total current income tax expense 6,995 6,628
75

d. The components of income tax expense (benefit) are as follows: (continued)
Tax Law No. 36/2008 which futher regulated in Government Regulation No. 77/2013 stipulates a
reduction of 5% from the top rate applicable to qualifying listed companies, for those whose stocks
are traded in the IDX which meet the prescribed criteria that the public owns 40% or more of the
total fully paid and traded shares, and such shares are owned by at least 300 parties, with each
party owning less than 5% of the total paid-up shares. These requirements must be met by a
company for a period of 183 days in one tax year. The Company has met all of the required
criteria; therefore, for purposes of calculating income tax expense and liabilities for the financial
reporting periods of December 31, 2013 and 2012, the Company has reduced the applicable tax
rate by 5%.
The Company applied a tax rate of 20% for the fiscal years 2013 and 2012. The subsidiaries
applied a tax rate of 25% for the fiscal years 2013 and 2012.
The Company will submit the above corporate income tax computation in its income tax return
(“Surat Pemberitahuan Tahunan” or “Annual SPT”) for the fiscal year 2013 that will be reported to
the tax office based on prevailing regulations. The amount of corporate income tax for the year
ended December 31, 2012 agreed with what was reported in the Annual SPT.
e. Tax assessment
(i) The Company
The Directorate General of Tax (“DGT”) assessed the Company for Value Added Tax,
withholding income taxes and corporate income tax for fiscal year 2011. Tax assessment for
the fiscal year 2008 has been completed with the issuance of Tax Assessment Letter (SKP)
No. SPHP-2/WPJ.19/KP.03/2014 regarding notice of workup with no correction for Income
Tax Article 21/22/23/26 and 4 (2).
In November 2013, the Company received SKPKBs No. 00056/207/07/093/13 to
No. 00065/207/07/093/13 dated November 15, 2013, for the underpayment of Value Added
Tax (VAT) for the fiscal year January - September and November 2007 of Rp142 billion. On
January 2014, the Company filed an objection to the Tax Authorities regarding the
underpayment of VAT. As of the issuance date of the consolidated financial statements, the
Tax Authorities have not yet issued their decision on the objection.
(ii) Telkomsel
On February 25, 2009, the Tax Authorities filed a judicial review request to the Indonesian
Supreme Court (“SC”) for the Tax Court’s acceptance of Telkomsel’s appeal on 2002
withholding tax amounting to Rp 115 billion. On April 3, 2009, Telkomsel filed a contra-appeal
to the SC. In November 2012 Telkomsel received a favorable verdict from the SC which
accepted Telkomsel’s contra-appeal.
On April 21, 2010, the Tax Authorities filed a judicial review request to the SC for the Tax
Court’s acceptance of Telkomsel’s request to cancel the Tax Collection Letter (STP) for the
underpayment of December 2008 Income Tax Article 25 amounting to Rp429 billion (including
a penalty of Rp8 billion). In May 2010, Telkomsel field a contra-appeal to the SC. As of the
date of approval and authorization for issuance of these consolidated financial statements, the
judicial review is still in process.
76

e. Tax assessment (continued)
On August 10, 2010, the Tax Authorities filed a judicial review request to the SC for the Tax
Court’s acceptance of Telkomsel’s appeal on 2004 and 2005 VAT totaling Rp215 billion. In
September 2010, Telkomsel filed a contra-appeal to the SC. As of the date of approval and
authorization for issuance of these consolidated financial statements, the judicial review is still
in process.
In May and June 2012, Telkomsel received the refund of penalty of 2010 Income Tax
Article 25 underpayment amounting to Rp15.7 billion based on the Tax Court’s verdict. On
July 17, 2012, the Tax Authorities filed a judicial review request to the SC on the Tax Court’s
verdict. On September 14, 2012, Telkomsel filed a contra-appeal to the SC. As of the date of
approval and authorization for issuance of these consolidated financial statements, the judicial
review is still in process.
In August 2012, the Tax Authorities accepted Telkomsel’s objection and refunded the whole
claim for 2008 underpayment of VAT amounting to Rp232 billion (including penalty of Rp81.9
billion).
On March 12, 2012, Telkomsel received assessment letters as a result of a tax audit for the
fiscal year 2010 by the Tax Authorities. Based on the letters, Telkomsel overpaid corporate
income tax and underpaid VAT amounting to Rp597.4 billion and Rp302.7 billion (including
penalty of Rp73.3 billion), respectively. Telkomsel accepted the assessment on the
overpayment of corporate income tax and Rp12.1 billion of the underpayment of the VAT
(including penalty of Rp6.3 billion). The accepted portion was charged to the 2012
consolidated statement of comprehensive income. On April 5, 2012, Telkomsel received a
refund for the overpayment of corporate income tax for fiscal year 2010 amounting to
Rp294.7 billion, net of underpayment of VAT. On May 24, 2012, Telkomsel filed an objection
to the Tax Authorities for the underpayment of VAT of Rp290.6 billion (including penalty of
Rp67 billion) and recorded it as a claim for tax refund. On May 1, 2013, the Tax Authorities
rejected Telkomsel’s objection. Subsequently, on July 29, 2013, Telkomsel filed an appeal to
the Tax Court. As of the date of approval and authorization for the issuance of these
consolidated financial statements, the appeal is still in process.
In December 2013, the Tax Court accepted Telkomsel’s appeal on 2006 VAT and withholding
taxes totaling Rp116 billion. The amount which was previously presented as part of claims for
tax refund is reclassified to advances and other non-current assets.
f. Deferred tax assets and liabilities
The details of the Company and subsidiaries' deferred tax assets and liabilities are as follows:
(Charged)
credited to the
consolidated Acquisition/
statements of divestment
December 31, comprehensive of December 31,
2012 income subsidiaries 2013
The Company
Deferred tax assets:
Provision for impairment of receivables 276 170 - 446
benefits costs 129 84 - 213
Employee benefit provisions 173 (30) - 143
Deferred connection fee 54 16 - 70
Accrued expenses and provision for
inventory obsolescence 22 5 - 27
Provision for early retirement expense 140 (140) - -
Total deferred tax assets 794 105 - 899
77

f. Deferred tax assets and liabilities (continued)

(Charged)
credited to the
consolidated Acquisition/
statements of divestment
December 31, comprehensive of December 31,
2012 income subsidiaries 2013
Deferred tax liabilities:

Finance leases (64) 73 - 9
Land rights, intangible assets, and others (14) 3 - (11)
Valuation of long-term investment 0 (70) - (70)
Difference between accounting and tax bases
of property and equipment (1,581) 38 - (1,543)
Total deferred tax liabilities (1,659) 44 - (1,615)
Deferred tax liabilities of the Company - net (865) 149 - (716)
Telkomsel
Employee benefit provisions 206 48 - 254
Recognition of interest under USO arrangements 6 (6) - 0

Intangible assets (44) (18) - (62)
Finance leases (22) (99) - (121)
Total deferred tax liabilities (2,429) (22) - (2,451)
Deferred tax liabilities of Telkomsel - net (2,099) 24 - (2,075)
Deferred tax liabilities of other subsidiaries - net (95) (109) (9) (213)
Deferred tax liabilities - net (3,059) 64 (9) (3,004)
Deferred tax assets - net 89 71 (78) 82
(Charged)
credited to the
consolidated
statements of
December 31, comprehensive Realized December 31,
2011 income to equity 2012
The Company
Provision for impairment of receivables 334 (58) - 276
Provision for early retirement expense - 140 - 140
benefit costs 86 43 - 129
Deferred connection fee 85 (31) - 54
Accrued expenses and provision for
inventory obsolescence 30 (8) - 22
78

f. Deferred tax assets and liabilities (continued)

(Charged)
credited to the
consolidated
statements of
December 31, comprehensive Realized December 31,
2011 income to equity 2012

Land rights, intangible assets, and others (21) 7 - (14)
Finance leases (33) (31) - (64)
Deferred tax liabilities of the Company - net (1,366) 501 - (865)
Telkomsel
Recognition of interest under USO arrangements - 6 - 6

Finance leases - (22) - (22)
Intangible assets (49) 5 - (44)
Deferred tax liabilities of Telkomsel - net (2,363) 264 - (2,099)
Deferred tax liabilities of other subsidiaries - net (65) (30) - (95)
Deferred tax liabilities - net (3,794) 735 - (3,059)
Deferred tax assets - net 67 27 (5) 89
As of December 31, 2013 and 2012, the aggregate amounts of temporary differences associated
with investments in subsidiaries and associated companies, for which deferred tax liabilities have
not been recognized were Rp24,252 billion and Rp20,317 billion, respectively.
Realization of the deferred tax assets is dependent upon the Company and subsidiary’s capability
in generating future profitable operations. Although realization is not assured, the Company and
subsidiaries believe that it is probable that these deferred tax assets will be realized through
reduction of future taxable income when temporary differences reverse. The amount of deferred
tax assets is considered realizable; however, it could be reduced if actual future taxable income is
lower than estimates.
g. Administration
Since 2008 to 2012, the Company has been consecutively entitled to income tax rate reduction of
5% for meeting the requirements in accordance with the Government Regulation No. 81/2007 in
conjunction with the Ministry of Finance Regulation No. 238/PMK.03/2008. On the basis of
historical data, for the year 2013, the Company calculates the deferred tax using the tax rate of
20%.
The taxation laws of Indonesia require that the Company and subsidiaries submit individual tax
returns on the basis of self-assessment. Under prevailing regulations, the DGT may assess or
amend taxes within a certain period. For fiscal years 2007 and earlier, this period is within ten
years of the time the tax became due, but not later than 2013, while for fiscal years 2008 and
onwards, the period is within five years of the time the tax became due.
79

g. Administration (continued)
The Minister of Finance of the Republic of Indonesia has issued Regulation No.85/PMK.03/2012
dated June 6, 2012 concerning the appointment of State-Owned Enterprises ("SOEs") to withhold,
deposit and report VAT and Sales Tax on Luxury Goods ("PPnBM") according to the procedures
outlined in the Regulation which is effective from July 1, 2012. The Minister of Finance of the
Republic Indonesia also has issued Regulation No.224/PMK.011/2012 dated December 26, 2012
concerning the appointment of SOEs to withhold income tax article 22 which is effective from
February 23, 2013. The Company has withheld, deposited, and reported the VAT and PPnBM or
VAT and also income tax article 22 in accordance with the Regulation.
No tax audit has been conducted for fiscal years 2003, 2005, 2006, 2007, 2009, and 2010 on the
Company. Tax audits have been completed for all other fiscal years, except for fiscal year 2011.
The Company received a certificate of tax audit exemption from the DGT for fiscal years 2007,
2008, 2009 and 2010, 2012 which is valid unless the Company files for corporate income tax
overpayment, in which case a tax audit will be performed.
32. BASIC AND DILUTED EARNINGS PER SHARE

Basic earnings per share is computed by dividing profit for the year attributable to owners of the
parent company amounting to Rp14,205 billion and Rp12,850 billion by the weighted average number
of shares outstanding during the period totaling 96,358,660,797 and 96,011,315,505 (after stock split)
for the years ended December 31, 2013 and 2012, respectively.
Basic earnings per share amounted to Rp147.42 and Rp133.84 (in full amount) for the years ended
December 31, 2013 and 2012, respectively.
The calculation of basic earning per share in 2012 has been retrospectively adjusted in connection
with the Company’s stock split (Note 1c).
No diluted earnings per share is computed because the Company does not have potentially dilutive
financial investments for the years ended December 31, 2013 and 2012.
33. CASH DIVIDENDS AND GENERAL RESERVE
In the AGM of Stockholders of the Company as stated in notarial deed No. 14 dated May 11, 2012 of
Ashoya Ratam,S.H.,MKn., the Company’s stockholders agreed on the distribution of cash dividend
and special cash dividend for 2011 amounting to Rp6,031 billion and Rp1,096 billion, respectively. On
June 22, 2012, the Company paid the cash dividend and special cash dividend totalling
Rp7,127 billion.
In the AGM of Stockholders of the Company as stated in notarial deed No. 38 dated April 19, 2013 of
Ashoya Ratam,S.H.,MKn., the Company’s stockholders agreed on the distribution of cash dividend
and special cash dividend for 2012 amounting to Rp7,068 billion and Rp1,285 billion, respectively. On
June 18, 2013, the Company paid the cash dividend and special cash dividend totalling
Rp8,354 billion.
80

33. CASH DIVIDENDS AND GENERAL RESERVE (continued)
Appropriation of Retained Earnings
Under the Limited Liability Company Law, the Company is required to establish a statutory reserve
amounting to at least 20% of its issued and paid-up capital.
The balance of the appropriated retained earnings of the Company as of December 31, 2013 and
2012 amounted to Rp15,337 billion.
34. RETIREMENT BENEFIT AND OTHER POST RETIREMENT BENEFIT OBLIGATIONS
2013 2012
Prepaid pension benefit costs
The Company 927 1,031
Infomedia - 1
Prepaid pension benefit costs 927 1,032
Pension benefit costs provision and

other post-employment benefit
Pension
The Company 1,644 1,373
Telkomsel 613 419
Pension benefit costs provisions 2,257 1,792
Other post-retirement benefits 349 310
Obligation under the Labor Law 189 146
Pension benefit costs provision and
other post-employment benefits 2,795 2,248
Net periodic pension costs

The Company 678 592
Telkomsel 194 197
Infomedia 1 0
Employee benefit costs under the Labor Law 17 38
a. Prepaid pension benefit costs
The Company sponsors a defined benefit pension plan to employees with permanent status prior
to July 1, 2002. The pension benefits are paid based on the participating employees’ latest basic
salary at retirement and the number of years of their service. The plan is managed by Telkom
Pension Fund (“Dana Pensiun Telkom” or “Dapen”). The participating employees contribute 18%
(before March 2003: 8.4%) of their basic salaries to the pension fund. The Company’s
contributions to the pension fund for the years ended December 31, 2013 and 2012 amounted to
Rp182 billion and Rp186 billion, respectively.
The following table presents the change in projected pension benefits obligation, change in
pension plan assets, funded status of the pension plan and net amount recognized in the
Company’s consolidated statement of financial position as of December 31, 2013 and 2012, for its
defined benefit pension plan:
81


(continued)
a. Prepaid pension benefit costs (continued)
2013 2012
Change in projected pension benefits obligation
Projected pension benefits obligation at beginning of year 19,249 16,188
Service costs 450 372
Interest costs 1,183 1,151
Pension plan participants' contributions 44 44
Actuarial (gains) losses (5,387) 2,123
Expected pension benefits paid (656) (629)
Projected pension benefits obligation at end of year 14,883 19,249
Change in pension plan assets
Fair value of pension plan assets at beginning of year 18,222 16,597
Expected return on pension plan assets 1,485 1,517
Employer’s contributions 182 186
Pension plan participants' contributions 44 44
Actuarial (losses) gains (2,474) 507
Fair value of pension plan assets at end of year 16,803 18,222
Funded status 1,920 (1,027)
Unrecognized prior service costs 78 217
Unrecognized net actuarial (gains) losses (1,071) 1,841
Prepaid pension benefit costs 927 1,031
The expected return is determined based on market expectation for returns over the entire life of
the obligation by considering the portfolio mix of the plan assets. The actual return on plan assets
was (Rp989) billion and Rp2,024 billion for the years ended December 31, 2013 and 2012
respectively. Based on the Company’s regulation issued on January 14, 2014 regarding Dapen’s
Funding Policy, the Company will not give contribution to Dapen when Dapen’s Funding
Sufficiency Ratio (FSR) is above 105%. Therefore, the Company expects no contribution to
defined benefit pension plan in 2014.
The movements of the prepaid pension benefit costs during the years ended December 31, 2013
and 2012 are as follows:
2013 2012
Prepaid pension benefit costs at beginning of year (1,031) (990)
Net periodic pension costs less amounts
charged to subsidiaries 265 133
Amounts charged to subsidiaries
under contractual agreement 21 12
Employer’s contributions (182) (186)
Prepaid pension benefit costs at end of year (927) (1,031)
82


(continued)
As of December 31, 2013 and 2012, pension plan assets mainly consisted of :
2013 2012
Government bonds 40.30% 37.96%
Indonesian equity securities 21.97% 21.82%
Corporate bonds 21.19% 16.91%
Others 16.54% 23.31%
Total 100.00% 100.00%
Pension plan assets also include Series B shares issued by the Company with fair values totaling
Rp336 billion and Rp223 billion, representing 2.00% and 1.23% of total plan assets as of
December 31, 2013 and 2012, respectively, and bonds issued by the Company with fair values
totaling Rp151 billion and Rp159 billion representing 0.90% and 0.87% of total plan assets as of
December 31, 2013 and 2012, respectively.
The actuarial valuation for the defined benefit pension plan and the other post-retirement benefits
(Notes 34b and 34c) was performed based on the measurement date as of December 31, 2013
and 2012, with reports dated February 28, 2014 and February 28, 2013, respectively, by
PT Towers Watson Purbajaga (“TWP”), an independent actuary in association with Towers
Watson (“TW”) (formerly Watson Wyatt Worldwide). The principal actuarial assumptions used by
the independent actuary as of December 31, 2013 and 2012 are as follows:
2013 2012
Discount rate 9.00% 6.25%
Expected long-term return on pension plan assets 9.75% 8.25%
Rate of compensation increases 8.00% 8.00%
The components of net periodic pension costs are as follows:
2013 2012
Interest costs 1,183 1,151
Expected return on pension plan assets (1,485) (1,517)
Amortization of prior service costs 139 139
Net periodic pension costs 287 145
Amount charged to subsidiaries
under contractual agreements (21) (12)
Net periodic pension costs less
amounts charged to subsidiaries (Note 27) 266 133
83


(continued)
Historical information:
2013 2012 2011 2010 2009
Present value of funded defined (14,883) (19,249) (16,188) (11,924) (10,131)
benefit obligation
Fair value of plan assets 16,803 18,222 16,597 15,098 12,300
Surplus (deficit) in the plan 1,920 (1,027) 409 3,174 2,169
Experience adjustments arising on

plan liabilities (20) (1) (156) (314) (318)
plan assets 2,474 (507) (410) (1,604) (2,028)
b. Pension benefit costs provisions
(i) The Company
The Company sponsors unfunded defined benefit pension plans and a defined contribution
pension plan for its employees.
The defined contribution pension plan is provided to employees hired with permanent status
on or after July 1, 2002. The plan is managed by Financial Institutions Pension Fund (“Dana
Pensiun Lembaga Keuangan” or “DPLK”). The Company’s contribution to DPLK is determined
based on a certain percentage of the participants’ salaries and amounted to
Rp6 billion and Rp5 billion for the years ended December 31, 2013 and 2012, respectively.
Since 2007, the Company has provided pension benefit based on uniformulation for both
participants prior to and from April 20, 1992 effective for employees retiring beginning
February 1, 2009. The change in benefit had increased the Company’s obligations by
Rp699 billion, which is amortized over 9.9 years until 2016. In 2010, the Company replaced
the uniformulation with Manfaat Pensiun Sekaligus (“MPS”). MPS is given to those employees
reaching retirement age, upon death or upon being disabled starting from February 1, 2009.
The change in benefit had increased the Company’s obligations by Rp435 billion, which is
amortized over 8.63 years until 2018.
84


(continued)
b. Pension benefit cost provisions (continued)
(i) The Company (continued)

The Company also provides benefits to employees during a pre-retirement period in which
they are inactive for 6 months prior to their normal retirement age of 56 years, known as pre-
retirement benefits (“Masa Persiapan Pensiun” or “MPP”). During the pre-retirement period,
the employees still receive benefits provided to active employees, which include, but are not
limited to, regular salary, health care, annual leave, bonus and other benefits. Since 2012, the
Company has issued a new requirement for MPP effective for employees retiring beginning
April 1, 2012, whereby the employee is required to file a request for MPP and if the employee
does not file the request, he or she is required to work until the retirement date.
The following table presents the change in projected benefits obligation of MPS and MPP for
the years ended December 31, 2013 and 2012:
2013 2012
Change in projected benefits obligation
Unfunded projected benefits obligation at
beginning of year 2,436 2,440
Interest costs 150 173
Actuarial gains (342) (128)
Benefits paid by employer (141) (153)
Unfunded projected benefits obligation
at end of year 2,200 2,436
Unrecognized prior service costs (506) (639)
Unrecognized net actuarial losses (50) (424)
Pension benefit costs provisions at end of year 1,644 1,373
Movements of the pension benefit costs provisions during the years ended December 31,
2013 and 2012:
2013 2012
Pension benefit costs provisions at beginning of year 1,373 1,067

Net periodic pension costs 412 459
Pension benefit costs provisions at end of year 1,644 1,373
85


(continued)
b. Pension benefit costs provisions (continued)
The principal actuarial assumptions used by the independent actuary based on the
measurement date as of December 31, 2013 and 2012 are as follow:
2013 2012
Rate of compensation 8.00% 8.00%
The components of total periodic pension costs are as follows:
2013 2012
Amortization of prior service costs 132 133
Recognized actuarial losses 33 49
Total periodic pension costs (Note 27) 412 459
2013 2012 2011 2010 2009

Present value of funded defined
benefit obligation (2,200) (2,436) (2,440) (2,096) (1,622)
Deficit in the plan (2,200) (2,436) (2,440) (2,096) (1,622)
Experience adjustments arising

on plan liabilities 3 72 (30) 23 309
(ii) Telkomsel
Telkomsel provides a defined benefit pension plan to its employees. Under this plan,
employees are entitled to pension benefits based on their latest basic salary or take-home pay
and the number of years of their service. PT Asuransi Jiwasraya (“Jiwasraya”), a state-owned
life insurance company, manages the plan under an annuity insurance contract. Until 2004,
the employees contributed 5% of their monthly salaries to the plan and Telkomsel contributed
any remaining amount required to fund the plan. Starting 2005, the entire contributions are
fully made by Telkomsel.
Telkomsel’s contributions to Jiwasraya amounted to Rp nil and Rp45 billion for the years
ended December 31, 2013 and 2012, respectively.
86


(continued)
(ii) Telkomsel (continued)
The following table presents the change in projected pension benefits obligation, change in
pension plan assets, funded status of the pension plan and net amount recognized in the
Company’s consolidated statement of financial position for its defined benefit pension plan:
2013 2012
Change in projected pension benefits obligation
Projected pension benefits obligation at beginning of year 1,472 1,238
Service cost 130 119
Interest cost 88 83
Actuarial gains (losses) (789) 36
Projected pension benefits obligation at end of year 899 1,472
Changes in pension plan asset
Fair value of pension plan assets at beginning of year 666 458
Expected return on pension plan assets 40 31
Employer’s contributions - 42
Actuarial gains (losses) (265) 139
Fair value of pension plan assets at end of year 439 666
Funded status (460) (806)

Unrecognized items in the consolidated
statement of financial position:
Prior service costs 0 0
Net actuarial gain (losses) (153) 387
Pension benefit costs provisions (613) (419)
The components of the net periodic pension costs are as follows:
2013 2012

Expected return on pension plan assets (40) (31)
Amortization of past service costs 1 1
87


(continued)
The net periodic pension costs for the pension plan was calculated based on actuary
measurement date as of December 31, 2013 and 2012, with reports dated February 20,
2014 and February 12, 2013, respectively, by TWP, an independent actuary in association
with TW. The principal actuarial assumptions used by the independent actuary based on the
measurement date as of December 31, 2013 and 2012, are as follows:
2013 2012
Expected long-term return on plan assets 9.00% 6.00%
Rate of compensation increases 6.50% 6.50%
Historical information
2013 2012 2011 2010 2009

benefit obligation (899) (1,472) (1,237) (663) (399)
Fair value of plan assets 439 666 458 246 154
Deficit in the plan (460) (806) (779) (417) (245)

on plan liabilities 43 71 (44) 9 (17)

on plan assets 265 (139) (192) (49) 25
c. Other post-retirement benefits
The Company provides other post-retirement benefits in the form of cash paid to employees on
their retirement or termination. These benefits consist of last housing allowance (“Biaya Fasilitas
Perumahan Terakhir” or “BFPT”) and home passage leave (“Biaya Perjalanan Pensiun dan
Purnabhakti” or “BPP”).
Movements of the other post-retirement benefit costs provisions for the years ended
December 31, 2013 and 2012:
2013 2012
Other post-retirement benefit costs provisions

at beginning of year 310 273
Other post-retirement benefit costs 66 65
Other post-retirement benefits paid by the Company (27) (28)
Net other post-retirement benefit
costs provisions at end of year 349 310
88


(continued)
c. Other post-retirement benefits (continued)
The principal actuarial assumptions used by the independent actuary as of December 31, 2013
and 2012 are as follows:
2013 2012
Rate of compensation 8.00% 8.00%
Components of the total periodic other post-retirement benefit costs for the years ended
December 31, 2013 and 2012:
2013 2012
Service costs 11 10
Amortization of past service costs 7 7
2013 2012 2011 2010 2009

benefit obligation (450) (508) (462) (409) (336)
Deficit in the plan (450) (508) (462) (409) (336)

plan liabilities (7) 5 (13) 11 (1)
d. Obligation under the Labor Law

Under Law No. 13 Year 2003, the Company and subsidiaries are required to provide minimum
pension benefit, if not covered yet by the sponsored pension plans, to their employees upon
retirement age. The total related obligation recognized as of December 31, 2013 and 2012
amounted to Rp189 billion and Rp146 billion, respectively. The related employee benefit costs
charged to expense amounted to Rp17 billion and Rp38 billion for the years ended December 31,
35. LONG SERVICE AWARDS (“LSA”)
Telkomsel provides certain cash awards or certain number of days leave benefits to its employees
based on the employees’ length of service requirements, including LSA and LSL. LSA are either paid
at the time the employees reach certain years during employment, or at the time of termination. LSL
are either certain number of days leave benefit or cash, subject to approval by management, provided
to employees who meet the requisite number of years of service and with a certain minimum age.
The obligation with respect to these awards was determined based on an actuarial valuation using the
Projected Unit Credit method, and amounted to Rp336 billion and Rp347 billion as of
December 31, 2013 and 2012, respectively. The related benefit costs charged to expense amounted
to Rp19 billion and Rp121 billion for the years ended December 31, 2013 and 2012, respectively
(Note 27).
89

36. POST-RETIREMENT HEALTH CARE BENEFITS
The Company provides a post-retirement health care plan to all of its employees hired before
November 1, 1995 who have worked for the Company for 20 years or more when they retire, and to
their eligible dependents. The requirement to work for 20 years does not apply to employees who
retired prior to June 3, 1995. The employees hired by the Company starting from November 1, 1995
are no longer entitled to this plan. The plan is managed by Yakes.
The defined contribution post-retirement health care plan is provided to employees hired with
permanent status on or after November 1, 1995 or employees with terms of service less than 20 years
at the time of retirement. The Company’s contribution amounted to Rp17 billion and Rp18 billion for
the years ended December 31, 2013 and 2012, respectively.
The following table presents the change in the projected post-retirement health care benefits
obligation, change in post-retirement health care benefits plan assets, funded status of the post-
retirements health care benefits plan and net amount recognized in the Company’s consolidated
statement of financial position as of December 31, 2013 and 2012:
2013 2012
Change in projected post-retirement

health care benefits obligation
Projected post-retirement health care benefits
obligation at beginning of year 13,162 10,547
Service costs 70 56
Actuarial (gains) losses (3,099) 2,074
Expected post-retirement health care benefits paid (293) (270)
Projected post-retirement health care benefits
obligation at end of year 10,653 13,162
Change in post-retirement health care benefits plan assets

Fair value of plan assets at beginning of year 9,913 8,986
Expected return on plan assets 744 720
Employer’s contributions 302 300
Actuarial (losses) gains (1,005) 177
Expected post-retirement health care paid (293) (270)
Fair value of plan assets at end of year 9,661 9,913
Funded status (992) (3,249)

Unrecognized net actuarial losses 240 2,570
Post-retirement health care benefit costs provisions (752) (679)
90

36. POST-RETIREMENT HEALTH CARE BENEFITS (continued)
As of December 31, 2013 and 2012, plan assets mainly consisted of:
2013 2012
Mutual funds 81.80% 81.00%
Equity securities 13.14% 7.61%
Time deposits 3.68% 10.72%
Others 1.38% 0.67%
Total assets 100.00% 100.00%
Yakes plan assets also include Series B shares issued by the Company with fair values totaling
Rp120 billion and Rp35 billion representing 1.25% and 0.35% of total plan assets as of December 31,
The expected return is determined based on market expectation for returns over the entire life of the
obligation by considering the portfolio mix of the plan assets. The actual return on plan assets was
(Rp261 billion) and Rp896 billion for the years ended December 31, 2013 and 2012, respectively. The
Company expects to contribute Rp226 billion to its post-retirement health care plan during 2014.
The components of net periodic post-retirement health care benefit costs are as follows:
2013 2012
Service costs 70 56
Expected return on plan assets (744) (720)
Recognized actuarial losses 236 -
Net periodic post-retirement benefit costs 375 91

Amounts charged to subsidiaries
under contractual agreements (1) (1)
Net periodic post-retirement health care benefit

costs less amounts charged to subsidiaries (Note 27) 374 90
The movements of the projected post-retirement health care benefit costs provisions for the years
ended December 31, 2013 and 2012, are as follows:
2013 2012
Projected post-retirement health care benefit costs provisions

at beginning of year 679 888
Net periodic post-retirement health care benefits costs
less amounts charged to subsidiaries (Note 27) 374 90
Amounts charged to subsidiaries under
contractual agreements 1 1
Projected post-retirement health care benefit
costs provisions at end of year 752 679
91

36. POST-RETIREMENT HEALTH CARE BENEFITS (continued)
The actuarial valuation for the post-retirement health care benefits was performed based on the
measurement date as of December 31, 2013 and 2012, with reports dated February 28, 2014 and
February 28, 2013, respectively, by TWP, an independent actuary in association with TW. The
principal actuarial assumptions used by the independent actuary as of December 31, 2013 and
2013 2012
Expected long-term return on plan assets 9.50% 7.50%
Health care costs trend rate assumed for next year 7.00% 7.00%
1% change in assumed future health care costs trend rates would have the following effects:
1% point increase 1% point decrease

Service costs and interest costs 289 (227)
Accumulated post-retirement health care benefits obligation 1,720 (1,413)
2013 2012 2011 2010 2009
benefit obligation (10,653) (13,162) (10,547) (8,741) (7,166)
Fair value of plan assets 9,661 9,913 8,986 8,005 6,022
Deficit in the plan (992) (3,249) (1,561) (736) (1,144)

plan liabilities (56) 74 (64) (231) (722)

plan assets 1,005 (177) (222) (691) (756)
37. RELATED PARTY TRANSACTIONS
In the normal course of its business, the Company and subsidiaries entered into transactions with
related parties. It is the Company's policy that the pricing of these transactions be the same as those
of arm’s length transactions.
a. Nature of relationships and accounts/transactions with related parties
Details of the nature of relationships and transactions/accounts with significant related parties are
as follows:
Nature of relationships
Related parties with related parties Nature of transactions/accounts
The Government Majority stockholder Finance costs and investment in

Ministry of Finance financial instruments
State-owned enterprises Entity under common control Operation expenses, purchase of property
and equipment, construction and
installation services, insurance expense,
finance income, finance costs,
investment in financial instruments
Indosat Entity under common control Interconnection revenues, interconnection
expenses, telecommunications facilities
usage, operating and maintenance cost,
leased lines revenue, satellite transponders
usage revenues, usage of data
communication network system expenses
and lease revenues
92

37. RELATED PARTY TRANSACTIONS (continued)
a. Nature of relationships and accounts/transactions with related parties (continued)
Details of the nature of relationships and transactions/accounts with significant related parties are
as follows:
Nature of relationships
Related parties with related parties Nature of transactions/accounts
PT Aplikanusa Lintasarta Entity under common control Network revenues, usage of data
(“Lintasarta”) communication network system expenses
and leased lines expenses
Indosat Mega Media Entity under common control Network revenues
CSM Associated company Satellite transponders usage revenues,
leased lines revenues, transmission lease
expenses
Patrakom* Associated company Satellite transponders usage revenues,
expenses
PSN Associated company Satellite transponders usage revenues,
expenses, interconnection revenues and
interconnection expense
Indonusa** Associated company Leased line revenues, telecommunication
services revenue, data telecommunication
expense
PT Industri Telekomunikasi Entity under common control Purchase of property and equipment
Indonesia (“INTI”)
PT Asuransi Jasa Indonesia Entity under common control Insurance of property and equipment
(“Jasindo”)
PT Jaminan Sosial Tenaga Kerja Entity under common control Insurance for employees
(“Jamsostek”)
PT Perusahaan Listrik Negara Entity under common control Electricity expenses
(Persero) (“PLN”)
PT Pos Indonesia Entity under common control Cost of SIM cards
State-owned banks Entity under common control Finance income and finance costs
BNI Entity under common control Finance income and finance costs
Bank Mandiri Entity under common control Finance income and finance costs
BRI Entity under common control Finance income and finance costs
BTN Entity under common control Finance income and finance costs
BSM Entity under common control Finance costs
PT Bank BRI Syariah Entity under common control Finance costs
(“BRI Syariah”)
Bahana Entity under common control Available-for-sale financial assets, bonds
and notes
Koperasi Pegawai Telkom Entity under common control Purchase of property and equipment,
(“Kopegtel”) construction and installation services,
leases of buildings, leases of vehicles,
purchases of materials and construction
services, utilities maintenance and
cleaning services and RSA revenues
PT Sandhy Putra Makmur Entity under common control Leases of buildings, leases of vehicles,
(“SPM”) purchase of materials and construction
services, utilities maintenance and
cleaning services
Koperasi Pegawai Telkomsel Entity under common control Leases of vehicles, printing and distribution
(“Kisel”) of customer bills, collection fee, and other
services fee, distribution of SIM cards and
pulse reload vouchers
PT Graha Informatika Entity under common control Leased lines revenues, purchase of
Nusantara (“Gratika”) property and equipment, installation expense,
and maintenance expense
Directors and commissioners Key management personnel Honorarium and facilities
Yakes Entity under significant Medical expenses
influence
* Patrakom became a subsidiary on September 25, 2013 (Note 3).

** On October 8, 2013, the Company sold its 80% ownership in Indonusa (Notes 3 and 10).
93

b. Transactions with related parties
The following are significant transactions with related parties:

2013 2012
% of % of
Amount total revenues Amount total revenues
REVENUES
Entity under common control
Kisel 2,751 3.32 2,351 3.05
Indosat 1,053 1.27 1,033 1.34
Gratika 342 0.41 3 0.00
Lintasarta 64 0.08 85 0.11
Sub-total 4,210 5.08 3,472 4.50
Associated companies
Indonusa** 45 0.05 - -
CSM 31 0.04 47 0.06
Patrakom* - - 80 0.10
Sub-total 76 0.09 127 0.16
Others (each below Rp30 billion) 99 0.12 27 0.04
Total 4,385 5.29 3,626 4.70
2013 2012
% of % of
Amount total expenses Amount total expenses
EXPENSES
Indosat 1,008 1.77 1,004 1.94
Kisel 743 1.30 825 1.59
Kopegtel 692 1.21 817 1.58
PLN 651 1.14 660 1.27
Jasindo 333 0.58 370 0.71
SPM 118 0.21 25 0.05
PT Pos Indonesia 64 0.11 51 0.10
Jamsostek 39 0.07 36 0.07
Sub-total 3,648 6.39 3,788 7.31

Yakes 159 0.28 150 0.29
Associated companies
PSN 187 0.33 165 0.32
CSM 63 0.11 100 0.19
Patrakom* - - 73 0,14
Sub-total 250 0.44 338 0.65
Total 4,137 7.25 4,310 8.32
* Patrakom became a subsidiary on September 25, 2013 (Note 3).

** On October 8, 2013, the Company sold its 80% ownership in Indonusa (Notes 3 and 10).
94

b. Transactions with related parties (continued)
2013 2012
% of total % of total
Amount finance income Amount finance income
FINANCE INCOME
State-owned banks 530 62.87 366 61.41
2013 2012
Amount finance costs Amount finance costs
FINANCE COSTS
Majority stockholder
The Government 84 5.59 82 3.99
Total 602 40.03 506 24.62
2013 2012
fixed assets fixed assets
Amount purchased Amount purchased
PURCHASE OF PROPERTY
AND EQUIPMENT (Note 11)
Kopegtel 223 1.03 237 1.60
State-owned enterprises 126 0.58 98 0.66
Sub-total 349 1.61 335 2.26
Total 408 1.88 382 2.58
Presented below are balances of accounts with related parties:
2013 2012
% of % of
Amount total assets Amount total assets
a. Cash and cash equivalents (Note 4) 11,736 9.17 8,992 8.07
b. Other current financial assets (Note 5) 1,226 0.95 1,888 1.69
c. Trade receivables - net (Note 6) 900 0.70 701 0.63
d. Advances and prepaid expenses (Note 8)

Others 82 0.06 18 0.02
e. Advances and other non-current

assets (Note 12)
BNI 52 0.04 - -
Others 3 0.00 14 0.01
Total 55 0.04 14 0.01
95

b. Transactions with related parties (continued)
2013 2012
Amount liabilities Amount liabilities
f. Trade payables (Note 14)

INTI 115 0.23 197 0.44
Kopegtel 82 0.16 115 0.26
Indosat 17 0.03 31 0.07
State-owned enterprises 1 0.00 3 0.01
Sub-total 215 0.42 346 0.78

Yakes 43 0.09 39 0.09
Others 568 1.12 47 0.11

Total 826 1.63 432 0.98
g. Accrued expenses (Note 15)

Total 70 0.14 89 0.20
h. Advances from customers and suppliers

i. Short-term bank loans (Note 17)

BRI 50 0.09 - -
BSM 14 0.03 5 0.01
BRI Syariah 3 0.01 - -
Total 67 0.13 5 0.01
j. Two-step loans (Note 19)

The Government 1,915 3.79 1,987 4.48
k. Bonds and notes (Note 20)

Bahana - - 8 0.02
l. Long-term bank loans (Note 21)

BRI 4,043 8.00 4,630 10.43
BNI 2,351 4.65 2,349 5.29
Bank Mandiri 1,069 2.12 1,417 3.19
Total 7,643 14.77 8,396 18.91
96

c. Significant agreements with related parties
i. The Government
The Company obtained two-step loans from the Government (Note 19).
ii. Indosat
The Company has an agreement with Indosat for the provision of international
telecommunications services to the public.
The Company has also entered into an interconnection agreement between the Company’s
fixed line network (Public Switched Telephone Network or “PSTN”) and Indosat’s GSM mobile
cellular telecommunications network in connection with the implementation of the Indosat
Multimedia Mobile services and the settlement of the related interconnection rights and
obligations.
The Company also has an agreement with Indosat for the interconnection of Indosat's GSM
mobile cellular telecommunications network with the Company's PSTN, enabling each party’s
customers to make domestic calls between Indosat’s GSM mobile network and the Company’s
fixed line network and allowing Indosat’s mobile customers to access the Company’s IDD
service by dialing “007”.
The Company has been handling customer billings and collections for Indosat. Indosat is
gradually taking over the activities and performing its own direct billing and collection. The
Company receives compensation from Indosat computed at 1% of the collections made by the
Company beginning January 1, 1995, plus the billing process expenses which are fixed at a
certain amount per record. On December 11, 2008, the Company and Indosat agreed to
implement IDD service charge tariff which already takes into account the compensation for
billing and collection. The agreement is valid and effective starting on January to December
2012, and can be applied until a new agreement becomes available.
On December 28, 2006, the Company and Indosat signed amendments to the interconnection
agreements for the fixed line networks (local, SLJJ and international) and mobile network for
the implementation of the cost-based tariff obligations under the MoCI Regulations No. 8
Year 2006 (Note 40). These amendments took effect on January 1, 2007.
Telkomsel also entered into an agreement with Indosat for the provision of international
telecommunications services to its GSM mobile cellular customers.
The Company provides leased lines to Indosat and subsidiaries, namely PT Indosat Mega
Media and Lintasarta. The leased lines can be used by these companies for telephone,
telegraph, data, telex, facsimile or other telecommunication services.
iii. Others
The Company has entered into agreements with associated companies, namely CSM, PSN
and Gratika for the utilization of the Company's satellite transponders or frequency channels
and leased lines.
Telkomsel has an agreement with PSN for the lease of PSN’s transmission link. Based on the
agreement, which was made on March 14, 2001, the minimum lease period is 2 years since
the operation of the transmission link and is extendable subject to agreement by both parties.
As of the issuance date of the consolidated financial statements, the extension is still in
process.
97

c. Significant agreements with related parties (continued)
iii. Others (continued)
Koperasi Pegawai Telkomsel (“Kisel”) is a cooperative that was established by Telkomsel’s

employees to engage in car rental services, printing and distribution of customer bills,
collection and other services principally for the benefit of Telkomsel. Telkomsel also has
dealership agreements with Kisel for distribution of SIM cards and pulse reload vouchers.
d. Key management personnel remuneration
Key management personnel consists of the Boards of Commissioners and Directors of the
Company and its subsidiaries.
The Company and subsidiaries provide honorarium and facilities to support the operational duties
of the Board of Commissioners and short-term employment benefits in the form of salaries and
facilities to support the operational duties of the Board of Directors. The total of such benefits is as
follows:
2013 2012
% of % of
Amount total expenses Amount total expenses
Board of Directors 354 0.62% 252 0.49%

Board of Commissioners 106 0.19% 61 0.12%
38. SEGMENT INFORMATION
Management manages the Company's business portfolios using the customer-centric approach, as part of the
Company’s strategy to provide one-stop solution to customers.
The Company and subsidiaries have four main operating segments, namely personal, home, corporate and
others. The personal segment provides mobile cellular and fixed wireless telecommunications services to
individual customers. The home segment provides fixed wireline telecommunications services, pay TV, data and
internet services to home customers. The corporate segment provides telecommunications services, including
interconnection, leased lines, satellite, VSAT, contact center, broadband access, information technology services,
data and internet services to companies and institutions. Operating segments that are not monitored separately
by the Chief Operation Decision Maker are presented as "Others", which provides building management services.
Management monitors the operating results of the business units separately for the purpose of making decisions
about resource allocation and performance assessment. Segment performance is evaluated based on operating
profit or loss and is measured consistently with operating profit or loss in the consolidated financial statements.
However, the financing activities and income taxes are not separately monitored and are not allocated to
operating segments.
98

38. SEGMENT INFORMATION (continued)
Segment revenues and expenses include transactions between operating segments and are
accounted at market prices.
2013
Total before Total

Corporate Home Personal Others elimination Elimination consolidated
Segment results
Revenues
External revenues 17,041 6,669 59,028 229 82,967 - 82,967
Inter-segment revenues 8,549 2,794 2,358 909 14,610 (14,610) -
Total segment revenues 25,590 9,463 61,386 1,138 97,577 (14,610) 82,967
Expenses
External expenses (15,211 ) (5,939) (32,991) (980) (55,121) - (55,121)
Inter-segment expenses (5,164 ) (2,946) (6,472) (28) (14,610) 14,610 -
Total segment expenses (20,375 ) (8,885) (39,463) (1,008) (69,731) 14,610 (55,121)
Segment results 5,215 578 21,923 130 27,846 - 27,846
Other information
Segment assets 39,718 18,992 75,604 1,571 135,885 (8,343) 127,542
Asset held-for-sale - - 105 - 105 - 105
Long-term investments 182 101 21 - 304 - 304
Total consolidated assets 127,951

Capital expenditures (6,237) (2,340) (15,662) (659) (24,898) - (24,898)
Depreciation and amortization (2,423 ) (1,487) (11,234) (40) (15,184) - (15,184)
Impairment of assets - - (596) - (596) - (596)
Provision for impairment of receivables (994 ) (390) (202) (3) (1,589) - (1,589)
2012
Total before Total

Corporate Home Personal Others elimination Elimination consolidated
Segment results
Revenues
External revenues 15,579 7,360 54,087 117 77,143 - 77,143
Inter-segment revenues 6,468 2,223 2,188 648 11,527 (11,527) -
Total segment revenues 22,047 9,583 56,275 765 88,670 (11,527) 77,143
Expenses
External expenses (13,961 ) (5,646) (31,169) (669) (51,445) - (51,445)
Inter-segment expenses (4,015 ) (2,293) (5,203) (16) (11,527) 11,527 -
Total segment expenses (17,976 ) (7,939) (36,372) (685) (62,972) 11,527 (51,445)
Segment results 4,071 1,644 19,903 80 25,698 - 25,698
Other information
Segment assets 30,458 17,780 67,216 611 116,065 (4,971) 111,094
Long-term investments 254 - 21 - 275 - 275
Total consolidated assets 111,369
Capital expenditures (4,375) (2,083) (10,664) (150) (17,272) - (17,272)
Depreciation and amortization (2,079 ) (1,168) (10,940) (22) (14,209) - (14,209)
Impairment of assets - - (247) - (247) - (247)
Provision for impairment of receivables

and inventory obsolescence (92 ) (505) (318) - (915) - (915)
The Company predominantly generates revenue and profit within Indonesia. Revenue with respect to
international interconnections and assets held by geographical location are disclosed in Note 26 and
Note 1, respectively.
99

39. REVENUE-SHARING ARRANGEMENTS (“RSA”)
The Company has entered into separate agreements with several investors under RSA to develop
fixed lines, public card-phone booths, data and internet network, and related supporting
telecommunications facilities.
As of December 31, 2013, the Company has 4 RSA’s with 4 investors. The RSA’s are located in East
Java, Makassar, Pare-pare, Manado, Denpasar, Mataram and Kupang, with concession periods
ranging from 129 to 148 months.
Under the RSA, the investors finance the costs incurred in developing the telecommunications
facilities and the Company manages and operates the telecommunications facilities upon the
completion of the construction. Repairs and maintenance costs during RSA period are borne jointly by
the Company and investors. The investors legally retain the rights to the property and equipment
constructed by them during the RSA periods. At the end of the RSA period, the investors transfer the
ownership of the telecommunications facilities to the Company at a nominal price.
Generally, the revenues earned in the form of line installation charges, outgoing telephone pulses and
monthly subscription charges are shared between the Company and investors based on certain
agreed amount and/or ratio.
40. TELECOMMUNICATIONS SERVICE TARIFFS
Under Law No. 36 Year 1999 and Government Regulation No. 52 Year 2000, tariffs for operating
telecommunications network and/or services are determined by providers based on the tariff type,
structure and with respect to the price cap formula set by the Government.
a. Fixed line telephone tariffs
The Government has issued a new adjustment tariff formula which is stipulated in the Decree
No. 15/PER/M.KOMINFO/4/2008 dated April 30, 2008 of the Ministry of Communication and
Information (“MoCI”) concerning “Procedure for Tariff Determination for Basic Telephony Services
Connected through Fixed Line Network”.
Under the Decree, tariff structure for basic telephony services connected through fixed line
network consists of the following:
• Activation fee
• Monthly subscription charges
• Usage charges
• Additional facilities fee.
b. Mobile cellular telephone tariffs
On April 7, 2008, the MoCI issued Decree No. 09/PER/M.KOMINFO/04/2008 regarding

“Mechanism to Determine Tariff of Telecommunication Services Connected through Mobile
Cellular Network” which provides guidelines to determine cellular tariffs with a formula consisting
of network element cost and retail services activity cost. This Decree replaced the previous
Decree No. 12/PER/M.KOMINFO/02/2006.
100

40. TELECOMMUNICATIONS SERVICE TARIFFS (continued)
b. Mobile cellular telephone tariffs (continued)
Under MoCI Decree No. 09/PER/M.KOMINFO/04/2008 dated April 7, 2008, the cellular tariffs of
operating telecommunication services connected through mobile cellular network consist of the
following:
• Basic telephony services tariff
• Roaming tariff, and/or
• Multimedia services tariff,
with the following traffic structure:
• Activation fee
• Monthly subscription charges
• Usage charges
• Additional facilities fee.
c. Interconnection tariffs
The Indonesian Telecommunication Regulatory Body (“ITRB”), in its letter No. 227/BRTI/XII/2010
dated December 31, 2010, decided to implement new interconnection tariffs effective from
January 1, 2011 for cellular mobile network, satellite mobile network and fixed local network, and
effective from July 1, 2011 for fixed wireless local network with a limited mobility.
Based on Decree No. 201/KEP/DJPPI/KOMINFO/7/2011 dated July 29, 2011 of the Director
General of Post and Informatics, ITRB approved the Company’s revision of Reference
Interconnection Offer (“RIO”) regarding the interconnection tariff.
ITRB, in its letter No. 262/BRTI/XII/2011 dated December 12, 2011, decided to change the basis
for interconnection SMS tariff to cost basis with a maximum tariff of Rp23 per SMS effective from
June 1, 2012, for all telecommunication provider operators.
d. Network lease tariffs
Through MoCI Decree No. 03/PER/M.KOMINFO/1/2007 dated January 26, 2007 concerning
“Network Lease”, the Government regulated the form, type, tariff structure, and tariff formula for
services of network lease. Pursuant to the MoCI Decree, the Director General of Post and
Telecommunication issued its Letter No. 115 Year 2008 dated March 24, 2008 which stated “The
Agreement on Network Lease Service Type Document, Network Lease Service Tariff, Available
Capacity of Network Lease Service, Quality of Network Lease Service, and Provision Procedure of
Network Lease Service in 2008 Owned by Dominant Network Lease Service Provider”, in
conformity with the Company’s proposal.
e. Tariff for other services
The tariffs for satellite lease, telephony services, and other multimedia are determined by the
service provider by taking into account the expenditures and market price. The Government only
determines the tariff formula for basic telephony services. There is no stipulation for the tariff of
other services.
101

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS
a. Capital expenditures
As of December 31, 2013, capital expenditures committed under the contractual arrangements,
principally relating to procurement and installation of switching equipment, transmission
equipment and cable network are as follows:
Amounts in
foreign currencies Equivalent
Currencies (in millions) in rupiah
Rupiah - 10,404
U.S. dollar 660 8,043
JPY 58 7
Euro 0.3 5
SGD 0.2 2
Total 18,461
The above balance includes the following significant agreements:
(i) The Company
Contracting parties Initial date of Significant provisions of the

agreement agreement
The Company and Sansaine Huawei Consortium August 3, 2009 Procurement and installation agreement
for softswitch and modernization of
MSAN Divre I, Divre II, Divre III and Divre
IV
The Company and PT ZTE Indonesia September 4, 2009 Procurement and installation agreement
for modernization of MSAN softswitch
Divre VI and Divre VII
The Company and PT ZTE Indonesia October 6, 2010 Procurement and installation agreement
for Gigabit Capable Passive Optical
Network (G-PON)
The Company and PT Industri Telekomunikasi December 30, 2010 Procurement and installation agreement
Indonesia for copper wire access modernization
through Trade In/Trade Off method
The Company and PT Lintas Teknologi Indonesia June 8, 2011 Procurement and installation agreement
for DWDM Alcatel Lucent (ALU)
The Company and G-Pas Consortium June 14, 2011 Procurement and installation agreement
for Outside Plant Fiber Optic (OSP-FO)
Access and RMJ GPAS
The Company and Mandiri Maju Consortium June 14, 2011 Procurement and installation agreement
for OSP-FO Access and RMJ
The Company and PT QDC Technologies June 14, 2011 Procurement and installation agreement
The Company and TEKKEN-DMT Consortium June 14, 2011 Procurement and installation agreement
The Company and DJAFa Consortium June 14, 2011 Procurement and installation agreement
The Company and PT Telekomindo Primakarya June 14, 2011 Procurement and installation agreement
The Company and PT Nasio Karya Pratama June 14, 2011 Procurement and installation agreement
The Company and Jembo Kabel-Tridayasa June 14, 2011 Procurement and installation agreement
Consortium for OSP-FO Access and RMJ
The Company and Pancamas Consortium June 14, 2011 Procurement and installation agreement
102

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS (continued)

a. Capital expenditures (continued)

agreement agreement
The Company and PT Ardhinusa Mitratel June 14, 2011 Procurement and installation agreement
The Company and PT Karya Mitra Nugraha June 14, 2011 Procurement and installation agreement
The Company and PT Merbau Prima Sakti June 14, 2011 Procurement and installation agreement
The Company and PT Huawei Tech Investment October 11, 2011 Procurement and installation agreement
for IMS (IP-Multimedia System)
The Company and PT Bina Nusantara Perkasa December 9, 2011 Procurement and installation agreement
for “Sistem Komunikasi Kabel Laut”
(“SKKL”) Sumatera-Bangka (SBCS) and
SKKL Tarakan-Tanjung Selor (TSCS)
The Company and PT Multipolar Technology December 29, 2011 Procurement and installation agreement
for Telkom Cache System
The Company and PT Huawei Tech Investment January 5, 2012 Procurement and installation agreement
for ISP WDM SBCS JASUKA
The Company and PT Ericsson Indonesia - PT February 8, 2012 Procurement and installation agreement
Infracell Nusatama for IMS
The Company and PT Len Industri (Persero) March 29, 2012 Procurement and installation agreement
for copper wire access modernization
through Trade In/Trade Off method
The Company and PT Sisindokom Lintasbuana July 4, 2012 Procurement and installation agreement
for managed WIFI for Program of
Indonesia WIFI Package-1
The Company and PT Ketrosden Triasmitra - PT August 30, 2012 Procurement and installation agreement
Nautic Maritime Salvage Consortium for SKKL Luwuk-Tutuyan Cable System
(LTCS)
The Company and Furukawa and Partners November 14, 2012 Procurement and installation of Outside
Consortium Plant Fiber To The Home (OSP FTTH)
DIVA Regional V and VII
The Company and INTI-Huawei Consortium November 14, 2012 Procurement and installation of OSP
FTTH DIVA Regional III, IV and VI
The Company and JF DJAFA Consortium November 14, 2012 Procurement and installation agreement
of OSP FTTH DIVA Regional II
The Company and PT Mastersystem Infotama December 5, 2012 Procurement and installation agreement
for IP Backbone (IPBB) System
The Company and Binainfo Lokatara Consortium December 7, 2012 Procurement and installation agreement
for Wireless Access Gateway (WAG),
Policy and Charging Enforcement
Function (PCEF) and Policy and
Chargingrule Function (PCRF) Platform
Ericsson
The Company and PT Huawei Tech Investment December 20, 2012 Procurement and installation agreement
for WAG, PCEF and PCRF Huawei
The Company and PT Infra Karya Pratama December 28, 2012 Procurement and installation agreement
for managed WIFI for Program of
Indonesia WIFI Package-2
The Company and ASN - PT Lintas Consortium May 6, 2013 Procurement and installation agreement
of Sulawesi Maluku Papua Cable System
(SMPCS) project
The Company and PT Sisindokom Lintasbuana May 8, 2013 Procurement and installation agreement
for expansion of PE-VPN CISCO
The Company and NEC Corp - PT NEC Indonesia May 28, 2013 Procurement and installation of SMPCS
Consortium package-2
103


Contracting parties Initial date of Significant provisions of the agreement
agreement
The Company and PT Huawei Tech Investment June 3, 2013 Procurement and installation agreement
for expansion of Metro Ethernet Platform
Huawei
The Company and PT Datacomm Diangraha June 26, 2013 Procurement and installation agreement
for expansion of Maintenance Support
(MS) Service for Metro Ethernet Platform
ALU
The Company and PT NEC Indonesia July 8, 2013 Procurement and installation agreement
for expansion of PE-Speedy and redirector
The Company and PT Lintas Teknologi Indonesia July 22, 2013 Procurement and installation agreement
for expansion of DWDN platform ALU
The Company and NEC Corporation October 2, 2013 Procurement and installation agreement
for expansion of Ring Capacity of
Surabaya-Ujung Pandang-Banjarmasin
Backbone
The Company and PT ZTE Indonesia October 2, 2013 Procurement and installation agreement of
OLT and ONT
The Company and PT Wahana Ciptasinatria November 7, 2013 Procurement and installation agreement
for Policy Control Equipment and
Enforcement Function (PCEF)
The Company and PT Cisco Technologies November 14, 2013 The partnership for procurement and
Indonesia installation agreement of WIFI CISCO
for IP Radio Equipment for Backhaul
Node-B Telkomsel Package-2 Platform
Huawei
for 10 Gigabyte of Capable Passive
Optical Network (XGPON) Platform
Huawei
The Company and PT ASB-PT ALU Indonesia-PT December 6, 2013 Procurement and installation agreement
GBN - PT Lintas Consortium for XGPON Platform ALU
(ii) Telkomsel
Contracting parties Initial date of Significant provisions of the agreement

agreement
Telkomsel, PT Ericsson Indonesia, Ericsson AB, April 17, 2008 The combined 2G and 3G CS Core
PT Nokia Siemens Networks, NSN Oy and Nokia Network Rollout Agreements
Siemens Network GmbH & Co. KG
Telkomsel, PT Ericsson Indonesia and PT Nokia April 17, 2008 Technical Service Agreement (TSA) for
Siemens Networks combined 2G and 3G CS Core Network
Telkomsel, PT Ericsson Indonesia, Ericsson AB, March and June 2G BSS and 3G UTRAN Rollout
PT Nokia Siemens Networks, NSN Oy, Huawei 2009 agreement for the provision of 2G GSM
International Pte. Ltd., PT Huawei and PT ZTE BSS and 3G UMTS Radio Access
Indonesia Network
Telkomsel, PT Packet Systems Indonesia and PT February 3, 2010 Maintenance and procurement of
Huawei equipment and related service agreement
for Next Generation Convergence IP RAN
Rollout and Technical Support
104


agreement agreement
Telkomsel, PT Datacraft Indonesia and PT February 3, 2010 Maintenance and procurement of
Huawei equipment and related service agreement
for Next Generation Convergence Core
Transport Rollout and Technical Support
Telkomsel, Amdocs Software Solutions Limited February 8, 2010 Online Charging System (“OCS”) and
Liability Company and PT Application Solutions Service Control Points (“SCP”) System
Solution Development Agreement
Telkomsel and PT Application Solutions February 8, 2010 Technical Support Agreement to provide
technical support services for the OCS
and SCP
Telkomsel, PT Nokia Siemens Networks and January 27, 2011 Soft HLR Rollout Agreement
NSN Oy
Telkomsel and PT Nokia Siemens Networks January 27, 2011 Soft HLR Technical Support Agreement
Telkomsel, Amdocs Software Solutions Limited July 5, 2011 Development and Rollout agreement for
Liability Company and PT Application Solutions Customer Relationship Management and
Contact Center solutions
Telkomsel and PT Ericsson Indonesia December 21, 2011 Development and Rollout Operating
Support System (“OSS”) agreement
Telkomsel, Apple South Asia Pte. Ltd. and July 16, 2012 Purchasing of iPhone products and
PT Mitra Telekomunikasi Selular (“MTS”) provision of cellular network service
Telkomsel and Huawei International Pte. Ltd. and July 17, 2012 CS Core System Rollout and CS Core
PT Huawei System Technical Support agreement
Telkomsel and PT Ericsson Indonesia March 25, 2013 Technical Support Agreement (TSA) for
the procurement of Gateway GPRS
Support Node (“GGSN”) Service Complex
agreement
Telkomsel and Wipro Limited, Wipro Singapore April 23, 2013 Development and procurement of
Pte. Ltd. and PT WT Indonesia OSDSS Solution agreement
Telkomsel and PT Ericsson Indonesia October 22, 2013 Procurement of GGSN Service Complex
Rollout agreement
(iii) GSD

agreement agreement
TLT and PT Adhi Karya November 6, 2012 Service arrangement structure and main
contractor architecture for Telkom Tower
Building development project
TLT and PT Indalex February 11, 2013 Procurement agreement for the Façade
construction phase I unitized system
Tower I and Tower II of Telkom Landmark
Tower Building
GSD and PT Pembangunan Perumahan March 5, 2013 Development of Telkomsel’s building
(Persero) agreement
TLT and PT Jaya Kencana May 14, 2013 Procurement and installation agreement
for electrical construction of Telkom
Landmark Tower Building
105


(iv) DMT

agreement agreement
DMT and PT M Jusuf & Sons December 20, 2012 Telecommunication tower development
agreement
(v) TII
agreement agreement
TL and Digicel (TL) LDA (Digicel) August 28, 2012 Trading tower location agreement
TL, Ericsson AB and PT Ericsson Indonesia November 2, 2012 Operational Supporting System (OSS),
Base Sub Station (BSS) and Value
Added System (VAS) System Rollout and
Radio Access Network (RAN) and Core
System Rollout agreement
TL, Ericsson AB and PT Ericsson Indonesia February 1, 2013 Management service agreement for end-
to-end mobile network
TL and PT Cascadiant Indonesia December 31, 2012 Installation and maintenance service
agreement
December 31, 2012 Purchase of equipment phase I
agreement
November 20, 2013 Purchase of equipment phase II
agreement
b. Borrowings and other credit facilities

(i) As of December 31, 2013, the Company has bank guarantee facilities for tender bond,
performance bond, maintenance bond, deposit guarantee and advance payment bond for
various projects of the Company, as follows:
Facility utilized
Original
Total currency Rupiah
Lenders facility Maturity Currency (in millions) equivalent
BRI 350 March 14, 2014 Rp - 209

US$ 0 1
BNI 250 March 31, 2014 Rp - 100
US$ 0 2
Bank Mandiri 150 December 23, 2014 Rp - 45
Total 750 357
(ii) Telkomsel has a US$3 million bond and bank guarantee and standby letter of credit facilities
with SCB, Jakarta. The facilities expire on July 31, 2014. Under these facilities, as of
December 31, 2013, Telkomsel has issued a bank guarantee of Rp20 billion (equivalent to
US$1.7 million) for a 3G performance bond (Note 41c.i). The bank guarantee is valid until
March 24, 2014.
Telkomsel has a Rp200 billion bank guarantee facilitiy with BRI. The facility will expire on
September 25, 2014. Under the facility, as of December 31, 2013, Telkomsel has issued a
bank guarantee of Rp20 billion (equivalent to USD1.6 million) as a 3G performance bond
(Note 41c.i) valid until May 31, 2014 and Rp111 billion (equivalent to USD9.1 million) as
payment commitment guarantee for annual right of usage fee valid until March 31, 2014.
Telkomsel also has a Rp100 billion bank guarantee with BNI. The bank guarantee is valid
until December 11, 2014. Telkomsel was this facility to replace the time deposit used
guaranty for the USO program amounting to Rp92,653 billion.
(iii) TII has a US$15 million bank guarantee from Bank Mandiri. The facility expires on
December 19, 2014. Under this facility, as of December 31, 2013, TII has issued a bank
guarantee of Rp9 billion (equivalent to US$0,76 million) for mobile spectrum license
performance bond in Timor Leste.
106

c. Others
(i) 3G license
With reference to the Decision Letters No. 07/PER/M.KOMINFO/2/2006,

No. 268/KEP/M.KOMINFO/9/2009 and No. 191 year 2013 of the MoCI (Note 2i), Telkomsel is
required, among other things, to:
1. Pay an annual BHP fee which is calculated based on a certain formula over the license
term (10 years) as set forth in the Decision Letters. The BHP is payable upon receipt of
the notification letter (“Surat Pemberitahuan Pembayaran”) from the DGPI. The BHP fee is
payable annually up to the expiry date of the license.
2. Provide roaming access for the existing other 3G operators.
3. Contribute to USO development.
4. Construct a 3G network which covers at least 14 provinces by the sixth year of holding the
3G license.
5. Issue a performance bond each year amounting to Rp20 billion or 5% of the annual fee to
be paid for the subsequent year, whichever is higher.
(ii) Radio Frequency Usage
Based on the Decree No. 76 dated December 15, 2010 of the Government of the Republic of
Indonesia, which amended Decree No. 7 dated January 16, 2009, the annual frequency
usage fees for bandwidths of 800 Megahertz (“MHz”), 900 MHz and 1800 MHz are
determined using a formula set forth in the Decree. The Decree is applicable for 5 years
unless further amended.
As an implementation of the above Decree, the Company and Telkomsel paid the first year
and second year annual frequency usage fees in 2010 and 2011, respectively.
Based on Decision Letters No. 495 dated August 29, 2012 and No. 491 dated
August 29, 2012, the MoCI determined that the third year (Y3), 2012, annual frequency usage
fees of the Company and Telkomsel were Rp174 billion and Rp1,718 billion, respectively. The
fees were paid in December 2012.
Based on Decision Letters No. 881 dated September 10, 2013 and No. 884 dated
September 10, 2013, the MoCI determined that the fourth year (Y4), 2013, annual frequency
usage fees of the Company and Telkomsel were Rp213 billion and Rp1,649 billion,
respectively. The fees were paid in December 2013 (Note 2i).
(iii) Apple, Inc
On January 9 and July 16, 2009, Telkomsel entered into agreements with Apple, Inc for the
purchase of iPhone products, marketing it to customers using third parties (PT Trikomsel OKE
and PT Mitra Telekomunikasi Selular) and providing cellular network services over a 3-year
term. Subsequently, on July 16, 2012, Telkomsel replaced the agreements with a new
agreement. Cumulative minimum iPhone units to be purchased up to June 2015 are at least
500,000 units.
107

(iv) Future Minimum Lease Payments of Operating Lease
The Company and subsidiaries entered into non-cancelable lease agreements with both third
and related parties. The lease agreements cover leased lines, telecommunication equipment
and land and building with terms ranging from 1 to 10 years and with expiry dates between
2014 and 2023.
Future minimum lease payments under the operating lease agreements as of December 31,
Less than 1-5 More than

Total 1 year years 5 years
As lessee 14,037 1,845 6,365 5,827
As lessor 4,571 1,025 2,596 950
(v) USO
The MoCI issued Regulation No. 15/PER/M.KOMINFO/9/2005 dated September 30, 2005,
which sets forth the basic policies underlying the USO program and requires
telecommunications operators in Indonesia to contribute 0.75% of their gross revenues (with
due consideration for bad debts and interconnection charges) for USO development. Based
on the Government’s Decree No. 7/2009 dated January 16, 2009, the contribution was
changed to 1.25% of gross revenues, net of bad debts and/or interconnection charges and/or
connection charges. Subsequently, in December 2012, Decree
No. 05/PER/M.KOMINFO/2/2007 was replaced by Decree No. 45 year 2012 of the MoCi
which was effective from January 22, 2013. The Decree stipulates, among other things, the
exclusion of certain revenues that are not considered as part of gross revenues as a basis to
calculate the USO charged, and changed the payment period which was previously on a
quarterly basis to become quarterly or semi-annually.
Based on MoCI Decree No. 32/PER/M.KOMINFO/10/2008 dated October 10, 2008 which
replaced MoCI Decree No. 11/PER/M.KOMINFO/04/2007 dated April 13, 2007 and MoCI
Decree No. 38/PER/M.KOMINFO/9/2007 dated September 20, 2007, it is stipulated that,
among others, in providing telecommunication access and services in rural areas
(USO Program), the provider is determined through a selection process by
Balai Telekomunikasi dan Informatika Pedesaan (“BTIP”) which was established based on
MoCI Decree No. 35/PER/M.KOMINFO/11/2006 dated November 30, 2006. Subsequently,
based on Decree No. 18/PER/M.KOMINFO/11/2010 dated November 19, 2010 of MoCI, BTIP
was changed to Balai Penyedia dan Pengelola Pembiayaan Telekomunikasi dan Informatika
(“BPPPTI”).
108

(v) USO (continued)
a. Company
On March 12, 2010, the Company was selected in a tender by the Government through
BTIP to provide internet access service centers for USO sub-districts for a total amount of
Rp322 billion, covering Nanggroe Aceh Darussalam, Sumatera Utara, Sulawesi Utara,
Gorontalo, Sulawesi Tengah, Sulawesi Barat, Sulawesi Selatan and Sulawesi Tenggara.
On December 23, 2010, the Company was selected in a tender by the Government
through BTIP to provide mobile internet access service centers for USO sub-districts for a
total amount of Rp528 billion, covering Jambi, Riau, Kepulauan Riau, Sulawesi Utara,
Sulawesi Tengah, Gorontalo, Sulawesi Barat, Sulawesi Tenggara, Kalimantan Tengah,
Sulawesi Selatan, Papua and Irian Jaya Barat.
b. Telkomsel
On January 16 and 23, 2009, Telkomsel was selected in a tender by the Government
through BTIP to provide telecommunication access and services in rural areas
(USO Program) for a total amount of Rp1.66 trillion, covering all Indonesian territories
except Sulawesi, Maluku and Papua. Telkomsel will obtain local fixed-line licenses and
the right to use radio frequency in the 2390 MHz - 2400 MHz bandwith.
Subsequently, in 2010 and 2011, the agreements with BTIP were amended, which
amendments cover, among other things, changing the price to Rp1.76 trillion and
changing the term of payment from quarterly to monthly or quarterly.
In January 2010, the MoCI granted Telkomsel operating licenses to provide local fixed-
line services under the USO program.
On December 27, 2011, Telkomsel (on behalf of Konsorsium Telkomsel, a consortium

which was established with Dayamitra on December 9, 2011) was selected by BPPPTI as
a provider of the USO Program in the border areas for all packages (package 1 to
package 13) with a total price of Rp830 billion. On such date, Telkomsel was also
selected by BPPPTI as a provider of the USO Program (upgrading) of “Desa Pinter” or
“Desa Punya Internet” for 1, 2 and 3 packages with a total price of Rp261 billion.
109


(v) USO (continued)
For the years ended December 31, 2013 and 2012, the Company and Telkomsel recognized
the following amounts:
2013 2012
Revenues
Construction 67 245
Operation of telecommunication
service centre 508 353
Profits
Construction 11 6
Operation of telecommunication
service centre 150 83
As of December 31, 2013, the Company’s and Telkomsel’s trade receivables from the USO
programs which are measured at amortized cost using the effective interest rate method
amount to Rp654 billion (Notes 6 and 12).
42. CONTINGENCIES
In the ordinary course of business, the Company and subsidiaries have been named as defendants in
various legal actions in relation with land disputes, monopolistic practice and unfair business
competition and SMS cartel practices. Based on management's estimate of the probable outcomes of
these matters, the Company and subsidiaries have recognized provision for losses amounting to
Rp49 billion as of December 31, 2013.
a. The Company, Telkomsel and seven other local operators are being investigated by The
Commission for the Supervision of Business Competition (“Komisi Pengawasan Persaingan
Usaha” or “KPPU”) for allegations of SMS cartel practices. As a result of the investigations on
June 17, 2008, KPPU found that the Company, Telkomsel and certain other local operators had
violated Law No. 5 year 1999 article 5 and charged the Company and Telkomsel penalty in the
amounts of Rp18 billion and Rp25 billion, respectively.
Management believes that there are no such cartel practices that led to a breach of prevailing
regulations. Accordingly, the Company and Telkomsel filed an appeal with the Bandung District
Court and South Jakarta District Court on July 14, 2008 and July 11, 2008, respectively.
110

42. CONTINGENCIES (continued)
Due to the filing of case by operators in various courts, the KPPU subsequently requested the
Supreme Court (SC) to consolidate the cases into the Central Jakarta District Court. Based on the
SC’s decision letter dated April 12, 2011, the SC appointed the Central Jakarta District Court to
investigate and resolve the case.
As of the issuance date of the consolidated financial statements, there has not been any
notification on the case from the court.
b. The Company is a defendant in a case filed in Makassar District Court by Andi Jindar Pakki and
his affiliates over a land property on Jl. A.P. Pettarani. On May 8, 2013, the court pronounced its
verdict and ordered the Company to pay fair compensation or to vacate and surrender the
disputed land to the plaintiffs.
On May 20, 2013 the Company filed an appeal to the Makassar High Court, objecting to the
District Court’s ruling. In December 2013, the Makassar High Court pronounced its verdict that is
favorable to the plaintiffs and the Company filed an appeal to the Supreme Court. As of the
issuance date of the consolidated financial statements, no decision has been reached on the
appeal.
43. ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES
Assets and liabilities denominated in foreign currencies are as follows:

2013
Rupiah
U.S. dollar Japanese yen Others* equivalent
(in millions) (in millions) (in millions) (in billions)
Assets
Cash and cash equivalents 394.30 1.23 11.42 4,940
Other current financial assets 10.78 - - 131
Trade receivables
Related parties 2.44 - - 30
Third parties 66.27 - 0.17 808
Other receivables 0.68 - 0.13 10
Advances and other non-current assets 5.76 - - 70
Total assets 480.23 1.23 11.72 5,989
Liabilities
Trade payables
Related parties (1.40) - - (17)
Third parties (275.35) - (4.33) (3,409)
Other payables (7.62) - (0.09) (94)
Accrued expenses (51.41) (18.63) (0.01) (629)
Short-term bank loan - - - -
Advances from customers and suppliers (1.60) - (0.01) (20)
Current maturities of long-term liabilities (34.85) (767.90) - (514)
Promissory notes (28.67) - - (349)
Long-term liabilities - net of current maturities (78.82) (7,678.98) - (1,850)
Total liabilities (479.72) (8,465.51) (4.44) (6,882)
Liabilities - net 0.51 (8,464.28 ) 7.28 (893)
2012
Rupiah
Assets
Cash and cash equivalents 412.69 1.33 6.38 4,042
Other current financial assets 7.17 - - 69
Trade receivables
Related parties 9.03 - - 87
Third parties 74.89 - 0.44 727
Other receivables 1.20 - 0.06 12
Advances and other non-current assets 9.89 - - 95
Total assets 514.87 1.33 6.88 5,032
* Assets and liabilities denominated in other foreign currencies are presented as U.S. dollar equivalents using the buy and sell rates quoted by
111

43. ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES (continued)

2012
Rupiah
Liabilities
Trade payables
Related parties (1.49) - - (14)
Third parties (320.34) - (2.41) (3,120)
Other payables (0.92) - (0.13) (10)
Accrued expenses (75.07) (32.87) (3.00) (759)
Short-term bank loans (0.42) - - (4)
Advances from customers and suppliers (0.80) - (0.20) (10)
Current maturities of long-term liabilities (30.75) (767.90) - (383)
Promissory notes (68.62) - - (661)
Long-term liabilities - net of current maturities (112.84) (8,446.87) - (2,035)
Total liabilities (611.25) (9,247.64) (5.74) (6,996)
Liabilities - net (96.38) (9,246.31 ) 1.14 (1,964)
* Assets and liabilities denominated in other foreign currencies are presented as U.S. dollar equivalents using the buy and sell rates quoted by
The Company and subsidiaries’ activities expose them to a variety of financial risks, including the
effects of changes in debt and equity market prices, foreign currency exchange rates, and interest
rates.
If the Company and subsidiaries report monetary assets and liabilities in foreign currencies as of
December 31, 2013 using the exchange rates on February 28, 2014, the unrealized foreign exchange
gain will increase by Rp13 billion.
44. FINANCIAL RISK MANAGEMENT

1. Financial risk management
The Company and subsidiaries activities expose them to a variety of financial risks such as
market risks (including foreign exchange risk and interest rate risk), credit risk and liquidity risk.
Overall, the Company and subsidiaries’ financial risk management program is intended to
minimize losses on the financial assets and financial liabilities arising from fluctuation of foreign
currency exchange rates and the fluctuation of interest rates. Management has a written policy for
foreign currency risk management mainly on time deposit placements and hedging to cover
foreign currency risk exposures for periods ranging from 3 up to 12 months.
Financial risk management is carried out by the Corporate Finance unit under policies approved
by the Board of Directors. The Corporate Finance unit identifies, evaluates and hedges financial
risks.
a. Foreign exchange risk
The Company and subsidiaries are exposed to foreign exchange risk on sales, purchases
and borrowings that are denominated in foreign currencies. The foreign currency
denominated transactions are primarily in U.S. dollar and Japanese yen. The Company and
subsidiaries’ exposures to other foreign exchange rates are not material.
Increasing risks of foreign currency exchange rates on the obligations of the Company and
subsidiaries are expected to be offset by the effects of the exchange rates on time deposits
and receivables in foreign currencies that are equal to at least 25% of the outstanding current
liabilities.
112

44. FINANCIAL RISK MANAGEMENT (continued)

1. Financial risk management (continued)
a. Foreign exchange risk (continued)
The following table presents the Company and subsidiaries’ financial assets and financial
liabilities exposure to foreign currency risk:
2013 2012
U.S. dollar Japanese yen U.S. dollar Japanese yen

(in billions) (in billions) (in billions) (in billions)
Financial assets 0.48 0.00 0.51 0.00

Financial liabilities (0.48) (8.47) (0.61) (9.25)
Net exposure 0.00 (8.47) (0.10) (9.25)
Sensitivity analysis
A strengthening of the U.S. dollar and Japanese yen, as indicated below, against the rupiah
at December 31, 2013 would have decreased equity and profit or loss by the amounts shown
below. This analysis is based on foreign currency exchange rate variances that the Company
and subsidiaries considered to be reasonably possible at the reporting date. The analysis
assumes that all other variables, in particular interest rates, remain constant.
Equity/profit (loss)
December 31, 2013
U.S. dollar (1% strengthening) 0
Japanese yen (5% strengthening) (48)
A weakening of the U.S. dollar and Japanese yen against the rupiah at December 31, 2013
would have had an equal but opposite effect on the above currencies to the amounts shown
above, on the basis that all other variables remain constant.
b. Market price risk
The Company and subsidiaries are exposed to changes in debt and equity market prices
related to available-for-sale investments carried at fair value. Gains and losses arising from
changes in the fair value of available-for-sale investments are recognized in equity.
The performance of the Company and subsidiaries’ available-for-sale investments is

monitored periodically, together with a regular assessment of their relevance to the Company
and subsidiaries’ long-term strategic plans.
As of December 31, 2013, management considered the price risk for the Company’s
available-for-sale investments to be immaterial in terms of the possible impact on profit or loss
and total equity from a reasonably possible change in fair value.
c. Interest rate risk
Interest rate fluctuation is monitored to minimize any negative impact to financial position.
Borrowings at variable interest rates expose the Company and subsidiaries to interest rate
risk (Notes 17, 18, 19, 20 and 21). To measure market risk pertaining to fluctuations in interest
rates, the Company and subsidiaries primarily use interest margin and maturity profile of the
financial assets and liabilities based on changing schedule of the interest rate.
113


c. Interest rate risk (continued)
At reporting date, the interest rate profile of the Company and subsidiaries’ interest-bearing
borrowings was as follows:
2013 2012
Fixed rate borrowings (9,591) (7,025)
Variable rate borrowings (10,665) (12,250)
Sensitivity analysis for variable rate borrowings

At December 31, 2013, a decrease (increase) by 25 basis points in interest rates of variable
rate borrowings would have increased (decreased) equity and profit or loss by Rp27 billion,
respectively. This analysis assumes that all other variables, in particular foreign currency
rates, remain constant.
d. Credit risk
The following table presents the maximum exposure to credit risk of the Company and
subsidiaries’ financial assets:
2013 2012
Cash and cash equivalents 14,696 13,118
Other current financial assets 6,872 4,338
Trade and other receivables, net 6,421 5,409
Long-term investments 21 21
Advances and other non-current assets 685 614
Total 28,695 23,500
The Company and subsidiaries are exposed to credit risk primarily from trade receivables and
other receivables. The credit risk is managed by continuous monitoring of outstanding
balances and collection.
Trade and other receivables do not have any major concentration risk whereas no customers.
receivables balance exceeds 2% of trade receivables at December 31, 2013.
Management is confident in its ability to continue to control and sustain minimal exposure to
credit risk given that the Company and subsidiaries have provided sufficient provision for
impairment of receivables to cover incurred loss arising from uncollectible receivables based
on existing historical data on credit losses.
e. Liquidity risk
Liquidity risk arises in situations where the Company and subsidiaries have difficulties in
fulfilling financial liabilities when they become due.
Prudent liquidity risk management implies maintaining sufficient cash in order to meet the
Company and subsidiaries’ financial obligations. The Company and subsidiaries continuously
perform an analysis to monitor financial position ratios, such as liquidity ratios, and debt equity
ratios, against debt covenant requirements.
114

e. Liquidity risk (continued)
The following is the maturity profile of the Company and subsidiaries’ financial liabilities:
Carrying Contractual 2018 and

amount cash flows 2014 2015 2016 2017 thereafter
December 31, 2013
Trade and other payables 11,988 (11,988) (11,988) - - - -
Accrued expenses 5,264 (5,264) (5,264) - - - -
Loans and other borrowings
Bank loans 10,023 (11,618) (5,028) (3,264) (1,248) (980) (1,098)
Obligations under
finance leases 4,969 (6,904) (1,070) (885) (847) (813) (3,289)
Two-step loans 1,915 (2,308) (292) (285) (278) (271) (1,182)
Bonds and notes 3,349 (4,817) (582) (1,311) (215) (203) (2,506)
Total 37,508 (42,899) (24,224) (5,745) (2,588) (2,267) (8,075)
Carrying Contractual 2017 and

amount cash flows 2013 2014 2015 2016 thereafter
December 31, 2012
Trade and other payables 7,456 (7,456) (7,456) - - - -
Accrued expenses 6,163 (6,163) (6,163) - - - -
Bank loans 11,295 (12,585) (5,118) (3,869) (2,518) (602) (478)
Obligations under
finance leases 2,324 (3,172) (652) (548) (398) (354) (1,220)
Two-step loans 1,987 (2,462) (283) (277) (270) (263) (1,369)
Bonds and notes 3,669 (5,462) (757) (505) (1,287) (203) (2,710)
Total 32,894 (37,300) (20,429) (5,199) (4,473) (1,422) (5,777)
The difference between the carrying amount and the contractual cash flows is interest value.
2. Fair value of financial assets and financial liabilities

a. Fair value measurement
Fair value is the amount for which an asset could be exchanged, or liability settled, between in
an arm’s length transaction.
The Company and subsidiaries determined the fair value measurement for disclosure
purposes of each class of financial assets and financial liabilities based on the following
methods and assumptions:
(i) The fair values of short-term financial assets and financial liabilities with maturities of one
year or less (cash and cash equivalents, trade receivables, other receivables, other
current assets, trade payables, other payables, dividend payable, accrued expenses,
advances from customers and suppliers and short-term bank loans) are considered to
approximate their carrying amounts as the impact of discounting is not significant .
115

2. Fair value of financial assets and financial liabilities (continued)
a. Fair value measurement (continued)
(ii) Available-for-sale financial assets primarily consist of shares, mutual funds and Corporate
and Government bonds. Shares and mutual funds actively traded in an established market
are stated at fair value using quoted market price or, if unquoted, determined using a
valuation technique. Corporate and Government bonds are stated at fair value by
reference to prices of similar securities at the reporting date.
(iii) The fair values of long-term financial liabilities are estimated by discounting the future
contractual cash flows of each liability at rates offered to the Company and subsidiaries for
similar liabilities of comparable maturities by the bankers of the Company and
subsidiaries, except for bonds which are based on market prices.
The fair value estimates are inherently judgmental and involve various limitations, including:
a. Fair values presented do not take into consideration the effect of future currency
fluctuations.
b. Estimated fair values are not necessarily indicative of the amounts that the Company and
subsidiaries would record upon disposal/termination of the financial assets and liabilities.
b. Classification and fair value
The following table presents the carrying value and estimated fair values of the Company and
subsidiaries' financial assets and liabilities based on their classifications:
December 31, 2013
Other Total
Loans and Available for financial carrying Fair
Trading receivables sale liabilities amount value
Cash and cash equivalents - 14,696 - - 14,696 14,696

Other current financial assets - 6,600 272 - 6,872 6,872
Trade and other receivables, net - 6,421 - - 6,421 6,421
Long-term investments - - 21 - 21 21
Advances and other non-current assets - 685 - - 685 685
Total financial assets - 28,402 293 - 28,695 28,695
Trade and other payables - - - (11,988) (11,988) (11,988)

Accrued expenses - - - (5,264) (5,264) (5,264)
Short-term bank loans - - - (432) (432) (432)
Obligations under finance leases - - - (4,969) (4,969) (4,969)
Two-step loans - - - (1,915) (1,915) (1,921)
Bonds and notes - - - (3,349) (3,349) (3,490)
Long-term bank loans - - - (9,591) (9,591) (9,474)
Total financial liabilities - - - (37,508) (37,508) (37,538)
116


b. Classification and fair value (continued)
December 31, 2012
Other Total
Loans and Available for financial carrying Fair
Trading receivables sale liabilities amount value
Cash and cash equivalents - 13,118 - - 13,118 13,118

Other current financial assets - 4,028 310 - 4,338 4,338
Trade and other receivables, net - 5,409 - - 5,409 5,409
Long-term investments - - 21 - 21 21
Advances and other non-current assets - 614 - - 614 614
Total financial assets - 23,169 331 - 23,500 23,500
Trade and other payables - - - (7,456) (7,456) (7,456)

Accrued expenses - - - (6,163) (6,163) (6,163)
Short-term bank loans - - - (37) (37) (37)
Obligations under finance leases - - - (2,324) (2,324) (2,324)
Two-step loans - - - (1,987) (1,987) (2,075)
Bonds and notes - - - (3,669) (3,669) (4,022)
Long-term bank loans - - - (11,258) (11,258) (11,346)
Total financial liabilities - - - (32,894) (32,894) (33,423)
c. Fair value hierarchy
The table below presents the recorded amount of financial assets measured at fair value and
limited mutual funds participation unit for debt-based securities where the Net Asset Value
(“NAV”) per share of the investments information is not published as explained below:
December 31, 2013

Fair value measurement at reporting date using
Quoted prices
in active markets Significant
for identical other Significant
assets or observable unobservable
liabilities inputs inputs
Balance (level 1) (level 2) (level 3)
Financial assets
Available-for-sale securities 272 48 224 0

Fair value to profit or loss securities
(Note 3) 297 - - 297
Total 569 48 224 297
December 31, 2012

Fair value measurement at reporting date using
Quoted prices
in active markets Significant
for identical other Significant
assets or observable unobservable
liabilities inputs inputs
Balance (level 1) (level 2) (level 3)
Financial assets
Available-for-sale securities 310 52 210 48
117

c. Fair value hierarchy (continued)
Available-for-sale financial assets primarily consist of shares, mutual funds and Corporate and
Government bonds. Corporate and Government bonds are stated at fair value by reference to
prices of similar securities at the reporting date. As they are not actively traded in an
established market, these securities are classified as level 2.
Shares and mutual funds actively traded in an established market are stated at fair value
using quoted market price and classified within level 1. The valuation of the mutual funds
invested in Corporate and Government bonds requires significant management judgment due
to the absence of quoted market prices, the inherent lack of liquidity and the long-term nature
of such assets. As these investments are subject to restrictions on redemption (such as
transfer restrictions and initial lock-up periods) and observable activity for the investments is
limited, these investments are therefore classified within level 3 of the fair value hierarchy.
Management considers among other assumptions, the valuation and quoted price of the
arrangement of the mutual funds.
Reconciliations of the beginning and ending balance for investment measured at fair value
using significant unobservable inputs (level 3) as of December 31, 2013 and 2012 are as
follows:
2013 2012
Balance at January 1 48 64
Purchase - 8
Put Option 289 -
Included in consolidated statement of comprehensive
income
Realized loss - recognized in profit or loss - (1)
Unrealized loss - recognized in other
comprehensive income 8 (2)
Redemption (48) (21)
Balance at December 31 297 48
45. CAPITAL MANAGEMENT
The capital structure of the Company and subsidiaries is as follows:
2013 2012
Amount Portion Amount Portion
Short-term debts 432 0.53% 37 0.05%
Long-term debts 19,824 24.54% 19,238 27.17%
Total debts 20,256 25.07% 19,275 27.22%
Equity attributable to owners 60,542 74.93% 51,541 72.78%
Total 80,798 100.00% 70,816 100.00%
118

45. CAPITAL MANAGEMENT (continued)
The Company’s objectives when managing capital are to safeguard the Company’s ability to continue
as a going concern in order to provide returns for stockholders and benefits to other stakeholders and
to maintain an optimum capital structure to minimize the cost of capital.
Periodically, the Company conducts debt valuation to assess possibilities of refinancing existing debts
with new ones which have more efficient cost that will lead to more optimized cost-of-debt. In case of
idle cash with limited investment opportunities, the Company will consider buying back its shares of
stock or paying dividend to its stockholders.
In addition to complying with loan covenants, the Company also maintains its capital structure at the
level it believes will not risk its credit rating and is comparable with its competitors.
Debt to equity ratio (comparing net interest-bearing debt to total equity) is a ratio which is monitored
by management to evaluate the Company’s capital structure and review the effectiveness of the
Company’s debts. The Company monitors its debt levels to ensure the debt to equity ratio complies
with or is below the ratio set out in its contractual borrowings and that such ratios are comparable or
better than those of regional area entities in the telecommunications industry.
The Company’s debt to equity ratio as of December 31, 2013 and 2012 is as follows:
2013 2012
Total interest-bearing debts 20,256 19,275
Less cash and cash equivalents (14,696) (13,118)
Net debts 5,560 6,157
Total equity attributable to owners 60,542 51,541
Net debt to equity ratio 9.18% 11.95%
As stated in Notes 19, 20 and 21, the Company is required to maintain a certain debt to equity ratio
and debt service coverage ratio by the lenders. During the years ended December 31, 2013 and 2012,
the Company has complied with the externally imposed capital requirements.
46. SUPPLEMENTAL CASH FLOWS INFORMATION

The non-cash investing activities for the years ended December 31, 2013 and 2012 are as follows:
2013 2012
Acquisition of property and equipment credited to:
Trade payables 6,412 4,627
Obligations under finance leases 3,201 2,588
Non-monetary exchange 268 1,686
Acquisition of data center business - 150
119

47. SUBSEQUENT EVENTS
a. On January 10, 2014, Sigma entered into short-term and long-term working capital credit facility
agreements involving Rp25 billion and Rp322 billion, respectively, for the development of data
center located in Sentul.
b. On January 15, 2014, PT Graha Telkom sigma (GTS) and PT Granary Reka Cipta signed an
agreement for the development of utilization, and the development and processing of assets that
belong to GTS located in Baturiti, Tabanan Bali. The cooperation is carried out under a revenue-
sharing agreement for 10 years.
c. On January 20, 2014, the Company filed an objection to the Tax Underpayment Assessment for
VAT for the year 2007 that was received by the Company in November 2013 (Note 31).
d. On January 22, 2014, Telkomsel received a formal verdict from the Tax Court concerning
Telkomsel’s claim for tax refund for import duties. Based on its verdict, the Tax Court accepted a
portion of Telkomsel’s appeal. As of the issuance date of the consolidated financial statements,
Telkomsel plans to refund the accepted portion of the claim amounting to Rp8.5 billion (Note 31).
e. On January 23, 2014, the Company established subsidiary named PT Infrastruktur

Telekomunikasi Indonesia (Telkom Infratel) that had been legalized based on the Ministry of Law
and Human Rights (MoLHR) Decision Letter No. AHU-03196.AH.01.01. Year 2014.
f. On January 29, 2014, the MoCI issued Decision Letter No. 42 Year 2014, granting Telkomsel the
license to provide:
a. Mobile telecommunication services with radio frequency bandwidth in the 900 MHz and 1800
MHz bands;
b. Mobile telecommunication services IMT-2000 with radio frequency bandwidth in the 2.1 GHz
bands (3G); and
c. Basic telecommunication services.
The license replaced Decision letter No. 101/KEP/M.KOMINFO/10/2006 dated October 11, 2006.
g. On January 30, 2014, the ITRB of Telkomsel, in its letter
No. 118/KOMINFO/DJPPI/PI.02.04/01/2014, decided to implement the new interconnection tariffs
effective from February 2014 until December 2016, subject to evaluation on an annual basis.
h. On February 20, 2014, Infomedia made a drawdown from the credit facility from Bank UOB
amounting to Rp70 billion.
120

48. SUMMARY OF SIGNIFICANT DIFFERENCES BETWEEN PSAK AND IFRS (INTERNATIONAL

FINANCIAL REPORTING STANDARDS)
The following tables set forth a reconciliation of the consolidated statement of financial position as of
December 31, 2013 and consolidated statements of comprehensive income for the year ended
December 31, 2013, in each case between PSAK and IFRS.
PSAK RECONCILIATION IFRS
CONSOLIDATED STATEMENT
OF FINANCIAL POSITION
DECEMBER 31, 2013
ASSETS
CURRENT ASSETS
Cash and cash equivalents 14,696 - 14,696
Other current financial assets 6,872 - 6,872
Trade receivables - net of provision for
impairment of receivables
Related parties 900 778 1,678
Third parties 5,126 (778) 4,348
Other receivables - net of provision for
impairment of receivables 395 - 395
Inventories - net of provision for obsolescence 509 - 509
Advances and prepaid expenses 3,937 - 3,937
Claims for tax refund 10 - 10
Prepaid taxes 525 - 525
Asset available for sale 105 - 105
Total Current Assets 33,075 - 33,075
NON-CURRENT ASSETS
Long-term investments 304 - 304
Property and equipment - net of
accumulated depreciation 86,761 (162) 86,599
Prepaid pension benefit costs 927 22 949
Advances and other non-current assets 5,294 - 5,294
Intangible assets - net of
accumulated amortization 1,508 - 1,508
Deferred tax assets - net 82 (15) 67
Total Non-current Assets 94,876 (155) 94,721
TOTAL ASSETS 127,951 (155) 127,796
LIABILITIES AND EQUITY

CURRENT LIABILITIES
Trade payables
Related parties 826 962 1,788
Third parties 10,774 (962) 9,812
Other payables 388 - 388
Taxes payables 1,698 - 1,698
Accrued expenses 5,264 - 5,264
Unearned income 3,490 - 3,490
Advances from customers and suppliers 472 - 472
Short-term bank loans 432 - 432
Current maturities of long-term liabilities 5,093 - 5,093
Total Current Liabilities 28,437 - 28,437
121


FINANCIAL REPORTING STANDARDS) (continued)
NON-CURRENT LIABILITIES
Deferred tax liabilities - net 3,004 (96) 2,908
Other liabilities 472 - 472
Long service award provisions 336 - 336
Post-retirement health care benefit
provisions 752 241 993
Retirement benefits obligation and other
post-retirement benefits 2,795 470 3,265
Long-term liabilities - net of current maturities
Obligations under finance leases 4,321 - 4,321
Two-step loans 1,702 - 1,702
Bonds and notes 3,073 - 3,073
Bank loans 5,635 - 5,635
Total Non-current Liabilities 22,090 615 22,705
TOTAL LIABILITIES 50,527 615 51,142
EQUITY
Capital stock 5,040 - 5,040

Additional paid-in capital 2,323 (478) 1,845
Treasury stock (5,805) - (5,805)
Effect of change in equity of
associated companies 386 (386) -
Unrealized holding gain on
available-for-sale securities 38 (38) -
Translation adjustment 391 (391) -
Difference due to acquisition of non-controlling
interests in subsidiaries (508) 508 -
Other reserves 49 149 198
Retained earnings 58,628 (153) 58,475
Net equity attributable

to owners of the parent company 60,542 (789) 59,753
Non-controlling interests 16,882 19 16,901
TOTAL EQUITY 77,424 (770) 76,654
TOTAL LIABILITIES AND EQUITY 127,951 (155) 127,796
122



REVENUES 82,967 - 82,967
Operations, maintenance and

telecommunication service expenses (19,332) - (19,332)
Depreciation and amortization (15,780) (25) (15,805)
Personnel expenses (9,733) (96) (9,829)
Interconnection expenses (4,927) - (4,927)
Marketing expenses (3,044) - (3,044)
General and administrative expenses (4,155) - (4,155)
Loss on foreign exchange - net (249) - (249)
Other income 2,579 2 2,581
Other expenses (480) - (480)
OPERATING PROFIT 27,846 (119) 27,727
Finance income 836 - 836

Finance costs (1,504) - (1,504)
Share of loss of associated companies (29) - (29)
PROFIT BEFORE INCOME TAX 27,149 (119) 27,030
INCOME TAX EXPENSE (6,859) (41) (6,900)
PROFIT FOR THE YEAR 20,290 (160) 20,130
OTHER COMPREHENSIVE INCOME

(LOSS)
Foreign currency translation 120 - 120
Change in fair value of available-for-sale
financial assets (8) - (8)
Defined benefit plan actuarial gain - 4,999 4,999
Net Other Comprehensive Income 112 4,999 5,111
TOTAL COMPREHENSIVE INCOME FOR
THE YEAR 20,402 4,839 25,241
Profit for the year attributable to:

Owners of the parent company 14,205 (159) 14,046
Non-controlling interests 6,085 (1) 6,084
20,290 (160) 20,130
Total comprehensive income for the year

attributable to:
Owners of the parent company 14,317 4,697 19,014
Non-controlling interests 6,085 142 6,227
20,402 4,839 25,241
BASIC AND DILUTED EARNINGS

PER SHARE (in full amount)
Net income per share 147.42 0.35 145.77
Net income per ADS
(200 Series B shares per ADS) 29,483.60 (330.02) 29,153.58
123


a. Employee benefits
Under PSAK, the actuarial gains or losses are recognized as income or expense when the net
cumulative unrecognized actuarial gains or losses at the end of the previous reporting period
exceed 10% of the present value of the defined benefit obligation. These gains or losses are
recognized on a straight-line basis over the expected average remaining service years of the
employees. The change in the defined benefit obligation due to plan changes affecting vested
benefits is recognized immediately in profit or loss, while the effect of plan changes affecting
unvested benefits is amortized over future periods to the date the amended benefits vest. Interest
income on plan assets is determined based on their long-term rate of expected return. PSAK does
not specify which administration costs to include as part of the return on plan assets.
Under IFRS, remeasurements consist of actuarial gains or losses, including the difference
between the actual return on plan assets (net of taxes and administration costs) with return
implied by the discount rate, and changes in the asset ceiling are recognized directly to other
comprehensive income. The entire change in the defined benefit obligation due to plan changes is
to be recognized immediately through profit or loss. Net interest on the net de ned bene t liability
or asset comprises interest cost on the de ned bene t obligation and interest income on plan
assets that are measured using the discount rate at the beginning of the year. Only administration
costs directly related to the management of plan assets are included as part of the return on plan
assets.
b. Land rights
Under PSAK, land rights are recorded as part of property and equipment and are not amortized,
unless there is indication that the extension or renewal of land rights is not expected to be or will
not be received. Costs incurred to process the extension or renewal of land legal rights are
recognized as intangible assets and amortized over the shorter of the term of the land rights or the
economic life of the land.
Under IFRS, land rights are accounted for as finance lease and presented as part of property and
equipment. Land rights are amortized over the lease term.
c. Related party transactions
Under Bapepam - LK Regulation No. VIII.G.7 regarding the Presentation and Disclosures of
Financial Statements of Issuers or Public Companies, a government-related entity is an entity that
is controlled, jointly controlled or significantly influenced by a government. Government in this
context is the Ministry of Finance or the Local Government, as the shareholder of the entity.
Under IFRS, a government-related entity is an entity that is controlled, jointly controlled or

significantly influenced by a government. Government in this context refers to the Government of
Indonesia, government agencies and similar bodies whether local, national or international.
124
2013
Laporan Tahunan 2013
Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk.
Investor Relations
Grha Merah Putih 5 Lantai
th
floor5
Jl. Jend. Gatot Subroto Kav. 52
Jakarta 12710, Indonesia
T +62 21 521 5109

F +62 21 522 0500
email : investor@telkom.co.id
IDX : TLKM
NYSE : TLK
LSE : TKID
www.telkom.co.id

Telekomunikasi Indonesia Annual Report 2013 Laporan Tahunan TLKM Company Profile Indonesia Investments

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Telekomunikasi Indonesia Annual Report 2013 Laporan Tahunan TLKM Company Profile Indonesia Investments

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2013 Annual Report

PT Telekomunikasi Indonesia, Tbk

Creating Global Talents

In 2013, these initiatives have resulted in

2001 2009 2012

We divested 12.7% of our shares in

2004 telecommunications infrastructure

Telkomsel Double Digit

Telkomsel is one of the major

IDN implementation targets across all of our

Business Information, Media,

Macau Hong Kong

Initiatives in international expansion are essential if we are to

Global Talent Program

Global Talent Program (“GTP”) is an initiative

participating in GTP GTP talent assignments at

With Our Vision,

• To provide “more for less” TIMES

Corporate Culture The New Telkom Way

2 Focus on high growth or high value portfolio.

3 Accelerate international expansion.

5 IDN (id-Access, id-Ring, id-Con) development.

6 Indonesia Digital Solution (“IDS”) – convergent services

7 Indonesia Digital Platform (“IDP”) – platform enabler for

8 Execution of the best subsidiary management system.

9 Managing portfolio through BoE and CRO.

10 Increasing synergy within Telkom Group.

Consolidated Statements of Comprehensive Income

82,967 Years ended December 31,

57,700 Adjusted EBITDA 43,626 40,154 36,821 37,549 38,056

Consolidated Statements of Financial Position

Total Revenues Total Assets 127,951 111,369 103,054 100,501 97,931

Total Assets Consolidated Financial and Operational Ratios

111,369 Return on Equity (ROE) (%) 2

Revenues Expenses Operating profit

7.5% 6.8% 57,700

8.6% 10.5% 14,205

Assets Liabilities Total equity attributable to owners of

14.9% 13.8% 17.5%

Broadband Subscribers Cellular Subscribers

Other Subscribers BTS

35.7% 13.5% 25.9%

2012 2013 2012 2013 2012 2013

Common Stock and Bond Highlights

Trade Price and Volume

Table Trade Price and Volume

Price per Share of Common Stock Market

Price per ADS (NYSE) Price per ADS (LSE)

Table Telkom's Bond

09 September b. ICT infrastructure support in 12 December

07 July 10 October b. Award as “The Best” in the SOE

Important point of Board of Commissioner supervisory in 2013

- The quality of the practice of Good Corporate Governance (“GCG”) at Telkom.

Jusman Syafii Djamal

Johnny Swandi Sjam

Jusman Syafii Djamal

Virano Gazi Nasution

telecommunications sector or technological capability. All various elements in Telkom's

Thus far, Telkom applauds the initiatives of members, is deemed necessary

We succeeded in maintaining our growth performance in

- Quite optimistic about the business prospects in 2014 as we have established

Estemeed Shareholders, During the year, we continue to initiatives in expanding broadband

Strategic Directions in 2013